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HomeMy WebLinkAbout201503162014 DSM Supplement 2.pdfMarch 15, 2015 2014 ANNUAL REPORT SUPPLEMENT 2: Demand-Side Management Evaluation SUPPLEMENT 2: Evaluation Printed on recycled paper Idaho Power Company Supplement 2: Evaluation TABLE OF CONTENTS Table of Contents ......................................................................................................................................... i List of Tables ............................................................................................................................................... i Evaluation and Research Summary .............................................................................................................1 Evaluation Plan ............................................................................................................................................3 Energy Efficiency Advisory Group Minutes ...............................................................................................5 NEEA Market Effects Evaluations ............................................................................................................49 Integrated Design Lab ................................................................................................................................51 Research/Surveys .....................................................................................................................................309 Evaluations ...............................................................................................................................................773 Success Stories .......................................................................................................................................1037 Weatherization Assistance for Qualified Customers 2013 Annual Report ...........................................1061 LIST OF TABLES Table 1. 2014 NEEA Market Effects Evaluations ...........................................................................49 Table 2. 2014 Integrated Design Lab ...............................................................................................51 Table 3. 2014 Research/Surveys ....................................................................................................309 Table 4. 2014 Evaluations ..............................................................................................................773 Table 5. 2014 Success Stories ......................................................................................................1037 Demand-Side Management 2014 Annual Report Page i Supplement 2: Evaluation Idaho Power Company This page left blank intentionally. Page ii Demand-Side Management 2014 Annual Report Idaho Power Company Supplement 2: Evaluation EVALUATION AND RESEARCH SUMMARY Idaho Power considers program evaluation an essential part of its demand-side management (DSM) operational activities. In accordance with the 2010 Memorandum of Understanding (MOU) with the Idaho Public Utilities Commission (IPUC) staff, the company contracts with third-party contractors to conduct impact, process, and other evaluations on a scheduled and as-required basis. Third-party contracts are generally awarded using a competitive bid process and are managed by Idaho Power’s Strategic Sourcing department. In some cases, research and analysis is conducted internally and administered by Idaho Power’s Customer Relations and Analysis team. Third-party evaluations are specifically managed by the company’s Energy Efficiency Evaluator. Idaho Power uses industry-standard protocols for its internal and external evaluation efforts, including the National Action Plan for Energy Efficiency—Model Energy Efficiency Program Impact Evaluation Guide, the California Evaluation Framework, the International Performance Measurement and Verification Protocol, the Database for Energy Efficiency Resources, National Renewable Energy Laboratory report1, and the Regional Technical Forum’s (RTF) evaluation protocols. The company also supports regional and national studies to promote ongoing cost-effectiveness of programs, validation of energy savings and demand reduction, and the efficient management of its programs. Idaho Power considers primary and secondary research, cost-effectiveness analyses, potential assessments, impact and process evaluations, and customer surveys, important resources in providing accurate and transparent program savings estimates. Recommendations and findings from evaluations and research are used to continuously refine its DSM programs. In 2014, Idaho Power completed five program impact evaluations and three program process evaluations using third-party contractors. Tetra Tech, MA was selected to conduct impact evaluations for the Residential Energy Efficient Lighting and ENERGY STAR® Homes Northwest programs. PECI was chosen to provide impact evaluations for the A/C Cool Credit and Irrigation Peak Rewards programs. Evergreen Economics was selected to provide process and impact evaluation for the Custom Efficiency program. Johnson Consulting Group was selected to perform process evaluations for the Home Energy Audit program and Shade Tree project. Throughout 2014, Idaho Power administered surveys on several programs to measure program satisfaction. Participant surveys were conducted for A/C Cool Credit, Energy House Calls, Home Energy Audit, Shade Tree Project, Weatherization Assistance for Qualified Customers (WAQC), and Weatherization Solutions for Eligible Customers. In addition to these participant surveys, a non-participant survey was issued for Energy House Calls to gain a better understanding of customers’ awareness of the program. In 2014, Idaho Power received the research results for Custom Efficiency, Building Efficiency, and Easy Upgrades. In 2013, the company selected Market Decisions Corporation to conduct customer 1 “Whole-building Retrofit with Consumption Data Analysis Evaluation Protocol” published in April 2013 by the U.S. Department of Energy (http://energy.gov/eere/about-us/ump-protocols). Demand-Side Management 2014 Annual Report Page 1 Supplement 2: Evaluation Idaho Power Company research for the Custom Efficiency program and ADM Associates, Inc. (ADM) to produce a technical reference manual (TRM) for the Building Efficiency and Easy Upgrades programs. Final reports from all evaluations, research, and surveys completed in 2014 and an evaluation schedule are provided in this supplement. The evaluation schedule is intended to be used as a guide and may be changed periodically based on need, timing, or other relevant factors. Page 2 Demand-Side Management 2014 Annual Report Idaho Power Company Supplement 2: Evaluation Demand-Side Management 2014 Annual Report Page 3 EVALUATION PLAN Customer Relations and Energy Efficiency 2011–2015 Program Evaluation Plan  2011 2012 2013 2014 2015  Residential Programs Impact Process Other Impact Process Other Impact Process Other Impact Process Other Impact Process Other Ductless Heat Pump Pilot   Energy Efficient Lighting   Energy House Calls  ENERGY STAR® Homes Northwest   Heating & Cooling Efficiency Program   Home Improvement Program    Home Products Program  Rebate Advantage  See ya later, refrigerator®     Residential Energy Efficiency Education Initiative  Shade Tree Project   Home Energy Audit   Weatherization Assistance for Qualified Customers   Weatherization Solutions for Eligible Customers   Commercial/Industrial Programs  Building Efficiency  Custom Efficiency     Easy Upgrades  Irrigation Programs  Irrigation Efficiency Rewards     Demand Response Programs  A/C Cool Credit     FlexPeak Management      Irrigation Peak Rewards     Supplement 2: Evaluation Idaho Power Company This page left blank intentionally. Page 4 Demand-Side Management 2014 Annual Report Idaho Power Company Supplement 2: Evaluation ENERGY EFFICIENCY ADVISORY GROUP MINUTES The following pages include minutes from EEAG meetings held on February 6, March 17, April 24, May 20, August 19, and November 12, 2014. Demand-Side Management 2014 Annual Report Page 5 Supplement 2: Evaluation Idaho Power Company This page left blank intentionally. Page 6 Demand-Side Management 2014 Annual Report 1 Energy Efficiency Advisory Group (EEAG) Minutes dated February 6th, 2014 Present: Catherine Chertudi–City of Boise, Public Works Dept. Brittany Andrus-Public Utility Commission of Oregon (on phone) Ken Robinette–South Central Comm. Action Partnership Lynn Young–AARP Stacey Donohue–Idaho Public Utilities Commission Scott Pugrud–Office of Energy Resources Nancy Hirsh–Northwest Energy Coalition Sid Erwin–Idaho Irrigation Pumpers Association Tami White*–Idaho Power Kent Hanway-CSHQA Tom Eckman–Northwest Power & Conservation Council Ben Otto-Idaho Conservation League Quentin Nesbitt*–Idaho Power Not Present: Don Sturtevant-J.R.Simplot Guests and Presenters*: Pete Pengilly*–Idaho Power Cory Read–Idaho Power Gary Grayson–Idaho Power Theresa Drake*–Idaho Power Shelley Martin–Idaho Power Andrea Simmonsen–Idaho Power Diana Echeverria–Idaho Power Nikki Karpavich-Idaho Public Utilities Commission Cheryl Paoli-Idaho Power Roberta Renee-Idaho Power Shelley Martin-Idaho Power Darlene Nemnich-Idaho Power Todd Greenwell-Idaho Power Amanda Richards-Honeywell Randy Wright-South Central Comm. Action Partnership Celeste Becia-Clear Results Donn English-Idaho Public Utilities Commission Chellie Jensen-Idaho Power Patti Best-Idaho Power Sheree Willhite-Idaho Power Chris Pollow-Idaho Power Denise Humphreys-Idaho Power Julia Hilton*-Idaho Power Kevin Van Den Wymelenberg-Integrated Design Lab Katherine Johnson*-Johnson Consulting Group Steven Keates*-ADM Associates Crystal Jewitt-ADM (on phone) Ken Miller-Snake River Alliance Matt Elam-Idaho Public Utilities Commission Billie McWinn-Idaho Power Becky Arte-Howell-Idaho Power Randy Thorn-Idaho Power Mindi Shodeen-Idaho Power Jim Madarieta-Idaho Power Bryan Lanspery-Idaho Public Utilities Commission Recording Secretary: Shawn Lovewell (Idaho Power) with Kathy Yi (Idaho Power) Meeting Convened at 9:35 am EEAG members introduced themselves along with the members of the audience. The minutes from the November 2013 EEAG meeting were reviewed. Quentin addressed the topics sent in by EEAG members. 2 9:43am—Regulatory Update-Tami White Tami provided the following regulatory update: On December 20, 2013 the Idaho Public Utilities Commission (IPUC or Commission) issued its order on Idaho Power’s (IPC or Company) 2012 DSM prudence request. While the Commission found the vast majority of the 2012 DSM expenses to have been prudently incurred, a prudence determination regarding the 2011 and 2012 Rider-funded labor-related expense increases was again deferred to a later time. The IPUC didn’t find them imprudent, but provided the Company with an opportunity to present additional evidence that those expenses were prudently incurred at a later time, preferably in a general rate case proceeding. In this order, the Company was also directed to file a report with the IPUC on its perspective regarding the purpose, and value of EEAG, whether or not EEAG is working, and how EEAG could be improved. This report is due on February 18th. Tami also took an opportunity to inform EEAG that when IPC filed its reply comments in this case in August of 2013, there was an error. In its reply comments, the Company stated that the completion of the load and resource balance was what prompted the discussion with EEAG to talk about filing for a temporary suspension of the Demand Response (DR) programs for the 2013 season. In these reply comments Idaho Power erroneously stated that the load and resource balance was finalized in June of 2012. The load forecast was completed in June; however, the load and resource balance was not completed until November of 2012. Tami wanted to make sure that EEAG knew that IPC did not wait 6 months to share this information with them. Stacey stated that she hadn’t read that order in a while, but asked, “Didn’t the IPUC say that IPC should have brought up the subjects of CAES Energy Efficiency Research Institute (CEERI) and Northwest Energy Efficiency Alliance (NEEA) to EEAG earlier?” Tami stated that the IPUC did discuss that and read the section of the order where the Commission stated that IPC should have consulted EEAG in regards to the Company’s decisions about CEERI and NEEA. Kent asked if members of EEAG will see a draft of the report. Tami stated that the Company was not planning on sharing a draft of the report with EEAG for input because the Company believes that the IPUC wants to hear IPC’s perspective on EEAG. Ben stated that he read in the order that Idaho Power was not consulting EEAG enough. Tami stated that Idaho Power has heard that and is making changes to improve the EEAG process. . 9:55am—Weatherization Evaluation-Katherine Johnson Quentin introduced Katherine Johnson to EEAG. Johnson Consulting performed the process evaluations on both of IPC’s weatherization programs. Kathryn stated that there are a lot of good things to report, but there is also some room for improvement within these programs. Ken asked if the Oregon weatherization agencies were included in the evaluation. Katherine stated that all of the agencies, including Oregon, were interviewed for this evaluation. Both of these programs are doing well from a process point of view. Weatherization programs are different from all other programs in that they focus on housing stock that is in poor condition for customers that can’t afford to make improvements. Looking at non energy benefits (NEBs) is important. There is good participation in the program and it is filling a need in the low income communities. Most of the agencies are processing the applications in a timely manner. Idaho Power and the agencies are doing a good job at leveraging the money from Department of Energy (DOE). Nancy asked if there was a reason why the smaller agencies average measure total costs are lower, is it because they’re not doing as much? Katherine answered that some agencies are installing heat pumps where other agencies are not. Some of the agencies have a broader range of measures. It could be that their customer base is smaller. Envelope measures account for the majority of installed measures. Tom asked why audits are shown on slide 12 (Installed Measures) since it’s not really an energy savings ‘measure’. Ken stated that audits are part of client education. Katherine answered that it is on this slide to illustrate where the money is being spent. The program marketing material is easy to understand and read. The brochures are available in Spanish. Customer feedback on these programs has been very positive. Tracking information on the database has been a challenge. Some of the data from the forms is not being transferred to the database and there needs to be more consistency with the agencies on what is and isn’t tracked. 3 Katherine talked about the inconsistencies with the two audit tools available. She does not believe that they are the right tools for determining cost effectiveness. They are designed for auditing, not energy savings. Oregon has a good approach. The audit tool is used to see if it is cost effective but then report savings based on deemed savings. Stacey asked if Katherine would talk about the REM design. Katherine stated that it is a simpler software tool that the Oregon CAP Agencies prefer to use. The Weatherization Solutions program is unique to Idaho Power. The program focuses on people who just miss the income requirements for the WAQC program. These customers include senior citizens who live on fixed income and may live in inefficient homes. This is a generation that is not used to asking for help so they rarely reach out to participate in the program. Envelope measures are still the most commonly used measure. Nancy asked why there was a difference in health and safety between WAQC and Weatherization solutions on slides 11 and 21. Ken answered that in the WAQC program the agencies are accustomed to allocating the energy savings to IPC and the cost of Health and Safety to the DOE. For Weatherization Solutions there is no leveraging of DOE funds so all of the savings and costs are allocated to IPC. Catherine asked if the audit is as educational in the Weatherization Solutions program as it is in WAQC. Ken said that it definitely is. For the Weatherization Solutions program, there is a team of 2 auditors. One person sits down for an educational discussion with the customer and the other performs the upgrades. In the WAQC program there is usually only one person doing both so there is less time for the educational piece. Marketing takes on a more important role in the Weatherization Solutions program. A lot of people don’t really know about this program so they rely on word of mouth or in some cases flyers that have been put up in common areas of the senior living centers. Application processing is much faster in this program. Measure cost is higher due to more heat pump installations. Most of these homes are using electric resistance heat, but sometimes they’re using pellet stoves or propane. Once the heat pump is installed, they stop using these other forms of heat. In essence these customers are fuel switching and not getting credit for it. Ben commented on some of the air quality issues that face Idaho. Being able to monetize the NEBs associated with this program could be very useful. Tom stated that the Regional Technical Forum (RTF) is looking at what the NEBs would be for reduction of wood smoke. Overall both of these programs are being managed very well but there can be some improvement on how savings is captured. In order for it to be an effective program it doesn’t have to be all energy savings. Finding a way to capture the NEBs can help with cost effectiveness. Tami asked if there is a utility or agency in the country that is doing a good job quantifying the NEBs associated with reduced arrearages and bad debt. Katherine stated that Massachusetts has done the best job at quantifying NEBs. New York has also done a good job. We know that these values aren’t zero; we know that they are above zero; we just need to find out what the value is. Stacey asked if Katherine was aware of a state that has quantified the reduced reliance on public service benefits. Katherine said that it would probably have to be Massachusetts. Ken stated that even if customers participate in the weatherization program, they will still use public assistance benefits but that money could be stretched out longer. 10:40-Break 10:50—Irrigation Efficiency Impact Evaluation-Steven Keates, ADM Associates Quentin introduced Steven Keates of ADM Associates to EEAG. ADM Associates performed the impact evaluation on the Irrigation Efficiency Program. The evaluation was completed on both the Custom and the Menu Options of the Irrigation Efficiency Program. The kWh savings was about 50/50 between Custom and Menu projects. There were fewer Custom projects but they were quite large. Site visits and desk reviews were done for Custom and desk reviews only for Menu. Nancy asked Steven how confident he was that the measures were installed if just a desk review was done. Steven stated that he was very confident based on the findings from 4 the site visits that were done. Quentin also added that if an irrigator didn’t install a measure it would affect their crops. There is an inherent motivation to make sure they install the measure. Stacey asked what was being looked at for the onsite verification. Steven answered that, as an example, they looked at how many of the invoiced sprinkler heads were installed. The timing of this evaluation was done at the end of the growing season which posed a challenge. They had to work with the farmers to find out where equipment was located. The data collected from this evaluation was phenomenal. They got a lot of documentation and diagrams showing where fields are located and AMI data from the affected pumps. There is very little NEB information available for irrigation. There needs to be more research done. The information ADM did receive is from the RTF and it is fairly qualitative and mainly focused on what could have been claimed vs. what was claimed. Nancy asked if there was ex-ante kW savings. Steven answered that there is no realization rate for that component. Quentin stated that both kWh and kW savings are tracked and reported, however the kWh are the main focus for reporting an evaluation. Ben stated that there should be some benefit for the kW savings. Pete stated that there is a capacity component of the “on peak” that values those savings. We have a Summer On-Peak (SONP) capacity value and we do apply it through load shapes. Quentin also added that incentives paid to customers look at both kW and kWh’s. There was a lot of discussion around the NEBs for this program and what is and isn’t claimed. IPC’s numbers are conservative and more could have been claimed. The Ex-Ante NEBs mainly came from impacts on crop yield and labor costs. The participating irrigation customers were surveyed and asked if they are seeing reductions in labor costs and/or improvements in crop yield. 67% of those surveyed stated that they agree they are seeing these NEBs. Nancy commented that for the irrigation program, estimations and assumptions were made to put value on the NEBs. The same assumptions could be used for the Weatherization NEBs. How did you arrive at those numbers? Quentin explained that when the program was started, he did a little informal research. He wanted to know why the irrigators were converting from flood to sprinkler especially because it is expensive to convert. The main reasons were for saving on labor costs and crop yield increases. Gary stated that the main goal of this evaluation was to validate the energy savings. This was IPC’s first attempt to validate the NEBs. Nancy stated that maybe the calculations are too conservative especially since the savings is quite a bit higher than the estimates. The program is providing more robust savings than what IPC is estimating. Quentin stated that deemed savings are supposed to be the average. When a project comes in and deemed savings are applied, sometimes those savings seemed too high. Deemed savings were used on all of the projects, but for some projects in which we believed the deemed savings were too high, the savings were adjusted downward. Tom stated that the RTF measure list for menu items is an approximation. It’s not perfect by any means. Being a little conservative is fine since you can’t save more than you use. Pete commented that regarding the weatherization programs, after workshops with IPUC Staff and stakeholders, some progress has been made to quantify those NEBs. Catherine asked what the company’s path is for going forward with NEB recommendations. Quentin answered that NEB’s are included in some program savings and others are still being researched. Catherine asked about the inaccurate and incomplete data with the weatherization software. The Program Specialist answered that a programmer has been contacted and a contract initiated to update the software tool. 11:40—Program Update-Quentin Nesbitt Quentin provided a program update to the group. 5 The commercial and industrial programs have seen an overall decrease in savings and projects between 2012 and 2013. Tom asked if the decrease in 2013 was due to lighting. The Program Specialist answered that lighting made up 80% of the program in 2012 and 79% in 2013. Building Efficiency had a standout year in 2012, twice the savings as 2013. In 2011 it was about 10 million kWh savings. Nancy suggested that for this ‘end of year’ look at program participation and savings, it would be helpful to have multiple years for comparison. Kent added that having a trend line would be nice so that he could see if it’s flat or going up or down. Nancy asked if the FlexPeak program had the same number of deployments. Quentin answered that the FlexPeak program had 3 events in 2013. The Program Specialist for FlexPeak also stated that 35 MW was the contract but they over performed and got 38.6 MW. Nancy suggested that for this presentation it also would be helpful to show target participation and savings vs. what was achieved. Quentin highlighted some of the activities for the different programs. The Custom Efficiency program has some large projects in the pipeline for 2014. The Refrigeration Operator Coaching for Energy Efficiency (ROCEE) will start claiming savings. For the Easy Upgrades program there might be some measure incentive amounts adjusted. Stacey asked which measures would be affected. Quentin stated that the measures are being evaluated to see which ones will still be cost effective, and which ones could still be cost effective with an incentive increase. Nikki asked what does “more trade ally outreach” mean for Easy Upgrades? The Program Specialist explained that the feedback from trade allies is that since the economy has picked up, they are focusing on new construction rather than lighting retrofits. Trade allies in the rural areas stated that increasing incentives would make it more attractive to participate. Some of the contractors receive the incentive as a third party payment. The outreach would include more customer visits with the trade allies, and offer more support where needed. Ken asked if IPC was at the Ag show on Feb 1st, and if so, did anyone sign up for the irrigation programs. Quentin stated that yes IPC was present at the workshop. IPC talked about the irrigation programs, the new incentives, and program rules but signups were not part of the workshop. There will be a total of three customer mailings for the A/C Cool Credit program. There was a mailing in January which went to existing customers. The letters instigated about 200 customers dropping out of the program. It is not uncommon for some number of customers to drop out of this program when IPC sends a communication if, for no other reason, it reminds them that they are in the program. It also generated some calls from customers who had unhooked a switch from their A/C because of repair work that had been done. They called to have the switch re-connected to their new A/C unit. A second letter was sent to previous customers that had moved to a new location and a third letter will be sent to new customers that have moved into a home that currently has a switch. That letter will be mailed before the cycling season starts. Nikki asked what is being done with the old radio control switches that are still on some A/C units. Quentin stated that IPC is working on replacing them before the cycling season begins. The Program Specialist is working on getting that done with Honeywell. Nancy asked if the company has thought about requiring a switch be installed on the A/C units of new home construction. Ben added that IPC could incent people to add the switch at the time of construction. There was some discussion around legal issues with requiring that. Quentin stated that there are multiple ways to market this program, but as a result of the demand response settlement, this program is not being marketed to new customers. Ken asked if the savings decrease in the Home Improvement program is due to gas heated homes no longer qualifying. Quentin answered that yes that is one of the reasons. The RTF numbers showed that it was no longer cost effective. In addition to that, the duct sealing requirement deters participation. Ben commented that he felt that would be more of a trade ally issue. Ken stated that insulation and duct sealing is two different trade allies. Insulators don’t want to do duct sealing. Ben encouraged IPC to help find a way to get these two different trade allies working together on this program. Tom stated that this isn’t unique to Idaho Power, but that it’s everywhere. A lot of trade allies don’t know what each other does. The Program Specialist also stated that she is looking at what other utilities have done to address this problem. 12:15 Lunch 6 1:05 Meeting Reconvened 1:07—Confidential Flex Peak Program Discussion-Quentin Nesbitt Julia Hilton from the IPC legal department read a confidentiality agreement to the group. Only members of EEAG and a small number of IPC employees were present for this meeting. Non-Disclosure agreements were signed by all in attendance except for IPC employees and IPUC and OPUC staff members. Before the discussion started, Tom Eckman had to leave the meeting due to an unexpected weather-related airline schedule change. Quentin stated that because of the confidential nature of the discussion everyone was asked to sign the non disclosure agreement. Idaho Power and the members of EEAG proceeded with a confidential discussion of the status of contract negotiations with EnerNOC Inc. 1:35—Continuation of program update discussion-Quentin Nesbitt Non EEAG members rejoined the group and Quentin continued on with the program update. Catherine asked which geographic area has shown the most interest in the ductless heat pumps. Quentin stated that it’s usually customers who have baseboard heating. The Marketing Specialist also stated that customers in rural areas where there is a higher concentration of electric heating are targeted for marketing. See ya later, refrigerator (SYLR)-savings from the RTF is starting to become an issue for this program. Stacey previously asked via email about exploring the possibility of expanding this program into the commercial and industrial sectors. There would be a few issues with doing that. In a commercial setting the refrigerator would likely be replaced whereas in the residential market, it’s more about taking away an old second refrigerator that will likely not be replaced. It’s hard to justify the savings for the commercial replacement. Ben asked if Quentin was talking about residential refrigerators in commercial buildings. Quentin answered that it would be the assumption that commercial customers would be replacing the refrigerator instead of just taking it away. Ben asked if the refrigerator replacement could be included in one of the other commercial programs. Quentin stated that the Easy Upgrades program had a refrigerator incentive but the RTF deemed savings makes it non cost effective. New numbers from the RTF have shown that refrigerators for the Home Products program are no longer cost- effective. IPC is looking at the possibility of a qualified product list that could include other appliances. It would be a new approach for this program. Instead of incenting just ENERGY STAR® it could include more of the upper tier products. It’s a harder program to deliver to retailers, but other utilities have done it. Stacey commented that she appreciated that as a group we were exploring ways to keep this program viable rather than just letting the program go away. The Home Energy Audit was just rolled out in Blackfoot. The first event was successful and community interest was good. Ken asked how the program is being marketed. The Program Specialist stated that advertising hasn’t started yet, but it will be direct mailings and newspaper ads. For the roll out, IPC partnered with senior centers and the Chamber of Commerce. Ken asked if this program goes into the rural areas if there will be information available to customers about the Weatherization programs if they don’t qualify for the audit. The Program Specialist answered that there will be information on all of the programs available to them. Ken also asked if his organization could be part of the Magic Valley event coming up. The Program Specialist stated that it is something to consider, but that she wants to make sure they aren’t overwhelming the customers with too much information and too many people. Ben stated that these audits are a good way to get customers participating in programs. There was some discussion about how Rocky Mountain Power plans to begin offering showerheads, CFL’s and a few other items through a mail by request program. Customers can call in and request this kit at no charge. Quentin explained that the company doesn’t have a specific showerhead program but they are part of several kits 7 already available. The student energy efficiency kits, the Energy House Calls kits, and the Weatherization Program kits. Showerheads are also part of the Simple Steps promotion within Home Products. Nancy stated that in addition to Rocky Mountain Power offering the mail by request kit, Puget Sound Energy is rolling out a similar program. A Program Specialist stated that a program like this is being looked at for Oregon customers. Quentin highlighted some of the promotional activities within the community that IPC is part of. He showed a TV ad that Idaho Public Television will be running in February and September. For 2014 we will be doing an integrated marketing campaign. Stacey asked if IPC talks to specific groups that have financial constraints on how they can leverage the programs. She gave the example of churches and how they typically have a lot of volunteer labor doing work because they can’t afford to hire it out. The Program Specialist stated that the program requires a licensed electrical contractor to do lighting work. Kent stated that the company needs to be careful in encouraging volunteer labor as this type of work needs to be done by a licensed professional. Nikki stated that she is glad to see the company doing more digital content. She has noticed that social media is driving customers to the company website and she encouraged the company to do more. 2:10—Integrated Design Lab-Kevin Van Den Wymelenberg Kevin Van Den Wymelenberg is the Director of the Integrated Design Lab in Boise and he gave an overview of how the IDL started and some of the highlights from the past 10 years. The IDL has been in Boise for 10 years. They are part of the University of Idaho. Idaho Power has been a long-time supporter of the IDL. He explained the tool loan library that Idaho Power has contributed to. In 2011, IDL moved into a new space. They made renovations to the building in order to “practice what they preach.” By 2012 they had consulted on 600 buildings with 50 of those buildings saving 50% of their energy use. Stacey asked which projects they work on for Idaho Power and if they are paid per project. Kevin stated that for four years the IDL has had a fixed price amount with Idaho Power and NEEA. Roughly 1/3 of their budget is Idaho Power and 1/3 is NEEA. With Idaho Power it has been collaborative and creative where with NEEA; it is more about working on existing initiatives. If they work with NEEA on a project and it fits the initiative then NEEA would pay 75% and the customer would pay 25% of the cost. Ben asked where the funding of the final 1/3 comes from. Kevin stated that it’s varied. Idaho Power has been a good supporter of the IDL. The tool loan library is a good example of that. There is a list of tools available for loan on the website. They are available to those in the Idaho Power service area. It’s a good faith program and no contracts are signed. If the tool needs to be shipped then the customer pays those fees. Kent stated that the IDL has provided the community with a great educational resource for customers and it is well respected. He stated that he really appreciates their efforts. 2:50—Financial presentation-Pete Pengilly Appendix 1 shows that 2013’s beginning balance in the rider is the same as the ending balance from 2012. The $14 million that was in the regulatory asset account for Custom Efficiency was transferred back into the rider account. Tami asked if the NEEA payments came out of the rider. Pete stated that those are part of the rider expenses. Ken asked if the NEEA payment is included in the totals for Idaho and Oregon. Pete stated that it is a 95/5 split, 95% from Idaho and 5% from Oregon. The Idaho rider balance in Appendix 2 is a bit different from Appendix 1. On the DSM Actual Expense by Program slide, the “Actuals” column is all encompassing and the “Energy Savings” column is preliminary energy savings per program. Ben thanked Pete for including an energy savings column. He stated that it’s very helpful and since it’s been brought up in numerous meetings it’s nice to see it. Nancy stated that she would find it helpful to have expectations, projected budget, and projected savings all on one sheet. There isn’t a whole lot to report regarding the cost effective analysis. This is a busy time of year for the department. All of the measure and savings cost are in the process of being finalized. The avoided costs from the 2013 IRP will be used for decision making going forward once it is acknowledged by the IPUC and OPUC. A few things have been incorporated and he is looking at a 10% adder, 100% net to gross, averaging avoided costs, and risk discount rate. The 10% adder has been incorporated in some models. Stacey stated that in the last EEAG meeting she committed to looking into the MOU re-negotiations. It has started but is moving along very slowly. 8 Brittany stated that they have been talking a lot about this in Oregon and asked Pete if he is trying to put into the model the ability to toggle these things that he mentioned. She also stated that a follow up discussion about the UM551 would be a good idea. She wants to make sure that a path for the Oregon piece is covered. There was a lot of discussion around how to bridge the gap between achievable and economic potential identified in the most recent DSM potential study. Ben stated that identifying the barriers between what is cost effective and what is achievable is important. From there the company needs to address those barriers and how to “knock them down.” Nancy stated that maybe marrying that analysis with the customer survey analysis can help to identify how to have more commercial customer participate. Kevin asked Pete who decides the drop down between economic and achievable and how much detail is that. Pete stated that a third party consultant was hired. They started with the Councils ramp rate and then looked at IPC’s ramp rate and went with something in between. It was completed in August of 2012. Stacey stated that if Idaho Power is using historical ramp rates and those are low, that means you are forecasting less in the future which seems counter intuitive. Avista had a higher historical ramp rate and they forecast a higher ramp rate. She also stated that she has heard that Idaho Power customers are more conservative and less likely to participate but Idaho Power customers are more urban than Avista’s which are more rural. Quentin stated that because our urban customers have gas heated homes, they can’t participate in some programs because they aren’t electrically heated. Ben stated that EEAG needs to have a deeper discussion that focuses on how to close this gap and he was happy to help with that effort. Stacey added that there needs to be an action plan. Nancy added that before the next potential study is done she would like IPC to consult EEAG. Donn added that there is always going to be a gap between achievable and economic so the conversation needs to be how that gap can be reduced regardless of the ramp rate that was used. Tami asked if there were implications to IPC if the achievable can’t be reached. Donn stated that IPUC Staff has had numerous discussions about setting targets and goals and they are reluctant to do so. He would rather see the company focus on how to close the gap. Stacey added that if IPC continues to have a huge gap between economic and achievable then maybe the company isn’t pursuing all cost effective energy efficiency and then it could be running a regulatory risk. Quentin asked the group if this topic should be on the next meeting agenda. Ben stated that the big programs should be identified from the potential study and maybe a workshop should be scheduled. Theresa added that she felt this was an important topic but that specific items have not been solidified. She suggested that Idaho Power send out an email soliciting content for a conference call after March 15th. Due to time constraints the Account Manager/Behavioral presentation will be moved to the next EEAG meeting in May. 3:46—NEEA Update-Theresa Drake Before Theresa started her presentation, she passed around an IDL lending library flyer. Theresa updated the group on recent NEEA activity that has taken place. The next business cycle starts in 2015. Some of the unaddressed issues are an alternative funding cycle and the overlap and or duplication of NEEA and utility funder activity. Small work groups of board members were asked to develop a white paper to give NEEA consistent feedback. The Alternative Funding Model work group recommended the following concepts:  Five year commitment is important  Floor or minimum of core funding  Bottom up funding requirements on core plus initiatives  Model that encourages focus on highest value work  Maintain broadest market transformation  Core activities should not exceed 70% of proposed funding 9 Stacey asked if the revised business plan will be ready to vote on at the February 25th meeting. Theresa stated that she didn’t know the answer to that. Stacey also asked if IPC knows if there are specific core and non-core items that they will support. Theresa answered that it fits with the company wanting a funding model that allows IPC to pay for only those activities that bring value to customers and to not pay for what isn’t needed or is duplicative. Ben thanked Theresa for clarifying the core vs. non-core concept because it helped him visualize it better. Theresa stated that the overlap with the utility is something IPC has struggled with. Ductless Heat Pumps are an example of the challenges of marketing. NEEA staff has made arrangements with Sears and Home Depot for promoting Ductless Heat Pumps. These two trade allies do not have installers qualified by Idaho Power. Therefore NEEA funds are used to promote a product whereby Idaho Power customers cannot earn an incentive paid out of the Idaho Rider account. Nancy asked if the core and non-core concept will be reviewed every five years or does Idaho Power see it evolving on an annual basis. Theresa answered that the 5 year approach works best. Ben and Stacey thanked Theresa for providing an informative NEEA update. 4:00—EEAG Charter –Quentin Nesbitt Past EEAG minutes have stated that the EEAG would review the Charter on an annual basis. The development of the Charter came from an IPUC order. The original Charter was written in 2002. There have been a few minor updates (like updating EEAG members’ names) to make it more relevant to our present group. Quentin passed out the Charter and asked the group to look at it and if there are any proposed changes those can be discussed at the next meeting in May. Quentin thanked everyone for coming and dismissed the meeting. 4:05 Meeting Adjourned Energy Efficiency Advisory Group (EEAG) Conference Call Minutes dated March 17th, 2014 Present on Phone: Catherine Chertudi–City of Boise, Public Works Dept. Tami White*–Idaho Power Kent Hanway-CSHQA Lynn Young–AARP Stacey Donohue–Idaho Public Utilities Commission John Chatburn–Office of Energy Resources Nancy Hirsh–Northwest Energy Coalition Sid Erwin–Idaho Irrigation Pumpers Association Ben Otto-Idaho Conservation League Brittany Andrus- Public Utility Commission of Oregon Not Present: Ken Robinette–South Central Comm. Action Partnership Tom Eckman–Northwest Power & Conservation Council Don Sturtevant–Simplot Guests and Presenters*: Pete Pengilly–Idaho Power Sheree Willhite*–Idaho Power Chellie Jensen–Idaho Power Theresa Drake–Idaho Power Shelley Martin*–Idaho Power Scott Pugrud-Office of Energy Resources (phone) Billie McWinn–Idaho Power Steven Keates-ADM Associates (phone) Nikki Karpavich -Idaho Public Utilities Commission (phone) Recording Secretary: Shawn Lovewell (Idaho Power) with Kathy Yi (Idaho Power) Meeting Convened at 9:04 am Quentin opened the meeting with introductions and agenda topics for the conference call. 9:08 am—Commercial & Industrial Program Modifications-Quentin Nesbitt The reason for today’s conference call is to get input and feedback from members of EEAG on some potential modifications to the Building Efficiency and Easy Upgrades programs. Steven Keates from ADM Associates joined the conference call to add additional information about the Technical Reference Manual (TRM) that his company, ADM Associates, prepared for these two programs. This manual identifies costs as well as replacement savings or savings above code level. There are measures in the programs where the company had incorrect savings numbers or cost data. That information does affect cost effectiveness of those measures. At the last EEAG meeting, Idaho Power committed to identifying and implementing strategies that would help drive program participation. Idaho Power thinks that by making some changes the energy savings numbers can increase. There is 1 still enough time in the year to make an impact on savings and Idaho Power is looking to EEAG for feedback and suggestions. The Program Specialist provided some background on the recent process evaluation conducted in 2010 and 2013 and the recommendations, one of which is trade ally outreach and improving those relationships. Trade allies are a key sales force for the Easy Upgrades program. Nancy asked what sort of outreach will be done that will be different from the 2010 process evaluation recommendations. The Program Specialist answered that the 2010 evaluation focused on internal process improvement while the 2013 evaluation made recommendations on trade ally improvements. There will be more non-lighting trade ally support. Power Quality classes will be held throughout the service territory. Idaho Power is looking at what can be done to increase face-to-face time with trade allies. New construction has increased so the trade allies are focusing more on that and retrofits are taking a backseat. They will need encouragement to participate in the Easy Upgrades Program. The Customer Representatives will be more involved with reaching out to trade allies and they are excited to be a part of that process. The Program Specialist highlighted the targeted town event held in Pocatello last October. Two more events are being planned for the spring. Lighting makes up the bulk of the Easy Upgrade projects and savings and half of the Custom Efficiency projects and savings. This is an area that needs to be addressed in order to have a greater impact. Cost effectiveness has been reviewed and Idaho Power is proposing to increase some of the lighting incentive levels. Last year the average incentive was about $.12/kWh and Idaho Power is looking to increase that to $.18/kWh for standard projects. Idaho Power is also proposing to remove the 100,000 kWh thresholds and redefine the Custom Efficiency Program incentive. This is where the Complete Lighting Upgrade comes in. The customer would need to affect all of the lighting potential in the space and then they would qualify for 70% of total project cost up to $.18/kWh. These projects would be subject to 100% pre and post inspection. This change should encourage customers to be more inclusive on what they’re doing in their facility and hopefully provide deeper energy savings. Ben asked if exterior lighting can be included too. Quentin stated that there are incentive increases in standard lighting and some of those fixtures can be exterior and interior. However, exterior incentives in general are not proposed to be increased and on a complete lighting project are proposed to still be evaluated with the lower incentive. The reason that exteriors lighting isn’t included is because the avoided costs on a nighttime load shape doesn’t justify the higher $.18/kWh incentive amount. Ben stated if the interior is cost effective then it could override the exterior and be looked at as a complete project. Nancy agreed with Ben and stated that she is seeing other utilities doing these types of whole facility projects. Stacey also added that lighting can carry a lot of other measures and supports what Ben and Nancy stated. She also asked what “all inefficient interior lighting” means. The Program Specialist answered that if a facility has done some upgrades in the past then they would just need to upgrade the inefficient lighting that wasn’t done. Quentin asked a clarifying question regarding lighting vs. other measures and that the Memorandum of Understanding (MOU) says to be cost-effective by measure. Stacey answered that Staff has been thinking about loosening the cost effectiveness in the MOU and doesn’t fault Idaho Power for sticking to the letter of the MOU. Nancy also stated that if there is room to flex the constraints of the MOU that would be great. Quentin stated that Stacey has accepted the task of addressing the MOU. The Program Specialist went over the non-lighting measures that will be changing. The VFD’s on process applications will be moved to the Custom Efficiency program and Easy Upgrades will retain the HVAC VFD’s. Nancy asked for clarification on the meaning of “process applications.” The Program Specialist explained that it refers to all VFD’s except HVAC such as the processing equipment in an industrial setting such as a waste water treatment plant. It’s not as easy to determine the deemed savings so ADM recommended that they be moved out of the prescriptive program and be moved to Custom Efficiency where a more detailed analysis can be performed. The Program Specialist went over which measures will remain in the Easy Upgrade program and what will be removed. Ben asked for a reminder on how avoided costs are approved and decided upon. Pete answered that avoided costs are approved whenever a new Integrated Resource Plan is recognized by the Idaho Public Utilities 2 Commission and the most recent one was just acknowledged. Quentin asked members of EEAG if there were any additional comments or questions on what was just presented. Members had no further comments. The Program Specialist for the Building Efficiency program explained the current program requirements. The architects and engineers are the trade allies for this program and any changes in the design phase will be less costly than making changes during the construction phase. The Program Specialist stated that for the lighting incentives she is looking at adding higher efficiency target level of 30% above code. She is also looking at adding a “custom line” on the application to handle building spaces that have higher operating hours which will tie the incentive amount better to savings. The TRM shows incremental costs for exterior lighting that is lower than the current incentive so that incentive will be lowered. Control incentives are currently a prescriptive amount based on square footage. That will be changed to a per ton amount as it ties better to savings. Currently the window measure is being reviewed but may be removed due to cost effectiveness. The HVAC measures have some cost-effectiveness issues as well. Looking to continue paying on these measures and then reevaluate in 2015 with updated weights. The Program Specialist wanted to get feedback from EEAG on the possibility of adding an incentive for the architect/engineer. The economy is gaining more momentum and the architects and engineers are busy with large projects. On the smaller projects they don’t want to spend their valuable time filling out paperwork for the Building Efficiency program. This wouldn’t be a profit making incentive but rather recognition for their time used for paperwork. She thinks this small incentive will help get projects submitted to the program. There were focus groups held with architects, building owners, and engineers where they stated that one of the biggest barriers to selling the program is the paperwork. Kent Hanway stated that in order to comply with the program requirements, sometimes it means chasing down paperwork from contractors and building owners and this small incentive will help them to continue to champion this program. Nancy stated that she is starting to see how over time some of these buildings are not performing how they were originally designed to. Is there room for an incentive for ongoing commissioning to make sure the buildings continue to perform as they should? The Program Specialist stated that commissioning is difficult and costly. Steven Keates stated that commissioning is a difficult measure to deem or even evaluate the energy impacts due to building variability. The Program Specialist stated that this isn’t part of the prescriptive programs but the Custom Efficiency program has something similar to this. The Program Specialist for the Custom Efficiency program stated that the ROCEE and WWEEC programs use monitoring software where behavioral savings are tracked for persistence. Nancy stated that commissioning is the new frontier to ensure savings over time. It is a real opportunity to ensure that incentives that have been paid by utilities for these savings will continue over time. The Program Specialist stated that Idaho Power is participating in the Kilowatt Crackdown and those participants monitor their energy savings. Stacey stated that offering an incentive to architects and engineers is a good idea. She also agrees with Nancy that commissioning is difficult but that it is something that needs to be explored for commercial and industrial customers. This could be another EEAG topic, maybe it could be a pilot program where it wouldn’t be subject to rigorous cost effectiveness. Quentin stated that the purpose of today’s call was to get feedback from members of EEAG on the changes being proposed. He then asked the group if they had any more comments or questions. Ben commented on the proposed incentive for engineers and architects. He agrees that an incentive for those filling out the paperwork is appropriate but he also stated that finding a way to streamline the paperwork process to make it easier should be looked at too. The Program Specialist stated that she has tried to streamline the form. The large projects typically have numerous cut sheets and invoices. She agreed that finding a way to reduce the amount of paperwork is a goal and she is looking at other ways to do that such as a web portal or a drop location. Quentin thanked the group for their feedback and comments. Catherine asked for a copy of the PowerPoint presentation to be sent out. 3 10:11 am —PCA Mitigation-Tami White Tami read the confidentiality agreement to the group because she will be talking about an upcoming filing that is not public yet. This filing will be in Idaho only and is associated with Idaho Power’s annual power cost adjustment (PCA) filing. Tami shared that the company is considering making a request to mitigate the PCA increase by using some Rider funds as part of this filing. Currently the Rider account is collecting 4% of base rate revenue and collects about $36 million per year. The near term forecast for Rider spending is about $20 million per year over the next two years. The projected Rider balance for June of 2014 is $12 million. Looking forward into 2015 the Rider balance is forecasted to be $26 million by the end of May. Idaho Power previously filed to update its base net power supply expenses (NPSE) which would move $100 million out of PCA collection and into base rate collection. If approved, base rate revenue will increase by approximately $100 million and, as a result the Rider collection will increase by about $4 million a year. The intent of the NPSE update filing is to be revenue neutral for all Idaho customers. Therefore, Idaho Power plans to request to offset that increase by transferring $4 million from the Rider to the PCA. Idaho Power is also considering an additional transfer of Rider funds to the PCA to mitigate what is expected to be an increase in the PCA. The PCA is currently projected to increase but we won’t know by how much until the 4th or 5th working day of April. This one time transfer would mitigate the impacts of the PCA increase to the customer. The company has looked at a few different scenarios. If $15 million were transferred from the Rider to the PCA, the Rider would have a $15 million projected balance by the end of May 2015. If $20 million was transferred, the projected balance would be $10 million by the end of May 2015. This transfer would provide immediate rate relief and help customers in the short term. Idaho Power is not planning to file for a change in the Rider rate. This additional amount would be a one-time transfer and does not in any way suggest that Idaho Power is pulling away from its DSM efforts. Stacey stated that it was said the Rider balance is $9 million now, so where does the $4 million or $15 million come from. Tami stated that it is a forecast. PCA collection begins June 1st 2014 through May 31st 2015. This potential transfer would be effective June 1st and it would lower PCA collection from customers. If $15 million was transferred, the Rider balance would go contra (meaning an uncollected balance) for one month. If $20 million was transferred, the Rider balance would go contra for four months. Ben commented that the FCA was just filed which, if approved, would increase customer rates so it would be nice to offset that. Tami pointed out that the FCA affects residential and small commercial customers and the PCA and Rider affects all customers. Ben stated that carrying a negative balance also affects the customers. He also commented that there seems to be a lot of potential that is not being acquired. Ben expressed concern that if this transfer is made that there would not be a sufficient balance in the Rider to go after all potential. Tami stated that at the last EEAG meeting it was decided that a discussion would take place about ideas around how to close the potential savings gap. Stacey stated that she appreciates that Idaho Power is not considering reducing the 4% Rider collection and she is not opposed to a transferring some of the balance but not the entire forecasted surplus. She did state however that looking at the savings from 2009 till now, savings have decreased by about 40%. There has been a lot of discussion about behavioral based programs and there still isn’t any resolution on NEEA. She would hate to see this money transferred and then not have enough for cost-effective savings. Stacey stated that crediting back all of the money with known and unused options probably runs afoul of the IPUC’s mandate to pursue all cost effectiveness. Quentin stated that the 2013 savings are down. Part of the reason for this on some of the measures is due to building codes being more stringent, the cost effectiveness in residential programs, and lower deemed savings from the RTF. The company is looking at new ideas and measures that can meet cost effectiveness. Spending over the Rider balance has never limited the company in the past. The company has demonstrated many times where it has spent more than it had collected in the Rider. Tami stated that the Idaho Public Utilities Commission (IPUC) in the past approved Idaho Power transferring $10 million from the PCA into the Rider. The company believes that the IPUC would consider that again if needed. Idaho Power should feel confident that if energy efficiency activities are prudent, then recovery of those dollars would be allowed regardless of the balance in the Rider. Stacey thanked Tami for pointing out that the company has had large negative balances in the Rider account in the 4 past. Nancy stated that she isn’t opposed to a one time transfer but wouldn’t want this to be the beginning of an ongoing transfer. It raises the questions of how avoided costs are calculated so that we can avoid this situation in the future. Tami just wanted to remind everyone again that Idaho Power is not planning to file a request to change the current Rider collection rate of 4%. Ben stated that he appreciates that the company continues to pursue energy efficiency projects despite the Rider balance. Another component to this is making sure the company has sufficient staffing to pursue these higher levels of energy efficiency savings. Kent stated that he is looking forward to how the Building Efficiency Program will evolve in the future. Code changes are making some of the current program offering obsolete and energy efficiency will be harder to obtain. Stacey added that EEAG has been talking about “what’s next” for the future for a year and a half. This conversation has been more about money being refunded and not a lot about the “what’s next.” Quentin stated that Idaho Power values the ideas from members of EEAG and a sub group of employees has been formed to continually look at new ideas. Stacey stated that a business plan should be developed for DSM and what Idaho Power will do in the future. Show what will be different going forward from what has been done in the past. When this conversation started, it was said that the company is projecting to spend $20 million going forward, give us some context of what kind of change this is. Nancy stated that it would be one thing if the fall off was based on no more savings opportunities but she knows that is not true. Stacey asked what the 2013 savings were compared to IRP targets. The Energy Efficiency Analyst answered that the target was missed by about 4 average MW. Market transformation is not included in the target. Stacey asked if targets were met in 2011 and 2012. The Energy Efficiency Analyst stated that one year was very close and the targets were exceeded the other year. Stacey commented that Avista exceeded their targets on average by 190%. There are certainly differences in how targets are set but there is still more that Idaho Power could be doing. Brittany Andrus just joined the conference call. Tami stated that she would follow up with her and get her up to speed. Lynn stated that this has been a healthy discussion and she will wait to see what happens next. Sid also joined the call late and said that he would like to know ideas for potential savings. Quentin will call Sid and get him up to speed. Nancy commented on the presentation earlier regarding the Easy Upgrades program and the community based outreach. It sounds like it resulted in a lot of audits. Is the goal to turn all 50 of those audits into projects? The Program Specialist answered that is exactly what Idaho Power wants to happen. The customer reps will touch base with the trade allies. Stacey thanked the company for bringing the planned filing to transfer Rider funds to the PCA to the EEAG in advance of a filing. Quentin thanked everyone for their participation and closed the meeting. 10:55-Meeting adjourned 5 Energy Efficiency Advisory Group (EEAG) Conference Call Minutes dated April 24th, 2014 Present on Phone: Catherine Chertudi–City of Boise, Public Works Dept. Todd Schultz-Idaho Power Ben Otto-Idaho Conservation League Tami White–Idaho Power Stacey Donohue–Idaho Public Utilities Commission John Chatburn–Office of Energy Resources Nancy Hirsh–Northwest Energy Coalition Sid Erwin–Idaho Irrigation Pumpers Association Kent Hanway-CSHQA Brittany Andrus-Public Utility Commission of Oregon Tom Eckman–Northwest Power & Conservation Council Not Present: Ken Robinette–South Central Comm. Action Partnership Lynn Young–AARP Don Sturtevant–Simplot Guests and Presenters*: Pete Pengilly*–Idaho Power Billie McWinn–Idaho Power Billie McWinn–Idaho Power Theresa Drake*–Idaho Power Quentin Nesbitt–Idaho Power Randy Thorn-Idaho Power Bryan Lanspery-Idaho Public Utilities Commission Nikki Karpavich-Idaho Public Utilities Commission Randy Lobb-Idaho Public Utilities Commission Recording Secretary: Shawn Lovewell (Idaho Power) with Kathy Yi (Idaho Power) Meeting Convened at 9:33 am Todd Schultz opened the meeting with introductions and agenda topics. 