20230626Affidavit J. Kruck_Ex 1-14.pdf

BEFORE THE IDAHO PUBLIC UTILITIES COMMISSION IN THE MATTER OF ISLAND PARK
WATER COMPANY'S FAILURE TO COMPLY WITH TARIFF AND UCRR's.
) CASE NO. ISL-W-23-02
)
) AFFIDAVIT OF .JON KRUCK
-�---------------)ST A TE OF IDAHO ) ss. County of Ada ) I, Jon Kruck, being first duly sworn under oath, depose and state as follows: I.My name is Jon Kruck. I am over 21 years of age, of sound mind, and I have personalknowledge of the facts stated herein.2.The information contained herein is true and correct to the best of my knowledge andbelief.3.I am a Utilities Compliance Investigator at the Idaho Public Utilities Commission(''Commission"). I started working in this position in 2022. I am responsible forinvestigating consumer complaints with utilities and to facilitate a fair resolution for allparties within the scope of the Commission's authority, the tariff (EXHIBIT l); Idaho
Code § 61-101 et seq.; IDAPA 31.21.01 -Utility Customer Relations Rules andCommission; and Commission Order Nos. 30668 and 32268.4.I have investigated Island Park Water Company ("Company" or "JPWC") and believethe Company failed to provide safe and adequate water service to customers of ValleyView Subdivision, failed to provide safe and adequate customer service throughout allof the IPWC systems operated by the Company, and failed to accurately and timelyrespond in a complete and direct manner to a multitude of requests for information fromStaff regarding open complaints.5. I have continued to remind the Company since the March 29, 2023 Show CauseHearing and Customer Hearing of its obligation to respond to information requests andthe need for the Company to be compliant with Commission Rules and requirementsto provide safe and reliable services, to cease incorrect billing processes, and to provideboil order notifications in a timely manner (EXHIBIT 2). Multiple Staff requests havebeen met with responses that have been argumentative, dismissive, and generally non-AFFIDAVIT OF .JON KRUCK
RECEIVED
Monday, June 26, 2023 2:25:40 PM
IDAHO PUBLIC
UTILITIES COMMISSION
responsive (EXHIBITS 3&5). On March 3, 2023, Mrs. McCarty was sent
notifications by DEQ, that there were no licensed operators for any of the IPWC water
systems. Roger Buchanan, fom1er licensed operator for the systems, has removed
himself from that position and IPWC has not replaced him. Valley View and Aspen
Ridge require a Class I Operator as they are classified as Non-Transient Water Systems
(EXHIBIT 4).
6.Staff received a complaint on May 15, 2023 regarding frozen water lines beyond a
customer's property boundary towards the main line, for which IPWC has stated that
they are not responsible for and refuse to repair. Staff have responded to IPWC and
advised that service lines from the main line to the customer's property boundary are
the Company's responsibility. The Company refuses to respond (EXHIBIT 6).
7.Staff received a complaint from a customer on May I 0, 2023 stating that the Company
denied service due to the property being used as a rental. A message was sent to the
Company on May 10, 2023. The response from the company on May 11, 2023 was
that Mrs. McCarty was dealing with email service and spotty internet connection. Mrs.
McCarty states that she sent a response from her phone, however, no response has been
received. Contacted the Customer on June 5, 2023, and the Customer has received no
messages, phone calls or emails from IPWC. Customer has also not received any boil
notices or alerts (EXHIBIT 7).
8.On April I 0, 2023, A customer in the Aspen Ridge Subdivision sent Staff a copy of a
boil order in which he stated: --Jsland Park Water makes it sound like non-compliance
issues are somehow the fault of Aspen Ridge residents. This could not be further from
the truth." The incorrect boil notice letter was sent to residents of the subdivision by
IPWC. A follow-up by Staff with DEQ indicated that the letter contained incorrect
information and DEQ instructed IPWC to send out a corrected notice, however, DEQ
did not get a response (EXHIBIT 8). On April 11, 2023, Mrs. McCarty sent out a long
email letter disputing that she sent the incorrect notification and blaming her employee
(for which she has stated in the past that she does not have) for not submitting the
correct notification, although much of the language contained in the letter was
consistent with previous letters written by Mrs. McCarty. Mrs. McCarty continues to
blame others for her actions and accuse DEQ and others of making false statements.
AFFJDA VJT OF JON KRUCK 2
9.On June 1, 2023, Staff received an email and letter that was sent to DEQ originally. Itgenerally asked who was perfonning the repairs to the systems, as the IPWCcontractors have no licensed plumbers (EXHIBIT 9). I confirmed that the companythat IPWC is using does not have a licensed plumber. Through a telephone call withKayla at the Idaho Department of Professional Licenses (IDOPL), Kayla also advisedthat no permits were obtained by any persons for repairs to the water systems in IslandPark and therefore were not inspected by a State Inspector. It appears that IPWC isusing an unlicensed contractor to perform current repairs on the water systems and hasnot pulled permits to legally perform the work.I 0. On June I, 2023, IPWC sent Staff an email notifying that the pumps in Shotgun North were down and the Company was working at restoring the system. The Company also stated that '·tests and calls were sent out to those who provided contact information". I returned the email and advised that those households that had not received notification by phone or text would need a notification posted on their doors and to let the PUC and DEQ know when all residents had been notified. On June 4, 2023, IPWC replied with the following: '·The water was down for less than 4 hrs, well pump pulled and water restored. Texts were sent out, and customers shared as well on their social media. Everyone who was in the division at the time was notified per my understanding. It was NOT a planned emergency. Thank you Island Park Water CO." (EXHIBITS I 0). As the system was below the required 20 PSI pressure in the distribution system, notification, sanitizing, and additional notifications were required. IPWC did not perform those required notifications and continues to be argumentative regarding required duties as an operator/owner of a public water system. 11.On May 8, 2023, the DEQ collected water samples from Valley View, Aspen Ridge,and Goose Bay Subdivisions. E.coli was detected in all of the systems, which indicatefecal contamination. IPWC sent a follow-up letter that instead of acceptingresponsibility, generally stated that Mrs. McCarty didn't feel the samples had beencollected properly and denying that the samples were valid. Since that time, Mrs.McCarty has stated to numerous customers that there is nothing wrong with the waterand advised customers that they could drink the water (EXHIBIT 11). Customersimmediately contacted DEQ staff and were advised that this was false information andAFFIDAVIT OF .JON KRUCK 3
that only DEQ could rescind the boil alert. DEQ warned IPWC numerous times that only DEQ could lift the boil alert. However, customers call on almost a daily basis, advising the DEQ that Mrs. McCarty is telling them that water is okay to drink. Mrs. McCarty continues to put customers at risk based on her actions advising people that the water is potable, while her inactions repairing the system and having unlicensed contractors perform the repairs continues to put the public health at risk. 12.On May 9, 2023, PUC Staff sent an email to Mrs. McCarty and advised the Companythat on several occasions, Staff has asked JPWC to respond in a timely and completemanner to questions involving currently open informal complaints and to make a goodfaith attempt to resolve the complaints as described in the Utility Customer RelationsRules (UCRRs). To date, IPWC has either not responded completely, or answered ina manner that is argumentative, and not in the best interests of the customers. In otherinstances, Mrs. McCarty has not answered at all. The Company does not appear to beacting in good faith to fully resolve the complaints in a timely manner as required, andhave, in contradiction to the UCRRs and tariff, been dismissive and generallyargumentative to staff requests. The Company has continued to be unwilling to acceptresponsibility for their systems' operations and not addressed the customers' concernsin a thoughtful manner.All of the thirteen current Informal Complaints have not been fully addressed and arewell past thirty (30) calendar days required as the resolution deadline as described inRule 403. In the time since my last email was sent to IPWC to respond to individualcomplaints, the Company's water systems have been disallowed by the DEQ, andnumerous additional violations against the Company have been brought forth. Themost recent system violations include Boil Notices for Goose Bay, Shotgun North, andShotgun Kickapoo Subdivisions in addition to the previous Boil Notices for ValleyView Subdivision and Aspen Ridge. Water service has also been interrupted in thesesubdivisions for extended periods and the Company is not proceeding with repairs,notifications or proper protocols to ensure public health is protected.13.It has also become apparent in reviewing the numerous open and closed complaints,that when connecting a new customer to the system, the Company has been requiringAFFIDAVIT OF .JON KRUCK 4
the Customer perform the connection at their own expense (EXHIBIT 12). This is not supported in the tariff. According to Section 9.1 The service conneclion is the property of the Company and as such, the Company is re.\ponsible for ifs installation and maintenance. It consists of piping, curb stop and valve or meter box and a meter, !f the :,ystem is metered. The service conneclion transmits wa/erji·om the Company's water main to a valve or me/er box generally located near !he Customer's properly line. All piping, valves or appliances beyond this point shall be !he property and responsibility of the Cus/omer. What has been found through recent investigations, are that the Company has been requiring customers to perform this work, then, in several instances, and possibly several years later, when there is a dispute about billing or other issues, the Company claims that the Customer made an illegal connection and attempts to collect an $1, I 00.00 charge for an illegal connection plus billing beyond the UCRRs and tariff. This seems to have occurred on several occasions, including Ms. Tadlock, who paid approximately $3,796.80 for "illegal" connection fees and back charges, and that the Company was aware of the connection when it occurred, and the connection should have been the Company's responsibility to perform as described in the tariff. Staff may request additional information from all customers within the Company's systems to determine if connections were required by the Company to be performed and paid by the Customer. If additional cases of improper billing have occurred, or the Customer having been told by the Company that the Customer was responsible for the cost of connecting to the system. those Customers may also be due refunds for connections required by the Company but performed and paid by the Customer. This practice by the Company is not allowed under the tariff or UCRRs. 14.Since the March 29, 2023 Show Cause Hearing and Public Hearing, IPWC has incurredat least forty-eight (48) additional violations from DEQ (EXHIBIT 13) that includesthe following:2 -Public 1-lcalth Hazard and ongoing Monitoring and Reporting Requirements 7 -Failure to Monitor Violations for Routine Total Colifonn 5 -Failure to Monitor Violation Letter AFFIDAVIT OF JON KRUCK 5
I -Failure to Follow R1:porting Requirements to provide Tier I Public
Notifications
I -Change of Regulatory Determination
I -Routine bacteria sample, total colifonn positive, Repeat Monitoring and
Groundwater Rule Requirements
I -Additional Routine bacteria sample, total colifonn positive, Repeat Monitoring
and Groundwater Ruic Requirements
3 -Idaho Code § 39-1 I 8 Violation of DEQ review and approval of plans and
specifications for new construction or material modifications of existing public
water systems, prior to commencing construction.
6 -Boil Order Notifications to all systems
7 -Failure to Respond to 93 Significant Deficiencies
5 -Increased Bacteria Monitoring-Well Source Water Assessment Monitoring
(SWAM)
I -Public Health Hazard and Ongoing Monitoring and Reporting Requirements
I -Failure to Provide Quarterly Tier I Public Notification
7 -Tier 2 Significant Deficiencies Notice
The violations shown above include repeated E.coli detections in at least three systems,
not following proper protocols during notifications, repair, sampling and reporting.
Boil notices have been posted by DEQ, as the Company refuses to post approved boil
notices and does not contact all customers. Additional Notices of Violations, and
Notices issued by DEQ are generally ignored by the Company or are refuted by the
Company despite direct evidence obtained by DEQ. Evidence includes staff
observations, photographs and statements made by the Company that are contradictory
of rules and regulations. Violations issued by DEQ prior to the March 29. 2023 Show
Cause Hearing and Customer Hearing going back to October 22, 2022 have been
ignored, with no DEQ approved repair plans being submitted by the Company and no
DEQ required repairs being accomplished. The following are violations issued by DEQ
between October 22, 2022 and the March 29, 2023 Show Cause I !earing and Public
Hearing (EXHIBIT 14):
93 -Significant Deficiencies in seven lPWC systems
7 -Failure to Provide Tier 2 Public Notification
2 -Failure to Monitor Violation for Routine Total Coliform
AFFIDAVIT OF ,JON KRUCK 6
1 -Failure to Provide Proper Tier 1 Public Notification 1 -Failure to Provide Signed Certification of Tier 1 Public Notification 1 -Failure to submit Operation and Maintenance Manual 1 -Failure to submit Operations Plan for Depressurization 1 -Failure to Provide Public Notice 1-Year Round Monitoring Schedule Change due to Non-complianceThese 22 violations have yet to be addressed by the Company. No actions towards compliance have been presented by the Company and further Notices of Violation for Non-Compliance are anticipated from DEQ. 15.Based on my continued investigation, I believe there are additional instances ofinappropriate Company billing practices and legitimate concerns of potential retaliationagainst customers. I am also very concerned that the Company has failed to providesafe, reliable, and consistent water service to its customers and continues to advisecustomers with false infonnation that could compromise their health and well-being. Irecommend the Commission direct Staff to investigate the allegations against Ms.McCarty and the Company, take appropriate measures to enforce the provisions of theIdaho Public Utilities Law, and decide if penalties are appropriate as permitted by Idaholaw; whether the Company's employees and officers are subject to additional penaltiesunder Idaho Code§ 61-709; whether the Company's Certificate of Public Convenienceand Necessity ("CPCN") should be revoked; whether imposing a receivership wouldserve the public interest; and whether other measures are necessary to protect publichealth and safety. The Commission could also address the improper handling ofcustomer complaints, improper billing and retaliation which arose after the March 29,2023, Show Cause Hearing, in Case No. ISL-W-23-01.�p Dated this;; day of June 2023. AFFIDAVIT OF JON KRUCK 7 Uf 'ties Compliance Investigator Idaho Public Utilities Commission
SUBSCRIBED AND SWORN to before me this 2:?l�day of June 2023.CERTIFICATE OF SERVICE I HEREBY CERTIFY THAT ON THIS 2ft711,1 DAY OF JUNE, 2023, I SERVED THEFOREGOING AFFIDAVIT OF JON KRUCK, IN CASE NO. ISL-W-23-02, IN THE MANNER INDICATED, TO THE FOLLOWING: Via Overnighl Mail Island Park Water Company Dorothy McCarty 155 E. 23rd Street Idaho Falls, Idaho 83404 AFFIDAVIT OF JON KRUCK 8Keri J. Hawk Legal Administrative Assistant
AFFIDAVIT OF JON KRUCK ISL-W-23-02 EXHIBIT 1
Island Park Water Company
Sheet 1 Revision •••
Replaces All Previous Sheets
Rate Schedule 1 -All customers
$280.00 per year
IMHO PUBLIC UTlUTIES COMMISSrONAPPROVED EFFECTIVE Df£18 O'ii I\' e; _ 6�P� o� • Sot,.u,r • t-'£� SECRn/lJW
Annual rate for the year of June 1, 2008 to May 31, 2009 to be pro-rated from the
effective date of November 5, 2008.
Issued 12/18/2008
Effective 11/0512008
Issued by Island Park Water Company
Mike Bischoff, Manage�{
(Signature} 'MJ.t �
,._; r • .-.,.,;-._ :-
Island Park Water Company
Sheet 2 Revision •··
Replaces All Previous Sheets
Non-Recurring Charges
IOAHO PUBLIC UTILITIES COMMISSION APPROVED EFFECTIVE
DECl 8 .O<o 1PJ 5-0'8
• �,A,\ o.rv, -:,Ol,1.'148t-,a_� SECRETAR'I
1.Reconnection Charge -$20.00 for reconnection during normal business hours
and $40.00 for reconnectioJJ before or after normal business hours.
2.Late Payment Charge -12 percent per annum or 1 % monthly on unpaid
balance.
3.Hook up Fee -$200.00 for authorized connections, $1,100.00 for unauthorized
connections. In situations where a customer is more than 15 months
delinquent and despite proper notification the customer has failed to make
payment arrangements, the company is authorized to recover the costs of
installing a shut-off valve ($1,100.00) when a valve did not previously exist.
Normal business hours are defined by the Company as;
Monday through Friday 8:00 am -5:00 pm except holidays
Issued 12/18/2008
Effective 11/0512008
Issued by Island Park Water Company
Mike Bischoff, Manager
(Signature) 'l1'IJ,i. �\
Island Park Water Company
Sheet 3 Revision ...
Replaces All Previous Sheets
IDAHO PUBLIC UTILITIES COMMISSION APPROVED EFFECTIVE
OECl 8 08 05-6�\)..&;\. o.ru, '30ul9i
�in_� SECRETARY
GENERAL RULES & REGULATIONS FOR SMALL WATER UTILITIES
1.GENERAL
1.1 The Customer, In recelving water service, and the Company, in providing
water service, shall both agree to abide by these rules and regulations.
1.2 In the event that there ls a conflict between these rules and regulations and
the Utility Customer Relations Rules (UCRR) and the Utility Customer
Information Rules (UCIR), the Rules and Regulations of the Idaho Public
Utilities Commission (Commission) shall take precedence unless an exception
has been granted.
1.3 All recurring and non-recurring charges shall be approved In advance by the
Commission.
2.DEFINITIONS
2.1 Applicant-a potential customer (person, business or government agency)
applying for service to the Company and subject to the Commission's rules
and regulations.
2.2 Billing Period -the period of time between bills from the Company for normal
services rendered.
2.3 Commission-Idaho Public Utilities Commission.
2.4 Commodity Charge - a recurring charge based only on the quantity of water
used.
2.5 Company -the water company.
Issued 12/18/2008
Effective 11/05/2008
Issued by Island Park Water Company
Mike Bischoff, Man
� (Signature) 1Y\iOr1
Island Park Water Company
Sheet 4 Revision •··
Replaces All Previous Sheets
IDAHO PUBLIC UTILITIES COMMISSION APPROVED EFFECTIVE
OEC18 .M IN 5-os
p� ·O·IU · 301.Al#g �ltt� SECRETARY
2.6 Connection or Hook-Up Fee - a non-recurring charge paid by a Customer
requesting service for partial or full recovery of the Company's cost of
providing a new service connection.
2. 7 Contribution in Aid of Construction - a non-recurring charge paid by a
Customer or developer to help defray the cost of system expansion.
2.8 Customer -a person, business or government agency responsible for paying
bills and complying with the rules and regulations of the company.
2.9 Customer Charge - a recurring fixed charge to recover a portion of the cost of
meter reading and billing.
2.1 O Fixed or Flat Rate - a recurring charge of a fixed amount, usually in an
unmetered system.
2.11 Franchise Tax -the tax Imposed on a Company by a governmental entity for
the privilege of doing business within Its boundaries.
2.12 Late Payment Charge-the non-recurring charge levied against any
delinquent balance.
2.13 Minimum Charge -the minimum recurring charge for a bllling period that may
or may not Include a specified quantity of water.
2.14 Non-recurring Charges -the charges that are not assessed each billing
period.
2.15 Premises -the Customer's property including out buildings which are normally
located on one lot or parcel of ground.
2.16 Rate Schedule -the schedules of all recurring and non-recurring charges of
the Company.
2.17 Reconnection Charge -the charge paid by a Customer to the Company to
restore service after disconnection.
Issued 12/18/2008
Effective 11/05/2008
Issued by Island Park Water Company
Mike Bischoff, Manager
(Signature) ·:m1-l.i-i&1,/
Island Park Water Company
Sheet 5 Revision --
Replaces All Previous Sheets
tDAHO PUBUC UTJUTJfS COMMfSSION APPROVED EFFECTIVE
OfC18 -09 05-08� o.ru • 3CLat.D?; �Al� SECRETARY
2.18 Recurring Charges -the charges that are assessed each billing period.
2.19 Tariff-the rate schedules and the rules and regulations which govern the
Company's service.
2.20 Utility Customer Information Rules (UCIR) -Information to Customers of Gas,
Electric, and Water Public Utilities -IDAPA 31.21.02.000 et seq.
2.21 Utility Customer Relations Rules (UCRR) -Customer Relations Rules for Gas,
Electric, and Water Public Utilities Regulated by the Idaho Public Utilities
Commission (The Utility Customer Relations Rules) -IDAPA 31.21.01 .000 et
seq.
3.SERVICE FOR NEW CUSTOMERS
3.1 The Company shall furnish service to applicants within its certificated service
area in accordance with rates and the rules and regulations approved by the
Commission.
3.2 Applicants for water service may be required to sign a standard form of
service application.
3.3 The Company shall not be obligated to provide service at a service location
until any required deposit has been received by the Company in accordance
with the UCRR.
3.4 Special contracts may be required where large Investments in special facilities
are necessary to provide the requested service. The Company may require
contribution toward such Investment and establish such minimum charges as
are deemed necessary. All such contracts shall be subject to the approval of
the Commission.
3.5 The Company reserves the right to place limitations on the amount and
character of water service it will supply and to refuse seNice if, in its opinion:
Issued 12/18/2008
Effective 11/05/2008
Issued by Island Park Water Company
Mike Bischoff, Manag
� (Signature) 1'.Jl &t1 t
Island Park Water Company
Sheet 6 Revision -·
Replaces All Previous Sheets
JDM-iO PU11J..JC UTJLITJES COMMISSION APJ'RMD EFFECTIVE
0t.ClS o� O5-o�
�..uL O -� • 30lolo%' t-•� SEORETARY
a.the Company Is required to refuse or limit service by regulatory
authorities having jurisdiction over the Company;
b.the requested service installation Is of larger size than is necessary to
properly serve the premises;
c.the permanency of the building, structure, or institution requesting to
be served is such that the Company's investment in such service is
jeopardized;
d.the depth of the applicant's service line is less than the minimum depth
required for frost protection;
e.the applicants' proposed service, main or other appurtenance does not
conform to good engineering design or meet the standard
specifications of the Company; or
f.if the applicant refuses to agree to abide by the rules and regulations
of the Company.
If the Company denies service to an applicant for any reason, it shall
immediately provide the applicant with a written explanation of its decision in
accordance with the UCRR.
4.DEPOSITS
4.1 Rules and Regulations regarding deposits can be found in the UCRR.
5.RATES
5.1 Rates charged for water service and supply shall be those published in the
Company's tariff and approved by the Commission.
Issued 12/18/2008
Effective 11/05/2008
Issued by Island Park Water Company
Mike Bischoff, Manager
{Signature) :b:\> k lj1�
Island Park Water Company
Sheet 7 Revision ....
Replaces All Previous Sheets
6.BIWNG AND PAYMENT
IDAHO PUBLIC UTILITIES COMMISSION
APPROVED EFFECTIVE
bEC18 .d�NOV5-·og P� o-"U. oou1..1�
(;:At:!! SECRErAR'i
6.1 All Customers shall be billed on a regular basis as identified on the applicable
rate schedule.
6.2 If the system is metered, the Company shall try to read the meters prior to
each billing unless specified differently on the applicable rate schedule. If the
Company's meter reader is unable to gain access to the premises to read the
meter, or in the event the meter fails to register, the Company will estimate the
Customer's water consumption for the current billing period based on known
consumption for a prior similar period or average of several periods.
Subsequent readings will automatically adjust for differences between
estimated and actual. Bills based on estimated consumption shall be clearly
marked as •estimated•.
6.3 All bills shall clearly Indicate the balance due, and may be due and payable no
less than 15 days after the date rendered. All bills not paid by due date may
be considered delinquent and service may be disconnected subject to the
provisions of the UCRR.
6.4 A Late Payment Charge may be levied against any delinquent account. All
payments received by the next billing date shall be applied to the Customer's
account prior to calculating the Late Payment Charge.
6.5 The minimum bill or customer charge shall apply when service is provided for
less than one month.
6.6 Owners of premises with one or more condominiums, buildings, stores,
apartments or any other divisions of like or similar character, all of which are
served from one (1) service connection are responsible for the entire water
charges. If the owner desires to cease being responsible for water bills for
such places and desires that the occupant of each division will be responsible
for her or her respective bill, such transfer of responsibility will not be accepted
Issued 12/18/2008
Effective 11/05/2008
Issued by Island Park Water Company
Mike Bischoff, Manager 11 (Signature) 1JJJ o �u4:ct
.,
Island Park Water Company
Sheet 8 Revision --
Replaces All Previous Sheets
toAHO PUBLIC UTILITIES COMMISSION APPROVED EFFECTIVE
DECl 8 O�NOJ � -cg
��. 0 .I'\) • :>C>l.4.t.. g t:Jl\.t:i' SECRETAfN
or recognized by the Company until the plumbing arrangements of the building
or premises are so changed by the owner or his or her agent as to permit the
Company, to Its satisfaction, to serve each division or occupant separately
from the other occupants in the same building.
6. 7 Accounts shall be continued and water bills rendered regularly until the
Company has been duly notified to discontinue service.
7.METERING (If Applicable)
7 .1 Meters will be installed by the Company near the Customer's property line or
at any other reasonable location on the Customer's premises that is mutually
agreed upon.
7 .2 The Company's representative shall be given access to the Customer's
premises at all reasonable hours for the purpose of obtaining meter readings.
In the event of recurring Inaccessibility the Company may, at its option and
after notifying the customer, relocate its metering equipment at the Customer's
expense.
7.3 The Company shall be responsible for the maintenance of its metering
equipment. Meters are considered to be sufficiently accurate if tests indicate
that meter accuracy is within � 2 percent. When for any reason a meter fails
to register within these limits of accuracy, the Customer's use of water shall be
estimated on the basis of available data and charges shall be adjusted
accordingly. Corrected bills shall then be sent out to the customer and
additional payment or refund arrangements shall be made in accordance with
the UCRR.
7 .4 The Company reserves the right to test and/or replace any meter. Upon
deposit of a "Meter Testing Fee" by a Customer, the Company will test the
Customer's meter. If the test indicates that the meter over-registers by more
Issued 12/18/2008
Effective 11/05/2008
Issued by Island Park Water Company
Mike Bischoff, Manager
{Signature) :?rlJ.J � +¼j{
Island Park Water Company
Sheet 9 Revision ...
Replaces All Previous Sheets
IDAHO PUBLIC UTILITIES COMMISSION APPROVED EFFECTIVE
OEC18 .a� NOl?.-C� f>eA . C. • 7\J , oDWD8 t-'11\.� secRaARV
than 2 percent, it shall be replaced with an accurate meter at no cost to the
Customer and the "Meter Testing Fee" shall be refunded and water bills shall
be adjusted In accordance with the UCRR. Meter Testing Fees shall require
prior approval by the Commission.
7.5 At the Company's discretion, un-metered Customers may be converted to
metered seivice if such transition occurs in a planned, systematic manner
without unreasonable discriminations and if the Company has an approved
metered rate.
7.6 The Company will have the right to set meters or other devices without notice
to the Customer for the detection and prevention of fraud.
7.7 In any building where the meter is to be installed in the basement, the
incoming water pipe must enter the basement at least sixteen (16) inches from
the riser In order that a meter can be set in a horizontal position in the
basement. All pipes to the different parts of the building or grounds must lead
from the riser at least one (1) foot above the elbow.
8.CUSTOMER PLUMBING AND APPLIANCES
8.1 All plumbing, piping, fixtures and appliances on the Customer's side of the
seivice connection will be installed and maintained under the responsibility
and at the expense of the Customer or owner of the premises.
8.2 The plumbing, piping, fixtures and appliances shall be maintained in
confonnity with all municipal, state and federal requirements. The nature and
condition of this plumbing, piping and equipment will be such as not to
endanger life or property, interfere with seivice to other Customers or permit
those with metered seivices to divert system water without meter registration.
Issued 12/18/2008
Effective 11/05/2008
Issued by Island Park Water Company
Mike Bischoff, Mana
� {Signature) 7JJ,k �
Island Park Water Company
Sheet 10 Revision-·
Replaces All Previous Sheets
IDAHO PUBLIC UTILITIES COMMISSION
APPROVED EFFECTIVE
OEC18 .o� tD 5-C�
�..JM. c::,.,u. 3 o�� g'r,h� SECRETARY
8.3 A stop-and-waste valve will be installed on the Customer's plumbing in a place
always accessible and so located as to permit shutting off the water for the
entire premises with the least possible delay.
8.4 All persons having boilers, water tanks or other equipment supplied by direct
pressure from the Company's mains should install a pressure relief valve, or
other device to serve the same purpose, so as to prevent excess pressure
from forcing hot water and/or steam back into the water meter and mains of
the Company. All damage to the Company's property resulting from the
failure to properly equip plumbing with a relief valve will be billed to the
Customer.
8.5 The Company is not obligated to perfonn any service whatever in locating
leaks or other trouble with the customer's piping.
8.6 When the premises served by the Company are also served In any manner
from another water supply of any kind, an approved backflow prevention
device shall be installed at the service connection. Water service for either
stand-by or other purposes will not be furnished until piping and connections
are inspected and approved by a representative of the Company.
8. 7 Property owners will not be allowed to connect the water service of different
properties together.
8.8 All of the Customer's service pipes and fixtures must be kept In repair and
protected from freezing at his or her expense. When there are leaking or
defective pipes or fixtures, the water may be turned off at the option of the
Company until the proper repairs are made.
9.INSTALLATION OF SERVICE CONNECTIONS
Issued 12/18/2008
Effective 11/05/2008
Issued by Island Park Water Company
Mike Bischoff, Manager
{Signature) 9r1,./J B �
Island Park Water Company
Sheet 11 Revision ....
Replaces All Previous Sheets
IOAHO PUBLIC UTILITIES �OM MISSION APPROVED EFFECTIVE
JEC18 e� D 5-·ogp...t,,\ O.t\J · 3 Oltu4B ��� SECflEIMY
9.1 The service connection is the property of the Company and as such, the
Company is responsible for Its installation and maintenance. It consists of
piping, curbstop and valve or meter box and a meter, If the system is metered.
The service connection transmits water from the Company's water main to a
valve or meter box generally located near the Customer's property line. All
piping, valves or appliances beyond this point shall be the property and
responsibility of the Customer.
9.2 The Company reserves the right to designate the size and location of the
service line, curbstop, meter (if applicable) and meter or valve box and the
amount of space which must be left unobstructed for the installation and future
maintenance and operation thereof.
9.3 Where a service connection is desired for premises on which there is no
permanent structure, the Company will install a service connection to said
premises only upon payment by the applicant of the estimated cost of said
service connection. If within a period of five (5) years from the installation of
said service connection a permanent structure is erected on the premises, the
Company will refund, with Interest, the difference between any approved new
Customer charges in effect at the time of connection, and the applicant's
advance.
9.4 The extra costs of any out-of-the-ordinary circumstances requiring additional
equipment or special construction techniques involved in the installation of a
service connection will be agreed to in advance by the Customer and the
Company.
10.REPLACEMENT OR ENLARGEMENT OF SERVICE CONNECTION
10.1 Unless otherwise provided herein, the Company shall replace or enlarge
service connections at its own expense as follows:
Issued 12/18/2008
Effective 11/05/2008
Issued by Island Park Water Company
Mike Bischoff, Manager
(Signature) mh �
Island Park Water Company
Sheet 12 Revision•··
Replaces All Previous Sheets
IDAHO PUBUC UTILITIES COMMISSION
APPROVED EFFECTIVE
DEC 18 O�D 5 -d 'ii'p-e/\. o.l\J. :,blril,� �lli� sECRErARV
a.whenever it is necessary to change the location of any service
connection due to relocation or abandonment of the Company's mains;
and,
b.for commercial or industrial services where the type or volume of use
has changed and the enlargement will result in sufficient increase in
annual revenue to justify the enlargement.
10.2 The relocation, enlargement or reduction of service connections for the
convenience of the Customer will be at the expense of the Customer. Prior to
such relocation, enlargement or reduction, the Customer will deposit the
estimated cost thereof with the Company. Within fifteen (15) days, a refund
will be made to the Customer In the amount by which the estimated cost
exceeds the actual cost. The amount by which the actual cost exceeds the
estimated cost will be due and payable within fifteen (15) days after billing for
such deficiency.
10.3 Enlargement of any service connection will be made only after such time as
the Customer's plumbing inside his or her premises have been enlarged
sufficiently to accommodate the additional capacity.
11.DISCONNECTION AND RECONNECTION OF SERVICE
11.1 When a Customer desires to discontinue service he shall give notice to the
Company at least two (2) days in advance and be responsible for all water
consumed for the two (2) days after the date of such notice.
11.2 The Company shall discontinue a Customer's service on an involuntary basis
only in accordance with UCRR.
11.3 When it becomes necessary for the Company to Involuntarily discontinue
water service to a Customer, service shall be reconnected only after all bills
Issued 12/18/2008
Effective 11/05/2008
Issued by Island Park Water Company
Mike Bischoff, Manager
(Signature) ·W, B �
Island Park Water Company
Sheet 13 Revision•··
Replaces All Previous Sheets
IDAHO PUBLIC UTILITIES COMMISSION APPROVED EFFECTIVE
OEC18 e� 05-09'p� .C).,U, '30lt.Lo8t:ll\.� SECRETARY
for service then due have been paid or satisfactory payment arrangements
have been made.
11 .4 A reconnection fee may be charged each time a Customer is disconnected,
either voluntarily or involuntarily, and reconnected at the same premises. The
reconnection fee will be paid before service is restored. Reconnection fees
shall not be charged for any situation or circumstance in which the Customer's
water supply is disconnected by the Company for its convenience.
11.5 The Company reserves the right at any time, upon notice, to shut off the water
for maintenance or expansion and, in emergencies, may do so without
notice. The Company shall at all times use reasonable diligence and care to
prevent interruption of said water service.
11.6 Except in the case of an emergency, no one, except an authorized Company
representative, shall tum on or tum off the water on the Company's side of the
service connection.
12.EXTENSION OF WATER MAJNS
12.1 The extension of system water mains for the purpose of providing new service shall be handled In accordance with the "Uniform Main
Extension Rules for Small Water Companies" which is attached to
these Rules and Regulations as an Appendix.
13.MISCELLANEOUS
13.1 No customer shall permit any person from another premises to take water
from his or her water service or tap for more than (1) week without the written
permission and consent of the Company.
13.2 No person acting either on his or her own behalf or an agent of any person,
firm, corporation or municipality not authorized by the Company shall take any
Issued 12/18/2008
Effective 11/05/2008
Issued by Island Park Water Company
Mike Bischoff, Manag��(Signature) az,J, �
Island Park Water Company
Sheet 14 Revision-..
Replaces All Previous Sheets
IOAHO PUBLIC UTILITIES COMMISSION
APPROVED EFFECTIVE
OEC 18 o '?.111 5-o�
� .12A O·IU · 3 Ol.t. l.P 'Ii" t-,&tt� SECRETAR'l
water from any fire hydrant on the Company's system except in the case of an
emergency.
13.3 No person shall place upon or about any hydrant, gate, box, meter, meter box
or other property of the Company any building material or other substance so
as to prevent free access at all times to the same.
13.4 Service will be maintained to domestic Customers on a preferential basis.
Delivery of water under all schedules may be restricted, interrupted or
curtailed at the discretion of the Company in case of shortage or threatened
shortage of water.
13.5 No rate contract or application is assignable from one user to another, except
upon agreement of all parties concerned.
13.6 The Company representative shall be given access to the premises of the
Customer at all reasonable hours for obtaining meter readings, for turning on
or shutting off the flow of water, for inspecting, removing, repairing or
protecting from abuse or fraud any of the property of the Company installed on
the premises. Access shall be granted at all times for emergency purposes.
13.7 No one shall tamper or interfere with the Company's equipment or property,
nor shall repairs, connections or replacements be made without the Company
authorization.
13.8 Whenever an applicant desires service of a character for which there is no
available service classification, a contract may be executed in lieu of a tariff.
Any such contract shall be subject to the approval of the Idaho Public Utilities
Commission.
13.9 Copies of the Company's rates and summary of rules and regulations shall be
available at the Company's office and provided to customers upon
commencement of service, and annually thereafter in accordance with the
UCRR and the UCIR.
Issued 12/18/2008
Effective 11/05/2008
Issued by Island Park Water Company
Mike Bischoff, Manager
(Signature) m/, fl•�
Island Park Water Company
Sheet 15 Revision•··
Replaces All Previous Sheets
14.1 Attachment 1 - if used
Issued 12/18/2008
Effective 11/05/2008
lDAHO PUBLIC u TILITII:!:, ... OM MISSION APPROVED EFFECTIVE
DEC18 o�05-Cg?.,A,\ Q,,U · 3Cu.(;� t:,ht:! SECRETARY
Issued by Island Park Water Company
Mike Bischoff, Manager
{Signature) ?n.l..t B c4 Jj'/
AFFIDAVIT OF JON KROCK
ISL-W-23-02
EXHIBIT 2
Jon Kruck
From:
Sent:
To:
Cc:
Subject:
Attachments:
Jon Kruck
Tuesday, May 9, 2023 1:59 PM
[e-mail]
Chris McEwan
Open Complaints status
Electronic Dispute Resolution.pdf; Dan Rostrom Complaint.pdf; Debbie laMotte Complaint.pdf; Lana
Tadlock Complaintpdf; Reese Mitchel Complaint.pdf; Shotgun Bar• Ridge Cap Rentals.pdf; Frost­
Rumsey Complaints.pdf; Carma Markin Complaint.pdf; Dan Rostrom Complaint.pdf
Dear Mrs. McCarty,
As you are aware, the Idaho Public Utilities Commission (PUC} Staff has asked on several occasions for Island
Park Water Company (IPWC) to respond in a timely and complete manner to questions involving currently
open informal complaints and to make a good faith attempt to resolve the complaints as described in the
UCRRs. To date, IPWC has either not responded completely, or in most of the cases attached, not answered at
all. The Company does not appear to be acting in good faith to fully resolve the complaints in a timely manner
as required, and have, in contradiction to the UCRRS and tariff, been dismissive and generally argumentative
to staff requests. The Company has continued to be unwilling to accept responsibility for their systems
operations, nor addressed the customers concerns in a thoughtful manner. The Commission Staff again asks
that the Company respond to its inquiries and to the Customer concerns.
As you know, the PUC Staff having previously provided the Company with copies of the Electronic Dispute
Resolution document attached, and a copy of the Utility Customer Relations Rules (UCRRs), and in regard to
informal Customer complaints, in which the document states: "A substantive response is required within ten
(10)business days. If extensive resources or prolonged negotiations are necessary to resolve a complaint, an
extension of time may be granted upon the utility's request to the investigator handling the complaint. A full
and complete response is due no later than thirty (30) calendar days."
All of the thirteen current Informal Complaints have not been fully addressed and are well past thirty (30)
calendar days as described in Rule 403. This email is another attempt by the PUC Staff to have IPWC reply in a
responsive and complete manner to the submitted complaints and accept responsibility for the operations,
customer service, and safety of its water systems. failure to address the informal complaints may result in the
matters being referred for formal administrative proceeding before the Commission.
Please answer each complaint in a separate email and address each of the questions in each complaint on an
individual basis. Please do not send an "all inclusive" email jumping back and forth between customers
complaints as the email you sent on March 4, 2023. These are considered unresponsive.
In the time since my last email was sent to IPWC to respond to individual complaints, the Company's water
systems have been disallowed by the Idaho Department of Environmental Quality (DEQ), and numerous
additional violations against the Company have been brought forth. The most recent system violations include
Boil Notices for Goose Bay, Shotgun North and Shotgun Kickapoo subdivisions in addition to the previous Boil
Notices for Valley View Subdivision and Aspen Ridge. Water service has also been interrupted in these
subdivisions.
1
Other Issues of great concern are that Carma Markin has not received the letter or two checks that you show
in you Affidavit Exhibit C as evidence that the issue has been resolved. In the Company response your
attorney sent to the Commission on May 3, 2023, Page 7, Number 11; it again states that the checks have
been sent. After talking with Ms. Markin on the phone, this apparently Is not the case. The PUC Staff would
suggest that you void those checks, re-write them, and send them via Certified Mail to Ms. Markin's billing
address. Once copies of cancelled checks are received by the PUC, then they would be considered appropriate
as evidence of refunded payments to the Customer.
It has become apparent in reviewing the numerous open and closed Company complaints, that when
connecting a new customer, the Company has been requiring the Customer perform this task at their own
expense. This is not supported in the tariff. According to Section "9.1 The service connection is the property of
the Company and as such , the Company is responsible for its installation and maintenance. It consists of
piping, curb stop and valve or meter box and a meter, if the system is metered. The service connection
transmits water from the Company's water main to a valve or meter box generally located near the
Customer's property line. All piping, valves or appliances beyond this point shall be the property and
responsibility of the Customer."
What has been found through recent investigations, are that the Company has been requiring the Customer to
perform this work, then, in several instances, and possibly several years later, when there is a dispute about
billing or other issues, the Company claims that the Customer made an illegal connection and attempts to
collect an $1,100.00 charge for an illegal connection plus billing beyond the UCRRs and tariff. This seems to
have occurred on several occasions, including Ms. Tadlock, who paid approximately $3,796.80 for "illegal"
connection fees and back charges, and that the Company was aware of the connection when it occurred, and
the connection should have been the Company's responsibility to perform. The Company is only allowed to
back bill a maximum of three (3) years only. The Tadlock's are due a refund from the Company for the
difference in what they paid, and what the Company charged beyond the three years. The Tadlock's are also
due the fee they were required by the Company to pay to hook up the initial service by the contractor. This is
the Company's responsibility as described above and in your tariff.
The PUC Staff may request additional information from all customers within the Company's systems to
determine if connections were required by the Company to be performed and paid by the Customer. If
additional cases of improper billing have occurred, or the Customer having been told by the Company that the
Customer was responsible for the cost of connecting to the system, those Customers may also be due refunds
for connections required by the Company but performed and paid by the Customer. This practice by the
Company is not allowed under the tariff or UCRRs.
Regarding Ridge Cap Rentals. Regardless of the Company's "beliefs", the property has one connection
according to all available records and drawings and therefore should receive bills for one tariff charge of
$280.00. There is no written agreement between Ridge Cap Rentals and IPWC and it does not appear that
there was ever a verbal agreement according to statements by both parties. In the event, there was a written
agreement, that agreement would need to be approved by the PUC prior to implementation, which it was
not. The Company continues to be in violation of its tariff. The Company cannot regulate the amount of water
to a property without a meter in place and without requesting an approved meter rate by the
Commission. This has not been performed. Also, the Company has no control over the covenants for the
subdivision. According to the plain language of the covenants, the control lies with all the property owners of
the subdivision. The covenants originally included uses consistent with what those currently present on the
Ridge Cap Rentals property. The uses of the property are not up for debate and have nothing to do with the
Company providing safe, reliable water at the approved tariff rate. Ridge Cap Rentals is due refunds of
2
overcharges for the last three years of the overage amount. In addition, Ridge Cap Rentals is due a refund of
$2,600.00 of the $2,800 hookup fee that the Company charged at closing for the property. The Company is
allowed a hook up fee of $200.00. The Company cannot charge beyond the tariff. Please provide copies of
the cancelled checks for these refund payments to the Customer once they clear the bank. This will provide
the evidence that the Company is no longer in violation of its tariff regarding this Customer and this billing
issue. Once the copies of cancelled checks are received from the Company, barring any new, unforeseen
issues, and full responses to the attached questions, the Commission Staff may close this complaint.
Please respond fully to the attachments and the items described in this email above. These informal
complaints will remain open until all requested information from the Company has been provided to the
Commission Staffs satisfaction, resolutions including refunds have been made to the Customers, and all
customers have clean, dependable water service restored.
Please reach out if you have any questions or require clarification on any of the items described.
Thank you,
Jon Kruck
Utilities Compliance Investigator
Idaho Public Utilities Commission
Direct: [phone]
Toll Free 1-800-432-0369
3
AFFIDAVIT OF JON KROCK ISL-W-23-02 EXHIBIT 3
Jon Kruck
From:
Sent:
To:
Cc:
Subject:
Jon Kruck
Friday, May 12, 2023 1 :58 PM
[e-mail]
Chris McEwan
Requested informal complaint responses
Good afternoon Dorothy,
Upon initial review of the Company's responses to the informal complaints, it appears that we are again going around in
circles regarding your answers.
Based on a cursory review, it appears that you are either unwilling or unable to accept many of the rules, regulations,
CPCN and tariff that your Company is regulated by.
The Company continues to confuse the regulations set forth by the various agencies in regulating the company, based
on the responses you provided.
Each of the regulatory agencies have their own set of rules and regulations that the Company is required to abide by,
and based upon the responses, the Company appears to be confusing which set of rules they are responding to.
I will be going through each of your responses, and replying to the Company as soon as I am able to sort through and
determine the relevant information you provided.
In the meantime, we encourage you to focus your attention on addressing the repairs to your system so the Company
can provide safe and reliable water service to its customers.
Thank you,
Jon Kruck
Utilities Compliance Investigator
Idaho Public Utilities Commission
Direct: [phone]
Toll Free 1-800-432-0369
AFFIDAVIT OF JON KROCK
ISL-W-23-02
EXHIBIT4
STATE OF IDAHO DEPARTMENT OF ENVIRONMENT AL QUALITY
1410 North Hillan• Boise. ID 83706 • [phone] ,1.w1.� dL'Q 1daho i:m 04/03/2023
VALLEY VIEW SUBDIVISION A TIN: DOROTHY MCCARTY 455 Constitution Way IDAHO FALLS, ID 83402
ADVISORY:
Brad L11tlc, Gmemor Jess Byrne, Director
Response Due
by: 5/3/2023
Issue Regarding the Drinking Water Responsible Charge Operator for VALLEY VIEW SUBDIVISION (ID7220156)
Dear Drinking Water Administrative Contact or System Owner:
According to the Department of Environmental Quality records, VALLEY VIEW SUBDIVISION public water system has no Responsible Charge Operator
Idaho Division or Occupational and Professional Licenses
Required DEQ System Responsible Charge Classification(s) Operator License License# Exp. Date Licensing Issue (Drinkini; Water Databa.sr info)
Very Small Water System No Record No Record No Record No Record System has no Responsible Charge Operator
If you need to update your operator information or search for an operator for hire, please use our Public Water System Switchboard located at: www.deq.idaho,gowwa1er-911afoy/drinkim;-w1uer/public-wa1er-system-swilchbrutrd/
All community and non-transient non-community ground water systems and all surface water systems are required to have a properly licensed responsible charge operator at all times, in accordance with the Idaho Rules for Public Drinking Water Systems (IDAPA 58.01.08.554). Failure to obtain a properly licensed responsible charge operator will result in a violation. Additional enforcement actions may include the disapproval of your water system and a Notice of Violation with monetary penalties.
lfyou have questions concerning licensure, including exam dates, you can visit the Idaho Division of Occupational and Professional Licenses' website at https:!/dopl.idaho.gov/.
Please contact the DEQ Idaho Falls Regional Office to discuss compliance options at 208-528-2650 or email below:
JASON FALES; [e-mail] SAMAH ELSHAFEl; [e-mail] KELSEY CARTER; [e-mail]
Sincerely,
I�---
Cassandra Lemmons Drinking Water Compliance and Enforcement Coordinator
CS:CL:ef
c: JASON FALES, DEQ Idaho Falls Regional Office
AFFIDAVIT OF JON KRUCK ISL-W-23-02 EXHIBITS
Jon Kruck
From:
Sent:
To:
Cc:
Jon Kruck
Friday, May 12, 2023 1 :58 PM
[e-mail]
Chris McEwan
Subject: Requested informal complaint responses
Good afternoon Dorothy,
Upon initial review of the Company's responses to the informal complaints, it appears that we are again going around in
circles regarding your answers.
Based on a cursory review, it appears that you are either unwilling or unable to accept many of the rules, regulations,
CPCN and tariff that your Company is regulated by.
The Company continues to confuse the regulations set forth by the various agencies in regulating the company, based
on the responses you provided.
Each of the regulatory agencies have their own set of rules and regulations that the Company is required to abide by,
and based upon the responses, the Company appears to be confusing which set of rules they are responding to.
I will be going through each of your responses, and replying to the Company as soon as I am able to sort through and
determine the relevant information you provided.
In the meantime, we encourage you to focus your attention on addressing the repairs to your system so the Company
can provide safe and reliable water service to its customers.
Thank you,
Jon Kruck
Utilities Compliance Investigator
Idaho Public Utilities Commission
Direct: [phone]
Toll Free 1-800-432-0369 1
AFFIDAVIT OF JON KROCK ISL-W-23-02 EXHIBIT6
Jon Kruck
From:
Sent:
To:
Subject:
Jason Fales
Monday, May 15, 2023 10:33 AM
Jon Kruck
RE: IPWC -Julie Hill
Well, we saw the plumber and crew on Monday and Tuesday last week. They had done some hand digging to get to
Hill's service line, but that was it. Dorothy's claim that there was no evidence of digging is another
misrepresentation. I'm just hoping that when she emails PUC to put words in my mouth or Kelsey's that the PUC
understands this is likely a fabrication.
From: Jon Kruck <[e-mail]>
Sent: Monday, May 15, 2023 9:56 AM
To: Jason Fales <[e-mail]>
Cc: Kelsey Carter <[e-mail]>; Cassandra Lemmons <[e-mail]>; Jami
Delmore <Jami. Delm [e-mail]>
Subject: RE: IPWC -Julie Hill
Thanks Jason,
I had issue with Dorothy blaming the customer, then making statements on behalf of the DEQ. You are correct in that
the plumber and Julie did not go past the property line. Julie's line ends at the property line and IPWCs line goes into
the road. Plumber would not dig past the property boundary. Yes, the customer also stated that her neighbor had
water. The plumber confirmed that it was an issue with the IPWC portion of the service and main line beyond the
customers property boundary. The responses I have received from Dorothy were also of denial and resistance and
minimization of lack of water for the customers. I will be following up with Dorothy.
Thanks for you reply.
Jon Kruck
Utilities Compliance Investigator
Idaho Public Utilities Commission
Direct: [phone]
Toll Free 1-800-432-0369
From: Jason Fales <[e-mail]>
Sent: Monday, May 15, 2023 9:46 AM
To: Jon Kruck <[e-mail]>
Cc: Kelsey Carter <[e-mail]>; Cassandra Lemmons <[e-mail]>; Jami
Delmore <Jami. Delm ore@deq. ida ho.gov>
Subject: RE: IPWC -Julie Hill
Hi Jon,
I talked to Juilie Hill last week as well. I informed her about the boil order. I then attempted to contact IPWC about the
problem and was met with denial and resistance. IPWC, Dorothy, immediately blamed the problem on Julie's service
line and demanded the name of the plumber, who she wanted to question about what methods were used and what
was uncovered. Kelsey and I were in Aspen Ridge while the plumber and his crew were working on the Hill residence
1
service line, and they hand dug a hole on Hill's property off of Lodgepole road. It did not appear that they had
attempted to uncover the main line running under Lodgepole. The strange thing was that their neighbors directly to the
north had water and pressure when we tested their line Monday. We then received conflicting reports from Dorothy
and the neighbors as to whether they still had water later in the week.
I just wanted to pass that information along. Thanks.
Jason
Jason Fales I Drinking Water Compliance Supervisor
Idaho Department of Environmental Quality
900 N. Skyline, Suite B
Idaho Falls, ID 83402
[phone]
http:ljwww.deg.idaho.gov
Our mission: To protect human health and the quality of Idaho's air, land, and water.
From: Kelsey Carter <[e-mail]>
Sent: Monday, May 15, 2023 8:S4 AM
To: Jason Fales <[e-mail]>; Cassandra Lemmons <[e-mail]>; Jami
Delmore <Jami. Delmore@deg. ida ho.gov>
Subject: FW: IPWC -Julie Hill
Kelsey Carter
Drinking Water Analyst 900 N Skyline, Suite B Idaho Falls, Idaho 83402 Office: [phone] www.deq.Idaho.gov
Our Mission: To protect human health and the quality of Idaho's air, land, and water.
From: Jon Kruck <[e-mail]>
Sent: Monday, May 15, 2023 8:45 AM
To: Kelsey Carter <[e-mail]>
Subject: IPWC -Julie Hill
Good morning Kelsey,
Hope you had a good weekend. On Friday, I received another complaint regarding a water outage in Aspen Ridge. The
Customer name is Julie Hill, 4708 Lodgepole. I called Julie and she has no water. She had a plumber come out to check
her service line and make sure it wasn't frozen. Upon uncovering the line, it was determined that the issue lies beyond
the property line on the Company side of the property boundary. Julie contacted Dorothy and was told that it was her
problem, and that she would have to wait until spring before she could have water. Dorothy also told the customer that
2
it was her own fault that she didn't have water and Julie stated that Dorothy was very accusatory, short, and spoke very
angrily towards her and that somehow the customer froze the main line.
Also, the Customer had not received a notice that there was a boil order and only knew because her neighbor told her of
the order. I thought this might be of interest to you.
Have a great day!
Jon Kruck
Utilities Compliance Investigator
Idaho Public Utilities Commission
Direct: [phone]
Toll Free 1-800-432-0369
3
Jon Kruck
From:
Sent:
To:
Cc:
Subject:
Hello Everyone,
Kelsey Carter
Tuesday, May 30, 2023 3:18 PM
Cassandra Lemmons
Jami Delmore; Jason Fales; Carlin Feisthamel; Hannah Young; Jon Kruck; Chris McEwan; Claire Sharp;
Troy Saffle
IPWC Sampling
I have now received three phone calls from homeowners of IPWC claiming Dorothy Is walking around the subdivisions
knocking on doors and asking to collect samples from the bathtub of the home. Dorothy is instructing the homeowners
to run the bathtub for ten minutes and is carrying a bottle of Clorox bleach with her. Right before it is time to collect the
sample, she has asked the homeowner if she can use their bathroom. None of the homeowner have seen her collect the
actual sample. When she comes out of the bathroom the sample bottle is filled and they report the bathroom smells of
bleach. I have notified the lab to do a chlorine strip reading and they will invalidate any sample that has a reading. A
homeowner from Shotgun Cherokee, Aspen Ridge, and Goose Bay have all had the same story. I have also attached an
email that I just received from a homeowner in Goose Bay.
I will likely be taking samples tomorrow to confirm the masking taking place.
Dorothy is also telling homeowners in Shotgun that DEQ never reported the e.coli samples to her for Cherokee and this
is just erroneous acquisition.
Let me know if you have any other ideas on next steps we can do.
Thanks,
Kelsey Carter Drinking Water Analyst 900 N Skyline, Suite B Idaho Falls, Idaho 83402 Office: [phone] www .deq .ida ho .gov
Our Mission: To protect human health and the quality of Idaho's air, land, and water.
AFFIDAVIT OF JON KRUCK
ISL-W-23-02
EXHIBIT?
Jon Kruck
From:
Sent:
To:
Subject:
water <[e-mail]>
Thursday, May 11, 2023 10:47 PM
Jon Kruck; [e-mail]
RE: please resend the open cases
CAUTION: This email originated outside the State of Idaho network. Verify links and attachments BEFORE you click or open, even If you recognize and/or trust the sender. Contact your agency service desk with any concerns.
Thank you. It could be because I am dealing with an issue with email service and a spotty internet connection.
It shows I sent it from my phone. But then your one email says app not compatable-whatever that means??.
Probably issues with internet where I am.
