20071018ICAN Comments.pdf

~-lf1! ,,1/01
V' ~iV~,,/
(0
TH E I D p, 1-1 0 CO 1\1 M UNITY A CTJ 0 f\J r~ ET\/\/(J RJ(
3450 HILL
E:)OISE , 10 83703
(2.08) 385-9l46
FAX (20B) 336-0997
ECE i\/
ZUUf OCT 17 Pii lj: 4.
, """
:,Q/\lif) dUr:U!H.
:'-"; .-.....
j,1 ()0 U
f( IA L
-(j
0'7-0:2.
101 AL ;ft. OF PAC:iCS; :
-- .-=/ ... ---
DATE;QCLfD-bR--
()l I.L c2f)O
_-_.
To:lolRht ~vbtLL~~ lL-heS~r'\'\rvU57io0- 3?j -"37&
---
R 0 =--rV1L~Dr"WL
~%;;-;~;~
d!;f!;~~
---
SLA..f:;c ("5
ESSAGEjCO 11/1 M ENTS:
~h.lS SV\b0.1c!. ~ \ l -j-1Iu. re.~ 0\ l-ed.
O-v'\/1,O () VL
+- o-F.g ; ~ Vl c
hJ Iff'
S.
y') &'
cl
-fur 0-
fVl-bl LG l'\etLl(
01\
ftLLQ. c;, CVL.cCV\
:j
1 . d LBBO9E:E:802 t-JI::J::J I d21 : SO LO L 1 ~oO
Oct 17 07 05: 12p ICAN 2083360997
Idaho Public Utilities Commission
POBox 83720
Jioi~e, In 83720-0074
Re: DOCKET NO. 31-2101-0701
Dcar Commissioners:
I CUll wl"iting to request that you hold a public hearing about thl.:) proposed changes to the Utility
Cu~lomer Relations Rules. 1 am a rt;:sidcnt of Idaho ~d 1;1 m!~cr gfth,~ Idabo Con:w'H-I:H TIty
Aotion NetWGd' (W.In 2004, lCAN petitioned the Public Utilities Commis~ion to make a
number of changes to the Customer Relations Rules. The changes to the Rules that the PUC is
considering include one of the changes tballCAN propOJ;ed, prohibiting shutol1s on Fridays.
I think that members oFthe public should have an opportunity to address the Commission about
- this Rule change. T am concemed about a propost:d change to the Rules that would ~How utilities
to cmail shutoff notices to customers. 1 also think that the Coml1lis~;i()n should make other
ch;mges 10 the Rule~ to make them stroJJger and protect utility customers more effectively.
Utility companies had an opportunity to meet with Commission Stall this summer through
workshops in June and July. 1 think that the Commission should give members of the public, the
cOnsumers who will be atTt:cled by these rules, a chance to speak with the Commissioo about the
proposed changes to the Rules as well.
Sincerely,
'4y
dO I
11"/
7 ;2.;z..
--;;;/ (~~
l'itn..)
Oct 17 07 05: 12p ICAN 2083360997
Idaho Public.; Utilities Coll1mi~sion
p 0 l)ox g3
Boisc, If) 83nO-OO74
Rc: DOCKP.TNO. 31-2H)J-O70J
Dl.:ur Commissioners:
J am writing to l'cqueRI that you hold a public heming ((bOllt the propn~r.::d chatlg~f.: to the
Utility Customcr Relations Rules. I am a rcsid.tmt of.ldaho. In 2004, tlle 1dO111O
Cmnmlmjty Ar;tioll Network (lCAN) petitioned the jlublic Utilities Commission to 111a1((,::
;J. number of changc~ to the Cul'tomcr Rdatiolls Rule~- The changes to the Ruk.s that the
PUC 11' considering include one ofthc: change~ t1,at lCAN proposed, prohibiting shutoffs
on Frid:o1Ys,
1 think that members ofthe public should have an opportunity to address thc Commisf.:ion
about this Rule change. T am concerned about a proposed change to the Rules that would
allow utilities to cl1lail shutnff notices to custOl11C;Jrs. T also thinl( that the ConID1isslon
should make other changes to the Rules to make them stronger and protect utility
customers marc effective1y-
Utility companies had an opportunity to mcet with Commission Staff this ::;ummer
through work~hops in June ana July. 1 think that tIlt: Commission should givemernhcrs
of the public) the eomurners who will be affected by these rules, a chance to $pc~tk wi111
the Commission about the proposed changes lo the Rl1les as wen.
Sincerely,jl
~ /)
/L~ )r/
~j
7. (J
Oct 17 07 05: 12p ICAN 2083360997
Idllho Pubhc Utilities (\H11mJt;sion
POBox g3720
Boise, lD f-:3720-0074
Re: DOCl(J:~rNO. 31-2101-070J
Dcar Commissioners:
1 am writing to request that you hold a publiehearing about thc proposed changes to the
UtHity Customer Relations Ru1cs. T am a resident ofldaho. In 2004, the ldaho
Commut'1ity Action Network (.ICAN) pditioned the Public Utilities Commission to make
number of changes to the Customer Rc1ation~Rulcs. The changes to the Rulc!:: that the
PUC is considering include one ofthe changes tlJallCAN proposed, prohibiting shutoffs
on Fridays.
T think that members ofthc pllblic should have an opportunity to address the COlnmission
about this Rule change. J am concerned about a proposed cllangc to the Ruks th,1t would
allow utilities to email shutoff notices to customers. J also think that the Conwnission
should make other changes to the Rules to make t11em stronger and protect utility
customers more d'fectivdy.
Utility companies had an opportunity to Dlect with Commission Staffthis summer
through workshops in June and July. 1 think that the Comnlissioll should give members
ofthe public, the consumers who will be atfccteu by thcl'e rules, a chance to speak with
the Commission about the propos(jcl changcs to the Rules as well.
Sincerely,
~9--Sl - fL.
\ (~/ \ -
1 / cl
Oct 17 07 05: 12p ICAN 2083360997
Idilho Public Utilitic~ Commission
POBox 83720
Boise~ ID S3720-0074
Rt;: DOCKET NO. 31-2101-0701
D~ar CO1l1missioncrs:
J am writing to request that you hold a pl.lb1ic 'heating about the proposed chlmg;cs to the
Utility CLlstolllt:r Relations Rliks. I anl a resident of Idaho. In 2004, the Id~lho
Community Action Network (lCAN) petitioned the: Public Uti1ilics Commission to 111Uku
a numbt:f of changes to the Cm:tomcr Relations Rules. The changes to the Rules that t11e
ruc is conside:;ring include one ofthe changes that JCAN proposed, prohibiting shutoffs
on Fridays.
1 think that members of the pubEc shou1d have an oPPo1iunity to address the Commission
about this Rule change. 1 am concerned about a proposed chaJJ.gc to the Rules that would
allow uti,ljtius to em.ail shutoff notices to customers. I also think that th(:; Commission
should make other chnngc::s to the Ruks to l1\alcc them stronger ~U1d protect I.llility
customers more effectively.
Utility companies had an opportunity to meet with Commission Staff this summer
through worlcshops in June and July. T think that the Commission should give mcmbcrs
ofthl;; public, the consumers who will bc affected by these rules, a Ch,lllCC to speak with
tlm COl11111ission about thc proposed changes to the Rules as well.
S incc.rcly,
0./ (i / 2-~ 7
W'\ t-\o BL€.
Oct 17 07 05: 13p ICAN 2083360997
1duh(j Public Utilities Corllillission
P 0 BOK 83
Boise, JL) 8372(H)()74
Rc: DOCK.ET NO. ~1-2 J ()'j -070'1
Dcar Cmnm is~ioll(;l'S:
1 am writing, to rcqul,;sl that you hold a public. 'hearing aboLlt the proposed dwngcs to t.l1l:.