9:37 NEEA 2015-2019 Business Plan Timeline—Theresa Drake The purpose of today’s conference call is to share NEEA’s proposed business plan for the 2015-2019 funding cycle. Idaho Power would like to highlight some of the components of the business plan and hear comments and feedback from members of EEAG. Most of the slides presented today are from NEEA’s prepared presentation. Idaho Power will be hosting NEEA’s public meeting on April 28th in the auditorium and all EEAG members are welcome to attend. There is also a link to the 2015-2019 business plan on NEEA’s website. The largest funder of NEEA is BPA, second is Energy Trust of Oregon (ETO), third is Puget Sound Energy, and fourth is Idaho Power. Nancy pointed out that the Alliance slide is not an all-inclusive list. There are states represented on the Board as well as non-profit representatives. Theresa stated that this slide is from NEEA but Nancy is right, there are other funders and special interest groups and they are all listed on NEEA’s website. The term market transformation means different things to different people. Idaho Power might say that it means making lasting changes with measures to transform the market. NEEA might say it’s working on codes and 1 standards and working with vendors at a national level. Some market transformation successes have been energy efficient televisions that started in California and then the Northwest region was invited to participate. Another market transformation success is the Integrated Design Lab that is located in Boise. It was started as part of a lab network through NEEA and Idaho Power provides additional funding. Theresa provided some background history of how the company has been working with NEEA towards this next funding cycle. Idaho Power expressed its desire to work with NEEA on a way to change the funding model because we have recognized that the company has developed certain expertise within the organization that may be duplicated by some of NEEA’s efforts. Trade allies have seen duplication in the efforts of both NEEA and Idaho Power. In 2009 the company expressed its concerns to NEEA and that it would prefer to use its internal expertise for some activities. The company still funded the current cycle but expressed its concerns about the potential duplication. In 2012 verbal notice was given to NEEA about these concerns. Idaho Power believes its customers’ money is paying for similar offerings in different ways. The door has been open for discussion on these issues. In February of 2014 Theresa provided an update to EEAG on the business plan that the NEEA board had developed. Since February the NEEA board has met numerous times. In March there was a motion developed to provide a scenario for the upcoming strategic plan. The board looked at reducing the budget while preserving the savings that were forecasted for the next funding cycle. Theresa asked if there were any questions from those on the phone. Ben asked if Theresa could provide details and examples of NEEA’s overlap of efforts with Idaho Power’s. Theresa stated that later in the presentation there would be some specific examples. Nancy stated that she just wants everyone present and on the phone to be aware that NEEA’s budget has changed quite a bit since the original business plan. Theresa agreed and stated that NEEA’s Business Plan and budget has been through multiple iterations and there have been several discussions with NEEA board members. The budget range for NEEA’s draft 2015-2019 business plan is between $145 and $169 million. It focuses on four strategic markets. It offers funders roughly $24 million in optional activities. Tom asked if the stated amounts of $18.5 million in New Initiatives and $6 million in New Opportunities were part of the base budget or part of the optional amount. Theresa answered that they are part of the core base budget which is what all funders would pay. There were originally six strategic markets but that has been reduced to four. The strategic markets that were removed were industrial and agriculture and the other was commercial real estate. Nancy stated that the original proposed budget was somewhere closer to $185 million. Theresa stated that in November the budget was $184 million. The Initiative infrastructure programs slide (#18) shows the programs for the draft 2015-2019 plan. The asterisks denote items that are optional for funders. On the Optional Activities slide (#19) Ben asked Theresa to describe Idaho Power’s capabilities in providing distribution channel development. The Program Specialist answered that it was more on an initiative level. Nikki asked for clarification on the optional activities. If the company opts out of the distribution channel option then is it for the whole five year funding cycle? Theresa answered yes. Nancy stated that it was her understanding that with each initiative you could opt out within each initiative and not overall, is this correct? The Program Specialist answered that it would be either opting in for all or opting out for all, but not all of the initiatives have that component. Theresa stated that this was NEEA’s recommendation because it is more manageable for them. They didn’t want a “pick and choose” scenario. Theresa asked the Engineering Project Leader to speak on the industrial technical training option. He showed a breakdown of current training costs provided by NEEA. He compared that slide to what it would cost for Idaho Power to provide that same training if the company were to opt out of that NEEA offering. The costs are considerably lower. If eight trainings a year are provided by Idaho Power it would save about $64,000. Ben asked if it is the same training where are the cost savings coming from. The Engineering Project Leader answered that he believes that these are costs associated with NEEA’s contractor who coordinates the training for them. NEEA hires a third party to coordinate the trainings and a third party to conduct the trainings. John asked, since the NEEA costs were used, what is the overhead and mark-up costs that haven’t been backed out? The Engineering Project Leader answered that those costs do not include the NEEA overheads. Nancy asked if it was included in the $5,000 per class coordination costs. He answered that the overhead is not included in that amount. Idaho 2 Power would pick-up the coordination costs and the $1,000 is probably a high estimate in the amount of time it would take for the Idaho Power resource. Stacey stated it would be interesting to see a similar comparison of the NEEA costs for other initiatives vs. how Idaho Power can do the same for less money. The Program Specialist gave another example in which NEEA had $120,000 in its original plan for Refrigeration Engineers & Technicians Association (RETA) certification training. Idaho Power felt it could do a better job and was already implementing the Refrigeration Operator Coaching for Energy Efficiency (ROCEE) training and RETA certification. NEEA asked to partner in ROCEE which Idaho Power accepted to leverage NEEA funding. Idaho Power had already developed relationships with these customers and that is where some of the redundancy that Idaho Power is concerned about comes in that Theresa spoke about. Stacey thanked her for that single example, but would like to see examples for every initiative that the company plans to opt out of. The Program Specialist stated that it is really a case by case basis because not all initiative’s have options to opt out of. Another example would the reduced wattage replacement lamp. Other utilities are already doing this like Snohomish PUD (SnoPUD). Our Program Specialist identified that Idaho Power could launch its own similar program. It wasn’t an appropriate task for NEEA to take on when Idaho Power has the capabilities to do it. Stacey stated that she would be hesitant to endorse Idaho Power of opting out of everything with just a few examples. Nancy asked about the other three optional items besides the industrial technical trainings. Theresa stated that Idaho Power wants to recognize that this is a proposal and to honor the fact that this will up for public comment and could change. The company isn’t in a place where it can say whether or not it will opt in or opt out. It’s important for this public process to take place first. John wanted to remind everyone that this is a draft proposal. The board has not considered this and it could change. Ben stated that it was his understanding that this scenario came out of the executive committee so some of the board has endorsed this, is this correct understanding? Theresa answered that the public process can bring forth other ideas. Based on public comments the board can still take those into consideration when creating the final draft. The Program specialist spoke to some of the other optional programs. Portions of the Top Tier Trade Ally initiative NEEA could be the right organization to provide support and value. Theresa went over the Budget and Savings Comparison slide (#25). The $188 million of the current cycle is based on budget amount. We are in the last year of the current cycle and it has been forecasted that the actual expenditures will be $181 million. Tom spoke about the two initiatives that were removed. The agricultural initiative originally $6 million budgeted for 2 aMW of savings in 5 years and 25 aMW in 10 years, but NEEA wasn’t confident it could achieve those savings. It spurred some good discussion among the utilities and NEEA about savings potential and whether or not it could be achieved especially in those niche applications. Tom asked if some of the money that had been earmarked for those programs was transferred to help develop the New Initiative offerings. Theresa stated that the original $6 million was reduced to $3 million and the balance was moved to the New Initiative category where it is earmarked for rural and agriculture initiatives. This is an example how the budget was condensed. As a result, the forecast of projected savings that was already uncertain was removed. There are no projected savings for the $3 million dollars but it is there to focus on Ag customers. One of the Engineering Project Leaders spoke about the original Ag Plan initiative that was removed. It included soil moisture monitoring and equipment standards and protocol. It was then expanded to field demonstrations and research sites. It was only applicable to certain sites, and the aMW savings estimates were very loose. From an irrigation program perspective, if there is a particular technology that demonstrates energy savings, Idaho Power can do the field demonstrations and work with dealers. NEEA doesn’t have the same type of relationships with its customers and dealers that Idaho Power does. This is another example of overlap and of NEEA defining market transformation in a very broad sense instead of working with manufacturers. Sid stated that when you are in agriculture, it takes a certain amount of water to grow crops. The program NEEA ran in Grandview was not successful. The local irrigators felt that NEEA’s field personnel did not know what they were doing, did not know the customers and did not understand their operations. The irrigators that he represents on these issues are not excited to spend energy efficiency dollars on programs like this. As irrigators, we have yet to figure out how computer automation can determine how to irrigate and how much to irrigate. The crop that was produced from these NEEA demonstrations did not look good at all. 3 Theresa stated that determining where the best place to utilize the expertise of NEEA and the appropriateness of that is a continuous learning process. This irrigation issue is a perfect example of NEEA moving away from the original scope of the project. This new NEEA proposal should help with these issues. It should provide better coordination efforts and engage stakeholders earlier in the process. Theresa asked Pete to walk through the Expected Value Delivery: Savings slide (#27). Pete stated that this is total regional savings. It includes baseline savings that would happen with or without NEEA, local programs, and net market effects which are total regional savings less baseline and local program savings. Net market effects have been called NEEA Savings in the past. Now NEEA combines it with local savings and calls it co-created savings. When NEEA calculates levelized costs they include benefits like transmission and non energy benefits. These are based on forecasts done by third parties that give them a 20 year forecast of savings. Idaho Power does not provide them with a forecast of local program savings. Tom asked if baseline savings have error bands around them. Pete stated that he didn’t believe the historic savings did but wasn’t sure about the forecast. He hasn’t seen the breakdown of the calculations. Ben stated that he just compared these savings with the 2010-2014 business plan and the current plan looks like there is a 25% reduction and over 10 years a 33% reduction. Is there a potential study out there looking at where these numbers come from. Pete answered that he didn’t know but he would probably call the Total Regional Savings a potential study. NEEA determines either on its own or from a third party what the potential savings are. Pete clarified that he didn’t mean that the Total Regional Savings was modeled like a potential study. NEEA determines what the savings could be on each initiative. The Program Specialist stated that in comparing the 2010-2014 plan to the proposed one, NEEA said they had a slam dunk with the TV initiative. The new initiatives budget could find the next technology. NEEA made it clear that they are not confined by the 149 aMW savings. They have a budget set aside for other potential possibilities. Theresa added that before the 2010 cycle the big surprise was CFL’s. The current cycle it was TV’s and for the future funding cycle we have no idea what that next thing could be. As the Program Specialist pointed out, the $18.5 million in the NEEA 2015-2019 business plan has no forecasted savings associated with it but it is ready to develop and plan for those savings opportunities. Tom stated that the TV initiative took off faster than anticipated and NEEA had to ask for more funding. Is this envisioned that something similar could happen in the next cycle. Theresa stated that the board has talked about that and they have acknowledged that if a new opportunity presents itself it would consider it. Ben asked if there is more or less money than the last plan for these new opportunities. Theresa stated that she did not know the answer to that. Nancy pointed out that the areas of opt out within initiative, there is a lot of trade ally, market development, distribution channel component that Idaho Power might choose to take on itself. If this budget gets adopted and Idaho Power does opt out, how will that impact the budget and saving? She would like to see some kind of plan that would expand on the components of the programs Idaho Power plans to opt out of. Theresa stated that this is recognition that Idaho Power already has the resources. It could certainly be expanded but we don’t have the impacts quantified now. Todd gave an example of the lighting trade allies and the contracting community. The Program Specialist spends a lot of time working with contractors, organizing trainings and working with customers. These activities benefit our programs from a savings perspective. Nancy said that she thought those activities are good. She is just worried that this will result in cost savings for the company and not an expansion or shifting. One of the NEEA board members said not to look at this as a cut of the NEEA budget but as an expansion of the local utility. If that is true, then that is great. She recognizes that Idaho Power could do it better with less money, but she doesn’t want to see it as a net reduction to the budget and not an opportunity to expand. Tami stated that the example that Todd gave is a great example of what Idaho Power is already doing. She sees a cost savings while still maintaining the same amount of energy savings as good for customers. As long as the company isn’t pulling away from its energy efficiency activities and there is not a reduction in energy savings. Nancy stated that there has been some reduction in savings so the question is where the balance is. Ben stated that if the budget is lower and savings remain the same or even increase than that is a good thing. But if budget is lower and savings drop that might hurt the customer. Tami added that lower savings might not be because Idaho Power is doing less, but could be 4 because of lower deemed savings from the Regional Technical Forum. John stated that as a group, no one is interested in having actual energy savings reduced. But if you double the size of the entity and do other things that NEEA did in the last funding cycle, are we getting the most energy savings for the dollar invested. Dollars spent doesn’t mean anything. Stacey agreed with John’s point that dollars and savings aren’t necessarily linear. If Idaho Power opts out then the burden is on the company to show how it’s already doing activities or can do those activities as effectively or more effectively as NEEA. The company will need to provide more than just a handful of examples, admittedly very good examples, but will need to see an example for all activities the company will opt our of. John said that he didn’t disagree completely with Stacey he just wished NEEA got as much scrutiny as Idaho Power did. Theresa thanked everyone for a very spirited discussion. Idaho Power wants to spend its customers’ money wisely and prudently and get the most value for each dollar spent. John added that he wanted to encourage everyone to show up for NEEA’s public presentation on April 28th to further open dialogue and get everyone’s perspective. Catherine stated that this was a great conversation. She appreciates the openness of Idaho Power to comments and feedback. She sees this as an opportunity to maximize the value. NEEA does have value but Idaho Power can provide a more practical approach at the local level. She thinks there is some value in NEEA providing market transformation. She appreciated Stacey’s comment that it is Idaho Power’s burden to show how it can do things better than NEEA. Stacey stated that since most of the conversation was around the optional activities, is it reasonable to believe that Idaho Power will be signing on with NEEA for another funding cycle? Theresa stated that Idaho Power is working very hard with NEEA and the executive team. Idaho Power will be watching how this plan might change when it is voted on in May. The company wants to be respectful of the public process as well. Idaho Power is optimistic that the plan is reflective of the company’s historical concerns. 11:05 wrap up—Todd Schultz Todd reminded everyone of the next EEAG meeting on May 20th. Pete added that a doodle poll will be going out for the potential study workshop. He wants it to be an interactive discussion so it would work best as an in person meeting. He asked for feedback on having it the day before the next EEAG Meeting. Looking at the afternoon of May 19th so that people who need to fly in for the EEAG meeting on May 20th could come over a day early. Most of the members agreed that back to back meetings would work well for them. Pete stated that a doodle poll would go out later today. Brittany had some questions around cost effectiveness and avoided costs. Pete stated that the workshop will be to get ideas on how we can close the gap between achievable and cost effective potential. The goal is to get EEAG to help Idaho Power brainstorm on how to do that. Ben stated that Brittany brought up a good point and maybe some background should be provided around the potential study. Todd thanked the group again for their time and input and closed the meeting. 11:15—Meeting Adjourned 5 Energy Efficiency Advisory Group (EEAG) Minutes dated May 20th, 2014 Present: Tami White*–Idaho Power Juliet Johnson-Public Utility Commission of Oregon Ken Robinette–South Central Comm. Action Partnership Todd Schultz*–Idaho Power Stacey Donohue–Idaho Public Utilities Commission John Chatburn–Office of Energy Resources Nancy Hirsh–Northwest Energy Coalition Ben Otto*-Idaho Conservation League Tom Eckman–Northwest Power & Conservation Council Lynn Tominaga-Irrigation Pumpers Association Not Present: Don Sturtevant–Simplot Sid Erwin-Irrigation Pumpers Association Lynn Young–AARP Kent Hanway-CSHQA Catherine Chertudi–City of Boise, Public Works Dept Guests and Presenters*: Pete Pengilly–Idaho Power Cory Read–Idaho Power Diana Echeverria–Idaho Power Theresa Drake–Idaho Power Roberta Renee–Idaho Power Andrea Simmonsen–Idaho Power Erinn Monroe*-Opinion Dynamics Marian Goebes*-TRC Nikki Karpavich-Idaho Public Utilities Commission Donn English-Idaho Public Utilities Commission Amanda Richards-Honeywell Celeste Becia-Clear Results Theresa Drake-Idaho Power Dennis Merrick-Idaho Power Darlene Nemnich-Idaho Power Ben Lampron-Honeywell Quentin Nesbitt-Idaho Power Chellie Jensen-Idaho Power Chris Pollow-Idaho Power Cheryl Paoli-Idaho Power Becky Arte-Howell-Idaho Power Jim Madarieta-Idaho Power Todd Greenwell-Idaho Power Denise Humphreys-Idaho Power Kevin Lauckner-Honeywell Paul Carp-Honeywell Sheree Willhite-Idaho Power Billie McWinn-Idaho Power Randy Thorn-Idaho Power Gary Grayson-Idaho Power Patti Best-Idaho Power Lisa Nordstrom-Idaho Power Recording Secretary: Shawn Lovewell (Idaho Power) with Kathy Yi (Idaho Power) 1 Meeting Convened at 9:36 am EEAG member introduced themselves along with members of the audience. Housekeeping and safety items were discussed. The minutes from the February 6th EEAG meeting, the March 17th and April 24th conference calls were reviewed. Stacey had some revisions to the March 17th minutes in the second paragraph on page 4. She would like her statement “she may not be opposed to a one time transfer” clarified. What she said was stated during that meeting was that she might not be opposed to transferring some of the balance but maybe not the entire forecasted surplus. She also would like a comment that she stated in the meeting added to the minutes that was not captured in the original minutes. “Crediting back all of the money with known and unused options probably runs afoul of the IPUC’s mandate to pursue all cost effectiveness.” She would like this statement inserted at the end of the second paragraph on page 4. Stacey also stated that she has concerns with these minutes since Idaho Power summarized them and used them in a filing (the annual Power Cost Adjustment (PCA) filing) before members of EEAG had a chance to review them. Tami stated that Idaho Power did not use the EEAG minutes in this filing, but simply referred to the fact that Idaho Power had a conversation with the EEAG in advance of the filing regarding its proposal to transfer Rider funds as a credit to customers through the PCA. Tami also stated that she was sensitive to the fact that the PCA case is an open case and requested that this discussion be held after the comment period closes. Ben stated that this isn’t really about the PCA case. The point is that if minutes are going to be used then members of EEAG should be reviewing them beforehand. John stated that if what is said in these meetings is being mischaracterized and being used in filings without being reviewed then he has a problem with that. Tami asked members if the minutes were capturing the right amount of detail, or is too much detail is being captured during these meetings. Some members stated that they liked the minutes as it helps to refresh their memories of what occurred during the previous meeting. Stacey disagreed and feels that the minutes are not necessary at all. Stacey went on to say that at the Integrated Resource Plan Advisory Committee (“IRPAC”) meetings minutes are not taken and she believes it is a similar structure to EEAG. The group consensus is that the minutes are not too extensive and could be reviewed in a week by EEAG if necessary. The February 6th meeting and April 24th conference call minutes were reviewed and EEAG had no changes. Todd went over the suggested topics that EEAG members sent in. As usual, if the topics are covered during the presentations they will be crossed off and those that aren’t covered the group may have further discussions. 10:15 am EEAG Charter Review—Todd Schultz A hard copy of the EEAG Charter was passed out. Todd reminded the group that last year it was stated that this Charter would be reviewed on an annual basis. This is also a time to make any revisions or corrections that may be needed. Ben would like a change made to the last sentence of the first paragraph. Since Demand Response (“DR”) is no longer funded by the Rider it should be clarified that “the purview of the group is energy efficiency programs and demand response programs that are funded through the DSM Rider or other regulatory mechanism(s), unless specifically noted.” Quentin wanted to point out that the administrative costs for DR is still covered under the Rider. Todd asked the group if there were any changes that needed to be made under the heading Operating Principals. Lynn Tominaga asked if a person owns stock in the company would they have a conflict of interest. Tami stated that she would take that question to the legal department to see if there are issues with that bullet point. She stated that when confidential information is presented at the meetings a non-disclosure statement is read beforehand. In the first bullet of Operating Principals, is the goal of all discussions to come to consensus? Todd stated that there might be times where the group will not reach consensus. Maybe this can be re-worded. John suggested striking out the word “collaborative” in the first paragraph. Todd asked the group if there were any changes that should be made under the heading “Membership.” Tami suggested getting rid of the words “particularly at first” in the third sentence and adding the word “confidential” in the fifth sentence. Under the heading “Meetings” Stacey wants to remove the words “instead of” in the last sentence regarding webinars and conference calls. Todd then stated that some members, due to conflicts in scheduling, have been unable to attend meetings. Should this issue be addressed with members of EEAG? The group consensus is that it is not the job of EEAG to police other members. It would be advisable for Idaho Power to have a conversation with the individual 2 that is not attending to see if an alternative solution can be found. Todd thanked everyone for their input and stated that changes to the Charter will be incorporated and sent out to members for review. 10:30 am Recap Potential Study Workshop—Ben Otto Ben volunteered to recap the Potential Study Workshop meeting that was held on May 19th. Idaho Power did a potential study in 2012 and the workshop was held to discuss ideas to close the gap between economic and achievable potential. Ingrid Rohmund of EnerNOC joined the meeting via phone and recapped the potential study presentation. Residential lighting and duct sealing are two areas that have potential. The group then talked about ways to affect the potential. In what ways can customers be encouraged to participate more? Ben then went over the list that was created from the workshop. Marketing • Radio Commercials • Awards (recognition) for Contractors/Trade Allies. It’s a form of free advertising for the programs • Program Convenience. Streamline the application process, could be a barrier to participation • “Feel Good” incentives • Program Metrics • Peer “Statements”-Success stories • Changing past perceptions/Second Look. (Gave example of the CFL and how people don’t like them and may never attempt to use again). • Utilities are most trusted source for energy information (Putting energy savings in context. Saying you saved 1000 kWh doesn’t mean much to people) • More aggressive marketing (behavioral) • Motivating individual customers-heads up displays • Behavioral letters/comparing your energy usage to your neighbors Commercial Customers • Profile non-participants. (How can we address non participant barriers) • Owners not tenants/Direct install • Small commercial targeted programs • Reasons why customers say “no” to a project • Follow-up survey’s (on audits) • Energy Trust of Oregon (“ETO”) has a “good, better, best” type of offering. (Narrows down program to meet specific needs of customers) • Seattle City Light has a Community Case Worker EE program • Leveraging economic grants Ben stated that the discussion was good and hopefully this will be a good beginning for further discussions. Nancy stated that there should be some “next steps” with this process. Todd opened it up to the group for discussion. Todd started the discussion by stating that at yesterday’s workshop, Idaho Power listened to what everyone had to say. There are things that the company already does, but there is opportunity to learn. How would the group want to carry this forward? Stacey stated that Idaho Power should report how they are going to go after the residential lighting savings and how they are going to increase participation. Ben brought up how he believes that the current Memorandum of Understanding (“MOU”) on cost-effectiveness hobbles the company. Ben stated that in concert with any effort to update the MOU, this needs to be addressed so some of these ideas can be implemented. Lynn asked why the MOU is a barrier. Stacey summarized the agreement between Idaho Power and 3 the Idaho Public Utilities Commission (“IPUC”). The MOU has some restrictive language regarding cost- effectiveness on individual measures. If that language was broadened, Idaho Power would have more room to operate some of these programs if some measures happen to fall below cost-effectiveness. Tom stated that we should focus on areas where there is a larger impact. Go over the things where performance can change. Let’s look at the ones that have leverage and start where there is a greater opportunity for savings. Nancy stated that there are two camps: Program development and enhancing existing programs. Some of the suggestions from the workshop were how to enhance existing programs. Stacey stated that we might need to have more time on the agenda to go over each idea. 11:00 Break 11:15 am Regulatory Update—Tami White Tami stated that most of the cases are still open so she can’t go into detail. She summarized the filings. Stacey asked what the amount of recovery was for Fixed Cost Adjustment (“FCA”). Tami answered $14.9 million. During the discussion of the PCA filing, Nancy commented in regards to the one-time nature of fund movement, the best way to mitigate cost to the customer is to implement energy efficiency, not just move funds. If power costs are going up then customers need to be aware and get the right price signal. Nancy also stated that dampening the costs with Rider funds sends the wrong signal to customers that energy efficiency isn’t important to the company. There was some discussion around the Time of Day (“TOD”) pilot. Stacey asked why renters were not solicited to participate in the pilot. The regulatory analyst stated that renters tend to have a high turnover rate and having consistent data for 12 months before and after enrolling in the pilot was ideal. Lynn asked why electric homes in more rural areas were not solicited. The regulatory analyst answered that when this pilot was started it had to do with the timing of Advanced Metering Infrastructure (“AMI”) meter installations. Canyon and Ada counties were the first areas to receive the AMI meters in a broad deployment sense, so that is why those customers were solicited. Tami stated that the TOD pricing plan is open to all customers that have an AMI meter, but during the pilot only certain areas and customers were invited to participate. Tom stated that he was concerned with self-selection bias because if customers that may have already not been using energy during peak times are allowed to self-select, they may do nothing to change their behavior. Stacey stated that if people can do nothing and still save money on their bill, then they will not change their behavior. Tami stated that there is a study being done to determine how this pilot impacted how participants use energy. Stacey expressed concern that this study might not produce a lot of useful information and wouldn’t want the company to then not revisit TOD rates for a long time. Tom stated that at best it will be a conservative estimate because of the self selection bias. Tami stated that there are other benefits to TOD pricing. It provides customers with options and the company believes that it is more representative of cost of service. This study won’t be put on the shelf. Ben stated that in reporting back on this study it would be interesting to see the customers who were structural losers and changed their behavior. Nancy asked if the company is looking at payment options such as pre-payment options now that it has AMI meters widely deployed. Tami stated that there is nothing in the works for that. Nancy stated that she would encourage the company to not go down that path because she believes that those types of options are usually discriminatory against low income even if it is optional. Nancy stated that data from studies have shown that the biggest improvements are self-shut off and that isn’t the type of savings the company should pursue. Ben stated that he believes that pre-payment plans encourage people to use more energy. 11:45 am Financial Report—Pete Pengilly Pete presented Appendix 1 and reminded the group that these are liability accounts. Nancy asked, if $20 million is transferred from the Rider account to the PCA, where would it be reflected on this spreadsheet? Tami answered that if approved by the IPUC, it would show up like an expense to the Rider, but would be reflected on a separate line so there would be good visibility. There was more discussion regarding the possibility of moving money from the Rider balance. Tami stated that since this is still an open case she would rather the group not discuss it at this time. 4 Appendix 2 includes all funding from both Riders and base rates along with preliminary energy savings to date. Ben stated that having the preliminary energy savings included in this appendix is very helpful. 11:56 am Program Update—Todd Schultz The program updates presentation highlights a few of the residential and commercial programs. Stacey asked what the process is to have the A/C Cool Credit switch installed on the new unit if a customer upgrades their air conditioner. The engineering project leader answered that the customer needs to initiate the change out. They would call Idaho Power and Honeywell will re-attach the switch to the new air conditioner. Amanda of Honeywell added that it takes about 14 days for Honeywell to perform the change out. Nancy referenced Appendix 2 (Expenses w/Savings) and asked if the Building Efficiency savings numbers includes the Kilowatt Crackdown. Todd answered that the savings from the Kilowatt Crackdown have not been reported so they were not included in Appendix 2. Stacey asked what the cost share on tuition is for the participants of the commercial education offerings. Todd answered that is about 50%. Slide 6 (Custom Efficiency WWEEC) highlights some of the savings that were not included in Appendix 2. Nancy asked if these are what the company would consider behavioral savings. Todd answered that they are and they will get included in the savings that is reported. Ben asked if there are any capital investments yet from this program or is it just behavioral savings. A senior engineer answered that if they have a capital project it will get pulled into the Custom Efficiency program and then the savings will be taken out of the model. Todd highlighted some of the residential programs. The participation contractors for the Heating & Cooling Program have increased from 2010 levels. The Home Audit program provides a detailed energy analysis to customers along with CFL’s and showerheads. Nancy asked if the open house events are targeted towards high energy users. The engineering project leader answered that they are targeted toward communities that are all electric, so they are typically high users. Todd passed around the Free Standing Insert that is included in the Idaho Statesman. The Shade Tree Project has been receiving terrific reviews from customers. Ben added that this was a very well thought out project that is seeing good response from the public. Todd wanted to share some thoughts from yesterday’s Potential Study Workshop. It was a listening exercise for the company, and highlighted the benefits of the dialogue. Todd also thanked the program staff for the work they do on their programs. 12:22 pm Lunch 12:45 pm Easy Upgrades Process Evaluation— Opinion Dynamics, Erinn Monroe Erinn presented the results of the Easy Upgrade process evaluation. Overall, satisfaction is very high for this program. Nancy asked if the lighting tool was produced by Idaho Power. Todd answered that the tool was developed by the company with the help of a third party and launched in 2011. On slide 39 (Project Inspections) Nancy asked why there is a 50% inspection rate and did something lead up to inspecting that many projects. Todd answered that a lot of projects come in one way and then once completed won’t match up with the pre application. It’s a quality assurance issue that is necessary. Todd stated that the final results of this evaluation were received in February of this year. The company is looking at the recommendations to see what can be implemented now and which ones can be packaged together. 1:30 pm Residential Program Evaluations—TRC, Marian Goebes Marian presented the results of the residential program process evaluation. The programs evaluated were the Heating and Cooling Program, Energy Efficient Lighting, and ENERGY STAR© Homes. The final report was 5 delivered to Idaho Power in December 2013 on 2012 activities. Some of the changes may have already been made. On slide 14 (Energy Efficient Lighting) Stacey asked what is meant by using the Regional Technical Forum’s (“RTF”) savings retroactively. Marian answered that because the RTF changes savings, Idaho Power changes their savings retroactively. Pete added it depends on the reason for the change and if it makes sense. If it’s a significant change in savings, then it will be done retroactively, but if it is savings over time then it’s not changed. On slide 15 (Heating & Cooling program), Stacey asked if non participant surveys were done. Marian answered no. It is harder to find people to participate in interviews if they’re not participants. She stated that it was more beneficial to speak to contractors that went through the training but didn’t submit projects. 2:02 pm-Break 2:12 pm Behavioral Program Ties—Quentin Nesbitt, Randy Thorn Before the presentation began, Connor Saxe was introduced to the group. He is a junior mechanical engineering student from the University of Idaho and will be interning in the Customer Relations & Energy Efficiency department for the summer. Idaho Power’s Account Manager has been re-branded with the name myAccount. Nancy asked how many customers have signed up for myAccount. There are roughly 40,000-50,000 customers registered as an account manager. Once logged in, customers can see their energy usage. This information has been facilitated by the AMI data. Customers can enter their own data into the Energy Tool so that the graph shown represents their home. Ben asked how many customers have gone in to fill out personal profiles. Theresa stated that a follow-up email can be sent out with that information. Quentin explained how the Energy Tool works. Customers can answer questions about their specific home. If they don’t know the information, the software will make some assumptions modeled on data for northwest homes of the same size, same occupancy. The more information the customer can give the closer the comparison will be to other similar homes. Ben asked how many clicks it takes to get this information, is it buried or obvious. The Program Specialist answered that it takes 3 clicks. Stacey asked how many questions need to be answered. The Program Specialist stated that it is about 15-17 questions. Then if the customer wants to do a home profile or an appliance profile then there are more questions depending on how much is known about the home. The campaign for myAccount will focus on customers to empower them to take charge of their energy use. This campaign is happening right now and has some strong ties to behavioral changes. Todd added that this is a very powerful tool that will send a terrific signal to customers. Nancy stated that the company’s responsiveness relates to when the customer calls you, will you take the next step and look at high use customers and do more targeted work with them to get them to use this tool. This could be done proactively instead of waiting for customers to come to you. Ben stated that the company has this information so does it wait until the customer contacts Idaho Power, or does it start pushing the data to the customer while being respectful. Stacey added that the company is at a place where they have tools that customers can take advantage of but the company isn’t pushing out the information. She also stated that this feels more customer service oriented and while not diminishing that aspect of it, energy efficiency doesn’t seem like the driving force. The Program Specialist answered that these are building blocks. The team was looking at the high interest items that will get customers there first, and they once they get there what other things they can do. Ben stated that comparing people to “norms” can be very motivating for people to change behavior. Maybe having some data that compares their homes usage to other similar homes would help. Quentin said that is something that can be looked into. A Corporate Communication Specialist came back into the meeting with the information that Theresa was going to follow up on. She stated that as of 2009 about 200,000 customers have signed up for myAccount. These are new sign ups. Randy Thorn’s presentation focused on Idaho Power’s multiple Commercial/Industrial Behavioral program comparisons to Bonneville Power Administration’s (“BPA”) Energy Smart Industrial Program (“ESIP”). He 6 covered the three key elements of the ESIP; Energy Project Manager, High Performance Energy Management, and Track and Tune. He compared these offerings to what Idaho Power currently offers through the Custom Efficiency Program. On slide 10 (ESIP Key Elements) Tom referenced the bullet point that spoke about developing an energy management plan with goals. He asked if these goals would be the same for The Refrigeration Operator Coaching for Energy Efficiency (“ROCEE”) and The Wastewater Energy Efficiency Cohort (“WWEEC”). Tom asked if the plant managers will have a game-plan or roadmap to implement improvements. The Senior Engineer answered that all participants have a scoping audit and an energy management plan to start with. At the workshops they work on developing their energy savings goal. The same type and number of training classes have been offered but participation rates had dropped off. Idaho Power decided to change up the type of class offerings and there have been higher participation rates. Todd added that the trainings offered by Idaho Power are the highest attended with other trainings offered throughout the region. Tom stated that earlier it was mentioned that some of the self-directed customers are sitting on their hands and not taking advantage of those funds. Puget Sound Energy opened up their self-directed funding for a short period of time and if the industrial customers didn’t use it then the funds were made available for other industrial customer to use. Idaho Power could do something similar to motivate these customers. Pete answered that Idaho Power’s self-directed option is on a 3 year funding cycle, and if it isn’t used, it goes back into the Rider. Ben agreed that competition is a strong motivation to move people to action. Nancy asked if there are any programs that target the dairy sector. Randy answered that there isn’t anything specific to the dairies. Idaho Power has done a lot of lighting upgrades at dairies. Quentin added that most of the dairies in Idaho are pretty new and have already incorporated the new technologies into their buildings. 3:20 pm Wrap Up—Todd Schultz Stacey had asked for an update on Idaho Power funding Boise State University Research & Development outside of CEERI and the status of Idaho Power participation in NEEA. Theresa stated that there is nothing to report in regards to negotiations to fund Boise State University Research & Development outside of the CAES Energy Efficiency Research Institute (“CEERI”). The Northwest Energy Efficiency Alliance (“NEEA”) has extended the comment period until May 27th. There is a board meeting on May 29th that is open to the public. On June 20th the board will vote on the new business plan. When the plan has been finalized Idaho Power will update EEAG. Stacey asked if people can call into the board meeting if they can’t be present in person. Theresa answered that she thinks NEEA’s preference is for in person attendance, but Stacey could call the Executive Director of NEEA, Susan Stratton to confirm that. Theresa addressed the topic of how the proposed optional funding of Commercial Real Estate through NEEA would affect the Integrated Design Lab (“IDL”). The foundational funding for the IDL is part of the core funding; the two smaller additional contracts are separate. Ben stated that the myAccount presentation was interesting, but he feels that there needs to be more discussion around behavioral programs. Tom wanted to know when EEAG members would hear about the final decision on the NEEA Business Plan. Theresa answered that if everything stays on track, Idaho Power would be able to update EEAG regarding the final decision on NEEA’s business plan after June 20. Stacey stated that it was her understanding that one of the main reasons Idaho Power chose not to fund CEERI was because of intellectual property issues. She doesn’t understand how Idaho Power can contract with the IDL under the university without the help of NEEA with these same issues. She feels that it would be unfortunate that if Idaho Power chose to opt out of NEEA partnering with the IDL and then not be able to contract with the IDL outside of NEEA. 3:35 pm Meeting Adjourned 7 Energy Efficiency Advisory Group (EEAG) Minutes dated August 19th, 2014 Present: Catherine Chertudi–City of Boise, Public Works Dept. Todd Schultz*–Idaho Power Randy Wright–South Central Comm. Action Partnership Lynn Young–AARP Nikki Karpavich–Idaho Public Utilities Commission Jennifer Pope–Office of Energy Resources Nancy Hirsh–Northwest Energy Coalition Sid Erwin–Idaho Irrigation Pumpers Association Tami White–Idaho Power Kent Hanway-CSHQA Not Present: Tom Eckman–Northwest Power & Conservation Council Don Sturtevant–Simplot Stacey Donohue-Idaho Public Utility Commission Ben Otto-Idaho Conservation League Brittany Andrus-Public Utility Commission of Oregon Guests and Presenters*: Pete Pengilly–Idaho Power Cory Read–Idaho Power Quentin Nesbitt*–Idaho Power Alexis Freeman–Idaho Power Shelley Martin–Idaho Power Andrea Simmonsen–Idaho Power Dave Joerger*–Idaho Power Celeste Becia-CLEAResult Jim Madarieta*–Idaho Power John Morris-CLEAResult Cheryl Paoli-Idaho Power Bill Shawver-Idaho Power Darlene Nemnich-Idaho Power Diana Echeverria-Idaho Power Randy Thorn-Idaho Power Ken Miller-Snake River Alliance Amanda Richards-Honeywell Dennis Merrick-Idaho Power Matt Elam-Idaho Public Utilities Commission Patti Best-Idaho Power Jim Jauregui-Idaho Power Connor Saxe-Idaho Power Engineering Intern Chellie Jensen-Idaho Power Billie McWinn-Idaho Power Todd Greenwell-Idaho Power Bryan Lanspery- Idaho Public Utilities Commission Chris Pollow-Idaho Power Denise Humphreys-Idaho Power Recording Secretary: Shawn Lovewell (Idaho Power) with Alexis Freeman (Idaho Power) Meeting Convened at 9:33am The EEAG members and guests introduced themselves and Todd Schultz relayed some general housekeeping and safety items. The General Manager of Customer Service and Regional Operations, Dave Joerger, introduced himself to the group, described his current role and gave some background on the previous positions he has held at Idaho Power. Todd asked the EEAG members to briefly review the minutes that had previously been sent out via email and there were no edits suggested by the group. Todd stated that future meeting minutes will be at a 1 higher level and will not have the level of detail as they have in the past. This will assist the time needed for EEAG members to review the minutes. No objections were received from the group. Todd also discussed that agenda items for future meetings will be solicited from the group at the end of each meeting during the wrap up discussion rather than in advance of each upcoming meeting in order to give Idaho Power enough time to evaluate the request and prepare a presentation or discussion for the next meeting if appropriate. No objections were received from the group. Todd also informed the group that the EEAG Charter that was recently updated with input from the EEAG will be reviewed on an annual basis with EEAG. 9:45 am-Demand Response Update—Quentin Nesbitt Quentin presented a historical look at Idaho Power’s three Demand Response (DR) programs and explained why Idaho Power participates in DR. Quentin also discussed the misconceptions that surround these programs. The DR workshops that were held in July of 2013 aligned on the conclusions that in order to achieve short-term demand response, a long-term perspective should be held, and continuity of program delivery is important. During the discussion of the program changes Nancy referred to the system peak of 3407 MW that occurred on July 2nd, 2013, and which programs were called during that time, She asked if there would have been enough resources available to meet that load even if FlexPeak hadn’t been dispatched (Slide 12). Quentin answered that the Integrated Resource Plan (IRP) suggests that in a 1 in 10 water year scenario there would have been extra resources to cover it. Quentin explained that July 14th was the system peak day for 2014 and all three DR programs were called. Nancy asked if the costs of running the DR programs were compared to the costs of buying energy or using existing peaker plants. Quentin answered that in theory there was no cost. On that day, Idaho Power avoided purchasing energy off the market at roughly 4 cents a kWh. Tami added that there was no incremental cost to call the event. Nikki asked if customers have requested to be removed from any of these programs. Quentin stated that some of the irrigation customers have chose to opt out of events and others to not participate in the program at all this year. There have been drop-outs from the A/C Cool Credit program mostly after each event. Sid stated that the irrigation customers that he has visited with are pleased with the program. . He had two of his pumps not turn off and had to do it manually. In one case it was because of the pumping station lost a fuse. He makes the point because even though there have been some discomfort issues with the program, overall the irrigation customers are extremely pleased and hope that the program continues to run as it has. Todd reiterated to the group how pleased he is with how all of the Program Specialists have dealt with these challenges. 10:40 am-International Facilities Managers Association (IFMA)—John Rimer John Rimer introduced himself to the group and gave his background and experience in facility management. John spoke to the group about the primary role of IFMA, some of the obstacles that are faced, and the educational trainings that are provided to its members and some of the obstacles that facilities managers face when trying to convince their management or customers to implement energy efficiency solutions. Nikki asked what the biggest hurdle was for participants besides the cost. John answered that getting participants to attend events is challenging. In 2015, along with the usual class offerings, there will also be online education and bite-size educational presentations. 11:30 am-Financial Update—Jim Madarieta, Financial Analyst Financial Analyst Jim Madarieta presented Appendix 1 which outlines expenses and balances of the Idaho and Oregon Rider and NEEA payments through July 2014. The DSM Summary slide outlined the actual expenses and preliminary energy savings by each program through July 2014. Nancy asked what the projected ending balance of the rider would be in December. Jim answered that it is projected to be approximately $2.2 million at 12/31/14. 11:40 am-Programs Update—Todd Schultz 2 Todd spoke about the program changes that have gone into effect for the commercial and industrial programs. Kent commented that he was glad to see the new Professional Assistance incentive for the Architects and Engineers. Nancy asked if Idaho Power has considered looking into reserving a portion of the incentive for building operators. A small amount could be set aside and paid out once the building is complete. It would be an incentive to maintain the energy savings over time. The Program Specialist answered that as far as new construction, that concept could be problematic as far as baselines are concerned since baseline is code. Todd next spoke about a few residential programs and their operational issues. Todd invited Program Specialist Patti Best to speak to the group about Energy Efficient Lighting, Home Products, and See ya later, refrigerator® (SYLR). The Home Products program has traditionally focused on Energy Star© products as it is an easy way for customers to determine if a product is eligible. As time has gone on, it is harder to identify products that meet cost effectiveness. Idaho Power has been exploring different options; a qualified products list and upstream incentives. The upstream option is where Idaho Power partners with the manufacturer and then the incentives are passed down to the customer at the retail level. The qualified products list would maintain the basic program design but would be limited to the most energy efficient Energy Star© models. Patti presented the group with the pros and cons and asked for input from EEAG members. Lynn commented that in the upstream model, it is hard to have utility recognition. She stated that when she worked for a utility, they advertised to customers that this program was coming, and put a model in the lobby of their building. They provided customers with a voucher in order to purchase the item at the retailer. She recommended advertising the benefits of purchasing the more expensive, energy efficient model to the customer. Nancy stated she preferred the upstream regional approach. It leverages the collective investment of the marketplace, and it is easier for the consumer to figure out. Educating the retail staff is a key component. She stated that she would like to see more direct marketing and education with customers so that they are thinking about energy efficiency when they decide to purchase these items. Nikki added that PacifiCorp just changed to the CEE model and according to their analysis it was cost effective. She feels that the upstream model would be a good model for a pilot program as long as the energy efficiency message is being promoted. Catherine stated that the customers who would benefit the most are often the ones that won’t buy the most expensive model. She thinks it is important to send the message to purchase the most energy efficient model that you can get because the customer will still gain financially even if they don’t qualify for the incentive. Next Patti presented information regarding the SYLR program and how the program in its current state is struggling to maintain its cost effectiveness, and a potential change to the program design. Some of the options being considered are removing the incentive and not restricting the program to pre-1995 units or keeping the incentive and restricting the program to pre-1995 units. Patti asked the group for input. Tami asked if the second option include unit pick up, incentive or both. Patti answered it would include the pick-up and incentive. Sid added that if someone purchases a new refrigerator and the appliance store won’t pick-up the old unit, it could be up to $50 to have it removed. Even if there is not an incentive associated with the program, just having the old unit removed would still be of value to customers. The Marketing Specialist added that the survey that was done around the SYLR program showed that what was of high value to the customer was the convenience factor of having the old unit removed. Nancy asked if the program would be cost effective if the incentive was dropped. Patti informed the group that it would meet cost effectiveness if the incentive was removed along with cutting back on some of the administrative costs and not restricting the program to pre-1995 units. The group expressed a preference for the option of removing the incentive and not restricting the program to pre-1995 units. 12:30 Lunch During the lunch break, Engineering Intern Connor Saxe- gave a presentation to members of EEAG on his internship experience working in the Customer Relations and Energy Efficiency Department at Idaho Power. 1:30 Meeting Reconvened 3 1:30 pm-Wastewater Energy Efficiency Cohort (WWEEC) Update—Chellie Jensen, Senior Engineer Senior Engineer Chellie Jensen gave a presentation to the group on the WWEEC and explained that the focus of the training is on energy management. The cohort training approach provides onsite and remote engineering support, technical training with Continuing Education Units, energy management training, site audit, and energy management assessments. There are eleven participants representing 64 million kWh. The main goal is to create energy awareness without affecting safety, lower current energy usage, enhance technical skills, and create a sustainable solution. Chellie showed a video that highlighted this program. Chellie then introduced Robyn Mattison PE LEED of the City of Ketchum. Robyn gave her experience working with Idaho Power in the WWEEC program. She explained how she was skeptical at first with how much time it was taking from her day, but through the process she has come to realize the value and it has given her the opportunity to use it in other functions of her job. She stated that having presentations from outside her organization has opened the minds of her plant operators to new ideas and has helped them overcome the “old school” mindset. The City of Ketchum has saved 115,000 kWh since March of this year, and because of the money saved in power bills, she has been able to budget some money for capital improvements for 2015. Chellie next introduced Royce Davis of the City of Boise. He is the Lander Street Plant Manager. Royce explained that this facility was built in the 1950’s so the building and the technology are dated. The lessons learned from participating in WWEEC would be that it isn’t always about the major projects, it is about operational improvements. They haven’t spent much money on making changes but rather have improved the way things are done. Nancy asked if there are other utilities doing anything similar to this. Chellie answered that there are other programs out there like this, but they aren’t driven by local utilities. Kent stated that these are really great results. Is Idaho Power planning another cohort offering? Chellie stated that Custom Efficiency has been talking about a compressed air cohort. One of the challenges with compressed air would be dealing with the structure of the plant since there would be other areas of the plant that would need to be involved. 2:25pm- New Ideas—Quentin Nesbitt, Pete Pengilly, Todd Schultz Quentin started out the presentation by stating that Idaho Power is looking at four new program ideas: (1) Single Family Home Duct Sealing, (2) Residential Whole House Fan, (3) Residential Electronically Commutated Motor (ECM) Blower Motor, and (4) High School Student EE kit. The program ideas are in various stages of development. Internal review and research has been done on how they could be implemented and delivered, but there are still unanswered questions around savings and cost. Quentin gave an overview of the four ideas and asked for feedback from the group. There were questions and discussion about each program, outside contractors, cost, funding, incentives, customer participation, testing, and vendors. Single Family Home Duct Sealing: The Regional Technical Forum (RTF) has prescriptive savings in place for this. In the past the savings has been specific to having the ducts tested before and then after. The RTF is looking at changing that to a more prescriptive approach. If Idaho Power were to move forward with this program, it would need to be the more prescriptive approach as the test in/test out model is not cost effective. Randy asked if Idaho Power has any specific contractors lined up. Quentin answered that two companies locally have just purchased equipment that would allow them to do the internal duct sealing. Bryan asked if the company has looked at this from a total resource cost (TRC) perspective where gas heated homes could be included. The Energy Efficiency Analyst answered that the difficulty with adding natural gas benefits to the TRC for weatherized homes with central air conditioning is that while NEB’s help the TRC, they do not help the utility cost (UC). Cooling benefits usually do not exceed 10% of the total measure savings potential so the UC test in most cases fail. Jennifer asked if Idaho Power would be paying for the whole project or just a portion. Also, what percentage of customers would be able to participate in the program? Quentin answered that about 30% of customers are electric heat only. The incentive would just be a portion of the overall cost. Nancy asked Quentin to discuss in more detail the reason why the pre and post testing would be dropped. Quentin stated that generally a test in/test out has been required by the RTF to achieve the savings. It has not been a 4 successful program for others because it is too expensive. The Program Specialist added that this testing is pretty tedious for the contractor and most them want to get rid of that requirement. One of the things the RTF found is that about 30% of the homes they tested didn’t need it. Pete also added that he envisions setting up some level of quality control done by a third party. Quentin stated that this program could land nicely with the Heating & Cooling Efficiency program or even possibly the Home Improvement program. This program would not impact Energy House Calls. Nikki added that this program seems like it could be a nice progression from the Home Energy Audit. Residential Whole House Fan: This is not something common in Idaho Power’s service territory. It is a large air flow fan that is placed in a central location of the home. It pulls air from the outside into the attic space. It pushes hot air out and pulls cool air in through open windows. It is much cheaper to run than an air conditioning unit. This wouldn’t do much for peak days but there are some benefits in the shoulder months. The company is looking at prescriptive savings and it might be good for a pilot program in order to verify savings. Nancy stated that these fans provide more benefit at night so it’s not a huge savings opportunity but she likes the idea. Quentin stated that one of the things the New Idea Team discussed is how area’s like McCall and Sun Valley could utilize this and refrain from using their air conditioners. There is a behavioral component to this as the customer will need to pay more attention to the temperature and actually turn on the fan. Pete added that from a customer satisfaction standpoint, it should be available to both gas and electrically heated homes. The general group consensus was for Idaho Power to continue looking into this program. Residential ECM Blower Motor: This would be a program designed to replace a Permanent Split Capacitor blower motor (PSC) with a new Electronically Commutated Motor (ECM) in central systems. Blower motors are a common item to fail in household HVAC systems. Amanda asked if the vendor would be incented on this item. Quentin stated that if this became a program, likely the vendor would be incented. The customer isn’t going to know much about what type of motor they need. Bryan asked what the incremental cost of an ECM vs. PSC is. Quentin answered that it is a couple hundred dollars. The general consensus from EEAG members is that this is a good idea and to move forward with more investigation. High School Student EE kit-The student ee kits are something that is currently targeted to elementary aged students. Idaho Power is looking at developing a more age appropriate kit targeted towards high school students. The Program Specialist gave some more detail about how the kits would be structured, the target market, costs and timelines, and savings, benefits and issues. There was a lot of discussion regarding cost and how effective these kits would be with Senior high school students. Lynn stated that consulting a group of high school teachers and have a round-table discussion with them to get their feedback would be a good idea. They have many time constraints with the regular curriculum and adding this to it might not work. Catherine suggested looking into youth group organizations, 4H, FFA, The Boy Scouts, Girl Scouts, and church groups. These organizations typically have a service learning requirement that this kit could fulfill. Kent brought up that it might be a struggle to keep these older students engaged. At this age they have their own lives outside of school. Also, kids get their information from online sources. If you hand them a stack of papers, chances are they aren’t going to read through them. Jennifer suggested having some kind of kit like this that targeted the first time home buyer. Idaho Power could partner with financial institutions. Nikki asked what the process and implementation of the new ideas. Pete explained that the New Ideas team has developed a process to track these ideas as they are discussed. The ideas presented were all possibly cost effective and that is why they were brought before the EEAG for discussion. There are still numerous steps that need to happen before they become a program. Tami stated that for the November meeting there could possibly be more information available on these items. 5 3:45 pm-Wraps up, Questions, Comments Nancy suggested having the new ideas piece much earlier in the meeting or to receive the presentation sooner so that members can be looking into things and be able to have more input during the meeting. Kent added that he really enjoyed the New Ideas presentation rather than re-hashing the current programs. Sid commented that he has been very impressed with the Just Drive campaign. Todd asked the group if there were any topics that they would like to see discussed at the next meeting. Nancy asked if the Idaho Public Utilities Commission (IPUC) would be ready to talk about the Memorandum of Understanding (MOU). She would also like to have a follow-up discussion of the Potential Study workshop that was held in May. Nikki answered that as far as the MOU discussion, they would need to have a meeting with the utilities to talk about how to proceed and then they would be able to make a presentation at EEAG. 4:05-Meeting Adjourned 6 1 Idaho Power Energy Efficiency Advisory Group (EEAG) Meeting Minutes dated November 12th, 2014 Present: Catherine Chertudi–City of Boise, Public Works Dept. Don Strickler–Simplot Ken Robinette–South Central Comm. Action Partnership Quentin Nesbitt*–Idaho Power Stacey Donohue–Idaho Public Utilities Commission John Chatburn–Idaho Governor’s Office of Energy Resources Nancy Hirsh–Northwest Energy Coalition Sid Erwin–Idaho Irrigation Pumpers Association Tami White–Idaho Power Kent Hanway*–CSHQA Tom Eckman–Northwest Power & Conservation Council Ben Otto-Idaho Conservation League Michael Breish- Public Utility Commission of Oregon (via webinar) Not Present: Lynn Young–AARP Guests and Presenters*: Pete Pengilly*–Idaho Power Cory Read–Idaho Power Theresa Drake–Idaho Power Bill Shawver–Idaho Power Shelley Martin–Idaho Power Andrea Simmonsen–Idaho Power Diana Echeverria–Idaho Power Billie McWinn*–Idaho Power Roberta Rene–Idaho Power Paul Carp–Honeywell Amanda Richards–Honeywell Ken Miller–Snake River Alliance Donn English– Idaho Public Utilities Commission Andy Healy-CLEAResult Chris Pollow-Idaho Power Chellie Jensen-Idaho Power Brad Acker-Integrated Design Lab Patti Best-Idaho Power Cheryl Paoli-Idaho Power Denise Humphreys-Idaho Power John Morris–CLEAResult Dennis Merrick-Idaho Power Sheree Willhite-Idaho Power Darlene Nemnich-Idaho Power Kevin Van Den Wymelenberg*-Integrated Design Lab Todd Greenwell-Idaho Power Anne Alenskis-Idaho Power Mindi Shodeen-Idaho Power Brian Reich* - Idaho Power Meeting Facilitator: Quentin Nesbitt (Idaho Power) Recording Secretary: Shawn Lovewell (Idaho Power) with Kathy Yi (Idaho Power) 2 Meeting Convened at 9:37am Quentin welcomed the participants and the EEAG members and guests introduced themselves. Tami introduced Michael Breish, the new staff member who will be replacing Brittany Andrus as the Public Utility Commission of Oregon representative serving on the EEAG. Quentin noted that topics that do not appear on the agenda, but were suggested by members of EEAG as things to discuss will be discussed throughout the course of the day. Tami updated the group regarding Idaho Power’s recent filing with the Idaho Public Utilities Commission (IPUC) for authority to continue participation in the Northwest Energy Efficiency Alliance (NEEA). Stacey updated the group on staffing changes at the IPUC and gave an update on the status of the Memorandum of Understanding (MOU) that IPUC staff has been working on. The minutes from the August meeting were reviewed. There were no changes or edits suggested. 9:45am-IRP Planning & Analysis—Pete Pengilly. Pete gave a presentation about the Integrated Resource Planning process and shared some slides that were presented at the Integrated Resource Planning Advisory Group (IRPAC) meeting last week. Key points that were presented were:  Ingrid Rohmud from AEG will be presenting the updated Potential Study results at the January 8th IRPAC meeting. There were questions and discussion about:  Ben asked if this potential study will have all levels of potential. It will.  Discussion around code changes and how those would present program challenges, especially with new construction projects. Ben stated that the utilities can have a role in driving the “next thing” in the market.  How it will be important for utilities to change their incentive programs. In the lighting arena it might be how, as a utility, you drive the market to uptake LED technology. Tom added that Idaho Power isn’t the only utility facing this issue.  Ben stated that it might be nice to see the alternative cost comparison number broken out in various categories rather than seeing it as one number. The Energy Trust of Oregon sent a spreadsheet to the Oregon Public Utility Commission showing their avoided costs that way. Pete stated it is something that Idaho Power could look in to. 10:15am-New Program Ideas Update—Billie McWinn Billie highlighted the following four new program ideas that had been discussed at the August 19th EEAG meeting and led a discussion about LED bulbs. There was a lot of good feedback and ideas from members during that meeting. Since then, the New Ideas Team has taken that feedback and incorporated some of it and updated the analysis. Single family home duct sealing- Key points that were presented were:  Idaho Power is looking at a soft launch of this measure early in quarter 1 of 2015 which would provide time to work through any issues before an official launch in quarter 2.  This program will be more prescriptive in nature. 3  The overall savings goals for this program have not been set yet. There were questions and discussion about:  Would there be different incentives based on different heating zones? Differing incentive levels have historically caused customer confusion and can be administratively burdensome, but if there are issues with customer update, the incentive amount could be adjusted within the limits of cost effectiveness. Residential ECM blower motors- Key points that were presented were:  This idea is not as far along in its development.  The Integrated Design Lab (IDL) is working on a report to determine savings. Because energy savings is not yet available, an analysis was done to determine what level of savings would be required in order to achieve cost effectiveness.  In order to be cost effective, a minimum of 410 kWh savings is needed.  If savings come in higher, then this program could be launched in quarter 1 of 2015. There were questions and feedback about:  Ben suggested that since this is an “emergency” type repair program, Idaho Power should work with contractors to ensure that these items are in stock and on the trucks.  Is this was a do it yourself type program or will customers need to use a contractor? Because these motors are wired differently than what a customer would likely be replacing, they would need to be replaced by a contractor.  Having the customer receive a small incentive would help keep the contractor accountable. Residential whole house fan pilot- Key points that were presented were:  An analysis was also done for this idea and final savings data should be available in February of 2015.  Idaho Power is evaluating a quarter 2 launch.  Because this pilot has a behavioral component to it, Idaho Power solicited feedback and ideas on how to market this to customers so energy savings could be realized.  Some of the ideas that Idaho Power has heard and would like feedback on are: o Sending out postcards during specific times of the year, using instructional stickers, installing indoor/outdoor thermometers, opening it up to more contractors. Specific feedback was: 4  Ken stated that electricians and electrical contractors should be used and not HVAC contractors or carpenters because electrical service will need to be brought to the fan.  Nancy stated that because there are two components; getting the fan installed and then the behavioral component of the customer actually using it, marketing will play a large role in this pilot  A two year time frame for analysis is good.  Catherine added that longevity in messaging will be needed. Tenants of a home change so there needs to be a mechanism for keeping track of that.  Ben suggested sending out a postcard to customers on a monthly basis before the actual cooling season might be effective. High School EE Kits program- Key points that were presented were:  The Program Specialist was able to meet with two vendors on pricing. She also worked with a couple of science teachers that felt it could work well with their curriculum because outside content has good uptake with students.  