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HomeMy WebLinkAbout20060315Corrected comments.pdf.., ,, SCOTT WOODBURY DEPUTY ATTORNEY GENERAL IDAHO PUBLIC UTILITIES COMMISSION PO BOX 83720 BOISE, IDAHO 83720-0074 (208) 334-0320 BAR NO. 1895 . " ,.. ' '" .' " l i i ~)' . , - :) L',;j, i l~., -,;(" Street Address for Express Mail: 472 W. WASHINGTON BOISE, IDAHO 83702-5983 Attorney for the Commission Staff BEFORE THE IDAHO PUBLIC UTILITIES COMMISSION IN THE MATTER OF THE APPLICATION OF FALLS WATER COMPANY, INC. FOR AUTHORITY TO INCREASE ITS RATES AND CHARGES CASE NO. FLS-O5- COMMENTS OF THE COMMISSION STAFF COMES NOW the Staff of the Idaho Public Utilities Commission, by and through its Attorney of record, Scott Woodbury, Deputy Attorney General, and in response to the Notice of Public Workshop and Hearing, Notice of Modified Procedure and Notice of Comment Deadline issued on December 28 2005 , submits the following comments. BACKGROUND On November 4, 2005 , Falls Water Company, Inc. (Falls Water; Company) an Idaho not- for-profit corporation and holder of Certificate of Public Convenience and Necessity No. 236 filed an Application with the Idaho Public Utilities Commission (Commission) requesting authority to increase its revenue requirement by $258 363 (48.2%). The Company also submitted proposed changes in base rates and commodity charges for water service. As set forth in its Application, the proposed increase reflects the increased costs of operations and maintenance and replacement of aging infrastructure. The last general rate increase for Falls Water was authorized by Commission Order No. 29397 in Case No. FLS- W -03- If the proposed changes in rates are approved, the average annual rates for metered residential customers will increase from $179.49 to $295., an increase of $116.06 or 64.7%. The average annual rates for metered commercial customers would increase from $323.46 to $569. an increase of $246.29 or 76.1%.Annual rates for non-metered residential customers would increase from $210 to $231 , an increase of $21.00 or 10%. Annual rates for multi- family residential customers would increase from $181.64 to $344., an increase of$163.18 or 89.8%. On November 28, 2005, the Commission issued Notices of Application and Intervention Deadline in Case No. FLS- W -05-1. The deadline for filing interventions was Friday, December 23 2005. No party requested intervention. The Company requests an effective date for its revenue increase of April 15, 2006. STAFF COMMENTS ACCOUNTING ISSUES OPERATING REVENUES The operating revenues for Falls Water are being properly billed under the existing tariffs on file with the Commission. The accounting for operating revenues is consistent with the requirements of the Uniform System of Accounts, as adopted by this Commission. The major source of revenue for Falls Water is the sale of water to residential, commercial and industrial customers. There is also revenue from hook-up fees. In 2005 , actual operating revenues totaled $535 964. Staff proposes adjustments to the Company requested test year revenues, expenses, rate base, capital structure and overall rate of return. Staffs adjustments and recommendations are summarized on Staff Attachment A. Staff Adjustment A - Revenues The 2005 test year was cooler and wetter than the previous five years used by the Company to calculate electric power use. As a result, the average power cost per customer in 2005 was lower than any of the previous 5 years. Staff has reviewed the Company s analysis of power costs and water consumption for those 5 years and agrees with the Company s use of the 5-year averages to estimate normalized test year power costs. The adjustment to power expenses will be discussed later in the Operating Expense section of the comments. STAFF COMMENTS MARCH 3, 2006 By normalizing pumping power expenses on a per customer basis using the previous five- year average, the Company recognized that pumping costs in the test year were below normal. Staff agrees. However, if pumping power costs were below normal, total water pumped and per customer consumption was also below normal. Therefore, Staff has adjusted test year consumption using the same five-year average methodology used by the Company to adjust pumping power expenses. The analysis shows that consumption in the test year on a per customer basis was approximately 15.5% lower than the previous five-year average. Applying the increase to the various customer classes results in a 75.8 million gallon increase in test year metered consumption. This additional commodity generates an additional $31 063 in test year revenue at current commodity rates. The following table shows the derivation of the test year revenue adjustment. TEST YEAR ADJUSTED INCREMENTAL AD DITI 0 N AL CUSTOMER CONSUMPTION CONSUMPTION CONSUMPTION COMMODITY CLASS GALLONS GALLONS GALLONS BASED REVENUE 1 Metered 452 633 000 522 791 000 158 000 $28 764. Residential 3 Metered Multi-151 000 034 000 883 000 772. Family 2 Commercial 017 000 739 600 722 600 $ 1 526.27 Total $31 063. OPERATING EXPENSES Operating expenses have continued to climb with revenues and the cost of additional services. In 2005, reported expenses were $473 776. In the Application, the Company has made adjustments to expenses totaling $185 239. The Company makes adjustments for operational and maintenance expenses, proposes a new amortization expense to recover past expenses, and makes adjustments to interest expense, and income tax expense. Staff proposes adjustments to the Company s proposed expenses. Staff has adjustments to employee labor and benefits, electrical power, telephone expense, transportation expense regulatory and bad debt expense, training expense, interest expense, and state and federal income tax expense as well as the complete removal of the amortization expense proposed by the Company. STAFF COMMENTS MARCH 3 , 2006 Accepted Company Adjustments The Company proposes adjustments to chemicals expense, postage expense, general office expense, bank service charges, office utilities expense, data processing expense, rental of property expense, rental of equipment expense, and Idaho Department of Health & Welfare Fee expense (DEQ expenses). These adjustments total $3 804.90. Staff has examined these expenses and finds the Company s adjustments to be reasonable. Staff accepts these Company adjustments as proposed. Staff Adjustment A - Expenses The Company has proposed to increase test year pumping power expenses by $21 135 based upon the average pumping power costs over the previous five-year period to reflect the fact that 2005 was cooler and wetter than normal. The proposed adjustment is based on a per customer annual expense of $34.80 per customer, adjusted for a known and measurable