SWC Sample Initial Notice of Termination.pdf

SWC Company
Office Address
Mailing Address
City, State Zip code
Office phone number
Emergency number
NOTICE OF INTENT TO TERMINATE SERVICES
Customer Address Label Acct #
FINAL DATE (Final Date)
BALANCE DUE ($xx.xx)
SERVICE ADDRESS (customer service address)
You are hereby notified that you are delinquent in the payment of charges for
Water Service provided you by (SWC) Company. The balance of your account,
according to our records, is indicated above.
In accordance with the Rules and Regulations of the Idaho Public Utilities
Commission, if this balance is not paid, or if payment arrangements are not
made by the (Final Date) shown above, then YOUR WATER SERVICE WILL BE
DISCONNECTED after the (Final Date).
To avoid termination you must contact (SWC) Company before the Final Date to
make a payment arrangement or pay in full. Please call on Weekdays between
(TIME) AM and (TIME) pm and ask for billing/collections.
Termination may be delayed by:
1. Providing a medical certificate advising us of the existence of a
Medical Emergency.
2. Filing a complaint regarding the proposed termination with the Idaho
Public Utilities Commission, PO Box 83720, Boise, ID 83720-0074
(800-432-0369).
Termination of service in no way relieves you of your obligation to pay for all
services prior to termination.
Should service be terminated, a charge for restoration of service of; ($xx.xx)
during normal office hours, or ($xx.xx) for other than normal business hours
must be paid, plus the account balance prior to restoration of service.
SWC Company may assist you by making payment arrangements not
requiring immediate payment in full, if you contact us prior to the Final
Date to arrange such a payment plan. (This statement must be in bold print.
Remember, your water will be turned off after the Final Date unless you act
before the Final Date.
(other formats accepted)