Securus Technologies Inc.pdf

Idaho Pumic Uggs e alsslon
PAGE:
Second Revised Title Sheet SEP 1 7 2018
Cancels First Revised Title Sheet
Solse,idabs
NAME OF UTILITY:
Securus Technologies,Inc.(ACCEPTANCE STAMP)
Securus Technologies,Inc.
4000 InternationalParkway
Carrollton,Texas 75007
This tariff contains the regulationand rates applicable to telecommunications services provided
by Securus Technologies,Inc.to confinement facilities between points within the state of Idaho.
Securus installs,operates,and maintains the communications services provided herein in (T)
accordance with the terms and conditions set forth under this tariff subject to the jurisdiction of (T)
this Board.(T)
This tariff is on file with the Idaho Public Utilities Commission and copies may be inspected
during normal business hours at the Company's principal place of business at 4000 International
Parkway,Carrollton,Texas 75007.
Service is provided to Confinement Facilities for use by Inmates.Securus may act as the (T)
Confinement Facility's agent for ordering access connection facilities providedby other carriers (T)
or entities,when authorized,to allow connection of a Confinement Facility's location to the (T)
Securus network.(T)
The rates and regulations contained in this tariff apply only to the confinement facility calling
service furnished by Securus Technologies,Inc.
Issued:September 7,2018 Effective:September 17,2018
Issued by:Michael S.J.Lozich
Title:Sr.Corporate Counsel &Director of Regulatory and Governmental Affairs (T)
Idaho Public Utilities Coramission
Office of the Secrc.taryACCEPTEDFORFlUNG
PAGE:
Eleventh Revised Sheet No.1 SEP 1 7 2018
Cancels Tenth Revised Sheet No.1
Bolse,Idaho
NAME OF UTILITY:
Securus Technologies,Inc.(ACCEPTANCE STAMP)
CHECK SHEET
SHEET NO.REVISION EFFECTIVE DATE
Title Sheet Second*September 17,2018
Sheet No.1 Eleventh*September 17,2018
Sheet No.2 Original October 25,2010
Sheet No.3 Second*September 17,2018
Sheet No.4 Original October 25,2010
Sheet No.5 Original October 25,2010
Sheet No.6 First*September 17,2018
Sheet No.7 First*September 17,2018
Sheet No.8 Original October 25,2010
Sheet No.9 First June 20,2016
Sheet No.10 Second*September 17,2018
Sheet No.11 Original October 25,2010
Sheet No.12 Original October 25,2010
Sheet No.13 Third June 20,2016
Sheet No.13.1 Original June 4,2012
Sheet No.14 Original October 25,2010
Sheet No.15 Fourth September 1,2017
Sheet No.15.1 Original*September 17,2018
Sheet No.16 Fourth*September 17,2018
Sheet No.17 Fifth June 20,2016
*Indicates new or revised sheets submitted with this filing.
Issued:September 7,2018 Effective:September 17,2018
Issued by:Michael S.J.Lozich
Title:Sr.Corporate Counsel &Director of Regulatory and Governmental Affairs T)
PAGE:
Original Sheet No.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FlUNG
OCT 2 8 2010
NAME OF UTILITY:
Securus Technologies, Inc.
Boise, Idaho
(ACCEPTANCE STAMP)
TABLE OF CONTENTS
Section 1.Contact Information
Section 2.Tracking
Section 3.Service Area
Section 4.Deposit Requirements
Section 5.Termination 0 f Service
Section 6.ServIce Offering
Section 7.Price Sheets
Issued: October 18, 2010 Effective: October 28, 2010
Issued by:
Title:
Curtis L. Hopfinger
Director - Regulatory & Government Affairs
Idallo Pú:lic Util :les r'ommission
Office of 11e SecrdaryACCEPTEDFORRLING
PAGE:
Second Revised Sheet No.3 SEP 1 7 2018
Cancels First Revised Sheet No.3
Bolse,idaho
NAME OF UTILITY:
Securus Technologies,Inc.(ACCEPTANCE STAMP)
1.Contact Information
1.1 Customer complaints,bill inquiry,new service,or disconnect requests:
Securus Technologies,Inc.