increase in the power rate, applied to a customer base of 2 820 customers.Staff does not oppose this adjustment. However, Staff has used a more current customer total of 2 908 to make its associated test year consumption and revenue adjustment. Therefore, Staff recommends that test year pumping power expenses be increased by an additional $3 110 to reflect the higher customer totals. The following table shows the derivation of the five-year power cost per customer. ANNUAL ANNUAL WATER NO.WATER CONSUMPTION CUSTOMERS ANNUAL POWER COST CONSUMPTION PER AT YEARS POWER PER GALLONS X CUSTOMER YEAR END COSTS CUSTOMER 000 GALLONS 2000 942 $59 062 $30.41 656 477 338 042 2001 967 $71 954 $36.775 263 394 135 2002 006 $68 472 $34.740 884 369 334 2003 196 $90 637 $41.928 791 422 947 2004 464 $77 882 $31.61 789 561 320 439 5- Year Average $34.N/A 368 979 Employee Labor And Benefits - Staff Adjustment B The largest adjustment in O&M expenses reflects an increase in employee payroll and benefits costs. The Company proposes to include known and measurable increases to employee payroll and benefits. In 2006, the Company granted employees increases in pay, began offering a STAFF COMMENTS MARCH 3 , 2006 retirement plan, and experienced an increase in health benefits. The Company proposes increases to labor and benefits from the test year levels totaling $68 065. These expenses represent increases to the following accounts: Field labor increase of $40 640 to reflect the addition of the employee hired in 2005 as well as pay increases for three employees Meter Reading Labor increase of $532 to reflect the 2006 wage level for one employee Office Labor increase of $4 326 to reflect the 2006 wage level for 1.5 employees Administrative Labor increase of $4 080 to reflect the 2006 wage level for one employee, and Employee Benefits increase of $18 506 to reflect the 2006 expense level for all employees. Staff proposes adjustments to Field Labor, Meter Reading Labor, Officers and Directors Salary, and Employee Benefits. Staff s adjustment to Field Labor incorporates the actual pay rate for one field employee. The Staff adjustment incorporates the current rate of pay for this employee. Staffs audit revealed that the actual rate of pay for this employee differed from the projected rate of pay used in the Company s Application. This adjustment reduces expenses by $7 654. Staff proposes to reduce labor meter reading expenses. Currently the meter reader is paid a monthly salary. The salary is spread out over 12 months and is calculated on a monthly salary for 9 months. The meter reader has been employed by Falls Water Company for 5 years. In discussion with Company management, Staff understands that the current monthly meter reading takes an average of 2 to 2.5 days a month. Meters are read by the meter reader monthly beginning on or about April 15th, with the final read for the season taking place on or about October 15th. Therefore the meter reader reads the residential meters a total of 7 times a year. Residential meters are not read during the winter months. The commercial meters are read either by the manager (summer months) or one of the field labor personnel (winter months). Staff asserts that the proposed yearly salary is more than generous for the time worked. Staff proposes to adjust the labor meter reader expense to reflect the current market rate for meter readers with 5 years of experience. Staff has used, as a basis for an hourly wage, the wage paid to meter readers with similar experience at United Water Idaho. The residential meters are read a total of 7 times a year. Staff proposes an adjustment based on 20 hours monthly (2.5 days at the standard STAFF COMMENTS MARCH 3 , 2006 8 hours per day) at a rate of $18.79 per hour. This monthly amount, calculated based upon the 7 times a year that meters are read by the meter reader, equates to $3 110.42 yearly. Staffs adjustment reduces O&M expenses by $4 871. This adjustment incorporates the actual time spent by the meter reader at a competitive rate of pay. Staff proposes to reduce the salary expense for the Officers and Directors. This adjustment would put the Officers and Directors Salary at the same level as in the last rate case. In discussions with the Company, Staff understands that the directors have spent less and less time directly and indirectly on Falls Water Company matters. In Case No. FLS-95-, in response to Staff Production Requests, the Company stated that they did not "propose any change from the compensation plan that has been in effect for many years at Falls Water. ... This plan effectively does not compensate any officers or directors for their role as an officer or director, but only for the time they spend on the day-to-day management ofthe Company." (Response to Second Production Request, received April 17, 1995.) The manager position was created and staffed in May of 1999. Since that time, the day-to-day management of the Company fell increasingly to this manager. It is Staffs understanding that the directors and officers spend very little time on the day-to-day management of the Company. In the course of the audit, Staff reviewed the minutes of the Board of Director s meetings for Falls Water Company. There was one meeting per year during the last three calendar years. The Board of Director minutes bear out the fact that the current directors and officers spend very little time on the business of Falls Water Company. Therefore, the increase in salary chargeable to water customers is not warranted. Staff s adjustment reduces O&M expenses by $6 120. Staff also proposes an adjustment to Employee Benefits. In the Company s filing, the Company has included an adjustment for an increase in health insurance premiums. At the time of the audit, the increase in premiums had not taken place, nor was the Company able to provide evidence that the proposed increase would be implemented. Staff removes this increase to employee benefits as not being known and measurable. In addition to not being known and measurable, Staff believes that sharing of the premium increase between the employees and the Company would be appropriate, were the increase in premiums to take place. The Company proposes to absorb the entire increase in premiums rather than pass on any of those costs to the employees. Staff reduces health benefits by $8 400. The Company has begun a 401(k) retirement program. The Company contributes a percentage based on the employee salary. Because Staff has reduced employee labor, there is a corresponding reduction to benefits. Staff reduces benefits for STAFF COMMENTS MARCH 3, 2006 the 401(k) retirement plan by $259. Staffs total employee benefits adjustment reduces O&M expenses by $8 659. Telephone Expense - Staff Adjustment