Netwolves Network Services LLC.pdf

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Netwolves Network Services, LLC
INTEREXCHANGE CARRIER (IXC)
SERVICES
OF NETWOLVES NETWORK SERVICES, LLC
P .S.c. 10 Tariff NO.1
2nd Revised Page 1
Replacing 1st Revised Page 1
Idao Public Utilties Commission
Office of the Secretary
ACCEPTED FOR FILING
MAR 7 - 2011
~?~~;t";A
Bo ldabG
L
ISSUED: March 4, 2011
By: Gina Wybel, Director of Finance
4710 Eisenhower Boulevard; Suite E-8
Tampa, FL 33634
EFFECTIVE: March 7, 2011
2nd Revised Sheet-1-
Cancels 1st Revised Sheet-1-
Idaho Tarrif PUC No.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
OCT 9 -1994NORSTAN NETWORK SERVICES, INC
69 a a Wedgewood RoadMaple Grove, MN 55369 Boise, Idaho
CHECK SHEET
Sheet Revislon Sheet Revi s 1 onTitle1st Revised 1st Revised
2nd Revised 1st Revised
1st Revised 1st Revised
1st Revised 1st Revised
1st Revised 1st RevisedOrlginal1st RevisedOriginal1st RevisedOriginal1st Revised
1st Revised 1st RevisedOriglnal1st RevisedOriginal1st RevisedOriginal45.Orlginal
1st Revised 1st Revised
1st Revised *47 2nd Revised
1st Revised *48 2nd Revised
1st Revised 48.Orlginal
1st Revised 1st Revised
*17 2nd Revised 1st Revised
*18 1st Revised 1st Revised
1st Revised 1st Revised
1st Revised 1st Revised
1st Revised Orlginal
1st Revised *55 2nd Revised
1st Revised *56 2nd Revised
1st Revised *57 2nd Revised
*25 2nd Revised *58 2nd Revised
1st Revised *58.1st Revised
1st Revised *58.1st RevisedOriglnal*58.1st Revised
1st Revised *59 1st Revised
1st Revised *Al 2nd Revised
1st Revised *A2 2nd Revised
1st Revised *A3 2nd Revised
1st Revised
*34 2nd Revised
*Asterisk indicates changes in current tarriff filing.
ISSUED:September 29. 1994 EFFECTIVE:October 9. 1994
ISSUED BY:
BY:
NORSTAN NETWORK SERVICES, INC
ERVIN F. KAMM, JR. TITLE:Pres iden t
1st Revised Sheet
Cancels Original Sheet
Idaho Tarrif PUC No.
NORSTAN NETWORK SERVICES, INC
6900 Wedgewood RoadMaple Grove, MN 55369
TABLE OF CONTENTS
Check Sheet
Table of Contents
Subj ect Index
Explanation of Symbols
Tariff Format
Contact Information
Technical Terms and Abbreviations
Rules and Regulations
Description of Service
Outbound and Inbound Services
VNS ServicesCard Service
Directory Assistance
Operator Service
Rates
Promotional Offerings
Directory Assistance
Operator Services
VNS Services
Card Services
Outbound and Inbound Service
Optima Volume Discounts
Attachment A
ISSUED:January 24. 1994 EFFECTIVE:
ISSUED BY:
BY:
NORSTAN NETWORK SERVICES, INC
ERVIN F. KAMM, JR. TITLE:
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FlUNG
FEB 8 -1994
Boise, Idaho
Sheet
Al- A3
February 8. 1994
President
(T)
(T)
(T)
(T)
(T)
(T)
(N)
1st Revised Sheet
Cancels Original Sheet
Idaho Tarrif PUC No.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
FEB 8 -1994
NORSTAN NETWORK SERVICES, INC
6900 Wedgewood Road
Maple Grove, MN 55369
Boise, ~daho
SUBJECT INDEX
Application for Service
At tachment A
Cancellation of Service
Cancellation of Service, VNS Service
Check SheetContact Information
Deposi ts
Description of Service
Directory Assistance Description of
Directory Assistance Description of
Disconnection of Service
ServiceRates
Explanation of Symbols
Optima Card Description of Service
Optima Card Description of Rates
Inbound Services Description of Service
Inbound Services Description of Rates
Holidays
Interruption of Service
Liability of Carrier
Mileage Calculation
Obligations of Subscriber
Operator Service Description of Service
Operator Service Description of Rates
Ownership of Facilities
Payment of Charges
Return Check Fee
Rules and Regulations
ISSUED:February 8. 1994January 24. 1994 EFFECTIVE:
ISSUED BY:
BY:
NORSTAN NETWORK SERVICES, INC
ERVIN F. KAMM, JR. TITLE:President
SHEET
42 (T)
51 (T)
57 (T)
47 (T)
58 (T)
1st Revised Sheet
Cancels Original Sheet
Idaho Tarrif PUC No.
Idaho Public Util!ti~s Commission
Office of the Sew%ry
ACCEPTED FOR FiLING
FEB 8 -1994
NORSTAN NETWORK SERVICES, INC
69 a a Wedgewood Road
Maple Grove , MN 55369 Boise, Idaho
SUBJECT INDEX ( Con t inued)
Service Hours
Table of Contents
Tariff Format
Terms and Abbreviations
Outbound Service Description of Service
Outbound Service Description of Rates
Undertaking of Carrier
VNS Description of Service
VNS Description of Rates
ISSUED:January 24. 1994 EFFECTIVE:February 8. 1994
ISSUED BY:
BY:
NORSTAN NETWORK SERVICES, INC
ERVIN F. KAMM, JR. TITLE:President
47 (T)
58 (T)
48 (T)
56 (T)
original Sheet 5
Idaho Tariff PUC No.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
MAR 1 3 1992
NORSTAN NETWORK SERVICES, INC.
6900 Wedgwood Road
Maple Grove, MN 55369
Boise, Idaho
L__.__
.----... ..
EXPLANATION OF SYMBOLS
When changes are made on any tariff page, a revised page will be
issued cancelling the tariff page affected; such changes will be
identified through the use of the following symbols:
(C) - To signify a change in regulation.
(D) - To signify a discontinued rate or regulation or text.
(I) - To signify an increase.
(M) - To signify matter relocated with no change.
(N) - To signify a new rate , regulation and/or text.
(R) - To signify a reduction.
(T) - To signify a change in text but no change in rate or
regulation.
The above symbols will apply except where additional symbols are
identified at the bottom of an individual page.
ISSUED:MARCH 3. 1992 EFFECTIVE:MARCH 13. 1992
ISSUED BY:
BY:
NORSTAR NETWORK SERVICES, INC.
ERVIN F. KAMM, JR. TITLE: President
Original Sheet 6
Idaho Tariff PUC No.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FlUNG
MAR 1 3 1992NORSTAN NETWORK SERVICES, INC.
6900 Wedgwood Road
Maple Grove, MN 55369 Boise, Idaho
L_.__.
_--,...,..
TARIFF FORMAT
Sheet Numberinq - Sheet numbers appear in the upper right
corner of the page. Sheets are numbered sequentially.
However , new sheets are occasionally added to the tariff.
When a new sheet is added between sheets already in effect, a
decimal is added. For example , a new sheet added between
sheets 14 and 15 would be 14.
Sheet Revision Numbers - Revision numbers also appear in the
upper right corner of each page. These numbers are used to
determine the most current sheet version on file with theIPUC. For example, the 4th revised Sheet 14 cancels the 3rdrevised sheet 14. Because of various suspension periodsdeferrals, etc. the IPUC follows in their tariff approval
process, the most current sheet number on their tariff
approval process, the most current sheet number on file withthe Commission is not always the tariff page in effect.
Consul t the Check Sheet for the sheet currently in effect.
ParaqraDh Numberinq Sequence There are nine levels of
paragraph coding. Each level of coding is subservient to itsnext higher level:
1.1.1.1.A.1.1.
2 .1.1.A.1. (a) .1.1.A.1. (a) .1.1.A.l. (a) .1. (i).1.1.A.1. (a) .1. (i). (1.).
ISSUED:MARCH 13. 1992MARCH 3. 1992 EFFECTIVE:
ISSUED BY:
BY:
NORSTAN NETWORK SERVICES, INC.
ERVIN F. KAMM, JR. TITLE: President
Original Sheet 7
Idaho Tariff PUC No.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
MAR 1 3 1992.
NORSTAN NETWORK SERVICES , INC.
6900 Wedgwood Road
Maple Grove, MN 55369
Boise, Idaho
__..._--....-.---.-' ..
TARIFF FORMAT (Continued)
Check Sheets - When a tariff filing is made with the IPUC, an
updated check sheet accompanies the tariff filing. The check
sheet lists the sheets contained in the tariff, with a crossreference to the current revision number. When new pages are
added, the check sheet is changed to reflect the revision.
All revisions made in a given filing are designated by an
asterisk (*). There will be no other symbols used on this page
if these are the only changes made to it (i.e., the format,
etc. remains the same , just revised revision levels on some
pages) . The tariff user should refer to the latest check
sheet to find out if a particular sheet is the most current on
file with the IPUC.
ISSUED:MARCH 3. 1992 EFFECTIVE:MARCH 13. 1992
ISSUED BY:
BY:
NORSTAN NETWORK SERVICES, INC.
ERVIN F. KAMM, JR. TITLE: President
1st Revised Sheet
Cancels Original Sheet
Idaho Tarrif PUC No.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FiliNG
FEB 8 -1994NORSTAN NETWORK SERVICES, INC
69 a a Wedgewood RoadMaple Grove, MN 55369 Boise, IDaho
CONTACT INFORMATION
Customer complaints,disconnect requests:bill serviceinquiry,new
Norstan Network Services, Inc.
Long Distance Operations Coordinator
6900 Wedgwood Road
Maple Grove, MN 55369
Toll Free 1-800-676-8870
Commission contact - tariff information , complaints:
Norstan Network Services, Inc.
Cheryl Jung
2955 Xeni um Lane
Plymouth, MN 55441
[phone]
Idaho agent:
Prentice-Hall Corporation System, Inc.
877 Main Street
Boise, ID 83702 - 5858
ISSUED:January 24. 1994 February 8. 1994EFFECTIVE:
ISSUED BY:
BY:
NORSTAN NETWORK SERVICES, INC
ERVIN F. KAMM, JR. TITLE:President
(T)
(T)
(T)
(D)
Original Sheet 9
Idaho Tariff PUC No.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
MAR 1 3 1992
NORSTAN NETWORK SERVICES, INC.
6900 Wedgwood Road
Maple Grove, MN 55369
Boise, Idaho
__.___---- . ..., .-..
TECHNICAL TERMS AND ABBREVIATIONS
Definitions1.1
Certain terms used generally throughout this tariff for
services furnished by the Carrier are defined below:
Authorization Code
The term "Authorization Code" denotes a code given to
non-Feature Group D subscribers which, when dialed inproper sequence from the subscriber's premises
identifies subscriber for billing and volume discountpurposes.
Authorized User
The term "Authorized User" denotes a person, firm or
corporation who is authorized by the subscriber to be
connected to the service of the subscriber.
Automatic Number Identification ("ANI")
The term "Automatic Number Identification" refers to the
calling telephone number identification which will be
forwarded to the Underlying Carrier's network by the
Local Exchange Company ("LEC") as a call is placed. ANI
is provided by the LEC only when Feature Group B direct
or Feature Group D interconnections are used to gainaccess to carrier's switched telecommunication service.
Band
The term "Band" represents the spectrum of frequencies
within two definite limits.
Carrier
The term "Carrier" refers to Norstan Network ServicesInc.
ISSUED:MARCH 3. 1992 EFFECTIVE:MARCH 13. 1992
ISSUED BY:
BY:
NORSTAR NETWORK SERVICES, INC.
ERVIN F. KAMM, JR. TITLE: President
Original Sheet 10
Idaho Tariff PUC No.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
MAR 1 3 1992NORSTAN NETWORK SERVICES, INC.
6900 Wedgwood Road
Maple Grove, MN 55369 Boise, Idaho
_---_.~............' ..
