Broadview Networks Inc_CLEC Price List.pdf

BROADVIEW NETWORKS, INC. Idaho PUC Tariff No. 1
Original Page No. 1
____________________________________________________________________________

Broadview Networks, Inc.
Schedule of
GENERAL REGULATIONS FOR EXCHANGE SERVICES
Applying to the Local Exchange
Services and Facilities of this Company
in the State of Idaho

Issued Date: April 19, 2010 Effective Date: April 29, 2010

Issued by: Charles C. Hunter, Executive Vice President & General Counsel
800 Westchester Avenue, Suite N-501
Rye Brook, NY 10573
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
April 29, 2010
Boise, Idaho
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
November 30, 2015
Boise, Idaho
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
November 30, 2015
Boise, Idaho
BROADVIEW NETWORKS, INC. Idaho PUC Tariff No. 1
Original Page No. 4
____________________________________________________________________________

TABLE OF CONTENTS
Subject Matter Sheet Number
Title Page 1
Price list Check Sheet 2
Table of Contents 3
Application of Price list 6
Symbols 6
Contact Information 7

SECTION 1.0 – DEFINITIONS 8

SECTION 2.0 - REGULATIONS

2.1 Undertaking of the Company 10
2.2 Shortage of Equipment or Facilities 11
2.3 Selection of Transmission 11
2.4 Notification of Service-Affecting Activities 11
2.5 Provision of Equipment and Facilities 11
2.6 Terms and Conditions 12
2.7 Non-Routine Installation and Special Construction 12
2.8 Ownership of Facilities 13
2.9 Rights-of-Way 13
2.10 Liability 14
2.11 Indemnification 18
2.12 Conflicts Between Price List and Commission Rules 19
2.13 Allowances for Interruptions in Service 19
2.14 Obligations of the Customer 21
2.15 Prohibited Uses 22
2.16 Payments 23

Issued Date: April 19, 2010 Effective Date: April 29, 2010

Issued by: Charles C. Hunter, Executive Vice President & General Counsel
800 Westchester Avenue, Suite N-501
Rye Brook, NY 10573
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
April 29, 2010
Boise, Idaho
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
November 30, 2015
Boise, Idaho
BROADVIEW NETWORKS, INC. Idaho PUC Tariff No. 1
Original Page No. 6
____________________________________________________________________________

APPLICATION OF PRICE LIST
Broadview Networks, Inc. (hereinafter "The Company") has been authorized by the Idaho Public
Utilities Commission (Idaho PUC) to provide competitive local exchange and interexchange
services.
This tariff sets forth the service offerings, rates, terms and conditions applicable to the furnishing
of local exchange services to small business customers within the State of Idaho. The rates and
rules contained herein are subject to change pursuant to the rules and regulations of the Idaho
PUC.
EXPLANATION OF SYMBOLS, REFERENCE MARKS, AND ABBREVIATIONS OF
TECHNICAL TERMS USED IN THIS PRICE LIST
The following symbols shall be used as set out below to describe specific changes made to the
original price list.
C Indicates a changed listing, rule, or condition, which may affect rates or charges
D Indicates discontinued material, including a listing, rate, rule or condition
I Indicates an increase
M Indicates that the material has been relocated to another part of price list
schedules with no change in text, rate, rule or condition
N Indicates new material including listing, rate, rule or condition
R Indicates a reduction
S Indicates reissued matter
T Indicates a change in wording of text, but not a change in rate, rule or condition.

Issued Date: April 19, 2010 Effective Date: April 29, 2010

Issued by: Charles C. Hunter, Executive Vice President & General Counsel
800 Westchester Avenue, Suite N-501
Rye Brook, NY 10573
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
April 29, 2010
Boise, Idaho
BROADVIEW NETWORKS, INC. Idaho PUC Tariff No. 1
Original Page No. 7
____________________________________________________________________________

CONTACT INFORMATION
Broadview Networks, Inc.
800 Westchester Avenue, Suite N-501
Rye Brook, NY 10573
www.broadviewnet.com
Phone: [phone]
Fax: [phone]
Email: www.broadviewnet.com
Customer Contact - For establishment of service, complaints and inquires regarding service and
billing, or reporting or inquiring about network outages or service problems.
Customer Service: [phone]
[phone]
Maintenance: [phone]
Commission Contact - For complaints, inquiries and matters concerning rates and price lists.
Matters concerning customer service, tariffs and regulatory affairs:
Steven J. Bogdan, Director of Regulatory
Broadview Networks, Inc.
2100 Renaissance Boulevard
King of Prussia, PA 19406
Tel: [phone]
Fax: [phone]
E-mail: [e-mail]

Issued Date: April 19, 2010 Effective Date: April 29, 2010

Issued by: Charles C. Hunter, Executive Vice President & General Counsel
800 Westchester Avenue, Suite N-501
Rye Brook, NY 10573
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
April 29, 2010
Boise, Idaho
BROADVIEW NETWORKS, INC. Idaho PUC Tariff No. 1
Original Page No. 8
____________________________________________________________________________
1.0 DEFINITIONS
The following words and terms when used in this price list shall have the meaning set out by this
section.
Access Lines: Telephone facilities which permits access to and from the Customer’s premises
and the telephone exchange or serving central office.
Advance Payment: A payment required before the start of service. Advanced payment may
consist of any required construction cost, all appropriate non-recurring charges, and an estimate
of the first month’s recurring charges. Advance Payments will be applied to the first bill rendered
by Company following implementation of services.
Agent: A business representative authorized by the Company to bring about, modify, affect,
accept performance of, or terminate contractual obligations between the Company and its
applicants or Customers.
Applicant: A person who applies for telecommunications service. Includes persons seeking
reconnection of service after Company-initiated termination.
Application: A request made in writing for telephone service.
Authorized User: A person, firm or corporation that is authorized by the Company to be
connected to the service of the Customer or joint user.
Automatic Number Identification (ANI): The automatic transmission of a calling party’s billing
account telephone number to a local exchange Company, interexchange carrier or a third party
subscriber. The primary purpose of ANI is for billing of toll calls.
Basic Rate Area: A specific geographic area, within which the schedule rates for local exchange
service apply without exchange line mileage and without special rates in lieu of mileage.
Central Office: Company facilities where subscriber lines are connected to each other through
switching equipment for placing local and long distance telephone calls.
Commission – Idaho Public Utilities Commission.
Company or Name of Company: Broadview Networks, Inc.

Issued Date: April 19, 2010 Effective Date: April 29, 2010

Issued by: Charles C. Hunter, Executive Vice President & General Counsel
800 Westchester Avenue, Suite N-501
Rye Brook, NY 10573
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
April 29, 2010
Boise, Idaho
BROADVIEW NETWORKS, INC. Idaho PUC Tariff No. 1
Original Page No. 9
____________________________________________________________________________
1.0 DEFINITIONS (Cont’d)
Customer or Subscriber: The person, firm or corporation that orders service and is responsible
for the payment of charges for that service and for compliance with the Company’s regulations
related to that service.
Nonlisted Service: A directory listing service wherein a Customer is not listed in the published
directory, but is listed in the directory assistance database.
Nonpublished Service: A directory listing service wherein a Customer is not listed in the
published directory or in the directory assistance database.
Recurring Charges: The charges to a Customer for services, facilities and equipment, which
recur monthly for the agreed upon duration of the service.
Residential Service: Telephone Service provided to customers when the actual or obvious use is
for domestic purposes.
Service Commencement Date: The first day following the date on which the Company notifies
the Customer that the requested service or facility is available for use, unless the Customer
refuses to accept service because it does not conform to the standards set forth in the Service
Order or in this price list, in which case the Service Commencement Date is the date on which
the Customer accepts service. The Company and the Customer may agree on a substitute Service
Commencement Date.
Service Order: The written order for Services executed by the Customer and the Company in the
format devised by the Company. The signing of a Service Order by the Customer and acceptance
by the Company initiates the obligations of the respective parties as set forth therein and
pursuant to this price list; except that the duration of the service is calculated from the Service
Commencement Date.
Shared: A facility or equipment system or subsystem that can be used simultaneously by several
Customers.
Small Business Service: Telephone service provided to businesses with five (5) or fewer lines.

