TRS ATT C.pdf

Attachment C – CenturyLink Comments
Telecommunications Relay Service (TRS) Program
20001 20082 20163
Access Lines4 683,690 647,800 377,860

Minutes-of-Use (MOU)5
Toll - MTS/WATS 285,000,000 312,000,000 205,400,000

Ordered Surcharge
Per Access Line (monthly) $.04 $.02 $.02
MTS/WATS per MOU $.0007 $.0002 $.0002

Expenses
TRS provider $434,400 $250,755 $85,515
Administrative $31,300 $42,157 $39,051
Total Expenses $465,700 $292,912 $124,566

Percentage change between 2000 and 2016:

Total Access Lines: 50.6% decrease6
MOU MTS/WATS: 28 % decrease7

Ordered Surcharge
Per access line 50% decrease8
MTS/WATS per MOU 71.4% decrease9

Annual Expenses: 73.3% decrease10

Note: Total access lines include only switched access lines. Currently VoIP and Wireless providers are not
required to pay into the TRS program. Overall expenses for the TRS program has declined because of
changes in technology with customers using texting on cell phones and increased use of CapTel phone sets.

1 Information - IPUC Order No. 28328, Case No. GNR-T-00-11, March 30, 2000
2 Information - IPUC Order No. 30531, Case No. GNR-T-08-01, April 16, 2008
3 Information - IPUC Order No. 33481, Case No. GNR-T-16-02, March 11, 2016
4 Access lines includes both business and residential switched access lines combined and are approximate numbers.
5 Minute-of-Use for Toll – MTS/WATS are approximate numbers.
6 (683,690 - 337,860 = 345,830) /683,690 = 50.6% decrease.
7 (285,000,000 – 205,400,000 = 79,600,000) / 285,000,000 = 28% decrease.
8 ($.04 -$.02 = $.02)/ $.04 = 50% decrease.
9 ($.0007 - $.0002 = $.0005)/$.0007 = 71.4% decrease
10 ($465,700 - $124,556 = $341,134)/$465,700 = 73.3% decrease.