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HomeMy WebLinkAboutReliance Communications International Inc.pdfIDi0800 Reliance Communications International, Inc. Idaho Tariff No. 1 570 Lexington Avenue, 38th Floor Original Title Page New York, NY 10022 Issued by: Siddharth Kothari, Finance Manager COMPETITIVE TELECOMMUNICATIONS SERVICE TARIFF Issued: Effective: Regulations and Rates of RELIANCE COMMUNICATIONS INTERNATIONAL, INC. (866) 673-5426 This tariff contains the descriptions, regulations, and rates applicable to the furnishing of interexchange telecommunications services provided by Reliance Communications International, Inc. within the State of Idaho. This tariff is on file with the Idaho Public Utilities Commission. Copies may be inspected during normal business hours at the Company's principal place of business. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING October 10, 2008 Boise, Idaho IDi0800 Reliance Communications International, Inc. Idaho Tariff No. 1 570 Lexington Avenue, 38th Floor Original Page 1 New York, NY 10022 Issued by: Siddharth Kothari, Finance Manager COMPETITIVE TELECOMMUNICATIONS SERVICE TARIFF Issued: Effective: CHECK SHEET Pages of this tariff, as indicated below, are effective as of the date shown at the bottom of the respective pages. Original and revised pages, as named below, comprise all changes from the original tariff and are currently in effect as of the date on the top of this page. PAGE REVISION PAGE REVISION Title Original * 21 Original * 1 Original * 22 Original * 2 Original * 23 Original * 3 Original * 24 Original * 4 Original * 25 Original * 5 Original * 6 Original * 7 Original * 8 Original * 9 Original * 10 Original * 11 Original * 12 Original * 13 Original * 14 Original * 15 Original * 16 Original * 17 Original * 18 Original * 19 Original * 20 Original * * - indicates those pages included with this filing. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING October 10, 2008 Boise, Idaho IDi0800 Reliance Communications International, Inc. Idaho Tariff No. 1 570 Lexington Avenue, 38th Floor Original Page 2 New York, NY 10022 Issued by: Siddharth Kothari, Finance Manager COMPETITIVE TELECOMMUNICATIONS SERVICE TARIFF Issued: Effective: TABLE OF CONTENTS Title Page Cover Check Sheet 1 Table of Contents 2 Symbols 3 Tariff Format 4 Section 1 - Technical Terms and Abbreviations 5 Section 2 - Rules and Regulations 8 Section 3 - Description of Services and Rates 19 Section 4 - Promotions 24 Section 5 - Contract Services 25 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING October 10, 2008 Boise, Idaho IDi0800 Reliance Communications International, Inc. Idaho Tariff No. 1 570 Lexington Avenue, 38th Floor Original Page 3 New York, NY 10022 Issued by: Siddharth Kothari, Finance Manager COMPETITIVE TELECOMMUNICATIONS SERVICE TARIFF Issued: Effective: SYMBOLS Changes to this tariff shall be identified on the revised page(s) through the use of symbols. The following are the only symbols used for the purposes indicated below: (C) To signify a change in regulation. (D) To signify a discontinued rate or regulation. (I) To signify an increase in rate or charge. (M) To signify material relocated from one page to another without change. (N) To signify a new rate or regulation. (R) To signify a reduced rate or charge. (T) To signify a change or regulation but no change in rate or charge. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING October 10, 2008 Boise, Idaho IDi0800 Reliance Communications International, Inc. Idaho Tariff No. 1 570 Lexington Avenue, 38th Floor Original Page 4 New York, NY 10022 Issued by: Siddharth Kothari, Finance Manager COMPETITIVE TELECOMMUNICATIONS SERVICE TARIFF Issued: Effective: TARIFF FORMAT A. Page Numbering - Page numbers appear in the upper right corner of the page. Pages are numbered sequentially, however, new pages are occasionally added to the tariff. When a new pages is added between pages already in effect, a decimal is added. For example, a new page added between sheets 14 and 15 would be 14.1. B. Page Revision Numbers -Revision numbers also appear in the upper right corner of each page. These numbers are used to determine the most current page version on file with the Commission. For example, the 4th Revised Page 14 cancels the 3rd Revised Page 14. Because of various suspension periods, deferrals, etc., the most current page number on file with the Commission is not always the tariff page in effect. Consult the Check Sheet for the page currently in effect. C. Paragraph Numbering Sequence -There are nine levels of paragraph coding. Each level of coding is subservient to its next higher level: 2. 2.1. 2.1.1. 2.1.1.A. 2.1.1.A.1. 2.1.1.A.1.(a). 2.1.1.A.1.(a).I. 2.1.1.A.1.(a).I.(i). 2.1.1.A.1.(a).I.(i).(1). D. Check Sheets - When a tariff filing is made with the Commission, an updated Check Sheet accompanies the tariff filing. The Check Sheet lists the pages contained in the tariff, with a cross- reference to the current revision number. When new pages are added, the Check Sheet is changed to reflect the revision. All revisions made in a given filing are designated by an asterisk (*). There will be no other symbols used on this page if these are the only changes made to it (i.e., the format, etc. remain the same, just revised revision levels on some pages). The tariff user should refer to the latest Check Sheet to find out if a particular page is the most current on file with the Commission. