HomeMy WebLinkAboutEntelegent Solutions Inc_IXC Tariff No 2.pdf
Issued: July 2, 2009 Effective Date: November 24, 2009
Issued By: David Gibson, VP of Operations
3800 Arco Corporate Drive, Suite 310
Charlotte, NC 28273
Entelegent Solutions, Inc. Idaho Tariff No. 2
Original Title Page
INTEREXCHANGE TELECOMMUNICATIONS TARIFF
INTEREXCHANGE TELECOMMUNICATIONS TARIFF
OF IDAHO
ENTELEGENT SOLUTIONS, INC.
This tariff contains the descriptions, regulations, and rates applicable to the furnishing of
service and facilities for interexchange telecommunications services provided by Entelegent
Solutions, Inc., ("Entelegent") with principal offices located at 3800 Arco Corporate Drive,
Suite 310, Charlotte, North Carolina 28273. This tariff is on file with the Idaho Public
Utilities Commission, and copies may be inspected, during normal business hours, at the
Company’s principal place of business.
CONTACT INFORMATION
Commission Staff and Consumer Complaints Contact:
David Gibson
Vice President of Operations
Entelegent Solutions, Inc.
3800 Arco Corporate Drive, Suite 310
Charlotte, NC 28273
Telephone: 704-323-7464
Facsimile: 866-295-0471
Toll Free: 800-975-7192
Email: Dave.gibson@Entelegent.com
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
February 28, 2010
Boise, Idaho
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2010
Boise, Idaho
Issued: July 2, 2009 Effective Date: November 24, 2009
Issued By: David Gibson, VP of Operations
3800 Arco Corporate Drive, Suite 310
Charlotte, NC 28273
Entelegent Solutions, Inc. Idaho Tariff No. 2
Original Page 2
INTEREXCHANGE TELECOMMUNICATIONS TARIFF
TABLE OF CONTENTS
COVER PAGE Title
CHECK SHEET 1
TABLE OF CONTENTS 2
EXPLANATION OF SYMBOLS 3
TARIFF FORMAT 4
SECTION 1 - TECHNICAL TERMS AND ABBREVIATIONS 5
SECTION 2 - RULES AND REGULATIONS 6
SECTION 3 - DESCRIPTION OF SERVICE 19
SECTION 4 - RATES 22
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
February 28, 2010
Boise, Idaho
Issued: July 2, 2009 Effective Date: November 24, 2009
Issued By: David Gibson, VP of Operations
3800 Arco Corporate Drive, Suite 310
Charlotte, NC 28273
Entelegent Solutions, Inc. Idaho Tariff No. 2
Original Page 3
INTEREXCHANGE TELECOMMUNICATIONS TARIFF
EXPLANATION OF SYMBOLS
The following symbols are used for the purposes indicated below:
(C) - To signify changed listing, rule, or condition that may affect rates or charges.
(D) - To signify discontinued material, including listing, rate, rule, or condition.
(I) - To signify an increase.
(M) - To signify material relocated from or to another part of tariff schedule with no change in text,
rate, rule or condition.
(N) - To signify new material including listing, rate, rule or condition.
(R) - To signify a reduction.
(S) - To signify reissued material.
(T) - To signify change in wording of text but not change in rate, rule, or condition.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
February 28, 2010
Boise, Idaho
Issued: July 2, 2009 Effective Date: November 24, 2009
Issued By: David Gibson, VP of Operations
3800 Arco Corporate Drive, Suite 310
Charlotte, NC 28273
Entelegent Solutions, Inc. Idaho Tariff No. 2
Original Page 4
INTEREXCHANGE TELECOMMUNICATIONS TARIFF
TARIFF FORMAT
A. Page Numbering – Page numbers appear in the upper right corner of the page. Pages are numbered
sequentially, however, new pages are occasionally added to the tariff. When a new page is added
between pages already in effect, a decimal is added. For example, a new page added between pages
14 and 15 would be 14.1.
