Association Administrators Inc.pdf

SHEET 1
ORIGINAL
ASSOCIATION ADMINISTRATORS, INC.
IDAHO PUC TARIFF NO.
TITLE SHEET
IDAHO TELECOMMUNICATIONS TARIFF
This tariff contains the descriptions, regulations, and
rates applicable to the furnishing of service or facilities for
Telecommunications Services furnished by Association
Administrators, Inc. ("AAI"), with principal offices at 180
Main Street, smithtown, New York 11787.This tariff applies for
services furnished within the State of Idaho.This tariff is on
file with the Idaho Public utili ties commission, and copies may
be inspected, during normal business hours, at the company'
principal place of business.
Issued: April 16, 1997
Issued By: Kevin Klepper
Title: President
Effective: April 26, 1997
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
APR 2 6 1997
Boise. Idaho
SHEET 2
ORIGINAL
ASSOCIATION ADMINISTRATORS, INC.
IDAHO PUC TARIFF NO.
CONCURRING, CONNECTING OR
OTHER PARTICIPATING CARRIERS AND
BILLING AGENTS
Concurr ing Carriers - None
connecting Carriers - None
Other Participating Carriers - None
Billing Agents - None
Issued: April 16, 1997
Issued By: Kevin Klepper
Title: President
Effective: April 26, 1997
Idaho Public Utilities Commission
OffIce of the Secretary.
ACCEPTED FOR FILING
APR 2 6 1997
Boise, Idaho
SHEET 3
ORIGINAL
ASSOCIATION ADMINISTRATORS, INC.
IDAHO PUC TARIFF NO.
CHECK SHEET
Sheets 1 through 31 inclusive of this tariff are effective
as of the date shown at the bottom of the respective sheet (s) .
Original and revised sheets as named below comprise all changes
from the original tariff and are currently in effect as of the
date on the bottom of this sheet.
SHEET REVISION
OriglnalOriginalOriginaloriginalOriginalOriginaloriginaloriginalOriginaloriginalOriginalOriginalOriginaloriginalOriginalOriginalOriginalOriginalOriginaloriginalOriginalOriginalOriginalOriginalOriginalOriginalOriginalOriginalOriginaloriginalOriginal
* New or Revised Sheet
Issued: April 16, 1997
Issued By: Kevin Klepper
Title: President
Effective: April 26, 1997
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
APR 2 6 1997
Boise, Idaho
SHEET 4
ORIGINAL
ASSOCIATION ADMINISTRATORS, INC.
IDAHO PUC TARIFF NO.
TABLE OF CONTENTS Page
Title Sheet.............................................. 1
concurring, connecting or other Participating
carriers and Billing Agents.....................
. . . . . . . . .
Check Sheet.............................................. 3
Table of Contents........................................ 4
Tariff Format............................................
Tracking and Contact Information.........................
section 1 - Technical Terms and Abbreviations..........
. .
section 2 - Rules and Regulations..................... . . . 9
2 . 1 Undertaking of the Company..................... 2 . 2 Use of Services............................... 10Liability of the Company..................... .
Responsibili ties of the Customer.............. 13Cancellation or Interruption of Service...... .2 . 6 Credit Allowance.............................. 172. 7 Restoration of Service........................ 2 . 8 Deposit....................................... 182 . 9 Advance PaYments.............................. 18
10 PaYment and Billing........................... 19
11 Collection Costs.............................. 20
2 . 12 Taxes......................................... 20
13 Late Charge................................... 20
14 Returned Check Charge.........................
section 3 - Description of Service......................3 . 1 computation of Charges........................ Customer Complaints and/ or Billing Disputes...
3 . 3 Level of Service.............................. 23
Billing Entity Conditions.................... .3 . 5 Service Offerings............................. 24
Section 4- Rates........................................ 29
Issued: April 16, 1997
Issued By: Kevin Klepper
Title: President
Effective: April 26, 1997
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
APR 2 6 1997
Boise, Idaho
SHEET 5
ORIGINAL
ASSOCIATION ADMINISTRATORS, INC.
IDAHO PUC TARIFF NO.
TARIFF FORMAT
A. Sheet Numbering: Sheet numbers appear in the upperright corner of the page. Sheets are numbered sequentially.
However , new sheets are occasionally added to the tariff. When
new sheet is added between sheets already in effect, a decimal isadded. For example, a new sheet added between pages 11 and 12
would be page 11.
B. Sheet Revision Numbers: Revision numbers also appear in
the upper right corner of each sheet where applicable. These
numbers are used to indicate the most current page version on
file with the Commission. For example , 4th Revised Sheet 13
cancels 3rd Revised Sheet 13. Consult the Check Sheet for thesheets currently in effect.
C. Paragraph Numbering Sequence: There are nine levels of
paragraph coding. Each level of coding is subservient to itsnext higher level:
1.1
1.1.A1.1.
2 .1.1.A.1. (a)1.1.A.1. (a). I1.1.1. (a) .I. (i)1.1.A.1. (a) .I. (i). (1)
D. Check Sheets: When a tariff filing is made with the
Commission , an updated Check Sheet accompanies the tariff filing.