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING October 10, 2008 Boise, Idaho IDi0800 Reliance Communications International, Inc. Idaho Tariff No. 1 570 Lexington Avenue, 38th Floor Original Page 5 New York, NY 10022 Issued by: Siddharth Kothari, Finance Manager COMPETITIVE TELECOMMUNICATIONS SERVICE TARIFF Issued: Effective: SECTION 1 - TECHNICAL TERMS AND ABBREVIATIONS Authorized User - A person authorized by the Customer to be an end-user of the service of the Company. Authorization Code - A pre-defined series of numbers to be dialed by the Customer or Authorized User upon access to the Company's system to notify the caller and validate the caller's authorization to use the services provided. The Customer is responsible for charges incurred through the use of his or her assigned Authorization Code Available Usage Balance - The amount of usage remaining on a Prepaid Account at any particular point in time. Each Prepaid Account has an Initial Account Balance which is stated either in U.S. dollars or Call Units, depending upon the type of service. The Available Balance is depleted as services provided by the Company are utilized by the Customer. Commission - Refers to the Idaho Public Utilities Commission. Company or Carrier - Refers to Reliance Communications International, Inc., unless otherwise clearly indicated by the context. Customer - A person, firm, partnership, corporation or other entity which arranges for the Carrier to provide, discontinue or rearrange telecommunications services on behalf of itself or others; uses the Carrier's telecommunications services; and is responsible for payment of charges, all under the provisions and terms of this tariff. Depletion - Real time reductions in the Available Usage Balance, based on usage of the customer Prepaid Account. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING October 10, 2008 Boise, Idaho IDi0800 Reliance Communications International, Inc. Idaho Tariff No. 1 570 Lexington Avenue, 38th Floor Original Page 6 New York, NY 10022 Issued by: Siddharth Kothari, Finance Manager COMPETITIVE TELECOMMUNICATIONS SERVICE TARIFF Issued: Effective: SECTION 1 - TECHNICAL TERMS AND ABBREVIATIONS, (CONT’D.) Equal Access - Where the local exchange Company central office provides interconnection to interexchange carriers with Feature Group D circuits. In such end offices, Customers can pre-subscribe their telephone line(s) to their preferred interexchange carrier. Initial and Additional Period - The Initial Period denotes the interval of time allowed at the rate specified for a connection between given service points. The Additional Period denotes the interval of time used for measuring and charging for time in excess of the Initial Period. Initial Usage Balance - The amount of usage on a Prepaid Account upon issuance and before any depleting call activity. LATA - Local Access Transport Area (LATA) denotes a geographical area established by the U.S. District Court within which a local exchange company provides communications services. Marks - A collective term to mean such items as trademarks, service marks, trade names and logos; copyrighted words, artwork, designs, pictures or images; or any other device or merchandise to which legal rights or ownership are held or reserved by an entity. Personal Identification Number (PIN) - See Authorization Code. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING October 10, 2008 Boise, Idaho IDi0800 Reliance Communications International, Inc. Idaho Tariff No. 1 570 Lexington Avenue, 38th Floor Original Page 7 New York, NY 10022 Issued by: Siddharth Kothari, Finance Manager COMPETITIVE TELECOMMUNICATIONS SERVICE TARIFF Issued: Effective: SECTION 1 - TECHNICAL TERMS AND ABBREVIATIONS, (CONT'D.) Prepaid Account - An account that consists of a pre-paid usage balance depleted on a real-time basis during each Prepaid Service call. Prepaid Card - A card issued by the Company that provides the Customer with a Personal Identification Number and instructions for accessing the Carrier's network. Prepaid Service Call - A service accessed via a "1-800" or other access code dialing sequence whereby the Customer or Authorized User dials all of the digits necessary to route a call. Network usage for each call is deducted from the available usage balance on a Company issued Prepaid Account. Reliance - Refers to Reliance Communications International, Inc., issuer of this tariff, unless otherwise clearly indicated by the context. Renewal - A method of replenishing a Prepaid Account's Available Usage Balance with additional minutes of usage as authorized and paid for by the Customer. Sponsor - A corporation or other legal entity that exclusively permits the use of its Marks to the Company for use with telephone cards (prepaid or otherwise) or other merchandise, and contracts with the Company for the marketing of the services described herein. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING October 10, 2008 Boise, Idaho IDi0800 Reliance Communications International, Inc. Idaho Tariff No. 1 570 Lexington Avenue, 38th Floor Original Page 8 New York, NY 10022 Issued by: Siddharth Kothari, Finance Manager COMPETITIVE TELECOMMUNICATIONS SERVICE TARIFF Issued: Effective: SECTION 2 - RULES AND REGULATIONS 2.1 Undertaking of Reliance Communications International, Inc. The Company’s services and facilities are furnished for communications originating and terminating at specified points within the State of Idaho under terms of this tariff. The Company's services and facilities are provided on a monthly basis unless otherwise provided, and are available twenty-four (24) hours per day, seven (7) days per week. 2.2 Use 2.2.1 Services provided under this tariff may be used by the Customer for any lawful telecommunications purpose for which the service is technically suited. 2.2.2 The services the Company offers shall not be used for any unlawful purpose or for any use as to which the Customer has not obtained all required governmental approvals, authorizations, licenses, consents and permits. 2.2.3 A Customer may transmit or receive information or signals via the facilities of the Company. The Company's services are designed primarily for the transmission of voice-grade telephonic signals, except as otherwise stated in this tariff. A user may transmit any form of signal that is compatible with the Company's equipment, but the Company does not guarantee that its services will be suitable for purposes other than voice-grade telephonic communication except as specifically stated in this tariff. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING October 10, 2008 Boise, Idaho IDi0800 Reliance Communications International, Inc. Idaho Tariff No. 1 570 Lexington Avenue, 38th Floor Original Page 9 New York, NY 10022 Issued by: Siddharth Kothari, Finance Manager COMPETITIVE TELECOMMUNICATIONS SERVICE TARIFF Issued: Effective: SECTION 2 - RULES AND REGULATIONS 2.3 Limitations 2.3.1 Service is offered subject to the availability of the necessary facilities and equipment, or both facilities and equipment, and subject to the provisions of this tariff. 2.3.2 The Company reserves the right to discontinue or limit service when necessitated by conditions beyond its control, or when the Customer is using service in violation of provisions of this tariff, or in violation of the law. 2.3.3 The Company does not undertake to transmit messages, but offers the use of its facilities when available, and will not be liable for errors in transmission or for failure to establish connections. 2.3.4 All facilities provided under this tariff are directly or indirectly controlled by Reliance and the Customer may not transfer or assign the use of service or facilities without the express written consent of the Company. Such transfer or assignment shall only apply where there is no interruption of the use or location of the service or facilities. All regulations and conditions contained in this tariff shall apply to all such permitted assignees or transferees, as well as all conditions of service. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING October 10, 2008 Boise, Idaho IDi0800 Reliance Communications International, Inc. Idaho Tariff No. 1 570 Lexington Avenue, 38th Floor Original Page 10 New York, NY 10022 Issued by: Siddharth Kothari, Finance Manager COMPETITIVE TELECOMMUNICATIONS SERVICE TARIFF Issued: Effective: SECTION 2 - RULES AND REGULATIONS, (CONT’D.) 2.4 Liabilities of the Company 2.4.1 The liability of the Company, if any, for damages resulting in whole or in part from or arising in connection with the furnishing of service under this tariff, including but not limited to mistakes, omissions, interruptions, delays, errors, or other defects in transmission, or failures or defects in facilities furnished by the Company in the course of furnishing service or arising out of any failure to furnish service shall in no event exceed an amount of money equivalent to the proportionate charge to the Customer for the period of service during which such mistakes, omissions, interruptions, delays or errors or defects in transmission occur and continue. However any such mistakes, omissions, interruptions, delays, errors or defects in transmission or service that are caused by or contributed to by the negligence or willful act of Customer, or which arise from the use of Customer-provided facilities or equipment shall not result in the imposition of any liability whatsoever upon the Company. 2.4.2 Reliance shall not be liable for any failure of performance hereunder due to causes beyond its control, including but not limited to Acts of God, fires, flood or other catastrophes; atmospheric conditions or other phenomena of nature, such as radiation; any law, order, regulation, directive, action or request of the U.S. Government, or any other government, including state and local governments having jurisdiction over Reliance or the services provided hereunder; national emergencies; civil disorder, insurrections, riots, wars, strikes, lockouts, work stoppages, or other labor problems or regulations established or actions taken by any court or government agency having jurisdiction over the Company or the acts of any party not directly under the control of the Company. 