20210528Formal Complaint.pdf

May26,2O2L
Randy Valley
3020 NE Scenic Valley Lane
Mountain Home lD 83il7
Phone: [phone]
Email: [e-mail]
ldaho Public Utllities Commission
P.O. Box 83720
Boise lD 83720fi74
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RE: Formal Complalnt Concerning Grandfathering of Solar Panels
Dear ldaho Public Utilities Commlssion,
My compliant is against ldaho Power.
I cunently have 53 solar panels. The last 10 panels were installed in November of 2019. I received
notice from ldaho Power on Jan 15s, 2020 that to be grandfathered they needed my solar installer to
send them proof that they were installed before December 20th, 1019.
I contacted my installer to make sure this happened. My installer assured me on January 18s that they
had submitted the necessary documents.
I emailed ldaho Power on January 18th,2020 to make sure they had what was needed.
I received emai! conformation from ldaho Power on January 2!n,2020 that they received my documents
and they would not need anything else. (see email attached)
!n November2O2O,ldaho Power notafied me via emaalthat my new 10 panels wouldn't be
grandfathered unless they received several documents before December 2O,2O2O.
My installer couldn't provide the necessary documents with this short notice. Had ldaho Power not
stated that they had receirred everything back on January 21n t would have made sure thas was complete
by the deadline.
l'm trying to do my part for green energy. ldaho Power states that there isn't anything they can do. l'm
sure they can and believe they should give my installer a chance to comply.
ldaho Power states that they sent emails to Ashley at Revolusun in June of ZOZL. lt was more important
to gave me the notification because l'm the one that is being denied grandhthering. They wouldn't
know if Ashley still worked there.
To keep my first 43 panels grandfathered will be at a huge cost and make these 10 panels almost useless
to me. I will have to have a second meter installed which is a big expense then incur a monthly charge,
which is currently SS.fS a month and I won't use most of the power Benerated by these panels so ! will
receive credits which could be at much lower rate.
tastly, the action l'm seeking ls time to meet the ruqulrements fur grandfatheriq of these 10 panels.
Thb is a lorq Ume afterthe fact, but I prwlously sem a letterto the ld.ho tublk tttlllths Commlssbn
requesdng help under an lnformal proess whlch ryas fust closed out yesterday.
Appredate your help,
fZv d!]*
RandyValley U
AttaclunGnt ldaho Power Email
5n6m2'.l Mail - Randy Valby - Outbok
RE: On-Site Generation System Documentation
LOC. CG <[e-mail]>
Tue 1/21/2O20 8:24 AM
To: 'Randy Valley' < [e-mail] >
Hi Randy, it looks like we received your documentation. At this time, we will not need anything else.
Thank you
CG Team
From: Randy Valley <[e-mail]>
Sent: Saturday, January 18,2020 5:34 PM
To: LOC. CG <[e-mail]>
Subject: [EXTER NALI Re: On-Site Generation System Documentation
KEEP IDAHO POWER SECURE! External emails may request information or contain malicious links
or attachments. Verifr the sender before proceeding, and check for additional warning messages below.
I haven't anything so I'm sure you have what is needed?
Thanks,
Randy Valley
Sent from my iPhone
On Jan 15,2020, at 12:00 PM, LOC. CG <CG@idahoposelsom> wrote:
Hello,
Thank you for your timely submission of requested documentation. Under the ldaho Public Utilities
Commission Order 34509, if you made a binding financial commitment to install an on-site
generation system, such as solar panels, prior to or on December 20, 2019 you may be eligible to be
"grandfathered" under the current compensation structure for on-site generation. We have
received your documentation showing a financial commitment for your system was made prior to
December 20,2019.
Per the commission's order, to be eligible for grandfathering, systems must also be installed and
interconnected by December 20, 2O2O.
More information about customer generation, including compensation structure, technical
requirements,andtheapplicationprocesscanbefoundatidaho@eneration.
More information about the gaSg and the order can be found at Wly.plJGidAhg,BAU.
lf you have additional questions, you can call our Customer Care team at [phone] or send us
an email at solutions@idahopgtuef,CeM.
Sincerely,
Your ldaho Power Customer Generation Team
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*26n021 Mail - Randy Vai€y - Odlook
IDAHO POWER I"EGAI DISC1AIMER
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