TECHNICAL TERMS AND ABBREVIATIONS (Continued)
1.1 DEFINITIONS (Continued)
Centrex
The term "Centrex" denotes a PABX service that makescustomer'PABX part of the local central office'numbering plan.
Channel
The term "Channel" denotes a path for electricaltransmission between two or more points having a
bandwidth and termination of a subscriber's own choosing.
Co-Located T-1 Access
The term "Co-Located T-1 Access" refers to an access
arrangement which does not make use of local exchangecompany facilities and is available to Carrier'
customers whose premises are located in the same locationas the Carrier's Underlying Carrier's POP.
Common Control Swi tchinq Arrangement
The term "Common Control switching Arrangement" (CCSA)
denotes a private switched service network that directs
station-to-station network inward and outward dialing and
other features similar to those normally provided by the
public telephone network.
Day
The term "Day" denotes a time period of 8: 00 AM to , but
not including, 5: 00 PM local time at the originating city
on Monday through Friday, excluding carrier-specifiedholidays.
ISSUED:MARCH 3. 1992 EFFECTIVE:MARCH 13. 1992
ISSUED BY:
BY:
NORSTAN NETWORK SERVICES, INC.
ERVIN F. KAMM, JR. TITLE: President
Original Sheet 11
Idaho Tariff PUC No.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
MAR 1 3 1992NORSTAN NETWORK SERVICES, INC.
6900 Wedgwood Road
Maple Grove, MN 55369 Boise, Idaho
. -~...."--"~'-'-
TECHNICAL TERMS AND ABBREVIATIONS (Continued)
1.1 DEFINITIONS (Continued)
Dedicated Access Line
The term "Dedicated Access Line" (DAL) denotes a
dedicated communications channel which terminates on a
switch facility provided by the Carrier.
Eveninq Calls
The term "Evening" denotes a time period of 5: 00 PM tobut not including, 11: 00 PM local time at the originating
city on Sunday through Friday and any time on Carrier-specified holidays except when a lower rate wouldnormally apply.
Exchanqe Area
The term "Exchange Area" denotes a geographically defined
area wherein the telephone industry, through the use of
maps or legal descriptions , sets down specified areaswhere individual telephone exchange companies hold
themselves out to provide communications services.
Foreiqn Exchanqe Service
The term "Foreign Exchange Service" denotes a private
line service designed to provide subscribers with the
capability of local dialing in a remote exchange.
Governmental Service Aqencies
The term "Governmental Service Agencies" denotes fire-
fighting, State Highway Patrol , police, and emergencyrescue services (as designated by the appropriate
governmental agencies) provided they answer emergency
service calls on a personally attended (live) 24-hour
basis, 365 days a year.
ISSUED:MARCH 3. 1992 EFFECTIVE:MARCH 13. 1992
ISSUED BY:
BY:
NORSTAN NETWORK SERVICES, INC.
ERVIN F. KAMM, JR. TITLE: President
1st Revised Sheet
Cancels Original Sheet
Idaho Tarrif PUC No.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
FEB 8 -1994NORSTAN NETWORK SERVICES, INC
6900 Wedgewood RoadMaple Grove, MN 55369 Boise, Idaho
TECHNICAL TERMS AND ABBREVIATIONS (Continued)
1.1 DEFINITIONS (Continued)
Holidays
The term "Holidays" denotes all Carrier- specified
holidays: New Year s Day##, Martin Luther King Day*President's Day*, Memorial Day*, Independence Day##,
Labor Day, Columbus Day*, Veterans Day##, Thanksgiving
Day, and Christmas Day##.
Applies to Federally observed day only.
When this holiday falls on a Sunday, the
Holiday calling rate applies to calls placedon the following Monday. When this holidayfalls on a Saturday, the Holiday callingrate applies to calls placed on thepreceding Friday.
See Service Hours for applicable Holidays associated (N)with each product. (N)
Intercity Channels
The term "Intercity Channel" denotes those channelsderived from Carrier network to provide
communications capability between cities.
Intercity Mileage
The term Interci ty Mileage" denotes the mileage,
measured as the shortest distance between any two of
the Carrier technical operating centers using the
Telephone Industry Standard Rate Centers ("V" &"H"
coordinates associated with said Carrier s offices.
Local Access Transport Area
The term "Local Access Transport Area (LATA) denotes
a geographical area established by the U. S. District
Court for the District of Columbia in Civil Action No.
17-49, within which a local exchange company providescommunication services.
ISSUED:January 24. 1994 EFFECTIVE:February 8. 1994
ISSUED BY:
BY:
NORSTAN NETWORK SERVICES, INC
ERVIN F. KAMM, JR. TITLE:President
1st Revised Sheet
Cancels Original Sheet
Idaho Tarrif PUC No.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FiLING
FEB 8 -1994NORSTAN NETWORK SERVICES, INC
69 a a Wedgewood RoadMaple Grove, MN 55369 Boise, Idaho
TECHNICAL TERMS AND ABBREVIATIONS (Continued)
1.1 DEFINITIONS (Continued)
Local Distribution Area
The term IILocal Distribution Area II denotes ageographically contiguous area surrounding theCarrier's serving switch location.
Local Distribution Facility
The term IILocal Distribution Facilityll denotes thechannel used to connect the Carrier technicaloperating center to the subscriber premises.
Normally, the channel will have a network terminal onone end (Carrier s office) and a subscriber terminal
on the other end (subscriber s premises)
Night/Weekend
The term IINight/Weekend II denotes a time period
11:00 PM to , but not including, 8:00 AM local time at
the originating city, any time on Saturday, and all
day Sunday except 5:00 PM to, but not including, 11:00
PM.
Normal Work Hours
The term IINormal Work Hours II denotes the time after8: 00 AM and before 5: 00 PM Monday through Friday
excl uding Hol idays .
Off -Net (Applicable to VNS Service only)(T)
The term IIOff -Net II denotes origination or termination
of calls over normal shared-used facilities.
On-Net (Applicable to VNS Service only)(T)
The term liOn-Net II denotes origination or termination
of calls over dedicated facilities.
ISSUED:January 24. 1994 EFFECTIVE:February 8. 1994
ISSUED BY:
BY:
NORSTAN NETWORK SERVICES, INC
ERVIN F. KAMM, JR. TITLE:President
1st Revised Sheet
Cancels Original Sheet
Idaho Tarrif PUC No.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
FEB 8 -1994NORSTAN NETWORK SERVICES, INC
69 a a Wedgewood RoadMaple Grove, MN 55369 Boise, Idaho
TECHNICAL TERMS AND ABBREVIATIONS (Continued)
1.1 DEFINITIONS (Continued)
Other Common Carrier
The term "Other Common Carrier" (OCC) denotes a
specialized or other type of common carrier authorizedby the Federal Communications Commission to provide
domestic or international communications service.
Point of Presence
The term "Point of Presence" (POP) denotes a point on
the Underlying Carrier system where the intercity (T)communications channels and local distributionfacilities are terminated within that LATA. Otherfunctions such as switching, coordination testing,and connections with subscriber-provided
communications channels may also be performed at thesepoints.
Premises
The term " Premises" denotes a building or buildings on
contiguous property (except railroad rights - of -way,etc.
Rate Center
The term "Rate Center" denotes a geographically
specified point used to determine mileage dependentrates.
ISSUED:January 24. 1994 EFFECTIVE:February 8. 1994
ISSUED BY:
BY:
NORSTAN NETWORK SERVICES, INC
ERVIN F. KAMM, JR. TITLE:President
1st Revised Sheet -12
Cancels Original Sheet -12
Idaho Tarrif PUC No.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
FEB
...
1994
NORSTAN NETWORK SERVICES, INC
69 a a Wedgewood Road
Maple Grove, MN 55369
Boise, Idaho
__---.. .
TECHNICAL TERMS AND ABBREVIATIONS (Continued)
1.1 DEFINITIONS (Continued)
Regular Billing
The term IIRegular Billingll denotes standard bill
sent in the normal Carrier billing cycle. This
billing consists of one bill for each account assigned
to the subscriber , or, in the case of Private Line
Service, one bill for each subscriber together with
explanatory detail showing the derivation of the
charges.
Regular Voice Grade Facility
The term IIRegular Voice Grade Facility ll denotes
communications channel with bandwidth
approximately 2 700 (300 to 3,000) Hertz.
Service Group
For VNS Service (T)
The term II Service Group II denotes one or more
access lines leased by a subscriber that are
served by a single end office.
For 800 Services
The term IIService Groupll denotes a group of lines
in a hunting arrangement used to terminate one ormore inbound 8 a a numbers.
Subscriber
The term IISubscriberll denotes the person , firmcompany, corporation or other entity, having
communications requirement of its own which contract
for service under this tariff and is responsible for
the payment of charges as well as compliance with theCarrierregulation pursuant to this tariff. Often
used interchangeably with the term IICustomerll
ISSUED:January 24. 1994 EFFECTIVE:February 8. 1994
ISSUED BY:
BY:
NORSTAN NETWORK SERVICES, INC.
ERVIN F. KAMM, JR. TITLE:President
1st Revised Sheet -1Q
Cancels Original Sheet -1Q
Idaho Tarrif PUC No.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
FEB 8 -1994NORSTAN NETWORK SERVICES, INC.
69 a a Wedgewood RoadMaple Grove, MN 55369 Boise, Idaho
TECHNICAL TERMS AND ABBREVIATIONS (Continued)
1.1 DEFINITIONS (Continued)
Switch
The term "Switch" denoteselectromechanical device which
circuit routing and control.
an electronic is used to provide
l Access Line
The term IIT-Access Line" denotes a 1.544 mbps
dedicated digital transmission connection furnished bythe Local Exchange Company (LEC) from a customer'
premise that terminates at the Carrier local POP.
This facility will provide the equivalent of 24 voicechannels.
800 Services
The term " 800 Services" denotes inbound toll services
offered by the Carrier for large volume users.
Underlying Carrier
The term "Underlying Carrier" denotes a common carrierauthorized by the Federal Communications Commissionto provide domestic or international communicationsservice and who has entered into a contract with
Carrier to provide services to Carrier s subscribers.
VNS Service (T)
The term IIVNS" denotes communications services (T)
provided by Carrier providing the functionality and
capabilities of a private network through the use shared transmission facilities and operated by a
single, software-controlled management system.
ISSUED:January 24. 1994 EFFECTIVE:February 8. 1994
ISSUED BY:
BY:
NORSTAN NETWORK SERVICES, INC.
ERVIN F. KAMM, JR. TITLE:President
2nd Revised Sheet -12
Cancels 1st Revised Sheet -12
Idaho Tarrif PUC No.
NORSTAN NETWORK SERVICES, INC.
6900 Wedgewood RoadMaple Grove, MN 55369
RULES AND REGULATIONS
TERRITORY
Idaho Public tJrinties Commission
Office of the Secretary
ACCEPTED FOR FILING
OCT 9 -1994
Boise, Idaho
Intercity Telecommunications Services are available
origination and termination within the State of Idaho.
for
1.1 Outbound Service
Dedicated - qptima P~us (T)
C~assic P~us
'"
(T)1..Dedicated outbound connections areavailable for origination
LATA's where Carrier's UnderlyingCarrier (s) has a Point Of Presence
("POP"
Switched - qptima OneCID
C~assic OneQi)
1.1..
(T)
(T)
Switched outbound is available fororigination from areas that are
served by end offices to which theCarrier's Underlying Carrier (s) are
connected by Feature Group D
Circui ts .
Dedicated
Inbound Service1.2
2..
Swi tched
2..
ISSUED:September 29. 1994
ISSUED BY:
BY:
- qptima BOO P~USTM ( T )
C~assic BOO P~us (T)Dedicated 800 Service terminatedthrough dedicated facilities
available for termination in theLATAs where Carrier'UnderlyingCarrier (s) has a Point Of Presence
POP") and may originate from any
point within the State of Idaho.
- qptima BOOCID (T)C~assic BOOCID (T)Switched BOO Service terminatedthrough swi tched (shared)facilities is available for
termination to all end offices andmay originate from any point
within the State of Idaho.
EFFECTIVE:October 9. 1994
NORSTAN NETWORK SERVICES, INC.