The Check Sheet lists the sheets contained in the tariff, with across reference to the current Revision Number. When new sheets
are added, the Check Sheet is changed to reflect the revision.
All revisions made in a given filing are designated by an
asterisk (*). There will be no other sYmbols used on this sheet
if these are the only changes made to it (i. e., the format , etc.
remains the same , just revised revision levels on some sheets).
The tariff user should refer to the latest Check Sheet to find
out if a particular sheet is the most current on Commission file.
Issued: April 16, 1997
Issued By: Kevin Klepper
Ti tle: President
Effective: April 26, 199!i1ho P~blic Utilities Commission
OffIce of the Secretary
CEPTED FOR FILING
APR 2 6 1997
Boise, Idaho
SHEET 6
ORIGINAL
ASSOCIATION ADMINISTRATORS, INC.
IDAHO PUC TARIFF NO.
TRACKING
The following are the only sYmbols used for the purposes
indicated below:
(C)to signify change in regulation
(D)to signify a deletion
(I)to signify a rate increase
(L)to signify material relocated ln the tariff
(N)to signify a new rate or regulation
(R)to signify a rate reduction
(T)to signify a change in text but no change in rate orregulation
CONTACT INFORMATION
Customer complaints , bill inquiry, new service or disconnectrequests:
Kevin Klepper , President
180 E. Main street
Smithtown, New York 11787
Toll Free 1-800-804-2100
commission contact - tariff information:Lance J. M. steinhart6455 East Johns Crossing,Duluth, GA 301551-770-232-9200
suite 285
commission contact - complaints:
Kathleen Connolly
180 E. Main street
Smithtown, New York1-800-804-2100 11787
Idaho Agent:CT Corporation System
300 North 6th StreetBoise, Idaho 83701
Issued: April 16, 1997
Issued By: Kevin Klepper
Ti tle: President
Effective: April 26, 1997
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
APR 2 6 1997
Boise, Idaho
SHEET 7
ORIGINAL
ASSOCIATION ADMINISTRATORS, INC.
IDAHO PUC TARIFF NO.
SECTION 1 - TECHNICAL TERMS AND ABBREVIATIONS
Access Line - An arrangement from a local exchange telephone
company or other common carrier, using either dedicated or
swi tched access , which connects a Customer s location to AAI'
location or switching center.
Authorization Code - A numerical code , one or more of which
may be assigned to a Customer, to enable AAI to identify the
origin of the Customer so it may rate and bill the call.
Automatic number identification (ANI) is used as the
authorization code wherever possible.
commission - Used throughout this tariff to mean the Idaho
Public utilities commission.
Customer - The person , firm, corporation or other legal
enti ty which orders the services of AAI or purchases an AAI
Prepaid Calling Card and/or originates prepaid calls using suchcards, and is responsible for the paYment of charges and for
compliance with the Company's tariff regulations.
Companv or AAI - Used throughout this tariff to mean
Association Administrators , Inc., a Delaware corporation.
Prepaid Account - An inventory of Telecom units purchased in
advance by the Customer, and associated with one and only one
Authorization Code as contained in a specific Prepaid Calling
Card.
Prepaid Callinq Card - A card issued by the Company,
containing an Authorization Code which identifies a specific
Prepaid Account of Telecom Units , which enables calls to beprocessed, account acti vi ty to be logged , and balances to bemaintained, on a prepaYment basis.
Issued: April 16, 1997
Issued By: Kevin Klepper
Ti tle: President
Effective: April 26, 1997 Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
APR 2 6 1997
Boise, Idaho
SHEET 8
ORIGINAL
ASSOCIATION ADMINISTRATORS, INC.
IDAHO PUC TARIFF NO.
Telecom unit - A measurement of telecommunications service
equivalent to one minute of usage between any two points wi thin
the state of Idaho.
Telecommunications - The transmission of voicecommunications or , subject to the transmission capabilities of
the services , the transmission of data , facsimile , signaling,
metering, or other similar communications.
Underlvinq carrier - The telecommunications carrier whose
network facilities provide the technical capability and capacity
necessary for the transmission and reception of Customer
telecommunications traffic.
Issued: April 16, 1997
Issued By: Kevin Klepper
Ti tle: President
Effective: April 26,1997
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
APR 2 6 1997
Boise, Idaho
SHEET 9
ORIGINAL
ASSOCIATION ADMINISTRATORS, INC.
IDAHO PUC TARIFF NO.