B. Page Revision Numbers – Revision numbers also appear in the upper right corner of each page.
These numbers are used to determine the most current page version on file with the Commission. For
example, the 4th Revised Page 14 cancels the 3rd Revised Page 14. Because of various suspension
periods, deferrals, etc., the most current page number on file with the Commission is not always the
tariff page in effect. Consult the Check Sheet for the page currently in effect.
C. Paragraph Numbering Sequence – There are nine levels of paragraph coding. Each level of coding
is subservient to its next higher level:
2.
2.1.
2.1.1.
2.1.1.A.
2.1.1.A.1.
2.1.1.A.1.(a).
2.1.1.A.1.(a).I.
2.1.1.A.1.(a).I.(i).
2.1.1.A.1.(a).I.(i).(1).
D. Check Sheets – When a tariff filing is made with the Commission, an updated Check Sheet
accompanies the tariff filing. The Check Sheet lists the pages contained in the tariff, with a cross
reference to the current revision number. When new pages are added, the Check Sheet is changed to
reflect the revision. All revisions made in a given filing are designated by an asterisk (*). There will
be no other symbols used on this page if these are the only changes made to it (i.e., the format, etc.
remain the same, just revised revision levels on some pages.) The tariff user should refer to the latest
Check Sheet to find out if a particular page is the most current on file with the Commission.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
February 28, 2010
Boise, Idaho
Issued: July 2, 2009 Effective Date: November 24, 2009
Issued By: David Gibson, VP of Operations
3800 Arco Corporate Drive, Suite 310
Charlotte, NC 28273
Entelegent Solutions, Inc. Idaho Tariff No. 2
Original Page 5
INTEREXCHANGE TELECOMMUNICATIONS TARIFF
SECTION 1 - TECHNICAL TERMS AND ABBREVIATIONS
Access Line - An arrangement which connects the customer's location to an Entelegent Solutions, Inc.
switching center or point of presence.
Account Codes - Optional, customer defined digits that allow the customer to identify the individual user,
department, or client associated with a call.
Authorized User - A person, firm, corporation, or any other entity authorized by the Customer to
communicate utilizing the Carrier's service.
Call - A completed connection established between a calling station and one or more called stations.
Customer - The person, firm, corporation, or other entity which orders, cancels, amends, or uses service and
is responsible for payment of charges and compliance with the Company's tariff.
Commission – refers to Idaho Public Utilities Commission.
Company or Carrier - Entelegent Solutions, Inc. unless otherwise clearly indicated by the context.
LEC - Local Exchange Company.
Special Access Origination - Where originating access between the customer and the interexchange carrier is
provided on dedicated circuits. The cost of these dedicated circuits is billed by the access provider directly to
the end user.
Switched Access Origination - Where originating access between the customer and the interexchange carrier
is provided on local exchange company Feature Group circuits and the connection to the customer is a LEC-
provided business or residential access line. The cost of switched Feature Group access is billed to the
interexchange carrier.
Travel Card - A proprietary calling card offered by the Company which enables the Customer to use the
Company's service by dialing a Company-provided access number.
V & H Coordinates - Geographic points which define the originating and terminating points of a call in
mathematical terms so that the airline mileage of the call may be determined. Call mileage is used for the
purpose of rating calls.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
February 28, 2010
Boise, Idaho
Issued: July 2, 2009 Effective Date: November 24, 2009
Issued By: David Gibson, VP of Operations
3800 Arco Corporate Drive, Suite 310
Charlotte, NC 28273
Entelegent Solutions, Inc. Idaho Tariff No. 2
Original Page 6
INTEREXCHANGE TELECOMMUNICATIONS TARIFF
SECTION 2 - RULES AND REGULATIONS
2.1 Undertaking of the Company
The Company's services and facilities are furnished for communications within the State of Idaho
under terms of this tariff.
The Company undertakes to provide the services offered in this tariff in accordance with the terms
and conditions set forth under this tariff. The Company may act as the Customer's agent for ordering
access connection facilities provided by other carriers or entities, when authorized by the Customer,
to allow connection of a Customer's location to the Company. The Customer shall be responsible for
all charges due for such service arrangement.
