Miracle Communications Inc.pdf

Miracle Communications, Inc.IP.D.C. Tariff No.
Sheet No.: Original Page 1 of23
TITLE SHEET
RESOLD TELECOMMUNICA nONS AND DEBIT CARD SERVICES TARIFF
IN SUPPORT OF
APPLICATION FOR AUTHORITY TO PROVIDE
INTEREXCHANGE TELECOMMUNICA nONS SERVICES
WITHIN THE STATE OF IDAHO
This Tariff contains the descriptions, regulations, and rates applicable to the resale of
telecommunications and debit card services provided by MIRACLE COMMUNICATIONS
INC., with offices at 20801 Biscayne Boulevard, Suite 403, Aventura, Florida 33180. Tel: (305)
937-2000. This Tariffapplies for services furnished within the State ofIdaho. This Tariff is on
file with the Idaho Public Utilities Commission, and copies may be inspected, during normal
business hours, at Miracle Communications, Inc.s principal place of business.
Exhibit" A"
Issued: October 6, 1999
Issued by:
Effective Date: October 6, 1999
Craig A. Waltzer, President
Miracle Communications, Inc.
20801 Biscayne Boulevard, Suite 403
Aventura, Florida 33180
Idaho Public Utilities Commission
O'ffic-e of the Secretary
ACCEPTED FOR FILING
NOV 2 - 1999
Boise, Idaho
Miracle Communications, Inc.I.P.D.C. Tariff No. 1
Sheet No.: Original Page 2 of23
CHECK-SHEET
The sheets of this Tariff are effective as of the date shown at the bottom of the respective sheet(s).
Original and revised sheets as named below comprise all changes from the original tariff and are currently
in effect as of the date on the bottom of this page.
SHEET REVISION SHEET REVISION
Original
Original
Original
Original
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Original
Issued: October 6, 1999
Issued by:Craig A. Waltzer, President
Miracle Communications, Inc.
20801 Biscayne Boulevard, Suite 403
Aventura, Florida 33180
Effective Date: October 6, 1999
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
NOV 2 - 1999
Boise. Idaho
Miracle Communications, Inc.I.P.D.C. Tariff No.
Sheet No.: Original Page 3 of23
TABLE OF CONTENTS
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Tariff Format........................................................................
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Section 1 - Technical Terms and Abbreviations.. .
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Section 2 - Rules and Regulations.. . ..
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Section 3 - Description of Service.. .
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Section4-Rates...................................................................................................
Issued: October 6, 1999
Issued by:
Effective Date: October 6, 1999
Craig A. Waltzer, President
Miracle Communications, Inc.
20801 Biscayne Boulevard, Suite 403
Aventura, Florida 33180
Idaho Public Utilities Commission
Offic-e of the Secretary
ACCEPTED FOR FILING
NOV 2 - 1999
Boise, Idaho
Miracle Communications, Inc.D.C. Tariff No. 1
Sheet No.: Original Page 4 of23
SYMBOLS
The following are the only symbols used for the purposes indicated below:
Delete or Discontinue(D) -
(I) -Change Resulting In An Increase to A Customer s Bill
Moved From Another Tariff Location(M) -
(N) -New
Change Resulting In a Reduction to A Customer s Bill(R) -
(T) -Change In Text or Regulation But No Change In Rate or Charge
When changes are made in any tariff sheet, a revised sheet will be issued canceling the tariff sheet
affected. Changes will be identified on the revised sheet(s) through the use of the above mentioned
symbols.
Issued: October 6, 1999
Issued by:
Effective Date: October 6, 1999
Craig A. Waltzer, President
Miracle Communications, Inc.
20801 Biscayne Boulevard, Suite 403
Aventura, Florida 33180
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
NOV 2 - 1999
Boise, Idaho
Miracle Communications, Inc.I.P.D.C. Tariff No.
Sheet No.: Original Page 5 of23
TARIFF FORMAT
Sheet Numbering - Sheet numbers appear in the upper right corner of the page. Sheets are
numbered sequentially. However, if a new sheet is added between sheets already in effect, a
decimal will be added. For example, a new sheet added between sheets 14 and 15 would be 14.
Sheet Revision Numbers - Revision numbers (if necessary) also appear in the upper right corner
of each page. These numbers are used to determine the most current sheet version on file with the
Public Service Commission. For example, the 4th revised Sheet 14 cancels the 3rd revised Sheet
14.
Paragraph Numbering Sequence - There are levels of paragraph coding. Each level of coding is
subservient to its next higher level:
1.1.
2. 1. 1. A.
1. 1. A. 1.
1. 1. A. 1. (a).
Check Sheets - When a Tariff filing is made with the Public Utilities Commission, an updated
check sheet accompanies the Tariff filing. The check sheet lists the sheet contained in the Tariff
with a cross reference to the current revision number. When new pages are added, the check sheet
is changed to reflect the revision. All revisions made in a given filing are designated by an
asterisk (*). There will be no other symbols used on this page if these are the only changes made
to it (i., the format, etc. remains the same).
