HomeMy WebLinkAboutTime Warner Cable Bussiness LLC.pdf
Issued: July 10, 2013 Effective: July 21, 2013
Issued By: Julie P. Laine, Secretary
60 Columbus Circle
New York, NY 10023
Time Warner Cable Business LLC Idaho Price List
Original Title Page
INTEREXCHANGE TELECOMMUNICATIONS PRICE LIST
Time Warner Cable Business LLC
Idaho Public Utilities Commission Price List (Title 62)
Schedule of Regulations, Services and Rates Applicable to
Interexchange Services
This Price List contains the descriptions, regulations, and rates applicable to the
furnishing of interexchange services to business Customers only, provided by Time
Warner Cable Business LLC with principal offices at 60 Columbus Circle, New York,
NY 10023, Toll Free: 866-689-3678.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
July 21, 2013
Boise, Idaho
Issued: July 10, 2013 Effective: July 21, 2013
Issued By: Julie P. Laine, Secretary
60 Columbus Circle
New York, NY 10023
Time Warner Cable Business LLC Idaho Price List
Original Page 1
INTEREXCHANGE TELECOMMUNICATIONS PRICE LIST
CHECK SHEET
Pages of this Price List, as indicated below, are effective as of the date shown at the bottom of the
respective pages. Original and revised pages, as named below, comprise all changes from the original
Price List and are currently in effect as of the date on the bottom of this page.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
July 21, 2013
Boise, Idaho
Issued: July 10, 2013 Effective: July 21, 2013
Issued By: Julie P. Laine, Secretary
60 Columbus Circle
New York, NY 10023
Time Warner Cable Business LLC Idaho Price List
Original Page 2
INTEREXCHANGE TELECOMMUNICATIONS PRICE LIST
TABLE OF CONTENTS
PAGE NO.
TABLE OF CONTENTS ................................................................................................................... 2
PRICE LIST FORMAT ..................................................................................................................... 3
EXPLANATION OF SYMBOLS ..................................................................................................... 4
APPLICATION OF PRICE LIST...................................................................................................... 5
SECTION 1. DEFINITIONS AND ABBREVIATIONS .............................................................. 6
SECTION 2. RULES AND REGULATIONS .............................................................................. 9
2.1 UNDERTAKING OF THE COMPANY .................................................................. 9
2.2 LIMITATIONS ON LIABILITY ........................................................................... 12
2.3 LIABILITY OF THE COMPANY ......................................................................... 17
2.4 SERVICE AVAILABILITY .................................................................................. 18
2.5 OBLIGATIONS OF THE CUSTOMER ................................................................ 20
2.6 CUSTOMER EQUIPMENT AND CHANNELS ................................................... 22
2.7 INTERRUPTIONS OF SERVICE ......................................................................... 24
2.8 PAYMENT ARRANGMENTS .............................................................................. 26
2.9 DISCONTINUANCE OF SERVICE ..................................................................... 30
2.10 TAXES AND OTHER CHARGES ........................................................................ 37
2.11 USE OF CUSTOMER'S SERVICE BY OTHERS ................................................ 38
2.12 CANCELLATION OF SERVICE .......................................................................... 39
2.13 NOTICES AND COMMUNICATIONS ................................................................ 40
2.14 SPECIAL CONSTRUCTION AND SPECIAL ARRANGEMENTS .................... 40
2.15 INDIVIDUAL CASE BASIS ARRANGEMENTS ............................................... 41
SECTION 3. SERVICE DESCRIPTIONS AND RATES ............................................................ 42
3.1 HIGH CAPACITY TRANSMISSION SERVICES .........................................................42
3.2 SERVICE CONNECTION AND RELATED CHARGES ..................................... 42
3.3 PROMOTIONAL OFFERIINGS ............................................................................ 43
3.4 EMPLOYEE RATES .............................................................................................. 43
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
July 21, 2013
Boise, Idaho
Issued: July 10, 2013 Effective: July 21, 2013
Issued By: Julie P. Laine, Secretary
60 Columbus Circle
New York, NY 10023
Time Warner Cable Business LLC Idaho Price List
Original Page 3
INTEREXCHANGE TELECOMMUNICATIONS PRICE LIST
PRICE LIST FORMAT
A. Page Numbering - Page numbers appear in the upper right corner of the Page. Pages are
numbered sequentially. However, new Pages are occasionally added to the Price List. When a
new Page is added between Pages already in effect, a letter is added. For example, a new Page
added between Pages 14 and 15 would be 14.1.
B. Page Revision Numbers - Revision numbers also appear in the upper right corner of each Page.
These numbers are used to determine the most current Page version.
C. Paragraph Numbering Sequence - There are nine levels of paragraph coding. Each level of coding
is subservient to its next higher level:
2.
2.1.
2.1.1.
2.1.1.A.
2.1.1.A.1.
2.1.1.A.1.(a).
2.1.1.A.1.(a).I.
2.1.1.A.1.(a).I.(i).
2.1.1.A.1.(a).I.(i).(1).
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
July 21, 2013
Boise, Idaho
Issued: July 10, 2013 Effective: July 21, 2013
Issued By: Julie P. Laine, Secretary
60 Columbus Circle
New York, NY 10023
Time Warner Cable Business LLC Idaho Price List
Original Page 4
INTEREXCHANGE TELECOMMUNICATIONS PRICE LIST
EXPLANATION OF SYMBOLS
The following are the only symbols used for the purposes indicated below:
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
July 21, 2013
Boise, Idaho
Issued: July 10, 2013 Effective: July 21, 2013
Issued By: Julie P. Laine, Secretary
60 Columbus Circle
New York, NY 10023
Time Warner Cable Business LLC Idaho Price List
Original Page 5
INTEREXCHANGE TELECOMMUNICATIONS PRICE LIST
APPLICATION OF PRICE LIST
This Price List sets forth terms and conditions applicable to the furnishing of Services
offered by the Company where Company facilities are available within the State of Idaho.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
July 21, 2013
Boise, Idaho
Issued: July 10, 2013 Effective: July 21, 2013
Issued By: Julie P. Laine, Secretary
60 Columbus Circle
New York, NY 10023
Time Warner Cable Business LLC Idaho Price List
Original Page 6
INTEREXCHANGE TELECOMMUNICATIONS PRICE LIST
SECTION 1 - DEFINITIONS AND ABBREVIATIONS
1.1 EXPLANATION OF ABBREVIATIONS AND ACRONYMS
IXC – Interexchange Carrier
ICO – Independent Company
ICE – Independent Company Exchange
LATA – Local Access and Transport Area
LEC – Local Exchange Company
MTS – Message Telecommunication Service
NPA – Numbering Plan Area
PIC – Primary Interexchange Carrier
TDD – Telephone Device for the Deaf
TRS – Telecommunications Relay Service
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
July 21, 2013
Boise, Idaho
Issued: July 10, 2013 Effective: July 21, 2013
Issued By: Julie P. Laine, Secretary
60 Columbus Circle
New York, NY 10023
Time Warner Cable Business LLC Idaho Price List
Original Page 7
INTEREXCHANGE TELECOMMUNICATIONS PRICE LIST
SECTION 1 - DEFINITIONS AND ABBREVIATIONS (CONT’D.)
1.2 DEFINITION OF TERMS
Commission – Idaho Public Utilities Commission.
Company – Refers to Time Warner Cable Business LLC.
