HomeMy WebLinkAboutGC Pivotal LLC dba Global Capacity Tariff No 1.pdf
Issued: September 23, 2014 Effective: February 13, 2015
By: Katherine K. Mudge
Executive Vice President & General Counsel
1835-B Kramer Lane, Suite 100
Austin, TX 78758
GC Pivotal LLC d/b/a Global Capacity Idaho Tariff No. 1
Original Page 1
GC Pivotal LLC d/b/a Global Capacity
TELECOMMUNICATIONS TARIFF
GC Pivotal LLC d/b/a Global Capacity
180 North LaSalle Street, Suite 2430
Chicago, IL 60601
This Tariff contains the rates, terms and conditions applicable to the furnishing of interexchange
telecommunications services provided by GC Pivotal LLC d/b/a Global Capacity within the State of
Idaho.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
February 13, 2015
Boise, Idaho
Issued: September 23, 2014 Effective: February 13, 2015
By: Katherine K. Mudge
Executive Vice President & General Counsel
1835-B Kramer Lane, Suite 100
Austin, TX 78758
GC Pivotal LLC d/b/a Global Capacity Idaho Tariff No. 1
Original Page 2
CHECK SHEET
Pages of this Tariff, as indicated below, are effective as of the date shown at the bottom of the respective
pages. Original and revised pages, as named below, comprise all changes from the original tariff and are
currently in effect as of the date on the bottom of this page.
PAGE REVISION PAGE REVISION
1 Original * 21 Original *
2 Original * 22 Original *
3 Original * 23 Original *
4 Original * 24 Original *
5 Original * 25 Original *
6 Original * 26 Original *
7 Original * 27 Original *
8 Original *
9 Original *
10 Original *
11 Original *
12 Original *
13 Original *
14 Original *
15 Original *
16 Original *
17 Original *
18 Original *
19 Original *
20 Original *
* - indicates those pages included with this filing.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
February 13, 2015
Boise, Idaho
Issued: September 23, 2014 Effective: February 13, 2015
By: Katherine K. Mudge
Executive Vice President & General Counsel
1835-B Kramer Lane, Suite 100
Austin, TX 78758
GC Pivotal LLC d/b/a Global Capacity Idaho Tariff No. 1
Original Page 3
TABLE OF CONTENTS
Title Page 1
Check Sheet 2
Table of Contents 3
Tariff Format 4
Symbols 5
Application of Tariff 6
Service Area Map 6
SECTION 1 - Technical Terms and Abbreviations 7
SECTION 2 - Rules and Regulations 9
SECTION 3 - Service Descriptions and Rates 21
SECTION 4 - Contracts and Promotions 27
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
February 13, 2015
Boise, Idaho
Issued: September 23, 2014 Effective: February 13, 2015
By: Katherine K. Mudge
Executive Vice President & General Counsel
1835-B Kramer Lane, Suite 100
Austin, TX 78758
GC Pivotal LLC d/b/a Global Capacity Idaho Tariff No. 1
Original Page 4
TARIFF FORMAT
A. Page Numbering - Page numbers appear in the upper right corner of the page. Pages are numbered
sequentially. However, new pages are occasionally added to the Tariff. When a new page is added
between pages already in effect, a decimal is added. For example, a new page added between pages
14 and 15 would be 14.1.
B. Page Revision Numbers - Revision numbers also appear in the upper right corner of each page.
These numbers are used to determine the most current page version on file with the Commission. For
example, the 4th revised Page 14 cancels the 3rd revised Page 14. Because of various suspension
periods, deferrals, etc. the Commission follows in their Tariff approval process, the most current page
number on file with the Commission is not always the Tariff page in effect. Consult the Check Sheet
for the page currently in effect.
C. Paragraph Numbering Sequence - There are nine levels of paragraph coding. Each level of coding
is subservient to its next higher level:
2.
2.1.
2.1.1.
2.1.1.A.
2.1.1.A.1.
2.1.1.A.1.(a).
2.1.1.A.1.(a).I.
2.1.1.A.1.(a).I.(i).
2.1.1.A.1.(a).I.(i).(1).