Issued: October 6, 1999
Issued by:
Effective Date: October 6, 1999
Crai A. Waltzer, President Idaho Public Utilities Commission
Offic-e of the Secretary
Miracle Communications, Inc. ACCEPTED FOR FILING
20801 Biscayne Boulevard, Suite 403
Aventura, Florida 33180 NOV 2 - 1999
Boise, Idaho
Miracle Communications, Inc.D.e. Tariff No. 1
Sheet No.: Original Page 6 of23
SECTION 1 - TECHNICAL TERMS AND ABBREVIATIONS
1.1 Abbreviations
The following abbreviations are used herein only for the purposes indicated below:
c.o.
Corp.
FCC
IPUC
IXC
LATA
LEC
MTS
PBX
Central Office
Corporation
Federal Communications Commission
Idaho Public Utilities Commission
Interexchange Carrier
Local Access and Transport Area
Local Exchange Carrier
Message Telecommunications Service
Private Branch Exchange
Issued: October 6, 1999
Issued by:Craig A. Waltzer, President
Miracle Communications, Inc.
20801 Biscayne Boulevard, Suite 403
Aventura, Florida 33180
Effective Date: October 6, 1999
Idaho Public Utilities Commission
Olfic-e of the Secretary
ACCEPTED FOR FILING
NOV 2 - 1999
Boise, Idaho
Miracle Communications, Inc.I.P.D.e. Tariff No. 1
Sheet No.: Original Page 7 of23
SECTION 1.0 - TECHNICAL TERMS AND ABBREVIATIONS, (CONT'D)
1.2 Definitions
Access Line - An arrangement which connects the Customer s location to an AT&T Central
Office.
Authorization Code - pre-defined series of numbers to be dialed by the Customer or
Authorized user upon access to the Carrier s Travel Service network to identify the caller
and validate the caller s authorization to use the services provided.
Available Usage Balance - The amount of usage remaining on a Debit Account at any particular
point in time. Each Debit Account has an Initial Account Balance which is stated either
in U.S. dollars or Call Units, depending upon the type of service. The Available Balance
is depleted as services provided by Miracle Communications, Inc. are utilized by the
Customer.
Commission - The Idaho Public Utilities Commission
Company or Carrier - Miracle Communications, Inc. unless otherwise clearly indicated by the
context.
Company s Point of Presence - Location of the servicing central office associated with access to
the Company s network.
Customer - The person, firm, corporation or other entity which orders service and is responsible
for payment of charges due and compliance with Miracle Communications, Inc.s Tariff
regulations.
Day - 24 Hours.
Debit Account - An account which consists of a pre-paid usage balance depleted on a real-time
basis during each Debit Service call accessed by the use of the debit cards defined herein.
Debit Card - A card issued by the Company which provides the Customer with a Personal
Identification Number (PIN) and instructions for accessing the Carrier s network.
Debit Service Call - A service accessed via a "800" or other access code dialing sequence
whereby the Customer or Authorized User dials all of the digits necessary to route a
Issued: October 6, 1999
Issued by:Craig A. Waltzer, President
Miracle Communications, Inc.
20801 Biscayne Boulevard, Suite 403
Aventura, Florida 33180
Effective Date: October 6, 1999
Idaho Public Utilities Commission
Olfice of the Secretary
ACCEPTED FOR FILING
NOV 2 - 1999
Boise, Idaho
Miracle Communications, Inc.D.C. Tariff No. 1
Sheet No.: Original Page 8 of23
SECTION 1.0 - TECHNICAL TERMS AND ABBREVIATIONS, (CONT'D)
1.2 Definitions, (Cont'
call. Network usage for each call is deducted from the available usage balance on a
Company issued Debit Account.
Dedicated Access - A method of reaching the Company s services whereby the Customer is
connected directly to the Company s Point of Presence without utilizing services of the
local switched network.
End User - Any person, firm, corporation, partnership or other entity which uses the services of
the Carrier under the provisions and regulations of this Tariff. The End User
responsible for payment unless the charges for the services utilized are accepted and paid
by another Customer.
Equal Access - Where the local exchange company central office provides interconnection to
interexchange carriers with Feature Group D circuits. In such end offices, Customers
presubscribe their telephone line(s) to their preferred inter LATA carrier.
Initial Usage Balance - The amount of usage on a Debit Account upon issuance and before any
depleting call activity.
LEC - Local Exchange Company.
Marks - A collective term to mean such items as trademarks, service marks, trade names and
logos; copyrighted words, artwork, designs, pictures or images; or any other device or
merchandise to which legal rights or ownership are held or reserved by an entity.
Miracle Communications - Used throughout this Tariff to mean Miracle Communications, Inc.
unless clearly indicated otherwise by the text.
Initial Usage Balance - The amount of usage on a Debit Account upon issuance and before any
depleting call activity.
Marks - A collective term to mean such items as trademarks, service marks, trade names and
logos; copyrighted words, artwork, designs, pictures or images; or any other device or
merchandise to which legal rights or ownership are held or reserved by an entity.
Personal Identification Number (PIN) - A numeric or alpha-numeric sequence which uniquely
identifies a travel card or debit card account. See Authorization Code.
Issued: October 6, 1999
Issued by:Craig A. Waltzer, President
Miracle Communications, Inc.