Completed – A call which the Company’s network has determined has been answered by a
person, answering machine, fax machine, computer modem device, or other mechanical
answering device.
Customer – The person, firm, corporation, or other entity which orders Service and is responsible
for payment of charges due and compliance with the Company’s Price List regulations. This term
also includes a person who was a Customer of the Company within the past 30 days and who
requests Service at the same or different location.
Customer-Provided Equipment (CPE) – Equipment provided by the Customer for use with the
Company’s Service.
End User – Any Customer or other person or entity that is not a carrier, except that a carrier
(other than a telephone company) shall be deemed to be an “End User” when such carrier uses the
Company’s Service for administrative purposes.
Message – A completed call.
Nonrecurring Charge – A one-time charge made under certain conditions to recover all or a
portion of the cost of installing facilities or providing Service.
Recurring Charge – The monthly charge to the Customer for Service, facilities and equipment,
which continue for the agreed upon duration of the Service.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
July 21, 2013
Boise, Idaho
Issued: July 10, 2013 Effective: July 21, 2013
Issued By: Julie P. Laine, Secretary
60 Columbus Circle
New York, NY 10023
Time Warner Cable Business LLC Idaho Price List
Original Page 8
INTEREXCHANGE TELECOMMUNICATIONS PRICE LIST
SECTION 1 - DEFINITIONS AND ABBREVIATIONS (CONT’D.)
1.2 DEFINITION OF TERMS (CONT’D.)
Service – Any Service(s) provided by the Company under this Price List.
Termination of Service – Discontinuance of both incoming and outgoing Service.
User – A Customer, or any other person authorized by a Customer to use Service provided under
this Price List.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
July 21, 2013
Boise, Idaho
Issued: July 10, 2013 Effective: July 21, 2013
Issued By: Julie P. Laine, Secretary
60 Columbus Circle
New York, NY 10023
Time Warner Cable Business LLC Idaho Price List
Original Page 9
INTEREXCHANGE TELECOMMUNICATIONS PRICE LIST
SECTION 2 – RULES AND REGULATIONS
2.1 UNDERTAKING OF THE COMPANY
2.1.1 Regulatory Compliance
Company will comply with all applicable billing and termination rules of the
Commission, as set forth by the Commission.
2.1.2 Application of Price List
A. This Price List sets forth terms and conditions applicable to the furnishing of the
Services defined herein offered by the Company within Idaho.
B. When Services and facilities are provided in part by the Company and in part by
other companies, the regulations of the Company apply only to that portion of the
Services or facilities furnished by it.
C. When Services and facilities provided by the Company are used to obtain access
to the regulated or unregulated services provided by another company, or are
used by another company as part of the regulated or unregulated services offered
by that company, the regulations of the Company apply only to the use of the
Company’s Service and facilities.
D. This Price List applies only for the use of the Company’s Services within Idaho.
E. The provision of Services defined herein are subject to the terms and conditions
specified in this Price List and may be revised, added to, or supplemented by
superseding issues.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
July 21, 2013
Boise, Idaho
Issued: July 10, 2013 Effective: July 21, 2013
Issued By: Julie P. Laine, Secretary
60 Columbus Circle
New York, NY 10023
Time Warner Cable Business LLC Idaho Price List
Original Page 10
INTEREXCHANGE TELECOMMUNICATIONS PRICE LIST
SECTION 2 – RULES AND REGULATIONS (CONT’D.)
2.1 UNDERTAKING OF THE COMPANY (CONT’D.)
2.1.3 Shortage of Equipment or Facilities
A. The furnishing of Service under this Price List is subject to the availability on a
continuing basis of all the necessary facilities and technical capabilities and is
limited to the capacity of the Company’s facilities as well as facilities the
Company may obtain from carriers to furnish Service from time to time as
required at the sole discretion of the Company.
B. The Company shall not be required to furnish, or continue to furnish, facilities or
Service where the circumstances are such that the proposed use of the facilities or
Service would tend to adversely affect the Company’s plant, property or Service.
2.1.4 Terms and Conditions
A. Service may be provided on the basis of a minimum period of at least one month,
24 hours per day. All calculations of dates set forth in this Price List shall be
based on calendar days, unless otherwise specified herein. The Customer must
pay the regular tariffed rate for the Service it subscribes to for the minimum
period of service.
B. Customers may be required to execute written agreements and service orders
which shall contain or reference a specific description of the Service ordered, the
rates to be charged, the duration of the Service, and the terms and conditions in
this Price List. Customers also will be required to execute any other documents
reasonably requested by the Company.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
July 21, 2013
Boise, Idaho
Issued: July 10, 2013 Effective: July 21, 2013
Issued By: Julie P. Laine, Secretary
60 Columbus Circle
New York, NY 10023
Time Warner Cable Business LLC Idaho Price List
Original Page 11
INTEREXCHANGE TELECOMMUNICATIONS PRICE LIST
SECTION 2 – RULES AND REGULATIONS (CONT’D.)
2.1 UNDERTAKING OF THE COMPANY (CONT’D.)
2.1.4 Terms and Conditions, (Cont’d.)
C. The Company reserves the right to refuse an application for Service made by a
present or former Customer who is indebted to the Company for Service
previously rendered until the debt is satisfied.
D. This Price List shall be interpreted and governed by the laws of Idaho.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
July 21, 2013
Boise, Idaho
Issued: July 10, 2013 Effective: July 21, 2013
Issued By: Julie P. Laine, Secretary
60 Columbus Circle
New York, NY 10023
Time Warner Cable Business LLC Idaho Price List
Original Page 12
INTEREXCHANGE TELECOMMUNICATIONS PRICE LIST
SECTION 2 – RULES AND REGULATIONS (CONT’D.)
2.2 LIMITATIONS ON LIABILITY
2.2.1 Indemnification and Limits on Liability
A. Except where the Commission, for good cause shown, determines otherwise, the
Customer and any authorized or joint users, jointly and severally, shall
indemnify, defend and hold harmless the Company and the Company shall not be
liable for any claims, loss, damage or expenses (including attorneys’ fees and
court costs) involving:
1. Any act or omission of: (a) the Customer; (b) any other entity furnishing
service, equipment or facilities for use in conjunction with the Service or
facilities provided by the Company; or (c) common carriers,
warehousemen or middle men;
2. Any delay or failure of performance or equipment due to causes beyond
the Company’s control, including, but not limited to, acts of God, fires,
floods, earthquakes, hurricanes, storms, or other natural catastrophes;
pole hits; explosions; national emergencies, insurrections, riots, wars or
other civil commotions; strikes, lockouts, work stoppages or other labor
difficulties; criminal actions taken against the Company; unavailability,
failure or malfunction of equipment or facilities provided by the
Customer or third parties, including rights-of-way and materials; and any
law, order, regulation, direct, request, or other action of any governing
authority or agency thereof;
3. Any unlawful or unauthorized use of the Company’s facilities and
Service or the use of the Company’s facilities and/or Service in violation
of this Price List;
4. Libel, slander, invasion of privacy or infringement of patents, trade
secrets, or copyrights arising from or in connection with the transmission
of communications or information by means of Company-provided
facilities or Service, or by means of the combination of Company-
provided facilities or Service with Customer-provided facilities or
services;
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
July 21, 2013
Boise, Idaho
Issued: July 10, 2013 Effective: July 21, 2013
Issued By: Julie P. Laine, Secretary
60 Columbus Circle
New York, NY 10023
Time Warner Cable Business LLC Idaho Price List
Original Page 13
INTEREXCHANGE TELECOMMUNICATIONS PRICE LIST
SECTION 2 – RULES AND REGULATIONS (CONT’D.)
