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HomeMy WebLinkAbout20021119.pdfJean Jewell P1O~ )(" From: Sent: To: Subject: Ed Howell Monday, November 18, 2002 12:35 PM Jean Jewell; Ed Howell; Gene Fadness; Tanya Clark; Janet Bahora Comment acknowledgement WWW Form Submission: Monday, November 18, 2002 12: 35: 05 Case: GNR-U-02-1 Name: Judy Henry Street Address: 249 North 3900 East City: Rigby State: Idaho ZIP: 83442 Home Telephone: 208-745-8330E-Mail: j archh0ida. net Company: Intermountain Gas Companymailinglist _yes _no: ~ Comment description: My husband, Charles, and I both agree with the proposals for the pilot program. We don t like the fact that so many people who couldn (or wouldn t try to) qualify for assistance just refuse to pay their bills with subsequent raises for those of us who pay our bills regularly. It appears to us that the proposals you gave will limi t many of these problems for those who aren t truly unable to pay their bills. We support you in this program. Transaction 10: 11181235. Referred by: http: / /www.puc. state. id. us/ scripts/polyform. dll/ipuc User Address: 206.206.30.103 User Hostname: 206.206.30.103 Jean Jewell I- tJ"V' h-- j; ~r1.iA.A\. (((CI' fI\O?' 1(' ;f /if x:- From: Sent: To: Subject: Ed Howell Monday, November 18 , 2002 11 :09 AM Jean Jewell; Ed Howell; Gene Fadness; Tanya Clark; Janet Bahora Comment acknowledgement WWW Form Submission: Monday, November 18, 2002 11:09:15 AM Case: GNR-U-02- Name: Beth Orde Street Address: 1624 Arthur Street City: Caldwell State: Idaho ZIP: 83605 Home Telephone: 459-9308 E-Mail: ordeb0idhw. state. id. us Company: Intermountal mailing list yes no: yes Comment descriptIon: applaude you for this pilot program. I also might suggest that those customers who qualify for energy assistance and request protection fromdisconnection also have a "special" thermostat installed to replace their current one that allows a maximum temperature of 70 degrees only. Secondly, a monetary limit be established for that household for power/heat/water for those months. Going over that limit might resul t in an increase in their minimum monthly bill. I've walked in renters ' homes and have been assaulted with blasts of heat of 80 degrees+ with no concern about open windows/doors. Thank you. Transaction 10: 11181109. Referred by: http: / /www.puc. state. id. us/ scripts/polyform. dll/ ipuc User Address: 164.165.225. User Hostname: 164.165.225. Jean Jewell A~o ;10 fpJfv1frio t;r lq(fiV ;JPv ,r From: Sent: To: Subject: Ed Howell Monday, November 18, 2002 9:46 AM Jean Jewell; Ed Howell; Gene Fadness; Tanya Clark; Janet Bahora Comment acknowledgement WWW Form Submission: Monday, November 18, 2002 9:46:28 AM Case: GNR-U-02-1 Name: Karen Richey Street Address: 12229 W. Freedom Orive Ci ty: Boise State: 10 ZIP: 83713 Home Telephone: 378-1456 E-Mail: haztech0mindspring. com Company: Intermountain Gasmailing1istyesno: Comment description: I think that this Oecember is too soon because it won t give people enough time to know what they qualify for, overwhelming the aid office and causing suffering for those caught in what ever crack opens up. Also, The income guidelines for all age groups need to be published so that it's clear in advance who qualifies. What happens to those who don t qualify.. .missing the income level within just a few dollars? I think there should be some kind of sliding scale so that those just above the limit can be included. I found myself in that circumstance in the past, missing the limit by $11.00. That $11.00 did NOT pay my power bill, nor keep it turned on. PLEASE THINK... .ANO IF YOU'VE NOT BEEN IN THOSE SHOES, GO WALK ALONG SIOE SOMEONE WHO IS... FINO OUT WHAT THEIR NEEOS ARE! ! ! ! ! Transaction 10: 1118946. Referred by: http: / /www.puc. state. id. us/ scripts/polyform. dll/ipucUser Address: 63.227.247.112User Hostname: 63.227.247.112 Jean Jewell tti /1- JP';:.4"\" I/' From: Sent: To: Subject: Ed Howell Wednesday, November 20, 2002 8:09 AM Jean Jewell; Ed Howell; Gene Fadness; Tanya Clark; Janet Bahora Comment acknowledgement WWW Form Submission: Wednesday, November 20, 2002 8:08:46 AM Case: GNR-U-02-1 Name: Mary V. Willcox Street Address: 715 Terrace Orive City: Idaho Falls State: 10 ZIP: 83402 Home Telephone: 208 529-0311 E-Mail: mvw0srv. net Company: Intermounta mailing list yes no: ye Comment=descriptIon: s an and advocates for the poor changes pose a significant elderly, and the sick. addi tion, these changes will increase the burden on already cash strapped chari ties and shelters throughout the state. Finally, I feel that there has not been adequate public debate to assess how these changes will affect the poor and vulnerable in these difficult economic times. Idaho utility consumer that supports agencies that works with and vulnerable of Idaho, I feel that these health risk to the most poor and vulnerable among us: children, Transaction 10: 1120808. Referred by: http: / /www.puc. state. id. us/ scripts/po1yform. dll/ipuc User Address: 134.20.86.114User Hostname: 134.20.86.114 Jean Jewell fr v , ~ 1/ f' JV/" )(" From: Sent: To: Subject: Ed Howell Tuesday, November 19, 2002 9:49 PM Jean Jewell; Ed Howell; Gene Fadness; Tanya Clark; Janet Bahora Comment acknowledgement WWW Form Submission: Tuesday, November 19, 2002 9:48:47 PM Case: GNR-U-02- Name: Paul T. Smith Street Address: 1305 Elm Street (1130 Fir Or. City: Mountain Home (Eglin AFB) State: Idaho (Florida) ZIP: 83647 (32542) Home Telephone: 850-651-8645 E-Mail: kymsmi th10mindspring. com Company: Intermountai~as mailing list yes no: Comment descriptIon: The pilot program statement is deceptive. One-half of a level pay amount Is not usually around $25.00 a month. Our level pay for a small house averaged $80.00 a month - half of that is more than $25.00. Most other folks we have talked to claim that half their level pay would be more than $25.00 a month. The gas bill was tough on us and we qualify for no assistance at all. No matter, you folks already know that. As usual, the working-class poor will take thebrunt of this ' new and improved' Winter Protection Program. Intermountain Gas, as is common among most corporations, can tolerate a number of people freezing to death over a dip in the bottom line. Claim fraudulent customers to cover your butt - this is nothing new. Trite as it sounds, but hardly lacking in sincerity - I will never be able to figure out how the people who knowingly choose profit over lives sleep at night. Transaction 10: 11192148.Referred by: http: / /www.puc. state. id. us/ scripts/polyform. d11/ipuc User Address: 168.191.252.233 User Hostname: 168.191.252.233 .