ERVIN F. KAMM, JR. TITLE:President
2nd Revised Sheet
Cancels 1st Revised Sheet
Idaho Tarrif PUC No.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
OCT 9 -1994NORSTAN NETWORK SERVICES, INC.
6900 Wedgewood RoadMaple Grove, MN 55369 8oise, idaho
RULES AND REGULATIONS (Continued)
Virtual Network Service
Op tima. VNsm
1.3.
(T)
VNS On-Net to On-Net
VNS On-Net to On-Net is available fororigination in LATAs where Carrier'Underlying Carrier (s) has Point
Presence (" POP") .
1.3.VNS On-Net to Off -Net
VNS On-Net to Off -Net is only available atlocations which either originate
terminate VNS On-Net to On-Net calls.
VNS Off -Net to On-Net
VNS Off -Net to On-Net is availableorigination from any location within
State of Idaho.
forthe
1.3.VNS Off -Net to Off -Net
VNS Off -Net to Off -Net is available for
origination from any point within the State
of Idaho.
UNDERTAKING OF CARRIER
Carrier will make available its LongDistance services as soon as practicable
upon receipt of an order for service between
those points as specified.
The obligation of Carrier to furnish service
is dependant upon its ability to secure fromand to retain the rights to sui table
facilities from its Underlying Carrier (s) .
ISSUED:September 29. 1994 EFFECTIVE:October 9. 1994
ISSUED BY:
BY:
NORSTAN NETWORK SERVICES, INC.
ERVIN F. KAMM, JR. TITLE:President
Original Sheet -12
Cancels Original Sheet
Idaho Tarrif PUC No.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FiLING
FEB 8 -1994
NORSTAN NETWORK SERVICES, INC.
69 a a Wedgewood RoadMaple Grove, MN 55369
Boise, Idaho
RULES AND REGULATIONS (Continued)
LIABILITY OF CARRIER
ISSUED:
The liability of the Carrier for damagesarising out of mistakes, omissions,
interruptions, delays or errors or defects
in the transmission occurring in the courseof furnishing service, channels or other
facilities and not caused by the negligence
of the Customers, commences upon activation
of service and in no event exceeds an amount
equivalent to the proportionate charge tothe Customer for the period of serviceduring which such mistakes, omissions,
interruptions, delays or errors or defects
in the transmission occur. For the purposesof computing such amount, a month is
considered to have thirty (3 0) days (72 a
hours) .
In no event will Carrier be responsible forconsequentialincidental or punitive
damages or lost profits suffered by Customer
on account of unsatisfactory or interruptedservice.
The Carrier is not liable for any act or
omission of any other company or companies
furnishing a portion of the service. No
agents or employees or other carriers shall
be deemed to be agents or employees of thecarrier.
Carrier shall not be liable for unlawful useor use by an unauthorized person ofCarriers facilities and services.
January 24. 1994 EFFECTIVE:February 8. 1994
ISSUED BY:
BY:
NORSTAN NETWORK SERVICES, INC.
ERVIN F. KAMM, JR. TITLE:President
1st Revised Sheet
Cancels Original Sheet
Idaho Tarrif PUC No.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
FEB 8 -1994NORSTAN NETWORK SERVICES, INC.
69 a a Wedgewood RoadMaple Grove, MN 55369 Boise, Idaho
RULES AND REGULATIONS (Continued)
LIABILITY OF CARRIER (Continued)
The (above or below) tariff language doesnot constitute a determination by the
Commission that a limitation of liability
imposed by the Company should be upheld in a
court of law. Acceptance for filing by the
Commission recognizes that it is a court'
responsibility to adjudicate negligence and
consequential damage claims. It is also the
court'responsibility to determine the
validity of the exculpatory clause.
VNS Service (T)
In addition to the above terms,
following terms apply to VNS Service:the
(T)
ISSUED:January 24. 1994
Except for credit allowance forinterruption of VNS as specified (T)herein , Carrier shall not be liable forany failure of performance due to
causes beyond it reasonable control
including, but not limited to, acts of
God, fires meteorological phenomena,
floods or other catastrophies; national
emergencies, insurrections, riots
wars; strikes, lockouts, work stoppagesor other labor difficulties; and any
law , order , regulation or other action
of any governing authority or agency
thereof. WITH RESPECT TO THE SERVICES,
MATERIALS, AND EQUIPMENT PROVIDED
HEREUNDER CARRIER HEREBY EXPRESSLY
DISCLAIMS ALL WARRANTIES EXPRESS OR
IMPLIED , NOT STATED IN THIS TARIFF AND
IN PARTICULAR DISCLAIMS ALL WARRANTIESOF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE.
EFFECTIVE:February 8. 1994
ISSUED BY:
BY:
NORSTAN NETWORK SERVICES, INC.
ERVIN F. KAMM, JR. TITLE:Pres iden t
1st Revised Sheet
Cancels Original Sheet
Idaho Tarrif PUC No.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
FEB 8 -1994
NORSTAN NETWORK SERVICES, INC.
69 a a Wedgewood RoadMaple Grove, MN 55369
Boise, IDaho
RULES AND REGULATIONS (Continued)
LIABILITY OF CARRIER (Continued)
VNS Service (Continued)(T)
Carrier shall not be liable for:
6. B. 1 Unlawful use or use by unauthorized person of Carrier
facilities and services;
Any claim resul ting fromfurnishing, installationoperation, maintenance, or removalof facilities at subscriberpremises;
6. B. 3 Any claim arising out of a breachin the privacy or security
communications transmitted overCarriers facilities;
Changes in any of the facilities,
operations, services or proceduresof Carrier that render any
facilities or services provided by
subscriber obsolete or require
modification or alteration of suchfacilities or services,
otherwise affect their use
performance. Carrier will endeavor
to advise subscriber on a timely
basis of such change.
ISSUED:January 24. 1994 EFFECTIVE:February 8. 1994
ISSUED BY:
BY:
NORSTAN NETWORK SERVICES, INC.
ERVIN F. KAMM, JR. TITLE:President
1st Revised Sheet
Cancels Original Sheet
Idaho Tarrif PUC No.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
FEB 8 - 1994NORSTAN NETWORK SERVICES, INC.
69 a a Wedgewood Road
Maple Grove , MN 55369 Boise, Idaho
RULES AND REGULATIONS (Continued)
LIABILITY OF CARRIER (Continued)
(T)VNS SERVICE (Continued)
ISSUED:January 24. 1994
ISSUED BY:
BY:
Subscriber shall indemnify and saveCarrier harmless from any and allliability not expressly assumed by
Carrier in this Section 2.3 and arisingin connection with the provisions ofservice by Carrier to subscriber, and
shall protect and defend Carrier fromany suits or claims alleging such
liability, and shall pay all expenses(including attorney s fees) and satisfy
all judgements which may be incurred byor rendered against Carrier connection therewith. Carrier shallnotify subscriber of any such suit or
claim against Carrier. Carrier reserves
the right to participate in the defenseof any such sui t or claim.
The liability of Carrier for any
interruption or failure of serviceshall in no event exceed the creditallowance provided herein. Carriershall not be liable to subscriber orany Authorized User for any loss or
damage incurred by reason of
incidental to any delay or interruption
of service , or for any failure in or
breakdown of facilities associated withthe service, or for any mistakes,
omissions, delays, errors or defects in
transmission occurring in the course offurnishing service, except to the
extent of such credit allowance, which
shall constitute subscriber's sole and
exclusive remedy hereunder.
EFFECTIVE:February 8. 1994
NORSTAN NETWORK SERVICES, INC.
ERVIN F. KAMM, JR. TITLE:President
1st Revised Sheet
Cancels Original Sheet
Idaho Tarrif PUC No.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
FEB 8 -1994
NORSTAN NETWORK SERVICES, INC.
69 a a Wedgewood RoadMaple Grove, MN 55369
Boise, Idaho
--.-..
RULES AND REGULATIONS (Continued)
LIABILITY OF CARRIER (Continued)
The Carrier will make no refund of
overpayment by subscriber unless the
claim for such overpayment, together withproper evidence, is submitted within ninety (T)(9 0) days from the date of alleged
overpayment. In calculating refunds, volume
discounts will be adjusted based on total
usage after all credits or adjustments havebeen applied.
Use of Service
Neither subscribers nor their Authorized Users may use
the services furnished by the Carrier for any unlawfulpurpose. Subscribers and Authorized Users must take
all necessary action to ensure Carrier s services are
used in accordance with the rules and regulations ofthe Public Services Commission of Idaho. Use and
restoration of the service furnished by the Carrier
will be in accordance with Part 64, Subpart D of the
Federal Communications Commission Rules.
Minimum Service Period
VNS S ERVI CE (T)
1.A Minimum Service
Arranqements
Period Access
The minimum service period fordedicated access components of VNS (T)Service ordered by a Subscriber isninety (9 a ) days.
1.B Minimum Service Period - Other Charqes
There is no minimum service period for
other charges.
ISSUED:January 24. 1994 EFFECTIVE:February 8. 1994
ISSUED BY:
BY:
NORSTAN NETWORK SERVICES, INC.
ERVIN F. KAMM, JR. TITLE:President
1st Revised Sheet
Cancels Original Sheet
Idaho Tarrif PUC No.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
FEB 8 - 1994NORSTAN NETWORK SERVICES, INC.
69 a a Wedgewood RoadMaple Grove, MN 55369 Boise, l-daho
RULES AND REGULATIONS (Continued)
Minimum Service Period (Continued)
Outbound and Inbound Service (T)
The minimum service period for Switched (T)
service is thirty (30) days.
The minimum service period for
Dedicated service is thirty (30) days, (T)
except for dedicated components for
which the minimum service period isninety (90) days.
Ownership of Facilities
Title to all facilities provided by Carrier in
accordance with these regulations remains with the
Carrier or its Underlying Carrier.
Application For Service
Carrier may require a subscriber to sign application form furnished by the Carrier and
establish his credit as provided in these Regulations
as a condition precedent to the initial establishment
of such service. Carrier s acceptance of an order for
service to be provided to an applicant whose credit
has not been duly established may be subj ect to theprovisions described in Section 2.
Carrier may also require a signed authorization from a
subscriber for additions to or changes in the existing
service for such subscriber.
An application for service cancelled by the subscriberor the Carrier prior to the establishment of the
service applied for is subj ect to the provisions ofSection 2., 2., and 2.16.
ISSUED:January 24. 1994 EFFECTIVE:February 8. 1994
ISSUED BY:
BY:
NORSTAN NETWORK SERVICES, INC.
ERVIN F. KAMM, JR. TITLE:President
2nd Revised Sheet
Cancels 1st Revised Sheet
Idaho Tarrif PUC No.
Idaho Public Utilities Co~mission
Office of the Secremy
ACCEPTED FOR FlU
OCT 9 -.1994NORSTAN NETWORK SERVICES, INC.
6900 Wedgewood Road
Maple Grove , MN 55369 Boise, Idaho
- .
RULES AND REGULATIONS (Continued) \
. '
In the event the Carrier incurs fees or expenses, (T)
including attorney s fees, in collection or attempting to collect, any charges owed the Company, the
Subscriber will be liable to the Carrier for the
payment of all such fees and expenses reasonably incurred. (T)
2 .Payment of Charges
If subscriber does not give the carrier written notice
of a dispute with respect to carrier s charges within
six months from the date the invoice was rendered,
such invoice shall be deemed to be correct and binding
on the subscriber.
Outbound and Inbound Service
For billing of fixed charges, service is
considered to be established upon the day in
which the Carrier notifies the subscriber of
installation and testing of the subscriber'service.
Charges will be billed monthly in arrearsand are due immediately upon receipt.
Subscriber will be billed for all usage
accrued beginning immediately upon access tothe service. For the purpose of computing
charges, a month is considered to consist ofthirty (30) days.
VNS Service
Payment is due upon subscriberreceipt of Carrier invoice.
Installation charges will be billed on
or after service installation; monthly
recurring charges , which will begin to
accrue on the date service commences,will be billed monthly in advance;usage charges, which will begin to
accrue on the date service commences,will be billed after the use occurs;
termination charges will be billed at
the time of termination.
ISSUED:September 29. 1994 EFFECTIVE:October 9. 1994
ISSUED BY:
BY:
NORSTAN NETWORK SERVICES, INC.