Issued Date: April 19, 2010 Effective Date: April 29, 2010

Issued by: Charles C. Hunter, Executive Vice President & General Counsel
800 Westchester Avenue, Suite N-501
Rye Brook, NY 10573
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
April 29, 2010
Boise, Idaho
BROADVIEW NETWORKS, INC. Idaho PUC Tariff No. 1
Original Page No. 10
____________________________________________________________________________
2.0 REGULATIONS
2.1 Undertaking of the Company
2.1.1 Scope
2.1.1.2 The Company undertakes to furnish local exchange communications
service pursuant to the terms of this price list.
2.1.1.2 The services offered herein may be used for any lawful purpose. There are
no restrictions on sharing or resale of the Company’s services. However,
the Customer remains liable for all obligations under this price list even if
such sharing or resale arrangements exist regardless of the Company’s
knowledge of these arrangements. If service is jointly ordered by more
than one Customer, each is jointly and severally liable for all obligations.
2.1.1.3 The services the Company offers shall not be used for any unlawful
purposes or for any use for which the Customer has not obtained all
required governmental approvals, authorizations, licenses, consents and
permits.
2.1.1.4 Company services may be connected to the services or facilities of other
communications carriers only when authorized by and in accordance with
the terms and conditions of any price lists of such other communications
carriers.
2.1.1.5 The services of the Company are furnished for the transmission of voice
communications but may also be used for data, facsimile, signaling,
metering, or other similar communications, subject to the transmission
capabilities of the technologies or combination of technologies available.
Service is available twenty-four hours a day, seven days a week.

Issued Date: April 19, 2010 Effective Date: April 29, 2010

Issued by: Charles C. Hunter, Executive Vice President & General Counsel
800 Westchester Avenue, Suite N-501
Rye Brook, NY 10573
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
April 29, 2010
Boise, Idaho
BROADVIEW NETWORKS, INC. Idaho PUC Tariff No. 1
Original Page No. 11
____________________________________________________________________________
2.0 REGULATIONS (Cont’d)
2.2 Shortage of Equipment or Facilities
The furnishing of service under this price list is subject to the availability on a continuing
basis of all facilities necessary to provide the service. Services will be provided using a
combination of the Company’s facilities and/or the resale of other carrier facilities.
2.3 Selection of Transmission
The Company selects and/or arranges for the channels and/or service components and
underlying network facilities used to provide service. The Company may modify or
change the channels, service components and underlying Company facilities or the
underlying carrier at any time subject to Part 68 of the FCC’s Rules and Regulations and
this price list.
2.4 Notification of Service-Affecting Activities
The Company will provide the Customer with reasonable notification of service-affecting
activities that may occur during the normal operation of its business. Such activities may
include, but are not limited to, equipment or facilities additions, removals or
rearrangements and routine preventive maintenance. Generally, such activities are not
specific to an individual Customer but affect many Customers’ services. No specific
advance notification period is applicable to all service-affecting activities. The Company
will work cooperatively with the Customer to determine reasonable notification
requirements. Notification to the Customer may not be possible with some emergency or
unplanned service-affecting conditions, such as an outage resulting from cable damage.
2.5 Provision of Equipment and Facilities
2.5.1 The Company shall make a reasonable effort to provide service to a Customer on
or before a particular date, subject to the provisions of and compliance by the
Customer with the regulations contained in this price list.
2.5.2 The Company shall make a reasonable effort to maintain facilities that it furnishes
to the Customer. The Customer shall not, and the Customer shall not permit
others to, rearrange, disconnect, remove, attempt to repair or otherwise interfere
with any of the facilities installed by the Company, except upon the written
consent of the Company.

Issued Date: April 19, 2010 Effective Date: April 29, 2010

Issued by: Charles C. Hunter, Executive Vice President & General Counsel
800 Westchester Avenue, Suite N-501
Rye Brook, NY 10573
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
April 29, 2010
Boise, Idaho
BROADVIEW NETWORKS, INC. Idaho PUC Tariff No. 1
Original Page No. 12
____________________________________________________________________________
2.0 REGULATIONS (Cont’d)
2.6 Terms and Conditions
2.6.1 Service is provided on a minimum term basis of at least one month, using 24-
hours per day for each day of the month. For purposes of this price list, a month is
considered to have thirty days. All calculations of dates set forth in this price list
shall be based on calendar days, unless otherwise specified herein.
2.6.2 This price list shall be interpreted and governed by the laws of the State of Idaho
and the Rules issued by the Idaho Public Utilities Commission.
2.7 Non-routine Installation and Special Construction
2.7.1 Non-Routine Installation
At the Customer’s request, installation and/or maintenance may be performed
outside the Company’s regular business hours or in hazardous locations. In such
cases, charges based on cost of the actual labor, material, or other costs incurred
by or charged to the Company will apply.
2.7.2 Special Construction
Subject to the agreement of the Company, special construction of facilities may
be undertaken on a reasonable effort basis at the request of the Customer. Special
construction may include that construction undertaken:
(a) where facilities are not presently available;
(b) of a type other than that which the Company would normally utilize in the
furnishing of its service;
(c) over a route other than that which the Company would normally utilize in
the furnishing of its services;
(d) in a quantity greater than that which the Company would normally utilize
in the furnishing of its services;
(e) on an expedited basis;
(f) on a temporary basis until permanent facilities are available;
(g) involving abnormal costs; or
(h) in advance of normal construction.

Issued Date: April 19, 2010 Effective Date: April 29, 2010

Issued by: Charles C. Hunter, Executive Vice President & General Counsel
800 Westchester Avenue, Suite N-501
Rye Brook, NY 10573
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
April 29, 2010
Boise, Idaho
BROADVIEW NETWORKS, INC. Idaho PUC Tariff No. 1
Original Page No. 13
____________________________________________________________________________
2.0 REGULATIONS (Cont’d)
2.7 Non-routine Installation and Special Construction (Cont’d)
Special construction will be undertaken at the discretion of the Company consistent with
budgetary responsibilities and consideration for the effect on Company’s other Customers
and contractual responsibilities.
2.7.3 If required by the Company, the Customer shall make an advance payment before
services are furnished and such advance payment will be credited to the
Customer’s initial bill. The Company may require such an advance payment, in
addition to a deposit, when additional costs are incurred to perform special or
extraordinary construction to provide services required by the customer.
2.8 Ownership of Facilities
Title to all facilities and equipment, and related plans and proposals, provided by the
Company in furnishing service remains with the Company, its agents or contractors. Such
facilities and equipment, plans and proposals shall be returned to the Company by the
Customer whenever requested, within a reasonable period following the request and in as
good condition as reasonable wear will permit.
2.9 Rights-of-Way
Provisioning of the Company’s services is subject to and contingent upon the Company’s
ability to obtain and maintain rights-of-way and access to public and private property
necessary for installation of the facilities used to provide the Company’s services to the
Customer’s service point as agreed to by the Company.

Issued Date: April 19, 2010 Effective Date: April 29, 2010

Issued by: Charles C. Hunter, Executive Vice President & General Counsel
800 Westchester Avenue, Suite N-501
Rye Brook, NY 10573
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
April 29, 2010
Boise, Idaho
BROADVIEW NETWORKS, INC. Idaho PUC Tariff No. 1
Original Page No. 14
____________________________________________________________________________
2.0 REGULATIONS (Cont’d)
2.10 Liability
A. Except as otherwise stated in this section, the liability of the Company for
damages arising out of either: (1) the furnishing of its services, including but not
limited to mistakes, omissions, interruptions, delays, or errors, or other defects,
representations, or use of these services or (2) the failure to furnish its service,
whether caused by acts or omission, shall be limited to the extension of
allowances to the Customer for interruptions in service as set forth in Section 2.7.

B. Except for the extension of allowances to the Customer for interruptions in
service as set forth n Section 2.7, the Company shall not be liable to a Customer
or third party for any direct, indirect, special, incidental, reliance, consequential,
exemplary or punitive damages, including, but not limited to, loss or revenue or
profits, for any reason whatsoever, including, but not limited to, any act or
omission, failure to perform, delay, interruption, failure to provide any service or
any failure in or breakdown of facilities associated with the service.

C. The liability of the Company for errors in billing that result in overpayment by the
Customer shall be limited to a credit equal t the dollar amount erroneously billed
or, in the event that payment has been made and service has been discontinued, to
a refund of the amount erroneously billed.

Issued Date: April 19, 2010 Effective Date: April 29, 2010

Issued by: Charles C. Hunter, Executive Vice President & General Counsel
800 Westchester Avenue, Suite N-501
Rye Brook, NY 10573
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
April 29, 2010
Boise, Idaho
BROADVIEW NETWORKS, INC. Idaho PUC Tariff No. 1
Original Page No. 15
____________________________________________________________________________
2.0 REGULATIONS (Cont’d)
2.10 Liability (Cont’d)

D. The Company does not guarantee nor make any warranty with respect to
installations provided by it for use in an explosive atmosphere.

E. The Company makes no warranties or representations, EXPRESS OR IMPLIED,
either in fact or by operation of law, statutory or otherwise, including warranties
of merchantability or fitness for a particular use, except those expressly set forth
herein.

F. failure by the company to assert its rights pursuant to one provision of this rate
sheet does not preclude the Company from asserting its rights under other
provisions.