ATTN:Inquirydepartment
Post Office Box 1109
Addison,Texas 75001
1-800-844-6591
1.2 Commission Contact -Tariff Information
Michael S.J.Lozich,Sr.Corporate Counsel &(T)
Director of Regulatory and Governmental Affairs (T)
Securus Technologies,Inc.
4000 International Parkway (T)
Carrollton,Texas 75007 (T)
1-800-559-1535
[e-mail] (N)
1.2.1 Commission Contact -Complaints:
Michael S.J.Lozich,Sr.Corporate Counsel &(T)
Director of Regulatory and Governmental Affairs (T)
Securus Technologies,Inc.
4000 International Parkway (T)
Carrollton,Texas 75007 (T)
1-800-559-1535
[e-mail]
1.3 Idaho Agent:
CT Corporation System (T)
921 S Orchard Street,Suite G
Boise,ID 83705
Issued:September 7,2018 Effective:September 17,2018
Issued by:Michael S.J.Lozich (T)
Title:Sr.Corporate Counsel &Director of Regulatory and Governmental Affairs (T)
PAGE:
Original Sheet No.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR F! LING
OCT 2 8 2010
NAME OF UTILITY:
Securus Technologies, Inc.
Boise. Idaho
(ACCEPTANCE STAMP)
Tracking
The following symbols are used for the purposes indicated below:
Delete or discontinue
Increase in rate or charge
Moved from another tariff location
New
Decrease in rate or charge
Change in text, but no change in rate or charge or regulation
Change in regulation
Service Area
Securus s service area is the entire state ofIdaho.
Issued: October 18, 2010
Issued by:
Title:
Effective: October 28 2010
Curtis L. Hopfinger
Director - Regulatory & Government Affairs
PAGE:
Original Sheet No.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FlUNG
OCT 2 8 2010
NAME OF UTILITY:
Securus Technologies, Inc.
Boise. Idaho
(ACCEPTANCE STAMP)
Deposit Requirement
Deposits are required of neither end users nor subscribers for establishment of
servIce.
Termination of Service
The end user does not contract directly with Securus Technologies, Inc. for service and
therefore Securus Technologies, Inc. does not tenninate service. No minimum service
period applies to end users. No notice is required by end users to initiate or tenninate
use of the company service. Service is installed upon contractual agreement between the
subscriber and the company. The contractual agreement specifies the terms and
conditions of structure and commission payment schedule. The subscriber contract does
not alter the obligations of the company to the end user, as described in this tariff, nor
does the contract alter the rates contained in this schedule.
Issued: October 18, 2010 Effective: October 28, 2010
Issued by:
Title:
Curtis L. Hopfinger
Director - Regulatory & Government Affairs
First Revised Sheet No.6 SEP 1 7 2018CancelsOriginalSheetNo.6
Bolse,Idaho
NAME OF UTILITY:
Securus Technologies,Inc.(ACCEPTANCE STAMP)
6.Service Offering
6.1 Calculation of Distance
6.1.1 Usage charges for all mileage sensitive products are based on the airline
distance between rate centers associated with the originating and
terminating point of the call.
6.1.2 The airline mileage between rate centers is determined by applying the
formula below to the vertical and horizontal coordinates associated with
the rate centers involved.(D)
(D)
6.1.2.A Formula (D)
(V1 -V2)2 +1 -m)2
10
6.2 Minimum Call Completion
Customers can expect a call completion rate of not less than 90%during peak
periods.The call completion rate is calculated as the number of calls completed,
including calls completed to a busy or unanswered line,divided by the number of
calls attempted.
