20041018_967.pdf

DECISION MEMORANDUM
TO:CO MMISSI 0 NER KJELLAND ER
CO MMISSI 0 NER SMITH
COMMISSIONER HANSEN
COMMISSION SECRETARY
LEGAL
WORKING FILE
DATE:OCTOBER 7,2004
SUBJECT:CHARLOTTE TAYLOR COMPLAINT WITH IDAHO POWER
On August 13, 2004, the Commission Staff received a faxed infonnal complaint from
Michael F. McCarthy, Attorney at Law on behalf of Charlotte Taylor. This complaint states that
Ms. Taylor lives at 1314 Main Avenue, Apt. D, Buhl, Idaho and is where she receives service
from Idaho Power Company. Ms. Taylor claims that she was not aware she would be held
responsible for payment of bills for service provided to residences where her son lived over the
past one and one-half years. This dispute is regarding $999.01 that was transferred to her
primary residential account on July 2 2004.
At the Decision Meeting held on September 13 2004, the Commission decided to allow
more time for the Staff to work with Ms. Taylor and Idaho Power to resolve the complaint and
negotiate payment arrangements. The parties have reached agreement.
I have attached copies of correspondence from Mr. McCarthy, Ms. Taylor s legal
counsel, and from the Staff outlining the tenns of the agreement. Ms. Taylor will pay $75 per
month beginning November 8 , 2004 to satisfy payment of the balance of her power bill. Since
the parties have reached agreement, it is no longer necessary for the Commission to consider Ms.
Taylor s request to file a fonnal complaint against Idaho Power.
COMMISSION DECISION
Does the Commission agree that it is no longer necessary to consider Ms. Taylor
request to file a fonnal complaint?
d ~'fl h
'111f /l Carol ooper
Attachments
i:udmemos/char taylor cmplt
DECISION MEMORANDUM OCTOBER 7, 2004
10/04/2004 15: 23 FAX [phone] Idaho Legal Aid
IDAHO LEGAL AID SERVICES
Twin Falls Office
www. idaholegalaid.org
October 4, 2004
Mr. Randy Green
CustolIler Servjce Supervisor
Idaho Power Company
O. Box 30
Boise, Idaho 83721
Sent Via Facsimile To:
Ms. CJ Cooper
Investigator
Public Utilities Commission
O. Box 83720
Bosie, Idaho 83720-0074
Also Sent Via Facsimile To:
Re:Charlotte Taylor
1314 D Main
Buhlld 83843
Dear Ms. Cooper and Mr. Green:
141001
475 POlk Street
O. Bene. 1296
Twin l'a115, 10 83303.1296
208 / /34/'702~
r~~ '-08/ 734 / 7067
This is njY understanding of the agreement: Ms- Taylor will pay a total of $75 per nlonth
starting on Novelnber 8~ 2004. Please contact me if I am incouect.
Thank you for your cooperation with this Jnatter.
MFM/tmypc: Charlotte Taylor
.4,f.minl5tr8ttn 0100;:"
O. Bo",~II:!
Boise, ID 11370 I
ZO1:l/3~6 I 11980
t!: LSC
IDAHO
PUBLIC UTiliTIES
com miSSion
Dirk Kempthorne, Governor
o. Box 83720, Boise, Idaho 83720-0074
Paul Kjellander, President
Marsha H. Smith, Commissioner
Dennis S. Hansen, Commissioner
October 4, 2004
Michael F. McCarthy
Managing Attorney
Idaho Legal Aid Services
P. O. Box 1296
Twin Falls, ill 83303
Re: Charlotte Taylor
Dear Mr. McCarthy:
The agreement reached between Idaho Power Company and Charlotte Taylor is for Ms. Taylor
to pay $75 per month with the first payment due by November 8, 2004. This is to be considered
a levelized payment plan to satisfy payment of the balance of her power bill.
The expectation is that she will apply for Energy Assistance this winter to help pay down her
debt as soon as possible. Once the arrearage is paid off, she could negotiate a new level pay plan
or go back to paying each new bill as it becomes due.
If you have any additional questions, please feel free to contact me at 208-334-0306.
Sincerely,
rl 1\ (ll~bi/
-J
c- \J.J
/-
C. J. Cooper
Utilities Compliance Investigator
cc: Idaho Power Company
Located at 472 West Washington Street , Boise , Idaho83702
Telephone: [phone] Facsimile: [phone]