HomeMy WebLinkAbout20190809Application.pdfINTERMOUNTAIN GAS COMPANY
CASE NO. INT-G-19-04
APPLICATION
AND
EXHIBITS
In the Matter of the Application of INTERMOUNTAIN GAS COMPANY
For a Determination of 2017-2018 Energy Efficiency Expenses as Prudently
Incurred
APPLICATION - 2
Preston N. Carter, ISB No. 8462 Givens Pursley LLP
601 W. Bannock St.
Boise, Idaho 83702 Telephone: (208) 388-1200
Attorneys for Intermountain Gas Company
BEFORE THE IDAHO PUBLIC UTILITIES COMMISSION
for a Determination of 2017-2018 Energy
Incurred
Case No. INT-G-19-04
APPLICATION
Intermountain Gas Company (“Intermountain” or “Company”), a subsidiary of MDU
Resources Group, Inc. with general offices located at 555 South Cole Road, Boise, Idaho, pursuant
to the Rules of Procedure of the Idaho Public Utilities Commission (“Commission”), 1) respectfully
submits its Energy Efficiency 2018 Annual Report and 2) makes application to the Commission for
an order designating $1,496,198 of 2017-2018 Energy Efficiency expenditures as prudently
incurred.
Please address communications regarding this Application to:
Preston N. Carter Givens Pursley LLP 601 W. Bannock St.
Boise, Idaho 83702
pnc@givenspursley.com kendrah@givenspursley.com
and
Lori A. Blattner
Director – Regulatory Affairs Intermountain Gas Company Post Office Box 7608 Boise, ID 83707
Lori.blattner@intgas.com
APPLICATION - 3
In support of this Application, Intermountain alleges and states as follows.
I.
Intermountain is a gas utility, subject to the jurisdiction of the Commission, engaged in the
sale of and distribution of natural gas within the State of Idaho under authority of Commission
Certificate No. 219, issued December 2, 1955, as amended and supplemented by Order No. 6564,
dated October 3, 1962.
Intermountain provides natural gas service to the following Idaho communities and counties
and adjoining areas:
Ada County - Boise, Eagle, Garden City, Kuna, Meridian, and Star; Bannock County - Arimo, Chubbuck, Inkom, Lava Hot Springs, McCammon, and Pocatello; Bear Lake County - Georgetown, and Montpelier; Bingham County - Aberdeen, Basalt, Blackfoot, Firth, Fort Hall, Moreland/Riverside, and Shelley;
Blaine County - Bellevue, Hailey, Ketchum, and Sun Valley; Bonneville County - Ammon, Idaho Falls, Iona, and Ucon; Canyon County - Caldwell, Greenleaf, Middleton, Nampa, Parma, and Wilder; Caribou County - Bancroft, Grace, and Soda Springs; Cassia County - Burley, Declo, Malta, and Raft River;
Elmore County - Glenns Ferry, Hammett, and Mountain Home; Fremont County - Parker, and St. Anthony; Gem County - Emmett; Gooding County - Gooding, and Wendell; Jefferson County - Lewisville, Menan, Rigby, and Ririe;
Jerome County - Jerome; Lincoln County - Shoshone; Madison County - Rexburg, and Sugar City; Minidoka County - Heyburn, Paul, and Rupert;
Owyhee County - Bruneau, and Homedale; Payette County - Fruitland, New Plymouth, and Payette; Power County - American Falls; Twin Falls County - Buhl, Filer, Hansen, Kimberly, Murtaugh, and Twin Falls;
Washington County - Weiser.
Intermountain’s properties in these locations consist of transmission pipelines, liquefied
natural gas storage facilities, a compressor station, distribution mains, services, meters and
regulators, and general plant and equipment.
APPLICATION - 4
II.
In the Company’s General Rate Case No. INT-G-16-02, Intermountain petitioned the
Commission for authority to begin a residential Energy Efficiency Program (“EE Program”). The
Commission granted the Company’s request in Order No. 33757 and found that “DSM, as both a
least-cost resource and an important element of promoting energy efficiency, is an important part of
any utility’s provision of service. As such, we look forward to seeing the Company’s program
develop.” Case No. INT-G-16-02, Order No. 33757 at 37.
Subsequently, in Case No. INT-G-17-03, the Company requested authority to implement
Rate Schedule EE – Residential Energy Efficiency Rebate Program, which outlined the program
offerings, and Rate Schedule EEC – Energy Efficiency Charge, which established a charge to fund
the program. In Order No. 33888, the Commission approved both rate schedules effective October
1, 2017.
The EE Program is available to all residential rate class customers in the Company’s service
territory and consists of two main categories of rebates: high-efficient appliances and new
residential construction earning both ENERGY STAR certification and a Home Energy Rating
Score (HERS) of 75 or less.
The Company’s Energy Efficiency 2018 Annual Report (“Annual Report”), attached as
Exhibit No. 1 and incorporated herein by reference, provides a review of Intermountain’ s EE
Program finances, cost-effectiveness, and performance by measure. It also discusses promotional
activities and lessons learned throughout 2018 and outlines future plans for the EE Program. Annual
Report at 2.
III.
The initial customer response to the program far exceeded Company expectations. From the
beginning of the program on October 1, 2017 through December 31, 2018, the Company’s EE
APPLICATION - 5
Program achieved an estimated 283,067 therm savings. These energy savings exceeded the first
year therm savings target of 65,000 as well as the stretch goal of 97,825 therms established in the
Company’s Integrated Resource Plan (“IRP”) in Case No. INT-G-17-04. Annual Report at 1, 5.
The natural gas saved through the EE Program in the first year was enough to provide
natural gas service to 386 homes in the Company’s service territory. The biggest driver of therm
savings was the 95% AFUE Natural Gas Furnace energy efficiency rebate, with 149,408 of annual
therm savings. Annual Report at 1.
An illustration of the initial success the EE Program has had in improving energy efficiency
throughout Intermountain’s service territory can be seen in the number of homes earning the
ENERGY STAR certification. When the program started, there were two builders routinely
receiving ENERGY STAR certification. Through the end of the 2018 program year, 18 builders had
received ENERGY STAR certification on at least one home. One of the 18 builders is 100%
certified, meaning every home built earns ENERGY STAR certification, and ultimately the
Intermountain rebate. While ENERGY STAR certification is not yet within reach for every home
builder, the EE Program also encourages builders to implement other home energy efficiency
measures. In 2018, 20 different builders submitted for over 125 appliance rebates, contributing to
the continued growth of the appliance rebate program.
The Company is encouraged by the strong growth of the EE Program, and looks forward to
working with customers, the Commission, and other stakeholders to maximize the participation in
and the effectiveness of the EE Program going forward.
IV.
The EE Program expenditures are funded through collections from customers via the
Energy Efficiency Charge of $0.00367 per therm. Total EE Program revenues for the fifteen months
since inception and through December 31, 2018 were $1,185,328. Annual Report at 3.
V.
EE Program expenditures from the beginning of the program in October 2017 through
December 2018 were $1,496,198. Annual Report at 3. Of this amount, $1,227,650, or
approximately 82%, is related to energy efficiency rebates paid directly to customers. Annual
Report at 3. Rebates have been paid on nearly every incentive offered in the Company’s EE
Program, with the majority of rebates related to the 95% AFUE Natural Gas Furnace and Energy
Star Certified Home incentives. Annual Report at 5.
APPLICATION - 6
In addition to the amount spent on energy efficiency rebates, the Company incurred an
additional $268,548 of EE Program expenses for labor, program delivery, and a conservation
potential assessment. Annual Report at 3. These expenditures were a critical factor in the
tremendous success the Company’s EE Program has enjoyed in the first 15 months of existence.
VI.
