Silv Communication Inc.pdf

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FILED Original Sh No.
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UTILITIES COI"H"ilSSION
TITLE SHEET
LONG DISTANCE TARIFF
SIL V COMMUNICATION INC.
COMPETITIVE TELECOMMUNICATION SERVICES
This tariff contains the description, regulations, and rates applicable to the furnishing
of service for telecommunications services provided by Silv Communication, Inc.
with principal offices at 3440 Wilshire Blvd., Ste. 807 Los Angeles, CA. 90010
[phone] This tariff applies to services furnished within Idaho, This
tariff is on file with the Idaho Public Commission, where copies may be inspected
during normal business hours,
f~aho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
NaV 11 2002
Boise. Idaho
Issued: MD. AMINUR RAHMAN Effective: June 19 2002
TEL [phone]
MD AMINUR RAHMAN
SIL V COMMUNICA nON INC.
3440 WILSHIRE BLV., STE. 807
LOS ANGELES, CA 90010
SIL VCOMM~Y AHOO.COM
800- 770.3057
FAX [phone]
SIL V COMMUNICA TION INCo
Original Sheet No.
CHECK SHEET
Pages 1 through 19 inclusive of this tariff are effective as of the date shown at the bottom of
the respective page( s), Original and revised pages as named below are all changes from the
original tariff and are currently in effect as of the date at the bottom of this page,
PAGE REVISION
ORIGINAL
ORIGINAL
ORIGINAL
ORIGINAL
ORIGINAL
ORIGINAL
ORIGINAL
ORIGINAL
ORIGINAL
ORIGINAL
ORIGINAL
ORIGINAL
ORIGINAL
ORIGINAL
ORIGINAL
ORIGINAL
ORIGINAL
ORIGINAL
ORIGINAL
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
Nav 11 2002
Boise. Idaho
Issued: MD. AMINUR RAHMAN Effective: June 19 2002
TEL [phone]
MD AMINUR RAHMAN
SIL V COMMUNICA nON INC.
3440 WILSHIRE BLV., STE. 807
LOS ANGELES, CA 90010
SIL VCOMM~Y AHOO.COM
800- 770-3057
FAX [phone]
SIL V COMMUNICA TION INCo
Original Sheet No.
TABLE OF CONTENTS
TITLE SHEET
CHECK SHEET
TABLE OF CONTENTS
SYMBOLS
TARIFF FORMA T
SECTION 1- TECHNICAL TERMS AND ABBREVIATION
SECTION 2 - RULES AND REGULATIONS
SECTION 3- DESCRIPTION OF SERVICE 15-
JECTION 4- RATES 17-
Idaho P~blic Utilities Commission
OffIce of the Secretary
ACCEPTED FOR FILING
NaV 11 2002
Boj.5e, Idaho
Issued: MD. AMINUR RAHMAN Effective: June 19, 2002
TEL [phone]
MD AMINUR RAHMAN
SIL V COMMUNICATION INC.
3440 WILSHIRE BLV., STE. 807
LOS ANGELES, CA 90010
SIL VCOMM~Y AHOO.COM
800.770-3057
FAX [phone]
SIL V COMMUNICA TION INCo
Original Sheet No.
SYMBO LS
The following are the only symbols used for the purpose indicated below:
(D)
(I)
(M) -
(N)
(R)
(T)
Discontinued rate or regulation
Increase in rate
Moved to/from another tariff location
New rate or regulation
Reduction in Rate
Change in text only
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
Nav 11 2002
Boise, Idaho
Issued: MD. AMINUR RAHMAN Effective: June 19 2002
TEL [phone]
MD AMINUR RAHMAN
SIL V COMMUNICA nON INC.
3440 WILSHIRE BL V., STE. 807
LOS ANGELES, CA 90010
SIL VCOMM~Y AHOO.COM
800- 770-3057
FAX [phone]
SIL V COMMUNICA TION INCo
Original Sheet No.