I replied to the Pyne but my copy didn't come back to me. Hope you received that.
Appreciate the headsupl
Sent from my Verizon, Samsung Galaxy smartphone
---Original message ---
From: Jon Kruck <[e-mail]>
Date: S/11/23 3:10 PM (GMT-07:00)
To: [e-mail], Chris McEwan <[e-mail]>
Subject: RE: please resend the open cases
Hello Dorothy,
I looked at my inbox and spam folder and didn't see anything from you. Please let me know the time and date, or a
screen shot of the email you sent with the time and date and I can have our IT department see if they can find it.
Attached are the files I previously sent. If you cannot open one, please let me know which file so I can fix the file and
resend. There is also the complaint I sent on 5/10/2023 at 8:06 am from Tara Pyne. I received your auto response, so I
am sure you received it. You are welcome to respond to my email on this one, as it seems like it should be a very simple
response and acknowledgment from the Company.
Thank you for the response I
1
Jon Kruck
Utilities Compliance Investigator
Idaho Public Utilities Commission
Direct: [phone]
Toll Free 1-800-432-0369
From: [e-mail] <[e-mail]>
Sent: Thursday, May 11, 2023 3:29 PM
To: Chris McEwan <[e-mail]>
Cc: Jon Kruck <[e-mail]>
Subject: please resend the open cases
Importance: High
CAUTION: This email originated outside the State of Idaho network. Verify links and attachments BEFORE you click or open, even If you recognize and/or trust the sender. Contact your agency service desk with any concerns.
Jon,
Please resend the attachments for the open cases as requested. Some would not open and
down load and are needed to reply.
Thank you in advance as apparently you missed this request earlier this week.
Thank you and have a great day
Dorothy
2
AFFIDAVIT OF JON KROCK
ISL-W-23-02
EXHIBITS
Revised Total Coliform Rule (RTCR) Failure to Perform Corrective Actions
Associated with Sanitary Survey Significant Deficiency
IMPORTANT INFORMATION ABOUT YOUR DRINKING WATER
Aspen Ridge Subdivision Failed to Perform Activities Required to Address Two
Significant Deficiencies of the Water System
A sanitary survey of Aspen Ridge Subdivision was performed by the Department of Environmental Quality (DEQ) on
October 20, 2022. Two significant deficiencies were identified with a scheduled due date of December 31, 2022.
Aspen Ridge Subdivision failed to complete these requirements in the allotted time frame. The identified significant
deficiencies were (1) The Sample Siting Plan meeting the minimum requirements per IDAPA 58.01.08 and (2) Are
samples being taken in accordance with the Sample Siting Plan? No.
As our customers, you have a right to know what happened and what we are doing to correct this situation.
What should I do?
You do not need to boil your water or take other corrective actions. However, if you have specific health
concerns, consult your doctor.
•Homeowners can have their own water tested, at their own expense, and contact DEQ with any concerns.
What does this mean?
Since total coliform bacteria are generally not harmful themselves, this is not an emergency. If it had been you
would have been notified within 24 hours. All compliance samples have been collected within the correct
time frame, but not from the correct location.
What is being done?
A site sampling plan was submitted to DEQ for approval at the end of February.
As of 03/28/2023 a compliance sample for the 1st Quarter of 2023 has not been collected in Aspen Ridge
Subdivision from the DEQapproved sampling location.
For more information, including allowing your residence to be a future sampling location, please contact
Island Park Water Company at [phone] or [e-mail]
This notice is being sent to you by Island Park Water Company. State Water System ID#: 7220007.
Date distributed, 04/07/2023.
Revised Total Coliform Rule (RTCR) Failure to Perform Corrective Actions
Associated with Sanitary Survey Significant Deficiency
IMPORTANT INFORMATION ABOUT YOUR DRINKING WATER
Goose Bay Estates Failed to Perform Activities Required to Address Two
Significant Deficiencies of the Water System
A sanitary survey of Goose Bay Estates was performed by the Department of Environmental Quality (DEQ) on
October 20, 2022. Two significant deficiencies were identified with a scheduled due date of December 31, 2022.
Goose Bay Estates failed to complete these requirements in the allotted time frame. The identified significant
deficiencies were (1) The Sample Siting Plan meeting the minimum requirements per IDAPA 58.01.08 and (2)
Are samples being taken In accordance with the Sample Siting Plan? No.
As our customers, you have a right to know what happened and what we are doing to correct this situation.
What should I do?
You do !lQ! need to boil your water or take other corrective actions. However, if you have specific health
concerns, consult your doctor.
Homeowners can have their own water tested, at their own expense, and contact DEQ with any concerns.
What does this mean?
Since total coliform bacteria are generally not harmful themselves, this is not an emergency. If it had been you
would have been notified within 24 hours.
What is being done?
A site sampling plan was submitted to DEQ for approval at the end of February.
As of 03/28/2023 a compliance sample for Goose Bay Estates for the 1st Quarter of 2023 has not been
collected.
For more information, including allowing your residence to be a future sampling location, please contact
Island Park Water Company at [phone] or [e-mail].
This notice is being sent to you by Island Park Water Company. State Water System ID#: 7220030.
Date distributed: 04/07/2023.
900 N. Skyline Drive, Suite B
Idaho Falls, ID 83402 • [phone]
May 10, 2023
Dorothy McCarty
Island Park Water Company
455 Constitution Way
Idaho Falls, Idaho 83402
[e-mail]
Brad Little, Governor
Jess Byrne, Director
RE: E. COLI BACTERIA CONTAMINATION NOTICE FOR VALLEY VIEW SUBDIVSION (PWS #l07220156),
ASPEN RIDGE SUBDIVISION (PWS #107220007), AND GOOSE BAY ESTATES (PWS #1D7220030)
Dear Ms. McCarty,
As part of an ongoing investigation by the Department of Environmental Quality (DEQ) into customer
complaints of poor water quality, lack of water, and low pressure, a field sampling event was conducted
in Valley View Subdivision, Aspen Ridge Subdivision, and Goose Bay Estates on Monday, May 8, 2023. DEQ
collected water samples to check for potential bacterial contamination. In these three public water
systems, E.coli was detected indicating that the water has fecal contamination. E.coli positive samples
require a boil order to be release immediately. DEQ will be issuing this public notification, through a press
release, as the collector of these samples.
The source of the contamination must be identified, repaired, and the wells and distributions disinfected.
Customers must be notified prior to shutting off of water services for repairs and disinfection. Please
contact DEQ if you require assistance in properly calculating disinfection.
Once the source of contamination has been identified, corrected, and disinfection has occurred, sampling
from each distribution system will need to occur. Two samples must be collected from each distribution
for two consecutive days, for a total of four from each public water system. DEQ must be notified prior to
sampling these three subdivisions. A sample siting plan will be required to adequately represent the
distributions. Verification of sample information will occur prior to removing the boil order.
If you have any questions, need clarification, or assistance, please feel free to contact me Monday•Friday
7:30 am •4:30 pm at [e-mail] or (208)528·2650.
Sincerely,
Kelsey Carter
Drinking Water Analyst
Idaho Falls Regional Office
C Tyler Fortunati, Drinking Water Bureau Chief, DEQ
Cassandra Lemmons, Drinking Water Compliance and Enforcement Supervisor, DEQ
Jami Delmore, Drinking Water Analyst, DEQ
Matthew McGlynn, Drinking Water Analyst, DEQ
Troy Saffle, Regional Administrator, DEQ·IFRO
Carlin Feisthamel, Regional Engineering Manager, DEQ-IFRO
Jason Fales, Drinking Water Compliance Supervisor, DEQ-IFRO
Claire Sharp, Deputy Attorney General Idaho Public Utilities Commission
Travis Culbertson, Idaho Public Utilities Commission
Jon Kruck, Idaho Public Utilities Commission
Chris Hecht, Idaho Public Utilities Commission
Chris McEwan, Idaho Public Utilities Commission
Curtis Thaden, Idaho Public Utilities Commission
Jolene Bossard, Idaho Public Utilities Commission
Roger Buchanan, Buchanan Well Drilling Inc.
Jon Kruck
From:
Sent:
To:
Subject:
Importance:
water <[e-mail]>
Tuesday, April 11, 2023 3:07 AM
Chris McEwan; Jon Kruck; Claire Sharp; Joseph Terry; [e-mail]
RE: Aspen Ridge depressurization
High
CAUTION: This email originated outside the State of Idaho network. Verify links and attachments BEFORE you click or open, even If you recognize and/or trust the sender. Contact your agency service desk with any concerns.
Good Morning Chris.
Thank you for including me in the email.
Yes, Kelsey Carter falsely accused both myself and Roger Buchanan in her email chain which you were included.
Yes Kansas Buchanan was in constant contact that day with Kelsey, sending back and forth documents waiting on
approval from Kelsey who was as I understand dictating each word she would accept and approve. When Kansas had
received final approval of the documents being required to be distributed then Kansas prepared the document *(Kelsey
had written/approved) requiring Be signed. I reviewed the documents with Kelsey's "required wording" *( which
Although I disagreed with Kelsey's required wording stating no water samples had been taken. *At the hearing we
showed results from Teton Micro Biology lab for these quarterly samples which were all Absent. The only system not
tested was Goose Bay as we had no access. In the past District 7 Health had acknowledge that it is virtually impossible to
drive 2 miles into this subdivision as roads are closed by State Park from October to mid May).
Kansas explained to me Kelsey Carter would not allow the water company to let customers know the water was tested
and required this wording. I signed because I understood I has no other choice per Kelsey Carter.
Kansas after I left returned ny email to Kelsey the signed form and by accident attached an erroneous letter. I was
unaware of what was sent back and Kansas didn't realize the error until minutes later Kelsey sent out her letter accusing
both myself and Roger of falsifying a document I This was Absolutely untrue and Kelsey had full knowledge that neither
myself nor Roger were involved in any manner in creating the the letter Kelsey falsely accused us of. Kelsey also knew
only Kansas would be working with Kelsey! Kelsey was in constant communication that day with Kansas sending back
and forth infirmation including seeing and telling Kansas precisely each word Kelsey demanded be written on the
Notice.
It is beyond mistifying why Keksey would not have first reaching out to Kansas. Instead of calling Kansas back and saying
" hey you attached an erroneous document Kelsey immediately wrote to everyone to accuse us. First off the document
mistakenly attached was not even a Tier 2 Notice. Obviously as a result,
kansas was extremely distraught over what was an obvious unintentional error! I Kansas felt betrayed by kelsey who
showed no courtesy to her. It is my understanding Kansas is deeply concerned and hesitant to continue to work with
Kelsey especially since kelsey has continued to make additional false claims that Kansas didn't submit the correct forms
to media *( again not true) and that Customers were not notified etc. (* not true). It is impossible truly for any of us to
trust kelsey going forward as since this letter incident Kelsey continues to make other accusations.
Tonight I received a call from a customer informing me she received a letter today from Kelsey Carter, which she said
she investigating under the direction of the PUC -conducting a "survey".
This surprised me, since you mentioned the PUC doesn't do this. Perhaps I misunderstood.
The point being customers are concerned when we are basically forced by DEQ/Kelsey Carter to send out a Tier 2 Notice
saying we failed to sample water, when they know this was done and on record. Especially knowing who and where
samples were taken II The Tier 2 Notice Kelsey required wording actually is intentionally misleading customers. But
again, watee company was forced to use her wording! I
1.Water was tested. 2 Three (3) site sampling plans were submitted/ rejected -as discussed! I
As we stated it was understood that DEQ recognized that not all roads are plowed and few people in cabins and so we
were told we could go to another quadrant. Our mistake was not " recording" what was actually said to us. The intent
was actually in compliance with intent by EPA standards and first quarter.
Note: Visiting with Falls Water and other water companies Kelsey is not requiring a site sampling plan -allowing exactly
what IPWC did! Also not requiring the documents Kelsey is requiring of IPWC.
I respect that PUC doesn't cross jurisdictional lines with another agency! . However apparently the newest circulating
letter today from DEQ/ Kelsey Carter implies she is conducting this survey for PUC -at least this is what Customers
understand.
Chris thank you for relaying information as what I and Roger were accused of was absolutely false and as of today I have
not seen any retraction by Kelsey Carter even though she was instantly made aware it was not true.
As to Aspen Ridge the wells are running. We had to remove 10ft deep snow for over 60 feet to get to lower
well. Currently as of today the snow base of 2 ft packed road base is melting making access impossible even for trucks
as base is sinking. I got stuck Sunday when I went up. Hopefully this clears up quickly.
Island Park is very challenging as subdivision roads are gravel/dirt-no paved roads in any of them. Very very muddy in
Spring.
So I presume the Boil Advisory will remain in place.
Thank you again Chris for sharing! Appreciate this.
Sincerely,
Dorothy
Sent from my Verizon, Samsung Galaxy smartphone
----Original message ---
From: Chris McEwan <[e-mail]>
Date: 4/7/2310:54 AM (GMT-07:00)
To: Jon Kruck <[e-mail]>, Claire Sharp <[e-mail]>, Joseph Terry
<[e-mail]>
Cc: [e-mail]
Subject: RE: Aspen Ridge depressurization
Team,
Dorothy (cc'd) just called and is having email issues but would like to respond to Jon's email to keep everybody
at the PUC specifically in the loop about Aspen Ridge.
In summary Dorothy noted;
1.Roger was able to get somebody out there (very costly) to clear the snow (approximately 10'), providing access
to fix the well issues.
2.The well is fixed; however, the boil notice will remain in effect until she can meet the requirements of the DEQ.
She needs 4 samples (2 back-to-back) accurately representing the subdivision. We didn't go further as this is a
DEQ process/scope of responsibility not the PUC and I don't want to cross lines.
2
3.She wants to note that she didn't do the Notification letter to the DEQ wrong, Kansas (whom was very upset)
simply attached the wrong version.
4.She wants to make note that she correctly noticed the subdivision with posting notices, informing local news,
emails (some emails appeared to get rejected), text messages (verified by customer phone calls back to her),
phone, social media and mail.
Again, the point of this email is to simply document the conversation between Dorothy and I in her response to inform
and respond to the PUC, keeping us in the loop.
Dorothy,
If I missed something, please let us know when you have email access again.
Thank You,
Chris McEwan
Program Manager Compliance/Consumer Assistance/Telecom
Idaho Public Utilities Commission
Direct: [phone]
From: Jon Kruck <[e-mail]>
Sent: Thursday, April 6, 2023 10:09 AM
To: [e-mail]
Cc: Chris McEwan <[e-mail]>
Subject: Aspen Ridge depressurization
Good morning Dorothy,
3
I just wanted to touch base with you regarding Aspen Ridge. I understand that there was a depressurization due to
issues with the well/pump near the entrance to the subdivision.
I also understand Roger went out yesterday and was not able to get to the well yet. Can you please keep us in the loop
regarding what the issues are and your best estimate of when service will be restored?
I don't want to seem like I am pushing or anything, but I expect there may be customers calling to ask questions
regarding their service, and I would like to have some answers to keep them at bay until the system can be repaired.
Please let me know your thoughts.
Thank you I
Jon Kruck
Utilities Compliance Investigator
Idaho Public Utilities Commission
Direct: [phone]
Toll Free 1-800-432-0369
4
AFFIDAVIT OF JON KROCK ISL-W-23-02 EXHIBIT9
Who is the licensed excavator and plumber doing the repair work for Island Park Water Company. looks
like dead people. Shouldn't someone have a Journeyman's plumbers license?
How long can DEAD people keep their contractors license?
Public Record Information
r Business Name: l lSLANO PARK SERVICES INC.
Owner: [ TIMOTHY VOLLWEILER, SYLVIA VOLLWEILER
Profession: I IOAHO CONTRACTORS BOARD
Type: REGISTERED ENTITY CONTRACTOR
Number: RCE • 6722
Address Of Record: I 1
l
City/State/Zip: I 1sLAND PARK 10 83429
Country: I USA hltps://www fatebook.tom/lSlandparkservlces/ Business Phone: I (208) 5S8 • 7548
Original Date of Issue: , 1/10/2006
Reglstered/Ucensed
By: I
Status: ! Curr1mt 1
Discipline Status: l
Expiration Date: 1/1012024
Status History
Date Actfon
12/29/2022 Renewed
1/10/2022 Renewed
1/5/2021 Renewed
12/13/2019 Renewed
12/24/2018 Renewed
12/12/2017 Renewed
12/19/2016 Renewed
1/26/2016 Reinstated
1/11/2016 Expired
12/8/2014 Renewed
1/8/2014 Renewed
12/24/2012 Renewed
12/30/2011 Renewed
12/10/2010 Renewed
12/29/2009 Renewed
12/24/2008 Renewed
12/13/2007 Renewed
1/3/2007 Renewed
1/10/2006 New License
hllps;//lslandparkservltcs.rom/
Dlsdplinary Action Documents
None
S·ylvia Vollweiler SYLVIA VOLLWEILER OBITUARY I SLAND PARK--Sylvia Vollweiler, 59, a longtime and beloved member of the Island Park
community, passed away at her cabin in Shotgun on Friday, Aug. 15, 2008.
Sylvia was born Oct. 21, 1948, in Champaign, Ill., the daughter of Francis Eugene Cope and Juanita
Pearl Cope.
Since Francis was a member uf the military, the family lived in many areas of the U.S. and spent a few
years in Germany.
The family eventual1y settled in Caldwell, where Sylvia graduated from high school. She then went on
to work for companies such as Ore-fda Foods and Household Finance before moving to Island Park in
1975.
Sylvia worked at the 1st Security Bank in West Ye11owstone, Mont., and the Targhee National Forest's
Island Park Ranger District. She served on the advisory board of the Bear End Day Care Center in West
Yellowstone.
She and Tim lived in American Falls for four years, where she was an enthusiastic participant in many
community activities, including those involving the chamber of commerce.
Sylvia was very active in the Island Park community, as a member and/or part of the leadership of the
Fugowee Snowmobile Club, Island Park Quilt Guild, Island Park Pool League, Targhee Women's Club,
Island Park Library Friends, Island Park QRU and Island Park Area Chamber of Commerce. She founded
the local chapter of the Red Hat Society, known as the Red Hat Mountain Mommas. She served on the
Fremont County Fair Board.
An avid snowmobiler, Sylvia participated in the 01' Ladies Snowmobile Race for 18 years. She loved
boating and enjoyed many outdoor activities that Island Park offers. She also loved her dogs and
photography, winning awards for her photography at the Fremont County Fair.
Because of her many years of service to the community, the Island Park News community achievement
awards committee named Sylvia Woman of the Year in 2004.
Sylvia took great joy in organizing a Christmas Eve service at the Little Church in the Pines. She did
this for 13 years, making it a cherished part of the community's holiday season.
Sylvia and her husband, Tim, owned Island Park Services and were partners in Targhee Construction
and Island Park Sand and Gravel.
Everyone who knew Sylvia, "Sly,· will affirm that she was a straight shooter in all matters and always
willing to chip in when her help was needed.
Sylvia is survived by her husband of 15 years, Tim Vollweiler; daughter, Abby Todd; and stepdaughters,
Kortney (Thomas) Hinck]ey and Nichole (Matthew) Carlton.
A celebration of Sylvia's life will be at 11 a.m. Wednesday, Aug. 20, 2008, at the Little Church in the
Pines at Mack's Inn with Pastor Ted Pierce officiating.
In lieu of flowers, please consider donating to the Targhee Women's Club scholarship fund, P.O. Box
112, Island Park, ID 83429.
Family Tribute
Published by Post Register on Aug. 18, 2008.
Baxter Funeral Home
Tim Vollweiler ( October 09, 1956 -August 28, 2020 ) Timothy Jon Vollweiler October 9, 1956 -August 28, 2020
It is with great sadness we announce that on Friday August 28, 2020, one of
Island Park's greatest cowboys, Timothy Jon Vollweiler beloved husband of Kelli Vollweiler passed away peacefully in his home at the age of 63.
On October 9, 1956 The World was forever changed, in the small town of American Falls, Idaho Tim was born to Ellen Lynn Warren & Arthur John Vollweiler. Tim, graduated from American Falls High School in 1974, began working in his Father's Machine Shop, married Karen Woodworth
shortly after in 1980, had his two daughters; Daughters Kortney Lynn & Ellen Nichole.
Inspired by his father's Industrial nature, Tim left American Falls to build a life and a business in the Mountain town of Island Park, ID. Despite arriving in Island Park with only his tireless work ethic & a few thousand bucks in his pocket, Tim opened his own snow removal and excavation business "Island Park Services" in 1998. Tim was a diligent entrepreneur
& loved every aspect of his business from the simplest of jobs to the most complex, and he'd happily do them all.
Tim loved the community in which he worked. He treasured the many friendships and relationships he built in Island Park. One of his favorite things was the Christmas Program at the Little Church in the Pines, with which he was involved since the late 90's
Tim worked hard, but he also knew how to kick off his boots, throw some meat on the grill, pop open the White Zin, and have a good time. He was passionate about fast Cars & Trucks, especially if they were Red, & made by Ford. He enjoyed restoring old trucks, and one time not too long ago
while driving around he came across an old 1970' Ford High Boy, just like the one he drove in High School. He spent the last several years restoring that truck and even showed it off at a few car shows in the area.
One of Tim's greatest life moments took place on September I 7, 2011
when he married the love of his life Kelli Simper. They were an unstoppable pair who together built Island Park Services into a very successful business and opened Bar 030, one of the best bars in the area.
Tim is preceded in death by his Mother Ellen Lynn Vollweiler and his Father Arthur John Vollweiler.
Tim is survived by his wife Kelli Vollweiler; his children; Kortney Hinckley (Thomas) of UT, Nichole Carlton (Matthew) of GA, Dusty Brinkworth (Mike) of AZ, Brooke Schweigert (Brad) of AZ, Saige Hall (Nathan) of CT, and Chet Simper (Heidi) of UT; his siblings; Mary Ellen Doering (Harwood) of ID, Artha Lee Chips (Robert) of ID, and Arthur Rick Vollweiler (Phyliss) of JD; many nieces and nephews; and his 17
grandchildren; Addie, Emma, Claire, Mason, Braxton, Carston, Ardynn, Kallison, Dawson, Fynn, Emerson, Tyler, Cooper, Jack, Lily, Royce, and Connor.
Visitation will be at J 1 :00 am on Friday September 4, at the Church of Jesus Christ of Latter-Day Saints at 350 Church Lane, Island Park, ID 83429. Funeral services will follow at 12:00 noon.
AFFIDAVIT OF JON KRUCK
ISL-W-23-02
EXHIBIT 10
Jon Kruck
From:
Sent:
To:
Subject:
[e-mail]
Sunday, June 4, 2023 4:08 PM
Jon Kruck
RE: SHOTGUN NORTH WATER OUTAGE
CAUTION: This email originated outside the State of Idaho network. Verify links and attachments BEFORE you click or open, even if you recognize and/or trust the sender. Contact your agency service desk with any concerns.
The water was down for less than 4 hrs, well pump pulled and water restored. Texts were sent out,
and customers shared as well on their social media. Everyone who was in the division at the time
was notified per my understanding. It was NOT a planned emergency.
Thank you
Island Park Water CO
On Thu, 1 Jun 2023 19:11 :22 +0000, Jon Kruck <[e-mail]> wrote:
Thank you for the notification Dorothy.
For the remaining people that you were not able to contact by phone or text, you will need to post the
notification on their cabin doors. Please let us know when all of the notifications have been
performed. Please also include DEQ on your response when you have completed contacting all residents in the affected area.
I appreciate your email. Thank you!
Jon Kruck
Utilities Compliance Investigator
Idaho Public Utilities Commission
Direct: [phone]
Toll Free 1-800-432-0369
Jon Kruck
From:
Sent:
To:
Cc:
Subject:
Hi everyone,
Kelsey Carter
Thursday, June 1, 2023 4:44 PM
Jon Kruck; Jami Delmore
Chris McEwan; Travis Culbertson; Claire Sharp; Hannah Young; Cassandra Lemmons; Troy Saffle
IPWC Boil Order
I have now received three phone calls from homeowners within the last hour. One from Goose Bay Estates, Aspen Ridge,
and Shotgun Cherokee, stating Dorothy is calling homeowners and telling them their water is safe to drink that the
samples submitted by IPWC were absent and this has all been part of an attack by certain DEQ staff.
If you receive any phone calls, please instruct homeowners to continue to boil their water at this time. The boil order is
still in effect and IPWC does not have the authority to lift the boil order.
If you have any questions please let me know and feel free to have any homeowners contact me.
Kelsey Carter Drinking Water Analyst 900 N Skyline, Suite B Idaho Falls, Idaho 83402 Office: [phone] www.deq.idaho.gov
Our Mission: To protect human health and the quality of Idaho's air, land, and water.
!
Jon Kruck
From:
Sent:
To: Cc:
Subject:
Hello Everyone,
Kelsey Carter
Tuesday, May 30, 2023 3:18 PM
Cassandra Lemmons
Jami Delmore; Jason Fales; Carlin Feisthamel; Hannah Young; Jon Kruck; Chris McEwan; Claire Sharp;
Troy Saffle
IPWC Sampling
I have now received three phone calls from homeowners of IPWC claiming Dorothy is walking around the subdivisions
knocking on doors and asking to collect samples from the bathtub of the home. Dorothy is instructing the homeowners
to run the bathtub for ten minutes and is carrying a bottle of Clorox bleach with her. Right before it is time to collect the
sample, she has asked the homeowner if she can use their bathroom. None of the homeowner have seen her collect the
actual sample. When she comes out of the bathroom the sample bottle is filled and they report the bathroom smells of
bleach. I have notified the lab to do a chlorine strip reading and they will invalidate any sample that has a reading. A
homeowner from Shotgun Cherokee, Aspen Ridge, and Goose Bay have all had the same story. I have also attached an
email that I just received from a homeowner in Goose Bay.
I will likely be taking samples tomorrow to confirm the masking taking place.
Dorothy is also telling homeowners in Shotgun that DEQ never reported the e.coli samples to her for Cherokee and this
is just erroneous acquisition.
Let me know if you have any other ideas on next steps we can do.
Thanks,
Kelsey Carter Drinking Water Analyst 900 N Skyline, Suite B Idaho Falls, Idaho 83402 Office: [phone] www.deq.idaho.gov
Our Mission: To protect human health and the quality of Idaho's air, land, and water.
l
AFFIDAVIT OF JON KRUCK ISL-W-23-02 EXHIBIT 12
Texts received from Lana 2/27/2023
Sent: Monday, February 27, 2023 3:40 PM
To: Jon Kruck <[e-mail]>
Subject:
(Dorothy speaking)
I just checked with Fremont Co. Apparently you purchased @Dec 09 2013. Applied for Building
permit May 2019 and said you were connected to our water. However
1.This property never applied for permission to connect water, did not get permission to
connection and didn't pay the required fees with I.P.W.C (*me), you didn't get permission to
connect and researching subsequent years of accessing the water I also find the same. I can see
you have water and You are subject to an unauthorized connection fee and back payment for
accessing the water without paying for it. Please call to discuss remedy, short of forcing a
disconnect, which I don't want to do.
I can see this property was under a trust but still no record exists for the above. Apparently the
trustees took over in 2013.
Thanks
Island Park Water Co.208-521-2369
Sent: Monday, February 27, 2023 3:41 PM
To: Jon Kruck <[e-mail]>
Subject: Work
This is Lana Tadlock. The above is a text from Island park water I received on 12/2/2021. After
she sent me this text she said she was sending out a bill of what we owned which I didn't receive
till 2/17/2022 with a disconnect notice for non-payment. I had called her at that time and stated
I had never received a bill and didn't even know the amount we needed to pay and had left
several phone messages. The final bill was the $3,796.80 that we paid. Sent you the canceled
check. That amount was what she stated was owed because we hooked up to the water illegally.
AFFIDAVIT OF JON KRUCK ISL-W-23-02 EXHIBIT 13
900 N. Skyline Drive, Suite B
Idaho Falls, ID 83402 • [phone]
May 2, 2023
Dorothy McCarty
Island Park Water Company
455 Constitution Way
Idaho Falls, ID 83402
[e-mail]
Brad Little, Governor
Jess Byrne, Director
RE: PUBLIC HEALTH HAZARD AND ONGOING MONITORING AND REPORTING REQUIREMENTS
FOR SHOTGUN NORTH SUBDIVISION -PWS# ID7220065, ANO SHOTGUN KICKAPOO
SUBDIVISION -PWS# 107220064
Mrs. McCarty,
DEQ has received complaints from Shotgun North Subdivision (PWS ID 7220065) and Shotgun
Kickapoo Subdivision (PWS# 7220064) informing us of frozen water lines, low pressure, and loss
of water to homes. This poses a public health hazard, per Idaho Rules for Public Drinking Water
Systems (IDAPA 58.01.08. 003.60). Ongoing public notification and additional bacteriological
monitoring are both required until the issue is resolved.
DEQ staff recommends supplying impacted water users with bottled water until safe drinking
water is restored to consumers in both subdivisions, pursuant to Idaho Rules for Public Drinking
Water Systems.
Once pressure has been restored to 40 psi throughout the distribution system, as required by
IDAPA 58.01.08.552.01.b.v., a series of construction samples from the distribution must be
collected in order to lift the boil advisory. In order for the boil advisory to be lifted, Island Park
Water must collect two (2) samples for two (2) consecutive days from the distribution. Sample
locations must represent the entire distribution system.
Monitoring
Increased bacteriological monitoring is required to evaluate if the drinking water is safe for the
community. Island Park Water Company must collect one (1) monthly compliance sample from the
distribution systems of each subdivision until further notice. Water Jines that are frozen may potentially
be cracked from the expansion that occurs with freezing. When affected lines are no longer frozen,
Shotgun North and Shotgun Kickapoo Subdivisions may experience depressurization events, due to
water loss from any leaks that have developed. Oepressurization in distribution presents a health hazard
where the required minimum pressure of 20 psi is not met, per Idaho Rules (IDAPA 58.01.08. 003.60 &
552.01).
A Tier 1 Public Notification must be delivered to alt consumers within 24 hours and notification made to
DEQ following a depressurization event.
During times of construction and repairs to both Shotgun North and Shotgun Kickapoo Subdivisions,
Island Park Water Company must take additional construction samples to ensure contamination has not
entered the water system. Construction samples do not count as compliance samples and do not impact
monitoring. Construction samples are used to help water systems become aware of potential
contamination and assure consumers the water is safe for consumption.
Public Notification
All water users must be notified of the public health hazard present in Shotgun North and Shotgun
Kickapoo Subdivisions within 24 hours of receiving this notification. A signed certification form and a
copy of the public notification must be submitted to DEQ office within 10 days of posting public
notification.
If you have any questions or concerns, please do not hesitate to contact me by phone at
(208)528 -2650, or by email at [e-mail].
Sincerely,
Kelsey Carter Drinking Water Analyst Idaho Falls Regional Office
c: Tyler Fortunati, Drinking Water Bureau Chief, DEQ
Cassandra Lemmons, Drinking Water Compliance and Enforcement Supervisor, DEQ
Jami Delmore, Drinking Water Analyst, DEQ
Matthew McGlynn, Drinking Water Analyst, DEQ
Troy Saffle, Regional Administrator, DEQ-IFRO
Jason Fales, Drinking Water Compliance Supervisor, DEQ-IFRO
Kelsey Carter, Drinking Water Compliance Officer, DEQ-IFRO
Travis Culbertson, Idaho Public Utilities Commission, [e-mail]
Jon Kruck, Idaho Public Utilities Commission, [e-mail]
Chris Hecht, Idaho Public Utilities Commission, [e-mail]
Chris McEwan, Idaho Public Utilities Commission, [e-mail]
Curtis Thaden, Idaho Public Utilities Commission, [e-mail]
Jolene Bossard, Idaho Public Utilities Commission, [e-mail]
Kansas Buchanan, Buchanan Well Drilling, Inc., [e-mail]
Roger Buchanan, Buchanan Well Drilling Inc., [e-mail]
Kellye Johnson, Eastern Idaho Public Health, [e-mail]
Merrill Hemming, Eastern Idaho Public Health, [e-mail]
Page2of2
900 N, Skyline Drive, Suite B
Idaho Falls, ID 83402 • [phone]
April 7, 2023
Dorothy McCarty
Island Park Water Company
455 Constitution Way
Idaho Falls, Idaho 83402
[e-mail]
Brad Little, Governor
Jess Byrne, Director
RE: Fallure to Monitor Violation for Routine Total Coliform Aspen Ridge Subdivision -PWS#
107220007
Dear Mrs. McCarty,
This letter is to notify Island Park Water Company that a review of the Department of
Environmental Quality (DEQ} records indicates that Aspen Ridge Subdivision public water
system is in violation of the Idaho Rules of Public Drinking Water Systems, IDAPA
58.01.08.100.01 for the failure to collect the required routine total coliform samples for the
First Quarter of 2023 (January 1-March 31} in accordance with the submitted sample siting
plan. A notice was sent to Island Park Water Company of pending compliance dates February
17, 2023.
DEQ staff permitted the use of sampling within quadrants of the subdivision to allow for
flexibility with transient homeowners instead of a specific address as required in IDAPA
58.01.08.006. A sample was not collected from within the first quarter quadrant as Island Park
Water Company had been directed. Please see the attached sample siting plan indicating the
locations. The sample collected March 19, 2023 from 4771 Elk is in the quadrant identified for
samples in the third quarter (July 1-September) 30 each year. The yellow highlighted area is
where the first quarter sample must be taken. There are over 90 lots on the provided map
where a sample could have been taken.
Aspen Ridge Subdivision will remain out of compliance until DEQ receives the next required
routine sample collected in accordance with the submitted sample siting plan. Due to recent a
pressure loss event, Aspen Ridge Subdivision is required to monitor all twelve (12) months of
the year as water is served to the public year-round. One (1) routine total coliform sample must
be collected each month from different locations within the distribution to get an adequate
representation of the water being served to the public.
Due to this violation, Island Park Water Company is required to provide Tier 3 public
notification (PN) to all water users as soon as practical, but no later than one year from this
notification in accordance with the Idaho Rules for Public Drinking Water Systems, IDAPA
58.01.08.150.02. PN templates can be found on DEQ's Public Water System Switchboard at:
http://www.deg.idaho.gov/pws-switchboard. I have attached a copy of the required public
notification with mandatory language to this letter.
A copy of the PN is required to be retained for a minimum of three (3) years from the date
issued (IOAPA 58.01.08.150.03). Island Park Water Company must send a copy of the provided
notice and a signed certification form that you have met all the public notification requirements
to the Department of Environmental Quality within ten days after posting the public
notification.
If you have any questions or need clarification, contact me Monday-Friday 7:30 am -4:30 pm at
[e-mail] or {208)528-2650.
Sincerely,
Kelsey Carter
Drinking Water Analyst
Idaho Falls Regional Office
C: Cassandra Lemmons, Drinking Water Compliance and Enforcement Supervisor, DEQ
Jami Delmore, Drinking Water Analyst, DEQ
Matthew McGlynn, Drinking Water Analyst, DEQ
Troy Saffle, Regional Administrator, DEQ-IFRO
Carlin Feisthamel, Regional Engineering Manager, OEQ-IFRO
Jason Fales, Drinking Water Compliance Supervisor, DEQ-IFRO
Travis Culbertson, Idaho Public Utilities Commission, [e-mail]
Jon Kruck, Idaho Public Utilities Commission, [e-mail]
Chris Hecht, Idaho Public Utilities Commission, [e-mail]
Chris McEwan, Idaho Public Utilities Commission, [e-mail]
Curtis Thaden, Idaho Public Utilities Commission, [e-mail]
Jolene Bossard, Idaho Public Utilities Commission, [e-mail]
Roger Buchanan, Buchanan Well Drilling Inc., [e-mail]
Kansas Buchanan, Buchanan Well Drilling Inc., [e-mail]
ISLAND PARK WATER COMPANY Sampling Site Plan SEC ATTACHED MAPS.
The water samples will continue to be taken quarterly.
Per discussion and previous approval by Carlin Feisthamel, DEQ Idaho Falls, it was agreed that given the
circumstances DEQ will accept a •�uarclant" area to sample each quarter. Also, due to weather and
access it is not possible to identify two exact and alternating locations each month. Rather lo get a
better sampling of the system the samples will be taken in a quildrant of N.E.S.W range of the
sul.Jdivision.
Attached is a map with addresses of connectlo,ts. Please note, Not all of these connections are to
cabins. Some are hydrants. Given it is our preference to sample from cabins, Island Park Water wlll
make every effort to take a sample from the cabin vs. a hydrant. The hydrant being the last choice This
is dependent upon having access. Given Island Park is a recreiltional area ancl a lot of the Cilbins are
rented out to tourists, it is challenging. Owners are not full time residents with a few exceptions. Often
In the past it tilkes upwards of 10 or more c1ltempts in any given division to find someone home.
Thus if you look at the attached maps you can see that each subdivision can be divided into 4 sections by
sight. North, East, South and West general area. Island Park Water will sample from within each of the
quadrants. One per quarter as stated.
This meets the requirements to obtain a sample from within a broader range of the conveyance system
which Is our understanding of the "intent of Site Sampling Plans"
Island Park Water will continue to sample Quarterly . Given it Is a 200 miles round trip to take samples,
generally speaking the samples will be completed in one day or two of each quarter.
111 Quarter January 1 to March 31 each year. 1)'1 L). �JO. l
2r-d Quarter April 1 to June 31 each year 1)'t\) \\JO 2-,.
34il,Quar.ter..wL�tE>.September.aae,aYll,.\IAAfe... 1A� �)O )
4111 Quarter October 1 �o December 31 each year !)\V NO �
In the event a monthly sample is required, the sample site will be determined by availability given not
every cabin has a hydrant.
Thank You.
Island Parl< Water Company.
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Revised Total Coliform Rule (RTCR) Failure to Collect or Report Routine Total
Coliform Sample to the State
IMPORTANT INFORMATION ABOUT YOUR DRINKING WATER
Collection and Reporting Requirement(s) Not Met for Aspen Ridge Subdivision
Island Park Water Company Is required to collect and report the results of monitoring of your drinking water for specific
contaminants on a regular basis. Results of regular monitoring are an Indicator of whether or not your drinking water meets
health standards. During the first quarter of 2023 (January 1-March 31), Island Park Water Company collected a routine
bacteria sample that was rejected by the State for Improper location, not representing the distribution.
Island Park Water Company failed to notify the state drinking water program as required by March 31, 2023.
What should I do?
Aspen Ridge Subdivision remains under a boll water advisory. Samples have not been collected in a manner to Indicate
contamination is not present in the water system.
Homeowners may have their water tested at their own expense at any state certified laboratory.
What Is being done?
At this time corrective action has not been taken. Aspen Ridge Subdivision remains out of compliance and has been
disapproved by the Department of Environmental Quality (DEQ). The boil water advisory will remain in place until pressure
has been fully restored throughout the distribution and compliance samples have been collected and analyzed.
For more Information, please contact Island Park Water Company at [phone] or [e-mail]
"'Please share this information with all the other people who drink this water, especially those who may not
have received this notice directly (far example, people In apartments, nursing homes, schools, and
businesses). You can do this by posting this notice in a public place or distributing copies by hand or mail.•
This notice ls being sent to you by Island Park Water Company. State Water System ID# 7220007.
Date distributed:
RTCR Public Notification Templates 7
900 N. Skyline Drive, Suite B
Idaho Falls, ID 83402 • [phone]
April 7, 2023
Dorothy McCarty
Island Park Water Company
455 Constitution Way
Idaho Falls, Idaho 83402
[e-mail]
Brad Little, Governor
Jess Byrne, Director
RE: Failure to Monitor Violation for Routine Total Coliform Goose Bay Estates• PWS# 107220030
Dear Mrs. McCarty,
This letter is to notify Island Park Water Company that a review of the Department of
Environmental Quality (DEQ) records indicates that Goose Bay Estates public water system is in
violation of the Idaho Rules of Public Drinking Water Systems, IDAPA 58.01.08.100.01 for the
failure to collect or report the required routine total coliform samples for the First Quarter of
2023 (January 1-March 31). A notice was sent to Island Park Water Company of pending
compliance dates February 17, 2023.
Goose Bay Estates will remain out of compliance until DEQ receives the next required routine
sample collected in accordance with the submitted sample siting plan. As a reminder, Goose
Bay Estates serves water to the public year-round and is required to monitor all four (4)
quarters of the year. One (1) routine total coliform sample must be collected each quarter from
different locations within the distribution to get an adequate representation of the water being
served to the public.
Due to this violation, Island Park Water Company is required to provide Tier 3 public
notification (PN) to all water users as soon as practical, but no later than one year from this
notification in accordance with the Idaho Rules for Public Drinking Water Systems, IDAPA
58.01.08.150.02. PN templates can be found on DEQ's Public Water System Switchboard at:
http://www.deg.idaho.gov/pws-switchboard. I have attached a copy of the required public
notification with mandatory language to this letter.
A copy of the PN is required to be retained for a minimum of three (3) years from the date
issued (IDAPA 58.01.08.150.03). Island Park Water Company must send a copy of the provided
notice and a signed certification form that you have met all the public notification requirements
to the Department of Environmental Quality within ten days after posting the public
notification.
If you have any questions or need clarification, contact me Monday-Friday 7:30 am -4:30 pm at
[e-mail] or [phone].
Sincerely,
Kelsey Carter
Drinking Water Analyst
Idaho Falls Regional Office
C: Cassandra Lemmons, Drinking Water Compliance and Enforcement Supervisor, DEQ
Jami Delmore, Drinking Water Analyst, DEQ
Matthew McGlynn, Drinking Water Analyst, DEQ
Troy Saffle, Regional Administrator, DEQ-IFRO
Carlin Feisthamel, Regional Engineering Manager, DEQ-IFRO
Jason Fales, Drinking Water Compliance Supervisor, DEQ-IFRO
Travis Culbertson, Idaho Public Utilities Commission, [e-mail]
Jon Kruck, Idaho Public Utilities Commission, [e-mail]
Chris Hecht, Idaho Public Utilities Commission, [e-mail]
Chris Mcewan, Idaho Public Utilities Commission, [e-mail]
Curtis Thaden, Idaho Public Utilities Commission, [e-mail]
Jolene Bossard, Idaho Public Utilities Commission, [e-mail]
Roger Buchanan, Buchanan Well Drilling Inc., [e-mail]
Kansas Buchanan, Buchanan Well Drilling Inc., [e-mail]
Revised Total Coliform Rule {RTCR) Failure to Collect or Report Routine Total
Coliform Sample to the State
IMPORTANT INFORMATION ABOUT YOUR DRINKING WATER
Collection and Reporting Requirement(s) Not Met for Goose Bay Estates
Island Park Water Company is required to collect and report the results of monitoring of your drinking water for specific
contaminants on a regular basis. Results of regular monitoring are an Indicator of whether or not your drinking water meets
health standards. During the first quarter of 2023 (January 1-March 31) Island Park Water Company did not collect, or
report, the required routine total coliform sample to the State for Goose Bay Estates.
Island Park Water Company failed to notify the state drinking water program as required by March 31, 2023. Although we do
not believe public health was impacted, as our customers, you have a right to know what happened and what we are going to
do to correct the situation.
What should I do?
There is nothing you need to do at this time. You do not need to boll your water or take other actions.
Homeowners may have their water tested at their own expense at any state certified laboratory.
What is being done?
At this time corrective action has not been taken. Goose Bay Estates remains out of compliance until the second quarter
(April 1-June 30) bacteria sample is collected In accordance to the submitted sample siting plan.
For more Information, please contact Island Park Water Company at [phone] or [e-mail]
•Please share this information with all the other people who drink this water, especially those who may not
have received this notice directly (for example, people in apartments, nursing homes, schoofs, and
businesses). You con do this by posting this notice In a pubfic place or distributing copies by hand or mail.•
Thls notice is being sent to you by [water system name]. State Water System 10# 7220030.
Date distributed:
RTCR Public Notification Templates 7
900 N. Skyline Drive, Suite B
Idaho Falls, 10 83402 • [phone]
April 7, 2023
Dorothy McCarty
Island Park Water Company
455 Constitution Way
Idaho Falls, Idaho 83402
[e-mail]
Brad Little, Governor
Jess Byrne, Director
RE: Failure to Monitor Violation for Routine Total Coliform Shotgun Cherokee Subdivision 5 -
PWS# ID7220063
Dear Mrs. McCarty,
This letter is to notify Island Park Water Company that a review of the Department of
Environmental Quality (DEQ) records indicates that Shotgun Cherokee Subdivision 5 public
water system is in violation of the Idaho Rules of Public Drinking Water Systems, IOAPA
58.01.08.100.01 for the failure to collect the required routine total coliform samples for the
First Quarter of 2023 (January 1-March 31) in accordance with the submitted sample siting
plan. A notice was sent to Island Park Water Company of pending compliance dates February
17, 2023.
DEQ staff permitted the use of sampling within quadrants of the subdivision to allow for
flexibility with transient homeowners instead of a specific address as required in IDAPA
58.01.08.006. A sample was not collected from within the first quarter quadrant as Island Park
Water Company had been directed. Please see the attached sample siting plan indicating the
locations. The sample collected March 19, 2023 from 4034 Choctaw is in the quadrant
identified for samples in the second quarter (April 1-June 30) each year. The pink highlighted
area is where the first quarter sample must be taken. There are over 31 lots on the provided
map where a sample could have been taken. For this reason this sample has been rejected by
the State.
Shotgun Cherokee Subdivision 5 will remain out of compliance until DEQ receives the next
required routine sample collected in accordance with the submitted sample siting plan.
Shotgun Cherokee Subdivision 5 is required to monitor all four (4) quarters of the year as water
is served to the public year-round. One (1) routine total coliform sample must be collected each
month from different locations within the distribution to get an adequate representation of the
water being served to the public.
Due to this violation, Island Park Water Company is required to provide Tier 3 public
notification (PN) to all water users as soon as practical, but no later than one year from this
notification in accordance with the Idaho Rules for Public Drinking Water Systems, IDAPA
58.01.08.150.02. PN templates can be found on DEQ's Public Water System Switchboard at:
http://www.deq.idaho.gov/pws-switchboard. I have attached a copy of the required public
notification with mandatory language to this letter.
A copy of the PN is required to be retained for a minimum of three (3) years from the date
issued (IDAPA 58.01.08.150.03). Island Park Water Company must send a copy of the provided
notice and a signed certification form that you have met all the public notification requirements
to the Department of Environmental Quality within ten days after posting the public
notification.
If you have any questions or need clarification, contact me Monday-Friday 7:30 am -4:30 pm at
[e-mail] or [phone].
Sincerely,
Kelsey Carter
Drinking Water Analyst
Idaho Falls Regional Office
C: Cassandra Lemmons, Drinking Water Compliance and Enforcement Supervisor, DEQ
Jami Delmore, Drinking Water Analyst, DEQ
Matthew McGlynn, Drinking Water Analyst, DEQ
Troy Saffle, Regional Administrator, OEQ-IFRO
Carlin Feisthamel, Regional Engineering Manager, DEQ-IFRO
Jason Fales, Drinking Water Compliance Supervisor, DEQ-IFRO
Travis Culbertson, Idaho Public Utilities Commission, [e-mail]
Jon Kruck, Idaho Public Utilities Commission, [e-mail]
Chris Hecht, Idaho Public Utilities Commission, [e-mail]
Chris McEwan, Idaho Public Utilities Commission, [e-mail]
Curtis Thaden, Idaho Public Utilities Commission, [e-mail]
Jolene Bossard, Idaho Public Utilities Commission, [e-mail]
Roger Buchanan, Buchanan Well Drilling Inc., [e-mail]
Kansas Buchanan, Buchanan Well Drilling Inc., [e-mail]
ISLAND PARK WATER COMPANY Sampling Site Plan SEE ATTACHFD MAPS,
The water samples will continue to be taken quarterly.
Per discussion and previous approval by Carlin Feisthamel, DEQ Idaho Falls, it was agreed tlrnt given tllC!
circumstances DEQ will accept a "f uardant" area to sample each quarter, Also, due to weather ancl
,1ccess it is not 110ssible to Identify two exact ancl alternating locations each month. Rather lo get a
better sampling of the system the s;imples wilt be tr1ken in a q11adrn111 of N.E.S.W rnncc of the
subdivision.
Attached is a map with addresses ot connections. Plt!ase note, Not all of these connections are to
cahlns. Some are hydrants. Given It is our preference to sample from en bins, Island Park Water will
make every effort to take a sample from the cabin vs. a hydrant. The hydrant l>eing the last choice. This
is dependent upon having access. Given Island Park is a recreational areil and ri lot or the cabins arc
rented out to tourists, it is challimging. Owners are nol hrll time reslde11ts with a few exceptions. Orten
in the past it takes upwards of 10 or more attempts in c1ny given division to find someone home.
Thus If you look at the .ittached maps you c<1n see that each subdivision can be divided into 4 sections by
sight. North, East, South and West gP.11eral area. Jslancl Park Water will sample from within each of the
quadrants. One per quarter as stated.
This meets the requirements to obtain a sample from within a broader range ot the conveyance system
which is our understanding of the "intent of Site Sampling Plans"
Island Park Water will continue to sample Quarlerly. Given it is a 200 miles round trip to t.rke salllplcs,
gl:!nerally speal<ing the samples will be completed in one day or two of each quarter.
1 s• Quarter January 1 to March 31 each year.
l)Jl!!,Quar.ter 8prjl,.!.t�3lli,ch yea ::t"..11tfar. 62!iilli�l!JfelfflfflV'9a r
41� Qwuter Octol>er 1 to December 31 each year
In the event a monthly sample is required, the sr1mplc site wrtl be tletennined by availability given not
every cabl11 has a hydrant.
Th,mk You.
Island Park Water Company.
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Revised Total Coliform Rule (RTCR) Failure to Collect or Report Routine Total
Coliform Sample to the State
IMPORTANT INFORMATION ABOUT YOUR DRINKING WATER
Collection and Reporting Requirement(s) Not Met for Shotgun Cherokee Subdivision S
Island Park Water Company is required to collect and report the results of monitoring of your drinking water for specific
contaminants on a regular basis. Results of regular monitoring are an Indicator of whether or not your drinking water meets
health standards. During the first quarter of 2023 (January 1-March 31), Island Park Water Company collected a routine
bacteria sample that was rejected by the State for improper location, not representing the distribution.
Island Park Water Company failed to notify the state drinking water program as required by March 31, 2023.
What should I do?
There Is nothing you need to do at this time. You do not need to boil your water or take other action.
Homeowners may have their water tested at their own expense at any state certified laboratory.
What is being done?
At this time corrective action has not been taken. Shotgun Cherokee Subdivision 5 remains out of compliance and has been
disapproved by the Department of Environmental Quality (DEQ).
For more Information, please contact Island Park Water Company at [phone] or [e-mail]
"Please share this information with all the other people who drink this water, especially those who may not
have received this notice directly (for example, people in apartments, nursing homes, schools, ond
businesses). You can do this by posting this notice in a public place or distributing copies by hand or mail."'
This notice Is being sent to you by Island Park Water Company. State Water System ID# 7220063.
Date distributed:
RTCR Public Notification Templates 7
900 N. Skyline Drive, Suite B
Idaho Falls, ID 83402 • [phone]
April 7, 2023
Dorothy McCarty
Island Park Water Company
455 Constitution Way
Idaho Falls, Idaho 83402
[e-mail]
Brad Little, Governor
Jess Byrne, Director
RE: Failure to Monitor Violation for Routine Total Coliform Shotgun Kickapoo Subdivision 6 -
PWS#ID7220064
Dear Mrs. McCarty,
This letter is to notify Island Park Water Company that a review of the Department of
Environmental Quality (OEQ) records indicates that Shotgun Kickapoo Subdivision 6 public
water system is in violation of the Idaho Rules of Public Drinking Water Systems, IDAPA
58.01.08.100.01 for the failure to collect the required routine total coliform samples for the
First Quarter of 2023 (January 1-March 31) in accordance with the submitted sample siting
plan. A notice was sent to Island Park Water Company of pending compliance dates February
17, 2023.
DEQ staff permitted the use of sampling within quadrants of the subdivision to allow for
flexibility with transient homeowners instead of a specific address as required in IDAPA
58.01.08.006. A sample was not collected from within the first quarter quadrant as Island Park
Water Company had been directed. Please see the attached sample siting plan indicating the
locations. The sample collected March 19, 2023, from 4043 Kickapoo is in the quadrant
identified for samples in the third quarter (July 1-September 30) each year. The orange
highlighted area is where the first quarter sample must be taken. There are over 7 lots on the
provided map where a sample could have been taken. 4043 Kickapoo has been used as the
address to collect seven (7) routine quarterly samples within the last 2 year. For this reason,
this sample has been rejected by the State.
Shotgun Kickapoo Subdivision 6 will remain out of compliance until DEQ receives the next
required routine sample collected in accordance with the submitted sample siting plan.
Shotgun Kickapoo Subdivision 6 is required to monitor all four (4) quarters of the year as water
is served to the public year-round. One (1) routine total coliform sample must be collected each
month from different locations within the distribution to get an adequate representation of the
W!1ter being served to the public.
Due to this violation, Island Park Water Company is required to provide ner 3 public
notification (PN) to all water users as soon as practical, but no !ater than one year from this
notification in accordance with the Idaho Rules for Public Drinking Water Systems, IDAPA
58.01.08.150.02. PN templates can be found on DEQ's Public Water System Switchboard at:
http://www.deg.idaho.gov/pws-switchboard. I have attached a copy of the required public
notification with mandatory language to this letter.
A copy of the PN is required to be retained for a minimum of three (3) years from the date
issued (IDAPA 58.01.08.150.03). Island Park Water Company must send a copy of the provided
notice and a signed certification form that you have met all the public notification requirements
to the Department of Environmental Quality within ten days after posting the public
notification.
If you have any questions or need clarification, contact me Monday-Friday 7:30 am -4:30 pm at
[e-mail] or [phone].
Sincerely,
Kelsey Carter
Drinking Water Analyst
Idaho Falls Regional Office
C: Cassandra Lemmons, Drinking Water Compliance and Enforcement Supervisor, DEQ
Jami Delmore, Drinking Water Analyst, DEQ
Matthew McGlynn, Drinking Water Analyst, DEQ
Troy Saffle, Regional Administrator, DEQ-IFRO
Carlin Feisthamel, Regional Engineering Manager, DEQ-IFRO
Jason Fales, Drinking Water Compliance Supervisor, DEQ-IFRO
Travis Culbertson, Idaho Public Utilities Commission, [e-mail]
Jon Kruck, Idaho Public Utilities Commission, [e-mail]
Chris Hecht, Idaho Public Utilities Commission, [e-mail]
Chris McEwan, Idaho Public Utilities Commission, [e-mail]
Curtis Thaden, Idaho Public Utilities Commission, [e-mail]
Jolene Bossard, Idaho Public Utilities Commission, [e-mail]
Roger Buchanan, Buchanan Well Drilling Inc., [e-mail]
Kansas Buchanan, Buch.man Well Drillinc Inc., [e-mail]
ISLANO PAHK WATER COMPANY Sampling Site Pl11n SEE ATTACHED MAPS.