C Staff proposes to remove $1 200 from telephone expense. The Company provides its employees with cellular telephones. The Company currently provides cellular telephones to the three field labor employees, the meter reader, the full-time office staff person, and the Company manager. Staff asserts that providing a cellular telephone to full-time field employees is reasonable. It is also reasonable that the manager have a Company provided cellular telephone. While one could argue that there may be less expensive ways for the Company to keep in touch with its employees, Staff recognizes that the cellular telephone has become the generally accepted means of communication for field employees in the business world today. However, Staff does not believe it is reasonable to provide the full-time office staff with a cellular telephone. It would be a rather unusual occasion that would necessitate contacting office support after business hours by cellular telephone. It is also unreasonable that the meter reader, working only 2.5 days a month, 7 months out of the year, would require a cellular telephone at customer expense for the entire year. Perhaps a cellular telephone could be shared as needed by clerical staff and the meter reader. Staff adjustment removes $100 per month from telephone expense for two cellular telephones. This cost may continue to be incurred by the Company but Staff recommends it not be funded by customers. Transportation Expense - Staff Adjustment D Staff has adjusted the Company s transportation expense to include the current cost of fuel in the transportation calculation. The Company used $2.869 per gallon of fuel. This was the current cost of fuel at the time the Company was compiling its rate case. Staff has used the more current cost of $2.269 per gallon of fuel. Staffs adjustment also removes costs that represent one- time costs. Staffs adjustment removes half the cost of tires. In 2005, new tires were purchased for two of the three utility vehicles. Staff s adjustment includes the cost for one set of tires each year to levelize this cost. Staffs adjustment also removes expenses for one-time travel expenses. Finally, Staff increases transportation expenses to reclassify the interest expense for the vehicle loan that is reflected in the Company s Application under Interest Expense. The vehicle loan interest is more appropriately reflected in transportation expense, not in interest expense.This increases STAFF COMMENTS MARCH 3, 2006 transportation expense by $412.00. Staffs transportation expense adjustment removes $4 479 from expenses. Regulatory & Bad Debt Expense - Staff Adjustment E Regulatory and Bad Debt are both expenses that vary with the fluctuation in revenues. The Company makes adjustments to both regulatory expense and bad debt expense. Staff also has adjustments to regulatory and bad debt expense. Staff s adjustment reflects the adjustment in revenues. Staffs adjustment to Regulatory Fees reduces expenses by $503. Staff calculates that in 2005 1.045% of revenues are uncollectible. Staffs adjustment of $2 035 incorporates that level of bad debt expense. In the last case, the Commission directed the Company to implement a more aggressive collection practice to reduce its bad debt expense. Since the last case, the Company has implemented procedures to reduce its bad debt. One thing that contributes to the Company s bad debt expense is the turnover in mobile home rentals. There are instances when unpaid water bills are left behind when a rental has been vacated, and collection of the past due amount is unlikely. The Company now turns over unpaid accounts to a collection agency and this has helped reduce bad debt expense. Bad debt expense, when expressed as a percentage of gross revenues, has declined each year since the last rate case. Training Expense - Staff Adjustment F Staff removes $900 of training expense as not being representative of the normal amount of yearly training incurred by Falls Water Company. The level of expense included in the 2005 case is for training that is a one-time experience and not an on-going training expense, therefore Staff removes half the amount of training included by the Company. Staff asserts that this adjustment provides for a more reasonable level of ongoing training in the future, for the period when rates will be in effect. Amortization Expense and Interest Expense - Staff Adjustment G The Company proposes to include an amortization expense of $37 833. This amortization expense is to recover expenses that were incurred in 2004 and 2005 for unanticipated O&M and office expenses. At the time the last rate case was filed, the Company shared office space and office personnel with an affiliate of the parent company. As the last case was finalized in December STAFF COMMENTS MARCH 3 , 2006 of 2003, Falls Water Company was informed by the owner that the office space it occupied was needed for the expansion of affiliate businesses. Falls Water moved into its current office space in January of 2005. Because the Company shared office staff with the other affiliates at the previous location, the Company needed to hire a new employee to assist with the clerical and receptionist duties previously shared with the affiliate company. Falls Water Company also had the need for an additional serviceman, but not the necessary cash flow. The owner of the Company funded a portion of the expenses for this additional employee. Falls Water Company seeks to amortize $75 667, the expense for the 2 additional employees, over 2 years for an increase in expenses of $37 833 per year. The Company also includes an adjustment to interest expense of$5 328. Staff removes the amortization of expenses the Company incurred in 2004 and 2005. While the Company actually incurred these costs, 2004 is outside the test year, extraordinary and non- recurring, not reflective of on-going expenses, and to include these costs would retroactively capture costs contrary to traditional commission ratemaking.The labor expenses for 2005 including the transferred employee are included in the test year and are incorporated in this case. To include the amortization of these past costs through rates would violate the principle that rates must be prospective and may not be used to recoup past expenditures through future rates unless they are preserved for that purpose by deferral or other regulatory action. This Staff adjustment removes $37 833 from expenses. Staff proposes an adjustment to Interest Expense, made up of three separate adjustments. The first adjustment is to remove the interest expense associated with long term debt. Long term debt with the State Revolving Loan Fund and the parent company are components of the capital structure. Because Staff includes