( ~J 1'1 ~~\o J0" 1\rr~Jean Jewell From: Sent: To: Subject: Ed Howell Tuesday, November 19, 20028:31 PM Jean Jewell; Ed Howell; Gene Fadness; Tanya Clark; Janet Bahora Comment acknowledgement WWW Form Submission: Tuesday, November 19, 2002 8:30:31 PM Case: GNR-U-02- Name: Jeanette K. LucasStreetAddress: 1093 Evergreen City: Sandpoint State: 10 ZIP: 83864 Home Telephone: (208) 263-8952E-Mail: j 1 ucas 0myexcel. com Company: Northern Lig mailing list yes no: ye Comment descriptIon: am quite aware of the hardship many people suffer here in northern Idaho trying to pay their utility bills during our cold winters. I am a member of our church committee which tries to assist people with various vi tal necessities. We simply do not have enough money to help single mothers, elderly and others who are trying to keep a roof over their heads and a warm place for their families. Usually we can only assistone or two families a month. Energy assistance from government agencies is inadequatealso. Rents are extremely high for the wages we earn here. There is so little left for many wage earners to pay utility bills. Please do not end the rule about "wintermoratorium.At least this rule prevents people from freezing for three months of winter. Transaction 10: 11192030. Referred by: http: / /www.puc. state. id. us/ scripts/polyform. dll/ipucUser Address: 65.239.23. User Hostname: 65.239.23. Jean Jewell ~~. ~1P !OV ;10 From: Sent: To: Subject: Ed Howell Tuesday, November 19, 2002 7:04 PM Jean Jewell; Ed Howell; Gene Fadness; Tanya Clark; Janet Bahora Comment acknowledgement WWW Form Submission: Tuesday, November 19, 2002 7:04:20 PM Case: GNR-U-02- Name: Bruce Hoagland Street Address: 360 Lava St. City: Idaho Falls State: 10 ZIP: 83402 Home Telephone: (208) 522-0887E-MaIl: ronald bruce - hoagland0yahoo. comCompany: Intermountai~s mailing list yes no: Comment=descriptIon: I believe the proposal for a pilot program allowing termination of service for non-payment during the winter months for children, the elderly and infirmed persons is a flawed proposition. It subj ects the most vulnerable sectors of society to dangerous health conditions. The risk to the utility company could be expensive legalentanglements. Please do not implement this pilot program. Transaction 10: 11191904. Referred by: http: / /www.puc. state. id. us/ scripts/polyform. dll/ ipuc User Address: 129.101.82. User Hostname: 129.101.82. Jean Jewell ?1flIO From: Sent: To: Subject: Ed Howell Tuesday, November 19, 20024:21 PM Jean Jewell; Ed Howell; Gene Fadness; Tanya Clark; Janet Bahora , Comment acknowledgement WWW Form Submission: Tuesday, November 19, 2002 4:21:06 PM Case: GNR-U-02- Name: susan chew Street Address: 1304 lincoln ave City: boiseState: id ZIP: 83706 Home Telephone: 344-0098 E-Mail: suechew20000yahoo. com Company: intermountain gas Comment description: Response to your 7 questions: #1. if they can pay what they can, then that's all they can do, and all they should be asked to do #2. no, should be for people in medical crisis, etc, where they are in hosp, etc. #3. no, 50% nowadays is SO MUCH HIGHER than before. . . hardship for many people #4. that is based on more data than i have to answer. i would hope that honest, deservingfolks, that "just don t fall into some criteria " can be looked at on an individual basis, so that they don t fall thru the "bureacratic " slats #5. 2 yr too long for a MORE RESTRICTIVE program.. . hurts elderly, single adult famililies, and other economically taxed people #6.Neither-- a pilot program of one or two utilities that restraict to the disadvantage of poor is not good for idaho ci ti zens #7. if must go forth, postponement to NEXT YEAR, Oec 2003, is better than this year. Transaction 10: 11191621.Referred by: http: / /www.puc. state. id. us/ scripts/polyform. dll/ ipuc User Address: 132.178.215.208User Hostname: 132.178.215.208 Jean Jewell ~1PIt ,11,1"-' (1 .j 'f' From: Sent: To: Subject: Ed Howell Tuesday, November 19, 20021:50 PM Jean Jewell; Ed Howell; Gene Fadness; Tanya Clark; Janet Bahora Comment acknowledgement WWW Form Submission: Tuesday, November 19, 2002 1: 50 : 12 Case: Case No. GNR-U-02-1, Order No. 29145 Name: Leonard G. BaxterStreetAddress: 6198 Brian Way City: Boise State: Idaho ZIP: 83716-8809 Home Telephone: 208-336-3131E-Mail: lbaxter0i td. state. id. Company: Intermountai as, Idaho Power, etc. mailing list yes no: ye Comment descriptIon: ease let all Idaho utilitiesregardi~g the "winter moratorium, (the three-month prohibited from disconnecting customers who fail to work for or own stock in any utility company. significantly alter commission rulesperiod during which utili ties are make payments). Please note, I do not Customers should pay for what they use any time, not just half of their monthly average(even pay) during the moratorium. If customers pay nothing then they should get nothing and have their utilities cut off. Some people will not do what they should do unless they have to. These same people will find a way to payor have someone else pay for their utilities beside us fellow utility users or utility companies. If Intermountain Gas had over 11,000 accounts worth $1,500,000.00 written off for non- payment in Fiscal Year 2002, that is about $136 per account, I have a level payment to Intermountain Gas of $39/month so that $136 would buy me nearly 3.5 months of natural gas. That means I had or have to pay $136 a year for someone else s natural gas. Most of us already pay local, county, state and federal taxes and some of that is supposed to help people that really need help. Why do we have to pay twice or three times or more? Why should businesses have to write off bad debt and then charge more to the people that pay their debts? Participation should not be based on income eligibility. government involved in this. 00 not get the federal The recommended payment amount should be the monthly level-pay amount. The existing level-pay option should address payment concerns all year.utilities.No pay no No need for a pilot program. I f people don t pay then they don t get any utili ties,natural gas, electricity or whatever. Thank you. Transaction 10: 11191350. Referred by: http: / /www.puc. state. id. us/ scripts/polyform. dll/ipuc User Address: 164.165.237. User Hostname: 164.165.237. Jean Jewell A.AIV ~z,Olo 1r /fJV From: Sent: To: Subject: Ed Howell Tuesday, November 19, 2002 1 :26 PM Jean Jewell; Ed Howell; Gene Fadness; Tanya Clark; Janet Bahora Comment acknowledgement WWW Form Submission: Tuesday, November 19, 2002 1:26:05 PM Case: GNR-U-02- Name: Jennifer J. Swanberg Street Address: PO Box 9571 Ci ty: Moscow State: Idaho ZIP: 83843 Home Telephone: (208) 882-6753E-Mail: j j swanberg0turbonet. com Company: Avista Util mailing list yes no: ye Comment descriptIon: ustomers should generally pay what they can during the wintermonths, - al though many require a strong incentive to do so given the option of delayingpayment. To mitigate a large balance in spring, active participation in a Credit Counseling and/or budgeting plan might be appropriate options to disconnection and have added benefit of intorducing families to these services and budgeting skills. Participation should NOT be based solely upon may include many hardships beyond low income,particular hardship (i. e. student householdsor disabled). 