20080403Comments.pdf

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943 10. Strt
Idaho Fals, il 8340
Marh 3 i, 2008
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Idaho Pulic Utities Commssion
PO Box 83120
Boise, Id 83120-0014
To Whom It May Conce:
I recived your propose incree in raes for providing water to my Island Park Cabi
The tota amount of the incr on the staent indicates that the water chages will
increas frm $125 per yea to $280 per year.
In aging to ths ra incr, I believe that ther nee to be some chages to ensur
the wat supply is available for us every day. In the past there have been times tht I
have trveled to my cabin only to find ther was no water available or th the war
pressur was inadequa.
I would lie to know how you plan to addrss the abve 2 issues for the Island Park water
supply? I look forward to heag your plan.
Sincely,~.Pt~
Cara Marki
.~-.. ~
ISLAND PAR WATER COMPAN, INC.
P.O. BOX 2521
IDAHO FALLS, il 83403-2521
Email iph20Ctvmsn.com
CUSTOMER NOTICE
March 25, 2008
To Customer of Island Park Water Compay
An application is being prepared for fiing with the Idaho Public Utilties Commssion (IPUC)
for apprval of alae increas of 224% for residentÍaTseiVice effective as soon as possible. We
are requestg that the fee for water use be increased from $125.00 anually to $280.00 anualy.
There has not been a rate increase since 1992 and the increase is necessa to meet increased
operating expenss, including the higher cost ofElectncity, lab fees for testing water, labor and
material for repairs and maintenace to the pumps and water lines. We find it necessa to
increa the fees to maitan the existing system.
This application is a proposal, subject to public review and a Commission decision. A copy of the
applicaton will be available for review at the offce of the Commission or on the IPUC web site at
ww.puc.idaho.gov. The application and other case inormation may be found by clicking on the
"WATER" icon, then on "OPEN WATER CASES" and scrollng down to Island Park Water.
Interested paries may mail wrtten comments to the Idao Public Utilities Commission, PO Box
83720, Boise, ID 83120-0014. Comments may be submitted by email on the IPUC web site by
clicking on the "Contact Us" link.
You may receive a copy of the application by e-mailingtoiph2oaYmsn.com , or wrting to the
Island Park Water Company address above. Include your email addrss or mailing addrss to
receive a copy of the application.
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Edsel M. Ford
P. O. Box 424
Island Park, ID 83429
March 31, 2008
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Idaho Public Utilties Commsion
P.O. Box 83720
Boise, ID 83720-0074
Concerng Proposed 224% Water Rate Increase by Island Park Water Company
The Island Park Water Company is requesting an anual rate increase of224% from $125
to $280. This relates to a rate increase of 14% per year over the past 16 years, and is
excessive by any standards. Other costs have not increased at thi rate.
Another problem with thi company is that I have never received an accounting of how
the water fees are being spent. If new wells are being dnled for new development, the
developers should bear most the cost, not just the existing 310 rate payers.
Most ofthe owners, lie me, have cabin, withi this water company's district, that are
only occupied a few months ofthe year. Thi results in ver low water usage. A huge rate
increase seem unjustified.
Therefore, I oppose this 224% rate increase for the above reasons.
Than you for your help..
Yours truly,Ud/J-Gr~
Edsel M. Ford
j~/or:
Jean Jewell
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From:
Sent:
To:
Subject:
Jean Jewell
Wednesday, April 02, 2008 11 :52 AM
Jean Jewell
FW: Consumer CommenUComplaint Form
-----Original Message-----
From: bmcatee~q. com (mail to: bmcatee~q. com)
Sent: Wednesday, April 02, 2008 5: 07 AM
To: Tonya Clark; Front; Beverly Barker
Subject: Consumer Comment/Complaint Form
A Comment/Inquiry from Robert J. McAteer follows:
- ---- ---- ---- -- - - ---- ---- - --- - - - ----
Name: Robert J. McAteer
Contact E-Mail: bmcateer~g.com
Home Telephone: [phone]
Work/Contact Telephone:
Home/Office or Both: Home
Home Address: 4852 Easy ST.
City: Pocatello
State: Idaho
Zipcode: 83202
Business Name:
Business Address:
Business Phone:
Name of Utility Company: Island Park Water Company, INC.
If Telephone/Local Provider:
Have you contacted the utility regarding your concern?: No
Please describe your question or complaint briefly:
I feel this increase is totally out of the quistion for part time residence, the people who
live there year round or full time summer residents should pay a larger portion of the
increase.However I feel a 224% increase is out of line.