The Company's services and facilities are provided on a monthly basis unless otherwise provided,
and are available twenty-four hours per day, seven days per week.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
February 28, 2010
Boise, Idaho
Issued: July 2, 2009 Effective Date: November 24, 2009
Issued By: David Gibson, VP of Operations
3800 Arco Corporate Drive, Suite 310
Charlotte, NC 28273
Entelegent Solutions, Inc. Idaho Tariff No. 2
Original Page 7
INTEREXCHANGE TELECOMMUNICATIONS TARIFF
SECTION 2 - RULES AND REGULATIONS, (CONT’D.)
2.2 Limitations
2.2.1 Service is offered subject to the availability of the necessary facilities and equipment, or both
facilities and equipment, and subject to the provisions of this tariff.
2.2.2 The Company reserves the right to discontinue or limit service when necessitated by
conditions beyond its control, or when the Customer is using service in violation of
provisions of this tariff, or in violation of the law.
2.2.3 The Company does not undertake to transmit messages, but offers the use of its facilities
when available, and will not be liable for errors in transmission or for failure to establish
connections.
2.2.4 All facilities provided under this tariff are directly controlled by the Company and the
Customer may not transfer or assign the use of service or facilities without the express
written consent of the Company. Such transfer or assignment shall only apply where there is
no interruption of the use or location of the service or facilities.
2.2.5 Prior written permission from the Company is required before any assignment or transfer.
All regulations and conditions contained in this tariff shall apply to all such permitted
assignees or transferees, as well as all conditions of service.
2.2.6 The included tariff language does not constitute a determination by the Commission that a
limitation of liability imposed by the Company should be upheld in a court of law.
Acceptance for filing by the Commission recognizes that it is a court’s responsibility to
adjudicate negligence and consequential damage claims. It is also the court's responsibility to
determine the validity of the exculpatory clause.
2.3 Use
Services provided under this tariff may be used for any lawful purpose for which the service is
technically suited.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
February 28, 2010
Boise, Idaho
Issued: July 2, 2009 Effective Date: November 24, 2009
Issued By: David Gibson, VP of Operations
3800 Arco Corporate Drive, Suite 310
Charlotte, NC 28273
Entelegent Solutions, Inc. Idaho Tariff No. 2
Original Page 8
INTEREXCHANGE TELECOMMUNICATIONS TARIFF
SECTION 2 - RULES AND REGULATIONS, (CONT’D.)
2.4 Liabilities of the Company
2.4.1 The Company's liability for damages arising out of mistakes, interruptions, omissions,
delays, errors, or defects in transmission which occur in the course of furnishing service or
facilities, in no event shall exceed an amount equivalent to the proportionate charge to the
Customer for the period during which the faults in transmission occur.
2.4.2 The Company shall not be liable for claim or loss, expense or damage (including indirect,
special or consequential damage) , for any interruption, delay, error, omission, or defect in
any service, facility or transmission provided under this tariff, if caused by any person or
entity other than the Company, by any malfunction of any service or facility provided by any
other carrier, by an act of God, fire, war, civil disturbance, or act of government, or by any
other cause beyond the Company's direct control.
2.4.3 The Company shall not be liable for, and shall be fully indemnified and held harmless by
Customer against any claim or loss, expense, or damage (including indirect, special or
consequential damage) for defamation, libel, slander, invasion, infringement of copy-right or
patent, unauthorized use of any trademark, trade name, or service mark, unfair competition,
interference with or misappropriation or violation of any contract, proprietary or creative
right, or any other injury to any person, property or entity arising out of the material, data,
information, or other content revealed to, transmitted, or used by the Company under this
tariff; or for any act or omission of the Customer; or for any personal injury or death of any
person caused directly or indirectly by the installation, maintenance, location, condition,
operation, failure, presence, use or removal of equipment or wiring provided by the
Company, if not directly caused by negligence of the Company.
2.4.4 No agent or employee of any other carrier shall be deemed to be an agent or employee of the
Company.
2.4.5 The Company shall not be liable for any defacement of or damages to the premises of a
Customer resulting from the furnishing of service which is not the direct result of the
Company's negligence.