There is the potential to change the components of the kit. In the original kit there was a smart strip which may be good for this age group because of their frequent use of electronics. Specific feedback was:  Catherine suggested picking a school or schools that do not have a lot of resources.  Because the power strip is expensive, you might consider making it the reward. If you send the message that it is valuable, then it will get used.  Before you give them the power strip; give them a watt meter to see what they are already using. If their equipment is newer (i.e. has sleep mode, auto shut off, etc.) there won’t be as much savings as with older equipment.  Consider developing a mobile app for the phone because this age group is engaged socially with friends. The competition factor could help to motivate them. LED Bulbs- Key points that were presented were:  LED’s are a hot topic right now and people seem to be excited about this technology. At a recent local event in Boise, Idaho Power used LED’s as a giveaway for customers to sign up for myAccount.  Idaho Power would like to be able to give LED’s to customers, but they do not pass the Utility Cost test (UC), however, they do pass the Total Resource Cost test for cost effectiveness. 5 Specific feedback was:  Stacey stated that the Company is probably safe under the current Memorandum of Understanding (MOU) to do this. Hitting the market while there is a lot of interest is an excellent idea. If the bulbs don’t pass cost effectiveness tests, there just needs to be an explanation and there are some pretty good reasons presented here.  LED’s have some similar features as the incandescent bulbs and last longer than the CFL bulbs. That could be a good talking point.  Sid stated that since there is pushback on the CFL bulbs because of disposal issues, there may be a potential for customers to trade in their CFLs for LEDs. 11:23am-CSHQA Building Remodel—Kent Hanway Kent gave an overview and discussed all of the design elements of the remodel work done on the space that CSHQA currently occupies. Key points that were presented were:  An old, unoccupied warehouse on Front Street became their new home in August of 2013.  The design goals were to get everyone onto one floor, reintroduce CSHQA in the community by providing visibility, and “walking the talk” of energy efficient building design.  Idaho Power paid approximately $18,000 of incentives on this project. Kevin Van Den Wymelenberg of the Integrated Design Lab spoke to the group about the radiant cooling slab technology that was used in the remodel and noted that the IDL is evaluating the use of this technology in the future. The IDL is supporting CSHQA in further commissioning efforts and hoping to use their building for a platform for further research. 12:10 Lunch 1:05pm Meeting Reconvened 1:05pm–Commercial, Industrial, Irrigation Programs Update—Quentin Nesbitt Quentin highlighted the savings, participation, and expenses for each of the commercial programs, and discussed an email that an EEAG member had sent him before the meeting about how Rocky Mountain Power (RMP) has combined their commercial lighting programs. Key points that were discussed were:  An RMP customer only has one application to fill out and one program specialist to work with as a single point of contact.  Idaho Power is working on something similar for the lighting program.  RMP is also looking at a small business outreach. They are looking at hiring auditors to visit with small businesses to do an audit to help facilitate energy efficient measures. 6  Idaho Power is also looking at something similar, more of a direct install that the customer can do themselves. 1:20pm-Oregon Exceptions filing—Billie McWinn Idaho Power filed an application with the OPUC on November 4, 2014 (UM 1710) seeking an exception to cost effectiveness requirements for certain measures and one program in the residential and irrigation programs. Billie summarized this filing. 1:30pm-Residential Program Update—Billie McWinn Billie highlighted the savings, participation and expense comparisons for the residential programs. There was some discussion about the audit tool used for the Weatherization programs and some of the changes being made to that tool. Ken stated that because of some of these issues, they have had to hand calculate the savings on the applications. That has slowed down some processes on their end and they have 17 projects that still need to be submitted which will add to the overall savings numbers for the Weatherization programs. Key points that were presented were:  There will be some changes to the See Ya Later, Refrigerator (SYLR) program and Home Products.  The incentive for SYLR will be removed but Idaho Power will still offer free unit removal for customers.  For the Home Products program, the Regional Technical Forum (RTF) has updated their savings numbers and refrigerators and freezers are no longer cost-effective. There were questions and feedback about:  Are these items no longer cost-effective because these appliances are more efficient in general? Appliance standards have gone up 25%.  Idaho Power is investigating additional direct install measures for the Energy House Calls program such as LED’s, low flow showerheads, faucet aerators, water heater covers, and thermostats. Catherine suggested that these items should be brought in for proper disposal because the old thermostats have mercury in them. Idaho Power expects that a contractor would install the thermostats and set the controls so the customer wouldn’t need to worry about disposal. Marketing update: Billie passed around a copy of the current Free Standing Insert (FSI) and the group viewed the KTVB interview with Theresa Drake that was about how customers can save energy. Key points that were presented were: There is a digital online campaign that identified people’s interest from their travel on the web.  The Marketing Specialist gave the example of the techniques of airline companies marketing to consumers after they have made an airline ticket purchase. There were questions and feedback about: 7  Nancy asked if an assessment has been done on customers who have signed up for myAccount since they are already engaged with Idaho Power and more likely to participate in programs. Idaho Power will follow-up on that question.  How are people who don’t receive a paper bill identified for marketing campaigns? 2:13pm-Financial Update—Pete Pengilly Pete provided a financial update and reviewed Appendix 1 and the DSM Expense by Program. There were questions and feedback about:  Donn stated that it seems as if more money is being collected in the rider than is being spent. What is the plan for this account going forward?  Changing how you calculate program savings may use up those funds. 2:20 Break 2:36-Demand Response as Operating Reserves—Quentin Nesbitt & Brian Reich Quentin and Brian presented Idaho Power’s Demand Response as Operating Reserves Report that was filed with the IPUC in September 2014 and was a requirement from the Demand Response Programs Settlement Agreement. Brian described:  The three regulatory agencies and the requirements that Idaho Power must follow in regards to maintaining reserves.  How the company balances supply and demand on the electrical grid.  What spinning and non-spinning reserves are and why demand response (DR) could only be used for the non-spinning portion of Contingency Reserve Obligation (CRO). Quentin described:  Idaho Power’s three DR programs and the system modifications needed to use these as non-spinning CRO.  The cost and benefits of using DR as non-spinning CRO.  The three scenarios that were analyzed by the Company.  The company’s conclusion that the risks outweighed the benefits of using DR as CRO at this time. There were questions and feedback about:  A reserve program is very different than a DR peak shaving program. The company could design a different variation for a different group of participants. 8  Compared to a DR program, it would be a fairly small incentive for the amount of work required from the irrigators. Sid added that from the irrigator perspective, it would be difficult to design a program that would allow for numerous outages in one day, like what might be required of CRO. Irrigators need water when they need it so they sometimes won’t even participate in the Irrigation Peak Rewards Program which has a higher incentive. Sid doesn’t think it would be possible to create a program to allow for the events Idaho Power needs in a reserve program. It would be easier for the dispatcher to choose the option that he wouldn’t have to think about.  Stacey stated that if the company has more irrigation DR than it needs, maybe a different program that targets a subset of the irrigation customers and maybe it would have a higher incentive, and there could still be a path. Quentin stated that market prices have been low for a while. There is a small benefit; high risk today, but it might not always be that way.  Ben stated that the reason he negotiated for this report in the DR Workshops was that he wanted the company to evaluate using its DR as operating reserves and the company had met that request with this report. He would like to see more forward looking planning and “next steps” as the region implements more variable energy. This region will have more variability in the future and we need to be thinking about how it can be integrated.  Nancy thanked the company for looking into this and noted that this report can be used for future analysis if it makes sense financially to use DR as operating reserves in the future, then we have created a model to guide us on how to do that.  Nancy asked if the Flex Peak program could become more of a load control program. Quentin stated that EnerNOC does offer a reserve program at a much higher cost to its customers. Grid operators have to go through certification to maintain system integrity. If they are going to be held responsible, then they need to control the load reduction in order to be in compliance with the standards.  Stacey asked if these costs were for all three DR programs. These costs are only for using the Irrigation Peak Rewards as CRO. 3:33-Prudence Order Errata—Quentin Nesbitt. Quentin reviewed the prudence order and the errata that the company had recently received in IPUC Case No. E- 14-04 and solicited EEAG’s input about how the company best meets the directive contained in the errata. Specific feedback received was:  How is the company interpreting the errata? The Integrated Resource Plan (IRP) looks at the potential study for planning how much energy efficiency to include. The issues brought up by Commission Staff and parties go beyond the IRP.  The 2013 IRP targets were not met by programs. That can be stressful on the planning side. How will the company meet its IRP goals through marketing and customer engagement?  John stated that just because something is economic or cost-effective doesn’t mean people are going to participate. There are some people that no matter what will not avail themselves of programs. You can’t force people to do things. 9  Stacey stated that Idaho Power had a steep decline in energy savings that didn’t happen in the rest of the state with the other utilities. Maybe Idaho Power should consider forming and energy efficiency working group of the IRPAC similar to the Solar Working Group.  There was more discussion about the interpretation of the Errata and how it translates to the IRP.  The refreshed potential study will be done in December and will be presented at the January 8th IRPAC meeting.  Sid expressed his concerns about how the company convinces the average irrigator to participate and still be productive. The irrigation community is going to have to look at improving efficiency because they deal with a limited resource (water). The question posed to the group is, “we need to look at more of the psychology of the project and convince people they need to be efficient.  There needs to be a different way to disseminate this information. This needs to be addressed, but the IRP is not the right forum to do that in. There is still a segment of the population that doesn’t want to change. Some customers do not look at their Idaho Power bill or insets because in October one of the EEAG members was on the cover of the Currents issue. When this individual asked people he knows how many people actually looked at their bill stuffers he found that about 50% read it and the other 50% just threw it away.  If customers are going to pay for marketing, it needs to be effective.  Nancy stated that she knows the company is doing a lot in the way of marketing and promotions, but it doesn’t feel innovative and may need to be refreshed. There is something that isn’t clicking with customers. Before the meeting was adjourned, Nancy informed the group that she will be taking a new position in January and will no longer be participating in the EEAG. Quentin thanked everyone for their time and participation. Shawn will be sending out a doodle poll for 2015 EEAG meeting dates. 4:13-Meeting adjourned. Supplement 2: Evaluation Idaho Power Company This page left blank intentionally. Page 48 Demand-Side Management 2014 Annual Report Idaho Power Company Supplement 2: Evaluation NEEA MARKET EFFECTS EVALUATIONS Table 1. 2014 NEEA Market Effects Evaluations Report Title Sector Analysis Performed by Study Manager Study/Evaluation Type 2013 Energy Savings Results for the Commercial Real Estate Cohorts Commercial Cadmus Group NEEA Impact BOC-Expansion Initiative Market Progress Evaluation Report #1 Commercial Research Into Action NEEA Market Consumer Electronics Television Initiative Market Progress Evaluation Report #3 Residential Research Into Action NEEA Market Energy Forward Consumer Messaging Study All Opinion Dynamics NEEA Market Evaluation of ACE Model Key Assumptions for Commissioning and Retrocommissioning Commercial Cadmus Group NEEA Market Evaluation of Key ACE Model Assumptions for Motor Rewinds Industrial Cadmus Group NEEA Cost Effectiveness Final Summary Report for the Ductless Heat Pump Impact and Process Evaluation Residential Ecotope Inc. NEEA Impact/Process Heat Pump Water Heaters for Demand Response and Energy Storage Residential ECOFYS NEEA Demand Response Hospital & Healthcare Initiative 2013 Energy Savings Validation Commercial SBW Consulting NEEA Impact Inventory of Industrial Energy Management Information Systems for M&V Applications Commercial PECI NEEA Assessment Long-Term Monitoring and Tracking Distribution Efficiency Utility Navigant Consulting, Inc. NEEA Market Marginal Impact of Electric Heat Pumps on Home Sale Price Residential ECONorthwest NEEA Market Market Characterization and Establishing the Market Baseline for the Commercial Real Estate Initiative Commercial Cadmus NEEA Market NEEA Dryer Field Study Residential Ecotope, Inc NEEA Market NEEA Existing Building Renewal: Process Review Results Commerical Navigant Consulting, Inc. NEEA Process NEEA Hospitals and Healthcare Initiative: Market Progress Evaluation Report 6 Commercial Evergreen Economics NEEA Impact NEEA Industrial Initiatives—Market Progress Evaluation Report #8 Industrial DNV KEMA Energy & Sustainability NEEA Market Northwest Commercial Buildings Deep Energy Retrofit Market Characterization and Twenty Year Market Baseline Assessment Commercial Navigant Consulting, Inc. NEEA Market Northwest Commercial Lighting Retrofit Market Characterization Commercial Heschong Mahone Group, Inc. NEEA Market Northwest Ductless Heat Pump Initiative:Market Progress Evaluation Report #3 Residential Evergreen Economics NEEA Market Northwest ENERGY STAR Homes Retrospective Report Residential TRC Energy Services NEEA Assessment Oregon Residential Energy Code Compliance Residential Cadmus Group NEEA Compliance Regional Industrial Training Update Industrial NEEA NEEA Residential Building Stock Assessment: Metering Study Residential Ecotope, Inc. NEEA Market RETA CRES Initiative: Market Characterization, Baseline Study, and Forecast Report Commercial Research Into Action, Inc. NEEA Market Seattle LED Adaptive Lighting Study Commercial Clanton & Associates, Inc. NEEA Market Small to Medium Industrial SEM Energy Savings Validation Industrial Energy 350 NEEA Impact For NEEA reports, see the CD included at the back of this supplement. Demand-Side Management 2014 Annual Report Page 49 Supplement 2: Evaluation Idaho Power Company This page left blank intentionally. Page 50 Demand-Side Management 2014 Annual Report Idaho Power Company Supplement 2: Evaluation INTEGRATED DESIGN LAB Table 2. 2014 Integrated Design Lab Report Title Sector Analysis Performed by Study Manager Type Building Efficiency Verification Commercial IDL Idaho Power Quality Assurance Building Metrics Labeling Commercial IDL Idaho Power Building Metrics Building Simulation Users Group Commercial IDL Idaho Power Training Customer Representative Training Commercial IDL Idaho Power Training Electronically Commutated Motors Residential IDL Idaho Power Literature Review Fall Education Series Commercial IDL Idaho Power Education Foundational Services Commercial IDL Idaho Power Training Heat Pump Calculator Commercial IDL Idaho Power Development Lunch and Learn Commercial IDL Idaho Power Training Planning and Commissioning for Daylight Harvesting Commercial IDL Idaho Power Training Simulation QA Commercial IDL Idaho Power Quality Assurance Tool Lending Library Commercial IDL Idaho Power Training Demand-Side Management 2014 Annual Report Page 51 Supplement 2: Evaluation Idaho Power Company This page left blank intentionally. Page 52 Demand-Side Management 2014 Annual Report Report Number: 1401_006-01 2014 TASK 6: BUILDING EFFICIENCY VERIFICATIONS SUMMARY OF PROJECTS IDAHO POWER COMPANY YEAR-END REPORT December 31, 2014 Prepared for: Idaho Power Company Author: Katie Leichliter ii This page left intentionally blank. iii Prepared by: University of Idaho Integrated Design Lab | Boise 306 S 6th St. Boise, ID 83702 USA www.uidaho.edu/idl IDL Director: Kevin Van Den Wymelenberg Author: Katie Leichliter Prepared for: Idaho Power Company Contract Number: 3094 Please cite this report as follows: Leichliter, K. (2014). 2014 TASK 6: Building Efficiency Verifications – Summary of Projects (1401_006-01). University of Idaho Integrated Design Lab, Boise, ID. iv DISCLAIMER While the recommendations in this report have been reviewed for technical accuracy and are believed to be reasonably accurate, the findings are estimates and actual results may vary. All energy savings and cost estimates included in the report are for informational purposes only and are not to be construed as design documents or as guarantees of energy or cost savings. The user of this report, or any information contained in this report, should independently evaluate any information, advice, or direction provided in this report. THE UNIVERSITY OF IDAHO MAKES NO REPRESENTATIONS, EXTENDS NO WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE WITH RESPECT TO THE INFORMATION, INCLUDING BUT NOT LIMITED TO ANY RECOMMENDATIONS OR FINDINGS, CONTAINED IN THIS REPORT. THE UNIVERSITY ADDITIONALLY DISCLAIMS ALL OBLIGATIONS AND LIABILITIES ON THE PART OF UNIVERSITY FOR DAMAGES, INCLUDING, BUT NOT LIMITED TO, DIRECT, INDIRECT, SPECIAL AND CONSEQUENTIAL DAMAGES, ATTORNEYS’ AND EXPERTS’ FEES AND COURT COSTS (EVEN IF THE UNIVERSITY HAS BEEN ADVISED OF THE POSIBLITIY OF SUCH DAMAGES, FEES OR COSTS), ARISING OUT OF OR IN CONNECTION WITH THE MANUFACTURE, USE OR SALE OF THE INFORMATION, RESULT(S), PRODUCT(S), SERVICE(S) AND PROCESSES PROVIDED BY THE UNIVERSITY. THE USER ASSUMES ALL RESPONSIBILITY AND LIABILITY FOR LOSS OR DAMAGE CAUSED BY THE USE, SALE, OR OTHER DISPOSITION BY THE USER OF PRODUCT(S), SERVICE(S), OR (PROCESSES) INCORPORATING OR MADE BY USE OF THIS REPORT, INCLUDING BUT NOT LIMITED TO DAMAGES OF ANY KIND IN CONNECTION WITH THIS REPORT OR THE INSTALLATION OF RECOMMENDED MEASURES CONTAINED HEREIN. v This page left intentionally blank. Integrated Design Lab | Boise vi 2014 Task 6: Building Efficiency Verifications - Idaho Power Company Year-End Report (Report #1401_006-01) vi TABLE OF CONTENTS 1. Introduction ................................................................................................................................ 1 2. 2014 Building Efficiency Verification Projects ............................................................................ 1 3. 2014 Photo Controls Review Projects ......................................................................................... 2 ACRONYMS AND ABBREVIATIONS BEV Building Efficiency Verification HVAC Heating, Ventilation, and Air Conditioning IDL Integrated Design Lab IPC Idaho Power Company UI University of Idaho Integrated Design Lab | Boise 1 2014 Task 6: Building Efficiency Verifications- Idaho Power Company Year-End Report (Report #1401_006-01) 1 1. INTRODUCTION The University of Idaho Integrated Design Lab (UI-IDL) had two roles for the Building Efficiency Verification (BEV) task in 2014. The primary role was to conduct on-site verification reports for approximately 10%, typically seven to eight, of projects that participated in Idaho Power Company’s (IPC) Building Efficiency Program. The verified projects were randomly selected from the entire pool of projects, and at least two projects were required to be outside the Boise area. The secondary role was to review the photo controls design and function for every project whose application included incentive L3: Daylight Photo Controls within the Building Efficiency Program. Once each review was concluded, a letter of support for the incentive was submitted to Idaho Power. This review and letter were intended to increase energy savings and quality of design through the inclusion of additional design and commissioning recommendations. 2. 2014 BUILDING EFFICIENCY VERIFICATION PROJECTS The UI-IDL completed seven Building Efficiency Verification projects in 2014. A detailed report for each project was submitted to IPC, including claimed and actual savings for each specific incentive the project applied for. All of the projects reviewed in 2014 were completed under the Building Efficiency’s 2011 Program that included the following specific incentives: Integrated Design Lab | Boise 2 2014 Task 6: Building Efficiency Verifications- Idaho Power Company Year-End Report (Report #1401_006-01) 2 Table 1: 2011 Build Efficiency Program Specific Incentives Lighting L1 Interior Light Load Reduction L2 Exterior Light Load Reduction L3 Daylight Photo Controls L4 Occupancy Sensors L5 High Efficiency Exit Signs Air Conditioning (HVAC) A1 Premium Efficiency HVAC Units A2 Additional HVAC Efficiency Unit Efficiency Bonus A3 Efficient Chillers A4 Air Side Economizers Building Shell B1 Reflective Roof Treatment B2 High Performance Windows and Skylights Controls C1 Energy Management Control System C2 Demand Control Ventilation C3 Variable Speed Drives Below is a summary of the seven projects and the incentive measures each qualified for, that were verified by UI-IDL. Table 2: BEV Project Summary IPC Project # Facility Description Location Incentive Measures UI-IDL Site-Visit Date 11-055 Retail Payette, ID L1, A4, B1 11/19/14 11-244 Manufacturing Chubbuck, ID L1, L5 7/31/14 11-264 Office 1 Boise, ID A1, B2, C1 8/8/14 11-265 Food Service Nampa, ID L1 7/24/14 11-290 Bank Eagle, ID L4, L5 ,A1, B1, B2 12/22/14 11-309 Industrial Twin Falls, ID C3 10/17/14 11-363 Office 2 Meridian, ID L1, L4 12/22/14 3. 2014 PHOTO CONTROLS REVIEW PROJECTS In 2014, the UI-IDL received at least five inquiries regarding the Building Efficiency photo controls incentive review. Documentation was received and final letters of support were submitted to IPC for photo controls incentive applications, which included two educational facilities and one office building. Report Number: 1401_001-01 2014 TASK 1: BUILDING METRICS LABELING SUMMARY OF EFFORT AND OUTCOMES IDAHO POWER COMPANY YEAR-END REPORT December 31, 2014 Prepared for: Idaho Power Company Author: Katie Leichliter ii This page left intentionally blank. iii Prepared by: University of Idaho Integrated Design Lab | Boise 306 S 6th St. Boise, ID 83702 USA www.uidaho.edu/idl IDL Director: Kevin Van Den Wymelenberg Author: Katie Leichliter Prepared for: Idaho Power Company Contract Number: 3094 Please cite this report as follows: Leichliter, K. (2014). 2014 TASK 1: Building Metrics Labeling – Summary of Efforts and Outcomes (1401_001-01). University of Idaho Integrated Design Lab, Boise, ID. iv DISCLAIMER While the recommendations in this report have been reviewed for technical accuracy and are believed to be reasonably accurate, the findings are estimates and actual results may vary. All energy savings and cost estimates included in the report are for informational purposes only and are not to be construed as design documents or as guarantees of energy or cost savings. The user of this report, or any information contained in this report, should independently evaluate any information, advice, or direction provided in this report. THE UNIVERSITY OF IDAHO MAKES NO REPRESENTATIONS, EXTENDS NO WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE WITH RESPECT TO THE INFORMATION, INCLUDING BUT NOT LIMITED TO ANY RECOMMENDATIONS OR FINDINGS, CONTAINED IN THIS REPORT. THE UNIVERSITY ADDITIONALLY DISCLAIMS ALL OBLIGATIONS AND LIABILITIES ON THE PART OF UNIVERSITY FOR DAMAGES, INCLUDING, BUT NOT LIMITED TO, DIRECT, INDIRECT, SPECIAL AND CONSEQUENTIAL DAMAGES, ATTORNEYS’ AND EXPERTS’ FEES AND COURT COSTS (EVEN IF THE UNIVERSITY HAS BEEN ADVISED OF THE POSIBLITIY OF SUCH DAMAGES, FEES OR COSTS), ARISING OUT OF OR IN CONNECTION WITH THE MANUFACTURE, USE OR SALE OF THE INFORMATION, RESULT(S), PRODUCT(S), SERVICE(S) AND PROCESSES PROVIDED BY THE UNIVERSITY. THE USER ASSUMES ALL RESPONSIBILITY AND LIABILITY FOR LOSS OR DAMAGE CAUSED BY THE USE, SALE, OR OTHER DISPOSITION BY THE USER OF PRODUCT(S), SERVICE(S), OR (PROCESSES) INCORPORATING OR MADE BY USE OF THIS REPORT, INCLUDING BUT NOT LIMITED TO DAMAGES OF ANY KIND IN CONNECTION WITH THIS REPORT OR THE INSTALLATION OF RECOMMENDED MEASURES CONTAINED HEREIN. v This page left intentionally blank. vi TABLE OF CONTENTS 1. Introduction ................................................................................................................................ 1 2. Summary of Progress .................................................................................................................. 1 2.1 Website Progress................................................................................................................... 1 2.2 Marketing .............................................................................................................................. 2 3. Next Steps ................................................................................................................................... 4 ACRONYMS AND ABBREVIATIONS App Application BOMA Building Owners and Operators Association BSUG Building Simulation Users’ Group CREW Commercial Real Estate Women (Network) EUI Energy Use Intensity IDL Integrated Design Lab IMG Intermountain Gas IPC Idaho Power Company KWCD Kilowatt Crackdown UI University of Idaho USGBC United States Green Building Council Integrated Design Lab | Boise 1 2014 Task 1: Building Metrics Labeling- Idaho Power Company Year-End Report (Report #1401_001-01) 1. INTRODUCTION The Building Metrics Labeling (BML) task was a continuation of work done by the University of Idaho Integrated Design Lab (UI-IDL) for Idaho Power Company (IPC) beginning in 2012. A stand-alone energy specific label was developed in 2012 and a web-portal was created in 2013 so the label could be automatically generated once information was submitted by users. The 2014 task focused on providing user support, general promotion of the tool, and tool debugging with minor functionality improvements. 2. SUMMARY OF PROGRESS 2.1 Website Progress The majority of the progress made in 2014 was the debugging and minor improvements made to the online web tool. The website was updated with improvements to the daylighting calculation and the addition of a frequently asked questions page. Other debugging and website improvement progress is listed below.  Rolled out version 1.0  Posted legal terms following review by both UI and IPC  Implemented an administration log for viewing all BML sheets generated with option and filters  Made cosmetic fixes  Completed minor clean-up of coding  Verified website functionality within multiple browsers  Updated ENERGYSTAR® Portfolio Manager template for tool  Troubleshot pdf generation and saving issues  Added functionality to input a goal value Integrated Design Lab | Boise 2 2014 Task 1: Building Metrics Labeling- Idaho Power Company Year-End Report (Report #1401_001-01) 2.2 Marketing Once the initial online tool was published to the website, marketing brochures were created. The UI-IDL created a two-sided flyer that was used as the main method for marketing in 2014. The flyer can be seen in the figures below. Figure 1: BML Flyer Front Integrated Design Lab | Boise 3 2014 Task 1: Building Metrics Labeling- Idaho Power Company Year-End Report (Report #1401_001-01) Figure 2: BML Flyer Back During 2014, the tool was discussed and/or the flyer was distributed at multiple events, listed below.  BOMA Annual Symposium (2/11/14)  BOMA KWCD Awards Ceremony (4/16/14)  Tool highlighted at a presentation to BOMA (5/28/14)  Tool highlighted at a presentation to a group of City of Boise employees (6/5/14)  17 Lunch and Learn presentations to architecture or engineering firms and organizations (flyers and a slide following the main presentation)  Multiple Central Addition planning meetings hosted by USGBC  Multiple BSUG events  Four Fall Lecture Series events  Emails to Commercial Real Estate Women’s Network One-on-one marketing and support was also available when requested. In 2014, four sessions were requested: one by a local development firm, one by a City of Boise employee, one by USGBC staff, and one by a UI law group interested in energy use disclosure. Integrated Design Lab | Boise 4 2014 Task 1: Building Metrics Labeling- Idaho Power Company Year-End Report (Report #1401_001-01) 3. NEXT STEPS In preparation for additional marketing and community engagement in 2015, the UI-IDL created a list of potential users and stakeholders. The list comprises of approximately 20 individuals, organizations, and businesses to contact in 2015. To improve the tools usability and promote its wider use, other potential future work was identified and is listed below. The feasibility and value of each of these items will need to be determined before implementation.  Develop additional website functionality o Progress bar to option ”goal” markers o Dynamic average walkability for areas outside Boise o Dynamic EUI averages for other areas and building-type specifics o 15-minute walk map instead of circle  Add automation from ENERGYSTAR® if capabilities become available  Develop a new database of comparable building utility usages  Solicit targeted tenants for feedback  Coordinate with IPC and IMG to pursue increased automation of data flow directly to building owners and real estate agents Report Number: 1401_004-01 2014 TASK 4: BSUG SUMMARY OF EFFORT AND OUTCOMES IDAHO POWER COMPANY YEAR-END REPORT December 31, 2014 Prepared for: Idaho Power Company Author: Katie Leichliter ii This page left intentionally blank. iii Prepared by: University of Idaho Integrated Design Lab | Boise 306 S 6th St. Boise, ID 83702 USA www.uidaho.edu/idl IDL Director: Kevin Van Den Wymelenberg Author: Katie Leichliter Prepared for: Idaho Power Company Contract Number: 3094 Please cite this report as follows: Leichliter, K. (2014). 2014 TASK 4: BSUG – Summary of Effort and Outcomes (1401_004-01). University of Idaho Integrated Design Lab, Boise, ID. iv DISCLAIMER While the recommendations in this report have been reviewed for technical accuracy and are believed to be reasonably accurate, the findings are estimates and actual results may vary. All energy savings and cost estimates included in the report are for informational purposes only and are not to be construed as design documents or as guarantees of energy or cost savings. The user of this report, or any information contained in this report, should independently evaluate any information, advice, or direction provided in this report. THE UNIVERSITY OF IDAHO MAKES NO REPRESENTATIONS, EXTENDS NO WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE WITH RESPECT TO THE INFORMATION, INCLUDING BUT NOT LIMITED TO ANY RECOMMENDATIONS OR FINDINGS, CONTAINED IN THIS REPORT. THE UNIVERSITY ADDITIONALLY DISCLAIMS ALL OBLIGATIONS AND LIABILITIES ON THE PART OF UNIVERSITY FOR DAMAGES, INCLUDING, BUT NOT LIMITED TO, DIRECT, INDIRECT, SPECIAL AND CONSEQUENTIAL DAMAGES, ATTORNEYS’ AND EXPERTS’ FEES AND COURT COSTS (EVEN IF THE UNIVERSITY HAS BEEN ADVISED OF THE POSIBLITIY OF SUCH DAMAGES, FEES OR COSTS), ARISING OUT OF OR IN CONNECTION WITH THE MANUFACTURE, USE OR SALE OF THE INFORMATION, RESULT(S), PRODUCT(S), SERVICE(S) AND PROCESSES PROVIDED BY THE UNIVERSITY. THE USER ASSUMES ALL RESPONSIBILITY AND LIABILITY FOR LOSS OR DAMAGE CAUSED BY THE USE, SALE, OR OTHER DISPOSITION BY THE USER OF PRODUCT(S), SERVICE(S), OR (PROCESSES) INCORPORATING OR MADE BY USE OF THIS REPORT, INCLUDING BUT NOT LIMITED TO DAMAGES OF ANY KIND IN CONNECTION WITH THIS REPORT OR THE INSTALLATION OF RECOMMENDED MEASURES CONTAINED HEREIN. v This page left intentionally blank. vi TABLE OF CONTENTS 1. Introduction ................................................................................................................................ 1 2. 2014 Summary and Cumulative Analysis .................................................................................... 1 2.1 2014 Attendance ................................................................................................................... 2 2.2 2014 Evaluations ................................................................................................................... 3 3. Session Summaries ..................................................................................................................... 4 3.1 Session 1: The State of the Union on Building Simulation in Boise, Idaho (1/15/14) ........... 4 3.2 Session 2: Daylight Analysis through Revit – The Saga Continues (2/26/14) ....................... 4 3.3 Session 3: Daylight Analysis Directly in Revit: Cloud Integration of BIM and Simulation (4/4/14) ....................................................................................................................................... 6 3.4 Session 4: Building Energy Simulation – Wider and Deeper (4/30/14) ................................ 7 3.5 Session 5: Retrolux – A New Boise-Based Company and Simulation Tool for Lighting Retrofits (6/11/14) ...................................................................................................................... 8 3.6 Session 6: Student Simulations: UI Arch 574/ME 571|Building Performance Simulation for Integrated Design (7/23/14) ....................................................................................................... 9 3.7 Session 7: From BIM to Sim – How Do You Get All That Rich Data Into Simulations Without Re-entering? (8/27/14) ............................................................................................................. 10 3.8 Session 8: OpenStudio Features Update: Radiance Support and Large Scale Parametric Analysis with AWS and OpenStudio Server (9/24/14) .............................................................. 11 3.9 Session 9: Energy Tools, Tips, and Tricks (10/29/14) .......................................................... 12 3.10 Session 10: Modeling and Calibrating Radiant Systems in OpenStudio (11/19/14) ......... 13 3.11 Session 11: BSUG 2.0 Brainstorming Session for 2015 Topics and Speakers (12/17/14) . 14 4. Website Maintenance and Statistics ........................................................................................ 15 5. Other Activities and Suggestions for Future Improvements .................................................... 17 vii ACRONYMS AND ABBREVIATIONS AIA American Institute of Architects AIT Architect in Training AMY Actual Meteorological Year App Application ASHRAE American Society of Heating, Refrigeration, and Air-Conditioning Engineers AWS Amazon Web Services BEMP Building Energy Modeling Professional BEQ Building Energy Quotient BESF Building Energy Simulation Forum (Energy Trust of Oregon) BIM Building Information Modeling BOMA Building Owners and Managers Association BSDF Bidirectional Scattering Distribution Function BSEE Bachelor of Science in Electrical Engineering BSME Bachelor of Science in Mechanical Engineering BSUG Building Simulation Users’ Group CIBSE Chartered Institution of Building Services Engineers CTA CTA Architects Engineers DOE Department of Energy Elec. Electrical eQUEST Quick Energy Simulation Tool FASHRAE Fellow of ASHRAE FIBPSA Fellow of IBPSA GBXML Green Building Extensible Markup Language HAP Hourly Analysis Program (Carrier) HVAC Heating, Ventilation, and Air Conditioning IBPSA International Building Performance Simulation Association IDL Integrated Design Lab IEQc Indoor Environmental Quality credit IES VE Integrated Environmental Solutions Virtual Environment IPC Idaho Power Company LEED Leadership in Energy & Environmental Design ME Mechanical Engineer(ing) Mech. Mechanical MEME Master of Engineering in Mechanical Engineering MEP Mechanical, Electrical, and Plumbing NREL National Renewable Energy Laboratory viii PAT Parametric Analysis Tool RDA Revit Daylighting Analysis SaaS Software as a Service Sim Simulation TMY Typical Meteorological Year UDC Urban Design Center UI University of Idaho USGBC U.S. Green Building Council VRF Variable Refrigerant Flow Integrated Design Lab | Boise 1 2014 Task 4: BSUG- Idaho Power Company Year-End Report (Report #1401_004-01) 1. INTRODUCTION The 2014 Idaho Power scope of work for the Building Simulation Users’ Group (BSUG) task included hosting 11 monthly meetings, recording attendance and evaluations, archiving video of the presentations, and maintaining the BSUG 2.0 website. 2. 2014 SUMMARY AND CUMULATIVE ANALYSIS In 2014, 11 sessions were coordinated and hosted. Sessions are summarized below with details in the following sections. Table 1: Overall Summary of Sessions Presenter Company RSVPs Attendees Date Title Presenter In-person Online In-person Online 1/15 The State of the Union on Building Simulation Jacob Dunn IDL 18 13 12 2/26 Daylighting Analysis through Revit - The Saga Continues Lauren Hemley & Ciera Shaver IDL 27 55 27 34 4/4 Daylighting in Revit David Scheer Autodesk 58 33 42 4/30 Building Energy Simulation - Wider and Deeper Prasad Vaidya Consultant 29 13 16 6/11 Retrolux - A New Boise-Based Company and Simulation Tool for Lighting Retrofits Justin Schwartz Retrolux 14 40 16 21 7/23 Student Simulations for Building Performance Course Shrief Shrief & Eric Henderson UI Students 6 54 9 24 8/27 From BIM to Sim - How Do You Get All That Rich Data Into Simulations Without Re-entering Dru Crawley IDL 22 79 22 47 9/24 Open Studio Features Update Rob Gugliemetti NREL 11 94 16 47 10/29 Energy Tools, Tips, and Tricks Tim Johnson & James Rono CTA 13 76 12 36 11/19 Modeling and Calibrating Radiant Systems in OpenStudio Damon Woods IDL 7 73 13 39 12/17 BSUG 2.0 Brainstorming Session for 2015 Topics/Speakers (meeting style) None 4 n/a 5 0 Total: 104 576 179 318 Integrated Design Lab | Boise 2 2014 Task 4: BSUG- Idaho Power Company Year-End Report (Report #1401_004-01) 2.1 2014 Attendance Figure 1: Attendee Count by Session and Type Table 2: Overall Attendance Breakdown Architect: 77 Electrician: Engineer: 9 Contractor: Mech. Engineer: 53 Other: 25 Elec. Engineer: None Specified: 333 Total (In-Person): 179 Total (Online): 318 Total (Combined): 492 Figure 2: Attendee Profession Breakdown Figure 3: Attendee Type Breakdown 5 13 12 16 22 9 16 13 33 27 13 39 36 47 47 24 21 16 42 34 12 0 20 40 60 80 BSUG 2.0 Brainstorming Session for 2015 Topics/Speakers Modeling and Calibrating Radiant Systems in OpenStudio Energy Tools, Tips, and Tricks Open Studio Features Update From BIM to Sim - How Do You Get All That Rich Data… Student Simulations for Building Performance Course Retrolux - A New Boise-Based Company and Simulation… Building Energy Simulation - Wider and Deeper Daylighting in Revit Daylighting Analysis Through Revit - The Saga Continues The State of the Union on Building Simulation Number of Attendees In-Person Online Architect 43% Engineer 4% Mech. Engineer 29% Other 24% Profession of Attendee Breakdown (for those specified) In- Person 35% Online 65% Attendee Type Breakdown Integrated Design Lab | Boise 3 2014 Task 4: BSUG- Idaho Power Company Year-End Report (Report #1401_004-01) 2.2 2014 Evaluations Figure 4: Average Evaluations by Session Figure 5: Average Evaluation Scores for All Sessions 0 1 2 3 4 5 Building Energy Simulation - Wider and Deeper Daylighting Analysis Through Revit - The Saga Continues Daylighting in Revit Energy Tools, Tips, and Tricks From BIM to Sim - How Do You Get All That Rich Data Into Simulations Without Re- entering Modeling and Calibrating Radiant Systems in OpenStudio Open Studio Features Update Retrolux - A New Boise-Based Company and Simulation Tool for Lighting Retrofits Student Simulations for Building Performance Course Average of In general, today's workshop was: Average of The content of the workshop was: Average of Rate organization: Average of Rate clarity: Average of Rate opportunity for questions: Average of Rate instructor's knowledge of subject matter: Average of Rate delivery of presentation: 3.89 3.25 4.09 3.98 4.07 4.51 4.14 0 1 2 3 4 5 Average of In general, today's workshop was: Average of The content of the workshop was: Average of Rate organization: Average of Rate clarity: Average of Rate opportunity for questions: Average of Rate instructor's knowledge of subject matter: Average of Rate delivery of presentation: Integrated Design Lab | Boise 4 2014 Task 4: BSUG- Idaho Power Company Year-End Report (Report #1401_004-01) 3. SESSION SUMMARIES 3.1 Session 1: The State of the Union on Building Simulation in Boise, Idaho (1/15/14) Title: The State of the Union on Building Simulation in Boise, Idaho Date: 1/15/14 Description: How important is building simulation to the local architecture and engineering community here in Boise, Idaho? How many firms use simulation, how many projects utilize its predictive powers for LEED or design, and what software programs are popular these days? In 2013, the UI-IDL conducted a market assessment on building simulation that will answer these types of questions while benchmarking their progress throughout the future. Join us for the first BSUG meeting in 2014, where we will present the findings from the market assessment while forecasting what’s on the books for BSUG in 2014. Participants will also have a chance to provide feedback on topic ideas and meeting times. Presenter: Jacob Dunn – Jacob is a research scientist at the University of Idaho’s Integrated Design Lab (UI-IDL) in Boise, where he works on a daily basis with building performance simulation in both the realm of academic research and the professional world of sustainability consulting. He also manages multiple education and training programs, including this Building Simulation Users’ Group (BSUG), residential and commercially-focused lecture series, and multiple workshops on various energy efficiency topics. Attendance: Architect: 6 Electrician: Engineer: Contractor: Mech. Engineer: 2 Other*: 4 Elec. Engineer: None Specified: 13 Total (In-Person): Total (Online): *If 'Other' was noted: IPC Programs (3), USGBC Evaluation Highlights: Evaluation records could not be found at the time of this report. 3.2 Session 2: Daylight Analysis through Revit – The Saga Continues (2/26/14) Title: Daylight Analysis through Revit – The Saga Continues Date: 2/26/14 Description: As Revit evolves and gains more embedded analytical capabilities, its ability to perform daylight analysis is also rapidly developing. Currently two workflows exist. A new feature in Revit 2014 Integrated Design Lab | Boise 5 2014 Task 4: BSUG- Idaho Power Company Year-End Report (Report #1401_004-01) utilizes the Autodesk 360 cloud rendering platform to conduct illuminance and luminance analysis in perspective renderings. However, this new Revit analysis does not include creating illuminance maps for horizontal or vertical plane analysis. The second workflow involves exporting the Revit model as a GBXML file type for importing into third party daylight analysis tools such as Radiance. The UI-IDL has been interested in the latter workflow, as it would provide a pathway from Revit into the most powerful and flexible daylighting analysis tools available. However, the Revit to GBXML export process has historically been a tedious process riddled with issues and inconsistencies. For Revit 2014, Autodesk boasts a new “building elements” export workflow, which uses sophisticated algorithms that AUTOMATE the GBXML file creation from the native Revit model, automatically! This has the potential to quicken the export process and add significant value to this type of daylight analysis workflow. Join us for the February 26 BSUG, where two of the UI-IDL’s research support staff will be presenting on the Revit GBXML export to Ecotect and Radiance analysis workflow. Presenters: Lauren Hemley - Lauren Hemley is a recent graduate of the Maters of Architecture program at the University of Idaho and fills a part-time research support position at the UI-IDL. She is involved in a wide spectrum of projects at the lab including supporting simulation efforts, detailed climate analysis, project reporting, etc. Lauren also works part-time as an AIT at Point Architects, an architecture firm in the Boise area, as she aims to maintain and incorporate both lines of work. Ciera Shaver – Ciera is a graduate architecture student at the U of I Urban Design Center (UDC) in Boise, Idaho. She also works part-time as a student intern at the University of Idaho Integrated Design Lab (UI- IDL) and works on a wide range of projects including daylight simulation, urban energy modeling research, and electric lighting research. Attendance: Architect: 15 Electrician: Engineer: Contractor: Mech. Engineer: 3 Other*: 2 Elec. Engineer: None Specified: 41 Total (In-Person): Total (Online): *If 'Other' was noted: IPC Programs (2) Evaluation Highlights (What attendees found most valuable): • • • Integrated Design Lab | Boise 6 2014 Task 4: BSUG- Idaho Power Company Year-End Report (Report #1401_004-01) 3.3 Session 3: Daylight Analysis Directly in Revit: Cloud Integration of BIM and Simulation (4/4/14) Title: Daylight Analysis Directly in Revit: Cloud Integration of BIM and Simulation Date: 4/4/14 Description: The Revit Daylighting Analysis plug-in (RDA) is specifically designed to be able to complete fast and physically accurate daylighting analysis directly within Revit, without spending years becoming an expert in a specialty simulation platform or requiring days to set up a model. For better or worse, daylighting analysis is one of the truly apprentice skills in the world of building performance analysis. The simulation process can be overly technical and computationally-intensive, and proper interpretation of results requires an experienced eye. Unfortunately, there will never be enough masters able to work fast enough with existing tools to facilitate efficient and wonderful daylighted environments for all buildings. The industry needs new tools that streamline the analysis process while consolidating modeling and simulation efforts. This presentation and live DEMO focuses on the significant strides made recently at Autodesk to embed daylight visualization and analysis capabilities inside Revit to effectively integrate BIM and simulation. The RDA plug-in can currently be used to generate the necessary daylighting simulation results to keep track of your LEED 2009 IEQc8.1 performance during project design, and to execute iterative daylight analysis to optimize performance. This, combined with Revit 2014’s existing 360 Rendering Advanced Illuminance feature can be used to create analytical visualization renderings for both quantitative and qualitative analysis. By integrating the scalability of RDA’s analysis engine with cloud computing resources, Autodesk 360 Rendering can quickly and accurately simulate daylight in a variety of outputs and visualization options. Presenter: David Scheer – Building energy engineer and senior software developer at Autodesk Attendance: Architect: 16 Electrician: Engineer: Contractor: Mech. Engineer: 3 Other*: 1 Elec. Engineer: None Specified: 55 Total (In-Person): Total (Online): *If 'Other' was noted: IPC Programs Evaluation Highlights (What attendees found most valuable): •Made Revit daylight analysis less intimidating & reliable •I am not a revit user, others in the office do that work for me. So it was good to know the automated aspects of the revit software. •Inside knowledge speaker could offer on future direction of software. •Demo. I will be looking at the recording. Integrated Design Lab | Boise 7 2014 Task 4: BSUG- Idaho Power Company Year-End Report (Report #1401_004-01) 3.4 Session 4: Building Energy Simulation – Wider and Deeper (4/30/14) Title: Building Energy Simulation – Wider and Deeper Date: 4/30/14 Description: Prasad Vaidya will discuss the challenges in making energy simulation more mainstream and his efforts to achieve this reality in an emerging economy in India, where floor space growth has exceeded 8% in recent years. Join us for this special April BSUG (fifth Wednesday of the month instead of the fourth), where Prasad will present the features of a brand new facility at Lawrence Berkeley National Laboratory (FLEXLAB) that allows the building industry to mock-up and test the impacts and performance of integrated building systems. The audience will have an opportunity to learn and discuss how such a facility could provide value to their practice by increasing the credibility of energy simulations, validating algorithms, and reducing the risks for various actors in design-construction- operations. Presenter: Prasad Vaidya is a consultant working on energy policy, program development, and net zero energy buildings. His experience in the building energy efficiency industry spans over 20 years and he has consulted on over 150 building projects, facilitating technical analysis and guiding decision-making. He led the development of an online simulation based energy code compliance tool for India. Mr. Vaidya also teaches workshops on daylighting design, compliance with ASHRAE standards, and LEED rating systems. He is a LEED Fellow and serves as a technical resource to the Clinton Climate Initiative. Attendance: Architect: 5 Electrician: Engineer: Contractor: Mech. Engineer: 6 Other*: 1 Elec. Engineer: None Specified: 17 Total (In-Person): Total (Online): *If 'Other' was noted: IPC Programs Evaluation Highlights (What attendees found most valuable): •One Great organization and unique engagement of the audience by starting questions for us. Really great talk. Lots of info into a short time •Web interface of a simulation engine, Flexlab advantages and opportunities. Integrated Design Lab | Boise 8 2014 Task 4: BSUG- Idaho Power Company Year-End Report (Report #1401_004-01) 3.5 Session 5: Retrolux – A New Boise-Based Company and Simulation Tool for Lighting Retrofits (6/11/14) Title: Retrolux – A New Boise-Based Company and Simulation Tool for Lighting Retrofits Date: 6/11/14 Description: BSUG on June 11 will feature a new software program developed by a local startup company, Retrolux, aimed at streamlining electrical lighting retrofit analysis via a custom app. The presentation will focus on the role of technology and simulations, commercial lighting as the low- hanging fruit of efficiency measures, the current state of the lighting industry and simulation, and simulations and sustainability. The new tool hopes to reduce product takeoff and installation costs by over 30%, streamline utility rebate programs, integrate with existing business systems, and provide a centralized project information database that can be updated with future improvements. There will be a short demonstration of the tool at the end of the presentation. More on Retrolux as a company: Retrolux is a startup enterprise software as a service (SaaS) software company that seeks to provide energy auditors, electrical contractors, distributors, and utilities with the most comprehensive and integrated product supply chain logistics and energy efficiency software. The initial focus will be lighting products but the long term vision includes the entire electrical product lines and eventually mechanical products as well. Simply, Retrolux is a mobile-based data collection and product management software that will centralize all business functions required to specify and install building lighting solutions. Presenter: Justin Schwartz – President and co-founder, Retrolux. Attendance: Architect: 6 Electrician: Engineer: 4 Contractor: Mech. Engineer: 5 Other*: 8 Elec. Engineer: None Specified: 14 Total (In-Person): Total (Online): *If 'Other' was noted: Energy engineer (2), sustainability consultant, IPC programs (2), consultant, researcher/architect, teacher Evaluation Highlights (What attendees found most valuable): •Simplicity of the tool •Just the basic orientation to Retrolux •His knowledge Integrated Design Lab | Boise 9 2014 Task 4: BSUG- Idaho Power Company Year-End Report (Report #1401_004-01) 3.6 Session 6: Student Simulations: UI Arch 574/ME 571|Building Performance Simulation for Integrated Design (7/23/14) Title: Student Simulations: UI Arch 574/ME 571|Building Performance Simulation for Integrated Design Date: 7/23/14 Description: BSUG on July 23 will feature two presentations by students from the U of I class “Building Performance Simulation for Integrated Design” a semester-long EnergyPlus course taught by Ery Djunaedy. The students, Eric Henderson and Shrief Shrief, will each present their final projects for the class. Eric’s presentation will detail his experience building and calibrating a simulation of an existing Florida print shop. The shop has high process loads and many pieces of specialty equipment. Eric will also discuss the measures he recommended, the development of the proposed model, and the savings results. Shrief will be discussing his first impressions of the EnergyPlus software, his experience in the course, as well as his final project. His final project was a model of a future technology mall planned for Boise, Idaho, including both an ASHRAE baseline and a proposed VRF system. Presenters: Eric Henderson graduated from Pensacola Christian College in 1994 with a BSME degree and has since been employed by the college. In 2007, Eric also graduated with a BSEE from the University of Florida and is currently pursuing his MEME from the University of Idaho. At Pensacola Christian College, Eric serves as the chief engineer with responsibilities including the design, programming, and management of the campus Building Automation System and the oversight of the campus HVAC equipment. More recently, he has had a focus on investigation and implementation of opportunities for energy conservation measures. Shrief Shrief is currently a research assistant at the UI- IDL and is pursuing his MSME through the U of I. He received his BSME from Ain Shams University (Cairo, Egypt) in 2004. Shrief’s professional experience includes MEP design on multiple projects, including a large district cooling plant with 150,000+ tons of cooling. Shrief has been developing building simulations in EnergyPlus at the IDL since 2012 and is involved with a variety of other projects including measurement and verification, data logging, and tool loans. Attendance: Architect: 3 Electrician: Engineer: Contractor: Mech. Engineer: 5 Other*: 1 Elec. Engineer: None Specified: 24 Total (In-Person): Total (Online): *If 'Other' was noted: IPC Programs Integrated Design Lab | Boise 10 2014 Task 4: BSUG- Idaho Power Company Year-End Report (Report #1401_004-01) Evaluation Highlights (What attendees found most valuable): •features of EnergyPlus and what it is capable of •User experiences with energy model calibration was interesting 3.7 Session 7: From BIM to Sim – How Do You Get All That Rich Data Into Simulations Without Re-entering? (8/27/14) Title: From BIM to Sim – How Do You Get All That Rich Data Into Simulations Without Re-entering? Date: 8/27/14 Description: BSUG on August 27 will feature Dru Crawley, “the Father of EnergyPlus,” discussing capturing rich data from Building Information Modeling (BIM) for simulation. BIM is one of the most powerful tools that designers have to create and visualize 3-D building models. BIM allows the designer to track thousands of building components in 3-D and thus detect potential interferences. It also makes it easy to visually display a potentially complex design in a way that building owners can easily understand. Similarly, building energy simulation (SIM) has evolved into a powerful tool for evaluating the energy performance of potential or existing buildings. Building simulation allows easy comparison of the energy and environmental performance of many hundreds of design or retrofit options. Because much of the data that building simulation tools require already exists in the BIM models, it’s critical that simple methods for sharing that data are available. This presentation describes the opportunities and challenges for sharing data between BIM and SIM and recent advances in data exchange. This will be followed by a demonstration of creating energy models from various sources – 3-D, 2-D, and images – using Bentley’s AECOsim Energy Simulator. Presenter: Drury B. Crawley, Ph.D., FASHRAE, BEMP, FIBPSA, AIA; Bentley Systems, Inc. – Dru Crawley is director, Building Performance and Bentley Fellow focusing on building performance, energy efficiency, renewable energy and sustainability. Before joining Bentley in 2010, he led development of EnergyPlus and the US-DOE’s Commercial Buildings Initiative (now Better Buildings) promoting creation of zero- energy buildings. He has more than 35 years of experience in building performance, energy efficiency, renewable energy, and sustainability. He received his PhD in mechanical engineering from University of Strathclyde in Glasgow, Scotland. His doctoral thesis focused on building simulation as a policy tool, looking at the potential impact of climate change on the built environment. He also has a Bachelor of Architecture from University of Tennessee and is a registered architect. Dr. Crawley is an active member in ASHRAE (Fellow in 2009; Exceptional Service Award in 2013; BEMP certification in 2012 and member and chair of numerous technical and standards committees), International Building Performance Simulation Association (IBPSA - Fellow in 2012 and at-large board member), IBPSA-USA (treasurer and board member), the American Institute of Architects (AIA), U. S. Green Building Council (USGBC), and an affiliate member of CIBSE. He has published more than 125 papers and articles, testified before the U.S. Congress, lectured at more than 20 universities, and made Integrated Design Lab | Boise 11 2014 Task 4: BSUG- Idaho Power Company Year-End Report (Report #1401_004-01) more than 400 presentations on building performance, energy efficiency, sustainability, and renewable energy throughout the world. Attendance: Architect: 9 Electrician: Engineer: 1 Contractor: Mech. Engineer: 8 Other*: 4 Elec. Engineer: None Specified: 47 Total (In-Person): Total (Online): *If 'Other' was noted: IPC programs (2), sales engineer, project manager Evaluation Highlights (What attendees found most valuable): •Limits of SIM to BIM and projection about when it is headed •Nice to hear someone acknowledge that things are not going as fast as we would like, but they are moving •The experience of the instructor was very valuable. Specifically, I appreciated hearing the instructor's view of the current best way to create or transfer building geometry into building simulation models. 3.8 Session 8: OpenStudio Features Update: Radiance Support and Large Scale Parametric Analysis with AWS and OpenStudio Server (9/24/14) Title: OpenStudio Features Update: Radiance Support and Large Scale Parametric Analysis with AWS and OpenStudio Server Date: 9/24/14 Description: Rob Guglielmetti from the National Renewable Energy Laboratory in Golden, Colorado will present a live demo of two of the latest features added to the OpenStudio applications suite: Radiance 3-phase support – leveraging the latest additions to Radiance 4.2 and BSDFs for window shading devices – is ready for release, and BSUG members will be one of the first groups to see it in action! Next, Rob will show how to set up a parametric analysis of building models using OpenStudio measures, a simple spreadsheet interface, and OpenStudio Server, which can automatically leverage the power of Amazon’s AWS cluster, bringing supercomputer resources to even the smallest design or engineering shop. Presenter: Rob Guglielmetti; NREL – Rob joined NREL in May of 2009, having previously worked as a daylighting engineer, lighting designer, and lighting simulationist for firms in Boulder, Colorado and New York, New York. In total, Rob has over 20 years’ experience in lighting, from lighting for the stage, to lighting some of the most prestigious cultural institutions in the world. Rob’s specialization is in physically-based lighting simulation, the integration of lighting simulation with whole-building energy Integrated Design Lab | Boise 12 2014 Task 4: BSUG- Idaho Power Company Year-End Report (Report #1401_004-01) simulations, and the application of high dynamic range imaging toward more pleasant -- and energy- efficient -- built environments. Attendance: Architect: 8 Electrician: Engineer: 1 Contractor: Mech. Engineer: 6 Other*: 1 Elec. Engineer: None Specified: 47 Total (In-Person): Total (Online): *If 'Other' was noted: IPC Programs Evaluation Highlights (What attendees found most valuable): •Web links. Please publish video/presentation location so I may follow those. •The news features of the OpenStudio. •visualizations of data – Examples 3.9 Session 9: Energy Tools, Tips, and Tricks (10/29/14) Title: Energy Tools, Tips, and Tricks Date: 10/29/14 Description: As design decisions become more data driven, quick and accurate energy calculations become crucial to a project’s success. Traditional energy modeling can be a long, resource intensive process that isn’t nimble enough to influence design as it happens. This session will focus on energy calculation strategies and tools to equip building owners, designers, and energy analysts to make informed decisions in a timely manner. Energy specialists from CTA Architects Engineers will review and demonstrate several useful tools for energy modeling, benchmarking, renewable energy calculations, and quality control. Presenters: James Rono received his Bachelor of Science in mechanical engineering from Boise State University and is a registered engineer in training in the state of Idaho. James specializes in energy simulation using eQUEST, OpenStudio, and EnergyPlus as well as custom spreadsheets. James has performed energy simulations for optimizing and documenting energy performance in office buildings, financial centers, supermarkets, and government buildings. Tim Johnson received his Bachelor of Science in mechanical engineering from North Dakota State University. He is a registered professional engineer, an ASHRAE certified building energy modeling professional, a LEED accredited professional, and a Green Globes professional. Tim has seven years of experience as a design engineer specializing in energy analysis and energy modeling using eQUEST, EnergyPlus, and IES VE energy modeling software. His experience also includes mechanical and plumbing design and document production for schools, commercial offices, supermarkets, healthcare, Integrated Design Lab | Boise 13 2014 Task 4: BSUG- Idaho Power Company Year-End Report (Report #1401_004-01) light industrial buildings, and government buildings. His mechanical design experience includes developing energy efficient designs incorporating energy modeling and analysis techniques such as life cycle cost/payback analysis, improving ease of system maintenance, and developing construction drawings and specifications. Tim works from CTA’s Boise, Idaho office. Attendance: Architect: 5 Electrician: Engineer: 1 Contractor: Mech. Engineer: 6 Other: Elec. Engineer: None Specified: 36 Total (In-Person): Total (Online): Evaluation Highlights (What attendees found most valuable): •I will use some of the climate tools that were described. •The tips and tricks of how to analyze weather data •Just enough information for quite a lot of things at one go. Content coverage and depth was good. 3.10 Session 10: Modeling and Calibrating Radiant Systems in OpenStudio (11/19/14) Title: Modeling and Calibrating Radiant Systems in OpenStudio Date: 11/19/14 Description: In this lecture, Damon Woods will discuss using OpenStudio to model radiant HVAC systems and leverage its Parametric Analysis Tool (PAT) capabilities for calibration. Developing and calibrating a model for a building with a complex HVAC system can be a significant challenge for architects and engineers alike. However, new versions of OpenStudio are making this process easier. This presentation will include a demonstration of setting up a simple building model with a radiant slab in OpenStudio. Once constructed, the model can be adjusted in hundreds of ways very quickly by using the Parametric Analysis Tool that is now available. For existing projects, the building’s actual consumption data can be imported to OpenStudio so that the effects of the parametric adjustments on the model can be contrasted against the building’s actual behavior. This can save significant time and energy during the calibration process. Presenter: Damon Woods is a PhD student at the University of Idaho. He is studying mechanical engineering with a focus on increasing the energy efficiency of buildings by using modeling and predictive control of radiant systems. Damon received his Bachelor of Science in mechanical engineering from Montana State University in 2006 with minors in aerospace and English literature. He graduated with a Master of Science in mechanical engineering from Boise State University in 2013, and is now working as a research assistant at UI-IDL while pursuing his doctorate. Integrated Design Lab | Boise 14 2014 Task 4: BSUG- Idaho Power Company Year-End Report (Report #1401_004-01) Attendance: Architect: 4 Electrician: Engineer: Contractor: Mech. Engineer: 6 Other*: 3 Elec. Engineer: None Specified: 39 Total (In-Person): Total (Online): *If 'Other' was noted: IPC programs (3) Evaluation Highlights (What attendees found most valuable): •Glad to see you guys pushing O(pen)S(tudio) to the limits. Good to see another perspective on what in can/cannot do. •Learning capabilities of software, what is difficult and what is easy, to decide what to spend my energy/time on. •A short introduction to OpenStudio, Measures and PAT - also some earnest comments on current limitations, crash warnings etc. 3.11 Session 11: BSUG 2.0 Brainstorming Session for 2015 Topics and Speakers (12/17/14) Title: BSUG 2.0 Brainstorming Session for 2015 Topics and Speakers Date: 12/17/14 Description: An in-person only meeting was held to discuss possible improvements and ideas for the 2015 BSUG programming. All local participants were invited via standard BSUG advertising, an IDL email to the BSUG distribution list, and personal email invitations to frequent attendees. The invitations also suggested that recipients who were unable to attend should email any thoughts or ideas for 2015. Outcomes from this session are detailed in Section 5. Attendance: Architect: Electrician: Engineer: Contractor: Mech. Engineer: 3 Other*: 2 Elec. Engineer: None Specified: Total (In-Person): *If 'Other' was noted: IPC programs (2) Integrated Design Lab | Boise 15 2014 Task 4: BSUG- Idaho Power Company Year-End Report (Report #1401_004-01) 4. WEBSITE MAINTENANCE AND STATISTICS The Google site “BSUG 2.0” was maintained and updated monthly. Each month, details about the upcoming presentation were posted to the ‘UPCOMING EVENTS’ page. These pages also included links to both webinar and in-person registration. Monthly emails also linked to these pages as well as directly to the registration sites. If the monthly session included a webinar recording, the video was edited and posted to the YouTube channel with a link at the BSUG 2.0 website. Session 5: Retrolux – A New Boise-Based Company and Lighting Simulation Tool was the exception to this, due to technical difficulties saving the file after the webinar. Between January 1, 2014 and December 18, 2014, total page views summed to 4,680 with unique page views at 3,909 for 2,150 total sessions at the site. Of the 2,150 sessions, 1,132 (58%) of the sessions were by users in Idaho. Below are charts showing a summary of website activity for the most popular pages, as well as for the site as a whole. Figure 6: Number of Page Views for the Ten Most Popular Pages in 2014 548 364 224 223 205 195 181 167 167 133 459 282 221 183 173 158 155 136 127 121 0 100 200 300 400 500 600 Most Popular Pages Page Views Unique Page Views Integrated Design Lab | Boise 16 2014 Task 4: BSUG- Idaho Power Company Year-End Report (Report #1401_004-01) Figure 7: Monthly Site-Wide Statistics Figure 8: Heat Map of All U.S. Sessions in 2014 0 200 400 600 800 1000 1200 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec (thru 18th) Site-Wide Statistics Page Views Unique Page Views Avg. Time on Page (sec)Sessions Users Integrated Design Lab | Boise 17 2014 Task 4: BSUG- Idaho Power Company Year-End Report (Report #1401_004-01) Figure 9: Bubble Map of All Idaho Sessions in 2014 5. OTHER ACTIVITIES AND SUGGESTIONS FOR FUTURE IMPROVEMENTS 2014 was a successful year for the BSUG task with 11 sessions completed and 497 total attendees – 179 in-person and 318 online. Feedback was provided by attendees via the evaluation forms, 196 of which were collected. These offered a starting point for determining future improvements to the program. A brainstorming session was also held for the December meeting due to a last minute cancellation by the Energy Trust of Oregon’s Building Energy Simulation Forum (BESF) which BSUG Idaho had planned to view remotely. At the December meeting, discussion centered on potential topics for 2015 as well as general improvements and ways to increase attendance. Below is a short summary of main takeaways from the December meeting as well as the feedback from the evaluations. Integrated Design Lab | Boise 18 2014 Task 4: BSUG- Idaho Power Company Year-End Report (Report #1401_004-01) Potential Topics:  CTA/NREL collaboration: guide for heat reclamation from refrigeration spreadsheet  Heat pump calculator spreadsheet tool and comparison study to eQUEST and EnergyPlus  Weather Data – Meteorologist (possibly with ASHRAE) and TMY vs. AMY  Autodesk upcoming products and capabilities  Keeping up with OpenStudio  Revit workflow, general Revit topics  Business case for simulation (possibly with BOMA)  Certification application process from a simulation standpoint (LEED, BEQ, Green Globes, etc.)  