2.4.3 When the services or facilities of other common carriers are used separately or in conjunction with the Company's facilities or equipment in establishing connection to points not reached by the Company's facilities or equipment, the Company shall not be liable for any act or omission of such other common carriers or their agents, servants or employees. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING October 10, 2008 Boise, Idaho IDi0800 Reliance Communications International, Inc. Idaho Tariff No. 1 570 Lexington Avenue, 38th Floor Original Page 11 New York, NY 10022 Issued by: Siddharth Kothari, Finance Manager COMPETITIVE TELECOMMUNICATIONS SERVICE TARIFF Issued: Effective: SECTION 2 - RULES AND REGULATIONS, (CONT’D.) 2.4 Liabilities of the Company, (Cont'd.) 2.4.4 Reliance shall be indemnified and held harmless by the Customer from and against all loss, liability, damage, and expense, including reasonable attorney's fees, due to claims for libel, slander, or infringement of copyright or trademark in connection with any material transmittal by any person using the Company's services and any other claim resulting from any act or omission of the Customer relating to the use of the Company's facilities. 2.4.5 The Company shall not be liable for any act or omission of any other entity furnishing to the Customer facilities or equipment used with the service furnished hereunder; nor shall the company be liable for any damages or losses due in whole or in part to the failure of Customer-provided service, equipment or facilities. 2.4.6 The Company shall not be liable for any claim, loss, or refund as a result of loss or theft of Prepaid Cards or Personal Identification Numbers issued for use with the Company's services. Nor will the Company be liable for any claim, loss or refund as a result of the loss or theft of Prepaid Cards or Personal Identification Numbers on any unused balance remaining on a Prepaid Card provided to a Customer. 2.4.7 The Company shall not be liable for any claim, loss or refund on any unused portion of the usage balance remaining in a Prepaid Account provided to a Customer before or after the expiration date assigned to each Prepaid Account. 2.4.8 The included tariff language does not constitute a determination by the Commission that a limitation imposed by the Company should be upheld in a court of law. Acceptance for filing by the Commission recognizes that it is a court's responsibility to adjudicate negligence and consequential damage claims. It is also the court's responsibility to determine the validity of the exculpatory clause. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING October 10, 2008 Boise, Idaho IDi0800 Reliance Communications International, Inc. Idaho Tariff No. 1 570 Lexington Avenue, 38th Floor Original Page 12 New York, NY 10022 Issued by: Siddharth Kothari, Finance Manager COMPETITIVE TELECOMMUNICATIONS SERVICE TARIFF Issued: Effective: SECTION 2 - RULES AND REGULATIONS, (CONT’D.) 2.5 Billing and Payment for Service 2.5.1 Responsibility for Charges Charges for installations, service connections, moves, and rearrangements, where applicable, are payable upon demand to the Company or its authorized agent. Billing thereafter will include recurring charges and actual usage as defined in this tariff. The Customer is responsible for payment of all charges for services and equipment furnished to the Customer for transmission of calls via the Company. In particular and without limitation to the foregoing, the Customer is responsible for any and all cost(s) incurred as the result of: A. any delegation of authority resulting in the use of his or her communications equipment and/or network services which result in the placement of calls via the Company; B. any and all use of the service arrangement provided by the Company, including calls which the Customer did not individually authorize; C. any calls placed by or through the Customer's equipment via any remote access feature(s); D. any and all calls placed on toll-free (e.g., 800, 888) service number provided to the Customer by the Company. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING October 10, 2008 Boise, Idaho IDi0800 Reliance Communications International, Inc. Idaho Tariff No. 1 570 Lexington Avenue, 38th Floor Original Page 13 New York, NY 10022 Issued by: Siddharth Kothari, Finance Manager COMPETITIVE TELECOMMUNICATIONS SERVICE TARIFF Issued: Effective: SECTION 2 - RULES AND REGULATIONS, (CONT’D.) 2.5 Billing and Payment for Service, (Cont'd.) 2.5.2 Payment for Service A. All charges due by the Customer are payable to the Company or any agent duly authorized to receive such payments. This includes payment for calls or services originated at the Customer's number(s); placed using the Personal Identification Number assigned to the Customer as a form of payment regardless of the purchaser of the Prepaid Card or the originating location of the call; incurred at the specific request of the Customer. Payments for service provided in association with Company-issued Prepaid Accounts must be received by the Company or its authorized agent prior to the activation of the Customer's Prepaid Account. The billing agent may be the Company, a local exchange telephone company, credit card company, or other billing