SECTION 2 - RULES AND REGULATIONS
Undertakinq of the Comoany
This tariff contains the regulations and rates
applicable to intrastate resale telecommunications
services provided by AAI for telecommunications betweenpoints wi thin the state of Idaho. Resale services are
furnished subject to the availability of facilities and
subject to the terms and conditions of this tariff in
compliance with limitations set forth in the
commission's rules. The Company's services are
provided on a statewide basis and are not intended to
be limited geographically. The Company offers service
to all those who desire to purchase service from the
Company consistent with all of the provisions of thistariff. Customers interested in the Company's services
shall file a service application with the Company which
fully identifies the Customer, the services requested
and other information requested by the Company. The
Company reserves the right to examine the credit record
and check the references of all applicants and
Customers prior to accepting the service order. The
service application shall not in itself obligate the
Company to provide services or to continue to provide
service if a later check of applicant's credit record
, in the opinion of the Company, contrary to the best
interest of the Company. The Company may act as the
Customer's agent for ordering access connection
facilities provided by other carriers or entities when
authorized by the Customer, to allow connection of a
Customer's location to a service provided by theCompany. The Customer shall be responsible for allcharges due for such service arrangement. The Company
does not own any switching, transmission or other
physical facilities in Idaho.
Issued: April 16, 1997
Issued By: Kevin Klepper
Title: President
Effective: April 26, 199rlaho Public Utiliti~s Commission
Office of the Secretary
ACCEPTED FOR FILING
APR 2 6 1997
Boise. Idaho
SHEET
ORIGINAL
ASSOCIATION ADMINISTRATORS, INC.
1.3
IDAHO PUC TARIFF NO.
The services provided by AAI are not part ofa j oint undertaking with any other entity
providing telecommunications channelsfacilities, or services, but may involve the
resale of the Message Toll Services (MTS) and
Wide Area Telecommunications Services (WATS)
of underlying common carriers subject to the
jurisdiction of this Commission.
The rates and regulations contained in this
tariff apply only to the resale services
furnished by AAI and do not apply, unlessotherwise specified , to the linesfacilities, or services provided by a local
exchange telephone company or other common
carriers for use in accessing the services of
AAI.
The Company reserves the right to limit the
length of communications , to discontinue
furnishing services , or limit the use of
service necessitated by conditions beyond its
control, including, without limitation: lack
of satellite or other transmission medium
capacity; the revision, alteration or
repricing of the Underlying Carrier'
tariffed offerings; or when the use of
service becomes or is in violation of the law
or the provisions of this tariff.
Use of Services
AAI 's services may be used for any lawful
purpose consistent with the transmission and
swi tching parameters of the
telecommunications facilities utilized in the
provision of services , subj ect to any
limitations set forth in this section 2.
The use of AAI' s services to make calls which
might reasonably be expected to frighten,
abuse, torment, or harass another or in such
a way as to unreasonably interfere with use
by others is prohibited.
Effective: April 26, 1997Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
APR 2 6 1997
Issued: April 16, 1997
Issued By: Kevin Klepper
Title: President
Boise, Idaho
SHEET 11
ORIGINAL
ASSOCIATION ADMINISTRATORS, INC.
IDAHO PUC TARIFF NO.
The use of AAI' s services without paYment for
service or attempting to avoid paYment for
service by fraudulent means or devices
schemes , false or invalid numbers , or false
calling or credit cards is prohibited.
AAI's services are available for use 24 hours
per day, seven days per week.
AAI does not transmit messages , but the
services may be used for that purpose.
AAI's services may be denied for nonpaYment
of charges or for other violations of thistariff.
Customers shall not use the service provided
under this tariff for any unlawful purpose.
The Customer is responsible for notifying the
Company immediately of any unauthorized use
of services.
Liabili tv of the Comoany
The Company shall not be liable for any
claim, loss, expense or damage for any
interruption, delay, error , omission , or
defect in any service, facility or
transmission provided under this tariff , if
caused by the Underlying Carrier, an act of
God , fire , war , civil disturbance , act of
government , or due to any other causes beyond
the Company's control.
The Company shall not be liable for , and
shall be fully indemnified and held harmless
by the Customer against any claim, loss
expense , or damage for defamation , libelslander, invasion , infringement of copyright
or patent , unauthorized use of any trademark
trade name or service mark , proprietary or
creative right, or any other injury to anyperson, property or entity arising out of the
material, data or information transmitted.
Issued: April 16, 1997
Issued By: Kevin Klepper
Ti tle: President
Effective: April 26,19 91daho P~blic Utilities
Commission
Office of the Secretary
ACCEPTED FOR FILING
APR 2 6 1997
Boise, Idaho
SHEET 12
ORIGINAL
ASSOCIATION ADMINISTRATORS, INC.
IDAHO PUC TARIFF NO.
No agent or employee of any other carrier or
entity shall be deemed to be an agent or
employee of the Company.
The Company's liability for damages,
resulting in whole or in part from or arising
in connection with the furnishing of service
under this tariff, including but not limited
to mistakes , omissions, interruptionsdelays, errors , or other defects or
misrepresentations shall not exceed an amount
equal to the charges provided for under this
tariff for the long distance call for the
period during which the call was affected.
No other liability in any event shall attach
to the Company.