Daylighting in OpenStudio  Carrier HAP/Trane Trace information adaptation for EnergyPlus  Evaluation of Sefaira plugin for Sketchup  OpenStudio web of programs and how they integrate with the program  Radiance training, Grasshopper, Green Building Studio, Simergy  Ruby scripting  Leveraging policy using simulation and results  HVAC controls in simulation  Spreadsheet modeling  Beginners’ tutorial  Data collection for calibration process Potential Speakers:  Jacob Dunn  Dennis Knight  James Dirkes  eQUEST expert  Andrew Parker Attendance and Marketing:  Try to hold joint meetings with other organizations (such as ASHRAE, AIA, BOMA, and others)  Include calendar invitations on any notices or reminders  Market toward eastern Idaho and other remote locations  Attendance prizes Report Number: 1401_012-01 2014 TASK 12: CUSTOMER REPRESENTATIVE TRAINING SUMMARY OF EFFORT AND OUTCOMES IDAHO POWER COMPANY YEAR-END REPORT December 31, 2014 Prepared for: Idaho Power Company Author: Katie Leichliter ii This page left intentionally blank. iii Prepared by: University of Idaho Integrated Design Lab | Boise 306 S 6th St. Boise, ID 83702 USA www.uidaho.edu/idl IDL Director: Kevin Van Den Wymelenberg Author: Katie Leichliter Prepared for: Idaho Power Company Contract Number: 3094 Please cite this report as follows: Leichliter, K. (2014). 2014 TASK 12: Customer Representative Training – Summary of Effort and Outcomes (1401_012-01). University of Idaho Integrated Design Lab, Boise, ID. iv DISCLAIMER While the recommendations in this report have been reviewed for technical accuracy and are believed to be reasonably accurate, the findings are estimates and actual results may vary. All energy savings and cost estimates included in the report are for informational purposes only and are not to be construed as design documents or as guarantees of energy or cost savings. The user of this report, or any information contained in this report, should independently evaluate any information, advice, or direction provided in this report. THE UNIVERSITY OF IDAHO MAKES NO REPRESENTATIONS, EXTENDS NO WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE WITH RESPECT TO THE INFORMATION, INCLUDING BUT NOT LIMITED TO ANY RECOMMENDATIONS OR FINDINGS, CONTAINED IN THIS REPORT. THE UNIVERSITY ADDITIONALLY DISCLAIMS ALL OBLIGATIONS AND LIABILITIES ON THE PART OF UNIVERSITY FOR DAMAGES, INCLUDING, BUT NOT LIMITED TO, DIRECT, INDIRECT, SPECIAL AND CONSEQUENTIAL DAMAGES, ATTORNEYS’ AND EXPERTS’ FEES AND COURT COSTS (EVEN IF THE UNIVERSITY HAS BEEN ADVISED OF THE POSIBLITIY OF SUCH DAMAGES, FEES OR COSTS), ARISING OUT OF OR IN CONNECTION WITH THE MANUFACTURE, USE OR SALE OF THE INFORMATION, RESULT(S), PRODUCT(S), SERVICE(S) AND PROCESSES PROVIDED BY THE UNIVERSITY. THE USER ASSUMES ALL RESPONSIBILITY AND LIABILITY FOR LOSS OR DAMAGE CAUSED BY THE USE, SALE, OR OTHER DISPOSITION BY THE USER OF PRODUCT(S), SERVICE(S), OR (PROCESSES) INCORPORATING OR MADE BY USE OF THIS REPORT, INCLUDING BUT NOT LIMITED TO DAMAGES OF ANY KIND IN CONNECTION WITH THIS REPORT OR THE INSTALLATION OF RECOMMENDED MEASURES CONTAINED HEREIN. v This page left intentionally blank. vi TABLE OF CONTENTS 1. Introduction ................................................................................................................................ 1 2. Classroom Training ...................................................................................................................... 1 2.1 Delivery .................................................................................................................................. 4 3. On-Site Training .......................................................................................................................... 5 ACRONYMS AND ABBREVIATIONS ASHRAE American Society of Heating, Refrigeration, and Air-Conditioning Engineers BCA Building Contractors Association BOC Boise Operations Center (Idaho Power Company) BOMA Building Owners and Managers Association CDD Cooling Degree Day COC Canyon Operations Center (Idaho Power Company) Com Commercial CR(s) Customer Representative(s) (Idaho Power Company) DDC Direct Digital Controls EE Energy Efficiency EMS Energy Management System EUI Energy Use Intensity HDD Heating Degree Day HVAC Heating, Ventilation, and Air Conditioning IBOA Intermountain Building Operators Association IT Information Technology PE Professional Engineer POC Pocatello Operations Center (Idaho Power Company) Res Residential RTU(s) Rooftop Unit(s) TFOC Twin Falls Operations Center (Idaho Power Company) USGBC U.S. Green Building Council VAV Variable Air Volume WSHP(s) Water-Source Heat Pump(s) Integrated Design Lab | Boise 1 2014 Task 12: Customer Representative Training- Idaho Power Company Year-End Report (Report #1401_012-01) 1. INTRODUCTION The Customer Representative (CR) Training task was new within the University of Idaho Integrated Design Lab (UI-IDL) scope of work in 2014. Idaho Power Company requested that the UI-IDL develop training for identifying potential energy savings measures at various building types common within its service territory (excluding industrial). The training material was based on common energy efficiency opportunities seen during the UI-IDL’s involvement with energy efficiency scoping audits for the Boise Kilowatt Crackdown Program held in 2013. The training included both classroom-style learning modules and on-site learning sessions, administered throughout IPC’s service territory to IPC customer service representatives. 2. CLASSROOM TRAINING Three 1-hour classroom training modules were developed for the course. The three modules are listed below with descriptions of the main topics included:  Module 1: Pre-Walk Benchmarking and Analysis o Organize and benchmark energy use data  Review walk-through template  Use the pre-walk benchmarking spreadsheet  Calculate the building’s Energy Use Intensity (EUI)  Use other available resources  Module 2: Typical Building Systems and Efficiency Opportunities o General HVAC opportunities o Air-side systems (RTUs, VAV systems, heat recovery, general) o Water-side systems (WSHPs, fan coils, large equipment, general) o Data centers o Destratification  Module 3: Specialty Systems and Efficiency Opportunities o Building envelope, role and components o Solar gain, when and how to reduce it o Daylighting and photo controls o Restaurant and grocery potential measures o IT equipment considerations Integrated Design Lab | Boise 2 2014 Task 12: Customer Representative Training- Idaho Power Company Year-End Report (Report #1401_012-01) Supporting documents and forms were developed to aid the CRs with data analysis and organization, including:  Energy Efficiency Walk-Through Checklist.docx o This list specified the steps recommended for a scoping study.  Energy Efficiency Walk-Through Template.docx o This form summarized the building information and recommendations. It was intended to be the final report once completed and had two sections:  Building Information – to be filled out by CR and building contact prior to the visit  Energy Summary – the building systems and energy savings opportunities summary  Pre-Walk Benchmarking Utility Spreadsheet.xlsx (and example) o This form was to be used to analyze the energy usage from all utilities and to calculate the building EUI. It was to be completed before the site visit. The Energy Efficiency Walk-Through Checklist.docx is included below. It lists the recommended steps for the walk-through process as well as references additional resources that were provided to the CRs as supporting documents. Quizzes were developed for each of the three classroom training modules and were provided to the Idaho Power Company project team. Each quiz included 20 questions with multiple answer choices. This quiz was intended for use with IPC’s self-study program as a way to continue training beyond the 2014 scope of work. Integrated Design Lab | Boise 3 2014 Task 12: Customer Representative Training- Idaho Power Company Year-End Report (Report #1401_012-01) Figure 1: Energy Efficiency Walk-Through Checklist.docx Integrated Design Lab | Boise 4 2014 Task 12: Customer Representative Training- Idaho Power Company Year-End Report (Report #1401_012-01) 2.1 Delivery Each of the three classroom training modules was delivered at each of the IPC’s four operations center locations. A total of (12) 1-hour modules were delivered across IPC’s service territory. The course instructors were Brad Acker and Katie Leichliter, both UI-IDL mechanical engineers who were involved with the 2013 Kilowatt Crackdown Program. The training information is summarized below, including the name of the instructor for the session. Some modules were administered consecutively on one date and some were administered on separate dates. Attendance for each session is listed in Table 1 and Figure 2 below. Attendees included the Idaho Power Customer Representatives and other Idaho Power staff. Evaluation forms were collected at each session and the results can be seen in Figure 3. Table 1: Classroom Training Schedule Date Location Module # of Attendees Instructor 7/16 COC Module 1 7 Katie 7/24 BOC Module 1 13 Brad 7/30 POC Modules 1 & 2 3 Katie 7/31 TFOC Modules 1 & 2 4 Katie 9/2 COC Module 2 6 Brad 9/5 BOC Modules 2 & 3 12 Brad 9/30 TFOC Module 3 3 Brad 10/1 POC Module 3 3 Brad 10/23 COC Module 3 4 Brad 55 Integrated Design Lab | Boise 5 2014 Task 12: Customer Representative Training- Idaho Power Company Year-End Report (Report #1401_012-01) Figure 2: Classroom Training Attendee Counts Figure 3: Evaluation Scores from All Classroom Training Sessions 3. ON-SITE TRAINING For the on-site training portion of the course, the CRs were asked to identify customers who could benefit from a walk-through and then coordinate a two-hour on-site session for the group of CRs and the instructor. The CRs were requested to follow the Walk-Through Checklist and to submit the utility data and the Energy Efficiency Walk-Through document, with Part 1 completed, to the instructors a week prior to the visit. A total of eight site visits were completed. A ninth session included a follow-up meeting with both instructors and the 13 12 7 6 4 3 3 4 3 Module 1 Modules 2 & 3 Module 1 Module 2 Module 3 Modules 1 & 2 Module 3 Modules 1 & 2 Module 3 BOC COC POC TFOC 4.38 3.26 4.18 4.03 4.50 4.85 4.35 0 1 2 3 4 5 6 Average of In general, today's presentation was Average of The content of the presentation was Average of Rate organization Average of Rate clarity Average of Rate opportunity for questions Average of Rate instructor's knowledge of subject matter Average of Rate delivery of presentation Integrated Design Lab | Boise 6 2014 Task 12: Customer Representative Training- Idaho Power Company Year-End Report (Report #1401_012-01) respective Customer Representatives to review the three final reports completed in the Boise area. Table 1 below summarizes the site visits plus the BOC review meeting. Following each site visit, the Energy Efficiency Walk-Through Template was completed. The customer’s CR then delivered the report and reviewed the findings with the customer. Table 2: Site Visits Summary Date Location Facility CR Organizer # of Attendees Instructor 9/25 BOC Restaurant 1 Russ Hahn 6 Katie 9/29 BOC Community Center 1 Melanie Pinkston 7 Katie 9/30 TFOC School 1 Leo Sanchez 3 Brad 10/1 POC Workforce Training Facility 1 Gary Peck 4 Brad 10/8 BOC Grocery 1 Tonja Dyke 6 Brad 10/17 TFOC Healthcare Facility 1 Leo Sanchez 4 Katie 10/20 BOC None – Review Meeting Tonja Dyke 7 Brad and Katie 10/23 COC Workforce Training Facility 2 Greg Evans 4 Brad 11/4 COC Community Center 2 Pat Sullivan 4 Katie Total: 45 Figure 4: On-Site Training Attendee Counts 7 6 6 6 4 4 3 3 4 10/20 9/25 9/29 10/8 10/23 11/4 10/1 9/30 10/17 Follow-up meeting Site visit Site visit Site visit Site visit BOC COC POC TFOC Report Number: 1408_032-01 ELECTRONICALLY COMMUTATED MOTORS LITERATURE REVIEW December 31, 2014 Prepared for: Idaho Power Company Author: Brad Acker, P.E. This page left intentionally blank. Prepared by: University of Idaho Integrated Design Lab | Boise 306 S 6th St. Boise, ID 83702 USA www.uidaho.edu/idl IDL Director: Kevin Van Den Wymelenberg Author: Brad Acker, P.E. Prepared for: Idaho Power Company Contract Number: 113550 Please cite this report as follows: Acker, B., (2014). Electronically Commutated Motors, Literature Review (1408_032-01). University of Idaho Integrated Design Lab, Boise, ID. DISCLAIMER While the recommendations in this report have been reviewed for technical accuracy and are believed to be reasonably accurate, the findings are estimates and actual results may vary. All energy savings and cost estimates included in the report are for informational purposes only and are not to be construed as design documents or as guarantees of energy or cost savings. The user of this report, or any information contained in this report, should independently evaluate any information, advice, or direction provided in this report. THE UNIVERSITY OF IDAHO MAKES NO REPRESENTATIONS, EXTENDS NO WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE WITH RESPECT TO THE INFORMATION, INCLUDING BUT NOT LIMITED TO ANY RECOMMENDATIONS OR FINDINGS, CONTAINED IN THIS REPORT. THE UNIVERSITY ADDITIONALLY DISCLAIMS ALL OBLIGATIONS AND LIABILITIES ON THE PART OF UNIVERSITY FOR DAMAGES, INCLUDING, BUT NOT LIMITED TO, DIRECT, INDIRECT, SPECIAL AND CONSEQUENTIAL DAMAGES, ATTORNEYS’ AND EXPERTS’ FEES AND COURT COSTS (EVEN IF THE UNIVERSITY HAS BEEN ADVISED OF THE POSIBLITIY OF SUCH DAMAGES, FEES OR COSTS), ARISING OUT OF OR IN CONNECTION WITH THE MANUFACTURE, USE OR SALE OF THE INFORMATION, RESULT(S), PRODUCT(S), SERVICE(S) AND PROCESSES PROVIDED BY THE UNIVERSITY. THE USER ASSUMES ALL RESPONSIBILITY AND LIABILITY FOR LOSS OR DAMAGE CAUSED BY THE USE, SALE, OR OTHER DISPOSITION BY THE USER OF PRODUCT(S), SERVICE(S), OR (PROCESSES) INCORPORATING OR MADE BY USE OF THIS REPORT, INCLUDING BUT NOT LIMITED TO DAMAGES OF ANY KIND IN CONNECTION WITH THIS REPORT OR THE INSTALLATION OF RECOMMENDED MEASURES CONTAINED HEREIN. This page left intentionally blank. TABLE OF CONTENTS 1. Executive Summary .................................................................................................................... 2 2. Introduction ................................................................................................................................. 3 2.1 Residential Blower Motor Types .......................................................................................... 4 3. Existing Use of ECMs in Incentives ........................................................................................... 7 4. Past Studies ................................................................................................................................. 8 5. Run Time Models ..................................................................................................................... 10 5.1 Regional Comparisons ........................................................................................................ 11 5.2 Adaption of the Energy Center of Wisconsin Study ........................................................... 15 5.2.1 Methods, Wisconsin Study ........................................................................................... 15 5.2.2 Run Time Results, Wisconsin Study ............................................................................ 16 5.3 Analysis of Idaho Residential Economizer Data ................................................................. 16 5.3.1 Methods, Idaho Residential Economizer Data ............................................................. 17 5.3.2 Run Time Results, Idaho Residential Economizer Data .............................................. 18 6. Conclusion ................................................................................................................................ 19 7. References ................................................................................................................................. 21 Integrated Design Lab | Boise 2 Electronically Commutated Motors, Literature Review (Report #1408_032-01) 1. EXECUTIVE SUMMARY Idaho Power Company (IPC) wants to expand the energy efficiency offerings of its Residential Incentive Program. The IPC team has decided to investigate the energy savings potential of electrically commutated motors (ECM) in split system blower housings. IPC wants a program that would give incentives to HVAC technicians to install an ECM blower motor at the time of failure of an existing permanent-split capacitor (PSC) motor. To aid in the preliminary design of such a program, a review of current programs and literature was requested. Specifically, IPC wanted to look at the application of a 2003 Wisconsin study by Scott Pigg to the weather conditions of Idaho. Additionally, residential air conditioner logging, which was done in the summers of 2011 and 2012 by the University of Idaho Integrated Design Lab (UI-IDL), was analyzed to determine observed hours of fan operation. Table 1. Summary of Findings Wisconsin Study – Wisconsin Weather 1,090 290 7,400 Wisconsin Study – Boise Weather 790 410, 682 (no probability model) 7,560 Idaho Residential Economizer Data N/A 676 (152 day season) 404 (91 day season) N/A Integrated Design Lab | Boise 3 Electronically Commutated Motors, Literature Review (Report #1408_032-01) 2. INTRODUCTION Residential furnace fans have been a target for increased energy efficiency by many organizations, and various energy efficiency measures have been investigated. According to Residential Energy Consumption Survey 2009 (RECS 2009) data, 60.8% (67.6 million) of U.S. homes have central warm-air furnaces. Efficiency improvements in this area would have great impacts on the overall energy use in the residential sector. The U.S. Department of Energy (DOE) has been looking at multiple improvements that could be made in this area. Target areas for DOE efficiency improvements: - Improvement to fan housing and airflow path design - High efficiency fan motors - Permanent-split capacitor motors (PSC) with inverter drives - Fan impellers with backward-inclined blades - Improved motor transformers using toroidal transforms - Replacement of linear power regulators with switching mode power supplies This work by the DOE has focused on improvements to new furnaces and the standards by which furnaces are manufactured. While this is a much needed area of energy efficiency, these improvements to manufacturing standards would take time to impact the existing installed base energy-use profiles. Utility incentive programs that impact the energy-use profiles of existing residential furnace systems would have immediate impacts on use profiles. Of the above listed measures, high efficiency fan motors could be readily retrofitted to existing systems and are the focus of this paper. More information on the other measures can be found in the final rule document from the U.S. Department of Energy (2014). Integrated Design Lab | Boise 4 Electronically Commutated Motors, Literature Review (Report #1408_032-01) 2.1 Residential Blower Motor Types There are two major types of furnace fan blower motors and a few variations of each type. Table 2 below outlines the two types of motors commonly in use. Table 2. Blower Motor Types Permanent-Split Capacitor (PSC) PSC Baseline motor, lowest cost Inverter Drive - PSC Improved efficiency, highest cost Electronically Commutated Motor (ECM) Constant Torque ECM Improved efficiency, medium cost Variable Speed ECM Improved efficiency, high cost A PSC single speed motor is considered the baseline motor in residential furnace applications and has been the predominant motor in use for many years (Michael, 2009). The PSC technology has been proven as simple, reliable, low cost, and somewhat flexible in manufacturing options. This technology is referred to as an induction motor because the inner rotating element of the motor, called the rotor, has a magnetic field induced in it through electro-magnetic induction supplied by the current in the stator. The stator is the outer portion of the motor that remains stationary and also has a magnetic field generated in it via the main electrical feed of the motor. The two magnetic fields in the stator and rotor are constantly changing producing an overall resultant rotating magnetic field, therefore causing the rotor to spin. The term asynchronous is used for this operation because the rotor is constantly trying to align magnetic fields with the stator, but always lags behind. The amount of lag is expressed as a percentage of synchronous speed and is called slip. This aspect of the design results in low efficiency (approximately 60%) and high heat generation (Michael, 2009). While PSC motors are not variable speed without external controls, these motors are produced with multiple Integrated Design Lab | Boise 5 Electronically Commutated Motors, Literature Review (Report #1408_032-01) winding/speed taps, usually up to four. These taps are used by equipment installers to fine-tune the system air flow based on the specific static pressure of the ductwork system. This allows for a range of motor horsepower outputs for the installer and allows for use of a slightly lower speed for constant fan operations compared to full heating or cooling mode. Michael (2009) found 552 Watts as typical in full cooling operation and 515 Watts in continuous fan mode. PSC motors can operate as variable speed motors with the addition of an external invertor drive, and PSC motors with inverter drives were once seen as an option for gaining efficiency. However, improvements to fan housing, airflow paths, and the use of electronically commutated motors (ECM) were determined to be more cost effective (U.S. Department of Energy, 2014). An ECM is a brushless direct current motor with electronics built into the housing that allow for two important features of this motor design. First, the switching of the electric current from alternating current to direct current allows standard 120V single phase power to be supplied to the motor. Second, the built-in electronics generate pulses of current that determine the speed and torque of the motor. It is these two features that generate the term electronically commutated motor (ECM). An ECM is sometimes more generically referred to as a brushless permanent magnet (BPM) motor. There are two major types of ECMs: constant torque and variable speed. A variable speed ECM, also sometimes called a constant air flow motor, is capable of changing its speed in reaction to different static pressure operating conditions. This speed change at different static pressures results in a constant air flow. The variable speed ECM is also referred to by the various versions which have been produced such as ECM 2.3, 2.5, or 3.0. One negative aspect of the variable speed ECM, from an energy Integrated Design Lab | Boise 6 Electronically Commutated Motors, Literature Review (Report #1408_032-01) efficiency standpoint, is that it uses more power in high static pressure installations than the traditional PSC motor. The PSC motor delivers less air flow in a high static pressure situation and, because air flow is directly related to energy use, the PSC motor uses less energy and delivers less air in high static pressure situations. The variable speed ECM increases its speed to deliver the proper air flow and uses more energy. With proper air flow being critical to refrigeration and burner system performance, as well as occupant comfort, the variable speed ECM delivers better overall performance. Largely due to this issue, the DOE determined the metric of Watts / cfm as the best way to rate motor types. This metric is referred to as the fan energy rating or FER. Any ECM uses fewer Watts / cfm than a PSC motor (U.S. Department of Energy, 2014). Michael (2009) reported energy use of variable speed ECMs at 413 Watts in full operation and 83 Watts on fan-only mode. The other type of ECM is often referred to as a constant torque, standard ECM, or X13 motor. In this paper this type is referred to as a constant torque motor. The term X13 is a brand name of the Genteq Company. The X13 name resulted from this motor being used to meet the 2006 DOE equipment requirements for seasonal energy efficiency ratio (SEER) to be at a level of 13 or higher (Michael, 2009). The constant torque ECM is based on the same technology as the variable speed ECM, but it is programmed in the factory to operate only at pre-set torque levels. The torque levels are assigned via taps much like the PSC motor. Due to this, the constant torque motor can suffer from airflow lowering in a high static pressure situation, although it is reported to not be as pronounced as with a PSC motor. The constant torque motor is something of a mix between the PSC motor and variable speed ECM in that it offers the efficiency of the ECM technology with discrete torque taps for the installer to fine-tune Integrated Design Lab | Boise 7 Electronically Commutated Motors, Literature Review (Report #1408_032-01) installations. Both types of ECMs produce less heat and noise than PSC motors, and are more efficient because they do not need to provide excitation voltage to the rotor. In general an ECM is 80% efficient while a PSC motor is 60% (Michael, 2009). 3. EXISTING USE OF ECMS IN INCENTIVES Internet searches were performed and two utility program operators were called to determine the use of ECMs in utility incentive programs. Both commercial and residential programs were found for the direct replacement of an existing older motor technology with an ECM. In commercial settings ECM applications are popular with grocery stores in refrigeration systems for the evaporator motors and fan head motors for compressors. In the Northwest, most utilities that operate this incentive do so through the Energy Smart Grocer Program. On the East Coast, programs were found for the replacement of variable air volume fan powered boxes, fan coil units, and other HVAC supply fans for commercial applications. In residential applications, limited ECM replacement programs were found. Replacement of hydronic system circulation pumps with new pumps driven by ECMs was found on the East Coast. Several programs exist in which ECM blower motors are part of an equipment package, such as the installation of a new high efficiency furnace. Several residential programs were found that replaced older motor technology with ECMs in furnace-fan blowers. Most of which were in the mid-west. Table 3 below is a summary of the utility program findings that address only direct installations of an ECM. Integrated Design Lab | Boise 8 Electronically Commutated Motors, Literature Review (Report #1408_032-01) Table 3. Summary of ECM Incentive Programs Avista Commercial Energy Smart Grocer Program, Evaporator Motors Avista Residential None BPA Commercial Energy Smart Grocer Program, Evaporator Motors, Compressor Heads Grant County PUD Commercial Energy Smart Grocer Program, Evaporator Motors, Compressor Heads Puget Sound Energy Commercial Energy Smart Grocer Program, Evaporator Motors, Compressor Heads Clark Public Utilities Commercial Energy Smart Grocer Program, Evaporator Motors, Compressor Heads Mass Saves (Massachusetts area) Commercial VAV boxes, fan coils and HVAC supply fans Mass Saves (Massachusetts area) Residential ECM circulation pumps for hydronic heating, HVAC equipment Duke Energy (South Carolina) Residential ECM required on indoor fan for HVAC equipment Consumers Energy (Michigan area) Residential Factory installed ECM on new HVAC equipment NIPCO (Indiana) Residential Direct PSC for ECM replacement, amount not given, program on active in 2015 Michigan-energy.org (nine Michigan utilities) Residential $150 for either a furnace with an ECM or replacement of PSC with ECM Wright-Hennepin Co-op (Minnesota) Residential $25 for either a furnace with an ECM or replacement of PSC with ECM Minnesota Power Residential $200 for a new furnace with an ECM. $100 to replace an ECM in existing unit MVEC (Minnesota) Residential $50 for either a furnace with an ECM or replacement of PSC with ECM 4. PAST STUDIES Integrated Design Lab | Boise 9 Electronically Commutated Motors, Literature Review (Report #1408_032-01) Several studies were examined that address the energy savings aspects of applying the ECM technology to residential blower motors. One 2008 study that reported energy savings from variable speed ECMs also addressed the issue of duct static pressures (Franco, Lutz, Lekov, & Gu, 2008). As noted above, variable speed ECMs can have negative savings in situations of high duct static pressure. Savings for cold climates were reported as 47%, 37%, and 10% for ideal ducts, good ducts, and typical ducts respectfully (Franco, Lutz, Lekov, & Gu, 2008). Table 4 below shows the duct static pressures used in the study. This study points out the differences in static pressures found in field studies compared to the DOE values used. These differences can be significant and show the value of limiting ECM replacement to constant torque motors, as is being suggested for this investigation by Idaho Power Company. Table 4. Static Pressure Levels DOE Test Procedure (Ideal Ducts) 0.18 for 2-ton AC, .20 for 3-ton AC, .23 for 4-ton air conditioner, and .28 for 5-ton AC at the nominal heating airflow (U.S. Department of Energy, 2008) Manufacturer Ratings (Good Ducts) 0.5 in.w.g. at the nominal AC airflow (U.S. Department of Energy, 2008) Field Data (Typical Ducts) 0.8 in.w.g. static pressure at nominal AC airflow (Wilcox 2007) A 2003 field report from Wisconsin looked at 32 homes, 14 with ECM blowers and 18 without ECM blower motors. This study was also done with variable speed/constant airflow ECMs, as the constant torque ECMs were not yet on the market. This study found that on a per- therm of input fuel basis, furnaces with ECMs used half as much electricity as non-ECM Integrated Design Lab | Boise 10 Electronically Commutated Motors, Literature Review (Report #1408_032-01) furnaces (Pigg, 2003). The Wisconsin study also found that electric use was higher than that of rating test conditions. This was believed to be due to higher static pressures found in the field, which was later confirmed in the 2008 study as previously noted. Regardless of static pressure issues, ECM blowers were found to be more efficient than standard PSC motors. In the Wisconsin climate, the average savings was found to be 465 kWh/yr with most of this coming from the heating season. A much larger savings value of 3,000 kWh/yr was found for homes that operated the fan in continuous mode. With overall savings being very sensitive to this value, program managers would benefit from a good understanding of how many homes run in continuous fan mode and why. An issue was found at four of the 14 ECM sites in which the fan speed for continuous operation was set higher than the recommended value, something that would reduce this savings. This also would be an important aspect to track in program design. 5. RUN TIME MODELS This study is focused on determining run time estimates for residential blower motors in the Boise, Idaho climate. Two sources of data were used to accomplish this: the 2003 Energy Center of Wisconsin (ECW) Study by Scott Pigg and previous research conducted in 2011 and 2012 by the UI-IDL focused on energy savings from residential economizers (Acker, et al., 2012). The 2003 ECW study developed annual models based on short-term monitoring. These models were then used with Boise, Idaho weather data to determine run times. The UI-IDL studies are based on summer season monitoring of residential split systems and can serve to inform the results as adapted from the ECW study. The UI-IDL study can only inform the cooling mode of operation as heating season data was not collected. Integrated Design Lab | Boise 11 Electronically Commutated Motors, Literature Review (Report #1408_032-01) 5.1 Regional Comparisons Climate characteristics are an important part of any energy model or evaluation program. For the purpose of this literature review, a 2003 study conducted in Wisconsin by the Energy Center of Wisconsin was analyzed for energy savings potential using Idaho weather. For this approach to be applicable, a few higher level characteristics of the regions should be compared. As described in the Building America Climate Guide (BACG, 2010), Idaho and Wisconsin are both in the “cold” region of the U.S., which consists of 5,400 to 9,000 heating degree days. This indicates that the general climate conditions in the two locations are similar, and practices such as building construction and insulation levels should also be investigated. Figure 1. Climate Zone Map, BACG Further analysis and comparison of several aspects of data between the two regions was conducted using 2009 data from the Residential Energy Consumption survey (RECS). The two regions being compared are Wisconsin and the Intermountain West (which comprises Idaho, Integrated Design Lab | Boise 12 Electronically Commutated Motors, Literature Review (Report #1408_032-01) Montana, Utah, and Wyoming). Idaho-specific data was not available due to population and sample size. Table 5 below, shows the similarity in the number of homes in these two regions. Table 5. Home Comparisons, RECS Total square footage 4.3 billion 5.9 billion Total number of homes 2 million 2.3 million Square feet per home 2,150 square feet 2,565 square feet The following graphs show the year of construction, number of levels, adequacy of insulation, and number of rooms in the homes. Some categories are empty because the data had high relative standard error or no cases were reported in the sample. Of these four characteristics, the year of construction is visually the most different. This could be attributed to the earlier development of Wisconsin and the growth of the Intermountain West in the last 30 years. The age of the homes is also reflected in the adequacy of insulation. The graphs show a slight advantage in well insulated and adequacy insulated homes in the Intermountain West and a slightly higher number of poorly insulated homes in Wisconsin. Looking at one story and two story homes, Wisconsin has a more even distribution of the two types of homes but both regions favor single story homes. These data are reflected in the number of rooms in a home, with more two story homes and four or five room homes in Wisconsin. Considering this data, it can be concluded that the two regions are similar enough to apply the ECW study data and developed models to Idaho-specific weather data and produce credible results. Integrated Design Lab | Boise 13 Electronically Commutated Motors, Literature Review (Report #1408_032-01) 0.0% 5.0% 10.0% 15.0% 20.0% 25.0% 30.0% 35.0% 40.0% 45.0% 50.0% Well Insulated Adequately Insulated Poorly Insulated No Insulation Adequacy of Insulation Wisconsin %Intermountain West % Figure 2. Adequacy of Insulation 0.0% 5.0% 10.0% 15.0% 20.0% 25.0% 30.0% Before 1940 1940 to 1949 1950 to 1959 1960 to 1969 1970 to 1979 1980 to 1989 1990 to 1999 2000 to 2009 Year of Construction Wisconsin %Intermountain West % Figure 3. Year of Construction Integrated Design Lab | Boise 14 Electronically Commutated Motors, Literature Review (Report #1408_032-01) 0.0% 10.0% 20.0% 30.0% 40.0% 50.0% 60.0% 70.0% 80.0% 1 Story 2 Stories 3 or More Stories Split-Level Levels in Housing Unit Wisconsin %Intermountain West % Figure 4. Levels in Housing Unit 0.0% 5.0% 10.0% 15.0% 20.0% 25.0% 1 or 2 3.4.5.6.7 8.9 or More Total Number of Rooms, Excluding Bathrooms Wisconsin %Intermountain West % Figure 5. Total Number of Rooms Integrated Design Lab | Boise 15 Electronically Commutated Motors, Literature Review (Report #1408_032-01) 5.2 Adaption of the Energy Center of Wisconsin Study The 2003 study from the Energy Center of Wisconsin was used as a basis to determine run time hours in heating, cooling, and fan-only mode. The methods from this study were replicated and Boise weather was used. The weather used was 30 year average typical meteorological year, third generation (TMY3) from the Boise airport weather station. This study included 32 sites: 14 sites had furnaces equipped with constant air flow ECMs and 18 sites had PSC motors. With regard to the run time analysis being performed, the blower type is not of concern. This analysis is focused on determining the run time hours of the blower in heating, cooling, and fan-only mode. 5.2.1 Methods, Wisconsin Study The Energy Center of Wisconsin used a combination of short term reading, longer term logging, and annual modeling to determine findings. A heating and cooling model was developed for each site studied. Using the longer term logging data, home balance points and curves were developed based on heating and cooling degree days. These curves, along with the cycle times in different modes, were used to apply annual weather data to calculated run time hours. The Wisconsin study looked at a wide range of aspects of furnace operation from run time in each operational mode to energy savings of constant air flow ECMs over PSC motors. The UI-IDL investigation looked only at run time hours in heating, cooling, and fan-only mode. To determine the cooling hours of operation, a logistical model was developed in an attempt to explain the discretionary nature of air conditioner use. For example, if a balance point of a home is determined to be 67 F, the probability of the home owner using air conditioning at an Integrated Design Lab | Boise 16 Electronically Commutated Motors, Literature Review (Report #1408_032-01) outdoor temperature of 75 F is less than it is at 85 F. Detailed methods can be found in the Wisconsin study documents. 5.2.2 Run Time Results, Wisconsin Study Table 6 below shows the run time hour comparison between the original Wisconsin study and the same models using Boise, Idaho weather data reported as the average value of all sites. The fan-on mode lists the hours excluding the hours of operation of the blower if it was in heating or cooling mode. For any one site the heating, cooling, and fan hours should equal 8,760; however, because average values are being reported, the three modes do not total 8,760. Also, in Table 6 below, the cooling hours are reported in two ways: with and without the probability model that was discussed in the methods section above. More discussion about this methodology will follow in Section 6. Table 6. Run Time Results Wisconsin Study – Wisconsin Weather 1,090 290 7,400 Wisconsin Study – Boise Weather 790 410, 682 (no probability model) 7,560 5.3 Analysis of Idaho Residential Economizer Data The UI-IDL conducted IPC-sponsored research in the summers of 2011 and 2012. This research was focused on energy saving aspects of residential economizers fitted onto residential split systems (Acker, et al., 2012). While this research was not specifically focused on Integrated Design Lab | Boise 17 Electronically Commutated Motors, Literature Review (Report #1408_032-01) fan run time, data were collected on fan power use and from these data run time can be determined. 5.3.1 Methods, Idaho Residential Economizer Data Several aspects of residential air conditioning systems were recorded for the 2011 / 2012 residential economizer study. See the references section of the 2012 report from Acker, et al. for a complete description of this study. Data were collected on average fan-power levels over 15 minute intervals then converted into fan run time by taking the 15 minute average energy draw, in kWh, and dividing this by the maximum fan power recorded over the total logging period, in kW. This resulted in an hour value of fan run time on a 15 minute basis. Only data that were in the baseline condition of the original residential economizer study were used. This fan run time was summed over the entire logging period. Not all homes were logged for the exact same amount of time. From the data analyzed, the shortest logging period was 18 days and the longest was 113 days, with an average of 56 days. A metric of fan hours per day was developed because of this difference in logging intervals. The cooling season in Boise, Idaho was determined to be from May 1 to September 30, or 152 days. This season was determined by reviewing the residential economizer data and TMY3 weather data. The value for fan hours per day was than multiplied by the days in the cooling season. Other more complicated methods involving regressions of fan run time with OAT were possible. This simple method is valid due to the sample size and coverage of early, middle, and late cooling season, which makes the average fan hours per day more accurate than if data were collected in only one part of the cooling season. A total of 1,973 days of data were analyzed covering 35 homes. Integrated Design Lab | Boise 18 Electronically Commutated Motors, Literature Review (Report #1408_032-01) 5.3.2 Run Time Results, Idaho Residential Economizer Data Idaho residential economizer data focused only on the cooling season; therefore, no data was reported with regard to heating fan use. Converting 15 minute average power data into fan run time per day was the first step in this process. Figure 6 below shows these values. 0 2 4 6 8 10 12 4 5 7 8 10 15 17 23 26 32 33 34 37 39 40 41 42 43 46 47 52 53 54 55 56 59 60 61 62 63 64 65 66 11 n 11 o Fa n h o u r s / d a y Study Site Number Cooling Season, Fan Hours per Day Figure 6. Cooling Season, Fan Hours per Day After the determination of the fan hours per day, each site was multiplied by the length of the cooling season, resulting in an average fan run time of 676 hours. Figure 7 below shows the values for each site. Integrated Design Lab | Boise 19 Electronically Commutated Motors, Literature Review (Report #1408_032-01) 0 200 400 600 800 1000 1200 1400 1600 1800 4 5 7 8 10 15 17 23 26 32 33 34 37 39 40 41 42 43 46 47 52 53 54 55 56 59 60 61 62 63 64 65 66 11 n 11 o Fa n H o u r s Study Site Number Fan Hours per Season (152 days) Figure 7. Fan Hours per Season 6. CONCLUSION Table 7 below summarizes the studies that were modified or data mined to help determine the fan run time hours for a residential split system. The original Wisconsin study was supplied as a reference point. The Idaho residential economizer study is limited by its ability to supply data only on cooling hours. It is now clear why the Wisconsin study presented data both with and without the probability model. The probability model used was very logical in that it attempted to model the discretionary nature of air conditioning use in Wisconsin during the cooling season. It is possible that the use of air conditioning is less discretionary in Idaho because of the greater number of cooling degree days. Wisconsin has a 91 day cooling season as reported the Pigg report, while a 152 day season was used for Boise, Idaho. While the Wisconsin study did not limit the calculation of cooling hours based on a range of dates, when Integrated Design Lab | Boise 20 Electronically Commutated Motors, Literature Review (Report #1408_032-01) the average fan hours per day from the Idaho study were used with a 91 day cooling season, the values matched very closely. Table 7. Final Comparisons Wisconsin Study – Wisconsin Weather 1090 290 7400 Wisconsin Study – Boise Weather 790 410, 682 (no probability model) 7560 Idaho Residential Economizer Data N/A 676 (152 day season) 404 (91 day season) N/A Integrated Design Lab | Boise 21 Electronically Commutated Motors, Literature Review (Report #1408_032-01) 7. REFERENCES Acker, B., Duarte, C., Shrief, S., & Van Den Wymelenberg, K. 2012. Residential Economizer – Energy Impacts 2012, Technical Report, 20120303-01, Integrated Design Lab, University of Idaho, Boise, ID. Franco, V., Lutz, J., Lekov, A., & Gu, L. 2008. Furnace Blower Electricity: National and Regional Savings Potential. 2008 ACEEE Summer Study on Energy Efficiency in Buildings, 2-92:2-105. Michael, B. 2009, December 14. Comparing Motor Technologies. Retrieved from http://www.achrnews.com/articles/112674-comparing-motor-technologies Pigg, S. 2003. Electricity use by new furnaces, a Wisconsin field study (230-1). Madison, WI: Energy Center of Wisconsin. Residential Energy Consumption Survey (RECS) - Energy Information Administration. 2009. Retrieved from http://www.eia.gov/consumption/residential/index.cfm U.S. Department of Energy. 2014. 2014-06-25 Issuance: Energy Conservation Standards for Residential Furnace Fans; Final Rule | Department of Energy. Retrieved December 11, 2014, from http://www.energy.gov/eere/buildings/downloads/2014-06-25-issuance-energy- conservation-standards-residential-furnace-fans U.S. Department of Energy. 2008. 10 Code of Federal Regulations, Part 430-Subpart B Appendix N—Uniform Test Method for Measuring the Energy Consumption of Furnaces and Boilers. January 1. Washington, DC.: U.S. Department of Energy. Wilcox, Bruce. 2007. Revisions to the Residential Standards and ACM Calculations. June. Sacramento, Calif.: California Energy Commission. Report Number: 1401_003-01 2014 TASK 3: FALL EDUCATIONAL SERIES “DESIGN DECISIONS AND OUTCOMES” IDAHO POWER COMPANY YEAR-END REPORT December 31, 2014 Prepared for: Idaho Power Company Author: Katie Leichliter This page left intentionally blank. Prepared by: University of Idaho Integrated Design Lab | Boise 306 S 6th St. Boise, ID 83702 USA www.uidaho.edu/idl IDL Director: Kevin Van Den Wymelenberg Author: Katie Leichliter Prepared for: Idaho Power Company Contract Number: 3094 Please cite this report as follows: Leichliter, K. (2014). 2014 TASK 3: Fall Educational Series – “Design Decisions and Outcomes” (1401_003-01). University of Idaho Integrated Design Lab, Boise, ID. DISCLAIMER While the recommendations in this report have been reviewed for technical accuracy and are believed to be reasonably accurate, the findings are estimates and actual results may vary. All energy savings and cost estimates included in the report are for informational purposes only and are not to be construed as design documents or as guarantees of energy or cost savings. The user of this report, or any information contained in this report, should independently evaluate any information, advice, or direction provided in this report. THE UNIVERSITY OF IDAHO MAKES NO REPRESENTATIONS, EXTENDS NO WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE WITH RESPECT TO THE INFORMATION, INCLUDING BUT NOT LIMITED TO ANY RECOMMENDATIONS OR FINDINGS, CONTAINED IN THIS REPORT. THE UNIVERSITY ADDITIONALLY DISCLAIMS ALL OBLIGATIONS AND LIABILITIES ON THE PART OF UNIVERSITY FOR DAMAGES, INCLUDING, BUT NOT LIMITED TO, DIRECT, INDIRECT, SPECIAL AND CONSEQUENTIAL DAMAGES, ATTORNEYS’ AND EXPERTS’ FEES AND COURT COSTS (EVEN IF THE UNIVERSITY HAS BEEN ADVISED OF THE POSIBLITIY OF SUCH DAMAGES, FEES OR COSTS), ARISING OUT OF OR IN CONNECTION WITH THE MANUFACTURE, USE OR SALE OF THE INFORMATION, RESULT(S), PRODUCT(S), SERVICE(S) AND PROCESSES PROVIDED BY THE UNIVERSITY. THE USER ASSUMES ALL RESPONSIBILITY AND LIABILITY FOR LOSS OR DAMAGE CAUSED BY THE USE, SALE, OR OTHER DISPOSITION BY THE USER OF PRODUCT(S), SERVICE(S), OR (PROCESSES) INCORPORATING OR MADE BY USE OF THIS REPORT, INCLUDING BUT NOT LIMITED TO DAMAGES OF ANY KIND IN CONNECTION WITH THIS REPORT OR THE INSTALLATION OF RECOMMENDED MEASURES CONTAINED HEREIN. This page left intentionally blank. TABLE OF CONTENTS 1. Overview ..................................................................................................................................... 2 2. 2014 Summary and Cumulative Analysis .................................................................................... 4 3. Session Summaries ..................................................................................................................... 6 3.1 Session 1: Energy Efficient Development Projects (10/16/14) ............................................. 6 3.2 Session 2: Design for Off: A Seattle Case Study in Efficient HVAC Design (10/23/14) ......... 8 3.3 Session 3: Energy Efficient Architectural Projects (10/30/14) .............................................. 9 3.4 Session 4: Integrated Lighting Practices (11/13/14) ........................................................... 11 ACRONYMS AND ABBREVIATIONS AIA American Institute of Architects ASHRAE American Society of Heating, Refrigeration, and Air-Conditioning Engineers Elec. Electrical EUI Energy Use Intensity HSW Health, Safety, and Welfare (AIA continuing education unit distinction) HVAC Heating, Ventilation, and Air Conditioning ICEA Insulated Cable Engineers Association IDL Integrated Design Lab IESNA Illuminating Engineering Society of North America IPC Idaho Power Company LEED Leadership in Energy & Environmental Design ME Mechanical Engineer(ing) Mech. Mechanical NCQLP National Council on Qualifications for the Lighting Professionals PDH Professional Development Hour RESNET Residential Energy Services Network ROI Return on Investment UI University of Idaho ULI Urban Land Institute USGBC U.S. Green Building Council Integrated Design Lab | Boise 2 2014 Task 3: Fall Educational Series - Idaho Power Company Year-End Report (Report #1401_003-01) 1. OVERVIEW The University of Idaho – Integrated Design Lab (UI-IDL) 2014 Fall Lecture Series, titled “Design Decisions and Outcomes,” included four presentations at the Idaho Power Company’s headquarters in downtown Boise, Idaho. These presentations attracted 92 total online and in- person participants. The series focused on energy efficient building projects from a variety of viewpoints including development, architectural, mechanical design, and daylighting. Based on feedback from previous programs, local speakers were scheduled for three of the four sessions. Two sessions included panels of three local speakers each, and one session had one local speaker, for a total of seven local speakers. One session was presented by a regional expert. The UI-IDL enlisted Ken Baker, a local building efficiency expert, to take the lead role in planning and facilitating the sessions. Although the timeline was short due to a late decision to move forward with the lecture series, marketing was executed through multiple avenues. Five hundred flyers were printed and distributed, including hand-delivery to more than 15 local architecture and engineering firms. Organizations including the local AIA and ASHRAE chapters were notified of the events and were asked to announce them at their regular meeting or distribute the details to their members. Email advertisements were sent to the UI-IDL distribution list and a digital flyer was sent to participants of any UI-IDL educational event in the three months prior to the final event. A similar flyer was used for both hard copy and digital distribution: the hard copy version is shown below in Figure 1. Integrated Design Lab | Boise 3 2014 Task 3: Fall Educational Series - Idaho Power Company Year-End Report (Report #1401_003-01) Figure 1: Marketing Materials Integrated Design Lab | Boise 4 2014 Task 3: Fall Educational Series - Idaho Power Company Year-End Report (Report #1401_003-01) All four sessions were broadcast via live webinar and were recorded. The UI-IDL executed all audio and video requirements. Recordings were uploaded to a UI-IDL specific YouTube® Channel, and had 42 total views through 2014. Each speaker received high approval ratings on the evaluations collected from both online and in-person attendees. Evaluation responses are detailed in this report. 2. 2014 SUMMARY AND CUMULATIVE ANALYSIS Table 1: Overall Summary of Sessions Date Title Presenter(s) 10/16 Energy Efficient Development Projects Coby Barlow (Oppenheimer Development Corp.) David Ruby (Erstad Architects) David Johnson (Riverside Hotel) 10/23 Design for Off: A Seattle HVAC Case Study Jonathan Heller (Ecotope) 10/30 Energy Efficient Architectural Projects Gunnar Gladics (Hummel Architects) Tim Johnson (CTA Architects Engineers) Russell Pratt (CSHQA) 11/13 Integrated Lighting Practices Kevin Van Den Wymelenberg (UI-IDL) Table 2: Overall Attendance Breakdown Architect: 28 Electrician: Engineer: 5 Contractor: 1 Mech. Engineer: 15 Other: 16 Elec. Engineer: 1 None Specified: 26 Total (In-Person): 69 Total (Online): 23 Total (Combined): 92 Figure 2: Attendee Count by Session and Type 18 18 16 17 9 5 3 6 0 5 10 15 20 25 30 Integrated Lighting Practices Energy Efficient Architectural Projects A Case Study in Efficient HVAC Design Energy Efficient Development Projects In-Person Online Integrated Design Lab | Boise 5 2014 Task 3: Fall Educational Series - Idaho Power Company Year-End Report (Report #1401_003-01) Figure 3: Attendee Profession Breakdown Figure 4: Attendee Type Breakdown Figure 5: Average Evaluation Scores by Session Architect 31% Engineer 6% Mech. Engineer 16% Elec. Engineer 1% Contractor 1% Other 17% None Specified 28% In- Person 75% Online 25% 0 1 2 3 4 5 Average of In general, today's workshop was: Average of The content of the workshop was: Average of Rate organization: Average of Rate clarity: Average of Rate opportunity for questions: Average of Rate instructor's knowledge of subject matter: Average of Rate delivery of presentation: A Case Study in Efficient HVAC Design Energy Efficient Architectural Projects Energy Efficient Development Projects Integrated Lighting Practices Integrated Design Lab | Boise 6 2014 Task 3: Fall Educational Series - Idaho Power Company Year-End Report (Report #1401_003-01) Figure 6: Average Evaluation Scores for all Sessions 3. SESSION SUMMARIES At the conclusion of each Fall Lecture Series session, an evaluation form was requested from each participant. The feedback was used to improve future sessions. Below are summaries of the feedback received from the evaluation forms, session information with original descriptions, and attendance counts. It should be noted that comments recorded from evaluations have not been edited in most cases; many appear exactly how the participant entered them online or how they were interpreted for translation from hand-written forms. 3.1 Session 1: Energy Efficient Development Projects (10/16/14) Title: Energy Efficient Development Projects Description: Three prominent developers will highlight recent retrofits done with a focus on energy efficiency. Coby Barlow from Oppenheimer Development Corporation will be presenting the strategic approach he has taken to upgrade the Wells Fargo Center over time, with major changes still in the works. Featuring low hanging fruit and operational changes plus analysis used to determine large capital upgrades—and how this affects tenants. Clay Carley recently completed the renovation of The Owyhee and will be discussing how he balanced energy conservation with other priorities. How does one juggle a tight upfront budget with a long-term vision for a good ROI? David Johnson has been making major changes to The Riverside Hotel to save energy. How to enhance guest experience while reducing operating costs and maintenance demands. (NOTE: Clay Carley was unavailable to present on The Owyhee. David Ruby, the design architect on the project, spoke in his place). 4.57 3.33 4.43 4.37 4.47 4.87 4.40 0 1 2 3 4 5 6 Average of In general, today's workshop was: Average of The content of the workshop was: Average of Rate organization: Average of Rate clarity: Average of Rate opportunity for questions: Average of Rate instructor's knowledge of subject matter: Average of Rate delivery of presentation: Integrated Design Lab | Boise 7 2014 Task 3: Fall Educational Series - Idaho Power Company Year-End Report (Report #1401_003-01) Presentation Info: Date: 10/16/2014 Location: Idaho Power Headquarters Building Presenters: Coby Barlow – Oppenheimer Development Corp. – Wells Fargo Center David Ruby – Erstad Architects – The Owyhee David Johnson – The Riverside Hotel Attendance: Architect: 11 Electrician: Engineer: 1 Contractor: 1 Mech. Engineer: 1 Other*: 3 Elec. Engineer: None Specified: 6 Total (In-Person): 17 Total (Online): 6 *Other included: City of Boise, building management, IPC programs Evaluations: Scale In general, today's presentation was: 4.0 1 Not Useful - 5 Very Useful Rate organization: 4.0 1 Needs Improvement - 5 Excellent Rate clarity: 3.7 1 Needs Improvement - 5 Excellent Rate opportunity for questions: 4.3 1 Needs Improvement - 5 Excellent Rate instructor's knowledge of the subject matter: 4.7 1 Needs Improvement - 5 Excellent Rate delivery of presentation: 4.0 1 Needs Improvement - 5 Excellent The content of the presentation was: 3.3 1 Too Basic - 3 Just Right - 5 Too Advanced # of Evaluations: 3 Comments: What attendees found most valuable: • Update on projects • Postmortem of completed project challenges. Professional associations of which attendees are members: • RESNET, Home Innovation Research Lab, Efficiency First • AIA, USGBC Other types of training attendees would find useful: • Start at 4:30 instead of 4pm. How the online attendees heard about the webinar: • ICEA email • IDL e-mail notice How was the audio quality of the webinar? • A little sketchy but probably on my end.... • Fine Integrated Design Lab | Boise 8 2014 Task 3: Fall Educational Series - Idaho Power Company Year-End Report (Report #1401_003-01) How was the video quality of the webinar? • A little sketchy but probably on my end.... • Fine 3.2 Session 2: Design for Off: A Seattle Case Study in Efficient HVAC Design (10/23/14) Title: Design for Off: A Seattle Case Study in Efficient HVAC Design Description: The last 30 years have seen some significant changes in the technologies and techniques used in creating new commercial buildings. While this has included significant strides in the energy efficiency and performance of lighting systems, window glazing, building insulation, and HVAC equipment efficiencies, this has not translated to consistently high performing buildings. Typical new buildings are using nearly the same energy use per square foot as buildings built in the 1980s. This presentation seeks to demonstrate how it is possible to meet the ambitious goals of the 2030 Challenge in commercial buildings - Net Zero Energy by the year 2030. To do this we will present lessons from our experience auditing typical new buildings as well as from our successful design experience producing buildings that are meeting the 2030 Challenge. From these case studies of real buildings we will pull out the essential ingredients to produce highly energy efficient buildings. This points to a new approach to building systems design which we call "Design for Off." Presentation Info: Date: 10/23/2014 Location: Idaho Power Headquarters Building Presenter: Jonathan Heller Attendance: Architect: 8 Electrician: Engineer: Contractor: Mech. Engineer: 4 Other*: 3 Elec. Engineer: None Specified: 4 Total (In-Person): Total (Online): *Other included: IPC programs, facilities management, energy consultant Evaluations: Scale In general, today's presentation was: 1 Not Useful - 5 Very Useful Rate organization: 1 Needs Improvement - 5 Excellent Rate clarity: 1 Needs Improvement - 5 Excellent Rate opportunity for questions: 1 Needs Improvement - 5 Excellent Rate instructor's knowledge of the subject matter: 1 Needs Improvement - 5 Excellent Rate delivery of presentation: 1 Needs Improvement - 5 Excellent The content of the presentation was: 1 Too Basic - 3 Just Right - 5 Too Advanced # of Evaluations: Integrated Design Lab | Boise 9 2014 Task 3: Fall Educational Series - Idaho Power Company Year-End Report (Report #1401_003-01) Comments: Attendee suggested improvements for the instructor: • Less intro stuff, more system depth! • Only to add climate/geographic specific to this area. • Can't think of any - great presentation! Thanks! • More explanation on how these systems work. • Acronyms, more explanation. I got most but forgot a few. • Examples from a multitude of climate types. What attendees found most valuable: • Decentralize/decouple • Good real world info • Jonathan's 3 secrets! • Found the comparison of EUIs of old buildings vs. new "efficient" buildings very interesting. Was also surprised to see how poorly some of the LEED buildings performed. • Diversity of options covered and new vs. old building performance. • The breakdown of systems and how that relates to EUI. • Hard data, proof. • The comparisons of building forms and types. Professional associations of which attendees are members: • AIA (3) • USGBC (2) • ASHRAE Other types of training attendees would find useful: • More on simplification of system decentralize. • Matching space/use types with some of the options to drive home understanding. • How do I find an ME in Boise who does this? • Electrical design sustainability and loads. How the online attendees heard about the webinar: • School posting 3.3 Session 3: Energy Efficient Architectural Projects (10/30/14) Title: Energy Efficient Architectural Projects Description: During this session, architects from three local firms will each present one case study on energy efficient design. Each presentation will highlight the design strategies and technologies used to create high performance buildings and discuss the as-built performance and lessons learned. Integrated Design Lab | Boise 10 2014 Task 3: Fall Educational Series - Idaho Power Company Year-End Report (Report #1401_003-01) Presentation Info: Date: 10/30/2014 Location: Idaho Power Headquarters Building Presenters: Gunnar Gladics – Hummel Architects Russell Pratt – CSHQA Tim Johnson – CTA Architects Engineers Attendance: Architect: 4 Electrician: Engineer: 3 Contractor: Mech. Engineer: 6 Other*: 3 Elec. Engineer: 1 None Specified: 6 Total (In-Person): 18 Total (Online): 5 * Other included: IPC programs (2), marketing Evaluations: Scale In general, today's presentation was: 4.3 1 Not Useful - 5 Very Useful Rate organization: 3.7 1 Needs Improvement - 5 Excellent Rate clarity: 3.6 1 Needs Improvement - 5 Excellent Rate opportunity for questions: 3.9 1 Needs Improvement - 5 Excellent Rate instructor's knowledge of the subject matter: 4.6 1 Needs Improvement - 5 Excellent Rate delivery of presentation: 3.7 1 Needs Improvement - 5 Excellent The content of the presentation was: 3.3 1 Too Basic - 3 Just Right - 5 Too Advanced # of Evaluations: 7 Comments: Attendee suggested improvements for the instructor: • Did the presenters share each other’s talks ahead of time? • One presenter seemed a little scattered. What attendees found most valuable: • Practical stories • Interesting results on thermal mass • All subject matter. - Extremely viable. Professional associations of which attendees are members: • NCQLP, LEED AP, IESNA • ASHRAE (2) • AIA, urban land institute. Other types of training attendees would find useful: • Great subject/dialogue, would encourage more! How the online attendees heard about the webinar: • Email • U of I IDL email Integrated Design Lab | Boise 11 2014 Task 3: Fall Educational Series - Idaho Power Company Year-End Report (Report #1401_003-01) 3.4 Session 4: Integrated Lighting Practices (11/13/14) Title: Integrated Lighting Practices Description: This session provides an integrated overview of best practice lighting design. The blending of daylighting and electric light design requires both design intent and a good knowledge of available control strategies passive and active, automatic and manual. The session is based on the body of work of Dr. Van Den Wymelenberg and includes a view of the new LEED daylight metrics and the Daylight Pattern Guide. Presentation Info: Attendance: 18 9 Evaluations: Scale 4.5 1 Not Useful - 5 Very Useful 4.9 1 Needs Improvement - 5 Excellent 4.9 1 Needs Improvement - 5 Excellent 4.8 1 Needs Improvement - 5 Excellent 5.0 1 Needs Improvement - 5 Excellent 4.9 1 Needs Improvement - 5 Excellent 3.5 1 Too Basic - 3 Just Right - 5 Too Advanced 11 Comments: Attendee suggested improvements for the instructor: • • • • Integrated Design Lab | Boise 12 2014 Task 3: Fall Educational Series - Idaho Power Company Year-End Report (Report #1401_003-01) What attendees found most valuable: • The necessity of varied solutions to finding the right amount • very interesting metrics • The pictures of how spaces looked with more/less daylight and kinds of light. • Visualization of daylighting w/ energy metrics. • The slide shows going through day in a space as lights go on and off. Very visual! • All! • Metrics comparison, qualitative discussion. Professional associations of which attendees are members: • IESNA • USGBC (3) • Land Trust of TV • ASHRAE • Idaho Clean Energy Association • ULI • AIA (2) Other types of training attendees would find useful: • Residential examples with the same content. • I love these talks • Software, how do you get the data out? How do you verify results? • How to perform daylight analysis • Software/tools - but not for the advanced. • More regional or national speakers. How the online attendees heard about the webinar: • Email • My Boss sent me an email with a variety of webinars How was the audio quality of the webinar? • A bit choppy but mostly in line with presenter • Audio quality was very clear, only had one cut out. How was the video quality of the webinar? • Good • Great! Report Number: 1401_005-01 2014 TASK 5: FOUNDATIONAL SERVICES SUMMARY OF PROJECTS IDAHO POWER COMPANY YEAR-END REPORT December 31, 2014 Prepared for: Idaho Power Company Author: Katie Leichliter ii This page left intentionally blank. iii Prepared by: University of Idaho Integrated Design Lab | Boise 306 S 6th St. Boise, ID 83702 USA www.uidaho.edu/idl IDL Director: Kevin Van Den Wymelenberg Author: Katie Leichliter Prepared for: Idaho Power Company Contract Number: 3094 Please cite this report as follows: Leichliter, K. (2014). 2014 TASK 5: Foundational Services – Summary of Projects (1401_005-01). University of Idaho Integrated Design Lab, Boise, ID. iv DISCLAIMER While the recommendations in this report have been reviewed for technical accuracy and are believed to be reasonably accurate, the findings are estimates and actual results may vary. All energy savings and cost estimates included in the report are for informational purposes only and are not to be construed as design documents or as guarantees of energy or cost savings. The user of this report, or any information contained in this report, should independently evaluate any information, advice, or direction provided in this report. THE UNIVERSITY OF IDAHO MAKES NO REPRESENTATIONS, EXTENDS NO WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE WITH RESPECT TO THE INFORMATION, INCLUDING BUT NOT LIMITED TO ANY RECOMMENDATIONS OR FINDINGS, CONTAINED IN THIS REPORT. THE UNIVERSITY ADDITIONALLY DISCLAIMS ALL OBLIGATIONS AND LIABILITIES ON THE PART OF UNIVERSITY FOR DAMAGES, INCLUDING, BUT NOT LIMITED TO, DIRECT, INDIRECT, SPECIAL AND CONSEQUENTIAL DAMAGES, ATTORNEYS’ AND EXPERTS’ FEES AND COURT COSTS (EVEN IF THE UNIVERSITY HAS BEEN ADVISED OF THE POSIBLITIY OF SUCH DAMAGES, FEES OR COSTS), ARISING OUT OF OR IN CONNECTION WITH THE MANUFACTURE, USE OR SALE OF THE INFORMATION, RESULT(S), PRODUCT(S), SERVICE(S) AND PROCESSES PROVIDED BY THE UNIVERSITY. THE USER ASSUMES ALL RESPONSIBILITY AND LIABILITY FOR LOSS OR DAMAGE CAUSED BY THE USE, SALE, OR OTHER DISPOSITION BY THE USER OF PRODUCT(S), SERVICE(S), OR (PROCESSES) INCORPORATING OR MADE BY USE OF THIS REPORT, INCLUDING BUT NOT LIMITED TO DAMAGES OF ANY KIND IN CONNECTION WITH THIS REPORT OR THE INSTALLATION OF RECOMMENDED MEASURES CONTAINED HEREIN. v This page left intentionally blank. vi TABLE OF CONTENTS 1. Introduction ................................................................................................................................ 