20230815Comments_1.pdf

1

The following comment was submited via PUCWeb:

Name: Sherry Cole
Submission Time: Aug 15 2023 1:46AM
Email: [e-mail]
Telephone: [phone]
Address: 350 S 12th W #14
Saint Anthony , ID 83445

Name of U�lity Company: Pacificcorp Rocky Mountain Power

Case ID: PAC-E-23-12

Comment: "This case needs to have the company records on this account thoroughly audited as they
were the ones or their contractors they sent that moved the meter banks, I have been at this address
more than 20 years and had previously been disconnected and was the correct meter atached un�l they
moved the meter bank, it was ignored by Rocky Mountain Power and Jon During the informal that on the
service call DEC 2022 by the crew who informed me that my meter was bad and discovered it had
accidentally been crossed and they would let Rocky Mountain Power know and someone would be out
in a couple of days, which with holidays didn't think to much about it but when January rolled around I
called again as nobody had been out to correct the crossed meters, Rocky Mountain Power and Jon
ignored this informa�on. I do have witnesses if I need to that it was the u�lity that moved the meter
bank that caused them to be crossed. So January they Finally uncrossed them, so subsequent visits in
February and March showed yes they were right, but they were Crossed un�l January 2023"
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