Utility CuStOJ11G.1' Rdations H.LlIe!). J um a rl,;side:;nt oflclaho. 111 2004, the Idaho
Community Ac.tioll Network (lCAN) petitioned the Puhl1(; Uti1iLics Commission to 1llnk/;.':
a number of changes to the Customer Rc1atiol1~ Ruks. The dlangcs to the:; Rules that the
pue is cnnsjekring include one of the chaDges that lCAN proposed, prohibiting, shutoffs
un Fridays.
1 think that lDlJmbers of the public should llCtve an opportunity to acldTcs5 the Commission
about this Rule change. J am l,;onclJmed about a proposed change to the Rules that would
allow utihtics to email shutoff notices to customers. 1 also think that the Conl1T1ission
shO1..1ld mal(c other changlJs to the Rule1:-i to make them stronger a:nd protect lltilhy
eustomer~ mOTe cfflJctlve1y.
Utility Gompanief; had an opportunity to mcet witl) Conl1ilbsioll StafCtlus summer
througb workshops ill June and July. I thirik that tht; Commission should give members
ofthe publk, the l,;onSU1'Jjer~ who will be affected by these rules, a chance to ~pcak with
the Commission about the propogcd changes t() tl)C Rules a::; wen.
Sincerely,
" .. -'" .,- - --,",
Oct 17 07 05: 13p ICAN 2083360997
Idaho Public lJt.ilities Corr'1mi~sion
POBox 83720
Boise, Tn 83720-0074
Rc: DOCKET NO. 31-2101-0701
Dt;:ar Commissioners:
1 am writing to n;quest that you hold a public hearing about the proposed changes to the ULiljly
Customer Relations Kule~. I m11 a resident of Idaho and a member or the idaho Col"nll1unity
Action Network (lCAN). In 2004, ICAN petitioned the Public Utilities Cornmi~sion to make a
number of changes to the Customer Relations H.ules. The changes to the :Ruks that the P1JC is
considering include onc of the changes that ICAN proposed, prohibiting shutoffs on Fridays.
T think that members of the public should have an opportunity to address the ColTIlllissiOli about
this Rule change. 1 am concerned ~lbout a proposed change to the Rules that would allow utilities
to cmai.1 shutoffnotie(js to customers. I also thjl1k that the Commission should make other
changes to the Rules to make them ~trongcr and protect utility customers marc effectively.
Vtility companies had an oppmtunity to meet with Commjl)~jon Staff this summer through
workshops in June m1d July. r think that the Commission should give members of the public. the
consumers who will be affected hy these rules, a chance lo speak with the Commission about the
proposed changes La the Rules as we!
Sincerely,r") '
l1 .M\ '\c'
( '- .-'(-(.",/€/'._~ "-~' , -&' -, \ .'\
I 'l) ..1.. ! .
Oct 17 07 05: 13p ICAN 2083360997
ldnbo Public Uti1itjc~ ('olllrnissio!1
POBox !D 720
!ioisc, II.) X3 710~OO74
Rc: DOCKET NO. J1-2\O1-0701
Dcar Commissioners:
J am writing to request that you hold a public hearing about the proposed changes to the Utility
Customer Relations Rules. 1 (1m a n;sident ofTdalio and a member of the Idaho Communi ty
Action Nctwork (JCAN). 111 2004, ICAN petitioned the Public Utilities CO111111ission to rnakc a
number of changes to the Customcr Relations Rules. The: changes to the Rules that the PUC is
considering include one or the chrmges that ICAN pmposed, prohibiting shutoffs on Fridays.
J think that members of the public should have an (lpportunity to addrcss the Commh;sion about
this Rule ~hangc. I am concerned about a proposed change to the Rules that would anew utilities
to e111all shutoff notices to customers. 1 also think that the Commission should make other
changes to the Rules to make them 0tl'ongcr and protect utility customcr~ more e'/Tectivcly.
UtiJity companies had an opportunity to meet with Commission Staff this summer through
workshops i11 June and July. 1 think that the Commission 8hould give n)cmbcrs of the public, the
consumers who will be affcctcd by these rules, a chance t() ::;peak with the Col1lmission abou:lthe
proposed changes to the Rules as well.
Sincerdy, /) .
' .
it
/// ," '
i "
U (~/
! ./ / v' CL-
, \/ )(/~)
Oct 17 07 05: 13p ICAN 2083360997
Idaho Public Uti! hies CO!1lllliSSlOn
POBox 83720
Boisc, 10 83720-0074
Re: DOCI(ETNO, 31-2101-0701
Dear Ccm11'nissio1ll:rs:
J am writing to request that you hold a p\lblic hearing about the proposed changes to the lJtility
CustO1l1er Rc1mions RulGs. I am a residen1 of Idaho and a member ofth/;: Idaho Community
Action Network (lCAN). In 2004, ICAN petitioned the Public Utilities Commission to ltwkc a
n\.1))1b(;f of cha.nges to the Customer Relations Rltles. The changes to t11e Rules thut the pur
considering include one orthc changes t11(1t ICAN proposed, prohibiting shutoffs on Frid?tys.
I think that members of the public should h~lVC an C)pportl.lnlty to address the Comlllission about
this Rule change, I am conccmcd about a proposed. change to the Rules that would allow uti1itics
to email shutoff notices to customers. I also Uunk that the Commission should. make other
changes to the Rule!:' LO make them stronger ,Uld protect utility customers more cffe~tivcly.
Utility compcmics had an opportunity to meet with Commission Staff1.his summer through
workshops in June and J~11y, 1 think that the Commission should giv~ members of the public, the
consumers who will be affected by thcsf;: rules, a chance La speak with the Conmijssion about the
proposed ChaJ1gcs to the Rules as well.
Sincerely,/1 ;ttifi +k/ (l)ijNM
J()/Z/O
Oct 17 07 05: 13p ICAN 2083360997 p. 10
Idaho Public 1Jti1iti~s Commission
P () Box 83720
Boise. lD 83720-0074 \9~
(\C
~ \'
fl..J
~ \
"-J \"
Rc: DOCKET NO. 31 -2101-0701
Dear Commls~ioners:
T am writing to request lhat you hold a public hearing abO'ut the proposed changes to' the UtiEty
Customer Relatians Rules. J am n resident of idaho and a member of'lhe Idaho Community
Action Network (lCAN). 1)) 2004, .ICAN petitioned the Public Utilities Commission to l11:;lke a
numher of changes to the Customer Relations Rules. The changes to the Rules that the PlJC is
considering include ane of the change~ that lCAN pl'op()~(;d, prohibiting shutoffs on Fridays.
J think thai me:rnbt:ts ofthe public should have at1 opportunity to address the Commission about
this Rule change. I am c()nccrn~d about a proposed change to the Rules that would allow utilities
to email shutof'j' notices to customers. 1 also thin1\, that the Commission ~hould make other
changes to the Rules to' make them slronger and protect utility customers more effcctiwly.
Utility companies had an opportunity to m~d with COI11!nission Staff Lhis summer through
workshaps in .June and July. :I think that the Commi~sjon should give mcmber~ ofth~ public, the
consumer::; who will be affected by these rules, a chance to spt::ak with the Commission about the
proposed changes to the Rules.., well.
