Protel Advantage Inc dba Long Distance Savings.pdf

PAGE
REVISION: ORIGINAL
Idaho PubHc Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JUN 2 6 1997
ProteI Advantage, Inc. d/b/ a Long Distance Savings
Boise, Idaho
IDAHO
TELECOMMUNICATIONS TARIFF
PROTEL ADVANTAGE, INC d/b/ a LONG DISTANCE SAVINGS
1821 University Avenue West
St. Paul, MN 55104
This tariff contains the descriptions, regulations, and rates
applicable to the furnishing of long distance
telecommunications services within and throughout the state
of Idaho by ProteI Advantage, Inc. d/ b / a Long Distance
Savings. This tariff is on file with the Idaho Public Utilities
Commission, and copies may be inspected during normal
business hours at the Company s principle place of business
1821 University Avenue West, St. Paul, MN 55104.
Issued: June 5, 1997 Effective: June 26, 1997
Issued by: Scott Lee, President
PAGE 2
REVISION: ORIGINAL
Idaho P~blic Utilities Commission
Office of the Secil'taiY
ACCEPTED FOR FILING
JUN 2 6 1997
Protel Advantage, Inc. d/b/ a Long Distance Savings
Boise, Idaho
TARIFF CHECK SHEET
SHEET NO.REVISION EFFECTIVE DATE
Sheet 1 Original June 26, 1997
Sheet 2 Original June 26, 1997
Sheet 3 Original June 26, 1997
Sheet 4 Original June 26, 1997
Sheet 5 Original June 26, 1997
Sheet 6 Original June 26, 1997
Sheet 7 Original June 26, 1997
Sheet 8 Original June 26, 1997
Sheet 9 Original June 26, 1997
Sheet 10 Original June 26, 1997
Sheet 11 Original June 26, 1997
Sheet 12 Original June 26, 1997
Sheet 13 Original June 26, 1997
Sheet 14 Original June 26, 1997
Issued: June 5, 1997 Effective: June 26, 1997
Issued by: Scott Lee, President
PAGE 3
REVISION: ORIGINAL
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOri FILING
JUN 2 6 1997
Protel Advantage, Inc. d/ b/ a Long Distance Savings Boise, Idaho
TABLE OF CONTENTS
TARIFF CHECK SHEET
......................... ........ .............. ........ ...................... .................
EXPLANATION OF SYMBOLS .................................................................................
TECHNICAL TERMS AND ABBREVIATIONS ...................................................... 5
1. APPLICATION OF TARIFF AND SERVICE AREA """""""""""""""""""'" 6
2. REGULATIONS
..... .......... .............. .......... .......... ...... ...... ...... ............ .................. .....
1 Undertaking of the Company................................................................. 6
1 Scope
..... .................... ...... ........ ........ ...... ...... ............
..................... 6
2 Shortage of Facilities .................................................................. 6
3 Liability of the Company.......................................................... 7
4 Claims.....
................ ........ ........ ........ ...... ........ .................. ........ .....
2 Prohibited Uses.......................................................................................... 8
3 Use of Service..................................................... ........................................ 8
4 Payment Arrangements.................
.............. ........ ............
........................ 9
1 Payment for Service ................................................................... 9
2 Discontinuance of Service for Cause ....................................... 10
3 Customer Inquiries and Complaints ....................................... 10
3. SERVICE OFFERINGS ... .................... .............. .............................. ............ ............ 11
1 Intrastate Message Telecommunications Service .................................
1.1(a) Description of Services ......................................................... 11
1.1(b) Timing of Calls
....... ........
...................... .................. ................ 11
1.1 (c) Calculation of Distance ......... .......................... ........ ........ ...... 11
1.1(d) Minimum Call Completion Rate......................................... 11
1.1 (e) Advance Payments
......... ................ ........ ..............
