20230728Motion for Reconsideration.pdf

Sherry Cole Pro Se
350 S 12th W #14
Saint Anthony Idaho 83445
[phone]
[e-mail]
BEFORE THE IDAHO PUBLIC UTILITIES COMMISSION
Motion for RECONSIDERATION
)
) CASE NO. PAC-E-23-12
)
SHERRY COLE PETITIONER IN THE PROCEEDING AGAINST PACIFICORP DBA
ROCKY MOUNTAIN POWER RESPONDANT
I BEG YOUR INDULGENCE AS WAS UNABLE TO OBTAIN PROPERLY
FORMATED FORMS AND DO NOT AS THE REPSONDENTS LAWYER SO APPTLY
POINTED OUT I DO NOT HAVE LEGAL TRAINNG SO YES THERE ARE BOUND TO
BE ERRORS I WAS UNABLE TO OBTAIN LEGAL ASSISTANCE FOR THE
PROCEEDING SO DOING THE BEST I CAN AS THIS IS CONFUSING FOR ME AS
IT'S NOT IN THE COURT SYSTEM.
THE FACTS OF THE CASE SUPPORTED BY THE DOCUMENTATION IN EXHIBIT 1
THROUGH 3 ARE: AND IDAHO CODE Statutory Reference: Idaho Code § 61-642.
Cross-Reference: Rules 005, 200, 204, 313.
Cross-Reference: Rules 005, 200, 204, 313.
WHICH SHOULD BE GRANTED AN EXPEMPTION TO THE 3 YEAR LIMIT AS I
CONTACTED THEM AS SOON AS I HAD THE PROOF I NEEDED TO TRY AND
RECOUP THE MONEY OVERCHARGED AS PREVIOUS CHECK AFTER THE MOVE
OF METER BANKS BY ROCKY MOUNTAIN POWER SAID EVERYTHING WAS FINE.
RECEIVED
2023 JULY 28, 2023 8:00AM
IDAHO PUBLIC
UTILITIES COMMISSION
I WAS MISINFORMED BY ROCKY MOUNTAIN POWER AND THE INFORMAL
INVESTIGATOR JON KRUSK WHY ORIGINALLY ASKED FOR THE 1620.08 MINUS
THE 450.00 GOOD WILL WAS INCORRECT AMOUNT:
THAT ON DEC 2022 A REPAIR CREW WAS DISPATCHED. AND WAS DISCOVERED
THAT 2 OF THE 4 METERS HAD BEEN CROSSED WHEN THEY WERE MOVED.
THEY TURNED MY METER OFF AND INSTEAD OF TURNING OFF MY POWER IT
TURNED OFF THE NEIGHBORS INSTEAD , THEY WERE ABLE TO FIX MY BAD
METER AND TOLD ME SOMEONE WOULD BE OUT IN A COUPLE OF DAYS AS
THE 2 METER WERE CROSSED, WHICH DID NOT OCCUR SO I CALLED BACK IN
JANUARY AND REQUESTED A REPORT FOR THE CROSSED METERS
MENTIONED AS CREW SAID THEY WOULD BE OUT IN A FEW DAYS AND HAD
NOT BEEN OUT, CAN BE SEEN FROM MY HOME, BE SENT TO ME WHICH IS
EXHIBIT 1: REPORT FROM ROCKY MOUNTAIN POWER.INCLUDING THE
REMEDIES AND THE PROBLEM REVERIFYING WHAT DISPATCHED CREW HAD
TOLD ME IN DECEMBER 2022
EXHIBIT 2: IS A BREAK DOWN OF THEM CORRECTING BILLING FOR 6 MONTHS
OF BEING OVER CHARGED FOR MY NEIGHBORS METER INSTEAD OF MINE.
JANUARY 2023 DUE IN FEBRUARY 2023 THEY SAID THAT IS ALL THAT IS
ALLOWED BY STATE LAW.