ERVIN F. KAMM, JR. TITLE:President
1st Revised Sheet
Cancels Original Sheet
Idaho Tarrif PUC No.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FlUNG
FEB 8 -1994NORSTAN NETWORK SERVICES, INC.
69 a a Wedgewood RoadMaple Grove, MN 55369 Boise, Idaho
RULES AND REGULATIONS (Continued)
Payment of Charges (Continued)
(T)VNS Service (Continued)
ISSUED:January 24. 1994
ISSUED BY:
BY:
In the event that Carrier s ability to
commence or to continue to provide
service in a timely manner is delayedor interrupted because of the non-
performance by subscriber of any
obligation set forth in Section 2.
subscriber shall pay to Carrier amounts
equal to the monthly recurring charges
which would have been paid had Carrier
been able to commence or continue toprovide service unless such non-
performance is due to causes beyondsubscriberreasonable controlincluding, but not limited to acts of
God, fires, meteorological phenomenafloods, or other catastrophies;national emergencies, insurrections,
riots, or wars; strikes, lockouts, work
stoppages or other labor difficulties;
and any authority or agency thereof.
Partial Month Billing
The charges for VNS service from the (T)
commencement of service to the start of
the first month billing period, or fromthe end of the last full monthly
billing period to the termination of
service, shall be the monthly recurring
charges multiplied by the ratio of the
number of days in such partial billing
period to thirty (3 0) days.
EFFECTIVE:February 8. 1994
NORSTAN NETWORK SERVICES, INC.
ERVIN F. KAMM, JR. TITLE:President
1st Revised Sheet
Cancels Original Sheet
Idaho Tarrif PUC No.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FiUNG
FEB 8 -1994NORSTAN NETWORK SERVICES, INC.
69 a a Wedgewood RoadMaple Grove, MN 55369 Boise, Idaho
RULES AND REGULATIONS (Continued)
Payment of Charges (Continued)
Returned Check Fee
charge of $20.00 or applicable state (I)returned check charge, whichever is lesswill apply whenever a check or draft
presented for payment of service is not
accepted by the institution on which it iswritten.
State and Local Tax Additions
Pursuant to the statutes of Idaho , Carrier
will add an applicable sales tax plus anyother applicable taxes imposed by other
political subdivisions to net billings.
Late Payment Charges
Payments not received by Carrier withinthirty (3 0) days after the invoice date will
accrue interest from the date of the invoice
until payment is received at the rate of one
and one-half percent (1.5%) per month or the
maximum allowed by applicable law , whichever
is less.
ISSUED:January 24. 1994 EFFECTIVE:February 8. 1994
ISSUED BY:
BY:
NORSTAN NETWORK SERVICES, INC.
ERVIN F. KAMM, JR. TITLE:President
Original Sheet 28
Idaho Tariff PUC No.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
MAR 1 3 1992
NORSTAN NETWORK SERVICES, INC.
6900 Wedgwood Road
Maple Grove , MN 55369
Boise, Idaho
\ .
RULES AND REGULATIONS (Continued)
DeDosi ts
Each applicant for service will be required to establish
credit. Any applicant whose credit has not been duly
established to the sole and exclusive satisfaction of the
Carrier may be required to make a deposit to be held as
a guarantee of payment of future charges at the time of
application. Additionally, an existing subscriber may be
required to make a deposit or to increase a depositpresently held by Carrier. Carrier will provide the
customer with a written receipt of all deposits.
deposit shall not exceed the estimatedcharges for two (2) months ' service.
Deposits shall be returned upon the occurrence
of one of the following events:
An application for service is cancelledby the subscriber prior to the
establishment of service;
The subscriber shall have established six(6) months of satisfactory credithistory.
Upon the discontinuance of service. The
Carrier will refund the subscriber'
deposi t or the balance in excess of
unpaid bills for the service.
The fact that a deposit has been made in no
way relieves the subscriber from complying
wi th the regulations contained herein wi
respect to the prompt payment of bills uponpresentation.
Carrier will pay interest on deposits pursuant
to the Idaho Public Utility Rule.
ISSUED:MARCH 3. 1992 EFFECTIVE:MARCH 13. 1992
ISSUED BY:
BY:
NORSTAN NETWORK SERVICES, INC.
ERVIN F. KAMM, JR. TITLE: President
1st Revised Sheet
Cancels Original Sheet
Idaho Tarrif PUC No.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
FEB 8 - 1994
NORSTAN NETWORK SERVICES, INC.
69 a a Wedgewood RoadMaple Grove, MN 55369
Boise, ldaho
RULES AND REGULATIONS (Continued)
10 Interruption of Service
It shall be the obligation of the subscriber to
immediately notify Carrier of any interruption in
service. Prior to subscriber giving notice to Carrier
subscriber shall ascertain that the trouble is not
being caused by any action or omission of subscriber
or is not in subscriber-provided wiring or equipment
connected to the terminal of the Carrier.
10.Interru tionServices Ou tbound and Inbound (T)
When Outbound or Inbound Services are (T)
interrupted for thirty (30) continuous
minutes or more credit is allowed on demand
to the Carrier, computed as set forth below
provided such interruption is not shown bythe Carrier to have been caused by the
negligence or willful action of thesubscriberor any other persons at asubscriber terminal location or is not
caused by the failure of the subscriberequipment or power supply.
ISSUED:January 24. 1994 EFFECTIVE:February 8. 1994
ISSUED BY:
BY:
NORSTAN NETWORK SERVICES, INC.
ERVIN F. KAMM, JR. TITLE:President
1st Revised Sheet
Cancels Original Sheet
Idaho Tarrif PUC No.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FlUNG
FEB 8 - 1994
NORSTAN NETWORK SERVICES, INC.
69 a a Wedgewood RoadMaple Grove, MN 55369 Boise. Idaho
RULES AND REGULATIONS (Continued)
....- )
Interruption of Service (Continued)
10.
10.
ISSUED:
Interuption of Outbound and Inbound Services (T)
(Continued)For purposes of credit computations each
month shall be considered to have 720 hours.
Credit shall be computed by multiplying the
monthly rate for the service by the ratio
derived by dividing the number of hours in
the period of interruption by 72 a hours. Thecredit will be based on the non-usage
charges for the month during which the
interruption occurred excluding equipmentand access line charges. An interruption
shall be measured from the time the Carrier
detects trouble, or the subscriber notifies
Carrier of the interruption by expeditious
means, until the trouble is cleared. Each
interruption is considered separately for
purposes of establishing credit allowance.
Interruptions shall be accumulated to thenearest half-hour period. The credit for a
monthly billing period shall in no event
exceed the monthly rate.
Interruption of VNS Services (T)
For VNS Service, an interruption is measured (T)from the time the Underlying Carrierverifies the interruption to the time
service has been restored and an attempt has
been made to notify the subscriber. When
service is interrupted because of events
other than those specified in Section 2.herein , credit allowances will be made asset forth below. For purposes of credit
computations, each month shall be considered
to have 720 hours.
January 24. 1994 EFFECTIVE:February 8. 1994
ISSUED BY:
BY:
NORSTAN NETWORK SERVICES, INC.
ERVIN F. KAMM, JR. TITLE:President
1st Revised Sheet
Cancels Original Sheet
Idaho Tarrif PUC No.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FlUNG
FEB 8 -1994
NORSTAN NETWORK SERVICES, INC.
6900 Wedgewood RoadMaple Grove, MN 55369
Boise, Idaho
__--- ... -'
RULES AND REGULATIONS (Continued)
Interruption of Service (Continued)
(T)10.Interruption of VNS Services (Continued)
10.
10.2. B
ISSUED:January 24. 1994
ISSUED BY:
BY:
For interruption of service through an
access arrangement , subscriber will be
credited for an interruption of twenty-four (24) consecutive hours or more atthe rate of 1/720 of the minimummonthly charge for that Access
Arrangement for each period of one
hour , accumulated to the nearest half
hour , that the interruption continues.No credit will be given for
interruption of service of less than
twenty- four (24) consecutive hours. In
no event shall a credit for a monthly
billing period exceed the monthly rate.
For interruption of all service throughspecific Underlying Carrier s POP
subscriber will be credited for
interruption of thirty (3 0) minutes or
more at the rate of 1/720 of themonthly charge for all Access
Arrangements servicing subscriber at
that POP for each period of one hour
accumulated to the nearest half hourthat the interruption continues. Nocredit will be given for
interruption of less than thirty (30)
minutes. In no event shall a credit for
monthly billing period exceed themonthly rate.
EFFECTIVE:February 8. 1994
NORSTAN NETWORK SERVICES, INC.
ERVIN F. KAMM, JR. TITLE:President
1st Revised Sheet
Cancels Original Sheet
Idaho Tarrif PUC No.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FiUNG
FEB 8 -1994
NORSTAN NETWORK SERVICES, INC.
69 a a Wedgewood RoadMaple Grove, MN 55369 Boise, l-daho
RULES AND REGULATIONS (Continued)
Interruption of Service (Continued)
10.Interruption of VNS Services (Continued)(T)
10.2. C For an interruption of leased
facilities provided by the UnderlyingCarrier or Other Common Carrier
subscriber will be credited for
interruption of four (4) hours or more
at 1/720 of the monthly charge for each
period of one hour , accumulated to thenearest half hour that theinterruption continues. No credit willbe given for an interruption of less
than four (4) hours. In no event shalla credit for a monthly billing periodexceed the monthly rate.
11 Cancellation for Cause
The Carrier , by written notice to the subscriber or
applicant, may immediately cancel the application for
or discontinue service without incurring any liability
for any of the following reasons:
11.1 An order of a court or other governmentauthority having jurisdiction which
prohibi ts the Carrier from furnishing
service
11. 2 Subscriber'violation of or failure
comply with any regulation governing the
furnishing service
11. 3 Nonpayment of any sum due to the Carrier for
service for more than thirty (30) days
beyond the date of rendition of the bill forsuch service.
ISSUED:January 24. 1994 EFFECTIVE:February 8. 1994
ISSUED BY:
BY:
NORSTAN NETWORK SERVICES, INC.
ERVIN F. KAMM, JR. TITLE:President
1st Revised Sheet
Cancels Original Sheet
Idaho Tarrif PUC No.
Idaho Public Utilities Commission
Office of the Sscret3ry
ACCEPTED FOH FILING
FEB 8 -1994NORSTAN NETWORK SERVICES, INC.
69 a a Wedgewood RoadMaple Grove, MN 55369 Boise, Idaho
RULES AND REGULATIONS (Continued)
12 Disconnection of Service
2 . 12 .Outbound and Inbound Services (T)
Subscriber may disconnect Outbound or (T)
Inbound services at any time following theone month (30 days) minimum servicerequirement described in section 2.giving Carrier thirty (30) days priorwritten notice of the desired disconnectdate.
Provided proper notice has been given bysubscriber, subscriber will be responsible
for all charges incurred up to the desired
disconnect date or until disconnect has beeneffected, whichever is sooner.
2 .12 .VNS Services (T)
Subscriber may terminate any VNS service (T)
upon advance notice subj ect to the minimumnotice period specified below minimum
service period specified in Section 2.5, andany termination charges specified. Suchnotice shall be provided to Carrier in
writing. The minimum notice periods are:
Component Minimum Notice Period
Access Arrangements
(All Types)
30 days
ISSUED:January 24. 1994 EFFECTIVE:February 8. 1994
ISSUED BY:
BY:
NORSTAN NETWORK SERVICES, INC.
ERVIN F. KAMM, JR. TITLE:President
2nd Revised Sheet
Cancels 1st Revised Sheet
Idaho Tarrif PUC No.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
OCT 9 -1994NORSTAN NETWORK SERVICES, INC.
6900 Wedgewood RoadMaple Grove, MN 55369 Boise, Idaho
RULES AND REGULATIONS (Continued)
12 Disconnection of Service (Continued)
12.VNS Services (Continued)For leased facilities provided by Other
Common Carriers, the minimum notice period
for termination of service shall be equal tothe minimum notice period imposed uponCarrier by the Other Common Carrierproviding the facilities. For servicesprovided through facilities owned Carrier'Underlying Carrier the minimumnotice period shall be forty-five (45) days.