Because of the positive response to the launch of the EE Program, the expenditures for
October 2017 through December 2018 exceeded revenues by $310,870. Annual Report at 3. The
Company is deferring this balance and intends to submit a subsequent application asking this
Commission to adjust the EEC rate to collect the deferred balance.
VII.
Intermountain reports the cost effectiveness of its EE Program based on two industry
standard metrics: the Utility Cost Test (“UCT”) and the Total Resource Cost (“TRC”). The UCT
measures cost effectiveness from the utility company’s perspective and takes into consideration
avoided supply costs, program administration costs, and incentives paid by the utility. The TRC
measures cost effectiveness from the customer’s perspective and focuses on avoided supply costs,
program administration costs and net participant costs. Although both are common industry metrics
for measuring cost effectiveness, the Company relies more on the UCT because it measures the
cost-effectiveness of items directly under the Company’s control.
Because the Company has not previously included an avoided cost analysis in its IRP filing,
the avoided costs used in these cost effectiveness calculations come from a draft version of
Intermountain’s IRP. The IRP containing the detail supporting the avoided costs will be filed with
this Commission later in 2019. Annual Report at 6 and Supplement 1.
From October 1, 2017 to December 31, 2018, the overall EE Program achieved a UCT ratio
of 1.23. Annual Report at 6. Additionally, all measures except for the 80% AFUE Natural Gas
Hearth, had a UCT ratio greater than 1.0. No customers participated in the 80% AFUE Natural Gas
Hearth rebate as further explained in the Annual Report. Annual Report at 7.
VIII.
The Company hosted its first EE Program stakeholder meeting in Boise in November of
2018. The meeting was attended by representatives from the Commission Staff, the Governor’s
Office of Energy and Mineral Resources, Boise Valley Habitat for Humanity, and Idaho
Conservation League. Home energy raters representing both sides of the state attended, as well as
APPLICATION - 7
builders and HVAC professionals. The meeting is described on page 23 of the Annual Report;
minutes are attached as Supplement 2 to the Annual Report.
During this meeting, the Company reviewed the EE program design, budget, collection
mechanism, and the cost-effectiveness tests that would be used to asses program performance. The
meeting also covered rebates paid during the first three quarters of the year, budget balances,
education and awareness activities, lessons learned, and successes and challenges surrounding
outreach activities.
Meeting participants provided positive feedback as well as suggestions for future changes.
Some of the feedback and suggestions include: the ease of use of the rebate program; the lack of
credentialed HVAC professionals as a roadblock to participation in the Whole Home rebate; ideas
for development of a trade ally program; and development of a seasonal newsletter. Annual Report
at 23.
The Company is pleased with the level of participation and feedback provided in its first
stakeholder meeting and it looks forward to future meetings to help refine the offerings and delivery
of its EE Program.
IX.
Because the Company’s EE Program was only recently implemented, Intermountain has not
yet had its program evaluated by a third-party contractor. The Company intends to request
proposals from third-party evaluators in the fall of 2019. After an evaluator has been selected, the
Company intends to have the 2018 and 2019 program years evaluated. The Company will include
the results of the program evaluation in its Energy Efficiency 2019Annual Report.
X.
Intermountain requests that this matter be handled under modified procedure pursuant to
Rules 201-204 of the Commission’s Rules of Procedure. Intermountain stands ready for immediate
consideration of this matter.
EXHIBIT NO. 1 CASE NO. INT-G-19-04 Intermountain Gas Company
Energy Efficiency 2018 Annual Report
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ANNUAL REPORT
August 2019
INTERMOUNTAIN GAS COMPANYEnergy Efficiency Annual Report
Executive Summary 1
Introduction 2
Energy Efficiency Programs 5
Space Heating Program Rebate Offerings 6
Fireplace Insert Program Rebate Offering 7
Water Heater Program Rebate Offerings 9
Whole Home Program Rebate Offerings 10
2018 Program Outreach, Awareness, and Education 14
All Sectors 14
Home Builders 18
Contractors 20
Home Energy Raters 20
Special Partnership Project | Boise Valley Habitat for Humanity 20
Stakeholder Input 23
The Future 23
Table 1. 2017-2018 Plan to Actual Comparison 3
Table 2. Program Cost-effectiveness Ratios 6
Table 3. Space Heating Program Results 6
Table 4. Fireplace Insert Program Results 8
Table 5. Water Heater Program Results 9
Table 6. Whole Home Program Results 10
Figure 1. 2018 Annual Therm Savings 5
Figure 2. HERS Score Distribution 10
Figure 3. ENERGY STAR Blue Label 12
Figure 4. ENERGY STAR Rebates by District 12
Figure 5. November Bill Insert 14
Figure 6. March Bill Insert 15
Figure 7. Energy Efficiency Program Webpage 16
Figure 8. Whole Home Rebate Webpage 16
Figure 9. Appliance Rebates Webpage 16
Figure 10. Examples of Social Media Posts 17
Figure 11. Trade Show Booth 18
Figure 12. Parade of Homes ENERGY STAR Marketing Materials 18
Figure 13. Efficiency Hole 19
Figure 14. The ENERGY STAR Difference 20
Figure 15. BVHFH Groundbreaking 21
Figure 16. BVHFH Build Volunteers 22
TABLE OF CONTENTS
LIST OF TABLES
LIST OF FIGURES
INTERMOUNTAIN GAS COMPANYEnergy Efficiency Annual Report
Supplement 1: Avoided Costs
Supplement 2: Energy Efficiency Open House Meeting Notes
TABLE OF CONTENTS
LIST OF SUPPLEMENTS
1
executive summary
Intermountain Gas Company
Executive Summary
2018
Intermountain Gas Company (Intermountain, IGC, or
Company) kicked off 2018 with the launch of its new
Energy Efficiency Program (EE Program). The response
to the program was overwhelming and resulted in the
actual therm savings realized for the year exceeding both
the year one target and stretch goal. The EE Program
is available to all residential rate class customers in the
Company’s service territory and consists of two main
categories: high-efficient appliances and new residential
construction earning both ENERGY STAR certification and
a Home Energy Rating Score (HERS) of 75 or less.
The EE Program encourages the wise use of natural
gas and provides economic benefits to participating
customers by lowering their usage and thus their monthly
energy bills. By reducing the amount of natural gas that
customers use the Company can also utilize its existing
resources more efficiently, which keeps
costs low for everyone.
Intermountain achieved an estimated
first year savings of 283,067 therms,
exceeding both the year one target
of 65,000 therm savings and the
stretch goal of 97,825 therm savings.
The natural gas saved through the
EE Program was enough to serve
386 homes in the Company’s service
territory (based on average annual usage of 742 therms).
The EE Program was also cost-effective based on the
UCT (Utility Cost Test) with a ratio of 1.23. The TRC (Total
Resource Cost) ratio was 0.64.
Rebates for the installation of high-efficient natural gas
furnaces and construction of ENERGY STAR certified
homes were the two highest contributors to the 2018
energy savings. Therm saving contributions by other
measures were modest due to issues, such as: a lack
of appliance availability in the marketplace (80%
AFUE fireplace) and an ambitious minimum efficiency
requirement (0.67 EF tanked water heater) relative to the
industry standard install (0.59 EF).
Intermountain’s Energy Efficiency Charge rider funds the
EE Program. Collection of the $0.00367 per therm charge
began on October 1, 2017. Rider charge collections for
the 15-month period ending December 31, 2018 were
$1.2 million. Intermountain officially launched the EE
Program January 1, 2018. The total expenditures for
the year were $1.5 million. An overwhelming customer
response to the launch of the EE Program resulted in
program expenditures exceeding collections by $300,000
for the year.
IGC focused initial outreach efforts on three target
audiences: customers, contractors (HVAC contractors and
home energy raters), and home builders. The Company
used traditional outreach methods such as bill inserts and
an energy efficiency website to raise awareness about
the program, and IGC also leveraged existing industry
memberships and unique partnerships to promote
the new EE Program.