2.2 LIMITATIONS ON LIABILITY (CONT’D.)
2.2.1 Indemnification and Limits on Liability, (Cont’d.)
A. (Cont’d.)
5. Any infringement, breach or invasion of the right of privacy of any
person or persons, caused or claimed to have been caused, directly or
indirectly, by the installation, operation, failure to operate, maintenance,
removal, presence, condition, occasion or use of emergency 911 service
features and the equipment associated therewith, or by any services
furnished by the Company, including, but not limited to, the
identification of the telephone number, address or name associated with
the telephone used by End Users or other party or parties accessing
emergency 911 service, and which arise out of the negligence or other
wrongful act of the Company, the Customer, its users, agencies or
municipalities, or the employees or agents of any one of them.
6. Changes in any of the facilities, operations or procedures of the
Company that render any equipment, facilities or services provided by
the Customer obsolete, or require modification or alteration of such
equipment, facilities or services, or otherwise affect their use or
performance, except where reasonable notice is required by the Company
and is not provided to the Customer, in which event the Company’s
liability is limited as set forth in this Section 2.2;
7. Defacement of or damage to Customer premises resulting from the
furnishing of Service or equipment on such premises or the installation
or removal thereof;
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
July 21, 2013
Boise, Idaho
Issued: July 10, 2013 Effective: July 21, 2013
Issued By: Julie P. Laine, Secretary
60 Columbus Circle
New York, NY 10023
Time Warner Cable Business LLC Idaho Price List
Original Page 14
INTEREXCHANGE TELECOMMUNICATIONS PRICE LIST
SECTION 2 – RULES AND REGULATIONS (CONT’D.)
2.2 LIMITATIONS ON LIABILITY (CONT’D.)
2.2.1 Indemnification and Limits on Liability, (Cont’d.)
A. (Cont’d.)
8. Injury to property or injury or death to persons, including claims for
payments made under Workers’ Compensation law or under any plan for
employee disability or death benefits, arising out of, or caused by, any
act or omission of the Customer, or the construction, installation,
maintenance, presence, use or removal of the Customer’s facilities or
equipment connected, or to be connected, to the Company’s facilities;
9. Any intentional, wrongful act of a Company employee when such act is
not within the scope of the employee’s responsibilities for the Company
and/or is not authorized by the Company;
10. Any representations made by Company employees that do not comport,
or that are inconsistent, with the provisions of this Price List;
11. Any act, omission or network condition resulting in the non-availability
of 911, E911, or similar services for any reason including, without
limitation and by way of example only, due to any failure of Service
functionality or interruption of electric or network service to Customer’s
premises;
12. Any interruption of service, including the non-completion of End User
calls due to network busy conditions or network failures;
13. Any communications, including End User calls, not actually attempted to
be completed during any period that Service is unavailable;
14. Blockages by other providers of services on the public switched network;
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
July 21, 2013
Boise, Idaho
Issued: July 10, 2013 Effective: July 21, 2013
Issued By: Julie P. Laine, Secretary
60 Columbus Circle
New York, NY 10023
Time Warner Cable Business LLC Idaho Price List
Original Page 15
INTEREXCHANGE TELECOMMUNICATIONS PRICE LIST
SECTION 2 – RULES AND REGULATIONS (CONT’D.)
2.2 LIMITATIONS ON LIABILITY (CONT’D.)
2.2.1 Indemnification and Limits on Liability, (Cont’d.)
A. (Cont’d.)
15. Any damage to CPE resulting from use of that system with the Service;
and
16. Breach in the privacy or security of communications transmitted over the
Company’s facilities.
B. The Company shall be indemnified, defended and held harmless by the Customer
or End User from and against any and all claims, loss, demands, suits, expense,
or other action or any liability whatsoever, including attorney fees, whether
suffered, made, insinuated, or asserted by the Customer or by any other party, for
any personal injury to or death of any person or persons, and for any loss,
damage or destruction of any property, including environmental contamination,
whether owned by the Customer or by any other party, caused or claimed to have
been caused directly or indirectly by the installation, operation, failure to operate,
maintenance, presence, condition, location, use, or removal of any Company or
Customer-provided equipment or facilities or Service provided by the Company.
C. The Company does not guarantee nor make any warranty with respect to Service
installations at locations at which there is present an atmosphere that is explosive,
prone to fire, dangerous or otherwise unsuitable for such installations.
D. The Company assumes no responsibility for the availability or performance of
any systems or related facilities under the control of other entities, whether or not
affiliated with the Company, or for other facilities provided by other entities used
for Service to the Customer, even if the Company has acted as the Customer’s
agent in arranging for such facilities or services. Such facilities are provided
subject to such degree of protection or non-preemptibility as may be provided by
the other entities.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
July 21, 2013
Boise, Idaho
Issued: July 10, 2013 Effective: July 21, 2013
Issued By: Julie P. Laine, Secretary
60 Columbus Circle
New York, NY 10023
Time Warner Cable Business LLC Idaho Price List
Original Page 16
INTEREXCHANGE TELECOMMUNICATIONS PRICE LIST
SECTION 2 – RULES AND REGULATIONS (CONT’D.)
2.2 LIMITATIONS ON LIABILITY (CONT’D.)
2.2.1 Indemnification and Limits on Liability, (Cont’d.)
E. Except as otherwise stated in this Price List, any claim of whatever nature against
the Company shall be deemed conclusively to have been waived unless presented
in writing to the Company within thirty (30) days after the date of the occurrence
that gave rise to the claim.
F. The Company makes no warranties or representations, express or implied either
in fact or by operation of law, statutory or otherwise, including warranties of
merchantability or fitness for a particular use, except those expressly set forth
herein.
G. When the facilities of other companies are used in establishing a connection, the
Company is not liable for any act, error, omission, or interruption caused by the
other company or their agents or employees.
H. THE INCLUDED EXCULPATORY LANGUAGE DOES NOT CONSTITUTE
A DETERMINATION BY THE COMMISSION THAT A LIMITATION OF
LIABILITY IMPOSED BY THE COMPANY SHOULD BE UPHELD IN A
COURT OF LAW. ACCEPTANCE FOR FILING BY THE COMMISSION
RECOGNIZES THAT IT IS A COURT’S RESPONSIBILITY TO
ADJUDICATE NEGLIGENCE AND CONSEQUENTIAL DAMAGE CLAIMS.
IT IS ALSO THE COURT’S RESPONSIBILITY TO DETERMINE THE
VALIDITY OF THE EXCULPATORY CLAUSE.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
July 21, 2013
Boise, Idaho
Issued: July 10, 2013 Effective: July 21, 2013
Issued By: Julie P. Laine, Secretary
60 Columbus Circle
New York, NY 10023
Time Warner Cable Business LLC Idaho Price List
Original Page 17
INTEREXCHANGE TELECOMMUNICATIONS PRICE LIST
SECTION 2 – RULES AND REGULATIONS (CONT’D.)
2.3 LIABILITY OF THE COMPANY
2.3.1 General
A. Except as otherwise stated in this Price List, liability of the Company for
damages arising out of either (1) the furnishing of its Service, including, but not
limited to, mistakes, omissions, interruptions, delays, or errors, or other defects,
representations, or use of these Service, or (2) the failure to furnish its Service,
whether caused by acts or omission, shall be limited to the extension of
allowances to the Customer for interruptions in Service as set forth in Section
2.7, following.