G. Directory Errors - In the absence of gross negligence or willful misconduct, no
liability for damages arising from errors or mistakes in or omissions of directory
listings, or errors or mistakes in or omissions of listing obtainable from the
directory assistance operator, including errors in the reporting thereof, shall attach
to the Company. An allowance for errors or mistakes in or omissions of
published directory listings or for errors or mistakes in or omissions of listing
obtainable from the directory assistance operator shall be at the monthly tariff rate
for each listing, or in the case of a free or no-charge directory listing, credit shall
equal two times the monthly tariff rate for an additional listing, for the life of the
directory or the charge period during which the error, mistake or omission occurs.

Issued Date: April 19, 2010 Effective Date: April 29, 2010

Issued by: Charles C. Hunter, Executive Vice President & General Counsel
800 Westchester Avenue, Suite N-501
Rye Brook, NY 10573
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
April 29, 2010
Boise, Idaho
BROADVIEW NETWORKS, INC. Idaho PUC Tariff No. 1
Original Page No. 16
____________________________________________________________________________
2.0 REGULATIONS (Cont’d)
2.10 Liability (Cont’d)

H. With respect to Emergency Number 911 Service:

1. Neither is the Company responsible for any infringement, nor invasion of
the right of privacy or any person or persons, caused or claimed to have
been caused directly or indirectly, by the installation, operation, failure to
operate, maintenance, removal, presence, conditions, occasion or use of
emergency 911 service features and the equipment associated therewith, or
by any services furnished by the Company, including, but not limited to
the identification of the telephone number, address or name associated
with the telephone used by the party or parties accessing emergency 911
service, and which arise out of the negligence or other wrongful act of the
Company, the Customer, its users, agencies or municipalities, or the
employees or agents of any one of them.

2. When a Customer with a nonpublished telephone number, as defined
herein, places a call to emergency 911 service, the Company will release
the name and address of the calling party, where such information can be
determined, to the appropriate local governmental authority. By
subscribing to service under this rate sheet, the Customer acknowledges
and agrees with the release of information as described above.

Issued Date: April 19, 2010 Effective Date: April 29, 2010

Issued by: Charles C. Hunter, Executive Vice President & General Counsel
800 Westchester Avenue, Suite N-501
Rye Brook, NY 10573
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
April 29, 2010
Boise, Idaho
BROADVIEW NETWORKS, INC. Idaho PUC Tariff No. 1
Original Page No. 17
____________________________________________________________________________
2.0 REGULATIONS (Cont’d)
2.10 Liability (Cont’d)
2.10.1 Exculpatory Clause
THE INCLUDED EXCULPATORY LANGUAGE DOES NOT CONSTITUTE
A DETERMINATION BY THE COMMISSION THAT A LIMITATION OF
LIABILITY IMPOSED BY THE COMPANY SHOULD BE UPHELD IN A
COURT OF LAW. ACCEPTANCE FOR FILING BY THE COMMISSION
RECOGNIZES THAT IT IS A COURT’S RESPONSIBILITY TO
ADJUDICATE NEGLIGENCE AND CONSEQUENTIAL DAMAGE CLAIMS.
IT IS ALSO THE COURT’S RESPONSIBILITY TO DETERMINE THE
VALIDITY OF THE EXCULPATORY CLAUSE.

Issued Date: April 19, 2010 Effective Date: April 29, 2010

Issued by: Charles C. Hunter, Executive Vice President & General Counsel
800 Westchester Avenue, Suite N-501
Rye Brook, NY 10573
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
April 29, 2010
Boise, Idaho
BROADVIEW NETWORKS, INC. Idaho PUC Tariff No. 1
Original Page No. 18
____________________________________________________________________________
2.0 REGULATIONS (Cont’d)
2.11 Indemnification
The Company shall be indemnified and saved harmless by the Customer from and against
all loss, liability, damage and expense, including reasonable counsel fees, due to:

Any act or omission of: (a) the Customer, (b) any other entity furnishing service,
equipment or facilities for use in conjunction with services or facilities provided by the
Company; or (c) common carriers or warehousemen, except as contracted by the
Company.

Any delay or failure of performance or equipment due to causes beyond the Company's
control, including but not limited to, acts of God, fires, floods, earthquakes, hurricanes, or
other catastrophes; national emergencies, insurrections, riots, wars or other civil
commotions; strikes, lockouts, work stoppages or other labor difficulties; criminal actions
taken against the Company; unavailability, failure or malfunction of equipment or
facilities provided by the Customer or third parties; and any law, order, regulation or
other action of any governing authority or agency thereof;

Any unlawful or unauthorized use of the Company's facilities and services;

Libel, slander, invasion of privacy or infringement of patents, trade secrets, or copyrights
arising from or in connection with the material transmitted by means of Company-
provided facilities or services; or by means of the combination of Company-provided
facilities or services;

Breach in the privacy or security of communications transmitted over the Company's
facilities.

Changes in any of the facilities, operations or procedures of the Company that render any
equipment, facilities or services provided by the Customer obsolete, or require
modification or alteration of such equipment, facilities or services, or otherwise affect
their use or performance, except where reasonable notice is required by the company and
is not provided to the Customer, in which event the Company's liability is limited as set
forth in paragraph A. of Subsection 2.1.10.

Defacement of or damage to Customer premises resulting from the furnishing of services
or equipment on such premises or the installation or removal thereof;

Issued Date: April 19, 2010 Effective Date: April 29, 2010

Issued by: Charles C. Hunter, Executive Vice President & General Counsel
800 Westchester Avenue, Suite N-501
Rye Brook, NY 10573
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
April 29, 2010
Boise, Idaho
BROADVIEW NETWORKS, INC. Idaho PUC Tariff No. 1
Original Page No. 19
____________________________________________________________________________
2.0 REGULATIONS (Cont’d)
2.11 Indemnification (Cont’d)
Injury to property or injury or death to persons, including claims for payments made
under Worker's Compensation law or under any plan for employee disability or death
benefits, arising out of, or caused by, any act or omission of the Customer, or the
construction, installation, maintenance, presence, use or removal of the Customer's
facilities or equipment connected, or to be connected to the Company's facilities;

Any noncompletion of calls due to network busy conditions;

Any calls not actually attempted to be completed during any period that service is
unavailable;

And any other claim resulting from any act or omission of the Customer or patron(s) of
the Customer relating to the use of the Company's services or facilities.

2.12 Conflicts Between Price List and Commission Rules
If this Price List contains provisions that deny or restrict a Customer’s rights otherwise
protected by Commission rules, Commission rules supersede any conflicting tariff or
price list provisions that deny or restrict any of those rights, unless otherwise ordered by
the Commission, court order, or statute.
2.13 Allowances for Interruptions in Service
A credit allowance will be given for interruptions of service, subject to the provisions of
this section.
2.13.1 Credit for Service Interruptions
A credit allowance will be made when an interruption in service occurs. An
interruption in service is considered to exist when the local service quality
deteriorates to such an extent that the customer cannot make local calls or cannot
receive local calls or cannot use the service for voice grade communications
because of cross talk, static or other transmission problem.
An interruption period begins when the Customer reports a circuit, service or
facility to be interrupted and releases it for testing.

Issued Date: April 19, 2010 Effective Date: April 29, 2010

Issued by: Charles C. Hunter, Executive Vice President & General Counsel
800 Westchester Avenue, Suite N-501
Rye Brook, NY 10573
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
April 29, 2010
Boise, Idaho
BROADVIEW NETWORKS, INC. Idaho PUC Tariff No. 1
Original Page No. 20
____________________________________________________________________________
2.0 REGULATIONS (Cont’d)
2.13 Allowances for Interruptions in Service (Cont’d)
2.13.1 Credit for Service Interruptions (Cont’d)
2.13.1.1 The Company must restore service: within sixteen (16) hours after
the report of the outage if the customer notifies the telephone
company that the service outage creates an emergency; or
2.13.1.2 within 24 hours after the report of the outage if no emergency
exists.
2.13.1.3 Outages reported between noon on Saturday and 6:00 p.m. on the
following Sunday must be restored within forty-eight (48) hours or
by 6:00 p.m. on the following Monday, whichever is sooner.
2.13.1.4 If the Company does not restore service within the times required
by this paragraph, the Company will credit the customer’s account
for an amount equal to the monthly rate for one (1) month of basic
local exchange service.
2.13.2 Limitations on Allowances
No credit allowance will be made for:
2.13.2.1 interruptions due to the negligence of the Customer, or
noncompliance with, or acts of omission regarding the provisions
of this price list by the Customer, authorized user or joint user;

Issued Date: April 19, 2010 Effective Date: April 29, 2010

Issued by: Charles C. Hunter, Executive Vice President & General Counsel
800 Westchester Avenue, Suite N-501
Rye Brook, NY 10573
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
April 29, 2010
Boise, Idaho
BROADVIEW NETWORKS, INC. Idaho PUC Tariff No. 1
Original Page No. 21
____________________________________________________________________________
2.0 REGULATIONS (Cont’d)
2.13 Allowances for Interruptions in Service (Cont’d)

2.13.2 Limitations on Allowances (Cont’d)

2.13.2.2 interruptions of service during any period in which the Company is
not given full and free access to its facilities and equipment for the
purpose of investigating and correcting interruptions;

2.13.2.3 interruptions of service during a period when the Customer has
released service to the Company for maintenance purposes or for
implementation of a Customer order for a change in service
arrangements; or

2.13.2.4 interruption of service due to circumstances or causes beyond the
control of the Company and affecting large groups of customers.