Intermountain invited stakeholders to a meeting
on November 29, 2018. The meeting provided a
forum for the Company to provide an update on the
status of the program and to answer questions, as
well as an opportunity for stakeholders to provide
input about the program. While the feedback on
the program was mostly positive, the Company took
steps to address concerns and suggestions raised
during the meeting.
To assist in planning for the future, Intermountain
has engaged a third-party consultant to conduct a
Conservation Potential Assessment (CPA), to assist in
refining and growing the EE Program. In addition, in
2019, The Company will be issuing an RFP (Request
for Proposal), for an Evaluation, Measurement and
Verification (EM&V) study.
This Energy Efficiency 2018 Annual Report provides a
review of Intermountain Gas Company’s Energy Efficiency
Program finances, cost-effectiveness and performance by
measure, activities and lessons learned throughout 2018,
and outlines future plans for the EE Program.
introduction
Intermountain Gas Company
Introduction
2018
Intermountain Gas Company, a subsidiary of MDU
Resources Group, Inc, is a natural gas distribution
company serving approximately 365,000 residential,
commercial and industrial customers in 75 communities
across southern Idaho since 1955.
Energy efficiency provides many benefits to both
Intermountain and its customers. From Intermountain’s
perspective, reducing demand per customer on the
system provides operational efficiencies and reduces
upward pressure on customer prices. All customers
benefit from using Intermountain’s infrastructure as
efficiently as possible which reduces the need for
expensive upgrades and keeps prices low for everyone.
When individual customers participate in the program,
they benefit directly through increased comfort and lower
monthly energy bills. Cost-effective energy efficiency is a
win for everyone.
This report focuses on the inaugural year of
Intermountain’s EE Program. It provides an analysis of
program savings, a description of program activities, and
reviews program cost-effectiveness and results on both a
portfolio and individual measure level.
Prior to the start of the EE Program, Intermountain
offered a $200 rebate for the installation of a 90%
AFUE or greater efficiency natural gas furnace when
the customer converted from an alternative heat
source. Following the approval of Intermountain’s new
program, the $200 furnace rebate was cancelled effective
December 31, 2017.
The Company began its efforts to pursue cost-effective
energy efficiency in the form of natural gas savings
by creating an energy efficiency rebate program.
Intermountain’s EE Program was approved by the
Idaho Public Utilities Commission (IPUC) in Order No.
33888, effective October 1, 2017. The new EE Program
offers rebates on high-efficient equipment, whether it
is replacement, new construction, or conversion from
another energy source. The program also offers rebates
for new construction homes that have an energy efficient
design meeting the requirements of the EE Program.
Energy efficiency rebates are available to all residential
rate class customers within the Company’s service
territory.
During the 2017-2021 IRP process, the Company set a
therm saving target of 65,000 therms for the first year
of the EE Program and a stretch goal of 97,825 therms.
To launch the program, Intermountain focused on three
main target audiences: customers and the community
at large, contractors, and home builders. The Company
used traditional means of marketing the program, such
as bill inserts and an EE Program website. Additionally,
Intermountain leveraged social media and unique
partnerships to raise awareness and education about
home energy efficiency in general, and more specifically,
the energy efficiency rebate program.
The EE Program is funded through the Energy Efficiency
Charge rider which collects $0.00367 per therm from the
Company’s residential customers. The Energy Efficiency
Charge rider was approved and began collecting funds
on October 1, 2017. The total funds collected for the 15
months ended December 31, 2018 were $1.2 million.
In the first year of the program, IGC
exceeded both of those targets with
an estimated first year savings of
283,067 therms.
2
As proposed in Case No. INT-G-17-03, the planned EE program expenses necessary to acquire cost-effective therm
savings totaled $777,000. This included $600,000 in rebate expenses, $147,000 in personnel expenses and $30,000
in program delivery expenses. An overwhelming customer response to the launch of the EE program resulted in total
expenditures of $1.5 million, exceeding the plan by over $300,000. As the balance in the rider account continues to
grow, Intermountain will review whether an adjustment to the Energy Efficiency Charge is necessary.
Rebate requirements, performance, cost-effectiveness and lessons learned are outlined in this report both from the
perspective of the program portfolio in total and from an individual measure perspective. Program outreach and
education activities are also reviewed, followed by community feedback and planned next steps for the EE Program.
Table 1. 2017-2018 Plan to Actural Comparison
3
introduction
energy efficiency programs
Intermountain Gas Company
Energy Efficiency Programs
2018
The EE Program was offered to all
customers receiving natural gas through
IGC’s Residential Rate Schedule. The
portfolio was comprised of two main categories of
offerings: high-efficient appliances and construction
of ENERGY STAR certified homes. The high-efficient
appliance rebate offering focused on three groups: Space
Heating, Fireplace Inserts, and Water Heating.
The Energy Efficiency Program portfolio as a whole,
achieved an estimated first year savings of 283,067
therms, exceeding both the 65,000 target and 97,825
stretch goal. The greatest therm savings
were achieved by the installation of 1,334
high-efficient furnaces that contributed
to 149,408 of the annual therm savings, while 619
ENERGY STAR certified homes contributed to 126,276 of
the annual therm savings (see Figure 1). Therm saving
contributions by other measures were modest due to
various issues, such as availability in the marketplace and
ambitious minimum efficiency requirements relative to
industry standards.
5
Figure 1. 2018 Annual Therm Savings
energy efficiency programs
6
Intermountain Gas Company measured the cost-effectiveness of the energy efficiency portfolio based on two industry
standard metrics: the UCT and the TRC. As a whole, the UCT for the program was 1.23, while the TRC ratio was 0.64.
Although both metrics are commonly used for measuring cost-effectiveness, the Company relies more on the UCT
because it measures the cost-effectiveness of items directly under the Company’s control.
Avoided supply costs are one component of both the UTC and TRC cost test calculation. In future years, the EE program
will be able to apply avoided costs that have been previously filed in an IRP. At the time of this report, IGC did not have
filed avoided costs due to the fact the IRP will be submitted in Fall 2019. In the meantime, energy efficiency cost test
calculations were based on preliminary avoided costs prepared for the 2019 IRP. See Supplement 1 for avoided costs.
Details regarding performance, cost-effectiveness, and lessons learned are all presented by individual measure in the
following sections.
Space Heating Program
• $350 rebate for installation of a 95% AFUE (Annual Fuel Utilization Energy) or greater efficiency natural gas furnace
• $1,000 rebate for installation of a 90% or greater efficiency condensing tankless combination system for space and
water heat
The 95% AFUE furnace program contributed the greatest portion of therm savings, with 149,408 annual therm savings
and a total of 1,334 furnaces installed. This measure was cost-effective under the UCT with a 1.36 ratio but was not
cost-effective under the TRC at 0.44.
The 90% AFUE Combination Radiant Heat System program provided the fourth highest therm savings at 1,353 annual
therm savings and three measures installed. This measure had a UCT of 1.94, and TRC of 0.95.
The UCT measures cost-effectiveness from the utility company’s perspective and takes into
consideration avoided supply costs, program administration costs, and incentives paid by
the utility. The TRC measures cost-effectiveness from the customer’s perspective and focuses
on avoided supply costs, program administration costs and net participant costs. For both
the UCT and TRC, a benefit to cost ratio of 1.0 or above indicates that the benefits have
exceeded the costs, indicating the cost-effectiveness of the program.