2.4.6 No third party provider or their directors, officers or employees that are directly or indirectly
associated with the Company's performance of our services shall be liable to the Customer
for any special, indirect, incidental, consequential, reliance, exemplary, punitive or other
damages arising out of a service failure.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
February 28, 2010
Boise, Idaho
Issued: July 2, 2009 Effective Date: November 24, 2009
Issued By: David Gibson, VP of Operations
3800 Arco Corporate Drive, Suite 310
Charlotte, NC 28273
Entelegent Solutions, Inc. Idaho Tariff No. 2
Original Page 9
INTEREXCHANGE TELECOMMUNICATIONS TARIFF
SECTION 2 - RULES AND REGULATIONS, (CONT’D.)
2.5 Deposits
2.5.1 Commercial Customers
A. The Company may, in order to safeguard its interests, require a Customer which has
a proven history of late payments to the Company or does not have established
credit or has a bad credit rating to make a deposit prior to or at any time after the
provision of service to the Customer to be held by the Company as a guarantee of
the payment of rates and charges. No such deposit will be required of a Customer
which has established satisfactory credit and has no history of late payments to the
Company.
B. The amount of the deposit which may be required of a Customer for the purpose of
establishing credit shall not exceed two times the average monthly bill for residential
Customers whose bills are payable in advance. The amount of deposit may be
adjusted at the request of the Customer at any time when the character, purpose, or
degree of the Customer’s use of the service has materially changed, or when it is
indicated that it will change.
C. The making of a deposit shall not relieve any Customer of the obligation to pay
current bills when due. A deposit shall only be applied to the indebtedness of the
Customer for jurisdictional telecommunications services of the provider.
D. The Company will pay interest on deposits, to accrue from the date the deposit is
made until it has been refunded, or until a reasonable effort has been made to effect
refund. The Company will pay interest at the rate prescribed by the Commission.
E. The Company shall keep a record of each cash deposit until the deposit is returned.
The record will show the name of each Customer making a deposit; the premises
occupied by the Customer when making the deposit and each successive premises
occupied while the deposit is retained by the Company; the amount and date of
making the deposit; and a record of each transaction, such as the payment of interest,
interest credited, etc., concerning the deposit. Concurrently with receiving a deposit,
the Company will provide the Customer a receipt showing the deposit date, the
name and billing address of the Customer and the deposit amount.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
February 28, 2010
Boise, Idaho
Issued: July 2, 2009 Effective Date: November 24, 2009
Issued By: David Gibson, VP of Operations
3800 Arco Corporate Drive, Suite 310
Charlotte, NC 28273
Entelegent Solutions, Inc. Idaho Tariff No. 2
Original Page 10
INTEREXCHANGE TELECOMMUNICATIONS TARIFF
SECTION 2 - RULES AND REGULATIONS, (CONT’D.)
2.5 Deposits, (Cont’d.)
2.5.1 Commercial Customers, (Cont’d.)
F. Upon discontinuance of service, or when a Customer has established credit by other
means, the Company will promptly refund any deposit, plus accrued simple interest,
or the balance, if any, in excess of the unpaid bills for the services furnished by the
Company. A transfer of service from one location to another within the Company
serving area shall not be deemed a discontinuance with the Company if the character
of the service remains unchanged.
G. Deposits will be refunded after twelve months of timely payment, with interest as
specified above.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
February 28, 2010
Boise, Idaho
Issued: July 2, 2009 Effective Date: November 24, 2009
Issued By: David Gibson, VP of Operations
3800 Arco Corporate Drive, Suite 310
Charlotte, NC 28273
Entelegent Solutions, Inc. Idaho Tariff No. 2
Original Page 11
INTEREXCHANGE TELECOMMUNICATIONS TARIFF
SECTION 2 - RULES AND REGULATIONS, (CONT’D.)