Sincerely, ~~J\\j~\
/C, ~
l\ '\ f
.. :,
\l ./
"" ,: ~",--,
' I
.J
Oct 17 07 05: 13p ICAN 2083360997 p. 11
Jd(1ho Public Utilities Comrnisslon
POBox ~;3 720
J3ois~, TD 83720.0074
DM~ ~ ~GO
Re: DOCKET NO. 31-2101-0701
Dear Commlssiom;rs:
1 am writing to rcque::;tLhat you hold a public hearing about the proposed change:.:; to the Utility
Cl.lstOI11Cr Relations Rules. J am a resident 0(' Idaho and a member of the Idaho Community
Action Network (lCAN). In 2004, JCAN petitioned the Public Utilities Commission to make ~
number of chrmgcs to the Customer Relations Rules. The changes to the RuJes that the r'LJC is
considering include one ofLhe changes Lhat ICAN proposed, prohibiting shutoffs on Fridays.
I think that members of the public should havc an opportunity to address the Commission about:
Lhi~ Rule change. I am concerned about a proposed change to the Rules that would allow utilities
LO cmail simtoff notices to customers. T also think Lhat the Commission should mal\(: other
changes to the Rules to make them stronger and prot~ct utility cllstom!:rs more ~ffcetjvely.
Utility comp~U1ics had an opportunity to meet with Comllli.::;::;ion Stafr lhis summer tlu'ough
workshops in June and July. 1 think that the Commission should give member::; of the public, the
consumer::; who will be affected by these rules, (1 chance to ::;pcak with the Comrnission about the
proposed changes to the R1.11es as weB.
Sincerely,
~~~
Oct 17 07 05: 13p ICAN 2083360997
Idaho Public Utilities Commission
POBox 83720
Bois~, TO R3720-0074
Re: DOCKETNO.1\-2101~0701
Dear Commissioners:
I am wriljng to rcquest that you hold a public htariog about the proposed changes to the Utility
Customer Relations Rules. I am a resident of Idaho and a member of the Idaho COl'L1111unity
Action Network (lCAN). In 2004, JCAN petitioned the Public Utilities Commission to make a
number of ch~mgcs to the Clt~tomer Rdatiol1s Rules. The changes to the Rules that th~ PUC is
considering include one of the chang!::!.' that lCAN proposed, prohibiting shutoffs on Fridays.
I think thai members of the public should have an oppol1,unily to address the Commission about
this Rule change. 1 am concerned ahout a proposl,:;d change to thc Ruks that would allow utilities
to email shutotT notices to customers. 1 also think that the Commission should make other
changes to the Rules to make tl1crn stronger and protect utility customers more cffcctjvely.
Utility companics h~ld an opportunity to meet with Commission Stall this SU1l11i.i.er through
workshops in June and July. ) think that the Conunission should give members of the public, thc
consumers who will be affected by these rules, a chance to speak with the Commission ~lbout the
proposed changes to the Ruks as well.
SiDoerely,
~~,~
\lM~\t:~
Oct 17 07 05: 13p ICAN 2083360997
Idaho Public Utilities Conunission
POBox ~D 720
Boise, m 83720-0074
Re: DOCK.ETNO. 31-2101-0701
De~LJ' Commissioners:
1 am writtng to request that you hold a public hearing about the proposed changes to the Utility
Customer ReiatiOl'1S Ru\cs, 1 am a resident ofldaho and a mernbcr of lhc Idaho Community
Action Network (ICAN). In 2004, lCAN petitioned the Public Utilities Commission to l'1'1akc a
numl)(;~r of changes to the Customer Rc1aiion~ Rules. 111e changes to the Rules that the PUt is
considcring il1clude one orthc changes that lCAN propo~ed, prohibiting shutoffs on Fridays.
1 think that member!; or the public should have an opportw'1ity to address the Commission about
this Rule change. J ~1I11 concerned about a proposed change to the Rules that woll1d allow utilities
to cmuil shutoff notices to customers. I also think that the Commission should make otl1cr
chi:ll1ges to the Rules to make them stronger m1d protect utility cLLstomers more effectively.
lJtillty companies had an opportunity to meet witb Commission Staffthj!;; SUffiIner through
workshops in June and July. l1hink that the Commission shou1cl give members of the public, the
COnSU!l1l;rS who will bc affected hy these ruks, a chance to speak with the Comrnisf;ion about the
proposed changes to the Rules as wdl.
Sincerely,
i:
;' ,\ -' ,!, /
I h
/'
I ( , I .,. t..A;.
I v'(
///;:
tl(~;~t.-:t-i
(. ( / .. '/ .' '. (- ") :
/o~/c
Oct 17 07 05: 14p ICAN 2083360997
Idaho Public Utilities Comrnission
POBox 83720
Boisc, lD 83720-0074
Rc: DOCKET NO. 31-2101-0701
Deal' Commissioner::;:
1 am writing to request thai yOll hold a public hearing aboutthe proposed ~hangc~ to the UUliLy
CLl~tomcr R,claliDlls Rules. 1 am a resident of Idaho and a member of the Idaho Community
Action Network (lCAN). hi 2004, lCAN petitioned the Public Utilities Commission to l11(lke a
numbc1' of changes to the Cu::;tomcr Relations Rules. Thc ch,mgcs to the Rules thuL the PLJC is
considering include one ofthe changes that lCAN propo:'!cd, prohibiting shntoffs on Fridays.
I thinlc that members oftbc public should have an opport1mity to address the Commission about
till!; Rule change. I am concerned about a proposed changc to the Rules that would allow utilities
to em!liJ shutoifnoticcs to customers. I also think that the Commission should make other
changes 10 tilC Rules to malcc them stronger and protect utility customers more c1fcctively.
Utility companies had an opportunity to meet with Commission StaffLhis summer tI:U'ougb
workshops in June and July. T think that the Commission should givc members of the public, th~
consumcrs who will be affected by these ru1es, a chance to speak with the Commission about the
:OPOSCd c~ge' '" the R~e'
:/211Smc=
fjtuf Jj/I~
,/ /
ph-Ie
daho Pub 1 ic 'Util ities COllll1l ission
POBox 83720
Boise, It) 83720-0074
Re: DOCKET NO. 31-2101-0701
Dear Comm.issioner~:
T am writing to request that you ho,ld a public hearing aboul the proposed chu.ng~s to the Utility
Cust01lle1' Relations Rules. 1 ,1m a resident of Idaho and a m.c\1lb~I' of the Idaho CoJ1lli1unity
Action Network (ICAN). In 2004, JCAN petitioned the Public 1Jtilities Commission to make a
number of changes to the Cu~tomer Relations Rules. The changcs to the Rules that the PUC is
considering include ODe oftbe changes that JCAN proposed, prohibiting shutoffs on friday:=;,
J think. that members of tk public should havc an opportunity to address the ComJ.Jlission about
this Rule change. I am Goncel1lcd abont a proposed changc to the Rules that would allow utilities
to email shutoffnotices CO customers. J also think that the Commission should make other
changcs to the Rules to make them stronger and protect utility cw;lomer::; morc effectively.
Utility compan..ie~ had an opportLl1'lity to meet with Commission Staff this slimmer through
workshops in June and July. 1 think that the Commission shouJd. give members of the publlc, the
consumers who will be affected by these rules, a chance to ~pcak with tbe Commission aboLLt thc
propo~ed changes to thc Rules as well.
Sincerdy,
'\ ~
, I:::J.J.-~'!\r" "-I(Y\ .~'jU",--
SI 'd LBBD9E:E:802 t-JI::J::J I dvl :SD LO L 1 ~OD
idaho 'Public U lilitics Comrnit;siOl1
PO Rnx S3720
Boise, 10 83720-0074
Rc: DOCKET NO. 3l-2101-0701
Dear Commissioncrs:
1 am writing to request that you hold a public hCl1ring about the proposed chaJlgl,;s to the Utility
Customcr Relations Rules. 1 ~U11 a re~ic1cnt.ondah(J and a member of the Idaho Community
Action Nctwork (lCAN). In 2004, JeAN petitioned the Public l)111itlc::; Commission lO make a
number of changes to the ClL5tomcr Relations Rules. The chfHlges to the Rules that the pur is
considering include one of the changes that ICAN propo::;ed, prohibiting shutolTs on Fridays.