TARIFF FORMAT
A. Sheet Numbering Sheet number appear in the lower right comer of the page. Sheets are
numbered sequentially. However, new sheets are occasionally added to the tariff. When a new sheet is added
between sheets already in effect, a decimal is added. For example, a new sheet added between pages 14 and
15 would be 14.
B- Sheet Revision Numbers Revision numbers appear in the upper right comer of each page. These
numbers are used to determine the most current sheet version on file with the Idaho Public Utilities
Commission. For example, 4th Revised Sheet No. 14 cancels the 3rd Revised Sheet No. 14 Because of various
suspension periods, deferrals, etc. The Idaho Public Utilities Commission follows in its tariff approval
process; the most current sheet number on file with the Idaho Public Utilities Commission is not always the
tariff sheet in effect. Consult the Check Sheet for the page currently in effect.
C- Paragraph Numbering Sequence-There nine levels of paragraph coding. Each level of coding is
subservient to its next higher level.
1.1
2. 1. LA.
2. 1. LA. 1
2. 1. LA. 1. (a).
2. 1. LA. 1.(a).
1. LA. 1. (a)I.(i).
(a)I.(i)..(1 ).
Check Sheets-When a tariff filing is made with the Idaho Public Utilities Commission, an updated
check sheet accompanies the tariff filing. The check sheet lists the sheets contained in the tariff, with a cross
reference to the current revision number. When new sheets are added, the check sheet is changed to reflect
the revision. All revision made in a given filing are designated by an asterisk (*). There will be no other
symbols used on this page if these are the only changes made to it (i., the format, etc., remains the same, just
revised revision levels on some pages). The tariff user should refer to the latest check sheet to find out if a
particular sheet is the most current on file with the Idaho Public Utilities Commission. .
...--
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
Nav 11 2002
R".cp I$lfO
Issued: MD. AMINUR RAHMAN Effective: June 19 2002
TEL [phone]
MD AMINUR RAHMAN
SIL V COMMUNICA nON INC.
3440 WILSHIRE BLV., STE. 807
LOS ANGELES, CA 90010
SIL VCOMM~Y AHOO.COM
800-770- 3057
FAX [phone]
SIL V COMMUNICA TION INCo
Original Sheet No.
SECTION 1 - TECHNICAL TERMS AND ABBREVIATIONS
Carrier or company - Silv Communication, Inc.
Customer- The person, Firm Corporation, end user or other entity which orders or uses
services and is responsible for the payment of charges.
Commission- Idaho Public Utilities Commission
Holidays-
Day.
New Year s Day, Fourth of July, Labor Day, Thanksgiving Day and Christmas
Service Agreement - Company s standard form for the ordering and acceptance of a
customer s request for and commitment to take Company s service offerings pursuant to this
tariff.
Underlying Carrier - The telecommunication carrier whose network facilities provide the
echnical capability and capacity necessary to the transmission and reception of customer
elecommunications traffic within Idaho.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
NaV 11 2002
Boise, Idaho
Issued: MD. AMINUR RAHMAN Effective: June 19, 2002
TEL [phone]
MD AMINUR RAHMAN
SIL V COMMUNICA nON INC.
3440 WILSHIRE BLV., STE. 807
LOS ANGELES, CA 90010
SIL VCOMM~Y AHOO.COM
800- 770-3057
FAX [phone]
SIL V COMMUNICA TION INCo
Original Sheet lVo.
2.3
SECTION 2- RULES AND REGULATIONS
Understanding of Company
Company undertakes to provide only those designated Services as are furnished under
the terms and subject to the conditions and customer payment of the applicable rates
of this tariff for communications originating and terminating within Idaho.
The Company s services are available to its customers twenty-four hours per day,
seven days per week.
Limitations
Service is offered subject to the availability of the facilities of Company s Underlying
Carrier and the provisions of this tariff.