2.14 Obligations of the Customer

2.14.1 The Customer shall provide at no charge, as specified by the Company, any
personnel, equipment, space, power, heating and air conditioning needed to
operate, and maintain a proper operating environment for the Company’s facilities
and equipment installed on the Customer’s premises.

2.14.2 Upon suitable notification to the Customer, and at a reasonable time, the
Company may make such tests and inspections as may be necessary to determine
that the Customer is complying with the requirements set forth herein for the
installation, operation, and maintenance of Customer-provided facilities,
equipment, and wiring in the connection of Customer-provided facilities and
equipment to Company-owned facilities and equipment.

2.14.3 If the protective requirements for Customer-provided equipment are not being
complied with, the Company may take such action as it deems necessary to
protect its facilities, equipment, and personnel. The Company will notify the
Customer promptly if there is any need for further corrective action. Within ten
days of receiving this notice, the Customer must take this corrective action and
notify the Company of the action taken. If the Customer fails to do this, the
Company may take whatever additional action is deemed necessary, including the
suspension of service, to protect its facilities, equipment and personnel from
harm.

Issued Date: April 19, 2010 Effective Date: April 29, 2010

Issued by: Charles C. Hunter, Executive Vice President & General Counsel
800 Westchester Avenue, Suite N-501
Rye Brook, NY 10573

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
April 29, 2010
Boise, Idaho
BROADVIEW NETWORKS, INC. Idaho PUC Tariff No. 1
Original Page No. 22
____________________________________________________________________________
2.0 REGULATIONS (Cont’d)
2.15 Prohibited Uses
The Customer shall not use or allow the use of the Company’s facilities or equipment
installed at the Customer’s premises for any purpose other than that for which the
Company provides it, without the prior written consent of the Company.
2.15.1 Abuse
The abuse of Company Services is prohibited. Abuse includes, but is not limited
to, the following activities:
(a) Using service to make calls that might reasonably be expected to frighten,
torment, or harass another.
(b) Using service in such a way that it interferes unreasonably with the use of
Company services by others.
2.15.2 Fraudulent Use
The fraudulent use or the intended or attempted fraudulent use of service is
prohibited and can result in the discontinuance of services as set out by this price
list. Fraudulent use consists of using or attempting to use service with the intent to
avoid the payment, either in whole or in part, of the price listed charges for the
service including but not limited to:
(a) rearranging, tampering with, or making connections not authorized by this
price list to any network components used to furnish service; or
(b) using fraudulent means or devices, tricks, schemes, false or invalid
numbers, false credit devices, or electronic devices.

Issued Date: April 19, 2010 Effective Date: April 29, 2010

Issued by: Charles C. Hunter, Executive Vice President & General Counsel
800 Westchester Avenue, Suite N-501
Rye Brook, NY 10573
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
April 29, 2010
Boise, Idaho
BROADVIEW NETWORKS, INC. Idaho PUC Tariff No. 1
Original Page No. 23
____________________________________________________________________________
2.0 REGULATIONS (Cont’d)
2.16 Payments
2.16.1 Customer Obligations
2.16.1.1 The Customer shall pay outstanding charges in full within thirty
(30) days of the invoice date. Charges normally will be invoiced in
arrears, with monthly recurring charges invoiced on or about the
first of the month for which the charges apply. Amounts not paid
within thirty (30) days after the date of the invoice are considered
delinquent.
2.16.1.2 The Customer shall pay all charges for use of the service by any
persons whether or not authorized by the Customer, except in those
instances where it has been determined that the Customer’s present
and former employees, agents and authorized users were not
responsible for calls billed to the Customer via third party billing
and the Company did not verify that the charges for the call would
be accepted. The Customer is not responsible for unauthorized use
of service to the extent such use is proximately caused by the
Company’s willful or negligent act.

Issued Date: April 19, 2010 Effective Date: April 29, 2010

Issued by: Charles C. Hunter, Executive Vice President & General Counsel
800 Westchester Avenue, Suite N-501
Rye Brook, NY 10573
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
April 29, 2010
Boise, Idaho
BROADVIEW NETWORKS, INC. Idaho PUC Tariff No. 1
Original Page No. 24
____________________________________________________________________________
2.0 REGULATIONS (Cont’d)
2.16 Payments (Cont’d)
2.16.2 Disputed Bills
2.16.2.1 Any Customer who disputes a portion of a bill rendered for
Company services shall pay the undisputed portion of the bill and
notify the Company that such unpaid amount is in dispute within
thirty (30) days of receipt of the bill. If such notice is not received
by the Company within thirty (30) days as indicated above, the
Company shall consider the bill statement to be due and payable in
full by the Customer. Payment of the amount due by the Customer
does not constitute a waiver of the Customer’s rights under the
provisions of IDAPA 31.41.01.204 to challenge any billing amount
due or paid to the Company.
2.16.2.2 In the event a Customer and the Company cannot resolve a billing
dispute to their mutual satisfaction, the Customer may contact the
Idaho PUC and proceed in accordance with the Idaho PUC’s
Rules. The address and telephone numbers for the Idaho PUC are:
Idaho Public Utilities Commission
P.O. Box 83720
Boise Idaho 83720-0074
334-0300 (within the local calling area)
1-800-432-0369 (from outside the local calling area)

Issued Date: April 19, 2010 Effective Date: April 29, 2010

Issued by: Charles C. Hunter, Executive Vice President & General Counsel
800 Westchester Avenue, Suite N-501
Rye Brook, NY 10573
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
April 29, 2010
Boise, Idaho
BROADVIEW NETWORKS, INC. Idaho PUC Tariff No. 1
Original Page No. 25
____________________________________________________________________________
2.0 REGULATIONS (Cont’d)
2.16 Payments (cont’d)
2.16.3 Payment Arrangements
2.16.3.1 When a Customer cannot pay a bill in full, the Company may
continue to serve the Customer if the Customer and the Company
agree on a reasonable portion of the outstanding bill to be paid
immediately, and the manner in which the balance of the
outstanding bill will be paid.
2.16.3.2 In deciding on the reasonableness of a particular agreement, the
Company will take into account the Customer’s ability to pay, the
size of the unpaid balance, the Customer’s payment history and
length of service, and the amount of time and reasons why the debt
is outstanding.
2.16.3.3 Payments are to be applied to the undisputed balance owed by the
Customer. A Customer may designate how a payment insufficient
to pay the total balance due shall be applied. If applicable, and in
the absence of instructions from the Customer, a partial payment
shall be allocated first to local exchange services. Such payments
shall be applied first to the oldest undisputed balances.
2.16.3.5 If a Customer fails to make the payment agreed upon by the date
that it is due, the Company may, but is not obligated to, enter into a
second payment arrangement.
2.16.3.7 A Customer’s failure to pay for undisputed MTS charges billed by
the Company may result in loss of 0+, 0- and 1+ dialing access to
MTS services until such time as the customer pays the undisputed
charges and applicable reconnection charges, if any.
2.16.3.8 Customer failure to pay undisputed charges for other services may
result in discontinuance of those services.

Issued Date: April 19, 2010 Effective Date: April 29, 2010

Issued by: Charles C. Hunter, Executive Vice President & General Counsel
800 Westchester Avenue, Suite N-501
Rye Brook, NY 10573 Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
April 29, 2010
Boise, Idaho
BROADVIEW NETWORKS, INC. Idaho PUC Tariff No. 1
Original Page No. 26
____________________________________________________________________________
2.0 REGULATIONS (Cont’d)
2.17 Taxes, Charges, Fees
In addition to the rates and charges described in this price list, the Customer may be
responsible for payment of taxes, charges or fees ordered by the Idaho PUC, the Idaho
State Legislature, or local and county governments. When the Company is authorized to
collect such taxes, charges or fees from the Customer, these taxes, charges and fees will
be itemized separately on the Customer’s bill.
2.18 Deposits
2.18.1 The Company will not require advance deposits.