service. Terms of payment shall be according to the rules and regulations of the agent and subject to the rules of regulatory bodies having jurisdiction. Any objections to billed charges must be promptly reported to the Company or its billing agent. Adjustments to Customers' bills shall be made to the extent that circumstances exist that reasonably indicate that such changes are appropriate. B. Disputes with respect to charges must be presented to the Company in writing within one hundred (120) days from the date the bill in question is issued or such bill will be deemed correct and binding on the Customer. C. Unless otherwise specified below, services provided by the Company are billed in arrears directly to the Customer on a monthly basis. D. Charges for credit card calls will be included on the Billed Party’s regular monthly statement from the card-issuing company. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING October 10, 2008 Boise, Idaho IDi0800 Reliance Communications International, Inc. Idaho Tariff No. 1 570 Lexington Avenue, 38th Floor Original Page 14 New York, NY 10022 Issued by: Siddharth Kothari, Finance Manager COMPETITIVE TELECOMMUNICATIONS SERVICE TARIFF Issued: Effective: SECTION 2 - RULES AND REGULATIONS, (CONT’D.) 2.5 Billing and Payment for Service, (Cont'd.) 2.5.3 Deposits The Company does not collect Customer Deposits. 2.5.4 Advance Payments The Company does not collect Advance Payments. The prepayment of services available for immediate use does not constitute Advance Payment. 2.5.5 Late Payment Charge The Company reserves the right to assess a one-time late payment fee of one and one-half percent (1.5%) for any amount previously unassessed which remains unpaid at the time the next bill is prepared. An amount is considered past due if unpaid fifteen (15) days following the date of the bill listing amounts owed by the Customer. Any applicable late payment fees will be assessed according to the terms and conditions of the Company or its billing agent. 2.5.6 Return Check Charge A return check charge of $20.00 will be assessed for checks returned for insufficient funds. Any applicable return check charges will be assessed according to the terms and conditions of the billing entity (i.e. local exchange company and/or commercial credit card company) and pursuant to Commission regulations. In addition, the Company reserves the right to place the Available Usage Balance for the Customers Prepaid Account on hold until the check or draft clears or is paid. 2.5.7 Customer Complaints and/or Billing Disputes Customers have the right to refer billing disputes and any other complaints to Company at 570 Lexington Avenue, 38th Floor, New York, NY 10022, or via telephone by dialing 1- 866-673-5426. If the Customer and the Company are unable to resolve the dispute to their mutual satisfaction, the Customer may file a complaint with the Idaho Public Utilities Commission in accordance with the Commission's rules of procedure. The address and telephone number of the Commission is as follows: Idaho Public Utilities Commission 472 West Washington Statehouse Boise, ID 83720-0074 (208) 334-0300 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING October 10, 2008 Boise, Idaho IDi0800 Reliance Communications International, Inc. Idaho Tariff No. 1 570 Lexington Avenue, 38th Floor Original Page 15 New York, NY 10022 Issued by: Siddharth Kothari, Finance Manager COMPETITIVE TELECOMMUNICATIONS SERVICE TARIFF Issued: Effective: SECTION 2 - RULES AND REGULATIONS, (CONT’D.) 2.5 Billing and Payment for Service, (Cont'd.) 2.5.8 Taxes and Fees .1 All state and local taxes (i.e., gross receipts tax, sales tax, municipal utilities tax) are listed as separate line items on the Customer's bill and are not included in the quoted rates and charges set forth in this tariff. To the extent that a municipality, other political subdivision or local agency of government, or Commission imposes upon and collects from the Company a gross receipts tax, occupation tax, license tax, permit fee, franchise fee, or regulatory fee, such taxes and fees shall, insofar as practicable and allowed by law, be billed pro rata to Customers receiving service from the Company within the territorial limits of such municipality, other political subdivision or local agency of government. .2 The Company may adjust its rates and charges or impose additional rates and charges on its Customers in order to recover amounts it is required by governmental or quasi-governmental authorities to collect from or pay to others in support of statutory or regulatory programs. Examples of such programs include, but are not limited to, the Universal Service Fund (USF) and compensation to pay telephone service providers for the use of their pay telephones to access the Company's service. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING October 10, 2008 Boise, Idaho IDi0800 Reliance Communications International, Inc. Idaho Tariff No. 1 570 Lexington Avenue, 38th Floor Original Page 16 New York, NY 10022 Issued by: Siddharth Kothari, Finance Manager COMPETITIVE TELECOMMUNICATIONS SERVICE TARIFF Issued: Effective: SECTION 2 - RULES AND REGULATIONS, (CONT’D.) 2.6 Refusal or Discontinuance by Company Service continues to be provided until canceled by the Customer, or until discontinued by the Company as set forth below. The Company may render bills subsequent to the termination of service for charges incurred before termination. Reliance may refuse or discontinue service under the following conditions provided that, unless otherwise stated, the Customer shall be given seven (7) days notice to comply with any rule or remedy any deficiency: 2.6.1 For noncompliance with or violation of any State, municipal, or Federal law, ordinance or regulation pertaining to telephone service. 2.6.2 For noncompliance with or violation of Commission regulation or Reliance's rules and regulations on file with the Commission. 2.6.3 Without notice by reason of any order or decision of a court or other government authority having jurisdiction which prohibits Company from furnishing such services. 2.6.4 For failure of the Customer to make proper application for service or for use of telephone service for any other property or purpose than that described in the application. 2.6.5 Without notice in the event of tampering with the equipment or services owned by Reliance or its agents. 2.6.6 Without notice in the event of Customer or Authorized User use of equipment and/or the services in such a manner as to adversely affect the Company's equipment or the Company's service to others. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING October 10, 2008 Boise, Idaho IDi0800 Reliance Communications International, Inc. Idaho Tariff No. 1 570 Lexington Avenue, 38th Floor Original Page 17 New York, NY 10022 Issued by: Siddharth Kothari, Finance Manager COMPETITIVE TELECOMMUNICATIONS SERVICE TARIFF Issued: Effective: SECTION 2 - RULES AND REGULATIONS, (CONT’D.) 2.6 Refusal or Discontinuance by Company, (Cont'd.) 2.6.7 For neglect or refusal to provide reasonable access to Reliance or its agents for the purpose of inspection and maintenance of equipment owned by Reliance or its agents. 2.6.8 For nonpayment of bills, provided that suspension or termination of service shall not be made without seven (7) days written notice to the Customer. 2.6.9 Without notice in the event of any other unauthorized or fraudulent use of service. Whenever service is discontinued for fraudulent use of service, Reliance may, before restoring service, require the Customer to make, at his or her own expense, all changes in facilities or equipment necessary to eliminate illegal use and to pay an amount reasonably estimated as the loss in revenues resulting from such fraudulent use. 2.6.10 For Customer's breach of contract for service between the Company and the Customer. 2.6.11 For non-payment of any amount past due to the Company by the Customer, including non- payment of a Customer Account Renewal of a fully depleted balance. 2.6.12 When the Available Account Balance of a non-renewable account is depleted to a level insufficient to place a one-minute call to the location of least cost. 2.6.13 When the established expiration date of the Prepaid Account is reached. 2.7 Cancellation by Customer 2.7.1 Customers may cancel service at any time, either verbally or in writing. Customers are responsible for all charges up through the actual disconnect date. Charges may be avoided by dialing another carrier's access code. 2.7.2 For prepaid services, the Customer may cancel service by fully depleting the available balance of the Customer account and/or by not renewing the Prepaid Account. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING October 10, 2008 Boise, Idaho IDi0800 Reliance Communications International, Inc. Idaho Tariff No. 1 570 Lexington Avenue, 38th Floor Original Page 18 New York, NY 10022 Issued by: Siddharth Kothari, Finance Manager COMPETITIVE TELECOMMUNICATIONS SERVICE TARIFF Issued: Effective: SECTION 2 - RULES AND REGULATIONS, (CONT’D.) 2.8 Interruption of Service Credit allowance for the interruption of service which is not due to the Company's testing or adjusting, negligence of the Customer, or to the failure of channels or equipment provided by the Customer, are subject to the general liability provisions set forth in 2.4 herein. It shall be the obligation of the Customer to notify the Company immediately of any interruption in service for which a credit allowance is desired. Before giving such notice, the Customer shall ascertain that the trouble is not being caused by any action or omission by the Customer within his control, or is not in wiring or equipment, if any, furnished by the Customer. Credit allowances for interruptions of service are limited to the initial minimum period charge incurred to re-establish the interrupted call. 2.9 Inspection, Testing and Adjustment Upon reasonable notice, the facilities provided by the Company shall be made available to the Company for tests and adjustments as may be deemed necessary by the Company for maintenance. No interruption allowance will be granted for the time during which such tests and adjustments are made. 2.10 Other Rules The Company may temporarily suspend service without notice to the Customer, by blocking traffic to certain cities of NXX exchanges, or by blocking calls using certain Personal Account Codes when the Company deems it necessary to take such action to prevent unlawful use of its service. The Company will restore service as soon as service can be provided without undue risk. 2.11 Validation of Credit The Company reserves the right to validate the creditworthiness of Customers and billed parties through available verification procedures. Where a Customer's creditworthiness is unacceptable to the Company, Reliance may refuse to provide service, require a deposit or advance payment, or otherwise restrict or interrupt service to a Customer. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING October 10, 2008 Boise, Idaho IDi0800 Reliance Communications International, Inc. Idaho Tariff No. 1 570 Lexington Avenue, 38th Floor Original Page 19 New York, NY 10022 Issued by: Siddharth Kothari, Finance Manager COMPETITIVE TELECOMMUNICATIONS SERVICE TARIFF Issued: Effective: SECTION 3 - DESCRIPTION OF SERVICES AND RATES 3.1 General Reliance will provide services for communications originating and terminating within the State of Idaho under terms of this tariff. 3.2 Timing of Calls 3.2.1 Timing for all calls begins when the called party answers the call (i.e. when two-way communications are established). Answer detection is based on standard industry answer detection methods, including hardware and software answer detection. 3.2.2 Chargeable time for all calls ends when either one of the parties disconnects from the call. 3.2.3 The minimum call duration and additional billing increments are specified on a per product basis in this section of the tariff. 3.2.4 The Company will not bill for incomplete calls. 3.3 Holidays The Company does not offer rate discounts for calls placed on state or federal holidays. 3.4 Rate Periods The Company does not rate calls based on time-of-day. 3.5 Calculation of Distance The Company does not rate calls based on distance. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING October 10, 2008 Boise, Idaho IDi0800 Reliance Communications International, Inc. Idaho Tariff No. 1 570 Lexington Avenue, 38th Floor Original Page 20 New York, NY 10022 Issued by: Siddharth Kothari, Finance Manager COMPETITIVE TELECOMMUNICATIONS SERVICE TARIFF Issued: Effective: SECTION 3 - DESCRIPTION OF SERVICES AND RATES, (CONT’D.) 3.6 Public Telephone Surcharge In order to recover the Company’s expenses to comply with the FCC’s pay telephone compensation plan effective on October 7, 1997 (FCC 97-371), an undiscountable per call charge is applicable to all interstate, intrastate and international calls that originate from any domestic pay telephone used to access the Company's services. This surcharge, which is in addition to standard tariffed usage charges and any applicable service charges and surcharges associated with the Company's service, applies for the use of the instrument used to access the Company service and is unrelated to the Company's service accessed from the pay telephone. Pay telephones include coin-operated and coinless phones owned by local telephone companies, independent companies and other interexchange carriers. The Public Pay Telephone Surcharge applies to the initial completed call and any reoriginated call (i.e., using the "#" symbol). The Public Pay Telephone Surcharge does not apply to calls placed from pay telephones at which the Customer pays for service by inserting coins during the progress of the call. Per Call Charge: $0.69 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING October 10, 2008 Boise, Idaho IDi0800 Reliance Communications International, Inc. Idaho Tariff No. 1 570 Lexington Avenue, 38th Floor Original Page 21 New York, NY 10022 Issued by: Siddharth Kothari, Finance Manager COMPETITIVE TELECOMMUNICATIONS SERVICE TARIFF Issued: Effective: SECTION 3 - DESCRIPTION OF SERVICES AND RATES, (CONT’D.) 3.7 Nationwide Prepaid LD Nationwide Prepaid LD allows Customers to place outbound toll calls on a prepaid basis. Calls are placed over customer-provided telephone lines via a local or toll free access number. The Customer dials a local or toll free access number and a PIN before completing the call. Calls are billed in one (1) minute increments with an initial period of one (1) minute. For calls made from a pay telephone, the Pay Telephone Surcharge may apply. Prepaid accounts maintain a balance which is depleted on a real-time basis as calls are placed. All calls must be charged against a Prepaid Account that has sufficient available balance. Payment for the Company Nationwide Prepaid LD service and any Available Usage in the Customer’s Prepaid Account is non-refundable. The Company shall not be liable or responsible for theft, loss or unauthorized use of the Nationwide Prepaid LD Service. Customers are notified of their remaining account balance at the beginning of each call. The following call types cannot be completed utilizing the Nationwide Prepaid LD service: 500, 700, 800, and 900 numbers, calls requiring the quotation of time and charges, and air to ground and high seas service. Per minute rate: $0.059 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING October 10, 2008 Boise, Idaho IDi0800 Reliance Communications International, Inc. Idaho Tariff No. 1 570 Lexington Avenue, 38th Floor Original Page 22 New York, NY 10022 Issued by: Siddharth Kothari, Finance Manager COMPETITIVE TELECOMMUNICATIONS