The water samples witl continue to be taken quarterly.
Per discussion and previous approval by Carlin Feisthamel, DEQ Idaho Falls, it was agreed that given the
circumstances OEQ will acce1>t il "311ardilnt" area to sample each quarter. Alsu, due to weather and
access it is not possible to identify two exact and alternating locations each month. Rather to get a
better sampling of the system the sarnnles will be taken in a quadrant of N.E.S.W range of the
subdivision.
Attached Is a map with addresses of connections. Please note, Not all of these connections arc to
cabins. �ome are hydrants. Given it is our preference to sample from cabins, Island Park Wc1tcr will
make every effort to take a sample from the cabin vs. a hydrant. The hydrant being the I.isl c:holce. This
Is dependent upon having access. Given lslmuJ Park is a recreational area c1nd a lot or the cabins are
rented out to tourists, II Is challenging. owners are not full time residents with n few exceptions. Often
in the past it takes upwarcls of 10 or more nttempts in nny given division to fo1d someone home.
Thus if you look at the attached maps you can see that each subdivision can be divided into 4 sections by
sight. North, East, South and West general area. Island Pr1rl< Wr1ter will srimple from withi11 ern:h of the
quadrants. One per qu11rter as stated.
This meets the requirements to obtain .i sample from within a bro11der range of the conveyance system
which is our understanding of the "intent of Site Sampling Plans"
Island Park Water will continue to sample Quarterly. Given it is a 200 miles round trir> to take samples,
generally sµeaklne the samples will be completed in one clay or two of each quarter.
11' Q<fa.c.ter January 1 to March 31 each year
2M Quarter April 1 to June 31 each year
3'� Quarter July 1 to September 30 each year
In the event a monthly sample is required, the smnr>te site will be determined by avc1il.1bility give11 nut
every cabin has a hydrnnt.
Thank You.
Isl.ind Park Water Company.
.-.... .., " _;. r::!'�i: .,. -·-�
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Revised Total Coliform Rule (RTCR) Failure to Collect or Report Routine Total
Coliform Sample to the State
IMPORTANT INFORMATION ABOUT YOUR DRINKING WATER
Collection and Reporting Requirement(s) Not Met for Shotgun Kickapoo Subdivision 6
Island Park Water Company is required to collect and report the results of monitoring of your drlnklng water for specific
contaminants on a regular basis. Results of regular monitoring are an indlcator of whether or not your drinking water meets
health standards. During the first quarter of 2023 (January 1-March 31), Island Park Water Company collected a routine
bacteria sample that was rejected by the State for improper location, not representing the distribution.
Island Park Water Company failed to notify the state drinking water program as required by March 31, 2023.
What should I do?
There is nothing you need to do at thls time. You do not need to boil your water or take other action.
Homeowners may have their water tested at thelr own expense at any state certified laboratory.
What is being done?
At this time corrective action has not been taken. Shotgun Kickapoo Subdivision 6 remains out of compliance and has been
disapproved by the Department of Environmental Quality (DEQ).
For more information, please contact Island Park Water Company at [phone] or [e-mail]
•Please share this information with all the other people who drink this water, especially those who may not
have received this notice directly (for example, people In apartments, nursing homes, schools, and
businesses). You can do this by posting this notice In a public place or distributing copies by hand or mail."
This notice ls being sent to you by Island Park Water Company. State Water System ID# 7220064.
Date distributed:
RTCR Public Notification Templates 7
900 N. Skyline Drive, Suite B
Idaho Falls, ID 83402 • [phone]
April 7, 2023
Dorothy McCarty
Island Park Water Company
455 Constitution Way
Idaho Falls, Idaho 83402
[e-mail]
Brad Little, Governor
Jess Byrne, Director
RE: Failure to Monitor Violation for Routine Total Coliform Shotgun North -PWS# ID7220065
Dear Mrs. McCarty,
This letter is to notify Island Park Water Company that a review of the Department of
Environmental Quality (DEQ) records indicates that Shotgun North public water system is in
violation of the Idaho Rules of Public Drinking Water Systems, IDAPA 58.01.08.100.01 for the
failure to collect the required routine total coliform samples for the First Quarter of 2023
(January 1-March 31) in accordance with the submitted sample siting plan. A notice was sent
to Island Park Water Company of pending compliance dates February 17, 2023.
DEQ staff permitted the use of sampling within quadrants of the subdivision to allow for
flexibility with transient homeowners instead of a specific address as required in IDAPA
58.01.08.006. A sample was not collected from within the first quarter quadrant as Island Park
Water Company had been directed. Please see the attached sample siting plan indicating the
locations. The sample collected March 28, 2023, from 3522 S Fox is in the quadrant identified
for samples in the fourth quarter (October 1-December 31) each year. The blue highlighted
area is where the first quarter sample must be taken. There are over 36 lots on the provided
map where a sample could have been taken. For this reason, this sample has been rejected by
the State.
Shotgun North will remain out of compliance until DEQ receives the next required routine
sample collected in accordance with the submitted sample siting plan. Shotgun North is
required to monitor all four (4) quarters of the year as water is served to the public year-round.
One (1) routine total coliform sample must be collected each month from different locations
within the distribution to get an adequate representation of the water being served to the
public.
Due to this violation, Island Park Water Company is required to provide Tier 3 public
notification (PN) to all water users as soon as practical, but no later than one year from this
notification in accordance with the Idaho Rules for Public Drinking Water Systems, IDAPA
58.01.08.150.02. PN templates can be found on DEQ's Public Water System Switchboard at:
http://www.deq.idaho.gov/pws•switchboard. I have attached a copy of the required public
notification with mandatory language to this letter.
A copy of the PN is required to be retained for a minimum of three (3) years from the date
issued (IDAPA 58.01.08.150.03). Island Park Water Company must send a copy of the provided
notice and a signed certification form that you have met all the public notification requirements
to the Department of Environmental Quality within ten days after posting the public
notification.
If you have any questions or need clarification, contact me Monday-Friday 7:30 am -4:30 pm at
[e-mail] or [phone].
Sincerely,
Kelsey Carter
Drinking Water Analyst
Idaho Falls Regional Office
C: Cassandra Lemmons, Drinking Water Compliance and Enforcement Supervisor, DEQ
Jami Delmore, Drinking Water Analyst, DEQ
Matthew McGfynn, Drinking Water Analyst, DEQ
Troy Saffle, Regional Administrator, DEQ-IFRO
Carlin Feisthamel, Regional Engineering Manager, DEQ-IFRO
Jason Fales, Drinking Water Compliance Supervisor, DEQ-IFRO
Travis Culbertson, Idaho Public Utilities Commission, [e-mail]
Jon Kruck, Idaho Public Utilities Commission, [e-mail]
Chris Hecht, Idaho Public Utilities Commission, [e-mail]
Chris McEwan, Idaho Public Utilities Commission, [e-mail]
Curtis Thaden, Idaho Public Utilities Commission, [e-mail]
Jolene Bossard, Idaho Public Utilities Commission, [e-mail]
Roger Buchanan, Buchanan Well Drilling Inc., [e-mail]
Kansas Buchanan, Buchanan Well Drilling Inc., [e-mail]
ISLAND PAHK WATEH COMPANY Sampling Sita Plan SEE AlTACIIED MAPS.
The water samples will continue to be taken quarterly.
Per discussion and previous approval by Carlin reisthamel, DEQ Idaho Falls, ft wns ngreed that given the
circumstances DEQ will accept a •�uardant" area to sample each quarter. Also, due to weather and
access it is not possible lo identifytwo exact and alternating locations each month. Rather to get a
better sampling of the system the samples will he taken 111 .i quadrant or N.l:.S.W range of the
subdivision.
Attached is a map with addresses of co11nections. Please note, Not all of these connections are to
c<1bins. Some are hydrants. Given It is our preference to sample from cabins, lslnnd Pc1rk Wilter will
make every effort to take a sample from the callin vs. a hydrant. The hydrant being the last choice. This
is cle1Jendent upon lrnving access. Given lsl,rncl Park is a recreational t1reil ancl a lot of the cabins are rented out to tourists, it Is challenging Ow11ers are nol full time residents with .i rcw exceptions. Often
In the pasl it takC!s upwards of 10 or more .:ittempts in any given division to find someone horne.
Thus if you look at the ilttached rnaps you can see th.it each suhclivislon can be clivlclec! into 4 sections by
sight. North, East, South and West general arer1. Island P,1rk Water will s;in1p!e from wllhin each of the
quadrants. One per c1uarter as stated.
This meets the requirements to obtain a s;imple from within a broadei-range of the conveyilnce system
which Is our understanding of the "intent of Site Sampling Plans"
Island Park Watar will continue to sample Quarterly. Given it is a 200 miles round trip to take samples,
generally speaking the samples will be completed in one day or two of each qmirter.
�tllll!ter.ile�r
2"" Quarter April 1 to June 31 each year
3'� Quarter July 1 to September 30 each year
..A:11' Quarter 0otolfE!r 1 to December�J. _g11ch year
In the event a monthly sample is required, the sample site will be determined by .ivailability given not
every cabin has a hydrant.
Thank You.
Island Part< Water Company
Revised Total Coliform Rule (RTCR) Failure to Collect or Report Routine Total
Coliform Sample to the State
IMPORTANT INFORMATION ABOUT YOUR DRINKING WATER
Collection and Reporting Requirement(s) Not Met for Shotgun North
Island Park Water Company is required to collect and report the results of monitoring of your drinking water for specific
contaminants on a regular basis. Results of regular monitoring are an indicator of whether or not your drinking water meets
health standards. During the first quarter of 2023 (January 1-March 31), Island Park Water Company collected a routine
bacteria sample that was rejected by the State for improper location, not representing the distribution.
Island Park Water Company failed to notify the state drinking water program as required by March 31, 2023.
What should I do?
There ls nothing you need to do at this time. You do not need to boll your water or take other actlon.
Homeowners may have their water tested at their own expense at any state certified laboratory.
What is being done?
At this time corrective action has not been taken. Shotgun North remains out of compliance and has been disapproved by the
Department of Environmental Quality (OEQ).
For more lnrormation, please contact Island Park Water Company at [phone] or [e-mail]
*Please share this Information with of/ the other people who drink this water, especially those who may not
have received this notice directly (forexampfe, people in apartments, nursing homes, schools, and
businesses). You can do this by posting this notice In a public place or dlstribu ting copies by hand or maif. •
This notice ls being sent to you by Island Park Water Company. State Water System ID# 7220065.
Date distributed:
RTCR Public Notification Templates 7
900 N. Skyline Drive, Suite B
Idaho Falf;, ID 83402 • [phone]
April 7, 2023
Dorothy McCarty
Island Park Water Company
455 Constitution Way
Idaho Falls, Idaho 83402
[e-mail]
Brad Little, Governor
Jess Byrne, Director
RE: Failure to Monitor Violation for Routine Total Coliform Shotgun South Stevens Lane -
PWS# 1D7220066
Dear Mrs. McCarty,
This letter is to notify Island Park Water Company that a review of the Department of
Environmental Quality (DEQ) records indicates that Shotgun South Stevens Lane public water
system is in violation of the Idaho Rules of Public Drinking Water Systems, IDAPA
58.01.08.100.01 for the failure to collect the required routine total coliform samples for the
First Quarter of 2023 {January 1-March 31) in accordance with the submitted sample siting
plan. A notice was sent to Island Park Water Company of pending compliance dates February
17, 2023.
DEQ staff permitted the use of sampling within quadrants of the subdivision to allow for
flexibility with transient homeowners instead of a specific address as required in IDAPA
58.01.08.006. The sample submitted for Shotgun South Stevens Lane on March 19, 2023 has
the sampling location as 3430 Yale-Kilgore. This is not a valid address and not one of the
provided addresses on Shotgun South Steven lane. Please see attached documentation. For
this reason, this sample was rejected by the State.
Shotgun South Stevens Lane will remain out of compliance until DEQ receives the next required
routine sample collected in accordance with the submitted sample siting plan. Shotgun South
Stevens Lane is required to monitor all four (4) quarters of the year as water is served to the
public year-round. One (1) routine total coliform sample must be collected each month from
different locations within the distribution to get an adequate representation of the water being
served to the public.
Due to this violation, Island Park Water Company Is required to provide Tier 3 public
notification (PN) to all water users as soon as practical, but no later than one year from this
notification in accordance with the Idaho Rules for Public Drinking Water Systems, IDAPA
58.01.08.150.02. PN templates can be found on DEQ's Public Water System Switchboard at:
http://www.deg.idaho.gov/pws-switchboard. I have attached a copy of the required public ..
notification with mandatory language to this letter.
A copy of the PN is required to be retained for a minimum of three (3) years from the date
issued (IDAPA 58.01.08.150.03}. Island Park Water Company must send a copy of the provided
notice and a signed certification form that you have met all the public notification requirements
to the Department of Environmental Quality within ten days after posting the public
notification.
If you have any questions or need clarification, contact me Monday-Friday 7:30 am -4:30 pm at
[e-mail] or [phone].
Sincerely,
Kelsey Carter
Drinking Water Analyst
Idaho Falls Regional Office
C: Cassandra Lemmons, Drinking Water Compliance and Enforcement Supervisor, DEQ
Jami Delmore, Drinking Water Analyst, DEQ
Matthew McGlynn, Drinking Water Analyst, DEQ
Troy Saffle, Regional Administrator, DEQ-IFRO
Carlin Feisthamel, Regional Engineering Manager, DEQ-IFRO
Jason Fales, Drinking Water Compliance Supervisor, DEQ-IFRO
Travis Culbertson, Idaho Public Utilities Commission, [e-mail]
Jon Kruck, Idaho Public Utilities Commission, [e-mail]
Chris Hecht, Idaho Public Utilities Commission, [e-mail]
Chris McEwan, Idaho Public Utilities Commission, [e-mail]
Curtis Thaden, Idaho Public Utilities Commission, [e-mail]
Jolene Bossard, Idaho Public Utilities Commission, [e-mail]
Roger Buchanan, Buchanan Well Drilling Inc., [e-mail]
Kansas Buchanan, Buchanan Well Drilling Inc., [e-mail]
\V_J, __ f'II ___ SHOTGUN SOUTH STEVENS LANE
Condition ofTmnsport:
R•R9rt R9ults To; Island Park Wiler Co Attn. Dorothy McCarty PO Bo,2S21
""'"' .. )(.5 IDTI20066
llilf'iii,Jic Water System 0 Private Syitem Pn,servcd With Sodium Thiosulfate
Billing Addnss: Island Park water Co •--l 1 /., •• n• Y.i5 /1QIC:lfi:,dTV1 Idaho Falls, ID�A�
Emauit$a;"'..iiii-,i Phone: [phone] Fa,: (20&)529-9210
Idaho Falb, 10 83403 ,._.,_..,. ttu"'-"r;
TETON MICROBIOLOGY LABORATORY ID: 1D00969 JOOS. Fnmt11n A"" ldtlho FoJIJ, IDAHO U.10I (208) 521•2369 '.(208) 529-92 lO () cc 208·S19-U077-Fax: 20&-S11-J7'J7trtonmJcro.com
Lab Sample Sample Chlorine 'Total Collfarnu Escherichia Coll Number lype residual Clleat Sample Code Time PrM Oritln•l Sample ...... ~ 1·-•i-c.., 1,,._,Number Samplin& Locatloa Collected
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ISLAND PARK WATER COMPANY Sampling Site Plan SEF. ATTACHED MAPS.
The water samples will continue to be taken quarterly.
Per discussion and previous approval by Carlin Feisthamel, DEQ Idaho Falls, It was ngreed that given the
circumstances DEQ will accept a "e1arclant" area to sample each quarter. Also, clue to weather and
access it Is not possible to identify two exact and alternating locations each month. Rather to get a
better sampling of the system the sr1mples will be taken in a q11aclr.1nt of N.E.S W rnnge of the
subdivision.
Attached is a map with addresses of connections. Please note, Not all of these connections are to
cabins. Some are hydrants. Given it is our preference to samplf' from cabins, Island Parl< Water will
make every effort to take a sample from the cabin vs. a hydrant. The hydrant being the last choice. Thi!>
Is dependent upon hnving access. Given tslancl Park is a recreational area and a lot of the cabins are
rnnted out to tourists, it is challenging. Owners are not full time residents with a few exceptions. Often
in the past It lakes upwards of 10 or more attempts in any given division to find someone horne.
Thus if you look at the attached maps you can see that each subdivision can be divided into 11 sections by
sight. North, East, South and West general area. Island Part< Water will sample from within each of the
quadrants. One per quarter as stated.
This meets the requirements to obtain a sample from within a broader range of the conveyance system
which is our understanding of the ''Intent of Site Sampling Plans"
Island Park Water will continue to sample Quartarly. Given il is a 200 miles round trip to take samples,
generc1lly speaking the samples will be completed in one day or two of each quarter.
P1 Quarter January 1 lo March 31 each year.
211� Quarter April 1 to June 31 each year
3"1 Quarter July 1 to September 30 each year
411' Quarter October 'J to December 31 each year
In the event a monthly sample is required, the sample site will be determined by availability eiven not
every cabin has a hydrant.
Thank You.
Island Park Watf'r Company.
·J ..... J'"\_ --::::� :•
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Revised Total Coliform Rule (RTCR) Failure to Collect or Report Routine Total
Coliform Sample to the State
IMPORTANT INFORMATION ABOUT YOUR DRINKING WATER
Collection and Reporting Requirement(s) Not Met for Shotgun South Stevens Lane
Island Park Water Company is required to collect and report the results of monitoring of your drinking water for specific
contaminants on a regular basls. Results of regular monitoring are an Indicator of whether or not your drinking water meets
health standards. During the first quarter of 2023 (January 1-March 31), Island Park Water Company collected a routine
bacteria sample that was rejected by the State for Improper location, not representing the distribution.
Island Park Water Company failed to notify the state drinking water program as required by March 31, 2023.
What should I do?
There is nothing you need to do at this time. You do not need to boil your water or take other action.
Homeowners may have their water tested at their own expense at any state certified laboratory.
What Is being done?
At this time corrective action has not been taken. Shotgun South Stevens Lane remains out of compliance and has been
disapproved by the Department of Environmental Quality (DEQ).
For more information, please contact Island Park Water Company at [phone] or [e-mail]
•Please share this information with all the other people who drink this water, especially those who may not
hove received this notice directly {for example, people in apartments, nursing homes, schoofs, and
businesses). You con do this by posting this notice in a pubfic place or distributing copies by hand or mail.•
This notice ls being sent to you by island Park Water Company. State Water System ID# 7220066.
Date distributed:
RTCR Public Notification Templates 7
900 N. Skyline Drive, Suite B
Idaho Falls, ID 83402 • [phone]
April 7, 2023
Dorothy McCarty
Island Park Water Company
455 Constitution Way
Idaho Falls, Idaho 83402
[e-mail]
Brad little, Governor
Jess Byrne, Director
RE: Failure to Monitor Violation for Routine Total Coliform Valley View Subdivision -PWS#
1D7220156
Dear Mrs. McCarty,
This letter is to notify Island Park Water Company that a review of the Department of
Environmental Quality (DEQ) records indicates that Valley View Subdivision public water system is
in violation of the Idaho Rules of Public Drinking Water Systems, IDAPA 58.01.08.100.01 for the failure to collect or report the required routine total collform samples for March 2023. A notice was
sent to Island Park Water Company of pending compliance dates February 17, 2023. This letter specifically stated routine samples will need to be taken from two different locations, and not from
5136 Lakeview Drive. A sample _was collected March 21, 2023, from 5136 Lakeview Drive, for this
reason the sample has been rejected by the State for not effectively representing the distribution.
Valley View Subdivision will remain out of compliance until DEQ receives the next required routine
sample collected in accordance with a submitted sample siting plan. As a reminder, Valley View
Subdivision serves water to the public year-round and is required to monitor all twelve (12) months
of the year. Two (2) routine total coliform samples must be collected each month from different
locations within the two distributions to get an adequate representation of the water being served to the public. A sample siting plan has not been submitted to DEQ that meets the Idaho Rules of
Public Drinking Water Systems, IDAPA 58.01.08.006.
Due to this violation, Island Park Water Company is required to provide Tier 3 public notification
(PN) to all water users as soon as practical, but no later than one year from this notification in
accordance with the Idaho Rules for Public Drinking Water Systems, IDAPA 58.01.08.150.02. PN
templates can be found on DEQ's Public Water System Switchboard at:
http://www.deg.idaho.gov/pws-switchboard. I have attached a copy of the required public
notification with mandatory language to this letter.
A copy of the PN is required to be retained for a minimum of three (3) years from the date issued
(IDAPA 58.01.08.150.03). Island Park Water Company must send a copy of the provided notice and
a signed certification form that you have met all the public notification requirements to the
Department of Environmental Quality within ten days after posting the public notification.
Valley View Subdivision remains under a boll advisory. Samples have not been collected in a manner
that indicates contamination is not present.
If you have any questions or need clarification, contact me Monday-Friday 7:30 am -4:30 pm at
[e-mail] or [phone].
Sincerely,
Kelsey Carter
Drinking Water Analyst
Idaho Falls Regional Office
C: Cassandra Lemmons, Drinking Water Compliance and Enforcement Supervisor, DEQ
Jami Delmore, Drinking Water Analyst, DEQ
Matthew McGlynn, Drinking Water Analyst, DEQ
Troy Saffle, Regional Administrator, DEQ-IFRO
Carlin Feisthamel, Regional Engineering Manager, DEQ-IFRO
Jason Fales, Drinking Water Compliance Supervisor, DEQ-IFRO
Travis Culbertson, Idaho Public Utilities Commission, [e-mail]
Jon Kruck, Idaho Public Utilities Commission, [e-mail]
Chris Hecht, Idaho Public Utilities Commission, [e-mail]
Chris McEwan, Idaho Public Utilities Commission, [e-mail]
Curtis Thaden, Idaho Public Utilities Commission, [e-mail]
Jolene Bossard, Idaho Public Utilities Commission, [e-mail]
Roger Buchanan, Buchanan Well Drilling Inc., [e-mail]
Kansas Buchanan, Buchanan Well Drilling Inc., [e-mail]
Revised Total Coliform Rule {RTCR) Failure to Collect or Report Routine Total
Coliform Sample to the State
IMPORTANT INFORMATION ABOUT YOUR DRINKING WATER
Collection and Reporting Requirement(s) Not Met for Valley View Subdivision
Island Park Water Company is required to collect and report the results of monitoring of your drinking water for sped fie
contaminants on a regular basis. Results of regular monitoring are an Indicator of whether or not your drinking water meets
health standards. During the month of March, Island Park Water Company collected a routine bacteria sample that was
rejected by the State for Improper location, not representing the distribution.
Island Park Water Company failed to notify the state drinking water program as required by March 31, 2023.
What should I do?
Valley View Subdivision remains under a boil water advisory. Samples have not been collected In a manner to Indicate
contamination Is not present in the water system.
Homeowners may have their water tested at their own e>1pense at any state certlfled laboratory.
What is being done?
At this time corrective action has not been taken. Valley View Subdivision remains out of compllance and has been
disapproved by the Department of Environmental Quality (DEQ). The boil water advisory will remain In place until pressure
has been fully restored throughout the distribution and compliance samples have been collected and analyzed.
A sample siting plan has not been submitted to DEQ meeting the requirements of the Idaho Rules for Public Drinking Water
Systems.
For more information, please contact Island Park Water Company at (208)521·2369 or [e-mail]
•Please share this information with all the other people who drink this water, espec/ol/y those who may not
have received this notice directly (for example, people In apartments, nursing homes, schools, and
businesses). You can do this by posting this notice In a public place or distributing copies by hand or mail.•
This notice Is being sent to you by [water system name]. State Water System ID# 7220156.
Date distributed:
RTCR Public Notification Templates 7
900 N. Skyline Drive, Suite B Idaho Falls, ID 83402 • (208) 528·2650
June 5, 2023
Dorothy McCarty
Island Park Water Company
455 Constitution Way
Idaho Falls, Idaho 83402
[e-mail]
Brad little, Governor Jess Byrne, Director
RE: Failure to Monitor Violation for Routine Total Coliform Aspen Ridge Subdivision -PWS#
1D7220007
Dear Mrs. McCarty,
This letter is to notify Island Park Water Company that a review of the Department of
Environmental Quality (DEQ) records indicates that Aspen Ridge Subdivision public water system is
in violation of the Idaho Rules of Public Drinking Water Systems, IDAPA 58.01.08.100.01 for the
failure to collect the required routine total coliform samples for the May 2023. Samples labeled on
the chain of custody document as routine are being invalidated by this department for the following
reasons:
1.Chlorine residuals were detected in the system when samples were collected, and
not reported on the chain of custody.2.4070 Aspen Ridge is not in the quadrant permitted to be used for sample collection.
3.4781 Oak is not in the quadrant permitted to be used for sample collection.
4.4778 Balsam is not in the quadrant permitted to be used for sample collection.
DEQ staff previously permitted the use of sampling within quadrants of the subdivision to allow for
flexibility with transient homeowners, instead of a specific address as required in IDAPA
58.01.08.006. Aspen Ridge Subdivision has been moved to monthly compliance monitoring and a
new site sampling plan has not been submitted to this department. There will be no flexibility
granted with a monthly site sampling plan. A specific address must be identified and two backup
locations.
Aspen Ridge Subdivision will remain out of compliance until DEQ receives the next required routine
sample collected in accordance with a submitted sample siting plan. A sample siting plan will need
to be submitted to this department for review prior to collecting a June routine sample, or the
sample will be invalidated for failure to follow a site sampling plan.
Aspen Ridge Subdivision is required to monitor all twelve (12) months of the year as water is served
to the public year-round. One (1) routine total coliform sample must be collected each month from
different locations within the distribution to get an adequate representation of the water being
served to the public. Aspen Ridge Subdivision is also on Source Water Monitoring (SWAM) as of
June 1, 2023. A sample from each well, prior to any treatment, must be collected monthly.
Due to this violation, Island Park Water Company is required to provide Tier 3 public notification
(PN) to all water users as soon as practical, but no later than one year from this notification in
accordance with the Idaho Rules for Public Drinking Water Systems, IDAPA 58.01.08.150.02. PN
templates can be found on DEQ's Public Water System Switchboard at:
http://www.deg.idaho.gov/pws-switchboard. I have attached a copy of the required public
notification with mandatory language to this letter.
Failure to submit a site sampling plan prior to collection of the June routine sample will also result
in a violation and require Tier 2 Public Notification to all persons served.
A copy of the PN is required to be retained for a minimum of three (3) years from the date issued
(IDAPA 58.01.08.150.03 ). Island Park Water Company must send a copy of the provided notice and
a signed certification form that you have met all the public notification requirements to the
Department of Environmental Quality within ten days after posting the public notification.
If you have any questions or need clarification, contact me Monday-Friday 7:30 am -4:30 pm at
[e-mail] or [phone].
Sincerely,
Kelsey Carter
Drinking Water Analyst
Idaho Falls Regional Office
C: Troy Saffle, Regional Administrator
Hannah Young, Deputy Attorney General
Tyler Fortunati, Drinking Water Bureau Chief
Cassandra Lemmons, Drinking Water Compliance and Enforcement Supervisor
Jami Delmore, Drinking Water Analyst
Matthew McGlynn, Drinking Water Analyst
Carlin Feisthamel, Regional Engineering Manager
Jason Fales, Drinking Water Compliance Supervisor
Claire Sharp, Deputy Attorney General
Travis Culbertson, Idaho Public Utilities Commission
Chris McEwan, Idaho Public Utilities Commission
John Kruck, Idaho Public Utilities Commission
Chris Hecht, Idaho Public Utilities Commission
Jolene Bossard, Idaho Public Utilities Commission
Roger Buchanan, Buchanan Well Drilling Inc.
900 N. Skyline Drive, Suite B Idaho Falls, ID 83402 • [phone]
June 5, 2023
Dorothy McCarty
Island Park Water Company
455 Constitution Way
Idaho Falls, Idaho 83402
[e-mail]
Brad Little, Governor
Jess Byrne, Di rector
RE: Failure to Monitor Violation for Routine Total Coliform Valley View Subdivision -PWS#
107220030
Dear Mrs. McCarty,
This letter is to notify Island Park Water Company that a review of the Department of
Environmental Quality (DEQ) records indicates that Valley View Subdivision public water system is
in violation of the Idaho Rules of Public Drinking Water Systems, I DAPA 58.01.08.100.01 for the
failure to collect the required routine total coliform samples for the May 2023 from the distribution
of Well 1 and Well 2. Samples labeled on the chain of custody document as routine are being
invalidated by this department for the following reasons:
1.4130 Howell is not in the quadrant permitted to be used for sample collection.
2.A site sampling plan for Valley View Subdivision's two distributions has not been
submitted to DEQ.
DEQ staff previously permitted the use of sampling within quadrants of the subdivision to allow for
flexibility with transient homeowners, instead of a specific address as required in JDAPA
58.01.08.006. Valley View Subdivision has been moved to monthly compliance monitoring and a
new site sampling plan has not been submitted to this department. There will be no flexibility
granted with a monthly site sampling plan. A specific address must be identified and two backup
locations.
Valley View Subdivision will remain out of compliance until DEQ receives the next required routine
sample collected in accordance with a submitted sample siting plan. A sample siting plan will need
to be submitted to this department for review prior to collecting a June routine sample, or the
sample will be invalidated for failure to follow a site sampling plan.
Valley View Subdivision is required to monitor all twelve (12) months of the year as water is served
to the public year-round. One (1) routine total coliform sample must be collected each month from
different locations within the distribution to get an adequate representation of the water being
served to the public. Valley View Subdivision is also on Source Water Monitoring (SWAM) as of June
1, 2023. A sample from each well, prior to any treatment, must be collected monthly.
Due to this violation, Island Park Water Company is required to provide Tier 3 public notification
(PN) to all water users as soon as practical, but no later than one year from this notification in
accordance with the Idaho Rules for Public Drinking Water Systems, IDAPA 58.01.08.150.02. PN
templates can be found on DEQ's Public Water System Switchboard at:
http://www.deg.idaho.gov/pws-switchboard. I have attached a copy of the required public
notification with mandatory language to this letter.
Failure to submit a site sampling plan prior to collection of the June routine sample will also result
in a violation and require Tier 2 Public Notification to all persons served.
A copy of the PN is required to be retained for a minimum of three (3) years from the date issued
(IDAPA 58.01.08.150.03). Island Park Water Company must send a copy of the provided notice and
a signed certification form that you have met all the public notification requirements to the
Department of Environmental Quality within ten days after posting the public notification.
If you have any questions or need clarification, contact me Monday-Friday 7:30 am -4:30 pm at
[e-mail] or [phone].
Sincerely,
Kelsey Carter
Drinking Water Analyst
Idaho Falls Regional Office
C: Troy Saffle, Regional Administrator
Hannah Young, Deputy Attorney General
Tyler Fortunati, Drinking Water Bureau Chief
Cassandra Lemmons, Drinking Water Compliance and Enforcement Supervisor
Jami Delmore, Drinking Water Analyst
Matthew McGlynn, Drinking Water Analyst
Carlin Feisthamel, Regional Engineering Manager
Jason Fales, Drinking Water Compliance Supervisor
Claire Sharp, Deputy Attorney General
Travis Culbertson, Idaho Public Utilities Commission
Chris McEwan, Idaho Public Utilities Commission
John Kruck, Idaho Public Utilities Commission
Chris Hecht, Idaho Public Utilities Commission
Jolene Bossard, Idaho Public Utilities Commission
Roger Buchanan, Buchanan Well Drilling Inc.
900 N. Skyline Drive, Suite B Idaho Falls, ID 83402 • [phone]
June 5, 2023
Dorothy McCarty
Island Park Water Company
455 Constitution Way
Idaho Falls, Idaho 83402
[e-mail]
Brad Little, Governor
Jess Byrne, Director
RE: Failure to Monitor Violation for Routine Total Coliform Shotgun Cherokee Subdivision 5 -
PWS#ID7220063
Dear Mrs. McCarty,
This letter is to notify Island Park Water Company that a review of the Department of
Environmental Quality (DEQ) records indicates that Shotgun Cherokee Subdivision 5 public water
system is in violation of the Idaho Rules of Public Drinking Water Systems, IDAPA 58.01.08.100.01
for the failure to collect the required routine total coliform samples for the May 2023. Samples
labeled on the chain of custody document as routine are being invalidated by this department for
the following reasons:
1.Chlorine residuals were detected in the system when samples were collected, and
not reported on the chain of custody.
2.4042 Choctaw is not the location the routine sample on May 30, 2023 was collected.
3.4042 Choctaw and 4046 Choctaw do not align with the submitted site sampling plan
quadrant as locations where a sample must be taken.
4.3548 Chickasaw is not a valid address and was provided as the sampling location for
the routine sample collected on May 31, 2023
DEQ staff previously permitted the use of sampling within quadrants of the subdivision to allow for
flexibility with transient homeowners, instead of a specific address as required in IDAPA
58.01.08.006. Shotgun Cherokee Subdivision 5 has been moved to monthly compliance monitoring
and a new site sampling plan has not been submitted to this department. There will be no flexibility
granted with a monthly site sampling plan. A specific address must be identified and two backup
locations.
Shotgun Cherokee Subdivision 5 will remain out of compliance until DEQ receives the next required
routine sample collected in accordance with a submitted sample siting plan. A sample siting plan
will need to be submitted to this department for review prior to collecting a June routine sample, or
the sample will be invalidated for failure to follow a site sampling plan.
Shotgun Cherokee Subdivision 5 is required to monitor all twelve (12) months of the year as water is served to the public year-round. One (1) routine total coliform sample must be collected each
month from different locations within the distribution to get an adequate representation of the
water being served to the public. Shotgun Cherokee Subdivision 5 is also on Source Water
Monitoring (SWAM) as of June 1, 2023. A sample from each well, prior to any treatment, must be
collected monthly.
Due to this violation, Island Park Water Company is required to provide Tier 3 public notification
(PN) to all water users as soon as practical, but no later than one year from this notification in
accordance with the Idaho Rules for Public Drinking Water Systems, IDAPA 58.01.08.150.02. PN
templates can be found on DEQ's Public Water System Switchboard at:
http://www.deg.idaho.gov/pws-switchboard. I have attached a copy of the required public
notification with mandatory language to this letter.
Failure to submit a site sampling plan prior to collection of the June routine sample will also result
in a violation and require Tier 2 Public Notification to all persons served.
A copy of the PN is required to be retained for a minimum of three (3) years from the date issued
(IDAPA 58.01.08.150.03). Island Park Water Company must send a copy of the provided notice and
a signed certification form that you have met all the public notification requirements to the
Department of Environmental Quality within ten days after posting the public notification.
If you have any questions or need clarification, contact me Monday-Friday 7:30 am -4:30 pm at
[e-mail] or [phone].
Sincerely,
Kelsey Carter
Drinking Water Analyst
Idaho Falls Regional Office
C: Troy Saffle, Regional Administrator
Hannah Young, Deputy Attorney General
Tyler Fortunati, Drinking Water Bureau Chief
Cassandra Lemmons, Drinking Water Compliance and Enforcement Supervisor
Jami Delmore, Drinking Water Analyst
Matthew McGlynn, Drinking Water Analyst
Carlin Feisthamel, Regional Engineering Manager
Jason Fales, Drinking Water Compliance Supervisor
Claire Sharp, Deputy Attorney General
Travis Culbertson, Idaho Public Utilities Commission
Chris McEwan, Idaho Public Utilities Commission
John Kruck, Idaho Public Utilities Commission
Chris Hecht, Idaho Public Utilities Commission
Jolene Bossard, Idaho Public Utilities Commission
Roger Buchanan, Buchanan Well Drilling Inc.
900 N. Skyline Drive, Suite B Idaho Falls, ID 83402 • [phone]
June 5, 2023
Dorothy McCarty
Island Park Water Company
455 Constitution Way
Idaho Falls, Idaho 83402
[e-mail]
Brad Little, Governor
Jess Byrne, Director
RE: Failure to Monitor Violation for Routine Total Coliform Shotgun North -PWS# !07220065
Dear Mrs. McCarty,
This letter is to notify Island Park Water Company that a review of the Department of
Environmental Quality (DEQ) records indicates that Shotgun North public water system is in
violation of the Idaho Rules of Public Drinking Water Systems, IDAPA 58.01.08.100.01 for the failure
to collect the required routine total coliform samples for the May 2023. Samples labeled on the
chain of custody document as routine are being invalidated by this department for the following
reasons:
1.Chlorine residuals were detected in the system when samples were collected, and
not reported on the chain of custody.
2.4043 Kickapoo is the same collection location used by Island Park Water Company
since September 2022.
3.4043 Kickapoo is not in the quadrant permitted to be used for sample collection.4.4054 Kickapoo is not in the quadrant permitted to be used for sample collection
DEQ staff previously permitted the use of sampling within quadrants of the subdivision to allow for
flexibility with transient homeowners, instead of a specific address as required in IDAPA
58.01.08.006. Shotgun North has been moved to monthly compliance monitoring and a new site
sampling plan has not been submitted to this department. There will be no flexibility granted with a
monthly site sampling plan. A specific address must be identified and two backup locations.
Shotgun North will remain out of complia nee until DEQ receives the next required routine sample
collected in accordance with a submitted sample siting plan. A sample siting plan will need to be
submitted to this department for review prior to collecting a June routine sample, or the sample
will be invalidated for failure to follow a site sampling plan.
Shotgun North is required to monitor all twelve (12) months of the year as water is served to the
public year-round. One (1) routine total coliform sample must be collected each month from
different locations within the distribution to get an adequate representation of the water being
served to the public. Shotgun North is also on Source Water Monitoring (SWAM) as of June 1, 2023.
A sample from each well, prior to any treatment, must be collected monthly.
Due to this violation, Island Park Water Company is required to provide Tier 3 public notification
(PN) to all water users as soon as practical, but no later than one year from this notification in
accordance with the Idaho Rules for Public Drinking Water Systems, IDAPA 58.01.08.150.02. PN
templates can be found on DEQ's Public Water System Switchboard at:
http://www.deg.idaho.gov/pws-switchboard. I have attached a copy of the required public
notification with mandatory language to this letter.
Failure to submit a site sampling plan prior to collection of the June routine sample will also results
in a violation and require Tier 2 Public Notification to all persons served.
A copy of the PN is required to be retained for a minimum of three (3) years from the date issued
(IDAPA 58.01.08.150.03). Island Park Water Company must send a copy of the provided notice and a signed certification form that you have met all the public notification requirements to the
Department of Environmental Quality within ten days after posting the public notification.
If you have any questions or need clarification, contact me Monday-Friday 7:30 am -4:30 pm at [e-mail] or [phone].
Sincerely,
Kelsey Carter
Drinking Water Analyst
Idaho Falls Regional Office
C: Troy Saffle, Regional Administrator
Hannah Young, Deputy Attorney General
Tyler Fortuna ti, Drinking Water Bureau Chief
Cassandra Lemmons, Drinking Water Compliance and Enforcement Supervisor
Jami Delmore, Drinking Water Analyst
Matthew McGlynn, Drinking Water Analyst
Carlin Feisthamel, Regional Engineering Manager
Jason Fales, Drinking Water Compliance Supervisor
Claire Sharp, Deputy Attorney General
Travis Culbertson, Idaho Public Utilities Commission
Chris McEwan, Idaho Public Utilities Commission
John Kruck, Idaho Public Utilities Commission
Chris Hecht, Idaho Public Utilities Commission
Jolene Bossard, Idaho Public Utilities Commission
Roger Buchanan, Buchanan Well Drilling Inc.
900 N. Skyline Drive, Suite B Idaho Falls, ID 83402 • (208) 528·2650
June 5, 2023
Dorothy McCarty Island Park Water Company
455 Constitution Way Idaho Falls, Idaho 83402
[e-mail]
Brad Little, Governor
Jess Byrne, Director
RE: Failure to Monitor Violation for Routine Total Coliform Valley View Subdivision -PWS#
107220156
Dear Mrs. McCarty,
This letter is to notify Island Park Water Company that a review of the Department of
Environmental Quality (DEQ) records indicates that Valley View Subdivision public water system is
in violation of the Idaho Rules of Public Drinking Water Systems, IDAPA 58.01.08.100.01 for the
failure to collect the required routine total coliform samples for the May 2023 from the distribution
of Well 1 and Well 2. Samples labeled on the chain of custody document as routine are being
invalidated by this department for the following reasons:
1.4130 Howell is not in the quadrant permitted to be used for sample collection.
2.A site sampling plan for Valley View Subdivision's two distributions has not been
submitted to DEQ.
DEQ staff previously permitted the use of sampling within quadrants of the subdivision to allow for
flexibility with transient homeowners, instead of a specific address as required in IDAPA
58.01.08.006. Valley View Subdivision has been moved to monthly compliance monitoring and a
new site sampling plan has not been submitted to this department. There will be no flexibility
granted with a monthly site sampling plan. A specific address must be identified and two backup
locations.
Valley View Subdivision will remain out of compliance until DEQ receives the next required routine
sample collected in accordance with a submitted sample siting plan. A sample siting plan will need
to be submitted to this department for review prior to collecting a June routine sample, or the
sample will be invalidated for failure to follow a site sampling plan.
Valley View Subdivision is required to monitor all twelve (12) months of the year as water is served
to the public year-round. One (1) routine total coliform sample must be collected each month from
different locations within the distribution to get an adequate representation of the water being
served to the public. Valley View Subdivision is also on Source Water Monitoring (SWAM) as of June
1, 2023. A sample from each well, prior to any treatment, must be collected monthly.
Due to this violation, Island Park Water Company is required to provide Tier 3 public notification
(PN) to all water users as soon as practical, but no later than one year from this notification in
accordance with the Idaho Rules for Public Drinking Water Systems, IDAPA 58.01.08.150.02. PN templates can be found on DEQ's Public Water System Switchboard at:
http://www.deq.idaho.gov/pws-switchboard. I have attached a copy of the required public
notification with mandatory language to this letter.
Failure to submit a site sampling plan prior to collection of the June routine sample will also result
in a violation and require Tier 2 Public Notification to all persons served.
A copy of the PN is required to be retained for a minimum of three (3) years from the date issued
(IDAPA 58.01.08.150.03). Island Park Water Company must send a copy of the provided notice and
a signed certification form that you have met all the public notification requirements to the
Department of Environmental Quality within ten days after posting the public notification.
If you have any questions or need clarification, contact me Monday-Friday 7:30 am -4:30 pm at
[e-mail] or {208)528-2650.
Sincerely,
Kelsey Carter
Drinking Water Analyst
Idaho Falls Regional Office
C: Troy Saffle, Regional Administrator
Hannah Young, Deputy Attorney General Tyler Fortunati, Drinking Water Bureau Chief
Cassandra Lemmons, Drinking Water Compliance and Enforcement Supervisor Jami Delmore, Drinking Water Analyst
Matthew McGlynn, Drinking Water Analyst Carlin Feisthamel, Regional Engineering Manager
Jason Fales, Drinking Water Compliance Supervisor
Claire Sharp, Deputy Attorney General
Travis Culbertson, Idaho Public Utilities Commission
Chris McEwan, Idaho Public Utilities Commission
John Kruck, Idaho Public Utilities Commission
Chris Hecht, Idaho Public Utilities Commission
Jolene Bossard, Idaho Public Utilities Commission
Roger Buchanan, Buchanan Well Drilling Inc.
900 N. Skyline Drive, Suite B
Idaho Falls, ID 83402 • [phone]
April 12, 2023
Dorothy McCarty
Island Park Water Company
455 Constitution Way
Idaho Falls, Idaho 83402
[e-mail]
Brad Little, Governor
Jess Byrne, Director
RE: FAILURE TO PROVIDE QUARTERLY TIER 1 PUBLIC NOTIFICATION TO VALLEY VIEW
SUBDIVISION -PWS# 107220156
Dear Ms. McCarty,
Records maintained by the Department of Environmental Quality (DEQ) indicate that the Island
Park Water Company failed to provide the quarterly Tier 1 public notification to your customers
of Valley View Subdivision for violation(s) of the Idaho Rules for Public Drinking Water Systems,
IDAPA 58.01.08.150. Specifically, approved quarterly public notification was not provided
within the three (3) days following the beginning of the quarter.
The second quarter of 2023 began April 1, 2023
Violation: Boil Water Advisory due to loss of pressure event December 28, 2022 that has
not been corrected.
A copy of the notice was required to be submitted to this office within ten (10) days of
publication accompanied by a signed public notification certification form.
For the above-referenced violation, the water system was required to provide quarterly Tier 1
public notification to the water users. Appropriate public notification templates are available
from the Department's public switchboard under "Forms/Information" at:
www.deg.idaho.gov/pws-switchboard.
The template previously provided by DEQ to Island Park Water Company may be reissued. A
cover letter or attached documents are not permitted to be sent with this notification. DEQ
previously issued Tier 1 Public Notification for Valley View Subdivision on February 24, 2023,
after Island Park Water Company failed to issue the correct notification to customers.
Additional violations of the Idaho Rules for Public Drinking Water system may results in further
enforcement actions by this department.
I may be contacted Monday -Friday 7:30 am -4:30 pm by phone at {208)528-2650, or by email
at [e-mail] if you have any questions or need clarification.
Sincerely,
Kelsey Carter
Drinking Water Analyst
Idaho Falls Regional Office
C: Cassandra Lemmons, Drinking Water Compliance and Enforcement Supervisor, DEQ
Jami Delmore, Drinking Water Analyst, DEQ
Matthew McGlynn, Drinking Water Analyst, DEQ
Troy Saffle, Regional Administrator, DEQ-IFRO
Carlin Feisthamel, Regional Engineering Manager, DEQ-IFRO
Jason Fales, Drinking Water Compliance Supervisor, DEQ-IFRO
Claire Sharp, Deputy Attorney General, [e-mail]
Travis Culbertson, Idaho Public Utilities Commission, [e-mail]
Jon Kruck, Idaho Public Utilities Commission, [e-mail]
Chris Hecht, Idaho Public Utilities Commission, [e-mail]
Chris McEwan, Idaho Public Utilities Commission, [e-mail]
Curtis Thaden, Idaho Public Utilities Commission, [e-mail]
Jolene Bossard, Idaho Public Utilities Commission, [e-mail]
Roger Buchanan, Buchanan Well Drilling Inc., [e-mail]
Kansas Buchanan, Buchanan Well Drilling Inc., [e-mail]
900 N. Skyline Drive, Suite B Idaho Falls, ID 83402 • [phone]
April 6, 2023
Dorothy McCarty
Island Park Water Company
455 Constitution Way
Idaho Falls, Idaho 83402
water@ida,net
Brad Little, Governor
Jess Byrne, Director
RE: CHANGE OF REGULATORY DETERMINATION FOR ASPEN RIDGE SUBDIVISION -PWS# 1D7220007
Dear Dorothy,
Based on population counts, Aspen Ridge Subdivision meets the definition of a public drinking water
system as defined in Idaho Rules for Public Drinking Water Systems {IDAPA58.01.08) currently serving
water to at least 25 of the same persons over six (6) months per year. Effective April 1, 2023, Aspen
Ridge Subdivision will be regulated as a non-transient non-community (NTNC) Public Drinking Water
System (PWS) by the Department of Environmental Quality (DEQ).
In accordance with Idaho Rules, water quality sampling is required to ensure the water meets Maximum
Contaminant Levels (MCL). Samples must be analyzed by a laboratory certified to perform drinking
water analysis in Idaho. A list of certified laboratories is available at:
htt�:/Jhealthandwelfare.idaho.gov/providers/idaho-laboratories-and-testing/drinking-water-testing­
and-certification.
This letter establishes the criteria for Aspen Ridge Subdivision's monitoring requirements. Monitoring
criteria and frequency may decrease in the future as water quality trends are established for the system.
The following provides information on monitoring criteria:
Distribution System:
•Collect one (1) bacteria sample from the distribution monthly beginning April 2023
•Collect five (5) Lead and Copper samples per 6 months from each distribution (First 5 samples
before June 30, 2023)
West Well Initial Monitoring:
Collect one (1) sample per quarter for 4 consecutive quarters beginning the second quarter of 2023:
•Volatile Organic Chemicals (VOCs)
•Synthetic Chemicals (SOCs)
Collect one (1) sample per 6 months (First samples before June 30, 2023)
•Water Quality Parameters
Collect one (1) annual sample beginning in 2023:
•Nitrate
•Nitrite
Collect one (1) sample per 3 years starting in 2023:
•Inorganic Chemicals (IOCs) including Sodium
• Arsenic
East Well Initial Monitoring:
Collect one (1) sample per quarter for 4 consecutive quarters beginning the second quarter of 2023:
•Volatile Organic Chemicals (VOCs)
•Synthetic Chemicals (SOCs)
Collect 1 sample per 6 months (First samples before June 30, 2023)
•Water Quality Parameters
Collect one (1) annual sample beginning in 2023:
•Nitrate
•Nitrite
Collect one (1) sample per 3 years starting in 2023:
•inorganic Chemicals (IOCs) including Sodium
•Arsenic
Quarterly sampling results will be reviews throughout the first monitoring year. Monitoring may be
reduced after four (4) consecutive monitoring quarters for voes and two (2) consecutive quarters of
SOCs if concentrations are non detect.
An updated monitoring schedule is available at the Public Water System Switchboard for your review at:
http://www2.deg.idaho.eov/water/monitoringschedulereport.
As a NTNC, Aspen Ridee Subdivision will be requirPcl to havP a r.P.rtified operator. An operator of a public
drinking water system, designated by the system owner, who holds a valid license at a class equal to or
greater than the drinking water system classification, who is in responsible charge of the public drinking
water system. Owners of NTNC public drinking water systems must place the direct supervision of their
drinking water system, including each treatment facility and distribution system, under the responsible
charge of a properly licensed operator.
Information about certified operators is available at: https://www.deg.idaho.gov/waterguality/drinking­
water/public-water-system-switchboard/drinking-water-operator-resources/
As a Public Water System, it is your responsibility to ensure the provided drinking water is safe for
consumers. One way this is done is a DEQ conducted sanitary survey of the drinking water system every
three to five years. Based on the number of significant deficiencies identified in the previous sanitary
survey, Aspen Ridge Subdivision will be placed on a three-year schedule. The purpose of a sanitary
survey is to identify any deficiencies in the water system which may affect the reliable delivery of safe
drinking water to the public.
If you have any questions or need clarlfication, contact me Monday-Friday 7:30 am -4:30 pm at
[e-mail] or [phone].
Sincerely,
Kelsey Carter
Drinking Water Analyst
Idaho Falls Regional Office
C: Tyler Fortunati, Drinking Water Bureau Chief, DEQ
Cassandra Lemmons, Drinking Water Compliance and Enforcement Supervisor, DEQ
Jami Delmore, Drinking Water Analyst, DEQ
Matthew McGlynn, Drinking Water Analyst, DEQ
Troy Saffle, Regional Administrator, DEQ-IFRO
Carlin Feisthamel, Regional Engineering Manager, DEQ-IFRO
Jason Fales, Drinking Water Compliance Supervisor, DEQ-IFRO
Travis Culbertson, Idaho Public Utilities Commission, [e-mail]
Jon Kruck, Idaho Public Utilities Commission, [e-mail]
Chris Hecht, Idaho Public Utilities Commission, [e-mail]
Chris McEwan, Idaho Public Utilities Commission, [e-mail]
Curtis Thaden, Idaho Public Utilities Commission, [e-mail]
Jolene Bossard, Idaho Public Utilities Commission, [e-mail]
Roger Buchanan, Buchanan Well Drilling Inc., [e-mail]
Kansas Buchanan, Buchanan Well Drilling Inc., [e-mail]
900 N. Skyline Drive, Suite B
Idaho Falls, ID 83402 • [phone]
June 2, 2023
Dorothy McCarty
Island Park Water Company
455 Constitution Way
Idaho Falls, Idaho 83402
[e-mail]
Brad Little, Governor Jess Byrne, Director
RE: PWS# 107220063-Routine bacteria sample, total coliform positive, Repeat Monitoring and
Groundwater Rule Requirements for Shotgun Cherokee Subdivision 5
Dear Dorothy McCarty,
Laboratory results of the routine water sample taken from the Shotgun Cherokee Subdivision 5 system
on May 30, 2023 from the 4042 Choctaw location indicated the presence of total coliform bacteria. It is
this department's understanding that this is not the correct address from which the sample was
collected. The routine bacteria sample was taken from 4046 Choctaw. All total coliform positive sample
results are also tested for the presence of E.coli bacteria. E.coli bacteria was absent at this address. The
following actions are required in accordance with the Idaho Rules for Public Drinking Water Systems,
IDAPA 58.01.08.100 and 323.
Within 24 hours of being notified by the laboratory or by our office of routine positive total coliform
sample results, you must collect three repeat samples for each routine total coliform positive result at
the following locations:
1}One sample from the original positive sample tap location,
2)One sample within 5 seivice connections upstream of the positive result location, and
3)One sample within 5 seivice connections downstream of the positive result location.
and
4)Within 24 hours of being notified by the laboratory or by our office of routine positive total
coliform results, you must also collect one sample from all wells that were running or active at
the time the positive samples were taken.
For Shotgun Cherokee Subdivision 5 this will be a total of five (5) samples
Chlorine residuals must be recorded and documented on the chain of custody form.
With notification being on a Friday, samples must be collected Monday, June 5, 2023
If any of the results from the repeat or source samples are positive, please contact me immediately
within 24 hours of your notification to discuss follow-up requirements.
Quarterly systems are required to take three temporary repeats the month following a positive sample.
Not collecting these repeats will result in a failure to monitor violation.
Please feel free to contact me at [phone] or at [e-mail] if you have any
questions or need assistance.
Sincerely,
Kelsey Carter
Drinking Water Analyst
c: Troy Saffle, Regional Administrator
Hannah Young, Deputy Attorney General
Tyler Fortunati, Drinking Water Bureau Chief
Cassandra Lemmons, Drinking Water Compliance and Enforcement Supervisor
Carlin Feisthamel, Regional Engineering Manager
Jason Fales, Drinking Water Compliance Supervisor
Claire Sharp, Deputy Attorney General
Travis Culbertson, Idaho Public Utilities Commission
Chris McEwan, Idaho Public Utilities Commission
John Kruck, Idaho Public Utilities Commission
Chris Hecht, Idaho Public Utilities Commission
Jolene Bossard, Idaho Public Utilities Commission
Roger Buchanan, Buchanan Well Drilling Inc.