1 think that members of the public should h~wc an opportunity to address the Commi::;::;ion about
this Rule change. I am concerned about a proposed cbange to the Rule::; that would aJJow utilities
to email shutoff notice::; to customers. 1 also think that the Commission should make othcr
changes to the Rules to make them. stronger and protect utility custOmers more effeclively.
Utility companies had an opportunity to meet with. Comm.ission Staff this summer through
workshops in June and July. 1 thil1.k that the CoffiJ:ll.issioD should give members ortbe public, the
consumers who will be affected by tllesc rules, a chance to speak with the Commission about the
proposed changes to the Rules as wel1.
Sincerely,
/~
,.,..'1)11 b -...64fr~lj
4/ ~&A4
91 'd LBBO9E:EBO2 t-JI::J::J I dtrI : SO LO L 1 ~oO
Idaho Public 1 JLilitic::; Commissiol1
POBox 83
Boise, ID 83720-0074
R~: DOCKET NO. 31-2101-0701
Dear Col11I11issioncn;:
r am writing to request that you hold a puhtic hearing about the proposed
chal1gcs to the Utility
Customcr Relations Rules. .I am a rcsidcl1t of Idaho and a member of the Idaho Community
Action Network (lCAN). In 2004, ICAN petitioned the Public Utilities Commission to make a
number of changes to the Customer Relations Rules. The cha11gcs to the Rules that the PUC is
considering include one orthe ~hanges that lCAN proposed, prohibiting :;;h11tol1'5 on. Fridays.
1 tllink that members oft)1e public should have an opportunity to address the Commission abollt
this Rule change. 1 am concerned about a proposed change to the Rules that would aJIow utilities
to email i'hlltoffnotjces to ~ustomers. I also tbjnk that the Commission should make
otl1er
ch"mges to the Rules to make them slTOllger and protect utility customers more eHectivdy.
Utility companies had an opportunity to meet with Commis::;ion Staffthis summer thrOllgh
work::;hops in June and July. 1 think that the Commission should give members orthe public, the
consumcrs who will be affected by these nIles, a chance to speak with the Comnlission
about the
proposed changes to the Rules as welL
Sincerely.
RJ:t:t ? '~1-
L1 'd LBBO9E:E:802 t-JI::J::J I dtrI :SO LO L 1 ~OO
idaho Public 1.!Liliti(;s Commission
POBox 83720
Boi~c, ID 83720-0074
Re: DOCKET NO. 31-2101-0701
Dear Commissioners:
Jam writiTlg to rcqucst that you hokl a public hearing about the proposed changes to the Utility
Customer Rdations Rules. 1 am a resident ofldaho and a member oi'the Idaho C()mmunity
Action Network (lCAN). Tll 2004, .ICAN pctiL!oI1cd the Public Utilities Cornmissiol1 to make a
number of changes to the Customer Relations Rules. The chunges to the Rule~ that the Pl.lC is
considering include one of the changes that lCAN proposed~ prohibititlg shutoffs on Fridays.
1 think that members ofthe public should havc an opportunity to address the Comrnission (.lbout
this Rule change. J am conccl11ed abollt a proposed change to the Rules that wou1d allow utilities
to email shutoff notices to customers. J also think that the Comrrussion should make otber
changes to U1C Rules to make them stronger and proteGt utility customers more e1fcctively.
Utility companies had an OPPOltl1ruty to meet with Commission Staffthis SUIllIJ.Hor throug11
workshop~ in June and July. T think that the Commission should give members o1'thc puh11c~ the
consumers who will be affected by these rules, a Ghance to speak with the Commi~$ion about the
proposed chang!;;s to the Rules as well.
Sincercly,
/) ")
I..,J/
/- / /..,
IL"l.,/!/l/U //;"7 L"
"'~"" -.....!
:,J,
./ // "../\ " -,........-- .." ... ~. \./ ;(\
c)J i~)
81 'd LB609EE:802 t-JI::J::J I did :So LO L 1 ~OO
Idaho 'Public Utilities Commission
POBox 1-:3720
Boise, IT) R3720-0074
Rc: DOCKET NO. 31-:2101"0701
D(;31' CommissIoners:
1 am writing to request that yoll hold :;l public hearing about the proposed changes to the UtiJity
Cu.stOI11C1" Relations Rulr.:s. 1 am a residcnt of1daho and n I'ncmber orthe Idaho Community
Action Nctwork (lCAN). In 2004, lCAN petitioned Lhe Public Utilities Commission to make a
number of changes to the Customer Relations RuJes. The changes to the Rules that the PUC
considering include one of the changes thallCAN proposed , prohibiting, shutoffs on Fridays.
I think that members oftl1~ public should have an oppOltunily to address the Commission :;lbOl,.ll
this Rule change. 1 am concerned about a proposed change 10 the Rules that would allow utilities
to emall shulo(Tnotices to customers. T also think that the Commission should make other
changes to the Rules to Illake them stronger and protect utility customers more effectively.
Utility companies had an opportunity to meet with Commission StalTthis summer through
workshops in June and July. J think that the Commi.s:$ion should give members of the public, the
consumers who will be afCected by lhcsc rules, a chance to speak with the Commission rlbout the
proposed changcs to the Rules as welL 1/:
...,'
"-K \1 I
\ -
0- 1:\
\ / \,./ ..
,--.J' \.-..1
Sincerely, \)(:\
(~\.\
J) \ \ k)
~- ~~
j.J
Bl 'd LBBO9E:E:802 t-JI::J::J I d-vl :SO LO L 1 ~oO
Oct 17 07 05: 14p ICAN 2083360997
hlaho Public Utilities Comnlis~ion
POBox g3720
Boisc, TD ~3720-0074
Rc: DOCKl'.TNO.3J-2101-0701
Dear Commissioncrs:
I am writing to request that yoLillold a public hearing about the proposed changes to
the
1.Jtility Customer Relations Rules. 1 am a residcn1. of Idaho. In 2004, the 1daho
Community Action Network (lCAN) pctitiolll:d the puhl1c Utilitics Commission to make
a nUmbL1" of ch~Ulges to the Customer Relations Rules. The Ch(111ges to the Rules that tllC
PUC is considering include one of tIll: changes that lCAN propm:ed, prohibiting shutoff8
on Plidays.
1 thi11k that members of the public should have an opportunity to address the Commission
about tlus Rule change. J am concerned about a proposed change to the Rules that would
allow utilities to 1::1"11(1il shutoff notices to customer~. 1 also thin1( that the Conmlis~ion
should make other changes to the Ruks to make thcm stronger and protect utility
customers more cffeetivdy.
Utility companies had an opportunity to meet with COInmi~sion Staff this summer
through workshop:i; 1n June aDd July. 1 think tbat the Commission should give members
ofthe public, the comumer:=: who will be affected by these rules, a chance to spcRk wit11
the Commission about t11c proposed changes to the Ru1cs as welL
/J
('
'1
SincerOJY,
.;t;Z.e
iaJJ) _;Z.J-OI;CV,
(r".-uf /1k.r' rl/L-/'23'6'11-,
Oct 17 07 05: 15p ICAN 2083360997
Idaho PLlblic Utilitics Ccnlllnission
POBox. g:\720
Boise. 10 R3720-0074
R(;\: DOCKET NO. 31-2101-070J
Dear Coml11i~si()ners:
I am writing to requcst that YOll hold il pllblic hearing, abO1.11 tht proposed changes to the
UtiHty Customer Relaliom; Rulcs, 1 arn a resid\:;nt ofldaho. In 2004, the 10.a110
Community Action Network (JCAN) pedtioned the Public Utilities
Cmn111ission to 111a1(c
a Jlll111bcr of changes to the Customer Relations Rules. The changes to the Rules
th~lt the
PUC is considering include one ofthc changes
that lCAN proposed, -prohibiting shutoffs
on Fridays.