D. Check Sheets - When a Tariff filing is made with the Commission, an updated check sheet
accompanies the Tariff filing. The check sheet lists the pages contained in the Tariff, with a cross
reference to the current revision number. When new pages are added, the check sheet is changed to
reflect the revision. All revisions made in a given filing are designated by an asterisk(*). There will
be no other symbols used on this page if these are the only changes made to it (i.e., the format, etc.
remains the same, just revised revision levels on some pages). The Tariff user should refer to the
latest check sheet to find out if a particular page is the most current.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
February 13, 2015
Boise, Idaho
Issued: September 23, 2014 Effective: February 13, 2015
By: Katherine K. Mudge
Executive Vice President & General Counsel
1835-B Kramer Lane, Suite 100
Austin, TX 78758
C GC Pivotal LLC d/b/a Global Capacity Idaho Tariff No. 1
Original Page 5
SYMBOLS
The following are the only symbols used for the purposes indicated below:
(C) - Changed regulation.
(D) - Delete or discontinue.
(I) - Change Resulting in an increase to a Customer's bill.
(M) - Moved from another Tariff location.
(N) - New
(R) - Change resulting in a reduction to a Customer's bill.
(T) - Change in text or regulation.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
February 13, 2015
Boise, Idaho
Issued: September 23, 2014 Effective: February 13, 2015
By: Katherine K. Mudge
Executive Vice President & General Counsel
1835-B Kramer Lane, Suite 100
Austin, TX 78758
GC Pivotal LLC d/b/a Global Capacity Idaho Tariff No. 1
Original Page 6
APPLICATION OF TARIFF
This Tariff contains the regulations and rates applicable to the furnishing of intrastate resale common
carrier communications service and enhanced directory services by GC Pivotal LLC d/b/a Global
Capacity within the State of Idaho.
SERVICE AREA MAP
GC Pivotal LLC d/b/a Global Capacity will provide intrastate service throughout the State of Idaho.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
February 13, 2015
Boise, Idaho
Issued: September 23, 2014 Effective: February 13, 2015
By: Katherine K. Mudge
Executive Vice President & General Counsel
1835-B Kramer Lane, Suite 100
Austin, TX 78758
GC Pivotal LLC d/b/a Global Capacity Idaho Tariff No. 1
Original Page 7
SECTION 1.0 - TECHNICAL TERMS AND ABBREVIATIONS
Access - Access to the Company's services are provided by one or more or a combination of the following
methods: presubscription in equal access areas, direct access, 800, 950 and 10XXX dialing sequences.
Access Code - A sequence of numbers that, when dialed, connect the caller to the provider of services
associated with that sequence.
Authorization Code - A pre-defined series of numbers to be dialed by the Customer or End User upon access
to the Company's system to notify the caller and validate the caller's authorization to use the services
provided. The Customer is responsible for charges incurred through the use of his or her assigned
Authorization Code.
Authorized User - A person, firm or corporation, or any other entity authorized by the Customer or
Subscriber to communicate utilizing the Company's services.
Commission - Refers to the Idaho Public Utilities Commission.
Company or Carrier - Refers toGC Pivotal. LLC d/b/a Global Capacity, issuer of this Tariff.
Customer - A person, firm, partnership, corporation or other entity which arranges for the Carrier to provide,
discontinue or rearrange telecommunications services on behalf of itself or others; uses the Carrier's
telecommunications services; and is responsible for payment of charges, all under the provisions and terms of
this tariff.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
February 13, 2015
Boise, Idaho
Issued: September 23, 2014 Effective: February 13, 2015
By: Katherine K. Mudge
Executive Vice President & General Counsel
1835-B Kramer Lane, Suite 100
Austin, TX 78758
GC Pivotal LLC d/b/a Global Capacity Idaho Tariff No. 1
Original Page 8
SECTION 1.0 - TECHNICAL TERMS AND ABBREVIATIONS, (CONT’D.)
LATA - Local Area of Transport and Access.
LEC - Local Exchange Company.
Personal Identification Number (PIN)- See Authorization Code.
Premise - The term "Premise" denotes a building or buildings on contiguous property (except railroad rights-
of-way, etc.) not separated by a public highway.