................. 11
2 Rates and Charges ......................................................................
Issued: June 5, 1997 Effective: June 26, 1997
Issued by: Scott Lee, President
PAGE 4
REVISION: ORIGINAL
ProteI Advantage, Inc. d/b/ a Long Distance Savings
Idaho P~b1ic Utilities Commission
Office of the Secretary
ACCEPTED FOR FiLING
JUN 2 6 1997
Boise, Idaho
EXPLANATION OF SYMBOLS
Changed Regulation
Discontinued rate or regulation
Rate increase
Matter moved or relocated without change
New rate or regulation
Rate reduction
Reissued matter
Change in text, but no change in rate or regulation
Correction
Issued: June 5, 1997
Issued by: Scott Lee, President
Effective: June 26, 1997
PAGE 5
REVISION: ORIGINAL
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JUN 2 6 1997
ProteI Advantage, Inc. d/ b / a Long Distance Savings Boise, Idaho
TECHNICAL TERMS AND ABBREVIATIONS
Access Line - An arrangement which connects the customer s location to the underlying
carrier s central office.
Authorization Code - A numerical code, one or more of which are available to a
customer to enable him/ her to access the carrier, and which are used by the carrier both
to prevent unauthorized access to its facilities and to identify the customer for billing
purposes.
Company or Carrier - Protel Advantage, Inc., d/b/ a Long Distance Savings.
Customer - The person, firm, corporation or other entity which orders service and is
responsible for payment of charges due and compliance with the Company s tariff
regulations.
FCC or Commission - Federal Communications Commission.
Holidays - The Company s recognized holidays are New Year s Day, July 4th, Labor
Day, Thanksgiving Day, and Christmas Day.
LEC - Local Exchange Carrier.
Service - The communications offerings provided by the Company, resold long-
distance voice and data service obtained by the Company from a facilities-based
interexchange carrier.
Underlying Carrier - Facilities-based interexchange carrier providing the long-distance
service being resold by the Company.
Issued: June 5, 1997 Effective: June 26, 1997
Issued by: Scott Lee, President
PAGE 6
REVISION: ORIGINAL
Idaho Public Utilities Commission
Office of the Secretm
ACCEPTED FOR FILING
JUN 2 6 1997
Protel Advantage, Inc. d/b/ a Long Distance Savings
Boise, Idaho
APPLICATION OF TARIFF AND SERVICE AREA
This tariff contains the regulations and rates applicable to the provision of Long
Distance Message Telecommunications Service by the Company, consisting
outbound 1+ service and inbound 800 service. Service is furnished subject to
transmission, atmospheric, and like conditions.
Service is offered by the Company within and throughout the entire state
Idaho. Rates, rules, and regulations contained within this tariff apply to
Company customers throughout Idaho.
REGULATIONS
Undertaking of the Company
1.1 Scope
The Company undertakes to provide Long Distance Message
Telecommunications Service within the state of Idaho in
accordance with the terms and conditions set forth in this
tariff. The Company does not own or operate long distance
transmission facilities, but rather resells the facilities of
underlying carriers.
1.2 Shortage of Facilities
All service is subject to the availability of suitable facilities.
The Company reserves the right to limit the length of
communications or to discontinue furnishing services when
necessary because of the lack of satellite or other
transmission medium capacity or because of any causes
beyond its control.
Issued: June 5, 1997 Effective: June 26, 1997
Issued by: Scott Lee, President
PAGE 7
REVISION: ORIGINAL
idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FiliNG
JUN 2 6 1997
Protel Advantage, Inc. d/ b / a Long Distance Savings
Boise, Idaho
1.3 Liability of the Company
(A) Except as stated in this Section 2.1.3, the Company
shall have no liability for damages of any kind arising out of
or related to events, acts, rights or privileges contemplated in
this tariff. This tariff does not limit the liability of the
Company for willful misconduct.
(B) The liability of the Company for damages resulting in
whole or in part from or arising in connection with the
furnishing of service under this tariff, including but not
limited to mistakes, omissions, interruptions, delays, errors
or other defects or misrepresentations shall not exceed an
amount equal to five times the initial minute charge
provided for under this tariff for the intrastate long distance
call for the period during which the call was affected. No
other liability in any event shall attach to the Company.
(C) The Company shall not be liable for any failure of
performance hereunder due to causes beyond its control
including but not limited to acts of God, fires, flood or other
catastrophes; any law, order, regulation, directive, action or
request of the United States Government, or any other
government, including state and local governments having
jurisdiction over the Company, or of any department
agency, commission, bureau, corporation or other
instrumentality of anyone or more of said governments, or
of any civil or military authority; or national emergencies
insurrections, riots, wars, or strikes or other labor difficulties.