EXHIBIT 3 IS FEBRUARY BILL DUE IN MARCH WHERE THEY ADDED IN 1620.08
TO MY BILL SAYING THE LINES WERE NOT CROSSED NOW AND HAD NEVER
BEEN WHEN THEY WENT OUT IN FEBRUARY AND MARCH, IGNORING THAT
THEY HAD BEEN UNCROSSED IN JANUARY 2023
RESPONDENTS IGNORED THE FIRST SUMMONS ALL ARE UPLOADED BY
STAFF TO CASE FILE BUT A SECOND SUMMONS WAS ISSUED 13 DAYS LATER
WITHOUT CANCELLATION OF THE FIRST SUMMONS WHICH WAS UPLOADED
BY STAFF TO CASE FILE ALSO
WHEN I TRIED CALLING THE OFFICE IN MARCH THE CUSTOMER SERVICE
UNDERSTOOD THE PROBLEM I WAS TRYING TO WORK WITH THEM ON BUT
HAD TO PASS ME TO THE SUPERVISOR WHO DID NOTHING BUT TELL ME
THERES NOTHING THEY COULD DO ABOUT THE CHARGES THEY HAD ADDED
ON FOR FEB BILL DUE IN MARCH THAT THE METERS HAD NEVER BEEN
CROSSED WHICH ALREADY HAD PROOF OF AND IT BEING FIXED IN JANUARY
2023, ASKED FOR A MANAGER AT THIS POINT AND WAS TOLD TO LEAVE A
MESSAGE WHAT IT WAS CONCERING AND DID, I SHOULD HEAR BACK WITHIN
NO MORE THAN 10 BUSSINESS DAYS AND STILL NEVER HEARD BACK FOM
THEM TO DATE.
IF IT WAS ANYBODY ELSE BUT A PUBLIC UTILITY THEY WOULD BE FACING
CRIMINAL CHARGES FOR GRAND THEFT EVEN JUST FOR FEB FOR MARCH LET
ALONE THE MONEY THEY OWED ME BACK
RELIEF REQUESTED
I PRAY THAT THE COMMISSION WILL AS I HAVE IN GOOD FAITH TRIED TO
WORK WITH THE COMPANY EVEN STUGGLING WITH THE LEGALITIES, THEN
THROUGH AN INFORMAL HEARING TRIED TO WORK WITH THEM TO NO AVAIIL
AND TRYING TO NEGOTIATE WHEN THEIR LAWYER CONTACTED ME, ORDER
THE CORRECT AMOUNT OF MONEY WRONGFULLY CHARGED ME AND ADDED
TO THE BIL1620.08 WITHOUT IT BEING OWED THEM AS METERS WERE
CROSSED FROM TIME THEY MOVED THE METER BANK UNTIL JANUARY 2023 .
I DID OFFER THEM IF THEY WANTED TO GO BACK AND FIGURE CORRECTLY
AS THEY HAD ACESS TO BOTH METERS INSTEAD OF GOING ON THE ESTIMATE
OF THE 6 MONTHS ALREADY CREDITED AND REMOVE THE 1620.08 THAT THEY
WERE NOT ENTITLED TO CHARGE ME, MINUSED OUT THAT 6 MONTH CREDIT
AND A 450 GOOD WILL CREDIT FOR APPROXIMATE TOTAL OF 10870.00 OVER
THE TIME I WAS PAYING FOR ENERGY USAGE THAT WAS NOT MINE AND WAS
OVER CHARGED NOT UNDER CHARGED, IF I WAS FULLY REIMBURSED I
WOULD HAVE DONE THEIR NO FURTHER LIABILITY AND THEY HAD THE OPTION
OF GOING BACK AND DOING THE WORK TO GET CORRECT AMMOUNT AS THAT
IS JUST AND FAIR TO BOTH PARTIES, AS ONLY 2 OF 4 METERES WERE
INVOLVED. AND IT WOULD HAVE EASILY BEEN RESOLVED WITH THE
RESPONDANT ROCKY MOUNTAIN POWER
EXHIBIT 1 REDACTED
... ROCKY MOUNTAIN
~POWER
POWERING YOUR GREATNESS
SHERRY COLE
FRANCISCO L SANTIBANEZ
Dear Sherry Cole and Francisco L Santibanez:
Ace
Recent mvesttgauon shows that you were billed incorrectly for electnc service at .
14, Saint Anthony. Idaho You were billed for a meter that serves a neighboring
meter that provides service to you. This is most often the result of incorrect meter
the property's builder electncian. or owner We have taken action to fix the probl
correctly in the future
Your bill from May 25, 2022 to December 28, 2022 has been corrected to reflect y,
a credit of $1,262 52 will be subtracted from your next bill.