The Company shall not be liable for and shall
be indemnified and saved harmless by any
Customer or by any other entity from any and
all loss , claims , demands , suits , or other
action or any liability whatsoever , whether
suffered, made , instituted , or asserted by
any Customer or any other entity for anypersonal injury to , or death of, any person
or persons, and for any loss, damage
defacement or destruction of the premises of
any Customer or any other entity or any other
property whether owned or controlled by the
Customer or others.
The Company shall not be liable for anyindirect, special , incidental, or
consequential damages under this tariff
including, but not limited to , loss of
revenue or profits , for any reasonwhatsoever, including the breakdown of
facilities associated with the service , or
for any mistakes, omissions , delays, errors
or defects in transmission occurring duringthe course of furnishing service.
Issued: April 16, 1997
Issued By: Kevin Klepper
Title: President
Effective: April 26, 1997
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
APR 2 6 1997
Boise. Idaho
SHEET
ORIGINAL
ASSOCIATION ADMINISTRATORS, INC.
IDAHO PUC TARIFF NO.
The remedies set forth herein are exclusive
and in lieu of all other warranties andremedies, whether express, implied , or
statutory, INCLUDING WITHOUT LIMITATION
IMPLIED WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE.
The included tariff language does not
constitute a determination by the Commission
that a limitation of liability imposed by the
Company should be upheld in a court of law.
Acceptance for filing by the Commission
recognizes that it is a court'
responsibility to adjudicate negligence and
consequential damage claims. It is also thecourt's responsibility to determine the
validity of the exculpatory clauses.
Resoonsibili ties of the Customer
The Customer is responsible for placing any
necessary orders and complying with tariff
regulations. The Customer is also
responsible for the payment of charges for
services provided under this tariff.
The Customer is responsible for charges
incurred for special construction and/
special facilities which the Customer
requests and which are ordered by AAI on the
Customer's behalf.
If required for the provision of AAI' sservices, the Customer must provide anyequipment space , supporting structure
conduit and electrical power without charge
to AAI.
The Customer is responsible for arranging
access to its premises at times mutually
agreeable to AAI and the Customer when
required for AAI personnel to install,
repair, maintain , program, inspect or remove
equipment associated with the provision of
AAI's services.
Effective: April 26,1997
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
APR 2 6 1997
Issued: April 16, 1997
Issued By: Kevin Klepper
Title: President
Boise. Idaho
SHEET 14
ORIGINAL
ASSOCIATION ADMINISTRATORS, INC.
IDAHO PUC TARIFF NO.
The Customer shall cause the temperature andrelati ve humidity in the equipment space
provided by Customer for the installation of
AAI 's equipment to be maintained wi thin the
range normally provided for the operation ofmicrocomputers.
The Customer shall ensure that the equipment
and/or system is properly interfaced with
AAI's facilities or services , that the
signals emitted into AAI' s network are of the
proper mode , bandwidth, power and signal
level for the intended use of the subscriber
and in compliance with criteria set forth in
this tariff, and that the signals do not
damage equipment, injure personnel , ordegrade service to other Customers. If the
Federal Communications commission or some
other appropriate certifying body certifies
terminal equipment as being technically
acceptable for direct electrical connection
with interstate communications service , AAI
will permit such equipment to be connected
with its channels without the use of
protective interface devices. If the Customer
fails to maintain the equipment and/or the
system properly, with resulting imminent harm
to AAI equipment, personnel or the quality of
service to other Customers, AAI may, upon
written notice, require the use of protective
equipment at the Customer' s expense. If this
fails to produce satisfactory quality and
safety, AAI may, upon written notice,
terminate the Customer's service.
The Customer must pay AAI for replacement or
repair of damage to the equipment or
facilities of AAI caused by negligence or
willful act of the Customer or others , by
improper use of the services , or by use of
equipment provided by Customer or others.
Issued: April 16, 1997
Issued By: Kevin Klepper
Title: President
Effective: April 26, 1997
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
APR 2 6 1997
Boise. Idaho
SHEET 15
ORIGINAL
ASSOCIATION ADMINISTRATORS, INC.
IDAHO PUC TARIFF NO.
The Customer must pay for the loss through
theft of any AAI equipment installed at
Customer's premises.
If AAI installs equipment at Customer'
premises, the Customer shall be responsible
for paYment of any applicable installationcharge.
The Customer must use the services offered in
this tariff in a manner consistent with the
terms of this tariff and the policies and
regulations of all state, federal and local
authorities having jurisdiction over theservice.
Cancellation or Interruotion of Services
without incurring liability, upon five (5)
working days' (defined as any day on which
the company' s business office is open and the
s. Mail is delivered) written notice to the
Customer , AAI may immediately discontinue
services to a Customer or may withhold theprovision of ordered or contracted services:
1.A
1.B
1.C
1.D
For nonpayment of any sum due AAI
for more than thirty (30) days
after issuance of the bill for the
amount due
For violation of any of the
provisions of this tariff,
For violation of any law , ruleregulation, policy of any governing
authority having jurisdiction over
AAI 's services , or
By reason of any order or decision
of a court, public service
commission or federal regulatorybody or other governing author i ty
prohibiting AAI from furnishing itsservices.