Table 2. Program Cost-effectiveness Ratios
Table 3. Space Heating Program Results
7
Lessons Learned – Space Heating Program
There were two items on the application form that
regularly required additional explanation. These were the
“heat loss calculation for the home” and the “furnace size
installed” line items. Heat loss and heat load calculations,
or Manual J, in HVAC design and sizing of equipment
is an essential part of space heating efficiency. If the
equipment is improperly sized, it will not achieve the
labeled efficiency levels. To address the issue of proper
HVAC design and sizing, the Idaho Division of Building
Safety (DBS), instituted new plan review requirements for
residential new construction effective in January 2019.
In order to prepare contractors to comply with the
new plan review requirements, DBS conducted HVAC
contractor meetings across the state. IGC joined DBS
at the meetings that occurred in Intermoutain’s service
territory. At the top of the meeting, IGC was granted time
to promote the EE Program and field questions about the
program.
As a further step to prepare contractors for the upcoming
changes, DBS also promoted a training course on
residential HVAC design by software provider, Wrightsoft.
One component of the course included a detailed review
of heat load and heat loss calculation and equipment
sizing. Since the heat load calculation and furnace sizing
were among the most frequently asked questions about
the rebate application, IGC capitalized on the opportunity
to support the DBS effort to provide education on the
new plan review requirements, specifically training on
heat load calculations and equipment sizing.
Working directly with HVAC design course provider
Wrightsoft, IGC offered a $50 course subsidy to HVAC
contractors in the Company’s service territory to offset
the $320 course fee. Participants were required to
register prior to attending the class, and verification of
course completion was provided by the course provider,
Wrightsoft. A total of ten contractors from across the IGC
service territory took advantage of the course subsidy and
completed the training course held in Idaho Falls.
Fireplace Insert Program
• $200 rebate for the installation of an 80% AFUE or
greater natural gas fireplace insert
• $100 rebate for the installation of a 70% FE
(Fireplace Efficiency) or greater natural gas fireplace
insert
Unfortunately, there were no applications for 80%
AFUE fireplace inserts during the 2018 program year,
due mainly to the lack of availability of qualifying
equipment. This program offering will be re-evaluated
as a new program is developed.
energy efficiency programs
Lessons Learned - Fireplace Insert Program
Fireplace insert efficiency ratings presented two
challenges: availability and consistency. Fireplace inserts
are typically designed for decorative purposes, but
consumers often use them for space heating. Because
fireplace inserts are designed to be decorative features,
efficiency ratings receive little attention from consumers
and manufacturers alike. In fact, finding the efficiency
ratings of fireplace inserts required additional effort from
the consumer, dealer, and Company since ratings were
not readily available, either in marketing information or
equipment specifications.
The second issue with fireplace efficiency ratings was the
rating system itself. Frequently, fireplace manufacturers
only refer to the steady state efficiency rating, which is a
less reliable efficiency measurement when compared to
the FE rating, because it does not take into consideration
appliance cycling. Furthermore, the AFUE rating
system does not accurately reflect the actual energy
performance of gas fireplace inserts. Currently, the FE
rating, which utilizes the Canadian Standards Association
P.4. 1-02 testing methodology for capturing overall energy
performance of gas fireplace inserts, appears to be the
most accurate rating system.
To date, Intermountain is not aware of existing fireplace
Table 4. Fireplace Insert Program Results
The 70% FE Fireplace Insert program had a total of 728 annual therm savings, with 13 measures installed. The UCT
was calculated at 2.17, and the TRC at 0.70.
8
energy efficiency programs
Table 5. Water Heater Program Results
inserts that meet the 80% AFUE efficiency criteria. The Company received feedback from both fireplace dealers
and customers regarding the lack of availability of these units. The 80% AFUE fireplace was considered emerging
technology when the program was designed and, unfortunately, never became available on the market. One
explanation for lack of adoption is that an 80% AFUE efficiency rating requires the fireplace insert to be a condensing
unit. The condensate produced by the high-efficient unit can itself be a barrier to adoption, as the location of the
fireplace in the home often cannot accommodate a condensate line.
Water Heater Program
• $50 rebate for installation of a 0.67 EF or greater natural gas water heater
• $150 rebates for installation of a 0.91 EF or greater condensing tankless water heater
Of the rebate programs that had customer participation, the 0.67 EF Water Heater program had the least overall
annual therm savings, with 198 therms saved and nine measures installed. For this tanked water heater measure, the
UCT was 1.57 and the TRC was 0.30.
The 0.91 EF Condensing Tankless Water Heater program had the third highest annual therm savings at 5,104 and 88
measures installed. UCT and TRC calculated ratios were 1.56 and 0.23 respectively for the tankless water heater.
Lessons Learned - Water Heater Program
It should be noted that, at the time the water heater
program was designed, water heater efficiency was
measured using the Energy Factor (EF), as noted in the
IGC tariff. The Department of Energy developed a new
metric for communicating the energy efficiency of water
heaters, the Uniform Energy Factor (UEF), effective
June 2017. The EE Program accepted both EF and UEF
rated water heaters meeting minimum efficiency to
accommodate existing EF rated stock as the industry
moves to the new UEF rating.
Informal conversations with home builders and HVAC
contractors suggest that the standard tanked water
heater currently being installed is around 0.59 EF. While
the 0.67 EF tanked water heater was readily available in
the market, it is significantly more expensive and several
efficiency levels up from the standard model. The current
rebate level was not enough to incent customers to spend
the extra money required to reach the 0.67 EF level.
Further study is required to find the right incentive level
for this appliance.
Anecdotal conversations revealed various levels of
satisfaction with tankless water heater performance,
as well as lack of general knowledge about tankless
water heaters. These conversations present potential
educational opportunities for customers and contractors
alike.
9
energy efficiency programs
energy efficiency programs
10
Whole Home Program
• $1,200 rebate for residential ENERGY STAR certified
new construction with a HERS score of 75 or lower
The Whole Home program was the second highest therm
saving measure, with 126,276 annual therms saved and
619 measures installed. These 619 ENERGY STAR homes
were built by 18 builders and had an average HERS score
of 61. The UCT calculated was 1.13 and the TRC was
1.17.
Table 6. Whole Home Program Results
Figure 2. HERS Score Distribution
Figure 2 below shows the distribution of HERS scores for ENERGY STAR certified homes in 2018. The HERS score is like
a golf score, the lower the score the more energy efficient the home.
Lessons Learned - Whole Home Program
While ENERGY STAR is one of the most recognized
consumer brands, the implementation of this measure
presented many educational opportunities around
home energy efficiency in general. When Intermountain
began the EE Program, there were less than 5 builders
in IGC’s service territory building ENERGY STAR certified
homes. Through outreach and
education, Intermountain was able
to increase that number of builders
to 18. This market transforming
success has been a high point for
the program thus far.
Personal conversations revealed
that builders often equate quality
with efficiency. It is important
to differentiate these two home
attributes when promoting home
energy efficiency. Based on the
inputs that make a home energy
efficient, it is likely that an energy efficient home, is also
a quality home. Conversely, a quality home may not
necessarily be an energy efficient home.
Affordability is another misconception when it comes to
home energy efficiency. Many consumers falsely
assume that measures, like ENERGY STAR certification,
are only applicable or affordable for homes at a higher
price point. IGC focused home energy efficiency
education and awareness on the savings benefit
of keeping long term home operations affordable,
regardless of the home’s cost.
Finally, IGC focused on easy ways
for the consumer to understand and
recognize “the real deal,” when it comes
to home energy efficiency certification.
Intermountain’s ENERGY STAR certified
home promotions directed customers to
“Look for the Label,” which is the little
blue label affixed to the breaker box
when a home is ENERGY STAR certified.
Another important aspect of home
energy efficiency education emphasized
the difference between modeled
homes (energy efficient design in the
blueprint phase) and verified homes (performance
testing of completed homes by a certified home
energy rater.) Consumers were encouraged to visit the
publicly available RESNET (Residential Energy Services
Network) database to check HERS scores as a means of
confirming a home has been certified.