Page 2of2
900 N. Skyline Drive, Suite B
Idaho Falls, ID 83402 • [phone]
June 2, 2023
Dorothy McCarty
Island Park Water Company
455 Constitution Way
Idaho Falls, Idaho 83402
[e-mail]
Brad little, Governor
Jess Byrne, Director
RE: PWS# 1D7220063-Additional Routine bacteria sample, total coliform positive, Repeat
Monitoring and Groundwater Rule Requirements for Shotgun Cherokee Subdivision 5
Dear Dorothy McCarty,
Laboratory results of the routine water sample taken from the Shotgun Cherokee Subdivision 5
system on May 31, 2023, the chain of custody submitted to the State Certified Laboratory had
3548 Chickasaw as the location. This is not a valid address. DEQ will need to be immediately
informed on the address this sample was taken. All total coliform positive sample results are
also tested for the presence of E.coli bacteria. E.coli bacteria was absent at this address. The
following actions are required in accordance with the Idaho Rules for Public Drinking Water
Systems, IDAPA 58.01.08.100 and 323.
Within 24 hours of being notified by the laboratory or by our office of routine positive total
coliform sample results, you must collect three repeat samples for each routine total coliform
positive result at the following locations:
1)One sample from the original positive sample tap location (A valid address must be
provided)
2)One sample within 5 service connections upstream of the positive result location, and
3)One sample within 5 service connections downstream of the positive result location.
4)Within 24 hours of being notified by the laboratory or by our office of routine positive
total coliform results, you must also collect one sample from!!! wells that were running
or active at the time the positive samples were taken. Well samples must be taken pre­
treatment.
For Shotgun Cherokee Subdivision S this will be a total of five (S) samples
Chlorine residuals must be recorded and documented on the chain of custody form
With notification being on a Friday, samples must be collected Monday, June 5, 2023
If any of the results from the repeat or source samples are positive, please contact me
immediately within 24 hours of your notification to discuss follow-up requirements.
Quarterly systems are required to take three temporary repeats the month following a positive
sample. Not collecting these repeats will result in a failure to monitor violation.
Please feel free to contact me at [phone] or at [e-mail] if you have
any questions or need assistance.
Sincerely,
Kelsey Carter
Drinking Water Analyst
c: Troy Saffle, Regional Administrator
Hannah Young, Deputy Attorney General
Tyler Fortunati, Drinking Water Bureau Chief
Cassandra Lemmons, Drinking Water Compliance and Enforcement Supervisor
Carlin Feisthamel, Regional Engineering Manager
Jason Fales, Drinking Water Compliance Supervisor
Claire Sharp, Deputy Attorney General
Travis Culbertson, Idaho Public Utilities Commission
Chris McEwan, Idaho Public Utilities Commission
John Kruck, Idaho Public Utilities Commission
Chris Hecht, Idaho Public Utilities Commission
Jolene Bossard, Idaho Public Utilities Commission
Roger Buchanan, Buchanan Well Drilling Inc.
.,...,,, ..... ,.....: PW$1DIIO SHOTGUN CHEROKEE SUB0 5 !07220063 DIiiing� Island Park Water C�,,,,,,,..,,,11....,r.a
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ublic Water Syst<m D rrivatc Sy,tcm P�rvcd With Sodium Thiosulfatc
Idaho Falls, ID B3403 Em1il·��i�il}4 Pkono: [phone] Fu: [phone]
TETON MICROBIOLOGY LABORATORY ID: !000969 JOOS. Fruman AVI! Idaho Fall.r, IDAHO IJ40/ 0 c�: 101-JZ'J.0077 -Fu: 11111-S11-J7'J7 td nmlc • "'
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qg,fj At.,._,.u-.1z I 92230-PA P: 9223B-PA IA l I I 92238-PA 92238-PA ! I i ! 922JB-PA I 92238-PA I I ' I 92238-PA ! I 92138-PA I I l l 9lllB-PA I I 921311-PA I s..--Cc_ .. w...._..._,I p .. .,.. ...... u.u--o-._ x ...... _
&W-(O-J�-1 (Al Original Tap) Chain-of-Custody Information
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DATE/t1MER£CEIVED: J,.[!/.1.3�.0-1J'. ANALYST·_/? _; � _-. ___ REMARKS: ________ -1:oao.....,T"' DATE/t1MEANALYZE: _1,_11. :,...) I :!a:t,_...._ SUPERVISOR _ _ •□,.,.,□°'"" l ��1□Df.Q OUEQPIH DATE/TIME READ: .Jz..b)J.) 10'1 j ,...... UB 10 •• ID00969 Oc,,u
900 N. Skyline Drive, Suite B Idaho Falls, ID 83402 • [phone]
June 1, 2023
Dorothy McCarty
Island Park Water Company
455 Constitution Way
Idaho Falls, Idaho 83402
[e-mail]
Brad Little, Governor
Jess Byrne, Director
RE: IDAHO CODE§ 39-118 VIOLATION FOR GOOSE BAY ESTATES-PWS #ID7220007 FURTHER
ACTION REQUIRED.
Dear Dorothy McCarty,
On May 31, 2023, the Idaho Department of Environmental Quality (DEQ) became aware of a
potential material modification made to the public water system in Goose Bay Estates. Chlorine
residuals have been documented in multiple locations throughout Goose Bay Estates on
multiple days. Multiple onsite evaluations have been conducted by this department in Goose
Bay Estates to further investigate the issue. Idaho Code§ 39-118 requires DEQ review and
approval of plans and specifications for new construction or material modifications of existing
public water systems, prior to commencing construction. The plans and specifications must be
prepared by an Idaho licensed professional engineer.
During the sanitary survey conducted on October 20, 2022, a chlorinator and tank were first
documented in Goose Bay Estates. Island Park Water Company claimed the chlorinator was
inactive and not connected. This was further documented in the photolog (attached) from the
sanitary survey report in photograph 7. The sanitary survey report stated twice that DEQ must
be notified prior to any treatment. To remedy this issue please address the following list of
needs:
A.Island Park Water Company's Goose Bay Estates public water system must submit a
written explanation as to how and why the apparent violation of Idaho Code§ 39-118
occurred, and what measures will be taken to prevent future violations.
B.Island Park Water Company's Goose Bay Estates public water system is required to hire
a professional engineer licensed in the state of Idaho to prepare record drawings of the
chlorination system. If the record drawings indicate that the construction does not meet
DEQ rules or your engineer recommends material modifications, then plans and
specifications shall be developed by a professional engineer as needed to meet DEQ
Page 1 of 2
Rules. Alternatively, the system could be disconnected from the drinking water system,
without having authorization of use.
Uncorrected or continued violations of Idaho Code§ 39-118 may result in DEQ referring the
Island Park Water Company's Goose Bay Estates public water system for further formal
enforcement, that may include a Notice of Violation and associated monetary penalties. Please
ensure future construction activities are completed in accordance with Idaho Code.
If you have any questions, contact me at {208)528-2650 or [e-mail]
Sincerely,
Carlin Feisthamel, PE
Regional Engineering Manager
Attachment (1)
c: Troy Saffle, Regional Administrator
Hannah Young, Deputy Attorney General
Tyler Fortunati, Drinking Water Bureau Chief
Cassandra Lemmons, Drinking Water Compliance and Enforcement Supervisor
Kelsey Carter, Drinking Water Analyst
Jason Fales, Drinking Water Compliance Supervisor
Claire Sharp, Deputy Attorney General
Travis Culbertson, Idaho Public Utilities Commission
Chris McEwan, Idaho Public Utilities Commission
John Kruck, Idaho Public Utilities Commission
Chris Hecht, Idaho Public Utilities Commission
Jolene Bossard, Idaho Public Utilities Commission
Roger Buchanan, Buchanan Well Drilling Inc.
Photographic Documentation
Inspection Date(s): Wednesday, May 31, 2023
Facility ID: 1D7220030
Name of Facility: Goose Bay Estates
lnspector(s): Kelsey Carter
Purpose of Inspection: Ongoing Investigation
State of Idaho
Department of Environmental Quality
Idaho Department of Environmental Quality
Photographic Documentation For: Goose Bay Estates -1D7220030
Table of Photographs:
Photograph 1: Chlorine Residual collected in Goose Bay Estates on May 31, 2023 ...................... 3
Photograph 2: Chlorine Residual collected in Goose Bay Estates on May 31, 2023 ...................... 3
Photograph 3: Chlorine Residual collected in Goose Bay Estates on May 31, 2023 ...................... 4
Photograph 4: Chlorine Residual collected in Goose Bay Estates on May 31, 2023 ...................... 4
2
Photograph 1: Chlorine Residual collected in Goose Bay Estates on May 31, 2023
Photograph 2: Chlorine Residual collected in Goose Bay Estates on May 31, 2023
Idaho Department of Environmental Quality
Photographic Documentation For: Goose Bay Estates -ID7220030
Photograph 3: Chlorine Residual collected in Goose Bay Estates on May 31, 2023
Photograph 4: Chlorine Residual collected in Goose Bay Estates on May 31, 2023
900 N. Skyline Drive, Suite B
Idaho Falls, ID 83402 • [phone]
June 1, 2023
Dorothy McCarty
Island Park Water Company
455 Constitution Way
Idaho Falls, Idaho 83402
[e-mail]
Brad Little, Governor
Jess Byrne, Director
RE: IDAHO CODE§ 39-118 VIOLATION FOR ASPEN RIDGE SUBDIVISION -PWS #ID7220007
FURTHER ACTION REQUIRED.
Dear Dorothy McCarty,
On May 31, 2023, the Idaho Department of Environmental Quality (DEQ) became aware of a
potential material modification made to the public water system in Aspen Ridge Subdivision.
Chlorine residuals have been documented in multiple locations throughout Aspen Ridge on
multiple days. Multiple onsite evaluations have been conducted by this department in Aspen
Ridge to further investigate the issue. Idaho Code § 39-118 requires DEQ review and approval
of plans and specifications for new construction or material modifications of existing public
water systems, prior to commencing construction. The plans and specifications must be
prepared by an Idaho licensed professional engineer.
During the sanitary survey conducted on October 20, 2022, a chlorinator and tank were first
documented in Aspen Ridge. Island Park Water Company claimed the chlorinator was inactive
and not connected. This was further documented in the photolog (attached) from the sanitary
survey report in photographs 4 and 6. The sanitary survey report stated twice that DEQ must be
notified prior to any treatment. To remedy this issue please address the following list of needs:
A.Island Park Water Company's Aspen Ridge public water system must submit a written
explanation as to how and why the apparent violation of Idaho Code§ 39-118 occurred,
and what measures will be taken to prevent future violations.
B.Island Park Water Company's Aspen Ridge public water system is required to hire a
professional engineer licensed in the state of Idaho to prepare record drawings of the
chlorination system. If the record drawings indicate that the construction does not meet
DEQ rules or your engineer recommends material modifications, then plans and
specifications shall be developed by a professional engineer as needed to meet DEQ
Rules. Alternatively, the system could be disconnected from the drinking water system,
without having authorization of use.
Uncorrected or continued violations of Idaho Code § 39-118 may result in DEQ referring the
Island Park Water Company's Aspen Ridge public water system for further formal enforcement,
Page 1 of2
that may include a Notice of Violation and associated monetary penalties. Please ensure future
construction activities are completed in accordance with Idaho Code.
If you have any questions, contact me at [phone] or [e-mail]
Sincerely,
Carlin Feisthamel, PE
Regional Engineering Manager
Attachment (1)
c: Troy Saffle, Regional Administrator
Hannah Young, Deputy Attorney General
Tyler Fortunati, Drinking Water Bureau Chief
Cassandra Lemmons, Drinking Water Compliance and Enforcement Supervisor
Kelsey Carter, Drinking Water Analyst
Jason Fales, Drinking Water Compliance Supervisor
Claire Sharp, Deputy Attorney General
Travis Culbertson, Idaho Public Utilities Commission
Chris McEwan, Idaho Public Utilities Commission
John Kruck, Idaho Public Utilities Commission
Chris Hecht, Idaho Public Utilities Commission
Jolene Bossard, Idaho Public Utilities Commission
Roger Buchanan, Buchanan Well Drilling Inc.
Photographic Documentation
Inspection Date(s): Wednesday, May 31, 2023
Facility ID: 1D7220007
Name of Facility: Aspen Ridge Subdivision
lnspector(s): Kelsey Carter
Purpose of Inspection: Ongoing Investigation
State of Idaho Department of Environmental Quality
Idaho Department of Environmental Quality
Photographic Documentation For: Aspen Ridge Subdivision -ID7220007
Table of Photographs:
Photograph 1: Chlorine Residual collected in Aspen Ridge on May 31, 2023 ................................ 3
Photograph 2: Chlorine Residual collected in Aspen Ridge on May 31, 2023 ..............................•. 3
Photograph 3: Chlorine Residual collected in Aspen Ridge on May 31, 2023 ................................ 4
Photograph 4: Chlorine Residual collected in Aspen Ridge on May 31, 2023 ................................ 4
Photograph 1: Chlorine Residual collected in Aspen Ridge on May 31, 2023
Photograph 2: Chlorine Residual collected in Aspen Ridge on May 31. 2023
Idaho Department of Environmental Quality
Photographic Documentation For: Aspen Ridge Subdivision -ID7220007
Photograph 3: Chlorine Residual collected in Aspen Ridge on May 31, 2023
Photograph 4: Chlorine Residual collected in Aspen Ridge on May 31, 2023
900 N. Skyline Drive, Suite B
Idaho Falls, ID 83402 • [phone]
June 1, 2023
Dorothy McCarty
Island Park Water Company
455 Constitution Way
Idaho Falls, Idaho 83402
[e-mail]
Brad Little, Governor
Jess Byrne, Director
RE: IDAHO CODE§ 39-118 APPARENT VIOLATION FOR ASPEN RIDGE SUBDIVISION -PWS #107220007
FURTHER ACTION REQUIRED.
Dear Dorothy McCarty,
On May 31, 2023, the Idaho Department of Environmental Quality (DEQ) became aware of a potential
improper installation, or material modification made to the public water system in Aspen Ridge
Subdivision. The broken main line on Balsam was first documented in the sanitary survey conducted
October 20, 2022. Multiple onsite evaluations have been conducted by the Department in Aspen Ridge
to further investigate the issue. Idaho Code§ 39·118 requires DEQ review and approval of plans and
specifications for new construction or material modifications of existing public water systems, prior to
commencing construction. The plans and specifications must be prepared by an Idaho licensed
professional engineer.
In a phone call to Drinking Water Compliance staff, Island Park Water Company claimed May 24, 2023,
that, "a leak was found on Balsam and "fixed", then pressure readings were taken at residences along
that street". Further information on the "fixed" repair were not provided. Documentation of how the
repairs were made were not provided by Island Park Water Company.
An onsite inspection on May 31, 2023, by DEQ staff showed exposed water lines (see attachment), not
previously documented. It is currently unknown if it the construction meets DEQ Rules. To remedy this
issue please address the following list of needs:
A.Island Park Water Company's Aspen Ridge public water system must submit a written
explanation as to how and why the apparent violation of Idaho Code§ 39-118 occurred, and
what measures will be taken to prevent future violations.
B.If new water mains were installed without DEQ approval, the Island Park Water Company's
Aspen Ridge public water system is required to hire a professional engineer licensed in the state
of Idaho to prepare record drawings of the as constructed water main. If the record drawings
indicate that the construction does not meet DEQ rules or your engineer recommends material
modifications, then plans and specifications shall be developed by a professional engineer as
needed to meet DEQ Rules. Alternatively, the system could be disconnected from the drinking
water system, without having authorization of use.
Page 1 of2
Uncorrected or continued violations of Idaho Code§ 39-118 may result in DEQ referring the Island Park
Water Company's Aspen Ridge public water system for further formal enforcement, that may include a
Notice of Violation and associated monetary penalties. Please ensure future construction activities are
completed in accordance with Idaho Code.
If you have any questions, contact me at [phone] or [e-mail]
Sincerely,
Carlin Feisthamel, PE
Regional Engineering Manager
Attachment (1)
c: Troy Saffle, Regional Administrator
Hannah Young, Deputy Attorney General
Tyler Fortunati, Drinking Water Bureau Chief
Cassandra Lemmons, Drinking Water Compliance and Enforcement Supervisor
Kelsey Carter, Drinking Water Analyst
Jason Fales, Drinking Water Compliance Supervisor
Claire Sharp, Deputy Attorney General
Travis Culbertson, Idaho Public Utilities Commission
Chris McEwan, Idaho Public Utilities Commission
John Kruck, Idaho Public Utilities Commission
Chris Hecht, Idaho Public Utilities Commission
Jolene Bossard, Idaho Public Utilities Commission
Roger Buchanan, Buchanan Well Drilling Inc.
Photographic Documentation
Inspection Date(s): Wednesday, May 31, 2023
Facility ID: 1D7220007
Name of Facility: Aspen Ridge Subdivision
lnspector(s): Kelsey Carter
Purpose of Inspection: Ongoing Investigation
State of Idaho
Department of Environmental Quality
Idaho Department of Environmental Quality
Photographic Documentation For: Aspen Ridge Subdivision -1D7220007
Table of Photographs:
Photograph 1: lnterstation of Balsam and Aspen Ridge where construction was occurring on
May 18, 2023 .................................................................................................................................. 3
Photograph 2: Where Balsam was dug up to locate the main line on May 18, 2023 .................... 3
Photograph 3: Exposed water line on Balsam ................................................................................ 4
Photograph 4: Exposed water line on Balsam ................................................................................ 4
Photograph 5: Exposed water line on Balsam ................................................................................ 5
Photograph 6: Exposed water line on Balsam ................................................................................ 5
Photograph 7: Exposed water line on Balsam ................................................................................ 6
Photograph 8: Exposed water line on Balsam ................................................................................ 6
Photograph 9: Exposed water line on Balsam ................................................................................ 7
2
Photograph 1: lnterstation of Balsam and Aspen Ridge where construction was occurring on May 18, 2023
Photograph 2: Where Balsam was dug up to locate the main line on May 18, 2023
Idaho Department of Environmental Quality
Photographic Documentation For: Aspen Ridge Subdivision -ID7220007
Photograph 3: Exposed water line on Balsam
Photograph 4: Exposed water line on Balsam
Idaho Department of Environmental Quality
Photographic Documentation For: Aspen Ridge Subdivision -1D7220007
-�-. ' ;'<f '/.✓ � ,,._ .. �-!1
Photograph 5: Exposed water line on Balsam
Photograph 6: Exposed water line on Balsam
5
Idaho Department of Environmental Quality
Photographic Documentation For: Aspen Ridge Subdivision • ID7220007
Photograph 7: Exposed water line on Balsam
Photograph 8: Exposed water line on Balsam
Idaho Department of Environmental Quality
Photographic Documentation For: Aspen Ridge Subdivision • 1D7220007
Photograph 9: Exposed water line on Balsam
7
DRINKING WATER WARNING
E.coli is present in Aspen Ridge Subdivision's water
BOIL YOUR WATER BEFORE USING
E.coli bacteria were found in the water supply on May 10, 2023. These bacteria can make you sick and
are especially a concern for people with weakened immune systems.
Bacterial contamination can occur when increased run-off enters the drinking water source (for
example, following heavy rains). It can also happen due to a break in the distribution system (pipes) or a
failure in the water treatment process.
What should I do? What does this mean?
DO NOT DRINK THE WATER WITHOUT BOILING IT FIRST. Bring all water to a boil, let it boil for
one minute and let it cool before using, or use bottled water. Boiled or bottled water should be
used for drinking, making ice, brushing teeth, washing dishes, and food preparation until further
notice. Boiling kills bacteria and other organisms in the water.
*E. coli ore bacteria whose presence indicates that the water may be contaminated with human
or animal waste. Human pathogens in these wastes can cause short-term effects, such as
diarrhea, cramps, nausea, headaches, or other symptoms. They may pose o greater health risk
for infants, young children, the elderly, and people with severely compromised immune
systems.*
The symptoms above are not caused only by organisms in drinking water. If you experience any
of these symptoms and they persist, you may want to seek medical advice. People at increased
risk should seek advice from their healthcare providers about drinking this water.
What is being done?
DEQ is evaluating the situation and working with the Island Park Water Company.
This notice is on-going until DEQ informs you when tests show no bacteria are present and you no
longer need to boil your water.
Contact Information:
Island Park Water Company at [phone] or [e-mail].
DEQ Idaho Falls Regional Office at [phone] or [e-mail]·.
General guidelines on ways to lessen the risk of infection by bacteria and other disease-causing
organisms are available from the EPA Safe Drinking Water Hotline at 1·800-426-4791.
*Please shore this information with all the other people who drink this water, especially
those who may not hove received this notice directly (for example, people in apartments,
nursing homes, schools, and businesses). You can do this by posting this notice in a public
place or distributing copies by hand or mail. *
This notice is being sent to you by the Idaho Department of Environmental Quality.
Date distributed: May 11, 2023. PWS# ID7220007
DRINKING WATER WARNING
Este informe contiene informaci6n muy importante sabre su agua potable. Traduzcalo o hable con alguien que lo entienda bien.
Aspen Ridge Subdivision PWS ID#: 7220007
BOIL WATER ADVISORY
-Hierva su agua antes de usaria -
Due to Loss of Pressure
Island Park Water Company is required to routinely monitor the conditions in the drinking water distribution
system. On 04/05/2023 DEQ became aware Aspen Ridge Subdivision experienced a drop in water pressure
below 20 psi/loss of pressure due to aa problem with the well pump, broken main lines, and potential other
causes. A drop or loss of water pressure creates conditions that could allow contamination to enter the
distribution system through backflow, by backpressure, or back-siphonage. As a result, there is an increased
chance that the drinking water may contain disease-causing organisms.
•DO NOT DRINK THE WATER WITHOUT BOILING IT FIRST. Bring all water to a boil. Let it boil for a
minimum of one minute and let it cool before using, or use bottled water. Boiled or bottled water should
be used for drinking, making ice, brushing teeth, washing dishes, and food preparation UNTIL FURTHER
NOTICE. Boiling kills bacteria and other organisms in the water.•You may continue to use your water to wash your hands using antibacterial soap and water for at least 20
seconds.•Inadequately treated water may contain disease-causing organisms. These organisms include bacteria,
viruses, and parasites, which can cause nausea, cramps, diarrhea, and associated headaches.•The symptoms above are caused by many types of organisms. If you experience any of these symptoms and
they persist, you may want to seek medical advice. People at increased risk should seek advice about
drinking water from their health care providers.
There have been no provided pressure readings in Aspen Ridge Subdivision verifying pressure is above 40 psi, as
required by Idaho Rules for Public Drinking Water Systems. A pressure study will be conducted by DEQ when weather
permits if homeowners would like to volunteer. There is at least one broken main line that must be repaired by IPWC
no later than June 30, 2023. Engineering plans and specifications to make material modifications are required to be
submitted to DEQ prior and must receive approval.
IPWC and DEQ will inform you when you no longer need to boil your water. Island Park Water Company has a
deadline of repairing all significant deficiencies in the water system by June 30, 2023.
For more information, please contact Island Park Water Company at {208)521-2369 or [e-mail].
You may also reach out to Kelsey Carter with DEQ at [phone] or [e-mail].
Please share this information with all the other people who drink this water, especially those who may
not have received this notice directly. You can do this by posting this notice in a public place or
distributing copies by hand or mail.
This notice is being sent to you by Idaho Department of Environmental Quality on April 07, 2023.
DRINKING WATER WARNING
E.coli is present in Aspen Ridge Subdivision's water
BOIL YOUR WATER BEFORE USING
E.coli bacteria were found in the water supply on May 10, 2023. These bacteria can make you sick and
are especially a concern for people with weakened immune systems.
Bacterial contamination can occur when increased run-off enters the drinking water source (for
example, following heavy rains). It can also happen due to a break in the distribution system (pipes) or a
failure in the water treatment process.
What should I do? What does this mean?
DO NOT DRINK THE WATER WITHOUT BOILING IT FIRST. Bring all water to a boil, let it boil for
one minute and let it cool before using, or use bottled water. Boiled or bottled water should be
used for drinking, making ice, brushing teeth, washing dishes, and food preparation until further
notice. Boiling kills bacteria and other organisms in the water.
•E. coli are bacteria whose presence indicates that the water may be contaminated with human
or animal waste. Human pathogens in these wastes can cause short-term effects, such as
diarrhea, cramps, nausea, headaches, or other symptoms. They may pose a greater health risk
for infants, young children, the elderly, and people with severely compromised immune
systems.•
The symptoms above are not caused only by organisms in drinking water. If you experience any
of these symptoms and they persist, you may want to seek medical advice. People at increased
risk should seek advice from their healthcare providers about drinking this water.
What is being done?
DEQ is evaluating the situation and working with the Island Park Water Company.
This notice is on-going until DEQ informs you when tests show no bacteria are present and you no
longer need to boil your water.
Contact Information:
Island Park Water Company at [phone] or [e-mail].
DEQ Idaho Falls Regional Office at [phone] or [e-mail].
General guidelines on ways to lessen the risk of infection by bacteria and other disease-causing
organisms are available from the EPA Safe Drinking Water Hotline at 1-800-426-4791.
*Please share this information with all the other people who drink this water, especially
those who may not have received this notice directly (for example, people in apartments,
nursing homes, schools, and businesses). You can do this by posting this notice in a public
place or distributing copies by hand or mail. *
This notice is being sent to you by the Idaho Department of Environmental Quality.
Date distributed: May 11, 2023. PWS# 1D7220007
AVISO SOBRE SU AGUA POTABLE
E.coli esta presente en el agua del Sistema Aspen Ridge Subdivision
HIERVAN EL AGUA ANTES DE USARLA
E.coli fue encontrada en su servicio de agua el dia 10 de mayo de 2023. Estas bacterias pueden
enfermarle, y son especialmente peligrosas para personas con los sistemas inmunol6gicos debiles.
Contaminacion bacteriana puede ocurrir cuando un exceso de aguas rebasa sus cauces y entran en las
fuentes de agua potable (por ejemplo, despues de una lluvia fuerte). Tambien, puede ocurrir cuando se
rompe un sistema de recolecci6n de aguas negras (por ejemplo una tuberia), o cuando hay una falla en
el tratamiento de agua.
lQue debo hacer? lQue es la significa de este?
•NO BEBA EL AGUA SIN HERVIRLA ANTES. Hierva toda el agua, dejela hervir por un minuto, y
dejela reposar antes de usarla, o utilice agua embotellada. Agua hervida o embotellada debe ser
usada para beber, hacer hielo, lavarse los dientes, lavar los plates y para preparar la comida
hasta pr6ximo aviso. El proceso de hervir mata a bacteria y otros organismos en el agua.
*E. cofi son bacterias cuya presencia indican que et agua esta contaminada con desechos
humanos o de animales. Los agentes pat6genos humanos en estos desechos pueden causor
consecuencias a corto p/azo, como diarrea, c6licos, nausea, dofores de cabezo u otros sintomas.
Pueden representar un peligro mas grave para la salud de bebes, nifios y ninos de corta edad, las
ancianos y personas con sistemas inmunol6gicos en alto riesgo. *
•Los sintomas descritos arriba no ocurren solamente debido a las microbios; pueden ser
resultados de otros factores. Sin embargo, si usted siente estos sintomas y los persisten, usted
puede optar por hacer una consulta con su medico. Personas en situaciones de alto riesgo
deben consultar con sus proveedores de servicios medicos.
lQue se esta haciendo al respecto?
Le informaremos cuando las pruebas demuestren que no hay bacterias y cuando usted ya no necesita
hervir su agua.
Datos de contacto:
Island Park Water Company at [phone] or [e-mail].
DEQ Idaho Falls Regional Office at [phone] or [e-mail].
Reglas generales sobre las maneras de reducir el riesgo de infeccion per bacterias y otros organismos
causantes de enfermedades est.in disponibles de la linea directa de Agua Potable Segura de EPA (l-800-
426-4791).
*Por favor, comparta esta informaci6n con otros que tom an de esta fuente de agua,
especiolmente con aquellos que no hayan recibido el oviso directomente, por ejemplo:
personas en apartamentos, hospito/es, hogares de in/antes, escuelas o comunidades de
negocios. Usted puede comportirlo en un lugor publico o distribuyendo unas copias a
mono o por correo. *
Este aviso ha sido enviado a usted par Idaho Department of Environmental Quality. Fecha de
distribuci6n: 11 de mayo de 2023. PWS# 1D7220007
DRINKING WATER WARNING
E.coli is present in Goose Bay Estate's water
BOIL YOUR WATER BEFORE USING
E.coli bacteria were found in the water supply on May 10, 2023. These bacteria can make you sick and
are especially a concern for people with weakened immune systems.
Bacterial contamination can occur when increased run-off enters the drinking water source (for
example, following heavy rains). lt can also happen due to a break in the distribution system (pipes) or a
failure in the water treatment process.
What should I do? What does this mean?
•DO NOT DRINK THE WATER WITHOUT BOILING IT FIRST. Bring all water to a boil, let it boil for
one minute and let it cool before using, or use bottled water. Boiled or bottled water should be
used for drinking, making ice, brushing teeth, washing dishes, and food preparation until further
notice. Boiling kills bacteria and other organisms in the water.
•*E. coli are bacteria whose presence indicates that the water may be contaminated with human
or animal waste. Human pathogens in these wastes con cause short-term effects, such as
diarrhea, cramps, nausea, headaches, or other symptoms. They may pose a greater health risk
for infants, young children, the elderly, and people with severely compromised immune
systems.*
The symptoms above are not caused only by organisms in drinking water. If you experience any
of these symptoms and they persist, you may want to seek medical advice. People at increased
risk should seek advice from their healthcare providers about drinking this water.
What is being done?
DEQ is evaluating the situation and working with the Island Park Water Company.
This notice is on-going until DEQ informs you when tests show no bacteria are present and you no
longer need to boil your water.
Contact Information:
Island Park Water Company at [phone] or [e-mail].
DEQ Idaho Falls Regional Office at [phone] or [e-mail] .
General guidelines on ways to lessen the risk of infection by bacteria and other disease-causing
organisms are available from the EPA Safe Drinking Water Hotline at 1-800-426-4791.
*Please share this information with all the other people who drink this water, especially
those who may not have received this notice directly (for example, people in apartments,
nursing homes, schools, and businesses}. You con do this by posting this notice in a public
place or distributing copies by hand or mail.*
This notice is being sent to you by the Idaho Department of Environmental Quality.
Date distributed: May 11, 2023. PWS# 107220030
AVISO SOBRE SU AGUA POTABLE
E.coli esta presente en el agua del Sistema Goose Bay Estates
HIERVAN EL AGUA ANTES DE USARLA
E.coli fue encontrada en su servicio de agua el dia 10 de mayo de 2023. Estas bacterias pueden
enfermarle, y son especialmente peligrosas para personas con los sistemas inmuno16gicos debiles.
Contaminaci6n bacteriana puede ocurrir cuando un exceso de aguas rebasa sus cauces y entran en las
fuentes de agua potable (per ejemplo, despues de una lluvia fuerte). Tambien, puede ocurrir cuando se
rompe un sistema de recolecci6n de aguas negras (por ejemplo una tuberia), o cuando hay una fa Ila en
el tratamiento de agua.
lQue debo hacer? lQue es la significa de este?
NO BEBA El AGUA SIN HERVIRLA ANTES. Hierva toda el agua, dejela hervir per un minute, y
dejeta reposar antes de usarla, o utilice agua embotellada. Agua hervida o embotellada debe ser
usada para beber, hacer hielo, lavarse los dientes, tavar los ptatos y para preparar la comida
hasta pr6ximo aviso. El proceso de hervir mata a bacteria y otros organismos en el agua.
*E. coli son bacterias cuya presencia indican que el agua esta contaminada con desechos
humanos o de animates. Los agentes patogenos humanos en estos desechas pueden causar
consecuencias a corto plaza, coma diarrea, colicos, nausea, do/ores de cabeza u atros sintomas.
Pueden representar un peligro mas grave para la salud de bebes, ninos y ninas de corta edad, las
ancianos y personas con sistemas inmunologicos en alto riesgo. *
Los sintomas descritos arriba no ocurren solamente debido a los microbios; pueden ser
resultados de otros factores. Sin embargo, si usted siente estos sintomas y los persisten, usted
puede optar por hacer una consulta con su medico. Personas en situaciones de alto riesgo
deben consultar con sus proveedores de servicios medicos.
lQue se esta haciendo al respecto?
le informaremos cuando las pruebas demuestren que no hay bacterias y cuando usted ya no necesita
hervir su agua.
Datos de contacto:
Island Park Water Company at [phone] or [e-mail].
DEQ Idaho Falls Regional Office at [phone] or [e-mail].
Reglas generales sabre las maneras de reducir el riesgo de infecci6n por bacterias y otros organismos
causantes de enfermedades estan disponibles de la Hnea directa de Agua Potable Segura de EPA (1-800-
426-4791).
*Por favor, comporta esta informaci6n con otros que toman de esta fuente de agua,
especia/mente can aquellos que no hayan recibido el aviso directamente, por ejemplo:
personas en apartamentos, hospitales, hogares de in/antes, escuelas o comunidades de
negocios. Usted puede compartirlo en un lugar publico o distribuyendo unas copias a
mono o par correo. *
Este aviso ha sido enviado a usted por Idaho Department of Environmental Quality. Fecha de
distribuci6n: 11 de mayo de 2023. PW$# 1D7220030
DRINKING WATER WARNING
E.coli is present in Valley View Subdivision's water
BOIL YOUR WATER BEFORE USING
E.coli bacteria were found in the water supply on May 10, 2023. These bacteria can make you sick and
are especially a concern for people with weakened immune systems.
Bacterial contamination can occur when increased run-off enters the drinking water source (for
example, following heavy rains). It can also happen due to a break in the distribution system (pipes) or a
failure in the water treatment process.
What should I do? What does this mean?
•DO NOT DRINK THE WATER WITHOUT BOILING IT FIRST. Bring all water to a boil, let it boil for
one minute and let it cool before using, or use bottled water. Boiled or bottled water should be
used for drinking, making ice, brushing teeth, washing dishes, and food preparation until further
notice. Boiling kills bacteria and other organisms in the water.
•E. coli ore bacteria whose presence indicates that the water may be contaminated with human
or animal waste. Human pathogens in these wastes can cause short-term effects, such as
diarrhea, cramps, nausea, headaches, or other symptoms. They may pose a greater health risk
for infants, young children, the elderly, and people with severely compromised immune
systems.•
The symptoms above are not caused only by organisms in drinking water. If you experience any
of these symptoms and they persist, you may want to seek medical advice. People at increased
risk should seek advice from their healthcare providers about drinking this water.
What is being done?
DEQ is evaluating the situation and working with the Island Park Water Company.
This notice is on-going until DEQ informs you when tests show no bacteria are present and you no
longer need to boil your water.
Contact Information:
Island Park Water Company at [phone] or [e-mail].
DEQ Idaho Falls Regional Office at [phone] or [e-mail].
General guidelines on ways to lessen the risk of infection by bacteria and other disease-causing
organisms are available from the EPA Safe Drinking Water Hotline at 1-800-426-4791.
•Please share this information with all the other people who drink this water, especially
those who may not have received this notice directly (for example, people in apartments,
nursing homes, schools, and businesses). You can do this by posting this notice in a public
place or distributing copies by hand or mail. •
This notice is being sent to you by the Idaho Department of Environmental Quality.
Date distributed: May 11, 2023. PWS# ID7220156
AVISO SOBRE SU AGUA POTABLE
E.coli esta presente en el agua del Sistema Valley View Subdivision
HIERVAN EL AGUA ANTES DE USARLA
E.coli fue encantrada en su servicio de agua el dia 10 de mayo de 2023. Estas bacterias pueden
enfermarle, y son especialmente peligrosas para persanas con las sistemas inmunologicos debiles.
Contaminaci6n bacteriana puede ocurrir cuando un exceso de aguas rebasa sus cauces y entran en las
fuentes de agua potable (por ejemplo, despues de una lluvia fuerte). Tambien, puede ocurrir cuando se
rompe un sistema de recoleccion de aguas negras (por ejempla una tuberia), o cuando hay una fa Ila en
el tratamiento de agua.
lQue debo hacer? lQue es la significa de este?
NO BEBA EL AGUA SIN HERVIRLAANTES. Hierva toda el agua, dejela hervir por un minuto, y
dejela reposar antes de usarla, o utilice agua embotellada. Agua hervida o embotellada debe ser
usada para beber, hacer hielo, lavarse las dientes, lavar los platos y para preparar la comida
hasta pr6ximo aviso. El proceso de hervir mata a bacteria y otras organismos en et agua.
*E. coli son bacterias cuyo presencia indican que el agua estci contominada con desechos
humanos o de animales. Los ogentes pat6genos humanos en estos desechos pueden causar
consecuencios a corto plazo, como diarrea, c6/icos, nausea, do/ores de cabeza u otros sintomos.
Pueden representar un peligro mas grove para lo salud de bebes, ninos y nii'ias de corto edad, /os
ancianos y personos con sistemas inmuno/6gicos en alto riesgo. •
• Los sintomas descritos arriba no ocurren solamente debido a los microbios; pueden ser
resultados de otros factores. Sin embargo, si usted siente estos sintomas y los persisten, usted
puede optar por hacer una consulta con su medico. Personas en situaciones de alto riesgo
deben consultar con sus proveedores de servicios medicos.
lQue se esta hacienda al respecto?
Le informaremos cuando las pruebas demuestren que no hay bacterias y cuando usted ya no necesita
hervir su agua.
Datos de contacto:
Island Park Water Company at [phone] or [e-mail].
DEQ Idaho Falls Regional Office at (208} 528-2650 or [e-mail].
Reglas generales sabre las maneras de reducir el riesgo de infecci6n por bacterias y otros organismos
causantes de enfermedades est.in disponibles de la linea directa de Agua Potable Segura de EPA (1-800-
426-4791).
*Por favor, comparta esta informoci6n con otros que tomon de esta fuente de agua,
especio/mente con aquellos que no hoyan recibido el oviso directomente, par ejemplo:
personas en aportomentos, hospitales, hogares de inf antes, escuelas o comunidades de
negocios. Usted puede comportirlo en un lugar publico a distribuyendo unos copios a
mono a par correo. *
Este aviso ha sido enviado a usted par Idaho Department of Environmental Quality. Fecha de
distribuci6n: 11 de mayo de 2023. PWS# ID7220156
AVISO SOBRE SU AGUA POTABLE
E.coli esta presente en el agua del Sistema Aspen Ridge Subdivision
HIERVAN EL AGUA ANTES DE USARLA
E.colifue encontrada en su servicio de agua el dia 10 de mayo de 2023. Estas bacterias pueden
enfermarle, y son especialmente peligrosas para personas con los sistemas inmunol6gicos debiles.
Contaminaci6n bacteriana puede ocurrir cuando un exceso de aguas rebasa sus cauces y entran en las
fuentes de agua potable (por ejemplo, despues de una lluvia fuerte). Tambien, puede ocurrir cuando se
rompe un sistema de recolecci6n de aguas negras (por ejemplo una tuberia), o cuando hay una fa Ila en
el tratamiento de agua.
lQue debo hacer? lQue es la significa de este?
NO BEBA EL AGUA SIN HERVIRLA ANTES. Hierva toda el agua, dejela hervir por un minute, y
dejela reposar antes de usarla, o utilice agua embotellada. Agua hervida o embotellada debe ser
usada para beber, hacer hielo, lavarse los dientes, lavar los plates y para preparar la comida
hasta pr6ximo aviso. El proceso de hervir mata a bacteria y otros organismos en el agua.
"'E. coli son bacterias cuya presencia indican que el agua esta contaminado con desechos
humonos o de onimales. Los agentes pat6genos humanos en estos desechos pueden cousor
consecuencias a corto plaza, como diarrea, colicos, nausea, do/ores de cobeza u otros sintomos.
Pueden representar un peligro mas grave para la sa/ud de bebes, ninos y nifias de corta edad, los
oncianos y personas con sistemas inmuno/6gicos en alto riesgo. •
• Los sintomas descritos arriba no ocurren solamente debido a los microbios; pueden ser
resultados de otros factores. Sin embargo, si usted siente estos sintomas y los persisten, usted
puede optar per hacer una consulta con su medico. Personas en situaciones de alto riesgo
deben consultar con sus proveedores de servicios medicos.
lQue se esta haciendo al respecto?
le informaremos cuando las pruebas demuestren que no hay bacterias y cuando usted ya no necesita
hervir su agua.
Datos de contacto:
Island Park Water Company at [phone] or [e-mail].
DEQ Idaho Falls Regional Office at [phone] or [e-mail].
Reglas generales sabre las maneras de reducir el riesgo de infecci6n por bacterias y otros organismos
causantes de enfermedades est.in disponibles de la linea directa de Agua Potable Segura de EPA (1-800-
426-4791).
*Por favor, comparto esta informacion con otras que toman de esto fuente de agua,
especialmente con aquel/as que no hayan recibido el oviso directamente, par ejemplo:
personos en opartamentos, hospitales, hogares de in/antes, escuelas o comunidades de
negocias. Usted puede compartirlo en un lugor publico a distribuyendo unos copias a
mono o par correo. •
Este aviso ha sido enviado a usted por Idaho Department of Environmental Quality. Fecha de
distribuci6n: 11 de mayo de 2023. PWS# 107220007
AFFIDAVIT OF JON KRUCK
ISL-W-23-02
EXHIBIT 14
900 N. Skyline Drive, Suite B
Idaho Falls, ID 83402 • [phone]
June 1, 2023
Dorothy McCarty
Island Park Water Company
455 Constitution Way
Idaho Falls, Idaho 83402
[e-mail]
Brad Little, Governor
Jess Byrne, Director
RE: Correction Due For Significant Deficiencies For Island Park Water Company
Dear Dorothy McCarty,
This letter is a final reminder for all seven of Island Park Water Company's public water
systems. On October 19, 2022 and October 20, 2022, the Department of Environmental Quality
(DEQ) conducted sanitary surveys on Goose Bay Estates (PWS# 7220030), Valley View
Subdivision (PWS# 7220156), Aspen Ridge Subdivision (PWS# 7220007), Shotgun Cherokee
Subdivision 5 (PWS# 7220063) Shotgun Kickapoo Subdivision 6 (PWS# 7220064), Shotgun North
(PWS# 7220065), and Shotgun South Stevens Lane (PWS #7220066). A total of ninety-three (93)
significant deficiencies were documented.
A significant deficiency is any defect in a system's design, operation, maintenance, or
administration, as well as any failure or malfunction of any system component, that the
Department determines to cause, or have potential to cause, risk to health or safety, or that
could affect the reliable delivery of safe drinking water.
The sanitary survey report was issued by DEQ on November 26, 2022, giving Island Park Water
Company thirty (30) days to consult and submit a Corrective Action Plan (attached). DEQ
granted an extension of the one hundred and twenty (120) day requirement for corrective
actions to be completed due to snowfall in Island Park, Idaho. DEQ allowed all corrective
actions to be completed by June 30, 2023. June 30, 2023 would be a total of two hundred
twenty six (226) days for Island Park Water Company to make the necessary correction to these
public water systems.
As of today, June 1, 2023, Island Park Water Company has not submitted engineering plans and
specification to make the required material modification to the seven public water systems.
Modifying your public water system or installing new components require the assistance of an
Idaho licensed Professional Engineer and review by this department's engineering group. The
engineering review process allows for a thirty (30} day review period by this department.
Further, all seven public water systems remain disapproved by DEQ for operating procedures
constituting a health hazard. A health hazard is defined as any condition which creates, or may
create, a danger to the consumer's health. Health hazards may consist of, but are not limited
to, design, construction, operational, structural, collection, storage, distribution, monitoring,
treatment or water quality elements of a public water system. Island Park Water Company has
not taken any steps to have any of these seven public water systems reapproved.
Disapproval by DEQ has resulted in the suspension of technical services by this department
including, issuing monitoring waivers, review and processing of engineering reports, and review
of plans and specifications for design and construction set forth in IDAPA 58.01.08 Section 501
through 552. Disapproval does not mean that the system must cease operating. This
disapproval in no way relieves the obligation to comply with all other applicable state and
federal drinking water standards, rules, regulations, or orders.
If you have questions you may contact me at (208528-2650 or at [e-mail]
Sincerely,
Kelsey Carter
Drinking Water Analyst
Idaho Falls Regional Office
Attachment (1)
c: Troy Saffle, Regional Administrator
Hannah Young, Deputy Attorney General
Tyler Fortunati, Drinking Water Bureau Chief
Cassandra Lemmons, Drinking Water Compliance and Enforcement Supervisor
Kelsey Carter, Drinking Water Analyst
Jason Fales, Drinking Water Compliance Supervisor
Claire Sharp, Deputy Attorney General
Travis Culbertson, Idaho Public Utilities Commission
Chris McEwan, Idaho Public Utilities Commission
John Kruck, Idaho Public Utilities Commission
Chris Hecht, Idaho Public Utilities Commission
Jolene Bossard, Idaho Public Utilities Commission
Roger Buchanan, Buchanan Well Drilling Inc.
900 N. Skyline Drive, Suite B
Idaho Falls, ID 83402 • [phone]
May 15, 2023
Dorothy McCarty
Island Park Water Company
455 Constitution Way
Idaho Falls, Idaho 83402
[e-mail]
Brad little, Governor
Jess Byrne, Director
RE: INCREASED BACTERIA MONITORING FOR ASPEN RIDGE SUBDIVISION WELL PWS#
ID7220007
Dear Dorothy McCarty,
The Department of Environment Quality (DEQ) has notified Island Park Water Company of E.
coli bacteria in samples collected in Aspen Ridge Subdivision. DEQ has documented concerns
with E. coli in the area surrounding this subdivision. Wells in the impacted area may be drawing
water from the same aquifer, meaning Aspen Ridge Subdivision is at an increased risk of
bacterial contamination.
Although the source of contamination has not been identified by Island Park Water Company in
Aspen Ridge Subdivision, DEQ will require additional efforts to evaluate the extent of
contamination. Aspen Ridge Subdivision will remain on monthly bacteria sampling from the
distribution, as well as undergoing Source Water Assessment Monitoring (SWAM).
Beginning in June 2023 Island Park Water Company will be responsible for collecting a monthly
raw source sample, prior to any treatment, from each well in the public water system. In
addition to the routine total coliform sample from the distribution each month.
If a distribution system sample is positive for total coliform, Island Park Water Company will be
required to collect three repeat samples in the distribution system and one raw source water
sample. If a raw source water sample tests positive for E. coli, additional corrective actions and
sampling will be required to protect public health.
You can view a current copy of your monitoring schedule on the DEQ Public Water systems
Switchboard or at: http://www2.deg.idaho.gov/water/monitoringschedulereport
I may be contacted Monday-Friday 7:30 am -4:30 pm by phone at [phone], or by email
at [e-mail] if you have any questions or need clarification.
Sincerely,
Kelsey Carter
Drinking Water Analyst
Idaho Falls Regional Office
C: Tyler Fortunati, Drinking Water Bureau Chief, DEQ
Cassandra Lemmons, Drinking Water Compliance and Enforcement Supervisor, DEQ
Jami Delmore, Drinking Water Analyst, DEQ
Matthew McGlynn, Drinking Water Analyst, DEQ
Troy Saffle, Regional Administrator, DEQ-IFRO
Carlin Feisthamel, Regional Engineering Manager, DEQ-IFRO
Jason Fales, Drinking Water Compliance Supervisor, DEQ-IFRO
Claire Sharp, Deputy Attorney General Idaho Public Utilities Commission
Travis Culbertson, Idaho Public Utilities Commission
Jon Kruck, Idaho Public Utilities Commission
Chris Hecht, Idaho Public Utilities Commission
Chris McEwan, Idaho Public Utilities Commission
Curtis Thaden, Idaho Public Utilities Commission
Jolene Bossard, Idaho Public Utilities Commission
Roger Buchanan, Buchanan Well Drilling Inc.
900 N. Skyline Drive, Suite B Idaho Falls, ID 83402 • [phone]
May 15, 2023
Dorothy McCarty
Island Park Water Company
455 Constitution Way
Idaho Falls, Idaho 83402
[e-mail]
Brad Little, Governor Jess Byrne, Director
RE: INCREASED BACTERIA MONITORING FOR GOOSE BAY ESTATES WELL PWS# 1D7220030
Dear Dorothy McCarty,
The Department of Environment Quality (DEQ) has notified Island Park Water Company of E.
coli bacteria in samples collected in Goose Bay Estates. DEQ has documented concerns with E.
coli in the area surrounding this subdivision. Wells in the impacted area may be drawing water
from the same aquifer, meaning Goose Bay Estates is at an increased risk of bacterial
contamination.
Although the source of contamination has not been identified by Island Park Water Company in
Goose Bay Estates, DEQ will require additional efforts to evaluate the extent of contamination.
Goose Bay Estates will no longer be on quarterly monitoring for bacteria. Beginning June 2023
Goose Bay Estates will be on monthly bacteria sampling from the distribution, as well as
undergoing Source Water Assessment Monitoring (SWAM).
Beginning in June 2023 Island Park Water Company will be responsible for collecting a monthly
raw source sample, prior to any treatment, from each well in the public water system. In
addition to the routine total coliform sample from the distribution each month.
If a distribution system sample is positive for total coliform, Island Park Water Company will be
required to collect three repeat samples in the distribution system and one raw source water
sample. If a raw source water sample tests positive for E. coli, additional corrective actions and
sampling will be required to protect public health.
You can view a current copy of your monitoring schedule on the DEQ Public Water systems
Switchboard or at: http:llwww2.deg.idaho.gov/water/monitoringschedulereport
I may be contacted Monday-Friday 7:30 am -4:30 pm by phone at [phone], or by email
at [e-mail] if you have any questions or need clarification.
Sincerely,
Kelsey Carter
Drinking Water Analyst
Idaho Falls Regional Office
C: Tyler Fortunati, Drinking Water Bureau Chief, DEQ
Cassandra Lemmons, Drinking Water Compliance and Enforcement Supervisor, DEQ
Jami Delmore, Drinking Water Analyst, DEQ
Matthew McGlynn, Drinking Water Analyst, DEQ
Troy Saffle, Regional Administrator, DEQ-IFRO
Carlin Feisthamel, Regional Engineering Manager, DEQ-IFRO
Jason Fales, Drinking Water Compliance Supervisor, DEQ-IFRO
Claire Sharp, Deputy Attorney General Idaho Public Utilities Commission
Travis Culbertson, Idaho Public Utilities Commission
Jon Kruck, Idaho Public Utilities Commission
Chris Hecht, Idaho Public Utilities Commission
Chris McEwan, Idaho Public Utilities Commission
Curtis Thaden, Idaho Public Utilities Commission
Jolene Bossard, Idaho Public Utilities Commission
Roger Buchanan, Buchanan Well Drilling Inc.
900 N. Skyline Drive, Suite B
Idaho Falls, ID 83402 • [phone]
May 15, 2023
Dorothy McCarty
Island Park Water Company
455 Constitution Way
Idaho Falls, Idaho 83402
[e-mail]
Brad Little, Governor
Jess Byrne, Di rector
RE: INCREASED BACTERIA MONITORING FOR SHOTGUN CHEROKEE SUBDIVISION 5 WELL
PWS#ID7220063
Dear Dorothy McCarty,
The Department of Environment Quality (DEQ) has notified Island Park Water Company of total
coliform bacteria in samples collected in Shotgun Cherokee Subdivision 5. DEQ has documented
concerns with E. coli in the area surrounding this subdivision. Wells in the impacted area may
be drawing water from the same aquifer, meaning Shotgun Cherokee Subdivision 5 is at an
increased risk of bacterial contamination.
Although the source of contamination has not been identified by Island Park Water Company in
Shotgun Cherokee Subdivision 5, DEQ will require additional efforts to evaluate the extent of
contamination.
Shotgun Cherokee Subdivision S will no longer be on quarterly monitoring for bacteria.
Beginning June 2023 Shotgun Cherokee Subdivision 5 will be on monthly bacteria sampling
from the distribution, as well as undergoing Source Water Assessment Monitoring (SWAM).
Beginning in June 2023 Island Park Water Company will be responsible for collecting a monthly
raw source sample, prior to any treatment, from each well in the public water system. In
addition to the routine total coliform sample from the distribution each month.
If a distribution system sample is positive for total coliform, Island Park Water Company will be
required to collect three repeat samples in the distribution system and one raw source water
sample. If a raw source water sample tests positive for E.coli, additional corrective actions and
sampling will be required to protect public health.
You can view a current copy of your monitoring schedule on the DEQ Public Water systems
Switchboard or at: http://www2.deq.idaho.gov/water/monitoringschedulereport
I may be contacted Monday-Friday 7:30 am -4:30 pm by phone at [phone], or by email
at [e-mail] if you have any questions or need clarification.
Sincerely,
Kelsey Carter
Drinking Water Analyst
Idaho Falls Regional Office
C: Tyler Fortunati, Drinking Water Bureau Chief, DEQ
Cassandra Lemmons, Drinking Water Compliance and Enforcement Supervisor, DEQ
Jami Delmore, Drinking Water Analyst, DEQ
Matthew McGlynn, Drinking Water Analyst, DEQ
Troy Saffle, Regional Administrator, DEQ-IFRO
Carlin Feisthamel, Regional Engineering Manager, DEQ-IFRO
Jason Fales, Drinking Water Compliance Supervisor, DEQ-IFRO
Claire Sharp, Deputy Attorney General Idaho Public Utilities Commission
Travis Culbertson, Idaho Public Utilities Commission
Jon Kruck, Idaho Public Utilities Commission
Chris Hecht, Idaho Public Utilities Commission
Chris McEwan, Idaho Public Utilities Commission
Curtis Thaden, Idaho Public Utilities Commission
Jolene Bossard, Idaho Public Utilities Commission
Roger Buchanan, Buchanan Well Drilling Inc.
900 N. Skyline Drive, Suite B
Idaho Falls, ID 83402 • [phone]
May 15, 2023
Dorothy McCarty
Island Park Water Company
455 Constitution Way
Idaho Falls, Idaho 83402
[e-mail]
Brad Little, Governor
Jess Byrne, Director
RE: INCREASED BACTERIA MONITORING FOR SHOTGUN NORTH WELL PWS# 1D7220065
Dear Dorothy McCarty,
The Department of Environment Quality (DEQ) has notified Island Park Water Company of total
colifrom bacteria in samples collected in Shotgun North. DEQ has documented concerns with E.
coli in the area surrounding this subdivision. Wells in the impacted area may be drawing water
from the same aquifer, meaning Shotgun North is at an increased risk of bacterial
contamination.
Although the source of contamination has not been identified by Island Park Water Company in
Shotgun North, DEQ will require additional efforts to evaluate the extent of contamination.
Shotgun North will no longer be on quarterly monitoring for bacteria. Beginning June 2023
Shotgun North will be on monthly bacteria sampling from the distribution, as well as
undergoing Source Water Assessment Monitoring (SWAM).
Beginning in June 2023 Island Park Water Company will be responsible for collecting a monthly
raw source sample, prior to any treatment, from each well in the public water system. In
addition to the routine total coliform sample from the distribution each month.