(D) The Company shall not be liable for any act or
omission of any other entity furnishing to the Customer
facilities, equipment, or services used with the Company
Long Distance Message Telecommunications Service. Nor
shall the Company be liable for any damages or losses due to
the failure or negligence of the Customer or due to the
failure of Customer-provided equipment, facilities or
serVIces.
Issued: June 5, 1997 Effective: June 26, 1997
Issued by: Scott Lee, President
PAGE 8
REVISION: ORIGINAL
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FiUNG
JUN 2 6 1997
Protel Advantage, Inc. d/ b / a Long Distance Savings
Boise, Idaho
(E) The included tariff language does not constitute a
determination by the Idaho Public Utilities Commission that
a limitation of liability should be upheld in a court of law.
Acceptance for filing by the Commission recognizes that it is
court's responsibility to adjudicate negligence and
consequential damage claims. It is also the court's
responsibility to determine the validity of the exculpatory
clause.
1.4 Claims
The Company shall be indemnified and saved harmless by
the Customer from and against all loss, liability, damage and
expense, including reasonable attorney s fees, due to claims
for libel, slander, or infringement of copyright in connection
with the material transmitted over the Company s facilities:
and any other claim resulting from any act or omission of the
Customer or patron(s) of the Customer relating to the use of
the Company s facilities.
Prohibited Uses
Long Distance Message Telecommunications Service shall
not be used for any unlawful purpose.
Use of Service
Long Distance Message Telecommunications Service may be
used to transmit communications of the Customer in a
manner consistent with the terms of this tariff and the
policies and regulations of the FCc.
Use of Long Distance message Telecommunications Service
is considered an order for such service.
Issued: June 5, 1997 Effective: June 26, 1997
Issued by: Scott Lee, President
PAGE 9
REVISION: ORIGINAL
Idaho Public Utilities Commission
GUice of the Secret3ry
ACC r::t~r) E':'i i:: Ct., I-Vi'
, ,
H.. 1\1
JUN 2 6 1997
Protel Advantage, Inc. d/b/ a Long Distance Savings Boise, Idaho
2.4 Payment Arrangements
2.4.Payment for Service
(A) The Customer is responsible for payment of all
charges for facilities and services furnished by the Company.
Federal, state and local sales, use and excise taxes, where
applicable, shall be added to the charges contained herein. It
shall be the responsibility of the Customer to pay these taxes
and to accept the liability of any such unpaid taxes that may
subsequently become applicable retroactively.
(B) Bills are due and payable upon receipt. If the
Customer s net bill is not paid (payment received by the
Company) within twenty (20) days after the invoice date
listed on the bill it shall become a delinquent bill and interest
at the lesser of (1) the rate of one and one-half percent (1.5%)
per month or (2) the highest rate allowed by law per month
shall accrue upon any unpaid amount. If the Company
initiates legal proceedings to collect any amount due
hereunder and the Company substantially prevails in such
proceedings then the defendant Customer shall pay the
reasonable attorney s fees and costs of the Company in
prosecuting such proceedings and appeals therefrom.
(C) The Customer will be assessed a charge of twenty-five
dollars ($25.00) or the highest amount allowed by law
whichever is lesser, for each check submitted by the
Customer to the Company which a financial institution
refuses to honor for insufficient funds or a non-existent
account.
Issued: June 5, 1997 Effective: June 26, 1997
Issued by: Scott Lee, President
PAGE 10
REVISION: ORIGINAL
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED Ft)R ii\I
"-' . \.
I, '
JUN 2 6 1997
Protei Advantage, Inc. dl bl a Long Distance Savings Boise, Idaho
Discont~uance o~or Cause
Upon non-payment of any sum owing to the Company for
more than 30 days beyond the date of rendition of the bill for
service or upon violation of any of the terms or conditions
governing the furnishing of service under this tariff, the
Company may, after seven (7) days advance notice in
writing to the Customer, without incurring any liability,
discontinue the furnishing of service under this tariff.
These restrictions on Long Distance Message
Telecommunications Service may include, but are not
limited to, the following: the Company may withhold the
use of a specific 800 number or deny its transfer to another
carrier for nonpayment of charges due. Such action may be
taken without written notice being sent to the Customer.
Upon payment of charges by the Customer this restriction
on the use of a specific 800 number will be removed.