150% FPL is inadequately low. working, yet remain at risk. income eligibility. Family circumstances and many low income households are not in wi th low expenses, without children, elderly 200% FPL includes those families who are 50% Comfort Level Billing is too high. 25% is more appropirate given all of the additional expenses of winter (car winterization, coats, boots and snowpants for growing children, increased cooking expenses for heavier food needs, etc. Comfort Level Billing should be required to be available to all who are not eligible formoratorium. Currently comfot level billing is not available to households with outstanding past due balances or history of late payments. Two year pilot program is an approprai te length of time for outcome studies. Pilot proj ect should apply to both gas and electric utili ties. Pilot program SHOULO be postponed until next year to provide adequate opportunity for public comment, adequate notification of opportunity for public comment for those living in more rural and news isolated areas, and to provide households who rely upon moratorium in their budgeting plans to plan appropriately and begin comfort level billing in advanceof the pilot program, Psychologically it would seem families would experience much less stress if they will be going into winter with a credit on their comfort level billingplans rather than a deficit. Thank-you for your time. Transaction 10: 11191326. Referred by: http: / /www.puc. state. id. us/ scripts/polyform. dll/ipuc User Address: 216.170.173.129 User Hostname: 216.170.173.129 Jean Jewell . .A,nv ~\O .; leoV' rY' I From: Sent: To: Subject: Ed Howell Tuesday, November 19, 2002 11 :01 AM Jean Jewell; Ed Howell; Gene Fadness; Tanya Clark; Janet Bahora Comment acknowledgement WWW Form Submission: Tuesday, November 19, 2002 11:00:49 AM Case: GNR-U-02- Name: Robert Kempton Street Address: 700 w. Braemere Ci ty: Boise State: Id ZIP: 83702 Home Telephone: 208-345-5302 E-Mail: bobkempton0hotmail. com Company: Intmtn Gas mailing list yes no: no Comment descriptIon: This new pilot program should be enacted. Can t believe the PUC would let 1.5 million bur don be placed on respsonsible citizens. Oeadbeats who run up bills then transfer the service into another name for another run of cheating the gas company and the citizens who understand you pay rent food and heat then buy your latte. Give me a break this pilot program should be enacted so we might all have another ratecut. Thanks Transaction 10: 11191100. Referred by: http: / /www.puc. state. id. us/ scripts/polyform. dll/ipucUser Address: 63.227.244.User Hostname: 63.227.244. Jean Jewell ~ ./)'to ~IO1-tl\ ',( From: Sent: To: Subject: Ed Howell Tuesday, November 19, 2002 2:06 PM Jean Jewell; Ed Howell; Gene Fadness; Tanya Clark; Janet Bahora Comment acknowledgement WWW Form Submission: Tuesday, November 19, 2002 2:06:20 PM Case: Name: Mary Jo Murdie Street Address: 2236 Appleside Ci ty: Clarkston State: WA ZIP: 99403 Home Telephone: 509-758-6347E-Mail: Company: Avista mailing list yes no: no Comment=descriptIon: In reading the proposed changes for the winter moratorium I feel that it does have merits. However , I believe that next winter would be a more reasonable implementation schedule. For low income households, especially those on a fixed income, the timeframe of starting this wi thin 10 days is not realistic or fair. My suggestionwould be for the agencies who administer the proj ect share and the Energy Assistance programs be given the info this year to help families plan for the changes before they are implemented. Transaction 10: 11191406.Referred by: http: / /www. puc. state. id. us/ scripts/polyform. dll/ipuc User Address: 164.165.225. User Hostname: 164.165.225. Jean Jewell ,;;rY ~N p/ Jr1 I~\b )(' From: Sent: To: Subject: Ed Howell Tuesday, November 19, 2002 4:03 PM Jean Jewell; Ed Howell; Gene Fadness; Tanya Clark; Janet Bahora Comment acknowledgement WWW Form Submission: Tuesday, November 19, 2002 4:02:46 PM Case: GNR-U-02- Name: Alyssa Reynolds Street Address: 4200 N. Liesel Ln. City: Boise State: Idaho ZIP: 83704 Home Telephone: E-Mail: Company: Comment description: I am writing to respond to the pilot program that is being proposedin regard to the moratorium. I believe that customers should pay what they can during the moratorium. If they can t make any payment during that time then they may need to show proof that they are trying to make' an effort. Examples of proof could be that they have applied for assistance from Health and Welfare or other community resources, pursuing unemployment, Vocational Rehabilitation, SSI or employment. I understand that their bill does need to be paid but I am very concerned about the people in my community during these winter months especially people who are ill, elderly or children. Can gas and electric beoffered on a sliding fee scale? Are there grants that can be applied for to help with the balance owed? I know of other resources in the community such as El-Ada, Salvation Army, Washington Group and churches that help out as much as they can. I am wondering if the gas and electric can be put on a sliding fee scale from the beginning so the bill does not get so large that customers can t pay it. I don t think that participation in the moratorium should soley be based on income eligibi1i ty. I have met many people in my position as a social worker who have had a crisis occur in their life and have not been able to keep up with there bill. They have had to choose food and shelter bills over their gas and power. I think these individuals should be considered. I think the implementation of the pilot program should be postponed until at least next year and that the Idaho Public Utility or another agency should develop focus groups that have the people this will effect in them. This should open it up to some other ideas of how this can get taken care of with out jeopardizing the health of the ill, elderly andchildren. Thank you for considering my comment. Alyssa Reynolds Transaction 10: 11191602. Referred by: http: / /www.puc. state. id. us/ scripts/polyform. dll/ ipucUser Address: 24.117. User Hostname: 24.117. Jean Jewell I rfl""a1.- -\"" From: Sent: To: Subject: Ed Howell Thursday, November 21 , 2002 11 :29 AM Jean Jewell; Ed Howell; Gene Fadness; Tanya Clark Comment acknowledgement WWW Form Submission: Thursday, November 21, 2002 11:29:08 AM Case: Winter Protection Program Name: Susan HamiltonStreetAddress: 1205 Chicago St. City: Namapa State: Idaho ZIP: 83686 Home Telephone: 208-466-0253 E-Mail: wah-seh0msn. com Company: Intermountain Gas. mailing list yes no: no Comment=descriptIon: -It is most bill, in the end, wind up paying didhartening to know that the people who pay their gas for those who don I am NOT an advocate of leaving people freezing in the dead of winter. We have struggled many times to "met" payment or made arragnements to repay; rightious collection should happen. But then again, we prioritize the neccessi ties of life. No cell phones, computers, fastfood eating or gold jewlery until the bills are paid. Is their no way these partons can create a "bank" during the warmer times? The idea of paying a portion is good, but "paid in full" needs to be the absolute goal. Can their gas bill be attached to state monies recieved and garnished if need be? A lein should they apply for state assistence? Are there financial program for home insulation available? Can Churches help? We are willing to pay for what we use but don not support give away programs that double our expense. Thank you for the opprunity to speak. Transaction 10: 11211129. Referred by: http: / /www.puc. state. id. us/ scripts/po1yform. dll/ipucUser Address: 67.14. User Hostname: 67.14. Jean Jewell Md "v;.I'll From: Sent: To: Subject: Ed Howell Wednesday, November 20, 2002 11 :39 PM