2.6 Advance Payments
2.6.1 Advance payments are not required of residential Customers.
2.6.2 For commercial Customers, the Company may require a Customer to make an advance
payment before services and facilities are furnished. The advance payment will not exceed
an amount equal to the non-recurring charge(s) and one month’s charges for the service or
facility. In addition, where special construction is involved, the advance payment may also
include an amount equal to the estimated non-recurring charges for the special construction
and recurring charges (if any) for a period to be set between the Company and the Customer.
The advance payment will be credited to the Customer’s initial bill. An advance payment
may be required in addition to a deposit.
2.7 Taxes and Fees
2.7.1 All state and local taxes (i.e., gross receipts tax, sales tax, municipal utilities tax) are listed as
separate line items on the Customer's bill and are not included in the quoted rates and
charges set forth in this tariff.
2.7.2 To the extent that a municipality, other political subdivision or local agency of government,
or Commission imposes upon and collects from the Company a gross receipts tax,
occupation tax, license tax, permit fee, franchise fee, or regulatory fee, such taxes and fees
shall, insofar as practicable and allowed by law, be billed pro rata to Customers receiving
service from the Company within the territorial limits of such municipality, other political
subdivision or local agency of government.
2.7.3 The Company may adjust its rates and charges or impose additional rates and charges on its
Customers in order to recover amounts it is required by governmental or quasi-governmental
authorities to collect from or pay to others in support of statutory or regulatory programs.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
February 28, 2010
Boise, Idaho
Issued: July 2, 2009 Effective Date: November 24, 2009
Issued By: David Gibson, VP of Operations
3800 Arco Corporate Drive, Suite 310
Charlotte, NC 28273
Entelegent Solutions, Inc. Idaho Tariff No. 2
Original Page 12
INTEREXCHANGE TELECOMMUNICATIONS TARIFF
SECTION 2 - RULES AND REGULATIONS, (CONT’D.)
2.7 Taxes and Fees, (Cont’d.)
2.7.4 Pay Telephone Surcharge
In order to recover the Company's expenses to comply with the FCC's pay telephone
compensation plan effective on October 7, 1997 (FCC 97-371), an undiscountable per call
charge is applicable to all interstate, intrastate and international calls that originate from any
domestic pay telephone used to access the Company's services. The Pay Telephone
Surcharge, which is in addition to standard tariffed usage charges and any applicable service
charges and surcharges associated with the Company's service, applies for the use of the
instrument used to access the Company service and is unrelated to the Company's service
accessed from the pay telephone.
Pay telephones include coin-operated and coinless phones owned by local telephone
companies, independent companies and other interexchange carriers. The Pay Telephone
Surcharge applies to the initial completed call and any reoriginated call (i.e., using the "#"
symbol).
Whenever possible, the Pay Telephone Surcharge will appear on the same invoice containing
the usage charges for the surcharged call. In cases where proper pay telephone coding digits
are not transmitted to the Company prior to completion of a call, the Pay Telephone
Surcharge may be billed on a subsequent invoice after the Company has obtained
information from a carrier that the originating station is an eligible pay telephone.
The Pay Telephone Surcharge does not apply to calls placed from pay telephones at which
the Customer pays for service by inserting coins during the progress of the call.
Rate per Call, maximum $0.60
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
February 28, 2010
Boise, Idaho
Issued: July 2, 2009 Effective Date: November 24, 2009
Issued By: David Gibson, VP of Operations
3800 Arco Corporate Drive, Suite 310
Charlotte, NC 28273
Entelegent Solutions, Inc. Idaho Tariff No. 2
Original Page 13
INTEREXCHANGE TELECOMMUNICATIONS TARIFF
SECTION 2 - RULES AND REGULATIONS, (CONT’D.)
2.8 Terminal Equipment
The Company's facilities and service may be used with or terminated in Customer-provided terminal
equipment or Customer-provided communications systems, such as a PBX, key system, or Pay
Telephone. Such terminal equipment shall be furnished and maintained at the expense of the
Customer, except as otherwise provided. The Customer is responsible for all costs at his or her
premises, including personnel, wiring, electrical power, and the like, incurred in the use of the
Company's service. When such terminal equipment is used, the equipment shall comply with the
generally accepted minimum protective criteria standards of the telecommunications industry as
endorsed by the Federal Communications Commission.