B. Except for the extension of allowances to the Customer for interruptions in
Service as set forth in Section 2.7, following, the Company shall not be liable to a
Customer or third party for any direct, indirect, special, incidental, reliance,
consequential, exemplary or punitive damages, including, but not limited to, loss
of revenue or profits, for any reason whatsoever, including, but not limited to,
any act or omission, failure to perform, delay, interruption, error, degradation or
failure to provide any Service, including the partial or complete inability of
Customer or End Users to access emergency 911 services during any such
failure, or any failure in or breakdown of facilities associated with the Service.
C. The liability of the Company for errors in billing that result in overpayment by
the Customer shall be limited to a credit equal to the dollar amount erroneously
billed or, in the event that payment has been made and Service has been
discontinued, to a refund of the amount erroneously billed.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
July 21, 2013
Boise, Idaho
Issued: July 10, 2013 Effective: July 21, 2013
Issued By: Julie P. Laine, Secretary
60 Columbus Circle
New York, NY 10023
Time Warner Cable Business LLC Idaho Price List
Original Page 18
INTEREXCHANGE TELECOMMUNICATIONS PRICE LIST
SECTION 2 – RULES AND REGULATIONS (CONT’D.)
2.4 SERVICE AVAILABILITY
2.4.1 Notification of Service-Affecting Activities
The Company shall use reasonable efforts to provide notice of planned Service-affecting
activities that may include, but are not limited to, equipment or facilities additions,
removals or rearrangements and routine preventative maintenance. With some emergency
or unplanned Service-affecting conditions, such as an outage resulting from a loss of
power or damage to facilities or equipment, notification to the Customer may not be
possible.
2.4.2 Provision of Equipment and Facilities
A. The Company shall use reasonable efforts to make available Service to a
Customer on or before a particular date, subject to the provisions of and
compliance by the Customer with the regulations contained in this Price List. The
Company does not guarantee availability by any such date and shall not be liable
for any delays in commencing Service to any Customer.
B. The Company shall use reasonable efforts to maintain only the facilities and
equipment that it furnishes to the Customer. The Customer may not, nor may the
Customer permit others to, rearrange, disconnect, remove, attempt to repair, or
otherwise interfere with any of the facilities or equipment installed by the
Company, except upon the written consent of the Company.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
July 21, 2013
Boise, Idaho
Issued: July 10, 2013 Effective: July 21, 2013
Issued By: Julie P. Laine, Secretary
60 Columbus Circle
New York, NY 10023
Time Warner Cable Business LLC Idaho Price List
Original Page 19
INTEREXCHANGE TELECOMMUNICATIONS PRICE LIST
SECTION 2 – RULES AND REGULATIONS (CONT’D.)
2.4 SERVICE AVAILABILITY
2.4.2 Provision of Equipment and Facilities, (Cont’d.)
C. The Company may substitute, change or rearrange any equipment or facility at
any time and from time to time, but shall not thereby alter the technical
parameters of the Service provided to the Customer.
D. Equipment the Company provides or installs at the Customer’s premises for use
in connection with the Service the Company offers shall not be used for any
purpose other than that for which the Company provided it.
E. The Customer may be responsible for the payment of Service charges as set forth
herein for visits by the Company’s agents or employees to the premises of the
Customer or User when the Service difficulty or trouble reported results from the
use of equipment or facilities provided by any party other than the Company,
including, but not limited to, the Customer or End Users.
F. The Company shall not be responsible for the installation, operation, or
maintenance of any Customer- or End User-provided communications
equipment. Where such equipment is connected to the facilities furnished
pursuant to this Price List, the responsibility of the Company shall be limited to
the furnishing of facilities offered under this Price List and to the maintenance
and operation of such facilities. Subject to this responsibility, the Company shall
not be responsible for:
1. the transmission of signals by Customer-Provided Equipment or for the
quality of, or defects in, such transmission; or
2. the reception of signals by Customer-Provided Equipment.
2.4.3 Ownership of Facilities
Title to all facilities provided in accordance with this Price List remains in the Company,
its affiliates, agents or contractors.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
July 21, 2013
Boise, Idaho
Issued: July 10, 2013 Effective: July 21, 2013
Issued By: Julie P. Laine, Secretary
60 Columbus Circle
New York, NY 10023
Time Warner Cable Business LLC Idaho Price List
Original Page 20
INTEREXCHANGE TELECOMMUNICATIONS PRICE LIST
SECTION 2 – RULES AND REGULATIONS (CONT’D.)
2.5 OBLIGATIONS OF THE CUSTOMER
2.5.1 General
A. The Customer shall be responsible for:
1. The payment of all applicable charges pursuant to this Price List;
2. Damage to or loss of the Company’s facilities or equipment caused by
the acts or omissions of the Customer or of any User, or by the
noncompliance by the Customer or any User with these regulations, or
by fire or theft or other casualty on the Customer’s or any User’s
premises, unless caused by the negligence or willful misconduct of the
employees or agents of the Company;
3. Obtaining, maintaining, and otherwise having full responsibility for all
rights-of-way and conduit necessary for installation of lines, facilities
and associated equipment used to provide Service to the Customer from
the Customer’s property line to the location of the equipment space
described above. Any and all costs associated with obtaining and
maintaining the rights-of-way described herein, including the costs of
altering the structure to permit installation of Company-provided
facilities, shall be borne entirely by, or may be charged by the Company
to, the Customer. The Company may require the Customer to
demonstrate its compliance with this Section prior to accepting an order
for Service;
4. Not creating or allowing to be placed any liens or other encumbrances on
the Company’s equipment or facilities; and
5. Making the Company’s facilities and equipment available periodically
for maintenance purposes at a time agreeable to both the Company and
the Customer. No allowance will be made for the period during which
Service is interrupted for such purposes.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
July 21, 2013
Boise, Idaho
Issued: July 10, 2013 Effective: July 21, 2013
Issued By: Julie P. Laine, Secretary
60 Columbus Circle
New York, NY 10023
Time Warner Cable Business LLC Idaho Price List
Original Page 21
INTEREXCHANGE TELECOMMUNICATIONS PRICE LIST
SECTION 2 – RULES AND REGULATIONS (CONT’D.)
2.5 OBLIGATIONS OF THE CUSTOMER (CONT’D.)
2.5.2 Prohibited Activities and Uses
A. The Service the Company offers shall not be used for any unlawful purpose or
for any use as to which the Customer or End User has not obtained all required
governmental approvals, authorizations, licenses, consents and permits.
B. The Company may require a Customer or End User immediately to shut down its
transmission of signals if said transmission is causing interference to others.
C. A Customer or User may not assign, or transfer in any manner, the Service or any
rights associated with the Service without the written consent of the Company.
The Company will permit a Customer to transfer its existing Service to another
person or entity if the existing Customer has paid all charges owed to the
Company for Service provided pursuant to this Price List. Such a transfer will be
treated as a disconnection of existing Service and installation of new Service.