Jean Jewell; Ed Howell; Gene Fadness; Tanya Clark Comment acknowledgement WWW Form Submission: Wednesday, November 20, 2002 11 : 38 : 44 Case: GNR-U-02-1 Name: Street Address: Ci ty: Rexburg State: 10 ZIP: 83440 Home Telephone: E-Mail: Compan y : Comment description: For those who do not the moratorium ends? ?Should customers generally pay what they can during the moratorium? pay, are there other approaches to mitigate the large balances after A- Customers should be required to pay for what they get 12/12. Utilities are business just like Gas stations and Grocery stores. oppertuni ty for abuse by those who aren t trulyneedy" exist. A utility has the right to be paid for it's product. ?Should participation be based solely on income eligibility? If so, is the LIHEAP standard of 150 percent of federal poverty level appropriate? A- This sounds like a good Idea, although other situations could also come into play which could put the customer in "hard times ?Is the recommended payment amount (50 percent of level pay) reasonable? For example, a customer with a monthly level-pay bill of $150 would have to pay $75. A- This formula does sound fair, It could at least be a place to start. the business however to make consumer loans? I think not.Is a Utility in ?If a customer is not eligible, are the existing level-payor other special payments options sufficient to address payment concerns during winter months? A- Compasion should be excersised. Local employees however are the best at making decsions of this type, not some one in a call center hundreds of miles away. ?Is a two-year pilot program too long or too short? A- About right. ?Should the pilot proj ect be restricted to either gas or electric utilities or should it apply to both? A- Both. Enegry is energy in any form. ?Sould implementation of the pilot program be postponed until next year instead of the Oec. 1 start date the utilities propose? A- No start now. Transaction 10: 11202338.Referred by: http: / /www. puc. state. id. us/ scripts/polyform. d11/ipuc User Address: 63.230.119. Jean Jewell .;b ~\\\DJ\D )(' From: Sent: To: Subject: Ed Howell Wednesday, November 20, 2002 10:46 PM Jean Jewell; Ed Howell; Gene Fadness; Tanya Clark Comment acknowledgement WWW Form Submission: Wednesday, November 20, 2002 10: 46: 11 Case: GNR-U-02- Name: Joel Cleverley Street Address: 10569 W. Carolina Orive City: Boise State: 10 ZIP: 83709 Home Telephone: 208 375-0770E-Mail: cfa4 4 0msn. com Company: Intermountain Gas mailing list yes no: no Comment=descriptIon: -oear Sirs: Thank you for the post card we received from you last week about the change you are considering. I can readily appreciate the difficult situation many businesses are going through in this country. My main concern is that customers are going through difficult times also and it seems the action you eluded to would have those who pay slow penalized because of those who neverpay. It's disturbing that you think its ' okay to take away a family s fire in the dead of winter and that you want to take away their dignity too by forcing them into a position of welfare or charity. Perhaps people could afford it better if they didn t have to pay forCalifornias increases. It's also disturbing that the Public Utilities Commission is considering this kind of action against consumers who are obviously struggling with setbacks. Sincerely, Joel B. Cleverley Transaction 10: 11202246. Referred by: http: / /www.puc. state. id. us/ scripts/polyform. dll/ ipuc User Address: 67.232.82.251 User Hostname: 67.232.82.251 ~~. lid \ () 1.- ;r J t!v Jean Jewell From: Sent: To: Subject: Ed Howell Wednesday, November 20 200210:22 PM Jean Jewell; Ed Howell; Gene Fadness; Tanya Clark Comment acknowledgement WWW Form Submission: Wednesday, November 20, 2002 10: 22: 04 Case: GNR-U-02- Name: Rachel Birr Street Address: 12344 W. Billabong St. City: Boise State: 10 ZIP: 83709 Home Telephone: 208-362-7447 E-Mail: idahoperson0yahoo. com Company: Intermounta~~s Co, mailing list yes no:~ Comment descriptIon: I am concerned that Intermountain Gas Company may be trying to reduce their "charge-off" amounts on unpaid gas bills instead of trying to help customers that are truly in need. I specifically would ask that you ask that question ofIntermaountain Gas Company. According to the filing on William C. "Bill" Glynn, President of Intermountain Gas, said, "Through this collaborative effort, a balance was sought and reached on several issues that are critical to our customers, Community Action Agencies, and utilities . The issues include: 1. Increase assistance efforts for customers who are truly in need of help in meeting their energy bills. 2. Help Community Action Agencies help their low-income clients take responsibility for their debts and develop good payment habits. 3. Significantly reduce utility bad debt and collection expenses that all other customers must pay. Glynn added, "This winter, our natural gas prices are 30% lower than they were last winter. Even with our lower prices, we are still sensi ti ve to our customers who are truly in need of help and being affected by a slow economy. This pilot Winter Protection Program will reach those who genuinely need help with energy assistance, especially during this down economy The current down economy is not going to upswing any time soon as unemployment in Idaho where Intermountain Gas Company services is rising. I belei ve the company must look within its self first, and possibly they have done that already by reducing management layers and creating a flatter organization. But, really the question is why were there so many charge-offs in gas bills last year? Furthermore, who is the Community Action Agency that is going to be tasked to determine who qualifies for the pilot program? The program does sound like a good program but a strategic plan along with a management plan need to be developed and implemented. Unfortunately, if the Community Action Agency is an agency already involved in lay-offs and staff reductions and this program is forced on it; then will the program be truly effective if the proper time and analysis is not utlized? Transaction 10: 11202222. Referred by: http: / /www.puc. state. id. us/ scripts/polyform. dll/ ipucUser Address: 67.14.152 User Hostname: 67.14.152 Jean Jewell ;ii' .x:- From: Sent: To: Subject: Ed Howell Wednesday, November 20,20026:13 PM Jean Jewell; Ed Howell; Gene Fadness; Tanya Clark Comment acknowledgement WWW Form Submission: Wednesday, November 20, 2002 6:12:50 PM Case: GNR-U-02- Name: Street Address:City:State: ZIP: Home Telephone: E-Mail: Company: Comment description: My concern with this propose pilot program is that the PUC has not had enough time to consider all of the factors involved. In reading the proposal, nomention is made of the physical cdndi tion of the customeT who is unable to make payments. Has the PUC given any thought about customers who are homebound, mental ill, physically ill, or otherwise physically unable to elect to participate in the pilot program and unable to prove to the utility that they have a serious illness or medical emergency? I agree with Commissioner Hansen. It is my opinion that the pilot program should be postponed until next year, when it can be determined whether