long term debt in the calculation of the overall return on rate base the amount of interest expense associated with the long term debt is included in the return rather than including interest as an expense. The amount of this adjustment is $15 037. The second adjustment to interest expense moves the amount of interest expense associated with a vehicle loan from the interest expense account to the transportation expense account. The vehicle loan interest is better reflected in transportation expense. The amount of interest associated with the vehicle loan is $412.00. The final adjustment to interest expense removes $2 006 to correct a computational error in the Company s spreadsheet. The heading of the interest expense column, showing the year 2006 was inadvertently added to the interest expense. Staffs adjustment to interest expense properly STAFF COMMENTS MARCH 3, 2006 reflects the interest expense with the return for ratemaking purposes. Staff s adjustment removes $17,455 from expenses. Income Tax Expense - Staff Adjustment H The Company also makes adjustments for increases in income taxes associated with the increase in revenues requested in this case. These adjustments to state and federal income tax total $41 849. Income Tax Expense is an expense that varies with the fluctuation in revenues and expenses. As Staff adjusts expenses and revenues, the income taxes must also be adjusted. After all proposed adjustments, Staffs adjustment to federal income taxes reduces expenses by $32 444 and reduces State income taxes by $8 780. RATE BASE, CAPITAL STRUCTURE, AND REVENUE DEFICIENCY The Company proposes a rate base of $651 588. The Company proposes no adjustments to its actual Utility Plant in Service. The Company s proposed rate base is comprised of the following components: Utility Plant in Service less Contributions in Aid of Construction (CIAC) and Accumulated Depreciation of $579 926; and a working capital component of $71 661 using the 1/8th of Operation an Maintenance expense method. The Company uses a capital structure of 100% Equity, so the proposed 12% return on equity is also the overall return on rate base used to calculate the return on rate base of $78 191. The Company calculates the revenue deficiency to be $258 264. The revenue deficiency is calculated by adding the requested return on rate base of $78 191 to the difference between the operating revenues and expenses of$180 073. Staff Proposed Capital Structure and Overall Rate of Return The Company s last rate case used a 2002 test year. At that time, the capital structure was made up entirely of common equity. In 2004, the Company entered into long-term debt with the State Drinking Water Revolving Loan Account administered through the Department Environmental Quality. The Company is also repaying a loan from the parent company. These loans reflect the Long Term Debt. The Company s capital structure has changed with the addition of this long-term debt, and is currently 71.8% long-term debt and 28.2% common equity. STAFF COMMENTS MARCH 3 , 2006 In the last rate case, the Company was granted a 12% rate of return (on 100% common equity) and instructed to use the return on investment as a reserve for capital improvements, repair and replacement. As the Commission stated in Order No. 29397 dated December 12, 2003 , " continue to find a 12% return on equity to be reasonable for Falls Water. In doing so we acknowledge that small water companies have greater risks than other utilities. We also recognize the operational and economic challenges facing small water companies in their continuing efforts to provide their customers with safe, potable water. Staff continues to support a 12% rate of return on common equity. Using the actual capital structure and a return on equity of 12%, Staff calculates an overall rate of return of 6.30% as shown in the table below. WEIGHTED DESCRIPTION AMOUNT PERCENT COST COST State Revolving Loan Fund $259 363 50.3.25%64% Long Term Loan to Parent $109 305 21.3%00%1.28% Common Equity $144,834 28.2%12.00%38% Total $513 502 6.30% Staff Proposed Rate Base Staff has audited the amounts included in plant in service in the Company s filing and finds the test year amount to be acceptable. As in the last case, Staff removes the working capital component of rate base. Staff s working capital analysis finds that the customers continue to supply the working capital needs of the Company. Based on that analysis, Staff recommends no return on working capital. Staffs adjustment to rate base provides a rate base of $579 926. Applying the overall rate of return produces a return on rate base of $36 535. Staffs adjustments to revenues and expenses total $98 759. With Staffs adjustments, the net income after taxes is $11 875. After including the return on rate base of $36 535 , and applying the gross-up factor for income taxes, the total increase recommended by Staff is $31 951. Based on its findings, Staff recommends an increase of$31 951 or 5.34%. During the course of its audit, Staff found that the installation and plant costs associated with hook-up fees are not accounted for completely. The Company collects hook-up fees in an amount that approximates the actual cost for each hook-up. The Company currently accounts for all employee labor and benefits as operating expenses. When a capital item is placed in service, the STAFF COMMENTS MARCH 3 , 2006 Company should be capitalizing the employee labor and benefits associated with the time the employee spends on that activity rather than expensing it in the current year. All costs, including company labor, incurred by the Company from a new hook-up should be capitalized to the appropriate plant-in-service account, and the amount of the hook-up fee should be accounted for in the Contribution in Aid of Construction account. The Company accounts for the hook-up fee correctly when they receive it but does not properly book the plant expenditures. When accounting for a hook-up fee, the contributions in aid of construction account offsets the plant-in-service account, so that in theory, plant in service is not increased by the hook-up expenses. The hook-up fee is designed to cover the full amount of the costs incurred. When accounted for properly, the plant will be capitalized and to the extent that the hook-up fee does not cover the expenses of the hook-up, those additional costs beyond what the hook-up fee covers will be included in rate base. Staff believes the effect from past hook-up accounting errors is small and makes no recommendation to correct the current balance in the plant-in-service accounts. However, as the Company implements the meter replacement program, and places meters in the unmetered mobile home park, Staff recommends that the employee labor