In the event that subscriber continues to
utilize Carrier's facilities beyond the dateupon which the services are to
terminated, the subscriber will be liable
for the usage charges incurred.
Obligations of the SubscriberIn the event suit is brought or an attorney is (T)
retained by the Carrier to enforce the terms of this Tariff , the Carrier shall be entitled to recover , in addition to any other remedy, reimbursement for
reasonable attorneys' fees, court costs, costs of investigation and other related expenses incurred in connection herewith. (T)
13.VNS Service
13.The Carrier shall be indemnified andsaved harmless by the subscriberagainst claims of libel , slander , orthe infringement of copyright, or for
the unauthorized use of any trademarktrade name, or service mark , arising
from the material transmitted over thechannels, against claims for
infringement of patents arising fromcombining with , or using in connectionwith, channels furnished by the Carrieror apparatus and systems of thesubscriber; and against all otherclaims arising out of any act omission of the subscriber in
connection with the channels providedby the Carrier.
ISSUED: September 29. 1994
ISSUED BY:
BY:
EFFECTIVE:October 9. 1994
NORSTAN NETWORK SERVICES, INC.
ERVIN F. KAMM, JR. TITLE:President
1st Revised Sheet
Cancels Original Sheet
Idaho Tarrif PUC No.
Idaho Public Utilities Commission
Office of the Secretarv
ACCEPTED FOR FlUNG
FEB 8 -1994
NORSTAN NETWORK SERVICES, INC.
6900 Wedgewood RoadMaple Grove, MN 55369 Boise, Idaho
RULES AND REGULATIONS (Continued)
13 Obligations of the Subscriber (Continued)
13.VNS Services (Continued)(T)
13.1. B The facilities provided hereunder bythe Carrier may be terminated insubscriber-provided terminal equipment
or subscriber-provided communicationssystems. When such terminations are
made, the subscriber shall comply with
the minimum protective criteria whichshall be no less stringent than the
criteria as may be prescribed by theCarrier.
ISSUED:January 24. 1994 EFFECTIVE:February 8. 1994
ISSUED BY:
BY:
NORSTAN NETWORK SERVICES, INC.
ERVIN F. KAMM, JR. TITLE:President
1st Revised Sheet -1Q
Cancels Original Sheet -1Q
Idaho Tarrif PUC No.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
FEB 8 -1994NORSTAN NETWORK SERVICES, INC.
69 a a Wedgewood Road
Maple Grove , MN 55369 Boise, Idaho
RULES AND REGULATIONS (Continued)
13 Obligations of the Subscriber (Continued)
(T)13.VNS Services (Continued)
2 .13 .1. C
ISSUED:January 24. 1994
ISSUED BY:
BY:
The subscriber will be responsible forinsuring that subscriber-provided
signals will not result in interferencewith any of the services provided bythe Carrier or interfere with othersusing services provided by the Carrier.
Physical arrangements for protection of
the Carrier or the UnderlyingCarrierfacilities serving the
subscriber shall be employed if needed.
The subscriber will be required to useonly those devices found to
necessary to insure proper operation of
the local distribution facility and the
intercity facility. The intent of this
provision is to insure proper signal
insertion so as to protect the entire
network. All signals must be of theproper technical parameters so as not
to damage the Carrier s or UnderlyingCarriers equipment or degrade service
to other subscribers. It shall also be
the responsibility of the subscriber toprovide adequate electrical powerwiring, and electrical outlets
necessary for the proper operation ofCarriers equipment on his premises.
EFFECTIVE:February 8. 1994
NORSTAN NETWORK SERVICES, INC.
ERVIN F. KAMM, JR. TITLE:President
1st Revised Sheet
Cancels Original Sheet
Idaho Tarrif PUC No.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
FEB 8 -1994NORSTAN NETWORK SERVICES, INC.
69 a a Wedgewood RoadMaple Grove, MN 55369 Boise, Idaho
RULES AND REGULATIONS (Continued)
13 Obligations of the Subscriber (Continued)
(T)13.VNS Service (Continued)
13.1. D
13.
13.1. F
The equipment and facilities which are
connected wi th those of the Carrier orof its Underlying Carrier shall beconstructed, operated, and maintainedby those providing same so as to worksatisfactorily with the servicefurnished by the Carrier. Suchequipment and facilities shall sui table to avoid hazard or damage to
the Carrier s or Underlying Carrier
plant or injury to Carrier s employees
or agents or to the public because ofthe character or location of such
equipment or facilities and sources of
power to which it is connected. In
cases in which additional protection is
required, this shall be provided by thesubscriber or by the Carrier subscriber s expense.
Upon notice from the Carrier that the
equipment or facilities of thesubscriber, or of others so authorizedto be connected, is causing or
likely to cause hazard or interference,
the subscriber , or others so authorizedto be connected, shall make such
changes as may be necessary to removeor prevent such hazard or interference.
The subscriber shall be liable for:
Reimbursing the Carrier for
all loss through theft, fireflood, or other catastrophiesto Carrier-providedfacilities on subscriber'premises.
13.
ISSUED:January 24. 1994
ISSUED BY:
BY:
EFFECTIVE:February 8. 1994
NORSTAN NETWORK SERVICES, INC.
ERVIN F. KAMM, JR. TITLE:President
1st Revised Sheet
Cancels Original Sheet
Idaho Tarrif PUC No.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
FEB 8 -1994
NORSTAN NETWORK SERVICES, INC.
69 a a Wedgewood RoadMaple Grove, MN 55369 Boise, Idaho
RULES AND REGULATIONS (Continued)
, .
13 Obligations of the Subscriber (Continued)
(T)13.VNS Service (Continued)
13.1. F (Continued)
Reimbursing the Carrier for
damages to facilities causedby the negligence or willful
act of subscriber s officers,employees, agents, contractors.
13.1.F.
13.1. G
13.1. H
ISSUED:January 24. 1994
ISSUED BY:
BY:
The Carrier reserves the right
entrance for its employees, agents, or
contractors to the premises of the
subscriber at any reasonable hour for
the purpose of installing, inspecting,
repairing, or upon termination service, removing the Carrierchannels. It shall be theresponsibility of the subscriber tomake any necessary arrangements with
owners of the premises for the entrance
of the Carrier s employees, agents, orcontractors.
Authorized Users maydisconnect, remove,
to repair any Carrierthe prior written
Subscriber or itsnot rearrange,
modify or attemptfacility withoutconsent of Carrier.
EFFECTIVE:February 8. 1994
NORSTAN NETWORK SERVICES, INC.
ERVIN F. KAMM, JR. TITLE:President
1st Revised Sheet
Cancels Original Sheet
Idaho Tarrif PUC No.
Idaho Public Utilities Comm ,ssion
Office of the Secretary
ACCEPTED FOR FILING
FE B 8 .. 1994
NORSTAN NETWORK SERVICES, INC.
6900 Wedgewood RoadMaple Grove, MN 55369
Boise. Idaho
RULES AND REGULATIONS (Continued)
13 Obligations of the Subscriber (Continued)
13.VNS Service (Continued)(T)
13.1. I
2 . 13 . 1 . J
13.
13.1. L
ISSUED:January 24. 1994
ISSUED BY:
BY:
Orders, including thoseinstallation, connection repair
termination of VNS Service, will
accepted only from subscriber orauthorized representative.
for
its
Subscriber shall be responsible for
obtaining all permits, licensesvariances and other authorizationsrequired by state and local
jurisdictions for the installation and
operation of Carrier facilities on
subscriber premises.
Subscriber shall be responsible for
performing all construction and siteengineering required at subscriber
premises for the provision of services
to subscriber hereunder.
Subscriber shall be responsible for thephysical security of all Carrier-provided facilities located
subscriber premises and to be used providing VNS Service to subscriber (T)
from time of receipt by subscriber or
an Authorized User to time of removalby Carrier.
EFFECTIVE:February 8. 1994
NORSTAN NETWORK SERVICES, INC.
ERVIN F. KAMM, JR. TITLE:President
1st Revised Sheet
Cancels Original Sheet
Idaho Tarrif PUC No.
Idaho Public Utilities Commissioll
Office of the Secretary
ACCEPTED FOR FILING
FEB 8 -1994
NORSTAN NETWORK SERVICES, INC.
69 a a Wedgewood Road
Maple Grove , MN 55369
Boise, Idaho
RULES AND REGULATIONS (Continued)
13 Obligations of the Subscriber (Continued)
(T)13.VNS Service (Continued)
13.1.M
13.1.N
ISSUED:January 24. 1994
ISSUED BY:
BY:
Subscriber shall be responsible for the
provision of personnel; power lines andpower line conditioning; conduit;heating and cooling;building space;
internal and external building wiring,and entrance facilities required for
the facilities and services provided by
Carrier at subscriber premises. Such
subscriber responsibilities shall be
performed in accordance with proceduresestablished by Carrier'UnderlyingCarrier for the installation andoperation of Carrier facilities
located on subscriber premises.
The subscriber shall be responsible formaintaining safe premises at whichCarrier'employees, suppliers agents shall be installing
maintaining facilities provided
Carrier or its agents. Subscriber
responsibility shall include compliance
wi th all laws and regulations regarding
the conditions there at including, butnot limited to, the provision
installation and maintenance of sealed
conduit with explosive-proof fittings
between facilities furnished by Carrierin explosive atmospheres and points
outside the hazardous area if , in the
opinion of Carrier inj ury or damage toCarriers employees , agents or propertymight result from installation
maintenance by Carrier.
EFFECTIVE:February 8. 1994
NORSTAN NETWORK SERVICES, INC.
ERVIN F. KAMM, JR. TITLE:President
1st Revised Sheet
Cancels Original Sheet
Idaho Tarrif PUC No.
Idaho Public Utilities Commission
Offi~e of the Secretary
ACCEPTED FOR FILING
FEB 8 -1994
NORSTAN NETWORK SERVICES, INC.
69 a a Wedgewood RoadMaple Grove, MN 55369
Boise, Idaho
RULES AND REGULATIONS (Continued)
13 Obligations of the Subscriber (Continued)
13.VNS Service (Continued)
13.1.0
13.1. P
13.1. Q
ISSUED:January 24. 1994
ISSUED BY:
BY:
(T)
Subscriber shall be responsible forcooperation with Carrier installation , trouble determination and
fault isolation.
Subscriber shall be responsible forfurnishing information on a continuingbasis as required by Carrier prepare, install , provide and maintain
service. Such information includes, but
is not limited to , interface protocols
for private network interfaces.
No subscriber or Authorized User mayassign or delegate its
responsibili ties, duties, rights
obligations under this tariff to anypersoncorporation or other entity
without the written consent of Carrier;
provided, however , that subscriber may,without Carrier s approval , assign or
delegate such responsibilities, dutiesrights, or obligations to any
subsidiary or affiliated organization
or to any successor organization.
EFFECTIVE:Februarv 8. 1994
NORSTAN NETWORK SERVICES, INC.
ERVIN F. KAMM, JR. TITLE:President
1st Revised Sheet
Cancels Original Sheet
Idaho Tarrif PUC No.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
FEB 8 -1994
NORSTAN NETWORK SERVICES, INC.
69 a a Wedgewood Road
Maple Grove , MN 55369
Boise, ~daho
RULES AND REGULATIONS (Continued)
14 Cancellation of Application for Service
(T)14.VNS Services
14.1.A
2 . 14 . 1 . B
ISSUED:January 24. 1994
ISSUED BY:
BY:
An order for VNS Service may be (T)cancelled by subscriber upon writtennotice to Carrier, prior to the
commencement of service, subj ect to the
cancellation and/or termination chargesspecified below. If Carrier should
assume a termination liability or other
obligation for facilities leased from
OCC' s, that liability or obligationshall be the responsibility of thesubscriber.If carrier is unable to make anyservice component available
subscriber within ninety (90) days ofthe proj ected date of the availabilityof service specified in Carriernotification of the acceptance and
confirmation for any other reason than
(i) a failure on the part of subscriberto perform subscriber obligations
specified in Section 2.15 herein , or(ii) causes beyond carrier control
specified in Section 2.6. B herein , or(iii) any change to subscriber
Application For Service concerning the
service or service component that made after notification to subscriberof the acceptance and confirmationthereofsubscriber may cancel the
application for such service component
wi thou t charge.