The form submited on http://www.puc.idaho.gov/forms/cons/cons.html
IP address is 71.37.173.206
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1
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Jean Jewell
110 A.V ,/f' ~.i H
From:
Sent:
To:
Subject:
hamesjbcæcableone. net
Wednesday, April 02, 2008 12:54 PM
Tonya Clark; Jean Jewell; Beverly Barker; Gene Fadness; Ed Howell
PUC CommenUlnquiry Form
A Comment from GEORGE HAMES follows:
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Case Number: ISL-W-98-91
Name: GEORGE HAMES
Address: 839 ROBERT
Ci ty: BLACKFOOT
State: IDAHO
Zip: 83221
Home Telephone: [phone]
Contact E-Mail: hamesjb~cableone.net
Name of Utility Company: ISLAND PARK WATER COMPANY Add to Mailing List: ~
Please describe your question or comment briefly:
The purpose of this letter is to express our strong objection to a rate increase for water
fees in the Island Park area. We feel the application being prepared for filing with the
Idaho Public Utilities Commission for a 224% rate increase is too big of an increase in one
year. We realize the cost of living (gas, groceries, etc) has increased since 1992, the last
time they increased the cost of water, but things have not increased by 224%! Many people in
the Island Park area are seasonal owners who have had their property for many years, and this
hike increase, we believe, is too high of an increase for homeowners, some of whom are on a
limited income. We also feel that the time has come to charge full-time residents of Island
Park a higher fee than those of us who spend only a few months enjoying Island Park.
The Island Park Water Company stated in their letter that the rate increase is necessary to
meet the increased operating expenses, including the higher cost of electricity, lab fees for
testing water, labor and material for repairs and maintenance to the pumps and water lines.
Several of the residents, including ourselves, who live in Division 6 of Shotgun have
approached Mr. Benton to purchase our well and assume all of the maintenance and operating
expenses, to no avail - he will not sell it as an individual well. He wants someone to take
over ALL his wells, and ~e are not willing to buy/assume all his wells in Island Park.
You are strongly requested to take into consideration the 224% increased cost of water fees
in the Island Park area, decrease the amount to a reasonable fee for seasonal users, and make
the charge for full-time residents at a higher rate, thus making it more fair to all
residents of the Island Park area.
Sincerely,
George & Janïs Hames
Dean Baxter
Floyd & Gladys Hensley
Wayne & Darlene Henderson
Mike & Barb Fowler
Joanne Fowler
Brent & Berdene Hill
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Jean Jewell
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From:
Sent:
To:
Subject:
gotlabs_3~msn.com
Thursday, April 03, 2008 6:24 AM
Tonya Clark; Jean Jewell; Beverly Barker; Gene Fadness; Ed Howell
PUC CommenUlnquiry Form
A Comment from Carol Smith follows:
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Case Number: ISL-W-08-01
Name: Carol Smith
Address: 9382 S. 1st E
City: Idaho Falls
State: ID
Zip: 83404
Home Telephone: [phone]Contact E-Mail: gotlabs3~msn.com ~~
Name of Utility Company: Island Park Water Add to Mailing List:~
Please describe your question or comment briefly:
I have reviewed the case appplication and do not see an itemized list of yearly expenses and
debt incurred by the Island Park water company. This data should be presented to justify such
a substantial rate increase.
As a customer of the water company I have been very dissapointed in the service provided. WeP frequently have low water pressure and have no response to phone calls during frequent
outages. Phone numbers had to be obtained through the president of the homeowners
association. We have never had a return call to a message we have left reguarding service
problems at that number. The only contact we have had with the water company is the yearly
billing statement. This payment is sent to a PO box in Idaho Falls with no phone number or
contact person. I also would like to see verification of the number of customers served. I
would not be suprised if there were more than 300. My subdivision Aspen Ridge is quite a
distance from the Shotgun/Yale area. Should both be lumped together or should each cover
there own expenses depending on the repairs in their area?
I have also observed individuals (contractors building their own personal cabin) digging up
the roads and making their own connections to the system. Ditches were open and unmarked for
safety of pedestrians, children, and motorists. This not only damages roads but has cut off
our sevice for entire days with no warning. How do we know that these individuals did not
damage the system? If the hook up was planned and authorized why weren i t we given advance
notice?
In conclusion the lack of detailed information, nonexsistant communication with customers,
frequent service outages, and safety concerns, makes me think that a review of this company
in many areas including the rate structure is in order. Please include me in any
communication requarding this application.
Carol Smith
The form submited on http://www.puc.idaho.gov/forms/ipucl/ipuc.html
IP address is 65.101.74.231
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