2.5.3 Claims
Notwithstanding Section 2.2 and 2.3 herein, with respect to any Service or facility
provided by the Company, the Customer shall indemnify, defend and hold harmless the
Company from and against all claims, actions, damages, liabilities, costs and expenses,
including reasonable attorneys’ fees and court costs for:
A. Any loss, destruction or damage to property of the Company or any third party,
or the death or injury to persons, including, but not limited to, employees or
invitees of either party, to the extent caused by or resulting from the negligent or
intentional act or omission of the Customer or User or either of their employees,
agents, representatives or invitees; or
B. Any claim of any nature whatsoever brought by a End User or third party with
respect to any matter for which the Company would not be directly liable to the
Customer under the terms of this Price List.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
July 21, 2013
Boise, Idaho
Issued: July 10, 2013 Effective: July 21, 2013
Issued By: Julie P. Laine, Secretary
60 Columbus Circle
New York, NY 10023
Time Warner Cable Business LLC Idaho Price List
Original Page 22
INTEREXCHANGE TELECOMMUNICATIONS PRICE LIST
SECTION 2 – RULES AND REGULATIONS (CONT’D.)
2.6 CUSTOMER EQUIPMENT AND CHANNELS
2.6.1 General
A User may transmit or receive information or signals via the facilities of the Company.
A User may transmit any form of signal that is compatible with the Company’s
equipment, but, except as otherwise specifically stated in this Price List, the Company
does not guarantee that its Service will be suitable for purposes other than those described
herein.
2.6.2 Station Equipment
A. Terminal equipment on the User’s premises and the electric power consumed by
such equipment shall be provided by and maintained at the expense of the User.
The User is responsible for the provision of wiring or cable to connect its
terminal equipment to the Company’s point of connection.
B. The Customer is responsible for ensuring that Customer-Provided Equipment
connected to the Company equipment and facilities is compatible with such
equipment and facilities. All such Customer-Provided Equipment shall be
registered by the Federal Communications Commission pursuant to Part 68 of
Title 47, Code of Federal Regulations; and all User-provided wiring shall be
installed and maintained in compliance with those regulations. The magnitude
and character of the voltages and currents impressed on Company-provided
equipment and wiring by the connection, operation or maintenance of such
equipment and wiring shall be such as not to cause damage to Company-provided
equipment and wiring or injury to the Company’s employees or to other persons.
Any additional protective equipment required to prevent such damage or injury
shall be provided by the Company at the Customer’s expense.
C. The Company is not responsible for malfunctions of Customer-owned or
Customer-Provided Equipment or Service problems caused by the use of
Customer-Provided Equipment.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
July 21, 2013
Boise, Idaho
Issued: July 10, 2013 Effective: July 21, 2013
Issued By: Julie P. Laine, Secretary
60 Columbus Circle
New York, NY 10023
Time Warner Cable Business LLC Idaho Price List
Original Page 23
INTEREXCHANGE TELECOMMUNICATIONS PRICE LIST
SECTION 2 – RULES AND REGULATIONS (CONT’D.)
2.6 CUSTOMER EQUIPMENT AND CHANNELS (CONT’D.)
2.6.3 Interconnection of Facilities
A. Any special interface equipment necessary to achieve compatibility between the
facilities and equipment of the Company used for furnishing communications
Service and the channels, facilities, or equipment of others shall be provided at
the Customer’s expense.
B. The Service may be connected to the services or facilities of other
communications carriers only when agreed to by Company and in accordance
with the terms and conditions of this Price List.
C. Facilities furnished under this Price List may be connected to Customer-Provided
Equipment only in accordance with the provisions of this Price List.
2.6.4 Inspections
If the protective requirements for Customer-Provided Equipment are not being complied
with, the Company may take such action as it deems necessary to protect its facilities,
equipment and personnel. The Company will notify the Customer promptly if there is any
need for further corrective action. Within ten (10) days of receiving this notice, the
Customer must take this corrective action and notify the Company of the action taken. If
the Customer fails to do this, the Company may take whatever additional action it deems
necessary, including the suspension of Service, to protect its facilities, equipment and
personnel from harm.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
July 21, 2013
Boise, Idaho
Issued: July 10, 2013 Effective: July 21, 2013
Issued By: Julie P. Laine, Secretary
60 Columbus Circle
New York, NY 10023
Time Warner Cable Business LLC Idaho Price List
Original Page 24
INTEREXCHANGE TELECOMMUNICATIONS PRICE LIST
SECTION 2 – RULES AND REGULATIONS (CONT’D.)
2.7 INTERRUPTIONS OF SERVICE
2.7.1 General
A. A Customer may request a credit to the Customer’s account, if for reasons within
the Company’s reasonable control, there is a failure of Services which is not due
to the negligence of the Customer, or to the failure of channels, wiring,
equipment, facilities or power provided by the Customer. The credit may be
prorated according to the period of such interruption or failure and will be
provided on the next practicable bill for Customer’s services.
B. No credit allowance will be made for:
1. Interruptions due to the negligence of, or noncompliance with the
provisions of this Price List by the Customer, User, or other common
carrier providing service connected to the Service of the Company;
2. Interruptions due to the negligence of any person other than the
Company, including but not limited to the Customer or other common
carriers connected to the Company’s facilities;
3. Interruptions due to the failure or malfunction of non-Company
equipment;
4. Interruptions of Service during any period in which the Company is not
given full and free access to its facilities and equipment for the purpose
of investigating and correcting interruptions;
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
July 21, 2013
Boise, Idaho
Issued: July 10, 2013 Effective: July 21, 2013
Issued By: Julie P. Laine, Secretary
60 Columbus Circle
New York, NY 10023
Time Warner Cable Business LLC Idaho Price List
Original Page 25
INTEREXCHANGE TELECOMMUNICATIONS PRICE LIST
SECTION 2 – RULES AND REGULATIONS (CONT’D.)
2.7 INTERRUPTIONS OF SERVICE (CONT’D.)
2.7.1 General, (Cont’d.)
B. (Cont’d.)
5. Interruptions of Service during any period when the Customer has
released Service to the Company for maintenance purposes or for
implementation of a Customer order for a change in Service
arrangements; and
6. Interruption of Service due to circumstances or causes beyond the control
of the Company.
C. For the purposes of applying this provision, the word “interruption” shall mean
the inability to transmit information or complete calls either incoming, outgoing
or both due to equipment malfunction or human errors. “Interruption” does not
include temporary service difficulties such as circuits busy or other network
capacity shortages. The interruption allowance shall not apply where Service is
interrupted by the negligence or willful act of the Customer, Users or End Users
or where the Company, pursuant to the terms of this Price List, suspends or
terminates Service because of nonpayment of bills due to the Company, unlawful
or improper use of facilities or Service, or any other reason covered by this Price
List.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
July 21, 2013
Boise, Idaho
Issued: July 10, 2013 Effective: July 21, 2013
Issued By: Julie P. Laine, Secretary
60 Columbus Circle
New York, NY 10023
Time Warner Cable Business LLC Idaho Price List
Original Page 26
INTEREXCHANGE TELECOMMUNICATIONS PRICE LIST
SECTION 2 – RULES AND REGULATIONS (CONT’D.)
2.8 PAYMENT ARRANGEMENTS
2.8.1 Payment
The Customer is responsible for the payment of all charges for facilities and Service
furnished by the Company to the Customer and to all Users and End Users.
2.8.2 Billing and Collection of Charges
A. Charges, taxes, fees and surcharges for facilities and service, other than usage
charges, are billed monthly and may be billed in advance.