and benefits be properly capitalized when employees work on capital projects. ENGINEERING ISSUES Water Usage Falls Water Company s water usage in 2005 was 929 million gallons with an average use per customer of319 335 gallons, well below the prior 5-year average of368 979 gallons. The 2005 test year water usage reflects historical patterns with approximately 50% of the water being used in the three hottest summer months of July, August and September.This is important when considering the limitations on the Company s total annual water allocation and pumping rates allowed under its existing water rights. The following table shows both the total usage and the usage per customer by tariff schedule. The two customer groups with the greatest use are the R-l Metered Residential and R- Flat Rate residential customers. Together, these two customer classes make up approximately 95% of the total customer usage. STAFF COMMENTS MARCH 3 , 2006 2005 Falls Water Customer Water Usage Data Total Customer Flat Multi-Waste and Water Class Residential Rate Family Commercial Leakaee Pumped No. of Customers 225 585 N/A 908 Usage, gallons X 462 253 390 916 151 017 39,434 928 771 000 U sage per Customer 207,568 668,232 213 175 585 780 4.2 %319 385 ~allons Unmetered R-2 customers as a class represent approximately 20% of the total customers, but used approximately 44% of the water consumed in 2005. The high per customer use of the unmetered R-2 category indicates a potential for significant reduction of water use and waste through metering and leak detection in this older part of the Falls Water System. Given that the Company has experienced significant growth (33% in 3 years) and there are continuing high growth expectations and potable supplies appear limited, there is an identified need for the Company to conserve, eliminate waste and leakage and to find alternatives that reduce use. The best place to look for additional resources is within the Company s system through leak detection/elimination and efficient end use by existing customers. Water Resources In a contested petition for additional water rights before the Idaho Department of Water Resources in 2004, the Company sought to increase both its total allowable annual consumption and its maximum allowable withdrawal rate. The Company s petition was opposed by a local irrigation district, the Northside Canal Company. Reference Falls Waters, Inc. Application for Permit No. 25- 14114. A settlement agreement was negotiated in 2005 that allows the Company to increase its pumping rates but did not increase the Company s water allocation. The settlement also requires that the Company actively seek a new county ordinance for Bonneville County that would require new subdivisions to acquire or use appurtenant surface water rights for irrigation purposes. In July of 2005 , the Idaho state legislature passed and the governor signed a bill requiring the use of surface water for irrigation where surface water rights are available. Reference Idaho STAFF COMMENTS MARCH 3 , 2006 Code Section 67-6537. Staff notes that some cities and counties have passed ordinances requiring the use of surface water for irrigation in new developments (Meridian and Twin Falls). Reference Twin Falls City Ordinance No. 2607 and Meridian City Code Title 11. Staff supports the Company s efforts to fulfill the requirements of the settlement agreement signed in 2005 by the Company and the North Side Canal Company. Until such a county ordinance is enacted, other conservation methods should be a priority. These should include keeping better records of well production in support of water management reducing waste and leakage, metering of unmetered customers, support of secondary irrigation and tariff structures that can encourage conservation by the customers. Well Logs Well log record keeping practices at Falls Water are poor. Well log data is manually read and recorded and there is not a procedure in place to guarantee that each well's flow is read and recorded on a scheduled basis so that the data is certain and recoverable. This particular shortfall at times results in Falls Water not knowing how much water has been pumped in a given period and the inability to report actual ground water used or actual water sent to waste (some goes to waste at each pump start) for each month. Working closely with Falls Water, Staff has been able to reconstruct the current test year well data to a level that is accurate enough for auditing and tariff determination. Falls Water has investigated automated well pump flow meters for its 8 wells and found the cost to approach $150 000. This cost does not fit within current budget limitations. Alternatively, the existence of the Company SCADA system, which presently tracks all water system operations including when and for how long each pump is operated, is a tool that should be used to determine well pump flows for better well log and system record keeping. Staff recommends that the SCADA system and database, with certified calibrated pump curves be used to make reasonably accurate calculations of flows for any given period. The data gathered should then be periodically verified using a planned program of reading and comparing data from the manual read totalizing flow meters. This will allow the Company to better identify and control water loss and improve delivery efficiency thereby better utilizing existing water supplies. In support of this, Staff recommends that the Company purchase the software enhancements to its existing SCADA software that are necessary to implement better record keeping, especially for well production. STAFF COMMENTS MARCH 3 , 2006 Meter Replacement In addition to the planned installation of meters at the 585 residences that are currently unmetered, as discussed further below, the Company is initiating a program to replace 5% of its oldest meters each year. The meter replacement program will, at present, call for 116 meters (5% of the existing 2 323 meters) to be replaced each year and allow for additional 25 meter replacements each year due to breakage, construction or other non-wear related problems. After all existing customers are metered the program will require at least 141 replacements per year. At a meter cost of $155.40 (including sales tax), an average total replacement cost of $180.40 for each meter replacement including incidental materials and labor is reasonable. This plan will require replacement of approximately 141 meters annually at a total cost of $25,436, which includes $20 926 for the 116 meters in the new meter replacement program. While Staff understands the Company s desire to replace aging meters, we believe metering currently unmetered customers is a higher priority given the limited potable supply