Issued Date: April 19, 2010 Effective Date: April 29, 2010

Issued by: Charles C. Hunter, Executive Vice President & General Counsel
800 Westchester Avenue, Suite N-501
Rye Brook, NY 10573
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
April 29, 2010
Boise, Idaho
BROADVIEW NETWORKS, INC. Idaho PUC Tariff No. 1
Original Page No. 27
____________________________________________________________________________
2.0 REGULATIONS (Cont’d)
2.19 Refusal or Termination of Services
If the Company intends to deny an available service to an applicant, the Company will
provide the applicant with a written explanation of its refusal to serve. The written
explanation shall include:
a) the reasons for denial of the service;
b) actions the applicant may take in order to receive the denied service; and
c) a statement that the Customer may file an informal or formal complaint
concerning denial of the service with the Company or with the Idaho PUC.
2.19.1 Grounds for Refusal to Establish Service
The Company may refuse to establish service if any of the following conditions
exist:

2.19.1.1 the applicant has an outstanding amount due to the Company for
similar utility services and the applicant is unwilling to make
acceptable arrangements with the Company for payment;

2.19.1.2 a condition exists that, in the Company’s judgment, is unsafe or
hazardous to the applicant, the general population, or the
Company’s personnel, agents or facilities;

2.19.1.3 the applicant refuses to provide the Company with a deposit after
having failed to meet the credit criteria for waiver of deposit
requirements;

2.19.1.4 the applicant is known to be in violation of the Company’s price
lists filed with the Commission;

2.19.1.5 the applicant fails to furnish such funds, suitable facilities, and/or
rights-of-way which have been specified by the Company as
necessary to and a condition for providing service to the applicant;
or

2.19.1.6 the applicant has falsified his/her identity for the purpose of
obtaining service.

Issued Date: April 19, 2010 Effective Date: April 29, 2010

Issued by: Charles C. Hunter, Executive Vice President & General Counsel
800 Westchester Avenue, Suite N-501
Rye Brook, NY 10573
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
April 29, 2010
Boise, Idaho
BROADVIEW NETWORKS, INC. Idaho PUC Tariff No. 1
Original Page No. 28
____________________________________________________________________________
2.0 REGULATIONS (Cont’d)
2.19 Refusal or Termination of Services (cont’d)
2.19.2 Grounds for Termination with Written Prior Notice
Except as otherwise specified in this price list or Idaho PUC rules, the Company
may, upon reasonable written notice to the Customer, discontinue services for any
of the following reasons:
2.19.2.1 for nonpayment of any undisputed amounts owing to the
Company;
2.19.2.2 for services provided to premises that have been vacated by the
Customer;
2.19.2.3 for tampering with the Company’s property;
2.19.2.4 for violation of rules, service agreements, or filed price lists;
2.19.2.5 for use of Customer equipment which adversely affects the
Company’s property, facilities, or service to its other Customers, or
upon condemnation of any material portion of the facilities used by
the Company to provide service to a Customer, or if a casualty
renders all or any material portion of such facilities inoperable
beyond feasible repair; or
2.19.2.6 for fraudulent obtaining or use of service, including, but not
limited to:
(a) providing false information to carrier the Company regarding the
Customer’s identity, address, creditworthiness, or current or
planned use of common communications;
(b) using or attempting to use service by rearranging, tampering with,
or making connection to the Company’s service where not
authorized by this price list;
(c) using tricks, schemes, false or invalid numbers, false credit
devices, electronic devices; or
(d) any other fraudulent means or device.

Issued Date: April 19, 2010 Effective Date: April 29, 2010

Issued by: Charles C. Hunter, Executive Vice President & General Counsel
800 Westchester Avenue, Suite N-501
Rye Brook, NY 10573
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
April 29, 2010
Boise, Idaho
BROADVIEW NETWORKS, INC. Idaho PUC Tariff No. 1
Original Page No. 29
____________________________________________________________________________
2.0 REGULATIONS (Cont’d)
2.19 Refusal or Termination of Services (cont’d)
2.19.3 Without Written Notice to the Customer
The Company may deny or discontinue the furnishing of any and/or all service(s)
to a Customer immediately and without prior notice to the Customer and without
the Customer’s permission for one or more of the following reasons:
2.19.3.1 Dangerous Condition. A condition immediately dangerous or
hazardous to the life, physical safety, or property exists, or it is
necessary to prevent a violation of federal, state or local safety or
health codes.
2.19.3.2 Ordered to Terminate Service. The Company is ordered to
terminate service by any court, the Idaho PUC, or any other duly
authorized public authority.
2.19.3.3 Services Obtained Illegally. The services(s) was (were) obtained,
diverted or used without the authorization or knowledge of the
Company.
2.19.3.4 Customer Unable to be Contacted. The Company has tried
diligently to provide reasonable notice to the Customer, but has
been unsuccessful in its attempt to contact the Customer.
2.19.3.5 Misrepresentation of Identity. The Customer has misrepresented
the Customer’s identity for purposes of obtaining telephone service
and either does not have or has an inadequate security deposit on
file with the Company.
2.19.3.6 for any governmental prohibition, or required alteration of the
services provided, or any violation of any applicable law or
regulation, or unlawful use of service or use of service for unlawful
purposes, the Company may immediately discontinue or suspend
service.

Issued Date: April 19, 2010 Effective Date: April 29, 2010

Issued by: Charles C. Hunter, Executive Vice President & General Counsel
800 Westchester Avenue, Suite N-501
Rye Brook, NY 10573
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
April 29, 2010
Boise, Idaho
BROADVIEW NETWORKS, INC. Idaho PUC Tariff No. 1
Original Page No. 30
____________________________________________________________________________
2.0 REGULATIONS (Cont’d)
2.19 Refusal or Termination of Services (cont’d)
2.19.4 Notice of Disconnection
2.19.4.1 Seven-Day Notice
Except as otherwise provided under the provisions of IDAPA
31.41.01.303.04 and 31.41.01.305, the Company will mail to the
Customer written notice of termination at least seven (7) calendar
days before the proposed date of termination. The written notice
will contain the information required by IDAPA 31.41.01.306.
2.19.4.2 Twenty-Four-Hour Notice
At least twenty-four (24) hours before actual termination, the
Company will diligently attempt to contact the Customer affected
to apprise the Customer of the proposed action and the steps to tale
to avoid or delay termination. Oral Notice will contain the same
information as required by IDAPA 31.41.01.306.

Issued Date: April 19, 2010 Effective Date: April 29, 2010

Issued by: Charles C. Hunter, Executive Vice President & General Counsel
800 Westchester Avenue, Suite N-501
Rye Brook, NY 10573
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
April 29, 2010
Boise, Idaho
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
July 31, 2014
Boise, Idaho
BROADVIEW NETWORKS, INC. Idaho PUC Tariff No. 1
Original Page No. 32
____________________________________________________________________________
2.0 REGULATIONS (Cont’d)
2.20 Restoration of Service
2.20.1 A reconnection charge shall be imposed on any Customer whose service has been
discontinued pursuant to the provisions of Section 2.19 of this price list. The
Company reserves the right to refuse to restore service until all amounts due have
been paid.
2.20.2 Should the Customer request that service be restored during a period other than
regular working hours, such as evenings or weekends, the Customer may be
required to pay an after-hour charge for service reconnection.
2.21 Assignment
The Company may, without obtaining any further consent from the Customer, assign any
of its rights, privileges or obligations under this price list to any subsidiary, parent, or
affiliate of the Company; pursuant to any sale or transfer of substantially all the business
of the Company; or pursuant to any financing, merger or reorganization of the Company.
The Customer may, upon prior written consent of the Company, which consent shall not
be unreasonably withheld, assign its rights, privileges or obligations under this price list
to any subsidiary, parent, or affiliate of the Customer; pursuant to any sale or transfer of
substantially all the business of the Customer; or pursuant to any financing, merger or
reorganization of the Customer.
2.22 Promotions
The Company may provide promotional offerings from time to time. The Company will
notify the Idaho PUC ten (10) days in advance of the rates, terms & conditions of any
such promotions.
2.23 E911
The Company will provide necessary Customer information to the incumbent local
exchange carrier for appropriate routing of E911 calls. The Company’s switches will be
equipped with E911 trunks and all E911 traffic will be switched by the Company to the
incumbent local exchange carrier for routing.

Issued Date: April 19, 2010 Effective Date: April 29, 2010

Issued by: Charles C. Hunter, Executive Vice President & General Counsel
800 Westchester Avenue, Suite N-501
Rye Brook, NY 10573
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
April 29, 2010
Boise, Idaho
BROADVIEW NETWORKS, INC. Idaho PUC Tariff No. 1
Original Page No. 33
____________________________________________________________________________
2.0 REGULATIONS (Cont’d)
2.24 Public Notice
The Company shall give public notice of all proposed changes in rates. Public notice
must be reasonably designed to call the attention of Customers who are affected by the
changes to the proposed changes in rates. Legal advertisements alone will not be
considered adequate public notice. Individual notice to all Customers affected will always
constitute public notice

Issued Date: April 19, 2010 Effective Date: April 29, 2010

Issued by: Charles C. Hunter, Executive Vice President & General Counsel
800 Westchester Avenue, Suite N-501
Rye Brook, NY 10573
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
April 29, 2010
Boise, Idaho
BROADVIEW NETWORKS, INC. Idaho PUC Tariff No. 1
Original Page No. 34
____________________________________________________________________________
3.0 LOCAL EXCHANGE SERVICES
3.1 General
The following Company Services in this section are for business and residential
Customers and for carriers certificated by the Commission.