1 2. Project Summary ......................................................................................................................... 2 ACRONYMS AND ABBREVIATIONS AIA American Institute of Architects ASHRAE American Society of Heating, Refrigeration, and Air-conditioning Engineers BEQ Building Energy Quotient BOMA Building Owners and Managers Association EMS Energy Management System HID High Intensity Discharge IDL Integrated Design Lab IPC Idaho Power Company LED Light Emitting Diode LEED Leadership in Energy and Environmental Design Op-Ed Opinion Editorial TI Tenant Improvement UI University of Idaho Integrated Design Lab | Boise 1 2014 Task 5: Foundational Services- Idaho Power Company Year-End Report (Report #1401_005-01) 1. INTRODUCTION The University of Idaho Integrated Design Lab (UI-IDL) provided technical assistance in 2014 for energy efficiency building projects through the Foundational Services task. This program, supported by Idaho Power Company (IPC), offered three phases of assistance for customers to choose from. A marketing flyer outlining the three phases is shown below. Figure 1: Foundational Services Flyer Outlining Phases The Foundational Services program was marketed at numerous events and to multiple organizations in 2014, which included all IDL Lunch and Learn series presentations, local architect and engineering firms, ASHRAE, AIA, BOMA, and local government. Integrated Design Lab | Boise 2 2014 Task 5: Foundational Services- Idaho Power Company Year-End Report (Report #1401_005-01) 2. PROJECT SUMMARY Forty-nine projects received technical assistance through the Foundational Services program. These ranged from short phone call consultations to detailed building simulations. Building owners, property managers, building operators, architects, design engineers, utility customer representatives, government staff, energy management staff, program administrators, and contractors contacted the IDL. The full list of projects is shown below. Details on Phase 2 and Phase 3 projects are included in the individual project reports submitted to IPC. Table 1: 2014 Foundational Services Project Summary Project Approximate Area (ft2) (if applicable and known) New or Existing Location Phase 1 1 Multifamily project support and completion 2 TI daylight recommendations Boise 3 School incentive discussion 18,000 Sun Valley 4 Hotel strategic energy management meetings 308,000 Existing Boise 5 Office high-rise preliminary discussions 6 Benchmarking inquiry (BEQ) 7 Community building incentive meeting 65,000 New Boise 8 Cool-roof literature review 9 Hotel EMS inquiry 10 District energy research and presentation Boise 11 LED vs HID inquiry 12 Specialty facility energy efficiency measures 9,600 Existing Boise 13 Industrial facility lighting upgrade inquiry Existing Jerome 14 Tenant sub-charging questions and research 15 School building scoping study 55,845 Existing Wilder 16 Industrial facility design assistance 300,000 New Twin Falls 17 Idaho Code Collaborative meetings Idaho 18 Office building preliminary meetings 22,000 Existing Boise 19 Greenhouse gas emissions inquiry for high equipment load facility Existing Boise 20 Gymnasium lighting upgrade inquiry Existing Boise Integrated Design Lab | Boise 3 2014 Task 5: Foundational Services- Idaho Power Company Year-End Report (Report #1401_005-01) Market lighting analysis Existing Boise Office high-rise scoping study and night walk 96,000 Existing Boise Weather station installation as high-rise Boise Health care facility design assistance 1,840,000 Boise Residential and multifamily benchmarking inquiry Idaho Transit facility design assistance New Sun Valley Industrial facility light tube inquiry New Boise Call center design assistance 25000 New Boise/Meridian Community center preliminary discussion Existing Sun Valley School preliminary discussions Existing Boise Idaho Green Building Code stakeholders meetings Idaho Residential retrofit program design assistance New Boise Building simulation support New Various Education facility LEED support 38,000 New Twin Falls LED tube replacement inquiry Trailhead renovation - design assistance 20000 Existing Boise Phase 2 Lighting case studies (Op-Ed) Prospective net zero office building design support 100,000 New TBD Industrial facility lighting analysis 766,000 New Boise Office building design optimization 19,740 New Boise Athletic facility energy management support Existing Boise Prospective net zero government building design assistance New Boise Office building daylighting study 10,000 New Idaho Falls Health care facility daylighting study 3,200 New Boise Office high-rise model updates for daylighting and incentive support 290,000 Existing Boise Phase 3 Office building energy model iterations for retrofit design assistance 43,000 Existing Boise Education campus build-out energy analysis New Nampa Office building energy model calibration for design assistance 300,000 New Boise TOTAL: 4,000,000+ Report Number: 1401_010-01 2014 TASK 10: HEAT PUMP CALCULATOR SUMMARY OF PROGRESS IDAHO POWER COMPANY YEAR-END REPORT December 31, 2014 Prepared for: Idaho Power Company Author: Katie Leichliter ii This page left intentionally blank. iii Prepared by: University of Idaho Integrated Design Lab | Boise 306 S 6th St. Boise, ID 83702 USA www.uidaho.edu/idl IDL Director: Kevin Van Den Wymelenberg Author: Katie Leichliter Prepared for: Idaho Power Company Contract Number: 3094 Please cite this report as follows: Leichliter, K. (2014). 2014 TASK 5: Simulation Quality Assurance – Summary of Projects (1401_010- 01). University of Idaho Integrated Design Lab, Boise, ID. iv DISCLAIMER While the recommendations in this report have been reviewed for technical accuracy and are believed to be reasonably accurate, the findings are estimates and actual results may vary. All energy savings and cost estimates included in the report are for informational purposes only and are not to be construed as design documents or as guarantees of energy or cost savings. The user of this report, or any information contained in this report, should independently evaluate any information, advice, or direction provided in this report. THE UNIVERSITY OF IDAHO MAKES NO REPRESENTATIONS, EXTENDS NO WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE WITH RESPECT TO THE INFORMATION, INCLUDING BUT NOT LIMITED TO ANY RECOMMENDATIONS OR FINDINGS, CONTAINED IN THIS REPORT. THE UNIVERSITY ADDITIONALLY DISCLAIMS ALL OBLIGATIONS AND LIABILITIES ON THE PART OF UNIVERSITY FOR DAMAGES, INCLUDING, BUT NOT LIMITED TO, DIRECT, INDIRECT, SPECIAL AND CONSEQUENTIAL DAMAGES, ATTORNEYS’ AND EXPERTS’ FEES AND COURT COSTS (EVEN IF THE UNIVERSITY HAS BEEN ADVISED OF THE POSIBLITIY OF SUCH DAMAGES, FEES OR COSTS), ARISING OUT OF OR IN CONNECTION WITH THE MANUFACTURE, USE OR SALE OF THE INFORMATION, RESULT(S), PRODUCT(S), SERVICE(S) AND PROCESSES PROVIDED BY THE UNIVERSITY. THE USER ASSUMES ALL RESPONSIBILITY AND LIABILITY FOR LOSS OR DAMAGE CAUSED BY THE USE, SALE, OR OTHER DISPOSITION BY THE USER OF PRODUCT(S), SERVICE(S), OR (PROCESSES) INCORPORATING OR MADE BY USE OF THIS REPORT, INCLUDING BUT NOT LIMITED TO DAMAGES OF ANY KIND IN CONNECTION WITH THIS REPORT OR THE INSTALLATION OF RECOMMENDED MEASURES CONTAINED HEREIN. v This page left intentionally blank. vi TABLE OF CONTENTS 1. Introduction ................................................................................................................................ 1 2. Initial Revisions ........................................................................................................................... 1 2.1 Radiant Time Series ............................................................................................................... 1 2.2 Glazing Solar Heat Gains ....................................................................................................... 2 3. Tool Verification .......................................................................................................................... 2 3.1 Third Party Verification ......................................................................................................... 2 3.2 Simulation Studies ................................................................................................................. 5 4. Training ..................................................................................................................................... 12 5. References ................................................................................................................................ 13 6. Appendices ................................................................................................................................ 14 Appendix A: Glazing Solar Heat Gain Calculations .................................................................... 14 ACRONYMS AND ABBREVIATIONS ASHRAE American Society of Heating, Refrigeration, and Air-conditioning Engineers BTU British Thermal Unit BTUH BTU/hour COP Coefficient of Performance DCLF Design Cooling Load Factor DHI Diffuse Horizontal Irradiance DNI Direct Normal Irradiance Eff Efficiency EG Solar Radiation ePlus EnergyPlus Eq Equipment eQUEST Quick Energy Simulation Tool EUI Energy Use Intensity (kBtu/ft2-yr) GRR Ground-Reflected Radiation GSHP Ground-Source Heat Pump HePESC Heat Pump Energy Savings Calculator vii HP Heat Pump hr Hour HVAC Heating, Ventilation, and Air Conditioning IDL Integrated Design Lab IPC Idaho Power Company Misc Miscellaneous PVAV Packaged Variable Air Volume RTS Radiant Time Series SEER Seasonal Energy Efficiency Ratio TMY Typical Meteorological Year TRACE™ Trane Air Conditioning Economics UI University of Idaho VRF Variable Refrigerant Flow WSHP Water-Source Heat Pump Integrated Design Lab | Boise 1 2014 Task 10: Heat Pump Calculator- Idaho Power Company Year-End Report (Report #1401_010-01) 1. INTRODUCTION The 2014 Heat Pump (HP) Calculator task was a continuation of work done by the University of Idaho Integrated Design Lab (UI-IDL) for Idaho Power Company (IPC) in 2013. A Heat Pump Energy Savings Calculator (HePESC) spreadsheet was developed in 2013 to compute hourly load calculations, energy consumption estimates using regression curves from simulation, and simple cost calculations. Details on the 2013 effort, progress, and methods are in the IDL technical report number 1301_010-01, “2013 Heat Pump Calculator – Development and Methodology.” The 2014 scope of work focused on improving the tool by means of verification and user feedback. Details of these improvements are outlined in this report. 2. INITIAL REVISIONS In 2014, troubleshooting and debugging edits were made including scripting and regression corrections. Two major enhancements were added to calculate the effect of radiant time delay based on the construction class chosen, and improvements to the glazing heat gain methods. 2.1 Radiant Time Series The first major improvement added calculations to account for the radiant time delay following methods outlined in Chapter 18 of the 2013 ASHRAE Handbook of Fundamentals. The radiant time series (RTS) method was implemented using the recommended radiative/convective splits from Table 14 and the representative nonsolar RTS values for 50% Integrated Design Lab | Boise 2 2014 Task 10: Heat Pump Calculator- Idaho Power Company Year-End Report (Report #1401_010-01) glass in Table 19, both from the 2013 ASHRAE handbook. These modifications dampened the HePESC results to more closely align with those of simulation software. 2.2 Glazing Solar Heat Gains The second change was required to account for solar heat gain through fenestrations in the total building loads. Using methods outlined in the 2013 ASHRAE handbook, the hourly total solar radiation (EG) was calculated in each of the possible surface directions, multiplied by the glazing area of the respective surface, and then summed. A RTS method was also applied to the glazing heat gains by using the representative solar RTS values for 50% glass in Table 20 of the handbook. This method was an improvement over the outdated Design Cooling Load Factor (DCLF) method previously used. The process of calculating EG is detailed in Appendix A. 3. TOOL VERIFICATION The calculation methods and results were verified and validated by dual means. After the initial revisions were made, the tool was reviewed by an outside engineering firm and, separately, by the IDL through multiple simulation studies. 3.1 Third Party Verification A local engineering firm was selected to administer an in-depth review and verification of the tool using one of its past projects on which a comprehensive building simulation had already been completed. The values in the simulation were input into the HePESC. The firm was provided with a copy of the HePESC, a template for comparing results from both the tool and the simulation, and an instruction and feedback memorandum. Integrated Design Lab | Boise 3 2014 Task 10: Heat Pump Calculator- Idaho Power Company Year-End Report (Report #1401_010-01) The engineering firm chose to compare the results for a 73,000 ft2, three-story office building for which they had a Trane TRACE™ model. The results from this comparison are in the following figures. Figure 1: Load Results Comparison between HePESC and Third Party Software Figure 2: HVAC Definition Inputs Comparison Integrated Design Lab | Boise 4 2014 Task 10: Heat Pump Calculator- Idaho Power Company Year-End Report (Report #1401_010-01) Figure 3: HVAC Energy Results Comparison The results showed fairly good agreement with the exception of the cooling energy and miscellaneous cooling equipment energy; and, in some instances, the heating energy. As outlined in the final report submitted by the outside firm, the engineers could not confirm the accuracy of the tool for heating or cooling loads because they were not confident the Trane TRACE™ software was modeling the heating and cooling energy correctly. The outside firm’s report was submitted to IPC. Integrated Design Lab | Boise 5 2014 Task 10: Heat Pump Calculator- Idaho Power Company Year-End Report (Report #1401_010-01) Other notable comments from the outside firm:  Interface of the tool is very intuitive  Tool offers a wide range of flexibility  Top three strengths of tool: o Payback analysis o Little time required o Depth of information  Greatest weaknesses of the tool: o Training could be useful for users o When comparing different systems, navigation between tabs is required to view results and change systems o Tool name HePESC is not descriptive for designers, would prefer something simpler such as ‘Heat Pump Tool’  Ventilation effectiveness ratio was left out of the tool, recommendation to include  Glazing loads and energy consumption appeared to be the least accurate when compared to the Trane TRACE™ model  Schedules have a large effect on results; HePESC schedules appeared more realistic than the other software, so comparison was made with both schedules matching those from HePESC  The HePESC tool calculations assume a block load, but the Trane TRACE™ models zones separately 3.2 Simulation Studies While the outside engineering firm was doing verification work, the IDL was simultaneously conducting internal simulation studies. Three existing building models were selected; each using one type of heat pump computable by the HePESC: water-source heat pump (WSHP), variable refrigerant flow (VRF), and air-source heat pump (ASHP). The same template was used to compare results from both the internal studies and the outside verification. An effort was also made to compare the baseline version of the simulations to the baseline results from the HePESC. Integrated Design Lab | Boise 6 2014 Task 10: Heat Pump Calculator- Idaho Power Company Year-End Report (Report #1401_010-01) Interpreting results from the internal simulation studies was difficult for multiple reasons:  The models were calibrated simulations and therefore included many more inputs and edits than an initial or first pass model would include.  The EnergyPlus software had an abundance of possible outputs and it wasn’t always clear whether the correct output or combination of outputs had been selected for comparison purposes.  The simulations had multiple zones and the heat pumps had different efficiency ratings, so averages had to be used. These complications resulted from the lack of options to edit the simulations. It was necessary to input identical values into both the simulation software and the HePESC tool to produce a useful simulation study. This method increased confidence for in-depth analysis of differing results. An in-depth load analysis study compared the HePESC tool to both an EnergyPlus and an eQUEST simulation. The EnergyPlus small office reference building was used for the geometry and initial loads. Inputs for all three tools were adjusted to be identical and results were extracted for each contributing load including lighting, occupants, miscellaneous equipment, infiltration, and envelope. This process produced interesting data showing that the tools produced similar patterns even though their calculation methods differed. For example, when lighting loads were compared, the parameter pulled from EnergyPlus was simply the lighting power multiplied by the fraction schedule. The eQuest parameter included the effect of radiant time delay and only reported a load when the HVAC unit was in heating mode. Fortunately, it was possible to pull either parameter from the HePESC tool, and both showed alignment with the other software programs. The lighting results are shown in Figure 4. For all charts in Figures 5 through 10 the x-axis values represent weekly hours. Integrated Design Lab | Boise 7 2014 Task 10: Heat Pump Calculator- Idaho Power Company Year-End Report (Report #1401_010-01) Figure 4: Lighting Loads Comparison in Winter and Summer Other significant findings are listed here, but were not investigated further.  The infiltration heat gains showed major discrepancies between the EnergyPlus and eQUEST models at times, specifically in summer (Figure 5).  Solar heat gains from glazing varied significantly in summer as well (Figure 6), which could be partially explained by the differences in the interpretations of the weather files (Figure 7).  The same weather TMY data was used in all three tools; however, different file formats are required for each, so the specific file may vary slightly. Integrated Design Lab | Boise 8 2014 Task 10: Heat Pump Calculator- Idaho Power Company Year-End Report (Report #1401_010-01) Figure 5: Infiltration Heat Gain Loads Comparison Figure 6: Glazing Solar Heat Gain Comparisons Integrated Design Lab | Boise 9 2014 Task 10: Heat Pump Calculator- Idaho Power Company Year-End Report (Report #1401_010-01) Figure 7: Direct Normal Irradiance (Btu/hr-ft2) from Weather Files During the simulation study, it was found that the HePESC zone temperature was always equal to one of the set-point or setback temperatures for heating or cooling. The temperature never floated between these points as it would in an actual environment. This was due to the method used for selecting whether the zone was in heating or cooling. A significant revision implemented a predicted load method, similar to that used by EnergyPlus. This required the loads to be calculated at both heating and cooling set-points so a type of interpolation could be applied to reach the zone temperature. Figure 8 shows the HePESC temperature floating in a similar manner to the other software results. Integrated Design Lab | Boise 10 2014 Task 10: Heat Pump Calculator- Idaho Power Company Year-End Report (Report #1401_010-01) Figure 8: Zone Temperature (F) Comparisons after Tool Revisions The total building loads were charted after the load components were reviewed and edits were made to improve agreement between methods. These are shown in Figure 9. The summer loads show more variation between tools, probably because of glazing and infiltration discrepancies mentioned previously. The significant variability in summer loads may also be due to differences in calculation methods. The energy consumption results shown in Figure 10 do not appear as would be expected from the load results in Figure 9. Figure 9 shows HePESC tracking more closely with the eQUEST results than the EnergyPlus results; however, Figure 10 shows that HePESC tracks more closely with EnergyPlus for the final energy consumption results. Since the consumption results for the HePESC remained near the bounds of the results from the other two programs, the project team deemed the methods and accuracy of the HePESC tool were acceptable. Integrated Design Lab | Boise 11 2014 Task 10: Heat Pump Calculator- Idaho Power Company Year-End Report (Report #1401_010-01) Figure 9: Total Building Loads Comparison Figure 10: Energy Consumption Results Comparison Integrated Design Lab | Boise 12 2014 Task 10: Heat Pump Calculator- Idaho Power Company Year-End Report (Report #1401_010-01) 4. TRAINING A hands-on training session was held for Idaho Power staff after all calculation methods were finalized and the tool was updated. A brief presentation outlined the goals of the tool and shared some background information. Each attendee was provided a copy of the HePESC tool and was given a worksheet to use to test different features of the tool. Attendees were asked to track any bugs or glitches they found and share any recommendations they had to improve the tool. Feedback forms were collected and will inform future edits and improvements. Integrated Design Lab | Boise 13 2014 Task 10: Heat Pump Calculator- Idaho Power Company Year-End Report (Report #1401_010-01) 5. REFERENCES ASHRAE. (2013). Chapter 18: Nonresidential cooling and heating load calculations. In Ashrae handbook: Fundamentals. Atlanta, GA: ASHRAE. Back-of-the-Envelope Calculator Version 2.0 (n.d.). Retrieved February 21, 2014 from Energy Center of Wisconsin website: http://www.ecw.org/project.php?workid=1&resultid=286. Glossary of Solar Radiation Resource Terms (n.d.). Retrieved February 21, 2014 from NREL website: http://rredc.nrel.gov/solar/glossary/gloss_g.html. Masy, G. (2008). Definition and Validation of a Simplified Multizone Dynamic Building Model Connected to a Heating System and HVAC Unit (Doctoral Thesis). Retrieved from website: http://bictel.ulg.ac.be/ETD-db/collection/available/ULgetd-11052008-145605/ (ULgetd-11052008-145605). Quashning, V. (2005). Understanding Renewable Energy Systems. London: Earthscan. The Sun’s Position. (n.d.). pveducation.org. Retrieved February 21, 2014, from http://pveducation.org/pvcdrom/properties-of-sunlight/suns-position. Integrated Design Lab | Boise 14 2014 Task 10: Heat Pump Calculator- Idaho Power Company Year-End Report (Report #1401_010-01) 6. APPENDICES Appendix A: Glazing Solar Heat Gain Calculations Total solar radiation, defined by Equation 1 below, is comprised of components of direct normal irradiance (DNI), diffuse horizontal irradiance (DHI), and ground-reflected radiation (GRR). Typically, ground-reflected radiation is considered negligible compared to DNI and DHI, so it was ignored for these calculations. It was possible to simply extract the DNI and DHI values directly using the TMY weather data previously integrated within the calculator. Finding the appropriate component of DNI to include for each of the surface directions required the majority of calculations, as it is dependent on the solar angle of incidence to the normal of the surface (θ). Equation 1 𝐸𝐺= 𝐷𝑁𝐼× cos 𝜃 + 𝐷𝐻𝐼 + 𝐺𝑅𝑅 EG : total solar radiation W/m2 DNI : direct normal radiation W/m2 DHI : diffuse horizontal radiation W/m2 Θ : solar angle of incidence to the normal of the surface degrees GRR : ground-reflected radiation (assumed to be 0 for these calculations) W/m2 The solar angle of incidence is the angle between the surface normal and the direct solar radiation and is dependent on multiple variables. Some variables change hourly or daily due to the rotation of the earth around the sun; others change based on surface location and tilt. The variables required to determine the angle of incidence are defined below. For variables not defined below refer to “The Sun’s Position” or Masy’s doctoral thesis, both listed as References in Section 6. Integrated Design Lab | Boise 15 2014 Task 10: Heat Pump Calculator- Idaho Power Company Year-End Report (Report #1401_010-01) Equation 2 𝛿 =23.45°× sin[360 365 × (𝑗 −81)] δ : solar declination (multiply by -1 for locations in the southern hemisphere) degrees j : day of the year (1 ≤ j ≤ 365) day Equation 3 𝜔 =15°(𝐿𝑆𝑇 −12) ω : hour angle degrees LST : local solar time hours Equation 4 𝛾𝑠= sin−1[cos 𝜔cos 𝜑cos 𝛿 + sin 𝜑 sin𝛿] γs : solar altitude degrees ω : hour angle degrees φ : latitude degrees δ : solar declination degrees Equation 5 𝐹𝑜𝑟 0 < 𝐿𝑆𝑇 ≤12, 𝛼𝑠=180 +cos−1 [sin𝛾𝑠sin𝜑 − sin𝛿 cos 𝛾𝑠cos 𝜑] 𝐹𝑜𝑟 𝐿𝑆𝑇 >12 𝑜𝑟 𝐿𝑆𝑇 = 0, 𝛼𝑠=180 −cos−1 [sin𝛾𝑠sin𝜑 − sin𝛿 cos 𝛾𝑠cos 𝜑] αs : solar azimuth degrees γs : solar altitude degrees φ : latitude degrees δ : solar declination degrees Using these variables to define the vector components in each direction for the direct solar vector and the vector normal to the surface, the scalar product can be found and the Integrated Design Lab | Boise 16 2014 Task 10: Heat Pump Calculator- Idaho Power Company Year-End Report (Report #1401_010-01) cosine of the angle of incidence (θ) can be calculated using Equation 6. Equation 7 shows the most simplified version of Equation 6 with all components included. Because the angle of incidence is dependent on the surface normal, it must be calculated separately for each surface azimuth (wall direction). Equation 6 𝑁 · 𝑆 = 𝑁 × 𝑆cos 𝜃 N : vector normal to the surface S : direct solar vector Θ : solar angle of incidence to the normal of the surface degrees Equation 7 cos 𝜃 = −cos 𝛾𝑠sin𝛾𝑡cos(𝛼𝑠− 𝛼𝑡)+ sin 𝛾𝑠cos 𝛾𝑡 Θ : solar angle of incidence to the normal of the surface degrees γs : solar altitude degrees γt : slope of surface degrees αs : solar azimuth degrees αt : surface azimuth (south=0, east=-90, west=90, north=180) degrees Equation 8 is used to determine the heat gain load. The global irradiance for each surface is multiplied by the area and solar heat gain coefficient of the fenestrations on that surface. When the cosine of the angle of incidence is less than zero, the DNI value will be zero because the DNI is only incident to the back side of the surface, which is not exposed for this application. This value can then be converted to Btu and added to the other loads within the tool Load Calculation Engine. Integrated Design Lab | Boise 17 2014 Task 10: Heat Pump Calculator- Idaho Power Company Year-End Report (Report #1401_010-01) Equation 8 𝐹𝑜𝑟 𝑐𝑜𝑠𝜃 > 0, 𝑆𝐻𝐺 = 𝐴𝐺× 𝑆𝐻𝐺𝐶(𝐷𝑁𝐼cos 𝜃 + 𝐷𝐻𝐼) 𝐹𝑜𝑟 𝑐𝑜𝑠𝜃 < 0, 𝑆𝐻𝐺= 𝐴𝐺× 𝑆𝐻𝐺𝐶 × 𝐷𝐻𝐼 Θ : solar angle of incidence to the normal of the surface degrees SHG : solar heat gain W-hr AG : glazing area m2 SHGC : solar heat gain coefficient DNI : direct normal radiation W/m2 DHI : diffuse horizontal radiation W/m2 Report Number: 1401_002-01 2014 TASK 2: LUNCH AND LEARN SUMMARY OF EFFORT AND OUTCOMES IDAHO POWER COMPANY YEAR-END REPORT December 31, 2014 Prepared for: Idaho Power Company Author: Katie Leichliter ii This page left intentionally blank. iii Prepared by: University of Idaho Integrated Design Lab | Boise 306 S 6th St. Boise, ID 83702 USA www.uidaho.edu/idl IDL Director: Kevin Van Den Wymelenberg Author: Katie Leichliter Prepared for: Idaho Power Company Contract Number: 3094 Please cite this report as follows: Leichliter, K. (2014). 2014 TASK 2: Lunch and Learn – Summary of Effort and Outcomes (1401_002- 01). University of Idaho Integrated Design Lab, Boise, ID. iv DISCLAIMER While the recommendations in this report have been reviewed for technical accuracy and are believed to be reasonably accurate, the findings are estimates and actual results may vary. All energy savings and cost estimates included in the report are for informational purposes only and are not to be construed as design documents or as guarantees of energy or cost savings. The user of this report, or any information contained in this report, should independently evaluate any information, advice, or direction provided in this report. THE UNIVERSITY OF IDAHO MAKES NO REPRESENTATIONS, EXTENDS NO WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE WITH RESPECT TO THE INFORMATION, INCLUDING BUT NOT LIMITED TO ANY RECOMMENDATIONS OR FINDINGS, CONTAINED IN THIS REPORT. THE UNIVERSITY ADDITIONALLY DISCLAIMS ALL OBLIGATIONS AND LIABILITIES ON THE PART OF UNIVERSITY FOR DAMAGES, INCLUDING, BUT NOT LIMITED TO, DIRECT, INDIRECT, SPECIAL AND CONSEQUENTIAL DAMAGES, ATTORNEYS’ AND EXPERTS’ FEES AND COURT COSTS (EVEN IF THE UNIVERSITY HAS BEEN ADVISED OF THE POSIBLITIY OF SUCH DAMAGES, FEES OR COSTS), ARISING OUT OF OR IN CONNECTION WITH THE MANUFACTURE, USE OR SALE OF THE INFORMATION, RESULT(S), PRODUCT(S), SERVICE(S) AND PROCESSES PROVIDED BY THE UNIVERSITY. THE USER ASSUMES ALL RESPONSIBILITY AND LIABILITY FOR LOSS OR DAMAGE CAUSED BY THE USE, SALE, OR OTHER DISPOSITION BY THE USER OF PRODUCT(S), SERVICE(S), OR (PROCESSES) INCORPORATING OR MADE BY USE OF THIS REPORT, INCLUDING BUT NOT LIMITED TO DAMAGES OF ANY KIND IN CONNECTION WITH THIS REPORT OR THE INSTALLATION OF RECOMMENDED MEASURES CONTAINED HEREIN. v This page left intentionally blank. vi TABLE OF CONTENTS 1. 2014 Summary and Cumulative Analysis .................................................................................... 1 2. Session Summaries ..................................................................................................................... 5 2.1 Session 1: High Performance Retrofits (5/1/14) ................................................................... 5 2.2 Session 2: Integrated Design Principles (5/13/14) ................................................................ 6 2.3 Session 3: Integrated Design Principles (5/15/14) ................................................................ 8 2.4 Session 4: IDL Overview (5/28/14) ........................................................................................ 9 2.5 Session 5: Radiant System Design Considerations (6/3/14) ............................................... 11 2.6 Session 6: IDL Overview (6/5/14) ........................................................................................ 12 2.7 Session 7: Daylight Sensing Electric Lighting Controls (6/26/14) ........................................ 13 2.8 Session 8: Climate Responsive Design – Tools and Methods (7/16/14) ............................. 14 2.9 Session 9: Measurement and Verification + Tool Loan Library (7/24/14) .......................... 15 2.10 Session 10: Daylight Sensing Electric Lighting Controls (8/14/14).................................... 17 2.11 Session 11: Architectural HVAC Integration Strategies (8/26/24) .................................... 18 2.12 Session 12: Architectural HVAC Integration Strategies (8/28/14) .................................... 19 2.13 Session 13: High Performance Classrooms (9/9/14) ......................................................... 21 2.14 Session 14: Integrated Design Case Studies (9/17/14) ..................................................... 22 2.15 Sessions 15 & 16: Daylight in Buildings – Schematic Design & Getting the Details Right (9/18/14) ................................................................................................................................... 23 2.16 Session 17: Integrated Design Case Studies (9/25/14) ..................................................... 25 2.17 Session 18: High Performance Classrooms (10/15/14)..................................................... 26 2.18 Session 19: Radiant System Design Considerations (12/18/14) ....................................... 27 2.19 Session 20: Benchmarking, Measurement & Verification, and Tool Loan Library (1/29/15) ................................................................................................................................................... 29 3. Future Work .............................................................................................................................. 30 4. Appendices ................................................................................................................................ 32 vii ACRONYMS AND ABBREVIATIONS AIA American Institute of Architects AICHE American Institute of Chemical Engineers Arch Architect(ure) ASHRAE American Society of Heating, Refrigeration, and Air-Conditioning Engineers BICSI Building Industry Consulting Service International Bldg. Building BOMA Building Owners and Managers Association CSI Construction Specifications Institute DCV Demand Control Ventilation Elec. Electrical GSHP Ground Source Heat Pump HVAC Heating, Ventilation, and Air Conditioning IBOA Intermountain Building Operators Association IBPSA International Building Performance Simulation Association IDL Integrated Design Lab IDP Intern Development Program (NCARB) IECC International Energy Conservation Code IESNA Illuminating Engineering Society of North America IMP Integrated Measures Package IPC Idaho Power Company IREM Institute of Real Estate Management LEED Leadership in Energy & Environmental Design LED Light Emitting Diode M&V Measurement and Verification Mech. Mechanical Mgmt. Management MRT Mean Radiant Temperature NCARB National Council of Architectural Registration Boards RTU Rooftop Unit TAB Testing, Adjusting, and Balancing TBD To Be Determined UI University of Idaho ULI Urban Land Institute USGBC U.S. Green Building Council Integrated Design Lab | Boise 1 2014 Task 2: Lunch and Learn - Idaho Power Company Year-End Report (Report #1401_002-01) 1. 2014 SUMMARY AND CUMULATIVE ANALYSIS Table 1: 2014 Lunch and Learn Summary Date Title Presenter Group / Location Attendees 1 5/1 High Performance Retrofits Ery Djunaedy Architecture Firm 1 – Boise 3 2 5/13 Integrated Design Principles Kevin Van Den Wymelenberg Architecture Organization 1 – Boise 44 3 5/15 Integrated Design Principles Jacob Dunn Architecture Organization 2 – Pocatello 13 4 5/28 IDL Overview* Katie Leichliter Industry Organization 1 – Boise 25 5 6/3 Radiant System Design Considerations Damon Woods Engineering Firm 1 – Boise 15 6 6/5 IDL Overview* Katie Leichliter Government Organization – Boise 12 7 6/26 Daylight Sensing Electric Lighting Controls Kevin Van Den Wymelenberg Architecture Firm 2 – Boise 5 8 7/16 Climate Responsive Design - Tools & Methods Katie Leichliter Architecture Firm 1 – Boise 4 9 7/24 M&V + Tool Loan Library Carlos Duarte Engineering Firm 1 – Boise 12 10 8/14 Daylight Sensing Electric Lighting Controls Kevin Van Den Wymelenberg Architecture Firm 3 – Boise 7 11 8/26 Architectural HVAC Integration Strategies Kevin Van Den Wymelenberg Architecture Firm 2 – Boise 4 12 8/28 Architectural HVAC Integration Strategies Kevin Van Den Wymelenberg Engineering and Architecture Firm – Boise 34 13 9/9 High Performance Classrooms Brad Acker Architecture Firm 3 – Boise 7 14 9/17 Integrated Design Case Studies Kevin Van Den Wymelenberg Architecture Organization 2 – Pocatello 9 15 9/18 Daylight in Buildings - Schematic Design Kevin Van Den Wymelenberg Architecture Organization 3 – Ketchum 13 16 9/18 Daylight in Buildings - Getting the Details Right Kevin Van Den Wymelenberg Architecture Organization 3 – Ketchum 13 17 9/25 Integrated Design Case Studies Kevin Van Den Wymelenberg Engineering and Architecture Firm – Boise 37 18 10/15 High Performance Classrooms Brad Acker Architecture Firm 4 – Boise 6 19 12/18 Radiant System Design Considerations Damon Woods Architecture Organization 3 – Ketchum 18 20 1/29 Benchmarking, M&V, + Tool Loan Library** Brad Acker Industry Organization 2 – Chubbuck 20 expected * This was a new topic in 2014. ** This session was moved to early 2015 due to scheduling conflicts. It was not complete at the time this report was written. Integrated Design Lab | Boise 2 2014 Task 2: Lunch and Learn - Idaho Power Company Year-End Report (Report #1401_002-01) Table 1 above summarizes all Lunch and Learn presentations given in 2014. Eighteen presentations were slated to specific organizations or companies during the project planning phase of the task. Two additional sessions were left open to be filled by request. Nineteen sessions were held in 2014 and due to a scheduling conflict, one session was rescheduled for January 29, 2015. The statistics in this section are cumulative for the first 19 presentations. The final session is scheduled for January 2015; therefore, the data for it is not included. Table 2: Overall Attendance Breakdown Architect: 173 Electrician: Engineer: 17 Contractor: Mech. Engineer: 15 Other: 25 Elec. Engineer: 6 None Specified: 37 Total (In-Person): 273 + Session 20 attendance Figure 1: Attendee Profession Breakdown Architect 63% Engineer 6% Mech. Engineer 6% Elec. Engineer 2% Other 9% None Specified 14% Integrated Design Lab | Boise 3 2014 Task 2: Lunch and Learn - Idaho Power Company Year-End Report (Report #1401_002-01) Figure 2: Attendee Count by Title and Session 3 44 25 15 5 4 12 4 7 9 13 13 13 12 18 7 34 6 37 0 10 20 30 40 50 60 High Performance Retrofits Integrated Design Principles IDL Overview Radiant System Design Considerations Daylight Sensing Electric Lighting Controls Climate Responsive Design - Tools and Methods Measurement and Verification + Tool Loan Library Architectural HVAC Integration Strategies High Performance Classrooms Integrated Design Case Studies Daylight in Buildings - Schematic Design Daylight in Buildings - Getting the Details Right Benchmarking, Measurement & Verification, and Tool… Session 1 Session 2 TBD 1/29/15 Integrated Design Lab | Boise 4 2014 Task 2: Lunch and Learn - Idaho Power Company Year-End Report (Report #1401_002-01) Figure 3: Average Evaluations by Session Title Figure 4: Overall Averages of Evaluations for all Sessions 0 1 2 3 4 5 6 Architectural HVAC Integration Strategies Climate Responsive Design - Tools and Methods Daylight in Buildings - Schematic Design and Getting the Details Right Daylight Sensing Electric Lighting Controls High Performance Classrooms High Performance Retrofits IDL Overview BOMA IDL Overview City Integrated Design Case Studies Integrated Design Principles Measurement and Verification + Tool Loan Library Radiant System Design Considerations Average of In general, today's presentation was Average of The content of the presentation was Average of Rate organization Average of Rate clarity Average of Rate opportunity for questions Average of Rate instructor's knowledge of subject matter Average of Rate delivery of presentation 4.32 3.39 4.29 4.32 4.59 4.69 4.44 0 1 2 3 4 5 Average of In general, today's workshop was: Average of The content of the workshop was: Average of Rate organization: Average of Rate clarity: Average of Rate opportunity for questions: Average of Rate instructor's knowledge of subject matter: Average of Rate delivery of presentation: Integrated Design Lab | Boise 5 2014 Task 2: Lunch and Learn - Idaho Power Company Year-End Report (Report #1401_002-01) 2. SESSION SUMMARIES At the conclusion of each lunch and learn session, an evaluation form was requested from each participant. The feedback was used to improve future sessions. Below are summaries of the feedback received from the evaluation forms, session information, and attendance counts. It should be noted that comments recorded from evaluations have not been edited in most cases, many appear exactly how the participant entered them online or how they were interpreted for translation from hand-written forms. 2.1 Session 1: High Performance Retrofits (5/1/14) Title: High Performance Retrofits Description: Our existing building infrastructure consumes tremendous energy resources. This provides an opportunity for conservation on an expansive scale if progress can be made toward identifying a replicable technical and economic template for deep-energy renovations. Fundamentally, this is a question of how today’s existing buildings currently operate, and how they will operate a generation from now. This lecture will present interim results of the development phase of an initiative that targets deep energy savings in retrofits of existing buildings into high performance buildings. The session will focus on medium (3-5 stories) buildings, which require a different approach to deep renovation when compared to high-rise buildings. For example, a big chiller replacement that can be used to leverage other energy efficiency measures. This session will discuss the Integrated Measure Packages (IMPs) for medium buildings, which can be used to achieve deep energy savings. Two medium office buildings in the Northwest will be used as platforms for simulation-based investigations of these IMPs. This session will present simulation work for the pilots, examples on how to respond to occupant’s complaints, and anecdotal evidence and cost analysis for the renovation projects. Presentation Info: – Integrated Design Lab | Boise 6 2014 Task 2: Lunch and Learn - Idaho Power Company Year-End Report (Report #1401_002-01) Attendance: 3 Evaluations: Scale 4.7 1 Not Useful - 5 Very Useful 4.3 1 Needs Improvement - 5 Excellent 4.3 1 Needs Improvement - 5 Excellent 5.0 1 Needs Improvement - 5 Excellent 5.0 1 Needs Improvement - 5 Excellent 5.0 1 Needs Improvement - 5 Excellent 3.0 1 Too Basic - 3 Just Right - 5 Too Advanced Comments: Attendee suggested improvements for the instructor: • • What attendees found most valuable: • • Professional associations of which attendees are members: • • Other types of training attendees would find useful: • • 2.2 Session 2: Integrated Design Principles (5/13/14) Title: Integrated Design Principles Description: The discussion will include a brief overview of the 2030 challenge, the status of current building stock, and its relationship to code. Most of the discussion will be centered on the process of design and the associated inputs of climate, building use, site design, and building design. The creation of loads by the necessary inputs will be addressed as an element to be reduced in order to mitigate system size and energy use. The aim is to provide an example of what can happen when we reduce energy loads through climate and use responsive design. Additionally, the presentation will cover some of the tools and techniques used to help guide decisions in the integrated design process. Integrated Design Lab | Boise 7 2014 Task 2: Lunch and Learn - Idaho Power Company Year-End Report (Report #1401_002-01) Presentation Info: – Attendance: 44 Evaluations: Scale 4.4 1 Not Useful - 5 Very Useful 4.4 1 Needs Improvement - 5 Excellent 4.4 1 Needs Improvement - 5 Excellent 4.1 1 Needs Improvement - 5 Excellent 5.0 1 Needs Improvement - 5 Excellent 4.7 1 Needs Improvement - 5 Excellent 3.4 1 Too Basic - 3 Just Right - 5 Too Advanced Comments: Attendee suggested improvements for the instructor: • • • • • • • • What attendees found most valuable: • • • • • • • Integrated Design Lab | Boise 8 2014 Task 2: Lunch and Learn - Idaho Power Company Year-End Report (Report #1401_002-01) • • Professional associations of which attendees are members: • • • • • • • • Other types of training attendees would find useful: • • • • 2.3 Session 3: Integrated Design Principles (5/15/14) Title: Integrated Design Principles Description: The discussion will include a brief overview of the 2030 challenge, the status of current building stock, and its relationship to code. Most of the discussion will be centered on the process of design and the associated inputs of climate, building use, site design, and building design. The creation of loads by the necessary inputs will be addressed as an element to be reduced in order to mitigate system size and energy use. The aim is to provide an example of what can happen when we reduce energy loads through climate and use responsive design. Additionally, the presentation will cover some of the tools and techniques used to help guide decisions in the integrated design process. Presentation Info: Date: 5/15/2014 Location: Architecture Organization 2 – Pocatello Presenter: Jacob Dunn Attendance: Architect: 10 Electrician: Engineer: Contractor: Mech. Engineer: Other*: 2 Elec. Engineer: None Specified: 1 Total (In-Person): *Other included: IPC Customer Rep (2) Integrated Design Lab | Boise 9 2014 Task 2: Lunch and Learn - Idaho Power Company Year-End Report (Report #1401_002-01) Evaluations: Scale 4.5 1 Not Useful - 5 Very Useful 4.9 1 Needs Improvement - 5 Excellent 4.5 1 Needs Improvement - 5 Excellent 4.9 1 Needs Improvement - 5 Excellent 5.0 1 Needs Improvement - 5 Excellent 5.0 1 Needs Improvement - 5 Excellent 3.8 1 Too Basic - 3 Just Right - 5 Too Advanced Comments: Attendee suggested improvements for the instructor: • • • • What attendees found most valuable: • • • Professional associations of which attendees are members: • • • • Other types of training attendees would find useful: • 2.4 Session 4: IDL Overview (5/28/14) Title: IDL Overview Description: Come see how the IDL can benefit your buildings and your business! The IDL is dedicated to the development of high performance, energy efficient buildings. It is a collaboration of architecture and engineering staff and students working with building owners, managers, and operators, as well as professional design and construction teams to transform practice for reduced energy use. The resources available through the IDL help design buildings that are more comfortable, require less energy to maintain and operate, and enhance the health and productivity of occupants. At this talk, we will be discussing the resources available through the IDL and how they can benefit your bottom line. These resources include energy audits, energy benchmarking, tool loan library, technical assistance, deep energy retrofits, simulation capabilities, daylighting potential, available funding for low-cost or no-cost analysis, and more. Integrated Design Lab | Boise 10 2014 Task 2: Lunch and Learn - Idaho Power Company Year-End Report (Report #1401_002-01) Presentation Info: – Attendance: 25 Evaluations: Scale 4.3 1 Not Useful - 5 Very Useful 3.8 1 Needs Improvement - 5 Excellent 3.8 1 Needs Improvement - 5 Excellent 4.3 1 Needs Improvement - 5 Excellent 4.3 1 Needs Improvement - 5 Excellent 3.8 1 Needs Improvement - 5 Excellent 3.4 1 Too Basic - 3 Just Right - 5 Too Advanced Comments: Attendee suggested improvements for the instructor: • • What attendees found most valuable: • • • • • Professional associations of which attendees are members: • • • • • • • Other types of training attendees would find useful: • • Integrated Design Lab | Boise 11 2014 Task 2: Lunch and Learn - Idaho Power Company Year-End Report (Report #1401_002-01) 2.5 Session 5: Radiant System Design Considerations (6/3/14) Title: Radiant System Design Considerations Description: Designing for radiant systems and thermally active surfaces represents a key opportunity for integrated design and high performance buildings. While radiant systems can be inherently more energy efficient than air-based systems, their success requires close collaboration between architects and engineers to ensure that the building facade reduces loads to levels achievable by radiant systems. This integration between the disciplines has a direct relationship to the performance of the system and comfort of the building, which is not always so closely related in more typical forced-air systems. Key design decisions must be made early in the design process to ensure the feasibility and performance of radiant systems down the road. A wide spectrum of configurations and types of radiant systems are available for designers, with each having different strengths, capacities, and complexities according to their setup. This presentation will cover some general rules of thumb to consider for radiant systems, as well as provide an overview of the key architectural and engineering design decisions associated with each system configuration. Presentation Info: – Attendance: 15 Evaluations: Scale 4.1 1 Not Useful - 5 Very Useful 3.8 1 Needs Improvement - 5 Excellent 3.5 1 Needs Improvement - 5 Excellent 4.4 1 Needs Improvement - 5 Excellent 4.3 1 Needs Improvement - 5 Excellent 3.8 1 Needs Improvement - 5 Excellent 3.3 1 Too Basic - 3 Just Right - 5 Too Advanced Integrated Design Lab | Boise 12 2014 Task 2: Lunch and Learn - Idaho Power Company Year-End Report (Report #1401_002-01) Comments: Attendee suggested improvements for the instructor: • • • • What attendees found most valuable: • • Professional associations of which attendees are members: • Other types of training attendees would find useful: • • • 2.6 Session 6: IDL Overview (6/5/14) Title: IDL Overview Description: Come see how the IDL can benefit your buildings and your business! The IDL is dedicated to the development of high performance, energy efficient buildings. It is a collaboration of architecture and engineering staff and students working with building owners, managers, and operators, as well as professional design and construction teams to transform practice for reduced energy use. The resources available through the IDL help design buildings that are more comfortable, require less energy to maintain and operate, and enhance the health and productivity of occupants. At this talk, we will be discussing the resources available through the IDL and how they can benefit your bottom line. These resources include energy audits, energy benchmarking, tool loan library, technical assistance, deep energy retrofits, simulation capabilities, daylighting potential, available funding for low-cost or no-cost analysis, and more. Presentation Info: – Attendance: 12 Integrated Design Lab | Boise 13 2014 Task 2: Lunch and Learn - Idaho Power Company Year-End Report (Report #1401_002-01) Evaluations: Scale 3.8 1 Not Useful - 5 Very Useful 4.0 1 Needs Improvement - 5 Excellent 4.2 1 Needs Improvement - 5 Excellent 4.8 1 Needs Improvement - 5 Excellent 4.8 1 Needs Improvement - 5 Excellent 4.0 1 Needs Improvement - 5 Excellent 2.8 1 Too Basic - 3 Just Right - 5 Too Advanced Comments: What attendees found most valuable: • • Professional associations of which attendees are members: • 2.7 Session 7: Daylight Sensing Electric Lighting Controls (6/26/14) Title: Daylight Sensing Electric Lighting Controls Description: Daylighting alone does not necessarily save energy. While a good daylighting design will optimize the envelope to minimize unnecessary heat gain and heat loss, the bulk of the energy savings from spaces with the significant inclusion of daylight comes from dimming or switching off electric lighting systems. There have been several examples of successful daylighting-sensing lighting controls systems and even more tough lessons learned from systems that did not perform adequately. The general concepts of various daylight harvesting strategies will be presented. Then, the seven most common challenges to creating functional daylight-sensing lighting control systems will be reviewed in detail. Finally, several successful examples will be highlighted to promote more successful applications in future projects. Presentation Info: Date: 6/26/2014 Location: Architecture Firm 2 – Boise Presenter: Kevin Van Den Wymelenberg Attendance: Architect: 5 Electrician: Engineer: Contractor: Mech. Engineer: Other: Elec. Engineer: None Specified: Total (In-Person): Integrated Design Lab | Boise 14 2014 Task 2: Lunch and Learn - Idaho Power Company Year-End Report (Report #1401_002-01) Evaluations: Scale 5.0 1 Not Useful - 5 Very Useful 4.8 1 Needs Improvement - 5 Excellent 5.0 1 Needs Improvement - 5 Excellent 5.0 1 Needs Improvement - 5 Excellent 5.0 1 Needs Improvement - 5 Excellent 4.8 1 Needs Improvement - 5 Excellent 3.0 1 Too Basic - 3 Just Right - 5 Too Advanced Comments: Attendee suggested improvements for the instructor: • What attendees found most valuable: • • • Professional associations of which attendees are members: • • Other types of training attendees would find useful: • • 2.8 Session 8: Climate Responsive Design – Tools and Methods (7/16/14) Title: Climate Responsive Design – Tools and Methods Description: Advances in mechanical design and aesthetic ambition have lead modern architecture away from buildings designed to be climate-accepting and towards an often irrational response to place. This can create buildings that reject their climate and, thus, are fundamentally adrift when it comes to rooting their design within their context and location. This session will briefly cover the basics of climatic and passive design strategies, while focusing on several passive design tools that are widely available and free to designers. The presenter will briefly cover the use of the tools and energy and cost implications of their results as well as demonstrate how they can be used in practice. Such tools include: night flush ventilation, balance point calculators, shading, cross and stack ventilation, passive solar, peak cooling, and earth tube design. Presentation Info: Date: 7/16/2014 Location: Architecture Firm 1 – Boise Presenter: Katie Leichliter Integrated Design Lab | Boise 15 2014 Task 2: Lunch and Learn - Idaho Power Company Year-End Report (Report #1401_002-01) Attendance: 4 Evaluations: Scale 4.7 1 Not Useful - 5 Very Useful 4.3 1 Needs Improvement - 5 Excellent 4.0 1 Needs Improvement - 5 Excellent 4.7 1 Needs Improvement - 5 Excellent 4.7 1 Needs Improvement - 5 Excellent 4.0 1 Needs Improvement - 5 Excellent 3.3 1 Too Basic - 3 Just Right - 5 Too Advanced Comments: Attendee suggested improvements for the instructor: • • • What attendees found most valuable: • • • Professional associations of which attendees are members: • Other types of training attendees would find useful: • • • 2.9 Session 9: Measurement and Verification + Tool Loan Library (7/24/14) Title: Measurement and Verification + Tool Loan Library Description: This talk will go in depth on the use of data logging equipment and energy management systems to verify designs, verify equipment performance, and establish trend logs. Our Benchmarking and Energy Goal Setting talk explains how to establish building-level energy goals and how to track performance at the building level. This talk will focus on system- and component-level issues, which are not visible at the building level. Common data analysis tools and techniques will be presented. It will also Integrated Design Lab | Boise 16 2014 Task 2: Lunch and Learn - Idaho Power Company Year-End Report (Report #1401_002-01) discuss the role that the Integrated Design Lab’s Tool Loan Library can play in your projects within Idaho Power’s Service Territory. This talk will serve as a prerequisite training in order to check out most of the tools (data loggers) available through the tool loan library. Presentation Info: Date: 7/24/2014 Location: Engineering Firm 1 – Boise Presenter: Carlos Duarte Attendance: Architect: Electrician: Engineer: 10 Contractor: Mech. Engineer: 2 Other: Elec. Engineer: None Specified: Total (In-Person): 12 Evaluations: Scale In general, today's presentation was: 3.7 1 Not Useful - 5 Very Useful Rate organization: 3.5 1 Needs Improvement - 5 Excellent Rate clarity: 3.4 1 Needs Improvement - 5 Excellent Rate opportunity for questions: 4.5 1 Needs Improvement - 5 Excellent Rate instructor's knowledge of the subject matter: 3.9 1 Needs Improvement - 5 Excellent Rate delivery of presentation: 3.5 1 Needs Improvement - 5 Excellent The content of the presentation was: 3.1 1 Too Basic - 3 Just Right - 5 Too Advanced Comments: Attendee suggested improvements for the instructor: • Spend more time on practical uses for the measurement equipment (where and when to use) • Make presentation "Flow" tell a story • Great Job! What attendees found most valuable: • The informative explanations • The links for further info • All the resources & keeping up to date • Tool library, m&v instruments • Tool loan library seems very useful but under utilized Professional associations of which attendees are members: • ASHRAE (2) Other types of training attendees would find useful: • All UI IDL's • any • EnergyPlus • Idaho Power Energy Incentive Training Integrated Design Lab | Boise 17 2014 Task 2: Lunch and Learn - Idaho Power Company Year-End Report (Report #1401_002-01) 2.10 Session 10: Daylight Sensing Electric Lighting Controls (8/14/14) Title: Daylight Sensing Electric Lighting Controls Description: Daylighting alone does not necessarily save energy. While a good daylighting design will optimize the envelope to minimize unnecessary heat gain and heat loss, the bulk of the energy savings from spaces with the significant inclusion of daylight comes from dimming or switching off electric lighting systems. There have been several examples of successful daylighting-sensing lighting controls systems and even more tough lessons learned from systems that did not perform adequately. The general concepts of various daylight harvesting strategies will be presented. Then, the seven most common challenges to creating functional daylight-sensing lighting control systems will be reviewed in detail. Finally, several successful examples will be highlighted to promote more successful applications in future projects. Presentation Info: Date: 8/14/2014 Location: Architecture Firm 3 – Boise Presenter: Kevin Van Den Wymelenberg Attendance: Architect: 7 Electrician: Engineer: Contractor: Mech. Engineer: Other: Elec. Engineer: None Specified: Total (In-Person): 7 Evaluations: Scale In general, today's presentation was: 4.4 1 Not Useful - 5 Very Useful Rate organization: 4.4 1 Needs Improvement - 5 Excellent Rate clarity: 4.6 1 Needs Improvement - 5 Excellent Rate opportunity for questions: 5.0 1 Needs Improvement - 5 Excellent Rate instructor's knowledge of the subject matter: 5.0 1 Needs Improvement - 5 Excellent Rate delivery of presentation: 4.6 1 Needs Improvement - 5 Excellent The content of the presentation was: 3.9 1 Too Basic - 3 Just Right - 5 Too Advanced Comments: Attendee suggested improvements for the instructor: • More intro as to what it is about. Kind of got confused at the beginning What attendees found most valuable: • actual cost savings and modeling imaging • Commissioning Aspect • Real Life Examples Integrated Design Lab | Boise 18 2014 Task 2: Lunch and Learn - Idaho Power Company Year-End Report (Report #1401_002-01) • Professional associations of which attendees are members: • • 2.11 Session 11: Architectural HVAC Integration Strategies (8/26/24) Title: Architectural HVAC Integration Strategies Description: The relationship between architecture and mechanical systems design is often one of neglect, dysfunction, and sometimes even abuse. It has not always been like this, nor does it have to be moving forward. Aesthetic meaning and design concept can be derived from the interdependent relationship between architecture and mechanical engineering, distribution system and interior design, or even equipment and facade expression. Sometimes the most profound architectural moments are deeply informed by their integration with how the building delivers comfort to its occupants. A successful marriage of these concepts can even lead to reduced energy bills, lower capital costs, and, most importantly of all, occupants who love the building. This presentation will focus on breaking down exemplary case studies of architecture's courtship of both passive and active systems. Presentation Info: Date: 8/26/2014 Location: Architecture Firm 2 – Boise Presenter: Kevin Van Den Wymelenberg Attendance: Architect: 4 Electrician: Engineer: Contractor: Mech. Engineer: Other: Elec. Engineer: None Specified: Total (In-Person): 4 Evaluations: Scale In general, today's presentation was: 5.0 1 Not Useful - 5 Very Useful Rate organization: 5.0 1 Needs Improvement - 5 Excellent Rate clarity: 5.0 1 Needs Improvement - 5 Excellent Rate opportunity for questions: 5.0 1 Needs Improvement - 5 Excellent Rate instructor's knowledge of the subject matter: 5.0 1 Needs Improvement - 5 Excellent Rate delivery of presentation: 5.0 1 Needs Improvement - 5 Excellent The content of the presentation was: 3.0 1 Too Basic - 3 Just Right - 5 Too Advanced Integrated Design Lab | Boise 19 2014 Task 2: Lunch and Learn - Idaho Power Company Year-End Report (Report #1401_002-01) Comments: Attendee suggested improvements for the instructor: • What attendees found most valuable: • • Professional associations of which attendees are members: • • Other types of training attendees would find useful: • 2.12 Session 12: Architectural HVAC Integration Strategies (8/28/14) Title: Architectural HVAC Integration Strategies Description: The relationship between architecture and mechanical systems design is often one of neglect, dysfunction, and sometimes even abuse. It has not always been like this, nor does it have to be moving forward. Aesthetic meaning and design concept can be derived from the interdependent relationship between architecture and mechanical engineering, distribution system and interior design, or even equipment and facade expression. Sometimes the most profound architectural moments are deeply informed by their integration with how the building delivers comfort to its occupants. A successful marriage of these concepts can even lead to reduced energy bills, lower capital costs, and, most importantly of all, occupants who love the building. This presentation will focus on breaking down exemplary case studies of architecture's courtship of both passive and active systems. Presentation Info: Date: 8/28/2014 Location: Engineering and Architecture Firm – Boise Presenter: Kevin Van Den Wymelenberg Attendance: Architect: 26 Electrician: Engineer: Contractor: Mech. Engineer: 3 Other*: 2 Elec. Engineer: 3 None Specified: Total (In-Person): 34 *Other included: Structural Engineer, Elec. Designer Integrated Design Lab | Boise 20 2014 Task 2: Lunch and Learn - Idaho Power Company Year-End Report (Report #1401_002-01) Evaluations: Scale 4.3 1 Not Useful - 5 Very Useful 4.5 1 Needs Improvement - 5 Excellent 4.7 1 Needs Improvement - 5 Excellent 4.6 1 Needs Improvement - 5 Excellent 4.8 1 Needs Improvement - 5 Excellent 4.6 1 Needs Improvement - 5 Excellent 3.4 1 Too Basic - 3 Just Right - 5 Too Advanced Comments: Attendee suggested improvements for the instructor: • • • • • What attendees found most valuable: • • • • • • • • Professional associations of which attendees are members: • • • • • • Other types of training attendees would find useful: • • • • Integrated Design Lab | Boise 21 2014 Task 2: Lunch and Learn - Idaho Power Company Year-End Report (Report #1401_002-01) 2.13 Session 13: High Performance Classrooms (9/9/14) Title: High Performance Classrooms Description: This session will cover a variety of issues facing the design of a healthy, productive, and energy efficient classroom environment. A quick look at the state of the last 50 years of school design will give an introduction to the problems faced by designers. This session will look at several case studies of high performance schools in the Northwest to address daylighting, natural ventilation, and integration of mechanical systems. Each passive strategy will be addressed in detail with regional examples and performance research. Presentation Info: Date: 9/9/2014 Location: Architecture Firm 3 – Boise Presenter: Brad Acker Attendance: Architect: 6 Electrician: Engineer: Contractor: Mech. Engineer: Other: Elec. Engineer: None Specified: 1 Total (In-Person): 7 Evaluations: Scale In general, today's presentation was: 4.4 1 Not Useful - 5 Very Useful Rate organization: 4.0 1 Needs Improvement - 5 Excellent Rate clarity: 4.6 1 Needs Improvement - 5 Excellent Rate opportunity for questions: 4.4 1 Needs Improvement - 5 Excellent Rate instructor's knowledge of the subject matter: 4.4 1 Needs Improvement - 5 Excellent Rate delivery of presentation: 4.3 1 Needs Improvement - 5 Excellent The content of the presentation was: 3.7 1 Too Basic - 3 Just Right - 5 Too Advanced Comments: Attendee suggested improvements for the instructor: • Less repetition • Examples outside the Pacific NW • more in depth, less review and overview • Introduce the relationship of lighting (natural) and insulation heat gain Integrated Design Lab | Boise 22 2014 Task 2: Lunch and Learn - Idaho Power Company Year-End Report (Report #1401_002-01) What attendees found most valuable: • • • • • • Professional associations of which attendees are members: • 2.14 Session 14: Integrated Design Case Studies (9/17/14) Title: Integrated Design Case Studies Description: In this session, the integrated design process will be reviewed and several case study examples will be presented. The case studies highlight both the successes and challenges of executing the integrated design process to create buildings that save significant energy compared to code baseline. Each project will be placed in the context of the 2030 Challenge, with the goal of establishing both the viability and the difficulty of reaching the milestones of the challenge. Most of these projects are regionally and climatically significant to Idaho and the Northwest. Presentation Info: – Attendance: 9 Evaluations: Scale 4.4 1 Not Useful - 5 Very Useful 4.4 1 Needs Improvement - 5 Excellent 4.9 1 Needs Improvement - 5 Excellent 4.8 1 Needs Improvement - 5 Excellent 4.9 1 Needs Improvement - 5 Excellent 4.9 1 Needs Improvement - 5 Excellent 3.4 1 Too Basic - 3 Just Right - 5 Too Advanced Integrated Design Lab | Boise 23 2014 Task 2: Lunch and Learn - Idaho Power Company Year-End Report (Report #1401_002-01) Comments: Attendee suggested improvements for the instructor: • What attendees found most valuable: • • • • Professional associations of which attendees are members: • • • • • • Other types of training attendees would find useful: • • 2.15 Sessions 15 & 16: Daylight in Buildings – Schematic Design & Getting the Details Right (9/18/14) Evaluations for sessions 15 and 16 were combined, as they were presented together. Title 1: Daylight in Buildings – Schematic Design Description 1: High quality daylighting design is a lost art. Several generations of designers and engineers have been trained to rely on electrically-illuminated spaces in order to meet minimum lighting criteria for functional environments occupied by humans. This presentation is the first in a sequence intended to revive the lost art of daylighting design. It teaches concepts of designing in the overcast sky as well as under sunny skies. Additionally, it focuses on how to provide useable workplane illumination and the importance of creating visually comfortable and balanced daylit spaces. This presentation highlights the architectural form generators and interior surface brightness to produce high quality and comfortable daylit spaces, minimizing the reliance on electric lighting. Title 2: Daylight in Buildings – Getting the Details Right Description 2: The second talk in a sequence intended to instruct on the process of creating high quality and comfortable daylit spaces focuses on getting the details right. After the schematic design is formed to appropriately deliver daylight to the important surfaces within a space, there are several details that can make or break the overall success of the project. This presentation discussed several details, ranging from interior surface colors and reflectance, to interior space layouts, furniture design, window details (including glazing specifications), and shading strategies. The presentation introduces concepts of lighting control systems to ensure that energy is saved from the inclusion of daylight. Integrated Design Lab | Boise 24 2014 Task 2: Lunch and Learn - Idaho Power Company Year-End Report (Report #1401_002-01) Presentation Info: – Attendance: 13 Evaluations: Scale 4.6 1 Not Useful - 5 Very Useful 4.6 1 Needs Improvement - 5 Excellent 4.6 1 Needs Improvement - 5 Excellent 4.6 1 Needs Improvement - 5 Excellent 4.8 1 Needs Improvement - 5 Excellent 4.8 1 Needs Improvement - 5 Excellent 3.3 1 Too Basic - 3 Just Right - 5 Too Advanced Comments: Attendee suggested improvements for the instructor: • • What attendees found most valuable: • • • • • • • • • • Professional associations of which attendees are members: • • • Integrated Design Lab | Boise 25 2014 Task 2: Lunch and Learn - Idaho Power Company Year-End Report (Report #1401_002-01) Other types of training attendees would find useful: • • • • • • 2.16 Session 17: Integrated Design Case Studies (9/25/14) Title: Integrated Design Case Studies Description: In this session, the integrated design process will be reviewed and several case study examples will be presented. The case studies highlight both the successes and challenges of executing the integrated design process to create buildings that save significant energy compared to code baseline. Each project will be placed in the context of the 2030 Challenge, with the goal of establishing both the viability and the difficulty of reaching the milestones of the challenge. Most of these projects are regionally and climatically significant to Idaho and the Northwest. Presentation Info: – Attendance: 37 Evaluations: Scale 4.4 1 Not Useful - 5 Very Useful 4.7 1 Needs Improvement - 5 Excellent 4.7 1 Needs Improvement - 5 Excellent 4.8 1 Needs Improvement - 5 Excellent 4.9 1 Needs Improvement - 5 Excellent 4.8 1 Needs Improvement - 5 Excellent 3.3 1 Too Basic - 3 Just Right - 5 Too Advanced Integrated Design Lab | Boise 26 2014 Task 2: Lunch and Learn - Idaho Power Company Year-End Report (Report #1401_002-01) Comments: Attendee suggested improvements for the instructor: • • What attendees found most valuable: • • • • • Professional associations of which attendees are