11
energy efficiency programs
energy efficiency programs
12
While the question, “What exactly is ENERGY STAR certified?” was a universal
question from builders throughout the service territory, different regions
experienced unique challenges. ENERGY STAR certification requires the builder
to use an ENERGY STAR credentialed HVAC contractor. Implementation of the
program revealed there is a shortage of ENERGY STAR credentialed contractors
within the Intermountain Gas Company service territory, specifically in the Magic
Valley and Pocatello areas. There was also a scarcity of home energy raters in these
same regions. Both are essential to ENERGY STAR certification and HERS scoring.
Figure 4 illustrates the geographical distribution of the Whole Home rebates across
the Company’s regional districts.
While builder demand for credentialed contractors will provide a natural market
pull and business opportunity for HVAC contactors to become credentialed, IGC
has also taken steps to make credentialing opportunities for HVAC contractors
more accessible and affordable in 2019.
Figure 3. ENERGY STAR Blue Label
Figure 4. ENERGY STAR Rebates by District
13
“ENERGY STAR was a smart choice for our
first home. It’s not just about the savings.
We like that our home was built with cutting-
edge technology and the environment in mind.
Protecting the environment is important to us
—and this gave us an opportunity to be part of
the solution.”
The Fisher/Sankhla Family, Fontana, CA
“Choosing an ENERGY STAR home has made
a significant difference for us. Our first electric
bill was extremely low—we love the savings!
And knowing that we have an energy-efficient
home we can live in for years is so comforting.”
The Costa Family, Dallas, TX
“We have noticed substantial savings, not
only in our utility bills, but in our overall energy
consumption. This is due to the added benefits
of having ENERGY STAR appliances, effective
insulation, and high-performance, energy-
efficient windows.”
The Orrock Family, Las Vegas, NV
energy efficiency programs
program outreach, awareness, and education
Intermountain Gas Company
Program Outreach, Awareness, and Education
2018
14
To launch the EE Program, IGC focused on three major groups for outreach and education: customers, which included
the community at large, contractors (both home energy raters and HVAC contractors) and home builders. A variety of
approaches were used to reach these three target groups. The following outlines strategies utilized by Intermountain to
raise awareness about the EE Program.
All Sectors:
To introduce the program, brochures were provided as a bill insert (Figures 5 below and 6 on opposite page). On-line
bill payers received a digital version of the same insert. Two bill inserts were mailed to customers, one in March 2018
and another in November 2018. The March bill insert was a general EE Program brochure outlining the entire program
offering, including minimum required efficiencies and related rebate amounts. In November, customers received a bill
insert which included energy saving “pro tips” with associated rebate offerings and directed customers to visit the EE
Program’s “Save Energy” website for more information.
www.intgas.com/saveenergy
NO PLACE LIKE HOME.Energy Efficiency Program
Natural gas provides the amenities that make us feel at home. Installing energy efficient solutions saves you money and makes your home more comfortable year-round. Along with monthly bill savings, you can earn rebates by installing qualified, high-efficiency natural gas appliances.
YOUR COMFORT ZONE.
MAKE YOURSELF AT HOME.
Find rebate details and more tips atwww.intgas.com/saveenergy.
09.18
YOUR NEXT HOME.Buying a home? Look for the little label with a big message on the circuit breaker box. The ENERGY STAR®
Certified label ensures your home has been independently verified to meet high standards for energy efficiency - giving you peace of mind.
Replace your furnace with an energy-efficient, gas furnace for warm comfortable air.
Pro tip: Clean or change your furnace filters monthly during the heating season to keep your furnace operating at peak efficiency.
Pro tip: Reduce leaks and drafts through comprehensive air sealing, quality-installed insulation, and high-performance windows and doors.
Cozy up by a mess-free, high-efficiency gas fireplace.
Pro tip: Set your water heater temperature to 120 degrees Fahrenheit to maximize energy efficiency.
Enjoy an abundant supply of warm water when you upgrade to a high-efficiency, natural gas water heater.
Figure 5. November Bill Insert
15
Energy Efficiency ProgramGet the most from your hard-earned money! Here are some simple tips that require little to no investment and will help save money.
¡ Adjust thermostats: Set your thermostat to your personal comfort zone and when you are away from home, reduce the temperature by 5-8 degrees Fahrenheit. For homes with elderly people or children, warmer temperatures are recommended.
¡ Install a programmable set-back thermostat to do the work for you.
¡ Clean or change your furnace filters monthly during the heating season.
¡ Set your water heater temperature to 120°F.
¡ Wash clothes in cold water.
¡ Close drapes and blinds at night in winter to insulate against cold air.
¡ Reduce heat loss by sealing drafts in windows or doors with weather stripping or caulk.
¡ Install water flow restrictors in faucets and shower heads.
¡ Install tempered glass doors on fireplaces.
¡ Close dampers on fireplaces when not in use.
Have questions?
Contact our Energy Efficiency Departmentsaveenergy@intgas.com
208-377-6840—Treasure Valley
1-800-548-3679—All other areas
2/18
Installing high-efficiency natural gas appliances in your home is a smart investment that will save you money and improve your comfort. Energy-efficient equipment makes your energy dollars go farther.
In addition to saving more by using efficient equipment, Intermountain Gas offers rebates to keep even more money in your pocket. Who doesn’t like that?
3%Cooking
4%Clothes Drying
61%Space Heating 32%Water Heating
When it comes to saving energy and conserving
resources for the future, Intermountain Gas
wants to partner with you by offering rebates
for installing high-efficiency equipment in your
home. Whether you are upgrading from a less
efficient natural gas appliance, converting to
natural gas from a more expensive energy
source, or preparing to build the home of your
dreams, we are here to help!
Whole Home Rebate
Consider building an ENERGY STAR® home that
uses natural gas for space and water heating.
ENERGY STAR® Verified homes with a Home
Energy Rating Score (HERS®) of 75 or less are
eligible for a $1,200 rebate.
Home Energy Usage
The energy dollar in a typical northwestern home is divided as follows:
Eligibility requirements
¡ Available only to new or existing residential customers of Intermountain Gas Company.
¡ Fuel for home’s heat and water heating needs must be exclusively provide by Intermountain Gas.
¡ Equipment must be installed according to current code and approved by local or state inspection.
¡ Eligible equipment must meet current requirements of Intermountain Gas’ “EE Rebate Program” tariff as approved by the Idaho Public Utilities Commission.
¡ See our website for complete terms and conditions.
intgas.com/saveenergy
Available Equipment Rebates
Eligible Appliance*Rebate
95% AFUE Natural Gas Furnace $350
90% Efficiency Combo Radiant System $1,000
80% AFUE Natural Gas Fireplace Insert $200
70% FE Natural Gas Fireplace Insert $100
.67 EF/ .68 UEF Natural Gas Water Heater $50
.91 EF/ .92 UEF Condensing Tankless Water Heater $150
*Minimum Efficiency
Figure 6. March Bill Insert
program outreach, awareness, and education
program outreach, awareness, and education
16
A new energy efficiency section was integrated into the Company website, and an energy efficiency dedicated web
address, www.intgas.com/saveenergy, was created (Figures 7, 8, and 9 below). Webpages consisted of an energy
efficiency tips page, as well as individual pages dedicated to the two respective program categories: Appliances
and Whole Home. The pages also included a downloadable rebate application, brochure, and complete program
terms and conditions.
Figure 7. Energy Efficiency Program Webpage
Figure 8. Whole Home Rebate Webpage
Figure 9. Appliance Rebates Webpage
17
IGC also promoted the program using social media, including Facebook, Instagram, Twitter, and YouTube (see
Figure 10 below). Social media outreach efforts focused on energy efficiency tips, program promotion and
education. Posts highlighted customers receiving their rebate checks and information about related rebates, home
energy efficiency features on ENERGY STAR certified homes, and opportunities to visit ENERGY STAR certified
homes. The EE Program was also recognized on social media by home builders for promoting ENERGY STAR,
and by RESNET, the national standards making body for building energy efficiency, for the WHOLE HOME new
construction rebate requiring a HERS score.