and the greater equity provided through metered rates. In order to facilitate more rapid conversion of the unmetered customers to a metered status, Staff recommends that for the first 3 years the meter replacement program resources be used to accelerate metering of currently unmetered customers. Staff analysis and recommendation is addressed below. Metering of Unmetered Customers There are 585 Flat Rate R-2 customers. The Company has proposed to convert these customers to the R-l metered tariff over a period of 6 years. The customer water use analysis suggests there is excessive use, leakage or both taking place in the unmetered service area. Based on the result of its last application for additional water rights, the Company has stated that is unlikely to be granted new water rights and will therefore have to buy additional water rights. For this reason, Staff recommends acceleration of the program to meter unmetered customers from the year program proposed by the Company to a three year program. By combining the first 3 years of the system-wide meter replacement program with the Company s proposed expenditures for metering of unmetered customers all unmetered customers can be metered within 3 years. The total cost to convert to metered status is approximately $169 670. The breakdown of the sourcing of these 585 meters, their cost and the cost of installation between the proposed metering of unmetered customers and the meter replacement program is as follows: STAFF COMMENTS MARCH 3 , 2006 Total meters required Meters from system-wide replacement program 585 348 Total 237 $ 36 829. $ 16 359. $ 47 615. $ 14,786. $115,591.37 $ 54,079.20 $169 670. Additional new meters to be purchased Cost of237 additional new meters Installation for 472 residences with no meter barrel Cost of installation for 89 residences with wrong meter barrel Cost of installation for 24 residences with correct meter barrel Total Incremental Cost Cost of 348 Meters from Replacement Program Staff recognizes that the conversion of all unmetered customers to metered service in three years rather than six could be difficult for the Company given the accelerated capital requirements. Additionally, under the Staff recommendation, replacement of aging meters would be delayed. However, the Company has already proposed to spend approximately $37 000 over the next 3 years on replacement meters and an additional amount over the same period to meter half of the currently unmetered customers. The estimated additional capital commitment when capital expenditures already planned by the Company over the three-year period are considered would be approximately $58 000. As mentioned above, these unmetered customers have very high water usage rates. Leaks are believed to be a substantial problem for the area since it is a 50-year-old mobile home park. In addition, customers routinely leave water running in the winter to prevent frozen pipes after meter installation. In order to support conservation by individual customers and to identify and locate leaks, Staff recommends installing meters for all unmetered customers as quickly as practical. Staff further recommends that the Company provide these customers with weatherization information and assistance that could help them identify and eliminate leaks and reduce or eliminate frozen pipe concerns. Minimum Charge Water Allowance In considering conservation measures, Staff reviewed the amount of water included with the mmlmum charge. Falls Water presently includes 20 000 gallons of water with the monthly mmlmum charge and has proposed changing that to 8 000 gallons. There are several water STAFF COMMENTS MARCH 3 , 2006 companies that provide less than 20 000 gallons with the monthly minimum charge (Brian Water for example at 4 000 gallons). As part of the review, it was determined that a significant change in the amount of water included with the minimum charge has relatively small effect on revenue. Revenue derived from the commodity rate was calculated at the 10 000, 12 000, 15 000 and 20 000 gallon allowance levels. Even at the maximum reduction of minimum charge water allowance from 000 gallons to 10 000 gallons the resulting annual revenue increase of approximately $6 300 1 % of total revenue) was relatively small. The effect on a customer s average monthly bill is approximately sixteen cents per month. Changes in water allowances included with the minimum charge are therefore viewed as sending a conservation message only in combination with increases in the commodity rate. Staff believes that a reduction is appropriate to help send the correct conservation message, but that reduction of the amount to the 8 000 gallons proposed by the Company is too severe. A 12 000 gallon minimum charge allowance is recommended based on the average winter use for metered customers which varies from about 6 000 gallons per month to approximately 000 gallons per month. At this time, Staff believes it is appropriate to set the amount of water included with the minimum charge at a level where few, if any, will pay for excess water in the winter months. Tariffs As mentioned above, the availability of new water supplies is driving a need to conserve existing supplies. Staff proposes changing the tariff design to encourage conservation. This will involve eliminating the flat rate customers over the next 3 years, increasing the portion of total revenue collected from excess commodity usage and reducing the amount of water included with the minimum charge. The Company proposed tariff for R-1 (metered, residential) customers increases both the monthly minimum charge and the commodity charge for water used in excess of the minimum allowance. Additionally, the Company would set summer and winter tariffs with differing minimum charges and minimum allowances and establish a new tariff for new subdivisions with secondary irrigation. The Company has proposed the differential summer/winter rates for R-l and the new R-4 rate to promote conservation and the use of secondary irrigation. Staff finds no justification for the split rate for R-l customers, especially when compared to the single rate for metered multi-family and commercial customers. While Staff supports the secondary irrigation ST AFF COMMENTS MARCH 3 , 2006 measures proposed, we also believe it is inappropriate to implement a rate differential before a separate irrigation ordinance exists or separate irrigation systems are available. The table below details the current tariff, the Company s proposed tariff and Staffs proposed tariff. COMPANY CURRENT PROPOSED STAFF PROPOSED SCHEDULE TARIFF TARIFF TARIFF Minimum Commodity Minimum Commodity Minimum Commodity Charge Charge Charge Charge Charge Charge $11.50 $0.41 per Summer $11.50 $0.45 per 000 $12.