All services offered in this tariff are subject to service order and service change charges
where the Customer requests new services or changes in existing services, as well as
indicated Non-Recurring and Monthly Recurring Charges. Charges for local calling
services and Measured Telecommunications Service are assessed on either a flat rate or a
measured rate basis and are additional to the charges shown for Standard Residence or
Business Line as are other service charges.

3.1.1 Local Exchange Service Areas

Local exchange services are provided, subject to availability of facilities and
equipment, in the exchanges and local calling areas currently served by the
Incumbent LEC. NXX’s associated with each particular exchange or zone may
be found in the telephone directory published by the incumbent local exchange
provider in the Customer’s exchange.

Issued Date: April 19, 2010 Effective Date: April 29, 2010

Issued by: Charles C. Hunter, Executive Vice President & General Counsel
800 Westchester Avenue, Suite N-501
Rye Brook, NY 10573
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
April 29, 2010
Boise, Idaho
BROADVIEW NETWORKS, INC. Idaho PUC Tariff No. 1
Original Page No. 35
____________________________________________________________________________
3.0 LOCAL EXCHANGE SERVICES (Cont’d) 
3.2 Standard Access Line

The Standard Residential or Business Access Line provides a Customer with a single,
analog, voice-grade telephonic communications channel that can be used to place or
receive one call at a time. Standard Access Lines are provided for the connection of
Customer-provided wiring and single station sets or facsimile machines. A multi-line
subscriber is a Business customer with more than one line provided by Broadview
Networks. Standard Access Lines enable the customer to:

(a) place or receive calls to any station in the local calling area, as defined
herein;
(b) access enhanced 911 Emergency Service where available;
(c) access the interexchange carrier selected by the Customer for interLATA,
intraLATA, interstate or international calling;
(d) access Operator Services;
(e) access Directory Assistance;
(f) place or receive calls to 800 numbers;
(g) access Telecommunications Relay Service.

Touch Tone signaling, consisting of a push button or touchtone dial that sends out a
sound which consists of two discrete tones (one low frequency and one high frequency),
picked up and interpreted by telephone switches, is provided as part of the Standard
Access Line.

The Company’s service will automatically block originating calls to other telephone
companies’ caller-paid information services (e.g., 900, 976) at no charge. Calls to those
numbers and other numbers used for caller-paid information services will be unblocked
on a per directory number basis only. Subsequent blocking of 900-type numbers will
incur a charge listed in section 4.

Issued Date: April 19, 2010 Effective Date: April 29, 2010

Issued by: Charles C. Hunter, Executive Vice President & General Counsel
800 Westchester Avenue, Suite N-501
Rye Brook, NY 10573
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
April 29, 2010
Boise, Idaho
BROADVIEW NETWORKS, INC. Idaho PUC Tariff No. 1
Original Page No. 36
____________________________________________________________________________
3.0 LOCAL EXCHANGE SERVICES (Cont’d)
3.2 Standard Access Line (Cont’d)
3.2.1 Business Service
Call Timing for Usage Sensitive Services

Where charges for a service are specified based on the duration of use, such as the
duration of a telephone call, the following rules apply:

Calls are measured in durational increments identified for each service. All calls
which are fractions of a measurement increment are rounded up to the next whole
unit.

Timing on completed calls begins when the call is answered by the called party.
Answering is determined by hardware answer supervision in all cases where this
signaling is provided by the terminating local carrier and any intermediate
carrier(s).

Timing terminates on all calls when the calling party hangs up or the Company’s
network receives an off-hook signal from the terminating carrier.

Issued Date: April 19, 2010 Effective Date: April 29, 2010

Issued by: Charles C. Hunter, Executive Vice President & General Counsel
800 Westchester Avenue, Suite N-501
Rye Brook, NY 10573

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
April 29, 2010
Boise, Idaho
BROADVIEW NETWORKS, INC. Idaho PUC Tariff No. 1
Original Page No. 37
____________________________________________________________________________
3.0 LOCAL EXCHANGE SERVICES (Cont’d)
3.3 Local Exchange Service

Local Exchange Service provides the customer the ability to complete local and long
distance calls. The Company concurs in the local calling areas defined in the local
exchange tariff of the incumbent local exchange company for the geographic area being
served.

3.4 Optional Features

Anonymous Call Rejection – An arrangement that allows a called party to block calls
from parties that have marked their calls “private.” Customers may activate or deactivate
this arrangement by dialing a preassigned activation code. There is no charge for this
feature.

Call Forwarding – Permits a Customer to transfer all incoming calls to another telephone
number. The Customer pre-selects a second telephone number to which all incoming
calls are to be transferred automatically. Call Forwarding shall not be used to extend
calls on a planned or continuing basis to intentionally avoid the payment in whole or in
part, of message toll charges that would regularly be applicable between the access line
originating the call and the access line to which the call is transferred. Customers
utilizing Call Forwarding service are responsible for the payment of charges for each toll
call between his access line and the distant access line to which the call was transferred.

Call Return – Enables a Customer to automatically return the last incoming call. To
return the call, the Customer dials a specified code and the number is dialed
automatically. If the called line is busy, a 30-minute queuing process begins. The
Customer is then given an indication that the network will attempt to set up the call when
the called line is idle.

Call Waiting – By means of a tone signal, a Customer who is using his telephone is
alerted when another call is trying to reach that telephone number. This service permits
putting the first call on hold so that a second call can be answered.

Issued Date: April 19, 2010 Effective Date: April 29, 2010

Issued by: Charles C. Hunter, Executive Vice President & General Counsel
800 Westchester Avenue, Suite N-501
Rye Brook, NY 10573

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
April 29, 2010
Boise, Idaho
BROADVIEW NETWORKS, INC. Idaho PUC Tariff No. 1
Original Page No. 38
____________________________________________________________________________
3.0 LOCAL EXCHANGE SERVICES (Cont’d)
3.4 Optional Features (Cont’d)

Caller ID – This feature delivers calling party information to parties being called. Caller
ID will indicate the name and directory number of the calling party or may indicate that
the number of the calling party is private or unavailable. Customer provided equipment
is required to utilize this feature.

Calling Number Delivery Block – Allows a Customer to make all calls with the delivery
of the calling number identification marked as “private” to all outgoing calls placed over
the specified line. This feature will be offered at no charge.

Repeat Dialing – An arrangement, which permits the Customer to redial automatically
the last number dialed. If the called line is busy, a 30-minute queuing process begins.
The Customer is then given an indication that the network will attempt to set up the call
when the called line is idle.

Speed Calling – Enables a Customer to place calls to other telephone numbers by dialing
a one or two digit code rather than the complete telephone number. A Customer may
subscribe to either the 8-code capacity or 30-code capacity on their line.

Three Way Calling – Enables a Customer to add a third party on an existing call without
operator assistance, thereby establishing a three-way conversation. The transmission
quality may vary depending on the distance and routing necessary and may not
necessarily meet normal standards.

Toll Restriction – Restricts associated line from reaching dialing codes required to access
long distance carrier networks to place long distance calls.

Issued Date: April 19, 2010 Effective Date: April 29, 2010

Issued by: Charles C. Hunter, Executive Vice President & General Counsel
800 Westchester Avenue, Suite N-501
Rye Brook, NY 10573
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
April 29, 2010
Boise, Idaho
BROADVIEW NETWORKS, INC. Idaho PUC Tariff No. 1
Original Page No. 39
____________________________________________________________________________
3.0 LOCAL EXCHANGE SERVICES (Cont’d)
3.5 Directory Listings

The Company will arrange for the listing of the customer’s main billing number in a
directory of general circulation at no additional charge. At the customer’s option the
Company will arrange for additional listings in such directory for an additional charge.
The rates for directory listings apply only to the alphabetical section of the directory.
Listings are intended solely for the purpose of identifying the customer’s telephone
number as an aid to the use of telephone service.

3.6 Directory Assistance Service

Directory Assistance Service is furnished upon customer request for assistance in
determining telephone numbers. The customer may request a maximum of two listings
per call. A charge applies to each call to Directory Assistance, except that calls made to
Directory Assistance by customers who have received Company certification as being
unable to use a telephone directory will be exempt from the Directory Assistance charge.
The customer has the option of having the call automatically completed to the requested
number.