Issued: April 16, 1997
Issued By: Kevin Klepper
Ti tle: President
Effective: April 26, 1997Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
APR 2 6 1997
Boise. Idaho
SHEET 16
ORIGINAL
ASSOCIATION ADMINISTRATORS, INC.
IDAHO PUC TARIFF NO.
without incurring liability, AAI may
interrupt the provision of services at any
time in order to perform tests and
inspections to assure compliance with tariff
regulations and the proper installation and
operation of Customer and AAI' s equipment andfacili ties and may continue such interruption
until any items of noncompliance or improper
equipment operation so identified arerectified.
service may be discontinued by AAI without
notice to the Customer, by blocking traff
to certain countries , cities or NXXexchanges, or by blocking calls using certain
Customer authorization codes, when AAI deems
it necessary to take such action to prevent
unlawful use of its service. AAI will
restore service as soon as it can be provided
without undue risk , and will, upon request by
the Customer affected, assign a new
authorization code to replace the one thathas been deactivated.
The Customer may terminate service uponthirty (30) days written notice for the
Company's standard month to month contract.
Customer will be liable for all usage on any
of the Company' s service offerings until the
Customer actually leaves the service.
Customers will continue to have Company usage
until the Customer notifies its local
exchange carrier and changes its long
distance carrier. until the Customer so
notifies its local exchange carrier, it shall
continue to generate and be responsible for
long distance usage.
Issued: April 16, 1997
Issued By: Kevin Klepper
Title: President
Effective: April 26, 1997
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
APR 2 6 1997
Boise, Idaho
SHEET
ORIGINAL
ASSOCIATION ADMINISTRATORS, INC.
IDAHO PUC TARIFF NO.
Credit Allowance
Credit allowance for the interruption of
service which is not due to the Company
testing or adjusting, negligence of the
Customer, or to the failure of channels or
equipment provided by the Customer, are
subject to the general liability provisions
set forth in 2.3 herein. It shall be the
obligation of the Customer to notify the
Company immediately of any interruption in
service for which a credit allowance isdesired. Before giving such notice, the
Customer shall ascertain that the trouble is
not being caused by any action or omission by
the Customer within his control, or is not in
wiring or equipment, if any, furnished by the
Customer and connected to the Company'facilities.
No credit is allowed in the event that
service must be interrupted in order to
provide routine service quality or relatedinvestigations.
Credit for failure of service shall be
allowed only when such failure is caused by
or occurs due to causes within the control of
the Company or in the event that the Company
is entitled to a credit for the failure of
the facilities of the Company's UnderlyingCarrier used to furnish service.
Credit for interruption shall commence after
the Customer notifies the Company of the
interruption or when the Company becomes
aware thereof , and ceases when service has
been restored.
For purposes of credit computation , every
month shall be considered to have 720 hours.
Effective: April 26, 1997
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
APR 2 6 1997
Issued: April 16, 1997
Issued By: Kevin Klepper
Title: President
Boise, Idaho
SHEET 18
ORIGINAL
ASSOCIATION ADMINISTRATORS, INC.
IDAHO PUC TARIFF NO.
No credit shall be allowed for an
interruption of a continuous duration of less
than two hours.
The Customer shall be credited for an
interruption of two hours or more at the rate
of 1/720th of the monthly charge for the
facilities affected for each hour or major
fraction thereof that the interruptioncontinues.
Credit Formula:
Credi t = -A- x 720
"A" - outage time in hours"B" - monthly charge for affected acti vi ty
Restoration of Service
The use and restoration of service shall be in
accordance with the priority system specified in part
64, Subpart D of the Rules and Regulations of the
Federal Communications Commission.
Deoosit
The Company does not require deposits.
Advance Payments
The Company does not require advance payments.
Issued: April 16, 1997
Issued By: Kevin Klepper
Title: President
Effective: April 26, 1997
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
APR 2 6 1997
Boise, Idaho
SHEET 19
ORIGINAL
ASSOCIATION ADMINISTRATORS, INC.
IDAHO PUC TARIFF NO.
10 Payment and Billinq
10.
10.
10.
service is provided and billed on a billing
cycle basis , beginning on the date that
service becomes effective. Billing is
payable upon receipt.
The customer is responsible for paYment of
all charges for services furnished to the
Customer, as well as to all persons using the
Customer's codes , exchange lines, facilities
or equipment, with or without the knowledge
or consent of the Customer. The security of
the Customer's Authorization Codes
subscribed exchange lines, and direct connect
facilities is the responsibility of the
Customer. All calls placed using direct
connect facilities , subscribed exchangelines, or Authorization Codes will be billed
to and must be paid by the Customer.
Recurring charges and non-recurring chargesare billed in advance. Charges based on
actual usage during a month and any accrued
interest will be billed monthly in arrears.
All bills are presumed accurate, and shall bebinding on the customer unless obj ection is
received by the Company in writing within 30
days after such bills are rendered. credits , refunds , or adjustments shall be
granted if demand therefore is not received
by the Company in writing within such 30 dayperiod.