2.9 Installation
Service is installed upon mutual agreement between the Customer and the Company.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
February 28, 2010
Boise, Idaho
Issued: July 2, 2009 Effective Date: November 24, 2009
Issued By: David Gibson, VP of Operations
3800 Arco Corporate Drive, Suite 310
Charlotte, NC 28273
Entelegent Solutions, Inc. Idaho Tariff No. 2
Original Page 14
INTEREXCHANGE TELECOMMUNICATIONS TARIFF
SECTION 2 - RULES AND REGULATIONS, (CONT’D.)
2.10 Payment for Service
The Customer is responsible for payment of all charges for services and equipment furnished to the
Customer or to an Authorized User of the Customer by the Company. All charges due by the
Customer are payable to the Company or to the Company's authorized billing agent. Terms of
payment shall be according to the rules and regulations of the billing agent and subject to the rules of
regulatory agencies, such as the Commission. Any objections to billed charges must be reported to
the Company or its billing agent. Adjustments to Customer's bills shall be made to the extent that
circumstances exist which reasonably indicate that such changes are appropriate.
The Company's bills are due upon receipt. Amounts not paid within 30 days from the due date of the
invoice will be considered past due. Customers may be assessed a late fee on past due amounts in the
maximum lawful rate under applicable state law but shall not exceed a late fee of 1.5%. If a Customer
presents an undue risk of nonpayment at any time, the Company may require that Customer to pay its
bills within a specified number of days and to make such payments in cash or the equivalent of cash.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
February 28, 2010
Boise, Idaho
Issued: July 2, 2009 Effective Date: November 24, 2009
Issued By: David Gibson, VP of Operations
3800 Arco Corporate Drive, Suite 310
Charlotte, NC 28273
Entelegent Solutions, Inc. Idaho Tariff No. 2
Original Page 15
INTEREXCHANGE TELECOMMUNICATIONS TARIFF
SECTION 2 - RULES AND REGULATIONS, (CONT’D.)
2.11 Cancellation by Customer
Customer may cancel service by providing 30 days written notice to the Company unless otherwise
agreed to in the written service order.
2.12 Interconnection
Service furnished by the Company may be connected with the services or facilities of other carriers.
Such service or facilities, if used, are provided under the terms, rates, and conditions of the other
carrier. The Customer is responsible for all charges billed by other carriers for use in connection with
the Company's service. Any special interface equipment or facilities necessary to achieve
compatibility between carriers is the responsibility of the Customer.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
February 28, 2010
Boise, Idaho
Issued: July 2, 2009 Effective Date: November 24, 2009
Issued By: David Gibson, VP of Operations
3800 Arco Corporate Drive, Suite 310
Charlotte, NC 28273
Entelegent Solutions, Inc. Idaho Tariff No. 2
Original Page 16
INTEREXCHANGE TELECOMMUNICATIONS TARIFF
SECTION 2 - RULES AND REGULATIONS, (CONT’D.)
2.13 Refusal or Discontinuance by Company
The Company may refuse or discontinue service under the following conditions provided that, unless
otherwise stated, the Customer will be given 5 days notice to comply with any rule or remedy any
deficiency:
A. For non-compliance with or violation of any State, municipal, or Federal law, ordinance, or
regulation pertaining to telephone service.
B. For the use of telephone service for any other property or purpose other than that described
in the application.
C. For neglect or refusal to provide reasonable access to the Company or its agents for the
purpose of inspection and maintenance of equipment owned by the Company or its agents.
D. For noncompliance with or violation of Commission regulations or the Company's rules and
regulations on file with the Commission, provided five (5) days' written notice is given
before termination.
E. For nonpayment of bills, provided that suspension or termination of service shall not be
made without five (5) days written notice to the Customer, except in extreme cases.
F. Without notice in the event of Customer or Authorized User use of equipment in such a
manner as to adversely affect the Company's equipment or service to others.
G. Without notice in the event of tampering with the equipment or services owned by the
Company or its agents.