We are committed to providing excellent customer service and making sure you
ttmely bitls. If you would like more information or have any questions, please call t
1-888-221-7070 Any of our customer service representatives will be happy to ass1:
Our secure, convenient. and easy-to-use website empowers you to manage your
stay informed by signing up for email alerts, text alerts, or both. Once you have es
profile. you can choose to go paperless and receive monthly email notifications wt
set up automatic payments, enroll in Equal Pay, plus mu:h more Download,ng ot
Apple and Android devices 1s another option for quickly accessing your electr
provides many self-service channels, including the ability to report and track outa~
and look up your account history Get started at www.rockymountampower net
It's a pleasure to serve you
Sincerely
Rocky Mountain Power
Para mas ,nformaci6n, /lame al 1-888-225-2611 para hablar con un representame ,
EXHIBIT 2 REDACTED
SHERRY COLE
FRANCISCO L SANTIBANEZ -:.ii 1 ii I ii ii
Your Balance With Us Payments Received
.. ,M~I-CLA5-S MA" PRESORTED
U,S, POSTAGE
PAID
PAClr.lCORP
Questions: Call
1 ·888-221-7070
24 hours a day,
7 days a week
rockymountainpower.net
Previous Account Balance 365.53 DATE DESCRIPTION AMOUNT ------------------------
Payments/Credits -150.00 Jan 3, 2023 Payment Received -Thank You 150.00
New Charges +669.18 Total Payments ------------
Adjustments -1,857 .20
Current Account Balance ·$972.49
Note: One or more of your services has been adjusted. If you would like more information or have any
questions, please call us anytime toll free at 1·888·221-7070.
Detailed Account Activity
ITEM 6 · ELECTRIC SERVICE
METER SERVICE PERIOD
NUMBER From To
342852591 May 25, 2022 May 26, 2022
350 S 12TH W Trlr 14 Saint Anthony ID
Residential Schedule 1
ELAPSED METER READINGS
DAYS Previous Current
1 5971 6016
METER
MULTIPLIER
1.0
Current Month Estimated. Your bill may not reflect actual usage.
NEW CHARGES • 05/22 UNITS COST PER UNIT
CLOSING CHARGES
Basic Charge -Single Phase for 1 day(s)
Energy Charge Winter Block 1 for 1 day(s) 33 kwh 0.0933050
Energy Charge Winter Block 2 for 1 day(s) 12 kwh 0.1091650
Energy Cost Adjustment for 1 day(s) 45 kwh 0.0035400
Customer Efficiency Services 0.0225000
Tax Act Adjustment for 1 day(s) 45 kwh -0.0018200
B PA Columbia River Benefits for 1 day(s) 45 kwh -0 0101330
AMOUNT USED
THIS MONTH
45 kwh
$150.00
CHARGE
0.27
3.08
1.31
0.16
0.11
-0.08
-0.46
See reverse 0
Write account number on check & mail lo: Rocky Min Power, PO Box 26000, Portland, OR 97256-0001 RETAIN THIS PORTION FOR YOUR RECORDS.
'ROCKY MOUNTAIN
~POWER
PO BOX 400
PORTLAND OR 97207
ROCKY MTN POWER
PO BOX 26000
t INSERTTHIS t
EDGE FIRST
PORTLAND OR 97256-0001
11• 1 •'1111I111111•1111111111111 I• 111111•111• 111111 • • 1111 •I 1111111
AEnJAN THIS PORTION WITH YOUR PAYMENT.
... ROCKY MO
~POWE_R
BILLING DATE:
ACCOUNT NUMBER: 7
DUE DATE:
AMOUNT DUE:
Hlstorlcal Data • ITEJ
150
120
f 90
60 I 30 I
I
2022 JF MAMJJ
Your Aftrlle Diily kwll
PERIOO ENDING Jan
Avg. Dally Temp. 4
Total kWt
Avg. kw11 per Day 4
Cost per Jay SO
Effective March 6, 2023, r
phone payments and onlir
increase from $1.75 to S 1
$500 maximum.
Effective f.Aarch 6, 2023, c
phone pavments and onlh
increase from $1.75 to S7
$2.000 m3x1mum.
ute Payment Charge tor
A late payment ch3rge of
charged on the delmquen
month.