20801 Biscayne Boulevard, Suite 403
Aventura, Florida 33180
Effective Date: October 6, 1999
Idaho Public Utilities Commission
Olfioe of the Secretary
ACCEPTED FOR FILING
NOV 2 - 1999
Boise, Idaho
Miracle Communications, Inc.I.P.D.C. Tariff No.
Sheet No.: Original Page 9 of23
SECTION 1.0 - TECHNICAL TERMS AND ABBREVIATIONS, (CONT'D)
1.2 Definitions, (Cont'
Renewal - A method of replenishing a Debit Account's Available Usage Balance with additional
minutes of usage as authorized and paid for by the customer.
Sponsor - A corporation or other legal entity that exclusively permits the use of its Marks to
Miracle Communications, Inc. for use with telephone cards or other merchandise, and
contracts with Miracle Communications, Inc. for the marketing of the services described
herein.
Subscriber - See Customer.
Switched Access Origination/Termination - Where access between the Customer and the
interexchange carrier is provided on local exchange company Feature Group circuits and
the connection to the Customer is a LEC-provided business or residential access line. The
cost of switched Feature Group access is billed to the interexchange carrier.
Travel Card Call - A service whereby the Customer or Authorized User dials all of the digits
necessary to route and bill a call placed from a location other than hislher residence or
normal place of business. Service is accessed via a "800" or other access code dialing
sequence.
Issued: October 6, 1999
Issued by:
Effective Date: October 6, 1999
Craig A. Waltzer, President
Miracle Communications, Inc.
20801 Biscayne Boulevard, Suite 403
A ventura, Florida 33180
Idaho Public Utilities Commission
OUic-e of the Secretary
ACCEPTED FOR FILING
NOV 2 - 1999
Boise, Idaho
Miracle Communications, Inc.I.P.D.e. Tariff No. 1
Sheet No.: Original Page 10 of23
SECTION 2 - RULES AND REGULATIONS
Undertaking of Miracle Communications, Inc.
Miracle Communications, Inc.services and facilities are furnished for communications
originating and terminating within the State of Idaho under terms of this Tariff. Intrastate service
is offered as well as interstate and international service through the use of the debit card services
defined herein.
Miracle Communications, Inc. installs, operates, and maintains the communications services
provided herein in accordance with the terms and conditions set forth under this Tariff. Miracle
Communications, Inc. may act as the Customer s agent for ordering access connection facilities
provided by other carriers or entities, when authorized by the Customer, to allow connection of a
Customers location to the Miracle Communications, Inc. network. The Customer shall be
responsible for all charges due for such service arrangement. Miracle Communications, Inc.
services and facilities are provided and are available twenty-four (24) hours per day, seven (7)
days per week.
Applicability of Tariff
This tariff is applicable to telecommunications services provided by Miracle within the state
Idaho.
Limitations of Service
Service will be furnished subject to the availability of the necessary facilities and/or
equipment and subject to the provisions of this tariff.
Miracle reserves the right to discontinue furnishing service, upon written notice, when
necessitated by conditions beyond its control, or when the Customer is using the service
in violation of the provisions of this tariff, or in violation oflaw.
The Company does not undertake to transmit messages, but offers the use of its facilities
when available, and will not be liable for errors in transmission or for failure to establish
connections.
3.4 Miracle reserves the right to discontinue the offering of service or deny an application for
service if a change in regulation materially and negatively impacts the financial viability
of the service in the best business judgment of the Company.
Issued: October 6, 1999
Issued by:Craig A. Waltzer, President
Miracle Communications, Inc.
20801 Biscayne Boulevard, Suite 403
A ventura, Florida 33180
Effective Date: October 6, 1999
Idaho Public Utilities Commission
O1fioe of the Secretary
ACCEPTED FOR FILING
NOV 2 - 1999
Boise. Idaho
Miracle Communications, Inc.I.P.D.C. Tariff No.
Sheet No.: Original Page 11 of23
SECTION 2 - RULES AND REGULATIONS, (CONT'D)
Limitations of Services, (Cont'
2.3.Customers reselling or rebilling telecommunications services must have a Certificate
Public Convenience and Necessity as an interexchange carrier from the Idaho Public
Utilities Commission.
Use of Service
Service may be used for any lawful purpose for which it is technically suited. Company reserves
the right to discontinue furnishing service, or limit the use of service necessitated by conditions
beyond its reasonable control; or when the Customer is using service in violation of the law or the
provisions of this Tariff.
Liability
5.2
2.5.
Company s liability for damages arising out of mistakes, interruptions, omissions, delays
errors, or defects in the transmission occurring in the course of furnishing service, and
not caused by the negligence of its employees or its agents, in no event shall exceed an
amount equivalent to the proportionate charge to the Customer for the period during
which the aforementioned fauhs in transmission occur.
The Company shall not be liable for any claim or loss, expense, or damage (including
indirect, special, or consequential damage), for any interruption, delay, error, omission
or other defect in any service facility, or transmission provided under this tariff, if caused
by any person or entity other than the Company, by any malfunction of any service or
facility provided by any other carrier, by any act of God, fire, war, civil, disturbance, or
act of government, or by any other cause beyond the Company s direct control.
