HomeMy WebLinkAbout20030603Performance Report.pdfhi,
FjVED:'.1:. G .
~;,
- P F , iI_-
Ii'I~"
/--
1900 S W. Fourth Avenue
Portland, Oregon 97201
. PACIFICORP
Pacific Power Utah Power 2003 JUN -2 PM 2: 06
1:)1" r;,i
:. ,j~,
U l
UTili! IES COt-iMiSSiON
VIA OVERNIGHT MAIL
May 29, 2003
Idaho Public Utilities Commission
472 West Washington Street
Boise ill 83720
Attention: Jean Jewell
Commission Secretary
RE: Docket No. PAC-99-1 ScottishPower/PacifiCorp Merger Commitments
Please find enclosed PacifiCorp s annual report for the period April 2002 through March 2003
detailing the Company s performance in meeting the Customer Guarantees which were agreed to as a
result of the merger between ScottishPower and PacifiCorp. Year-to-date information is provided as
well.
If you have any questions or require further information, please call me at (503) 813-7408.
Sincerely,
R~ ~
/)!j--
Carole Rockney, Director
Customer and Regulatory Liaison
Beverly Barker - Idaho Public Utilities Commission
Matthew Wright - Executive Vice President, Power Delivery
Enclosures
'~
.
P
A
C
I
F
I
C
O
R
P
Id
a
h
o
De
s
c
r
i
p
t
i
o
n
.
S
A
l
O
l
(
S
y
s
t
e
m
av
a
i
l
a
b
i
l
i
t
y
i
n
m
i
n
u
t
e
s
p
e
r
c
u
s
t
o
m
e
r
)
.
S
A
I
F
I
(
S
y
s
t
e
m
re
l
i
a
b
i
l
i
t
y
i
n
i
n
t
e
r
r
u
p
t
i
o
n
s
p
e
r
c
u
s
t
o
m
e
r
)
.
M
A
I
F
I
(
M
o
m
e
n
t
a
r
y
in
t
e
r
r
u
p
t
i
o
n
s
p
e
r
c
u
s
t
o
m
e
r
)
.
W
o
r
s
t
P
e
r
f
o
r
m
i
n
g
Ci
r
c
u
i
t
s
-
C
i
r
c
u
i
t
P
e
r
f
o
r
m
a
n
c
e
I
n
d
i
c
a
t
o
r
(
C
P
I
)
'
Fi
s
c
a
l
Y
e
a
r
2
0
0
1
:
Go
s
h
e
n
1
1
Go
s
h
e
n
1
2
Id
a
h
o
F
a
l
l
s
1
2
Le
w
i
s
t
o
n
1
2
Sa
n
d
C
r
e
e
k
1
1
Fis
c
a
i
Y
e
a
r
2
0
0
2
:
Eg
i
n
1
1
Ma
l
a
d
1
3
Eg
i
n
1
2
Id
a
h
o
F
a
l
l
s
1
1
Ha
m
e
r
1
1
Fis
c
a
l
Y
e
a
r
2
0
0
3
,
Wi
n
s
p
e
r
2
2
Th
o
r
n
t
o
n
1
1
Mo
n
t
p
e
i
i
e
r
1
3
Id
a
h
o
F
a
l
l
s
1
4
Ho
l
b
r
o
o
k
1
1
Fi
s
c
a
l
Y
e
a
r
2
0
0
4
:
Be
r
e
n
i
c
e
2
1
Be
r
e
n
i
c
e
2
2
So
u
t
h
F
o
r
k
1
3
A
n
t
e
l
o
p
e
F
l
a
t
s
Uc
o
n
1
1
Al
e
x
a
n
d
e
r
1
1
.
P
o
w
e
r
s
u
p
p
l
y
re
s
t
o
r
e
d
w
i
t
h
i
n
3
h
o
u
r
s
.
C
a
l
l
s
an
s
w
e
r
e
d
w
i
t
h
i
n
2
0
s
e
c
o
n
d
s
.
R
e
s
p
o
n
d
t
o
co
m
m
i
s
s
i
o
n
c
o
m
p
l
a
i
n
t
s
w
i
t
h
i
n
3
d
a
y
s
.
R
e
s
p
o
n
d
t
o
co
m
m
i
s
s
i
o
n
c
o
m
p
l
a
i
n
t
s
r
e
g
a
r
d
i
n
g
s
e
r
v
i
c
e
di
s
c
o
n
n
e
c
t
s
w
i
t
h
i
n
4
h
o
u
r
s
Co
m
m
i
s
s
i
o
n
c
o
m
p
l
a
i
n
t
s
r
e
s
o
l
v
e
d
w
i
t
h
i
n
3
0
d
a
y
s
1
B
a
s
e
l
i
n
e
s
h
a
v
e
b
e
e
n
p
r
o
p
o
s
e
d
a
n
d
a
r
e
p
e
n
d
i
n
g
a
p
p
r
o
v
a
l
.