Figure 10. Examples of Social Media Posts
program outreach, awareness, and education
program outreach, awareness, and education
18
Outreach efforts to the community included promoting
energy efficiency rebates at trade show booths, events
such as Buy Idaho at the Capitol, home and garden
shows, and remodel shows. IGC participated in trade
shows throughout the Company’s service territory
and targeted various audiences including the general
public, environmental audiences, youth, and low
income.
To raise awareness of the introduction of an energy
efficiency program, IGC also targeted outreach efforts
with specific industry related conferences and shows,
such as the annual ASHRAE (American Society of
Heating, Refrigerating and Air-Conditioning Engineers)
conference and the American Institute of Architects
Idaho Chapter.
Additionally, IGC reached out to the business
community by hosting information booths at events
with the City of Meridian, Boise Valley Economic
Partnership, the Boise Metro Chamber of Commerce,
and the Greater Pocatello Association of Realtors.
Home Builders
IGC leveraged existing memberships with regional
Building Contractor Associations (BCA) to promote
the Whole Home rebate program with the home
building community, as well as related home building
industries, such as realtors, HVAC contractors, home
mortgage providers, and appraisers. Typical builder
outreach efforts included title sponsorships of general
membership meetings, which included podium time,
and exclusive opportunities to distribute marketing
materials, or host information tables at general
membership meetings. The Company also promoted
the rebate program at BCA builder’s expo events, which
are designed to showcase products and promotions
exclusively to Parade of Homes builders. This is typically
a mandatory event for Parade of Home builders.
The Parade of Homes, sponsored by regional BCAs,
provided a particularly effective outreach strategy
with both builders and community members at
large. Intermountain offered additional promotional
opportunities to builders whose homes earned the
IGC Whole Home rebate. This included showcasing
ENERGY STAR and HERS marketing materials at the
home, hosting an information table in the home, and
offering a raffle opportunity to visitors to the ENERGY
STAR certified home. To highlight the energy efficiency
of the home, the raffle entry form was designed as a
home energy efficiency quiz. The Company also ran a
Facebook awareness campaign encouraging followers
to visit ENERGY STAR homes to “see the ENERGY STAR
difference” by highlighting home energy efficiency
benefits. IGC also provided co-branded ENERGY STAR
marketing materials to assist in educating and raising
awareness about home energy efficiency, as pictured
below.
Figure 11. Trade Show Booth
What do you get with an Energy Star Certified Home?
Better Quality
Better Comfort
Better Durability
Reduced Operating Costs
The ENERGY STAR label is your proof that the home has been certified by a qualified 3rd party certifier.
You’ll find the label affixed to the inside of the home’s circuit breaker box.
*
Figure 12. Parade of Homes ENERGY STAR Marketing Materials
19
IGC took advantage of another event related to the
Parade of Homes to reach out to realtors. Each BCA
hosted a parade tour bus, which visited each home in
the parade. The tour is a ticketed event that is primarily
attended by realtors, builders, and BCA members.
Intermountain participated as co-host, in partnership
with the builder, for tour visitors at an ENERGY
STAR certified home and provided energy efficiency
promotional materials.
A key part of the Parade of Homes promotion focused
on raising awareness about the authenticity of home
energy efficiency claims. Parade of Homes visitors
were encouraged to “Look for the Label,” the ENERGY
STAR label affixed to the breaker box once a home has
been verified by an independent, third party. Since
the WHOLE HOME rebate requires a home to be both
ENERGY STAR certified and earn a HERS score of 75 or
less, the campaign also highlighted the meaning and
significance of a HERS score as a measure of home
energy efficiency performance. To clarify the difference
between modeling and certification, IGC encouraged
builders and parade visitors alike to visit the publicly
available RESNET national database of HERS scored
homes.
While Parade of Homes was effective in reaching
parade builders and parade visitors, outreach to
builders who may not participate in the Parade of
Homes required a more creative and customized
outreach approach. After being advised to “go where
they go…the golf course”, IGC went to golf course
events high in builder attendance. Each BCA hosts
at least one golf tournament per year. As an active
hole sponsor at the golf tournament, Intermountain
was able to promote the EE Program to each team
participating in the tournament. IGC hosted a golf
game called the “efficiency hole”. Golf teams were
timed from tee off to hole out, competing for the title
of “most efficient team”; determined by the fastest
time, thereby proving their “efficiency”. The few
minutes of one-on-one face time with home builders
proved extremely beneficial in raising awareness about
both the Appliance and Whole Home rebate incentive.
Figure 13. Energy Efficiency Hole
program outreach, awareness, and education
program outreach, awareness, and education
20
Contractors
The initial launch of the EE Program was introduced
to contractors through a mail campaign. Program
brochures were mailed to HVAC contractors
throughout the Company’s service territory. Individual
visits with contractors (sales teams, installers, and new
construction specialists) also provided opportunities
to promote the program, answer questions and collect
feedback from contractors.
IGC participated in a joint meeting with Rocky
Mountain Power’s EE Program (RMP) for HVAC
contractors. Together, IGC and RMP promoted
their respective program offerings, specifically the
opportunity for customers in the overlapping IGC
and RMP territories to take advantage of IGC’s $350
high-efficient furnace rebate in combination with the
RMP $200 high efficiency furnace with Electronically
Commutated Motor (ECM) rebate. The combined
incentives allowed customers to maximize both
incentives and energy savings, encouraging increased
participation in both programs.
Home Energy Raters
Brochures about the EE Program were also mailed to
home energy raters in Intermountain’s service territory.
Several personal meetings were conducted with home
energy raters to explain IGC’s rebate program, and
for the Company to better understand general home
energy rating processes, the builder perspective, and
common hurdles to building an ENERGY STAR certified
home. Home energy raters have been great partners in
raising awareness about the EE Program and answering
specific builder questions in “builder speak.” Raters are
best able to identify how builders need to change the
build process in order to qualify for the program.
Special Partnership Project - Boise Valley Habitat for Humanity
To help both consumers and home builders better
understand the energy efficiency benefits of an
ENERGY STAR certified home, IGC entered into a
special project with Boise Valley Habitat for Humanity
(BVHFH). What started as a conversation about the
appliance rebate program quickly evolved into a
discussion about the energy efficiency measures
BVHFH was incorporating into their everyday
building practices. Further conversations revealed
an opportunity for IGC to partner with BVHFH and to
highlight their mission to provide affordable housing,
while also raising awareness of the role energy
efficiency plays in keeping long term home operations
affordable.
Someone aptly commented that an energy efficient
home, “looks like any other house”. Since so much
of what makes a home energy efficient takes place
during the build process, IGC sought a way to bring
customers to the build site, without actually bringing
them to the build site. Through the partnership with
BVHFH, Intermountain was granted permission to
video document the build process of the first BVHFH
ENERGY STAR certified home. The educational videos
are focused around the five main feature and benefit
categories of an ENERGY STAR certified home:
• high efficiency heating and cooling
• complete thermal enclosure
• water protection
• efficient lighting and appliances
• independent inspections and testing
The videos capture the many ENERGY STAR attributes
that can only be seen during the active build process.
Short video segments were released in an on-going
ENERGY STAR certified home awareness campaign on
Facebook. The completed videos live on a dedicated
page in the EE Program website, “The ENERGY STAR
Difference,” as a resource for all to reference. Videos
highlighting different aspects of the build related to
ENERGY STAR certification, were released as they
occurred in the real-time build process.