The Company shall not be liable for, and shall be fully indemnified and held harmless by
Customer and Subscriber against any claim or loss, expense, or damage, (I) for
defamation, invasion of privacy, infringement of copyright or patent, unauthorized use of
any trademark, trade name, or service mark, unfair competition, interference with or
misappropriation or violation of any contract, proprietary or creative right, or any other
injury to any person, property, or entity arising from the material data, information, or
content revealed to, transmitted, processed, handled, or used by Company under this
tariff, or (ii) for connecting, combining, or adapting Company facilities with
Customer s or Subscriber s apparatus or systems, or (ill) for any act or omission of the
Customer or Subscriber, or (iv) for any personal injury or death of any person, or for any
loss of or damage to Subscriber s or Customer s premises or any other property,
Effective Date: October 6, 1999
Craig A. Waltzer, President Idaho Public Utilities Commission
Qlfioe of the SecretaryMiracle Communications, Inc. ACCEPTED FOR FILING
20801 Biscayne Boulevard, Suite 403
A ventura, Florida 33180 NO V 2 - 1999
Issued: October 6, 1999
Issued by:
Boise, Idaho
Miracle Communications, Inc.I.P.D.C. Tariff No.
Sheet No.: Original Page 12 of23
SECTION 2 - RULES AND REGULATIONS, (CONT'D)
Liability, (Cont'
whether owned by Customer, Subscriber or others, caused directly or indirectly by the
installation, maintenance location" condition, operation failure or removal of
equipment or wiring provided by the Company if not directly caused by negligence of the
Company.
5.4 The company shall no be liable for any claim, loss or refund as a result of loss or theft of Debit
Cards or Personal Identification Numbers (pINs) issued for use with the Company s services.
Nor will the Company be liable for any claim, loss or refund on any unused balance remaining
on a Debit Card provided to a Customer before or after the expiration date assigned to each
Debit Account.
The included tariff language does not constitute a determination by the Commission that a
limitation of liability imposed by the Company should be upheld in a court of law. Acceptance
for filing by the Commission recognizes that it is a court's responsibility to adjudicate
negligence and consequential damage claims. It is also the court's responsibility to determine
the validity of the exculpatory clause.
Payment and Credit Regulations
Payment arrangements
The customer is responsible for payment of all charges for services and equipment furnished to
the Customer for transmission of calls via the Company. The Customer agrees to pay to the
Company or its authorized agent any cost(s) incurred as a result of any delegation of authority
resulting in the use of his or her communications equipment and/or network services which
result in the placement of calls via the Company. The Customer agrees to pay the Company or
its authorized agent any and all cost(s) incurred as a result of the use of the service
arrangement, including calls which the Customer did not individually authorize.
All charges due by the Customer are payable to the Company or any agency duly authorized to
receive such payments. Terms of payment shall be according to the rules and regulations of the
agency and subject to the rules of regulatory agencies, such as the Idaho PUC. Any objections to
billed charges or Debit Account depletions must be promptly reported to the Company or its
billing agent. Adjustments to Customers' bills of Debit Account Available Usage balance shall
be made to the extent that circumstances exist which reasonably indicate that such changes are
appropriate.
Payments for service provided in association with Company-issued Debit Accounts must be
received by the Company or its authorized agent prior to the activation of the Customer s Debit
Account. The customer shall be responsible for all calls placed via the Debit Account as the
result of the Customer s intentional or negligent disclosure oftheir PIN.
Issued: October 6, 1999
Issued by:Craig A. Waltzer, President
Miracle Communications, Inc.
20801 Biscayne Boulevard, Suite 403
Aventura, Florida 33180
Effective Date: October 6, 1999
Idaho Public Utilities Commission
Offioe of the Secretary
ACCEPTED FOR FILING
NOV 2 - 1999
Boise, Idaho
Miracle Communications, Inc.I.P.D.e. Tariff No. 1
Sheet No.: Original Page 13 of23
SECTION 2 - RULES AND REGULATIONS (CONT'D)
Payment and Credit Regulations, (Cont'
Changes for installations, service connections, moves, and arrangements, where
applicable, are payable upon demand by the Company or its authorized agent. The billing
thereafter will include recurring charges and actual usage as defined in this tariff.
Renewal of Customer Account Balances made by charges to commercial credit card
company are subject to the terms and conditions of the issuing commercial credit card
company and those of Miracle Communications, Inc.'s credit card processing agent.
Renewals of Customer Account Balances made by cashier s checks are subject to the
terms and conditions of the issuing financial institution.
Deposits
The Company does not require a deposit from the Customer or Subscriber. The
prepayment for services immediately available to the Customer does not constitute a
deposit.
6.3 Advance Payments
All debit cards are prepaid. Miracle Communications, Inc., collects no advance payments
for any other services in the State of Idaho.
6.4 Taxes and Fees
Miracle Communications, Inc., shall charge the Customer an amount sufficient to
recover any governmental assessments, fees, license, or other similar taxes or fees
imposed upon Miracle Communications, Inc.
For Debit Service, taxes or fees shall be included in the rates and charges stated in
Miracle Communications, Inc.s rate schedule for this service.