Effective: April 26, 1997
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
APR 2 6 1997
Issued: April 16, 1997
Issued By: Kevin Klepper
Title: President
Boise. Idaho
...
SHEET 2 0
ORIGINAL
ASSOCIATION ADMINISTRATORS, INC.
IDAHO PUC TARIFF NO.
11 Collection Costs
In the event Company is required to initiate legal
proceedings to collect any amounts due to Company for
regulated or non-regulated services, equipment orfacilities, or to enforce any judgment obtained against
a Customer , or for the enforcement of any other
provision of this tariff or applicable law , Customer
shall, in addition to all amounts due, be liable to
Company for all reasonable costs incurred by Company in
such proceedings and enforcement actions , including
reasonable attorneys' fees, collection agency fees or
payments , and court costs. In any such proceeding, the
amount of collection costs, including attorneys' fees
due to the Company, will be determined by the court.
2 . 12 Taxes
All federal , state and local taxes , assessmentssurcharges, or fees, including sales taxes, use taxes
gross receipts taxes , and municipal utilities taxes
are billed as separate line items and are not included
in the rates quoted herein, except as described forprepaid calling card service.
13 Late Charge
The Company does not assess late fees.
2 . 14 Returned Check Charqe
The Company does not assess returned check charges.
Issued: April 16, 1997
Issued By: Kevin Klepper
Ti tle: President
Effective: April 26, 1997
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
APR 2 6 1997
Boise, Idaho
SHEET 21
ORIGINAL
ASSOCIATION ADMINISTRATORS, INC.
IDAHO PUC TARIFF NO.
SECTION 3 - DESCRIPTION OF SERVICE
Comoutation of Charqes
1.1
1.2
The total charge for each completed call may
be a variable measured charge dependent on
the duration, distance and time of day of the
call. The total charge for each completed
call may also be dependent only on the
duration of the call , i.e. a statewide flatrate per minute charge. The variable
measured charge is specified as a rate per
minute which is applied to each minute. All
calls are measured in one minute increments
except Office Plan calls which may be
measured in 6 second increments upon customerrequest. All calls are rounded up to the
next whole increment.
Where mileage bands appear in a rate table
rates for all calls are based upon the
airline distance between the originating and
terminating points of the call, as determined
by the vertical and horizontal coordinates
associated with the exchange (the area code
and three digit central office code)
associated with the originating andterminating telephone numbers. If the
Customer obtains access to the Company'
network by a dedicated access circuit, that
circuit will be assigned an exchange for
rating purposes based upon the Customer'
main telephone number at the location where
the dedicated access circuit terminates. The
vertical and horizontal (V & H) coordinates
for each exchange and the airline distance
between them will be determined according to
industry standards.
Issued: April 16, 1997
Issued By: Kevin Klepper
Title: President
Effective: April 26, 1997
Idaho P~blic Utilities Commission
OffIce of the Secretary
ACCEPTED FOR FILING
APR 2 6 1997
Boise, Idaho
SHEET
ORIGINAL
ASSOCIATION ADMINISTRATORS, INC.
IDAHO PUC TARIFF NO.
1.3 Timing begins when the called station is
answered and two way communication ispossible, as determined by standard industry
methods generally in use for ascertaining
answer, including hardware answer supervision
in which the local telephone company sends a
signal to the switch or the software
utilizing audio tone detection. Recognition
of answer supervision is the responsibility
of the Underlying Carrier. Timing for each
call ends when either party hangs up. AAI
will not bill for uncompleted calls.
Customer Comolaints and/or Billinq Disoutes
Customer inquiries or complaints regarding service or
accounting may be made in writing or by telephone to
the Company at:
180 E. Main streetSmithtown, NY 11787
Toll Free 1-800-804-2100
Any objection to billed charges should be reported
promptly to AAI. Adjustments to Customers' bills shall
be made to the extent that records are available and/or
circumstances exist which reasonably indicate that such
charges are not in accordance with approved rates or
that an adjustment may otherwise be appropriate. Where
overbilling of a subscriber occurs , due either to
Company or subscriber error, no liability exists which
will require the Company to pay any interest , dividend
or other compensation on the amount overbilled.
Issued: April 16, 1997
Issued By: Kevin Klepper
Title: President
Effective: April 26, 1997
Idaho P~blic Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
APR 2 6 1997
Boise. Idaho
SHEET
ORIGINAL
ASSOCIATION ADMINISTRATORS, INC.
IDAHO PUC TARIFF NO.
If a Customer accumulates more than One Hundred Dollars
($100.00) of undisputed delinquent AAI 800 Service
charges, the AAI Resp. Org. reserves the right not to
honor that Customer's request for a Resp. Org. change
until such undisputed charges are paid in full.
Level of Service
A Customer can expect end to end network availability
of not less than 99% at all times for all services.