I think that 111t1mbers of the pubJic should have an oppurtu11ity to adc.lres~ the Commission
aboLlt this Rule change. I am concerned about a proposed change to the Rules that would
allow utilities to cl1lail slmtoffnotices to customers. 1 also think that the Con1n1ission
should make other changes to the Rules to make them stronger and protect
l.ltility
customers mor~ cfCecLivc)y.
Utility COlnpanics had an opportunity to meet with ColT:nni~sion Staff this ~m1llmer
tl1TOUgh workshops i):1 J lilC and July. 1 think that the Comrnission should hrive ffie;,'ll1bers
of the public, the consumers who w1l1 be affected by these r111~~) a chance to speak with
the Commission about the proposed changes to the Rules as well.
Sin
~ ~
iff 4 ~J~ G'
Oct 17 07 05: 15p ICAN 2083360897-"-, - - n. -~
- -
Iduho Public Utilities Commission
pO Rex X3720
Boise, 1D 83720-0074
Re: DOCKET NO. 3'1~2101~O701
Ocm Comll1iSsiol1crs:
a111 writing, to rcquc~t that you hold (\ publlc
healing about the propm:ed changl;s to the
Util1ty Customer Relations Rules. 1 am a resident oflchlbo, In 2004, the Idaho
Comnlunity Action Network (JCAN) petitioned tlJe Pllblic
1Jt.ilitic:s Commission to make
a n,l1l11her of changes to the Customer Relations Ruk~;. The changes
t() till; Rules that the
PUC is considering indLlde one ufthc changes that lCAN propo~cd, prohibiting shutoffs
on Fridays.
I think that mcmbers of the public should have an opportl1nity to
address the Commission
about this Ru1e change. J am concerned about a proposed change to tile Rules
that would
allow utilitks to c11lail shutoffnotiees to customers. T
also think that tile Commission
should make other changes to the Ruks to malce them strollger and protect utility
Cl1stomcrs more effectively.
Utility companies had an opportunity to meet with
Coml11is~ion Staff this s.urnll1cr
through workslwps -in June w1d hlly. 1 thin), that the Commission ~bou1d give membCf:-1
of the public. the consumers wIlD will be afl'eet(;:d by these nL1es, (\ chance 10 ~peak with
the Conllnission about the proposed changes to the Rules
,15 well.
Sincere1y, /)
YU-"1U--fflaA4k!-.37
~--
3/oS--'
Oct 17 07 05: 15p ICAN 2083360997
Idaho !'uhlic Utilities Commission
POBox g3720
Boisc, lD 83720-0074
Re: DOCKET NO. 31,210'1-0701
Dear Commim1lon.ers:
1 am writing to n~quest that you hold a public llearing about the proposed ch,ll1ges to the
Utility Customer Relations Ru1cs. I am ,-l resident of1daho. In 2004, the 1daho
Community Action Network (lCAN) petitioned the Public Utilities Commis~ion to make
a l1.UJl1ber of changes to the Customer Relations Rules. Tl.1c clJangcs to the Rules that the
PlJC is considering include onc ofthc changes t11at .lCAN proposccl. prohibiting shutoffs
on Fridays.
J think that members of the public should have an opportunity to address the Commission
about this Rule change. 1 a.L11 concerned about a proposed change to the Rules that would
anew utilities to email shotoffnoticcs to customers.
1 also think that the Commission
should make other changes to the Roles to make them stronger and protect utility
cust~1tnerS more effectively.
Utility companies had an opportunity to ml;ct with
COlnmh;sion StaiTthis snmmer
through workshop~ in June (l11d July. 1 think that tbe Commission should give members
of the public, the C(JnSLlm~rs who win be affected by these rules, a chance to speak with
the Commission about the pro:po~cd changes to the Rules
(1S well.
Sincerely, .d .tJ 0 /J C~
..!.. \
ti-u.- 1r-3~)r
Oct 17 07 05: 15p ICAN 2083360997
idaho Public Utilities Coml11is~ifJll
POBox g3720
Bolsc, lD 83720-0074
Rc: DOCKETNO.3J-2JO1-0701
Dear Commissioners:
J am writing to n:qucst that you hold a public h(;laring
about the proposed change~ to tl1':\
Utility Custmm;r Relations Rules. 1 am a resident of Idabo, 1n 2004, tl)!,:: Idaho
Con1t'J1Lmity Action Network (ICAN) petitioned t11e Public Utilities COn1111ission to l11.al((~
a nutrtbcr of changes to the Customer Relations Rules. "
nlC chunge~ to the Ruks that the
PUC is considcring includ(;l one ofthe changes that ,ICAN proposed, prohibiting shutoffs
on Fridays.
J think. that mcmhcrs of the 1lUbhc should have an opportunity to
~dc1ress the Commission
abo~ll this Rule change. 1 am concemt:d about a propo,;ed change to the
R111es that would
allow otil1tit:s to email shutoff liotices to customers.
1 also think that th(:;j Commission
should Inake other changes to the Rules to make them stronger and '
protect utility
CQstomers more effectively.
Utility cOlnp311ics had an opportunity to meet with COlumission StafF this Sl.lmmcr
throl.lgh worlcshops in J l1ne and .ll.lly. 1 think that the Commission sb(,)uld give mcrl1bers
ofthe public, tlw consumcrs who will be affected by th~sc rules
, a chance to speak with
the Co111mit\sion about thc proposed changes to the Rules as well.
Sincerely,
d1p~
/"";-
0 ;
9-c.~
...
C.........(/...-
Cj/?E ~)+Ol-~73
$'-
'i-~F3
Oct 17 07 05: 15p ICAN 2083360997
k\aho Public Utilitie!:i Co1l1llli::;sion
:r 0 Box 83720
Boise, 10 85720-0074
Rc: DOCKET NO. 31-2101-0701
Dear Commissioners:
I am writing to request that you hold a public hearing about the proposed changes to the
Utjlity Customer Relations RLlJt;$, I am a resident ofJdaho. In 2004, the Idaho
Community Action Network (lCAN) petitioned the Puhhc 'Utiliti(;~ Commission to make
a mlmb~r of changes to the Customer Rdations Ru1es. Thc changes to tbe Ruk8 that tbe
ruc is considering il1dude one of the cbar'lges that lCAN proposed , prohibiting ShlllOffson Fridays.
J think that members of lhe public shou1cl have an opportunity to address the Coml11ission
about this Rule change. 1 am concerned about a proposed change to the Rules that would
allow utilities to email shutofF notices to customers. 1 also thin:k th:11 the Commission
should make other ch:mges to the Rules to make them stronger :;l11d protect utUity
custornc;rs more eftcctivdy.
Utility exnnpanies had an opportunity to me~t with Commi8s1on StafFthis summer
through workshops in JUIiC and July. 1 think that the Col1unissim1 sho111d b';iyC mcl'J:lbcrs
of the public~ the ~onsumcr::; who will be affected by these rlJle~, a chance to speak with
the Commission about t11C proposed changc!:i to the Rules as well.
Sincerely, /l.u!