Issued:September 7,2018 Effective:September 17,2018
Issued by:Michael S.J.Lozich (T)
Title:Sr.Corporate Counsel &Director of Regulatory and Governmental Affairs (T)
Idaho Pu311c UtiKea mmissionOfficeoftileSecretarvACCEPTEDFORFfLINGPAGE:
First Revised Sheet No.7 SEP 1 7 2018OriginalSheetNo.7
80150,IdahoNAMEOFUTILITY:
Securus Technologies,Inc.(ACCEPTANCE STAMP)
6.3 Description of Services Offered
General
The services of Securus Technologies,Inc.consist of furnishing interstate and
intrastate telecommunications services to subscribers serving callers located at a
confinement facility who use a company pay telephone.These include pay
telephones used by inmates in restricted areas as well as pay telephones accessible
in public areas.Such services are available through Securus Technologies,Inc.'s
equipment and via transmission facilities procured from interexchange carriers (T)
and local exchange carriers,and are furnished in accordance with the provisions
of this tariff.
6.3.1 Limitations
A.Service is offered subject to the availability of the necessary
facilities and equipment and subject to the provisions of this tariff
in compliance with limitations set forth in the Idaho Utilities
Board's rules.
B.The company reserves the right to discontinue service when the
subscriber or end user is using the service in violation of the
provisions of this tariff,signed contract,or the law,with notice as
required by the rules of the Idaho Utilities Board.
(D)
(D)
Issued:September 7,2018 Effective:September 17,2018
Issued by:Michael S.J.Lozich (T)
Title:Sr.Corporate Counsel &Director of Regulatory and Governmental Affairs (T)
PAGE:
Original Sheet No.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FlUNG
OCT 2 8 2010
NAME OF UTILITY:
Securus Technologies, Inc.
Boise, Idaho
(ACCEPTANCE STAMP)
Use
Services provided under this tariff may be used for any lawful purpose for which
the service is technically suited consistent with the transmission and switching
parameters of the telecommunications facilities utilized in the provision of the
service. Service furnished by company is exclusively arranged for use by inmates
in confmement facilities as well as the public in publicly accessible areas in such
facilities. With the exception of prepaid service, payment for the services
provided by company is the ultimate responsibility of the end user.
6.4 Liability
The included tariff language does not constitute a determination by the Commission that
limitation of liability imposed by the company should be upheld in a court of law.
Acceptance for filing by the Commission recognizes that it is a court's responsibility to
adjudicate negligence and consequential damage claims. It is also the court'
responsibility to determine the validity of the exculpatory clause.
6.4.The company shall not be liable for claim or loss, expense or damage, for any
interruption, delay, error, omission, or defect in any service facility, or
transmission provided under this tariff, if caused by any person or entity other
than the company, by an act of God, fire, war, civil disturbance, or act of
government.
6.4.The company shall not be liable for, and shall be fully indemnified and held
harmless by end user and subscriber against any claim or loss, expense or
damage, for defamation, libel, slander, invasion, inftingement of copyright or
patent, unauthorized use of any trademark, trade name, or service mark
proprietary or creative right, or any other injury to any person, property, or entity
arising out of the material, data, or infonnation transmitted.
Issued: October 18, 2010 Effective: October 28, 2010
Issued by:
Title:
Curtis L. Hopfinger
Director - Regulatory & Government Affairs
rs oi
PAGE:
First Revised Sheet No.9
Cancels Original Sheet No.9 Boise Ideho
NAME OF UTILITY:
Securus Technologies,Inc.(ACCEPTANCE STAMP)
6.4.3 No agent or employee of any other carrier shall be deemed to be an agent or
employee ofthe company.
6.4.4 The company’s liability due to any failure of the transmission shall not exceed an
amount equal to the charges provided for under this tariff for the call.(T)
6.5 Securus Technologies,Inc.will give at least ten days notice to subscribers and the Idaho
PUC before increasing rates or other charges.The notice to subscribers will be either
individual notice or a public notice in the newspapers in the company’s Idaho service
areas.
Issued:June 9,2016 Effective:June 20,2016
Issued by:Curtis L.Hopfinger
Title:Director —Regulatory &Government Affairs
Idaho PMc UtifiRs Coramission
Office of t'ie Secretssy
PAGE:ACCEPTED FOR FIUNG
Second Revised Sheet No.10
Cancels First Revised Sheet No.lo SEP 1 7 2018
80150,Idaho
NAME OF UTILITY:
Securus Technologies,Inc.(ACCEPTANCE STAMP)
6.6 Universal Service Fund
Securus Technologies,Inc.is required by Idaho statute to charge an end user charge on
MTS and WATS type services.This fee is delineated as a separatedefined charge on the
end user's bill page.