SERVICE TARIFF Issued: Effective: SECTION 3 - DESCRIPTION OF SERVICES AND RATES, (CONT’D.) 3.8 Nationwide PINless Prepaid LD Nationwide PINless Prepaid LD allows Customers to place outbound toll calls on a prepaid basis without the use of a PIN when calls originate from telephone numbers registered with the Company. This service does not require that the Customer be presubscribed to the Company, nor does it require an Authorization Code. The plan only requires that the calling number be recognized as belonging to a Customer account, registered for the service via the Company’s website. Calls from a number not registered or recognized require entering the Customer account number. Calls are placed over customer-provided telephone lines via a local or toll free access number. The Customer dials a local or toll free access number and a PIN before completing the call. Calls are billed in one (1) minute increments with an initial period of one (1) minute. For calls made from a pay telephone, the Pay Telephone Surcharge may apply. Prepaid accounts maintain a balance which is depleted on a real-time basis as calls are placed. All calls must be charged against a Prepaid Account that has sufficient available balance. Payment for the Company Nationwide Prepaid LD service and any Available Usage in the Customer’s Prepaid Account is non-refundable. The Company shall not be liable or responsible for theft, loss or unauthorized use of the Nationwide Prepaid LD Service. Customers are notified of their remaining account balance at the beginning of each call. The following call types cannot be completed utilizing the Nationwide Prepaid LD service: 500, 700, 800, and 900 numbers, calls requiring the quotation of time and charges, and air to ground and high seas service. Per minute rate: $0.059 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING October 10, 2008 Boise, Idaho IDi0800 Reliance Communications International, Inc. Idaho Tariff No. 1 570 Lexington Avenue, 38th Floor Original Page 23 New York, NY 10022 Issued by: Siddharth Kothari, Finance Manager COMPETITIVE TELECOMMUNICATIONS SERVICE TARIFF Issued: Effective: SECTION 3 - DESCRIPTION OF SERVICES AND RATES, (CONT’D.) 3.9 Travel Card Service Travel Card Service is available to Customers for placing calls while away from home or office on a post-paid basis. Calls are originated by dialing a toll-free access number, followed by an account identification number and/or personal identification number. Calls may originate from standard residential, business or pay telephone access lines and may terminate to any interstate or intrastate location. Calls are billed in one (1) minute increments after an initial period for billing purposes of one (1) minute and will be completed only upon entry and verification of credit card number information. Per Minute Rate: $0.059 Per Call Charge: $0.000 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING October 10, 2008 Boise, Idaho IDi0800 Reliance Communications International, Inc. Idaho Tariff No. 1 570 Lexington Avenue, 38th Floor Original Page 24 New York, NY 10022 Issued by: Siddharth Kothari, Finance Manager COMPETITIVE TELECOMMUNICATIONS SERVICE TARIFF Issued: Effective: SECTION 4 - PROMOTIONS 4.1 Promotions - General From time-to- time the Company shall, at its option, promote subscription or stimulate network usage by offering to waive some of all of the nonrecurring or recurring charges for the Customer (if eligible) of target services for a limited duration, not to exceed 90 days, or by offering premiums or refunds of equivalent value. Such promotions shall be made available to all similarly situated Customers in the target market area. All promotions will be filed, either in the tariff or via letter, with the Commission prior to offering them to Customers. 4.2 Demonstration of Calls From time-to-time the Company shall demonstrate service by providing free test calls over its network. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING October 10, 2008 Boise, Idaho IDi0800 Reliance Communications International, Inc. Idaho Tariff No. 1 570 Lexington Avenue, 38th Floor Original Page 25 New York, NY 10022 Issued by: Siddharth Kothari, Finance Manager COMPETITIVE TELECOMMUNICATIONS SERVICE TARIFF Issued: Effective: SECTION 5 - CONTRACT SERVICES 5.1 General At the option of the Company, service may be offered on a contract basis to meet specialized requirements of the Customer not contemplated in this tariff. The terms of each contract shall be mutually agreed upon between the Customer and the Company and may include discounts off of rates contained herein, waiver of recurring or nonrecurring charges, charges for specially designed and constructed services not contained in the Company's general service offerings, or other customized features. The terms of the contract may be based partially or completely on the term and volume commitment, type of originating or terminating access, mixture of services or other distinguishing features. Service shall be available to all similarly situated Customers for six (6) months after the initial offering to the first contract Customer for any given set of terms. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING October 10, 2008 Boise, Idaho