For all other services offered by Miracle Communications, Inc., taxes and fees shall be
added pro-rata, insofar as practical, to the rates and charges stated in Miracle
Communications, Inc. 's rate schedules and listed as separate line items on the Customer
bill for services provided.
Miscellaneous Rates and Charges
Issued: October 6, 1999
Issued by:
Effective Date: October 6, 1999
Crai A. Waltzer, President Idaho Public Utilities Commission
Olfic-e of the SecretaryMiracle Communications, Inc. ACCEPTED FOR FILING
20801 Biscayne Boulevard, Suite 403
Aventura, Florida 33180 NOV 2 - 1999
Boise, Idaho
Miracle Communications, Inc.I.P.UC. Tariff No.
Sheet No.: Original Page 14 of23
SECTION 2 - RULES AND REGULATIONS (CONT'D)
Payment and Credit Regulations, (Cont'
The Company may adjust its rates and charges or impose additional rates and charges on
its Customers in order to recover amounts it is required by governmental or quasi-
governmental authorities to collect from or pay to others in support of statutory or
regulatory programs. Examples of such programs include, but are not limited to, the
Universal Service Fund, the Primary Interexchange Carrier Charge, and compensation to
payphone service providers for1he ...use..of-their .paypbooes to-access --Miracle
Communications, Inc.s service.
RefundS-Or Cndits.1o r .-Servi.ce--Outages-o r D.efic-iencies
1. Interruption of Service
Credit allowances for interruptions of service which are not due to the Carrier s testing
or adjusting, to the negligence of the Customer, or to the failure of channels, equipment
or communications systems provided by the Customer, are subject to the general liability
provisions set forth in Section 2.3 herein. It shall be the obligation of the Customer to
notify Carrier immediately of any interruption in service for which a credit allowance is
desired by Customer. Before giving such notice, Customer shall ascertain that the trouble
is not within his or her control.
The Company will provide a credit equal to one minute of applicable service for calls
that are interrypted.or suQject to inadequate transmission. Credits will not-be issued when
an interruption or service deficiency is not reported to the Company or is caused by the
failure of power, equipment 0 systems not provided by the Company.
The minimum Service Period
The minimum service period is one month (30 days).
Cancellation by Customer
The customer may have service discontinued upon verbal or written notice to the Company. The
Company shall hold the Customer responsible for payment of all bills for service furnished until
the cancellation date specified by the Customer or until the date that the written cancellation
notice is received, whichever is later.
Issued: October 6, 1999
Issued by:
Effective Date: October 6, 1999
Craig A. Waltzer, President
Miracle Communications, Inc.
20801 Biscayne Boulevard, Suite 403
A ventura, Florida 33180
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
NOV 2 - 1999
Boise, Idaho
Miracle Communications, Inc.I.P.UC. Tariff No. 1
Sheet No.: Original Page 15 of23
SECTION 2 - RULES AND REGULATIONS (CONT'D)
Cancellation by Customer, (Cont'
For prepaid services, the Customer may cancel service by fully depleting the available balance of
the Customer account and/or by not renewing a renewable account.
10 Refusal or Discontinuance by Company
In the event the Customer executes a term commitment agreement with the Company, the
Customer must terminate the agreement pursuant to the tennsprovided therein.
10.1 Service may be suspended by the Company, without notice to the Customer, by blocking
traffic to certain cities or NXX exchanges, or by blocking calls using certain Customer
travel cards when the Company deems it necessary to take such action to prevent
unlawful use of .its service- Miracle Communications, Inc. will restore services as soon as
it can be provided without undue risk, and will upon request by the Customer, assign new
travel card codes to replace ones that have been deactivated.
10.Miracle Communications, Inc. may refuse or discontinue service under the following
conditions provided that, unless otherwise stated, the Customer shall be given fifteen (15)
days notice to comply with any rule or remedy any deficiency:
A. For non-compliance with or violation of any State, municipal, or Federal law
ordinance or regulation pertaining to telephone service.
B. For use of telephone service for any purpose other than that described in the
application.
C. For neglect or refusal to provide reasonable access to Miracle Communications, Inc.
or its agents for the purpose of inspection and maintenance of equipment owned by
Miracle or its agents.
D. For noncompliance with or violation of Commission regulation or Miracle
Communications, Inc.' s rules and regulations on file with the Commission, provided
five (5) working days written notice is given before termination.
E. For nonpayment of bills, provided that suspension or termination of service shall not
be made without five (5) days written notice to the Customer, except in extreme
cases. Such notice will be provided in a mailing separate from the Customer
regular monthly bill for service.
Issued: October 6, 1999
Issued by:Craig A. Waltzer, President
Miracle Communications, Inc.
20801 Biscayne Boulevard, Suite 403
Aventura, Florida 33180
Effective Date: October 6, 1999
Idaho Public Utilities Commission
Olfice of the Secretary
ACCEPTED FOR FILING
NO" 2 - 1999
Boise, Idaho
Miracle Communications, Inc.Ue. Tariff No. 1
Sheet No.: Original Page 16 of23
SECTION 2 - RULES AND REGULATIONS (CONT'D)
10 Refusal or Discontinuance by Company, (Cont'
F. Without notice in the event of Customer or Authorized User use of equipment in such
a manner as to adversely affect Miracle s equipment or service to others.