H. Without notice in the event of unauthorized or fraudulent use of service. Whenever service is
discontinued for fraudulent use of service, the Company may, before restoring service,
require the Customer to make, at his or her own expense, all changes in facilities or
equipment necessary to eliminate illegal use and to pay an amount reasonably estimated as
the loss in revenues resulting from such fraudulent use.
I. Without notice by reason of any order or decision of a court or other government authority
having jurisdiction which prohibits carrier from furnishing such services.
J. For periods of inactivity over sixty (60) days.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
February 28, 2010
Boise, Idaho
Issued: July 2, 2009 Effective Date: November 24, 2009
Issued By: David Gibson, VP of Operations
3800 Arco Corporate Drive, Suite 310
Charlotte, NC 28273
Entelegent Solutions, Inc. Idaho Tariff No. 2
Original Page 17
INTEREXCHANGE TELECOMMUNICATIONS TARIFF
SECTION 2 - RULES AND REGULATIONS, (CONT’D.)
2.14 Interruption of Service
Credit allowances for interruptions of service which are not due to the Carrier's testing or adjusting,
to the negligence of the Customer, or to the failure of channels, equipment or communications
systems provided by the Customer, are subject to the general liability provisions set forth in Section
2.4 herein. It shall be the obligation of the Customer to notify carrier immediately of any interruption
in service for which a credit allowance is desired by Customer. Before giving such notice, Customer
shall ascertain that the trouble is not within his or her control, or is not in wiring or equipment, if any,
furnished by Customer and connected to Carrier's terminal. Interruptions caused by Customer-
provided or Carrier-provided automatic dialing equipment are not deemed an interruption of service
as defined herein since the customer has the option of using the long distance network via local
exchange company access.
2.15 Inspection, Testing, and Adjustment
Upon reasonable notice, the facilities provided by the Carrier shall be made available to the Carrier
for tests and adjustments as may be deemed necessary by the Carrier for maintenance. No
interruption allowance will be granted for the time during which such tests and adjustments are made.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
February 28, 2010
Boise, Idaho
Issued: July 2, 2009 Effective Date: November 24, 2009
Issued By: David Gibson, VP of Operations
3800 Arco Corporate Drive, Suite 310
Charlotte, NC 28273
Entelegent Solutions, Inc. Idaho Tariff No. 2
Original Page 18
INTEREXCHANGE TELECOMMUNICATIONS TARIFF
SECTION 2 - RULES AND REGULATIONS, (CONT’D.)
2.16 Tests, Pilots, Promotional Campaigns and Contests
The Carrier may conduct special tests or pilot programs and promotions at its discretion to
demonstrate the ease of use, quality of service and to promote the sale of its services. The Carrier
may also waive a portion of all processing fees or installation fees for winner of contests and other
occasional promotional events sponsored or endorsed by the Carrier. From time to time the Company
may waive all processing fees for a Customer.
2.17 Reservation of Toll Free "800/888" Numbers
The Company will make every effort to reserve Toll Free "800/888" vanity numbers for customers,
but makes no guarantee or warranty that the requested number(s) will be available.
2.18 Portability of Toll Free "800/888" Numbers
The Company will participate in porting Toll Free "800/888" numbers only if the account balance is
zero and all charges incurred as a result of the Toll Free "800/888" number have been paid.
2.19 Return Check Charge
The Company reserves the right to assess a charge of $25.00, or the maximum amount allowed by
law (whichever is less), whenever a check or draft present for payment of service not accepted by the
institution upon which it is written.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
February 28, 2010
Boise, Idaho
Issued: July 2, 2009 Effective Date: November 24, 2009
Issued By: David Gibson, VP of Operations
3800 Arco Corporate Drive, Suite 310
Charlotte, NC 28273
Entelegent Solutions, Inc. Idaho Tariff No. 2
Original Page 19
INTEREXCHANGE TELECOMMUNICATIONS TARIFF
SECTION 3 - DESCRIPTION OF SERVICE
3.1 Timing of Calls
3.1.1 Long distance usage charges are based on the actual usage of the Company's network.
Chargeable time begins when a connection is established between the calling station and the
called station. Chargeable time ends when either party "hangs up" thereby releasing the
network connection.