If a distribution system sample is positive for total coliform, Island Park Water Company will be
required to collect three repeat samples in the distribution system and one raw source water
sample. If a raw source water sample tests positive for E. coli, additional corrective actions and
sampling will be required to protect public health.
You can view a current copy of your monitoring schedule on the DEQ Public Water systems
Switchboard or at: http://www2.deg.idaho.gov/water/monitoringschedulereport
I may be contacted Monday-Friday 7:30 am -4:30 pm by phone at [phone], or by email
at [e-mail] if you have any questions or need clarification.
Sincerely,
Kelsey Carter
Drinking Water Analyst
Idaho Falls Regional Office
C: Tyler Fortunati, Drinking Water Bureau Chief, DEQ
Cassandra Lemmons, Drinking Water Compliance and Enforcement Supervisor, DEQ
Jami Delmore, Drinking Water Analyst, DEQ
Matthew McGlynn, Drinking Water Analyst, DEQ
Troy Saffle, Regional Administrator, DEQ-JFRO
Carlin Feisthamel, Regional Engineering Manager, DEQ-IFRO
Jason Fales, Drinking Water Compliance Supervisor, DEQ-IFRO
Claire Sharp, Deputy Attorney General Idaho Public Utilities Commission
Travis Culbertson, Idaho Public Utilities Commission
Jon Kruck, Idaho Public Utilities Commission
Chris Hecht, Idaho Public Utilities Commission
Chris McEwan, Idaho Public Utilities Commission
Curtis Thaden, Idaho Public Utilities Commission
Jolene Bossard, Idaho Public Utilities Commission
Roger Buchanan, Buchanan Well Drilling Inc.
900 N. Skyline Drive, Suite B Idaho Falls, ID 83402 • [phone]
May 15, 2023
Dorothy McCarty
Island Park Water Company
455 Constitution Way
Idaho Falls, Idaho 83402
[e-mail]
Brad Little, Governor
Jess Byrne, Director
RE: INCREASED BACTERIA MONITORING FOR VALLEY VIEW SUBDIVISION WELL PWS#
ID7220156
Dear Dorothy McCarty,
The Department of Environment Quality (DEQ) has notified Island Park Water Company of E.
coli bacteria in samples collected in Valley View Subdivision. DEQ has documented concerns
with E. coli in the area surrounding this subdivision. Wells in the impacted area may be drawing
water from the same aquifer, meaning Valley View Subdivision is at an increased risk of
bacterial contamination.
Although the source of contamination has not been identified by Island Park Water Company in
Valley View Subdivision, DEQ will require additional efforts to evaluate the extent of
contamination. Valley View Subdivision will remain on monthly bacteria sampling from each
distribution, as well as undergoing Source Water Assessment Monitoring (SWAM).
Beginning in June 2023 Island Park Water Company wm be responsible for collecting a monthly
raw source sample, prior to any treatment, from each well in the public water system. In
addition to the routine total coliform sample from the distribution each month.
If a distribution system sample is positive for total coliform, Island Park Water Company will be
required to collect three repeat samples in the distribution system and one raw source water
sample. If a raw source water sample tests positive for E. coli, additional corrective actions and
sampling will be required to protect public health.
You can view a current copy of your monitoring schedule on the DEQ Public Water systems
Switchboard or at: http://www2.deg.idaho.gov/water/monitoringschedulereport
I may be contacted Monday-Friday 7:30 am -4:30 pm by phone at [phone], or by email
at [e-mail] if you have any questions or need clarification.
Sincerely,
Kelsey Carter
Drinking Water Analyst
Idaho Falls Regional Office
C: Tyler Fortunati, Drinking Water Bureau Chief, DEQ
Cassandra Lemmons, Drinking Water Compliance and Enforcement Supervisor, DEQ
Jami Delmore, Drinking Water Analyst, DEQ
Matthew McGlynn, Drinking Water Analyst, DEQ
Troy Saffle, Regional Administrator, DEQ-IFRO
Carlin Feisthamel, Regional Engineering Manager, DEQ-IFRO
Jason Fales, Drinking Water Compliance Supervisor, DEQ-IFRO
Claire Sharp, Deputy Attorney General Idaho Public Utilities Commission
Travis Culbertson, Idaho Public Utilities Commission
Jon Kruck, Idaho Public Utilities Commission
Chris Hecht, Idaho Public Utilities Commission
Chris McEwan, Idaho Public Utilities Commission
Curtis Thaden, Idaho Public Utilities Commission
Jolene Bossard, Idaho Public Utilities Commission
Roger Buchanan, Buchanan Well Drilling Inc.
900 N. Skyline Drive, Suite B
Idaho Falls, ID 83402 • [phone]
April 12, 2023
Dorothy McCarty
Island Park Water Company
455 Constitution Way
Jdaho Falls, Idaho 83402
[e-mail]
Brad little, Governor
Jess Byrne, Director
RE: FAILURE TO PROVIDE QUARTERLY TIER 1 PUBLIC NOTIFICATION TO VALLEY VIEW
SUBDIVISION -PWS# ID7220156
Dear Ms. McCarty,
Records maintained by the Department of Environmental Quality (DEQ) indicate that the Island
Park Water Company failed to provide the quarterly Tier 1 public notification to your customers
of Valley View Subdivision for violation(s) of the Idaho Rules for Public Drinking Water Systems,
IDAPA 58.01.08.150. Specifically, approved quarterly public notification was not provided
within the three (3) days following the beginning of the quarter.
The second quarter of 2023 began April 1, 2023
Violation: Boil Water Advisory due to loss of pressure event December 28, 2022 that has
not been corrected.
A copy of the notice was required to be submitted to this office within ten (10) days of
publication accompanied by a signed public notification certification form.
For the above-referenced violation, the water system was required to provide quarterly Tier 1
public notification to the water users. Appropriate public notification templates are available
from the Department's public switchboard under "Forms/Information" at:
www .deg .ida ho.gov /pws-switch boa rd.
The template previously provided by DEQ to Island Park Water Company may be reissued. A
cover letter or attached documents are not permitted to be sent with this notification. DEQ
previously issued Tier 1 Public Notification for Valley View Subdivision on February 24, 2023,
after Island Park Water Company failed to issue the correct notification to customers.
Additional violations of the Idaho Rules for Public Drinking Water system may results in further
enforcement actions by this department.
I may be contacted Monday-Friday 7:30 am -4:30 pm by phone at [phone], or by email
at [e-mail] if you have any questions or need clarification.
Sincerely,
Kelsey Carter
Drinking Water Analyst
Idaho Falls Regional Office
C: Cassandra Lemmons, Drinking Water Compliance and Enforcement Supervisor, DEQ
Jami Delmore, Drinking Water Analyst, DEQ
Matthew McGlynn, Drinking Water Analyst, DEQ
Troy Saffle, Regional Administrator, DEQ-IFRO
Carlin Feisthamel, Regional Engineering Manager, DEQ-IFRO
Jason Fales, Drinking Water Compliance Supervisor, DEQ-IFRO
Claire Sharp, Deputy Attorney General, [e-mail]
Travis Culbertson, Idaho Public Utilities Commission, [e-mail]
Jon Kruck, Idaho Public Utilities Commission, [e-mail]
Chris Hecht, Idaho Public Utilities Commission, [e-mail]
Chris McEwan, Idaho Public Utilities Commission, [e-mail]
Curtis Thaden, Idaho Public Utilities Commission, [e-mail]
Jolene Bossard, Idaho Public Utilities Commission, [e-mail]
Roger Buchanan, Buchanan Well Drilling Inc., [e-mail]
Kansas Buchanan, Buchanan Well Drilling Inc., [e-mail]
Revised Total Coliform Rule (RTCR) Failure to Perform Corrective Actions
Associated with Sanitary Survey Significant Deficiency
IMPORTANT INFORMATION ABOUT YOUR DRINKING WATER
Aspen Ridge Subdivision Failed to Perform Activities Required to Address Two
Significant Deficiencies of the Water System
A sanitary survey of Aspen Ridge Subdivision was performed by the Department of Environmental Quality (DEQ) on
October 20, 2022. Two significant deficiencies were identified with a scheduled due date of December 31, 2022.
Aspen Ridge Subdivision failed to complete these requirements in the allotted time frame. The identified significant
deficiencies were (1) The Sample Siting Plan meeting the minimum requirements per IDAPA 58.01.08 and (2) Are
samples being taken in accordance with the Sample Siting Plan? No.
As our customers, you have a right to know what happened and what we are doing to correct this situation.
What should I do?
You do not need to boil your water or take other corrective actions. However, if you have specific health
concerns, consult your doctor.
Homeowners can have their own water tested, at their own expense, and contact DEQ with any concerns.
What does this mean?
Since total coliform bacteria are generally not harmful themselves, this is not an emergency. If it had been you
would have been notified within 24 hours. All compliance samples have been collected within the correct
time frame, but not from the correct location.
What is being done?
A site sampling plan was submitted to DEQ for approval at the end of February.
As of 03/28/2023 a compliance sample for the 1st Quarter of 2023 has not been collected in Aspen Ridge
Subdivision from the DEQapproved sampling location.
For more information, including allowing your residence to be a future sampling location, please contact
Island Park Water Company at [phone] or [e-mail].
This notice is being sent to you by Island Park Water Company. State Water System ID#: 7220007.
Date distributed: 04/07/2023.
Revised Total Coliform Rule (RTCR) Failure to Perform Corrective Actions
Associated with Sanitary Survey Significant Deficiency
IMPORTANT INFORMATION ABOUT YOUR DRINKING WATER
Goose Bay Estates Failed to Perform Activities Required to Address Two
Significant Deficiencies of the Water System
A sanitary survey of Goose Bay Estates was performed by the Department of Environmental Quality·(OEQ) on
October 20, 2022. Two significant deficiencies were identified with a scheduled due date of December 31, 2022.
Goose Bay Estates failed to complete these requirements in the allotted time frame. The identified significant
deficiencies were (1) The Sample Siting Plan meeting the minimum requirements per IDAPA 58.01.08 and (2)
Are samples being taken in accordance with the Sample Siting Plan? No.
As our customers, you have a right to know what happened and what we are doing to correct this situation.
What should I do?
You do not need to boil your water or take other corrective actions. However, if you have specific health
concerns, consult your doctor.
Homeowners can have their own water tested, at their own expense, and contact DEQ with any concerns.
What does this mean?
Since total coliform bacteria are generally not harmful themselves, this is not an emergency. If it had been you
would have been notified within 24 hours.
What is being done?
A site sampling plan was submitted to DEQ for approval at the end of February.
As of 03/28/2023 a compliance sample for Goose Bay Estates for the 1st Quarter of 2023 has not been collected.
For more information, including allowing your residence to be a future sampling location, please contact
Island Park Water Company at [phone] or [e-mail].
This notice is being sent to you by Island Park Water Company. State Water System 10#: 7220030.
Date distributed: 04/07/2023.
Revised Total Coliform Rule {RTCR) Failure to Perform Corrective Actions
Associated with Sanitary Survey Significant Deficiency
IMPORTANT INFORMATION ABOUT YOUR DRINKING WATER
Shotgun Cherokee Subdivision 5 Failed to Perform Activities Required to
Address Two Significant Deficiencies of the Water System
A sanitary survey of Shotgun Cherokee Subdivision 5 was performed by the Department of Environmental Quality
(DEQ) on October 20, 2022. Two significant deficiencies were identified with a scheduled due date of December 31,
2022. Shotgun Cherokee Subdivision S failed to complete these requirements in the allotted time frame. The
identified significant deficiencies were (1) The Sample Siting Plan meeting the minimum requirements per IDAPA
58.01.08 and (2) Are samples being taken In accordance with the Sample Siting Plan? No.
As our customers, you have a right to know what happened and what we are doing to correct this situation.
What should I do?
You do not need to boil your water or take other corrective actions. However, if you have specific health
concerns, consult your doctor.
Homeowners can have their own water tested, at their own expense, and contact DEQ with any concerns.
What does this mean?
Since total coliform bacteria are generally not harmful themselves, this is not an emergency. If it had been you
would have been notified within 24 hours. All compliance samples have been collected within the correct
time frame, but not from the correct location.
What is being done?
A site sampling plan was submitted to DEQ for approval at the end of February.
As of 03/28/2023 a compliance sample for the 1st Quarter of 2023 has not been collected in Shotgun Cherokee
Subdivision 5 from the DEQapproved sampling location.
For more information, Including allowing your residence to be a future sampling location, please contact Island Park Water Company at [phone] or [e-mail].
This notice is being sent to you by Island Park Water Company. State Water System ID#: 7220063.
Date distributed: 04/07/2023.
Revised Total Coliform Rule (RTCR) Failure to Perform Corrective Actions
Associated with Sanitary Survey Significant Deficiency
IMPORTANT INFORMATION ABOUT YOUR DRINKING WATER
Shotgun Kickapoo Subdivision 6 Failed to Perform Activities Required to
Address Two Significant Deficiencies of the Water System
A sanitary survey of Shotgun Kickapoo Subdivision 6 was performed by the Department of Environmental Quality
(DEQ) on October 20, 2022. Two significant deficiencies were identified with a scheduled due date of December 31,
2022. Shotgun Kickapoo Subdivision 6 failed to complete these requirements ln the allotted time frame. The
identified significant deficiencies were (1) The Sample Siting Plan meeting the minimum requirements per IDAPA
58.01.08 and (2) Are samples being taken in accordance with the Sample Siting Plan? No.
As our customers, you have a right to know what happened and what we are doing to correct this situation.
What should I do?
You do� need to boil your water or take other corrective actions. However, if you have specific health
concerns, consult your doctor.
Homeowners can have their own water tested, at their own expense, and contact DEQ with any concerns.
What does this mean?
Since total coliform bacteria are generally not harmful themselves, this is not an emergency. If it had been you
would have been notified within 24 hours. All compliance samples have been collected within the correct
time frame, but not from the correct location.
What is being done?
A site sampling plan was submitted to DEQ for approval at the end of February.
As of 03/28/2023 a compliance sample for the 1st Quarter of 2023 has not been collected in Shotgun
Kickapoo Subdivision 6 from the DEQ approved sampling location.
For more information, including allowing your residence to be a future sampling location, please contact
Island Park Water Company at [phone] or [e-mail].
This notice is being sent to you by Island Park Water Company. State Water System ID#: 7220064.
Date distributed: 04/07/2023.
Revised Total Coliform Rule (RTCR) Failure to Perform Corrective Actions
Associated with Sanitary Survey Significant Deficiency
IMPORTANT INFORMATION ABOUT YOUR DRINKING WATER
Shotgun North Failed to Perform Activities Required to Address Two Significant
Deficiencies of the Water System
A sanitary survey of Shotgun North was performed by the Department of Environmental Quality (DEQ) on October
20, 2022. Two significant deficiencies were identified with a scheduled due date of December 31, 2022. Shotgun
North failed to complete these requirements in the allotted time frame. The identified significant deficiencies were
(1)The Sample Siting Plan meeting the minimum requirements per IDAPA 58.01.08 and (2) Are samples being
taken In accordance with the Sample Siting Plan? No.
As our customers, you have a right to know what happened and what we are doing to correct this situation.
What should I do?
You do not need to boil your water or take other corrective actions. However, if you have specific health
concerns, consult your doctor.
Homeowners can have their own water tested, at their own expense, and contact DEQ with any concerns.
What does this mean?
Since total coliform bacteria are generally not harmful themselves, this is not an emergency. If it had been you
would have been notified within 24 hours.
What is being done?
A site sampling plan was submitted to DEQ for approval at the end of February.
As of 03/28/2023 a compliance sample for Shotgun North for the 1st Quarter of 2023 has not been collected.
For more information, including allowing your residence to be a future sampling location, please contact
Island Park Water Company at [phone] or [e-mail].
This notice is being sent to you by Island Park Water Company. State Water System ID#: 7220065.
Date distributed: 04/07/2023.
Revised Total Coliform Rule (RTCR} Failure to Perform Corrective Actions
Associated with Sanitary Survey Significant Deficiency
IMPORTANT INFORMATION ABOUT YOUR DRINKING WATER
Shotgun South Stevens Lane Failed to Perform Activities Required to Address
Two Significant Deficiencies of the Water System
A sanitary survey of Shotgun South Stevens Lane was performed by the Department of Environmental Quality
(DEQ) on October 20, 2022. Two significant deficiencies were identified with a scheduled due date of December 31,
2022. Shotgun South Stevens Lane failed to complete these requirements in the allotted time frame. The identified
significant deficiencies were (1) The Sample Siting Plan meeting the minimum requirements per IDAPA 58.01.08
and (2) Are samples being taken In accordance with the Sample Siting Plan? No.
As our customers, you have a right to know what happened and what we are doing to correct this situation.
What should I do?
You do not need to boil your water or take other corrective actions. However, if you have specific health
concerns, consult your doctor.
Homeowners can have their own water tested, at their own expense, and contact DEQ with any concerns.
What does this mean?
Since total coliform bacteria are generally not harmful themselves, this is not an emergency. If it had been you
would have been notified within 24 hours. All compliance samples have been collected within the correct
time frame, but not from the correct location.
What is being done?
A site sampling plan was submitted to DEQ for approval at the end of February.
For more information, including allowing your residence to be a future sampling location, please contact
Island Park Water Company at [phone] or [e-mail].
This notice is being sent to you by Island Park Water Company. State Water System ID#: 7220066.
Date distributed: 04/07/2023.
Revised Total Coliform Rule (RTCR) Failure to Perform Corrective Actions
Associated with Sanitary Survey Significant Deficiency
IMPORTANT INFORMATION ABOUT YOUR DRINKING WATER
Valley View Subdivision Failed to Perform Activities Required to Address Two
Significant Deficiencies of the Water System
A sanitary survey of Valley View Subdivision was performed by the Department of Environmental Quality (DEQ) on
October 20, 2022. Two significant deficiencies were identified with a scheduled due date of December 31, 2022.
Valley View Subdivision failed to complete these requirements in the allotted time frame. The identified significant
deficiencies were (1) The Sample Siting Plan meeting the minimum requirements per IDAPA 58.01.08 and (2) Are
samples being taken in accordance with the Sample Siting Plan? No.
As our customers, you have a right to know what happened and what we are doing to correct this situation.
What should I do?
Valley View Subdivision remains on a boil advisory. Water should be boiled for a minimum of 1 minute
prior to ingestion.
Homeowners can have their own water tested, at their own expense, and contact DEQ with any concerns.
What does this mean?
A Sample Siting Plan to include the correct sampling locations in Valley View Subdivision Is in process. Valley
View Subdivision has been changed to monthly monitoring.
What is being done?
The two required compliance samples for the month of February were not collected. A construction sample was collected by a homeowner on February 7, 2023, whlch returned absent for the presence of bacteria. This did not count as a compliance sample. lPWC was Instructed by DEQ to use a different location for the March compliance sample. These directions were not followed by IPWC. A site sampling plan that meets the rule requirements per IDAPA 58.01.08 has not been submitted to DEQ as of 03/28/2023.
For more information, including allowing your residence to be a future sampling location, please contact Island Park Water Company at [phone] or [e-mail].
This notice is being sent to you by Island Park Water Company. State Water System ID#: 7220156.
Date distributed: 04/07/2023.
e STATE OF [[>AHO
()[�PAI< r�mNT 01· ENV1RON�IEN'I ,\LfJUA U'I Y
.!1(1(1 N Sll�Mnc Dr, s .. 11., e
ld�ho fall1, ID R1402
January 5, 2023
Dorothy McCarty
Island Park Water Company
455 Constitution Way
Idaho Falls, Idaho 83402
[e-mail]
Br.id Llllh!, Goverfl<lf Jen llyrnl!, Dirl'tlur
RE: Aspen Ridge Subd. Public Water System No. 7220007 -Violation for Failing to Address
Significant Deficiencies
Department of Environmental Quality (DEQ) records indicate the Aspen Ridge Subd. public
water system has accrued one or more violations of the Idaho Rules for Public Drinking Water
Systems, IDAPA 58.01.08. Specifically, the owner(s) of the water system has failed to address the following slgnificant deficiencies Identified in the October 20, 2022, sanitary survey:
•Question #28: Do all the Sample Siting Plan(s) meet the minimum
requirements? No.•Questions #29: Are samples being taken in accordance with the Sample Siting
Plan(s)? No.
Pages 6, 22, and 23 of the Sanitary Survey Report sent to you on November 16, 2022, stated Site
Sampling Plans must be submitted to DEQ for approval by December 31, 2022. This was also
discussed in the sanitary survey inspection when it was discovered that samples were not being
taken from different locations and did not represent the entire distribution system. The date
was required to ensure samples collected in the first quarter of 2023 were in accordance with
the approved Site Sampling Plan. Your water system will remain out of compliance until the
significant deficiencies are corrected. Failure to correct these violations or additional violations
of the Idaho Rules for Public Drinking Water Systems may result in disapproval of your public
water system and further enforcement actions, which may include a Notice of Violation with
monetary penalties.
As a result of this violation, public notification is required. Please complete the following:
•Within 30 days of receipt of this letter, provide Tier 2 public notification to all customers.•Within 10 days of the posting or delivery, provide a copy of the notification and
certification form to DEQ.
Sample public notification and certification templates are available by choosing the Tier 2 selection on
DEQ's Drinking Water Switchboard: http://www2.deg.idaho.gov/water/Pub1icNotificationTemplates/.
Please contact me at [phone] or at [e-mail] to discuss these
violations and required corrective actions.
&STATE OF IDAHO
1>1:1',\RTMHN r Of ENVIRONMhN'J ,\J (jllAl.rn
!100 N. SkyHne o, , Suite B
ldaf,o Falls, 10 81402
Sincerely,
Kelsey Carter Drinking Water Analyst
Idaho Falls Regional Office
Brad llnle, Governor J�s Byrne, 011«101
c: Cassandra Lemmons, Drinking Water Compliance and Enforcement Supervisor
Troy Saffle, Regional Administrator, DEQ-IFRO
Carlin Feisthamel, Regional Engineering Manager, DEQ-IFRO
Jason Fales, Drinking Water Compliance Supervisor, DEQ-IFRO
Travis Culbertson, Idaho Public Utilities Commission, [e-mail]
John Kruck, Idaho Public Utllitles Commission, [e-mail]
Chris Hecht, Idaho Public Utilities Commission, [e-mail]
Chris McEwan, Idaho Public Utilities Commission, [e-mail] Jolene Bossard, Idaho Public Utilities Commission, [e-mail]
Roger Buchanan, Buchanan Well Drilling Inc., [e-mail]
e STATE OF IUAHO l>Hl',\I{ I Ml.NT UI·1:N\'IIWNMENT,\I, {)ll,\1.11 Y
?00 N. SkyWn4! Or , Suhc B ld�ho F,1Qs, 10 R 14D2 Drat.I L1\llc, Govc1nor Jess Byrne Director
A site sampling plan will be required to be submitted to DEQ by the end of the year. Currently,
samples are only being collected from the same location each quarter. Samples should
represent the entire water system and each quarter bacteria samples must be collected from a
different location, with backup locations Identified. Once the site sampling plan Is submitted, it
must be followed when collecting samples or they may be deemed non-compliant. Samples
were collected for all 4 quarters of 2022, with no violations within the last S years. The annual
nitrate sample has already been collected for 2022 as well.
The subdivision is up to date with the annual state drinking water fee. Homeowners are
charged a $280 drinking water fee set by the Public Utilities Commission. These fees cover
system maintenance, repairs, and collection of compliance samples. There is not a current map
of the distribution nor an overall operations and maintenance manual.
All planned corrective actions will need to be submitted to DEQ by December 19, 2022.
-6-
e STATE OF IDAIIO l>U',\IU MLN I OII:NVIIWN,-.ll·N'I t\l 1)1 ,\I II\'
!JOO "I S�ynne Dr., Sulto eld.lho f.llls, ID 83402
Financfal/Managerial Capacity
81 ad llule Goverr,111
J.-.5s Bvrnc. Ol1cc1t11
Question 1128-Do all Sample Siting Plan(s) meet the minimum requirements? No.
Note: Samples are only being collected from 4043 Kickapoo since 2QT20. Samples must
be taken from different locations each quarter to get on adequate representation of the
whole distribution. A site sampling pion must be submitted by 12/31/2022.
The system owner does not have a current written sample siting plan that meets RTCR
requirements {40 CFR 141.853,a). An RTCR sample siting plan needs to be developed and/or
implemented.
A sample siting pion is designed to specify where in the distribution system samples will be
drown to ensure they are representative of the water system.
Submit planned completion dates to DEQ by 12/31/2022.
Corrective Action Plan
Planned Completion Date: 12/31/2022
Actual Completion Date: ____ _, Initials: ___ _
Corrective action(s) taken: Plan template must be submitted to DEQ for approval
- 22-
&STATE OF IUAHO
IJEl'ARTMl:N'I rn: ENVIRONMHNTi\l. <JUi\1.11'
!100 N Skyllnu Or., Sulla 8 ld,lho F.1!1i, 10, 111402 8rJd lllllo!, Go�crnat lcu llyn11r, Ol•�<tor
Question 1119-Are samples being taken in accordance with the Sample Siting Plan(s)7 No.
Note: There Is not a current site sampling plan in place. A site sampling plan must be
submitted by 12/31/2022.
RTCR monitoring samples are not being taken In accordance with the approved sample siting
plan (40 CFR 141.853.a).
Samples not taken In accordance with a sample siting plan, may not be representative of the
distribution system resulting In the water system not receiving credit for sampling.
Submit planned completion dates to DEQ by 12/31/2022,,
Corrective Action Plan
Planned Completion Date: 12/31/2022
Actual Completion Date: ____ __, Initials: ___ _
Corrective action(s) taken: Plan template must be submitted to DEQ for approval
I certify, to the best of my knowledge that all significant deficiencies have been corrected by
the agreed upon date and that the corrective action meets the requirements pursuant to
IDAPA 58.01.08.
Signature: ________________ _ Date: ______ _
RTCR Sample! lnstrucllon� A RTCR Sample Instructions
�
Selecting Sample Locations
Contaminants like coliform bacteria may not be uniformly distributed, so it is critical that the
locatlon(s) selected provide samples that are most representative of the water served to
customers in the PWS's entire distribution system. It Is especially Important to identify and
include in the sample siting plan those features of the system that may affect the
microbiological quality of the water. PWSs should consider varying sample site locations
throughout the year to better characterize water quality throughout the distribution system.
When selecting sample locations, PWSs should consider:
•Sites that best represent water served to customers throughout the distribution system;
•Proximity to main transmission lines, pressure zones and storage tanks;
•locations of dead-end pipes, loops and other areas of the piping system's configuration;
•Pressure zones that are upstream and downstream of all storage tanks;
•Cross•connection hazards;
•Seasonal customers or locations with inconsistent water use;
•Areas of the distribution system delivering water from different sources;
•Areas of the distribution system with longer retention times; and
•Areas of the distribution system with low water pressure and slow water movement.
Generally, sample locations should be:
•At a mid·distribution system point;
•Not on the transmission lines (e.g., the distribution system's largest pipes);
•Directly after the storage tanks, specifically for tanks with direct or flow through design (e.g.,
separate pipe for inlet and outlet); and
•Multipurpose sample locations.
o If consistent with each rule, sample locations can be used for compliance with multiple
drinking water regulations. For example, compllance monitoring for Total
Trlhalomethane and Haloacetlc Acid under the Disinfectants and Disinfection Byproduct
Rules.
Repeat Sample Actions
Within 24 hours (unless an e><tension is granted by the primacy agency) of notification of a total
coliform-positive (TC+) sample result, a PWS must:
•Collect 3 repeat samples for each TC+ routine sample, even if a Level 1 or Level 2 Assessment
is triggered.
•Continue collecting a set of 3 repeat samples until, either TC rs not detected In one complete
set or the system triggers a Level 1 or Level 2 Assessment.
PWS's must collect at least 3 repeat samples at the locations described in their sample siting
plan that include:
•One (1) at the same sample tap where the original TC+ sample occurred,
•One (1) at a tap within five (5) service connections upstream of the original TC+ site, and
•One (1) at a tap within five (5) service connections downstream of the original TC+ site.
Selecting Sampling Taps
Faucets and specially installed sampling taps are the two most common types of sampling sites. If faucets are to be used, each faucet should be examined carefully to ensure its suitability.
Some examples of potentially unsuitable faucets are:
•Swivel-type faucets because they are difficult to disinfect;
•Faucets with a single valve for hot and cold water;
•Faucets or taps with leaky packing material around the stem;
•Faucets that supply areas, such as janitorial or commercial sinks, where bacterial
contamination is likely;
•Faucets or taps close to or below ground level;
•Faucets that point upward;
•Faucets that have threads on the inside of their spouts because they are difficult to disinfect;
•Outdoor faucets; and
•Faucets with aerators because they may harbor bacteria. If such faucets are used, Jt is
recommended that the aerator should be removed before a sample is collected and disinfected
before replacing it.
PrintForm Idaho Department of Environmental Quality Total Coliform Sample Siting Plan Form
� Total Coliform Sample Siting Plan
�for Small SystemsThis fonn is intended lo assist public waler system (PWS) owners and operators with developing a total coliform sample siting plan. This form is designed for systems Inking three samples each month or each quarter (serving S3,300 people). Using this fonn is optional. However, all public waler system are required to have a written sample siting plan m accordance with the "Idaho Rules for Public Water Systems" (IDAPA 58.01.08.100.01).
Part I. General System Information PWSID: I I PWS Name: '--�;::=========---========================� Mailing Address: PWS Contact Name: E-moil:Phone: Emergency Contact Name: E-mail: Phone:PWS Type: D Community (CWS) D Nontransient noncommunity (NTNC) D Noncommunity transient (NCT)Noncommunity Seasonal System: D No D Yes• lfycs, season open:! I close: ... ! _____ _,•Seasonal systems are required to perform annual start-up procedures prior to opening for the season unless exempted in writing.
Sources of Water: Identify sources of drinking water and attach additional sheets as necessary
Sou rec/Facility ID
Numc ordrmkmg WIIIC1' wun:e(s) wcll l.'lg #,
name, srnng name, in1akc soun:c
I.
2
3.
4.
Source Type
GW••smuruJ ,1-.11�r. sr .. spnng, SW--surfDce water, GU-gmunJ waler unllcr 1hc innurncc orsw, 1'-pun:hasc: waler from 01h�'I' system
Usage 4-loi= Virus
P-pcrlllilncnl (rull/lime).Inactivation•
E--eim.1J11,•r11:y (nol plnnncd Soun:c has con1inuou•
ror usc), l-1n1crim 10 mce1 disinf�,:tion lo p1ovidc
peak demand 4•1og VITUS Ul.'IClivatinn r Yes ('No (" Yes rNo
r Yes rNo (" Yes rNo
•4-lo virus Inactivation: Tri gercd source water momlorin g g g for the Ground Waler Rule following n rout me total coliform positive sample is required when n system using ground water docs not have 4-log virus inactivation for all ground waler sources.
Manifold: List sources that Icombine before distribution �--------------------------------' Disinfection Treatment Installed/Using: O None O Chlorine O Chloraminalion D Chlorine dimddc O Ozone (check all that apply) Owner/Operator Name: Phone: �------------------__. Signature: Date:
Version 1.0 Page 1 of4
PrintForm
Idaho Department of Environmental Quality Total Coliform Sample Siting Plan Form
Part 2. Sampling Location Information
This section identifies sampling locations for routine and repeat total colifonn (TC) samples. This fonn is designed for systems taking up to 3 routine TC samples per month. Please identify the sample sites by address or dedicated sample point name and location type when applicable (i.e., kitchen faucet). Three repeat samples arc required for each routine TC positive result. One repeat is to be taken at the routine location that was TC positive, one repeat is to be taken within 5 connections upstream of the routine TC positive location, and one repeat is to be taken within 5 connections downstream of the routine TC positive location. Seasonal systems on quarterly monitoring must identify the month of highest use or the most vulnerable month in each quarter (such as the month with the most rainfall).
Roulinc Sample Location Repeal sample locacions Month (11ddn:ss, sample slalion nume) (U .,,. within S conncclions upstn.:11m from routine, D � \\ ithin 5 connections dom1s1n:11m from routine)
I �anuary I. u
D
2. u
D 1st 3. u
D
Q Cebruary I. u u D A 2. u R D T 3. u E D R March I. u
D
2. u
D
3. u
D
�pril I. u
D
2. u
D 2nd 3. u
D
Q May I. u u D A 2. u R D T 3. u E D R llunc I. u
D
2. u
D
3. u
D
Version 1.0 Page 2 of4
PrlntFom,
Jdaho Department of Environmental Quality Total Coliform Sample Siting Plan Form I Routine Sample Location ' Repeat sample locations Month (addn:s:i, snmplc: station name:) (U • within 5 connections upstream from routine, D • within 5 connections do\\1\Sln:nm from roulinc:)
July I. u
D
2. u
D
3rd 3. u
D
Q August l. u u D
A 2. u
R D T 3. u
E D
R September 1. u
D
2. u
D
3. u
D
October I. u
D
2, u
D
4th 3. u
D
Q November t. u u D
A 2. u
R D
T 3. u
E D
R December I. u
D
2. u
D
J. u
D
Version 1.0 Page 3 of4
PrintFom,
Idaho Department of Environmental Quality Total Coliform Sample Siting Plan Form
Most public water system owners or operators arc not required lo submit total coliform sample siting plans. The following circumstances require submittal and appmval of your sample silin� plan by your local field office: ·Owners and operators who wish to propose alternative fixed sample sites or criteria for selecting sites based onsituational information. This information needs to be written into a standard operating procedure as part of theplan.Operators or owners of seasonal systems using only ground water and on monthly monitoring that qualify for andwish to take quarterly samples.
Other considerations: Attach a schematic of the distribution system with locations marked for sample sites and other relevant waler system information such ns wells, storage tanks, booster stations, etc. Ensure lht: entire distribution system is represented when identifying sampling lm.."Ulions. If there are two or more distribution systems and those distribution systems are not interconnected, please ensure samples are taken from each distribution system during each compliance period (month or quarter}. !fa routine sampling location is at the end of the distribution system or one service conncc11on away from the endof the distribution system. identify an alternative upstream or downstream sampling location from that routinelocation.Repeal samples must be collected within 24 hours of being notified of a routine positive sample result and must betaken the same day at different sites. However, if there is only one sampling location, such as with a campground,please identify whether you will take one repeat total colifonn sample per day for three consecutive days or alarger sample size (300 mL) on one day.Public water systems that use only ground water and do not provide 4-log virus inactivation arc required to taketriggered source water samples after a routine total colifonn positive sample result. The samples must be takenfrom each source active at the time the routine sample was taken and must be taken before any treatment (rawwater}.
Version 1,0 Page4 of4
e STATE OF IDAHO IJEPARTMl:NT OF ENVIRONMI:NTAI. QUALi rY
900 N. SkyBne Or,, Sull� 8 Idaho Falls, 10. 83402
January 5, 2023
Dorothy McCarty
Island Park Water Company
455 Constitution Way
Idaho Falls, Idaho 83402
[e-mail]
Brad Uulc, Governor
Jen Byme, Oir"!or
RE: Goose Bay Estates Public Water System No. 7220030 -Violation for Falling to Address
Significant Deficiencies
Department of Environmental Quality (DEQ) records indicate the Goose Bay Estates public water system has accrued one or more violations of the Idaho Rules for Public Drinking Water Systems, IDAPA 58.01.08. Specifically, the owner(s} of the water system has failed to address the
following significant deficiencies identified in the October 20, 2022, sanitary survey:
•Question #28: Do all the Sample Siting Plan(s} meet the minimum
requirements? No.•Questions #29: Are samples being taken in accordance with the Sample Siting
Plan(s)? No.
Pages 5, 19, and 20 of the Sanitary Survey Report sent to you on November 16, 2022, stated Site Sampling Plans must be submitted to DEQ for approval by December 31, 2022. This was also
discussed in the sanitary survey inspection when it was discovered that samples were not being
taken from different locations and did not represent the entire distribution system. The date
was required to ensure samples collected in the first quarter of 2023 were in accordance with
the approved Site Sampling Plan. Your water system will remain out of compliance until the
significant deficiencies are corrected. Failure to correct these violations or additional violations
of the Idaho Rules for Public Drinking Water Systems may result In disapproval of your public
water system and further enforcement actions, which may include a Notice of Violation with
monetary penalties.
As a result of thls violation, public notification is required. Please complete the following:
•Within 30 days of receipt of this letter, provide Tier 2 public notification to all customers.•Within 10 days of the posting or delivery, provide a copy of the notification and
certification form to DEQ.
Sample public notification and certification templates are available by choosing the Tier 2 selection on
DEQ's Drinking Water Switchboard: http://www2.deg.idaho.gov/water/PublicNotificationTemp1ates/.
Please contact me at [phone] or at [e-mail] to discuss these
violations and required corrective actions.
e ST A TE OF IDAHO DEPARTMENT <>F ENVIRONl\mNTAL QUALITY
,00 N. Skyfine Dr., Suite B Idaho Falh, ID, 83402
Sfncerely,
Kelsey Carter
Drinking Water Analyst
Idaho Falls Regional Office
Brad Lllllt:, Governor Jess Byrne, Dlre<tor
c: Cassandra Lemmons, Drinking Water Compliance and Enforcement Supervisor
Troy Saffle, Regional Administrator, DEQ-IFRO
Carlin Feisthamel, Regional Engineering Manager, DEQ-IFRO
Jason Fales, Drinking Water Compliance Supervisor, DEQ-IFRO
Travis Culbertson, Idaho Public Utilities Commission, [e-mail]
John Kruck, Idaho Public Utilities Commission, [e-mail]
Chris Hecht, Idaho Public Utilities Commission, [e-mail]
Chris McEwan, Idaho Public Utilities Commission, [e-mail]
Jolene Bossard, Idaho Public Utilities Commission, [e-mail]
Roger Buchanan, Buchanan Well Drilling Inc., [e-mail]
e STATE OF IDAHO
l>l:1'1\1{ 1 MI.N'I OIFNVIIWN:\.ll'N f,\I. C)ll,\1.11 Y
900 N Skyline Dr , Suite 8 Jcl.lho F.1115, l!l 83402 Br �d Uttle, Go11emor tes1 llyrne, Olrec1or
be installed before the pressure switch, and ideally before the flowmeter. Plans and specs will
need to be submitted by an engineer. As a reminder, anytime materlal modifications are made
to the water system plans must be submitted to DEQ for approval. The overall condition of the
pump vault was free of debris and had no signs of excessive heat or moisture. There is an
installed flow meter in the pump vault, shown in photographs 20 and 21. There is a pressure
tank Installed in the pump house that has not been prevlously documented. The Flow-Thru
model FT18 is a 4.5-gallon bladder tank. There Is an Installed pressure switch and pressure
gauge. The pressure gauge was only reading 30 psi at the time of the survey, shown in
photograph 26. This is not adequate pressure for the system, a minimum of 40 psi must be
maintained. The pump did not turn on at any time during the inspection and the set points are
unknown. A second pressure reading from the distribution was collected from the home the
well ls located on. The reading displayed 44psl. Readings were not collected during a time of
high demand and the pressure of the system will need to be evaluated.
The two wells form a continuous loop system with no known dead ends or cross-connections.
The distribution consists of galvanized steel piping that is being replaced with PVC when repairs
are made and copper was added to the pump vault. The main line size is 3 to 1.5 inches. All
valves are exercised at least once every quarter. There are no fire hydrants or flushing hydrants
in the water system. None of the system connections are metered. There has been freezing
within the water system, but not in the main llnes. Homeowners are responsible for where they
connect on the main to their home. The system was designed for seasonal use and the main
llnes and service connections' depth are unknown, but llkely buried less than 5 feet.
A site sampling plan will be required to be submitted to DEQ by the end of the year. Currently,
samples are only being collected from the same location each quarter. Samples should
represent the entire water system and each quarter bacteria samples must be collected from a
different location, with backup locations identified. Once the site sampling plan is submitted, it
must be followed when collecting samples or they may be deemed non-compliant. Samples
were collected for all 4 quarters of 2022, with no violations within the last 5 years. The annual
nitrate sample has already been collected for 2022 as well.
The subdivision is up to date with the annual state drinking water fee. Homeowners are
charged a $280 drinking water fee set by the Public Utilities Commission. These fees cover
system maintenance, repairs, and collection of compliance samples. There is not a current map
of the distribution nor an overall operations and maintenance manual.
All planned corrective actions will need to be submitted to DEQ by December 19, 2022.
-5-
e STATE OF IDAHO
l>El'i\RTl\ll·N I 01·l:NVIIWN1\IENT,\I. CJlli\LITY
900 N. Skvllnc Or., Suhc 11
ld�ho F�ll1. ID 81402
Financial/Managerial Capacity
Bnd liUIC, Ciolltlrnor
Jess Rvrnc, Olrc(lor
Question 1128-Do all Sample Siting Plan(s) meet the minimum requirements? No.
Nate: Samples are only being collected from 4043 Kickapoo since 2QT20. Samples must
be taken from different locations each quarter to get an adequate representation of the
whole distribution. A site sampling plan must be submitted by 12/31/2022.
The system owner does not have a current written sample siting plan that meets RTCR
requirements (40 CFR 141.853.a). An RTCR sample siting plan needs to be developed and/or
implemented.
A sample siting plan is designed to specify where in the distribution system samples will be
drawn to ensure they are representative of the water system.
Submit planned completion dates to DEQ by 12/31/2022.
Corrective Action Plan
Planned Completion Date: 12/31/2022
Actual Completion Date: ____ _, Initials: ___ _
Corrective action(s) taken: Plan template must be submitted to DEQ for approval
e STATE OF IDAHO . l>El'AIUMhNT OI·1:NVIIWNMENTAI. Qtlt\1.1'1 "r
900 N. SkyUnc o, .. Soito B Idaho F�II,, ID. 8M02 B,ad lllllo, Gowrnor 1cm Bymc, Olrl?<tnr
Question 1129· Are samples being taken in accordance wfth the Sample Siting Plan(s)? No.
Note: There Is not o current site sampling plan in place. A site sampling plan must be
submitted by 12/31/2022.
RTCR monitoring samples are not being taken in accordance with the approved sample siting
plan (40 CFR 141.853.a).
Samples not taken in accordance with a sample siting plan, may not be representative of the
distribution system resulting In the water system not receiving credit for sampling.
Submit planned completion dates to DEQby 12/31/2022.
Corrective Action Plan
Planned Completion Date: 12/31/2022
Actual Completion Date: ____ __, Initials: ___ _
Corrective action(s) taken: Plan template must be submitted to DEQ for approval
I certify, to the best of my knowledge that all significant deficiencies have been corrected by
the agreed upon date and that the corrective action meets the requirements pursuant to
IDAPA 58.01.08.
Signature: ________________ _ Date: ______ _
RTCR Sample Instructions
� RTCR Sample Instructions
�
Selecting Sample Locations
Contaminants like coliform bacteria may not be uniformly distributed, so it Is crittcal that the
location(s) selected provide samples that are most representative of the water served to
customers in the PWS's entire distribution system. It is especially important to identify and
Include in the sample siting plan those features of the system that may affect the
microbiological quality of the water. PWSs should consider varying sample site locations
throughout the year to better characterize water quality throughout the distribution system.
When selecting sample locations, PWSs should consider:
•Sites that best represent water served to customers throughout the distribution system;
•Proximity to main transmission lines, pressure zones and storage tanks;
•Locations of dead•end pipes, loops and other areas of the piping system's configuration;
•Pressure zones that are upstream and downstream of all storage tanks;
•Cross·connection hazards;
•Seasonal customers or locations with inconsistent water use;
•Areas of the distribution system delivering water from different sources;
•Areas of the distribution system with longer retention times; and
•Areas of the distribution system with low water pressure and slow water movement.
Generally, sample locations should be:
•At a mid-distribution system point;
•Not on the transmission lines (e.g., the distribution system's largest pipes);
•Directly after the storage tanks, specifically for tanks with direct or flow through design (e.g.,
separate pipe for inlet and outlet); and
•Multipurpose sample locations.
o If consistent with each rule, sample locations can be used for compliance with multiple
drinking water regulations. For example, compliance monitoring for Total
Trihalomethane and Haloacetic Acid under the Disinfectants and Disinfection Byproduct
Rules.
Repeat Sample Actions
Within 24 hours (unless an extension Is granted by the primacy agency) of notification of a total
coliform-positive (TC+) sample result, a PWS must:
•Collect 3 repeat samples for each TC+ routine sample, even if a Level 1 or level 2 Assessment
is triggered.•Continue collecting a set of 3 repeat samples until, either TC is not detected in one complete
set or the system triggers a level 1 or Level 2 Assessment.
PWS's must collect at least 3 repeat samples at the locations described In their sample siting
plan that include:
•One (1) at the same sample tap where the original TC+ sample occurred,
•One (1) at a tap within five (5) service connections upstream of the original TC+ site, and
•One (1) at a tap within five (S) service connections downstream of the original TC+ site.
Selecting Sampling Taps
Faucets and specially installed sampling taps are the two most common types of sampling sites.
If faucets are to be used, each faucet should be examined carefully to ensure its suitability.
Some examples of potentially unsuitable faucets are:
•Swivel-type faucets because they are difficult to disinfect;
•Faucets with a single valve for hot and cold water;
•Faucets or taps with leaky packing material around the stem;
•Faucets that supply areas, such as janitorial or commercial sinks, where bacterial
contamination is likely;
•Faucets or taps close to or below ground level;
•Faucets that point upward;
•Faucets that have threads on the inside of their spouts because they are difficult to disinfect;
•Outdoor faucets; and
•Faucets with aerators because they may harbor bacteria. If such faucets are used, it is
recommended that the aerator should be removed before a sample is collected and disinfected
before replacing it.
PrlntForm
Idaho Department of Environmental Quality Total Coliform Sample Siting Plan Form
� Total Coliform Sample Siting Plan
�for Small Systems
This fonn is intended to assist public water system (PWS) owners and operators with developing a total colifonn sample siting plan. This form is designed for systems taking three samples each month or each quarter (serving �3,300 people). Using this form is optional. However, all public water system are required to have a written sample siting plan in accordance with the "Idaho Rules for Public Water Syslems" (IDAPA 58.01 .08.100.01 ).
Part 1. General System Information
PWS Name: PWSID: I ..__------;========::::::::'.---==========================; Mailing Address:
PWS Contacl Name:
E-mail:Phone:
Emergency Contact Name:
E-mail:Phone:
PWS Type: 0 Community (CWS) 0 Nontransient noncommunity (NTNC) D Noncommunity transient (NCT)
Noncommunity Seasonal System: D No D Yes• If yes, season open:I I close: .... I _____ __.
•Seasonal systems are required to perfonn annual start-up procedures prior to opening for the season unless exempted in writing.
Sources or Water: Identify sources of drinking water and attach additional sheets as necessary
Source/Facility ID
Name ordnnking wntcr sourcc(s) well lag#, name, spring name, intake: source
I.
2
3.
4.
Source Type
GW-ground watc:r, SP-sprmg. SW-surface water, GU-ground water under 1hc influence orsw. P-pun:h:i$c: water from other system
Usage 4-log Virus
P-pcrmanc:nt (rull/1imc:),Inactivation*
�:-crnc:rgency (not planned Source has continuous
ror use:), I-interim to mo:t disinfi:c1ion to provide
pc1k demand 4-log virus inactivationr Yes ('No
r Yes C-No r Yes C-No
(' Yes ('No
*4-log virus inactivation: Triggered source waler momtonng for the Ground Water Rule following a roulme total colifonn positive sample is required when a system using ground water docs not have 4-log virus inactivation for all ground water sources.
Manifold: List sources that combine before distribution
Disinfection Treatment Installed/Using: D None D Chlorine D Chloramination D Chlorine dioxide D Ozone (check all that apply)
Owner/Operator Name: Phone: .______________________.
Signature: Date:
Version 1.0 Page 1 of4
PrintForm
Idaho Department of Environmental Quality Total Coliform Sample Siting Plan Form
Part 2. Sampling Location Information
This section identifies sampling locations for routine and repeat total colifonn (TC) samples. This fonn is designed for systems taking up to 3 routine TC samples per month. Please identify the sample sites by address or dedicated sample point name and location type when applicable (i.e .• kitchen faucet). Three repeat samples are required for each routine TC positive result. One repeat is to be taken at the routine location that was TC positive, one repeat is to be taken within 5 connections upstream of the routine TC positive location, and one repeat is to be taken within 5 connections downstream of the routine TC positive location. Seasonal systems on quarterly monitoring must identify the month of highest use or the most vulnerable month in each quarter (such as the month with the most rainfall).
Routine Sample Location Repeat sample locations Month (nddrcss. Sllmple stntion nnme) (U "' within S connections upstream from routine, D • within S connections do1111stream from routine)
�anuary I. u
D
2. u
D
I st 3. u
D
Q �cbruary I.u u D
A 2. u R D T 3. u E D R March I. u
D
2. u
D
3. u
D
�pril I. u
D
2. u
D 2nd 3. u
D
Q May I. u u D
A 2. u R D T 3. u E D
R �unc I. u
D
2. u
D
3. u
D
Version 1,0 Page 2 of 4
PrlntFonn
Idaho Department of Environmental Quality Total Coliform Sample Siting Plan Fenn
Routine Sample Location Repeat sample locations Month (U "'within 5 connections upstream rrom routine, (address, snmplc station name) D • within 5 connections downstream from routine)
July I. u
D
2. u
D 3rd 3. u
D
Q August I. u u D A 2. u R D T 3. u E D R September I. u
D
2. u
D
3. u
D
October I. u
D
2. u
D 4th 3. u
D
Q November f. u u D A 2. u R D T 3. u E D R December I. u
D
2. u
D
3. u
D
Version 1.0 Page 3 of4
PrintForm
Idaho Department of Environmental Quality Total Colifonn Sample Siting Plan Form
Most public water system owners or operators are not required to submit total colifonn sample siting plans. The following circumstances require submittal and approval of your sample siting plan by your local field office: Owners and operators who wish to propose alternative fixed sample sites or criteria for selecting sites based on situational information. This infonnation needs to be written into a standard operating procedure as part of the plan. Op«:rators or owners of seasonal systems using only ground water and on monthly monitoring that qualify for and wish to take quarterly samples.
Ocher considerations:
Attach a schematic of the distribution system with locations marked for sample sites and other relevant water system information such as wells, storage tanks, booster stations, etc. Ensure the entire distribution system is represented when identifying sampling locations. If there are two or more distribution systems and those distribution systems are not interconnected, please ensure samples are taken from each distribution system during each compliance period (month or quarter). Jfa routine sampling location is at the end of the distribution system or one service connection away from the end of the distribution system, identify an alternative upstream or downstream sampling location from that routine location. Repeat samples must be collected within 24 hours of being notified ofa routine positive sample result and must be taken the same day at different sites. However, if there is only one sampling location, such as with a campground, please identify whether you will take one repeat total coliform sample per day for three consecutive days or a larger sample size (300 mL) on one day. Public water systems that use only ground water and do not provide 4-log virus inactivation are required to take triggered source water samples after a routine total coliform positive sample result. The samples must be taken from each source active at the time the routine sample was taken and must be taken before any treatment (raw water).
Version 1.0 Page4 of4
•STATE OF IDAHO Dl:PARTMHNT OF ENVIRONMENTAi. QUAI.ITY
900 N. Skyline Dr., Suite B l�ho Falls, ID 83402
January 5, 2023
Dorothy McCarty
Island Park Water Company
455 Constitution Way
Idaho Falls, Idaho 83402
[e-mail]
Brad Ultlc, GoYcrnor
Jc:ss Byrne, Director
RE: Shotgun Cherokee Subd. 5 Public Water System No. 7220063 -Violation for Falling to
Address Significant Deficiencies
Department of Envfronmental Quality (DEQ) records indicate the Shotgun Cherokee Subd. S
public water system has accrued one or more vfolations of the Idaho Rules for Public Drinking
Water Systems, IDAPA 58.01.08. Specifically, the owner(s) of the water system has failed to
address the following significant deficiencies identified in the October 19, 2022, sanitary survey:
•Question #28: Do all the Sample Siting Plan(s) meet the minimumrequirements? No.•Questions #29: Are samples being taken in accordance with the Sample Siting
Plan(s)? No.
Pages 5, 20, and 21 of the Sanitary Survey Report sent to you on November 16, 2022, stated Site
Sampling Plans must be submitted to OEQ for approval by December 31, 2022. This was also
discussed in the sanitary survey inspection when It was discovered that samples were not being
taken from different locations and did not represent the entire distribution system. The date was required to ensure samples collected fn the first quarter of 2023 were in accordance with the approved Site Sampling Plan. Your water system will remain out of compliance until the
significant deficiencies are corrected. Failure to correct these violations or additional violations
of the Idaho Rules for Public Drinking Water Systems may result in disapproval of your public water system and further enforcement actions, which may Include a Notice of Violation with
monetary penalties.
As a result of this violation, public notification is required. Please complete the following:
•Within 30 days of receipt of this letter, provide Tier 2 public notification to all customers.•Within 10 days of the posting or delivery, provide a copy of the notification and
certification form to DEQ.
Sample public notification and certification templates are available by choosing the Tier 2 selection on
DEQ's Drinking Water Switchboard: http://www2.deq.idaho.gov/water/PublicNotificationTemp1ates/.
Please contact me at {208) 528-2650 or at [e-mail] to discuss these
violations and required corrective actions.
e STATE OF IDAHO
l>EPAR'I Ml:NT orENVIRONMENT1\L QUAI.H Y
900 N. Skyllnl! Dr , Suite B Idaho Falls, 10 81402
Sincerely,
Kelsey Carter
Drinking Water Analyst
Idaho Falls Regional Office
Br�d little, Governor /i,n Byrne, Director
c: Cassandra Lemmons, Drinking Water Compliance and Enforcement Supervisor
Troy Saffle, Regional Administrator, DEQ-IFRO
Carlin Feisthamel, Regional Engineering Manager, DEQ-IFRO
Jason Fales, Drinking Water Compliance Supervisor, DEQ-IFRO
Travis Culbertson, Idaho Public Utilities Commission, [e-mail]
John Kruck, Idaho Public Utilities Commission, [e-mail]
Chris Hecht, Idaho Public Utilities Commission, [e-mail]
Chris McEwan, Idaho Public Utilities Commission, [e-mail]
Jolene Bossard, Idaho Public Utilitfes Commission, [e-mail]
Roger Buchanan, Buchanan Well Drilllng Inc., [e-mail]
e STATE OF IDAHO I >El'Al<T:\lhNT OI· ENVIIWN:\IENT,\I. ()lJAI.ITY
900 N. SkyHne Or., S11l1a 8
kl.tho faW<, ID 83402
Br�ll Lillie, Governor
Jess llyrnc, OkectOf
well, which can cause a vacuum to occur where potential contaminates can be drawn back Into
the system. At the time the well was drilled, the static water level was measured at 30 feet.