Subscriber - Any person, firm, partnership, corporation, governmental agency or other entity that orders
service from the Company on behalf of itself or on behalf of others. A Subscriber may, in the ordinary course
of its operations, makes telephones available to transient users of its premises for placing of intrastate calls.
The Subscriber has a pre-existing business arrangement with the Company and may also be a Customer.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
February 13, 2015
Boise, Idaho
Issued: September 23, 2014 Effective: February 13, 2015
By: Katherine K. Mudge
Executive Vice President & General Counsel
1835-B Kramer Lane, Suite 100
Austin, TX 78758
GC Pivotal LLC d/b/a Global Capacity Idaho Tariff No. 1
Original Page 9
SECTION 2.0 - RULES AND REGULATIONS
2.1 Undertaking of the Company
GC Pivotal's services and facilities are furnished for communications originating at specified points
within the State of Idaho under terms of this Tariff.
GC Pivotal provides for the installation, operation, and maintenance of the communications services
provided herein in accordance with the terms and conditions set forth under this Tariff. GC Pivotal
may act as the Customer's agent for ordering access connection facilities provided by other carriers or
entities, when authorized by the Customer, to allow connection of a Customer's location to the GC
Pivotal services. The Customer shall be responsible for all charges due for such service arrangement.
The Company's services are provided on a monthly basis unless otherwise provided, and are available
twenty-four (24) hours per day, seven (7) days per week.
2.2 Use
2.2.1 Services provided under this Tariff may be used by the Customer for any lawful
telecommunications purpose for which the service is technically suited.
2.2.2 The services the Company offers shall not be used for any unlawful purpose or for any use as
to which the Customer has not obtained all required governmental approvals, authorizations,
licenses, consents, and permits.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
February 13, 2015
Boise, Idaho
Issued: September 23, 2014 Effective: February 13, 2015
By: Katherine K. Mudge
Executive Vice President & General Counsel
1835-B Kramer Lane, Suite 100
Austin, TX 78758
GC Pivotal LLC d/b/a Global Capacity Idaho Tariff No. 1
Original Page 10
SECTION 2.0 - RULES AND REGULATIONS, (CONT’D.)
2.3 Limitations of Service
2.3.1 Service will be furnished subject to the availability of the necessary facilities and/or
equipment and subject to the provisions of this Tariff.
2.3.2 The Company reserves the right to discontinue furnishing service, upon written notice, when
necessitated by conditions beyond its control, or when the Customer is using the service in
violation of the provisions of this Tariff, or in violation of law.
2.3.3 The Company does not undertake to transmit messages, but offers the use of its facilities
when available, and will not be liable for errors in transmission or for failure to establish
connections.
2.4 Assignment and Transfer
All facilities provided under this Tariff are directly or indirectly controlled by GC Pivotal and neither
the Customer nor Subscriber may transfer or assign the use of service or facilities without the express
written consent of the Company. All regulations and conditions contained in this Tariff shall apply to
all such permitted assignees or transferees, as well as all conditions of service. Such transfer or
assignment, when permitted, shall only apply where there is no interruption of the use or location of
the service or facilities.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
February 13, 2015
Boise, Idaho
Issued: September 23, 2014 Effective: February 13, 2015
By: Katherine K. Mudge
Executive Vice President & General Counsel
1835-B Kramer Lane, Suite 100
Austin, TX 78758
GC Pivotal LLC d/b/a Global Capacity Idaho Tariff No. 1
Original Page 11
SECTION 2.0 - RULES AND REGULATIONS, (CONT’D.)
2.5 Liability of the Company
2.5.1 The liability of the Company for any claim or loss, expense or damage (including indirect,
special, or consequential damage) for any interruption, delay, error, omission, or defect in
any service, facility or transmission provided under this Tariff shall not exceed an amount
equivalent to the proportionate charges to the Customer for the period of service or the
facility provided during which such interruption, delay, error, omission, or defect occurs.
2.5.2 The Company shall not be liable for any claim or loss, expense, or damage (including
indirect, special, or consequential damage), for any interruption, delay, error, omission, or
other defect in any service facility, or transmission provided under this Tariff, if caused by
any person or entity other than the Company, by any malfunction of any service or facility
provided by any other carrier, by any act of God, fire, war, civil disturbance, or act of
government, or by any other cause beyond the Company's direct control.