some people should be exempt from any modification of the moratorium and more time spent on considering all aspects ofthis program. I haven t seen whether the PUC has discussed whether some people should be exempt from the pilot program. I also feel that a two year pilot program is too long. to determine if this program works or not.One year should be sufficient time Transaction 10: 11201812. Referred by: http: / /www.puc. state. id. us/ scripts/polyform. dill ipucUser Address: 64.71.202.220 User Hostname: 64.71.202.220 Jean Jewell I\V ;d~' .j ~-,(' From: Sent: To: Subject: Ed Howell Wednesday, November 20 20025:13 PM Jean Jewell; Ed Howell; Gene Fadness; Tanya Clark Comment acknowledgement WWW Form Submission: Wednesday, November 20, 2002 5: 13: 07 Case: GNR-U-02- Name: Bob Van Arnem, Jr. Street Address: 3049. S. Whitepost Way City: Eagle State: Idaho ZIP: 83616 Home Telephone: (208) 939-8747 E-Mail: Company: Intermountain Gas Co.. mailing list yes no: no Comment=descriptIon: I support the two-year pilot Winter Protection Program. Transaction 10: 11201713. Referred by: http: / /www.puc. state. id. us/ scripts/polyform. d1l/ipuc User Address: 63.187.81.227 User . Hostname: 63.187.81.227 \o'r li\~ . ~ Jean Jewell From: Sent: To: Subject: Ed Howell Wednesday, November 20 , 2002 3:03 PM Jean Jewell; Ed Howell; Gene Fadness; Tanya Clark Comment acknowledgement WWW Form Submission: Wednesday, November 20, 2002 3: 02: 50 Case: GNR-U02- Name: Carol Egusquiza Street Address: P.Box 954 City: EagleState: Id. ZIP: 83616 Home Telephone: office 463-5131 E-Mail: carolegusquiza0chiwest. com Company: Intermountai mailing list yes no: yes Comment = descriptIon: support the Winter Pay Program proposed by Intermountain Gas Co. as long as safe guards are in place to assist the truly "unable " to pay at risk population. My suggestion is to have some form of incentive assistance established to helpqualifing" customers at the end of the winter season. Current assistance programsincluding proj ect Share require a final disconnect notice before the client can be approved for assistance. Using the current guidelines for utility assistance Winter pay participants would not be eligle. Setting up an incentive fund to assist Winter Pay Participants would promote the willingness of customers to particpant and lessen the fear that people currently are voicing, Transaction 10: 11201502. Referred by: http: / /www.puc. state. id. us/ scripts/polyform. dll/ ipucUser Address: 65.167.120. User Hostname: 65.167.120. /10 ~,.A"",,N1/ J f~' Jean Jewell From: Sent: To: Subject: Ed Howell Wednesday, November 20 , 2002 1 :09 PM Jean Jewell; Ed Howell; Gene Fadness; Tanya Clark Comment acknowledgement WWW Form Submission: Wednesday, November 20, 2002 1:08:48 PM Case: GNR-U-02- Name: Jim Fullerton Street Address: 4904 Cherokee Street City: Pocatello State: 10 ZIP: 83204 Home Telephone: (208) 232-7966E-Mail: fullj im0isu. edu Company: mailing list yes no: yes Comment description: gree with Commissioner Hansen this proposal before even considering implementation. that more time is needed to evaluate Transaction 10: 11201308. Referred by: http: / /www.puc. state. id. us/ scripts/polyform. dll/ipuc User Address: 134.50.101.220 User Hostname: 134.50.101.220 Jean Jewell lId ". ~\ ')(' From: Sent: To: Subject: Ed Howell Wednesday, November 20,200212:51 PM Jean Jewell; Ed Howell; Gene Fadness; Tanya Clark Comment acknowledgement WWW Form Submission: Wednesday, November 20, 2002 12: 50: 41 Case: GNR-U-02- Name: Sheila Sakizzie Street Address: 6646 N. Oerek Lane City: Idaho Falls State: 10 ZIP: 83401 Home Telephone: (208) 552-9650E-MaIl: sakkids0juno.com Company: Intermountai s Company mailing list yes no: yes Comment descriptIon: would like to see a proactive campaign by Intermountain, the Community Action Agencies, and other agencies who work with the populations that would be effected by the new policy to explain to customers the level pay program and to encourage them to enroll this spring. I believe many more customers would take advantage of this program if they understood it. These are often people who can t read and interpret written notices, but need a caseworker or other person to explain it carefully and help them to enroll if they choose. Transaction 10: 11201250. Referred by: http: / /www.puc. state. id. us/ scripts/polyform. dll/ ipuc User Address: 164.165.120. User Hostname: 164.165.120. Jean Jewell /1.0 f\;rf..\1JID x:- From: Sent: To: Subject: Ed Howell Wednesday, November 20 200212:00 PM Jean Jewell; Ed Howell; Gene Fadness; Tanya Clark Comment acknowledgement WWW Form Submission: Wednesday, November 20, 2002 12:00:21 PM Case: GNR-U-02-1, #29145Name: marvin j ones Street Address: 385 N 150 West Ci ty: blackfoot State: 10 ZIP: 83221 Home Telephone: 2087856380 E-Mail: marvin0sicog. org Company: NA mailing list yes no: yeComment=descriptIon: xtend the comment period till next disabled and the lower income children. Extend the winter belt parts of the state. Get some real Public Notice out, year-03. Protect the aged moratorium in the non-banana like TV and Radio spots, Thanks hope you read thi s, too Transaction 10: 11201200. Referred by: http: / /www.puc. state. id. us/ scripts/polyform. dll/ipucUser Address: 63.228.185.User Hostname: 63.228.185. Jean Jewell From: Sent: To: Subject: Ed Howell Wednesday, November 20 , 2002 11 :33 AM Jean Jewell; Ed Howell; Gene Fadness; Tanya Clark Comment acknowledgement WWW Form Submission: Wednesday, November 20, 2002 11 : 33: 02 Case: gnr-02-1 Name: T. Gordon Street Address: 5185 N. Riverfront Or. City: Boise State: Id ZIP: 83703 Home Telephone:E-Mail: Company: Intermountain Gas mailing list yes no: no Comment descriptIon: We 00 NOT want to make ANY levelappliesonly to people requesting energy assistance.pay amount. Transaction 10: 11201133. Referred by: http: / /www.puc. state. id. us/ scripts/polyform. dill ipuc User Address: 198.81.26.238 User Hostname: 198.81.26.238 We hope that this 10 1--1)0 1,-~Jl ;('" Jean Jewell From: Sent: To: Subject: Ed Howell Thursday, November 21 , 2002 1 :28 PM Jean Jewell; Ed Howell; Gene Fadness; Tanya Clark Comment acknowledgement WWW Form Submission: Thursday, November 21, 2002 1:28:12 PM Case: GNR-U-02- Name: Rodger Barklund Street Address: 9328 S 5th W City: Idaho Falls State: 10 ZIP: 83404-7742 Home Telephone: 208.535.0192E-Mail: rbsqrd0ida. net Company: Intermounta ' n as Company mailing list yes no: yes Comment descriptIon: support the proposed pilot program to have low-income households be qualIfied for energy assistance ANO make a minimal monthly payment during the wintermonths. This would not place undue hardship on genuine hardship households, but would serve to greatly reduce the number of unscrupulous people who actually involved in theft of service. Many such people intend to not pay for the service received, and thus the burden is shifted to the 99% of customers who do pay their bills. Please approve this pilot program. Transaction 10: 11211328.Referred by: http: / /www.puc. state. id. us/ scripts/polyform. dll/ipuc User Address: 134.20.128.152User Hostname: 134.20.128.152 Jean Jewell A/P-' "'l..