The Cherokee system does not have a pump house, all the water system components are
located in the pump vault next to the well. The pump vault does not have an installed lock,
which has been deemed a significant deficiency. There have been several material
modifications made to the Cherokee system and plans and specs were not submitted for
approval. This is a violation of Idaho Code§ 39-118. Modifications may include but are not
limited to, significant changes to existing processes or facilities or the Installation of other
processes. A preliminary engineering report would have addressed specific purpose and scope,
design requirements, alternative solutions, costs, and operation and maintenance requirements
to demonstrate adequate system capacity. The buried pressure tank has been disconnected, it
is unknown If It was removed, or remains in place and needs to be abandoned. The system also
now has a cycle stop valve installed which acts similarly to a VFD. A flow meter has been
installed as seen in photograph 16. There Is an accessible check valve installed In the Cherokee
pump vault. The Cherokee pump vault was In an overall good, clean condition as shown in
photograph 13. There ls a single Well-X-Trol model WX-302 pressure tank Installed in 2020.
There are no signs of excessive moisture or heat, there was a working heater In place to
prevent freezing. There is some cracking of the wall surface that should be evaluated as soon as
possible to avoid surface water entry, this can be seen in photograph 11. The threaded taps In
the Cherokee pump vault will all need to be equipped with backflow prevention devices.
The two wells form a continuous loop system with no known dead ends or cross-connections.
The distribution consists of galvanized steel piping that Is being replaced with PVC when repairs
are made. The main line size is 3 to 1.5 Inches. All valves are exercised at least once every
quarter. There are no fire hydrants or flushing hydrants in the water system. None of the
system connections are metered. There has been freezing within the water system, but not In
the main lines. Homeowners are responsible for where they connect on the main to their
home. The system was designed for seasonal use and the main lines and service connections'
depth are unknown, but likely buried less than S feet. A pressure reading from the distribution
was taken from the home where the Choctaw Well is located, and displayed 71 psi, shown in
photograph 8.
A site sampling plan will be required to be submitted to DEQ by the end of the year. Currently,
samples are only being collected from the same location each quarter. Samples should
represent the entire water system and each quarter bacteria samples must be collected from a
different location, with backup locations identified. Once the site samptlng plan is submitted, It
must be followed when collecting samples or they may be deemed non-compliant. Samples
were collected for all 4 quarters of 2022, with no violations within the last 5 years. The annual
nitrate sample has already been collected for 2022 as well.
6 STATE OF IDAHO
DEl'ARTMENT OF ENVIIWNi\11:N'l'AI. (.)lJ,\LITY
900 N. Skyllne 0,., Sultii B
ld�t,o Falls, ID. 83402
Financial/Managerial Capacity
lltad litllc, Govcrno, less Byrne. Olrrc:101
Question 1128-Do all Sample Siting Plan(s) meet the minimum requirements? No.
Note: Samples are only being collected from 4043 Kickapoo since 2QT20. Samples must
be taken from different locations each quarter to get an adequate representation of the
whole distribution. A site sampling pion must be submitted by 12/31/2022.
The system owner does not have a current written sample siting plan that meets RTCR
requirements (40 CFR 141.853.a). An RTCR sample siting plan needs to be developed and/or
Implemented.
A sample siting pion Is designed to specify where in the distribution system samples will be
drown to ensure they are representative of the water system.
Submit planned completion dates to DEQ by 12/31/2022.
Corrective Action Plan
Planned Completion Date: 12/31/2022
Actual Completion Date: _____ , Initials: ___ _
Corrective action(s) taken: Plan template must be submitted to DEQ for approval
e STATE OF IDAHO
1>1:1',\lffMENT OI·ENVIR< IN"lliN I ,\I. IJIJt\l.rl \'
900 N, Skyll� Dr., Suite B
Id.tho f;1lls, ID 83402
&r�d littlo, Govornor
lcm Byrni:, Director
Question 1129-Are samples being taken in accordance with the Sample Siting Plan(s}? No.
Note: There is not a current site sampling plan In place. A site sampling pfan must be
submitted by 12/31/2022.
RTCR monitoring samples are not being taken In accordance with the approved sample siting
plan (40 CFR 141.853.a}.
Samples not taken in accordance with a sompf e siting pfan, may not be representative of the
distribution system resufting In the water system not receiving credit for sampling.
Submit planned completion dates to DEQ by 12/31/2022.
Corrective Action Plan
Planned Completion Date: 12/31/2022
Actual Completion Date: _____ ,, Initials: ___ _
Corrective action{s) taken: Plan template must be submitted to DEQ for approval
I certify, to the best of my knowledge that all significant deficiencies have been corrected by
the agreed upon date and that the corrective action meets the requirements pursuant to
IDAPA 58.01.08.
Signature: ________________ _ Date: ______ _
RTCR Sample Instructions
� RTCR Sample Instructions
�
Selecting Sample Locations
Contaminants like coliform bacteria may not be uniformly distributed, so it is critical that the
location(s) selected provide samples that are most representative of the water served to
customers in the PWS's entire distribution system. It is especially important to identify and
include In the sample siting plan those features of the system that may affect the
microbiological quality of the water. PWSs should consider varying sample site locations
throughout the year to better characterize water quality throughout the distribution system.
When selecting sample locations, PWSs should consider:
•Sites that best represent water served to customers throughout the distribution system;
•Proximity to main transmission lines, pressure zones and storage tanks;
•Locations of dead-end pipes, loops and other areas of the piping system's configuration;
•Pressure zones that are upstream and downstream of all storage tanks;
•Cross-connection hazards;
•Seasonal customers or locations with inconsistent water use;
•Areas of the distribution system delivering water from different sources;
•Areas of the distribution system with longer retention times; and
•Areas of the distribution system with low water pressure and slow water movement.
Generally, sample locations should be:
•At a mid-distribution system point;
•Not on the transmission lines (e.g., the distribution system's largest pipes);
•Directly after the storage tanks, specifically for tanks with direct or flow through design (e.g.,
separate pipe for inlet and outlet); and
•Multipurpose sample locations.
o If consistent with each rule, sample locations can be used for compliance with multiple
drinking water regulations. For example, compliance monitoring for Total
Trihalomethane and Haloacetic Acid under the Disinfectants and Disinfection Byproduct
Rules.
Repeat Sample Actions
Within 24 hours (unless an extension is granted by the primacy agency) of notification of a total
coliform-positive (TC+) sample result, a PWS must:
•Collect 3 repeat samples for each TC+ routine sample, even If a Level 1 or Level 2 Assessment
is triggered.
•Continue collecting a set of 3 repeat samples until, either TC is not detected in one complete
set or the system triggers a Level 1 or Level 2 Assessment.
PWS's must collect at least 3 repeat samples at the locations described In their sample siting
plan that include:
•One (1) at the same sample tap where the original TC+ sample occurred,
•One (l} at a tap within five (5} service connections upstream of the original TC+ site, and
•One (1) at a tap within five (5) service connections downstream of the original TC+ site.
Selecting Sampling Taps
Faucets and specially installed sampling taps are the two most common types of sampling sites.
If faucets are to be used, each faucet should be examined carefully to ensure its suitability.
Some examples of potentially unsuitable faucets are:
•Swivel-type faucets because they are difficult to disinfect;
•Faucets with a single valve for hot and cold water;
•Faucets or taps with leaky packing material around the stem;
•Faucets that supply areas, such as janitorial or commercial sinks, where bacterial
contamination Is likely;
•Faucets or taps close to or below ground level;
•Faucets that point upward;
•Faucets that have threads on the inside of their spouts because they are difficult to disinfect;
•Outdoor faucets; and
•Faucets with aerators because they may harbor bacteria. If such faucets are used, it is
recommended that the aerator should be removed before a sample is collected and disinfected
before replacing it.
PrlntForm
Idaho Department of Environmental Quality Total Coliform Sample Siting Plan Form
� Total Coliform Sample Siting Plan
�for Small Systems
This form is intended to assist public water system (PWS) owners and operators with developing a total colifonn sample siting plan. This form is designed for systems taking three samples each month or each quarter (serving $3,300 people). Using this form is optional. However, all public water system are required to have a written sample siting plan m accordance with the "Idaho Rules for Public Water Systems" (IDAPA 58.01.08.100.01).
Part I. General System Information
PWSID: I I PWS Name:
Mailing Address:
PWS Contact Name:
E-mail:
Emergency Contact Name:
E-mail:
Phone:
Phone:
PWS Type: D Community (CWS) D Nontransient noncommunity (NTNC) D Noncommunity transient (NCn
Noncommunity Seasonal System: 0 No D Yes• If yes, season open:_! _______ I close: .. I _____ __,
•Seasonal systems arc required to pcrfonn annual start-up procedures prior lo opening for the season unless exempted in writing.
Sources of Water: Identify sources of drinking water and attach additional sheets as necessary
Source/Facility ID
Nnme of drinkins wa1cr S4llltce(s): well big#, name, spring name. inlllkc source
I.
2
3.
4.
Source Type
GW-ground w111c:r, SP-ipring, SW-surface water, GU-crnund \\;tlCI' under lhc innuencc of SW, P-purch.lsc water from otlv:r system
Usage 4-log Virus
P-p,:rmanent (full/time),Inactivation*
E�lllCll!enC)' (nol pl3nncd Source has con1inuoll$
for use), 1-inlcrim lo 1111,,:t disinf«t1on to provide
pcakdcm1111d 4-tog virus inactivation
1 Yes ('No
(' Yes ('No
1Ycs ('No
(' Yes ('No
*4-lo virus inactivation: Tri ered source water monitonn g � g for the Ground Water Ruic lollowing a routinetotal coliform positive sample is required when a system using ground water does not have 4-log virus inactivation for all ground water sources.
Manifold: List sources that
combine before distribution
Disinfection Treatment Installed/Using: D None D Chlorine D Chloramination D Chlorine dioxide D Ozone
(check all that apply)
Owner/Operator Name: Phone: ------------------------'
Signature: Date:
Version 1.0 Page 1 of 4
PrlntForm
Idaho Department of Environmental Quality Total Coliform Sample Siting Plan Form
Part 2. Sampling Location Information
This section identifies sampling locations for routine and repeat total colifonn (TC) samples. This fonn is designed for systems taking up to 3 routine TC samples per month. Please identify the sample sites by address or dedicated sample point name and location type when applicable (i.e., kitchen faucet). Three repeat samples are required for each routine TC positive result. One repeat is to be taken at the routine location that was TC positive, one repeat is to be taken within S connections upstream of the routine TC positive location, and one repeat is to be taken within S connections downstream of the routine TC positive location. Seasonal systems on quarterly monitoring must identify the month of highest use or the most vulnerable month in each quarter (such as the month with the most rainfall).
Routine Sample Localion Repeat sample localions Month (address. sample station nome) (U .. within 5 connections upslrerun from routine, D -wi1lii11 5 cunnc:clio11:. uownsltcDm fro111 routhi.:)
�anuary I. u
D
2. u
D
I st 3. u
D
Q �cbruary I.u u D A 2. u R D T 3. u E D R March I. u
D
2. u
D
3. u
D
li\pril I. u
D
2. u
D i2nd I 3. u
I D
Q May I. u u D A 2. u R D T 3. u E D
R �une I. u
D
2. u
D
3. u
D
Version 1.0 Page 2 of4
PrintForm
Idaho Department of Environmental Quality Total Coliform Sample Siting Plan Form
Routine Sample Location Repeal sample locations Month (U = within 5 connections upstream from routine, (address, sample sllltion name) D .. within 5 connections dm\11strcam from routine)
July I. u
D
2. u
D 3rd 3. u
D
Q August I. u u D A 2. u R D T 3. u E D R September I . u
D
2. u
D
3. u
D
October I. u
D
2. u
D 4th 3. u
D
Q November I. u u D A 2. u R D T 3. u E D R December I.u
D
2. u
D
3. u
D
Version 1.0 Page 3 of4
PrintForm
Idaho Department of Environmental Quality Total Coliform Sample Siting Plan Form
Most public water system owners or operators are not required to submit total colifonn sample siting plans. The following circumstances require submittal and approval of your sample siting plan by your local field office: Owners and operators who wish to propose alternative fixed sample sites or criteria for selecting sites based on situational information. This infonnation needs to be written into a standard operating procedure as part of the plan. •O�rators or owners of seasonal systems using only ground water and on monthly monitoring that qualify for andwish to take quarterly samples.
Other considerations: Attach a schematic of the distribution system with locations marked for sample sites and other relevant water system infonnation such as wells, storage tanks, booster stations, etc. Ensure the entire distribution system is represented when identifying sampling locations. If there are two or more distribution systems and those distribution systems arc not interconnected, please ensure samples are taken from each distribution system during each compliance period (month or quarter). lf a routine sampling location is at the end of the distribution system or one service connection away from the end of the distribution system, identify an alternative upstream or downstream sampling location from that routine location. Repeat samples must be collected within 24 hours of being notified of a routine positive sample result and must be taken the same day at different sites. However, if there is only one sampling location, such as with a campground, please identify whether you will take one repeat total coliform sample per day for three consecutive days or a larger sample size (300 mL) on one day. Public water systems that use only ground water and do not provide 4-log virus inactivation are required to take triggered source water samples after a routine total coliform positive sample result. The samples must be taken from each source active at the time the routine sample was taken and must be taken before any treatment (raw water).
Version 1.0 Page4 of4
e STATEOFIDAHO
DC:l'AR"I �11:NT OI· ENVIRONMENTAL QUA! l l'Y
900 N, Skyt;r,c Dr., Suite B Idaho Farr,, ID 83402
January 5, 2023
Dorothy Mccarty
Island Park Water Company
455 Constitution Way
Idaho Falls, Idaho 83402
[e-mail]
Brad Linh!, Governor
Jess Byrne, l>in,clor
RE: Shotgun Kickapoo Subd. 6 Public Water System No. 7220064 -Violation for Falling to
Address Significant Deficiencies
Department of Environmental Quality {DEQ) records indicate the Shotgun Kickapoo Subd. 6
publlc water system has accrued one or more violations of the Idaho Rules for Public Drinking Water Systems, IDAPA 58.01.08. Specifically, the owner(s) of the water system has falled to
address the following significant deficiencies Identified in the October 19, 2022, sanitary survey:
•Question #28: Do all the Sample Siting Plan(s) meet the minimum
requirements? No.•Questions #29: Are samples being taken in accordance with the Sample Siting
Plan(s)? No.
Pages 4, 5, 12, and 13 of the Sanitary Survey Report sent to you on November 16, 2022, stated
Site Sampling Plans must be submitted to DEQ for approval by December 31, 2022. This was
also discussed In the sanitary survey inspection when it was discovered that samples were not
being taken from different locations and did not represent the entire distribution system. The
date was required to ensure samples collected In the first quarter of 2023 were in accordance
with the approved Site Sampling Plan. Your water system will remain out of compliance until
the significant deficiencies are corrected. Failure to correct these violations or additional
violations of the Idaho Rules for Public Drinking Water Systems may result in disapproval of
your public water system and further enforcement actions, which may Include a Notice of
Violation with monetary penalties.
As a result of this violation, public notification is required. Please complete the following:
•Within 30 days of receipt of this letter, provide Tier 2 public notification to all customers.•Within 10 days of the posting or delivery, provide a copy of the notification and
certification form to DEQ.
Sample public notification and certification templates are available by choosing the Tier 2 selection on DEQ's Drinking Water Switchboard: http://www2.deq.idaho.gov/water/Pub1icNotificationTemplates/.
Please contact me at [phone] or at [e-mail] to discuss these
violations and required corrective actions.
6 STATE OF IDAHO DEPARTMENT OF ENVIRONMENTAL (JUALITY
900 N. Skyline o, .• Suite B Idaho Falls, ID 83402
Sincerely,
Kelsey Carter
Drinking Water Analyst
Idaho Falls Regional Office
e,�d llllle. GaVl!rn<H'
Jess Byrne, Dir«tor
c: Cassandra Lemmons, Drinking Water Compliance and Enforcement Supervisor
Troy Saffle, Regional Administrator, DEQ-IFRO
Carlin Feisthamel, Regional Engineering Manager, DEQ-IFRO
Jason Fales, Drinking Water Compliance Supervisor, DEQ-IFRO
Travis Culbertson, Idaho Publk Utllities Commission, [e-mail] John Kruck, Idaho Public Utilities Commission, [e-mail]
Chris Hecht, Idaho Public Utilities Commission, [e-mail]
Chris McEwan, Idaho Public Utilities Commission, [e-mail] Jolene Bossard, Idaho Public Utilities Commission, [e-mail]
Roger Buchanan, Buchanan Well Drilling Inc., [e-mail]
e STATE 01'., IDAHO
DEP,\I< I MENT OJ· l!NVll<ONMl:NTAL QUAl.l'I Y
'JOO N. Slr.yllnc Or •• S..ite B ld.1ho F.1lls, 10. 83�02 8r�d llttk!, Govc,1101 Jen avme. Director
A single buried pressure tank Is located next to the pump house. It was not accessible for the
inspection. The specifications for the pressure tank are all unknown, including brand, model,
and capacity. It is thought to be a 2,000-gallon steel buoy that has been in place for over ten
years. The pressure tank has not been tested for structural integrity due to it being inaccessible.
The tank Is capable of maintaining pressure greater than 40 psi. At the time the sanitary survey
was conducted, the pressure gauge was reading 54 psi as shown in photograph 8. The pump
was not cycling excessively, another Indicator that the tank is still functioning properly. The
specifications for the pump are also unknown, other than it is
submersible. An accessible check valve Is Installed on the line after the pump to waste seen In
photograph 7. There Is an adequate pump-to-waste with a secure cap in place. The distribution
consists of galvanized steel piping that Is being replaced with PVC when repairs are made. The
main line size is 1.5 inches. All valves are exercised at least once every quarter. There are no fire
hydrants or flushing hydrants in the water system. There has been freezing within the water
system, but not in the main lines. Homeowners are responsible for where they connect on the
main to their home. The system was designed for seasonal use and the main lines and service
connections' depth are unknown, but likely buried less than 5 feet.
The pump house does not have an Installed lock on the door, this Is deemed a significant
deficiency. Mrs. McCarty mentioned that the system has troubles with individuals cutting the
locks, however, the locks will deter some Individuals, and prevent unauthorized access Into the
pump house. The pump vault must also be kept secure with a lock as a deterrent to minimize
any potential damage or contamination to the water system components. This significant
deficiency is identified in photograph 5. It is recommended to install a locklng well cap or a
fence surrounding the well for the same reason. The pump house is not equipped with any
lighting, a source of light should be provided for repairs and safety. The overall condition of the
pump house was clean and in good repair. There was pooling water in the pump vault which
creates a potential health hazard and could damage any electrical wires and cause corrosion
shown In photograph 6. This has been deemed a significant deficiency, and a floor drain, or
sump pump must be Installed. All threaded taps will also require the installation of a backflow
prevention device. Previous sanitary surveys mentioned an uninstalled flow meter In the pump
vault, this has been removed and there was no flowmeter Installed. There is a safety concern
for the operator with the ladder being used to enter the pump vault missing a rung. There have
not been any reported issues with freezing In the pump house, there was not a heater or
installation present at the time of the inspection.
A site sampling plan will be required to be submitted to OEQ by the end of the year. Currently,
samples are only being collected from the same location each quarter. Samples should
represent the entire water system and each quarter bacteria samples must be collected from a
different location, with backup locations identified. Once the site sampling plan is submitted It
-4-
e STATE OF IDAHO
Dl:PARTMENT OF ENVIRONMENTAL QllAI.ITY
900 N. Sl<yllne Dr .• Suite B ld.lho Falls, ID. 83402 BracJ LIiiie, Gover11or Jess Byrne, Dlu:ctor
must be followed when collecting samples or they may be deemed non-compliant. Samples
were collected for all 4 quarters of 2022, with no violations within the last 5 years. The annual
nitrate sample has already been collected for 2022 as well.
The subdivision is up to date with the annual state drinking water fee. Homeowners are
charged a $280 drinking water fee set by the Public Utilfties Commission. These fees cover
system maintenance, repairs, and cotlectlon of compliance samples. There Is not a current map
of the distribution nor an overall operations and maintenance manual. Overall, the system
appears to be in working condition and ls operated with funds and personnel to provide
maintenance and provide reliability.
-5 -
e STATE OF IDAHO
lll:Pt\RTMhNT OF ENVIRONMENTAL QUALITY
900 N. Skyline or., S..itc aIdaho F�lls, 10. 83402
Financial/Managerial Capacity
Bra,I lillk!, Governor Jcu Byrne, Ofte�tor
Question #28-Do all Sample Slting Plan(s) meet the minimum requirements? No.
Note: Samples are only being collected from 4043 Kickapoo since 2QT20. Samples must
be token from different locations each quarter to get an adequate representation of the
whole distribution. A site sampling plan must be submitted by 12/31/2022.
The system owner does not have a current wrltten sample siting plan that meets RTCR
requirements (40 CFR 141.853.a). An RTCR sample siting plan needs to be developed and/or
implemented.
A sample siting plan is designed to specify where in the distribution system samples will be
drawn to ensure they are representative of the water system.
Submit planned completion dates to DEQ by 12/31/2022.
Corrective Action Plan
Planned Completion Date: 12/31/2022
Actual Completion Date: ____ _, Initials: ___ _
Corrective action(s) taken: Plan template must be submitted to DEQ for approval
eSTATE OF IDAHO llEP,\lfl'MENT OI• ENVIRONMhN l't\l QU,\I.ITY
'IOO N Skyinr. Or., Suite B
Idaho F.,U1, ID Rl�Cl2
Brad Lillie, Go�rnor
lr.1� Byrne. Director
Question 1129-Are samples being taken in accordance with the Sample Siting Plan(s)? No.
Note: There is not a current site sampling plan in place. A site sampling plan must be
submitted by 12/31/2022.
RTCR monitoring samples are not being taken in accordance with the approved sample siting plan (40 CFR 141.853.a).
Samples not taken in accordance with a sample siting plan, may not be representative of the
distribution system resulting In the water system not receiving credit/or sampling.
Submit planned completion dates to DEQ by 12/31/2022.
Corrective Action Plan
Planned Completion Date: 12/31/2022
Actual Completion Date: Initials: ---------
Corrective action(s) taken: Plan template must be submitted to DEQ for approval
I certify, to the best of my knowledge that all significant deficiencies have been corrected by
the agreed upon date and that the corrective action meets the requirements pursuant to
IDAPA 58.01.08.
Signature: _________________ _ Date: ______ _
-D-
RTCR Sample Instructions
� RTCR Sample Instructions
�
Selecting Sample Locations
Contaminants like coliform bacteria may not be uniformly distributed, so it is critical that the
location(s) selected provide samples that are most representative of the water served to
customers in the PWS's entire distribution system. It is especially important to identify and
include in the sample siting plan those features of the system that may affect the
microbiological quality of the water. PWSs should consider varying sample site locations
throughout the year to better characterize water quality throughout the distribution system.
When selecting sample locations, PWSs should consider:
•Sites that best represent water served to customers throughout the distribution system;
•Proximity to main transmission lines, pressure zones and storage tanks;
•Locations of dead-end pipes, loops and other areas of the piping system's configuration;
•Pressure zones that are upstream and downstream of all storage tanks;
•Cross-connection hazards;
•Seasonal customers or locations with inconsistent water use;
•Areas of the distribution system delivering water from different sources;
•Areas of the distribution system with longer retention times; and
•Areas of the distribution system with low water pressure and slow water movement.
Generally, sample locations should be:
•At a mid-distribution system point;
•Not on the transmission lines (e.g., the distribution system's largest pipes);
•Directly after the storage tanks, specifically for tanks with direct or flow through design (e.g.,
separate pipe for inlet and outlet); and
•Multipurpose sample locations.
o If consistent with each rule, sample locations can be used for compliance with multiple
drinking water regulations. For example, compliance monitoring for Total
Trihalomethane and Haloacetic Acid under the Disinfectants and Disinfection Byproduct
Rules.
Repeat Sample Actions
Within 24 hours (unless an extension is granted by the primacy agency) of notification of a total
coliform-positive (TC+) sample result, a PWS must:
•Collect 3 repeat samples for each TC+ routine sample, even if a Level 1 or Level 2 Assessment
is triggered.
•Continue collecting a set of 3 repeat samples until, either TC is not detected in one complete
set or the system triggers a Level 1 or Level 2 Assessment.
PWS's must collect at least 3 repeat samples at the locations described in their sample siting
plan that include:
•One (1) at the same sample tap where the original TC+ sample occurred,
•One (1) at a tap within five (5) service connections upstream of the original TC+ site, and
•One (1) at a tap within five (S) service connections downstream of the original TC+ site.
Selecting Sampling Taps
Faucets and specially installed sampling taps are the two most common types of sampling sites.
If faucets are to be used, each faucet should be examined carefully to ensure Its suitability.
Some examples of potentially unsuitable faucets are:
•Swivel-type faucets because they are difficult to disinfect;
•Faucets with a single valve for hot and cold water;
•Faucets or taps with leaky packing material around the stem;
•Faucets that supply areas, such as janitorial or commercial sinks, where bacterial
contamination is likely;
•Faucets or taps close to or below ground level;
•Faucets that point upward;
•Faucets that have threads on the inside of their spouts because they are difficult to disinfect;
•Outdoor faucets; and
•Faucets with aerators because they may harbor bacteria. If such faucets are used, it is
recommended that the aerator should be removed before a sample is collected and disinfected
before replacing it.
PrlntForm
Idaho Department of Environmental Quality Total Coliform Sample Siting Plan Form
� Total Coliform Sample Siting Plan
�for Small Systems
This fonn is intended to assist public water system (PWS) owners and operators with developing a total coliform sample siting plan. This fonn is designed for systems taking three samples each month or each quaner (serving 53,300 people). Using this form is optional. However, all public water system are required to have a written sample siting planin accordance with the "Idaho Rules for Public Water Systems" (IDAPA 58.01.08.100.01).
Part 1. General System Information
PWSID: l.._ __ ;::-=-=-=-=-=-=-=-=-=-=-=-=-'=I_P_w_s_N_n_m_e_: -==================================.Mailing Address:
PWS Contact Name:
E-mail:Phone:
Emergency Contact Name:
E-mail:Phone: PWS Type: D Community (CWS) D Nontransient noncommunity (NTNC) D Noncommunity transient (NCT) Noncommunity Seasonal System: D No D Yes• If yes, season open:! I close:�1-----� •Seasonal systems are required to perfonn annual start-up procedures prior to opening for the season unless exempted in writing.
Sources of Water: Identify sources of drinking water and attach additional sheets as necessary
Source Type Usage 4-log VirusSource/Faclllty ID GW-ground w.itcr, SP-1pring.1'-pcrmnncnl (full/lime). Inactivation•
Nome of drinking water soun:c:(s): well tag Ii, SW-surface \\o,IIC,r, GU-ground [-emergency (not planned Souro: has conlinuom disinfe,:tion to provide name, spring name, intake soun:e waler under the innucncc of SW, for use), I-interim to meet P-pun:hasc 1vu1c:r from DIiier sysll:m peak demand 4•1og virus in:u:1iva1ion
I. r Yes ("No
2 ("' Yes ("' No
3. r Yes ("No
4. (" Yes ("No
*4-lo virus inacllvation: Tri ered source water monitorin for the Ground Woter Rule followin g gg g g a routinetotal colifonn positive sample is required when a system using ground water does not hove 4-log virus inactivation for all ground water sources.
Manifold: List sources that combine before distribution
Disinfection Treatment Installed/Using: D None D Chlorine O Chloramination D Chlorine dioxide D Ozone (check all that apply) Owner/Operator Name: Phone: .__ __________________ __. Signature: Date:
Version 1.0 Page 1 of4
PrlntFonn
Idaho Department of Environmental Quality Total Coliform Sample Siting Plan Form
Part 2. Sampling Location Information
This section identifies sampling locations for routine and repeat total colifonn (TC) samples. This fonn is designed for systems taking up to 3 routine TC samples per month. Please identify the sample sites by address or dedicated sample point name and location type when applicable (i.e., kitchen faucet). Three repeat samples are required for each routine TC positive result. One repeat is to be taken at the routine location that was TC positive, one repeat is to be taken within 5 connections upstream of the routine TC positive location, and one repeat is to be taken within 5 connections downstream of the routine TC positive location. Seasonal systems on quarterly monitoring must identify the month of highest use or the most vulnerable month in each quarter (such as the month with the most rainfall).
Routine Semple Location Repeal sample locations Month (address, sample station numc) 4 U "' within 5 connections upstream from routine, D = wi1hin 5 connections downstn:am from routine)
Uanuary I. u
D
2. u
D
I st 3. u
D
Q february I.u u D A 2.
D T 3. u E D R March I. u
D
2. u
D
3. u
D
�pril I. u
D
2. u
D 2nd 3. u
D
Q May I. u u D A 2. u R D T 3. u E D R Uune I. u
D 2. u
D
3. u
D
Version 1.0 Page2of4
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Idaho Department of Environmental Quality Total Coliform Sample Siting Plan Form
Routine Sample Location Repeat sample locations Month (U within S connections upstream from routine, (address, s11111plc stnlion name) D = within S connections downstream from routine)
July I. u
D
2. u
D
3rd 3. u
D
Q August I. u u D A 2. u R D T 3. u E D R September I. u
D
2. u
D
3. u
D
October I. u
D
2. u
D
4th 3. u
D
Q November I. u u D A 2. u R D
T 3. u E D R December 1.u
D
2. u
D
3. u
D
Version 1.0 Page 3 of4
PrintForm
Idaho Department of Environmental Quality Total Coliform Sample Siting Plan Form
Most public water system owners or operators are not required to submit total colifonn sample siting plans. The following circumstances require submittal and approval of your sample siting plan by your local field office: •Owners and operators who wish to propose alternative fixed sample sites or criteria for selecting sites based onsituational infonnation. This infonnation needs to be written into a standard operating procedure as part of theplan.Operators or owners of seasonal systems using only ground water and on monthly monitoring that qualify for andwish to take quarterly samples.
Other considerations:
Attach a schematic of the distribution system with locations marked for sample sites and other relevant water system infonnation such as wells, storage tanks, booster stations, etc. Ensure the entire distribution system is represented when identifying sampling locations.
If there are two or more distribution systems and those distribution systems are not interconnected, please ensure samples are taken from each distribution system during each compliance period (month or quarter). lf a routine sampling location is at the end of the distribution system or one service connection away from the end of the distribution system, identify an alternative upstream or downstream sampling location from that routine location. Repeat samples must be collected within 24 hours of being notified of a routine positive sample result and must be taken the same day at different sites. However, if there is only one sampling location, such ns with a campground, please identify whether you will take one repeat total colifonn sample per day for three consecutive days or a larger sample size (JOO mL) on one day. Public water syslems lhat use only ground water and do not provide 4-log virus inactivation are required to take triggered source water samples after a routine total colifonn positive sample result. The samples must be taken from each source aclive at the time the routine sample was laken and must be taken before any treatment (raw water).
Version 1.0 Page4 of4
e-STATE OF IDAHO DEl'AR 1'�1ENT cW
. ENVlkONMl:N'l Al QI IAU I\'
900 N. SkyNn11 Dr., Sult� 8
ldJho rans.10 81402
January 5, 2023
Dorothv McCarty
Island Park Water Companv
455 Constitution Wav
Idaho Falls, Idaho 83402
[e-mail]
e,�d u111c. Govt-tnor Jess B�rne, Oire1:101
RE: Shotgun North Public Water System No. 7220065 -Violation for Failing to Address
Significant Deficiencies
Department of Environmental Quality (DEQ) records indicate the Shotgun North public water
system has accrued one or more violations of the Idaho Rules for Public Drinking Water
Systems, IDAPA 58.01.08. Specifically, the owner(s) of the water system has failed to address the
following significant deficiencies Identified in the October 19, 2022, sanitary survey:
•Question #28: Do all the Sample Siting Plan(s) meet the minimum
requirements? No.•Questions #29: Are samples being taken in accordance with the Sample Siting
Plan(s)? No.
Pages 6, 21, and 22 of the Sanitary Survey Report sent to you on November 16, 2022, stated Site
Sampling Plans must be submitted to DEQ for approval by December 31, 2022. This was also
discussed In the sanitary survey inspection when it was discovered that samples were not being
taken from different locations and did not represent the entire distribution system. The date
was required to ensure samples collected In the first quarter of 2023 were in accordance with
the approved Site Sampling Plan. Your water system will remain out of compliance until the
significant deflclencies are corrected. Failure to correct these violations or additional violations
of the Idaho Rules for Public Drinking Water Systems may result In disapproval of your public
water system and further enforcement actions, which may include a Notice of Violation with
monetary penalties.
As a result of this violation, public notification is required. Please complete the following:
•Within 30 days of receipt of this letter, provide Tier 2 public notification to all customers.•Within 10 days of the posting or delivery, provide a copy of the notification and
certification form to DEQ.
Sample public notification and certification templates are available by choosing the Tier 2 selection on
DEQ's Drinking Water Switchboard: http://www2.deg.idaho.gov/water/PublicNotificationTemplates/.
Please contact me at (208) S28-2650 or at [e-mail] to discuss these
violations and required corrective actions.
e-STATE OF IDAHO
UEl1ARTMl!NT OF ENVIRONMENTAL QUALITY
900 N, SkyUne Dr,. Suite 0 t�ho FaNi, 10.13402
Sincerely,
Kelsey Carter
Drinking Water Analyst
Idaho Falls Regional Office
Brad Uute, GoverM<
ll!n Byrne, Orre<tor
c: Cassandra Lemmons, Drinking Water Compliance and Enforcement Supervisor
Trev Saffle, Regional Administrator, DEQ-IFRO
Carlin Feisthamel, Regional Engineering Manager, DEQ-IFRO
Jason Fales, Drinking Water Compliance Supervisor, 0EQ-IFRO
Travis Culbertson, Idaho Public Utilities Commission, [e-mail]
John Krock, Idaho Public Utilities Commission, [e-mail]
Chris Hecht, Idaho Public Utilities Commission, [e-mail]
Chris McEwan, Idaho Public Utilities Commission, [e-mail]
Jolene Bossard, Idaho Public Utilities Commission, [e-mail]
Roger Buchanan, Buchanan Well Drilling Inc., [e-mail]
e STATE 01◄' IOAIIO Ill l't\l� l'MLN I OI I NVIIHlN�IEN I \I CJI IAI.I I Y
900 N S\yino Dr • Sule,: B ld�hll F�II,, 10 83402
t11�1l l1lllt!, G<lvcrnor
lcu Uymo, Olrc<lllf
quarter. There are no fire hydrants or flushing hydrants in the water system. None of the
system connections are metered. There has been freezing within the water system, but not in
the main lines. Homeowners are responsible for where they connect on the main to their
home. The system was designed for seasonal use and the main lines and service connections'
depth are unknown, but likely buried less than 5 feet. A pressure reading from the distribution
was taken from 3524 Savage Road, and displayed 65 psi, shown in photograph 15.
A site sampling plan will be required to be submitted to DEQ by the end of the year. Currently,
samples are only being collected from the same location each quarter. Samples should
represent the entire water system and each quarter bacteria samples must be collected from a
different location, wlth backup locations Identified. Once the site sampling plan is submitted it
must be followed when collecting samples or they may be deemed non-compliant. Samples
were collected for all 4 quarters of 2022, with no violations within the last 5 years. The annual
nitrate sample has already been collected for 2022 as well.
The subdivision is up to date with the annual state drinking water fee. Homeowners are
charged a $280 drinking water fee set by the Public Utllltles Commission. These fees cover
system maintenance, repairs, and collection of compllance samples. There is not a current map of the distribution nor an overall operations and maintenance manual.
All planned corrective actions will need to be submitted to DEQ by December 19, 2022.
e STATE OF IDAHO
lll�l'1\IU 1\11.N I OI· l�NVIIWN�IHN'I i\L f)U,\I In
!ltJO N. S�yfllle! Dr., Suilc R Idaho F,1111, ID 83�02
Financial/Managerial Capacity
Prat.I Lollh:, GclvL'fllOI lcl\ Ryme, o,rector
Question 1128-Do all Sample Siting Plan(s) meet the minimum requirements? No.
Note: Samples are only being collected from 4043 Kickapoo since 2QT20. Samples must
be taken from different locations each quarter to get an adequate representation of the
whole distribution. A site sampling plan must be submitted by 12/31/2022.
The system owner does not have a current written sample siting plan that meets RTCR
requirements (40 CFR 141.853.a). An RTCR sample siting plan needs to be developed and/or
Implemented.
A sample siting pion is designed ta specify where In the distribution system samples will be
drawn to ensure they ore representative of the water system.
Submit planned completion dates to OEQ by fJ.2/31/2022.
Corrective Action Plan
Planned Completion Date: 12/31/2022
Actual Completion Date: ____ _, Initials: ___ _
Corrective action(s) taken: Plan template must be submitted to DEQ for approval
e STATE 011 IDAHO IJl:111\IUMI NTl)I· L:NVIIWNMEN.1,\1 <Jl 1,\1 l'I Y
900 N, S�yRnc Or , Suite! B
ld.lho foils, 10 81402
Br.Jd Llllkl, GoYl.'l'IIOf
Jen Ovrn«', Oitl'Ctor
Question #29-Are samples being taken in accordance with the Sample Siting Plan{s)? No.
Note: There is not a current site sampling plan in place. A site sampling plan must be
submitted by 12/31/2022.
RTCR monitoring samples are not being taken in accordance with the approved sample siting
plan (40 CFR 141.853.a).
Samples not taken In accordance with a sample siting plan, may not be representative of the
distribution system resulting In the water system not receiving credit for sampling.
Submit planned completlon dates to DEQ by 12/31/2022.
Corrective Action Plan
Planned Completion Date: 12/31/2022
Actual Completion Date: ____ _, Initials: ___ _
Corrective action(s) taken: Plan template must be submitted to OEQ for approval
-22 -
RTCR Sample lnstruclions:
� RTCR Sample Instructions el
Selecting Sample Locations
Contaminants like coliform bacteria may not be uniformly distributed, so it is critical that the
location(s) selected provide samples that are most representative of the water served to
customers In the PWS's entire distribution system. It is especially important to identify and
include in the sample siting plan those features of the system that may affect the
microbiological quality of the water. PWSs should consider varying sample site locations
throughout the year to better characterize water quality throughout the distribution system.
When selecting sample locations, PWSs should consider:
•Sites that best represent water served to customers throughout the distribution system;
•Proximity to main transmission lines, pressure zones and storage tanks;
•Locations of dead-end pipes, loops and other areas of the piping system's configuration;
•Pressure zones that are upstream and downstream of all storage tanks;
•Cross-connection hazards;
•Seasonal customers or locations with inconsistent water use;
•Areas of the distribution system delivering water from different sources;
•Areas of the distribution system with longer retention times; and
•Areas of the distribution system with low water pressure and slow water movement.
Generally, sample locations should be:
•At a mid-distribution system point;
•Not on the transmission lines (e.g., the distribution system's largest pipes);
•Directly after the storage tanks, specifically for tanks with direct or flow through design (e.g.,
separate pipe for inlet and outlet); and
•Multipurpose sample locations.
o If consistent with each rule, sample locations can be used for compliance with multiple
drinking water regulations. For example, compliance monitoring for Total
Trihalomethane and Haloacetic Acid under the Disinfectants and Disinfection Byproduct
Rules.
Repeat Sample Actions
Within 24 hours (unless an extension Is granted by the primacy agency) of notification of a total
coliform-positive (TC+) sample result, a PWS must:
•Collect 3 repeat samples for each TC+ routine sample, even if a Level 1 or Level 2 Assessment
ls triggered.
•Continue collecting a set of 3 repeat samples until, either TC Is not detected in one complete
set or the system triggers a Level 1 or Level 2 Assessment.
PWS's must collect at least 3 repeat samples at the locations described In their sample siting plan that Include:
•One (1) at the same sample tap where the original TC+ sample occurred,
•One (1) at a tap within five (5) service connections upstream of the original TC+ site, and
•One (1) at a tap within five (5) service connections downstream of the original TC+ site.
Selecting Sampling Taps
Faucets and specially Installed sampling taps are the two most common types of sampling sites.
If faucets are to be used, each faucet should be examined carefully to ensure Its suitability.
Some examples of potentially unsuitable faucets are:
•Swivel-type faucets because they are difficult to disinfect;
•Faucets with a single valve for hot and cold water;
•Faucets or taps with leaky packing material around the stem;
•faucets that supply areas, such as janitorial or commercial sinks, where bacterial
contamination is likely;
• Faucets or taps close to or below ground level;
•Faucets that point upward;
•Faucets that have threads on the inside of their spouts because they are difficult to disinfect;
•Outdoor faucets; and
•Faucets with aerators because they may harbor bacteria. If such faucets are used, it is
recommended that the aerator should be removed before a sample is collected and disinfected
before replacing It.
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Idaho Department of Environmental Quality Total Coliform Sample Siting Plan Form
/2\ Total Coliform Sample Siting Plan
�for Small Systems
This fonn is intended to assist public water system (PWS) owners and operators with developing a total colifonn sample siting plan. This form is designed for systems taking three samples each month or each quarter (serving $3,300 people). Using this fonn is optional. However, all public water system are required lo have a written sample siting planm accordance with the "Idaho Rules for Public Water Systems" (IDAPA 58.01.08.100.01).
Part 1. General System Information
PWSID: I I PWS Name: '----;:::=========::::::::...---============================. Mailing Address: �-.--_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-.....,--' PWS Contact Name:
E-mail:Phone:
Emergency Contact Name:
E-mail:Phone: PWS Type: D Community (CWS) D Nontransicnt noncommunity {NTNC) D Noncommunity transient (NCD Noncommunity Seasonal System: D No D Yes• If yes, season open:f I close: ... [ _____ ___,•Seasonal systems arc required to pcrfom1 nnnual start-up procedures prior to opening for the season unless exempted in writing.
Sources of Water:Identify sources ofdrinking water and attach additional sheets as necessary
Source/Facility ID
Name nr drinking w:itc:r sourcc(s) wc:JI 1.1g N, name, S)ll'ing nanie, in1.1kc 101Jme
I.
2
3. 4.
Source Type
GW-gruund water, SP-spnng. SW-surface \\11lcr, GU-gruuml water under 1hc innuc:ncc of SW. r-purchMC water from nlhi.'r 1ys1,:m
Usage 4-log Virus
r-flfflllllncnl (rull/limc:),Inactivation•
F.-rmcrac:ncy (not planned Source has continuous
for use), I-interim to mc:ct disinfei:tion to provide
pc;ik dc:111111111 4-lug virus inactiv111ion 1 Yes ('No(' Yes I No 1 Yes (�No
r Yes ,No
*4-log virus inactivation: Triggered source water momlonng for the Ground Water Rule following a routtnetotal coliform positive sample is required when a system using ground water docs not have 4-log virusinactivation for nil ground water sources.
Manifold: List sources thatcombine before distribution
Disinfection Treatment Installed/Using: D None D Chlorine D Chloramination D Chlorine dioxide D Ozone(check all thnt apply) Owner/Operator Name: Phone: ....._ __________________ __. Signature: Date:
Version 1.0 Page 1 of4
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Idaho Department of Environmental Quality Total Coliform Sample Siting Plan Form
Part 2. Sampling Location Information
This section identifies sampling locations for routine and repeat total coliform (TC) samples. This form is designed for systems taking up to 3 routine TC samples per month. Please identify the sample sites by address or dedicated sample point name and location type when applicable (i.e., kitchen faucet). Three repeat samples are required for each routine TC positive result. One repeat is to be taken at the routine location that was TC positive, one repeat is to be taken within 5 connections upstream of the routine TC positive location, and one repeat is to be taken within 5 connections downstream of the routine TC positive location. Seasonal systems on quarterly monitoring must identify the month of highest use or the most vulnerable month in each quarter (such as the month with the most rainfall).
Routine Sample Location Repeat sample locations Month (nddres.,. Sllmplc stnlion nwncl (U ,. within 5 connections upstream from routine, D'" within S connections downstn:om from routine)
January I. u
D
2. u
D
I st 3. u
'Q �ebruary I.u u D
A 2. u R D T 3. u
E D R March I. u
D
2. u
D
3. u
D
I �pril I. u
D
2. u
D
2nd 3, u
D
Q May I. u u D A 2. u R D T 3. u E D
R lune I. u
D
2. u
D
3. u
D
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Idaho Department of Environmental Quality Total Coliform Sample Siting Plan Form
Routine Sample Loca1ion Repeal sample locations Month (address, sample station name) (U = wilhin S connections upstream from routine, D "'within S connections downstream from routine)
July I. u
D
2. u
D 3rd 3. u
D
Q August I. u u D
A 2. u R D T 3. u
E D R September I. u
D
2. u
D
3. u
D
October I. u
D
2. u
D
4th 3. u
D
Q November I. u u D
A 2. u R D
T 3. u
E D R December I.u
D
2. u
D
3. u
D
Version 1.0 Page 3 of4
PrlntFom,
Idaho Department of Environmental Quality Total Coliform Sample Siting Plan Form
Most public waler system owners or operators are not required to submit toml colifonn sample siting plans. The following circumstances require submittal and approval of your sample siting plan by your local field office: •Owners and operators who wish to propose alternative fixed sample sites or criteria for selecting sites based onsituational infonnation. This infonnation needs to be written into a standard operating procedure as part of theplan.Operators or owners of seasonal systems using only ground water and on monthly monitoring that qualify for andwish to take quarterly samples.
Other considerations: Attach a schematic of the distribution system with locations marked for sample sites and other relevant water system information such as wells, storage tanks. booster stations, etc. Ensure the entire dislribulion system is rcpresenled when identifying l>lllnpling locations. ff there are two or more distribution systems and those distribution systems arc not interconnected, please ensure samples are taken from each distribution system during each compliance period (month or quarter). lfa routine sampling location is at the end of the distribution system or one service connection away from the end of the distribution system, identify an alternative upstream or downstream sampling location from that routine location. Repeat samples must be collected within 24 hours of being notified of a routine positive sample result end must be taken the same day at different sites. However, if there is only one sampling location, such as with a campground. please identify whether you will toke one repeat total coliform sample per day for three consecutive days or n larger sample size (300 mL) on one day. Public water systems that use only ground water end do not provide 4-log virus inactivation are required to take triggered source water samples after a routine total coliform positive sample result. The samples must be taken from each source active nt the time the routine sample was taken and must be taken before any treatment (raw water).
Version 1.0 Page4 of4
e STATE OF IDAHO DEl',\R 1 l\lliN.I OI• 1:NVIIWN�WN1 Al Q_ll,\I.ITV
900 N. S�yllne Or., Sutic eld.lho f,11h, 10 8J402
January S, 2023
Dorothy McCarty
Island Park Water Company
455 Constitution Way
Idaho Falls, Idaho 83402
[e-mail]
8ml llltl�. Go\/1?roor Jen Byrne, D11rdor
RE: Shotgun South Stevens Lane Water System No. 7220066 -Violation for Falling to Address Significant Deficiencies
Department of Environmental Quality (DEQ) records indicate the Shotgun South Stevens lane
public water system has accrued one or more violations of the Idaho Rules for Public Drinking
Water Systems, IDAPA SS.01.08. Specifically, the owner(s) of the water system has failed to
address the following significant deficiencies Identified in the October 19, 2022, sanitary survey:
•Question #28: Do all the Sample Siting Plan(s) meet the minimum
requirements? No.•Questions #29: Are samples being taken in accordance with the Sample Siting
Plan(s)? No.
Pages 4, 11, and 12 of the Sanitary Survey Report sent to you on November 16, 2022, stated Site
Sampling Plans must be submitted to DEQ for approval by December 31, 2022. This was also
discussed in the sanitary survey inspection when it was discovered that samples were not being
taken from different locations and did not represent the entire distribution system. The date
was required to ensure samples collected in the first quarter of 2023 were In accordance with
the approved Site Sampling Plan. Your water system will remain out of compliance until the
significant deficiencies are corrected. Failure to correct these violations or additional violations
of the Idaho Rules for Public Drinking Water Systems may result in disapproval of your public
water system and further enforcement actions, which may Include a Notice of Violation with
monetary penalties.
As a result of this violation, public notification is required. Please complete the following:
•Within 30 days of receipt of this letter, provide Tier 2 public notification to all customers.•Within 10 days of the posting or delivery, provide a copy of the notification and
certification form to DEQ.
Sample public notification and certification templates are available by choosing the Tier 2 selection onDEQ's Drinking Water Switchboard: http://www2.deg.ldaho.gov/water/PublicNotificatlonTemp1ates/.
Please contact me at [phone] or at [e-mail] to discuss these
violations and required corrective actions.
e STATE OF IDAHO
l>El',\RTMHNT OF1:NVIIWNMENTAI. QU,\Lll'Y
,00 N. Skyline Or., Sulle e Id.Iha rans, ID. 81402
Sincerely,
Kelsey Carter
Drinking Water Analyst
Idaho Falls Regional Office
Bt�d Ultk!, CiOYCfAOf less Byme, Dtrectm
c: Cassandra Lemmons, Drinking Water Compliance and Enforcement Supervisor
Troy Saffle, Regional Administrator, DEQ-IFRO
Carlin Feisthamel, Regional Engineering Manager, DEQ-IFRO
Jason Fales, Drinking Water Compliance Supervisor, OEQ-IFRO
Travis Culbertson, Idaho Public Utilities Commission, [e-mail]
John Kruck, Idaho Public Utilities Commission, [e-mail]
Chris Hecht, Idaho Public Utilities Commission, [e-mail]
Chris McEwan, Idaho Public Utilities Commission, [e-mail]
Jolene Bossard, Idaho Public Utilities Commission, [e-mail]
Roger Buchanan, Buchanan Well Drilling Inc., [e-mail]
e STATE OF lDAHO
l.>Hl',\lfl'�IHN I < ll· 1:NVII« >NMHN'J ,\I. ()ll1\I I I''
900 N. Skyline Dr , Sullct II kl.lho FJKS, tO 8]402
Br.td llllli:, Go�i:11101
�u By,ne, Dl1cc10,
where potential contaminates can be drawn back into the system. At the time the well was
drilled, the static water level was measured at 11 feet.
The pump vault contains a single pressure tank. It is presently below ground level which not In
compliance with the drinking water rules, However, a sump pump is present and actively
removes water from the pump vault. The pressure tank is a Well-X-Trol model WX-302 with a
capacity of 86 gallons. The pressure tank was manufactured in April of 2006 and installed soon
after, shown in photograph 5. The pressure gauge In the pump house read 42 psi at the time
the Inspection was conducted seen In photograph 7. A distribution reading was taken from the
frost-free hydrant closest to the well and it only read 37 psi, as shown in photograph 10. A
minimum of 40 psi is required to be maintained In the distribution; this has been identified as a
significant deficiency. The pump Is a single horsepower submersible type, with the brand and
set points being unknown. An accessible check valve is installed as well as a flowmeter. The
flowmeter displayed 4,467,720 gallons, displayed in photograph 6. There Is a threaded tap
located In the pump house that is not protected with a backflow prevention device, which has
been deemed a significant deficiency. This significant deficiency Is shown in photograph 8.
There is an adequate pump-to-waste with a secure cap in place and isolation valves.
The distribution consists of galvanized steel piping that is being replaced with PVC when repairs
are made. The main line size is 1.5 lnches. All valves are exercised at least once every quarter.
There are no fire hydrants or flushing hydrants In the water system. There has been freezing
wlthln the water system, but not in the main lines. Homeowners are responsible for where they
connect on the main to their home. The system was designed for seasonal use and the main
lines and service connections' depth are unknown, but likely buried less than 5 feet.
The pump vault does not have an Installed lock on the door, this is deemed a significant
deficiency. Mrs. McCarty mentioned that the system has troubles with individuals cutting the
locks, however, the locks will deter some Individuals, and prevent unauthorized access into the
pump house. The pump vault must also be kept secure with a lock as a deterrent to minimize
any potential damage or contamination to the water system components. The pump vault is
not equipped with any lighting, a source of light should be provided for repairs and safety. The
overall condition of the pump house was clean and in good condition shown in photograph 4.
There were no signs of excessive heat or moisture.
A site sampling plan will be required to be submitted to DEQ by the end of the year. Currently,
samples are only being collected from the same location each quarter. Samples should
represent the entire water system and each quarter bacteria samples must be collected from a
different location, with backup locations Identified. Once the site sampling plan is submitted it
must be followed when collecting samples or they may be deemed non-compliant. Samples
-4 -
e STATE OF IDAHO I >l"l'M{'I Ml�N I OI l·NVIIWNMl:NTAI. ()11,\1 J'I,--------------------------900 N nvftnu o, .. Su,ce a
ldnho F�U,. If> KJ402
Financial/Managerial Capacity
llr�,1 l1111�. Gove,nor
IC�S Bym�. Oitectar
Question #ZS-Do all Sample Siting Plan ls) meet the minimum requirements? No.
Note: Samples are only being coflected from 4043 Kickapoo since 2QT20. Samples must
be taken from different locations each quarter to get on adequate representation of the
whole distribution. A site sampling plan must be submitted by 12/31/2022.
The system owner does not have a current written sample siting plan that meets RTCR
requirements (40 CFR 141.853.a). An RTCR sample siting plan needs to be developed and/or
implemented.
A sample siting plan is designed to specify where In the distribution system samples will be
drawn to ensure they are representative of the water system.
Submit planned completion dates to OEQ by 12/31/2022.
Corrective Action Plan
Planned Completion Date: 12/31/2022
Actual Completion Date:----� Initials: ___ _
Corrective action(s) taken: Plan template must be submitted to OEQ for approval
e STATE OF IDAHO I >Fl',\I{ I Ml NT 01 l·NVllmNMrNT,\I (.Jll,\1.11 Y
900 N Slyff1111 Or , Suite, B ld.\ho f,1111, 10 113407 Dr�d Little, Govt!rnor lcu Bvme. Dlrcc1nr
Question fl29-Are samples being taken in accordance with the Sample Siting Plan(s)? No.
Note: There Is not a current site sampling pion In place. A site sampling plan must be
submitted by 12/31/2022.
RTCR monitoring samples are not being taken In accordance with the approved sample siting
plan (40 CFR 141.853.a).
Samples not token in accordance with a sample siting pion, may not be representative of the
distribution system resulting in the water system not receiving credit for sampling.
Submit planned completion dates to DEQ by 12/31/2022.
Corrective Action Plan
Planned Completion Date: 12/31/2022
Initials: Actual Completion Date: ____ _, ----
Corrective actlon(s) taken� Plan template must be submitted to DEQ for approval
I certify, to the best of my knowledge that all significant deficiencies have been corrected bythe agreed upon date and that the corrective action meets the requirements pursuant to
lDAPA 58.01.08.