2.5.3 The Company shall not be liable for, and shall be fully indemnified and held harmless by
Customer or other users of its service against any claim or loss, expense, or damage, (i) for
defamation, invasion of privacy, infringement of copyright or patent, unauthorized use of
any trademark, trade name, or service mark, unfair competition, interference with or
misappropriation or violation of any contract, proprietary or creative right, or any other
injury to any person, property, or entity arising from the material data, information, or
content revealed to, transmitted, processed, handled, or used by Company under this Tariff,
or (ii) for connecting, combining, or adapting Company's facilities with Customer's apparatus
or systems, or (iii) for any act or omission of the Customer, or (iv) for any personal injury or
death of any person, or for any loss of or damage to Customer's premises or any other
property, whether owned by Customer or others, caused directly or indirectly by the
installation, maintenance, location, condition, operation, failure or removal of equipment or
wiring provided by the Company if not directly caused by negligence of the Company.
2.5.4 The Company shall not be liable for any claim, loss, or refund as a result of theft or
unauthorized use of Authorization Codes issued for the use of the Company’s services.
2.5.5 The included Tariff language does not constitute a determination by the Commission that a
limitation of liability imposed by the Company should be upheld in a court of law.
Acceptance for filing by the Commission recognizes that it is a court's responsibility to
adjudicate negligence and consequential damage claims. It is also the court's responsibility to
determine the validity of the exculpatory clause.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
February 13, 2015
Boise, Idaho
Issued: September 23, 2014 Effective: February 13, 2015
By: Katherine K. Mudge
Executive Vice President & General Counsel
1835-B Kramer Lane, Suite 100
Austin, TX 78758
GC Pivotal LLC d/b/a Global Capacity Idaho Tariff No. 1
Original Page 12
SECTION 2.0 - RULES AND REGULATIONS, (CONT’D.)
2.6 Billing and Payment for Service
2.6.1 Payment Arrangements
The Customer is responsible for payment of all charges for services and equipment furnished
to the Customer for transmission of calls via the Company. The Customer agrees to pay to
the Company or its authorized agent any cost(s) incurred as a result of any delegation of
authority resulting in the use of his or her communications equipment and/or network
services which result in the placement of calls via the Company. The Customer agrees to
pay the Company or its authorized agent any and all cost(s) incurred as a result of the use of
the service arrangement, including calls which the Customer did not individually authorize.
All charges due by the Customer are payable to the Company or any agency duly authorized
to receive such payments. Terms of payment shall be according to the rules and regulations
of the agency and subject to the rules of regulatory agencies, such as the Idaho Public
Utilities Commission. Any objections to billed charges must be promptly reported to the
Company or its billing agent. Adjustments to Customers' bills shall be made to the extent that
circumstances exist which reasonably indicate that such changes are appropriate.
Charges for installations, service connections, moves, and rearrangements, where applicable,
are payable upon demand by the Company or its authorized agent. The billing thereafter will
include recurring charges and actual usage as defined in this Tariff.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
February 13, 2015
Boise, Idaho
Issued: September 23, 2014 Effective: February 13, 2015
By: Katherine K. Mudge
Executive Vice President & General Counsel
1835-B Kramer Lane, Suite 100
Austin, TX 78758
GC Pivotal LLC d/b/a Global Capacity Idaho Tariff No. 1
Original Page 13
SECTION 2.0 - RULES AND REGULATIONS, (CONT’D.)
2.6 Billing and Payment for Service, (Cont’d.)
2.6.2 Deposits
The Company does not require Customer deposits.
2.6.3 Advance Payments
The Company does not require Advance Payments.
2.6.4 Late Payment Fees
The Company does not bill Customers a late payment fee.
2.6.5 Return Check Charge
A return check charge of $25.00 will be assessed for checks returned for insufficient funds.
Any applicable return check charges will be assessed according to the terms and conditions
of the billing entity and pursuant to Idaho law and Idaho Public Utilities Commission
regulations.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
February 13, 2015
Boise, Idaho
Issued: September 23, 2014 Effective: February 13, 2015
By: Katherine K. Mudge
Executive Vice President & General Counsel
1835-B Kramer Lane, Suite 100
Austin, TX 78758
GC Pivotal LLC d/b/a Global Capacity Idaho Tariff No. 1
Original Page 14
SECTION 2.0 - RULES AND REGULATIONS, (CONT’D.)