members: • • • • • Other types of training attendees would find useful: • • • • 2.17 Session 18: High Performance Classrooms (10/15/14) Title: High Performance Classrooms Description: This session will cover a variety of issues facing the design of a healthy, productive, and energy efficient classroom environment. A quick look at the state of the last 50 years of school design will give an introduction to the problems faced by designers. This session will look at several case studies of high performance schools in the Northwest to address daylighting, natural ventilation, and integration of mechanical systems. Each passive strategy will be addressed in detail with regional examples and performance research. Presentation Info: – Integrated Design Lab | Boise 27 2014 Task 2: Lunch and Learn - Idaho Power Company Year-End Report (Report #1401_002-01) Attendance: 6 Evaluations: Scale 4.2 1 Not Useful - 5 Very Useful 3.0 1 Needs Improvement - 5 Excellent 4.4 1 Needs Improvement - 5 Excellent 4.4 1 Needs Improvement - 5 Excellent 4.0 1 Needs Improvement - 5 Excellent 4.6 1 Needs Improvement - 5 Excellent 4.0 1 Too Basic - 3 Just Right - 5 Too Advanced Comments: Attendee suggested improvements for the instructor: • • • What attendees found most valuable: • • • • Professional associations of which attendees are members: • Other types of training attendees would find useful: • 2.18 Session 19: Radiant System Design Considerations (12/18/14) Title: Radiant System Design Considerations Description: Designing for radiant systems and thermally active surfaces represents a key opportunity for integrated design and high performance buildings. While radiant systems can be inherently more energy efficient than air-based systems, their success requires close collaboration between architects and engineers to ensure that the building facade reduces loads to levels achievable by radiant systems. This integration between the disciplines has a direct relationship to the performance of the system and comfort of the building, which is not always so closely related in more typical forced-air systems. Key design decisions must be made early in the design process to ensure the feasibility and Integrated Design Lab | Boise 28 2014 Task 2: Lunch and Learn - Idaho Power Company Year-End Report (Report #1401_002-01) performance of radiant systems down the road. A wide spectrum of configurations and types of radiant systems are available for designers, with each having different strengths, capacities, and complexities according to their setup. This presentation will cover some general rules of thumb to consider for radiant systems, as well as provide an overview of the key architectural and engineering design decisions associated with each system configuration. Presentation Info: – Attendance: 18 Evaluations: Scale 3.9 1 Not Useful - 5 Very Useful 4.3 1 Needs Improvement - 5 Excellent 4.0 1 Needs Improvement - 5 Excellent 4.8 1 Needs Improvement - 5 Excellent 4.6 1 Needs Improvement - 5 Excellent 3.9 1 Needs Improvement - 5 Excellent 3.5 1 Too Basic - 3 Just Right - 5 Too Advanced Comments: Attendee suggested improvements for the instructor: • • • • • • What attendees found most valuable: • • • Integrated Design Lab | Boise 29 2014 Task 2: Lunch and Learn - Idaho Power Company Year-End Report (Report #1401_002-01) • • Professional associations of which attendees are members: • • • Other types of training attendees would find useful: • • • • 2.19 Session 20: Benchmarking, Measurement & Verification, and Tool Loan Library (1/29/15) Due to scheduling conflicts, the final session was pushed into January of 2015. The coordination is complete and the session information is below. Approximately 20 IBOA members are expected to attend. Title: Benchmarking, Measurement & Verification, and Tool Loan Library Description: This talk will go in depth on the use of data logging equipment and energy management systems to verify designs, verify equipment performance, establish trend logs and benchmarking at the system and building level. This talk will focus on system and component-level issues, as well as tools to use for benchmarking at the building level. Common data analysis tools and techniques will be presented. It will also discuss the role that the Integrated Design Lab’s Tool Loan Library can play in your projects within Idaho Power’s Service Territory. Presentation Info: – Attendance: Integrated Design Lab | Boise 30 2014 Task 2: Lunch and Learn - Idaho Power Company Year-End Report (Report #1401_002-01) 3. FUTURE WORK Feedback was gathered from the 170 Lunch and Learn evaluations received throughout 2014. The comments from these were valuable in defining possible future Lunch and Learn topics and informed the list of suggestions below. Potential Future Topics:  Building management (integrated) o Benchmarking o Training on M&V tools o Real-time performance measurements  Renewables o Cogeneration systems and status of the technology o Solar o Net zero o Efficiency strategies for IT  Client education for moving toward net zero  Mechanical systems o HVAC controls and programming o Passive heating/cooling/ventilation o Snowmelt (installations, case studies, insulation options, interior finish effects)  Codes o Advances in insulation systems  IPC incentive training or general presentation  Modeling/Simulation o Details about models programs use (heat transfer models) o EnergyPlus, OpenStudio  Commissioning and balancing  Lighting/Daylighting o LED o Residential applications for daylight design in cold climates - cost effectiveness and simple strategies o New technologies (glass/lighting) and optical gadgets o Daylight calculations process and refresher course With the Lunch and Learn task, attendance at each session is determined mainly by the size of the firm or organization that is hosting. However, there may still be opportunities for increasing attendance. One suggestion would be to encourage the hosting entity to invite Integrated Design Lab | Boise 31 2014 Task 2: Lunch and Learn - Idaho Power Company Year-End Report (Report #1401_002-01) others who would find the information relevant. With approval by the hosting entity, presentation schedules could be posted on the IDL website or sent to industry organizations such as ASHRAE or AIA so that interested professionals could attend. Integrated Design Lab | Boise 32 2014 Task 2: Lunch and Learn - Idaho Power Company Year-End Report (Report #1401_002-01) 4. APPENDICES Appendix A: Lunch and Learn 2014 Topics Offered Design Tools and Methods INTEGRATED DESIGN PRINCIPLES (TOPIC 1401) The discussion will include a brief overview of the 2030 challenge, the status of current building stock, and its relationship to code. Most of the discussion will be centered on the process of design and the associated inputs of climate, building use, site design, and building design. The creation of loads by the necessary inputs will be addressed as an element to be reduced in order to mitigate system size and energy use. The aim is to provide an example of what can happen when we reduce energy loads through climate and use responsive design. Additionally, the presentation will cover some of the tools and techniques used to help guide decisions in the integrated design process. BENCHMARKING AND ENERGY GOAL SETTING (TOPIC 1402) This presentation discusses several methods for establishing energy goals and targets in the pre-design phase as well as the implications for generating ideas to approach serious reductions in usage. Examples will be highlighted to show the progression of early targeting to final performance. The tools presented in this session are widely available and, in most cases, free. The presentation will particularly highlight building performance simulation, including a brief description of what and cannot be expected from a model. It will also describe the array of tools that exist beyond some of the more well-known building physics simulation tools, such as energy and daylight. Measuring the energy performance of existing and new projects is critical to long-term success because you can’t improve what you don’t measure. THE IMPORTANCE OF BUILDING PERFORMANCE MODELING FOR ARCHITECTS (TOPIC 1403) “The architect need not become a technical expert on energy modeling or the myriad software tools currently available. A working understanding of the energy modeling process, its parameters, and benefits, however, is needed to empower us to fold this necessary and valuable capability into our fundamentally integrative work," - The AIA Energy Modeling Working Group. August, 2012. As energy simulation becomes more and more popular for both compliance modeling and design guidance, it is more and more important for architects to understand how this new tool impacts their practice. Furthermore, an understanding of the value added to architecture through evidence-based or evaluative design approaches is also critical. Too often daylight modeling does not occur on projects and designs do not perform adequately. Too often energy modeling is simply a code or, beyond code, compliance strategy and is not used as a design tool. This presentation will provide an overview of building performance simulation and modeling strategies and discuss them in the context of energy savings through the integrated design process. The value of iterative and exploratory simulation will be stressed and several useful examples will be reviewed. It will also highlight an interactive web document that the American Institute of Architects has put together on how to integrate energy modeling into the design process, specifically for architects. ENERGY PLUS / OPEN STUDIO WORK FLOW (TOPIC 1404) As a whole, building simulation software rapidly develops and evolves. Understanding an effective workflow between the tools and disciplines is critical to the integrated design process and resulting energy savings potential. Front-end graphic user interfaces have made powerful simulation engines like EnergyPlus more accessible to both architects and engineers. It has also made the simulation process easier, smoother, and, perhaps most importantly, faster. This presentation will focus on describing the Integrated Design Lab | Boise 33 2014 Task 2: Lunch and Learn - Idaho Power Company Year-End Report (Report #1401_002-01) integrated energy and daylight simulation workflow of OpenStudio, a free graphic user interface developed by the Department of Energy, and its relationship with Radiance and EnergyPlus. CLIMATE RESPONSIVE DESIGN – TOOLS AND METHODS (TOPIC 1405) Advances in mechanical design and aesthetic ambition have lead modern architecture away from buildings designed to be climate-accepting and towards an often irrational response to place. This can create buildings that reject their climate and, thus, are fundamentally adrift when it comes to rooting their design within their context and location. This session will briefly cover the basics of climatic and passive design strategies, while focusing on several passive design tools that are widely available and free to designers. The presenter will briefly cover the use of the tools and energy and cost implications of their results as well as demonstrate how they can be used in practice. Such tools include: night flush ventilation, balance point calculators, shading, cross and stack ventilation, passive solar, peak cooling, and earth tube design. ROLE OF LIFE CYCLE COST ASSESSMENT IN INTEGRATED DESIGN (TOPIC 1406) The process of integrated design can blur the traditional line between the various design trades. People often talk about borrowing budget from the mechanical systems to improve architectural elements that will, in turn, lessen the mechanical needs due to small energy loads. What steps and strategies are involved in putting real numbers to the value of these smaller loads? The session will cover the use of energy modeling and life cycle cost valuing to provide quantifiable data to various strategies in order to understand the feasibility of energy improvements to projects. Lighting & Daylighting DAYLIGHT IN BUILDINGS: SCHEMATIC DESIGN METHODS (TOPIC 1408) High quality daylighting design is a lost art. Several generations of designers and engineers have been trained to rely on electrically-illuminated spaces in order to meet minimum lighting criteria for functional environments occupied by humans. This presentation is the first in a sequence intended to revive the lost art of daylighting design. It teaches concepts of designing in the overcast sky as well as under sunny skies. Additionally, it focuses on how to provide useable workplane illumination and the importance of creating visually comfortable and balanced daylit spaces. This presentation highlights the architectural form generators and interior surface brightness to produce high quality and comfortable daylit spaces, minimizing the reliance on electric lighting. DAYLIGHT IN BUILDINGS: GETTING THE DETAILS RIGHT (TOPIC 1409) The second talk in a sequence intended to instruct on the process of creating high quality and comfortable daylit spaces focuses on getting the details right. After the schematic design is formed to appropriately deliver daylight to the important surfaces within a space, there are several details that can make or break the overall success of the project. This presentation discussed several details, ranging from interior surface colors and reflectance, to interior space layouts, furniture design, window details (including glazing specifications), and shading strategies. The presentation introduces concepts of lighting control systems to ensure that energy is saved from the inclusion of daylight. DAYLIGHT SENSING ELECTRIC LIGHTING CONTROLS (TOPIC 1410) Daylighting alone does not necessarily save energy. While a good daylighting design will optimize the envelope to minimize unnecessary heat gain and heat loss, the bulk of the energy savings from spaces with the significant inclusion of daylight comes from dimming or switching off electric lighting systems. There have been several examples of successful daylighting-sensing lighting controls systems and even more tough lessons learned from systems that did not perform adequately. The general concepts of various daylight harvesting strategies will be presented. Then, the seven most common Integrated Design Lab | Boise 34 2014 Task 2: Lunch and Learn - Idaho Power Company Year-End Report (Report #1401_002-01) challenges to creating functional daylight-sensing lighting control systems will be reviewed in detail. Finally, several successful examples will be highlighted to promote more successful applications in future projects. DAYLIGHT PERFORMANCE METRICS FOR HUMAN HEALTH, PRODUCTIVITY, AND SATISFACTION (TOPIC 1411) Daylight can breathe light and life into our buildings. Daylight can also make our buildings healthier and more energy efficient. However, designing effective, comfortable, and daylit buildings remains outside the capabilities of most designers. This session will discuss the impacts of daylight on humans in the built environment, the metrics associated with effective daylighting, and the tools available for designing daylight spaces with these metrics. It will highlight both the physical and psychological effects of daylight on the human visual and biological system, and what can be feasibly achieved in terms of positive impacts upon worker productivity and improved user satisfaction through high quality daylighting design. It will explain the basis for daylighting metrics and how to utilize them in daylight and lighting design as well as capabilities of simulation tools to generate them, the effect of assumptions about blinds operation, implications for daylight performance and visual comfort, and the limitations of the metrics. Examples from real spaces present us with actionable knowledge about synthesizing the light of place with the specific needs of human activity as well as inform an intuitive understanding of the metrics and corresponding criteria. Case Studies INTEGRATED DESIGN CASE STUDIES (TOPIC 1412) In this session, the integrated design process will be reviewed and several case study examples will be presented. The case studies highlight both the successes and challenges of executing the integrated design process to create buildings that save significant energy compared to code baseline. Each project will be placed in the context of the 2030 Challenge, with the goal of establishing both the viability and the difficulty of reaching the milestones of the challenge. Most of these projects are regionally and climatically significant to Idaho and the Northwest. HIGH PERFORMANCE CLASSROOMS (TOPIC 1413) This session will cover a variety of issues facing the design of a healthy, productive, and energy efficient classroom environment. A quick look at the state of the last 50 years of school design will give an introduction to the problems faced by designers. This session will look at several case studies of high performance schools in the Northwest to address daylighting, natural ventilation, and integration of mechanical systems. Each passive strategy will be addressed in detail with regional examples and performance research. ARCHITECTURAL HVAC INTEGRATION STRATEGIES (TOPIC 1414) The relationship between architecture and mechanical systems design is often one of neglect, dysfunction, and sometimes even abuse. It has not always been like this, nor does it have to be moving forward. Aesthetic meaning and design concept can be derived from the interdependent relationship between architecture and mechanical engineering, distribution system and interior design, or even equipment and facade expression. Sometimes the most profound architectural moments are deeply informed by their integration with how the building delivers comfort to its occupants. A successful marriage of these concepts can even lead to reduced energy bills, lower capital costs, and, most importantly of all, occupants who love the building. This presentation will focus on breaking down exemplary case studies of architecture's courtship of both passive and active systems. Integrated Design Lab | Boise 35 2014 Task 2: Lunch and Learn - Idaho Power Company Year-End Report (Report #1401_002-01) System Integration RADIANT SYSTEM DESIGN CONSIDERATIONS (TOPIC 1407) Designing for radiant systems and thermally active surfaces represents a key opportunity for integrated design and high performance buildings. While radiant systems can be inherently more energy efficient than air-based systems, their success requires close collaboration between architects and engineers to ensure that the building facade reduces loads to levels achievable by radiant systems. This integration between the disciplines has a direct relationship to the performance of the system and comfort of the building, which is not always so closely related in more typical forced-air systems. Key design decisions must be made early in the design process to ensure the feasibility and performance of radiant systems down the road. A wide spectrum of configurations and types of radiant systems are available for designers, with each having different strengths, capacities, and complexities according to their setup. This presentation will cover some general rules of thumb to consider for radiant systems, as well as provide an overview of the key architectural and engineering design decisions associated with each system configuration. HVAC 101 AND IECC 2012 (TOPIC 1415) This talk is aimed at the fundamentals of HVAC systems; their functionality and energy implications. System types and terminology will be explained with emphasis on how they relate to IECC 2012, Section 503-Building Mechanical Systems, and ASHRAE 90.1. Basic and complex systems and concepts will be outlined, such as demand control ventilation, air and water side economizers, two and four pipe hydronic systems, heat pumps, chillers, boilers, cooling towers, and variable air volume systems and terminal devices. DEMAND CONTROL VENTILATION TECHNOLOGY (TOPIC 1416) This presentation is intended for architects and engineers to introduce the energy-saving concept, background, and current standards of Demand Control Ventilation (DCV). ASHRAE 62.1-2010 will be discussed as the current best practice; explained for single- and multi-zone systems, which are then compared to past methods and rules of thumb designers have used. Examples of poor and successful design specification will be presented in addition to how this information is used by testing, adjusting, and balancing (TAB) personal. System interactions, such as sensor placement and DCV interaction with economizer systems, are explained. An example will be presented using the ventilation rate procedure step-by-step as outlined in ASHRAE 62.1-2010. RIGHT SIZING OF EXISTING HVAC SYSTEMS (TOPIC 1417) Mechanical engineers are trained to oversize the capacity of HVAC system, and for a good reason. In reality, however, the degree of oversizing can be excessive; way beyond the good reasoning of an engineer’s training and resulting in unnecessary energy usage penalties. This session will cover the problem of HVAC system oversizing, particularly the roof-top units (RTUs). The typical HVAC sizing process will be outlined and several potential sources of oversizing will be discussed. This presentation will also summarize the study carried out by the IDL in 2009 on roof-top unit oversizing. The study involves the following: a survey and in-depth interviews with a number of mechanical engineering firms on how they design (i.e. size) the roof-top units (RTU), field measurement on the performance of RTUs during peak design conditions, and the simulations that were conducted to determine the penalties associated with oversizing in terms of energy consumption and peak electricity demand. HYBRID COOLING STRATEGIES (TOPIC 1418) Cooling is one of the greatest electric energy end uses. This presentation explores different ways to bring cooling to the building with less energy. Mechanical cooling should be seen as the last resort, used Integrated Design Lab | Boise 36 2014 Task 2: Lunch and Learn - Idaho Power Company Year-End Report (Report #1401_002-01) only when the cooling load cannot be handled by other means that consume less energy. Natural ventilation can provide cooling during the shoulder seasons. This presentation will discuss simple design techniques to calculate the cross and stack ventilation, and how to combine it with the night ventilation of mass to further reduce peak cooling load. Boise’s, as well as most other Idaho cities’, climate is conducive for various types of evaporative cooling. The combined use of natural ventilation and evaporative cooling will reduce the demand for mechanical cooling, both in terms of the peak cooling load and the total cooling energy. HYBRID GROUND SOURCE HEAT PUMP SYSTEM (TOPIC 1419) The initial cost of ground-source heat pump systems can be substantially higher than conventional systems, limiting it as a design option. This presentation will highlight how, with a hybrid GSHP system, it is possible to optimize the overall system life-cycle cost by reducing the initial cost, while still maintaining the low operating cost of a GSHP system. It will discuss how, to reduce initial costs, peak loads should be carefully calculated and minimized during the design phase, the GSHP system should be sized based on coincidental building loads with the use of simulation software, and the system components, including the ground heat exchanger and additional central plant equipment, should be sized to optimize life-cycle costs using appropriate economic assumptions. Operation and Maintenance MEASUREMENT & VERIFICATION + TOOL LOAN LIBRARY (TOPIC 1420) This talk will go in depth on the use of data logging equipment and energy management systems to verify designs, verify equipment performance, and establish trend logs. Our Benchmarking and Energy Goal Setting talk explains how to establish building-level energy goals and how to track performance at the building level. This talk will focus on system- and component-level issues, which are not visible at the building level. Common data analysis tools and techniques will be presented. It will also discuss the role that the Integrated Design Lab’s Tool Loan Library can play in your projects within Idaho Power’s Service Territory. This talk will serve as prerequisite training to check out most of the tools (data loggers) available through the tool loan library. HOLISTIC BUILDING COMMISSIONING (TOPIC 1421) Within this session, the building commissioning process for new and existing spaces will be explained and benefits to owners, occupants, and operators will be presented. The role of the architect and engineer in the process, along with the responsibilities of the commissioning agent, will be explained. Participants will gain an understanding of the major cornerstones of the commissioning process, such as the owner’s project requirements, site checklists, issues log, and functional performance testing. Total- building commissioning is becoming more widespread and design professionals should have a basic understanding in order to benefit project outcomes. OPERATIONS AND MAINTENANCE STRATEGIES (TOPIC 1422) An often overlooked step of the integrated design process, operations and maintenance strategies can make or break the efficiency of a high performance project. Through our existing building research and consulting, the UI-IDL has experienced first-hand how important operations can be on the energy efficiency of all buildings. This Lunch and Llearn topic revolves around presenting the impact of operations on multiple building types and the effect on energy consumption, simulation calibration, and occupant comfort. Local examples from the recent Kilowatt Crackdown competition will be presented. The talk also touches on some free resources developed by Betterbricks to aid building operators in understanding, diagnosing, and maintaining their projects. Integrated Design Lab | Boise 37 2014 Task 2: Lunch and Learn - Idaho Power Company Year-End Report (Report #1401_002-01) HIGH PERFORMANCE RETROFITS (TOPIC 1423) Our existing building infrastructure consumes tremendous energy resources. This provides an opportunity for conservation on an expansive scale if progress can be made toward identifying a replicable technical and economic template for deep-energy renovations. Fundamentally, this is a question of how today’s existing buildings currently operate, and how they will operate a generation from now. This lecture will present interim results of the development phase of an initiative that targets deep energy savings in retrofits of existing buildings into high performance buildings. The session will focus on medium (3-5 stories) buildings, which require a different approach to deep renovation when compared to high-rise buildings. For example, a big chiller replacement that can be used to leverage other energy efficiency measures. This session will discuss the Integrated Measure Packages (IMPs) for medium buildings, which can be used to achieve deep energy savings. Two medium office buildings in the Northwest will be used as platforms for simulation-based investigations of these IMPs. This session will present simulation work for the pilots, examples on how to respond to occupant’s complaints, and anecdotal evidence and cost analysis for the renovation projects. Report Number: 1401_011-01 2014 TASK 11: PLANNING AND COMMISSIONING FOR DAYLIGHT HARVESTING SUMMARY OF EFFORTS AND OUTCOMES IDAHO POWER COMPANY YEAR-END REPORT December 31, 2014 Prepared for: Idaho Power Company Author: Katie Leichliter ii This page left intentionally blank. iii Prepared by: University of Idaho Integrated Design Lab | Boise 306 S 6th St. Boise, ID 83702 USA www.uidaho.edu/idl IDL Director: Kevin Van Den Wymelenberg Author: Katie Leichliter Prepared for: Idaho Power Company Contract Number: 3094 Please cite this report as follows: Leichliter, K. (2014). 2014 TASK 11: Planning and Commissioning for Daylight Harvesting – Summary of Efforts and Outcomes (1401_011-01). University of Idaho Integrated Design Lab, Boise, ID. iv DISCLAIMER While the recommendations in this report have been reviewed for technical accuracy and are believed to be reasonably accurate, the findings are estimates and actual results may vary. All energy savings and cost estimates included in the report are for informational purposes only and are not to be construed as design documents or as guarantees of energy or cost savings. The user of this report, or any information contained in this report, should independently evaluate any information, advice, or direction provided in this report. THE UNIVERSITY OF IDAHO MAKES NO REPRESENTATIONS, EXTENDS NO WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE WITH RESPECT TO THE INFORMATION, INCLUDING BUT NOT LIMITED TO ANY RECOMMENDATIONS OR FINDINGS, CONTAINED IN THIS REPORT. THE UNIVERSITY ADDITIONALLY DISCLAIMS ALL OBLIGATIONS AND LIABILITIES ON THE PART OF UNIVERSITY FOR DAMAGES, INCLUDING, BUT NOT LIMITED TO, DIRECT, INDIRECT, SPECIAL AND CONSEQUENTIAL DAMAGES, ATTORNEYS’ AND EXPERTS’ FEES AND COURT COSTS (EVEN IF THE UNIVERSITY HAS BEEN ADVISED OF THE POSIBLITIY OF SUCH DAMAGES, FEES OR COSTS), ARISING OUT OF OR IN CONNECTION WITH THE MANUFACTURE, USE OR SALE OF THE INFORMATION, RESULT(S), PRODUCT(S), SERVICE(S) AND PROCESSES PROVIDED BY THE UNIVERSITY. THE USER ASSUMES ALL RESPONSIBILITY AND LIABILITY FOR LOSS OR DAMAGE CAUSED BY THE USE, SALE, OR OTHER DISPOSITION BY THE USER OF PRODUCT(S), SERVICE(S), OR (PROCESSES) INCORPORATING OR MADE BY USE OF THIS REPORT, INCLUDING BUT NOT LIMITED TO DAMAGES OF ANY KIND IN CONNECTION WITH THIS REPORT OR THE INSTALLATION OF RECOMMENDED MEASURES CONTAINED HEREIN. v This page left intentionally blank. vi TABLE OF CONTENTS 1. Class Overview for Daylight Demonstration 2014 ...................................................................... 1 1.1 Planning and Commissioning for Daylight Harvesting – Part 1 ............................................. 1 1.2 Planning and Commissioning for Daylight Harvesting – Part 2: Hands-On .......................... 2 2. Project Tasks ............................................................................................................................... 2 2.1 New Equipment Installation .................................................................................................. 3 2.2 Marketing .............................................................................................................................. 4 3. Scheduled Sessions ..................................................................................................................... 6 4. Attendance Summary ................................................................................................................. 7 5. Evaluations .................................................................................................................................. 8 5.1 Part 1 Evaluations .................................................................................................................. 8 5.2 Part 2 Evaluations ................................................................................................................ 10 6. Improvements for Future Sessions ........................................................................................... 11 7. Appendices ................................................................................................................................ 12 Appendix A: Updated Part 2 Worksheets ................................................................................. 12 ACRONYMS AND ABBREVIATIONS AIA American Institute of Architects ASHRAE American Society of Heating, Refrigeration, and Air-Conditioning Engineers BSU Boise State University DBS Department of Building Safety IAEI International Association of Electrical Inspectors IBEW International Brotherhood of Electrical Workers IBOA Intermountain Building Operators Association IDL Integrated Design Lab IECC International Energy Conservation Code IPC Idaho Power Company ME Mechanical Engineering NEEA Northwest Energy Efficiency Alliance NSPE National Society of Professional Engineers Integrated Design Lab | Boise 1 2014 Task 11: Daylight Demonstration – Idaho Power Company Year-End Report (Report #1401_011-01) 1. CLASS OVERVIEW FOR DAYLIGHT DEMONSTRATION 2014 The University of Idaho Integrated Design Lab (UI-IDL) is currently equipped with multiple daylight harvesting systems to evaluate various daylight control strategies. Many of the installations were done in 2014; others through work previously funded under IPC 2010- 2012 (TASK 1.8 – Daylight Harvesting Lighting Controls Demonstration Suite). The primary objective of the Daylight Demonstration Project was to use the lab as a teaching space to continue education on daylight harvesting control systems similar to those installed in the lab. This training targeted electrical contractors, electricians, designers, engineers, and architects. The daylight photo-control demonstration curriculum was adapted from an existing Northwest Energy Efficiency Alliance (NEEA) project that focused on both best practices and regional code requirements for lighting control systems in commercial buildings. The curriculum covered applications of photo-control systems in both new buildings and in alterations to existing buildings. The intent of the course was to provide background information as well as hands-on training for common photo-control system applications. 1.1 Planning and Commissioning for Daylight Harvesting – Part 1 Presenters: Gunnar Gladics (Hummel Architects) & Katie Leichliter (IDL) Project Description: The first section of the course was a two-hour lecture on lighting and controls specifically related to daylighting. The session was delivered in a classroom-based format, with a combination of material presentation and discussion. Part 1 focused on the benefits of daylighting controls for energy efficiency in lighting applications, best practices for lighting controls systems, and a review of the current code requirements for lighting energy Integrated Design Lab | Boise 2 2014 Task 11: Daylight Demonstration – Idaho Power Company Year-End Report (Report #1401_011-01) efficiency using 2012 International Energy Conservation Code (IECC) and ASHRAE 90.1 2010. Differences between these codes and the previous versions (IECC 2009 and ASHRAE 90.1 – 2007) were highlighted due to the January 1, 2015 Idaho code change. 1.2 Planning and Commissioning for Daylight Harvesting – Part 2: Hands-On Presenters: Gunnar Gladics (Hummel Architects) & Katie Leichliter (IDL) Project Description: The second part of the course was also two hours in length, and provided a more interactive approach so attendees could learn commissioning techniques and standards through experience. Course attendees were shown five separate systems using different products and different control methods. These included a lighting control panel using stepped switching, a wireless relay with continuous dimming, a full digital lighting management system with a variety of control options, and two types of fixtures with integral controls. 2. PROJECT TASKS The 2014 Daylight Demonstration Project was outlined with multiple tasks including project planning, new equipment installation, coordination of marketing, updating of educational materials, session coordination, presenting and recalibrating, travel, and reporting. Deliverables for the project included:  Installation of one new lighting technology  Marketing plan for local and regional training sessions  Attendance logs from training sessions  Updated commissioning document and training curriculum  Final report summarizing all session information Integrated Design Lab | Boise 3 2014 Task 11: Daylight Demonstration – Idaho Power Company Year-End Report (Report #1401_011-01) Initial planning and preparation included getting all potential instructors approved by the Department of Building Safety (DBS) and getting the courses approved for both DBS and American Institute of Architects (AIA) continuing education units. Substantial effort was put into planning and coordinating the installation of new equipment, as well as marketing to potential attendees. All educational materials were updated, which included major modifications for the IECC 2012 code changes. The Part 2 handouts were also updated to align with the new equipment. Session coordination and presentation consisted of organizing online and call-in registrations, sending out reminders the week of the classes, and arranging for refreshments. Following each session, the equipment was recalibrated to be functional for regular use. Attendance and evaluation feedback information was submitted to Idaho Power. No travel was necessary in 2014 due to lack of interest in the scheduled sessions at remote locations (Twin Falls, Pocatello, and Ontario): only three total registrations came in for these sites combined. 2.1 New Equipment Installation The new equipment installed in 2014 included the following:  An updated lighting control panel for the ”classroom” demonstration space (a model and type frequently observed in field installation)  Four suspended dimming LED fixtures for the “open office” demonstration space o All four were connected to the existing digital lighting management (DLM) system o Two were controlled by an existing open-loop photocell o Two were a model with an integral photocell to show a simple retrofit application  Wireless photocell, occupancy sensor, and switch for one of the “private office” demonstration spaces as a retrofit option Integrated Design Lab | Boise 4 2014 Task 11: Daylight Demonstration – Idaho Power Company Year-End Report (Report #1401_011-01)  A dimming LED lay-in fixture for the second “private office’’ demonstration space. This fixture was equipped with integral photocell and occupancy sensors, again to demonstrate a retrofit option.  An “up-down” photocell (open and closed loop combination) installed within the existing DLM system Unfortunately, due to long lead times and the receipt of a damaged fixture, some of the scheduled Part 2 sessions were postponed until the equipment was functional. These sessions are noted in Section 3. of this report. 2.2 Marketing Multiple marketing tools were used in an attempt to increase course attendance. A webpage was added to the main IDL site where detailed information about the courses and schedule was posted, and an online registration option provided. A postcard mailer was created and sent to over 600 potential attendees: a distribution list of electrical contractors, property managers, and others which was provided by Idaho Power and supplemented with the list of electrical engineers professionally licensed in Idaho. About 300 postcards remained for distribution at IDL and Idaho Power events. The postcard can be seen in the figures below. Slides were also developed to include at Idaho Power and IDL educational events. Course details and registration information were included in all IDL newsletters prior to the final course. Integrated Design Lab | Boise 5 2014 Task 11: Daylight Demonstration – Idaho Power Company Year-End Report (Report #1401_011-01) Figure 1: Marketing Materials - Postcard Front Figure 2: Marketing Materials - Postcard Back Integrated Design Lab | Boise 6 2014 Task 11: Daylight Demonstration – Idaho Power Company Year-End Report (Report #1401_011-01) 3. SCHEDULED SESSIONS Table 1. Summary of Scheduled Sessions Date Session RSVPs Attendees Notes 7/8 Part 1 13 11 Only Part 1 – equipment not ready 7/8 Part 2 3 N/A Postponed until equipment installed 7/10 Part 2 0 N/A Postponed until equipment installed 7/17 Part 2 2 N/A Postponed until equipment installed 7/22 Part 1 12 10 7/22 Part 2 6 4 7/23 Part 2 6 6 7/29 Part 2 2 0 Prepared, but no one attended 7/30 Part 1 1 N/A Cancelled due to low registrations - Pocatello 7/31 Part 1 2 N/A Cancelled due to low registrations - Twin Falls 8/19 Part 1 0 N/A Cancelled due to no registrations - Ontario 8/20 Part 2 0 N/A Cancelled due to no registrations 8/28 Part 2 4 3 9/3 Part 1 11 6 9/3 Part 2 7 2 9/4 Part 2 5 4 9/16 Part 2 6 5 Total Part 1: 26 Total Part 2: 24 Total both: 50 Total Sessions Taught: 9 (3 Part 1 sessions and 6 Part 2 sessions) Integrated Design Lab | Boise 7 2014 Task 11: Daylight Demonstration – Idaho Power Company Year-End Report (Report #1401_011-01) 4. ATTENDANCE SUMMARY Total Unique Participants: 29 Number of Participants – Part 1: 26 Number of Participants – Part 2: 24 Total Contact Hours: 102 Profession of Attendee Responses:  City Design Review (1)  City of Boise (2)  Designer (1)  EIT (1)  Electrical Contractor & Electrician (1)  Electrical Designer (1)  Electrical Engineer (4)  Electrician (7)  Energy Specialist (1)  Engineer (6)  IPC Contractor (3)  IPC Programs (1)  Student (1) Figure 3: Attendee Count by Course Part 24 26 0 5 10 15 20 25 30 Planning and Commissioning for Daylight Harvesting Control Systems - Part 2 Planning and Commissioning for Daylight Harvesting Control Systems - Part 1 City Design Review, 1 City of Boise, 2 Designer, 1 EIT, 1 Elec Contractor & Electrician, 1 Elec Designer, 1 Elec Eng, 4 Electrician, 7 Energy Specialist, 1 Engineer, 6 IPC Contractor, 3 IPC Programs, 1 Student - Mech Eng, 1 Integrated Design Lab | Boise 8 2014 Task 11: Daylight Demonstration – Idaho Power Company Year-End Report (Report #1401_011-01) 5. EVALUATIONS Below is the summary of all information collected from evaluation forms. Figure 4: Evaluation Scores by Course Part 5.1 Part 1 Evaluations Evaluations (total number = 23): Scale In general, today's presentation was: 4.2 1 Not Useful - 5 Very Useful The content of the presentation was: 3.3 1 Too Basic - 3 Just Right - 5 Too Advanced Rate organization: 4.3 1 Needs Improvement - 5 Excellent Rate clarity: 4.1 1 Needs Improvement - 5 Excellent Rate opportunity for questions: 4.5 1 Needs Improvement - 5 Excellent Rate instructor's knowledge of the subject matter: 4.4 1 Needs Improvement - 5 Excellent Rate delivery of presentation: 4.2 1 Needs Improvement - 5 Excellent Comments: Attendee suggested improvements for the instructor: • The instructor was very good • Include the example pages from their demonstration in their handout. Offer a condensed model of their presentation in book form for reference guide. • Should deviate from slides. don't just read verbatim • Monotone • Louder, more clear presentation • The material (slides on wall were difficult to read) • Maybe a little more background on target audience prior to class (mail?) good instruction 4.2 3.3 4.3 4.1 4.5 4.4 4.2 4.3 3.3 4.1 3.9 4.8 4.6 4.1 0 1 2 3 4 5 6 Average of In general, today's presentation was Average of The content of the presentation was Average of Rate organization Average of Rate clarity Average of Rate opportunity for questions Average of Rate instructor's knowledge of subject matter Average of Rate delivery of presentation Planning and Commissioning for Daylight Harvesting Control Systems - Part 1 Planning and Commissioning for Daylight Harvesting Control Systems - Part 2 Integrated Design Lab | Boise 9 2014 Task 11: Daylight Demonstration – Idaho Power Company Year-End Report (Report #1401_011-01) What attendees found most valuable: • • • • • • • • • • • • • • • • • • • • Professional associations of which attendees are members: • • • • • Other types of training attendees would find useful: • • • • • • • • • Integrated Design Lab | Boise 10 2014 Task 11: Daylight Demonstration – Idaho Power Company Year-End Report (Report #1401_011-01) 5.2 Part 2 Evaluations Evaluations (total number = 17): Scale In general, today's presentation was: 4.3 1 Not Useful - 5 Very Useful The content of the presentation was: 3.3 1 Too Basic - 3 Just Right - 5 Too Advanced Rate organization: 4.1 1 Needs Improvement - 5 Excellent Rate clarity: 3.9 1 Needs Improvement - 5 Excellent Rate opportunity for questions: 4.8 1 Needs Improvement - 5 Excellent Rate instructor's knowledge of the subject matter: 4.6 1 Needs Improvement - 5 Excellent Rate delivery of presentation: 4.1 1 Needs Improvement - 5 Excellent Comments: Attendee suggested improvements for the instructor: • Preconfigure loads/relays to not be surprised/confused during class • Well done! • Presenter 1 - "uhm" cut it out! :) Presenter 2 - confidence, you sound timid, which makes you sound unsure • working examples • Great job, appreciate the clear overview of the different lighting systems • Equipment operation What attendees found most valuable: • Explained variety of systems • Demo of multiple types of systems • Trouble shooting on the fly • Different controls • Showing the "How-To" of the session • Hands on • The new LED fixture and the control on photocell sensor • Looking at the equipment, seeing hands on demonstration • Hands on • Seeing latest application in daylight harvesting • Info on LED & photo cells • Different lights and sensors • Review of code requirements; review of representative project • The hands on programming was very interesting. Seeing the different difficulty levels was very helpful. • Instructor willing to answer questions. Professional associations of which attendees are members: • IBEW (1) • NSPE (1) Other types of training attendees would find useful: • The relation between volt and candle heat Integrated Design Lab | Boise 11 2014 Task 11: Daylight Demonstration – Idaho Power Company Year-End Report (Report #1401_011-01) 6. IMPROVEMENTS FOR FUTURE SESSIONS Based on recommendations from attendees, observations during the sessions, and experience planning and coordinating sessions, some items were identified that may improve future offerings of the course.  Plan for earlier equipment installation. The lead times and damaged equipment caused a delay in some Part 2 sessions in 2014. It may be possible to avoid this scenario by coordinating for new equipment earlier.  Install less new equipment at one time. Installation of the new equipment resulted in great attendee feedback on those new technologies; however, it was difficult to get all equipment functioning properly in the required timeframe. Some of the new equipment was not installed in time to be included in the curriculum before the first session.  Plan more back-to-back Part 1 and Part 2 sessions. It was sometimes difficult for attendees to return for Part 2 at a later date.  Force more hands-on time for the participants. Some groups were more eager than others to take the lead and try the equipment. Participation may be increased in future sessions if individuals are sent to different stations with explicit and detailed instructions while the instructor roams the stations for support.  Schedule sessions earlier or later in the year. Historically, the sessions were held in summer because of more preferred daylight conditions. However, this is a busy time for industry participants. Late spring or early fall dates may result in increased attendance. Sessions may need to be held later in the day than they have been previously.  Call more potential participants or firms to get direct contact. Although mailing marketing materials offered the opportunity to reach a great number of participants, it may be beneficial to make personal phone calls as well. Reminder calls or emails are also recommended. Integrated Design Lab | Boise 12 2014 Task 11: Daylight Demonstration – Idaho Power Company Year-End Report (Report #1401_011-01) 7. APPENDICES Appendix A: Updated Part 2 Worksheets Integrated Design Lab | Boise 13 2014 Task 11: Daylight Demonstration – Idaho Power Company Year-End Report (Report #1401_011-01) Integrated Design Lab | Boise 14 2014 Task 11: Daylight Demonstration – Idaho Power Company Year-End Report (Report #1401_011-01) Integrated Design Lab | Boise 15 2014 Task 11: Daylight Demonstration – Idaho Power Company Year-End Report (Report #1401_011-01) Integrated Design Lab | Boise 16 2014 Task 11: Daylight Demonstration – Idaho Power Company Year-End Report (Report #1401_011-01) Integrated Design Lab | Boise 17 2014 Task 11: Daylight Demonstration – Idaho Power Company Year-End Report (Report #1401_011-01) Report Number: 1401_005-01 2014 TASK 8: SIMULATION QUALITY ASSURANCE SUMMARY OF PROJECTS IDAHO POWER COMPANY YEAR-END REPORT December 31, 2014 Prepared for: Idaho Power Company Author: Katie Leichliter ii This page left intentionally blank. iii Prepared by: University of Idaho Integrated Design Lab | Boise 306 S 6th St. Boise, ID 83702 USA www.uidaho.edu/idl IDL Director: Kevin Van Den Wymelenberg Author: Katie Leichliter Prepared for: Idaho Power Company Contract Number: 3094 Please cite this report as follows: Leichliter, K. (2014). 2014 TASK 5: Simulation Quality Assurance – Summary of Projects (1401_005- 01). University of Idaho Integrated Design Lab, Boise, ID. iv DISCLAIMER While the recommendations in this report have been reviewed for technical accuracy and are believed to be reasonably accurate, the findings are estimates and actual results may vary. All energy savings and cost estimates included in the report are for informational purposes only and are not to be construed as design documents or as guarantees of energy or cost savings. The user of this report, or any information contained in this report, should independently evaluate any information, advice, or direction provided in this report. THE UNIVERSITY OF IDAHO MAKES NO REPRESENTATIONS, EXTENDS NO WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE WITH RESPECT TO THE INFORMATION, INCLUDING BUT NOT LIMITED TO ANY RECOMMENDATIONS OR FINDINGS, CONTAINED IN THIS REPORT. THE UNIVERSITY ADDITIONALLY DISCLAIMS ALL OBLIGATIONS AND LIABILITIES ON THE PART OF UNIVERSITY FOR DAMAGES, INCLUDING, BUT NOT LIMITED TO, DIRECT, INDIRECT, SPECIAL AND CONSEQUENTIAL DAMAGES, ATTORNEYS’ AND EXPERTS’ FEES AND COURT COSTS (EVEN IF THE UNIVERSITY HAS BEEN ADVISED OF THE POSIBLITIY OF SUCH DAMAGES, FEES OR COSTS), ARISING OUT OF OR IN CONNECTION WITH THE MANUFACTURE, USE OR SALE OF THE INFORMATION, RESULT(S), PRODUCT(S), SERVICE(S) AND PROCESSES PROVIDED BY THE UNIVERSITY. THE USER ASSUMES ALL RESPONSIBILITY AND LIABILITY FOR LOSS OR DAMAGE CAUSED BY THE USE, SALE, OR OTHER DISPOSITION BY THE USER OF PRODUCT(S), SERVICE(S), OR (PROCESSES) INCORPORATING OR MADE BY USE OF THIS REPORT, INCLUDING BUT NOT LIMITED TO DAMAGES OF ANY KIND IN CONNECTION WITH THIS REPORT OR THE INSTALLATION OF RECOMMENDED MEASURES CONTAINED HEREIN. v This page left intentionally blank. vi TABLE OF CONTENTS 1. Introduction ................................................................................................................................ 1 2. Project Summary ......................................................................................................................... 1 ACRONYMS AND ABBREVIATIONS ECM Energy Conservation Measure IDL Integrated Design Lab IPC Idaho Power Company M&V Measurement and Verification UI University of Idaho Integrated Design Lab | Boise 1 2014 Task 8: Simulation Quality Assurance- Idaho Power Company Year-End Report (Report #1401_005-01) 1. INTRODUCTION The general scope of work for the 2014 Idaho Power Company (IPC) Simulation Quality Assurance task included support to the University of Idaho Integrated Design Lab (UI-IDL) in providing quality assurance with pre- and post-measurement and verification (M&V) work. The goal was to compare modeled vs. realized savings on three to five projects. These projects and their specific scopes of work were determined by IPC. During 2014, the review process was completed for three projects and progress was made on the fourth. A detailed report summarizing the work and findings was provided to IPC for each project once it was completed. This report provides a brief summary of the projects. 2. PROJECT SUMMARY Facility Work Completed Secondary Education Facility  Coordination with facilities management and controls system service provider to set up trend logs of necessary data. (This review was not completed in 2014). Office Building 1  Development of a calibrated EnergyPlus model and a code baseline EnergyPlus model.  Analysis of trend data from controls system. Additional trends necessary for analysis were not previously being logged: these were set up in the controls system.  Installation of, and frequent download from, multiple loggers to capture data not provided by the controls system.  Determination of actual savings compared to code values. Financial Institution  Review of eQuest models for two buildings, with five iterations each to capture savings of multiple energy conservation measures (ECMs).  Documentation of detailed differences between models to show how the savings values were achieved.  Review of the findings with both the simulationist and IPC to discuss the findings and possible improvements.  Review of final simulations after edits were made. Integrated Design Lab | Boise 2 2014 Task 8: Simulation Quality Assurance- Idaho Power Company Year-End Report (Report #1401_005-01)   IPC’s review.  Report Number: 1401_007-05 2014 TASK 7: TOOL LOAN LIBRARY SUMMARY OF EFFORT AND OUTCOMES IDAHO POWER COMPANY YEAR-END REPORT December 31, 2014 Prepared for: Idaho Power Company Author: Katie Leichliter ii This page left intentionally blank. iii Prepared by: University of Idaho Integrated Design Lab | Boise 306 S 6th St. Boise, ID 83702 USA www.uidaho.edu/idl IDL Director: Kevin Van Den Wymelenberg Author: Katie Leichliter Prepared for: Idaho Power Company Contract Number: 3094 Please cite this report as follows: Leichliter, K. (2014). 2014 TASK 7: Tool Loan Library – Summary of Effort and Outcomes (1401_007-05). University of Idaho Integrated Design Lab, Boise, ID. iv DISCLAIMER While the recommendations in this report have been reviewed for technical accuracy and are believed to be reasonably accurate, the findings are estimates and actual results may vary. All energy savings and cost estimates included in the report are for informational purposes only and are not to be construed as design documents or as guarantees of energy or cost savings. The user of this report, or any information contained in this report, should independently evaluate any information, advice, or direction provided in this report. THE UNIVERSITY OF IDAHO MAKES NO REPRESENTATIONS, EXTENDS NO WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE WITH RESPECT TO THE INFORMATION, INCLUDING BUT NOT LIMITED TO ANY RECOMMENDATIONS OR FINDINGS, CONTAINED IN THIS REPORT. THE UNIVERSITY ADDITIONALLY DISCLAIMS ALL OBLIGATIONS AND LIABILITIES ON THE PART OF UNIVERSITY FOR DAMAGES, INCLUDING, BUT NOT LIMITED TO, DIRECT, INDIRECT, SPECIAL AND CONSEQUENTIAL DAMAGES, ATTORNEYS’ AND EXPERTS’ FEES AND COURT COSTS (EVEN IF THE UNIVERSITY HAS BEEN ADVISED OF THE POSIBLITIY OF SUCH DAMAGES, FEES OR COSTS), ARISING OUT OF OR IN CONNECTION WITH THE MANUFACTURE, USE OR SALE OF THE INFORMATION, RESULT(S), PRODUCT(S), SERVICE(S) AND PROCESSES PROVIDED BY THE UNIVERSITY. THE USER ASSUMES ALL RESPONSIBILITY AND LIABILITY FOR LOSS OR DAMAGE CAUSED BY THE USE, SALE, OR OTHER DISPOSITION BY THE USER OF PRODUCT(S), SERVICE(S), OR (PROCESSES) INCORPORATING OR MADE BY USE OF THIS REPORT, INCLUDING BUT NOT LIMITED TO DAMAGES OF ANY KIND IN CONNECTION WITH THIS REPORT OR THE INSTALLATION OF RECOMMENDED MEASURES CONTAINED HEREIN. v This page left intentionally blank. vi TABLE OF CONTENTS 1. Introduction ................................................................................................................................ 1 2. Marketing .................................................................................................................................... 2 3. 2014 Summary Off Loans ............................................................................................................ 4 4. Appendices .................................................................................................................................. 9 ACRONYMS AND ABBREVIATIONS AC Air Conditioning AIA American Institute of Architects AHU Air Handling Unit Amp Ampere ASHRAE American Society of Heating, Refrigeration, and Air-Conditioning Engineers BOMA Building Owners and Managers Association BSU Boise State University CO2 Carbon Dioxide CT Current Transducer Cx Commissioning DCV Demand Control Ventilation EE Energy Efficiency EEM(s) Energy Efficiency Measure(s) fc Foot-Candle HVAC Heating, Ventilation, and Air Conditioning IAC Industrial Assessment Center IBOA Intermountain Building Operators Association IDL Integrated Design Lab Int. International IPC Idaho Power Company kW Kilowatt kWh Kilowatt-Hour M&V Measurement and Verification OSA Outside Air PG&E Pacific Gas and Electric Company vii PPM Parts Per Million RPM Rotations Per Minute RTU Rooftop Unit TLL Tool Loan Library UI University of Idaho USGBC U.S. Green Building Council Verif. Verification VOC Volatile Organic Compound Integrated Design Lab | Boise 1 2014 Task 7: Tool Loan Library - Idaho Power Company Year-End Report (Report #1401_007-05) 1. INTRODUCTION The Tool Loan Library (TLL) is a resource supported by Idaho Power Company (IPC) and managed by the University of Idaho Integrated Design Lab (UI-IDL). The primary goal of the TLL is to help customers with energy efficiency (EE) needs through the use of sensors and loggers deployed in buildings of various types. Loans are provided to individuals or businesses at no charge to the customer. Over 900 individual pieces of equipment are available for loan through the TLL. The equipment is focused on measurement parameters to quantify key factors related to building and equipment energy use, and factors which can affect worker productivity. The loan process is started when a customer fills out the tool loan proposal form, which is found on the TLL webpage (www.idlboise.com/tool-loan-library). When completing a tool loan proposal, the customer gives basic background information on the customer, project, and data measurement requirements and goals. When a proposal is submitted, UI-IDL staff members are alerted of a pending proposal via email. The customer and a staff member communicate to verify and finalize equipment needs. Tools are picked up at the UI-IDL or shipped at the customer’s expense. The TLL at the UI-IDL is modeled after the Lending Library at the Pacific Energy Center, which is supported by Pacific Gas and Electric (PG&E). Research suggests that the PG&E and the UI-IDL library are the only two public tool-lending libraries in the country. Integrated Design Lab | Boise 2 2014 Task 7: Tool Loan Library - Idaho Power Company Year-End Report (Report #1401_007-05) 2. MARKETING Marketing for the TLL was done at various UI-IDL and IPC activities throughout 2014, as well as on the UI-IDL website. Five hundred tool loan flyers were printed in March of 2014 for distribution by IPC and UI-IDL staff. The flyer layout was unchanged from 2013: it is in Figure 1 and Figure 2 below. The TLL was promoted in presentations given by the UI-IDL staff, including the Lunch and Learn series, Fall Lecture Series, and lectures to professional organizations such as American Society of Heating and Refrigeration Engineers (ASHRAE), American Institute of Architects (AIA), International Building Operators Association (IBOA), City of Boise, Building Owners and Operators Association (BOMA), and U.S. Green Building Council (USGBC) events. The TLL flyer and program slides point potential users to the TLL website for more information about the library. The main UI-IDL website hosts the TLL portal where customers can submit proposals and request tools, all online. In 2014, the TLL home page had 449 visitors. Integrated Design Lab | Boise 3 2014 Task 7: Tool Loan Library - Idaho Power Company Year-End Report (Report #1401_007-05) Figure 1: TLL Flyer Front Figure 2: TLL Flyer Back Integrated Design Lab | Boise 4 2014 Task 7: Tool Loan Library - Idaho Power Company Year-End Report (Report #1401_007-05) 3. 2014 SUMMARY OFF LOANS In 2014, loan requests totaled 38 with 36 loans completed. The second quarter had the highest volume of loans with 15. Loans were made to 15 different locations and 23 unique users. A wide range of tools was borrowed, as listed in Figure 8. The majority of tools were borrowed for principle investigations or audits, although loans were also made for determining baselines before EEMs were implemented. Tools were borrowed to verify these EEMs as well. Table 1 and the following figures outline the usage analysis for TLL in 2014. Table 1: Project and Loan Summary Request Date Location Project Type of Loan # of Tools Loaned 1 1/1/2014 Boise Commissioning lighting project Verif. of EEMs 1 2 1/20/2014 Sun Valley Verify temperature and humidity at Verif. of EEMs 2 3 1/28/2014 McCall Residential envelope analysis Audit 1 4 3/10/2014 Eagle Residential economizer pre and post analysis Baseline 1 5 3/12/2014 Boise Temperature and humidity analysis for moisture content in strawbale walls Audit 3 6 3/14/2014 Int. CO2 decay analysis Audit 1 7 3/24/2014 Ketchum Energy consumption of equipment at industrial facility Audit 10 8 3/25/2014 Ogden Industrial building energy audit Audit 9 9 3/25/2014 Boise Daylighting experiment Audit 1 10 4/1/2014 Missoula Verification of EEMs Verif. of EEMs 9 11 4/3/2014 Boise Log space temperatures for possible set-backs Audit 5 12 4/3/2014 Idaho Falls Air compressor analysis at industrial plant Baseline 8 13 4/4/2014 Boise Lighting study for class Audit 1 Integrated Design Lab | Boise 5 2014 Task 7: Tool Loan Library - Idaho Power Company Year-End Report (Report #1401_007-05) 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 286 Integrated Design Lab | Boise 6 2014 Task 7: Tool Loan Library - Idaho Power Company Year-End Report (Report #1401_007-05) Figure 3: Loans by Type Figure 4: Number of Loans per Quarter Figure 5: Number of Loans per Month 6 1 2 11 2 2 2 10 2 0 5 10 15 20 25 30 35 1. Preliminary Investigation / Audit / Study to Identify Energy Efficiency Measures (EEMs) 2. Pre-implementation / Baseline Measurements of Particular EEMs 3. Post-implementation / Verification Measures of Particular EEMs Q1 Q2 Q3 Q4 8 15 2 12 0 2 4 6 8 10 12 14 16 Q1 Q2 Q3 Q4 3 5 10 1 4 2 2 5 5 0 2 4 6 8 10 12 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Q1 Q2 Q3 Q4 Integrated Design Lab | Boise 7 2014 Task 7: Tool Loan Library - Idaho Power Company Year-End Report (Report #1401_007-05) Figure 6: Number of Loans by Location Figure 7: Number of Loans per User 3 1 1 1 1 1 1 11 1 1 1 1 2 7 1 1 1 2 0 5 10 15 20 25 Boise Eagle Garden City Idaho Falls Ketchum Kuna McCall Nampa Pocatello Twin Falls Sun Valley Undisclosed Int. Missoula Ogden ID In t . Mt UT Q1 Q2 Q3 Q4 1 1 1 1 1 1 1 1 1 1 1 1 1 3 5 1 1 1 1 1 1 1 1 2 1 1 1 1 1 1 1 0 1 2 3 4 5 6 7 23 22 21 20 19 18 17 16 15 14 13 12 11 10 9 7 6 5 4 3 2 1 Q1 Q2 Q3 Q4 Integrated Design Lab | Boise 8 2014 Task 7: Tool Loan Library - Idaho Power Company Year-End Report (Report #1401_007-05) TOTAL TOOLS LOANED: 286 Q1=29 Q2=145 Q3=18 Q4=94 Figure 8: Summary of Tools Loaned 2 4 3 2 3 1 3 6 1 1 1 2 8 2 7 9 6 3 53 1 3 22 4 1 1 3 4 2 2 1 1 6 2 1 1 2 6 6 2 1 3 11 10 1 10 3 1 12 7 4 17 5 1 1 4 1 6 0 10 20 30 40 50 60 Website didn't translate Watts up Pro ES Meter Split-Core Mini CT, 50 Amp Split-Core Mini CT, 20 Amp Split-core CT, 200 Amp Sensor, CT, Split-Core, 0-100 Amp Recorded separately None - Request withdrawn Nikon D70s Monarch RHTemp Track-It Logger Logger, Multi-Functional, Amps, Volts, Line Voltage,… Light Meter HOBO U12-013 Data Logger HOBO U12-012 Data Logger HOBO U12-008 Data Logger HOBO U12-006 Data Logger HOBO Temperature Sensor HOBO FlexSmart TRMS Module HOBO Energy Logger Pro HOBO Current Transformer 50 Amp HOBO Current Transformer 200 Amp HOBO Current Transformer 20 Amp HOBO Current Transformer 100 Amp Handheld Instrument, Meter, IR Thermometer, Temp,… Handheld Instrument, Analyzing/Testing, Power Quality… Flowmeter FLIR E50bx FLEX.US Ultrasound Leak Detector Extech Thermo-Anemometer Dwyer Magnehelic Differential Pressure Gage Dent RoCoil Flexible CT Dent MAGlogger Dent Flexible AC Current Probe, 3000A Dent ElitePro Energy Logger, High Memory, Line Power Dent CONTACTlogger Checked out Tru-flow (website missing fields) CEM Sound Level Meter Carbon Dioxide and Temperature Monitor Q1 Q2 Q3 Q4 Integrated Design Lab | Boise 9 2014 Task 7: Tool Loan Library - Idaho Power Company Year-End Report (Report #1401_007-05) 4. APPENDICES Appendix A: Equipment List Manufacturer Model Category/Measurement Parameter Dwyer Instruments Magnehelic Guage, Pressure, Differential Fluke Fluke PV350 Handheld Instrument Accessories, Multimeter Adapter, Vacuum Bjornax AB Handheld Instrument, Analyzing/Testing, Air Current Tester, Smoke Pen Retrotec Handheld Instrument, Analyzing/Testing, Air Current Tester, Smoke Pen Ideal 61-534 Handheld Instrument, Analyzing/Testing, Circuit Breaker Finder Fluke Fluke 43B Handheld Instrument, Analyzing/Testing, Power Quality Analyzer, (Still and Motion)s, Line Voltage, Volts, Ohms Dwyer Instruments ASG Handheld Instrument, Analyzing/Testing, Signal Generator, Analog Signal Monarch NOVA-STROBE BB115 Handheld Instrument, Analyzing/Testing, Stroboscope (Battery Powered), Flashes/Min, Rev/Min Raytek Raynger PM50, RAYRPM5L3SZU-A84 Handheld Instrument, Logger, IR Thermometer, Temp CEM DT-8852 Handheld Instrument, Logger, Sound Level, Decibel Fluke Fluke 116 Handheld Instrument, Meter, AC/DC Multimeter, Amps, Line Voltage, Volts, Ohms, Temp DYNASONICS UFX Handheld Instrument, Meter, Flow Meter, Flow Rate Extech EA33 with Memory Handheld Instrument, Meter, Light Meter, Luminance, Illuminance Extech 461891 Handheld Instrument, Meter, Tachometer (Contact), Rev/In Extech HD300 Handheld Instrument, Meter, Thermo-Anemometer, CFM/CMM, Temp Fluke Fluke i410 Handheld Instrument, Sensor, AC/DC Adapter-Clamp-On, Amps Fluke Fluke 62 Handheld Instrument, Sensor, IR Thermometer, Temp Raytek MT2 Handheld Instrument, Sensor, IR Thermometer, Temp GE Telaire Telaire 7001 with Onset Cable Handheld Instrument, Sensor, Monitor, CO2, Temperature Sylvania QT 2X32/277 IS Lighting Accessories, Ballast, Instant Start Philips Advance Mark 7 0-10V IZT-2S32-SC Lighting Accessories, Ballast, Programmed Start, Dimmable Electronic Educational Devices Logger, Logger Accessories, UO Cord Sets Onset Computer Corporation Voltage Input Leadset Logger, Logger Accessories, Voltage Input Lead Set Onset Computer Corporation Hobo U-Shuttle Logger, Logger Transporter Electronic Educational Devices Watts Up? Pro ES Logger, Multi-Functional, Amps, Volts, Power Factor, Line Power, Watts, Watt Hours, Cumulative Cost, more Onset Computer Corporation Hobo H22-001, Energy Logger Pro Logger, Multi-Functional, External Channels Integrated Design Lab | Boise 10 2014 Task 7: Tool Loan Library - Idaho Power Company Year-End Report (Report #1401_007-05) Manufacturer Model Category/Measurement Parameter Onset Computer Corporation Hobo U12-006 Logger, Multi-Functional, External Channels Onset Computer Corporation Hobo U12-008 Logger, Multi-Functional, External Channels, Outdoor Dent Instruments ElitePro, High Memory Logger, Multi-Functional, Power, Amps, Volts, Power Factor, Line Voltage Dent Instruments ElitePro, Standard Memory (512K) Logger, Multi-Functional, Power, Amps, Volts, Power Factor, Line Voltage Dent Instruments ElitePro SP Power Meter Logger, Multi-Functional, Power, Amps, Volts, Power Factor, Line Voltage, Watts, Kilowatt Hours, more Onset Computer Corporation Hobo U8-003 Logger, Multi-Functional, Temp, RH Monarch Track-It Mod #5396-0201 Logger, Multi-Functional, Temp, RH Onset Computer Corporation Hobo U12-013 Logger, Multi-Functional, Temp, RH, Extra Channels Onset Computer Corporation Hobo U12-012 Logger, Multi-Functional, Temp, RH, Light, Extra Channels Onset Computer Corporation Hobo U8-004 Logger, Multi-Functional, Temp, RH, Light, Extra Channels Dent Instruments CONTACTlogger Logger, Single-Functional, Dry Contact Dent Instruments MAGlogger Logger, Single-Functional, Magnetism Onset Computer Corporation S-FS-CVIA Module, Flexsmart Analog, Extra Channels Onset Computer Corporation S-FS-TRMSA Module, Flexsmart TRMS Converter, AC Current, AC Voltage Onset Computer Corporation S-FS-TRMSA-D Module, Flexsmart TRMS Converter, AC Current, AC Voltage Dent Instruments ELOG 2004 Software for ElitePro Office, Computer Software, ElitePro 2004 Dent Instruments SMARTware Software for all SMARTloggers Office, Computer Software, SMARTware Toshiba Tecra M2V-S330, Office, Computer, Laptop Lenovo ThinkPad T430 Office, Computer, Laptop Lenovo X100e Office, Computer, Laptop Samsung TabletGT-P5113TS Office, Computer, Tablet Point Grey Camera Omnitech Robotics ORIVBF1 Photography (Still and Motion), Camera Accessories, Filter. Nikon AF Fisheye 10.5 mm Photography (Still and Motion), Camera Accessories, Lens, Fisheye Point Grey Camera Omnitech Robotics ORIFL190-3 Photography (Still and Motion), Camera Accessories, Lens, Fisheye Nikon AF-S Nikkor 12-24 mm Photography (Still and Motion), Camera Accessories, Lens, Nikkor RODE VIDEOMICPRO Photography (Still and Motion), Camera Accessories, Microphone Manfrotto Tripod Photography (Still and Motion), Camera Accessories, Tripod. Gear Tripod - "Baby" 14" to 36" Photography (Still and Motion), Camera Accessories, Tripod. Heliodon Camera Heliodon Camera Photography (Still and Motion), Motion Camera, Heliodon Olympus Camedia C-8080 Photography (Still and Motion), Still Camera, DLSR Nikon D70S Photography (Still and Motion), Still Camera, DLSR Integrated Design Lab | Boise 11 2014 Task 7: Tool Loan Library - Idaho Power Company Year-End Report (Report #1401_007-05) Manufacturer Model Category/Measurement Parameter Fuji FinePix F550EXR 16 mega CMOS Photography (Still and Motion), Still Camera, DLSR FLIR E50BX Photography (Still and Motion), Still Camera, Thermal Imaging Dent Instruments CT-RMV-16-1000 RoCoil Sensor, CT, Flexible, 1000 Amp (Terminated) Dent Instruments CT-FLN Sensor, CT, Flexible, 3000 Amp (Un-terminated) Magnelab SCT-0400-020 Sensor, CT, Mini CT, 0-020 Amp Dent Instruments CTHSC-050U Sensor, CT, Mini CT, 0-050 Amp Magnelab SCT-0400-050 Sensor, CT, Mini CT, 0-050 Amp Continental Control Systems ACT-0750-005 Sensor, CT, Split-Core, 0-005 Amp Magnelab SCT-0750-005 Sensor, CT, Split-Core, 0-005 Amp Continental Control Systems ACT-0750-020 Sensor, CT, Split-Core, 0-020 Amp Onset Computer Corporation CTV-A Sensor, CT, Split-Core, 0-020 Amp Onset Computer Corporation CTV-B Sensor, CT, Split-Core, 0-050 Amp Magnelab SCT-0750-050 Sensor, CT, Split-Core, 0-050 Amp Dent Instruments CT-SCM-0100 Sensor, CT, Split-Core, 0-100 Amp Dent Instruments CT-SC-S-0100 Sensor, CT, Split-Core, 0-100 Amp Onset Computer Corporation CTV-C Sensor, CT, Split-Core, 0-100 Amp Dent Instruments CT-SCT-0200 Sensor, CT, Split-Core, 0-200 Amp Onset Computer Corporation CTV-D Sensor, CT, Split-Core, 0-200 Amp Onset Computer Corporation S-THB-M008 Sensor, Multi-functional, Temp, RH LI-COR Mounting and leveling bracket - 6 total Sensor, Sensor Accessories, Mounting Bracket LI-COR Mounting Base #2003S Sensor, Sensor Accessories, Mounting Bracket EME Systems UTA/BNC/hobo-210 Sensor, Sensor Accessories, Transconductance Amplifier (for Hobo), Amps LI-COR LI-210SA; Photometric Sensor, Single-functional, Illuminance Onset Computer Corporation S-UCA-M006 Sensor, Single-functional, Pulse Input Adaptor Onset Computer Corporation TMC6-HD Sensor, Single-functional, Temp LI-COR LI-200SA; Pyranometer Sensor, Single-functional, Thermo-Radiation Veris Hawkeye H600 Switch, Current, "Go/No Go" Master Lock Braided steel cable - 6' x 3/8" Tools, Lock, Cable Master Lock Combo Lock 31-17-35 Tools, Lock, Combo Continental Control Systems LLC WNB-3D-480-P Transducer, WattNode Pulse Output, Watthour, 3 Wires Continental Control Systems LLC WNA-3Y-208-P Transducer, WattNode Pulse Output, Watthour, 4 Wires Supplement 2: Evaluation Idaho Power Company This page left blank intentionally Page 308 Demand-Side Management 2014 Annual Report Idaho Power Company Supplement 2: Evaluation RESEARCH/SURVEYS Table 3. 