G. Without notice in the event of tampering with the equipment or services owned by
Miracle Communications, Inc. or its agents.
H. Without notice in the event of unauthorized or fraudulent use of service. Whenever
service is discontinued for fraudulent use of service, Miracle Communications, Inc.
may, before restoring service, require the Customer to make, at his or her own
expense, all changes in facilities or equipment necessary to eliminate illegal use and
to pay an amount reasonably estimated as the loss in revenues resulting from such
fraudulent use.
I. Without notice by reason of any order or decision of a court or other government
authority having jurisdiction which prohibits Company from furnishing such
servIces.
J. With proper notice, when the Available Account Balance of a non-renewable account
is depleted to a level insufficient to place a one-minute call to the location of least
cost.
K. With proper notice, when the Available Account Balance of a non-renewable account
is depleted to a level insufficient to place a one-minute call to the location of least
cost.
L. With proper notice, when the established expiration date of the Customer Account is
reached.
11 Employee Concessions
There are no employee concessions.
12. Interruption of Service
12.Credit allowance for the interruption of service which is not due to Miracle
Communications, Inc.s testing or adjusting, negligence or the customer, or to the
Issued: October 6, 1999
Issued by:
Effective Date: October 6, 1999
Craig A. Waltzer, President Idaho P~blic Utilities Commission
Miracle Communications, Inc. AC
OffIce of the Secretary
20801 Biscayne Boulevard, Suite 403 CEPTED FOR FILING
A ventura, Florida 33180 NO V 2 - 1999
Boise, Idaho
Miracle Communications, Inc.I.P.UC. Tariff No. 1
Sheet No.: Original Page 17 of23
SECTION 2 - RULES AND REGULATIONS (CONT'
12 Interruption of Service, (Cont'
failure of channels or equipment provided by the customer, are subject to the general
liability provisions set forth in 2.1 herein. It shall be the customer s obligation to notify
Miracle Communications, Inc. immediately of any service interruption for which a credit
allowance is desired. Before giving such notice, the customer shall ascertain that the
trouble is not being caused by any action or omission by the customer within his control
if any, furnished by the customer and connected to Miracle Communication, Inc.'s
facilities. No refund or credit will be made for the time that Miracle Communications
Inc. stands ready to repair the service and the subscriber does not provide access to
Miracle Communications, Inc. for such restoration work.
12.2 No credit shall be allowed for an interruption of a continuous duration of less than
twenty-four hours after the subscriber notifies Miracle Communications, Inc.
12.3 The customer shall be credited for an interruption of more than twenty-four hours as
follows:
Credit Formula:
Credit = A/B X C
A" - Outage Time in Hours
B" - Total Hours in Month
C" - Total Monthly Charge for Affected Facility
13 Restoration of Service
restoration fee of $25.00 per occurrence is charged when servIce is re-established for
customers who had been disconnected for non-payment.
14 Applicable law
This tariff shall be subject to and construed in accordance with Idaho law.
15 Customer Complaints and/or Billing Disputes
Customers have the right to refer billing disputes and any other complaints to Company at 20801
Biscayne Boulevard, Suite 403, Aventura, Florida 33180. Tel: [phone]. The
Issued: October 6, 1999
Issued by:Craig A. Waltzer, President
Miracle Communications, Inc.
20801 Biscayne Boulevard, Suite 403
A ventura, Florida 33180
Effective Date: October 6, 1999
Idaho Public Utilities Commission
O'f~ice of the Secretary
ACCEPTED FOR FILING
NOV 2 - 1999
Boise, Idaho
Miracle Communications, Inc.D.C. Tariff No.
Sheet No.: Original Page 18 of23
SECTION 2 - RULES AND REGULATIONS (CONT'D)
15 Customer Complaints and/or Billing Disputes, (Cont'
Customer Service department can be reached 24 hours a day by calling the toll free number that
is indelibly printed on all debit cards.
16 Billing Frequency
Customers of debit card services purchase service in advance and are debited in accordance with
the schedules provided herein as calls are completed.
17 Installations and Connections
There will be no installations or connections in the State of Idaho involved with Miracle
Communications, Inc.'s services.
18 Other Rules
18.Miracle reserves the right to validate the credit worthiness of Customers or Authorized
Users through available verification procedures.
18.2 The Company reserves the right to discontinue service, limit service, or to impose
requirements on Subscribers or Customers as required to meet changing regulations
rules or standards of the IPUC.
19 Toll Free Services
2.19.1 The Company will make every effort to reserve 800/888 toll free vanity numbers for
Customers, but makes no guarantee or warranty that the requested number(s) will be
available.
19.800/888 numbers shared by more than one Customer, whereby individual Customers are
identified by a Unique PIN, may not be assigned or transferred for use with service
provided by another carrier. Subject to the limitations provided in this Tariff, the
Company will honor Customer requests for a change in Resp. Org. or 800/888 service
provider for 800/888 numbers dedicated to the sole use of that single Customer
19.3 If a Customer who has received a toll free number does not subscribe to 800/888 service
within ninety (90) days, the Company reserves the right to make the assigned number
available for use by another Customer.