2.6 Billing and Payment for Service, (Cont’d.)
2.6.6 Billing Dispute
A. Any objections to billed charges must be reported to the Company or its billing
agent in writing within twenty (20) days of the date printed on the invoice or
statement issued to the Customer. Disputes must be submitted in writing.
Adjustments to Customers' account shall be made to the extent that circumstances
exist which reasonably indicate that such changes are appropriate.
B. Late payment fees will not be applied during the period when a bill is disputed
regardless of the outcome of the dispute.
C. Customers may contact the Company's business office at the following toll-free
number: 1-866-226-4244
D. If the Customer is not satisfied with the outcome of the billing dispute, the Customer
may contact the Commission at the following address:
Idaho Public Utilities Commission
472 West Washington
Statehouse
Boise, ID 83720-0074
Telephone: 208-334-0300
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
February 13, 2015
Boise, Idaho
Issued: September 23, 2014 Effective: February 13, 2015
By: Katherine K. Mudge
Executive Vice President & General Counsel
1835-B Kramer Lane, Suite 100
Austin, TX 78758
GC Pivotal LLC d/b/a Global Capacity Idaho Tariff No. 1
Original Page 15
SECTION 2.0 - RULES AND REGULATIONS, (CONT’D.)
2.7 Taxes and Fees
2.7.1 All federal, state and local taxes (e.g., gross receipts tax, sales tax, municipal utilities tax) are
not included in the rates under this Tariff, but shall be listed as separate line items on the
Customer’s bill.
2.7.2 To the extent that a municipality, other political subdivision or local agency of government,
or Commission imposes upon and collects from the Company a gross receipts tax,
occupation tax, license tax, permit fee, franchise fee, or regulatory fee, such taxes and fees
shall, insofar as practicable and allowed by law, be billed pro rata to Customers receiving
service from the Company within the territorial limits of such municipality, other political
subdivision or local agency of government.
2.7.3 The Company may adjust its rates and charges or impose additional rates and charges on its
Customers in order to recover amounts it is required by governmental or quasi-governmental
authorities to collect from or pay to others in support of statutory or regulatory programs.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
February 13, 2015
Boise, Idaho
Issued: September 23, 2014 Effective: February 13, 2015
By: Katherine K. Mudge
Executive Vice President & General Counsel
1835-B Kramer Lane, Suite 100
Austin, TX 78758
GC Pivotal LLC d/b/a Global Capacity Idaho Tariff No. 1
Original Page 16
SECTION 2.0 - RULES AND REGULATIONS, (CON’D.)
2.8 Refunds or Credit for Service Outages or Deficiencies
2.8.1 Interruption of Service
Credit allowances for interruptions of service which are not due to the Company’s testing or
adjusting, to the negligence of the Customer, or to the failure of channels, equipment or
communications systems provided by the Customer, are subject to the general liability
provisions set forth in Section 2.5 herein. No credit is issued for outages less than 2 hour in
duration. Credit for outages greater than 2 hour in duration is issued for fixed recurring
monthly charges only. Outage credits are calculated in thirty minute intervals. The amount
of the credit is determined by pro-rating the monthly recurring charge for the time of the
outage (in thirty-minute intervals). It shall be the obligation of the Customer to notify the
Company immediately of any interruption in service for which a credit allowance is desired
by Customer. Before giving such notice, the Customer shall ascertain that the trouble is not
within his or her control, or is not in wiring or equipment, if any, furnished by the Customer
and connected to the Company's terminal.
Credit allowances for interruptions of service billed on a usage basis shall be limited to the
rate applicable to the initial period of the call to compensate for re-establishment of the
connection.