Issued Date: April 19, 2010 Effective Date: April 29, 2010

Issued by: Charles C. Hunter, Executive Vice President & General Counsel
800 Westchester Avenue, Suite N-501
Rye Brook, NY 10573

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
April 29, 2010
Boise, Idaho
BROADVIEW NETWORKS, INC. Idaho PUC Tariff No. 1
Original Page No. 40
____________________________________________________________________________
3.0 LOCAL EXCHANGE SERVICES (Cont’d)
3.7 Operator Assisted Services

Operator Assisted Service is provided to customers on a presubscribed basis. Operator
Assisted Service is also provided to customers and users of exchange access lines that are
presubscribed to the Company’s interexchange outbound calling services. Various
billing arrangements are available with the Company’s Operator Assisted Service
including Operator Station, Collect, Billed to Third Party, other Operator Assisted and
Person-to-Person. Collect calls to coin telephones and transfers of charges to third
telephones which are coin telephones will not be accepted.

3.8 Busy Line Verification and Interrupt Service

Upon request of a calling party, the Company will attempt to verify a busy condition on a
called line using Local Exchange Service by Company. The Operator will determine
whether the line is clear or in use and report its status to the calling party. The operator
will interrupt the call on the called line only if the calling party indicates an emergency
and requests interruption. Busy Line Verification and Interrupt Service is furnished
where and to the extent that facilities permit. The customer shall indemnify and hold the
Company harmless against all claims that may arise from either party to the interrupted
call or any person. A charge will apply when the operator verifies that the line is busy
with a call in progress, the operator verifies that the line is available for incoming calls;
or the operator verifies that the called number is busy with a call in progress and the
customer requests interruption. The operator will then interrupt the call, advising the
called party of the name of the calling party. No charge will apply when the calling party
advises that the call is to or from an official public emergency agency.

Issued Date: April 19, 2010 Effective Date: April 29, 2010

Issued by: Charles C. Hunter, Executive Vice President & General Counsel
800 Westchester Avenue, Suite N-501
Rye Brook, NY 10573
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
April 29, 2010
Boise, Idaho

BROADVIEW NETWORKS, INC. Idaho PUC Tariff No. 1
Original Page No. 41
____________________________________________________________________________
3.0 LOCAL EXCHANGE SERVICES (Cont’d)
3.9 Emergency Telephone Number Service (911, E911)

Emergency Telephone Number Service allows customers to reach emergency services
including police, fire and medical services. Subject to availability, Enhanced 911 has the
ability to selectively route an emergency call to the primary E911 provider. In addition,
the customer’s address and telephone information will be provided to the primary E911
provider for display at the Public Service Answering Point (PSAP).

Issued Date: April 19, 2010 Effective Date: April 29, 2010

Issued by: Charles C. Hunter, Executive Vice President & General Counsel
800 Westchester Avenue, Suite N-501
Rye Brook, NY 10573
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
April 29, 2010
Boise, Idaho
BROADVIEW NETWORKS, INC. Idaho PUC Tariff No. 1
Original Page No. 42
____________________________________________________________________________
3.0 LOCAL EXCHANGE SERVICES (Cont’d)
3.10 Blocking Features

A calling party may block their telephone number, associated main listed name and
voiceback of calling identification information to users or subscribers to customer calling
features utilizing SS7 technology. Blocking will also prevent call completion through the
use of Return Call service.

Customers have two blocking options:

Per-Call Blocking: By activating a special code, the caller may block the transfer of the
telephone number for that call only. There is no charge for using per-call blocking and it
is provided on an unlimited basis.

Line Blocking: This service must be added to a customer’s line by contacting the
Company’s business office and having a service order issued. All calls are automatically
blocked when a customer subscribes to line blocking unless the blocking feature is
deactivated.

If a customer subscribes to line blocking, he/she can deactivate blocking by dialing a
special code prior to placing a call. Blocking will be deactivated for that outgoing call
only.

As facilities permit, a line blocking customer will be provided with a separate code to
deactivate blocking, which is different from the per-call blocking code. Where this
separate code is not available, the code for per-call blocking and the code to deactivate
line blocking will be the same.

Line blocking is available to all customers in Broadview Networks, Inc.’s serving
territory. Line blocking is provided without charge, except as discussed in the rate
section of this tariff.

Issued Date: April 19, 2010 Effective Date: April 29, 2010

Issued by: Charles C. Hunter, Executive Vice President & General Counsel
800 Westchester Avenue, Suite N-501
Rye Brook, NY 10573
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
April 29, 2010
Boise, Idaho
BROADVIEW NETWORKS, INC. Idaho PUC Tariff No. 1
Original Page No. 43
____________________________________________________________________________
3.0 LOCAL EXCHANGE SERVICES (Cont’d)
3.11 Public Telephone Surcharge
In order to recover the Company’s expenses to comply with the FCC’s pay telephone
compensation plan effective on October 7, 1997 (FCC 97-371), an undiscountable per
call charge is applicable to all intrastate calls that originate from any pay telephone used
to access Company provided services. This surcharge, which is in addition to standard
tariffed usage charges and any applicable service charges and surcharges associated with
service, applies for the use of the instrument used to access Company provided service
and is unrelated to the service accessed from the pay telephone.

Pay telephones include coin-operated and coinless phones owned by local telephone
companies, independent companies and interexchange carriers. The Public Pay
Telephone Surcharge applies to the initial completed call and any re-originated call (e.g.,
using the “#” symbol). The Public Pay Telephone Surcharge does not apply to calls
placed from pay telephones at which the Customer pays for service by inserting coins
during the progress of the call.

Whenever possible, the Public Pay Telephone Surcharge will appear on the same invoice
containing the usage charges for the surcharged call. In cases where proper pay
telephone coding digits are not transmitted to the Company prior to completion of a call,
the Public Pay Telephone Surcharge may be billed on a subsequent invoice after the
Company has obtained information from a carrier that the originating station is an
eligible pay telephone.

Rate Per Call: $0.75

Issued Date: April 19, 2010 Effective Date: April 29, 2010

Issued by: Charles C. Hunter, Executive Vice President & General Counsel
800 Westchester Avenue, Suite N-501
Rye Brook, NY 10573
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
April 29, 2010
Boise, Idaho
BROADVIEW NETWORKS, INC. Idaho PUC Tariff No. 1
Original Page No. 44
____________________________________________________________________________
3.0 LOCAL EXCHANGE SERVICES (Cont’d)
3.12 Broadspeed PRI

3.12.1 Description

Broadspeed PRI is a local exchange access service that provides direct digital
connections via 1.544 facitlity between customers with ISDN-PRI compatible
Customer Premises Equipment (CPE) and ISDN-PRI equipped switches.

Broadspeed Primary Rate Interface (PRI) provides local exchange access loop
services such as Direct Inward Dialing (DID), Direct Outward Dialing (DOD),
and business dial tone lines. It can also be used as loop transport for circuit data
applications. Broadspeed PRI is provisioned on the 1.544 megabits per second
(Mbps) bandwidth and uses ISDN architecture of 23 B or bearer channels and 1 D
or data channel, or 24 B channels to provide the customer with the capabilities of
a simultaneous access, transmission, and switching of voice, data and video
applications via channelized transport.

Customers are given the opportunity to subscribe to the Company’s services for 1
year, 2 year or 3 year terms. If the Customer discontinues its term commitment
prior to the expiration of the agreed upon contract, the termination liability will be
equal to the monthly charge multiplied by the number of months remaining on the
contract. All Customers agree to meet and will be billed a minimum of $150.00 in
monthly calling volumes, including local service, intraLATA toll, interstate and
international long distance calling for each Broadspeed PRI service.

Issued Date: April 19, 2010 Effective Date: April 29, 2010

Issued by: Charles C. Hunter, Executive Vice President & General Counsel
800 Westchester Avenue, Suite N-501
Rye Brook, NY 10573
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
April 29, 2010
Boise, Idaho
BROADVIEW NETWORKS, INC. Idaho PUC Tariff No. 1
Original Page No. 45
____________________________________________________________________________
3.0 LOCAL EXCHANGE SERVICES (Cont’d)
3.12 Broadspeed PRI (Cont’d)

3.12.2 Features

Broadspeed PRI offers the following feature functionalities:

- Calling Party Number (CPN) – CPN allows the user to have access to the
directory number of the calling party.

- Call-by-Call (CBC) – CBC allows B channels to be configured to access
multiple services such as data, voice and video applications on a per call
basis and eliminates the need for separate facilities for individual services.

- Multiple Facility Signaling Control – MFSC allows the D channel of one
PRI arrangement to provide signaling for up to 20 (T) PRIs. A back up D
channel is required for this arrangement.

- Calling Line Identification – Delivers the calling party’s telephone
number, if available, to the Broadspeed PRI subscriber. The number will
be delivered if the call originates either in the same switch as the
subscriber or is connected to the switch by SS7. This feature is available
per port.

- Backup D Channel – provides a backup D channel as a standby spare in
the event that the primary D channel fails. Multiple Facility Signaling
Control is required for this feature. Backup D channel is available in the
DMS switches; and must be NI-2 compatible.