Cu
s
t
o
m
e
r
S
e
r
v
i
c
e
C
o
m
m
i
t
m
e
n
t
s
-
Pe
r
f
o
r
m
a
n
c
e
S
t
a
n
d
a
r
d
s
Ap
r
i
l
2
0
0
2
-
Ma
r
c
h
2
0
0
3
Re
v
i
s
e
d
ba
s
e
l
i
n
e
s
un
d
e
r
de
v
e
l
o
p
m
e
n
t
59
4
83
5
31
7
33
6
24
9
31
6
19
8
19
7
28
4
16
9
14
2
14
7
12
4
13
0
29
4
44
6
38
0
27
3
24
3
21
9
No
t
a
p
p
l
i
c
a
b
l
e
No
t
a
p
p
l
i
c
a
b
l
e
No
t
a
p
p
l
i
c
a
b
l
e
No
t
a
p
p
l
i
c
a
b
l
e
No
t
a
p
p
l
i
c
a
b
l
e
.
'
ap
c
e
t
;P
e
r
f
o
r
m
a
n
c
e
, 2
Q
0
2
(
:
'
at
M
a
r
c
h
i
:
2
0
Q
p
21
6
,
56
6
*
2
3
5
,
31
9
55
6
*
2.
4
4
3
36
9
*
0
,
07
8
Ne
w
C
P
I
w
i
l
l
b
e
r
e
p
o
r
t
e
d
i
n
Ma
y
2
0
0
5
Ne
w
C
P
I
w
i
l
l
b
e
r
e
p
o
r
t
e
d
i
n
Ma
y
2
0
0
6
Ne
w
C
P
I
w
i
l
l
b
e
r
e
p
o
r
t
e
d
i
n
Ma
y
2
0
0
7
Ne
w
C
P
I
w
i
l
l
b
e
r
e
p
o
r
t
e
d
i
n
Ma
y
2
0
0
8
92
%
86
%
81
%
80
%
10
0
%
10
0
%
10
0
%
10
0
%
10
0
%
10
0
%
Re
d
u
c
e
S
A
I
D
I
b
y
1
0
%
f
r
o
m
r
e
v
i
s
e
d
b
a
s
e
l
i
n
e
Re
d
u
c
e
S
A
I
F
I
b
y
1
0
%
f
r
o
m
r
e
v
i
s
e
d
b
a
s
e
l
i
n
e
Re
d
u
c
e
M
A
I
F
I
b
y
5
%
f
r
o
m
r
e
v
i
s
e
d
b
a
s
e
l
i
n
e
Re
d
u
c
e
C
P
I
'
s
b
y
2
0
%
f
r
o
m
r
e
v
i
s
e
d
b
a
s
e
l
i
n
e
80
%
80
%
10
0
%
10
0
%
95
%
2
B
a
s
e
l
i
n
e
C
P
I
f
i
g
u
r
e
s
a
r
e
b
a
s
e
d
o
n
3
-
ye
a
r
s
e
n
d
e
d
d
a
t
a
a
s
o
f
D
e
c
e
m
b
e
r
3
1
,
2
0
0
0
f
o
r
F
Y
2
0
0
1
a
n
d
F
Y
2
0
0
2
c
i
r
c
u
i
t
s
:
3
-
ye
a
r
s
e
n
d
e
d
D
e
c
e
m
b
e
r
3
1
,
2
0
0
1
f
o
r
F
Y
2
0
0
3
c
i
r
c
u
i
t
s
:
3
-
ye
a
r
s
e
n
d
e
d
D
e
c
e
m
b
e
r
3
1
,
2
0
0
2
f
o
r
F
Y
2
0
0
4
c
i
r
c
u
i
t
s
,
I
m
p
r
o
v
e
m
e
n
t
p
e
r
i
o
d
i
s
2
y
e
a
r
s
a
f
t
e
r
id
e
n
t
i
f
i
c
a
t
i
o
n
y
e
a
r
,
f
o
l
l
o
w
e
d
b
y
a
3
-
ye
a
r
p
e
r
i
o
d
t
o
r
e
c
a
l
c
u
l
a
t
e
C
P
I
.
3
R
e
f
l
e
c
t
s
s
y
s
t
e
m
-
w
i
d
e
p
e
r
f
o
r
m
a
n
c
e
f
o
r
i
m
p
r
o
v
e
d
a
c
c
u
r
a
c
y
,
No
t
e
:
P
e
r
f
o
r
m
a
n
c
e
f
i
g
u
r
e
s
e
x
l
u
d
e
i
m
p
a
c
t
s
o
f
m
a
j
o
r
e
v
e
n
t
s
,
.