2.8.2 Inspection, Testing and Adjustment
Upon reasonable notice, the facilities provided by the Company shall be made available to
the Company for such tests and adjustments as may be deemed necessary for maintenance in
a condition satisfactory to the Company. No interruption allowance will be granted for the
time during which such tests and adjustments are made.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
February 13, 2015
Boise, Idaho
Issued: September 23, 2014 Effective: February 13, 2015
By: Katherine K. Mudge
Executive Vice President & General Counsel
1835-B Kramer Lane, Suite 100
Austin, TX 78758
GC Pivotal LLC d/b/a Global Capacity Idaho Tariff No. 1
Original Page 17
SECTION 2.0 - RULES AND REGULATIONS, (CONT’D.)
2.9 Cancellation or Termination of Service by Customer
Customers may cancel service in writing at any time. The Company shall hold the Customer
responsible for payment of all charges, including fixed fees, surcharges, etc., which accrue up to the
cancellation date. In the event the Customer executes a term commitment agreement with the
Company, the Customer must cancel service and terminate the agreement in accordance with the
agreement terms.
2.10 Refusal or Discontinuance by Company
2.10.1 Service may be suspended by the Company, without notice to the Customer, when the
Company deems it necessary to take such action to prevent unlawful use of its service. GC
Pivotal will restore services as soon as it can be provided without undue risk, and will, upon
request by the Customer, assign new authorization codes to replace ones that have been
deactivated.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
February 13, 2015
Boise, Idaho
Issued: September 23, 2014 Effective: February 13, 2015
By: Katherine K. Mudge
Executive Vice President & General Counsel
1835-B Kramer Lane, Suite 100
Austin, TX 78758
GC Pivotal LLC d/b/a Global Capacity Idaho Tariff No. 1
Original Page 18
SECTION 2.0 - RULES AND REGULATIONS, (CONT’D.)
2.10 Refusal or Discontinuance by Company, (Cont'd.)
2.10.2 The Company may refuse or discontinue service under the following conditions provided
that, unless otherwise stated, the Customer shall be given five (5) days written notice to
comply with any rule or remedy any deficiency:
A. For nonpayment of undisputed charges, provided that suspension or termination of
service shall not be made without five (5) days notice to the Customer, except in
extreme cases. Such notice will be provided in a mailing separate from the
Customer's regular monthly bill for service.
B. For non-compliance with or violation of any State, Municipal, or Federal law,
ordinance or regulation pertaining to telephone service.
C. For use of telephone service for any purpose other than that described in the
application.
D. For neglect or refusal to provide reasonable access to GC Pivotal or its agents for the
purpose of inspection and maintenance of equipment owned by GC Pivotal or its
agents.
E. For noncompliance with or violation of Commission regulation or GC Pivotal's rules
and regulations on file with the Commission.
F. Without notice in the event of Customer, Subscriber or Authorized User use of
equipment in such a manner as to adversely affect GC Pivotal's equipment or service
to others.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
February 13, 2015
Boise, Idaho
Issued: September 23, 2014 Effective: February 13, 2015
By: Katherine K. Mudge
Executive Vice President & General Counsel
1835-B Kramer Lane, Suite 100
Austin, TX 78758
GC Pivotal LLC d/b/a Global Capacity Idaho Tariff No. 1
Original Page 19
SECTION 2.0 - RULES AND REGULATIONS, (CONT’D.)
2.10 Refusal or Discontinuance by Company, (Cont’d.)
2.10.2 (Cont'd.)
G. Without notice in the event of tampering with the equipment or services owned by
GC Pivotal or its agents.
H. Without notice in the event of unauthorized or fraudulent use of service. Whenever
service is discontinued for fraudulent use of service, GC Pivotal may, before
restoring service, require the Customer or Subscriber to make, at his or her own
expense, all changes in facilities or equipment necessary to eliminate illegal use and
to pay an amount reasonably estimated as the loss in revenues resulting from such
fraudulent use.
I. Without notice by reason of any order or decision of a court or other government
authority having jurisdiction which prohibits Company from furnishing such
services.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
February 13, 2015
Boise, Idaho
Issued: September 23, 2014 Effective: February 13, 2015
By: Katherine K. Mudge
Executive Vice President & General Counsel
1835-B Kramer Lane, Suite 100
Austin, TX 78758
GC Pivotal LLC d/b/a Global Capacity Idaho Tariff No. 1
Original Page 20
SECTION 2 - RULES AND REGULATIONS, (CONT'D.)