Signature: ________________ _ Date: ______ _
HTCr< Sampl� l11structjo,1s
t.:!..\. RTCR Sample Instructions'{]I
Selecting Sample Locations
Contaminants like coliform bacteria may not be uniformly distributed, so it is critical that the
location(s) selected provide samples that are most representative of the water served to
customers In the PWS's entire distribution system. It is especially important to identify and
include in the sample siting plan those features of the system that may affect the
microbiological quality of the water. PWSs should consider varying sample site locations
throughout the year to better characterize water quality throughout the distribution system.
When selecting sample locations, PWSs should consider:
•Sites that best represent water served to customers throughout the distribution system;
•Proximity to main transmission lines, pressure zones and storage tanks;
•locations of dead-end pipes, loops and other areas of the piping system's configuration;
•Pressure zones that are upstream and downstream of all storage tanks;
•Cross�connection hazards;
•Seasonal customers or locations with Inconsistent water use;
•Areas of the distribution system delivering water from different sources;
•Areas of the distribution system with longer retention times; and
•Areas of the distribution system with low water pressure and slow water movement.
Generally, sample locations should be:
•At a mid-distribution system point;
•Not on the transmission lines (e.g., the distribution system's largest pipes);
•Directly after the storage tanks, specifically for tanks with direct or flow through design (e.g.,
separate pipe for inlet and outlet); and
•Multipurpose sample locations.
o If consistent with each rule, sample locations can be used for compliance with multiple
drinking water regulations. For example, compliance monitoring for Total
Trihalomethane and Haloacetic Acid under the Disinfectants and Disinfection Byproduct
Rules.
Repeat Sample Actions
Within 24 hours (unless an extension is granted by the primacy agency) of notification of a total
coliform-positive (TC+) sample result, a PWS must:
•Collect 3 repeat samples for each TC+ routine sample, even if a Level 1 or Level 2 Assessment
is triggered.
•Continue collecting a set of 3 repeat samples until, either TC is not detected in one complete
set or the system triggers a Level 1 or Level 2 Assessment.
PWS's must collect at least 3 repeat samples at the locations described in their sample siting
plan that include:
•One (1) at the same sample tap where the original TC+ sample occurred,
•One (1) at a tap within five (5) service connections upstream of the original TC+ site, and
•One (1) at a tap within five (5) service connections downstream of the original TC+ site.
Selecting Sampling Taps
Faucets and specially Installed sampling taps are the two most common types of sampling sites.
If faucets are to be used, each faucet should be examined carefully to ensure its suitability.
Some examples of potentially unsuitable faucets are:
•Swivel-type faucets because they are difficult to disinfect;
•Faucets with a single valve for hot and cold water;
•Faucets or taps with leaky packing material around the stem;
•Faucets that supply areas, such as janitorial or commercial sinks, where bacterial
contamination is likely;
•Faucets or taps close to or below ground level;
•Faucets that point upward;
•Faucets that have threads on the inside of their spouts because they are difficult to disinfect;
•Outdoor faucets; and
•Faucets with aerators because they may harbor bacteria. If such faucets are used, It ls
recommended that the aerator should be removed before a sample is collected and disinfected
before replacing it.
PrintFoon
Idaho Department of Environmental Quality Total Coliform Sample Siting Plan Form
� Total Coliform Sample Siting Plan
�for Small Systems
This fonn is intended to assist public water system (PWS) owners and operators with developing a total coliform sample siting plan. This form is designed for systems taking three samples each month or each quarter (serving $3,300 people). Using this form is optional. However, all public water system are required to have a wntten sample siting plan in accordance with the "Idaho Rules for Public Water Systems" (IDAPA 58.01.08.100.01).
Part 1. General System Information
PWSID: PWS Name:
Mailing Address:
PWS Contact Name:
E-mail:Phone:
Emergency Contact Name:
E-mail:Phone:
PWS Type: D Community (C\VS) D Nontransient noncommunity (NTNC) D Noncommunity transient (NCT}
Noncommunity Seasonal System: D No D Yes• lfyes, season open:I I close:L.l _____ ...-1 " Seosonal systems ore required to perform annual slan-up procedures prior to opening for the season unless exempted in writing.
Sources of Water: Identify sources of drinking water and attach additional sheets as necessary
Source/Facility ID
NlllTlC of drinking w;i1cr ,ourcc(s) well I.lg#, n;unc, sprmg n.ime, mlllkc source
I.
2
3.
4.
Source Type GW••ground WIiier, SP-1pnni;. SW-surface waler, Gl'-ground waler under the influence or SW, r .. purchasc w.aacr rrom other sys1.:m
Usage 4-log Virus
P-p:rrnancnl ( rullllimc:),Inactivation• E-emcrgcm.-y (not plnnncd Source lw conunuow
ror usi:). r-inu:nm 10 med dasinfc,;lion tu pruvidcpc,sl,: demand 4-log VIN$ inactiVIIIIOnr Yes 1 ... No
1 Yes rNo
1 Yes ('No
1 Yes rNo . *4-log virus inactivation: Triggered source water momtonng for the Ground Water Rule following a rouhnetotal coli form positive sample is required when a system using ground water docs not have 4�1og virusinactivation for all ground water sources.
Manifold: List sources that combine before distribution
Disinfection Treatment Installed/Using: D None D Chlorine D Chloramination D Chlorine dioxide D Ozone (check all that apply)
Owner/Operator Name: Phone: '----------------------'
Signature: Dale:
Version 1.0 Page 1 of 4
PrlntForm
Idaho Department of Environmental Quality Total Coliform Sample Siting Plan Form
Part 2. Sampling Location Information
This section identifies sampling locations for routine and repeat total colifonn (TC) samples. This form is designed for systems taking 11p to 3 routine TC samples per month. Please identify the sample sites by address or dedicated sample point name and location type when applicable (i.e., kitchen faucet). Three repeat samples are required for each routine TC positive result. One repeat is to be taken at the routine location that was TC positive, one repeat is to be taken within 5 connections upstream of the routine TC positive location, and one repeat is to be taken within 5 connections downstream of the routine TC positive location. Seasonal systems on quarterly monitoring must identify the month of highest use or the most vulnerable month in each quarter (such as the month with the most rainfall).
Routine Sample Location Repeat sample locations Month (:iddrcss. sample station name) (U within S connections upstn:am rrom routine, D -within 5 connections downstream rmm routine)
1anuary I. u
D
2. u
D
1st 3. u
D
Q r-ebruary I. u u D A 2. u R D T 3. u E D
R Mnn:h I. u
D
2. u
D
3. u
D
April 1. u
D
2. u
D 2nd 3. u
D
Q May I. u u D A 2. u R D
T I 3. u E D R June I. u
D
2. u
D
3.
D
Version 1.0 Page2 of4
PrintForm
Idaho Department of Environmental Quality Total Coliform Sample Siting Plan Form
Routine Sample Location Repeat sample locations Month (address, Sllmplc station name) (U = within 5 connections upstream from routine, D., within 5 connections downstream from routine)
July I. u
D
2. u
D 3rd 3. u
D Q August I. u u D
A 2. u R D T 3. u E D R September I. u
D
2. u
D
3. u
D
October I. u
D
2. u
D 4th 3. u
D Q November I. u u D
A 2. Li R D T 3. u E D
R December I. u
D
2. u
D
3. u
D
Version 1.0 Page3of4
PrlntFocm
Idaho Department of Environmental Quality Total Coliform Sample Siting Plan Form
Most public water system owners or operators are not required to submit total co!ifonn sample siting plans. The following circumstances require submittal and approval of your sample siting plan by your local field office: ·Owners and operators who wish to propose alternative fixed sample sites or criteria for selecting sites based onsituational infonnation. TI1is information needs lo be written into a standard operating procedure as part of theplan.Operators or owners of seasonal systems using only ground water and on monthly monitoring that qualify for andwish to take quarterly samples.
Other considerations: Attach a schematic of the distribution system with locations marked for sample sites and other relevant water system information such as wells, storage tanks, booster stations, etc. Ensure the entire distribution system is represented when identifying sampling locations. If there are two or more distribution systems and those distribution systems arc not interconnected, please ensure samples are taken from each distribution system during each compliance period (month or quarter). lfa routine sampling location is at the end of the distribution system or one service connection away from the end of the distribution system, identify an alternative upstream or downstream sampling location from that routine location. Repeat samples must be collected within 24 hours of being notified of a routine positive sample result and must be taken the same day al different sites. However, if there is only one sampling location, such us with a campground, please identify whether you will take one repeat total colifonn sample per day for three consecutive days or a larger sample size (300 mL) on one day. Public water systems that use only ground water and do not provide 4-log virus inactivation are required to take triggered source water samples afler a routine total coliform positive sample result. The samples must be taken from each source active al the time the routine sample was taken and must be taken before any treatment (raw water).
Version 1 0 Page 4 of4
@)STATE OF IDAHO
DEl'AR"l Ml:NT OF l:NVIRONMCNTAI. QUAI ITY
900 N Skyline Dr , Sul1c 8 Idaho fa!li, ID BJ402
January 5, 2023
Dorothy McCarty
Island Park Water Company
455 Constitution Way
Idaho Falls, Idaho 83402
[e-mail]
Brad llUle, Governor
Jess Byrne, Director
RE: Valley View Subdivision Public Water System No. 7220156 --Violation for Failing to Address
Significant Deficiencies
Department of Environmental Quality (DEQ) records indicate the Valley View Subdivision public
water system has accrued one or more violations of the Idaho Rules for Public Drinking Water
Systems, IDAPA 58.01.08. Specifically, the owner(s} of the water system has failed to address the
following significant deficiencies identified in the October 20, 2022, sanitary survey:
•Question #28: Do all the Sample Siting Plan(s) meet the minimum
requirements? No.•Questions #29: Are samples being taken In accordance with the Sample Siting
Plan(s)? No.
Pages 6, 25, and 26 of the Sanitary Survey Report sent to you on November 16, 2022, stated Site
Sampling Plans must be submitted to DEQ for approval by December 31, 2022. This was also
discussed in the sanitary survey inspection when it was discovered that samples were not being
taken from different locations and did not represent the entire distribution system. The date was required to ensure samples collected in the first quarter of 2023 were in accordance with the approved Site Sampling Plan. Your water system will remain out of compliance until the
significant deficiencies are corrected. Failure to correct these violations or additional violations of the Idaho Rules for Public Drinking Water Systems may result in disapproval of your public
water system and further enforcement actions, which may include a Notice of Violation with
monetary penalties.
As a result of thls violation, public notification is required. Please complete the following:
■Within 30 days of receipt of this letter, provide Tier 2 public notification to all customers.•Within 10 days of the posting or delivery, provide a copy of the notification and
certification form to DEQ.
Sample public notification and certification templates are available by choosing the Tier 2 selection on DEQ's Drinking Water Switchboard: http://www2.deg.ldaho.gov/water/PublicNotificationTemp1ates/.
Please contact me at [phone] or at [e-mail] to discuss these
violations and required corrective actions.
e STATE OF IDAHO Dl:Pt\RTMENT OF ENVIRONMENTAi. (JllAI 11 Y
900 N. SkyUnr Dr,, Sullc B Idaho FaNs, ID. 83402
Sincerely,
Kelsey Carter
Drinking Water Analyst
Idaho Falls Regtonal Office
Br�d Little, Governor less Bymr, D1rec10r
c: Cassandra Lemmons, Drinking Water Compliance and Enforcement Supervisor
Troy Saffle, Regional Administrator, DEQ-IFRO
Carlin Feisthamel, Regional Engineering Manager, DEQ-IFRO
Jason Fales, Drinking Water Compliance Supervisor, DEQ-IFRO
Travis Culbertson, Idaho Public Utilities Commission, [e-mail]
John Kruck, Idaho Pubtic Utilities Commission, [e-mail]
Chris Hecht, Idaho Public Utilities Commission, [e-mail]
Chris McEwan, Idaho Publfc Utilities Commission, [e-mail]
Jolene Bossard, Idaho Public Utilities Commission, [e-mail]
Roger Buchanan, Buchanan Well Drilling Inc., [e-mail]
e STATE OF IDAHO
IH:l'i\lffMEN I 01· ENVIRONMENT,\L CJU1\I.ITY
900 N StyQnl! Dr., Sult!! 8 td,lho Fall\, 10. 834D2 Br�d l11Uc, Gowmor len Ryrne, Olreccar
accessible check valve installed in the West Well pump vault. A check valve will need to be
installed between the pump and the first isolation valve to protect the source from
contaminants. There Is not adequate heating or insulation in the West Well pump vault, to
prevent freezing and ensure efficient operation. DEQ is aware of main lines freezing and
breaking during the beginning of 2022. These mains have been repaired according to the PWS
owner.
There is currently a significant main line leak that has made its way to the surface, shown In
photograph 8. The main line break is within 100 feet of the East Well and has the potential to
impact the two pump vaults. Water main breaks are major sources of contamination and must
be fixed as soon as possible. If the main line is not repaired in a timely manner freezing will also
be an issue. The main line leak is likely impacting pressure throughout the distribution. During
the sanitary survey, a pressure reading was taken from a home near the West Well and
displayed 32 psi. Low pressure is a significant deficiency that will need to be addressed. The
PWS was constructed and has been modified after 7/1/1985 and is not able to maintain a
minimum pressure of 40 psi throughout the distribution system during peak hour demand
conditions. The reading was collected during a low demand when few residents were there.
There is a booster station on Rees Drive that was inaccessible at the time the sanitary survey
was conducted. Information about the booster station is all unknown and plans and specs have
never been submitted to DEQ. The next time the operator is in the booster station they are to
collect data and take pictures to be given to OEQ. Based on the original plans submitted to DEQ
there is a dead-end main located on Valley Drive. This will need to be flushed semi-annually to
avoid stagnant water-related issues. All valves are exercised at least once every quarter. There
are no fire hydrants or flushing hydrants in the water system. None of the system connections
are metered. There has been freezing within the water system, but not in the main lines.
Homeowners are responsible for where they connect on the main to their home. The system
was designed for seasonal use and the main lines and service connections' depth are unknown,
but likely buried less than 5 feet.
A site sampling plan will be required to be submitted to DEQ by the end of the year. Currently,
samples are only being collected from 4129 Herring Drive each quarter. Samples should
represent the entire water system and each quarter bacteria samples must be collected from a
different location, with backup locations identified. Once the site sampling plan ls submitted, it
must be followed when collecting samples or they may be deemed non-compliant. Samples
were collected for all 4 quarters of 2022, with no violations within the last 5 years. The annual
nitrate sample has already been collected for 2022 as well.
The subdivision Is up to date with the annual state drinking water fee. Homeowners are
charged a $280 drinking water fee set by the Public Utilities Commission. These fees cover
e STATE OF IDAHO Dl!Pt\K I Ml;N I 01· l·NVIIWNMl:N I ,\I IJU,\I In
900 N S�ylinc! Or , Sul1 e II Idaho f.1111, ID 81402
Financial/Managerial Capacity
e, ad l11ll1?, Governor IM, Byrne. Director
Question 1128-Do all Sample Siting Plan(s) meet the minimum requirements? No.
Note: The system owner does not hove o current written sample siting plan that meets
RTCR requirements (40 CFR 141.853.a). An RTCR sample siting plan needs to be
developed and/or implemented.
The system owner does not have a current written sample siting plan that meets RTCR
requirements (40 CFR 141.853.a). An RTCR sample siting plan needs to be developed and/or
Implemented.
A sample siting plan is designed to specify where In the distribution system samples will be
drawn to ensure they ore representative of the water system.
Submit planned completion dates to DEQ by 12/31/2022.
Corrective Action Plan
Planned Completion Date: 12/31/2022
Actual Completion Date: ____ _, Initials: ____ .
e STATE OF IDAHO
DEl',\RTMl:N I UF l:NVll<ONMENT,\I QUALi Ir
900 N, Skyllno Dr,, Sullc 8
ld�ho F.1ll1, ID. 83�02
BruJ llllh:, Governor
/en Byrn�. Olrcc1or
Question #29-Are samples being taken in accordance with the Sample Siting Plan(s)? No.
Note: Samples ore only being taken from 4129 Herring Drive and do not adequate
represent the entire system.
RTCR monitoring samples are not being taken in accordance with the approved sample siting
plan {40 CFR 141.853.a).
Samples not taken in accordance with a sample siting plan, may not be representative of the
distribution system resulting in the water system not receiving credit for sampling.
Submit planned completion dates to DEQ by 12/31/2022.
Corrective Action Plan
Planned Completion Date: 12/31/2022
Actual Completion Date: _____ • Initials: ___ _
-26-
RTCR Sample Instructions
� RTCR Sample Instructions
�
Selecting Sample Locations
Contaminants like coliform bacteria may not be uniformly distributed, so it is critical that the
location(s} selected provide samples that are most representative of the water served to
customers in the PWS's entire distribution system. It is especially Important to Identify and
Include in the sample siting plan those features of the system that may affect the
microbiological quality of the water. PWSs should consider varying sample site locations
throughout the year to better characterize water quality throughout the distribution system.
When selecting sample locations, PWSs should consider:
•Sites that best represent water served to customers throughout the distribution system;
•Proximity to main transmission lines, pressure zones and storage tanks;
•Locations of dead-end pipes, loops and other areas of the piping system's configuration;
•Pressure zones that are upstream and downstream of all storage tanks;
•Cross-connection hazards;
•Seasonal customers or locations with inconsistent water use;
•Areas of the distribution system delivering water from different sources;
•Areas of the distribution system with longer retention times; and
•Areas of the distribution system with low water pressure and slow water movement.
Generally, sample locations should be:
•At a mid-distribution system point;
•Not on the transmission Jines (e.g., the distribution system's largest pipes};
•Directly after the storage tanks, specifically for tanks with direct or flow through design (e.g.,
separate pipe for inlet and outlet); and
•Multipurpose sample locations.
o If consistent with each rule, sample locations can be used for compliance with multiple
drinking water regulations. For example, compliance monitoring for Total
Trihalomethane and Haloacetic Acid under the Disinfectants and Disinfection Byproduct
Rules.
Repeat Sample Actions
Within 24 hours (unless an extension is granted by the primacy agency) of notification of a total
coliform-positive (TC+) sample result, a PWS must:
•Collect 3 repeat samples for each TC+ routine sample, even if a Level 1 or Level 2 Assessment
is triggered.
•Continue collecting a set of 3 repeat samples until, either TC is not detected in one complete
set or the system triggers a Level 1 or Level 2 Assessment.
PWS's must collect at least 3 repeat samples at the locations described in their sample siting
plan that Include:
•One (1) at the same sample tap where the original TC+ sample occurred,
•One (1) at a tap within five (S) service connections upstream of the original TC+ site, and
•One (1) at a tap within five (5) service connections downstream of the original TC+ site.
Selecting Sampling Taps
Faucets and specially installed sampling taps are the two most common types of sampling sites.
If faucets are to be used, each faucet should be examined carefully to ensure its suitability.
Some examples of potentially unsuitable faucets are:
•Swivel-type faucets because they are difficult to disinfect;
•Faucets with a single valve for hot and cold water;
•Faucets or taps with leaky packing material around the stem;
•Faucets that supply areas, such as janitorial or commercial sinks, where bacterial
contamination is likely;
•Faucets or taps close to or below ground level;
•Faucets that point upward;
•Faucets that have threads on the inside of their spouts because they are difficult to disinfect;
•Outdoor faucets; and
•Faucets with aerators because they may harbor bacteria. If such faucets are used, it is
recommended that the aerator should be removed before a sample is collected and disinfected
before replacing it.
PrlntForm
Idaho Department of Environmental Quality Total Coliform Sample Siting Plan Form
� Total Coliform Sample Siting Plan
�for Small Systems
This form is intended to assist public water system (PWS} owners and operators with developing a total coliform sample siting plan. This form is designed for systems taking three samples each month or each <tuarter (serving $3,300 people). Using this form is optional. However, all public water system are required to have a written sample siting plan m accordance with the "Idaho Rules for Public Water Systems" (IDAPA 58,01 .08.100.01).
Part l. General System Information
PWSID: I I PWS Name:
Mailing Address:
PWS Contact Name:
E-mail:
Emergency Contact Name:
E-mail:
Phone:
Phone:
PWS Type: D Community (CWS) D Nontransient noncommunity (NTNC) D Noncommunity transient (NCTI
Noncommunity Seasonal System: 0 No D Yes• If yes, season open:! I closc: ... I _____ _,
•Seasonal systems are required to perfonn annual start-up procedures prior lo opening for lhc season unless cxcmplcd in wriling.
Sources of Water: Identify sources of drinking water and attach additional sheets as necessary
Source/Facility ID
Name or drinking water soun:c(s): well 111g II, name, spring nomc, inlllkc source
I. 2 3.
4.
Source Type
GW-ground water, SP-spring, SW-surfo�c \\.lier, GU-ground wntcr under the: inOucncc of SW, P-pun:hasc 1w1i:r rrom other systcm
Usage 4-log Virus
r-pcrmancnt (full/time),lnndivation•
E�merJcncy (not planned Source has �ontinuous
for use), 1-inicrim 10 meet disinfctlion lo provide peal demand 4-log virus in�ctivution
1 Yes ,No
1 Yes C-No
1Ycs C-No
1 Yes 1No .*4-log virus macbvation: Triggered source water monitoring for the Ground Water Rule following a routinetotal colifonn positive sample is required when a syslem using ground water docs not have 4-log virusinactivation for all ground waler sources.
Manifold: List sources that combine before distribution
Disinfection Treatment Installed/Using: O None D Chlorine O Chloramination D Chlorine dioxide D Ozone
(check all that apply)
Owner/Operator Name: Phone: L--------------------'
Signature: Date:
Version 1.0 Page 1 of4
PrintForm
Idaho Department of Environmental Quality Total Coliform Sample Siting Plan Form
Part 2. Sampling Location Information
This section identifies sampling locations for routine and repeat total colifonn (TC) samples. This fonn is designed for systems taking up to 3 routine TC samples per month. Please identify the sample sites by address or dedicated sample point name nnd location type when applicable (i.e., kitchen faucet). Three repeat samples are required for each routine TC positive result. One repeat is to be taken at the routine location that was TC positive, one repeal is to be taken within 5 connections upstream of the routine TC positive location, and one repeat is to be taken within 5 connections downstream of the routine TC positive location. Seasonal systems on quarterly monitoring must identify the month of highest use or the most vulnerable month in each quarter (such as the month with the most rainfall).
Routine Sample Location Repeat sample locations Monlh (nddrcss, snmplc stntion nnmc) (U = within 5 connections upstmlm from routine, D • within S connections downstream from routine)
January I. u
D
2. u
D
I st 3. u
D
Q �ebruary I.u u D
A 2. u R D
T 3. u
E D R March t. u
D
2. u
D
3. u
D
�pril I. u
D
2. u
D
2nd 3. u
D Q Moy I. u u D 'A 2. u R D
T 3. u 'E D
�unc I. u
D
2. u
D
3. u
D
Version 1.0 Page2 of4
Print Form
Idaho Department of Environmental Quality Total Coliform Sample Siting Plan Form
Routine Sample Location Repeat sample locations Month (U • within S connections upstream from routine, (address, sample station mime) D -within S conncclions downstream from routine)
July I. u
D
2. u
D 3rd 3. u
D
Q August I. u u D A 2. u R D T 3. u E D R September I. u
D
2. u
D
3. u
D
October I. u
D
2. u
D 4th 3. u
D
Q November I. u u D A 2. u R D T 3. u E D R December I.u
D
2 u I D
3. u
D
Version 1.0 Page 3 of4
PrintForm
Idaho Department of Environmental Quality Total Coliform Sample Siting Plan Form
Mosl public water system owners or operators are not required to submit total colifonn sample siting plans. The following circumstances require submittal and approval of your sample siting plan by your local field office: •Owners and operators who wish to propose alternative fixed sample sites or criteria for selecting sites based onsituational information. This information needs to be written into a standard operating procedure as part of theplan.Operators or owners of seasonal systems using only ground water and on monthly monitoring that qualify for andwish to take quarterly samples.
Other considerations: Attach a schematic of the distribution system with locations marked for sample sites and other relevant water system information such ns wells, storage tanks, booster slations, etc. Ensure the entire distribution system is represented when identifying sampling locations. If there are two or more distribution systems nnd those distribution systems arc not interconnected, please ensure samples are taken from each distribution system during each compliance period (month or quarter). If a routine sampling location is at the end of the distribution system or one service connection away from the end of the distribution system, identify an allemative upstream or downstream sampling location from that routine location. Repeat samples must be collected within 24 hours ofbeing notified ofn routine positive sample result and must be taken the same day at different sites. However, if there is only one sampling location, such as with a campground, please identify whether you will take one repeat total coliform sample per day for three consecutive days or a larger sample size (300 mL} on one day. Public water systems that use only ground water and do not provide 4-log virus inactivation are required to take triggered source waler samples after a routine total coliform positive sample result. The samples must be taken from each source active at the time the routine sample was taken nnd must be taken before any treatment (raw water).
Version 1.0 Page 4 of 4
900 N, Skyline Drive, Suite B Idaho Falls, ID 83402 • [phone]
March 6, 2023
Dorothy McCarty
Island Park Water Company
455 Constitution Way
Idaho Falls, Idaho 83402
[e-mail]
Brad Little, Governor Jess Byrne, Director
RE: FAILURE TO PROVIDE TIER 2 PUBLIC NOTIFICATION FOR ASPEN RIDGE SUBDIVISION -PWS#
ID7220007
Dear Dorothy,
Records maintained by the Department of Environmental Quality indicate that the Island Park Water
Company failed to provide the Tier 2 public notification that should have been provided to your
customers in Aspen Ridge Subdivision for violation(s) of the Idaho Rules for Public Drinking Water
Systems, lDAPA 58.01.08.150. Specifically, public notification was not provided for the following
violation(s):
•Failure to provide PN for Failure to Address Significant Deficiencies.
Island Park Water Company submitted documentation protesting this requirement, but public
notification is required by Idaho Rules for Public Drinking Water Systems to inform water users of
violations with their water system. A copy of the notice was required to be submitted to this office
within ten (10) days of publication.
For the above-referenced violation(s), the water system was required to provide Tier 2 public
notification to the water users within thirty (30) days of the date of violation. Appropriate public
notification templates are available from the Idaho Department of Environmental Quality's public
switchboard under "Forms/Information" at: www.deg.idaho.gov/pws-switchboard, Mandatory
language is required to be used in the public notification document and cannot be altered. DEQ
previously supplied you with the correct Tier 2 public notification documents on January 07, 2023, that
were never sent to homeowners.
To resolve this matter, the water system will need to provide notification to the water users as required.
If you do not publish the notification, our office may issue the notice and bill you for associated
expenses. A copy of the notice must be submitted to this office within ten (10) days of publication.
Additional violations of the Idaho Rules for Public Drinking Water Systems may result in disapproval of
the water system and formal enforcement action.
Please feel free to contact me at [phone] or at [e-mail] if you have any
questions or need assistance.
Sincerely,
Kelsey Carter
Drinking Water Analyst
Idaho Falls Regional Office
c: Cassandra Lemmons, Drinking Water Compliance and Enforcement Supervisor, OEQ
Jami Delmore, Drinking Water Analyst, DEQ
Matthew McGlynn, Drinking Water Analyst, DEQ
Troy Saffle, Regional Administrator, OEQ-IFRO
Carlin Feisthamel, Regional Engineering Manager, OEQ-IFRO
Jason Fales, Drinking Water Compliance Supervisor, DEQ-IFRO
Travis Culbertson, Idaho Public Utilities Commission, [e-mail]
Jon Kruck, Idaho Public Utilities Commission, [e-mail]
Chris Hecht, Idaho Publlc Utilities Commission, [e-mail]
Chris McEwan, Idaho Public Utilities Commission, [e-mail]
Curtis Thaden, Idaho Public Utilities Commission, [e-mail]
Jolene Bossard, Idaho Public Utilities Commission, [e-mail]
Roger Buchanan, Buchanan Well Drllllng Inc., [e-mail]
900 N. Skyline Drive, Suite B
Idaho Falls, ID 83402 • [phone]
March 6, 2023
Dorothy McCarty
Island Park Water Company
455 Constitution Way
Idaho Falls, Idaho 83402
[e-mail]
Brad Little, Governor Jess Byrne, Director
RE: FAILURE TO PROVIDE TIER 2 PUBLIC NOTIFICATION FOR GOOSE BAY ESTATES SUBDIVISION -PWS#
107220030
Dear Dorothy,
Records maintained by the Department of Environmental Quality indicate that the Island Park Water
Company failed to provide the Tier 2 public notification that should have been provided to your
customers in Goose Bay Estates Subdivision for violation(s) of the Idaho Rules for Public Drinking Water
Systems, IDAPA 58.01.08.150. Specifically, public notification was not provided for the following
violation(s):
•Failure to provide PN for Failure to Address Significant Deficiencies.
Island Park Water Company submitted documentation protesting this requirement, but public
notification Is required by Idaho Rules for Public Drinking Water Systems to inform water users of
violations with their water system. A copy of the notice was required to be submitted to this office
within ten (10) days of publication.
For the above-referenced violation(s), the water system was required to provide Tier 2 public
notification to the water users within thirty {30) days of the date of violation. Appropriate public
notification templates are available from the Idaho Department of Environmental Quality's public
switchboard under "Forms/Information" at: www.deq.idaho.gov/pws-switchboard. Mandatory
language is required to be used in the public notification document and cannot be altered. DEQ
previously supplied you with the correct Tier 2 public notification documents on January 07, 2023, that
were never sent to homeowners.
To resolve this matter, the water system will need to provide notification to the water users as required.
If you do not publish the notification, our office may issue the notice and bill you for associated
expenses. A copy of the notice must be submitted to this office within ten (10) days of publication.
Additional violations of the Idaho Rules for Public Drinking Water Systems may result in disapproval of
the water system and formal enforcement action.
Please feel free to contact me at [phone] or at [e-mail] if you have any
questions or need assistance.
�1ncerely,
Kelsey Carter
Drinking Water Analyst
Idaho Falls Regional Office
c: Cassandra Lemmons, Drinking Water Compliance and Enforcement Supervisor, DEQ
Jami Delmore, Drinking Water Analyst, DEQ
Matthew McGlynn, Drinking Water Analyst, DEQ
Troy Saffle, Regional Administrator, DEQ-IFRO
Carlin Feisthamel, Regional Engineering Manager, DEQ-IFRO
Jason Fales, Drinking Water Compliance Supervisor, DEQ-IFRO
Travis Culbertson, Idaho Public Utilities Commission, [e-mail]
Jon Kruck, Idaho Public Utilities Commission, [e-mail]
Chris Hecht, Idaho Public Utllitles Commission, [e-mail]
Chris McEwan, Idaho Public Utilities Commission, [e-mail]
Curtis Thaden, Idaho Public Utilities Commission, [e-mail]
Jolene Bossard, Idaho Public Utlllties Commission, [e-mail]
Roger Buchanan, Buchanan Well Drilling Inc., [e-mail]
900 N. Skyline Drive, Suite B
Idaho Falls, ID 83402 • [phone]
March 6, 2023
Dorothy McCarty
Island Park Water Company
455 Constitution Way
Idaho Falls, Idaho 83402
[e-mail]
Brad Little, Governor
Jess Byrne, Director
RE: FAILURE TO PROVIDE TIER Z PUBLIC NOTIFICATION FOR SHOTGUN CHEROKEE 5 SUBDIVISION -
PWS#ID72Z0063
Dear Dorothy,
Records maintained by the Department of Environmental Quality indicate that the Island Park Water
Company failed to provide the Tier 2 public notification that should have been provided to your
customers in Shotgun Cherokee Subdivision 5 for violation(s} of the Idaho Rules for Public Drinking
Water Systems, IDAPA 58.01.08.150. Specifically, public notification was not provided for the following
violation(s):
•Failure to provide PN for Failure to Address Significant Deficiencies.
Island Park Water Company submitted documentation protesting this requirement, but public
notification is required by Idaho Rules for Public Drinking Water Systems to inform water users of
violations with their water system. A copy of the notice was required to be submitted to this office
within ten (10) days of publication.
For the above-referenced violation(s), the water system was required to provide Tier 2 public
notification to the water users within thirty (30) days of the date of violation. Appropriate public
notification templates are available from the Idaho Department of Environmental Quality's public
switchboard under "Forms/Information" at: www.deg.idaho.gov/pws-switchboard. Mandatory
language is required to be used in the public notification document and cannot be altered. DEQ
previously supplied you with the correct Tier 2 public notification documents on January 07, 2023, that
were never sent to homeowners.
To resolve this matter, the water system will need to provide notification to the water users as required.
If you do not publish the notification, our office may issue the notice and bill you for associated
expenses. A copy of the notice must be submitted to this office within ten (10) days of publication.
Additional violations of the Idaho Rules for Public Drinking Water Systems may result in disapproval of
the water system and formal enforcement action.
Please feel free to contact me at [phone] or at [e-mail] if you have any
questions or need assistance.
Sincerely,
Kelsey Carter
Drinking Water Analyst
Idaho Falls Regional Office
c: Cassandra Lemmons, Drinking Water Compliance and Enforcement Supervisor, DEQ
Jami Delmore, Drinking Water Analyst, DEQ
Matthew McGlynn, Drinklng Water Analyst, DEQ
Troy Saffle, Regfonal Administrator, OEQ-IFRO
Carlin Feisthamel, Regional Engineering Manager, DEQ-IFRO
Jason Fales, Drinking Water Compliance Supervisor, DEQ-IFRO
Travis Culbertson, Idaho Public Utilities Commission, [e-mail]
Jon Kruck, Idaho Public Utilities Commission, [e-mail]
Chris Hecht, Idaho Public Utilities Commission, [e-mail]
Chris McEwan, Idaho Public Utilities Commission, [e-mail]
Curtis Thaden, Idaho Public Utilities Commission, [e-mail]
Jolene Bossard, Idaho Public Utilitfes Commission, [e-mail]
Roger Buchanan, Buchanan Well Drilling Inc., [e-mail]
900 N. Skyline Drive, Suite 8 Idaho Falls, ID 83402 • [phone]
March 6, 2023
Dorothy McCarty
Island Park Water Company
455 Constitution Way
Idaho Falls, Idaho 83402
[e-mail]
Brad Little, Governor Jess Byrne, Director
RE: FAILURE TO PROVIDE TIER 2 PUBLIC NOTIFICATION FOR SHOTGUN KICKAPOO SUBDIVISION 6 -
PWS#ID7220064
Dear Dorothy,
Records maintained by the Department of Environmental Quality indicate that the Island Park Water
Company failed to provide the Tier 2 public notification that should have been provided to your
customers in Shotgun Kickapoo Subdivision 6 for violation(s) of the Idaho Rules for Public Drinking Water
Systems, IDAPA 58.01.08.150. Specifically, public notification was not provided for the following
violation(s):
•Failure to provide PN for Failure to Address Significant Deficiencies.
Island Park Water Company submitted documentation protesting this requirement, but public
notification is required by Idaho Rules for Public Drinking Water Systems to inform water users of
violations with their water system. A copy of the notice was required to be submitted to this office
within ten (10) days of publication.
For the above-referenced vlolation(s), the water system was required to provide Tier 2 public
notification to the water users within thirty (30) days of the date of violation. Appropriate public
notification templates are available from the Idaho Department of Environmental Quality's public
switchboard under "Forms/Information" at: www.deg.idaho.gov/pws-switchboard. Mandatory
language is required to be used in the public notification document and cannot be altered. DEQ
previously supplied you with the correct Tier 2 public notification documents on January 07, 2023, that
were never sent to homeowners.
To resolve this matter, the water system will need to provide notification to the water users as required.
If you do not publish the notification, our office may issue the notice and bill you for associated
expenses. A copy of the notice must be submitted to this office within ten (10) days of publication.
Additional violations of the Idaho Rules for Public Drinking Water Systems may result in disapproval of
the water system and formal enforcement action.
Please feel free to contact me at [phone] or at [e-mail] if you have any
questions or need assistance.
Sincerely,
Kelsey Carter
Drinking Water Analyst
Idaho Falls Regional Office
c: Cassandra Lemmons, Drinking Water Compliance and Enforcement Supervisor, DEQ
Jami Delmore, Drinking Water Analyst, DEQ
Matthew McGlynn, Drinking Water Analyst, DEQ
Troy Saffle, Regional Administrator, DEQ-IFRO
Carlin Feisthamel, Regional Engineering Manager, DEQ-IFRO
Jason Fales, Drinking Water Compliance Supervisor, DEQ-IFRO
Travis Culbertson, Idaho Public Utilities Commission, [e-mail]
Jon Kruck, Idaho Public Utilities Commission, [e-mail]
Chris Hecht, Idaho Public Utilities Commission, [e-mail]
Chris McEwan, Idaho Public Utilities Commfssfon, [e-mail]
Curtis Thaden, Idaho Public Utilities Commission, [e-mail]
Jolene Bossard, Idaho Public Utilities Commission, [e-mail]
Roger Buchanan, Buchanan Well Drilling Inc., [e-mail]
900 N. Skyline Drive, Suite B
Idaho Falls, ID 83402 • [phone]
March 6, 2023
Dorothy McCarty
Island Park Water Company
455 Constitution Way
Idaho Falls, Idaho 83402
[e-mail]
Brad Little, Governor
Jess Byrne, Director
RE: FAILURE TO PROVIDE TIER 2 PUBLIC NOTIFICATION FOR SHOTGUN NORTH -PWS# 1D7220065
Dear Dorothy,
Records maintained by the Department of Environmental Quality Indicate that the Island Park Water
Company failed to provide the Tier 2 public notification that should have been provided to your
customers ln Shotgun North for violation(s) of the Idaho Rules for Public Drinking Water Systems, IDAPA
58.01.08.150. Specifically, public notification was not provided for the following violation(s):
•Failure to provide PN for Failure to Address Significant Deficiencies.
Island Park Water Company submitted documentation protesting this requirement, but public
notification is required by Idaho Rules for Public Drinking Water Systems to inform water users of
violations with their water system. A copy of the notice was required to be submitted to this office
within ten (10) days of publlcatlon.
For the above-referenced violation(s), the water system was required to provide Tier 2 public
notification to the water users within thirty (30) days of the date of violation. Appropriate public
notification templates are available from the Idaho Department of Environmental Quality's public
switchboard under "Forms/Information" at: www.deg.ldaho,govlQws-switchboard. Mandatory
language is required to be used in the public notification document and cannot be altered. DEQ
previously supplied you with the correct Tier 2 public notification documents on January 07, 2023, that
were never sent to homeowners.
To resolve this matter, the water system will need to provide notification to the water users as required.
If you do not publish the notification, our office may issue the notice and bill you for associated
expenses. A copy of the notice must be submitted to this office within ten (10) days of publication.
Additional violations of the Idaho Rules for Public Drinking Water Systems may result in disapproval of
the water system and formal enforcement action.
Please feel free to contact me at [phone] or at [e-mail] if you have any
questions or need assistance.
Sincerely,
Kelsey Carter
Drinking Water Analyst
Idaho Falls Regional Office
c: Cassandra Lemmons, Drinking Water Compliance and Enforcement Supervisor, DEQ
Jami Delmore, Drinking Water Analyst, DEQ
Matthew McGlynn, Drinking Water Analyst, DEQ
Troy Saffle, Regional Administrator, OEQ-IFRO
Carlin Feisthamel, Regional Engineering Manager, DEQ-IFRO
Jason Fales, Drinking Water Compliance Supervisor, DEQ-IFRO
Travis Culbertson, Idaho Public Utilities Commission, [e-mail]
Jon Kruck, Idaho Public Utilities Commission, [e-mail]
Chris Hecht, Idaho Public Utilities Commission, [e-mail]
Chris McEwan, Idaho Public Utilities Commission, [e-mail]
Curtis Thaden, Idaho Public Utilities Commission, [e-mail]
Jolene Bossard, Idaho Public Utilities Commission, [e-mail]
Roger Buchanan, Buchanan Well Drilling Inc., [e-mail]
900 N. Skyline Drive, Suite B
Idaho Falls, ID 83402 • [phone]
March 6, 2023
Dorothy McCarty
Island Park Water Company
455 Constitution Way Idaho Falls, Idaho 83402 [e-mail]
Brad Little, Governor
Jess Byrne, Director
RE: FAILURE TO PROVIDE TIER 2 PUBLIC NOTIFICATION FOR SHOTGUN SOUTH STEVENS LANE-PWS#
1D7220066
Dear Dorothy,
Records maintained by the Department of Environmental Quality indicate that the Island Park Water
Company failed to provide the Tier 2 public notification that should have been provided to your
customers in Shotgun South Stevens Lane for violation(s) of the Idaho Rules for Public Drinking Water
Systems, IDAPA 58.01.08.150. Specifically, public notification was not provided for the following
violation(s):
•Failure to provide PN for Failure to Address Significant Deficiencies.
Island Park Water Company submitted documentation protesting this requirement, but public
notification is required by Idaho Rules for Public Drinking Water Systems to inform water users of
violations with their water system. A copy of the notice was required to be submitted to this office
within ten (10) days of publication.
For the above-referenced violation(s), the water system was required to provide Tier 2 publfc
notification to the water users within thirty (30) days of the date of violation. Appropriate public
notification templates are available from the Idaho Department of Environmental Quality's public
switchboard under "Forms/Information" at: www.deg.idaho.gov/pws-switchboard. Mandatory
language is required to be used in the public notification document and cannot be altered. DEQ
previously supplied you with the correct Tier 2 public notification documents on January 07, 2023, that were never sent to homeowners.
To resolve this matter, the water system will need to provide notification to the water users as required.
If you do not publish the notification, our office may issue the notice and bill you for associated
expenses. A copy of the notice must be submitted to this office within ten (10) days of publication.
Additional violations of the Idaho Rules for Public Drinking Water Systems may result in disapproval of
the water system and formal enforcement action.
Please feel free to contact me at [phone] or at [e-mail] if you have any
questions or need assistance.
�mcerely,
Kelsey Carter
Drinking Water Analyst
Idaho Falls Regional Office
c: Cassandra Lemmons, Drinking Water Compliance and Enforcement Supervisor, DEQ
Jami Delmore, Drinking Water Analyst, DEQ
Matthew McGlynn, Drinking Water Analyst, DEQ
Troy Saffle, Regional Administrator, DEQ-IFRO
Carlin Feisthamel, Regional Engineering Manager, DEQ-IFRO
Jason Fales; Drinking Water Compliance Supervisor, DEQ-IFRO
Travis Culbertson, Idaho Public Utilltles Commission, [e-mail]
Jon Kruck, Idaho Public Utilities Commission, [e-mail]
Chris Hecht, Idaho Public Utilities Commission, [e-mail]
Chris McEwan, Idaho Public Utilities Commission, [e-mail]
Curtis Thaden, Idaho Publfc Utilities Commission, [e-mail]
Jolene Bossard, Idaho Public Utilities Commission, [e-mail]
Roger Buchanan, Buchanan Well Drilling Inc., [e-mail]
900 N. Skyline Drive, Suite B
Idaho Falls, 10 83402 • [phone]
March 6, 2023
Dorothy McCarty
Island Park Water Company
455 Constitution Way
Idaho Falls, Idaho 83402
[e-mail]
Brad Little, Governor
Jess Byrne, Director
RE: Failure to Monitor Violation for Routine Total Coliform for Valley View Subdivision PWS# 1D7220156
This letter is to notify you that our records indicate that your public water system is in violation of the Idaho
Rules of Public Drinking Water Systems, IDAPA 58.01.08.100.01 for the failure to take the required routine
total coliform sample for February 2023 from the distribution of Well #1 and Well #2.
Due to this violation, you are required to provide Tier 3 public notification (PN} to your water users as soon as
practical but no later than one year from this notification in accordance with the Idaho Rules for Publfc
Drinking Water Systems, IDAPA 58.01.08.150.02. PN templates can be found on DEQ's Public Water System
Switchboard at: http://www.deq.idaho.gov/pws-switchboard. If your public water system is required to
provide an annual Consumer Confidence Report (CCR}, you may include this violation in the CCR if it Is
delivered within 12 months of the violation.
A copy of the PN Is required to be maintained for your records. You must send a copy of the notice and a
certification form that you have met all the public notification requirements to your local regulating agency
within ten days after posting the public notification.
Please feel free to contact me at [phone] or at [e-mail] if you have any questions
or need assistance.
Sincerely,
Kelsey Carter
Drinking Water Analyst
Idaho Falls Regional Office
c: Cassandra Lemmons, Drinking Water Compliance and Enforcement Supervisor, DEQ
Jami Delmore, Drinking Water Analyst, DEQ
Matthew McGlynn, Drinking Water Analyst, DEQ
Troy Saffle, Regional Administrator, DEQ-IFRO
Carlin Feisthamel, Regional Engineering Manager, DEQ-IFRO
Jason Fales, Drinking Water Compliance Supervisor, DEQ-IFRO
Travis Culbertson, Idaho Public Utilfties Commission, [e-mail]
Jon Kruck, Idaho Public Utilities Commission, [e-mail]
Chris Hecht, Idaho Public Utilities Commission, [e-mail]
Chris McEwan, Idaho Public Utilities Commission, [e-mail]
Curtis Thaden, Idaho Public Utilities Commission, [e-mail]
Jolene Bossard, Idaho Public Utilities Commission, [e-mail]
Roger Buchanan, Buchanan Well Drilling Inc., [e-mail]
900 N. Skyline Drive, Suite B Idaho Falls, ID 83402 • (208) S28-2650
March 6, 2023
Dorothy McCarty
Island Park Water Company
455 Constitution Way
Idaho Falls, Idaho 83402
[e-mail]
Brad Little, Governor Jess Byrne, Director
RE: Failure to Monitor Violation for Routine Total Coliform for Valley View Subdivision PWS# ID7220156
This letter is to notify you that our records indicate that your public water system Is in violation of the Idaho
Rules of Public Drinking Water Systems, IDAPA 58.01.08.100.01 for the failure to take the required routine
total coliform sample for February 2023 from the distribution of Well #3.
Due to this violation, you are required to provide Tier 3 public notification (PN) to your water users as soon as
practical but no later than one year from this notification in accordance with the Idaho Rules for Public
Drinking Water Systems, IDAPA 58.01.08.150.02. PN templates can be found on DEQ's Public Water System
Switchboard at: http://www.deq.idaho.gov/pws-switchboard. If your public water system is required to
provide an annual Consumer Confidence Report (CCR), you may include this violation in the CCR if it is
delivered within 12 months of the violation.
A copy of the PN is required to be maintained for your records. You must send a copy of the notice and a
certification form that you have met all the public notification requirements to your local regulating agency
within ten days after posting the public notification.
Please feel free to contact me at [phone] or at [e-mail] if you have any questions
or need assistance.
Sincerely,
Kelsey Carter
Drinking Water Analyst
Idaho Falls Regional Office
c: Cassandra Lemmons, Drinking Water Compliance and Enforcement Supervisor, DEQ
Jami Delmore, Drinking Water Analyst, DEQ
Matthew McGlynn, Drinking Water Analyst, DEQ
Troy Saffle, Regional Administrator, DEQ-IFRO
Carlin Feisthamel, Regional Engineering Manager, DEQ-IFRO
Jason Fales, Drinking Water Compliance Supervisor, DEQ-IFRO
Travis Culbertson, Jdaho Public Utilities Commission, [e-mail]
Jon Kruck, Idaho Publfc Utilities Commission, [e-mail]
Chris Hecht, Idaho Public Utilities Commission, [e-mail]
Chris McEwan, Idaho Public Utilities Commission, [e-mail]
Curtis Thaden, Idaho Public Utilities Commission, [e-mail]
Jolene Bossard, Idaho Public Utilities Commission, [e-mail]
Roger Buchanan, Buchanan Well Drilling Inc., [e-mail]
900 N. Skyline Drive, Suite B
Idaho Falls, ID 83402 • (208) 528·2650
March 6, 2023
Dorothy McCarty
Island Park Water Company 455 Constitution Way Idaho Falls, Idaho 83402
[e-mail]
Brad Little, Governor
Jess Byrne, Director
RE: FAILURE TO PROVIDE PROPER TIER 1 PUBLIC NOTIFICATION FOR VALLEY VIEW SUBDIVISION-PWS#
ID7220156
Dear Dorothy,
This letter Is to notify Island Park Water Company of receiving a violation for falling to provide proper Tier 1
public notification for the Boil Order in Valley View Subdivision. Public notification is required to have mandatory language as required by 40 CFR 141. In any notice, you must leave the mandatory language
unchanged. This Information was provided to Island Park Water Company by DEQ staff prior to sending the
public notification out to water users on February 23, 2023, at DEQ Idaho Falls Regional Office.
The Public Notification Rule (PN) Is part of the Safe Drinking Water Act. The rule ensures that consumers will know If there is a problem with their drinking water. These notices alert consumers if there is a risk to public health. They also notify customers:
•if the water does not meet drinking water standards•if the water system fails to test its water
Public water systems must notify their customers when:
•they vlolate EPA or state drinking water regulations (including monitoring requirements), or•they provide drinking water that may pose a risk to consumers' health.
Unfortunately, water quality can sometimes change. Despite the efforts of water suppliers, problems with
drinking water can and do occur. When problems arise, consumers have a right to know what happened and
what they need to do. The public notice requirements of the Safe Drinking Water Act require water suppliers
to provide this notice.
EPA sets strict requirements on the form, manner, content, and frequency of public notices.
There are 10 required elements in a public notice. Notices must contain:
1.A description of the violatlon that occurred, including the contaminant(s) of concern, and thecontaminant level(s);
2.When the violation or situation occurred;
3.The potential health effects (including standard required language);
4.The population at risk, including subpopulations vulnerable if exposed to the contaminant in their
drinking water;
5.Whether alternate water supplies need to be used;
6.What the water system is doing to correct the problem;
7.Actions consumers can take;
8.When the system expects a resolution to the problem;
9.How to contact the water system for more information; and
10.Language encouraging the broader distribution of the notice.
Tler 1 public notification is required to be distributed Any time a situation occurs where there is the potential for human health to be immediately impacted, water suppliers have 24 hours to notify people who may drink
the water about the situation. Water suppliers must use media outlets such as television, radio, and newspapers, post their notice In public places, personally deliver a notice to their customers, or an
alternative method approved by the primacy agency.
DEQ staff also recommended removing the provided cover letter for accusatory language and false
information. Instead, the cover letter was modified, and contained that water was, "safe for human consumption". This is incorrect information and Island Park Water Company has not taken the proper
corrective actions to have the boil order removed. This is a violation of the Safe Drinking Water Act. The
public notification posted in Island Park News does not match the approved DEQ template that was required to be used. A corrected public notification has been sent to Island Park News on IPWC's behalf to provide
water users with the correct information.
Please feel free to contact me at [phone] or at [e-mail] if you have any questions
or need assistance.
Sincerely,
Kelsey Carter
Drinking Water Analyst
Idaho Falls Regional Office
c: Cassandra Lemmons, Drinking Water Compliance and Enforcement Supervisor, DEQ
Jami Delmore, Drinking Water Analyst, DEQ
Matthew McGlynn, Drinking Water Analyst, DEQ
Troy Saffle, Regional Administrator, DEQ-IFRO
Carlin Feisthamel, Regional Engineering Manager, DEQ-IFRO Jason Fales, Drinking Water Compliance Supervisor, DEQ·IFRO
Travis Culbertson, Idaho Public Utilities Commission, [e-mail]
Jon Kruck, Idaho Public Utilities Commission, [e-mail] Chris Hecht, Idaho Public Utilities Commission, [e-mail]
Chris McEwan, Idaho Public Utilities Commission, [e-mail]
Curtis Th<Jdcn, ld<Jho Public Utilitic!i Commission, [e-mail] Jolene Bossard, Idaho Public Utilities Commission, [e-mail]
Roger Buchanan, Buchanan Well Drilling Inc., [e-mail]
900 N. Skyline Drive, Suite B
Idaho Falls, ID 83402 • [phone]
March 6, 2023
Dorothy McCarty
Island Park Water Company 455 Constitution Way
Idaho Falls, Idaho 83402 [e-mail]
Brad Little, Governor
Jess Byrne, Director
RE: FAILURE TO PROVIDE SIGNED CERTIFICATION OF TIER 1 PUBLIC NOTIFICATION FOR VALLEY VIEW
SUBDIVISION -PWS# 1D7220156
Dear Dorothy,
This letter is to notify Island Park Water Company of receiving a violation of Idaho Rules for Public
Drinking Water Systems for failure to provide a signed certification form for Tier 1 public notification.
Certification forms and a copy of the public notice are required to be submitted to the department
within 10 days of posting the notice. The public notification was sent out on February 23, 2023, and the
department has not received a copy of the public notification or a signed certification letter. When a
corrected public notification has been issued by Island Park Water Company please send a copy and a
signed certification form to the department. Until that time Valley View Subdivision will remain in
violation of Idaho Rules for Public Drinking Water Systems.
Please feel free to contact me at [phone] or at [e-mail] if you have any questions or need assistance.
Sincerely,
Kelsey carter
Drinking Water Analyst
Idaho Falls Regional Office
c: cassandra Lemmons, Drinking Water Compliance and Enforcement Supervisor, DEQ Jami Delmore, Drinking Water Analyst, DEQ
Matthew McGlynn, Drinking Water Analyst, DEQ
Troy Saffle, Regional Administrator, DEQ-IFRO
Carlin Feisthamel, Regional Engineering Manager, DEQ·IFRO
Jason Fales, Drinking Water Compliance Supervisor, DEQ-IFRO Travis Culbertson, Idaho Public Utilities Commission, [e-mail] Jon Kruck, Idaho Public Utilities Commission, [e-mail]
Chris Hecht, Idaho Publlc Utilities Commission, [e-mail] Chris McEwan, Idaho Public Utilities Commission, [e-mail]
Curtis Thaden, Idaho Public UtiHties Commission, [e-mail]
Jolene Bossard, Idaho Public Utilities Commission, [e-mail]
Roger Buchanan, Buchanan Well Drilling Inc., [e-mail]
900 N. Skyline Drive, Suite B
Idaho Falls, ID 83402 • [phone]
March 6, 2023
Dorothy McCarty
Island Park Water Company
455 Constitution Way
Idaho Falls, Idaho 83402
[e-mail]
Brad little, Governor
Jess Byrne, Director
RE: FAILURE TO PROVIDE TIER 2 PUBLIC NOTIFICATION FOR VALLEY VIEW SUBDIVISION -PWS#
ID7220156
Dear Dorothy,
Records maintained by the Department of Environmental Quality indicate that the Island Park Water
Company failed to provide the Tier 2 public notification that should have been provided to your
customers in Valley View Subdivision for violation(s) of the Idaho Rules for Public Drinking Water
Systems, IDAPA 58.01.08.150. Specifically, public notification was not provided for the following
violation(s):
•Failure to provide PN for Failure to Address Significant Deficiencies.
Island Park Water Company submitted documentation protesting this requirement, but public
notification is required by Idaho Rules for Public Drinking Water Systems to inform water users of
violations with their water system. A copy of the notice was required to be submitted to this office
within ten (10) days of publication.