Billinq Enti tv Conditions
When billing functions on behalf of AAI or its
intermediary are performed by local exchange telephone
companies or others , the payment of charge conditions
and regulations of such companies and any regulations
imposed upon these companies by regulatory bodies
having jurisdiction apply. AAI' s name and toll-free
telephone number will appear on the Customer's bill.
Issued: April 16, 1997
Issued By: Kevin Klepper
Title: President
Effective: April 26, 1997
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
APR 2 6 1997
Boise, Idaho
SHEET 2 4
ORIGINAL
ASSOCIATION ADMINISTRATORS, INC.
IDAHO PUC TARIFF NO.
Service Offerinqs
1+ Dialing
The customer utilizes "1+" dialing, or
"10XXX" dialing followed by "1 + ten digits
for interLATA calls , or dials " 10XXX"
followed by "1 + 7 digits" or "1 + 10 digits"
for intraLATA calls.
Travel Cards.
The Customer utilizes an 11 digit "800"
access number established by AAI to access a
terminal. Upon receiving a second dial tone
the Customer uses push button dialing to
enter an identification code assigned by the
Company, followed by the ten digit number of
the called party.
800 Service (Toll free).
This service is a direct access , incoming
only, usage sensitive WATS offering. This is
a service whereby a Customer can be billed at
reduced rates for calls to his premises.
Issued: April 16, 1997
Issued By: Kevin Klepper
Ti tle: President
Effective: April 26, 1997
Idaho P~blic Utilities Commission
OffIce of the SecretaryACCEPTED FOR FILING
APR 2 6 1997
Boise, Idaho
SHEET 2 5
ORIGINAL
ASSOCIATION ADMINISTRATORS, INC.
IDAHO PUC TARIFF NO.
AAI Prepaid Calling Cards.
This service permits use of AAI Prepaid
Calling Cards for placing long distancecalls. Customers may purchase AAI Prepaid
Calling Cards at a variety of retail outlets
or through other distribution channels. AAI
Prepaid Calling Cards are available at a
variety of face values ranging from five
dollars ($5.00), in one dollar ($1.00)
increments. AAI Prepaid Calling Card service
is accessed using the AAI toll-free number
printed on the card. The caller is prompted
by an automated voice response system to
enter his/her Authorization Code , and then to
enter the terminating telephone number.
AAI's processor tracks the call duration on a
real time basis to determine the number of
Telecom units consumed. The total consumed
Telecom Units for each call , which includes
applicable taxes , is deducted from the
remaining Telecom unit balance on the
Customer's AAI Prepaid Calling Card.
All calls must be charged against an AAI
Prepaid Calling Card that has a sufficient
Telecom Unit balance. A Customer's call will
be interrupted with an announcement when the
balance is about to be depleted. Such
announcement will occur when five (5) minutes
and when one (1) minute remain before the
balance will be depleted , based upon the
terminating location of the call.
Issued: April 16, 1997
Issued By: Kevin Klepper
Title: President
Effective: April 26,1997
Idaho P~blic Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
APR 2 6 1997
Boise, Idaho
SHEET 2 6
ORIGINAL
ASSOCIATION ADMINISTRATORS, INC.
IDAHO PUC TARIFF NO.
In order to continue the call, the Customer
can either call the toll-free number on the
back of the AAI Prepaid Calling Card and
recharge" the balance on the card using a
nationally recognized credit card , or the
Customer can throw the card away and purchase
a new one. Calls in progress will be
terminated by the Company if the balance on
the AAI prepaid Calling Card is insufficient
to continue the call and the Customer fails
to enter the number of another valid AAI
Prepaid Calling Card prior to termination.
A card will expire 12 months from the date of
purchase, or the date of last recharge
whichever is later.
A credit allowance for AAI Prepaid Calling
Card Service is applicable to calls that are
interrupted due to poor transmission , one-way
transmission, or involuntary disconnection of
a call. A Customer may also be granted
credi t for reaching a wrong number. recei ve the proper credit , the Customer must
notify the Company at the designated toll-
free customer service number printed on the
AAI Prepaid calling Card and furnish the
called number , the trouble experienced (e. g.
cut-off, noisy circuit, reached wrong number,
etc. ), and the approximate time that the callwas placed.
When a call charged to an AAI Prepaid Calling
Card is interrupted due to cut-off, one-way
transmission, or poor transmissionconditions, the Customer will receive a
credi t equivalent of one Telecom Unit.
Issued: April 16, 1997
Issued By: Kevin Klepper
Title: President
Effective: April 26, 1997
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
APR 2 6 1997
Boise. Idaho
SHEET
ORIGINAL
ASSOCIATION ADMINISTRATORS, INC.
IDAHO PUC TARIFF NO.
Credit allowances for calls pursuant to AAI
Prepaid Card Service do not apply for
interruptions not reported promptly to the
Company or interruptions that are due to the
failure of power, equipment or systems not
provided by the Company.
Credit for failure of service shall be
allowed only when such failure is caused by
or occurs due to causes wi thin the control of
the Company.
The Company will block all calls beginning
with the NPA "900" and NXX "976" calls
therefore such calls can not be completed.
