Talk America Services LLC.pdf

Talk America Services, LLC ldaho Price List
Page 1 of 9
TELECOM MU N ]CATIONS SERVICES
PRICE IIST
TALK AMERICA SERVICES, LIC
lssued: September 19, 20L4 Effective:
By: Senior Vice President - Corporate Development and Operations
4001 N. Rodney Parham Road
Little Rock, AR722L2
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 8, 2015
Boise, Idaho
Talk America Services, LLC
TABLE OF CONTENTS
APPLICATION OF PRICE LIST
SECTION 1: MISCELLANEOUS SERVICES
SECTION 2: RESIDENTIAL SERVICE PACKAGES
SECTION 3: RESIDENTIAL SERVICE CHARGES
SECTION 4: LONG DISTANCE SERVICES
ldaho Price List
Page 2 of 9
TABTE OF CONTENTS
PAGE NUMBER
lssued : September 79, 20L4 Effective:
By: Senior Vice President - Corporate Development and Operations
4001 N. Rodney Parham Road
Little Rock, AR722L?
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 8, 2015
Boise, Idaho
Talk America Services, LLC ldaho Price List
Page 3 of 9
APPLICATION OF PRICE LIST
Talk America Services, LLC, ("the Company") offers intrastate, intraLATA, interexchange and local services
within the State of ldaho. This Price List contains the Company's services and pricing, and associated
terms and conditions.
The Company's services and pricing are provided subject to the availability of facilities and technology
and compatibility with customer facilities and equipment. Not all services and pricing may be available in
all areas. General Terms and Conditions applicable to all Windstream entities' services, including those
contained in this Price List, may be found at: http://www.windstream.com/Terms-and-Conditions/ . The
Company's customer service number is 855-546-5000.
The Company reserves the right to limit, restrict, change, or withdraw the services and pricing contained
herein.
The following entities concur in this Price List:
McLeodUSA Telecommunications Services, LLC
The concurring entities' residential services, as described in their individual tariffs and/or price lists, are
grandfathered as of the effective date of this price list. The grandfathered residential services are
available only to current residential customers at their present locations for the duration of the current
term or contract. The applicable concurring entity tariffs are:
McLeodUSA Telecommunications Services, LLC dlbla PAETEC Business Services lnterexchange
and LocalTariff No. 3
lssued : September 79, 20t4 Effective:
By: Senior Vice President - Corporate Development and Operations
4001 N. Rodney Parham Road
Little Rock, AR72212
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 8, 2015
Boise, Idaho
Talk America Services, LLC ldaho Price List
Page 4 of 9
SECTION 1: MISCELLANEOUS SERVICES
Directorv Listines
The Customer's main billing telephone number will be published in the telephone directory at no charge.
ln the absence of gross negligence or willful misconduct, no liability for damages arising directory listing
errors shall attach to the Company.
A Non-Published Listing provides for suppression of printed and recorded directory listings. A Customer's
name and number do not appear in printed directories or Directory Assistance Bureau records.
Non-Listed Listing provides for suppression of printed directory listings only. Parties may still obtain the
Customer's number by calling the Directory Assistance Bureau.
Non-Published or
Non-Listed
Per Call
Monthlv Recurrins Charee
Ss'gs
Directorv Assistance
Sr.gg
Taxes. Fees, and Surcharges
The Customer is responsible for the payment of fees, surcharges, and taxes including federal excise,
franchise, state/local sales and use taxes, and other taxes imposed by governmental and regulatory
jurisdictions, all of which shall be separately designated on the Company's invoices. Any taxes imposed by
a localjurisdiction (e.g., county and municipal) will only be recovered from those Customers residing in the
affected jurisdictions. The Customer is responsible for payment of any taxes that apply retroactively. lf any
entity other than the Company imposes charges on the Company as part of a service the Customer
requested, those charges may be passed on to the Customer.