2014 Research/Surveys Report Title Program or Sector Analysis Performed by Study Manager Study/Evaluation Type A/C Cool Credit Satisfaction Survey Residential Idaho Power Idaho Power Participant Satisfaction Building Efficiency and Easy Upgrades Technical Resource Manual (TRM) Commercial/Industrial Idaho Power Idaho Power TRM Development Custom Efficiency Program Research Commercial/Industrial MDC Research Idaho Power Participant Satisfaction Energy House Calls Awareness Survey Residential Idaho Power Idaho Power Non Participant Energy House Calls Satisfaction Survey Residential Idaho Power Idaho Power Participant Satisfaction Energy Wise Program Summary Report Residential Resource Action Programs Idaho Power Participant Home Energy Audit Satisfaction Survey Residential Idaho Power Idaho Power Participant Satisfaction Idaho Power–CAPAI Easy Savings Survey Residential Idaho Power Idaho Power Participant Shade Tree Project Satisfaction Surveys Residential Idaho Power Idaho Power Participant Satisfaction THINK! ENERGY Student Energy Efficiency Kit Program Final Report – Version Two Fall 2013 Residential National Energy Foundation Idaho Power Participant WAQC Satisfaction Survey Residential Idaho Power Idaho Power Participant Satisfaction Weatherization Solutions Satisfaction Survey Residential Idaho Power Idaho Power Participant Satisfaction Demand-Side Management 2014 Annual Report Page 309 Supplement 2: Evaluation Idaho Power Company This page left blank intentionally. Page 310 Demand-Side Management 2014 Annual Report 1 of 8 A/C Cool Credit Survey 1. How did you learn about the A/C Cool Credit program? (Check all that apply.)  Response Percent Response Count Newspaper 2.6%46 Radio 0.7%12 TV 3.3%59 Direct mail from Idaho Power 43.8%781 Idaho Power bill insert 63.2%1,126 Idaho Power website 0.7%12 Friends or family 2.7%49 Other (please specify)  4.4%78  answered question 1,782  skipped question 28 2 of 8 2. What was the main reason you participated in the A/C Cool Credit program? (Select one.)  Response Percent Response Count Reduce overall electrical usage on hot summer days 28.1%470 Earn the credit on my bill 30.1%502 It seemed like the right thing to do 38.4%641 Other (please specify)  3.4%57  answered question 1,670  skipped question 140 3. How many days would you estimate Idaho Power cycled your air conditioning unit this past summer?  Response Percent Response Count 0 2.8%50 1–5 17.3%311 6–10 7.1%127 Greater than 10 8.3%149 Don't know 64.6%1,161  answered question 1,798  skipped question 12 3 of 8 4. How significantly were you impacted by the program this past summer?  Response Percent Response Count Significantly 4.2%74 Somewhat 14.1%249 Very little 30.9%545 Not at all 50.7%893  answered question 1,761  skipped question 49 5. Overall, how satisfied are you with the A/C Cool Credit program?  Response Percent Response Count Very dissatisfied 7.5%131 Somewhat dissatisfied 3.1%55 Somewhat satisfied 23.4%410 Very satisfied 66.0%1,158  answered question 1,754  skipped question 56 6. What did you find satisfying about the A/C Cool Credit program?  Response Count  839  answered question 839  skipped question 971 4 of 8 7. What did you find dissatisfying about the A/C Cool Credit program?  Response Count  116  answered question 116  skipped question 1,694 8. What did you find satisfying or dissatisfying about the A/C Cool Credit program?  Response Count  18  answered question 18  skipped question 1,792 9. Would you say you received too much, too little, or the right amount of information about this program from Idaho Power (e.g., enrollment brochure, door hanger, letters, etc.)?  Response Percent Response Count Too much information 1.6%29 Right amount of information 88.0%1,548 Too little information 10.3%182  answered question 1,759  skipped question 51 5 of 8 10. What is the best way for Idaho Power to provide you information about energy efficiency? (Check all that apply.)  Response Percent Response Count Classes in convenient locations 3.1%54 Local newspapers 10.5%180 Idaho Power's website 12.3%212 Social media 5.6%97 Newsletters or information directly to homeowners 80.9%1,391 Email to homeowners 17.7%305 Other (please specify)  6.3%109  answered question 1,719  skipped question 91 11. Provide any additional comments or suggestions you have about the A/C Cool Credit program.  Response Count  228  answered question 228  skipped question 1,582 6 of 8 12. May we use your name and comments in Idaho Power's communication efforts?  Response Percent Response Count Yes 41.5%626 No 58.5%884  answered question 1,510  skipped question 300 13. If yes, please provide your first and last name:  Response Percent Response Count First Name:  99.8%603 Last Name:  99.0%598  answered question 604  skipped question 1,206 14. What is your five-digit zip code?  Response Count  1,717  answered question 1,717  skipped question 93 7 of 8 15. Do you own or rent the residence that participated in the A/C Cool Credit program?  Response Percent Response Count Rent 1.5%25 Own 98.5%1,692  answered question 1,717  skipped question 93 16. Which of the following best describes your age?  Response Percent Response Count Under 18  0.0%0 18–24 0.1%2 25–34 3.1%54 35–44 7.4%127 45–60 23.6%407 Over 60 65.8%1,136  answered question 1,726  skipped question 84 8 of 8 17. What is the highest level of education you completed?  Response Percent Response Count Less than high school 0.4%7 Some high school 1.3%22 High school graduate or equivalent 13.7%233 Some college 21.2%362 Two-year associate degree or trade/technical school 12.2%208 Four-year college degree 24.5%418 Some graduate school 8.0%136 Advanced degree 18.8%320  answered question 1,706  skipped question 104 18. If you have issues or concerns you would like us to contact you about, please provide your name and contact information:  Response Percent Response Count First Name:  94.7%160 Last Name:  94.7%160 Phone or email:  94.7%160  answered question 169  skipped question 1,641 Technical Reference Manual 1.1 Prepared for Idaho Power Company Prepared by: ADM Associates, Inc. 3239 Ramos Circle Sacramento, CA 95827 (916) 363-8383 Chapter Title i Table of Contents 1. Overview and Purpose of Deemed Savings Method ..................................................... 11 1.1. Purpose ....................................................................................................................... 11 1.2. Methodology and Framework ...................................................................................... 11 1.3. Weather Data Used for Weather Sensitive Measures ................................................. 12 1.4. Peak Demand Savings and Peak Demand Window Definition ................................... 14 1.5. Description of Prototypical Building Simulation Models .............................................. 15 1.6. Application of Stacking Effects in the TRM ................................................................. 16 2. Commercial and Industrial Deemed Savings Measures ................................................ 19 2.1. Efficient Interior Lighting and Controls (New Construction) ......................................... 20 2.2. Exterior Lighting Upgrades (New Construction) .......................................................... 35 2.3. Efficient Vending Machines ......................................................................................... 38 2.4. Vending Machine Controls .......................................................................................... 41 2.5. Efficient Washing Machines ........................................................................................ 46 2.6. Wall Insulation ............................................................................................................. 49 2.7. Ceiling Insulation ......................................................................................................... 57 2.8. Reflective Roof ............................................................................................................ 65 2.9. Efficient Windows ........................................................................................................ 69 2.10. HVAC Controls ............................................................................................................ 78 2.11. Hotel/Motel Guestroom Energy Management Systems .............................................. 93 2.12. High Efficiency Air Conditioning .................................................................................. 97 2.13. High Efficiency Heat Pumps ...................................................................................... 105 2.14. High Efficiency Chillers .............................................................................................. 114 2.15. Evaporative Coolers (Direct and Indirect) ................................................................. 121 2.16. Evaporative Pre-Cooler (For Air-Cooled Condensers) .............................................. 125 2.17. Variable Frequency Drives (For HVAC Applications) ................................................ 128 2.18. Water-Side Economizers ........................................................................................... 137 2.19. Kitchen: Refrigerators/Freezers ................................................................................ 139 2.20. Kitchen: Ice Machines ............................................................................................... 145 2.21. Kitchen: Efficient Dishwashers .................................................................................. 149 i 2.22. Refrigeration: Efficient Refrigerated Cases ............................................................... 154 2.23. Refrigeration: ASH Controls ...................................................................................... 157 2.24. Refrigeration: Auto-Closer ......................................................................................... 160 2.25. Refrigeration: Condensers ........................................................................................ 163 2.26. Refrigeration: Controls .............................................................................................. 165 2.27. Refrigeration: Door Gasket ........................................................................................ 169 2.28. Refrigerator: Evaporator Fans ................................................................................... 172 2.29. Refrigeration: Insulation ............................................................................................ 183 2.30. Refrigeration: Night Covers ....................................................................................... 186 2.31. Refrigeration: No-Heat Glass .................................................................................... 188 2.32. PC Management Software ........................................................................................ 190 2.33. Variable Frequency Drives (Process Applications) ................................................... 192 ii List of Figures Figure 1-1 Map of Idaho Power Company Service Territory ....................................................... 12 Figure 1-2 Map Illustrating ASHRAE Weather Zones ................................................................. 13 Figure 1-3 Comparison of Monthly Average Temperatures ........................................................ 13 Figure 1-4 Hypothetical Hourly Savings Profile Used to Illustrate Calculation of Coincidence Factor .................................................................................................................................. 14 iii List of Tables Table 1-1 Stacking Effect Discount Factors ................................................................................ 17 Table 2-1 Typical Savings Estimates for 10% Interior Lighting LPD Improvement (New Construction) ....................................................................................................................... 20 Table 2-2 Typical Savings Estimates for 20% Interior Lighting LPD Improvement ..................... 20 Table 2-3 Typical Savings Estimates for >= 30% Interior Lighting LPD Improvement ................ 21 Table 2-4 Typical Savings Estimates for Daylighting Controls (New Construction) .................... 21 Table 2-5 Typical Savings Estimates for Occupancy Sensors (New Construction) .................... 21 Table 2-6 Typical Savings Estimates for Efficient Exit Signs ...................................................... 22 Table 2-7 Stipulated Lighting Hours of Use (HOU) by Building Type ......................................... 25 Table 2-8 Baseline Lighting Power Densities By Building Type – Building Area Method ........... 26 Table 2-9 Baseline LPD For Common Spaces - Space-by-Space Method ................................ 27 Table 2-10 Baseline LPD for Specific Spaces - Space-by-Space Method.................................. 29 Table 2-11 Heating and Cooling Interactive Factors by Building Type and Weather Zone ........ 31 Table 2-12 Peak Demand Coincidence Factors by Building Type .............................................. 32 Table 2-13 Controls Savings Factors by Building and Control Type........................................... 33 Table 2-14 Stipulated Fixture Wattages for Various LED Exit Signs .......................................... 34 Table 2-15 Typical Savings Estimates for 15% Exterior Lighting LPD Improvement (New Construction) ....................................................................................................................... 35 Table 2-16 Baseline Power Densities for Exterior Lighting – Tradable Surfaces........................ 37 Table 2-17 Baseline Power Densities for Exterior Lighting – Non-Tradable Surfaces ................ 37 Table 2-18 Typical Savings Estimates for Efficient Vending Machines ...................................... 38 Table 2-19 Unit Energy Savings for Efficient Vending Machines - Retrofit ................................. 40 Table 2-20 Unit Energy Savings for Efficient Vending Machines – New Construction ............... 40 Table 2-21 Summary Deemed Savings Estimates for Beverage Vending Machine Controls..... 41 Table 2-22 Summary Deemed Savings Estimates for Other Cold Product Vending Machine Controls ............................................................................................................................... 41 Table 2-23 Summary Deemed Savings Estimates for Non-Cooled Snack Vending Machine Controls ............................................................................................................................... 42 Table 2-24 Unit Energy Savings for Uncooled Vending Machine Controls ................................. 43 Table 2-25 Unit Energy Savings for Retrofit Class A & B Cold Beverage Vending Machine Controls ............................................................................................................................... 44 iv Table 2-26 Unit Energy Savings for New Construction Class A Cold Beverage Vending Machine Controls ............................................................................................................................... 44 Table 2-27 Unit Energy Savings for New Construction Class B Cold Beverage Vending Machine Controls ............................................................................................................................... 44 Table 2-28 Unit Incremental Cost for Retrofit and New Construction Uncooled Vending Machine Controls ............................................................................................................................... 45 Table 2-29 Summary Deemed Savings Estimates for Efficient Washing Machines ................... 46 Table 2-30 Unit Energy Savings for Laundromat Efficient Washing Machines ........................... 48 Table 2-31 Unit Energy Savings for Multifamily Efficient Washing Machines ............................. 48 Table 2-32 Typical Savings Estimates for Wall Insulation (Cooling Only) .................................. 49 Table 2-33 Typical Savings Estimates for Wall Insulation (Cooling & Heating) .......................... 50 Table 2-34 Deemed Energy Savings for Wall Insulation - Retrofit .............................................. 52 Table 2-35 Deemed Energy Savings for Wall Insulation – New Construction ............................ 52 Table 2-36 Wall Insulation: Code Minimum R-values for Nonresidential Buildings in Zone 5 .... 53 Table 2-37 Wall Insulation: Code Minimum R-values for Nonresidential Buildings in Zone 6 .... 53 Table 2-38 Stipulated Heating and Cooling Degree Days by Building Type ............................... 54 Table 2-39 HVAC Coincidence Factors by Building Type .......................................................... 55 Table 2-40 Heating and Cooling Equivalent Full Load Hours (EFLH) by Building Type ............. 56 Table 2-41 Typical Savings Estimates for Ceiling Insulation (Cooling Only) .............................. 57 Table 2-42 Typical Savings Estimates for Ceiling Insulation (Cooling & Heating) ...................... 58 Table 2-43 Deemed Energy Savings for Ceiling Insulation - Retrofit .......................................... 60 Table 2-44 Deemed Energy Savings for Ceiling Insulation – New Construction ........................ 60 Table 2-45 ASHRAE Baseline R–values for Nonresidential Buildings in Zone 5 ....................... 61 Table 2-46 ASHRAE Baseline R–values for Nonresidential Buildings in Zone 6 ....................... 61 Table 2-47 Base Heating and Cooling Degree Days by Building Type ...................................... 62 Table 2-48 HVAC Coincidence Factors by Building Type .......................................................... 63 Table 2-49 Stipulated Equivalent Full Load Hours (EFLH) by Building Type ............................. 64 Table 2-50 Summary Deemed Savings Estimates for Low-Slope Roof (2:12 or less) Reflective Roof ..................................................................................................................................... 65 Table 2-51 Summary Deemed Savings Estimates for Steep-Slope Roof (>2:12) Reflective Roof ............................................................................................................................................ 65 Table 2-52 Unit Energy Savings for Low-Slope (<= 2:12) Reflective Roof ................................. 67 Table 2-53 Unit Energy Savings for Steep-Slope (> 2:12) Reflective Roof ................................ 68 v Table 2-54 Typical Savings Estimates for Efficient Windows (Cooling Only) ............................. 69 Table 2-55 Typical Savings Estimates for Efficient Windows (Heating and Cooling) ................. 70 Table 2-56 Typical Savings Estimates for Premium Windows (Cooling Only) ............................ 70 Table 2-57 Typical Savings Estimates for Premium Windows (Cooling and Heating) ................ 70 Table 2-58 Retrofit Deemed Savings per Sq. Ft. ........................................................................ 72 Table 2-59 New Construction Deemed Savings per Sq. Ft. ....................................................... 73 Table 2-60 Calculated Heating/Cooling Eti for each Building Type ............................................. 74 Table 2-61 Baseline U-Factor and SHGC for Each Building ...................................................... 75 Table 2-62 Average Heating/Cooling COP ................................................................................. 75 Table 2-63 Stipulated Equivalent Full Load Hours (EFLH) by Building Type ............................. 76 Table 2-64 HVAC Coincidence Factors by Building Type .......................................................... 77 Table 2-65 Typical Savings Estimates for Air-Side Economizer Only (New and Repair) ........... 78 Table 2-66 Typical Savings Estimates for Demand Controlled Ventilation Only......................... 79 Table 2-67 Typical Deemed Savings Estimates for EMS Controls w/ 2 Strategies Implemented ............................................................................................................................................ 79 Table 2-68 Typical Deemed Savings Estimates for EMS Controls w/ 4 Strategies Implemented ............................................................................................................................................ 79 Table 2-69 HVAC System Types ................................................................................................ 80 Table 2-70 EMS Measures ......................................................................................................... 80 Table 2-71 Energy Savings for Retrofit EMS Controls Climate Zone 5 ...................................... 82 Table 2-72 Energy Savings for New Construction EMS Controls Climate Zone 5 ...................... 84 Table 2-73 Energy Savings for Retrofit EMS Controls Climate Zone 6 ...................................... 86 Table 2-74 Energy Savings for New Construction EMS Controls Climate Zone 6 ...................... 88 Table 2-75 Energy Savings for Retrofit Economizer Controls Only Climate Zone 5 ................... 89 Table 2-76 Energy Savings for New Construction Economizer Controls Only Climate Zone 5 .. 90 Table 2-77 Energy Savings for Retrofit Economizer Controls Only Climate Zone 6 ................... 90 Table 2-78 Energy Savings for New Construction Economizer Controls Only Climate Zone 6 .. 90 Table 2-79 Energy Savings for Retrofit DCV Only Climate Zone 5 ............................................ 91 Table 2-80 Energy Savings for New Construction DCV Only Climate Zone 5 ............................ 91 Table 2-81 Energy Savings for Retrofit DCV Only Climate Zone 6 ............................................ 92 Table 2-82 Unit Energy Savings for New Construction DCV Only Climate Zone 6 .................... 92 Table 2-83 Typical Savings Estimates for GREM (w/o Housekeeping Set-Backs) ..................... 93 vi Table 2-84 Typical Savings Estimates for GREM (With Housekeeping Set-Backs) ................... 93 Table 2-85 Typical Savings Estimates for GREM (Average) ...................................................... 94 Table 2-86 Unit Energy Savings for GREM Systems - Retrofit ................................................... 95 Table 2-87 Unit Energy Savings for GREM Systems – New Construction ................................. 96 Table 2-88 Typical Savings Estimates for High Efficiency Air Conditioning – Base to CEC Tier 1 ............................................................................................................................................ 97 Table 2-89 Typical Savings Estimates for High Efficiency Air Conditioning – CEC Tier 1 to CEC Tier 2 ................................................................................................................................... 97 Table 2-90 Deemed Savings for High Efficiency A/C – Retrofit Baseline to CEC Tier 1 .......... 100 Table 2-91 Deemed Savings for High Efficiency A/C – New Construction Baseline to CEC Tier 1 .......................................................................................................................................... 100 Table 2-92 Deemed Savings for High Efficiency A/C – CEC Tier 1 to CEC Tier 2 ................... 101 Table 2-93 Stipulated Equivalent Full Load Cooling and Heating Hours (EFLH) by Building Type .......................................................................................................................................... 101 Table 2-94 HVAC Coincidence Factors by Building Type ........................................................ 102 Table 2-95 CEC Minimum Efficiencies by Unit Type for All Tiers ............................................. 103 Table 2-96 Typical Savings Estimates for High Efficiency Heat Pumps - Base to CEE Tier 1 (Cooling Only) ................................................................................................................... 105 Table 2-97 Typical Savings Estimates for High Efficiency Heat Pumps - Base to CEE Tier 1 (Heating Only) ................................................................................................................... 105 Table 2-98 Typical Savings Estimates for High Efficiency Heat Pumps - Base to CEE Tier 1 (Heating And Cooling) ....................................................................................................... 106 Table 2-99 Typical Savings Estimates for High Efficiency Heat Pumps - CEE Tier 1 to Tier 2 (Cooling Only) ................................................................................................................... 106 Table 2-100 Typical Savings Estimates for High Efficiency Heat Pumps - CEE Tier 1 to Tier 2 (Heating Only) ................................................................................................................... 106 Table 2-101 Typical Savings Estimates for High Efficiency Heat Pumps - CEE Tier 1 to Tier 2 (Heating and Cooling) ....................................................................................................... 107 Table 2-102 Deemed Energy Savings for Efficient Heat Pumps – Retrofit base to CEE Tier 1 109 Table 2-103 Deemed Energy Savings for Efficient Heat Pumps – New Construction base to CEE Tier 1 ......................................................................................................................... 110 Table 2-104 Deemed Energy Savings for Efficient Heat Pumps – CEE Tier 1 to Tier 2 ........... 110 Table 2-105 Stipulated Equivalent Full Load Hours (EFLH) by Building Type.......................... 111 Table 2-106 HVAC Coincidence Factors by Building Type ...................................................... 112 Table 2-107 CEE Baseline Efficiency by Unit Type .................................................................. 113 vii Table 2-108 Typical Savings Estimates for High Efficiency Chillers ......................................... 114 Table 2-109 Deemed Measure Savings for Retrofit .................................................................. 116 Table 2-110 Deemed Measure Savings for New Construction ................................................. 116 Table 2-111 Minimum Efficiency Requirements ....................................................................... 117 Table 2-112 Stipulated Equivalent Full Load Hours (EFLH) by Building Type.......................... 118 Table 2-113 HVAC Coincidence Factors by Building Type ...................................................... 119 Table 2-114 Code Baseline COP and IPLV by Unit Type ......................................................... 120 Table 2-115 Typical Savings Estimates for Evaporative Coolers (All) ...................................... 121 Table 2-116 Typical Savings Estimates for Evaporative Coolers (Direct) ................................. 122 Table 2-117 Typical Savings Estimates for Evaporative Coolers (Indirect) .............................. 122 Table 2-118 Unit Energy Savings for Evaporative Coolers – Weather Zone 5 ......................... 123 Table 2-119 Unit Energy Savings for Evaporative Coolers – Weather Zone 6 ......................... 124 Table 2-120 Typical Savings Estimates for Evaporative Pre-Cooler (Installed on Chillers) ...... 125 Table 2-121 Typical Savings Estimates for Evaporative Pre-Cooler (Installed on Refrigeration Systems) ........................................................................................................................... 125 Table 2-122 Unit Energy Savings for Evaporative Pre-Cooler (For Air-Cooled Condensers) ... 127 Table 2-123 Summary Deemed Savings Estimates for VFDs Installed on Chilled Water Pumps, Condensing Water Pumps, and Cooling Tower Fans ....................................................... 128 Table 2-124 Summary Deemed Savings Estimates for VFDs Installed on Fans & Hot Water Pumps ............................................................................................................................... 128 Table 2-125 Stipulated Hours of Use for Commercial HVAC Motors........................................ 131 Table 2-126 Stipulated Energy Savings Factors (ESF) for Commercial HVAC VFD Installations .......................................................................................................................................... 134 Table 2-127 Typical Savings Estimates for Water-Side Economizers ...................................... 137 Table 2-128 Water Side Economizer Savings .......................................................................... 138 Table 2-129 Typical Savings Estimates for ENERGY STAR Refrigerators (< 30 ft3) ............... 139 Table 2-130 Typical Savings Estimates for ENERGY STAR Refrigerators (30 to 50 ft3) ......... 139 Table 2-131 Typical Savings Estimates for ENERGY STAR Freezers (< 30 ft3) ...................... 140 Table 2-132 Typical Savings Estimates for ENERGY STAR Freezers (30 to 50 ft3) ................ 140 Table 2-133 Unit Energy and Demand Savings for Units 15 to 30 cu.ft ................................... 142 Table 2-134 Unit Energy and Demand Savings for Units 30 to 50 cu.ft. .................................. 142 Table 2-135 List of Incremental Cost Data For Refrigerators and Freezers. ............................ 143 Table 2-136 List of Materials Cost Data for Refrigerators and Freezers................................... 144 viii Table 2-137 Typical Savings Estimates for Ice Machines (<200 lbs/day) ................................. 145 Table 2-138 Typical Savings Estimates for Ice Machines (>200 lbs/day) ................................. 145 Table 2-139 Unit Energy Savings for Ice Machine .................................................................... 147 Table 2-140 Unit Incremental Cost for Ice Machines ................................................................ 148 Table 2-141 Typical Savings Estimates for Efficient Commercial Dishwashers (All Electric) ... 149 Table 2-142 Typical Savings Estimates for Efficient Commercial Dishwashers (Gas Heater with Electric Booster) ................................................................................................................ 149 Table 2-143 Typical Savings Estimates for Efficient Residential Dishwashers (All Electric) .... 150 Table 2-144 Typical Savings Estimates for Efficient Residential Dishwashers (Gas Heater with Electric Booster) ................................................................................................................ 150 Table 2-145 Idle Rate Requirements for Low Temperature Dishwashers ................................ 150 Table 2-146 Idle Rate Requirements for High Temperature Dishwashers ............................... 151 Table 2-147 Coincidence Factor for Kitchen: Efficient Dishwashers 118 ................................. 152 Table 2-148 Unit Energy Savings and Incremental Costs for All Electric Kitchen: Efficient Dishwashers ...................................................................................................................... 152 Table 2-149 Unit Energy Savings and Incremental Costs for Gas Heater with Electric Booster Kitchen: Efficient Dishwashers .......................................................................................... 153 Table 2-150 Typical Savings Estimates for Efficient Refrigerated Cases ................................ 154 Table 2-151 Unit Energy Savings for Efficient Refrigerated Cases .......................................... 156 Table 2-152 Typical Savings Estimates for ASH Controls ........................................................ 157 Table 2-153 Connected Load for Typical Reach-In Case ......................................................... 159 Table 2-154 Typical Savings Estimates for Auto-Closers (Walk-In, Low-Temp) ...................... 160 Table 2-155 Typical Savings Estimates for Auto-Closers (Walk-In, Med-Temp) ...................... 160 Table 2-156 Typical Savings Estimates for Auto-Closers (Reach-In, Low-Temp) .................... 161 Table 2-157 Typical Savings Estimates for Auto-Closers (Reach-In, Med-Temp) .................... 161 Table 2-158 Unit Energy and Demand Savings Estimates ....................................................... 162 Table 2-159 Summary Deemed Savings Estimates for Efficient Refrigeration Condenser ...... 163 Table 2-160 Unit Energy Savings for Efficient Refrigeration Condenser .................................. 164 Table 2-161 Typical Savings Estimates for Floating Suction Pressure Controls (Only) ........... 166 Table 2-162 Typical Savings Estimates for Floating Head Pressure Controls (Only) ............... 166 Table 2-163 Typical Savings Estimates for Floating Head and Suction Pressure Controls ...... 166 Table 2-164 Unit Energy and Demand Savings estimates for Retrofit Projects........................ 168 Table 2-165 Unit Energy and Demand Savings estimates for New Construction Projects ....... 168 ix Table 2-166 Typical Savings Estimates for Door Gaskets ........................................................ 169 Table 2-167 Unit Energy Savings for Door Gaskets ................................................................. 171 Table 2-168 Typical Savings Estimates for Reach-in and Walk-in Evaporator Fan Controls ... 172 Table 2-169 Typical Savings Estimates for Walk-in Evaporator Fan Motors ............................ 172 Table 2-170 Typical Savings Estimates for Reach-in Evaporator Fan Motors .......................... 173 Table 2-171 Evaporator Fan Motor Output and Input Power for Reach-ins ............................. 175 Table 2-172 Un-Weighted Baseline kWh Savings for Reach-ins .............................................. 176 Table 2-173 Average Savings and Incremental Cost by Evaporator Fan Motor Type for Reach- ins ...................................................................................................................................... 176 Table 2-174 Evaporator Fan Motor Output and Input Power for Walk-ins ................................ 177 Table 2-175 Un-Weighted Baseline kWh Savings for Walk-ins ................................................ 178 Table 2-176 Average Savings and Incremental Cost by Evaporator Fan Motor Type for Walk-ins .......................................................................................................................................... 179 Table 2-177 Un-Weighted Baseline kWh Savings for Walk-in Evaporator Fan Controls .......... 180 Table 2-178 Average Savings and Incremental Cost by Evaporator Fan Motor Type for Walk-in Evaporator Fan Controls ................................................................................................... 182 Table 2-179 Typical Savings Estimates for Suction Line Insulation for Medium-Temperature Coolers .............................................................................................................................. 183 Table 2-180 Typical Savings Estimates for Suction Line Insulation for Low-Temperature Freezers ............................................................................................................................ 183 Table 2-181 Unit Energy Savings for Suction Line Insulation ................................................... 185 Table 2-182 Typical Savings Estimates for Night Covers ......................................................... 186 Table 2-183 Unit Energy Savings for Refrigeration: Night Covers ............................................ 187 Table 2-184 Typical Savings Estimates for Low/No Heat Doors .............................................. 188 Table 2-185 Stipulated Energy and Demand Savings Estimates for “No-Heat Glass” ............. 189 Table 2-186 Typical Savings Estimates for PC Power Management Software ........................ 190 Table 2-187 Unit Energy Savings for PC Power Management Software .................................. 191 Table 2-188 Variable Frequency Drives (Process Applications) ............................................... 192 Table 2-189 Deemed Per/HP savings values ........................................................................... 194 Table 2-190 Coefficients for Process Loading Factors (Fi) Curve-Fits ..................................... 194 Table 2-191 Coincidence Factors ............................................................................................. 195 x 1. Overview and Purpose of Deemed Savings Method This Technical Reference Manual (TRM) is a compilation of stipulated algorithms and values for various energy efficiency measures implemented by Idaho Power Company's commercial demand side management programs and serves the Building Efficiency and Easy Upgrades programs by providing up to date savings estimates for the energy efficiency measures offered by the programs. This manual is intended to facilitate the cost effectiveness screening, planning, tracking, and energy savings reporting for the Building Efficiency and Easy Upgrades Energy Efficiency incentive programs. While the algorithms and stipulated values contained in this TRM are derived using best practices, the stipulated values should be reviewed and revised according to relevant industry research and impact evaluation findings as necessary to ensure that they remain accurate for the Building Efficiency and Easy Upgrades programs. The following sections describe many of the processes and cross-cutting assumptions used to derive the measure level savings estimates found in Section 2. 1.1. Purpose This manual is intended to facilitate the cost effectiveness screening, planning, tracking, and energy savings reporting for the Building Efficiency and Easy Upgrades energy efficiency incentive programs. This document is intended to be a living document in which the stipulated values are revised according to relevant industry research and impact evaluation findings. 1.2. Methodology and Framework The algorithms and stipulated values contained in this TRM are derived using current industry standard engineering best practices. Current relevant research, recent impact evaluations, and Technical Reference Manuals developed for other states and/or regions are referenced where appropriate. All energy savings algorithms in this TRM are designed to be applied using the simple engineering formulas defined for each measure in conjunction with the included stipulated values. Each measure is presented first with a summary of the technology and typical expected (per unit) energy savings, expected useful life, and incremental cost estimates. The ‘typical’ per unit values leverage basic assumptions regarding the geographic distribution of program participants (e.g. weather zone) as well as participant demographics (for example distribution of building types, efficiency of current building stock, etc.). Each measure is accompanied by a spreadsheet calculator containing live formulas and all weights used to derive the typical per- unit estimates. It is expected that as better information is made available regarding program participants, or as program designs are adjusted these numbers will be updated accordingly. Following the measure summary information, each measure section provides a description of its scope and the spectrum of eligible projects/equipment to which the algorithms and values apply. When applicable, a discussion of code compliance topics (for new construction projects) is included. Overview and Purpose of Deemed Savings Method 11 1.3. Weather Data Used for Weather Sensitive Measures The service territory for Idaho Power Company covers much of southern Idaho and stretches into eastern Oregon. This is illustrated in Figure 1-1.In order to normalize expected annual energy savings and peak demand reductions for annual variations in weather patterns, all stipulated values for weather sensitive measures were derived using the industry standard Typical Meteorological Year (TMY3) weather data. While there are many weather stations in Idaho for which TMY3 data is available, it was determined that averaging the TMY3 weather across stations in two ASHRAE weather zones (zones 5 and 6) provided sufficient resolution without adding too many separate variations for stipulated values reported in the TRM. Figure 1-1 Map of Idaho Power Company Service Territory1 All stipulated values for weather sensitive measures (e.g. Equivalent Full Load Cooling Hours) are based on ‘typical’ weather data and provided separately for each of these two weather zones. A map of the ASHRAE weather zones is provided in Figure 1-2. When separate savings estimates are provided for different weather zones, the project location should be used to determine which of the values are applicable. The ‘typical’ energy savings values reported at the beginning of each measure’s section assumes a weighted average between the two weather zones using weights of 80% and 20% for Zones 5 and 6 respectively. 1 Map represents service territory at the time of this publication. Overview and Purpose of Deemed Savings Method 12 Figure 1-2 Map Illustrating ASHRAE Weather Zones2 While reviewing the weather data it was noted that while both weather zones are 'heating dominated' Weather Zone 6 is on average cooler that Weather Zone 5. Therefore, energy conservation measures targeting heating efficiency tend to perform much better in Zone 6. However; measures which result in a heating penalty tend to perform better in Zone 5. Monthly average dry bulb temperatures are compared for both weather zones in Figure 1-3 Comparison of Monthly Average Temperatures 2 Note how Idaho is bisected by Zones 5 and 6 Overview and Purpose of Deemed Savings Method 13 1.4. Peak Demand Savings and Peak Demand Window Definition Where applicable peak demand savings estimates are derived using Idaho Power Company's peak period definition of: weekdays from 12:00 PM to 8:00 PM, June 1 through August 31. Hourly savings estimates are averaged over the aforementioned time period to report peak savings. Coincidence Factors for Lighting Coincidence factors are defined as the percentage of the demand savings which occur during Idaho Power Company’s peak period (defined above). When hourly data are available these are calculated by averaging the hourly demand savings over the peak period definition. This is exemplified in Figure 1-4 which illustrates a hypothetical hourly savings profile. The highlighted region bounds the peak period definition and the CF is calculated by taking the average demand reduction during that period divided by the max demand reduction Figure 1-4 Hypothetical Hourly Savings Profile Used to Illustrate Calculation of Coincidence Factor Thus in the example above let’s suppose that the maximum Demand savings are 10 kW and the average kW reduction in the shaded area is 6 kW. The coincidence factor is calculated as follows: 𝐶𝑜𝑖𝑛𝑐𝑖𝑑𝑒𝑛𝑐𝑒 𝐹𝑎𝑐𝑡𝑜𝑟= 𝐴𝑣𝑒𝑟𝑎𝑔𝑒 𝑅𝑒𝑑𝑢𝑐𝑡𝑖𝑜𝑛𝑀𝑎𝑥 𝑅𝑒𝑑𝑢𝑐𝑡𝑖𝑜𝑛= 6 𝑘𝑊10 𝑘𝑊= .6 0 2 4 6 8 10 12 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 De m a n d R e d u c t i o n ( k W ) Hour Of The Day Maximum Demand Savings Peak Demand Window Overview and Purpose of Deemed Savings Method 14 1.5. Description of Prototypical Building Simulation Models The estimated energy impacts for many of the measures in this TRM were developed using the help of building energy simulation modeling. All of the building simulations were performed using the DOE2.2 simulation software to simulation prototypical building models developed for the Database for Energy Efficiency Resources (DEER). A complete description of these models can be found in the DEER final report – though some aspects will be heighted here as they relate to the TRM.3 5 different vintages of 23 non-residential prototypical building models were developed for the DEER. These models include the following:  Assembly,  Education – Primary School,  Education – Secondary School,  Education – Community College,  Education – University,  Education – Relocatable Classroom,  Grocery,  Health/Medical – Hospital,  Health/Medical – Nursing Home,  Lodging – Hotel,  Lodging – Motel,  Manufacturing – Bio/Tech,  Manufacturing – Light Industrial,  Office – Large,  Office – Small,  Restaurant – Sit-Down,  Restaurant – Fast-Food,  Retail – 3-Story Large,  Retail – Single-Story Large,  Retail – Small,  Storage – Conditioned,  Storage – Unconditioned, and  Storage – Refrigerated Warehouse. A complete set of these models was pulled from the DEER for use in simulating various weather sensitive measures (including heating and cooling interactive factors for lighting). All simulations were run using the (2) Idaho specific weather data-set described in Section 1.3 for the buildings for which a measure was applicable. The hourly results were then compiled and typically normalized using the building conditioned area (ft2) or installed cooling/heating capacity (Tons). 3 Southern California Edision, Database for Energy Efficiency Resources (DEER) Update Study. 2005 Overview and Purpose of Deemed Savings Method 15 Note that the newest vintage of a building type was selected for simulating impacts for new construction while the most applicable vintage was selected for retrofit.4 1.6. Application of Stacking Effects in the TRM Often energy conservation projects involve ‘packages’ of measures implemented together. As measures are ‘stacked’ on top of one another the each add to the overall project energy savings, however; individual measure impacts are not always directly additive. This is because, unless otherwise noted, the ‘typical’ savings values reported within this TRM assume that the measure is implemented on its own, and do not presuppose the presence of other measures which may interact with the measure(s) installed (or simply improve the baseline equipment onto which the measure is installed). For example; let’s assume that a particular project involved the following energy conservation measures: Order Implemented Measure Expected Savings End-Use 2 High Efficiency Chilled 3% Pumps & Auxiliary The first thing to note is that the first and third measures both impact the same end-use (cooling) while the second measure impacts the pumps & auxiliary end-use. This is important because measures generally interact with other measures applied to the same end-use. Thus, it is often safe to add energy savings for measures impacting different end-uses but problematic to add energy savings for measures impacting the same. In our example the waterside economizer interacts directly with the high efficiency chiller but less so with the pumps. When assessing the overall energy impacts for this project we must presuppose the presence of the high efficiency chiller in our baseline for the waterside economizer. This would look something like the following: 𝐸𝑛𝑒𝑟𝑔𝑦 𝑆𝑎𝑣𝑖𝑛𝑔𝑠𝑀𝑒𝑎𝑠𝑢𝑟𝑒1 =𝑘𝑊ℎ𝐵𝑎𝑠𝑒𝑙𝑖𝑛𝑒∗𝑆𝑎𝑣𝑀𝑒𝑎𝑠𝑢𝑟𝑒1 𝐸𝑛𝑒𝑟𝑔𝑦 𝑆𝑎𝑣𝑖𝑛𝑔𝑠𝑀𝑒𝑎𝑠𝑢𝑟𝑒2 = 𝑘𝑊ℎ𝑃𝑢𝑚𝑝𝑠 & 𝐴𝑢𝑥 𝐵𝑎𝑠𝑒𝑙𝑖𝑛𝑒∗𝑆𝑎𝑣𝑀𝑒𝑎𝑠𝑢𝑟𝑒2 𝐸𝑛𝑒𝑟𝑔𝑦 𝑆𝑎𝑣𝑖𝑛𝑔𝑠𝑀𝑒𝑎𝑠𝑢𝑟𝑒3 =(𝑘𝑊ℎ𝐶𝑜𝑜𝑙𝑖𝑛𝑔 𝐵𝑎𝑠𝑒∗𝑆𝑎𝑣𝑀𝑒𝑎𝑠𝑢𝑟𝑒1)∗𝑆𝑎𝑣𝑀𝑒𝑎𝑠𝑢𝑟𝑒3 Notice how the energy savings calculations for Measure 3 (the waterside economizer) subtract out the impacts of Measure 1 (the high efficiency chiller) before applying SavMeasure3. This must be done for all interacting measures in a project in order to prevent double counting energy impacts. One thing to note in this example is that had the waterside economizer been installed on a completely separate chiller (and one which was not impacted by the first measure) then the considerations discussed would not be needed as the two measures no longer interact. It is also important to note that while the measures provided in this example only impact a single end-use some measures have non-negligible impacts on multiple end-uses that must be considered. An 4 The specific vintage selected was a function of the expected distribution of buildings of that type in the Idaho Power Service Territory. Overview and Purpose of Deemed Savings Method 16 example of such a measure is HVAC – Controls. Measures of this nature, where included in this TRM, have been designed to account for their interactions implicitly within the algorithms listed in the measure chapter. Measures for which interactive effects are already accounted are: 1) High efficiency lighting and lighting controls 2) HVAC Controls All other measures in this TRM have been assigned an end-use which represents its primary impact. The user should be cognizant of these end-uses and only add measure savings (in projects involving multiple measures) when the end-uses are different or it is know with certainty that the measures impact totally separate pieces of equipment on that end-use. If n measures are identified to be installed and will impact the same equipment on the same end-use the following equation shall be used: 𝐸𝑆𝑎𝑣=𝑘𝑊ℎ𝐵𝑎𝑠𝑒∗(1 −(1 − 𝑆𝑎𝑣1)∗(1 − 𝑆𝑎𝑣2)∗…∗(1 − 𝑆𝑎𝑣1) Where: 𝑘𝑊ℎ𝐵𝑎𝑠𝑒 Baseline annual energy use of the affected equipment 𝑆𝑎𝑣1,2,3,…,𝑛 measure If the relative measure savings (% reduction) or the baseline annual energy use is unknown and the above equation cannot be used then the following conservative discount factors should be applied (multiplied) to the savings estimates for each measure according to the order implemented. Table 1-1 Stacking Effect Discount Factors Order Discount 1 1 2 .85 3 .74 4 .67 5 .62 6 .59 Application of Table 1-1 can be illustrated using the (3) measure example project discussed at the beginning of this section. For this example let’s assume that the individual measure savings (as calculated by the TRM chapters) are as follows: Overview and Purpose of Deemed Savings Method 17 Order Measure Relative Savings End-Use Individual Energy Table 1-1 Factor Stacked Energy 1 High Efficiency 10% Cooling 300,000 kWh 1 300,000 kWh 2 High Efficiency Chilled Water 3% Pumps & Auxiliary 25,000 kWh 1 25,000 kWh 3 Water-side 5% Cooling 50,000 kWh .85 42,500 kWh Project Total : Overview and Purpose of Deemed Savings Method 18 2. Commercial and Industrial Deemed Savings Measures This chapter contains the protocols and stipulated values for commercial and industrial measures covered by this TRM. Spreadsheets were developed for each measure and contain any calculations used to derive stipulated values (or deemed savings estimates). Each measure is presented first with a summary of the technology and typical expected (per unit) energy savings, expected useful life, and incremental cost estimates. The ‘typical’ per unit values leverage basic assumptions regarding the geographic distribution of program participants (e.g. weather zone) as well as participant demographics (for example distribution of building types, efficiency of current building stock, etc.) and are intended for use in cost effectiveness screening – not as deemed savings estimates (given their generality). Where applicable, deemed savings estimates are provided for various scenario in tables at the end of each measure’s section. Each measure is accompanied by a spreadsheet calculator containing live formulas and all weights used to derive the typical per-unit estimates. It is expected that as better information is made available regarding program participants, or as program designs are adjusted these numbers will be updated accordingly. Following the measure summary information, each measure section provides a description of its scope and the spectrum of eligible projects/equipment to which the algorithms and values apply. When applicable, a discussion of code compliance topics (for new construction projects) is included. It should also be noted that while savings estimates are provided for a multitude of measures (both for retrofit and new construction) a custom engineering analysis should be preferred for significantly large projects when possible. This is particularly true for projects involving VFDs, HVAC controls, and/or large ‘packages’ of multiple measures. Commercial and Industrial Deemed Savings Measures 19 2.1. Efficient Interior Lighting and Controls (New Construction) The following algorithms and assumptions are applicable to interior lighting systems installed in commercial and industrial spaces which are more efficient than required by prevailing codes and standards. This measure applies only to projects which represent new construction or major renovations.5 The following tables summarize the ‘typical’ expected (per ft2) energy impacts for lighting power density improvements and controls additions. Typical values are based on the algorithms and stipulated values described below and data from past program participants. 6 Table 2-1 Typical Savings Estimates for 10% Interior Lighting LPD Improvement (New Construction) Retrofit New Construction Deemed Savings Unit n/a ft2 Average Unit Energy Savings n/a .51 kWh Average Unit Peak Demand Savings n/a .11 W Expected Useful Life n/a 14.3 Years Average Incremental Cost n/a $0.26 Stacking Effect End-Use n/a Table 2-2 Typical Savings Estimates for 20% Interior Lighting LPD Improvement Retrofit New Construction Deemed Savings Unit n/a ft2 Average Unit Energy Savings n/a 1.03 kWh Average Unit Peak Demand Savings n/a .23 W Expected Useful Life n/a 14.3 Years Average Incremental Cost n/a $0.51 Stacking Effect End-Use n/a 5 Major renovations are defined to be any renovation or facility expansion project in which building permits were required and the lighting system had to be demonstrated to comply with a particular code or standard. 6 See spreadsheet “1-TypicalCalcs_HighEffLight.xlsx” for assumptions and calculations used to estimate the typical unit energy savings and incremental costs. Efficient Interior Lighting and Controls (New Construction) 20 Table 2-3 Typical Savings Estimates for >= 30% Interior Lighting LPD Improvement7 Retrofit New Construction Deemed Savings Unit n/a ft2 Average Unit Energy Savings n/a 2.33 kWh Average Unit Peak Demand Savings n/a .52 W Expected Useful Life n/a 14.3 Years Average Incremental Cost n/a $0..89 Stacking Effect End-Use n/a Table 2-4 Typical Savings Estimates for Daylighting Controls (New Construction)8 Retrofit New Construction Deemed Savings Unit n/a ft2 Average Unit Energy Savings n/a .94 kWh Average Unit Peak Demand Savings n/a .24 W Expected Useful Life n/a 14.3 Years Average Incremental Cost n/a $0.91 Stacking Effect End-Use n/a Table 2-5 Typical Savings Estimates for Occupancy Sensors (New Construction)9 Retrofit New Construction Deemed Savings Unit n/a Sensor Average Unit Energy Savings n/a 366 kWh Average Unit Peak Demand Savings n/a 87 W Expected Useful Life n/a 8 Years Average Incremental Cost n/a $38.26 Stacking Effect End-Use n/a 7 Note that the values listed for this measure assume the “typical” improvement in this category is a 45% reduction in interior LPD. This is based on observed lighting load reductions from past program participants. Note that an average % reduction was taken for participants whose LPD reduction fell within this category. 8 Assumes that the half of the projects will also have a 10% reduction in the lighting power densities which reduce the savings potential for this measure. 9 See previous footnote Efficient Interior Lighting and Controls (New Construction) 21 Table 2-6 Typical Savings Estimates for Efficient Exit Signs Retrofit New Construction Deemed Savings Unit n/a Sign Average Unit Energy Savings n/a 28 kWh Average Unit Peak Demand Savings n/a 3.6 W Expected Useful Life n/a 16 Years Average Incremental Cost n/a $10.83 Stacking Effect End-Use n/a 2.1.1. Definition of Eligible Equipment All above-code interior lighting systems (fixtures, lamps, ballasts, etc.) are eligible. Eligibility is determined by calculating the lighting power density (LPD) for the installed system. If the LPD is at least 10% lower than allowed by code (see Section 2.1.2) then the system is eligible. Efficient equipment may include florescent fixtures, LED lamps, LED exit signs, compact florescent light bulbs, high intensity discharge lamps, etc. In addition to efficient lighting fixtures, lighting controls are eligible under this measure. Eligible controls include: occupancy sensors (wall mounted and fixture mounted), daylighting controls, dimmers, and bi-level switches. Lighting controls are only eligible when not already required by the building code standard to which a project is permitted. 2.1.2. Definition of Baseline Equipment There are two possible project baseline scenarios – retrofit and new construction. This measure currently only addresses the new construction scenario. Retrofit (Early Replacement) n/a New Construction (Includes Major Remodel & Replace on Burn-Out) Baseline equipment for this measure is defined as an installed lighting system with a maximum allowable LPD. The maximum allowable LPD is defined by the building code according to which the project was permitted. Current applicable standards are defined by ASHRAE 90.1-2004 and 90.1-2007. Two paths are available for code compliance – the Building Area Method (ASHRAE 90.1, Section 9.5) and the Space-by-Space Method (ASHRAE 90.1, Section 9.6). Either can be used to determine baseline power density provided it is consistent with the method used by the project for code compliance. Code Compliance Considerations for Lighting Controls Section 9.4.1 Of the ASHRAE 90.1 Standard specifys mandatory automatic lighting controls for buildings greater than 5000 ft2 and in certain space types (See Section 9.4.1.2). If the building Efficient Interior Lighting and Controls (New Construction) 22 or space is not exempt from these mandatory provisions then the least efficient mandatory control strategy shall be assumed as baseline equipment. Note that prescriptive lighting control requirements are the same between the 2004 and 2007 versions of Standard 90.1. 2.1.3. Algorithms Two sets of algorithms are provided for this measure. The first are algorithms for Lighting Power Density (LPD) reductions and/or for the addition of lighting controls. The second set of algorithms are included for high efficiency exit signs (which are treated separately by ASHRAE 90.1): Algorithm 1 (Lighting Power Density Reduction and Controls Additions): Δ Δ Σ Δ The above equations for ΔkWh and ΔkW can be simplified the following if a project involves only a lighting power density reduction or lighting controls addition: Power density reduction only: ΔkWh = ASF * [LPDbase - LPDInstalled] * HOU * HCIFEnergy Controls installation only: ΔkWh = ASF * LPDInstalled * CSF * HOU * HCIFEnergy Algorithm 2 (High Efficiency Exit Signs): Δ = * 8760 * Δ = * NSigns 2.1.4. Definitions ΔkWh Expected energy savings between baseline and installed equipment. ΔkW Expected demand reduction between baseline and installed equipment. HOU Annual operating hours for the lighting system. Values for various building types are stipulated in Table 2-7. When available, actual system hours of LPD Lighting power density baseline (base) and installed (meas) systems. This is defined as the total lighting system connected load divided by the lighted Efficient Interior Lighting and Controls (New Construction) 23 Table 2-8. When using the Space-By-Space method the LPD is defined by W Exit Sign base and installed wattage. Note that the base wattage is defined by ASHRAE 90.1 to be 5 watts. See CF Peak coincidence factor. Represents the % of the connected load reduction which occurs during Idaho Power’s peak period. HCIF Heating and Cooling Interactive Factors. These account for the secondary impacts reductions in internal loads effect on HVAC systems by representing the expected “typical’ impacts a reduction in the lighting power density will effect on electric space conditioning equipment. CSF Controls Savings Factor. This is defined hours of use (HOU) due do installed lighting controls. Stipulated values for kWh/UnitTypical kWh/Unitbuilding, i Typical measure savings for building type i on a per unit basis. Uses the baseline LPD for building type i as defined in Table 2-8. Measure LPD for building i is defined as the average installed Wbuilding,i Population weight for building type i. This is defined t footage of building type i in past program participants divided by the total 2.1.5. Sources  ASHRAE, Standard 90.1-2004.  ASHRAE, Standard 90.1-2007.  Regional Technical Forum, draft Standard Protocol Calculator for Non-Residential Lighting improvements, http://rtf.nwcouncil.org/subcommittees/comlighting/Lighting%20Calculator_version%201 2-6-2012.xlsx  California DEER Prototypical Simulation models (modified), eQUEST-DEER 3-5.10  California DEER Effective Useful Life worksheets: EUL_Summary_10-1-08.xls  Acker, B., Van Den Wymelenberg, K., 2010. Measurement and Verification of Daylighting Photocontrols; Technical Report 20090205-01, Integrated Design Lab, University of Idaho, Boise, ID. 10 Prototypical building energy simulations were used to generate Idaho specific Heating and Cooling Interactive Factors and Coincidence factors for various building and heating fuel types. Efficient Interior Lighting and Controls (New Construction) 24 2.1.6. Stipulated Values The following tables stipulate allowable values for each of the variables in the energy and demand savings algorithms for this measure. Table 2-7 Stipulated Lighting Hours of Use (HOU) by Building Type11 Building Type Hours of Use Automotive Repair 4,056 College or University 2,300 Exterior 24 Hour Operation 8,760 Hospital 5,000 Industrial Plant with One Shift 2,250 Industrial Plant with Two Shifts 4,500 Industrial Plant with Three Shifts 8,400 Library 3,748 Lodging 3,000 Manufacturing 3,300 Office <20,000 sf 2,600 Office 20,000 to 100,000 sf 3,200 Office >100,000 sf 3,500 Other Health, Nursing, Medical Clinic 3,600 Parking Garage 4,368 Restaurant 4,800 Retail Mini Mart 6,500 Retail Boutique <5,000 sf 3,400 Retail 5,000 to 50,000 sf 3,900 Retail Supermarket 6,500 Retail Big Box >50,000 sf One-Story 4,800 Retail Anchor Store >50,000 sf Multistory 4,000 School K-12 2,200 11 The values in this table are based on the most recent Regional Technical Forum draft Standard Protocol Calculator for Non- Residential Lighting improvements: http://rtf.nwcouncil.org/subcommittees/comlighting/Lighting%20Calculator_version%2012-6- 2012.xlsx Efficient Interior Lighting and Controls (New Construction) 25 Table 2-8 Baseline Lighting Power Densities By Building Type – Building Area Method12 Building Area Type 2004 LPD (W/ft2) 2007 LPD (W/ft2) Automotive facility 0.9 0.9 Convention center 1.2 1.2 Courthouse 1.2 1.2 Dining: bar lounge/leisure 1.3 1.3 Dining: cafeteria/fast food 1.4 1.4 Dining: family 1.6 1.6 Dormitory 1 1 Exercise center 1 1 Gymnasium 1.1 1.1 Health-care clinic 1 1 Hospital 1.2 1.2 Hotel 1 1 Library 1.3 1.3 Manufacturing facility 1.3 1.3 Motel 1 1 Motion picture theater 1.2 1.2 Multifamily 0.7 0.7 Museum 1.1 1.1 Office 1 1 Parking garage 0.3 0.3 Penitentiary 1 1 Performing arts theater 1.6 1.6 Police/fire station 1 1 Post office 1.1 1.1 Religious building 1.3 1.3 Retail 1.5 1.5 School/university 1.2 1.2 Sports arena 1.1 1.1 Town hall 1.1 1.1 Transportation 1 1 Warehouse 0.8 0.8 Workshop 1.4 1.4 12 These values are from Tables 9.5.1 in ASHRAE 90.1 for the Building Area method. Note that values for both 2004 and 2007 versions of Standard 90.1 are included. Efficient Interior Lighting and Controls (New Construction) 26 Table 2-9 Baseline LPD For Common Spaces - Space-by-Space Method Common Space Type13 LPD (W/ft2) Office-Enclosed 1.1 Office-Open Plan 1.1 Conference/Meeting/Multipurpose 1.3 Classroom/Lecture/Training 1.4 For Penitentiary 1.3 Lobby 1.3 For Hotel 1.1 For Performing Arts Theater 3.3 For Motion Picture Theater 1.1 Audience/Seating Area 0.9 For Gymnasium 0.4 For Exercise Center 0.3 For Convention Center 0.7 For Penitentiary 0.7 For Religious Buildings 1.7 For Sports Arena 0.4 For Performing Arts Theater 2.6 For Motion Picture Theater 1.2 For Transportation 0.5 Atrium—First Three Floors 0.6 Atrium—Each Additional Floor 0.2 Lounge/Recreation 1.2 For Hospital 0.8 Dining Area 0.9 For Penitentiary 1.3 For Hotel 1.3 For Motel 1.2 For Bar Lounge/Leisure Dining 1.4 For Family Dining 2.1 Food Preparation 1.2 Laboratory 1.4 Restrooms 0.9 Dressing/Locker/Fitting Room 0.6 Corridor/Transition 0.5 For Hospital 1 For Manufacturing Facility 0.5 Stairs—Active 0.6 Active Storage 0.8 13 In cases where both a common space type and a building specific type are listed, the building specific space type shall apply. Efficient Interior Lighting and Controls (New Construction) 27 Common Space Type13 LPD (W/ft2) Efficient Interior Lighting and Controls (New Construction) 28 Table 2-10 Baseline LPD for Specific Spaces - Space-by-Space Method Building Specific Space Types LPD (W/ft2) Playing Area 1.4 Exercise Area 0.9 Courtroom 1.9 Confinement Cells 0.9 Judges Chambers 1.3 Fire Station Engine Room 0.8 Sleeping Quarters 0.3 Post Office-Sorting Area 1.2 Convention Center-Exhibit Space 1.3 Card File and Cataloging 1.1 Stacks 1.7 Reading Area 1.2 Emergency 2.7 Recovery 0.8 Nurse Station 1 Exam/Treatment 1.5 Pharmacy 1.2 Patient Room 0.7 Operating Room 2.2 Nursery 0.6 Medical Supply 1.4 Physical Therapy 0.9 Radiology 0.4 Laundry—Washing 0.6 Automotive—Service/Repair 0.7 Low (<25 ft Floor to Ceiling Height) 1.2 High (>25 ft Floor to Ceiling Height) 1.7 Detailed Manufacturing 2.1 Equipment Room 1.2 Control Room 0.5 Hotel/Motel Guest Rooms 1.1 Dormitory—Living Quarters 1.1 General Exhibition 1 Restoration 1.7 Bank/Office—Banking Activity Area 1.5 Worship Pulpit, Choir 2.4 Fellowship Hall 0.9 Sales Area 1.7 Mall Concourse 1.7 Ring Sports Area 2.7 Efficient Interior Lighting and Controls (New Construction) 29 Building Specific Space Types LPD (W/ft2) Efficient Interior Lighting and Controls (New Construction) 30 Table 2-11 Heating and Cooling Interactive Factors by Building Type and Weather Zone14 Building Type kWh kW kWh kW Primary School 1.04 1.2 1.03 1.17 Secondary School 1.04 1.14 1.02 1.12 Community College 1.11 1.16 1.08 1.15 University 1.13 1.14 1.14 1.14 Hospital 1.09 1.04 1.08 1.06 Nursing Home 1.09 1.29 1.08 1.26 Hotel 1.15 1.16 1.14 1.15 Motel 0.74 1.29 0.66 1.28 14 Factors generated using DOE2.2 simulations based on the prototypical building models developed for the California Database for Energy Efficiency Resources using weather data based on the two Idaho weather zones. The values in this table make assumptions regarding ‘typical’ fuel sources and efficiencies for heating and cooling equipment. These numbers represent the expected “typical’ impacts a reduction in the lighting power density will effect on electric space conditioning equipment. 