Company reserves the right to discontinue furnishing service, or limit the use of
service, if necessitated by conditions beyond its control, including without limitation
for customer non-payment of charge; or when the customer s used of a service
becomes or is in violation of the law or the provisions of this tariff.
The Services provided under this tariff are subject to the direct and exclusive control
of the Company. No one may alteration; effect, transfer or assignment would result in
a interruption of the Services or a change in the customer s location to which the
Services are to be provided.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
Nay 11 2002
l~:~,:.p. It~hl)
Issued: MD. AMINUR RAHMAN Effective: June 19, 2002
MD AMINUR RAHMAN
SIL V COMMUNICA nON INC.
3440 WILSHIRE BLV., STE. 807
LOS ANGELES, CA 90010
SIL VCOMM~Y AHOO.COM
800- 770-3057
TEL [phone] FAX [phone]
SIL V COMMUNICA TION INCo
Original Sheet No.
SECTION 2 - RULES AND REGULATIONS (Cont' d)
Limitations (Cont'd)
2.4 In the event prior written permission from the Company is given for any
assignment or transfer, all regulations and conditions contained in this tariff shall
apply to all such permitted assignees or transferees, as well as all conditions for
servIce.
2.3 Liabilities of the Company
2.3.
2.3.
Company has no liability for damages arising out of mistakes, interruptions
omissions, delays, errors, or defects in the transmission or call processing of
customer s communications traffic by the Underlying Carrier. The
Company s liability for such damages occurring in the course of furnishing
the Company s Services but not caused by its gross negligence or willful
misconduct or that of its employees or agents, in no event shall exceed an
amount equivalent to the proportionate charge to the customer for the period
during which such mistakes, interruptions, omissions, delays, errors, or
defects in the Company s furnishing of its Services occur.
Acceptance of the provisions of Section 2.3.1 by the Commission does not
constitute its determination that the limitation of liability imposed by the
Company should be upheld in a court of law; but the recognition that as it is
the duty of the courts to adjudicate negligence claims and rights to recover
damages therefore, so it is the duty of the courts to determine the validity of
the exculpatory provisions of Section 2.Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
Nav 11 2002
Boise, Idaho
Issued: MD. AMINUR RAHMAN
TEL [phone]
Effective: June 19,2002
MD AMINUR RAHMAN
SIL V COMMUNICA nON INC.
3440 WILSHIRE BL V., STE. 807
LOS ANGELES, CA 90010
SIL VCOMM~Y AHOO.COM
800- 770-3057
FAX [phone]
SIL V COMMUNICA TION INCo
Original Sheet No.
SECTION 2 - RULES AND REGULATIONS (Cont'
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
Nav 11 2002
2.3 Liabilities of the Company (Cont'
3.3
2.4
2.4.
2.4.
Boise. Idaho
Company shall be indemnified and held harmless by the customer against:
(A)Claims for libel, Slader, or infringement of copyright arising out of
the material, data, information, or other content of a customer
communications traffic;
(B)Claims for patent infringement arising from a customer s use of its
equipment, facilities, or systems with the Company s Services; and
(C)All other Claims arising out of any act or omission of the customer
connection with any service provided by Company.
Interruption of Service
Credit allowance for the interruption of service is subject to the general
liability provisions set forth in Section 2.3.1 herein. Customer shall receive
no credit allowance for interruption of service due to Carrier s testing or
adjusting, negligence of the customer, or to the failure of channels or
equipment provided by the customer, It shall be the obligation of the
customer to notify the Company immediately of any interruption in service
for which a credit allowance is claimed. Before giving such notice, the
customer in connection with Company s Services.
No credit is allowed in the event service must be interrupted in order to
provide routine service quality or related investigations.
Issued: MD. AMINUR RAHMAN
TEL [phone]
Effective: June 19 2002
MD AMINUR RAHMAN
SILV COMMUNICATION INC.
3440 WILSHIRE BLV., STE. 807
LOS ANGELES, CA 90010
SIL VCOMM~Y AHOO.COM
800- 770-3057
FAX [phone]
SIL V COMMUNICA TION INCo
Original Sheet No.
