20070912Comment.pdf

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Jean Jewell
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shambra~verizon.net
Tuesday, September 11 , 2007 6:44 AM
Tanya Clark; Jean Jewell; Gene Fadness; Ed Howell
PUC Comment/Inquiry Form
A Comment from Shambra Palmer follows:
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Case Number: AWS-W-07-01
Name: Shambra Palmer
Address: 85 Walker Way
Ci ty: Sagle
State: 10
Zip: 83860
Home Telephone: [phone]
Contact E-Mail: shambra0verizon.net
Name of Utility Company: Algoma Water
Add to Mailing List:
Please describe your question or comment briefly:
1 have been a customer of this company for 12 + years. A rate hike of 70% is outragious!
This company has a history of not informing it I s coustomers when the water tests bad. Not
informing the customers when there are problems with the system. Not knowing how the
system is layed out. 1 have asked for years where my shut off is. They don t know! They
all just stand around all the holes in my yard shaking their heads and laughing at how the
system is layed out. The drain field for ALL of our septic tanks is just two lots away
from the well and it contaminates the well regurlarly. 1 am not unreasonable, 1 would
understand and accept a realistic rate hike of 15% to 25%. But this company has not shownit I s customers any concern or loyalty over the years and 1'm not inclined to show them anyeither.
The form submited on http://www.puc.idaho.gov/forms/ipucl/ipuc.html
IP address is 71.161.102
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