EFFECTIVE:February 8. 1994
NORSTAN NETWORK SERVICES, INC.
ERVIN F. KAMM, JR. TITLE:President
1st Revised Sheet
Cancels Original Sheet
Idaho Tarrif PUC No.
Idaho Public Utilities Commission
Office of the Secretmy
ACCEPTED FOR FiLING
FEB 8 -1994
NORSTAN NETWORK SERVICES, INC.
69 a a Wedgewood Road
Maple Grove , MN 55369
Boise, Idaho
RULES AND REGULATIONS (Continued)
14 Cancellation of Application for Service (Continued)
(T)14.VNS Services (Continued)
2 . 14 . 1 . C The charge for cancellation of Application For Service shall be thelesser of (i) the monthly recurring
rate and the minimum usage charge , for (D)each cancelled service componentmultiplied by the appropriate minimum
service period as specified in Section
5 herein plus applicable installation
charges, or (ii) the costs incurred byCarrier in preparing to furnishservice, less net salvage. The costsincurred by Carrier will include the
direct and indirect costs of facilities
specifically provided or used; the cost
of installation including designpreparation, engineering, supply
expense, labor and supervision , general
and administrative; and any other costsresulting from the preparation
installation and removal effort.
See Attachment A for FCC Tariff information
ISSUED:January 24. 1994 EFFECTIVE:February 8. 1994
ISSUED BY:
BY:
NORSTAN NETWORK SERVICES, INC.
ERVIN F. KAMM, JR. TITLE:President
1st Revised Sheet
Cancels Original Sheet
Idaho Tarrif PUC No.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FO~i FlUNG
FEB 8 -1994
NORSTAN NETWORK SERVICES, INC.
69 a a Wedgewood RoadMaple Grove, MN 55369
Boise, Idaho
RULES AND REGULATIONS (Continued)
15 Change Of Application Of Service By Subscriber
2 . 15 . 1 VNS Service (T)
An Application For Service may be changed bythe subscriber upon written notice Carrier subj ect to acceptance and
confirmation by Carrier. Provided, howeverthat a charge shall apply to any change in
an Application Of Service when such requestfor change is received by Carrier afterCarrier has notified subscriber of itsacceptance and confirmation of the
Application Of Service. Such charge shall be
the sum of the charges and costs for VNS (T)
Services and the lesser of (i) the monthly (D)
recurring rate for each service component
that has been cancelled as a result of the
change times the appropriate minimum serviceperiod as specified in Section 2.5 hereinplus the applicable installation chargesand (ii) the costs incurred by Carrier in
accommodating each change, less net salvage.
The costs incurred by Carrier will include
the direct and indirect cost of facilities
specifically provided or used; the costs ofinstallation, including design preparationengineering, supply expense, labor and
supervision, general and administrative, andany other costs resul ting from thepreparationinstallation and removaleffort.
See Attachment A for FCC Tariff information
ISSUED:January 24. 1994 EFFECTIVE:February 8. 1994
ISSUED BY:
BY:
NORSTAN NETWORK SERVICES, INC.
ERVIN F. KAMM, JR. TITLE:President
1st Revised Sheet -12
Cancels Original Sheet -12
Idaho Tarrif PUC No.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
FEB 8 -1994
NORSTAN NETWORK SERVICES, INC.
69 a a Wedgewood RoadMaple Grove, MN 55369 Boise, Idaho
DESCRIPTION OF SERVICE
Mileage Between Rate Centers
(D)
(N)
Calculation of distance is in accordance with the V&H coordinate system. The airline mileage between rate
centers is determined by applying the formula below to the vertical and horizontal (V&H) coordinates associated with the rate centers involved. The
calculation is based on V and H coordinates as
obtained by reference to NECA FCC Tariff No.4.
The airline mileage between two carrier service
locations is calculated as follows:
The mileage is rounded up to an integer value to determine the airline mileage.
(N)
Method of Calculation
Mileage = Square root of
(V1-V2) 2 + (H1-H2) 2
Where VI and HI are the V and H coordinates ofpoint 1 and V2 and H2 are the coordinates ofpoint
Example:
Distance between Miami and New York City
Miami
New YorkDifference
...5L351
997
354
-IL529
1. 406
- 877
Square and add and divide by 1 a :
(3354)2 + (877)
Round to = 1 201 845
Take Square Root of 1 201 845:
Round to =1.097 miles
ISSUED:January 24. 1994 EFFECTIVE:February 8. 1994
ISSUED BY:
BY:
NORSTAN NETWORK SERVICES, INC.
ERVIN F. KAMM, JR. TITLE:President
Original Sheet 45.
Cancels Original Sheet
Idaho Tarrif PUC No.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FiUNG
FEB 8 -1994NORSTAN NETWORK SERVICES, INC.
69 a a Wedgewood RoadMaple Grove, MN 55369 Boise, Idaho
DESCRIPTION OF SERVICE Continued)
13 Mileaqe Between Rate Centers (Continued)
The distance is measured using the V&H (N)coordinates associated with either the rate centers of the originating and terminating
stations or the V&H coordinates associated with the originating and terminating POP of the
underlying carrier. The type of access
determines which V&H coordinates are used.
If call is originated or terminated via
switched access, the distance is measured using
the V&H coordinates associated with the rate
centers of the originating or termininating station. If the call is originated or terminated via dedicated access, the distance is measured using the V&H coordinates associated with the
originating or terminating POP of the underlying carrier. The rate for a call between access i
lines associated with stations that use the same
central office is the rate for zero miles. (N)
Service Hours *(M)
Service is available twenty- four (24) hours a day, seven (7) days a week. Rate periods are applicable as
indicated in the chart below and are based on the time at the point of origin of the call , except for 800 Services , where calls will be rated according to the
time at the point of termination. The evening rateshall also apply on Carrier-specified holidays as defined in Section 3.1 from 8: 00 am - 11: 00 pm* except
when a lower rate would normally apply. (M)
*3.2 Service Hours has moved from Original Page 45 to
Original Page 45.
ISSUED:January 24. 1994 EFFECTIVE:February 8. 1994
ISSUED BY:
BY:
NORSTAN NETWORK SERVICES, INC.
ERVIN F. KAMM, JR. TITLE:President
1st Revised Sheet
Cancels Original Sheet
Idaho Tarrif PUC No.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
FE B 8 dB 1994
NORSTAN NETWORK SERVICES, INC.
69 a a Wedgewood RoadMaple Grove, MN 55369
Boise. Idaho
DESCRIPTION OF SERVICE (Continued)
Service Hours (Continued)
Calls that begin in one rate period and terminate in
another will be prorated accordingly.
MON TUE WEN THU FRI SAT SUN
8:00 am
5 : a a pm*
DAY RATE
-!-
5:00
I 11: 00 pm*
EVENING RATE I EVENING
IRATE
I 11: a a pm
8:00 am*
NIGHT /WEEKEND RATE
*To but not including.
HOLIDAYS (N)
When this holiday falls on a Sunday, the
Holiday calling rate applies to calls placed on the following Monday. When this holiday falls on a Saturday, the Holiday calling date applies to calls placed on the preceding Friday. (N)
Holidays (5) for domestic calls on Optima VNS and allClassic products: New Years Day##, Independence Day##,
Labor Day, Thanksgiving and Christmas ##. All other Optima
services get 5 plus these additional 5: President's Day*
Martin Luther King Day*, Memorial Day*, Columbus Day* andVeterans Day##.
Applies to Federally observed day only.
ISSUED:January 24. 1994 EFFECTIVE:February 8. 1994
ISSUED BY:
BY:
NORSTAN NETWORK SERVICES, INC.
ERVIN F. KAMM, JR. TITLE:President
2nd Revised Sheet
Cancels 1st Revised Sheet
Idaho Tarrif PUC No.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
OCT 9 -1994-
NORSTAN NETWORK SERVICES, INC.
6900 Wedgewood Road
Maple Grove , MN 55369
Boise, Idaho
DESCRIPTION OF SERVICE (Continued)
Outbound and Inbound Services
Outbound Services
Dedicated Services are intercity services
available for use by subscribers 24 hours a day.Calls are originated via dedicated access
facilities between the customer's premise and theunderlying carrier s POP , and are terminated via
normal shared use facilities.
Swi tched Services are interci ty services
available for use by subscribers 24 hours a day.Calls are originated in equal access areas viaFeature Group D access connections and are
terminated via normal shared use facilities.
Charges for Outbound Services are based
duration of the call , rate period (Day, Evening,
Night/Weekend) when the call is originated and
the total monthly usage
The following optionsCarrier's Services:
are available under
Dedicated Optima p~US
C~assic p~us'DII
Swi tched Optima. One(8)
C~assic One(8)
Inbound Services
Carrier'Inbound services are toll serviceswhich permit calls to be completed at thesubscriber'location without charge to thecalling party. Access to the service is gained
by dialing a ten digit telephone number (BOO-NXX-
XXXX) which will terminate at the customer'location.
ISSUED:September 29. 1994 EFFECTIVE:October 9. 1994
ISSUED BY:
BY:
NORSTAN NETWORK SERVICES, INC.
ERVIN F. KAMM, JR. TITLE:President
the
(T)
(T)
(T)
(T)
2nd Revised Sheet
Cancels 1st Revised Sheet
Idaho Tarrif PUC No.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FiliNG
OCT 9 -1994NORSTAN NETWORK SERVICES, INC.
69 a a Wedgewood Road
Maple Grove, MN 55369 Boise, Idaho
DESCRIPTION OF SERVICE (Continued)
Outbound and Inbound Services (Continued)
Inbound Services (Continued)
Calls may originate anywhere within the State ofIdaho and terminate in locations served by theUnderlying Carrier (s) .
Dedicated service is originated via normal sharedfacilities and are terminated via dedicated
access lines or T-access lines between thesubscriberpremises and the UnderlyingCarriers POP in the terminating city. Switched
service calls are originated via normal sharedfacilities and are terminated via thesubscriber's local exchange service access line.
The options differ in pricing.
Charges on Inbound Services are based on theduration of the call whether the call
intrastate, interstate or international , the NPA
Band of the call (distance), the rate period when
the call terminates at the subscriber's location
(time of day), and the total monthly usage.
All calls are subj ect average time requirementgroup.
30 - second minimum
(MATR) per service
The following options are
Carriers Inbound Services:
available under the
Dedicated Optima 800 Plus ( T)
Classic 800 Plus (T)
Switched Optima 800(8)(T)
Classic 800f!)(T)
ISSUED:September 29. 1994 EFFECTIVE:October 9. 1994
ISSUED BY:
BY:
NORSTAN NETWORK SERVICES, INC.
ERVIN F. KAMM, JR. TITLE:President
Original Sheet 48.
Cancels Original Sheet
Idaho Tarrif PUC No.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FlUNG
FEB 8 -1994
NORSTAN NETWORK SERVICES, INC.
69 a a Wedgewood RoadMaple Grove, MN 55369
Boise, Idaho
DESCRIPTION OF SERVICE (Continued)
VNS Services*
VNS Service provides the functionality and
capabilities of a private network through the use ofshared transmission facilities and is operated by asingle, software-controlled management system. It
interconnects the subscribers ' locations via dedicated
access lines to the Underlying Carrier POPs or
accessed via the public switched network.
(M)
VNS service is virtually banded. A single circuit can
carry traffic to and/or from any mileage band. The
rates are automatically applied to the actual traffic
originating from a specific location based upon the rate step in which the traffic terminates. (M)
VNS Service is an interstate service offering from the
Underlying Carrier with subscribers having the option
of using the service for intrastate calls.
*3.VNS Service Moved
Original Page 48.
from Original Page
ISSUED:January 24. 1994 EFFECTIVE:February 8. 1994
ISSUED BY:
BY:
NORSTAN NETWORK SERVICES, INC.
ERVIN F. KAMM, JR. TITLE:President
1st Revised Sheet
Cancels Original Sheet
Idaho Tarrif PUC No.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FlUNG
FEB 8 -1994
NORSTAN NETWORK SERVICES, INC.