-- I fiT (III/) )(" From: Sent: To: Subject: Ed Howell Thursday, November 21 , 2002 12:22 PM Jean Jewell; Ed Howell; Gene Fadness; Tanya Clark Comment acknowledgement WWW Form Submission: Thursday, November 21, 2002 12: 21: 33 Case: GNR-U-02- Name: Kristin Hayes Street Address: 235 S. Alcove Ave. City: Star State: 10 ZIP: 83669 Home Telephone: E-Mail: khayes9990aol. com Company: Intermountain Gas Company Comment description: Regarding your proposed pilot program: We are all "truly in need" of your services. And some by choice can not manage their bills and debts. As a single mother of two small children, working 2 jobs and proud of the fact that I have NEVER been late on any payment, I find it very frustrating that you are making great efforts to transfer the responsibility of payment from select "low- income " customers on to others who quite possibly struggle even greater but have accepted that with life, comes responsibility and don t constantly have their hands out. Sure, cut costs by eliminating collection fees... You as well as I know who will eventually end up carrying the load. It is the paying customers. I guess I should consider a 3rd job to carry the financial load of your select group of customers who would rather pass on their obligations than work. Transaction 10: 11211221. Referred by: http: / /www.puc. state. id.us/scripts/polyform.dll/ipuc User Address: 198.81.26.238 User Hostname: 198.81.26.238 Jean Jewell A'M.1'6/oV From: Sent: To: Subject: Ed Howell Saturday, November 16, 2002 9:39 PM Jean Jewell; Ed Howell; Gene Fadness; Tanya Clark; Janet Bahora Comment acknowledgement WNW Form Submission: Saturday, November 16, 2002 9:39:25 PM Case: gnr-u-02-1 Name: walter roth Street Address: 149 N. 6th. E. City: ST.ANTHONY State: IDAHO ZIP: 83445 Horne Telephone: 208-624-7711E-Mail: rothwl t~msn. corn Company: Intermountain Gas Co. mailing list yes no: ~ Cornrnent=descriptIon: I think that their new pilot program might be a good idea. Transaction 10: 11162139. Referred by: http: / /www.puc. state. id. us/ scripts/polyform. dll/ipuc User Address: 67.250.109.237User Hostname: 67.250.109.237 Jean Jewell ft~I'V From: Sent: To: Subject: Ed Howell Saturday, November 16, 2002 8:26 PM Jean Jewell; Ed Howell; Gene Fadness; Tanya Clark; Janet Bahora Comment acknowledgement WWW Form Submission: Saturday, November 16, 2002 8: 25: 34 Case: GNR-U-02-1 Name: Joyce Moore Street Address: 629 Franklin City: Pocatello State: Idaho ZIP: 83201 Horne Telephone: (208) -232-0820 E-Mail: joycemom~juno.com Company: Intermountain Gas mailing list yes no: no Comment = descriptIon: -r work for the City of Pocatello in the Utility Billing Department. There are many people who use the system to avoid obligations. The City loses money to, Iam sure, the same people other utili ties do. I am in favor of helping those who truly need the help. It sounds to me from reading about the proposal that this is well thought out. As a consumer, and one of those who has to pay the penalty through higher prices, Ithoroughly endorse your proposed changes. Thank you. Transaction 10: 11162025. Referred by: http: / /www.puc. state. id. us/ scripts/polyform. dll/ipucUser Address: 67.250.112. User Hostname: 67.250.112. Jean Jewell ./ J;Jutv~li410-V From: Sent: To: Subject: Ed Howell Saturday, November 16, 2002 7:54 PM Jean Jewell; Ed Howell; Gene Fadness; Tanya Clark; Janet Bahora Comment acknowledgement WWW Form Submission: Saturday, November 16, 2002 7:54:29 PM Case: GNR-U-02- Name: Neil Miller Street Address: 505 Gardner Dr. City: BlackfootState: 10. ZIP: 83221 Horne Telephone: 208 785 2913 E-Mail: 2829miller~cableone.net Company: Intermountain Gas mailing list yes no: no Comment descriptIon: --I support the proposed two point pilot program from Int. Gas co. as described in the insert sent with my last gas bill. The existing plan needs altering to Increase asistance efforts for customers who are truly in need of help. Help the Community Action Agencies help their low income clients take responsibility for their debts. Significantly reduce utility bad debt and collection expenses that all other customers must pay." Thanks for the opportunity to comment.Neil Miller Transaction 10: 11161954. Referred by: http: / /www.puc. state. id. us/ scripts/polyform. dll/ ipucUser Address: 24.116. User Hostname: 24.116. ~ ' J;')(~ Jean Jewell f' ~I\ i4loll If!" From: Sent: To: Subject: Ed Howell Friday, November 15, 2002 9:57 PM Jean Jewell; Ed Howell; Gene Fadness; Tanya Clark; Janet Bahora Comment acknowledgement WWW Form Submission: Friday, November 15, 2002 9:56:57 PM Case: GNR-U-02-1 Name: Marlies Painter Street Address: 830 Todd City: Chubbuck State: 10 ZIP: 83202 Horne _Telephone: E-Mail: jadelyn73~aol.com Company: Intermountal mailing list yes no: yes Comment descriptIon: though I understand the reasoning, sometimes it is very difficult for me to pay my bill during the winter months. With the high price of electricity these days along with my many other bills. My bill has always been paid in full in the Spring. We do not qualify for assistance and I think that is unfair to those who may not pay during those months but do pay in the Spring. So do I get my power and gas shut off? Then what do I do? I have small children at home. Let them freeze? I would consider making payments in the amount of $25.00 but don t expect everyone to qualify forassistance also. Transaction 10: 11152156. Referred by: http: / /www.puc. state. id. us/ scripts/polyform. dll/ ipuc User Address: 198.81.26.238 User Hostname: 198.81.26.238 Jean Jewell (k~ ~.).iI J,h" \~l 0 11I" 1,)-YI fT From: Sent: To: Subject: Ed Howell Friday, November 15, 2002 8:27 PM Jean Jewell; Ed Howell; Gene Fadness; Tanya Clark; Janet Bahora Comment acknowledgement WWW Form Submission: Friday, November 15, 2002 8: 26: 34 Case: GNR-U-02- Name: Lois R. Hatten Street Address: 6200 Northview St. Ci ty: Boise State: 10 ZIP: 83706 Horne Telephone: 375-2085 E-Mail: lraehatten~msn. com Company: Intermountain Gas Comailinglist _yes - no:~ Comment description: The "winter moratorium" which prohibits utili ties from disconnecting service to those who cannot pay and have children, elderly or infirm individuals residing wi thin the household should not be changed at this time. I agree with Commissioner Hansen that Idaho s current economic conditions give us reason to wait and more carefully structure any new program through workshops or hearings. Intermountain Gas Co. states in a recent Customer Notice that of 11,000 . non-payment accounts in Fiscal 2002 only 5% or 550 households qualified for energy assistance. Are we to conclude that the other 95% are not in need of help? I find that hard to believe. Under the pilot program what happens when those who do qualify fail to make their minimum monthly payment? Is their heat source disconnected? Please postpone this pilot program and investigate more thoroughly what it will do to Boise s poor. Transaction 10: 11152026. Referred by: http: / /www.puc. state. id. us/ scripts/polyform. dIll ipucUser Address: 67.23. User Hostname: 67.23. Jean Jewell . Jri tI' ~ ' UJ'" ~~. jj~ ,W- t~laV From: Sent: To: Subject: Ed Howell Friday, November 15, 20027:47 PM Jean Jewell; Ed Howell; Gene Fadness; Tanya Clark; Janet Bahora Comment acknowledgement WWW Form Submission: Friday, November 15, 2002 7:46:58 PM Case: gnr-02-1, order No. 29145 Name: KAREN CANFIELD Street Address: 2316 N COLE RD City: BOISE State: IDAHO ZIP: 83704 Home Telephone: 322-8388 E-Mail: rackn~msn. com Company: intermountain gas, idaho powermailinglistyesno: Comment description: HI, MY NAME IS KAREN CANFIELD AND I AM A MENTAL HEALTH CASE MANAGER WITH AN AGENCY IN BOISE. THE MORATORIUM AS IT STANDS RIGHT NOW WHERE NO ONE CAN BE DISCONNECTED THROUGH THE MONTHS OF DECEMBER-FEBRUARY IS WORKING FINE. I BELIEVE THAT IT WOULD BE MORE IN THE BEST INTEREST OF THE CLIENTS THAT I SERVE THAT IMPLEMENTING A NEW PROGRAM NEXT YEAR AFTER A YEAR OF STUDY INSTEAD OF STOPPING THE MORATORIUM NOW WOULD WORK BETTER. MY CLIENTS HAVE ALREADY HAD TO ENDURE THE LOSS OF THEIR DENTAL BENEFITS UNDER MEDICAID, HAVING LIMITED ACCESS TO PRESCRIPTION MEDICATIONS THAT THEY NEED AND MORE MEDICAID CUTS ARE LOOMING ON THE HORIZON. TO PUT THEM UNDER THE STRAIN OF WORRYING ABOUT WHETHER OR NOT THEY AND THEIR FAMILIES WILL HAVE HEAT AND POWER THIS WINTER MAY BE MORE THAN SOME OF THEM CAN BEAR. SUCH STRAIN AND WORRY HAS THE POTENTIAL TO PUT SOME CLIENTS INTO THE HOSPITAL, WHICH IS A COST THAT FAR EXCEEDS POSTPONING A UTILITY BILL. I UNDERSTAND THAT THE UTILITY COMPANIES NEED TO BE FISCALLY RESPONSIBLE, BUT TO BEGIN A NEW PILOT PROGRAM NOW WHEN SO MANY FAMILIES HAVE LOST SO MUCH IN THIS ECONOMY, SEEMS AT BESTAN IDEA THAT IS HALF BAKED. I AGREE WITH COMMISSIONER DENNIS HANSEN THAT WAITING AND EXAMINING WHAT THE RAMIIFCATIONS ARE FOR EVERYONE, TAKING PUBLIC COMMENT, ETC. OVER THE NEXT YEAR SEEMS TO BE THE MORE HUMANE AND PRUDENT SOLUTION. THANKS. KAREN CANFIELD, LPC Transaction 10: 11151946. Referred by: http: / /www.puc. state. id. us/ scripts/polyform. dll/ipucUser Address: 67.21.182 User Hostname: 67.21.182 Jean Jewell V' f,Ji u'D ,(rf-. i/I' "" JY'- II\ljIO From: Sent: To: Subject: Ed Howell Friday, November 15, 2002 5:54 PM Jean Jewell; Ed Howell; Gene Fadness; Tanya Clark; Janet Bahora Comment acknowledgement WWW Form Submission: Friday, November 15, 2002 5:53:51 PM Case: GNR-U-0201 Name: Dennis Henrie Street Address: P.O. Box 1543 City: Idaho Falls State: Idaho ZIP: 83403 Horne Telephone: 208-529-1645E-Mail: dhh~srv. net Company: Intermountain Gas mailing list yes no:~ Comment descriptIon:whole problem with this proposal is that all of the agencies arecuttingback on what they pay for. So if you pass this then there are a lot of people unable to qualify for assistance. ~ agree with the fact that they ought to pay at least $25.00 a month during these months but, giving the utilites the right to cut them off will leave a lot of people in the cold. This ruling will not increase assistance efforts and you know it. The utility only wants the right to be able to cut people off. If you appove this I think that some people will die during the cold months as they do back east. There are better ways of taking care of this problem. If you pass this then a couple of years down the road then they will come back with a proposal to eliminate the cold month law because, this way did not work and they are still losing money. I have seen this senerio time after time by government and corp. The people lose every time. I think this idea needs to be put on the back burner and better ideas need to be explored so that we don t have kids and older people freeze to death. The idea that agencies will cover them hasen ' t worked in all cases in the past. Transaction 10: 11151753.Referred by: http: / /www. puc. state. id. us/ scripts/polyform. dll/ipucUser Address: 65.19.203.186 User Hostname: 65.19.203.186 Jean Jewell '11\1~ ~(\(lIO/P" ;(. From: Sent: To: Subject: Ed Howell Friday, November 15, 2002 3: 11 PM Jean Jewell; Ed Howell; Gene Fadness; Tanya Clark; Janet Bahora Comment acknowledgement WWW Form Submission: Friday, November 15, 2002 3:10:42 PM Case: GNR-U-02- Name: Phylis King Street Address: 2107 Palouse City: Boise State: Id ZIP: 83705-3540 Horne Telephone: 208-344-0202 E-Mail: pkphoto~mindspring. com Company: Intermountain Gas mailing list yes no: no Comment descriptIon: -r agree with the gas company that people need to take responsibility for theIr own bills and their own-bad debt. What I see is that there are some low income people out there living in manufactured homes that do not have proper insulation nor skirts around the units and I'm sure that it takes a lot to heat these flimsy homes. Weneed low-income houseing in Boise rather than throw these poeple out on their ears. I' sure you have thought of this, but is there any way that we can have low interest loans or subsidize the upgrading of these homes to make them more energy efficient? Transaction 10: 11151510. Referred by: http: / /www.puc. state. id. us/ scripts/polyform. dIll ipucUser Address: 63.187.112. User Hostname: 63.187.112. Jean Jewell ,I ~?111IO" From: Sent: To: Subject: Ed Howell Friday, November 15, 2002 2:52 PM Jean Jewell; Ed Howell; Gene Fadness; Tanya Clark; Janet Bahora Comment acknowledgement WWW Form Submission: Friday, November 15, 2002 2:51:48 PM Case: GNR-U-02-1 Name: Steven Jett Street Address: 21023 Briarwood Ci ty: Greenleaf State: 10 ZIP: 83626 Horne Telephone: 2084590602E-Mail: sj ett~canyoncounty. org Company: Intermountain Gasmailinglist _yes _no: Comment description: In response Program: to the request for comments on the Winter Moratorium I believe that those who wish to benefit from the shutoff moratorium should be required to produce evidence of eligibility, including income verification and/or birth certificates of children living in the home. In certain circumstances, I understand that some households simply cannot make the payments and even 50% of their regular payment may be too much. On the other hand, I feel that, based on the information in the mailer that I received, that too many people are taking advantage of the program in order to not pay their bill. I would support any policy that requires eligibility verification. Transaction 10: 11151451. Referred by: http: / /www.puc. state. id. us/ scripts/polyform. dll/ipuc User Address: 204.229.119.112 User Hostname: 204.229.119.112 Jean Jewell .I fr" ~ ,'1,1\, From: Sent: To: Subject: Ed Howell Friday, November 15, 2002 1 :26 PM Jean Jewell; Ed Howell; Gene Fadness; Tanya Clark; Janet Bahora Comment acknowledgement WWW Form Submission: Friday, November 15, 2002 1: 25: 54 Case: GNR-U-02-1 Name: Tom Connelly Street Address: PMB 202 521 North 10th Ave. City: Caldwell State: Idaho ZIP: 83605 Home Telephone: 453 8461E-MaIl: Torn ChrisC~msn. com Company: Int Gas Comment description: I support carefully designed program thatfamilies. the Winter Protection Program. I believe it is a well and will encourage energy awareness and benefit Idaho Thank you for the opportunity to comment. Torn connelly Transaction 10: 11151325. Referred by: http: / /www.puc. state. id. us/ scripts/polyform. dll/ipuc User Address: 164.165.225. User Hostname: 164.165.225. Jean Jewell -": p~- fo /,j. /- tr Illa!,1-- x:- From: Sent: To: Subject: Ed Howell Friday, November 15, 2002 11 :04 AM Jean Jewell; Ed Howell; Gene Fadness; Tanya Clark; Janet Bahora Comment acknowledgement WWW Form Submission: Friday, November 15, 2002 11:04:15 AM Case: GNR-U-02-1 Name: Janie Cole Street Address: 108 Brady St. Box 675 City: Council State: Idaho ZIP: 83612 Horne Telephone: 