20150422Compliance Filing.pdf

ROCKY MOUNTAIN
POWER
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April22,2015
VA OWRNIGHT DELIVERY
Jean D. Jewell
Commission Secretary
Idaho Public Utilities Commission
472W. Washington
Boise, lD 83702
Re: CASE NO. GNR-U-14-01, ORDER NO.33229 COMPLIANCE FILING
IN THE MATTER OF AYISTA CORPORATIONN IDAHO POWER COMPANY'
AND PACIFICORP DBA ROCKY MOUNTAIN POWER'S PETITION F'OR AN
EXEMPTTON TO UTTLTTY CUSTOMER RELATTONS RULES 311(4) ArlD (s)
Dear Ms. Jewell:
Rocky Mountain Power, a division of PacifiCorp, hereby files the first monthly report in
compliance with Order No. 33229 (Order) issued February 17,2015. Pages 17-18 of the Order
requires the submission of the following information related to residential accounts: (l) number
of payment agreements in place; (2) number of payment agreements with Moratorium
declaration in the past l2-month period; (3) agreements with arrears; (4) total arrears amount; (5)
number of past-due notices; (6) number of final notice letters; (7) number of disconnections for
non-payment; (8) number of same day reconnections; and (9) number of reconnections within
one week. Enclosed are seven (7) copies of Rocky Mountain Power's Low-Income Tracking
Report for the period March 2015.
If you have any questions please contact Ted Weston at [phone] or email
ted.weston@pacifi corp. com
Very truly yours,
Vice President, Regulation
Enclosure
ffrey K. Larsen
ROCKY MOUNTAINMS"-
State of ldaho Low-lncome Tracking Report
March 2015
Non-Low-lncome
Residential
Aqreements
59,412
573
8,23s
$1,350,413.91
3,997
$953,773.09
3,201
94
$43,855.56
33
51
$44,843.97
$2,462.05
56,009,736
Low-lncomel
Residential
Aoreements
1,448
247
489
$154,290.25
310
$127,755.69
261
I
$6,252.69
2
4
Not broken out
$0.00
1,924,491
Reoort Notes:
1.) Low{ncome Agreements are those receiving an energy assistance payment within the past 12 months.
2.) Agreements are individual metered eleclric services aclive during any portion of the report month. Customers can
have multiple agreements on an account. Customers can also have multiple accounts.
3.) Reconnects in this month can be for disconnects wirich occuned in the last week of the prior month. Reconnects
include only those wltere payments to reconnect are provided within 5 working days. Customers making payments after
5 working days are not included as a reconnect in this report.
4.) Anears and the number of agreements in arears are based on a snap-shot 2 days prior to the report date. Anears
are included on agreements that are active during any portion of the report month.
5.) Write-ofb occur 180 days afler the closing bill due date or at the time of a bankruptcy filing. The total residential
write-off for metered service is not broken out for low-income and non-low income residential service since all
agreements in this report were active sometime during the report month and low-income agreements are identified by
energy assistance payments within the last 12 months.
6.) All ldaho residential agreements included in the bankruptcy claim are included even though they may not have been
active for an extended period. Claims filed in other states are not included even if an ldaho agreement was included in
the bankruptcy claim.
1. Agreements2
2. Agreements with Moratoriums (past 12 months)
3. Agreements with Anears 4
4. TotalArrears Amount ($) a
5. Past Due Notices
6. Past Due Notice Collect Amount ($)
7. Final Notice Letter
8. Disconnects for Non-Pay
9. Total Collect Amount at Disconnect ($)
10. Same Day Reconnects
11. Reconnects within 1 Weef
12. Total$s Written-off 5
13. Write-offs due to bankruptcies filed in ldaho 6
14. TotalkWh Billed
Monday, April 06, 2015