Idaho Public Utilities Commission
SECTION 2 - RULES AND REGULATIONS (Cont'
ACC~WTE8hFgReWrLlNG
2.4 Interruption of Service (Cont'd) NOV 11 2002
2.4.3 Credit for failure of service shall be allowed only when such falffffr~d
caused by or occurs due to causes within the control of Company or in the
event company is entitle to a credit for the failure of the facilities of
Company s Underlying Carrier used to furnish customer s service.
2.4.4 No credit shall be allowed
For failure of services or facilities of customer; or(A)
(B)F or failure of services or equipment caused by the negligence or
willful acts of customer.
2.4.Credit for an interruption shall commence after customer notifies Company
of the interruption or when Company becomes aware thereof, and ceases
when service has been restored.
2.4.6 Before customer notifies Company of an interruption, customer shall make
reasonable attempts to ascertain that customer, a third party or its or their
actions and/or equipment is/are not the cause thereof.
2.4.Credits are applicable only to the portion of service interrupted.
2.4.8 For purposes of credit computation, every month shall be considered to
have 720 hours.
2.4.9 No credit shall be allowed for an interruption of a continuous duration of
less that two hours.
Issued: MD. AMINUR RAHMAN Effective: June 19 2002
TEL [phone]
MD AMINUR RAHMAN
SIL V COMMUNICATION INC.
3440 WILSHIRE BLV., STE. 807
LOS ANGELES , CA 90010
SIL VCOMM~Y AHOO.COM
800- 770-3057
FAX [phone]
SIL V COMMUNICA TION INCo
Original Sheet lVo.
SECTION 2 - RULES AND REGULATIONS (Cont'
Interruption of Service (Cont'
2.4.10The customer shall be credited for an interruption of two hours or more at
the rate of 1/720th of the monthly charge for the service affected for each
hour or major fraction thereof that the interruption continues. Calculations
of the credit shall be made in accordance with the following formula.
Credit Formula
Credit = A
720
A" = outage time in hours
B" = total monthly charge for affected facility
Restoration of Service
The use and restoration of service shall be administered by the Underlying
Carrier in accordance with the priority system specified in the Rules and
Regulations of the Idaho Public Utilities Commission.
Deposits
The Company does not require a deposit from its customer
The Company does not collect advance payments.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
NaV 11 2002
Advance Payments
Boise. Idaho
Issued: MD. AMINUR RAHMAN Effective: June 19 2002
TEL [phone]
MD AMINUR RAHMAN
SIL V COMMUNICATION INC.
3440 WILSHIRE BL V., STE. 807
LOS ANGELES, CA 90010
SIL VCOMM~Y AHOO.COM
800.770-3057
FAX [phone]
SIL V COMMUNICA TION INCo
Original Sheet No.
Taxes
SECTION 2 - RULES AND REGULATIONS (Cont'd)
1 Customer will be billed and is responsible for payment of applicable local
state, and federal taxes assessed in conjunction with service used.
2 All state and local taxes (i., sales taxes, gross receipts taxes, municipal
utilities taxes, etc.) are listed as separate line items and are not included in
the quoted rates.
Billing
Company uses an outside billing company to bill its customers
10 Collections
10.1.1
10.
In the event Company incurs fees or expenses, including
attorneys' fees , to collect, or to attempt to collect, any charges
owed Company by customer, including charges alleged to have
resulted from fraud or abuse of customer s services, the
Company shall charge customer all such fees and expenses
including company s reasonable attorneys' fees , incurred to
collect or to attempt to collect its charge.
In accordance with the "filed tariff doctrine , as established by
Judicial and regulatory decision and precedents, customer shall pay
all charges due and owing irrespective of any claims of loss
liability, set off, damages, or other claims against Company shall
charge customer all such fees and expenses, including Company
reasonable attorney s fees, incurred to collect or to attempt to collect~e.