B. All Customer bills are due and payable on or before the due date provided on the
bill. If any portion of the amount due is not received by the Company by the due
date, or if any portion of the payment is received in funds which are not
immediately available, then a late payment penalty may be assessed by the
Company and the Company may proceed with collection activities consistent
with applicable law.
C. When a check which has been presented to the Company by a Customer in
payment for charges is returned by the bank, the Customer shall be responsible
for the payment of a Returned Check Charge.
Returned Check Charge, per occurrence $20.00
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
July 21, 2013
Boise, Idaho
Issued: July 10, 2013 Effective: July 21, 2013
Issued By: Julie P. Laine, Secretary
60 Columbus Circle
New York, NY 10023
Time Warner Cable Business LLC Idaho Price List
Original Page 27
INTEREXCHANGE TELECOMMUNICATIONS PRICE LIST
SECTION 2 – RULES AND REGULATIONS (CONT’D.)
2.8 PAYMENT ARRANGEMENTS (CONT’D.)
2.8.3 Disputed Bills
A. If the Customer has a complaint, has a question about, or seeks to dispute charges
on the bill, the Customer should contact the Company at the address, telephone
number, or e-mail address provided on the bill.
B. Unless disputed, the invoice shall be deemed to be correct and payable in full by
the Customer. If the Customer is unable to resolve any dispute with the
Company, then the Customer may file a complaint with the Idaho Public Utilities
Commission, 472 West Washington, Statehouse, Boise, ID 83720-0074.
2.8.4 Late Payment Charges
A. Customer bills are due on the due date specified on the bill. A Customer is in
default unless payment is made on or before the due date specified on the bill. If
payment is not received y the Customer’s next billing date, the lesser of a 1.5%
Late Payment Charge or the maximum rate permitted by law, may be applied to
all amounts previously billed under this Price List, excluding one month’s
Service charge, but including arrears and unpaid late payment charges.
B. Late payment charges do not apply to those portions (and only those portions) of
unpaid balances that are associated with disputed amounts. Undisputed amounts
on the same bill are subject to late payment charges if unpaid and carried forward
to the next bill.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
July 21, 2013
Boise, Idaho
Issued: July 10, 2013 Effective: July 21, 2013
Issued By: Julie P. Laine, Secretary
60 Columbus Circle
New York, NY 10023
Time Warner Cable Business LLC Idaho Price List
Original Page 28
INTEREXCHANGE TELECOMMUNICATIONS PRICE LIST
SECTION 2 – RULES AND REGULATIONS (CONT’D.)
2.8 PAYMENT ARRANGEMENTS (CONT’D.)
2.8.5 Deposits
The Company reserves the right to require a deposit as a condition to the initial provision
of services or as a condition to the continued provision of services. Such deposit will not
exceed an amount equal to two months' estimated usage and service charges, or such
other amount as may be established by the Commission. If the minimum period of
service for the requested facilities and service is more than one month, the Customer may
also be required to deposit a sum up to an amount equal to the total charges for service
for the minimum service period less any connection charge paid by the Customer.
The fact that a deposit has been made shall in no way relieve the applicant or Customer
from complying with the Price List regulations for the prompt payment of bills on
presentation. Each applicant from whom a deposit is collected will be given a receipt and
notice of terms and conditions applicable to deposits if required under the Rules and
Regulations of the Commission.
A. Interest on Deposits
Deposits will accrue interest as specified by the Commission.
B. Inadequate Deposit
If the amount of a deposit is proven to be less than required to meet the
requirements specified above, the Customer may be required to pay an additional
deposit upon request.
C. Return of Deposit
A business Customer’s deposit shall be refunded after 24 months if the
Customer’s credit standing is satisfactory to the Company. When a deposit is to
be returned, the Customer may request that the full amount of the deposit be
issued by check. If the Customer requests that the full amount be credited to
amounts owed the Company, the Company will process the transaction on the
billing date and will apply the deposit to any amount currently owed to the
Company, and return any remaining amount of the deposit to the Customer by
check.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
July 21, 2013
Boise, Idaho
Issued: July 10, 2013 Effective: July 21, 2013
Issued By: Julie P. Laine, Secretary
60 Columbus Circle
New York, NY 10023
Time Warner Cable Business LLC Idaho Price List
Original Page 29
INTEREXCHANGE TELECOMMUNICATIONS PRICE LIST
SECTION 2 – RULES AND REGULATIONS (CONT’D.)
2.8 PAYMENT ARRANGEMENTS (CONT’D.)
2.8.6 Backbilling
If there has been a billing error, billing under incorrect rates, or a failure to bill
(collectively referred to as “billing problem”) and the time when the billing problem
began can be reasonably determined and the Company determines that the Customer was
undercharged, the Company may rebill for a period of six (6) months, unless a reasonable
person should have known of the inaccurate billing, in which case the rebilling may be
extended for a period not to exceed three (3) years.
If the time when the billing problem began can be reasonably determined, and the
Company determines that the Customer was overcharged, the corrected billing shall go
back to that time, but not to exceed three (3) years from the time the billing problem
occurred.
If the time when the billing problem began cannot be reasonably determined to have
occurred within a specified billing period, the corrected billings shall not exceed the most
recent six (6) months before the discovery of the billing problem.
Unless the Customer causes the late billing, the Company shall explain the reason for the
late billing and shall advise the Customer that suspension/termination of Service is not
permitted for charges billed in excess of six (6) months after the Service was provided.
The Customer will be given the opportunity to pay the charges on a reasonable schedule
pursuant to an installment plan to be agreed to with the Customer.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
July 21, 2013
Boise, Idaho
Issued: July 10, 2013 Effective: July 21, 2013
Issued By: Julie P. Laine, Secretary
60 Columbus Circle
New York, NY 10023
Time Warner Cable Business LLC Idaho Price List
Original Page 30
INTEREXCHANGE TELECOMMUNICATIONS PRICE LIST
SECTION 2 – RULES AND REGULATIONS (CONT’D.)
2.9 DISCONTINUANCE OF SERVICE
2.9.1 Suspension or Termination of Service for Nonpayment
A. The Company may suspend or terminate a Customer’s service if a Customer fails
to pay any billed amount by the date due, make a payment required under an
agreed to payment arrangement, fails to pay or agree in writing to pay equipment
or installation charges, advance payment or deposit.
The Company will provide the Customer with written notice via first class U.S.
Mail or via electronic mail stating the reason for discontinuance and will allow
the Customer not less than seven (7) days to remove the cause for
discontinuance.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
July 21, 2013
Boise, Idaho
Issued: July 10, 2013 Effective: July 21, 2013
Issued By: Julie P. Laine, Secretary
60 Columbus Circle
New York, NY 10023
Time Warner Cable Business LLC Idaho Price List
Original Page 31
INTEREXCHANGE TELECOMMUNICATIONS PRICE LIST
SECTION 2 – RULES AND REGULATIONS (CONT’D.)
2.9 DISCONTINUANCE OF SERVICE (CONT’D.)
2.9.1 Suspension or Termination of Service for Nonpayment, (Cont’d.)
B. Service shall only be suspended during the hours between 8:00 AM and 7:30 PM,
Monday through Thursday and between the hours of 8:00 AM and 3:00 PM on
Friday. It shall not be suspended or terminated for nonpayment on weekends,
public holidays, other federal and state holidays proclaimed by the President or
the Governor, or on days when the main business office of the Company is not
open for business, or during the periods from December 23rd through December
26th or December 30th through January 2nd.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
July 21, 2013
Boise, Idaho
Issued: July 10, 2013 Effective: July 21, 2013
Issued By: Julie P. Laine, Secretary
60 Columbus Circle
New York, NY 10023
Time Warner Cable Business LLC Idaho Price List
Original Page 32
INTEREXCHANGE TELECOMMUNICATIONS PRICE LIST
SECTION 2 – RULES AND REGULATIONS (CONT’D.)