Issued: October 6, 1999
Issued by:Craig A. Waltzer, President
Miracle Communications, Inc.
20801 Biscayne Boulevard, Suite 403
Aventura, Florida 33180
Effective Date: October 6, 1999
Idaho Public Utilities Commission
OHice of the Secretary
ACCEPTED FOR FILING
NOV 2 -1999
Boise, Idaho
Miracle Communications, Inc.I.P.D.C. Tariff No. 1
Sheet No.: Original Page 19 of23
SECTION 3 - DESCRIPTION OF SERVICE
General
Miracle Communications, Inc. provides direct dialed (1+) service, inbound toll free number
service, travel card service and prepaid card services for communications originating and
terminating within the State of Idaho under terms of this Tariff. Operator services are not
furnished by Miracle Communications, Inc. Operator Services will be provided and billed by the
Company s underlying carrier at rates as described in the underlying carrier s tariff on file with
the Idaho Public Service Commission.
Quality and Grade of Service Offered
Minimum Call and Completion Rate - A Customer can expect a call completion rate (number of
calls completed/number of calls attempted) of approximately 99 % (pO 1 grade of service or
better) during peak use periods. The call completion rate is calculated as the number of calls
completed (including calls completed to a busy line or to a line which remains unanswered by the
called party) divided by the number of calls attempted.
Timing of Calls
When Billing Charge Begin and End for Phone Calls
The customer s long distance usage charge is based on the actual usage of Miracle
Communications, Inc.s network. Usage begins when the called party picks up the
receiver, (i.e. when 2 way communication, often referred to as "conversation time" is
possible.) When the called party picks up is determined by hardware answer supervision
in which the local telephone company sends a signal to the switch or the software
utilizing audio tone detection. When software answer supervision is employed, up to 60
seconds of ringing is allowed before it is billed as usage of the network. A call is
terminated when the calling or called party hangs up.
3.2 Billing Increments
The minimum call duration for billing purposes is one minute for a connected call and
calls beyond one minute are billed in one minute increments.
3.3 Per Call Billing Charges
Billing will be rounded up to the nearest penny for each call.
Issued: October 6, 1999
Issued by:
Effective Date: October 6, 1999
Craig A. Waltzer, President
Miracle Communications, Inc.
20801 Biscayne Boulevard, Suite 403
Aventura, Florida 33180
Idaho Public Utilities Commission
GUice of the Secretary
ACCEPTED FOR FILING
NOV 2 - 1999
Boise, Idaho
Miracle Communications, Inc.I.P.C. Tariff No.
Sheet No.: Original Page 20 of23
SECTION 3 - DESCRIPTION OF SERVICE (CONT'D)
Timing of Calls, (Cont'
3.3.4 Uncompleted Calls
There will be no charges for uncompleted calls
Calculation of Distance
Usage charges for all mileage sensitive products are based on the airline distance between rate
centers associated with the originating and terminating points of the call.
The airline mileage between rate centers is determined by applying the formula below to the
vertical and horizontal coordinates associated with the rate centers involved. Miracle
Communications, Inc. uses the rate centers that are produced by Bell Communications Research
in the NP A-NXX V & H Coordinates Tape and Bell's NECA Tariff No. 4.
FORMULA:
The square root of:(VI - V2) (HI - H2)
Minimum Call Completion Rate
A customer can expect a call completion rate rEXPRESSED AS A PERCENT AGE)(number of
calls completed / number of calls attempted) of not less than 90% during peek use periods for all
FG D services ("1+" dialing).
Special Promotions
Miracle Communications, Inc. will from time to time, offer special promotions to its customers
waiving certain charges. These promotions will be approved by the IPUC with specific starting
and ending dates.
Special Rates For The Handicapped
Directory Assistance
There shall be no charge for up to fifty calls per billing cycle from lines or trunks serving
individuals with disabilities. Miracle Communications, Inc. shall charge the prevailing
tariff rates for every call in excess of 50 within a billing cycle.
Issued: October 6, 1999
Issued by:Craig A. Waltzer, President
Miracle Communications, Inc.
20801 Biscayne Boulevard, Suite 403
A ventura, Florida 33180
Effective Date: October 6, 1999
Idaho Public Utilities Commission
OHioe of the Secretary
ACCEPTED FOR FILING
NOV 2 - 1999
Boise, Idaho
Miracle Communications, Inc.D.e. Tariff No. 1
Sheet No.: Original Page 21 of23
SECTION 3 - DESCRIPTION OF SERVICE, (CONT'D)
Special Rates For The Handicapped, (Cont'd)
7.2 Hearing and Speech Impaired Persons
Intrastate toll message rates for TDD users shall be evening rates for daytime calls and
night rates for evening and night calls.
Telecommunications Relay Service
For intrastate toll calls received from the relay service, Miracle Communications, Inc.
will when billing relay calls discount relay service calls by 50 percent off of the
otherwise applicable rate for a voice non-relay call except that where either the calling or
called party indicates that either party is both hearing and visually impaired, the call
shall be discounted 60 percent off of the otherwise applicable rate for a voice non-relay
call. The above discounts apply only to time-sensitive elements of a charge for the call
and shall not apply to per call charges such as a credit card surcharge.