For the above-referenced violation(s), the water system was required to provide Tier 2 public
notification to the water users within thirty (30) days of the date of violation. Appropriate public
notification templates are available from the Idaho Department of Environmental Quality's public
switchboard under #Forms/Information" at: www.deg.idaho.gov/pws-switchboard. Mandatory
language is required to be used in the public notification document and cannot be altered. DEQ
previously supplied you with the correct Tier 2 public notification documents on January 07, 2023, that
were never sent to homeowners.
To resolve this matter, the water system will need to provide notification to the water users as required.
If you do not publish the notification, our office may issue the notice and bill you for associated
expenses. A copy of the notice must be submitted to this office within ten (10) days of publication.
Additional violations of the Idaho Rules for Public Drinking Water Systems may result in disapproval of
the water system and formal enforcement action.
Please feel free to contact me at (208)528�2650 or at [e-mail] if you have any
questions or need assistance.
Sincerely,
Kelsey Carter
Drinking Water Analyst
Idaho Falls Regional Office
c: Cassandra Lemmons, Drinking Water Compliance and Enforcement Supervisor, DEQ
Jami Delmore, Drinking Water Analyst, DEQ
Matthew McGlynn, Drinking Water Analyst, DEQ
Troy Saffle, Regional Administrator, DEQ-IFRO
Carlin Feisthamel, Regional Engineering Manager, DEQ-IFRO
Jason Fales, Drinking Water Compliance Supervisor, DEQ-IFRO
Travis Culbertson, Idaho Public Utilities Commission, [e-mail]
Jon Kruck, Idaho Public Utilities Commission, [e-mail]
Chris Hecht, Idaho Public Utilities Commission, [e-mail]
Chris McEwan, Idaho Public Utllitles Commission, [e-mail]
Curtis Thaden, Idaho Public Utilities Commission, [e-mail]
Jolene Bossard, Idaho Public Utilities Commlsslon, [e-mail]
Roger Buchanan, Buchanan Well Drilling Inc., [e-mail]
900 N. Skyline Drive, Suite B Idaho Falls, ID 83402 • [phone]
February 23, 2023
Dorothy McCarty
Island Park Water Company
455 Constitution Way
Idaho Falls, Idaho 83402
[e-mail]
Brad Little, Governor Jess Byrne, Director
RE: FAILURE TO SUBMIT OPERATION AND MAINTENANCE MANUAL FOR VALLEY VIEW
SUBDIVISION -PWS #7220156
Dear Dorothy,
This letter is to notify you that our records indicate that your public water system is in
violation of Idaho Rules for Drink Water Systems, IDAPA 58.01.08.501.12 Facility and
Design Standards: General Requirements for Public Drinking Water Systems. This
violation is for failure to provide an operation and maintenance manual (O&M}
following the total pressure loss event in Valley View Subdivision in December of 2022.
The deadline for submittal was Monday, February 13, 2023.
JDAPA 58.01.08,501.1'-: A new or updated operation and maintenance manual
that addresses all water system facilities shall be submitted to the Department for
review and approval prior to start-up of the new or materially modified public
water system unless the same system components are already covered in an
existing operation and maintenance manual. For existing systems with continual
operational problems as determined by the Department, the Department may
require that an operation and maintenance manual be submitted to the
Department for review and approval. The operator shall ensure that the system is
operated in accordance with the approved operation and maintenance manual.
In order to rectify this violation an Operation and Maintenance Manual must be
submitted and approved by the Department. Additional violations of the Idaho Rules for
Public Drinking Water Systems may result in disapproval of the water system and formal
enforcement action by this Department.
If you have any questions, need clarification, or assistance, please feel free to
contact me Monday-Friday 7:30 am -4:30 pm at [e-mail] or
[phone].
Sincerely,
Kelsey Carter
Drinking Water Analyst
Idaho Falls Regional Office
C: Cassandra Lemmons, Drinking Water Compliance and Enforcement Supervisor, DEQ
Jami Delmore, Drinking Water Analyst, DEQ
Matthew McGlynn, Drinking Water Analyst, DEQ
Troy Saffle, Regional Administrator, DEQ•IFRO
Carlin Feisthamel, Regional Engineering Manager, DEQ�IFRO
Jason Fales, Drinking Water Compliance Supervisor, DEQ-IFRO
Travis Culbertson, Idaho Public Utilities Commission, [e-mail]
Jon Kruck, Idaho Public Utilities Commission, [e-mail]
Chris Hecht, Idaho Public Utilities Commission, [e-mail]
Chris McEwan, Idaho Public Utilities Commission, [e-mail]
Curtis Thaden, Idaho Public Utilities Commission, [e-mail]
Jolene Bossard, Idaho Public Utilities Commission, [e-mail]
Roger Buchanan, Buchanan Well Drilling Inc., Roger@andrewwelldrilling.c.2!!!
900 N. Skyline Drive, Suite a
Idaho Falls, ID 83402 • [phone]
February 24, 2023
Dorothy McCarty
Island Park Water Company
455 Constitution Way
Idaho Falls, Idaho 83402
[e-mail]
Brad Little, Governor
Jess Byrne, Director
RE: FAILURE TO SUBMIT OPERATIONS PLAN FOR DEPRESSURIZATION EVENTS FOR VALLEY
VIEW SUBDIVISION -PWS #7220156
Dear Dorothy,
This letter is to notify you that our records indicate that your public water system is in violation
of Idaho Rules for Drink Water Systems, IDAPA 58.01.08.501.12 Facility and Design Standards:
General Requirements for Public Drinking Water Systems. This violation is for failure to provide
an Operation Plan for Depressurization Events following the total pressure loss event in Valley
View Subdivision in December of 2022. The deadline for submittal was Monday, February 13,
2023.
The Operations Plan is part of an Operation and Maintenance manual. A project specific
operation and maintenance manual must be provided as required in Subsection 501.12. See
definition of Operation and Maintenance Manual in Section 003 for the typical contents of an
operation and maintenance manual and the included operations plan.
During unplanned or emergency situations, when water pressure within the system is known to
have fallen below twenty {20) psi, the water supplier must notify the Department, provide
public notice to the affected customers within twenty-four (24} hours, and disinfect or flush the
system as appropriate. When sampling and corrective procedures have been conducted and
after determination by the Department that the water is safe, the water supplier may re-notify
the affected customers that the water is safe for consumption. The water supplier must notify
the affected customers if the water is not safe for consumption. During planned maintenance or
repair situations, when water pressure within the system is expected to fall below twenty (20)
psi, the water supplier must provide public notice to the affected customers prior to the
planned maintenance or repair activity and must ensure that the water is safe for consumption.
If an initial investigation by the water supplier fails to discover the causes of inadequate or
excessive pressure, the Department may require the water supplier to conduct a local pressure
monitoring study to diagnose and correct pressure problems. Valley View Subdivision's public
water systems must maintain a minimum pressure of forty (40) psi throughout the distribution
system
In order to rectify this violation an Operations Plan for depressurization events in Valley View
Subdivision must be submitted and approved by the Department. Additional violations of the
Idaho Rules for Public Drinking Water Systems may result in disapproval of the water system
and formal enforcement action by this Department.
If you have any questions, need clarification, or assistance, please feel free to contact
me Monday-Friday 8:00 am -4:30 pm at [e-mail] or (208)528-
2650.
Sincerely,
Kelsey Carter
Drinking Water Analyst
Idaho Falls Regional Office
C: Cassandra Lemmons, Drinking Water Compliance and Enforcement Supervisor, DEQ
Jami Delmore, Drinking Water Analyst, DEQ
Matthew McGlynn, Drinking Water Analyst, DEQ
Troy Saffle, Regional Administrator, DEQ-IFRO
Carlin Feisthamel, Regional Engineering Manager, DEQ-IFRO
Jason Fales, Drinking Water Compliance Supervisor, DEQ-IFRO
Travis Culbertson, Idaho Public Utilities Commission, [e-mail]
Jon Kruck, Idaho Public Utilities Commission, [e-mail]
Chris Hecht, Idaho Public Utilities Commission, [e-mail]
Chris McEwan, Idaho Public Utilities Commission, [e-mail]
Curtis Thaden, Idaho Public Utilities Commission, [e-mail]
Jolene Bossard, Idaho Public Utilities Commission, [e-mail]
Roger Buchanan, Buchanan Well Drilling Inc., [e-mail]
900 N. Skyline Drive, Suite B Idaho Falls, ID 83402 • [phone]
February 22, 2023
Dorothy McCarty
Island Park Water Company
455 Constitution Way
Idaho Falls, Idaho 83402
[e-mail]
Brad Little, Governor
Jess Byrne, Director
RE: FAILURE TO PROVIDE TIER 1 PUBLIC NOTICE TO ALL USERS IN VALLEY VIEW SUBDIVISION
-PWS #1D7220156
Dear Dorothy,
The Department of Environmental Quality (DEQ) has been informed not all homeowners
received the Tier 1 Public Notification in Valley View Subdivision as required of Island Park
Water Company (IPWC). A Tier 1 Public Notification Boil Order should have been provided to all
customers within 24 hours of receiving a loss of pressure violation on Thursday, January 5, 2023
per IDAPA 58.01.08.552.01.b.ii.1.
The water supplier, IPWC, must notify all affected customers if the water is not safe for
consumption. The signed certification letter dated January 06, 2023 by IPWC, stated Tier 1
Public Notification of a Boil Order was provided to all homeowners by text message, email,
USPS mail delivery, and posted at the entrance of the subdivision. Homeowners report they
have not been contacted by IPWC in any format. It is possible the sign at the entrance has been
covered by drifting snow in the subdivision, which is why a minimum of two methods are
required.
The signed certification letter also notes when billing customer they must be notified of any
ongoing violations or situations for which notice has been provided. It is DEQ's understanding a
copy of this Tier 1 Public Notification advising a Boil Order was not sent out with the billing
statements received this week by customers.
IPWC will have twenty-four (24) hours from receiving this violation to issue Tier 1 Public
Notification to ALL homeowners in Valley View Subdivision. Tier 1 Public Notification must be
post marked by end of day tomorrow, February 23, 2023. Please provide documentation that
copies have been mailed to all homeowners. IPWC will also need to contact all homeowners
using a second method informing them of the continuous boil order. A certification letter will
need to be resubmitted to DEQ within 10 days of issuing the Tier 1 Public Notification.
To protect public health, failing to provide Public Notice in 24 hours to all users of the water
system, and any persons affected during the continued loss of pressure, will result in a violation
and DEQ issuing a Tier 1 Public Notification on your behalf. DEQ may bill you for this associated
expense. Additional violations of the Idaho Rules for Public Drinking Water Systems may result
in the disapproval of the water system and formal enforcement actions.
As a reminder, with continuous Public Notification, a Tier 1 Public Notice must be resubmitted
to all user of the water system every quarter and a new certification form must be sent to DEQ.
The Boil Order for Valley View Subdivision will remain in place until adequate pressure has been
restored to all service connections and written notification is provided by the Department.
If you have any questions, need clarification, or assistance, please feel free to contact me
Monday-Friday 7:30 am -4:30 pm at [e-mail] or [phone]
Sincerely,
Kelsey Carter
Drinking Water Analyst
Idaho Falls Regional Office
C: Cassandra Lemmons, Drinking Water Compliance and Enforcement Supervisor, DEQ
Jami Delmore, Drinking Water Analyst, DEQ
Matthew McGlynn, Drinking Water Analyst, DEQ
Troy Saffle, Regional Administrator, DEQ-IFRO
Carlin Feisthamel, Regional Engineering Manager, DEQ-IFRO
Jason Fales, Drinking Water Compliance Supervisor, DEQ-IFRO
Travis Culbertson, Idaho Public Utilities Commission, [e-mail]
Jon Kruck, Idaho Public Utilities Commission, [e-mail]
Chris Hecht, Idaho Public Utilities Commission, [e-mail]
Chris McEwan, Idaho Public Utilities Commission, [e-mail]
Curtis Thaden, Idaho Public Utilities Commission, [e-mail]
Jolene Bossard, Idaho Public Utilities Commission, [e-mail]
Roger Buchanan, Buchanan Well Drilling Inc., [e-mail]
900 N. Skyline Drive, Suite B
Idaho Falls, ID 83402 • [phone]
January 31, 2023
Dorothy McCarty
Island Park Water Company
455 Constitution Way
Idaho Falls, Idaho 83402
[e-mail]
Brad Little, Governor
Jess Byrne, Director
RE: Monitoring Schedule Change for Valley View Subdivision -PWS 10#7220156
Dear Dorothy McCarty:
This Jetter is to inform you that the Public Water System (PWS) Valley View Subdivision has an updated
monitoring schedule. Under the Revised Total Coliform Rule beginning April 1, 2016, the State must
perform a special monitoring evaluation during each sanitary survey to review the status of the system,
including the distribution system, to determine whether the system is on an appropriate monitoring
schedule. After the State has performed the special monitoring evaluation after each sanitary survey,
the State may modify the system's monitoring schedule, as necessary, or it may allow the system to stay
on its existing monitoring schedule, consistent with the provisions of this section.
It has been brought to the Department's attention that several homes in Valley View Subdivision have
been identified as being connected to Well #3 on Herring Drive. There is also the additional service
connection of Henry's Lake Gas Station. DEQ will not be involved in the ownership of the well located on
Herring Drive, this is a matter for civil court. It is DEQ's responsibility to ensure the water coming from
Well #3 is safe for human consumption. Well #3 is located in the platted subdivision for Valley View on
Lot 21. The property is documented with Fremont County as being owned by Valley View Ranches
Incorporated. Homes connected to the distribution of Well #3 are also in the original subdivision plat as
part of Valley View. There is no documentation of the distribution of Well #3 and the distribution of Well
#1 and Well #2 being connected. During the recent depressurization event in Valley View, Well #3's
delivery of pressurized water was not impacted. This is why it is imperative DEQ receives current as­
builts on the system from a licensed professional engineer in the State of Idaho by February 13, 2023.
Please confirm the licensed professional engineer Island Park Water Company will be working with and
have them reach out to our office for a date extension.
Well #3 has been added to the inventory for Valley View Subdivision, with its own distribution. Valley
View Subdivision will be defined as one public water system composed of three (3) groundwater sources
and two (2) separate distributions. It is currently unclear if previous samples had been taken from Well
#3's distribution or the distribution of Well #1 and Well #2. Due to this change in the system's
configuration, and Island Park Water Company's claim of ownership of Well #3, there are changes to the
monitoring schedule. The owner of the well must demonstrate to the Department's satisfaction that the
well site conforms to the requirements of Subsections 510.01, 510.02, and Section 512, the well is
constructed in a manner that is protective of public health, and that both the quantity and quality of
water produced by the well meet public water system standards set forth in these rules.
Although Island Park Water Company continues to state Valley View Subdivision is a seasonal system,
the system is a year-round public water system. The system does not shut down and depressurize in the
winter months. Residents have access to and use the water year-round. There will be no changes to the
dates the system is in operation. Operational dates will remain January 01-December 31 every year. As
a year-round Public Water System Island Park Water Company must supply residents with safe, potable
water, with adequate pressure daily. Increased monitoring from both distributions will establish the
quality of the water being produced from the three wells.
Beginning February 2023 Valley View Subdivision will be required to complete monthly total coliform
monitoring from both distributions.
•One sample must be collected from the distribution of Well #1 (East) and Well #2 (West).
•One sample must be collected from the distribution of Well #3 (Herring).
A total of two bacteria compliance samples will be collected monthly from Valley View Subdivision. All
samples must be analyzed by an Idaho Certified Drinking Water Laboratory. A list of certified
laboratories is available on the Public Water System Switchboard.
Before December 31, 2023, a Nitrate and a Nitrite sample must be collected from each well's provided
sample tap.
•Well #1 (East) Nitrate and Nitrite
•Well #2 (West) Nitrate and Nitrite
•Well #3 (Herring) Nitrate and Nitrite
After the collection of Nitrite samples from each well, Nitrite samples for the Public Water System will
be reduced, pending the results.
Your monitoring schedule has been updated and can be viewed at any time on the Drinking Water
Public Switchboard. I have attached a copy to this letter as well. After a period of 12 months, Island Park
Water Company can request a return to quarterly monitoring under IDAPA 58.01.08.100.01.d if all the
following requirements have been achieved:
•The system must have a completed sanitary survey, or
•A site visit (equivalent to a Level 2 assessment) by a qualified DEQ representative, or
•A voluntary Level 2 assessment by a party approved by DEQ, and
•Be free of sanitary deficiencies or defects, and
•Have a protected water source, and
•The system must have a clean compliance history as it pertains to the RTCR for a minimum of 12
months (i.e., no coliform monitoring violations, E. coli MCLs, or treatment technique violations).
Island Park Water Company must submit updated Sampling Site Plans for Valley View Subdivision to
reflect the change to monthly monitoring. A sample siting plan will not be waived and is required by all
Public Water Systems (40 CFR 141.853.a). A properly completed Sampling Site Plan must be submitted
before Valley View's February compliance samples are collected. The Sample Site Plan must identify
two locations each month, one from each distribution. Sample locations will be monitored to ensure
each distribution is properly represented. There are known dead ends on the water system that must be
sampled periodically throughout the year and identified on the Sampling Site Plan. It is strongly
suggested Island Park Water Company contacts homeowners and makes them aware their address has
been selected to allow proper access for compliance samples. Homeowners on the provided sampling
site plan may be contacted by the Department to ensure they are complying with giving Island Park
Water Company access to collect compliance samples.
DEQ staff are currently working on getting accurate population and service connection counts for Valley
View Subdivision. Currently, the system is classified as a transient non-community system. A transient
non-community system is defined by IDAPA as a non-community water system which does not regularly
serve at least twenty-five (25) of the same persons over six (6) months per year. Reclassification of this
Public Water System may occur based on data that is collected. It is our understanding that a number of
residents live in Valley View Subdivision greater than 6 months of the year with several listing their
homes in Valley View as their permanent address.
As a reminder, Island Park Water Company does not have the policing power to limit the number of
residents that occupy a home. In addition, rental permits are issued by Fremont County and cannot be
regulated by Island Park Water Company. Island Park Water Company is responsible for supplying water
to all platted lots in Valley View Subdivision Division #1. Rental properties are not considered
commercial use and must be supplied with water. In order for future lots to be sold as 'dry lots' an
amendment to the subdivision plat would need to be completed and approved. All homeowners in
Valley View Subdivision Division #1 have the right to be connected to the community well as the
designed plans were approved by DEQ.
Please feel free to contact me at [phone] or at [e-mail] if you have any
questions or need assistance.
Sincerely,
Kelsey Carter
Drinking Water Analyst
Idaho Falls Regional Office
c: Cassandra Lemmons, Drinking Water Compliance and Enforcement Supervisor, DEQ
Jami Delmore, Drinking Water Analyst, DEQ
Matthew McGlynn, Drinking Water Analyst, DEQ
Troy Saffle, Regional Administrator, DEQ-IFRO
Carlin Feisthamel, Regional Engineering Manager, DEQ-IFRO
Jason Fales, Drinking Water Compliance Supervisor, DEQ-IFRO
Travis Culbertson, Idaho Public Utilities Commission, [e-mail]
Jon Kruck, Idaho Public Utilities Commission, [e-mail]
Chris Hecht, Idaho Public Utilities Commission, [e-mail]
Chris McEwan, Idaho Public Utilities Commission, [e-mail]
Curtis Thaden, Idaho Public Utilities Commission, [e-mail]
Jolene Bossard, Idaho Public Utilities Commission, [e-mail]
Roger Buchanan, Buchanan Well Drilling Inc., [e-mail]
DEQ Public Drinking Water System
Monitoring Schedule Report
Print Date: February 01, 2023
1D7220156 -VALLEY VIEW SUBDIVISION Transient Noncommunity water system serving 40 people and 20 connections.
Regulated by: IDAHO FALLS REGIONAL OFFICE
The following schedules include monitoring periods between 1-1-2023 and 12-31-2023
Schedules for Distribution System(s)
Code Group/Analyte Nam& Monitoring Fraquency
:ntxl i'l!I.IFllKM (TCW � 1•1•r :.1:--:
Schedules for tag#: 000000016014 Please Label Sampling Point/Location as: 'WELL#1 EASTWELL"
Code Group/Analyle Nam& Monitoring Frequency
ZN02 NITR!TE I 1"•rYU due l•!lwP1•110!/Ul/:!\Jl:lmul 1:!t.lW02'.l ZN03 NITAATE I JM·rYU elm! lx•twr .. n 01101/�02:J nncl 1'.!.';llf�,1�:l Schedules for tag#: 00000001ss39 Please Label Sampling Point/Location as: ''WELL #2 WEST WELL"
Codo
ZN02
ZN03
GrouplAnalyte Name
NITRITE
NITRATE
Monitoring Frequency I 11er YR 1hud>1,t11·(�•11 Cll/01/'.!0'2:J nml I :V:Hr2U:!:l l per YI( ,ht(• lX'l\11'1'/l u1m11�0:!:1 and 1:V:llt2U:!;l Schedules for tag#: 000000016192 Please Label Sampling Polnl/Locatlon as: 'WELL #3 HERRING"
Code Group/Analyte Name Monitoring Froquoncy
ZN02 NITRITE I pcr,·H due l,ctwc1•11Ul/UlttO:!:lnncl l:!/:ll/:!O:!:l ZN03 NITAATE I ix•r YR iluc l�•111wn 01'01 20:!;J and l:!i,ll/�O�;I Season Begin Data Season End Date l/1 l :.!/:I l Season Begin Data
nil
n/a
So;,5nn Begin Data
n/a n/a Season Begin Date n/a n/a
Season End Dale n.'u nla Sea,on End Date n/a 11/:1 Soason End Date
n/a
n/a
Satisfied )lunthl} Satisfied
I\O
00 satisfied NO ro
Satisfied
NO
NO '""Fl Tl IU·." 111 ti le "Sati.sficd"' mlumn ind1ca1cs the snmpJ111i: n:q,urumt•nt OC'g11is !'<,mctunc m the future Samplinµ heti,n, the moni1urin1: period \,._•1.dn datl'" 111 not ,,.,tisfy t I le rcquin·mcnt fi>r the momtonnµ pl riod '"Stt re I" 111 th< "SatisfiNI" column 111dic11tes tt 11.,npur.ttor needs tu c»ntact Ins or lwrcompltancc olliccr (('O) to \'Crify tllnt samples ha,·c been tnkt.•n nod the set h rluit hae been satisfied 11 til'OHT \t-;T JI.OTJCE '11w, momtoring l!(;heclnl<' i., pnmclul to ynu as n cnun,•�� and 1scurn.nt as of Fchn1:1,;· 01. :!0:!;I SurfaCL' \\'ater f.\"5U·nis anrl s, .-tern� that nn• disinfei:t mi: htl\'I: aclditional ,;:unplinl,! l hat 1s Hot rcflct1cd in I his m11n1ton111: scl1i,dule repnt·t. 'li1is 111011i1urini: scheclulc 11111�· he chani:< rt ur m lilied ns nl'Ciltd. This mnmtormi: i;,.hcclule due� nut 8hn\\' p:ist nnfulfillcd ;;i·hulules for wlhd1 ,·inlations may exist. 1'11':L<-c rc,·i.�it the nto111t >nlll,! "< hcdule tnol and n:, 1e\\ tht• �yslem's 1111>mloring sche1lulc pnor lu >-:uuplmi:: to ensure' complmncc with the must cum.'nt munitorini:: rl'IJlllt'l111<'11ts. I llntact�-011, ·puhhL 1rnlcr�\'Sh•m n•111tl:it111t,I ll(iCllc'\ tfyou ha,·c ttll) qt1C'stin11s D,to Printed: �dnosday, Febru,ry 01, l02J P>';je , ot
e STATE OF IDAHO
DEPARTMENT OF ENVIRONMENTAL QUALITY
900 N. Skyline Dr., Suite B Idaho falls, 10, 83402
January 04, 2023
Dorothy McCarty
Island Park Water Company
455 Constitution Way
Idaho Falls, Idaho 83402
[e-mail]
Brad Little, Governor less Byrne, Director
RE: Letter Request for Year-Round Quarterly Monitoring Requirements for Island Park Water
Company
Under the Revised Total Coliform Rule, all Public Water Systems (PWS) must continue to
monitor according to a frequency specific to the PWS and a sample siting plan that is subject to
state review. Site Sampling Plans for all Island Park Water Company were due December 31,
2022, as stated in the sanitary survey reports and blank templates were attached. A site
Sampling Plan has not been submitted for DEQ review for any of Island Park Water Company's
systems as of January 4, 2023.
For groundwater systems serving 1,000 or fewer people, the state must perform a special
monitoring evaluation to review the status of the PWS, including the distribution system, during
each water system's sanitary survey to determine whether the PWS is on the appropriate
monitoring schedule. Sanitary Surveys were conducted on all Island Park Water Company
Systems on October 19th and 20th. These sanitary surveys determined that six out of the seven
Island Park Water Company Systems would remain year-round systems as they supply water to
customers in each quarter of the year. This was not a change for any of the systems as five of
the systems had previously been listed as year-round systems since 1986 and it has been
documented in the last two sanitary surveys. Valley View Subdivision (PWS# 107220156) was
determined to be year-round during its first sanitary survey that was conducted in 2022, there
are homes in use all months of the year where water is accessible for drinking. This was
documented in the sanitary survey report that was sent out on November 17, 2022, as well as
in the PWS Activation Letter sent out on August 09, 2022. Goose Bay Estates (PWS# 107220030)
is the only system currently classified as a seasonal system operating from May 1-December
31.
eSTA TE OF IDAHO DEPARTMENT OF ENVIRONMENTAL QUALITY
900 N. Skyline Dr., Suite B Idaho Falls, ID. 83402 Brad little, Governor Jess Byme, Director
Systems that use only groundwater and serve 1,000 or fewer people are allowed to be
on reduced (or quarterly) total coliform monitoring.
Non-community Public Water Systems (40 CFR 141.8S4)
Non-community systems that are not seasonal may remain on quarterly monitoring
unless the following occur:
•A Level 2 Assessment is triggered.
•Any treatment technique violation such as the failure to conduct an assessment
or to take corrective actions in the time frame specified.
•Two RTCR total coliform monitoring violations or one RTCR E. coli monitoring
violation and two Level 1 Assessments in a rolling 12-month period.
A seasonal system is defined, by 40 CFR 141.2, as a non+community public water system
that is not operated year-round and starts up and shuts down at the beginning and end
of each operating season. Examples of seasonal systems include campgrounds, ski areas,
resorts, and some schools.
A seasonal system, as stated in 40 CFR 141.2, that uses only groundwater and serves
1,000 or fewer people may qualify for quarterly total coliform monitoring if the system
meets all of the following:
•An approved sample siting plan designates the most vulnerable period to
bacterial contamination (highest use, wettest weather, etc.) and the owner or
operator has collected samples during this period,
•A sanitary survey was completed by DEQ with no significant deficiencies
identified OR a Level 2 Assessment from a qualified party is completed and the
system is free of sanitary defects,•A clean compliance history for the past 12 months, which means no MCL
violations for E. coli.
Start-up Procedures (40 CFR 141.8S4)
The RTCR identified that seasonal systems are potentially more vulnerable to
contamination when the system is dewatered during the off-season. Therefore, the rule
requires that seasonal system owner's complete start-up procedures before serving
water to the public, and certification that the procedures were completed must be
turned in to DEQ
e, STATE OF IDAHODEPARTMENT OF ENVIRONMENTAL QUALITY
900 N. Skyline Dr., Suite B Idaho Falls, ID. 83402 Brad Little, Governor less Byme, Director
In the event, you choose to classify any of Island Park Water Co mpanies Publ ic Water
Systems as a seasonal system the systems would need to be depressurized and dra ined
no later than September 30th each year in order to not be required to monitor for the 4th
quarter. Systems would need to be returned to pressure and disinfected after April 1st
each year in order to not be required to monitor in the pt quarter of the year. This
would also change the monitoring schedule for any of the systems change d to seasonal.
Seasonal systems are required to sample monthly instead of quarterly, and a seasonal
start-up checklist would be required annually. These rules can all be found in the
Revised Total Coliform Rule.
Please feel free to contact me at [phone] or at [e-mail] if you have
any questions or need assistance. An in-person meeting can be scheduled with this office to
discuss any additional matters related to these Public Water Systems.
Sincerely,
Kelsey Carter
Drinking Water Analyst
Idaho Falls Regional Office
c: Troy Saffle, Regional Administrator, DEQ-IFRO
Carlin Feisthamel, Regional Engineering Manager, DEQ-JFRO
Jason Fales, Drinking Water Compliance Supervisor, OEQ-IFRO
Jon Kruck
From:
Sent:
To:
Cc:
Subject:
Attachments:
Shayla Halstead
Friday, March 17, 2023 4:58 PM
DOROTHY MCCARTY
Hannah Young; Tyler Fortunati; Cassandra Lemmons; Jami Delmore; Matthew McGlynn;
Troy Saffie; Jason Fales; Kelsey Carter, Travis Culbertson; Jon Kruck; Chris Hecht; Chris
McEwan; Curtis Thaden; Jolene Bossard; ROGER BUCHANAN; Carlin Feisthamel; Tammy
Copeland
Disapproval of Public Water Systems -PWS# ID7220007, PWS# ID7220030, PWS#
ID7220063,PWS#ID7220064, PWS#ID7220065,PWS#ID7220066,PWS#ID7220156
ID7220065 DISAPPROVAL OF SHOTGUN NORTH PUBLIC WATER SYSTEM.pdf;
ID7220066 DISAPPROVAL OF SHOTGUN SOUTH STEVENS LANE PUBLIC WATER
SYSTEM.pdf; ID7220156 DISAPPROVAL OF VALLEY VIEW SUBDIVISION PUBLIC WATER
SYSTEM.pdf; 107220007 DISAPPROVAL OF ASPEN RIDGE SUBDIVISION PUBLIC WATER
SYSTEM.pdf; ID7220030 DISAPPROVAL OF GOOSE BAY ESTATES PUBLIC WATER
SYSTEM.pdf; 107220063 DISAPPROVAL OF SHOTGUN CHEROKEE SUBDIVISION S
PUBLIC WATER SYSTEM.pdf; ID7220064 DISAPPROVAL OF SHOTGUN KICKAPOO
SUBDIVISION 6 PUBLIC WATER SYSTEM.pdf
Please see the attached documents regarding Aspen Ridge Subdivision PWS# 1D7220007, Goose Bay Estates PWS#
1D7220030, Shotgun Cherokee Subdivision 5 PWS# 1D7220063, Shotgun Kickapoo Subdivision 6 PWS# 1D7220064,
Shotgun North PWS# 1D7220065, Shotgun South Stevens Lane PWS# 107220066, and Valley View Subdivision PWS#
107220156. Please contact Carlin Feisthamel at [e-mail] or call 208-528-2650 if there are any
questions.
Thank you,
Shayla Halstead
Shayla Halstead I Administrative Assistant I
Idaho Department of Environmental Quality
900 N Skyline Dr #B, Idaho Falls, ID, 83402
Office Phone: [phone]
www.deg.idaho.gov
Our Mission: To protect human health and the quality of Idaho's air, land, and water.
l
900 N. Skyline Drive, Suite B Idaho Falls, 10 83402 • [phone]
March 15, 2023
Dorothy McCarty
Island Park Water Company
455 Constitution Way
Idaho Falls, Idaho 83402 [e-mail]
Brad Little, Governor Jess Byrne, Dlrector
RE: DISAPPROVAL OF ASPEN RIDGE SUBDIVISION PUBLIC WATER SYSTEM -PWS #ID7220007
Dear Mrs. McCarty,
The purpose of this letter is to Inform Island Park Water Company that the Aspen Ridge Subdivision Public
Water System (PWS #ID7220007) is disapproved by the Department of Environmental Quality (DEQ), IDAPA
58.01.08.007, pursuant to the Idaho Rules for Public Drinking Water Systems. DEQ is concerned about the
health of residents using Island Park Water Company's public water systems. Island Park Water Company Is
responsible for supplylng safe and reliable drinking water to Aspen Ridge Subdivision.
The Idaho Rules for Public Drinking Water Systems provides the Department with authority to
disapprove of a public water system under certain circumstances. The following violations have been
issued for Aspen Ridge Subdivision resulting in the system disapproval:
•Failure to address significant deficiencies, IDAPA 58.01.08.303.06, letter dated January 05, 2023
•Failure to provide tier 2 public notification to all water user, IDAPA 58.01.08.150.02, letter dated
March 06, 2023
The Island Park Water Company is in violation of the Idaho Rules for Publlc Drinking Water systems and is
hereby disapproved as allowed under IDAPA 58.01.08.007.02. In particular, the operating procedures at the
Aspen Ridge Subdivision Public Water System constitutes a health hazard. This disapproval in no way
relieves the obligation to comply with all other appllcable state and federal drinking water standards, rules,
regulations, or orders.
As required under IDAPA 58.01.08.007.07, all water users must be notified within 30 days of this letter
regarding the Aspen Ridge Subdivision Public Water System being disapproved for violations of the Idaho
Rules for Public Drinking Water Systems. Enclosed with this letter is a list of ten elements to include with each
public notification and a certification form. Please provide a copy of the notice along with a completed
certification form to DEQ within 10 days following notification.
I may be contacted by phone at [phone], or by email at �[e-mail] if you have
any questions.
Carlin Feisthamel, P .E.
Regional Engineering Manager
Idaho Falls Regional Office
C: Tyler Fortunati, Drinking Water Bureau Chief, DEQ
Cassandra Lemmons, Drinking Water Compliance and Enforcement Supervisor, DEQ
Jami Delmore, Drinking Water Analyst, DEQ Matthew McGlynn, Drinking Water Analyst, DEQ Troy Saffle, Regional Administrator, DEQ-IFRO
Jason Fales, Drinking Water Compliance Supervisor, DEQ-IFRO
Kelsey Carter, Drinking Water Compliance Officer, DEQ-IFRO
Travis Culbertson, Idaho Public Utilities Commission, [e-mail]
Jon Kruck, Idaho Public Utilities Commission, [e-mail]
Chris Hecht, Idaho Public Utilities Commission, [e-mail] Chris McEwan, Idaho Public Utilities Commission, [e-mail]
Curtis Thaden, Idaho Public Utilities Commission, [e-mail]
Jolene Bossard, Idaho Public Utilities Commission, [e-mail]
Roger Buchanan, Buchanan Well Drilling Inc., [e-mail]
900 N, Skyline Drive, Suite B Idaho Falls, ID 83402 • [phone]
March 15, 2023
Dorothy McCarty
Island Park Water Company 455 Constitution Way
Idaho Falls, Idaho 83402 [e-mail]
Brad Little, Governor
Jess Byrne, Director
RE: DISAPPROVAL OF GOOSE BAY ESTATES PUBLIC WATER SYSTEM -PWS #1D7220030
Dear Mrs. McCarty,
The purpose of this letter is to inform Island Park Water Company that the Goose Bay Estates Public Water
System (PWS #ID7220030) is disapproved by the Department of Environmental Quality (DEQ), iDAPA
58.01.08.007, pursuant to the Idaho Rules for Public Drinking Water Systems. DEQ is concerned about the
health of residents using Island Park Water Company's public water systems. Island Park Water Company Is
responsible for supplying safe and reliable drinking water to Goose Bay Estates.
The Idaho Rules for Public Drinking Water Systems provides the Department with authority to
disapprove of a public water system under certain circumstances. The following violations have been
issued for Goose Bay Estates resulting in the system disapproval:
•Fallure to address significant deficiencies, IDAPA 58.01.08.303.06, letter dated January OS, 2023
•Failure to provide tier 2 public notification to all water user, IDAPA 58.01.08.150.02, letter dated
March 06, 2023
The Island Park Water Company is in violation of the Idaho Rules for Public Drinking Water systems and is
hereby disapproved as allowed under IDAPA 58.01.08.007.02. In particular, the operating procedures at the
Goose Bay Estates Public Water System constitutes a health hazard. This disapproval In no way relieves
the obllgatlon to comply with all other applicable state and federal drinking water standards, rules,
regulations, or orders.
As required under IDAPA 58.01.08.007.07, all water users must be notified within 30 days of this letter
regarding the Goose Bay Estates Public Water System being disapproved for violations of the Idaho Rules for
Public Drinking Water Systems. Enclosed with this letter is a list of ten elements to include with each public
notification and a certification form. Please provide a copy of the notice along with a completed certification
form to DEQ within 10 days following notification.
I may be contacted by phone at [phone], or by email at [e-mail] if you have
any questions.
Carlin Feisthamel, P.E.
Regional Engineering Manager
Idaho Falls Regional Office
C: Tyler Fortunati, Drinking Water Bureau Chief, DEQ
Cassandra Lemmons, Drinking Water Compliance and Enforcement Supervisor, DEQ
Jami Delmore, Drinking Water Analyst, DEQ Matthew McGlynn, Drinking Water Analyst, DEQ
Troy Saffle, Regional Administrator, DEQ-IFRO
Jason Fales, Drinking Water Compliance Supervisor, OEQ-IFRO
Kelsey Carter, Drinking Water Compliance Officer, DEQ-IFRO
Travis Culbertson, Idaho Public Utllltles Commission, [e-mail] Jon Kruck, Idaho Public Utilities Commission, [e-mail]
Chris Hecht, Idaho Public Utilities Commission, [e-mail]
Chris McEwan, Idaho Public Utilities Commission, [e-mail] Curtis Thaden, Idaho Public Utilities Commission, [e-mail]
Jolene Bossard, Idaho Public Utilities Commission, [e-mail]
Roger Buchanan, Buchanan Well Drilling Inc., [e-mail]
900 N. Skyline Drive, Suite B Idaho Falls, to 83402 • (208) S28-2650
March 15, 2023
Dorothy McCarty
Island Park Water Company
455 Constitution Way Idaho Falls, Idaho 83402
[e-mail]
Brad Little, Governor
Jess Byrne, Director
RE: DISAPPROVAL OF SHOTGUN CHEROKEE SUBDIVISION 5 PUBLIC WATER SYSTEM -PWS #1D7220063
Dear Mrs. McCarty,
The purpose of this letter ls to Inform Island Park Water Company that the Shotgun Cherokee Subdivision S
Public Water System (PWS #ID7220063) is disapproved by the Department of Environmental Quallty (OEQ),
IDAPA 58.01.08.007, pursuant to the Idaho Rules for Public Drinking Water Systems. DEQ Is concerned
about the health of residents using island Park Water Company's public water systems. Island Park Water
Company is responsible for supplying safe and rellable drinking water to Shotgun Cherokee Subdivision S.
The Idaho Rules for Public Drinking Water Systems provides the Department with authority to
disapprove of a public water system under certain circumstances. The following violations have been
issued for Shotgun Cherokee Subdivision 5 resulting in the system disapproval:
•Failure to address significant deficiencies, IDAPA 58.01.08.303.06, letter dated January 05, 2023
•Failure to provide tier 2 public notification to all water user, IDAPA 58.01.08.150.02, letter dated
March 06, 2023
The Island Park Water Company Is In violation of the Idaho Rules for Public Drinking Water systems and is
hereby disapproved as allowed under IDAPA 58.01.08.007 .02. In particular, the operating procedures at the
Shotgun Cherokee Subdivision 5 Public Water System constitutes a health hazard. This disapproval In no
way relieves the obligation to comply with all other applicable state and federal drinking water standards,
rules, regulations, or orders.
As required under IDAPA 58.01.08.007.07, all water users must be notified within 30 days of this letter
regarding the Shotgun Cherokee Subdivision 5 Public Water System being disapproved for violations of the
Idaho Rules for Public Drinking Water Systems. Enclosed with this letter Is a list of ten elements to include
with each public notification and a certification form. Please provide a copy of the notice along with a
completed certification form to DEQ within 10 days following notification.
I may be contacted by phone at (208) 528·2650, or by email at <,:[e-mail] if you have
any questions.
Sincerely, �
���
Carlin Fefsthamel, P.E.
Regional Engineering Manager
Idaho Falls Regfonal Office
C: Tyler Fortunati, Drinking Water Bureau Chief, DEQ
Cassandra Lemmons, Drinking Water Compliance and Enforcement Supervisor, OEQ
Jami Delmore, Drinking Water Analyst, OEQ
Matthew McGlynn, Drinking Water Analyst, DEQ
Troy Saffle, Regional Administrator, DEQ-IFRO Jason Fales, Drinking Water Compliance Supervisor, DEQ-IFRO
Kelsey Carter, Drinking Water Compliance Officer, DEQ-IFRO
Travis Culbertson, Idaho Public Utilities Commission, [e-mail] Jon Kruck, Idaho Public Utilfties Commission, [e-mail]
Chris Hecht, Idaho Public Utilities Commission, [e-mail]
Chris McEwan, Idaho Public Utilities Commission, [e-mail] Curtis Thaden, Idaho Public Utilities Commission, [e-mail]
Jolene Bossard, Idaho Public Utilities Commission, [e-mail]
Roger Buchanan, Buchanan Well Drilling Inc., [e-mail]
900 N. Skyline Drive, Suite B Idaho Falls, ID 83402 • [phone]
March 15, 2023
Dorothy McCarty
Island Park Water Company
455 Constitution Way
Idaho Falls, Idaho 83402 [e-mail]
Brad little, Governor Jess Byrne, Director
RE: DISAPPROVAL OF SHOTGUN KICKAPOO SUBDIVISION 6 PUBLIC WATER SYSTEM -PWS #1D7220064
Dear Mrs. McCarty,
The purpose of this letter is to inform Island Park Water Company that the Shotgun Kickapoo Subdivision 6
Publlc Water System (PWS #ID7220064) is disapproved by the Department of Environmental Quality (DEQI,
IDAPA 58.01.08.007, pursuant to the Idaho Rules for Public Drinking Water Systems. DEQ is concerned
about the health of residents using Island Park Water Company's public water systems. Island Park Water
Company is responstble for supplying safe and reliable drinking water to Shotgun Kickapoo Subdivision 6,
The Idaho Rules for Public Drinking Water Systems provides the Department with authority to
disapprove of a public water system under certain circumstances. The following violations have been
issued for Shotgun Kickapoo Subdivision 6 resulting in the system disapproval:
•Failure to address significant deficiencies, IDAPA 58.01.08.303.06, letter dated January 05, 2023
•Failure to provide tier 2 public notification to all water user, IDAPA 58.01.08.150.02, letter dated
March 06, 2023
The Island Park Water Company Is In violation of the Idaho Rules for Public Drinking Water systems and is
hereby disapproved as allowed under IDAPA 58.01.08.007.02. In particular, the operating procedures at the
Shotgun Kickapoo Subdivision 6 Public Water System constitutes a health hazard. This disapproval In no
way relieves the obligation to comply with all other applicable state and federal drinking water standards,
rules, regulations, or orders.
As required under IDAPA SB.01.08.007 .07, all water users must be notified within 30 days of this letter
regarding the Shotgun Kickapoo Subdivision 6 Public Water System being disapproved for violations of the
Idaho Rules for Public Drinking Water Systems. Enclosed with this letter is a list of ten elements to include
with each public notification and a certification form. Please provide a copy of the notice along with a
completed certification form to DEQ within 10 days following notification.
I may be contacted by phone at [phone], or by email at [e-mail] If you have
any questions.
Carlin Feisthamel, P.E.
Regional Engineering Manager
Idaho Falls Regional Office
C: Tyler Fortunati, Drinking Water Bureau Chief, DEQ
Cassandra Lemmons, Drinking Water Compliance and Enforcement Supervisor, DEQ
Jami Delmore, Drinking Water Analyst, DEQ
Matthew McGlynn, Drinking Water Analyst, DEQ
Troy Saffle, Regional Administrator, DEQ-IFRO
Jason Fales, Drinking Water Compliance Supervisor, DEQ-IFRO
Kelsey Carter, Drinking Water Compliance Officer, DEQ-IFRO
Travis Culbertson, Idaho Public Utilities Commission, [e-mail]
Jon Kruck, Idaho Public Utilities Commission, [e-mail]
Chris Hecht, Idaho Public Utilities Commission, [e-mail]
Chris McEwan, Idaho Public Utilities Commission, [e-mail]
Curtis Thaden, Idaho Public Utilities Commission, [e-mail]
Jolene Bossard, Idaho Public Utilities Commission, [e-mail] Roger Buchanan, Buchanan Well Drilling Inc., [e-mail]
900 N. Skyline Drive, Suite B Idaho Falls, ID 83402 • [phone]
March 15, 2023
Dorothy McCarty Island Park Water Company
455 Constitution Way
Idaho Falls, Idaho 83402 [e-mail]
Brad Little, Governor
Jess Byrne, Director
RE: DISAPPROVAL OF SHOTGUN NORTH PUBLIC WATER SYSTEM -PWS #1D7220065
Dear Mrs. McCarty,
The purpose of this letter Is to Inform Island Park Water Company that the Shotgun North Public Water
System (PWS #107220065) is disapproved by the Department of Environmental Quality (DEQ), IDAPA
58.01.08.007, pursuant to the Idaho Rules for Public Drinking Water Systems. DEQls concerned about the
health of residents using Island Park Water Company's public water systems. Island Park Water Company Is
responsible for supplying safe and reliable drinking water to Shotgun North.
The Idaho Rules for Public Drinking Water Systems provides the Department with authority to
disapprove of a public water system under certain circumstances. The following violations have been
issued for Shotgun North resulting in the system disapproval:
•Failure to address significant deficiencies, IDAPA 58.01.08.303.06, letter dated January 05, 2023
•Failure to provide tier 2 public notification to all water user, lDAPA 58.01.08.150.02, letter dated
March 06, 2023
The Island Park Water Company is in violation of the Idaho Rules for Public Drinking Water systems and is
hereby disapproved as allowed under 1DAPA 58.01.08.007.02. In particular, the operating procedures at the
Shotgun North Public Water System constitutes a health hazard. This disapproval in no way relieves the
obligation to comply with all other applicable state and federal drinking water standards, rules, regulations,
or orders.
As required under IDAPA 58.01.08.007.07, all water users must be notified within 30 days of this letter
regarding the Shotgun North Public Water System being disapproved for violations of the Idaho Rules for
Public Drinking Water Systems. Enclosed with this letter is a list of ten elements to include with each public
notification and a certification form. Please provide a copy of the notice along with a completed certification
form to DEQ within 10 days following notification.
I may be contacted by phone at (208) 528-26S0, or by email at [e-mail] if you have
any questions.
Carlin Feisthamel, P.E.
Regional Engineering Manager
Idaho Falls Regional Office
C: Tyler Fortunati, Drinking Water Bureau Chief, OEQ
Cassandra Lemmons, Drinking Water Compliance and Enforcement Supervisor, DEQ Jami Delmore, Drfnkfng Water Analyst, DEQ Matthew McGlynn, Drinking Water Analyst, DEQ
Troy Saffle, Regional Administrator, DEQ-IFRO
Jason Fales, Drinking Water Compliance Supervisor, DEQ-IFRO
Kelsey Carter, Drinking Water Compliance Officer, DEQ-IFRO
Travis Culbertson, Idaho Public Utilities Commission, Travis,[e-mail] Jon Kruck, Idaho Public Utllitles Commission, [e-mail] Chris Hecht, Idaho Public Utilities Commission, [e-mail]
Chris McEwan, Idaho Public Utilfties Commission, [e-mail] Curtis Thaden, Idaho Public Utilities Commission, [e-mail]
Jolene Bossard, Idaho Public Utilities Commission, [e-mail]
Roger Buchanan, Buchanan Well Drilling Inc., [e-mail]
900 N. Skyline Drive, Suite B Idaho Falls, ID 83402 • [phone]
March 15, 2023
Dorothy McCarty
Island Park Water Company 455 Constitution Way
Idaho Falls, Idaho 83402 [e-mail]
Brad Little, Governor
Jess Byrne, Director
RE: DISAPPROVAL OF SHOTGUN SOUTH STEVENS LANE PUBLIC WATER SYSTEM -PWS #1D7220066
Dear Mrs. McCarty,
The purpose of this letter is to inform Island Park Water Company that the Shotgun South Stevens Lane
Public Water System (PWS #ID7220066) Is disapproved by the Department of Environmental Quality (DEQ),
IDAPA 58.01.08.007, pursuant to the Idaho Rules for Public Drinking W�ter Systems. OEQ is concerned
about the health of residents using Island Park Water Company's public water systems, Island Park Water
Company Is responsible for supplying safe and reliable drinking water to Shotgun South Stevens Lane.
The Idaho Rules for Public Drinking Water Systems provides the Department with authority to
disapprove of a public water system under certain circumstances. The followlng violations have been
Issued for Shotgun South Stevens lane resulting in the system disapproval:
•Failure to address significant deficiencies, IDAPA 58.01.08.303.06, letter dated January 05, 2023
•Failure to provide tier 2 public notification to all water user, IDAPA 58.01.08.150.02, letter dated
March 06, 2023
The Island Park Water Company is in violation of the Idaho Rules for Public Drinking Water systems and Is
hereby disapproved as allowed under IDAPA 58.01.08.007.02. In particular, the operating procedures at the
Shotgun South Stevens Lane Public Water System constitutes a health hazard. This disapproval in no way
relieves the obligation to comply with all other applicable state and federal drinking water standards, rules,
regulations, or orders.
As required under IDAPA 58.01.08.007.07, all water users must be notified within 30 days of this letter
regarding the Shotgun South Stevens Lane Public Water System being disapproved for vlolations of the Idaho
Rules for Public Drinking Water Systems. Enclosed with this letter is a list of ten elements to include with each
public notification and a certification form. Please provide a copy of the notice along with a completed
certification form to DEQ within 10 days following notification.
I may be contacted by phone at [phone], or by email at [e-mail] if you have
any questions.
Carlin Feisthamel, P.E.
Regional Engineering Manager
Idaho Falls Regional Office
C: Tyler Fortunati, Drinking Water Bureau Chief, DEQ Cassandra Lemmons, Drinking Water Compliance and Enforcement Supervisor, DEQ
Jami Delmore, Drinking Water Analyst, DEQ
Matthew McGlynn, Drinking Water Analyst, DEQ
Troy Saffle, Regional Administrator, DEQ-IFRO
Jason Fales, Drinking Water Compliance Supervisor, DEQ-IFRO
Kelsey Carter, Drinking Water Compliance Officer, DEQ-IFRO Travis Culbertson, Idaho Public Utilities Commission, [e-mail]
Jon Kruck, Idaho Public Utilities Commission, [e-mail]
Chris Hecht, Idaho Public Utilities Commission, [e-mail] Chris McEwan, Idaho Public Utilities Commission, [e-mail]
Curtis Thaden, Idaho Public Utilities Commission, [e-mail] Jolene Bossard, Idaho Public Utilities Commission, [e-mail] Roger Buchanan, Buchanan Well Drilling Inc., [e-mail]
900 N. Skyline Drive, Suite B Idaho Falls, ID 83402 • (208) 528-26S0
March 15, 2023
Dorothy McCarty
Island Park Water Company
455 Constitution Way Idaho Falls, Idaho 83402
[e-mail]
Brad Little, Governor
Jess Byrne, Director
RE: DISAPPROVAL OF VALLEY VIEW SUBDIVISION PUBLIC WATER SYSTEM -PWS #ID7220156
Dear Mrs. McCarty,
The purpose of this letter is to inform Island Park Water Company that the Valley View Subdivision Publlc
Water System (PWS #107220156) Is disapproved by the Department of Environmental Quality (DEQ), IDAPA
58.01.08.007, pursuant to the Idaho Rules for Public Drinking Water Systems. DEQ is concerned about the
health of residents using Island Park Water Company's public water systems. Island Park Water Company Is
responsible for supplying safe and reliable drinking water to Valley View Subdivision.
The Idaho Rules for Public Drinking Water Systems provides the Department with authority to
disapprove of a public water system under certain circumstances. The following violations have been
issued for Valley View Subdivision resulting In the system disapproval:
•Failure to address significant deficiencies, IDAPA 58.01.08.303.06, letter dated January 05, 2023
•Failure to provide Tier 1 Public Notiflcatlon to all water user, IDAPA 58.01.08.150.02, letter dated
January 05, 2023
•Failure to submit an Operation Plan for Depressurization event, IDAPA 58.01.08.501.12, letter dated
February 24, 2023.
•Failure to submit an Operation and Maintenance Manual, JDAPA 58.01.08.501.12, letter dated
February 24, 2023.
•Failure to provide Tier 1 Public Notification, IDAPA 58.501.08.150.02, letter dated March 06, 2023
•Failure to provide signed Certification Form for Tier 1 Public Notification, IDAPA 58.01.08.150.07,
letter dated March 06, 2023.
•Failure to Monitor for routine total coliform from the distribution of Well #1 and Well #2, IDAPA
58.01.08.100.01, letter dated March 06, 2023.
•Failure to Monitor for routine total coliform from the distribution of Well #3, IDAPA 58.01.08.100.01,
letter dated March 06, 2023.
•Failure to provide Tier 2 Public Notification to all water user, IDAPA 58.01.08.150.02, letter dated
March 06, 2023.
The Island Park Water Company is in violation of the Idaho Rules for Public Drinking Water systems and is
hereby disapproved as allowed under IDAPA 58.01.08.007.02. In particular, the operating procedures at the
Valley View Subdivision Public Water System constitutes a health hazard. This disapproval in no way
relieves the obligation to comply with all other applicable state and federal drinking water standards, rules,
regulations, or orders.
As required undt!r JDAPA 58.01.08.007.07, all water users must be notified within 30 days of this letter
regarding the Valley View Subdivision Public Water System being disapproved for violations of the Idaho
Rules for Public Drinking Water Systems. Enclosed with this letter is a list of ten elements to Include with each
public notification and a certification form. Please provide a copy of the notice along with a completed
certification form to OEQ within 10 days following notification.
I may be contacted by phone at [phone], or by email at [e-mail] if you have any questions.
Carlin Feisthamel, P.E.
Regional Engineering Manager
Idaho Falls Regional Office
C: Tyler Fortunati, Drinking Water Bureau Chief, DEQ
Cassandra Lemmons, Drinking Water Compliance and Enforcement Supervisor, DEQ
Jami Delmore, Drinking Water Analyst, DEQ Matthew McGlynn, Drinking Water Analyst, DEQ
Troy Saffle, Regional Administrator, DEQ·IFRO
Jason Fales, Drinking Water Compliance Supervisor, DEQ·IFRO Kelsey Carter, Drinking Water Compliance Officer, DEQ-IFRO
Travis Culbertson, Idaho Public Utilities Commission, [e-mail]
Jon Kruck, Idaho Public Utilities Commission, [e-mail] Chris Hecht, Idaho Public Utilities Commission, [e-mail]
Chris McEwan, Idaho Public Utilities Commission, [e-mail] Curtis Thaden, Idaho Public Utilities Commission, [e-mail] Jolene Bossard, Idaho Public Utilities Commission, [e-mail]
Roger Buchanan, Buchanan Well Drilling Inc., [e-mail]