2.9 DISCONTINUANCE OF SERVICE
2.9.2 Exceptions to Suspension and Termination for Nonpayment
Service shall not be suspended or terminated for:
A. Nonpayment for Service for which a bill has not been rendered;
B. Nonpayment for Service which has not been rendered;
C. Nonpayment of any billed charge which is in dispute during the period before a
determination of the dispute is made by the Company in accordance with the
Company’s complaint handling procedures.
D. Service may be suspended or terminated for nonpayment of the undisputed
portion of a disputed bill or deposit if the Customer does not pay the undisputed
portion after being asked to do so.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
July 21, 2013
Boise, Idaho
Issued: July 10, 2013 Effective: July 21, 2013
Issued By: Julie P. Laine, Secretary
60 Columbus Circle
New York, NY 10023
Time Warner Cable Business LLC Idaho Price List
Original Page 33
INTEREXCHANGE TELECOMMUNICATIONS PRICE LIST
SECTION 2 – RULES AND REGULATIONS (CONT’D.)
2.9 DISCONTINUANCE OF SERVICE (CONT’D.)
2.9.3 Termination for Cause Other than Nonpayment
The Company may terminate Service and sever the connection(s) from the Customer’s
premises under the following conditions:
A. In the event of prohibited, unlawful or improper use of the facilities or Service, or
any other violation by the Customer of this Price List or the rules and regulations
governing the facilities and Service; or
B. If, in the judgment of the Company, any use of the facilities or Service by the
Customer may adversely affect the Company’s personnel, plant, property or
Service. The Company shall have the right to take immediate action, including
termination of the Service and severing of the connection, without notice to the
Customer when injury or damage to personnel, plant, property or Service is
occurring, or is likely to occur; or
C. In the event of unauthorized use, where the Customer fails to take reasonable
steps to prevent the unauthorized use of the facilities or Service received from the
Company; or
D. Company will make a reasonable effort to notify the Customer before such
termination and will allow the Customer an appropriate opportunity to respond to
such notice.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
July 21, 2013
Boise, Idaho
Issued: July 10, 2013 Effective: July 21, 2013
Issued By: Julie P. Laine, Secretary
60 Columbus Circle
New York, NY 10023
Time Warner Cable Business LLC Idaho Price List
Original Page 34
INTEREXCHANGE TELECOMMUNICATIONS PRICE LIST
SECTION 2 – RULES AND REGULATIONS (CONT’D.)
2.9 DISCONTINUANCE OF SERVICE (CONT’D.)
2.9.4 Prohibited, Unlawful or Improper Use of Facilities or Service
Prohibited, unlawful or improper us of the facilities or Service includes, but is not limited
to:
A. The use of facilities or Service of the Company without payment of Price List
charges;
B. Use of the service in any manner so as to harass, frighten, abuse or torment any
other person or persons;
C. The use of profane or obscene language;
D. The use of the Service in a manner such that it interferes with the Service of other
Customers or prevents them from making or receiving calls;
E. The use of a mechanical dialing device or recorded announcement equipment to
seize a Customer’s line, thereby interfering with the Customer’s use of the
Service; or
F. Engaging in or permitting fraudulent use.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
July 21, 2013
Boise, Idaho
Issued: July 10, 2013 Effective: July 21, 2013
Issued By: Julie P. Laine, Secretary
60 Columbus Circle
New York, NY 10023
Time Warner Cable Business LLC Idaho Price List
Original Page 35
INTEREXCHANGE TELECOMMUNICATIONS PRICE LIST
SECTION 2 – RULES AND REGULATIONS (CONT’D.)
2.9 DISCONTINUANCE OF SERVICE (CONT’D.)
2.9.5 Abandonment or Unauthorized Use of Facilities
A. If Company determines that facilities have been abandoned, or are being used by
unauthorized persons, or that the Customer has failed to take reasonable steps to
prevent unauthorized use, the Company may terminate the Service.
B. Company may suspend or terminate service for abandonment or unauthorized use
if the Company makes a reasonable attempt to determine occupancy or
authorized use, or the Customer takes reasonable steps to prevent unauthorized
use. A notice will be sent to the Customer five (5) days before such suspension or
termination. The notification requirement is waived when previous mailings were
returned by the Post Office or the Company is advised that a new occupant has
moved into the location.
C. In the event that Service is terminated for abandonment of facilities or
unauthorized use and Service is subsequently restored to the same Customer at
the same location:
1. No charge shall apply for the period during which Service has been
terminated; and
2. Reconnection charges will apply when Service is restored. However, no
charge shall be made for reconnection if the Service was terminated due
to an error on the part of the Company.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
July 21, 2013
Boise, Idaho
Issued: July 10, 2013 Effective: July 21, 2013
Issued By: Julie P. Laine, Secretary
60 Columbus Circle
New York, NY 10023
Time Warner Cable Business LLC Idaho Price List
Original Page 36
INTEREXCHANGE TELECOMMUNICATIONS PRICE LIST
SECTION 2 – RULES AND REGULATIONS (CONT’D.)
2.9 DISCONTINUANCE OF SERVICE (CONT’D.)
2.9.6 Change in Company’s Ability to Secure Access
Any change in the Company’s ability (a) to secure and retain suitable facilities and rights
for the construction and maintenance of the necessary facilities and equipment, or (b) to
secure and retain suitable space for its plant and facilities in the building where Service is
provided to the Customer may require termination of a Customer’s Service until such
time as new arrangements can be made. Under such circumstances, no charges will be
assessed the Customer while Service is terminated, and no connection charges will apply
when Service is restored.
2.9.7 Emergency Termination of Service
The Company will immediately terminate the Service of any Customer, on request, when
the Customer has reasonable belief that the Service is being used by an unauthorized
person or persons. The Company may require that the request be submitted in writing as a
follow-up to a request made by telephone.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
July 21, 2013
Boise, Idaho
Issued: July 10, 2013 Effective: July 21, 2013
Issued By: Julie P. Laine, Secretary
60 Columbus Circle
New York, NY 10023
Time Warner Cable Business LLC Idaho Price List
Original Page 37
INTEREXCHANGE TELECOMMUNICATIONS PRICE LIST
SECTION 2 – RULES AND REGULATIONS (CONT’D.)
2.10 TAXES AND OTHER CHARGES
The Customer may be responsible for payment of any Federal, Idaho or local sales, use, gross
receipts, access or other taxes, charges, surcharges (however designated), franchise and permit
fees, and all taxes, fees, and other exactions imposed on the Company or its Service by
governmental jurisdictions, other than taxes imposed generally on the Company’s net income.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
July 21, 2013
Boise, Idaho
Issued: July 10, 2013 Effective: July 21, 2013
Issued By: Julie P. Laine, Secretary
60 Columbus Circle
New York, NY 10023
Time Warner Cable Business LLC Idaho Price List
Original Page 38
INTEREXCHANGE TELECOMMUNICATIONS PRICE LIST
SECTION 2 – RULES AND REGULATIONS (CONT’D.)