6.7 Prepaid Services
The company offers the company's debit services for inmate user or authorized user use
24 hours a day,seven days a week to all terminating locations serviced.
The inmate user or authorized user attains access to the company's debit service via the
company's toll free debit number.The inmate user or authorized user must input a valid
authorization code to access his account.After account access,the inmate user or
authorized user inputs the destination number with area code.Usage will be debited from
the available card or account.At the beginningof each call,the inmate user or authorized
user is informed of the remaining balance on the account.Inmate users or authorized )
users will be interrupted with an announcement when the account balance is one minute
prior to exhaustion.
Balances in debit accounts are non-refundable and will expire on the date specified on the
debit card or debit card packaging.
(D)
Unlike a deposit or advance payment,the debit card account balance is not held against )
future payment,as all service is available for immediate consumption.
For customer accounts provided with a renewal option,customers may renew or increase
the available usage balance within an account by making additional payments to the
company or the company's authorized agents.
Issued:September 7,2018 Effective:September 17,2018
Issued by:Michael S.J.Lozich (1)
Title:Sr.Corporate Counsel &Director of Regulatory andGovernmental Affairs (I)
PAGE:
Original Sheet No. 11
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FlUNG
OCT 2 8 2010
NAME OF UTILITY:
Securus Technologies, Inc.
Boise, Idaho
(ACCEPTANCE STAMP)
Prepaid Service
a Prepaid Calling Cards and Debit Accounts
Where offered by the confmement facility, inmates may either purchase a
prepaid calling card or set up a prepaid debit account for calls made by
the inmate user or authorized user. Prepaid calling cards and debit
accounts provide an alternative method to make calls and are designed
for those inmates who prefer to prepay for their calls. Calls are made by
dialing a special access dialing sequence that connects directly to the
Company s network at the confinement facility. A valid authorization
code must be entered to access the account.
The company s system automatically infonns the inmate user or
authorized user of the prepaid balance remaining on the prepaid calling
card or in the prepaid debit account, and provides prompts to place the
call by entering the destination telephone number with area code.
Network usage is deducted ttom the prepaid balance on a real time basis
as the call progresses. Applicable state taxes and fees are included in the
rates and charges for the calls made. On prepaid calling card and prepaid
debit account calls when the prepaid balance is one minute prior to
depletion, the inmate user or authorized user will be interrupted with such
an announcement.
Prepaid calling card and debit account services are available twenty- four
(24) hours a day, seven (7) days per week to all terminating locations
serviced. Access to such telephone services by an inmate user may be
subject to time-of-day and usage restrictions imposed by individual
confinement facilities. No minimum service period applies. For debiting
purposes, call timing is rounded up to the nearest one (1) minute
increment. Usage charges are computed and rounded up to the nearest
one (1) cent on a per call basis. Prepaid balances are not charged for
incomplete calls.
Issued: October 18, 2010 Effective: October 28, 2010
Issued by:
Title:
Curtis L. Hopfinger
Director - Regulatory & Government Affairs
PAGE:
Original Sheet No. 12
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FiUNG
OCT 2 8 2010
NAME OF UTILITY:
Securus Technologies, Inc.JIDise Idaho(ACCEPTANCE STAMP)
1 Prepaid Calling Cards
The confmement facilities that offer the option of prepaid calling cards may
purchase prepaid calling cards directly from the company. Inmates then
purchase the cards from authorized personnel at the confinement facilities. The
company does not engage in direct monetary transactions with the inmate. The
inmate may purchase a prepaid calling card in denominations determined by the
confinement facility. Prepaid calling cards are offered only to inmates at
confinement facilities and not to the general public. Prepaid calling cards are
valid for one hundred eighty (180) days from the date of first usage. Unused
prepaid balances may be used by the inmate user or authorized user following
release from the confinement facility only through the company s network by
dialing a special toll free access number which automatically connects the call
to the company s network. Unused prepaid balances are not refundable nor may
prepaid calling cards be replenished upon the depletion of the prepaid balance.