$0.85 per 000 gallons gallons over 000 over 12 000 000 gallons gallons gallons over 8 000 gallons; Winter $15.$0.85 per 000 over 000 gallons $17.N/A $19.N/A $19.N/A $11.50 $0.41 per $12.$0.85 per $11.50 $0.45 per 000 000 000 gallons gallons over gallons over 12 000 000 over 8 000 gallons gallons gallons N/A N/A $12.$2.50 per N/A N/A 000 gallons over 8 000 gallons $11.50 $0.41 per $12.$0.85 per $11.50 $0.45 per 000 000 000 gallons gallons over gallons over 12 000 000 over 8 000 gallons gallons gallons The tariff proposed by Staff provides the Staff recommended revenue requirement of $630 041 with rate changes aimed at sending a price signal to induce water conservation. Given the proposed reduction in the amount of water included with the minimum charge from 20 000 gallons to 12 000 gallons, Staff believes it would be inappropriate to increase the minimum charge. The required revenue increase will come solely from the excess water commodity charge.The Minimum Charge in the tariff proposed by Staff provides approximately 72% of required revenue while the excess use commodity charge will provide 28%. The Company s present tariff structure provided approximately 78% of its revenue from fixed charges and 22% from excess water commodity charges in 2005. As a comparison, the minimum charge for United Water residential STAFF COMMENTS MARCH 3, 2006 customers provides about 57% of United Water s residential revenue. Staff believes this proposed move toward higher revenues based on actual use is consistent and appropriate. The resulting annual average bill for each customer class under the Staff proposal is compared to both the present annual bill and the bill that would result from the Company proposed tariff in the table below: Annual Average Present Average Bill with Annual Average Annual Bill Company Percent Change Bill with Staff Percent Change Schedule (Adjusted)Proposed Tariff from Present Proposed Tariff from Present , Metered Residential $202.$295.45.$209.12 % , Flat Rate Residential $210.$231.10.$235.1.81 % , Multi- Family $208.$344.65.$215. Commercial $388.$569.46.$412. CUSTOMER RELATIONS A Notice to Falls Water Company s customers was filed with its Application for a rate increase. The Notice was mailed to customers and the news media on November 7, 2005 as required by the Utility Customer Relations Rules (IDAPA 31.21.02102). The original notice to customers did not state that the rate Application was on file at both the Company s and the Idaho Public Utilities Commission s offices. Staff brought this to the attention of the Company, and it mailed out in the next month's bill a statement that the Application could be reviewed at both the Company office in Idaho Falls as well as at the Idaho Public Utilities Commission office in Boise Idaho. Since January 2004, only four customers have contacted the Commission. Three of them called to express their objection to the 2005 rate request or ask questions about it. The other customer complained that they didn t understand why they had to pay a reconnection fee after the service had been shut off due to non-payment. A workshop was held in Idaho Falls on January 25 2006.Sixteen customers attended, and actively participated in asking questions regarding the STAFF COMMENTS MARCH 3, 2006 Company s filing for an increase in rates. A Public Hearing is scheduled for March 15 , 2006 in Idaho Falls. review of Falls Water Company s forms, notices and billing statement shows the Company to be in compliance with the requirements found in the Commission s Utility Customer Relations Rules (IDAPA 31.21.01000). The Company s "Spout" Information Pipeline pamphlet gives customers good information on several subjects; it includes information on water rates and a summary ofUCRR rules as required by Rule 701. In Order No. 29397 (Case No. FLS-03-1 p., ~ 3), Falls Water Company was directed to replace the meters in the Henderson Trailer Park area on or prior to June 15, 2004. According to Manager, Scott Bruce, 45 of the 47 meters in Henderson Park were replaced in the months of March through June 2004. There were two meters in the Park, however, that were not replaced until July 2005. In one instance, the angle valve in the meter barrel was not functioning. The Company had trouble locating the other meter. All the meters at Henderson Trailer Park have now been replaced. In this Application, Falls Water seeks to add a field collection fee. A fee of $15 would be imposed upon customers who fail to respond to notices of termination for non-payment on account and do not pay until the service technician is at the home ready to terminate service. In calendar year 2004, the Company collected payment at the doors of 12 customers. In 2005, there were ten customers who paid the service technician at the door. The Company delivers a final disconnect notice to a customer 24 hours in advance of the proposed disconnect date. If the customer fails to respond, the service technician makes a second trip to the residence the next day to disconnect service. If customers are experiencing financial difficulty in paying the full amount of the bill, they can call the Company to work out some payment arrangements. However, when there is no contact from the customer, the Company has no alternative except to proceed with disconnection of service. Staff supports the Company being able to collect a $15 fee for each time the service technician is at the premises to disconnect service and in lieu of disconnecting, collects payment at the door. Other water, gas and electric companies have been allowed to charge a field collection fee in amounts ranging from $15 to $20. Staff recommends that Falls Water Company be allowed to charge a $15 field collection charge. Staff also recommends that the "Field Collection" fee be described in the Company s tariffs. In the Company s proposed tariffs, the fee is itemized without an accompanying description of when the charge will apply. This fee should be assessed when a personal visit is made by a Company representative to a service address in order to terminate service and at such time the customer makes a partial or full payment on the bill. The Field Collection charge should STAFF COMMENTS MARCH 3, 2006 not be assessed if service is terminated. If service is terminated and the customer pays the bill and requests reconnection of service, the Company s already authorized reconnection fee will apply. Summary Of Customers ' Comments As of February 28, 2006, the Commission had received 35 written comments regarding this rate Application. Twelve customers commented that they believed it was unfair to reduce the number of gallons included in the monthly minimum while at the same time increasing the monthly rate. They believe this results in a