I~.1:-(
- g (./
Oct 17 07 05: 15p ICAN 2083360997
Idaho hlblic Utilities Commission
POBox H3720
Boise, 10 83720-0074
Re: DOCKET NO. 31-2101-0701
Dl;:ar Commissioncrs:
J am writing to requc1't that you hold a public hearing about the prop()~ed changes to the
Uti1ity CustO1ller Relations Rules. 1 am 11 resid~nt of idaho. In 2004, the .Idaho
Community Action Network (ICAN) petitioned the Public Utilities Commission to n1akc
a number of changes to thc Customer Relations Rules. The changes to the Rules that the
POC is comddering include onc ofthe changes that ICAN proposed , prohibiting shutoffs
on Fridays.
J think that mclnl1crs (1fthe public should have an opportunity to address the Commission
about this Rule change. I am concerned about a proposed change to the Rulcs that would
anew utilities to email shutoff notices to custol11ers. 1 also think that the Commission
should make other changes to tl1t:: Rules to make tht,'ffi strong('1' and protect utility
customcrs Inore effectively.
Utility companies had an oppm1unity to meet with Commission Staff this sumnl(,T
through workshops in June and July. 1 think that the Com111i~sion S110111d give mcmbers
of the public, the con~Llmers who wi1l be affectt;d by these rules, a chance to speak wit11
the Commission about the proposed changes to the Rules as welL
/x(
3782 ;J PI)(tJJ 14v'~
f1J e
~ / /:)/
"V I,) ff3 t..:;LC
p?t7Y cff? P'O3/
Idaho Public l.hilitil.:s Commis~ion
POBox 83720
Boise. JD g3720-007tl
Rc: DOCKET NO. 31.2101.0701
Dear Colll111issjoncrs:
1 am writing to request that you hold a public hearing about the proposed changes to the Utility
Customer Relations Rules. I am a rc~idel1t oC Idaho and a member of the idaho Community
ActioD Network (JCAN). In 2004 , lCAN petitioned the Publ.ic Utilities Commission to make a
number of changes to the Cu:::t01ller Relations Rl,.t!cs. The changes to the Rules that the POC is
considering include one of1.hc changes th,11 ICAN proposed, prohibiling shutoffs on l"ridays.
I think that members of the pl,.lblic should have an opportul1ity to address the Commission about
this Rule change. J am concerned about a proposed change to the Rules that would aHow utilities
to email shutol1' notices to cllstOlners. 1 also think that the Commission should l1Kl,kC other
changes to the RulcslO make thenl :-;tronger and protect utility customers morc eHectively.
Utility companie:; had an opportunity to meet with Commission Staff this summer through
workshops in .Tun!:: and July. J think that the Commission shou1d give members of Lhe pubEc, the
consumers who will be affected by these rules , a chance to speak with the Commission about the
proposed changes to 11)(:; Rules as well.
SinceJ'e1y,
j27 a7~ c!~
L2 LBBO9E:E:802 t-JI::J::J I dSI :SO LO L 1 ~OO
Oct 17 07 05: 15p ICAN 2083360997
idaho Pub!ir.; Uti1itics Com1l1iSRIO1)
POBox 83720
Boi5C, lD 83720-0074
Re: DOCKET NO.3 J -2 J 01 ~070'\
Dcar Co11llTIi3sioners:
1 am wliting to rcqucsl t1Jut you hold a public hearing about the proposed changes to the
'Uti1ity Custo111el' Rdations Rule:,;. 1 a111 a Tl;sident oflc.laho. In 2004, the Tdal1o
Col1ullunity Action Network (lCAN) petitioned thc Public
Utilities Commission to mal(c
a number of changes to the Customer ,Rclalion~ Rules. The changes to the Rules
that thc
rue is considering include one of the changes that lCAN proposed
, prohibiting S11utoffs
on Fridays.
1 think t11O1t nlc111bcr~ of the public should have un opportunity to 8(ldress the Cor111l1isslo!l
about this Rule change. 1 urn l;onccfnt:d about a proposed change to tbe Rules that
would
al1ow utilities to eroail shutoff notices to custonlCfS. 1 also think that the Con1l11ission
should make other changes to the Rules to make them stronger and protect utility
customers wore cff~etivdy.
Utility companies l1ad an opportunity to mcet with CormniSSjoD Staff this summer
through worksliops in Junc and July. 1 think that the CoD1mi::;sion should give l11cni.bers
of the public, the consumers who wilJ be affected by these ruks
, a chance to sp~ak. with
thc Cornmis~ioli about the proposed chang~s to the Rules as well.
~O'-;or
.Q cJ l' '/.,rul
~,
/Vf r "" . ./:3' If'
~f8'. '3"7' Sincerdy,
Oct 17 07 05: 16p ICAN 2083360997
Idaho Public l Jtiljties Commission
POBox 83720
BOl~C, m 83720-0074
Rc: DOCKET NO. 31-210\-0701
Dear Commissioners;
I am writing to r~qucst that YOLI holo a
public h!;:aring about the proposed changes to the
Utility Customer Rcbtior\s Ruks, 1 mn a resident of ldal~o. in 2004, the Idaho
Col11munity Aetion Network (TCAN) petitioned the Public Utilities
CcJ1nrnission to make
a number of changes to thc Customer Rcbtions Rules.
The cbanges to the Rules that the
rue is considering include on(;\ of the changes that JCAN proposed, prohibiting, shulolTs
on FJidays.
J thir\.k that mcmbers ofthe public should have an opportUllity to (lddrcss tlw Commission
about this Rule change. T am concerned about a propm:ed change to the RuJes that
would
allow utilities to email shutoff notices to custO1ncr~. I also think that the CoD1lTJissioll
should make other changes to the Ruks to lTmke
th(:,111 stronger and protect utility
customcr$ mOTC effectively.
Ut1!ity companies had an opportunity to meet witl) CoT'l11nigsion Staffthis su111mcr
through workshops in J un!;: and July. 1 think that thc Commission shO1..l1c1 give 1TI1;.'111bcrs
of the public, the con~UlI1crs who will he affected by tht;:sc rules, a chance to speak with
thc Commission about the proposed changes to tht;; Rules as well.
Sincl.1"el y.--:P~'t VIS
Oct 17 07 05: 16p ICAN 2083360997
1duho Public Utl1itict:\ ConUl1isiiloJ1
POBox ~;372U
Boise, 10 g3720~OO74
Rc: DOCKETNO.3J-2l01-0701
Dear Commissioners:
1 am writing to request that you b01d H public hearing uhou1. the IJropos(;d changes to the
UtiHty Customer Rdations Rules. 1 am a rc~i(k:nt of idaho. ln 2004, the idaho
Cornrnunity Action Network (lCAN) petitiom;d the Pu1111c UtilitlfJS Commission to make
a nu.:mber of changes to the Customer Relations R:ules. The changes to the Rules. thai the
PUC is considering include one ofth(;: changes that lCAN proposed, prohibiting shutofFs
on Fridays.
1 think that mOmhL'1S ofthe public should havc an opportunity to address
the CO111111i58io11
about this Rule changr;:. 1 am eonecmed abMt a prop()sed change to thc Ru1cs that would
allow utilities to emai.1 shutoff notices to customers. T also think that the CoffirnissjO1i
should make other changes to the Rules to lllake tll(;111 ~tronger and protect. ntility
cLlstomers more effectively.