Issued: MD. AMINUR RAHMAN
TEL [phone]
MD AMINUR RAHMAN
SIL V COMMUNICATION INC.
3440 WILSHIRE BLV., STE. 807
LOS ANGELES, CA 90010
SIL VCOMM~Y AHOO.COM
800-770-3057
Effective: June 19, 2002
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
NaV 11 2002
FAX [phone]
Boise, !dJllo
SIL V COMMUNICA TION INCo
Original Sheet No.
SECTION 2 - RULES AND REGULATIONS (Cont'
11 Billing Disputes
11. 1 A valid billing dispute consists of a phone call to customer services
department and at the point credit for dispute amount can be consider by
company and if at that point customer is not satisfied a written documentation
specifically listing the total dollar amount of the dispute, the specific rate
elements being disputed, and their dollar amounts. The dispute must be received
by the Company in writing within 30 days after the due date of the bill. At least
one of the following reasons must be given for the dispute to be considered valid.
Incorrect Rate
Error in quantity (i.e. billing increments)
Service no longer exists
Incorrect customer being billed
Backbilling
11.2 Refusal to pay an entire bill or any portion thereof without written supporting
documentation will be considered a invalid dispute and will be handled as a
nonpayment
11.3 In the event that a billing dispute is resolved in favor of the Company, late
payment charges will apply to amounts withheld pending settlement of the
dispute. Late payment charges are calculated as set forth in Section 4.8 except
that when the amount on or before the payment date, the penalty interest period
shall not begin until 10 days following the payment date
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FlUNG
Nay 11 2002
i8ci~e, Idaho
Issued: MD. AMINUR RAHMAN Effective: June 19 2002
TEL [phone]
MD AMINUR RAHMAN
SIL V COMMUNICATION INC.
3440 WILSHIRE BLV., STE. 807
LOS ANGELES, CA 90010
SIL VCOMM~Y AHOO.COM
800.770-3057
FAX [phone]
SIL V COMMUNICA TION INCo
Original Sheet No.
SECTION 2 - RULES AND REGULATION (Cont'
11 Billing Disputes (Cont'
11.4 In the event that a billing dispute is resolved in favor of the Customer, the
Company will refund any overpayment. In addition, the Company will pay the
customer penalty interest on the overpayment. When a claim is filed within 90
days of the due date, the penalty interest shall begin on the payment data. When
a claim is filed more than 90 days after the due date, the penalty interest period
shall begin form he date the claim or the date of overpayment, whichever is later.
The penalty interest period shall end on the date that the Company actually
refunds the overpayment to the customer. The penalty interest rate shall be the
lesser of:
(1)
(2)
the highest interest rate (in decimal value) which may be levied by law for
commercial transactions, compounded daily for the number of days from
the first date to and including the last date of the period involved, or
000292 per day, compounded daily for the number of days from the date
to and including the last date of the period involved.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
Nav 11 2002
Boise, Idaho
Issued: MD. AMINUR RAHMAN Effective: June 19 2002
TEL [phone]
MD AMINUR RAHMAN
SIL V COMMUNICATION INC.
3440 WILSHIRE BLV., STE. 807
LOS ANGELES, CA 90010
SIL VCOMM~Y AHOO.COM
800- 770-3057
FAX [phone]
SIL V COMMUNICA TION INCo
Original Sheet No.
SECTION 3 - DESCRIPTION OF SERVICES
Usage Based Service
1.1 Long distance usage charges are based on the actual usage of the Company s network.
Timing for all calls begin when the called party answers the call (i.e. when two-way
communications are established) Answer detection is based on standard industry
answer detection methods, including hardware answer detection.
2 Chargeable time for all calls ends when one of the parties disconnects from the call.
1.3 Unless otherwise specified in this tariff, calls are billed in thirty (30) second increments.
1.4 Usage is measured and rounded up to the next higher increments for billing purposes.
j .