O Change of Malling
Check here & provi1
Account Number:
Date Due:
AMOUNT DUE:
Pluse ent1r the amount ench
SHERRY COLE
FRANCISCO L SANTIBAN
350 S 12TH W TRLR 14
SAINT ANTHONY ID 8341
EXHIBIT 2-1
IS UPLOADED BY THE STAFF ON THE CASE PAGE CANNOT INSERT IT IN THIS
EXHIBIT 2-2
IS UPLOADED BY THE STAFF ON THE CASE PAGE CANNOT INSERT IT THIS
SHERRY COLE
FRANCISCO L SANTIBANEZ
HR~I-CLASS
""'" PRESORTED
Questions: Call
1-888-221-7070
24 hours a day, -.. U.S. POSTAGE
PAID
PAClf'ICOAP 7 days a week
rockymountainpower.net
Your Balance With Us Payments Received
Previous Account Balance .972.49 DATE DESCRIPTION
Payments/Credits 0.00 Jan 30, 2023 Payment Adjustment: Refund Pending Approval
New Charges +505.54 Jan 30, 2023 Payment Adjustment: Refund Pending Approval
Adjustments + 1,621.08 Feb 3, 2023 Payment Adjustment: Refund Applied to Account
Current Account Balance $1,154.13 Feb 3, 2023 Payment Adjustment: Refund Applied to Account
Total Payments
Note: One or more of your services has been adjusted. If you would like more information or have any
questions, please call us anytime toll free at 1-888-221-1070.
Detailed Account Activity
ITEM 9 · ELECTRIC SERVICE 350 S 12TH W Trlr 14 Saint Anthony ID
Residential Schedule 1
AMOUNT
·486.00
·215.00
486.00
215.00
$0.00
METER SERVICE PERIOD ELAPSED METER READlflGS METER AMOUNT USED
NUMBER From To DAYS Previous Current MULTIPLIER THIS MONTH
341834327 Jan 27, 2023 Jan 27, 2023 26042 26042 1.0
342852591 Jan 28, 2023 Feb 27, 2023 26042 30775 1.0
Total 31 4,733 kwh
Next scheduled read date: 03-28. Date may vary due to scheduling or weather.
NEW CHARGES · OZ/23 UNITS COST PER UNIT CHARGE
Basic Charge· Single Phase 8.00
Energy Charge Winter Block 1 1,000 kwh 0.0933050 93.31
Energy Charge Winter Block 2 3,733 kwh 0.1091650 407.51
Energy Cost Adjustment 4,733 kwh 0.0073300 34.69
Customer Efficiency Services 0.0250000 13.59
Tax Act Adjustment 4,733 kwh ·0.0018200 ·8.61
B PA Columbia River Benefits 4,733 kwh ·0.0101330 ·47.96
See reverse Q
Write account number on check & mall to: Rocky Min Powsr, PO Box 26000, Portland, OR 97256-0001 RETAIN THIS PORTION FOR YOUR RECORDS.
.. ROCKY MOUNTAIN
~POWER
PO BOX 400
PORTLAND OR 97207
ROCKY MTN POWER
PO BOX 26000
t INSERT THIS t
EDGE FIRST
PORTLAND OR 97256-0001
11111111111 I I I I II I I I I ii 1111111 I I 111111 I I 111 • 1 I••· I I• 11111 I 1 • I 111 I
RETURN THIS PORTION WITH YOUR PAYMENT.
.... ROCKY I\
"IIIIIIPOWER
BILLING DATE:
ACCOUNT NUMBER:
____ DUE DATE:
AMOUNT DUE:
HiltlrlcalDlfl·
155
12,
f 93
62 I 31
2022 FMAMJ
YaarAftrapDally
PERIOD ENOING
Avg. Dally Temp.
Total kwh
Avg.kwh per Day
Cost per Day
Effective March 6, 20.
phone payments and
increase from $1.75 t
$500 maximum.
Effective March 6, 20:
phone payments and
Increase from $1.75 t
$2,000 maximum.
Late P,ymsnt C//8((}1
A late payment charD
charged on the defim
month.
□Change of Mall
Check here & p
Account Number:
Date Due:
AMOUNT DUE:
Pleas, enter rhe amount
SHERRY COLE
FRANCISCO L SANTII
350 S 12TH W TRLR
SAINT ANTHONY ID I
EXHIBIT 2-1 REDACTED