Billine Charees
Late Payment Charge: lf any portion of a Customer's payment is not received by the Company within 20
days of receipt of the bill, or if any portion of the payment is received by the Company in funds which are
not immediately available upon presentment, then a late payment charge of 55.00 plus 1.5% per month
shall be due to the Company.
Speed Pay: lf the Customer's account is delinquent or when the Customer calls the Company's business
office to make payment arrangement, the Customer will be given the option to use the Speed Pay
electronic payment system. Customers electing SpeedPay will be notified in advance of an additional
SpeedPay processing fee of SS.OO.
Returned Check Charge:
A service charge equal to the greater of 525.00 or 5% of the face amount of the instrument will be assessed
in accordance with state law for all checks returned by a financial institution for insufficient or uncollected
funds, closed account, apparent tampering, missing signature or endorsement, or any other insufficiency.
lssued: September 79, 2074 Effective:
By: Senior Vice President - Corporate Development and Operations
4001 N. Rodney Parham Road
Little Rock, AR72212
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 8, 2015
Boise, Idaho
Talk America Services, LLC ldaho Price List
Page 5 of 9
SECTION 2: RESIDENTIAL SERVICE PACKAGES
Services in this section are available to new or existing residential customers. Standard taxes, fees, and
surcharges apply. All packages are 'Month to Month". There is no term commitment for any plan.
For packages that include "Unlimited" calling, there is a cap of 5,000 minutes per month. Exceeding this
cap may be excessive usage for residential service, and may result in a warning, suspension or
term ination of services.
All new services have an associated lnstallation Fee, which may be waived for customers porting an
existing number from another provider. For new customers that fail the credit check, the non-recurring
fee is collected at the time of sale. For new customers that pass the credit check, this fee appears on the
first month's invoice.
Value Phone Package
lncluded in the monthly charge:o UnlimitedLocalCallingo Last Call Connect, Repeat Dial, Speed Dial and Three Way Conference Calling
Long Distance: 50.09 per minute in US and Canada
Monthlv RecurrinsCharge Non-RecurrinsCharge
Per Line
End User Common Line charge
Voice Mail
Caller lD
CallWaiting
Anonymous Ca ll Rejection
Call Blocking
Call Forwarding
Remote Call Forwarding
S1s.es
So.oo
s4.2s
ss.7s
Sg.zs
Sz.os
S3.zs
Sg.zs
Ss.oo
$39.ss
Local Connect Package
lncluded in the monthly charge:o UnlimitedLocalCallingo Voicemail, Caller lD, Call WaitinB, Anonymous Call Rejection, Call Blocking, Call Forwarding, Last
Call Connect, Repeat Dial, Remote Call Forwarding, Speed Dialing, Three Way Conference Calling
Long Distance SO.0S per minute in US and Canada
Monthlv RecurrinsCharge Non-RecurrinsCharge
Per Line sgs.oo s39.95
lssued: September L9,2074 Effective:
By: Senior Vice President - Corporate Development and Operations
4001 N. Rodney Parham Road
Little Rock, AR72272
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 8, 2015
Boise, Idaho
Talk America Services, LLC ldaho Price List
Page 5 of 9
Complete Connect Package
lncluded in the monthly charge:
o UnlimitedLocalCalling
o Unlimited Long Distance Calling in US and Canada
o Voicemail, Caller lD, Call Waiting, Anonymous Call Rejection, Call Blocking, Call Forwarding, Last
Call Connect, Repeat Dial, Remote Call Forwarding, Speed Dialing, Three Way Conference Calling
Local Connect Plus Package
lncluded in the monthly charge:o UnlimitedLocalCallingo Voicemail, Caller lD, Call Waiting, Anonymous Call Rejection, Call Blocking, Call Forwarding, Last
Call Connect, Repeat Dial, Remote Call Forwarding, Speed Dialing, Three Way Conference Callingo High-Speed DSL lnternet up to 8MPS.o Free 4 port Wi-Fi Router (shipping extra) and self-installation kit.o Three email addresses, free pop-up blocker, SPAM blocker and anti-virus protection.