Figure 14. The ENERGY STAR Difference
21
IGC and BVHFH also joined forces with DBS Manager,
Jerry Peterson, to produce an instructional video on
proper air sealing. Air sealing is one of the most effective
energy saving measures that does not require additional
investment of time or materials, when proper technique
is used. At the critical time of air sealing in the build,
BVHFH allowed Jerry Peterson to use the Habitat home
for a live instructional demo that was captured on video
for future educational purposes.
The IGC/BVHFH partnership was launched with an official
groundbreaking that included the Mayor of Meridian,
the Meridian Chamber, and leadership of IGC and
BVHFH, Figure 15 below. Completion of BVHFH’s first
ENERGY STAR certified home will be celebrated with an
official ribbon cutting ceremony to coincide with Earth
Day 2019. For the first time in BVHFH history, BVHFH
will allow the community to tour the home. This will
provide an opportunity for the community to view, not
only a Habitat for Humanity home, but an ENERGY STAR
certified home. Like the Parade of Homes promotion, IGC
will highlight the ENERGY STAR features and HERS score
of the home, as well as the role of energy efficiency in
comfort, affordability and energy savings.
Figure 15. BVHFH Groundbreaking
program outreach, awareness, and education
program outreach, awareness, and education
22
IGC also coordinated volunteer build days at the
BVHFH ENERGY STAR home. The Building Contractors
Association of Southwest Idaho (BCASWI) assembled
a build team that volunteered their time and talents
to help build the BVHFH home. Orientation meetings
for build teams provided an opportunity to explain
the role of home energy efficiency in keeping long
term home operations affordable, and specifically, the
ENERGY STAR difference in building processes.
Figure 16. BVHFH Build Volunteers
23
Stakeholder Input
IGC Energy Efficiency hosted a meeting in November
2018 to provide an update about the program and an
opportunity for stakeholders to provide feedback. IGC
reviewed program design, the budget and collection
mechanism, common terms, and the cost-effectiveness
tests that would be applied to program tracking.
The meeting discussion covered information on rebates
paid out by measure for the first three quarters of the
year, as well as budget balances. A review of education
and awareness activities was also provided, along with
lessons learned, and IGC’s observed successes and
challenges around outreach strategies.
Participants of the program provided positive feedback
and suggestions for future changes or considerations.
Participants like the straightforwardness of rebate
qualifications and ease of use of the rebate application.
Home energy raters identified the lack of credentialed
HVAC contractors as a roadblock to builder participation
in the Whole Home rebate program. Participants asked
about the potential for the development of a trade ally
program for contractors, and a seasonal newsletter. It
was also suggested that general home maintenance
may be a potential outreach opportunity for first-time
homeowners, as upkeep can have an impact on home
energy efficiency. IGC agreed to consider all suggestions
for future program development and promotions.
The Future
The Company intentionally designed the initial offerings
of the EE Program to provide cost-effective offerings that
would be less complicated to ramp up and promote. With
the program under way, IGC prepared for the next phase
of the program by securing a third-party consultant to
conduct the first CPA.
In April of 2018, IGC sent an RFP to 30 companies.
Intermountain received 6 proposals and interviewed 3
companies. Dunsky Energy Consultants were selected
to conduct Intermountain’s first CPA. The completed
project will be a tool for EE Program planning and provide
energy saving inputs to the Integrated Resource Plan.
The CPA will review the commercial market, as well as
the residential market which will provide the foundation
for the eventual launch of commercial program offerings
for Intermountain’s EE Program. The estimated project
completion is June 2019.
In addition to the CPA study, in the Fall of 2019, IGC
will solicit an RFP for an evaluation, measurement and
verification (EM&V) study to assess the performance of
energy efficiency activities and assure the certainty and
effectiveness of future activities.
Intermountain Gas Company
Supplement 1: Draft Avoided Costs
Fall 2019
Intermountain Gas Company Avoided Costs
D R A F T I n t e g r a t e d R e s o u r c e P l a n 2 0 1 9 - 2 0 2 3 1
Avoided Costs
Overview
The avoided cost is the estimated cost to serve the next unit of demand with a supply side
resource option at a point in time. This incremental cost to serve represents the cost that
could be avoided through energy conservation. The avoided cost forecast can be used as a
guideline for comparing energy conservation with the cost of acquiring and transporting
natural gas to meet demand.
This section presents IGC's avoided cost forecast and explains how it was derived. While
the IRP is only a five‐year plan, avoided costs are forecasted for 45 years to account for
the full measure life of some conservation measures, such as ENERGY STAR certified
homes, which have lives much longer than five years. The avoided cost forecast is based on
the performance of IGC's portfolio under expected conditions.
Costs Incorporated
The components that go into Intermountain’s avoided cost calculation are as follows:
ACnominal = TCF + TCV + CC + DSC
Where:
ACnominal = The nominal avoided cost for a given year.
TCF = Fixed Transportation Costs
TCV = Variable Transportation Costs
CC = Commodity Costs
DSC = Distribution System Costs
The following parameters are also used in the calculation of the avoided cost:
• The most recent forecast of commodity prices by gas hub utilized in the 2019
IRP.
• The inflation rate used is tied to the Consumer Price Index (CPI) and is 2.0%.
• The nominal discount rate of 6.68% is IGC’s tax effected cost of capital.
• Northwest Pipeline rates are utilized since these are used for the majority of
Intermountain’s transport and are most transparent.
• Standard present value and levelized cost methodologies are utilized to develop a
real and nominal levelized avoided cost by year.
Intermountain Gas Company Avoided Costs
D R A F T I n t e g r a t e d R e s o u r c e P l a n 2 0 1 9 - 2 0 2 3 2
Understanding Each Componenet
Fixed Transportation Costs
Fixed transportation costs are the cost per therm that Intermountain pays for the right to move
gas along an interstate pipeline. As is implied by the name, this cost is incurred whether gas
flows along a pipeline or not. This rate is set by the various pipelines and can be changed if the
pipeline files a rate case. The final rates filed at the conclusion of a rate case (whether reached
through settlement or hearing) must be approved by the Federal Energy Regulatory
Commission (FERC). To model rate increases in its forecast, Intermountain multiplies its
transportation costs by the CPI escalator. For its 2019 IRP, Intermountain assumes that
contracts thru 2025 are already committed and so not avoidable. Starting in 2026, the unit cost
of the NWP capacity inflated to nominal cost by the inflation rate is utilized.
Variable Transportation Costs
Variable transportation costs are the cost per therm that Intermountain pays only if the
Company moves gas along a pipeline. This rate is set by the various pipelines and can be
changed if the pipeline files a rate case. The final rates filed at the conclusion of a rate case
(whether reached through settlement or hearing) must be approved by FERC. The current rates
for NWP TF‐1 variable costs are utilized and escalated by the inflation rate.
Commodity Costs
Commodity costs are the costs of acquiring one therm of gas. Since Intermountain does not
know where it will purchase the next therm of gas, the max from all three basins from which
Intermountain purchases gas is utilized (AECO, Sumas and Rockies). The price forecast went
through 2036 and then an escalator was applied through the remainder of the forecast period.
Distribution System Costs
Distribution system costs capture the costs of bringing gas from the transportation pipeline’s
citygate to Intermountain’s customers. For this IRP cycle, IGC calculates distribution system
costs as its system weighted average of its authorized margins. These costs are inflated
by the CPI escalator every year.