5 There are charges applied for incomplete calls.
Outbound Interexchange Service
The Company s service is provided for the use by pre-subscribed Customers or
Authorized users. Calls are routed over the Company s resold transmission and
switching facilities NPA-NXX in the state of Idaho.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
NOV 11 ZOOZ
Boise, Idaho
Issued: MD. AMINUR RAHMAN Effective: June 19 2002
TEL [phone]
MD AMINUR RAHMAN
SIL V COMMUNICATION INC.
3440 WILSHIRE BL V., STE. 807
LOS ANGELES, CA 90010
SIL VCOMM~Y AHOO.COM
800- 770-3057
FAX [phone]
SIL V COMMUNICA TION INCo
Original Sheet No.
SECTION 3 - DESCRIPTION OF SERVICES (Cont'
3.3 800/888/877 Service
800/888/877 Service provides for the termination of inbound toll-free calls to one-party
exchange access lines from points within Idaho to Customer premises within Idaho.
3.4 Directory Assistance
The Company provides standard Directory Assistance
Services Not Available
Carrier does not offer calling card service, 900, 911 , collect, or third party billed calling.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
NOV 11 2002
Boise, Idaho
Issued: MD. AMINUR RAHMAN Effective: June 19, 2002
TEL [phone]
MD AMINUR RAHMAN
SIL V COMMUNICATION INC.
3440 WILSHIRE BLV., STE. 807
LOS ANGELES, CA 90010
SIL VCOMM~Y AHOO.COM
800- 770-3057
FAX [phone]
SIL V COMMUNICA TION INCo
Original Sheet lVo.
SECTION 4-RATES
Description of Rates
Service are available to subscribers under the following rate plans. Calls in each
rate plan are billed in increments with minimum billing increments as specified.
No charge is made for an uncompleted call.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
NaV 11 2002
Boise, Idaho
Issued: MD. AMINUR RAHMAN Effective: June 19 2002
TEL [phone]
MD AMINUR RAHMAN
SIL V COMMUNICATION INC.
3440 WILSHIRE BLV., STE. 807
LOS ANGELES, CA 90010
SIL VCOMM(fYY AHOO.COM
800- 770-3057
FAX [phone]
SIL V COMMUNICA TION INCo
Original Sheet No.
SECTION 4 - RATES (Cont'
Switched 1 +Outbound Basic Rate Plans
InterLA T A Long Distance Service
Switched 1 + Outbound Service for interLA T A Long Distance Service
located within the state of Idaho is billed in thirty (30) second increments
at the following flat rate:
There is a $4.99 monthly service fee.
08.9 cents/minute InterLATA, 24 hours per day every day
IntraLA T A Long Distance Service
Switched 1 +Outbound Service for intraLATA services provided to or form
points located within the LA T As within the state of Idaho is billed in thirty
(30) second increments at the following rate:
20 cents /minute, 24 hours per day, every day
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
NOV 11 2002
Boise, Idaho
Issued: MD. AMINUR RAHMAN Effective: June 19 2002
TEL [phone]
MD AMINUR RAHMAN
SIL V COMMUNICATION INC.
3440 WILSHIRE BLV., STE. 807
LOS ANGELES, CA 90010
SIL VCOMM~Y AHOO.COM
800- 770-3057
FAX [phone]
SIL V COMMUNICA TION INCo
Original Sheet No.
SECTION 4 - RATES (Cont'
4.3 Directory Assistance Charge
$0.95/Call
4.4 Method of Computing Charges
Charges for each call are totaled by rate period. If the computing charges include
a fraction is rounded up to the next whole cent (e., $1.4266 would be rounded
up to $1.43).
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
NOV 11 2002
Boise, Idaho
Issued: MD. AMINUR RAHMAN Effective: June 19 2002
TEL [phone]
MD AMINUR RAHMAN
SILV COMMUNICATION INC.
3440 WILSHIRE BLV., STE. 807
LOS ANGELES, CA 90010
SIL VCOMM~Y AHOO.COM
800- 770-3057
FAX [phone]