6900 Wedgewood Road
Maple Grove, MN 55369
Boise, I~aho
DESCRIPTION OF SERVICE (Continued)
VNS Services (Continued)(T)
There are four types of calling available via VNS (T)Service: 1) On-net to On-net calling provides the
private network" type calls (7 - digit dialing) between
locations linked by dedicated access. 2) On- net
Off -net calling provides dedicated access WATS typecalls (ten digit dialing) which terminate to off-network locations via the public switched network.
Off -net to On-net calling provides dialing from remote
locations via the public switched network to On-net
(dedicated access) locations. 4) Off-net to Off-netcalling provides switched access originated calling
that terminates via the public switched network.
VNS Optional Features
(D)
(T)
1.A Route Advance
In the event that a call terminating
On-net , cannot be completed because allof the dedicated access lines are in
use at the terminating location , the 7-
digit On-net number can be converted tothe la-digit Off-net number of the busy
location and the call can be completedas a toll free call over the publicswitched network. Charges for Route
Advance are included in Section
ISSUED:January 24. 1994 EFFECTIVE:February 8. 1994
ISSUED BY:
BY:
NORSTAN NETWORK SERVICES, INC.
ERVIN F. KAMM, JR. TITLE:President
1st Revised Sheet
Cancels Original Sheet
Idaho Tarrif PUC No.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
FEB 8 -1994
NORSTAN NETWORK SERVICES, INC.
69 a a Wedgewood Road
Maple Grove, MN 55369
Boise, Idaho
--~_.
DESCRIPTION OF SERVICE (Continued)
VNS Optional Features
(T)
(T)
VNS Services (Continued)
1.B Forced Route Advance
An Off -Net location can be assigned a
digit On-net number with Forced RouteAdvance. The 7-digit number will be
converted to the la-digit Off-net
number of the Forced Route Advance
location and the call can be completedvia the public switched network.
Charges for Forced Route Advance areincluded in Section 4.3. B.
1.C Switched Data Services
Switched Data Services (VNS 56) is (T)
available between two dedicated access
locations on the Carrier s VNS network. (T)This service supports digital data
communications between these locationsat 56 or 64 Kbps. Charges for the
service is the same as an On-net to On-
net VNS call. Access arrangement is (T)
via LEC provided T-1 access or 56 Kbps
digi tal local loop service.
ISSUED:January 24. 1994 EFFECTIVE:February 8. 1994
ISSUED BY:
BY:
NORSTAN NETWORK SERVICES, INC.
ERVIN F. KAMM, JR. TITLE:President
1st Revised Sheet
Cancels Original Sheet
Idaho Tarrif PUC No.
Idaho Public Utilities Commission
Office 01 the Secretary
ACCEPTED FOR FILING
FEB 8 -1994
NORSTAN NETWORK SERVICES, INC.
69 a a Wedgewood RoadMaple Grove, MN 55369
Boise, Idaho
. J
3 .DESCRIPTION OF SERVICE (Continued)
Card Services (T)
Optima Card Service
wi thin the State ofgained by dialing
called number , and a
minute rates apply
described in Section
apply to Optima Card
is available from all locations (T)Idaho. Access to the service is
" 1- 8 a 0- 877 - 8 a a a " plus " a ,the
Card number. Appropriate VNS per (T)
plus a per call surcharge5. VNS volume discounts do not (T)usage. (T)
Directory Assistance
The Carrier provides the service of connecting its
subscribers to Directory Assistance for a charge, asdescribed in Section 4.2. Subscribers will be subj ectto the regulations governing Directory Assistance
pertaining to the number of Directory Assistance
listings requested per call as allowed in the State of
Idaho by the Public Services Commission.
A credit allowance for Directory Assistance will be
provided upon request if the subscriber experiencespoor transmission quality, is cut-off receives an
incorrect telephone number , or misdials the intended
DA number.
In addition subscribers will be eligible for a
complimentary allowance of two (2) free calls per
month.
ISSUED:January 24. 1994 EFFECTIVE:February 8. 1994
ISSUED BY:
BY:
NORSTAN NETWORK SERVICES, INC.
ERVIN F. KAMM, JR. TITLE:President
1st Revised Sheet
Cancels Original Sheet
Idaho Tarrif PUC No.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FlUNG
FEB 8 ~ 1994
NORSTAN NETWORK SERVICES, INC.
69 a a Wedgewood RoadMaple Grove, MN 55369 Boise, idaho
DESCRIPTION OF SERVICE (Continued)
Operator Service
Operator Services are available from all locations
within the State of Idaho for a charge as described inSection 4.3. The specific services are:
10.
Collect Station- to- station
Collect Person-to-person
Person- to-person
Station- to- station
LEC* calling card, Person-to-Person
LEC* calling card, Station- to-Station
Directory Assistance call completion
Third Party Billing, Person- to- PersonThird Party Billing, Station- to- Station
Operator-dialed Surcharge**
Charges for Operator Services are charged on a per- (T)
minute basis under the appropriate usage rate customer has subscribed to. A per call surcharge is also charged. Surcharge depends on the type of Operator Service provided. (T)
* The Underlying Carrier accepts only cards which itcan identify as valid. Usage and Call Placement
Charge for LEC Calling Card calls appear on the LECbill. Volume discounts do not apply.
ISSUED:January 24. 1994 EFFECTIVE:February 8. 1994
ISSUED BY:
BY:
NORSTAN NETWORK SERVICES, INC.
ERVIN F. KAMM, JR. TITLE:President
1st Revised Sheet
Cancels Original Sheet
Idaho Tarrif PUC No.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
FEB 8 -1994
NORSTAN NETWORK SERVICES, INC.
69 a a Wedgewood Road
Maple Grove, MN 55369
Boise, Idaho
"--'-
u_..
. '-..
DESCRIPTION OF SERVICE (Continued)
Operator Service (Continued)
**This surcharge applies in addition to all Station-to- Station and Person- to- Person Operator Service
charges when the Customer has the ability to dial allthe digits necessary for call completion but dials (D)
"0", "00-or 10333 "0" to reach the Carrier
operator to have the operator complete the call. The
surcharge will be applied to all Operator Servicecalls completed by an operator except for 1) callswhich cannot be completed by the Customer due
equipment failure or trouble on the Underlying Carriernetwork; 2) when an Underlying Carrier Card is being
used , or 3) when a LEC Calling Card is used. (T)
ISSUED:January 24. 1994 EFFECTIVE:February 8. 1994
ISSUED BY:
BY:
NORSTAN NETWORK SERVICES, INC.
ERVIN F. KAMM, JR. TITLE:President
Original Sheet 54
Idaho Tariff PUC No.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
MAR 1 3 1992
NORSTAN NETWORK SERVICES, INC.
6900 Wedgwood Road
Maple Grove, MN 55369
Boise, Idaho
RATES
Promotional Offerinqs
The Carrier may from time to time engage in specialpromotional service offerings of limited duration,
designed to attract new customers or to increase existing
customer I s awareness of a particular tariff offering.
These promotions will be approved by the Idaho Public
utilities Commission with specific starting and endingdates, and under no circumstances run longer than 90 days
in any 12-month period.
Directory Assistance
Subscribers will be billed at $.60 per call.
A credit allowance for Directory Assistance will be
provided upon request if subscriber experiences poor
transmission quality, is cut off , receives an incorrecttelephone number, or misdials the intended Directory
Assistance number.
In addition, subscribers will be eligible for a
complimentary allowance of two (2) free calls per month.
ISSUED:MARCH 3. 1992 EFFECTIVE:MARCH 13. 1992
ISSUED BY:
BY:
NORSTAN NETWORK SERVICES, INC.
ERVIN F. KAMM, JR. TITLE: President
2nd Revised Sheet
Cancels 1st Revised Sheet
Idaho Tarrif PUC No.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
OCT 9 -1994NORSTAN NETWORK SERVICES, INC.
6900 Wedgewood RoadMaple Grove, MN 55369 Boise, Idaho
RATES (Continued)
Operator Services
Per minute usage rates are the appropriate usage ratecustomer has subscribed to plus a one-time callplacement charge for each operator assisted call
placed in the State of Idaho.
10.
Call placement charges are as follows:OptimaTM (T)
Collect Station- to- station
Collect Person- to-person
Person- to-personStation- to- station
LEC calling card , Person-to-person
LEC calling card, Station- to- station
Directory Assistance call completion
Third Party Billing, Person- to- PersonThird Party Billing, Station- to- StationOperator-dialed surcharge
$1. 88
$3.
$3.
$1. 88
$3.
$ .
$1. 88
$3.
$1. 88
$1. 00
All operator services except Optima Card calls will be (T)billed by the LEC'on behalf of the Carrier'Underlying Carrier (s)
Per-Minute Rates
Initial Minute Addi tional Minute
Night/Night/
Mileage Day Evening Weekend Day Evening Weekend
2300 2000 1600 2200 1900 1600
11- 22 2700 2200 1600 2300 2000 1600
23 - 55 3500 2900 2300 3000 2400 1900
56 -124 4100 3300 2700 3600 2800 2300
125 - 292 4400 3700 3000 3900 3200 2700
293+4700 4000 3200 4200 3500 3000
ISSUED:September 29. 1994EFFECTIVE: October 9. 1994
ISSUED BY:
BY:
NORSTAN NETWORK SERVICES, INC.
ERVIN F. KAMM, JR. TITLE:President
2nd Revised Sheet
Cancels 1st Revised Sheet
Idaho Tarrif PUC No.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
OCT 9 -1994NORSTAN NETWORK SERVICES, INC.
69 a 0 Wedgewood RoadMaple Grove, MN 55369 Boise, Idaho
RATES (Continued)
Qptima VNS Servi (T)
Per Minute Rates
VNS rates are per minute rates for calls
originating and terminating within the Stateof Idaho, with fractional calls rounded upto the next one-tenth minute. Chargesassociated with Off -net to Off -net callingare comprised of usage charges plus a
surcharge, if applicable.
Per Minute Rates
Rates are for calls originating
terminating within the State of Idaho.and
Call type Day Evening Night/Weekend
------------------------------------------
On - net On - net 0730 0510 0510
On-net Off -net 1510 1280 128 aOff -net On - net 1550 13 a a 1300Off -net Off -net 2310 2060 2060
VNS Routing Features
The Route Advance and Forced Route Advance
charges specified below are in addition to the
appropriate VNS rate for the call , whichever isapplicable.
Route Advance:
minute
$ . a 6 per
Forced Route Advance:
minute
$ . a 6 per
ISSUED: September 29. 1994 EFFECTIVE: October 9. 1994
ISSUED BY:
BY:
NORSTAN NETWORK SERVICES, INC.
ERVIN F. KAMM, JR. TITLE:President
2nd Revised Sheet -22
Cancels 1st Revised Sheet -22
Idaho Tarrif PUC No.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
OCT 9 -1994
NORSTAN NETWORK SERVICES, INC.
6900 Wedgewood RoadMaple Grove, MN 55369
Boise, Idaho
RATES (Continued)
Qptima VNS Servi cesTJ/I (Continued)(T)
Volume Discounts:
Total
Monthly
Usage
Dedicated Access
(Domestic)
Swi tched Accessand International
$ 10,000 - 14 999.
$ 15,000 - 19,999.
$ 20,000 - 24 999.
$ 25,000 - 29,999.
$ 30 000 - and Over
00%
00%
00%
10.00%
12.00%
00%
00%
00%
00%
00%
NOTE
Monthly usage billings is the net amount of
usage-based billings, excluding recurring
charges, surcharges, installation and taxes.
All monthly usage billings for all of
customer'Norstan Optima VNfrK Services are (T)
combined together to determine total monthly
usage billing.
Discounts at the achieved usage level apply to
all of the eligible usage during the month.
Card Service
VNS Off -net to On-net and Off -net to Off -net usagerates, whichever is applicable, set forth in Section1 will apply for each call plus the followingsurcharge:
Charge per call:$ 0.50 (I)Op tima Carer ( T )
ISSUED:September 29. 1994 EFFECTIVE:October 9. 1994
ISSUED BY:
BY:
NORSTAN NETWORK SERVICES, INC.