Public Telephone Surcharge
In order to recover the Company s expenses to comply with the FCC's pay telephone
compensation plan effective on October 7, 1997 (FCC 97-371), an undiscountable per call
charge is applicable to all interstate and international calls that originate from any domestic pay
telephone used to access the Company s services. This surcharge, which is in addition to standard
tariffed usage charges and any applicable service charges and surcharges associated with the
Company s service, applies for the use of the instrument used to access The Company service
and is unrelated to The Company service accessed from the pay telephone.
Pay telephones include coin-operated and coinless phones owned by local telephone companies
independent companies to the initial completed call and any reoriginated call (i., using the "
symbol).
Whenever possible, the Public Pay Telephone Surcharge will appear on the same invoice
containing the usage charges for the surcharged call. In cases where proper telephone coding
digits are not transmitted to the Company prior to the completion of a call, the Public Pay
Telephone Surcharge may be billed on a subsequent invoice after the Company has obtained
information from a carrier that the originating station is an eligible pay telephone.
Issued: October 6, 1999
Issued by:Craig A. Waltzer, President
Miracle Communications, Inc.
20801 Biscayne Boulevard, Suite 403
Aventura, Florida 33180
Effective Date: October 6, 1999
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
NOV 2 - 1999
Boise, Idaho
Miracle Communications, Inc.C. Tariff No.
Sheet No.: Original Page 22 of23
SECTION 3 - DESCRIPTION OF SERVICE (CONT'D)
Public Telephone Surcharge, (Cont'd)
The Public Pay Telephone Surcharge does not apply to calls placed from pay telephones at which
the Customer pays for service by inserting coins during the progress of the call.
9 lO-lOXXX Service
10-10XXX is an outbound calling plan available to business and residential customers. 10-
10XXX is accessed via a Company-designated toll-free access number. This service is a flat-rate
non time-of-day sensitive, non mileage sensitive service billed in six (6) second increments with a
minimum call duration for billing purposes of thirty (30) seconds.
10 Debit Card Service
10.1 General
The Miracle Communications, Inc. debit card allows the Customers to pay in advance
for a specific amount of outbound calling. Service available to the general public and
offered only in conjunction with interstate service. Calls may originate from standard
residential, business or pay telephone access lines. Establishment of an account balance
entitles the consumer to access the Miracle Communications, Inc. network for a preset
amount of usage. All calls will be debited from the available account balance in
full-minute increments on a real-time basis. Customers will be interrupted with an
announcement when the account balance is about to be exhausted. All services are flat
rated in accordance with the schedules provided herein as calls are completed and are not
calculated based on mileage.
10.2 Debit Cards
Debit cards are available in various dollar denominations. The debit card is
non-refundable and will expire on the date clearly specified on the card or package in
which the card is enclosed. Unlike a deposit or advance payment, the debit card account
balance is not held against future payment, as all service is available for immediate
consumption.
Issued: October 6, 1999
Issued by:Craig A. Waltzer, President
Miracle Communications, Inc.
20801 Biscayne Boulevard, Suite 403
A ventura, Florida 33180
Effective Date: October 6, 1999
Idaho Public Utilities Commission
OHice of the Secretary
ACCEPTED FOR FILING
NOV 2 - 1999
Boise, Idaho
Miracle Communications, Inc.I.P.Ue. Tariff No.
Sheet No.: Original Page 23 of23
SECTION 4 - RATES
Idaho Intrastate Rates
1.1
1.2
1.3
Miracle Communications, Inc. Long Distance Service
Rate per minute - $0.185
Connection Fee - $0.
Customers are billed in full minute increments
Miracle Communications, Inc. 800/888 (Inbound) Long Distance Service
Rate per minute - $0.185
Connection Fee - $0.
Customers are billed in full minute increments
Miracle Communications, Inc. Calling Card Service
Rate per minute - $0.185
Connection Fee - $0.
Customers are billed in full minute .increments
Operator Services (For presubscribed customers)
Usage Rates: The appropriate rate found under 4.1 shall apply.
Operator Charges
Collect Station-to-Station... ... ... ... ... ... ... ... ... ..$1.00
Collect Person-to-Person... ... ... ... ... ... ... ... ... ... $3.25
Person-to-Person.................................... ...$3.
Station-to-Station... ...
............ ... ... ... .. ..... ... ..
$1.00
Customer Dialed Calling Card.. . ... ... .. . .. . . .. .. . .. $1. 00
Operator Dialed Calling Card... ...
............... ...
$1.75
Operator Dialed Surcharge... ... ... ... ... ... ... ... ... $0.
Issued: October 6, 1999
Issued by:
Effective Date: October 6, 1999
Idaho Public Utilities Commission
Olfic-e of the Secretary
ACCEPTED FOR FILING
NOV 2 - 1999
Craig A. Waltzer, President
Miracle Communications, Inc.
20801 Biscayne Boulevard, Suite 403
Aventura, Florida 33180
Boise, Idaho