Inmates may purchase additional cards, as permitted by their confinement
facility.
1.a.2 Prepaid Debit Accounts
For a prepaid debit account, the inmate may set up the account through the
confinement facility administrators with an initial payment typically through the
inmate s commissary account, in those confinement facilities where this service
is available. Upon the depletion of the prepaid balance, the prepaid debit
account may be replenished by depositing funds into the account via the
confinement facility administrator. Prepaid debit accounts are considered
dormant if there is no activity for one hundred eighty (180) days following the
last call made. Inactive accounts will be removed from the company s system.
In conjunction with their release from the confinement facility, the inmate may
request a refund from the confinement facility administrator.
Issued: October 18, 2010 Effective: October 28, 2010
Issued by:
Title:
Curtis L. Hopfinger
Director - Regulatory & Government Affairs
PAGE:
Third Revised Sheet No.13
Cancels Second Revised Sheet No.13
NAME OF UTILITY:
Securus Technologies,Inc.(ACCEPTANCE STAMP)
6.7.1 .b AdvanceConnect Accounts
End users who prefer to pay in advance for collect calls that originate from confinement
facilities,or else if the end usefs local exchange carrier does not have a billing and
collection agreement with the company or its intermediary,may set up an
AdvanceConnect account with the company with an initial payment.The account is set (C)
up with the initial payment and may be replenished by the end user.Applicable state
taxes and fees are calculated and deducted from the balance at the conclusion of the call.
When the balance in an AdvanceConnect account reaches ten dollars ($10)or below,the (C)
end user will receive an automated courtesy call from the company notifying the end user
with such an announcement.If the end user’s balance reaches zero prior to
replenishment of the account,the end user will be blocked from receiving further calls
from any confinement facility served by the company until the balance is replenished or
an alternative billing arrangement is made.
The end user may request a refund of the available balance in the AdvanceConnect
account either by written request to the company or by contacting the company at its toll
free telephone number once the end user verifies certain account information.Any such
unused balances will expire in one hundred eighty (180)days following the last call Dmade,unless the balance is either fully depleted or a refund has been requested.No
refunds of unused balances will be issued after the expiration date.
AdvanceConnect account service is available twenty-four (24)hours a day,seven (7)
days a week to all terminating locations served.Access to such service by the inmate
user may be subject to time-of-day and usage restrictions imposed by individual
confinement facilities.No minimum service period applies.For debiting purposes,call
timing is rounded up to the nearest one (1)minute increment.Usage charges are
computed and rounded up to the nearest one (1)cent on a per call basis.Balances are not
charged for incomplete calls.
(D)
(D)
Issued:June 9,2016 Effective:June 20,2016
Issued by:Curtis L.Hopfinger
Title:Director —Regulatory &Government Affairs
tdahc tN +e ‘
PAGE.AOChPIt NGOriginalSheetNo.13.1
NAME OF UTILITY:
Securus Technologies.Inc.(ACCEPTANCE STAMP)
6.7.1 Prepaid Service (Continued)(N)
6.7.1.c Inmate Debit
Inmate Debit is a prepaid telephone account offering made available to Inmates by the
Company when permitted by the Confinement Facility.Inmate Debit provides an
alternative method for Inmates to prepay for and make calls.An Inmate Debit account
associated with the Inmate’s Personal Identification Number (PIN)is automatically
established by the Company.Inmates fund and replenish their Inmate Debit account
through electing to transfer funds from either their facility’s inmate trust fund or
commissary account to their Inmate Debit account.Inmate Debit accounts may also be
funded by inmate friends and family members via the Company’s points-of-sale.Funds
placed in this account become the property of the inmate.