ERVIN F. KAMM, JR. TITLE:President
2nd Revised Sheet
Cancels 1st Revised Sheet
Idaho Tarrif PUC No.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
OCT 9 -1994
NORSTAN NETWORK SERVICES, INC.
6900 Wedgewood RoadMaple Grove, MN 55369 Boise, Idaho
--,
RATES (Continued)
Card Service (Continued)
NOTE: If an operator assisted call is placed using
Optima Card"'"the applicable Operator Service Call (T)Placement Charge will apply in lieu of the OptimaCarcrcharge. (T)
Inbound Service
Per-minute rates for calls terminating in
Underlying Carrier service location through dedicated
facilities and originating anywhere within the State
of Idaho.
Optima 800 p~us (T)
Each fractional call is rounded up to the nextone-tenth minute. All calls are subject to a 30-
second minimum average time requirement (MATR)
per service group.
Day Evening
Night/
Weekend
-----------------------
169 a 1390 1190
C~assic 800 P~US (T)
Billing increments are one (1) second with
second minimum average time requirement (MATR)
per service group.
Day Evening
Night/
Weekend
-----------------------
1883 1557 1328
ISSUED:September 29. 1994 EFFECTIVE:October 9. 1994
ISSUED BY:
BY:
NORSTAN NETWORK SERVICES, INC.
ERVIN F. KAMM, JR. TITLE:President
1st Revised Sheet 58.
Cancels Original Sheet 58.
Idaho Tarrif PUC No.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
OCT 9 -1994
NORSTAN NETWORK SERVICES, INC.
6900 Wedgewood Road
Maple Grove , MN 55369
Boise, Idaho
RATES (Continued)
Inbound Service (Continued)
Per-minute rates for calls terminating in
underlying carriers service location through switched
facilities and originating anywhere within the State
of Idaho.
Optima. BOO C!)(T)
Each fractional call is rounded up to the nextone-tenth minute. All calls are subject to a 30-
second minimum average time requirement (MATR)
per service group.
Day Evening Night/
Weekend
-----------------------
2250 2250 2250
Classic BOO~(T)
Billing increments are one (1) second with
second minimum average time requirement (MATR)
per service group.
Day Evening
Night/
Weekend
-----------------------
3000 3000 3000
ISSUED:September 29. 1994 EFFECTIVE:October 9. 1994
ISSUED BY:
BY:
NORSTAN NETWORK SERVICES, INC.
ERVIN F. KAMM, JR. TITLE:President
1st Revised Sheet 58.
Cancels Original Sheet 58.
Idaho Tarrif PUC No.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
OCT 9 -1994NORSTAN NETWORK SERVICES, INC.
6900 Wedgewood RoadMaple Grove, MN 55369 Boise, Idaho
RATES (Continued)
Outbound Services
Per-minute usage rates for calls originating in anyunderlying carrier'service location via dedicated
access and terminating in any location with the State
of Idaho.
Optima PluEfM (T)
Each fractional call is rounded up to the next
one - tenth minute.
Day Evening
Night/
Weekend
-----------------------
1350 1350 1350
Classic Plus'DII (T)
Billing increments are 6 seconds with 18 second
minimum.Night/
Day Evening Weekend
-----------------------
292 Miles 1450 1090 1090
293 -Miles 1570 1180 1180
ISSUED:September 29. 1994 EFFECTIVE:October 9. 1994
ISSUED BY:
BY:
NORSTAN NETWORK SERVICES, INC.
ERVIN F. KAMM, JR. TITLE:President
1st Revised Sheet 58.
Cancels Original Sheet 58.
Idaho Tarrif PUC No.
Idaho Public UtHities Commissioo:
Office of the Secretary
ACCEPTED FOR FILING
OCT 9 -1994
NORSTAN NETWORK SERVICES, INC.
6900 Wedgewood RoadMaple Grove, MN 55369
Boise, Idaho
RATES (Continued)
Outbound Services (Continued)
Per-minute rates for calls originating in
underlying carriers service location via switchedaccess and terminating in any location within the
State of Idaho.
Optima One (T)
Each fractional call is round up to the next one-
tenth minute.
Day Evening
Night/
Weekend
-----------------------
2390 2390 2390
Classic One (T)
Billing increments are 6 seconds with 18 second
minimum .
Day Evening
Night/
Weekend
-----------------------
3060 2750 2750
ISSUED:September 29. 1994 EFFECTIVE:October 9. 1994
ISSUED BY:
BY:
NORSTAN NETWORK SERVICES, INC.
ERVIN F. KAMM, JR. TITLE:President
1st Revised Sheet -22
Cancels Original Sheet
Idaho Tarrif PUC No.
Idaho Public Utilities Commission
Offiu, of the Secretary
- '-..,
'ciYfi:FOR FILING. l.. \,... t:. r
,,-
OCT 9 -1994
NORSTAN NETWORK SERVICES, INC.
6900 Wedgewood RoadMaple Grove, MN 55369 Boise, Idaho
RATES (Continued)
Optima Vo~ume DiscountEfM (T)
Optima Volume Discount Schedule
(Does not apply to VNS)
TOTAL MONTHLY USAGE BILLING DISCOUNT
$0.
000.
000.
$5,000.
$10,000.
$15,000.
$30,000.
to $999.to $1 999.to $4 999.to $9,999.
to $14 999.
to $29,999.
and Over
00%
1. 00%
00%
00%
00%
00%
00%
NOTE
Monthly usage billings is the net amount ofusage-based billings, excluding recurring
charges, surcharges, installation and taxes.
All monthly usage billings for all of customer's Norstan Optima products are combined (T)
together to determine total monthly usage billing
(except VNS and Private Line) .
Discounts at the achieved usage level apply to
all of the eligible usage during the month.
ISSUED:September 29. 1994 EFFECTIVE:October 9. 1994
ISSUED BY:
BY:
NORSTAN NETWORK SERVICES, INC.
ERVIN F. KAMM, JR. TITLE:President
FCC Tariff
2nd Revised Sheet
Cancels 1st Revised Sheet
Idaho Tarrif PUC No.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
OCT 9 -1994
NORSTAN NETWORK SERVICES, INC
6900 Wedgewood Road
Maple Grove , MN 55369
Boise, Idaho
ATTACHMENT A
RATES AND CHARGES
Monthly Recurring Charges
Optima 800 (8)
(Canadian origination
only)
(T)
$18.per service group
$00.per service group
(T)
$50.per service group
$00.00 per service group
Service Chrge
(Canadian origination
only)
Optima 800 Plus
~ *
Service Charge
Access Line Charge
(T-1 Access)
A $36.25 Special Access Charge is applicable to each
access line provided by a Local Exchange Company. The
Surcharge will not apply to those subscribers who
furnish the carrier with aq Exemption Notification.
The Optima 800 Plus product is designed for use over
1 access facilities. Analog access facilities may
be used only when they are used to supplement existing1 access circuits.
ISSUED: September 29. 1994 EFFECTIVE: October 9. 1994
ISSUED BY:
BY:
NORSTAN NETWORK SERVICES, INC
ERVIN F. KAMM, JR. TITLE:President
FCC Tariff
2nd Revised Sheet
Cancels 1st Revised Sheet
Idaho Tarrif PUC No.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
OCT 9 -1994
NORSTAN NETWORK SERVICES, INC
69 a a Wedgewood RoadMaple Grove, MN 55369
Boise, Idaho
Monthly Recurring Charges (Continued)
Minimum Averaqe Time Requirement
Minimum Average Time Requirement (MATR) of thirty
(30) seconds is in place for all domesticand Canadian800 Service products: Optima 800 Plus and Optima (T)
80000 This MATR requires that each call in a given (T)
service group for each invoice must average 30 seconds
in length. If the calls fail to average the required
product MATR the following calculation will take
place and surcharge will apply:
For Optima 800 (T)
Total calls x .5 minutes - Required Minutes
Required Minutes
Requirement
Actual Minutes Minutes Under
Minutes Under Requirement x $.20 - MATR Surcharge
For Optima 800 Plus (T)
Total calls x .5 minutes - Required Minutes
Required MinutesRequirement Actual Minutes Minutes Under
Minutes Under Requirement x $.045 - MATR Surcharge
If a customer subscribes to Optima 800 Plus and doesnot meet the 30 second MATR, these additional
requirements will be imposed
A customer's equipment must answer calls on the
first ring.
ISSUED: September 29. 1994 EFFECTIVE: October 9. 1994
ISSUED BY:
BY:
NORSTAN NETWORK SERVICES, INC
ERVIN F. KAMM, JR. TITLE:President
FCC Tariff
2nd Revised Sheet
Cancels 1st Revised Sheet
Idaho Tarrif PUC No.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
OCT 9 -1994
NORSTAN NETWORK SERVICES, INC
69 a 0 Wedgewood RoadMaple Grove, MN 55369
Boise, Idaho
Monthly Recurring Charges (Continued)
Minimum Average Time Requirement (Continued)
For Optima 800 Plus (Continued)
A busy call allowance will be in effect. All
calls resulting in busies exceeding 10% of allcalls (completed and busies) will be billed at
$ . 02 per call.
Installation Charqes (Non-Recurring) - Per Circuit
Optima 80 O(ID $50.
$50.Optima 800 Plus
ISSUED: September 29. 1994 EFFECTIVE: October 9. 1994
ISSUED BY:
BY:
NORSTAN NETWORK SERVICES, INC
ERVIN F. KAMM, JR. TITLE:President
(T)
(T)
(T)
Tariff F.C. No.
Original Sheet A-I
Idaho Tariff PUC No.
Idaho Public Utilities Commission
Office ot the SecretaryACCEPTED FOR FILING
MAR 1 3 1992
NORSTAN NETWORK SERVICES, INC.
6900 Wedgwood Road
Maple Grove, MN 55369 Boise, Idaho
ATTACHMENT A
RATES AND CHARGES
Monthl y Recurring Charges
FONLINE 800
Service Charge
(Canadian originationonly)
$15.00 per service group
$00.00 per service group
ULTRA 800 *
Service Charge
(Canadian originationonly)
$50.00 per service group
$00.00 per service group
Access Line Charqe
(T-1 Access)
A $ 3 6. 25 Special Access Charge is appl icable to each
access line provided by a Local Exchange Company. The
Surcharge will not apply to those subscribers who furnish
the carrier with an Exemption Notification.
The ULTRA 800 product is designed for use over T-1 accessfacilities. Analog access facilities may be used only
when they are used to supplement existing T-1 accesscircuits.
ISSUED:MARCH 3. 1992 EFFECTIVE:MARCH 13. 1992
ISSUED BY:
BY:
NORSTAN NETWORK SERVICES, INC.
ERVIN F. KAMM, JR. TITLE: President
Tariff F.C. No.
Original Sheet A-2
Idaho Tariff PUC No.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
MAR 1 3 1992
NORSTAN NETWORK SERVICES, INC.
6900 Wedgwood Road
Maple Grove , MN 55369
Boise, Idaho
Monthl v Recurrinq Charqes (Continued)
Minimum Averaqe Time Requirement
A Minimum Average Time Requirement (MATR) of thirty (30)
seconds is in place for all domesticand Canadian 800
Service products: ULTRA 800 and FONLINE 800. This MATR
requires that each call in a given service group for each
invoice must averaqe 30 seconds in length. If the calls
fail to average the required product MATR, the following
calculation will take place and surcharge will apply:
For FONLINE 800
Total calls x .5 minutes - Required Minutes
Required Minutes
Requirement
Actual Minutes Minutes Under
Minutes Under Requirement x $. 20 - MATR Surcharge
For ULTRA 800
Total calls x .5 minutes - Required Minutes
Required Minutes
Requirement
Actual Minutes Minutes Under
Minutes Under Requirement x $.045 - MATR Surcharge
If a customer subscribes to ULTRA 800 and does not meet
the 30 second MATR , these additional requirements will be
imposed:
A customer's equipment must answer calls on the
first ring.
ISSUED:MARCH 3. 1992 EFFECTIVE:MARCH 13. 1992
ISSUED BY:
BY:
NORSTAN NETWORK SERVICES, INC.
ERVIN F. KAMM, JR. TITLE: President