~ustomer lnguiries and Complaints
Customer inquiries or complaints regarding the billing
service provided by the Company should be directed to the
following telephone number: 800-957-3249. The customer
may also contact the Company s Customer Service
Department by mail at:
Brandi A. Umbreit
Operations & Customer Service Coordinator
1821 University Avenue West
St. Paul, MN 55104
Issued: June 5, 1997 Effective: June 26, 1997
Issued by: Scott Lee, President
PAGE 11
REVISION: ORIGINAL
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOf~ FILING
JUN 2 6 1997
ProteI Advantage, Inc. d/b/ a Long Distance Savings Boise. Idaho
SERVICE OFFERINGS
Intrastate Message Telecommunications Service
1.1(a)Description of Services
The Company offers switched and dedicated access MTS
and 800 inter exchange services by the resale of the services
of Underlying Carriers, currently Frontier Communications
and Sprint. Such service is available twenty-four (24) hours
a day, seven (7) days a week. MTS and 800 Services are
offered on a time and distance sensitive rate basis and an
optional flat rate basis.
1(b)Timing of Calls
The Customer s long distance usage charge is based on the
actual usage of the Company s services. Usage begins when
the called party picks up the receiver, and ends when the
calling party hangs up. Calls are measured by Underlying
Carriers, whose services are resold by the Company, in
accordance with its own Tariff.
1.1(c)Calculation of Distance
The Company uses the V &H coordinate system to calculate
the distance of calls.
1.1(d)Minimum Call Completion Rate
A Customer can expect a call completion rate (number of
calls completed/ number of calls attempted) of not less than
99% during peak use periods.
1.1(e)Advance Payments
The Company will not assess advance payments in Idaho.
Issued: June 5, 1997 Effective: June 26, 1997
Issued by: Scott Lee, President
PAGE 12
REVISION: ORIGINAL
Pro tel Advantage, Inc. d/b/ a Long Distance Savings
Idaho Public Uiilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JUN 2 6 1997
Boise. Idaho
Rates and Charges
(B)
(C)
Dedicated Access
Dedicated access services have initial set up and monthly
charges which are dependent on local exchange carrier
tariffs and based on the customer s location and individual
needs. The customer s needs and physical location may also
affect the rates charged by the Company.
N on-Recurring Charges
Validated Account Codes
per account install
Validated Account Codes
Recurring Charges
Validated Account Codes
per account
800 Charges
Program Fees
$5.
$5.
$5.
$5.
$5.
Issued: June 5, 1997 Effective: June 26, 1997
Issued by: Scott Lee, President
PAGE 13
REVISION: ORIGINAL
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FiUNG
JUN 2 6 1997
Protei Advantage, Inc:. d/ bl a Long Distance Savings Boise, Idaho
(D)
(E)
Outbound and Inbound services carry an initial and
incremental billing minimum of no greater than one minute.
Commercial
Residential
$0.
$0.
vice Per Minute
Commercial
Residential
$0.
$0.
Travel Card Service: Access charges are $0.35 per access, in
addition to a $0.25 per minute c:harge for the duration of the
c:all.
Calls are billed in full minute increments with a one minute
billing minimum.
Operator Assistance
The Company does not provide alternative operator
services. Operator assisted calls are limited to live operator
or automated operator functions provided by the
Underlying Carriers for the processing of telephone services
such as completion of person to person, operator assisted
station to station calls, dialing instructions and emergency
call handling.
Issued: June 5, 1997 Effective: June 26, 1997
Issued by: Scott Lee, President
PAGE 14
REVISION: ORIGINAL
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JUN 2 6 1997
ProteI Advantage, Inc. d/b/ a Long Distance Savings
Boise. Idaho
(F)
(G)
(H)
Directory Assistance
Switched 1
Interstate
Intrastate
International
$0.
$0.
$4.
Travel Card
Interstate
Intrastate
International
$0.
$0.
$4.
Monthly Service Fee
All customers may be charged a minimum monthly service
fee for long distance usage not to exceed $5.00.
The Company will give at least ten (10) days notice to
customers and the Idaho Public Utilities Commission before
increasing rates or other charges. The notice will be either
individual notice or a public notice in the newspapers in the
Company s Idaho service area.
Issued: June 5, 1997 Effective: June 26, 1997
Issued by: Scott Lee, President