Utility compan..ieB hud an opportunity to med with ComD1issio~l Staff this summer
through workshops in June and July. 1 think that the Conmllssion shou1d givc members
oftlle pubEc, the C0l1sumers who win be affected by these ru1cs, a chance to speak with
the Commission (lbout. the proposed changes to th~ Rules as welL
Since,"! y,
'1n a'!J .tf:,
5!" ~ . 9~g
150 ~ijo.-' 07
Oct 17 07 05: 16p ICAN 2083360997
idnho Public Utilities Commission
POBox 83720
Boisc~ .10 1\3720-0074
Re: DOCKI:':TNO.31-2JOl-O701
D~ar Commi~f;1oners:
1 am writing to rcqucsl t11ilt you hokl a -pu.bli~ hearing about thc proposed ~hangcs to the
Utility Customer Rdatlons RuJc~. I am a n:sident oJ: Idaho. In 2004, the Id.:1110
Community Action Nctworl( (lCAN) petitioned the Public Utilities COD1ITlission to ll1alw
a number of changes to the Cl.1sto11101' Relations Rules. The chang(;~ to the Rules that the
PUC is eomddcring include one ofthc changes that 1CAN pmposed, prohibiting shutoffs
on Fridays.
1 think that members of the public should have an opporLllnity to address the Commission
about this Rule change. 1 am concerned about a proposed change to the Rules that would
ullow utilities to em ail shlltoffnoticcs to cliston1ers. 1 abo think that the Commission
shou.1d make other ehangl;s to the Rules to make them stronger and protect utility
customers marc effectively.
l.Jtility companies had an opportunity to meet with Commission Staff this Sl.l111mer
through workshop~ in June aDd July. 1 thin1.;: that the Con1mi~f;ion shou1d giw member~
of the public, the conSUlllers w11o will be affected by these rules, a chance to ~pcak with
the Commission (lhout thc proposed changes to the Rules as well.
Sincerely,
qS-!J - /OJ:7J
Oct 17 07 05: 16p ICAN 2083360997
Idaho Public Utilitit:s Commission
POBox 83
Boisc, ID ~3720-0074
Re: DOCKET NO. :11-2101-0701
Dear Commissioners:
1 am writing t() rt:qucst that you hold a pubJl~ hcari11g about the prop~)scd changes \0 tl1~
Utility Custo111t:1" Relations :Rulcs.I am (l resident ofldaho. 1n 2004, the Idaho
Community Action Network (ICAN) petitil)11cd the Puh1ic Utilitie$ COll1J1lission to make
a number of changcs 10 the Customer Relations Rutes- The ~hanges to the Rules that. the
ruc is considering include one of the c11,-mgcs that lCAN proposed, prohibiting shutoffs
on Fridays-
I think that members of the public should have an opportunity to addre$s the Commission
about this Rule change. J am con~~rned ~lbout a proposed chang~ to the Rules that would
aUow utilities to email shuloffnotices t() customers. I also think that the Connttission
should make other chaDgcs to the Rules to make them stronger and prolcct utility
customers more effectively.
Utility companies had an opportunity to meet with C()mmi~sion Slaffthis sumUlcr
tlmlLlgh workshops in June and July. J think that the Commission should give mclJlhcrs
of the public, tlJe ~OnSUl11t1rS who wi! 1 be affected by these ru 1es, a chance to speak with
the Commission about the proposcd changes to the Rules as wt;Jl1.
tf-~
/OJ F:Cv.n 91,
Iv
"--P
CL- I P ii j b 9'0
0& tJ:
It,
)(~~q
lAW\..t;! L( (, ,- (0
Oct 17 07 05: 16p ICAN 2083360997
Idaho Publ1c Utilities COml1'11Ss;on
POBox H3710
Boi~c, 10 83720-0074
Re: DOCKET NO. 31-2101-0701
DcaI' Commissioners:
! am writing to rcq1Jc~t that you hold il public hcaring about the Pro1~oscd changes to the
lJtility Cl1stomf;Jr Rclation~ Rule1;. ! am a resident of Jdaho. In 2004~ the Id::U10
COl1Ullw-uty Action Network (JCAN) petitioned the Public Utilities Commission to mak~
11 l1Ull).bel' of changes to the Customer Relations Rules. The changes to the Rulcl' that the
PUC is comddering include one of the chal1ge~ that ICAN proposed , pro11ibiting ~lmtofls
on FJidays.
I think that members of the public should have an opportunity to addres:,; t1u; Commission
about this Rule:: change. 1 am conccmed about a proposed change to the Ruks that would
alJow utllities to eman ~hlJ.tot1' 1106ces to custOlllcr:,;, I also think that the Co111rn.l::;sion
should malw other changes to the Rult:Js to make them stronger and protect utility
customers more effectively.
Utility companies had an opportunity to meet with Commission Staff this SUm11ler
through workshops in J lillC aDd July. I think that the ColTIrnission ~hould give )llt,'111ben;
of the public, the conSUlDL'ts who will be affected by these rules, a chance to speak with
the Cornmission aboL1t the.: proposed chang(:;s to the Rules as well.
Sincerely,
Y::c h~Mf~
U't \
() ~ -
\iq\
).~
~\L\~l ~~1. 1v'6
U tf1.-ot
---
Oct 17 07 05: 16p ICAN 2083360997
Idaho Publk (Jti1itir.:::: Commission
POBox g3720
Boise, 10 83720-0074
Re: DOCKET NO. 3\-210J-0701
Dear Commissioners:
I am writing to request that you hold ,1 publlc hearing about Lhc proposed change:-; to the
Utili ty Cm:tOlm::r Rc.lations R ul~s. I am a resi dL'TIt of Idoho- in 2004, the Idaho
Community Action Network (ICAN) petitioned the pnblic lJtilitiei; Commission LO make
a number of cl1anges to the Customer Rclntiolls Rules. The changes to the Rules that the
PUC is considering include onC of the changes that ICAN proposed, prohibiting shutoHs
on Fridays.
1 think that members of the public should have an opportunity to addrcss the Commission
about tIlls Rule change. 1 am concell1r.:d about a proposed change to the Rules that would
.tHow utilities to email shutoff noticcg to customers. 1 also think that the Commission
should make other changes to the Rules to mak:e them stronger and protect utility
cn~tomers more etlectiveJy.
Utility companics had an opportunity torneel with Commission SLaffthl~ summer
through workshops in June and July. J think that the Commission ShOl.lld give l1lcn'ibers
of the pllblic, tbc conSUl1lers who will he affected by thesl.: rules, a chance to speak with
the Coml1l1s~ion abollt the proposed changes to the RuJes as wd1.
Sincerely,
~ \; V\~ "-\ \ \ .S"'
0\ '23-S- S. E ~-
+-~
fY\e.(".
. ~
\'--c.""""-1-~
:? ~
42.
Oct 17 07 05: 16p ICAN 2083360997
idaho Public Utilities Commission
POBox S3720
Boisc, TD 83720-0074
Rc: DOCKET NO.3! -:l\ 01-0701
fkar Commissioners:
r am wliting to rcqu(;~t that you hold a public hcaring about t11C proposed changcs to the
Utility Customcr Rdation~ Rule$. I am a rcsidcnt of'!daho. In 2004, the idaho
COffil11unity Action Network (lCAN) petitioned tl1(; Public Utilities COJ1l1'l11ssion to make
a l1llmber of changes to the Custorncr Rdati()m~ Rules. The ehaI1g(;s to the Rules that the
rue is considering itlCludc one of the changes that JCAN proposed, prohibiting shutoffs
on Fridays.
T think that members of the public sh(J"uld have an opportunity t() address tbe Comrnission
about this Rule change. 1 am eoncen1cd about a proposed change to the R1.Jlcs that would
allow utilities to cmail shutoffnotiecs to cllstomers, I abo think that the Commission
should make other changes to the Rules to make then'L stronger and protect utility
customers more effectively.
UtiJity com-panie~ had an opportunity to meet with Comuussion Sturfthis summCf
through workshops in June and July. J think that the Commission should give mcmbLTs
oftllC pubJic, the eOllf;U11lCrS who will be affected by these ru1es, a chance lo speak with
the Commission about the proposed change~ to the Rules as weB.