2.11 Cost of Collection and Repair
Customer is responsible for any and all costs incurred in the collection of monies due the Company
including legal and accounting expenses. The Customer is also responsible for recovery costs of
Company-provided equipment and any expenses required for repair or replacement of damaged
equipment.
2.12 Interconnection
Service furnished by GC Pivotal may be connected with the services or facilities of other carriers.
Such service or facilities are provided under the terms, rates and conditions of the other carrier. The
Customer is responsible for all charges billed by other carriers for use in connection with GC
Pivotal's service. Any special interface equipment or facilities necessary to achieve compatibility
between carriers is the responsibility of the Customer.
2.13 Terminal Equipment
The Company's facilities and service may be used with or terminated in terminal equipment or
communications systems such as a PBX, key system, single line telephone, or pay telephone. Such
terminal equipment shall be furnished and maintained at the expense of the Customer. The Customer
is responsible for all costs at his or her premises, including personnel, wiring, electrical power, and
the like, incurred in the use of GC Pivotal's service. When such terminal equipment is used, the
equipment shall comply with the generally accepted minimum protective criteria standards of the
telecommunications industry.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
February 13, 2015
Boise, Idaho
Issued: September 23, 2014 Effective: February 13, 2015
By: Katherine K. Mudge
Executive Vice President & General Counsel
1835-B Kramer Lane, Suite 100
Austin, TX 78758
GC Pivotal LLC d/b/a Global Capacity Idaho Tariff No. 1
Original Page 21
SECTION 3.0 - SERVICE DESCRIPTIONS AND RATES
3.1 General
GC Pivotal provides long distance, travel card and Directory Assistance services for communications
originating and terminating within the State of Idaho. The Company's services are available twenty-
four (24) hours per day, seven (7) days a week. Intrastate service is offered in conjunction with
interstate service.
Customers are charged individually for each call placed through the Company's network. Charges
may vary by service offering, and/or call duration. Customers are billed based on their use of GC
Pivotal's services and network.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
February 13, 2015
Boise, Idaho
Issued: September 23, 2014 Effective: February 13, 2015
By: Katherine K. Mudge
Executive Vice President & General Counsel
1835-B Kramer Lane, Suite 100
Austin, TX 78758
GC Pivotal LLC d/b/a Global Capacity Idaho Tariff No. 1
Original Page 22
SECTION 3.0 - SERVICE DESCRIPTIONS AND RATES, (CONT’D.)
3.2 Timing of Calls
Billing for calls placed over the GC Pivotal network is based in part on the duration of the call as
follows, unless otherwise specified in this Tariff:
3.2.1 Timing of each call begins when the called station is answered (i.e. when two way
communications are established.) Answer detection is based on standard industry answer
detection methods, including hardware and software answer detection.
3.2.2 Chargeable time for calls ends when one of the parties disconnects from the call.
3.2.3 The initial and additional billing increments are stated in the description of each service.
3.2.4 The Company will not knowingly bill for unanswered calls. When a Customer indicates that
he/she was billed for an incomplete call, the Company will reasonably issue credit for the
call.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
February 13, 2015
Boise, Idaho
Issued: September 23, 2014 Effective: February 13, 2015
By: Katherine K. Mudge
Executive Vice President & General Counsel
1835-B Kramer Lane, Suite 100
Austin, TX 78758
GC Pivotal LLC d/b/a Global Capacity Idaho Tariff No. 1
Original Page 23
SECTION 3.0 - SERVICE DESCRIPTIONS AND RATES, (CONT’D.)
3.3 Rate Periods
The Company does not offer time-of-day rates.
3.4 Holidays
The Company does not offer Holiday rates.
3.5 Mileage Calculation
The Company does not offer distance-sensitive rates.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
February 13, 2015
Boise, Idaho
Issued: September 23, 2014 Effective: February 13, 2015
By: Katherine K. Mudge
Executive Vice President & General Counsel
1835-B Kramer Lane, Suite 100
Austin, TX 78758
GC Pivotal LLC d/b/a Global Capacity Idaho Tariff No. 1
Original Page 24
SECTION 3 - SERVICE DESCRIPTIONS AND RATES, (CONT'D.)