208-253-0016 E-Mail: twcole~ctcweb. net Company: Idaho Power mailing list yes no: Comment description: Case NumberGNR-U-02-I am opposed to elemenating the Dec-Feb moratorium that has been in use since 1979. This would create such a hardship in our community, COuncil IDaho. Jobs have been lost here in the last few years, BOise Cascade left in 1995, Our Hospital closed leaving 50+ employeeswi thout jobs last May and the telephone research company ClearWater Research that employs about 35 people announced two weeks ago that they will be closing in Dec. leaving even more families without income. There are about 90 families in our area that are receiving help from ICAN (Idaho Community Action Network) by getting food from the food bank. The bulk of this food is frozen and as allowed many families to eat ovewr the last year. It would be an UNHEARD of INCREDIBLE HARDSHIP on this community alone, if this moratorium was removed. Please allow for more discussion and time for families to figuire out what they will do. Without any emergency health care here we need not put our children, elderly and infirmed in more danger of becoming ill from having no electricity.Sincerly Janie Cole Council IDaho 208-253-0016 Transaction 10: 11151104. Referred by: http: / /www.puc. state. id. us/ scripts/polyform. dIll ipucUser Address: 12.30.208.123 User Hostname: 12.30.208.123 Jean Jewell L'"f'.l~lCVjfd y:: From: Sent: To: Subject: Ed Howell Friday, November 15 , 2002 10:52 AM Jean Jewell; Ed Howell; Gene Fadness; Tanya Clark; Janet Bahora Comment acknowledgement WWW Form Submission: Friday, November 15, 2002 10:51:35 AM Case: GNR-U-02- Name: Nancy Wilson Street Address: 223 W. Claire St. City: MeridianState: Id. ZIP: 83642 Home Telephone: 888-9371 E-Mail: jnadwilson~juno.com Company: Intermountain Gas mailing list yes no: no Comment = descriptIon: believe the not feel the other Customers shou~d conserve energy by keeping our heqt would have to pay their bill too! Winter Protection Program should be put in force. I do have to pay for people who are unwilling to pay. We low, but someone else could be basking in heat and we Transaction 10: 11151051. Referred by: http: / /www.puc. state. id. us/ scripts/polyform. dll/ipuc User Address: 206.149. User Hostname: 206.149. Jean Jewell ~'I"'l- From: Sent: To: Subject: Ed Howell Monday, November 18, 2002 7:59 PM Jean Jewell; Ed Howell; Gene Fadness; Tanya Clark; Janet Bahora Comment acknowledgement WWW Form Submission: Monday, November 18, 2002 7: 59: 28 Case: GNR-U-02- Name: Diane Clayton Street Address: 7216 San Fernando Drive City: Boise State: 10 ZIP: 83704 Horne Telephone: (208) 376-9765E-Mail: dclayton~spro. net Company: Intermountain Gas; Idaho Power mailing list yes no: no Comment=descriptIon: I am very concerned about the proposal to stop the "WinterMoratorium." I feel such an action would have a disastrous impact on those families who are least able to afford utility service. I urge you to continue the Winter Moratorium. Thank you. Transaction 10: 11181959. Referred by: http: / /www.puc. state. id. us/ scripts/polyform. dll/ipuc User Address: 206.207.108.220 User Hostname: 206.207.108.220 Jean Jewell I~ A~j. f~ 1.l ;rL r!ltfO From: Sent: To: Subject: Ed Howell Monday, November 18, 2002 7:22 PM Jean Jewell; Ed Howell; Gene Fadness; Tanya Clark; Janet Bahora Comment acknowledgement WWW Form Submission: Monday, November 18, 2002 7: 22: 03 Case: GNR-U-02-1 Name: Ray Schellekens Street Address: 9533 W Old Mill Dr City: Boise State: 10 ZIP: 93709 Horne Telephone: 658-6767 E-Mail: rayschell~msn. cornCompany: Intermountai~mailing list yes no: Comment description: I strongly feel that the items Protection program should be adopted as proposed to receive the benefit as it was intended. as proposed in the pilot Winter ensure that only truly needy customers Transaction 10: 11181922. Referred by: http: / /www.puc. state. id. us/ scripts/polyform. dll/ ipucUser Address: 67.250.133.232User Hostname: 67.250.133.232 Jean Jewell It v. ~- 1a ;J- f1:')( -If ' ~1f.\\O .f5' From: Sent: To: Subject: Ed Howell Monday, November 18, 2002 3:12 PM Jean Jewell; Ed Howell; Gene Fadness; Tanya Clark; Janet Bahora Comment acknowledgement WWW Form Submission: Monday, November 18, 2002 3: 11: 52 Case: GNR-U-02- Name: Russell K. Spain Street Address: PO Box 51098 City: Idaho Falls State: 10 ZIP: 83405 Home Telephone: 522-5391E-Mail: rspain~eicap. orgCompany: All mailing list _yes _no: Comment description: On behalf of the senior citizens of Eastern Idaho, I would request that you delay implementation of the Winter Moratorium Program for one year. At this late juncture, seniors are not informed that a change is taking place and will not be well informed before the December 1, 2002 implementation date. At the Community Action Agency serving Eastern Idaho (EISSA) that administers the Energy Assistance Program, the scheduling of appoinments for qualification just started November 12, 2002 with appointments for qualification beginning December 2 , 2002. If a senior were to call today, they would not get an appointment for qualification until into January. All appointment times prior to that are currently taken. If you were to put off implementation for one year , seniors could be notified of the change in a timely fashion and have time to prepare. Rushing into this pilot proj ect with as little notification as you are allowing now , will only be putting a number of Idaho vulnerable senior citizens in serious jeapardy. If you maintain the implementation schedule of December 1, 2002, there potentially will be seniors that our agency s Adult Protection or Case Management staff will find with severe hypothermia or who have succumbed because of a lack of adequate heating. I respectfully request that you delay the start of this pilot proj ect until December 2003 so that adequate time for notification is given. Thank you for the opportunity to provide comments. Transaction 10: 11181511. Referred by: http: / /www.puc. state. id. us/ scripts/polyform. dll/ipuc User Address: 208.141.178.147 User Hostname: 208.141.178.147 Jean Jewell I~:::'\ 11\" '-' From: Sent: To: Subject: Ed Howell Monday, November 18, 2002 2:03 PM Jean Jewell; Ed Howell; Gene Fadness; Tanya Clark; Janet Bahora Comment acknowledgement WWW Form Submission: Monday, November 18, 2002 2:03:20 PM Case: Name: Tom Robertshaw Street Address: 1214 N. 825 E. Ci ty: Shelley State: 10 ZIP: 83274 Horne Telephone: 357-2146 E-Mail: TRobertshaw63~cs. corn Company: Intermountain Gas mailing list yes no: Comment=descriptIon: In regards to the proposed policy regarding shutting off gas fornonpayment: 1. How will a family know if they qualify for LIHEAP when applications are only available in the fall and 2. I believe some families level pay amount is quite using the average may be somewhat deceptive. 3. Why are you talking about December-February? This area has nights cold enough to require heat from about Nov. 1 to about May. Why not just drop off the months, and have the policy apply any time? or not at certain times of the year,winter? a bit higher than $50 per month, so Transaction 10: 11181403. Referred by: http: / /www.puc. state. id. us/ scripts/polyform. dIll ipuc User Address: 164.165.225. User Hostname: 164.165.225.