double increase to them. Eleven customers stated that they were willing to pay a reasonable increase in rates, but not as much as the Company was requesting. Seven customers felt that the percentage of increase requested for metered customers was significantly higher than the unmetered customers and that it was not fair. Four customers claimed lower water rates were paid by customers of other nearby water companies and felt that their rates should be no higher than $15-$20 a month. Three customers mentioned that new development should pay for itself. One customer stated that the City of Idaho Falls requires a certain amount of landscaping, apparently implying that the increased rates would have an impact on landscape irrigation. One other customer brought up the fact that they had not received any promotional information from Falls Water encouraging water conservation.The customer cited several instances of other customers watering in the heat of the day, schools watering open fields, etc. The customer stated that there should be some effort to promote conservation. In the last rate case, Case No. FLS-03-, Staff pointed out that the Company has no active conservation program and that the flat rate customers have little incentive to conserve water. It was recommended by Staff in that case that the Company use the "Spout " a bill message, or some other method of its choosing, to give customers suggestions on water conservation and the wise use of water. Although Order No. 29397 directed the Company to provide water conservation and wise use of water information to customers (p. 8 , ~ I), the Company has not provided any additional information other than the same two sentences it used in the "Spout" in 2003. Staff recommends that the Company be directed to provide brochures or fact sheets specifically directly at water conservation and wise water use and mail them out once each year with the bills prior to high summer water months. Staff can provide examples of printed materials used by other water companies if the Company needs assistance in preparing its information. STAFF COMMENTS MARCH 3 , 2006 SUMMARY OF RECOMMENDATIONS Staff recommendations are as follows: 1. Change tariffs as shown below to reflect an increase to revenues of$31 951 or 5.3%. 2. Provide water conservation/wise water use information to its customers. 3. Implement the proposed $15 field collection charge and file a revised tariff that describes when the charge will apply. 4. Shorten the proposed 6-year period for conversion of unmetered customers to metered status to 3 years. 5. Enhance existing SCADA software to implement better record keeping, especially for well production. 6. At the time of conversion to metered status, provide previously unmetered customers with weatherization information to minimize frozen pipe problems. 7. File tariffs as described below. Commodity Minimum Charge, Each Schedule Charge , $ 000 Gallons over 12,000 , Metered Residential $11.50 $0.45 , Flat Rate Residential $19.N/A 3, Multi-Family $11.50 $0.45 , Commercial $11.50 $0.45 Respectfully submitted this vtf2 day of March 2006. Le~ cott oodbury Deputy Attorney General Technical Staff: Harry Hall Kathy Stockton Carol Cooper i:umisc:commentslflswO5.1swdesklscchh STAFF COMMENTS MARCH 3, 2006 Ordinary Income/Exoense Income 400 . Ooerating Revenue 460 . Unmetered Revenue 461.1' Metered Residential 1461.2' Commercial Revenue 1474. Other Utility Revenue Total 400 ' Operating Revenue Total Income Ex nse 601.5. Labor Field 601.7' Labor Meter Readinn 601.8' Labor Office 601.9' Admin - Labor 603. Salarv Officers & Directors 604. EmDlovee Benefits 610. Purchased Water 615. Electrical Power 618. Chemicals 620.2 . Souree M&S 620,6 . Distribution M&S 620.7' Postage 620.8. Office 620.81 . Telephone ExDense 620.82' Bank Service Chames 620.83 . Office Utilities Exoense 631.1' Engineerino 631.2' AccountinD 631.3' Attornev 635 . Testing 636.2 . Source Contract ReDairs 636,3 . Trash 636.6 . Distribution Contract ReDairs 636.7 . Data Processing 641 ' Rental of Procertv 642 . Rental of Eouioment 650. TransDortation Exoense 656. Insurance Exoense 660 . Advertisino ExDense 670. Bad Debt Exoense 675.1' Training ExDenses 675.2 . Dues & Publications 675.4 . IDHW Fee ExDense 65.9 . Uncategorized Expenses Total Expense Net Ordinary Income Other Income/Excense Other Income j421 . Non.Utility Income Total Other Income Other Exoense 403. DeDreciation Excense 407 . Amortization ExDense . Other 408.10' Regulatorv Fee 426. Misc. Non-utilitv ExDenses 427.3' Interest Expense Total OtherEXDense Net Other Income Net Income Before Taxes 408 . Taxes 408.11 . Prope tv Taxes 409.10. Fed Income Tax 409.11' State Income Tax Total 408 . Taxes Net Income After Taxes Company Return on Rate Base ReDuested Return on Rate Base Total Increase ReQuested Total Revenue Requested PercentaDe Increase ReDuested Staff Adjustments Falls Water Company, Inc. General Rate Case FLS-O5- Normalize Revenues Labor & For ConsumDtion Benefits TeleDhone TransDortationFalls Water & Power ExDense Excense ExDense ExcenseProposed A 138 215 981 777 82,388 824 912 112 809 952 091 496 872 744 11.119 762 966 715 893 4,406 3,410 395 198 906 078 11,868 845 008 9,468 054 285 800 870 988 100 573290 226 015 833 035 1,471 455 102810 184 1131 410 129 539 995 663 (180073 78.191 12% 258 284 794,228 48. 124 145 397 651 532 637 535964 535 964 626 8626 537 526 063 063 110 110 654 871 120 658 200 4,479 (27303)(1,200)479) " f ReQulatorv & Bad Debt TraininQExDense Expense F " ...:; : ,.' j'- ; c:; ;.Amortization & Interest Income Tax I Total Staff Exoense ExDenses , Ad'ustmentsG' ", H' , ,!;,' '" " 359 1900 359) (582) 582 (900) 833 (17,455) 288 888 (11 241) 1 (47 929) Net Income After Taxes STAFF Staff Return on Rate Base Recommended Overall Return on Rate Base Staff Revenue Deficiencv Net to Gross MultiDlier Staff Total Increase Recommended Staff TDtal Revenue Recommended Pereentaoe Increase Recommended 29.537 528 063 063 854 871 120 658 110 200 4,479 359 900 (33 131) 833 582 (17455) 155 870 688 (11 241) (47 929) Total Staff Proposed 124 145 427 188 058 637 587 027 567 027 130 561 110 777 368 704 254 112 102 919 952 091 24,496 872 744 919 762 966 715 893 4,406 3,410 395 198 906 078 868 845 529 9,468 054 925 900 870 988 100 540 158 869 626 626 44015 1,453 1,471 940 314 445 129 149 246) 733 (12 179 36535 48714 2956 63,116 630143 11.13% Corrected Attachment A Case No. FLS-05- Staff Comments 03/03/06 CERTIFICATE OF SERVICE I HEREBY CERTIFY THAT I HAVE THIS 3 RD DAY OF MARCH 2006 SERVED THE FOREGOING COMMENTS OF THE COMMISSION STAFF, IN CASE NO. FLS-05-, BY MAILING A COpy THEREOF, POSTAGE PREPAID TO THE FOLLOWING: K SCOTT BRUCE FALLS WATER COMPANY INC 1770 SABIN DR IDAHO FALLS ID 83406 Jo~ SECRETARY --- CERTIFICATE OF SERVICE