3.6 Miscellaneous Rates and Charges
3.6.1 Public Telephone Surcharge
In order to recover the Company’s expenses to comply with the FCC’s pay telephone
compensation plan effective on October 7, 1997 (FCC 97-371), an undiscountable per call
charge is applicable to all interstate, intrastate and international calls that originate from any
domestic pay telephone used to access the Company's services. This surcharge, which is in
addition to standard tariffed usage charges and any applicable service charges and surcharges
associated with the Company's service, applies for the use of the instrument used to access
The Company service and is unrelated to the Company service accessed from the pay
telephone.
Pay telephones include coin-operated and coinless phones owned by local telephone
companies, independent companies and other interexchange carriers. The Public Pay
Telephone Surcharge applies to the initial completed call and any reoriginated call (i.e.,
using the A#@ symbol).
Whenever possible, the Public Pay Telephone Surcharge will appear on the same invoice
containing the usage charges for the surcharged call. In cases where proper pay telephone
coding digits are not transmitted to the Company prior to completion of a call, the Public Pay
Telephone Surcharge may be billed on a subsequent invoice after the Company has obtained
information from a carrier that the originating station is an eligible pay telephone.
The Public Pay Telephone Surcharge does not apply to calls placed from pay telephones at
which the Customer pays for service by inserting coins during the progress of the call.
Rate per Call: 0.50
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
February 13, 2015
Boise, Idaho
Issued: September 23, 2014 Effective: February 13, 2015
By: Katherine K. Mudge
Executive Vice President & General Counsel
1835-B Kramer Lane, Suite 100
Austin, TX 78758
GC Pivotal LLC d/b/a Global Capacity Idaho Tariff No. 1
Original Page 25
SECTION 3 - SERVICE DESCRIPTIONS AND RATES, (CONT'D.)
3.7 Long Distance Service - Basic
Long Distance Service - Basic ("LDS") is available to Customers of the Company's local exchange
service and provides the ability to originate direct dialed calls over switched access lines to called
locations outside of the Customer's Local Calling Area, but within the state. Calls are billed in one (1)
minute increments with an initial billing period of one (1) minute.
3.7.1 Rates
Rate per minute: $0.10
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
February 13, 2015
Boise, Idaho
Issued: September 23, 2014 Effective: February 13, 2015
By: Katherine K. Mudge
Executive Vice President & General Counsel
1835-B Kramer Lane, Suite 100
Austin, TX 78758
GC Pivotal LLC d/b/a Global Capacity Idaho Tariff No. 1
Original Page 26
SECTION 3 - SERVICE DESCRIPTIONS AND RATES, (CONT'D.)
3.8 Directory Assistance
Directory Assistance is available to Customers of GC Pivotal. A Directory Assistance charge applies
to each call to the Directory Assistance Bureau. Up to two requests may be made on each call to
Directory Assistance. The Directory Assistance charge applies to each call regardless of whether the
Directory Assistance Bureau is able to furnish the requested telephone number.
Rate Per Call: $1.25
3.8.1 Call Completion:
The charges as shown below apply for each request made to the Directory Assistance
Operator in which the operator completes the call to the desired number.
Rate Per Call: $2.50
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
February 13, 2015
Boise, Idaho
Issued: September 23, 2014 Effective: February 13, 2015
By: Katherine K. Mudge
Executive Vice President & General Counsel
1835-B Kramer Lane, Suite 100
Austin, TX 78758
GC Pivotal LLC d/b/a Global Capacity Idaho Tariff No. 1
Original Page 27
SECTION 4 - CONTRACTS AND PROMOTIONS
4.1 Demonstration of Service
From time to time the Company may demonstrate service for potential Customers by providing free
use of its network on a limited basis for a period of time, not to exceed three (3) month.
Demonstration of service and the type, duration or quantity of service provided will be at the
Company's discretion.
4.2 Promotions
From time to time, the Carrier may provide promotional offerings to introduce a current or potential
Subscriber to a service not being used by the subscriber. These offerings may be limited to certain
dates, times or locations and may waive or reduce recurring or non-recurring charges.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
February 13, 2015
Boise, Idaho