- Caller ID With Name - This feature provides the originating telephone
number and also the name associated with the line. The information is
displayed on a Customer provided display device attached to the
Customer’s telephone line.

Issued Date: April 19, 2010 Effective Date: April 29, 2010

Issued by: Charles C. Hunter, Executive Vice President & General Counsel
800 Westchester Avenue, Suite N-501
Rye Brook, NY 10573
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
April 29, 2010
Boise, Idaho
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
August 1, 2011
Boise, Idaho
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
August 1, 2011
Boise, Idaho
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
August 1, 2011
Boise, Idaho
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
November 30, 2015
Boise, Idaho
BROADVIEW NETWORKS, INC. Idaho PUC Tariff No. 1
Original Page No. 50
____________________________________________________________________________
4.0 RATES AND CHARGES
4.1 Standard Access Line Rates

Standard Access Lines are provided where facilities currently exist. New Access Lines
requiring new facilities will incur additional charges.

4.1.1 Residential

Monthly Recurring Charges

Flat Rate Service

Individual Line, first $21.00
Individual Line, additional $21.00

Measured Rate Service

Individual Line, first $14.50
Individual Line, additional $14.50

Measured Rate Service customers receive a $3.00 monthly allowance for
outgoing local calls.

Local usage for Measured Rate Service is $0.04 for the initial minute and
$0.015 for each additional minute.

Issued Date: April 19, 2010 Effective Date: April 29, 2010

Issued by: Charles C. Hunter, Executive Vice President & General Counsel
800 Westchester Avenue, Suite N-501
Rye Brook, NY 10573
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
April 29, 2010
Boise, Idaho
BROADVIEW NETWORKS, INC. Idaho PUC Tariff No. 1
Original Page No. 51
____________________________________________________________________________
4.0 RATES AND CHARGES (Cont’d)
4.1 Standard Access Line Rates (cont’d)

4.1.1 Residential (Cont’d)

Non-Recurring Charges

Line Connection (per line) $60.00
Move, change or add service/equipment $60.00
Record type change only $30.00
Change of Telephone Number $30.00
Presubscription Change
(changes, per line) $5.50
Line Restoral $79.00
Toll Service Restoral $79.00

Applies for line or toll service restoral after temporary interruption of
service initiated by the Company. If service is temporarily interrupted and
payment is not received within 10 days following the interruption, the
Company reserves the right to discontinue service. If service is
discontinued and subsequently re-established, charges apply as for a new
installation of service.

Temporary Suspension $26.00
Voluntary Toll restriction Re-activation $15.00

Applies for Line or Toll restoral after Customer-initiated suspension.

Reactivation of 900 Blocking Option $25.00

Issued Date: April 19, 2010 Effective Date: April 29, 2010

Issued by: Charles C. Hunter, Executive Vice President & General Counsel
800 Westchester Avenue, Suite N-501
Rye Brook, NY 10573 Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
April 29, 2010
Boise, Idaho
BROADVIEW NETWORKS, INC. Idaho PUC Tariff No. 1
Original Page No. 52
____________________________________________________________________________
4.0 RATES AND CHARGES (Cont’d)
4.1 Standard Access Line Rates (Cont’d)

4.1.2 Business

Monthly Recurring Charges

Flat Rate Service

Individual Line, first $33.50
Individual Line, additional $33.50

Measured Rate Service

Individual Line, first $25.00
Individual Line, additional $25.00

Measured Rate Service customers receive a $3.00 monthly allowance for
outgoing local calls.

Local usage for Measured Rate Service is $0.04 for the initial minute and
$0.015 for each additional minute.

Issued Date: April 19, 2010 Effective Date: April 29, 2010

Issued by: Charles C. Hunter, Executive Vice President & General Counsel
800 Westchester Avenue, Suite N-501
Rye Brook, NY 10573

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
April 29, 2010
Boise, Idaho
BROADVIEW NETWORKS, INC. Idaho PUC Tariff No. 1
Original Page No. 53
____________________________________________________________________________
4.0 RATES AND CHARGES (Cont’d)
4.1 Standard Access Line Rates (Cont’d)

4.1.2 Business (Cont’d)

Non-Recurring Charges

Line Connection (per line) $120.00
Move, change or add service/equipment $120.00
Record type change only $30.00
Change of Telephone Number $30.00
Transfer of Billing Name $30.00
Presubscription Change
(changes, per line) $5.50
Line Restoral $79.00
Toll Service Restoral $79.00

Applies for line or toll service restoral after temporary interruption
of service initiated by the Company. If service is temporarily
interrupted and payment is not received within 10 days following
the interruption, the Company reserves the right to discontinue
service. If service is discontinued and subsequently re-established,
charges apply as for a new installation of service.

Temporary Suspension $35.50
Voluntary Toll restriction Re-activation $40.00
Applies for Line or Toll restoral after Customer-initiated suspension.

Reactivation of 900 Blocking Option $100.00

Issued Date: April 19, 2010 Effective Date: April 29, 2010

Issued by: Charles C. Hunter, Executive Vice President & General Counsel
800 Westchester Avenue, Suite N-501
Rye Brook, NY 10573

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
April 29, 2010
Boise, Idaho

BROADVIEW NETWORKS, INC. Idaho PUC Tariff No. 1
Original Page No. 54
____________________________________________________________________________
4.0 RATES AND CHARGES (Cont’d)
4.2 Optional Calling Features Rates

Monthly Charges Residence Business

Call Block $ - $ -
Per Line Blocking $8.00 $13.00
Call Forwarding – Variable $5.00 $6.00
Call Waiting $7.00 $8.00
Call Return - Unlimited $5.00 $5.50
Call Return - Per use $1.00 $1.00
Speed Dial
8 $3.50 $4.50
30 $4.50 $5.55
3-Way Calling $4.50 $6.00
3-Way Calling – Per Use $1.00 $1.00
Call Trace – Per Use $1.00 $1.00
Remote Call Forwarding $6.00 $9.00
Caller ID $9.00 $10.00
Caller ID with Name $9.00 $10.00
Priority Call $4.50 $5.00
Busy Number Redial – Per use $1.00 $1.00
Busy Number Redial – Unlimited $4.00 $4.50
Select Call Forward $5.00 $5.50
Ultra Forward $7.00 $10.00

Issued Date: April 19, 2010 Effective Date: April 29, 2010

Issued by: Charles C. Hunter, Executive Vice President & General Counsel
800 Westchester Avenue, Suite N-501
Rye Brook, NY 10573

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
April 29, 2010
Boise, Idaho
BROADVIEW NETWORKS, INC. Idaho PUC Tariff No. 1
Original Page No. 55
____________________________________________________________________________
4.0 RATES AND CHARGES (Cont’d)
4.3 Blocking Services

In addition to the rates listed above for Blocking services, the following rate may be
applicable in instances where customers wish to have Line Blocking Deactivated:

Line Blocking Deactivation
Residence Business
Non-recurring, per event $10.00 $10.00

Issued Date: April 19, 2010 Effective Date: April 29, 2010

Issued by: Charles C. Hunter, Executive Vice President & General Counsel
800 Westchester Avenue, Suite N-501
Rye Brook, NY 10573

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
April 29, 2010
Boise, Idaho
BROADVIEW NETWORKS, INC. Idaho PUC Tariff No. 1
Original Page No. 56
____________________________________________________________________________
4.0 RATES AND CHARGES (Cont’d)
4.4 Directory Assistance Rates

A customer may obtain Directory Assistance in determining telephone numbers within
their local calling area by calling the DA operator at the following rate:

Residence Business
Directory Assistance: $1.99 per call $1.99 per call

Residential customers are eligible to place five (5) calls to Directory Assistance per line
per month at no additional charge.

A customer may request that the call be completed by the DA service for the following
charge:

Residence Business
DA Call Completion: $0.75 per call $0.75 per call

A customer may obtain Directory Assistance in determining telephone numbers outside
their local calling area by dialing either “411” or “00” at the rates listed herein.

Residence Business
National Directory Assistance: $1.99 per call $1.99 per call
4.5 Operator Services Rates

The following surcharges will be assessed on a per call basis.

Residence Business
Collect Calling $1.30 $1.30
Person to Person $3.50 $3.50
Operator Station to Station $1.30 $1.30
Mechanized Station to Station $1.30 $1.30

4.6 Busy Line Verification and Interrupt Service Rates

Residence Business
Busy Line Verification, each request $2.50 $2.50
Busy Line Verification with Interrupt, each request $5.00 $5.00

Issued Date: April 19, 2010 Effective Date: April 29, 2010

Issued by: Charles C. Hunter, Executive Vice President & General Counsel
800 Westchester Avenue, Suite N-501
Rye Brook, NY 10573

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
April 29, 2010
Boise, Idaho
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
November 30, 2015
Boise, Idaho
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
August 1, 2011
Boise, Idaho
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
August 1, 2011
Boise, Idaho
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
December 23, 2010
Boise, Idaho