F
Y
2
0
0
2
P
e
r
f
o
r
m
a
n
c
e
h
a
s
b
e
e
n
u
p
d
a
t
e
d
t
o
r
e
f
l
e
c
t
m
o
r
e
a
c
c
u
r
a
t
e
r
e
p
o
r
t
i
n
g
s
t
a
t
i
s
t
i
c
s
f
o
r
S
A
I
D
I
,
S
A
I
F
I
,
M
A
I
F
I
d
u
e
t
o
t
e
c
h
n
o
l
o
g
y
i
m
p
r
o
v
e
m
e
n
t
s
,
cu
s
t
o
m
e
r
gu
a
r
a
n
t
e
e
s
-
P
A
C
I
F
I
C
O
R
P
CG
1
CG
2
CG
3
CG
4
CG
5
CG
6
CG
7
CG
8
De
s
c
r
i
p
t
i
o
n
Re
s
t
o
r
i
n
g
S
u
p
p
l
y
Ap
p
o
i
n
t
m
e
n
t
s
Sw
i
t
c
h
i
n
g
o
n
P
o
w
e
r
Es
t
i
m
a
t
e
s
Re
s
p
o
n
d
t
o
B
i
l
l
i
n
g
I
n
q
u
i
r
i
e
s
Re
s
p
o
n
d
t
o
M
e
t
e
r
P
r
o
b
l
e
m
s
No
t
i
f
i
c
a
t
i
o
n
o
f
P
l
a
n
n
e
d
I
n
t
e
r
r
u
p
t
i
o
n
s
Po
w
e
r
Q
u
a
l
i
t
y
C
o
m
p
l
a
i
n
t
s
Ja
n
l
.
l
a
r
y
+
l
'
I
I
I
~
Ev
e
n
t
s
,
,
F
a
i
l
u
r
e
s
l5
i
$
c
a
l
"
Ye
a
I
'
E
n
d
1
,
2
0
0
3
'
,
24
.
4
8
8
22
4
42
7
63
5
29
1
10
5
26
,
18
4
10
0
,
99
,
10
0
,
99
,
99
,
10
0
,
10
0
,
10
0
,
Ev
e
n
t
s
$0
1
3
3
75
4
$5
0
1
20
2
$0
2
07
3
$1
5
0
3
06
6
$1
5
0
90
6
$0
$0
76
8
$0
,
$
~
~
Q
~1
,
a
3
5
fa
i
l
u
r
e
s
%$
l
I
,
CC
e
s
s
10
0
,
99
,
99
,
99
,
99
,
95
,
99
,
10
0
,
Ja
n
u
a
r
y
-
Ma
r
c
h
2
0
0
3
(
F
Y
2
0
0
3
)
Id
a
h
o
Fi
s
c
a
l
Y
e
a
r
E
n
d
2
0
0
2
Pa
i
d
Ev
e
n
t
s
Fa
i
l
u
r
e
s
%
S
u
c
c
e
s
s
Pa
i
d
13
4
61
8
99
,
$2
2
5
$5
0
15
6
10
0
,
95
0
35
7
99
,
$9
5
0
$7
5
0
18
7
99
,
$1
5
0
$4
5
0
16
4
99
,
$3
0
0
$1
0
0
10
0
,
$1
5
0
45
1
99
,
$1
0
0
10
0
,
$3
,
4
5
0
1
4
2
03
7
99
.
72
5
99
,
9
O
J
~
99
.
Ge
n
e
r
a
l
C
o
m
m
e
n
t
s
:
P
a
c
i
f
i
C
o
r
p
s
s
u
c
c
e
s
s
r
a
t
e
c
o
n
t
i
n
u
e
s
t
o
p
o
r
t
r
a
y
t
h
e
C
o
m
p
a
n
y
s
h
i
g
h
l
e
v
e
l
o
f
p
e
r
f
o
r
m
a
n
c
e
u
n
d
e
r
t
h
e
C
u
s
t
o
m
e
r
G
u
a
r
a
n
t
e
e
s
P
r
o
g
r
a
m
,
F
a
i
l
u
r
e
s
h
a
v
e
i
n
c
r
e
a
s
e
d
c
o
m
p
a
r
e
d
t
o
l
a
s
t
y
e
a
r
d
u
e
t
o
in
c
r
e
a
s
e
d
p
r
o
g
r
a
m
o
v
e
r
s
i
g
h
t
a
n
d
u
n
d
e
r
s
t
a
n
d
i
n
g
o
f
w
h
a
t
c
o
n
s
t
i
t
u
t
e
s
a
f
a
i
l
u
r
e
,
T
h
e
F
Y
2
0
0
3
f
a
i
l
u
r
e
r
a
t
e
i
s
m
o
r
e
t
y
p
i
c
a
l
o
f
w
h
a
t
w
e
w
o
u
l
d
e
x
p
e
c
t
i
n
t
e
r
m
s
o
f
n
u
m
b
e
r
o
f
f
a
i
l
u
r
e
s
u
n
d
e
r
t
h
e
p
r
o
g
r
a
m
,
Ex
c
l
u
d
e
s
m
a
j
o
r
e
v
e
n
t
s