2.11 USE OF CUSTOMER’S SERVICE BY OTHERS
2.11.1 Customers and Authorized Users
Services provided hereunder are provided solely for the use of the Customer, Users and
End Users. Customers may not resell such Service to a third party for any form of
compensation.
2.11.2 Relocation, Transfers and Assignments
Neither the Company nor the Customer may assign or transfer its rights or duties in
connection with the Service and facilities provided by the Company without the written
consent of the other party, except that the Company may assign its rights and duties (a) to
any subsidiary, parent company or affiliate of the Company, (b) pursuant to any sale or
transfer of substantially all the assets of the Company; or (c) pursuant to any financing,
merger or reorganization of the Company. Transfer of all or a portion of a Customer’s
account, the Service or the Company’s equipment by the Customer to any other person or
entity, or to a new residence or other location, is prohibited.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
July 21, 2013
Boise, Idaho
Issued: July 10, 2013 Effective: July 21, 2013
Issued By: Julie P. Laine, Secretary
60 Columbus Circle
New York, NY 10023
Time Warner Cable Business LLC Idaho Price List
Original Page 39
INTEREXCHANGE TELECOMMUNICATIONS PRICE LIST
SECTION 2 – RULES AND REGULATIONS (CONT’D.)
2.12 CANCELLATION OF SERVICE
If the Customer has subscribed to Service under a term agreement and cancels a service order or
terminates Service before the completion of the term for any reason whatsoever other than a
Service interruption (as defined in Section 2.7), the Customer agrees to pay to the Company:
2.12.1 All nonrecurring charges as specified in this Price List; plus
2.12.2 Any disconnection, early cancellation or termination charges reasonably incurred and
paid to third parties by the Company on behalf of the Customer; plus
2.12.3 All recurring charges specified in this Price List for the balance of the then-current term.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
July 21, 2013
Boise, Idaho
Issued: July 10, 2013 Effective: July 21, 2013
Issued By: Julie P. Laine, Secretary
60 Columbus Circle
New York, NY 10023
Time Warner Cable Business LLC Idaho Price List
Original Page 40
INTEREXCHANGE TELECOMMUNICATIONS PRICE LIST
SECTION 2 – RULES AND REGULATIONS (CONT’D.)
2.13 NOTICES AND COMMUNICATIONS
All notices or other communications required to be given pursuant to this Price List will be
delivered via e-mail and/or first-class mail. The Company or the Customer shall advise the other
party of any changes to the addresses designated for notices, other communications or billing, by
following the procedures for giving notice set forth herein.
2.14 SPECIAL CONSTRUCTION AND SPECIAL ARRANGEMENTS
2.14.1 Special Construction and Non-Routine Maintenance
A. Subject to the agreement of the Company and to all of the regulations contained
in this Price List, special construction, special arrangements and non-routine
maintenance may be undertaken on a reasonable-efforts basis at the request of the
Customer. Such special construction, special arrangements and non-routine
maintenance may be performed outside the Company’s regular business hours or
(in the Company’s sole discretion and subject to any conditions it may impose) in
hazardous locations. Special arrangements include any service or facility relating
to a regulated service not otherwise specified under this Price List, or for the
provision of Service on an expedited basis or in some other manner different
from the normal Price List conditions. In such cases, charges based on the cost of
labor, material and other costs incurred by or charged to the Company will apply.
If installation is started during regular business hours but, at the Customers’
request, extends beyond regular business hours into time periods including, but
not limited to weekends, holidays and/or nights, additional charges may apply.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
July 21, 2013
Boise, Idaho
Issued: July 10, 2013 Effective: July 21, 2013
Issued By: Julie P. Laine, Secretary
60 Columbus Circle
New York, NY 10023
Time Warner Cable Business LLC Idaho Price List
Original Page 41
INTEREXCHANGE TELECOMMUNICATIONS PRICE LIST
SECTION 2 – RULES AND REGULATIONS (CONT’D.)
2.14 SPECIAL CONSTRUCTION AND SPECIAL ARRANGEMENTS (CONT’D.)
2.14.2 Where the Company furnishes a facility or Service for which a rate or charge is not
specified in this Price List, charges will be based on the costs incurred by the Company
and may include:
Nonrecurring charges;
Recurring charges;
Termination liabilities; or
Combinations thereof.
The agreement for special construction will ordinarily include a minimum Service
commitment based upon the estimated service of the facilities provided.
2.14.3 Termination Liability
To the extent that there is no other requirement for use by the Company, a termination
liability may apply for facilities specially constructed at the request of the Customer.
2.15 INDIVIDUAL CASE BASIS ARRANGEMENTS
Rates for Individual Case Basis (ICB) arrangements may be developed on a case-by-case basis in
response to a bona fide request from a Customer or prospective Customer for services which vary
from tariffed arrangements. Rates quoted in response to such requests may be different than those
specified for such service in this Price List. ICB rates will be offered to Customers in writing and
will be made available to similarly situated Customers.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
July 21, 2013
Boise, Idaho
Issued: July 10, 2013 Effective: July 21, 2013
Issued By: Julie P. Laine, Secretary
60 Columbus Circle
New York, NY 10023
Time Warner Cable Business LLC Idaho Price List
Original Page 42
INTEREXCHANGE TELECOMMUNICATIONS PRICE LIST
SECTION 3 – SERVICE DESCRIPTIONS AND RATES
3.1 HIGH CAPACITY TRANSMISSION SERVICES
High Capacity Transmission Services provides a point-to-point, point-to-multipoint and
multipoint-to-multipoint dedicated connection between one or more customer-designated
locations and/or the Company. The service may utilize Ethernet interfaces, optical fiber and/or
coaxial cable facilities, is scalable from 1 Mbps to 10 Gbps and will be designed and provisioned
on an Individual Case Basis (ICB) pursuant to contracts with Customers. All requesting
Customers shall have non-discriminatory access to ICB Services and facilities at
nondiscriminatory rates, terms and conditions.
3.2 SERVICE CONNECTION AND RELATED CHARGES
Nonrecurring charges may apply to Customer requests for connecting, moving, or changing
Service. These charges will be determined on an Individual Case Basis (ICB) and will apply in
addition to any other scheduled rates and charges that otherwise apply under this Price List.
3.2.1 Charges for the connection, move, or change of Service may apply for work being
performed during the Company’s normal business hours. If the Customer requests that
overtime labor be performed at a premises on the day or days of the week other than
normal work hours or on holidays, or interrupts work once it has begun, an additional
charge may apply based on the additional costs involved.
3.2.2 Changes in location of the Customer’s Service from one premises to another may be
treated as new Service connections with the appropriate Service Charges applying.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
July 21, 2013
Boise, Idaho
Issued: July 10, 2013 Effective: July 21, 2013
Issued By: Julie P. Laine, Secretary
60 Columbus Circle
New York, NY 10023
Time Warner Cable Business LLC Idaho Price List
Original Page 43
INTEREXCHANGE TELECOMMUNICATIONS PRICE LIST
SECTION 3 – SERVICE DESCRIPTIONS AND RATES (CONT’D.)
3.3 PROMOTIONAL OFFERINGS
The Company may from time to time elect to offer temporary promotional programs.
3.4 EMPLOYEE RATES
The Company may offer special rates or rate packages to its employees or employees of its
affiliates.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
July 21, 2013
Boise, Idaho