Inmate Debit calls are processed by dialing a special access dialing sequence that
connects directly to the Company’s network at the Confinement Facility.Inmates must
enter a valid Authorization Code to access their Inmate Debit account.The Company’s
system automatically informs the Inmate of the prepaid balance remaining on the Inmate
Debit account prior to each call,provides prompts to place the call by entering the
destination telephone number,and informs the Inmate of the rates for the call being
attempted.Call charges are deducted from the prepaid account balance on a real-time
basis as the call progresses.Applicable state taxes and fees are in addition to the rates and
charges for calling service.During an Inmate Debit call,when the prepaid account
balance is one minute prior to depletion,the Inmate will be interrupted with such an
announcement.
Inmate Debit services are available twenty-four (24)hours a day,seven (7)days per week
to all terminating locations serviced.Access to such telephone services by an Inmate may
be subject to time-of-day and usage restrictions imposed by individual Confinement
Facilities.No minimum service period applies.For debiting purposes,call timing is
rounded up to the nearest one (1)minute increment.Usage charges are computed and
rounded up to the nearest one (1)cent on a per call basis.Prepaid balances are not
charged for incomplete calls.
Refunds of unused Inmate Debit account balances are issued by the entity controlling the
actual cash deposits,which is either the Company,the commissary,the Confinement
Facility or its agent.depending on the specific arrangements,unless otherwise directed by
state law.Depending on the entity issuing the refund,refund fees andlor minimum refund
amounts may apply.The prepaid balance expires ninety (90)days from the date of the
last call placed on the Inmate Debit account unless alternative arrangements are expressly
requested by the Confinement Facility.No refunds of unused balances will be issued after
the expiration date.
(N)
Issued:May 25,2012 Effective:June 4,2012
Issued by:Curtis L.Hopfinger
Title:Director —Regulatory &Government Affairs
PAGE:
Original Sheet No. 14
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
OCT 2 8 2010
NAME OF UTILITY:
Securus Technologies, Inc.
Boise, Idaho
(ACCEPTANCE STAMP)
Public Pay Telephones
Call Types
Callers have numerous options to complete telephone calls to the intended
destination number utilizing company pay telephones in the public areas of
confinement facilities.
These include:
(A)Coin calls at the rates listed in Section 7. A number is dialed directly with
an announcement indicating the cost of the call when dialing
fmished, provided that amount has not been deposited. Should further
funds be required to continue a call, an announcement will be played
indicating the cost fifteen seconds in advance of call cut-off.
(B)Toll-ttee calls directly dialed where no payment is required.
(C)Calling card calls (either automated or operator assisted) to the
selected carrier at the rates of such provider.
caller
(D)Collect calls (either automated or operator assisted) at the rates of the
caller s selected carrier. Those calls where the caller does not pre-select a
carrier will default to Sprint Operator Services at such provider s rates.
Issued: October 18 , 2010 Effective: October 28 2010
Issued by:
Title:
Curtis L. Hopfinger
Director - Regulatory & Government Affairs
PAGE:
Fourth Revised Sheet No.15
Cancels Third Revised Sheet No.15
NAME OF UTILITY:
Securus Technologies,Inc.
7.Price
The following rates are for calls from inmate users at confinement facilities,which will
be billed to the end user,except for prepaid calling card and debit account calls.Rates
for prepaid services follow the collect call rates.Contract rates may be discounted but
will not exceed the rates listed below.
7.1 Inmate Rates
Local Collect Call Rates
First Minute:
Each Additional Minute:
IntraLATA Collect Call Rates
Mileage Limit First Minute Each Additional Minute
0-10 3.2300 0.2300
11-22 3.3000 0.2600
23-55 3.3900 0.3400
56-124 3.4600 0.4100
125-292 3.4900 0.4400
293-9999 3.5200 0.4700
InterLATA Collect Call Rates
First Minute:
Each Additional Minute:
Standardized Intrastate Inmate Rates —the following standardized rate options
are available to facilities.Per minute rates apply regardless oftime of day or type
of call.