~~=ff~~
20'S-
1J~
QJ 73
JOb
85-C(-7~io
Oct 17 07 05: 17p ICAN 2083360997
Idaho Public Utiliti~s Commission
POBox ~3nO
Boise, lD 10720-0074
Rc: DOCKET NO. 31-2101-0701
Dear CommissiQn~rs:
I all1 writing to request that you hold u public hearing about the pro:pos!::d changes to the
Utility Customer Rdations Ru1cs.1 am a resident of Idaho. In 2004, the Idaho
Comrnunity Acticni Network (1CAN) petitioned the Public Utilities CO.1mnissieJ11 to make
a number of changes to the Custon1er Relations Rules.
The changes t.() the Rules that the
PUC is considering inc1udc one ofthe changes that 1CAN proposed, pro11ibiting shutoffs
011 Fridays.
I think that members of the publ ic ~hould Dave an opportunity t(1 address the COlll1nlSsiol1
about this Ru.1c change. 1 am concerned about a proposed change to the Rules that would
allow utilities to c11lail shuloffnotices to customers. T also think that thc Comm;::;sion
should make other ch~n1ges to the Rules to make thcm :::trongcr a11d protcct utility
cnstOn1crs rnore effectively.
Utility companies had an opportunity to meet with Commi~~ion Staff this summer
through workshops in June and J lily. T thiDk that the Commission should givc u)G1llbers
of the public, the consumers who wilJ he afJ:'t;ctcd by thcse rules, a chance to sp~ak with
the Commission abouL the propo~;I.;d chm1.ges to the Rules as wel1.
Sincerely,
~e-:3/
J,
I q (t) I ~~bble/b-y-,v 0-
fGU;luL/)~
'6 30-J
Oct 17 07 05: 17p ICAN 2083360997
idaho Public Utilities COD11llission
POBox ~3nO
Boise, 10 83720-0074
Rc: DOCKET NO. 31-2101-0701
Dear COll1missioners:
I am writing to request that you110ld a public hl:aring about the proposed changes to tb~
Utility Customer Relations Rl.lks. 1 am a resident of Idaho. 1n 2004 , the Idaho
COlnnwnity Action Network (lCAN) petitioned the Pubtic Utilities Commisskm to make
a number Df c11angcs to the Customer .Relations Ruks. TI1C changes to the Rules that the
rue is considering include one ofthe changc:s that ICAN proposed, prohibiting shutoffs
011 Fridays.
J think that members of the public shonld havc an opportunity to address the
Cotl1mis~ion
about this Rulc change. J am Goncemcd (lbout a proposed change to the Rules that would
allow utilities to elllail shutoff notices to cu:-::tOlTJ.ers. J also thill'k that th(:; Commission
should make other changes to the Rules to make them stronger and protect utj1ity
custO111er~ more effectively.
Utility colDpanle~ had an opportunity to meet with Cotru11isslon Staff this SUTnn\(~r
through work~hops in June and July. I think that the Com.rnisslon should give members
ofthc public, the con~umers who will be affected by these rules, a chaDtc to speak with
the Commission abont the proposed Ghangcs to the Ru1es as welL
Sincerely,
1'1/J
~. ~ /....~ ~"
3/-.3 S/Y'
Oct 17 07 05: 17p 2083360997ICAN
idaho Public Utilities Commission
POBox 83720
Boise, ID 83720-0074
Rc: DOCKET NO. 3.2101-0701
Dear Commissioners:
I am writing to request that you l)()ld a public healing aboltt the proposed changes to the
Utility Customer Relaliom: Rulc!;, 1 um u resident ofldaho. 111 2()()4, the Idaho
Community Action Ndwork (lCAN) petitioned the Public UtHitk!:' Commission to r'1'\ake
a number of changes to the Custonler Relations Ru.lcs. The change~ to the Rules that the
PUCis considering include one afthe changes thut ICAN propostJd, prohibiting shutoils
on Fridays.
J think that Il1cl11hers of lhe public should have an opportunity to address the Commission
abol.1t this Rule change. 1 (1111 com~erned aboul a proposed change to the Rules that WO11ld
allow utilities to email shutoff notices to cu.stom~rs. I. also think that the Cornu11ssion
should make other changes to the Rules to make them stronger and protect utility
customcrs more effectively.
Uti1ity companies llad un oPPol1:11uity to meet with Commission StafF this SLlmJ.11cr
tluough workshops in JUDe and July. I think that the Commission should hrive members
ofthe public, tllC consumers who wiD be affected by t11cSC rules, a chance to speak with
t11e Commission about the proposed changes to the ,Ru1es as well.
Sincerely, ell
--'
(;2 tJ S) 376
- ~
2. ()
Oct 17 07 05: 17p ICAN 2083360997
idaho Public Utilities Corrunissioo
POBox 83720
Bois~" ID 83720-0074
Re: DOCKET NO. 31-2101-0701
Dear Commission!.:rs:
I ani writing to request that you hold a public hearing about thc proposed changes to the Utility
Customer Rehttions Rul~s. I am a resident orIdaho and a member ofthe Idaho Community
Action Network (lCAN). In 2004, ICAN petitioned the Public Utilities Commission to make a
number of changes to the Customer Relations Rules. The changes to the Rule:::: that the PUC is
wnsidcring include one of the chilllgcs that 1CAN proposedo prohibiting shutoll"s OI'I Fridays.
I think that members of the public should have ~n opportlmiry to address the Commission about
this Rule chm1ge. I am concerned about a proposed change to the Rules that would allow utilities
to cmail shutoff notices to customers. I also think that the Commission should make other
changes lo the Rules Lo make them stronger and protect utility customers more effectively.
Utihty companic$ had an opportunity to meet with Commission Staff this summer through
work::;hops in June and July. J think that the Commission should giv~ member:; ofthe public, the
consumers who will be affected by these rules, a chance to sp~ak with the Commission abou11ht:
proposed changes to the Rules as welL
//\fIr,ctltd
)-/')-
$y52J
PZfA ~q)V aLE ?f2yf 7L, 7I (4/c:~
(j -:' / /
"I-_t'/~i!-
;::~--~"-...,
... d.-
~-.
I'CK.
........
~.3? &f/,b
Oct 17 07 05: 17p ICAN 2083360997
Idabo Public Utilities Commission
POBox R3720
Boif;e. ID &3720-0074
Re: DOCKET NO. 31-2101-0701
Dear Commissioncrs:
I am writing to request Lhat you hold a public hearing about the proposed changes to the Utility
Customer Rebtions Rules. 1 am a resident of Idaho and a member of the Idaho Community
Action Network (TCAN). In 2004, lCAN petitioned the Public Utilities Commission to make a
number or chal1ge~ to the Customer Relations Rule~. The changes to the Rules that the PUC is
considering include one of the changes tb~lt JCAN proposed, prohibiting shutoffs on Fridays.
I think that members ofthe public should have an opportunity to addn:ss the Commission about
this Rule change. I am concerned about a proposed change to the R1.I\cS that would allow utilities
to email shutoff llotice0 to customers. I also think that the Commission should make other
changes to the Rules to make them stronger and protect utility customers more efFectively.
Utility companies had an opportunity to meet with Cornrrdssion Staff this summer through
workshops in June and July. j think that the Commission should give melllbcr~ orthc public, the
consumers who will be affected by the"c rules, a chance to speak with the Commission about the
proposed changes to the Rules as well.
Sincerely,
~ L
~-"
~1211 N' &
IC~
(4-'
18'1
n1E/l4 tt'al1 , Iv 13b If