Long Distance SO.OS per minute in US and Canada
Per Line
Per Line
Modem Shipping Charge
Per Line
Modem Shipping Charge
Monthlv Recurrins Charee
54s.oo
Non-Recurring Charge
s3e.9s
Complete Connect Plus Packaee
lncluded in the monthly charge:o UnlimitedLocalCallingr Unlimited Long Distance in US and Canada
o Voicemail, Caller lD, Call Waiting, Anonymous Call Rejection, Call Blocking, Call Forwarding, Last
Call Connect, Repeat Dial, Remote Call Forwarding, Speed Dialing, Three Way Conference Calling
High-Speed DSL lnternet up to 8MPS.
. 4 port Wi-Fi Router (shipping extra) and self-installation kit.o Three email addresses, free pop-up blocker, SPAM blocker and anti-virus protection.
Monthlv Recurrins Charse
Sss.oo
Monthlv Recurrins Charse
S6s.oo
Non-Recurring Charge
s7e.eo
s12.9s
Non-Recurring Charge
s79.e0
s1.2.es
lssued: September !9, 2014 Effective:
By: Senior Vice President - Corporate Development and Opgrations
4001 N. Rodney Parham Road ILittle Rock, AR722t2 I
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 8, 2015
Boise, Idaho
Talk America Services, LLC
Residential Optional Features
Optional Features are available on all Residential Service Packages for an additional charge:
ldaho Price List
Page 7 of 9
Unlimited Directory Assistance
Wire-Guard (Not available in
rental properties)
Distinctive Ring
Monthlv Recurrine Charee
Srz'gs
So'gs
Sa.gs
lssued : September 79, 2074
By: Senior Vice President - Corporate Development and Operations
4001 N. Rodney Parham Road
Little Rock, AR72272
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 8, 2015
Boise, Idaho
Talk America Services, LLC
SECTION 3: RESIDENTIAT SERVICE CHARGES
Unless otherwise specified, the following non-recurring charges apply to Residential Services.
ldaho Price List
Page 8 of 9
800 Numbers
TravelCalling Cards
CID Name Changes
Collect Call and/or
3rd Party Blocks
Add New Service
Remove Service
Outside Move
(POTS or DSL)
Feature Changes
Listing Changes
Plan Changes
Number Changes
Add/Chanee Fee
s 10.80
S ro.ao
S ro.go
S ro.so
S ro.eo
5 ro.so
S gs.gs
S ro.go
s 10.80
S ro.go
5 gs.oo
Local or Primarv lnterexchange Carrier Charge (LPIC/PICl
lnitial PIC/LPIC selections will be processed at a SS.S0 charge per line, which may be waived if the
Customer chooses Company as its long distance provider. A non-recurring SS.50 charge is applicable to
subsequent PIC/LPIC changes. lf a PIC/LPIC change is initiated by an IXC on behalf of the Customer, and
the Customer denies having made a change, and the IXC is unable to produce documentation of the
change with a letter of agency signed by the Customer, the Customer will be reassigned to its previous
PIC/LPIC and the IXC will be charged.
lssued : September L9, 2074 Effective:
By: Senior Vice President - Corporate Development and Operations
4001 N. Rodney Parham Road
Little Rock, AR722L2
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 8, 2015
Boise, Idaho
Talk America Services, LLC
Travel Calling Cards:
800 Numbers:
SECflON 4: LONG DISTANCE SERVICES
Per Minute, US calls
Per Minute, lnternational
calls
Per Call Surcharge
Per Minute
S.zs
S.za
51.2s
S.ro
lssued: September 79, 2014 Effective:
By: Senior Vice President - Corporate Development and Operations
4001 N. Rodney Parham Road
Little Rock, AR72212
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 8, 2015
Boise, Idaho