(N)
Issued:August 22,2017 Effective:September 1,2017
Issued by:Michael S.J.Lozich
Title:Sr.Corporate Counsel &Director of Regulatory Affairs
Idaho Public UtPItles Commission
Office of th Secratary
ACCEPTED FOR HUNG
SEP 1 —2017
R Idaho
(ACCEPTANCE STAMP)
(N)
(N)
$2.15
$0.01
$4.45
$0.50
First Minute Each Additional
Minute
I $1.75 $0.25
2 $0.31 $0.31
3 $3.25 $0.50
4 $0.30 $0.30
(T)
(T)
Idaho Public Utifties 279isian
Office of the Secretary
ACCEPTED FOR FfLING
PAGE:
Original SheetNo.15.1 SEP 1 7 2018
80150,Idaho
NAME OF UTILITY:
Securus Technologies,Inc.(ACCEPTANCE STAMP)
7.1 Inmate Rates (Continued)(N)
Collect Rate Option 1 -Local/IntraLATA/InterLATA
First Minute:$0.50
Each Additional Minute:$0.50 (N)
Issued:September 7,2018 Effective:September 17,2018
Issued by:Michael S.J.Lozich
Title:Sr.Corporate Counsel &Director of Regulatory and Governmental Affairs
Idaho Public Utilities Ce pmiss :Office of the SecretaryACCEPTEDFORRUNG
PAGE:
Fourth Revised Sheet No.16 SEP 1 7 2018
Cancels Third Revised Sheet No.16
Bolse,Idaho
NAME OF UTILITY:
Securus Technologies,Inc.(ACCEPTANCE STAMP)
7.1 Inmate Rates (Continued)
Prepaid service rates:Rates listed below are applicable to the company's prepaid
services.For billing purposes,call timing is roundedup to the next full minute increment
after a minimum initial period of one (1)minute.No time of day,holiday or volume
discounts apply.The per minuterates listed below are inclusive of all applicable taxes.
Prepaid Calling Card and Debit Accounts:
Option 1
Per minuteusage charge:$0.50
Option 2
Rates and charges for prepaid calling services are provided at a ten percent discount off
standard operatorassisted collect call rates.
Option 3
The rates for Prepaid Calling Card and Debit accounts are the same as those for
automated collect call service.
Option 4 (N)
Per minuteusage charge:$0.25 (N)
AdvanceConnect Accounts:
The rates for AdvanceConnectaccounts are the same as those for automated collect call
service.
7.2 Public Payphone Rates
Coin Calls -Local
This charge has been deregulated by the Federal CommunicationsCommission.
Coin Calls -Long Distance
Rate:$0.25 per minute,with a four minute minimum.
Issued:September 7,2018 Effective:September 17,2018
Issued by:Michael S.J.Lozich (T)
Title:Sr.Corporate Counsel &Director of Regulatory and Governmental Affairs (T)
Idaho Pu
0
ACC :
PAGE:
Fifth Revised Sheet No.17
Cancels Fourth Revised Sheet No.17
NAME OF IDAHO UTILITY:
Securus Technologies,Inc.(ACCEPTANCE STAMP)
7.3 Paper BilllStatement Fees (T)
(D)
Fees associated with providing customers of Inmate Calling Services an optional paper (N)
billing statement.
Paper Bill/Statement Fee -$2.00 maximum charge per occurrence but not more than once
a month (N)
7,4 Return Check Charge (D)(T)
A return check charge of $20.00 will be assessed for checks returned for insufficient
funds.
7.5 Payment Fee (D)(T)
Automated Payment Fees (where available)—Credit card payment,debit card (N)
payment,and bill processing fees,including fees for payments made by interactive voice
response (IVR),web.or kiosk (where available).This fee does not apply to payments
mailed to the compan.or submitted via a customer’s online banking service.
Automated payment fees $3.00 maximum charge per use
Live Agent Fee —A fee associated with the optional use of a live operator to complete
Inmate Calling Services transactions.This fee does not apply to payments mailed to the
company or submitted via a customer’s online banking service.
Live Agent Fee $5.95 maximum charge per use (N)
(D)
(D)
Issued:June 9,2016 Effective:June 20.2016
Issued by:Curtis L.Hopfinger
Title:Director —Regulatory &Government Affairs