Local Calls and Directory Assistance.
Local calls will not be accepted or
completed. AAI does not provide local
directory assistance. Access to long
distance directory assistance is obtained by
dialing 1 + 555-1212 for listings within the
originating area code and 1 + (area code) +
555-1212 for other listings. When more than
one number is requested in a single call , a
charge may apply for each number requested.
A charge will be applicable for each number
requested, whether or not the number is
listed or published.
Issued: April 16, 1997
Issued By: Kevin Klepper
Title: President
Effective: April 26,1997
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
APR 2 6 1997
Boise. Idaho
SHEET
ORIGINAL
ASSOCIATION ADMINISTRATORS, INC.
IDAHO PUC TARIFF NO.
specialized pricing Arrangements.
customized service packages and competi ti ve
pricing packages at negotiated rates may be
furnished on a case-by-case basis in response
to requests by Customers to the Company for
proposals or for competitive bids. Service
offered under this tariff provision will be
provided to Customers pursuant to contract.
Unless otherwise specified, the regulations
for such arrangements are in addition to the
applicable regulations and prices in other
sections of the tariff. Specialized rates or
charges will be made available to similarly
situated Customers on a non-discriminatorybasis. All such arrangements will be filed
as required by Commission rules andregulations.
Emergency Call Handling Procedures
Emergency "911" calls are not routed to
company, but are completed through the local
network at no charge.
Promotional Offerings
The Company may, from time to time , make
promotional offerings to enhance the
marketing of its services. These offerings
may be limited to certain dates, times and
locations. The Company will notify the
Commission of such offerings as required by
Commission rules a~d regulations.
Issued: April 16, 1997
Issued By: Kevin Klepper
Title: President
Effective: April 26,1997
Idaho P~blic Utilities Commission
OffIce of the Secretary
CCEPTED FOR FILING
APR 2 6 1997
Boise. Idaho
SHEET
ORIGINAL
ASSOCIATION ADMINISTRATORS, INC.
IDAHO PUC TARIFF NO.
SECTION 4 - RATES
1+ Dialinq
standard Plan:
Monday thru Friday:
11:00 p.m. - 8:00 a.
$0.180 per minute
$0.135 per minute
$0.105 per minute
8:00 a.m. - 5:00 p.
5:00 p.m. - 11:00 p.
Weekends:
11:00 p.m. Friday - 8:00 a.m. Monday $ . 105 per minute
Dime Plan:
Monday thru Friday:
7:00 a.m. - 7:00 p.$0.220 per minute
$0.100 per minute7:00 p.m. - 7:00 a.
Weekends:
7:00 p.m. Friday - 7:00 a.m. Monday
Office Plan:
100 per minute
24 hrs per day, 7 days per week $0.15 per minute
Travel Cards
$0.22 per minute
A service charge of $.75 will apply per call
Issued: April 16, 1997
Issued By: Kevin Klepper
Title: President
Effective: April 26, 1997
Idaho P~blic Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
APR 2 6 1997
Boise, Idaho
SHEET 3 0
ORIGINAL
ASSOCIATION ADMINISTRATORS, INC.
IDAHO PUC TARIFF NO.
Toll Free
Standard Plan:
Monday thru Friday:
11:00 p.m. - 8:00 a.
$0.180 per minute
$0.135 per minute
$0.105 per minute
8:00 a.m. - 5:00 p.
5:00 p.m. - 11:00 p.
Weekends:
11:00 p.m. Friday - 8:00 a.m. Monday
$ .
105 per minute
Dime Plan:
Monday thru Friday:
7:00 p.m. - 7:00 a.
$0.220 per minute
$0.100 per minute
7:00 a.m. - 7:00 p.
Weekends:
7:00 p.m. Friday - 7:00 a.m. Monday
$ .
100 per minute
Office Plan:
24 hrs per day, 7 days per week $0.15 per minute
Issued: April 16, 1997
Issued By: Kevin Klepper
Title: President
Effective: April 26,1997
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
APR 2 6 1997
Boise, Idaho
SHEET 31
ORIGINAL
ASSOCIATION ADMINISTRATORS, INC.
IDAHO PUC TARIFF NO.
preoaid Callinq Cards
AAI Prepaid Calling Cards are available in various
Telecom unit denominations. Prepaid Calling Cards may
be recharged in $1 increments (min. $5). Prices are
inclusive of all taxes.
Price Per Telecom unit
Cards will be decremented by one Telecom unit for each
minute or fractional part of a minute for intrastate calls.
These rates apply twenty-four hours per day, seven days per week.
Directorv Assistance
Rate Period Calculations
When a call spans more than one rate period , total charges
for the minutes in each rate period are calculated and the
results for each rate period are totaled to obtain the total
ca II charge.
Issued: April 16, 1997
Issued By: Kevin Klepper
Title: President
Effective: April 26,1997
Idaho Public Utilities Gommj~QQ
Office of the Secretarjl
ACCEPTED FOR FtUNQ
APR 2 6 1997
Boise, Idaho