3.1.2 Minimum call duration is specified for each product in Section 4 of this tariff.
3.1.3 Unless otherwise specified in this tariff, after the initial minimum period usage is beyond the
minimum call duration is measured and rounded to the next higher six second increment for
billing purposes. The initial minimum period for each product is specified in Section 4 of this
tariff.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
February 28, 2010
Boise, Idaho
Entelegent Solutions, Inc. Idaho Tariff No. 2
Original Page 20
INTEREXCHANGE TELECOMMUNICATIONS TARIFF
SECTION 3 - DESCRIPTION OF SERVICE, (CONT’D.)
3.2 Calculation of Distance
Usage charges for all mileage sensitive products are based on the airline distance between the serving
wire center locations associated with the originating and terminating points of the call.
The distance between the originating and terminating points is calculated by using the "V" and "H"
coordinates of the serving wire centers as defined by BellCore (Bell Communications Research), in
the following manner:
Step 1 Obtain the "V" and "H" coordinates for the serving wire center of the Customer's switch and
the destination point.
Step 2 Obtain the difference between the "V" coordinates of each of the serving wire centers.
Obtain the difference between the "H" coordinates.
Step 3 Square the differences obtained in Step 2.
Step 4 Add the squares of the "V" difference and "H" difference obtained in Step 3.
Step 5 Divide the sum of the square obtained in Step 4 by ten (10) . Round to the next higher whole
number if any fraction results from the division.
Step 6 Obtain the square root of the whole number obtained in Step 5. Round to the next higher
whole number if any fraction is obtained. This is the distance between the originating and
terminating serving wire centers of the call.
Formula:
10
H -H + V - V 22 1221
Issued: July 2, 2009 Effective Date: November 24, 2009
Issued By: David Gibson, VP of Operations
3800 Arco Corporate Drive, Suite 310
Charlotte, NC 28273
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
February 28, 2010
Boise, Idaho
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2010
Boise, Idaho
Issued: July 2, 2009 Effective Date: November 24, 2009
Issued By: David Gibson, VP of Operations
3800 Arco Corporate Drive, Suite 310
Charlotte, NC 28273
Entelegent Solutions, Inc. Idaho Tariff No. 2
Original Page 22
INTEREXCHANGE TELECOMMUNICATIONS TARIFF
SECTION 4 - RATES
4.1 General
Each Customer is charged individually for each call placed through the carrier. Charges are computed
on an airline mileage basis as described in Section 3.2 of this tariff.
Rates vary by mileage band, time of day, call duration and by originating and terminating access
type.
Customers are billed based on their use of the Company's long distance service.
4.2 Special Contract Arrangements
At the option of the Company, services may be offered on a contract basis to meet specialized pricing
requirements of the Customer not contemplated by this tariff. The terms of each contract shall be
mutually agreed upon by the Customer and Company and may include discounts off of rates
contained herein and waiver of recurring, nonrecurring, or usage charges. The terms of the contract
may be based partially or completely on the term and volume commitment, type of access
arrangement, mixture of services, or other distinguishing features. Unless otherwise specified, the
regulations for such arrangements are in addition to the applicable regulations and prices in other
sections of the tariff. Service shall be available to all similarly situated Customers for a fixed period
of time following the initial offering to the first contract Customer as specified in each individual
contract.
4.3 Special Service Arrangements
4.3.1 If a Customer's requirements cannot be met by services included in this tariff, or pricing for a
service is shown in this tariff as “ICB”, the Company will provide, where practical, special
service arrangements at charges to be determined on an Individual Case Basis. These special
service arrangements will be provided if the provision of such arrangements is not
detrimental to any other services furnished under the Company's tariffs.
4.3.2 Special service arrangement rates are subject to revision depending on changing costs or
operating conditions.
4.3.3 If and when a special service arrangement becomes a generically tariffed offering, the
tariffed rate or rates will apply from the date of tariff approval.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
February 28, 2010
Boise, Idaho
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2010
Boise, Idaho