20150522Compliance Filing.pdf

ROCKY MOUNTAIN
PO'IIER
A DMSION OF PACIFICORP
l407West NorfiTemple
Salt Lake City, Uah 84116
1;l -';:
May22,2015 Zt:i li,iY 2I ,{il 3r 33
vIA 0wRNIGHT DELIWRY i: i iiiiii:i:,-i:i,t, , ,i,.:ii..];.
Jean D. Jewell
Commission Secretary
Idaho Public Utilities Commission
472W. Washington
Boise,ID 83702
Re: Case No. GNR-U-14-01, Order No.33229 Compliance Filing
IN THE MATTER OF AVISTA CORPORATION,IDAHO POWER COMPAIYY,
AND PACIHCORP DBA ROCI(Y MOUNTAIN POWER'S PETITION FOR AN
EXEMPTTON TO UTTLTTY CUSTOMER RELATIONS RULES 311(4) AI\D (5)
Dear Ms. Jewell:
Rocky Mountain Power, a division of PacifiCorp, hereby files a monthly report in compliance with Order
No. 33229 (Order) issued February 17,2015. Pages 17-18 of the Order requires the submission of the
following information related to residential accounts: (l) number of payment agreements in place; (2)
number of payment agreements with Moratorium declaration in the past l2-month period; (3) agreements
with arrears; (4) total arrears amount; (5) number of past-due notices; (6) number of final notice leffers;
(7) number of disconnections for non-payment; (8) number of same day reconnections; and (9) number of
reconnections within one week. Enclosed are (7) copies of Rocky Mountain Power's Low-lncome
Tracking Report for the period April 2015.
If you have any questions please contact Ted Weston at [phone] or email
ted.weston@pacifi corp.com
Very truly yours,
Jffiral( La'\"""-/k -L
Jeffrey K. Larsen
Vice President, Regulation
Enclosure
ROCKY MOUNTAIN
mffin-,
State of ldaho Low-lncome Tracking Report
April 2015
Non-Low-lncome
Residential
Aoreements
59,983
542
8,323
$1,269,945.69
3,638
$804,79s.35
2,844
67
$30,431.83
19
38
$36,510.97
$10,006.51
47,612,921
Low-lncomel
Residential
Aqreements
1,424
241
519
$144,657.15
265
$86,158.61
222
11
$8,684.58
6
7
Not broken out
$0.00
1,451,841
Reoorl Notes:
1.) Low-lncome Agreements are those receiving an energy assistance payment within the past 12 months.
2.) Agreements are individual metered electric services active during any portion of the report month. Customers can
have multiple agreements on an account. Customers can also have multiple accounts.
3.) Reconnects in this month can be for disconnects which occuned in the last week of the prior month. Reconnects
include only those where payments to reconnect are provided within 5 working days. Customers making payments afler
5 working days are not included as a reconnect in this report.
4.) Arrears and the number of agreements in arrears are based on a snap-shot 2 days prior to the report date. Anears
are included on agreements that are active during any portion of the report month.
5.) Write-offs occur 180 days after the closing bill due date or at the time of a bankruptcy filing. The total residential
write-off for metered service is not broken out for low-income and non-low income residential service since all
agreements in this report were active sometime during the report month and low-income agreements are identilied by
energy assistance paynents within the last 12 months.
6.) All ldaho residential agreements included in the bankruptcy claim are included even though they may not have been
active for an extended period. Claims filed in other states are not included even if an ldaho agreement was included in
the bankruptcy claim.
1. Agreements2
2. Agreements with Moratoriums (past 12 months)
3. Agreements with Arrears 4
4. Total Arrears nmount ($) a
5. Past Due Notices
6. Past Due Notice Collect Amount ($)
7. Final Notice Letter
8. Disconnects for Non-Pay
9. Total Collect Amount at Disconnect ($)
10. Same Day Reconnects
11. Reconnects within 1 Weef
12. Total$s Written-off 5
13. Write-offs due to bankruptcies filed in ldaho 6
14. TotalkWh Billed
Tuesday, May 05, 2015