Intermountain Gas Company
Supplement 2: Energy Efficiency Open House
Meeting Notes
1
Energy Efficiency Open House
Meeting Notes
November 29, 2018
Attendees:
Bruce Walter – Boise Valley Habitat for Humanity Katie Pegan – Office of Energy & Mineral Resources Brian Bennett – The Energy Auditor, Inc. Emily Bennett – The Energy Auditor, Inc. Lars Hansen – Brighton Corporation Ben Otto – Idaho Conservation League Connor Grossman – Building Energy, Inc. Heath Chisholm – Building Energy, Inc. Tom Lay – Boise Valley Habitat for Humanity Calvin Howell – TML Service Experts
John Chatburn – Office of Energy & Mineral Resources Scott Pugrud – Office of Energy & Mineral Resources Donn English – Idaho Public Utilities Commission Ingo Stroup – Building Energy, Inc. Cassie Koerner – Idaho Public Utilities Commission
Intermountain Gas Representatives: Mark Chiles Lori Blattner Kathy Wold Kody Thompson Mike McGrath Ben Marconi
Note Taker: Kody Thompson
10:00 am – Meeting Convened
Mark Chiles opened the meeting, by welcoming the group to Intermountain Gas Company’s first meeting
regarding the Energy Efficiency Program. The intent of the meeting is to provide information on the
program, its goals, and to obtain feedback from those present.
10:15 am – Energy Efficiency 101 – Lori Blattner Lori highlighted the program goals, which were as follows:
• Ensure the most efficient use of current infrastructure and available resources
• Keeping consumer prices low
• Provide a positive customer experience.
Lori then discussed the different methodologies that exist to accomplish these goals:
2
• Conservation – Encouraging consumers to adopt behaviors that will result in using less energy
• Demand Side Management (DSM) – Targeted usage reduction at constraint points, which are
accomplished by time of use pricing and interruptible rate schedules.
• Energy Efficiency – Encouraging the best use of energy by using technology that will perform the
same function, while using less energy.
An overview of how the program began, which customers are eligible for the program, how the program
is funded, and program cost effectiveness was presented.
10:30 am – Program Design – Lori Blattner
Lori provided background on the design of the current Energy Efficiency program, and what is being
done to help inform and design the program going forward. The following key points were presented:
• Conservation Potential Assessment (CPA) results from Intermountain’s sister company were used
to create the framework for the program as it currently exists.
• Intermountain selected measures that performed well in other utility’s programs, were more
simple to implement and that were cost effective. A couple of stretch measures were also
included in the portfolio. The 80% AFUE Fireplace Insert rebate was the least successful
measure. It was considered emerging technology at the time the program was designed but did
not become available in the market as anticipated. The Company received feedback on the lack
of available product in this category and plans to eliminate this offering when the new portfolio is
designed.
• The program is in a ramp up phase. Current measures were selected to help ensure the program
could be implemented effectively and would create a solid foundation to build the program.
• Dunsky Energy Consulting has been retained to perform a new CPA for the program to provide
insight into the potential that is available for the future. They have been asked to include a review
of potential commercial programs that could be offered.
3
• The Idaho Public Utilities Commission is given reports on the progress of the program quarterly,
with the first annual report pending completion of the current program year.
There were questions regarding whether the CPA results are going to be provided as a dynamic model
that will allow adjustment of assumptions, measures that should be considered as part of the assessment,
and whether the program was IPUC mandated. A comment attributed quick turn-around time for rebates
as helping promotion and interest in the program.
10:45 am – Program Update – Lori Blattner
Lori provided an update on the performance of the program through third quarter actuals, as this
information is publicly available. The following key points were presented:
• Due to the first year of the program being fifteen months, rather than twelve as it will be going
forward, the program collected more funds than were originally planned in the annual budget.
• Through the end of September, the program has spent slightly more than the revenue generated to
fund it.
• The whole home and furnace rebates are the most popular measure in the program, with the
furnace providing the most deemed therm savings.
• When customers are surveyed about how they heard of the program there are mainly two
responses. For appliance rebates the installer is the most frequent response and for the whole
home rebate the energy rater is the most frequent response.
There were questions and comments regarding the distribution of the whole home rebates paid across
IGC’s service territory, and how many new installations versus retrofit furnaces were installed, and
recommendations that IGC explore an offering to low income populations.
4
11:15 am – Boise Valley Habitat for Humanity Energy Star Home – Kathy Wold
Kathy provided an update on the partnership with Boise Valley Habitat for Humanity. The following key
points were presented:
• The partnership is a great education opportunity. It was an opportunity to combat misperceptions
regarding quality and affordability of home energy efficiency.
• Habitat for Humanity reached out to IGC initially seeking the appliance rebates, but through
additional discussion with them it was discovered that they were close to meeting the criteria for
the whole home rebate.
• Videos documenting the process of the build are being created to use as an education resource for
both Energy Star certified homes and Habitat for Humanity homes. Segments of these videos are
being published to the IGC Facebook page and website coinciding with the real-time build
process.
• Tom Lay, with Boise Valley Habitat for Humanity, was given time to discuss their history of
building efficient homes and their thoughts on the TGC whole home rebate.
There were comments given regarding barriers that exist for builders to construct efficient homes,
specifically the lack of ENERGY STAR credentialed subcontractors that are required for ENERGY
STAR home certification and a HERS only based program was discussed.
11:45 am – Lunch
12:30 pm – Online Form Prototype – Kody Thompson
Kody previewed an online rebate form that is being developed for the appliance rebates in the program.
The following key points were presented:
• The form will be hosted on the IGC website and will be optimized for mobile devices, with the
idea that rebate forms could be filled out in the field during the install to help streamline the
submission process.
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• Rebates submitted through this format will reduce data entry time for rebate applications, which
will help keep the turn around time for rebate payouts within the stated 6 – 8 week timeframe as
the program grows.
• The online form will be tested with a few contractors before being made available on IGC’s
website.
There were questions and comments as to whether IGC was considering creating an online form for the
whole home rebate, and the importance of testing this new technology before release was mentioned.
12:45 pm – Promotion & Education Update – Kathy Wold
Kathy provided details of what has been done to promote and provide education about the program. The
following key points were discussed:
• A booth kit was developed to be used at trade shows. A conscious effort was made to visit trade
shows across IGC’s service territory, with mixed results.
• Builders are busy and difficult to reach, because of this, IGC hosted a hole at golf tournaments.
This hole was designed around efficiency and provided time to speak with the builders about the
program.
• Partnerships were sought during multiple Parade of Homes events with builders that had met the
whole home requirement. Co-branded signs were provided during the time of the parade to
highlight efficient features in the home, and IGC hosted a table in the home to talk about Energy
Star and HERS ratings.
• IGC partnered with Idaho Department of Building Safety (DBS) to facilitate education of code
changes and plan review of Manual J. IGC provided a course subsidy to help contractors offset
training fees, partnering with DBS Wrightsoft, a software provider.
• A collaborative presentation was done with Brian Bennett to highlight the shared savings that can
be achieved in Southeastern Idaho service territory with Rocky Mountain Power.
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• A mailer is being prepared to send out to contractors that have participated in the program
throughout the year so far. This mailer highlights frequent errors on the form in an effort to help
ease the process for customers and contractors, with a raffle held at the end of the program.
Comments were given that a newsletter highlighting simple upkeep items that retain equipment
efficiency, would be worth exploring to get basic information in front of first-time home buyers.
1:30 pm – Open Discussion/Wrap-up
• Participation is coming mainly through contractors, which is a great marketing tactic. It is hard to
gauge other media leading to someone participating in the program.
• Has any consideration been given to limiting measures to specific contractors, similar to what
Idaho Power currently does? Lori answered IGC will continue to review this option, but it is not
planned for the immediate future.
• Highlight a customer or trade ally that had the biggest or most projects during the year, as this can
be a subtle marketing message to their peers.
• As the program matures and expands into commercial programs, the Office of Environmental and
Mineral Resources expressed a desire to see more Idaho Energy Efficiency awards applications
sent in for gas savings. They requested that field reps encourage companies to fill out applications
for the Governor’s award.
• It would be nice to be able to have tangible data showing a comparison of homes built in the
1950’s compared to a new construction build.
1:45 pm Meeting Adjourned