15 Note that these figures assume Motel HVAC systems are either heat-pumps or use electric resistance heating. If it is known that a particular motel uses gas heating then use the values for Hotel instead. Efficient Interior Lighting and Controls (New Construction) 31 Table 2-12 Peak Demand Coincidence Factors by Building Type16 Building Type CF 16 Factors generated using prototypical lighting schedules found in the DEER building models and the definition for the Idaho Power Company’s peak period (12 pm to 8 pm on weekdays between June 1st and August 31st). Efficient Interior Lighting and Controls (New Construction) 32 Table 2-13 Controls Savings Factors by Building and Control Type17 Space Type Occupancy Sensor Daylight Sensor Bi-level Switching Dimmers, Wireless on/off Occupancy & Daylight Assembly 36% 36% 6% 6% 40% Break Room 20% 20% 6% 6% 40% Classroom 18% 68% 6% 6% 34% Computer Room 35% 18% 6% 6% 34% Conference 35% 18% 35% 35% 40% Dining 35% 18% 6% 6% 40% Gymnasium 35% 35% 6% 6% 40% Hallway 15% 15% 6% 6% 34% Hospital Room 45% 63% 6% 6% 35% Industrial 45% 72% 35% 35% 40% Kitchen 30% 0% 6% 6% 34% Library 15% 18% 6% 6% 34% Lobby 25% 18% 6% 6% 40% Lodging (Guest Rooms) 45% 0% 35% 35% 40% Open Office 22% 29% 35% 35% 40% Parking Garage 15% 18% 35% 0% 0% Private Office 22% 29% 35% 35% 40% Process 45% 0% 6% 6% 34% Public Assembly 36% 36% 6% 6% 40% Restroom 40% 0% 6% 6% 40% Retail 15% 29% 6% 6% 34% Stairs 25% 0% 0% 0% 18% Storage 45% 0% 6% 6% 40% Technical Area 35% 18% 6% 6% 34% Warehouses 31% 31% 35% 35% 40% Other 7% 18% 6% 6% 34% 17 The values in this table are based on the most recent Regional Technical Forum draft Standard Protocol Calculator for Non- Residential Lighting improvements: http://rtf.nwcouncil.org/subcommittees/comlighting/Lighting%20Calculator_version%2012-6- 2012.xlsx Efficient Interior Lighting and Controls (New Construction) 33 Table 2-14 Stipulated Fixture Wattages for Various LED Exit Signs Fixture Description Base Fixture Installed Fixture LED Exit Sign, 0.5 Watt Lamp, Single Sided 5 W 0.5 W LED Exit Sign, 1.5 Watt Lamp, Single Sided 5 W 1.5 W LED Exit Sign, 2 Watt Lamp, Single Sided 5 W 2 W LED Exit Sign, 3 Watt Lamp, Single Sided 5 W 3 W LED Exit Sign, 0.5 Watt Lamp, Double Sided 10 W 1 W LED Exit Sign, 1.5 Watt Lamp, Double Sided 10 W 3 W LED Exit Sign, 2 Watt Lamp, Double Sided 10 W 4 W LED Exit Sign, 3 Watt Lamp, Double Sided 10 W 6 W Other/Unknown LED 5 W 2 W Efficient Interior Lighting and Controls (New Construction) 34 2.2. Exterior Lighting Upgrades (New Construction) The following algorithms and assumptions are applicable to exterior lighting systems installed in commercial and industrial spaces which are more efficient than required by prevailing codes and standards. This measure applies only to projects which represent new construction or major renovations.18 The following table summarizes the ‘typical’ expected (per ft2) energy impacts for lighting power density improvements and controls additions. Typical values are based on the algorithms and stipulated values described below and data from past program participants.19 Table 2-15 Typical Savings Estimates for 15% Exterior Lighting LPD Improvement (New Construction) Retrofit New Construction Deemed Savings Unit n/a kW (reduced) Average Unit Energy Savings n/a 4,059 kWh Average Unit Peak Demand Savings n/a 0 W Expected Useful Life n/a 15 Years Average Material & Labor Cost n/a n/a Average Incremental Cost n/a $ 168 Stacking Effect End-Use Exterior Light 2.2.1. Definition of Eligible Equipment All above-code Exterior lighting systems (fixtures, lamps, ballasts, etc.) are eligible. Eligibility is determined by calculating the lighting power density (LPD) for the installed system. If the LPD is at least 15% lower than allowed by code (see Table 2-16 and Table 2-17) then the system is eligible. Efficient equipment may include florescent fixtures, LED lamps, LED exit signs, compact florescent light bulbs, high intensity discharge lamps, etc. 2.2.2. Definition of Baseline Equipment There are two possible project baseline scenarios – retrofit and new construction. This measure currently only addresses the new construction scenario. Retrofit (Early Replacement) n/a New Construction (Includes Major Remodel & Replace on Burn-Out) Baseline equipment for this measure is defined as an installed lighting system with a maximum allowable LPD. The maximum allowable LPD is defined by the building code according to which 18 Major renovations are defined to be any renovation or facility expansion project in which building permits were required and the lighting system had to be demonstrated to comply with a particular code or standard. 19 See spreadsheet “2-TypicalCalcs_ExtLight.xlsx” for assumptions and calculations used to estimate the typical unit energy savings and incremental costs. Exterior Lighting Upgrades (New Construction) 35 the project was permitted. Current applicable standards are defined by ASHRAE 90.1-2004 and 90.1-2007. Code Compliance Considerations for Lighting Controls Sections 9.4.4 and 9.4.5 of the ASHRAE 90.1 Standard specify energy efficiency and lighting power density requirements for non-exempt exterior lighting. 20 Table 9.4.5 lists the power density requirements for various building exteriors. 2.2.3. Algorithms The following energy and demand savings algorithms are applicable for this measure: ΔkWh = kWhbase – kWhmeas = ASF * [LPDbase - LPDmeas * (1 – CSF) ] * HOU ΔkW = 0 kWh/UnitTypical =Σ (ΔkWh/Unitbuilding i * Wbuilding i) 2.2.4. Definitions ΔkWh Expected energy savings between baseline and installed equipment. ΔkW Expected demand reduction between baseline and installed equipment. HOU Stipulated to be 4,059 hours.21 LPD Lighting power density baseline (base) and installed (meas) systems. This is defined as the total lighting system connected load divided by the lighted area (or as defined by code). See Table 2-16 and Table 2-17 kWh/UnitTypical Typical measure savings on a per unit basis. Wbuilding,i Population weight for application type i. This is defined to be the % of application type i in past program participants. 2.2.5. Sources  ASHRAE, Standard 90.1-2004.  ASHRAE, Standard 90.1-2007. 2.2.6. Stipulated Values The following tables stipulate allowable values for each of the variables in the energy and demand savings algorithms for this measure. 20 Note that both Section 9.1 and Section 9.4.5 list applicable exemptions. 21 Value is sourced from https://www.idahopower.com/AboutUs/RatesRegulatory/Tariffs/tariffPDF.cfm?id=39 Exterior Lighting Upgrades (New Construction) 36 Table 2-16 Baseline Power Densities for Exterior Lighting – Tradable Surfaces22 Area Type Location LPD Units Uncovered Parking Areas Parking Lots and Drives 0.2 W/Ft2 Building Grounds Building Entrances and Exits Main entries 30 W/ Linear Foot of Door Other Doors 20 W/ Linear Foot of Door Canopies and Canopies (free standing and attached 1.3 W/Ft2 Outdoor Sales 20 W/ Linear Foot Table 2-17 Baseline Power Densities for Exterior Lighting – Non-Tradable Surfaces23 Area Type LPD Building Facades Automated teller machines and night 270 W per location plus 90 W per additional ATM per Entrances and gatehouse inspection stations at guarded facilities the "Canopies and Overhangs" section of "Tradable ambulances and other emergency service the "Canopies and Overhangs" section of "Tradable 22 Lighting power densities for uncovered parking areas, building grounds, building entrances and exits, canopies and overhangs and outdoor sales areas may be traded. 23 Lighting power density calculations can be used only for the specific application and cannot be traded between surfaces or with other exterior lighting. The following allowances are in addition to any allowances otherwise permitted in the "Tradable Surfaces" section of this table. Exterior Lighting Upgrades (New Construction) 37 2.3. Efficient Vending Machines ENERGY STAR qualified new and rebuilt vending machines incorporate more efficient compressors, fan motors, and lighting systems as well as low power mode option that allows the machine to be placed in low-energy lighting and/or low-energy refrigeration states during times of inactivity. Table 2-18 summarizes the ‘typical’ expected (per machine) energy impacts for this measure. Typical values are based on the algorithms and stipulated values described below. Table 2-18 Typical Savings Estimates for Efficient Vending Machines24 Retrofit New Construction Deemed Savings Unit Machine Machine Average Unit Energy Savings 2,299 kWh 217 kWh Average Unit Peak Demand Savings 2.39 kW 0.22 kW Expected Useful Life 14 Years 14 Years Average Material & Labor Cost 2.3.1. Definition of Eligible Equipment The eligible equipment is a new or rebuilt refrigerated vending machine that meets the ENERGY STAR 3.0 specifications which include low power mode. Each completed ENERGY STAR qualified machine shall receive a “refurbishment label/sticker” that includes the following information to indicate that the machine has been upgraded to ENERGY STAR performance levels: - A new and discrete model number that is representative of that machine and rebuilding kit combination - The date of rebuilding - The ENERGY STAR certification mark 2.3.2. Definition of Baseline Equipment Baseline equipment for this measure is determined by the nature of the project. There are two possible scenarios: retrofit (early replacement) or new construction. Retrofit (Early Replacement) 24 See spreadsheet “3-TypicalCalcs_EffVndMcn.xlsx” for assumptions and calculations used to estimate the typical unit energy savings and incremental costs. 25 http://www.energystar.gov/index.cfm?fuseaction=find_a_product.showProductGroup&pgw_code=VMC 26 Cadmus Group: http://rtf.nwcouncil.org/meetings/2006/09/RTF%20091806%20-%20Vending%20Final-2.ppt 27 See previous footnote Efficient Vending Machines 38 The baseline condition for retrofit is a refrigerated beverage vending machine that isn’t qualified as Energy Star 3.0. New Construction (Includes Major Remodel & Replace on Burn-Out) The baseline condition for new construction is a machine that complies with the Department of Energy's (DOE) energy conservation standards for refrigerated beverage vending machines since 2012. 2.3.3. Algorithms The following energy and demand savings algorithms are applicable for this measure: ΔkWh = kWh/Unit * NUnits kWh/UnitTypical =Σ (ΔkWh/Unit i * Wi) ΔkW = kW/Unit * NUnits kW/UnitTypical =Σ (ΔkW/Unit i * Wi) 2.3.4. Definitions ΔkWh Expected energy savings between baseline and installed equipment. ΔkW Expected demand reduction between baseline and installed equipment. kWh/Unit Per unit energy savings as stipulated in Table 2-19 and Table 2-20. kWh/UnitTypical Typical measure savings on a per unit basis. ΔkWh/Uniti Unit savings for combination i of equipment types. kW/Unit Per unit demand savings as stipulated in Table 2-19 and Table 2-20. kW/UnitTypical Typical measure demand savings on a per unit basis. ΔkW/Uniti Unit demand savings for combination i of equipment types. W,i Population weight for each ΔkWh/Uniti and ΔkW/Uniti. NUnits Number of Units 2.3.5. Sources 1. LBNL 2007: http://enduse.lbl.gov/info/LBNL-62397.pdf 2. Cadmus Energy Star Report: http://rtf.nwcouncil.org/meetings/2006/09/RTF%20091806%20-%20Vending%20Final- 2.ppt 3. ENERGY STAR Calculator: http://search.energystar.gov/search?q=cache:4rntJv_yaV8J:www.energystar.gov/ia/busi ness/bulk_purchasing/bpsavings_calc/Calc_Vend_MachBulk.xls+xls&access=p&output= Efficient Vending Machines 39 xml_no_dtd&ie=UTF- 8&client=default_frontend&site=default_collection&proxystylesheet=default_frontend&oe =UTF-8&c4d7-9284 2.3.6. Stipulated Values The following tables stipulate allowable values for each of the variables in the energy and demand savings algorithms for this measure. Table 2-19 Unit Energy Savings for Efficient Vending Machines - Retrofit28 Vending Machine kW Savings Per Machine Class kW Savings Per <500 1,848 1.677 1,602 1.453 500 2,567 2.765 2,299 2.476 699 2,162 2.101 1,883 1.83 799 2,712 2.833 2,409 2.516 800+ 1,909 1.447 1,625 1.232 Table 2-20 Unit Energy Savings for Efficient Vending Machines – New Construction Vending Machine kW Savings Per kW Savings Per <500 66 0.06 168 0.152 500 269 0.289 180 0.194 699 279 0.271 185 0.18 799 304 0.317 199 0.208 800+ 284 0.215 188 0.143 28 See spreadsheet “3-TypicalCalcs_EffVndMcn.xlsx” for assumptions and calculations used to estimate the typical unit energy saving. Efficient Vending Machines 40 2.4. Vending Machine Controls This measure relates to the installation of new controls on refrigerated beverage vending machines, non-refrigerated snack vending machines, and glass front refrigerated coolers. Controls can significantly reduce the energy consumption of vending machine and refrigeration systems. Qualifying controls must power down these systems during periods of inactivity but, in the case of refrigerated machines, must always maintain a cool product that meets customer expectations. This measure relates to the installation of a new control on a new or existing unit. This measure should not be applied to ENERGY STAR qualified vending machines, as they already have built-in controls. Table 2-21 through Table 2-23 summarizes the ‘typical’ expected (per machine controlled) energy impacts for this measure. Typical values are based on the algorithms and stipulated values described below.29 Table 2-21 Summary Deemed Savings Estimates for Beverage Vending Machine Controls Retrofit New Construction Deemed Savings Unit Machine Controlled Machine Controlled Average Unit Energy Savings 519 kWh 222 kWh Average Unit Peak Demand Savings 0 kW 0 kW Expected Useful Life 5 Years 5 Years Average Material & Labor Cost $ 215.50 n/a Average Incremental Cost n/a $ 180 Stacking Effect End-Use Miscellaneous Loads Table 2-22 Summary Deemed Savings Estimates for Other Cold Product Vending Machine Controls Retrofit New Construction Deemed Savings Unit Machine Controlled Machine Controlled Average Unit Energy Savings 519 kWh 222 kWh Average Unit Peak Demand Savings 0 kW 0 kW Expected Useful Life 5 Years 5 Years Average Material & Labor Cost $ 215.50 n/a Average Incremental Cost n/a $ 180 Stacking Effect End-Use Miscellaneous Loads 29 The Savings estimates provided in the summary tables are only given for a quick cost effectiveness test. The estimates are based on assumed weights for equipment types. See spreadsheet “4-TypicalCalcs_VndMcnCntrl.xlsx” for assumptions and calculations used to estimate the typical unit energy savings, EUL, and incremental costs. Vending Machine Controls 41 Table 2-23 Summary Deemed Savings Estimates for Non-Cooled Snack Vending Machine Controls Retrofit New Construction Deemed Savings Unit Machine Controlled Machine Controlled Average Unit Energy Savings 387 kWh 387 kWh Average Unit Peak Demand Savings 0 kW 0 kW Expected Useful Life 5 Years 5 Years Average Material & Labor Cost $ 108 n/a Average Incremental Cost n/a $ 75 Stacking Effect End-Use Miscellaneous Loads 2.4.1. Definition of Eligible Equipment The eligible equipment is a non-Energy Star qualified refrigerated beverage vending machine, non-refrigerated snack vending machine, or glass front refrigerated cooler with a control system capable of powering down lighting and refrigeration systems during periods of inactivity. The controls must be equipped with a passive infrared occupancy sensor, a duplex receptacle, and a power cord for connecting the device to 120V power. 2.4.2. Definition of Baseline Equipment Baseline equipment for this measure is determined by the nature of the project. There are two possible scenarios: retrofit (early replacement) or new construction. Retrofit (Early Replacement) The baseline condition for retrofit is a non-Energy Star qualified refrigerated beverage vending machine, non-refrigerated snack vending machine, or glass front refrigerated cooler without a control system capable of powering down lighting and refrigeration systems during periods of inactivity. New Construction (Includes Major Remodel & Replace on Burn-Out) The baseline condition for new construction is a machine without a control system that complies with the Department of Energy's (DOE) 2012 energy conservation standards for refrigerated beverage vending machines. 2.4.3. Algorithms The following energy and demand savings algorithms are applicable for this measure: Δ Δ Δ i base RR kWhbase ∑base,i Vending Machine Controls 42 code,class A code,class B Δ 2.4.4. Definitions ΔkWh Expected energy savings between baseline and installed equipment ΔkWh/Unit Stipulated per unit energy savings ΔkW Defined to be zero for this measure as it is assumed that controls are only kWhbase Annual energy consumption of baseline equipment for the ith combination of code, Class A/B RR Units 2.4.5. Sources 1. DEER2011 EUL Summary http://www.deeresources.com/deer0911planning/downloads/EUL_Summary_10-1-08.xls 2. DEER2011 Cost Data 3. http://www.deeresources.com/deer0911planning/downloads/DEER2008_Costs_ValuesA ndDocumentation_080530Rev1.zip 4. SCE Work Paper, SCE13CS005: Beverage Merchandise Controller 5. DEER2005 UpdateFinalReport_ItronVersion.pdf 6. LBNL 2007: http://enduse.lbl.gov/info/LBNL-62397.pdf 7. Cadmus Energy Star Report: http://rtf.nwcouncil.org/meetings/2006/09/RTF%20091806%20-%20Vending%20Final- 2.ppt 2.4.6. Stipulated Values The following tables stipulate allowable values for each of the variables in the energy and demand savings algorithms for this measure. Table 2-24 Unit Energy Savings for Uncooled Vending Machine Controls30 Equipment kWh Savings Per Machine Uncooled Vending Machine 387 30 Applies to both Retrofit and New Construction Vending Machine Controls 43 Table 2-25 Unit Energy Savings for Retrofit Class A & B Cold Beverage Vending Machine Controls Vending Machine Capacity (cans) kWh Savings Per Machine <500 519 500 653 699 592 799 700 800+ 553 Weighted 632 Table 2-26 Unit Energy Savings for New Construction Class A Cold Beverage Vending Machine Controls Vending Machine Capacity (cans) kWh Savings Per Machine <500 222 500 270 699 278 799 298 800+ 282 Weighted 134 Table 2-27 Unit Energy Savings for New Construction Class B Cold Beverage Vending Machine Controls Vending Machine Capacity (cans) kWh Savings Per Machine <500 280 500 300 699 309 799 331 800+ 314 Weighted 151 Vending Machine Controls 44 Table 2-28 Unit Incremental Cost for Retrofit and New Construction Uncooled Vending Machine Controls Measure Case Description Cold Drink Vending $180.00 $35.50 $215.50 Vending Machine Controls 45 2.5. Efficient Washing Machines This protocol discusses the calculation methodology and the assumptions regarding baseline equipment, efficient equipment, and usage patterns used to estimate annual energy savings expected from the replacement of a standard clothes washer with an ENERGY STAR or high efficiency clothes washer. Table 2-29 summarizes the ‘typical’ expected (per machine) energy impacts for this measure. Typical values are based on the algorithms and stipulated values described below. Table 2-29 Summary Deemed Savings Estimates for Efficient Washing Machines31 Retrofit New Construction Deemed Savings Unit Machine Machine Average Unit Energy Savings 1,727 kWh 756 kWh Average Unit Peak Demand Savings 0.86 kW 0.38 kW Expected Useful Life 10.7 Years 10.7 Years Average Material & Labor Cost 2.5.1. Definition of Eligible Equipment The eligible equipment is clothes washers meeting ENERGY STAR or better efficiency in small commercial applications that have both electric water heating (DHW) and electric dryers. The minimum efficiency is Modified Energy Factor (MEF) of ≥2.2 (ft3/kWh/cycle) and Water Factor (WF) ≤ 4.5 (gal/ft3/cycle). Currently, only front-loading clothes washers meet the ENERGY STAR standards. 2.5.2. Definition of Baseline Equipment Baseline equipment for this measure is determined by the nature of the project. There are two possible scenarios: retrofit (early replacement) or new construction. Retrofit (Early Replacement) The retrofit baseline condition is a standard efficiency washing machine. The RTF sources the latest CEC database which has non ENERGY STAR machine MEF ranging from 1.26 to 2.45 with an average of 1.63. 31 See spreadsheet “5-TypicalCalcs_EffWshMcn.xlsx” for assumptions and calculations used to estimate the typical unit energy savings, EUL, and incremental costs. There isn’t a difference between new construction and retrofit because RTF specifies the measure for new and existing construction. 32 http://www.energystar.gov/index.cfm?fuseaction=find_a_product.showProductGroup&pgw_code=VMC 33 Cadmus Group: http://rtf.nwcouncil.org/meetings/2006/09/RTF%20091806%20-%20Vending%20Final-2.ppt 34 See previous footnote Efficient Washing Machines 46 New Construction (Includes Major Remodel & Replace on Burn-Out) For new construction the baseline is the Federal efficiency standard MEF ≥1.60 (ft3/kWh/cycle) and WF ≤ 8.5 (gal/ft3/cycle) for Top Loading washers and MEF ≥2.0 (ft3/kWh/cycle)/ (kWh) and WF ≤ 5.5 (gal/ft3/cycle) for Front Loading washers. The RTF designates the baseline using MEF ranging from 1.65 to 2.45 with an average of 2.04 and WF ranging from 3.7 to 8.4 with an average of 5.99. 2.5.3. Algorithms The following energy and demand savings algorithms are applicable for this measure: Δ Δ Units Δ Typical = ∑ (∆kWh/Uniti * Wi) Δ i,Intalled Δ Δ Δ Δ Water heat P Water Δ ηElec Cycles ΔkWh Cycles Δ Δ Units Δ Typical = ∑ (∆kW/Uniti * UF * Wi) 2.5.4. Definitions ∆ kWh Expected energy savings between baseline and installed equipment. ∆ kW Demand energy savings between baseline and installed equipment. ∆ kWh/Unit Per unit energy savings as stipulated in Table 2-30 and Table 2-31 ∆i,Installed ∆ ∆kWh/Uniti,Installed Calculated energy savings on a per unit basis for retrofit projects. kW/Unit Per unit demand savings as stipulated in Table 2-30 and Table 2-31. kW/UnitTypical Typical measure demand savings on a per unit basis. Wi Population weight for each ∆kWh/Uniti and ∆kW/Uniti. Values used are from DOE's Commercial Clothes Washers Final Rule Technical Support Document UF Utilization Factor. This is defined to be 0.00049935 Units Cycles 3 35 See spreadsheet “5-TypicalCalcs_EffWshMcn.xlsx” for assumptions and calculations used to estimate the UF. Efficient Washing Machines 47 ΔkWh ΔkWh ΔkWh 36 P M ΔT ηElec 2.5.5. Sources 1. Regional Technical Forum measure workbook: http://rtf.nwcouncil.org/measures/com/Com ClothesWasher_v2_0 2. Department of Energy (DOE ) Technical Support Document, 2009: http://www1.eere.energy.gov/buildings/appliance_standards/product.aspx/productid/46 2.5.6. Stipulated Values The following tables stipulate allowable values for each of the variables in the energy and demand savings algorithms for this measure. Table 2-30 Unit Energy Savings for Laundromat Efficient Washing Machines37 Measure Program Type kWh/Unit kW/Unit Energy Star Commercial Clothes Washer w/MEF 2.2 and higher, WF 4.5 and lower - Electric DHW & Dryer New Construction 828 0.413 Energy Star Commercial Clothes Washer w/MEF 2.2 and Retrofit38 1,891 0.944 Table 2-31 Unit Energy Savings for Multifamily Efficient Washing Machines Measure Program Type kWh/Unit kW/Unit Energy Star Commercial Clothes Washer w/MEF 2.2 and higher, WF 4.5 and lower - Electric DHW & Dryer New Construction 469 0.234 Energy Star Commercial Clothes Washer w/MEF 2.2 and Retrofit 1072 0.535 36 From Regional Technical Forum measure workbook 37 See spreadsheet “5-TypicalCalcs_EffWshMcn.xlsx” for assumptions and calculations used to estimate the typical unit energy savings. 38 Retrofit refers to early retirement (ER). For replace on burnout (ROB) use New Construction. Efficient Washing Machines 48 2.6. Wall Insulation The following algorithms and assumptions are applicable to wall insulation installed in commercial spaces which are more efficient than existing insulation or prevailing codes and standards. Wall insulation is rated by its R-value. An R-value indicates its resistance to heat flow – the higher the R-value, the greater the insulating effectiveness. The R-value depends on the type of insulation including its material, thickness, and density. When calculating the R-value of a multilayered installation, add the R-values of the individual layers. Table 2-32 and Table 2-33 summarize the ‘typical’ expected (per insulation ft2 square foot) energy impacts for this measure for cooling only and cooling + heating impacts respectively. Typical and deemed values are based on the algorithms and stipulated values described below.39 The typical and deemed values reported in this chapter are based on a weighted average across multiple building types. The cooling savings assume either DX or Hydronic cooling (depending on what is considered ‘typical’ for that building type) while the heating component assumes DX air-cooled heat pumps. Table 2-32 Typical Savings Estimates for Wall Insulation (Cooling Only) Retrofit New Construction Deemed Savings Unit Insulation ft2 Insulation ft2 Average Unit Energy Savings 0.044 kWh 0.003 kWh Average Unit Peak Demand Savings 0.028 W 0.002 W Average Gas Impacts40 .022 Therms .001 Therms Expected Useful Life 25 Years 25 Years Average Material & Labor Cost $ 0.66 n/a Average Incremental Cost n/a $ 0.12 Stacking Effect End-Use Cooling 39 See spreadsheet “6-TypicalCalcs_WallInsul.xlsx” for assumptions and calculations used to estimate the typical unit energy savings and incremental costs for cooling savings. 40 Note that the reported gas impacts assume that if savings are being claimed for cooling only the facility is gas heated. If the facility is electrically heated then these gas impacts are not applicable and savings should be based on the following table. Wall Insulation 49 Table 2-33 Typical Savings Estimates for Wall Insulation (Cooling & Heating) Retrofit New Construction Deemed Savings Unit Insulation ft2 Insulation ft2 Average Unit Energy Savings 0.414 kWh 0.028 kWh Average Unit Peak Demand Savings 0.028 W 0.002 W Expected Useful Life 25 Years 25 Years Average Material & Labor Cost $ 0.66 n/a Average Incremental Cost n/a $ 0.12 Stacking Effect End-Use Heating, Cooling 2.6.1. Definition of Eligible Equipment Eligible wall area is limited to the treated wall area of exterior walls (gross wall area, less window and door) where the insulation has been installed to the proposed R-value. Insulation must be installed in buildings, or portions of buildings, with central mechanical air conditioning or PTAC/PTHP systems. Qualifying wall insulation can be rigid foam, fiberglass bat, blown-in fiberglass or cellulose, assuming it meets or exceeds the required R-value. Radiant barriers will not be allowed as a substitute for insulation. The savings estimates for retrofit projects assume the baseline building has no wall insulation (e.g. an empty cavity). 2.6.2. Definition of Baseline Equipment Baseline equipment for this measure is determined by the nature of the project. There are two possible scenarios: retrofit (early replacement) or new construction. Note that heating savings are only applicable for facilities with electric heating. Retrofit (Early Replacement) If the project is retrofitting pre-existing insulation and the project does not represent a major renovation then the baseline efficiency is defined by the pre-existing insulation. New Construction (New Construction, Replace on Burnout) For New Construction, the baseline efficiency is defined as the minimum allowable R-value by the prevailing building energy code or standard according to which the project was permitted. Current applicable standards are defined by ASHRAE 90.1-2004 and 90.1-2007. 2.6.3. Algorithms The following energy and demand savings algorithms are applicable for this measure: ∆kWh = ∆kWhcool + ∆kWhheat ∆kWhcool = A * (CDD * 24)/(SEER * 1000) * (1/Rbase meas ∆kWhheat = A * (HDD * 24)/(HSPF * 3413) * (1/Rbase – 1/Rmeas) ∆kWpeak = ∆kWhcool / EFLHcool X CF Wall Insulation 50 2.6.4. Definitions A Area of the insulation that was installed in square feet HDD Heating degree days, refer to Table 2-38 for typical heating degree days for different buildings. When possible, actual base temperatures should be used different buildings. When possible, actual base temperatures should be used base meas for various building types are stipulated in Table 2-40 as the ratio of the Annual cooling provided by the air conditioner (in BTUs), to the total electrical input (in Watts). Note that the IEER is an appropriate following formula to estimate from the EER: 41 2 (described above) as applied to Heat Pumps in heating mode. If only the heat pump COP is available then use the following: 2 ∆kWh/UnitRetrofit Typical measure savings on a per unit basis. ∆kWhNew Const efficient qualifying unit representing a conservative savings estimate 2.6.5. Sources 1. ASHRAE, Standard 90.1-2004. 2. ASHRAE, Standard 90.1-2007. 3. California DEER Prototypical Simulation models (modified), eQUEST-DEER 3-5.42 4. California DEER Effective Useful Life worksheets: EUL_Summary_10-1-08.xls43 41 Note that this formula is an approximation and should only be applied to EER values up to 15 EER. 42 Prototypical building energy simulations were used to generate Idaho specific Heating and Cooling Interactive Factors and Coincidence factors for various building and heating fuel types. 43 After reviewing the sources feeding into the DEER value of 20 years it was found that the 20 year determination was based on a DEER policy for maximum EUL. Since DEER sources supported a higher EUL the higher EUL is used here. Wall Insulation 51 2.6.6. Stipulated Values The following tables stipulate allowable values for each of the variables in the energy and demand savings algorithms for this measure. Table 2-34 Deemed Energy Savings for Wall Insulation - Retrofit44 W/ft2 kWh/ft2 Cost/ft2 R-2.5 to R-11 Cooling .028 .044 $0.66 Heating 0 .370 Cooling & Heating .028 .414 R-2.5 to R-19 Cooling .032 .050 $0.92 Heating 0 .416 Cooling & Heating .032 .465 Table 2-35 Deemed Energy Savings for Wall Insulation – New Construction45 W/ft2 kWh/ft2 Cost/ft2 R-13 to R-19 Cooling .002 .003 $0.12 Heating 0 .025 Cooling & Heating .002 .028 R-13 to R-21 Cooling .003 .004 $0.16 Heating 0 .030 Cooling & Heating .003 .033 44 See spreadsheet “6-TypicalCalcs_WallInsul.xlsx” for assumptions and calculations used to estimate the deemed unit energy savings. 45 See spreadsheet “6-TypicalCalcs_WallInsul.xlsx” for assumptions and calculations used to estimate the deemed unit energy savings. Wall Insulation 52 Table 2-36 Wall Insulation: Code Minimum R-values for Nonresidential Buildings in Zone 546 Climate Zone Opaque Element ASHRAE 90.1 2004 Insulation ASHRAE 90.1 2007 Insulation Walls, Above-Grade R-13.0 R-13.0 + R-3.8 ci Wall, Below-Below-Grade Wall NR R-7.5 ci Table 2-37 Wall Insulation: Code Minimum R-values for Nonresidential Buildings in Zone 647 Climate Zone 6 Opaque Element Walls, Above- Grade Wood-Framed R-13.0 R-13.0 + R-7.5 ci 46 Values stipulated from Table 5.5-5 ASHRAE 2004 and 2007. c.i. = continuous insulation, NR = no requirement 47 Values stipulated from Table 5.5-6 in ASHRAE 2004 and 2007. c.i. = continuous insulation, NR = no requirement Wall Insulation 53 Table 2-38 Stipulated Heating and Cooling Degree Days by Building Type48 Zone 5 Zone 6 Building Type HDD CDD HDD CDD Assembly 256 104 274 91 Community College 229 116 214 101 Conditioned Storage 256 73 290 72 Fast Food Restaurant 258 103 284 81 Full Service Restaurant 273 88 289 76 High School 253 112 290 75 Hospital 272 93 293 94 Hotel 225 140 268 97 Large Retail 1 Story 240 122 264 101 Large Retail 3 Story 242 103 274 90 Large Office 229 131 247 121 Light Manufacturing 241 121 271 94 Medical Clinic 280 85 293 72 Motel 199 166 285 80 Multi Family 219 121 247 72 Nursing Home 300 65 300 79 Primary School 250 115 286 79 Small Office 226 131 256 106 Small Retail 244 117 271 94 University 229 131 247 109 48 Values obtained from simulations of the DEER input models using eQuest to obtain typical baseline temperatures for each building. TMY3 weather data was collected and averaged over the ASHRAE weather Zones 5 and 6 to create heating and cooling degree days using the typical baseline temperatures. Wall Insulation 54 Table 2-39 HVAC Coincidence Factors by Building Type Building Type Coincidence Factor Assembly 0.47 Education - Community College 0.54 Education - Primary School 0.1 Education - Secondary School 0.1 Education - University 0.53 Grocery 0.54 Health/Medical - Hospital 0.82 Health/Medical - Nursing Home 0.49 Lodging - Hotel 0.67 Lodging - Motel 0.63 Manufacturing - Light Industrial 0.46 Office - Large 0.58 Office - Small 0.51 Restaurant - Fast-Food 0.48 Restaurant - Sit-Down 0.46 Retail - 3-Story Large 0.66 Retail - Single-Story Large 0.56 Retail - Small 0.49 Storage - Conditioned 0.41 Wall Insulation 55 Table 2-40 Heating and Cooling Equivalent Full Load Hours (EFLH) by Building Type49 Zone 5 Zone 6 Building Type EFLH Cooling EFLH Heating EFLH Cooling EFLH Heating Assembly 879 966 758 1059 Education - Primary School 203 299 173 408 Education - Secondary School 230 406 196 514 Education - Community College 556 326 530 456 Education - University 697 341 721 449 Grocery 3437 1825 3762 2011 Health/Medical - Hospital 1616 612 1409 679 Health/Medical - Nursing Home 1049 1399 884 1653 Lodging - Hotel 1121 621 1075 780 Lodging - Motel 978 682 937 796 Manufacturing - Light Industrial 530 699 415 1088 Office - Large 746 204 680 221 Office - Small 607 256 567 360 Restaurant - Sit-Down 811 624 716 709 Restaurant - Fast-Food 850 722 734 796 Retail - 3-Story Large 765 770 644 998 Retail - Single-Story Large 724 855 576 998 Retail - Small 726 886 619 1138 Storage - Conditioned 335 688 242 989 49 Prototypical building energy simulations were used to generate Idaho specific heating and cooling equivalent full load hours for various buildings. Wall Insulation 56 2.7. Ceiling Insulation The following algorithms and assumptions are applicable to ceiling insulation installed in commercial spaces which are more efficient than existing insulation or prevailing codes and standards. Ceiling insulation is rated by its R-value. An R-value indicates its resistance to heat flow (where a higher the R-value indicates a greater insulating effectiveness). The R-value depends on the type of insulation including its material, thickness, and density. When calculating the R-value of a multilayered installation, add the R-values of the individual layers. Table 2-41 summarizes the ‘typical’ expected (per insulation ft2 square foot) energy impacts for this measure. Table 2-42 summarizes the deemed energy savings for the specific insulation upgrade cited. Typical and deemed values are based on the algorithms and stipulated values described below. The typical and deemed values reported in this chapter are based on a weighted average across multiple building types. The cooling savings assume either DX or Hydronic cooling (depending on what is considered ‘typical’ for that building type) while the heating component assumes DX air-cooled heat pumps. Table 2-41 Typical Savings Estimates for Ceiling Insulation (Cooling Only)50 Retrofit New Construction Deemed Savings Unit Insulation ft2 Insulation ft2 Average Unit Energy Savings .006 kWh .0007 kWh Average Unit Peak Demand Savings .005 W .0005 W Average Gas Impacts .003 Therms 0 Therms51 Expected Useful Life 25 Years 25 Years Average Material & Labor Cost $ 1.38 n/a Average Incremental Cost n/a $ 0.20 Stacking Effect End-Use Cooling 50 See spreadsheet “7-TypicalCalcs_CeilingInsul.xlsx” for assumptions and calculations used to estimate the typical unit energy savings and incremental costs for cooling savings. Note that the reported gas impacts assume that if savings are being claimed for cooling only the facility is gas heated. If the facility is electrically heated then these gas impacts are not applicable and savings should be based on the following table. 51 While the therms impact for this measure is technically non-zero it is sufficiently small as to be considered negligible. Ceiling Insulation 57 Table 2-42 Typical Savings Estimates for Ceiling Insulation (Cooling & Heating)52 Retrofit New Construction Deemed Savings Unit Insulation ft2 Insulation ft2 Average Unit Energy Savings .035 kWh .007 kWh Average Unit Peak Demand Savings .002 W .005 W Expected Useful Life 25 Years 25 Years Average Material & Labor Cost $ 1.38 n/a Average Incremental Cost n/a $ 0.20 Stacking Effect End-Use Heating, Cooling 2.7.1. Definition of Eligible Equipment Eligible roof/ceiling area is limited to buildings or potions of buildings with central mechanical air conditioning or PTAC systems. Qualifying ceiling insulation can be rigid foam, fiberglass bat, or blown-in fiberglass or cellulose a long as material is eligible, assuming it meets or exceeds the required R-value. The insulation must upgrade from R11 or less to a minimum of R24 or from R19 or less to a minimum of R38. 2.7.2. Definition of Baseline Equipment Baseline equipment for this measure is determined by the nature of the project. There are two possible scenarios: retrofit (early replacement) or new construction. Retrofit (Early Replacement) If the project is retrofitting pre-existing insulation then the baseline efficiency is defined by the pre-existing insulation. New Construction (New Construction, Replace on Burnout) For New Construction, the baseline efficiency is defined as the minimum allowable R-value by the prevailing building energy code or standard according to which the project was permitted. Current applicable standards are defined by ASHRAE 90.1-2004 and 90.1-2007. 2.7.3. Algorithms The following energy and demand savings algorithms are applicable for this measure: ∆∆∆ ∆ ∆ ∆∆ 52 See spreadsheet “7-TypicalCalcs_CeilingInsul.xlsx” for assumptions and calculations used to estimate the typical unit energy savings and incremental costs for cooling and heating savings. Ceiling Insulation 58 2.7.4. Definitions A Area of the insulation that was installed in square feet HDD Heating degree days, refer to Table 2-47 for typical heating degree days for different buildings. When possible, actual base temperatures should be base meas Values for various building types are stipulated in Table 2-49 as the ratio of the Annual cooling provided by the air conditioner (in BTUs), to the total electrical input (in Watts). Note that the IEER is an appropriate equivalent. If the SEER or IE following formula to estimate from the EER: 53 2 (described above) as applied to Heat Pumps in heating mode. If only the heat pump COP is available then use the following: 2 ∆kWh/UnitRetrofit Typical measure savings on a per unit basis. ∆kWhNew Const efficient qualifying unit representing a conservative savings estimate 2.7.5. Sources 1. ASHRAE, Standard 90.1-2004. 2. ASHRAE, Standard 90.1-2007. 3. California DEER Prototypical Simulation models (modified), eQUEST-DEER 3-5.54 4. California DEER Effective Useful Life worksheets: EUL_Summary_10-1-08.xls55 53 Note that this formula is an approximation and should only be applied to EER values up to 15 EER. 54 Prototypical building energy simulations were used to generate Idaho specific Heating and Cooling Interactive Factors and Coincidence factors for various building and heating fuel types. 55 After reviewing the sources feeding into the DEER value of 20 years it was found that the 20 year determination was based on a DEER policy for maximum EUL. Since DEER sources supported a higher EUL the higher EUL is used here. Ceiling Insulation 59 2.7.6. Stipulated Values The following tables stipulate allowable values for each of the variables in the energy and demand savings algorithms for this measure. Table 2-43 Deemed Energy Savings for Ceiling Insulation - Retrofit56 Insulation Values Cooling Heating Cooling Heating R-11 to R-24 0.005 0.000 0.005 0.007 0.059 0.066 R-11 to R-38 0.006 0.000 0.006 0.009 0.077 0.087 R-11 to R-49 0.006 0.000 0.006 0.010 0.084 0.094 R-19 to R-38 0.002 0.000 0.002 0.004 0.032 0.035 R-19 to R-49 0.003 0.000 0.003 0.005 0.039 0.043 Weighted: 0.005 0.000 0.005 0.006 0.053 0.059 Table 2-44 Deemed Energy Savings for Ceiling Insulation – New Construction57 W/ft2 kWh/ft2 R-38 to R-49 Cooling .0005 .0007 Heating 0 .006 Cooling & Heating .0005 .007 56 See spreadsheet “7-TypicalCalcs_CeilingInsul.xlsx” for assumptions and calculations used to estimate the deemed unit energy savings. 57 See spreadsheet “7-TypicalCalcs_CeilingInsul.xlsx” for assumptions and calculations used to estimate the deemed unit energy savings. Ceiling Insulation 60 Table 2-45 ASHRAE Baseline R–values for Nonresidential Buildings in Zone 558 Zone 5 Nonresidential 2004 Nonresidential 2007 Opaque Element Insulation Min. R-Value Insulation Min. R-Value Insulation Entirely above Deck R-15.0 c.i. R-20.0 c.i. Metal Building R-19.0 R-19.0 Attic and Other R-30.0 R-38.0 Table 2-46 ASHRAE Baseline R–values for Nonresidential Buildings in Zone 659 Zone 6 Nonresidential 2004 Nonresidential 2007 Opaque Element Insulation Min. R-Value Insulation Min. R-Value Insulation Entirely above Deck R-15.0 c.i. R-20.0 c.i. Metal Building R-19.0 R-19.0 Attic and Other R-38.0 R-38.0 58 Values stipulated from ASHRAE 90.1 2004 and 2007 Table 5.5-5 59 Values stipulated from ASHRAE 90.1 2004 and 2007 Table 5.5-6 Ceiling Insulation 61 Table 2-47 Base Heating and Cooling Degree Days by Building Type60 Zone 5 Zone 6 Building Type HDD CDD HDD CDD Assembly 256 104 274 91 Community College 229 116 214 101 Conditioned Storage 256 73 290 72 Fast Food Restaurant 258 103 284 81 Full Service Restaurant 273 88 289 76 High School 253 112 290 75 Hospital 272 93 293 94 Hotel 225 140 268 97 Large Retail 1 Story 240 122 264 101 Large Retail 3 Story 242 103 274 90 Large Office 229 131 247 121 Light Manufacturing 241 121 271 94 Medical Clinic 280 85 293 72 Motel 199 166 285 80 Multi Family 219 121 247 72 Nursing Home 300 65 300 79 Primary School 250 115 286 79 Small Office 226 131 256 106 Small Retail 244 117 271 94 University 229 131 247 109 60 Values obtained from simulations of the DEER input models using eQuest to obtain typical baseline temperatures for each building. TMY3 weather data was collected and averaged over the ASHRAE weather Zones 5 and 6 to create heating and cooling degree days using the typical baseline temperatures. Ceiling Insulation 62 Table 2-48 HVAC Coincidence Factors by Building Type Building Type Coincidence Factor Assembly 0.47 Education - Community College 0.54 Education - Primary School 0.10 Education - Secondary School 0.10 Education - University 0.53 Grocery 0.54 Health/Medical - Hospital 0.82 Health/Medical - Nursing Home 0.49 Lodging - Hotel 0.67 Lodging - Motel 0.63 Manufacturing - Light Industrial 0.46 Office - Large 0.58 Office - Small 0.51 Restaurant - Fast-Food 0.48 Restaurant - Sit-Down 0.46 Retail - 3-Story Large 0.66 Retail - Single-Story Large 0.56 Retail - Small 0.49 Storage - Conditioned 0.41 Ceiling Insulation 63 Table 2-49 Stipulated Equivalent Full Load Hours (EFLH) by Building Type61 Zone 5 Zone 6 Building Type EFLH Cooling EFLH Heating EFLH Cooling EFLH Heating Assembly 879 966 758 1059 Education - Primary School 203 299 173 408 Education - Secondary School 230 406 196 514 Education - Community College 556 326 530 456 Education - University 697 341 721 449 Grocery 3437 1825 3762 2011 Health/Medical - Hospital 1616 612 1409 679 Health/Medical - Nursing Home 1049 1399 884 1653 Lodging - Hotel 1121 621 1075 780 Lodging - Motel 978 682 937 796 Manufacturing - Light Industrial 530 699 415 1088 Office - Large 746 204 680 221 Office - Small 607 256 567 360 Restaurant - Sit-Down 811 624 716 709 Restaurant - Fast-Food 850 722 734 796 Retail - 3-Story Large 765 770 644 998 Retail - Single-Story Large 724 855 576 998 Retail - Small 726 886 619 1138 Storage - Conditioned 335 688 242 989 61 Prototypical building energy simulations were used to generate Idaho specific heating and cooling equivalent full load hours for various buildings. Ceiling Insulation 64 2.8. Reflective Roof This section covers installation of “cool roof” roofing materials in commercial buildings. Energy and demand saving are realized through reductions in the building cooling loads. The approach utilizes DOE-2.2 simulations on a series of commercial DEER prototypical building models. Table 2-50 and Table 2-51 summarize the ‘typical’ expected (per ft2) energy impacts for this measure. Typical values are based on the algorithms and stipulated values described below. Table 2-50 Summary Deemed Savings Estimates for Low-Slope Roof (2:12 or less) Reflective Roof Retrofit New Construction Deemed Savings Unit ft2 ft2 Average Unit Energy Savings 0.116 kWh 0.116 kWh Average Unit Peak Demand Savings 0.095 W 0.095 W Expected Useful Life 15 Years 15 Years Average Material & Labor Cost Table 2-51 Summary Deemed Savings Estimates for Steep-Slope Roof (>2:12) Reflective Roof Retrofit New Construction Deemed Savings Unit ft2 ft2 Average Unit Energy Savings 0.021 kWh 0.021 kWh Average Unit Peak Demand Savings 0.017 W 0.017 W Expected Useful Life62 15 Years 15 Years Average Material & Labor Cost63 $ 7.90 n/a Average Incremental Cost64 n/a $0.11 Stacking Effect End-Use Cooling 2.8.1. Definition of Eligible Equipment Eligible equipment includes all reflective roofing materials when applied to the roof above a space with central mechanical air conditioning or PTAC systems. The roof treatment must be Energy Star rated or tested through a Cool Roof Rating Council (CRRC) accredited laboratory. For low-slope (2:12 or less) roofs, the roof products must have an solar reflectivity of at least 62 From 2008 Database for Energy-Efficiency Resources (DEER), Version 2008.2.05, “Effective/Remaining Useful Life Values”, California Public Utilities Commission, December 16, 2008 63 Labor costs from 2005 Database for Energy-Efficiency Resources (DEER), Version 2005.2.01, “Technology and Measure Cost Data”, California Public Utilities Commission, October 26, 2005 64 Material costs from common roof types found in EPA’s Reducing Urban Heat Islands: Compendium of Strategies: http://www.epa.gov/heatisld/resources/pdf/CoolRoofsCompendium.pdf Reflective Roof 65 0.70 and thermal emittance of 0.75. For steep slope(greater than 2:12) roofs, minimum solar reflectance is 0.25. Note that facilities with pre-existing cool roofs are not eligible for this measure. 2.8.2. Definition of Baseline Equipment There are two possible project baseline scenarios – retrofit and new construction. Retrofit (Early Replacement) The baseline equipment for retrofit projects is the pre-existing (non-cool roof) roofing material. New Construction (Includes Major Remodel & Replace on Burn-Out) The baseline for new construction projects is established by the constructions and materials typically employed for similar new construction buildings and roof constructions. For the purposes of calculating typical energy savings for this measure it is assumed that the baseline roofing material has a reflectance of 0.15.65 2.8.3. Algorithms The following energy and demand savings algorithms are applicable for this measure: ∆∆ ∆∆ 2.8.4. Definitions ∆kWh Expected energy savings between baseline and installed equipment. ∆kW Expected demand reduction between baseline and installed equipment. ∆kWh/Unit Per unit energy savings as stipulated in Table 2-52 and Table 2-53 according to ∆kW/Unit Per unit demand reduction as stipulated in Table 2-52 and Table 2-53 according 2 2.8.5. Sources 1. ASHRAE, Standard 90.1-2004. 2. ASHRAE, Standard 90.1-2007. 3. California DEER Prototypical Simulation models, eQUEST-DEER 3-5.66 4. ASHRAE. 2006. Weather data for building design standards. ANSI/ASHRAE Standard 169-2006. 65 Value derived using common roof types performance specifications found in the EPA publication Reducing Urban Heat Islands: Compendium of Strategies: http://www.epa.gov/heatisld/resources/pdf/CoolRoofsCompendium.pdf 66 Prototypical building energy simulation models were used to obtain U-Factor and SHGC values for each building type. Reflective Roof 66 2.8.6. Sources 1. 2004-2005 Database for Energy Efficiency Resources (DEER) Update Study. December 2005 2. 2008 Database for Energy-Efficiency Resources (DEER), Version 2008.2.05, “Effective/Remaining Useful Life Values”, California Public Utilities Commission, December 16, 2008 3. 2005 Database for Energy-Efficiency Resources (DEER), Version 2005.2.01, “Technology and Measure Cost Data”, California Public Utilities Commission, October 26, 2005 2.8.7. Stipulated Values The following tables stipulate allowable values for each of the variables in the energy and demand savings algorithms for this measure. Table 2-52 Unit Energy Savings for Low-Slope (<= 2:12) Reflective Roof67 Building Type kWh W kWh W Primary School 0.082 0.076 0.062 0.059 Secondary School 0.088 0.060 0.052 0.046 Community College 0.392 0.075 0.449 0.068 University 0.148 0.092 0.141 0.083 Hospital 0.086 0.050 0.076 0.052 Nursing Home 0.120 0.096 0.101 0.087 Hotel 0.137 0.054 0.124 0.049 Motel 0.099 0.152 -0.014 0.135 Light Manufacturing 0.078 0.069 0.062 0.062 Small Office 0.102 0.089 0.089 0.083 Large Office 0.202 0.227 0.167 0.183 Full Service Restaurant (Sit-Down) 0.119 0.098 0.092 0.084 Fast Food 0.072 0.046 0.053 0.041 Small Retail 0.117 0.099 0.095 0.084 Large 1-story Retail 0.140 0.112 0.112 0.095 3-story Retail 0.087 0.057 0.098 0.049 Conditioned Storage 0.049 0.051 0.018 0.014 67 See spreadsheet “8-TypicalCalcs_CoolRoof.xlsx” for assumptions and calculations used to estimate the typical unit energy savings. Reflective Roof 67 Table 2-53 Unit Energy Savings for Steep-Slope (> 2:12) Reflective Roof68 Building Type kWh W kWh W Primary School 0.015 0.014 0.012 0.011 Secondary School 0.015 0.012 0.009 0.009 Community College 0.076 0.013 0.071 0.011 University 0.027 0.016 0.021 0.014 Hospital 0.014 0.008 0.013 0.008 Nursing Home 0.022 0.017 0.019 0.016 Hotel 0.026 0.009 0.028 0.008 Motel 0.017 0.026 -0.002 0.024 Light Manufacturing 0.014 0.012 0.011 0.011 Small Office 0.018 0.016 0.016 0.015 Large Office 0.037 0.038 0.032 0.030 Full Service Restaurant (Sit-Down) 0.021 0.017 0.017 0.015 Fast Food 0.013 0.008 0.010 0.007 Small Retail 0.021 0.018 0.017 0.015 Large 1-story Retail 0.025 0.020 0.020 0.017 3-story Retail 0.013 0.011 0.018 0.009 Conditioned Storage 0.010 0.012 0.006 0.005 68 See spreadsheet “8-TypicalCalcs_CoolRoof.xlsx” for assumptions and calculations used to estimate the typical unit energy savings. Reflective Roof 68 2.9. Efficient Windows The following algorithm and assumptions are applicable to efficient windows in commercial spaces which provide a lower U-value than existing windows or prevailing codes and standards. Savings will be realized through reductions in the buildings cooling and heating loads. Note that window films and windows with too low an SHGC value can for many buildings increase the heating loads (unless the building has a significant internal load as is the case for example in hospitals and/or data centers). In a heating dominated climate such as Idaho the increase in heating loads can negate any reduction in the cooling loads. Energy impacts for this measure are largely due to the improved U-Value and care should be taken when selecting windows to ensure that the SHGC values are appropriate for the building and climate. Table 2-54 and Table 2-55 summarize the ‘typical’ expected (per window ft2) energy impacts for this measure. Typical values are based on the algorithms and stipulated values described below. 69 Table 2-54 Typical Savings Estimates for Efficient Windows (Cooling Only) Retrofit New Construction Deemed Savings Unit ft2 Window Glass ft2 Window Glass Average Unit Energy Savings 1.51 kWh n/a Average Unit Peak Demand Savings 1.11 W n/a Average Gas Impacts70 0.13 Therms n/a Expected Useful Life 25 Years n/a Average Material & Labor Cost $ 20.66 n/a Average Incremental Cost n/a n/a Stacking Effect End-Use Cooling 69 Average unit energy and peak demand cooling savings are based on a weighted average of electric resistance and heat pump savings only. Average unit energy and peak demand cooling savings are based on a weighted average of chiller and dx cooling only. See spreadsheet “9-TypicalCalcs_Windows.xlsx” for additional assumptions and calculations, EUL, and incremental cost. 70 Note that the reported gas impacts assume that if savings are being claimed for cooling only the facility is gas heated. If the facility is electrically heated then these gas impacts are not applicable and savings should be based on the following table. Efficient Windows 69 Table 2-55 Typical Savings Estimates for Efficient Windows (Heating and Cooling) Retrofit New Construction Deemed Savings Unit ft2 Window Glass ft2 Window Glass Average Unit Energy Savings 8.47 kWh n/a Average Unit Peak Demand Savings 1.11 W n/a Expected Useful Life 25 Years n/a Average Material & Labor Cost $ 20.66 n/a Average Incremental Cost n/a n/a Stacking Effect End-Use Heating, Cooling Table 2-56 Typical Savings Estimates for Premium Windows (Cooling Only) Retrofit New Construction Deemed Savings Unit ft2 Window Glass ft2 Window Glass Average Unit Energy Savings 2.12 kWh 0.40 kWh Average Unit Peak Demand Savings 1.55 W 0.32 W Average Gas Impacts71 0.16 Therms 0.10 Therms Expected Useful Life 25 Years 25 Years Average Material & Labor Cost $ 22.08 n/a Average Incremental Cost n/a $ 5.92 Stacking Effect End-Use Cooling Table 2-57 Typical Savings Estimates for Premium Windows (Cooling and Heating) Retrofit New Construction Deemed Savings Unit ft2 Window Glass ft2 Window Glass Average Unit Energy Savings 10.6 kWh 5.89 kWh Average Unit Peak Demand Savings 1.55 W 0.32 W Expected Useful Life 25 Years 25 Years Average Material & Labor Cost $ 22.08 n/a Average Incremental Cost n/a $ 5.92 Stacking Effect End-Use Heating, Cooling 71 Note that the reported gas impacts assume that if savings are being claimed for cooling only the facility is gas heated. If the facility is electrically heated then these gas impacts are not applicable and savings should be based on the following table. Efficient Windows 70 2.9.1. Definition of Eligible Equipment In order to be considered eligible equipment windows must be independently tested and certified according to the standards established by the National Fenestration Rating Council (NFRC). While the NFRC does provide such testing and certification - any NFRC-licensed independent certification and inspection agency can provide certification. One example of such a body is the American Architectural Manufacturers Association (AAMA). In addition, eligible windows must meet or exceed the following performance ratings: Efficient Windows: SHGC = any and U-factor <= 0.42 Premium Windows: SHGC <= any and U-factor <= 0.3 Window films and shades are not eligible under this measure as they reduce the SHGC without providing an appreciable improvement in the U-Value and in many circumstances their addition would result in an increased heating load which negates or exceeds the reduction in cooling loads. 2.9.2. Definition of Baseline Equipment Baseline equipment for this measure is determined by the nature of the project. There are two possible scenarios: retrofit (early replacement) or new construction. Retrofit (Early Replacement) If the project is retrofitting pre-existing equipment than the baseline efficiency is defined by the pre-existing windows. New Construction (Includes Major Remodel & Replace on Burn-Out) For new construction, the baseline efficiency is defined as the minimum allowable window performance in the prevailing building energy code or standard to which the project was permitted. Current standards are defined by ASHRAE 90.1-2004 and 90.1-2007. 2.9.3. Algorithms The following energy and demand savings algorithms are applicable for this measure: Δ Δ Heating + Δ Cooling = ΔkWHeating * EFLH ΔkWCooling * EFLH Δ Heating out in t,Heating Heating Δ Cooling t,Cooling Cooling Δ peak Δ Cooling 2.9.4. Definitions ΔkWh Expected energy savings between baseline and installed equipment. ΔkWpeak Expected demand reduction between baseline and installed equipment. Efficient Windows 71 Δ Heating/Cooling Heating Cooling in out t COP Coefficient of performance found in Table 2-62. COP = EER / 3.412 types are stipulated in Table 2-63. When available, actual system hours of which occurs during Idaho Power’s peak period which can be found in Table 2.9.5. Stipulated Values The following tables stipulate allowable values for each of the variables in the energy and demand savings algorithms for this measure. Table 2-58 Retrofit Deemed Savings per Sq. Ft. Orientation Savings Type kWh/sq. ft. kW/sq. ft. kWh/sq. ft. kW/sq. ft. North South West East Average Efficient Windows 72 Table 2-59 New Construction Deemed Savings per Sq. Ft. Orientation Savings Type kWh/sq. ft. kW/sq. ft. North South West East Average Efficient Windows 73 Table 2-60 Calculated Heating/Cooling Eti for each Building Type72 Weather Zone 5 Weather Zone 6 Heating Cooling Heating Cooling Building Type Electric Heat Chiller DX Electric Heat Chiller DX Education - - 43.3 - 124.06 - 47.41 - 143.21 Health/Medical - 44.95 - 131.78 - 48.23 - 133.79 - Manufacturing - Light 41.7 - 119.09 - 44.25 - 132.94 - Retail - Single-Story 41.7 - 117.66 - 42.73 - 128.46 - 72 See spreadsheet “9-TypicalCalcs_Windows.xlsx” for assumptions and calculations used to estimate the typical unit energy savings and incremental costs. Efficient Windows 74 Table 2-61 Baseline U-Factor and SHGC for Each Building73 Building U-Factor North Facing Non-North Facing Assembly 0.81 0.70 0.65 Education - Primary School 0.81 0.70 0.65 Education - Secondary School 0.81 0.70 0.65 Education - Community College 0.81 0.70 0.64 Education - University 1.04 0.83 0.84 Grocery 0.81 0.71 0.70 Health/Medical - Hospital 0.81 0.70 0.65 Health/Medical - Nursing Home 0.81 0.70 0.64 Lodging - Hotel 0.81 0.70 0.64 Lodging - Motel 0.81 0.70 0.64 Manufacturing - Bio/Tech 0.81 0.71 0.70 Manufacturing - Light Industrial 0.81 0.71 0.70 Office - Large 0.81 0.71 0.70 Office - Small 0.81 0.71 0.70 Restaurant - Sit-Down 0.81 0.71 0.70 Restaurant - Fast-Food 0.81 0.71 0.70 Retail - 3-Story Large 0.81 0.71 0.70 Retail - Single-Story Large 0.81 0.71 0.70 Retail - Small 0.81 0.71 0.70 Storage - Conditioned 0.81 0.71 0.70 Storage - Unconditioned 0.81 0.71 0.70 Warehouse - Refrigerated 0.81 0.71 0.70 Table 2-62 Average Heating/Cooling COP74 Heating Cooling Electric Resistance Heat Pump Chiller DX 2.6 3.6 5.1 2.9 73 See spreadsheet “9-TypicalCalcs_Windows.xlsx” for assumptions and calculations used to estimate the typical unit energy savings and incremental costs. 74 Average COP by heating/cooling type stipulated in ASHRAE 90.1 2004 and 2007 code baseline efficiencies. Efficient Windows 75 Table 2-63 Stipulated Equivalent Full Load Hours (EFLH) by Building Type75 Zone 5 Zone 6 Building Type EFLH Cooling EFLH Heating EFLH Cooling EFLH Heating Assembly 879 966 758 1059 Education - Primary School 203 299 173 408 Education - Secondary School 230 406 196 514 Education - Community College 556 326 530 456 Education - University 697 341 721 449 Grocery 3437 1825 3762 2011 Health/Medical - Hospital 1616 612 1409 679 Health/Medical - Nursing Home 1049 1399 884 1653 Lodging - Hotel 1121 621 1075 780 Lodging - Motel 978 682 937 796 Manufacturing - Light Industrial 530 699 415 1088 Office - Large 746 204 680 221 Office - Small 607 256 567 360 Restaurant - Sit-Down 811 624 716 709 Restaurant - Fast-Food 850 722 734 796 Retail - 3-Story Large 765 770 644 998 Retail - Single-Story Large 724 855 576 998 Retail - Small 726 886 619 1138 Storage - Conditioned 335 688 242 989 75 Prototypical building energy simulations were used to generate Idaho specific heating and cooling equivalent full load hours for various buildings. Efficient Windows 76 Table 2-64 HVAC Coincidence Factors by Building Type Building Type CF Assembly 0.47 Education - Community College 0.54 Education - Primary School 0.1 Education - Secondary School 0.1 Education - University 0.53 Grocery 0.54 Health/Medical - Hospital 0.82 Health/Medical - Nursing Home 0.49 Lodging - Hotel 0.67 Lodging - Motel 0.63 Manufacturing - Light Industrial 0.46 Office - Large 0.58 Office - Small 0.51 Restaurant - Fast-Food 0.48 Restaurant - Sit-Down 0.46 Retail - 3-Story Large 0.66 Retail - Single-Story Large 0.56 Retail - Small 0.49 Storage - Conditioned 0.41 Efficient Windows 77 2.10. HVAC Controls This section covers the implementation of HVAC controls in commercial buildings. HVAC controls include economizers, demand controlled ventilation (DCV), and EMS controls. The discussion of eligible equipment provides more detail regarding the individual measures. HVAC controls garner energy savings by optimizing the algorithms by which HVAC equipment are operated. The approach used in this TRM to estimate energy impacts from such measures is based on DOE-2.2 simulations of prototypical commercial building models.76 The controls measures included in this chapter do not encompass equipment optimization, retro-commissioning, or commissioning. Such projects are demonstrated to have significant variance in energy impacts and short measure lives (lack of persistence). They are more suitable for a custom approach and are not included in the TRM. Measures of this nature include temperature set-point and equipment staging optimization, thermostat set-back overrides, and behavioral or maintenance oriented measures. Table 2-65 though Table 2-67 summarize ‘typical’ expected (per ton of cooling) energy impacts for this measure. Typical values are based on the algorithms and stipulated values described below. 77 Table 2-65 Typical Savings Estimates for Air-Side Economizer Only (New and Repair) Retrofit New Construction Deemed Savings Unit Ton of cooling Ton of cooling Average Unit Energy Savings 288 kWh 193 kWh Average Unit Peak Demand Savings .0140 kW .0092 kW Average Unit Gas Savings 0 Therms 0 Therms Expected Useful Life 15 Years 15 Years Average Material & Labor Cost $ 155.01 (New) n/a 76 The prototypical building models are sourced from the DEER 2008. 77 See spreadsheet “10-TypicalCalcs_HVACcntrls.xlsx” for assumptions and calculations used to estimate the typical unit energy savings and incremental costs. Also note that the savings figures represented in these tables give equal weight to the four HVAC system types discussed later in this chapter Building Energy Management Controls 78 Table 2-66 Typical Savings Estimates for Demand Controlled Ventilation Only Retrofit New Construction Deemed Savings Unit CFM of Air Controlled CFM of Air Controlled Average Unit Energy Savings 0.80 kWh 0.30 kWh Average Unit Peak Demand Savings 0.08 W 0.02 W Average Unit Gas Savings 0.04 Therms 0.02 Therms Expected Useful Life 15 Years 15 Years Average Material & Labor Cost $0.44 n/a Average Incremental Cost n/a $0.30 Stacking Effect End-Use n/a Table 2-67 Typical Deemed Savings Estimates for EMS Controls w/ 2 Strategies Implemented78 Retrofit New Construction Deemed Savings Unit Ton of cooling Ton of cooling Average Unit Energy Savings 651 kWh 428 kWh Average Unit Peak Demand Savings .11 kW .07 kW Average Unit Gas Savings 6 Therms 4 Therms Expected Useful Life 15 Years 15 Years Average Material & Labor Cost $197.98 n/a Average Incremental Cost n/a $162.49 Stacking Effect End-Use n/a Table 2-68 Typical Deemed Savings Estimates for EMS Controls w/ 4 Strategies Implemented79 Retrofit New Construction Deemed Savings Unit Ton of cooling Ton of cooling Average Unit Energy Savings 820 kWh 495 kWh Average Unit Peak Demand Savings .21 kW .08 kW Average Unit Gas Savings 17 Therms 7 Therms Expected Useful Life 15 Years 15 Years Average Material & Labor Cost $197.98 n/a Average Incremental Cost n/a $162.49 Stacking Effect End-Use n/a 78 Assumes that (2) controls measures are implemented on average. 79 Assumes that (2) controls measures are implemented on average. Building Energy Management Controls 79 2.10.1. Definition of Eligible Equipment Eligible equipment is based on applicable HVAC system type (note that any building with a system type that isn’t included in Table 2-69 should follow a custom path) and appropriately implementing the controls measures listed in Table 2-70. Note that evaporative cooling equipment is not eligible for this measure. Table 2-69 HVAC System Types Item System Type 1 VAV with chilled water coils 2 Packaged Variable Air Volume System (PVAVS) 3 Packaged Variable Air Volume System (PVAVS) Gas Heat 4 Packaged Variable Air Volume System (PVAVS) Electric Reheat 5 Packaged Variable Volume and Temperature (PVVT) 6 Packaged Variable Volume and Temperature (PVVT) Heat Pump 7 Ground Source Heat Pump (GSHP) 8 Packaged Rooftop Unit / Split System 9 Packaged Rooftop Heat Pump Unit Table 2-70 EMS Measures Item Measure 1 Optimum Start/Stop 2 Economizer Controls 3 Demand Controlled Ventilation (DCV) 4 Supply Air Reset 5 Chilled Water Reset 6 Condenser Water Reset Eligibility requirements for each of the control strategies listed above are as follows: Optimum Start/Stop needed to meet the desired zone temperatures. The fan stop time is advanced until the fan run time matches that needed to meet the Economizer Controls The economizer is enabled whenever the outside air temperature is Demand Controlled Ventilation (DCV) The minimum outside air fraction is varied based on a DCV sensor. Supply Air Reset Chilled Water Reset Condenser Water Reset The cooling tower temperature floats with the load and wet-bulb Building Energy Management Controls 80 2.10.2. Definition of Baseline Equipment Baseline equipment for this measure is determined by the nature of the project. There are two possible scenarios: retrofit (early replacement) or new construction. Retrofit (Early Replacement) The baseline equipment for retrofit projects is an existing mechanical HVAC system (see list in Table 2-69 for eligible systems) that has not implemented the control strategy (or strategies) claimed in the project. See Table 2-70 for a list of eligible control strategies. Note that evaporative cooling equipment is not eligible for this measure. New Construction (Includes Major Renovations) The baseline equipment for new construction projects is an HVAC system (see list in Table 2-69 for eligible systems) that meets the local building energy codes and standards. Code Compliance Considerations for HVAC Controls Some of the EMS measures in Table 2-70 are required by code for certain buildings and HVAC systems. 2.10.3. Algorithms The following energy and demand savings algorithms are applicable for this measure: ∆∆ ∆∆ 2.10.4. Definitions ∆kWh Expected energy savings between baseline and installed equipment. ∆kW Expected demand reduction between baseline and installed equipment. ∆kWh/ton Energy savings on a per unit basis as stipulated in Table 2-71 though ∆kW/ton Demand reduction on a per unit basis as stipulated in Table 2-71 though Cap Capacity (in Tons) of the HVAC system on which the HVAC control(s) are 2.10.5. Sources 1. U.S. Bureau of Labor Statistics: http://www.bls.gov/data/inflation_calculator.htm 2. Database for Energy Efficiency Resources (DEER) 2008. Building Energy Management Controls 81 2.10.6. Stipulated Values The following tables stipulate allowable values for each of the variables in the energy and demand savings algorithms for this measure. Table 2-71 Energy Savings for Retrofit EMS Controls Climate Zone 5 # of Measures HVAC System Type kWh/Ton kW/Ton 1 2 3 VAV with chilled water coils 1,758 0.255 4 VAV with chilled water coils 1,783 0.273 5 6 1 Packaged Variable Air Volume System (PVAVS) 362 0.155 2 Packaged Variable Air Volume System (PVAVS) 769 0.157 3 4 5 Packaged Variable Air Volume System (PVAVS) n/a n/a 6 Packaged Variable Air Volume System (PVAVS) n/a n/a 1 2 3 Packaged Variable Air Volume System (PVAVS) Gas Heat 349 0.110 4 Packaged Variable Air Volume System (PVAVS) Gas Heat 349 0.110 5 6 1 Packaged Variable Air Volume System (PVAVS) Electric Reheat 966 0.101 2 Packaged Variable Air Volume System (PVAVS) Electric Reheat 1,077 0.102 3 4 5 Packaged Variable Air Volume System (PVAVS) Electric Reheat n/a n/a 6 Packaged Variable Air Volume System (PVAVS) Electric Reheat n/a n/a 1 2 3 Packaged Variable Volume and Temperature (PVVT) 421 0.117 4 Packaged Variable Volume and Temperature (PVVT) 421 0.117 5 6 1 Packaged Variable Volume and Temperature (PVVT) Heat Pump 382 0.105 Building Energy Management Controls 82 # of Measures HVAC System Type kWh/Ton kW/Ton 2 3 Packaged Variable Volume and Temperature (PVVT) Heat Pump 694 0.117 4 Packaged Variable Volume and Temperature (PVVT) Heat Pump 694 0.117 5 Packaged Variable Volume and Temperature (PVVT) Heat Pump n/a n/a 6 1 Ground Source Heat Pump (GSHP) 239 0.077 Ground Source Heat Pump (GSHP) 409 0.080 Ground Source Heat Pump (GSHP) 467 0.085 Ground Source Heat Pump (GSHP) 467 0.085 Ground Source Heat Pump (GSHP) n/a n/a Ground Source Heat Pump (GSHP) n/a n/a 1 Packaged Rooftop Unit / Split System 232 0.117 2 Packaged Rooftop Unit / Split System 476 0.119 3 4 5 6 Packaged Rooftop Unit / Split System n/a n/a 1 Packaged Rooftop Heat Pump Unit 401 0.117 2 Packaged Rooftop Heat Pump Unit 626 0.119 3 4 Packaged Rooftop Heat Pump Unit 758 0.125 5 6 Building Energy Management Controls 83 Table 2-72 Energy Savings for New Construction EMS Controls Climate Zone 5 # of Measures HVAC System Type kWh/Ton kW/Ton 1 VAV with chilled water coils 167 0.012 VAV with chilled water coils 550 0.013 VAV with chilled water coils 580 0.027 VAV with chilled water coils 583 0.027 VAV with chilled water coils 634 0.064 VAV with chilled water coils 660 0.077 Packaged Variable Air Volume System (PVAVS) 231 0.099 Packaged Variable Air Volume System (PVAVS) 543 0.100 Packaged Variable Air Volume System (PVAVS) 592 0.116 Packaged Variable Air Volume System (PVAVS) 592 0.116 Packaged Variable Air Volume System (PVAVS) n/a n/a Packaged Variable Air Volume System (PVAVS) n/a n/a Packaged Variable Air Volume System (PVAVS) Gas Heat 179 0.068 Packaged Variable Air Volume System (PVAVS) Gas Heat 283 0.069 Packaged Variable Air Volume System (PVAVS) Gas Heat 283 0.079 Packaged Variable Air Volume System (PVAVS) Gas Heat 283 0.079 Packaged Variable Air Volume System (PVAVS) Gas Heat n/a n/a Packaged Variable Air Volume System (PVAVS) Gas Heat n/a n/a Packaged Variable Air Volume System (PVAVS) Electric Reheat 468 0.068 Packaged Variable Air Volume System (PVAVS) Electric Reheat 570 0.069 Packaged Variable Air Volume System (PVAVS) Electric Reheat 776 0.069 Packaged Variable Air Volume System (PVAVS) Electric Reheat 776 0.069 Packaged Variable Air Volume System (PVAVS) Electric Reheat n/a n/a Packaged Variable Air Volume System (PVAVS) Electric Reheat n/a n/a Packaged Variable Volume and Temperature (PVVT) 137 0.072 Packaged Variable Volume and Temperature (PVVT) 306 0.074 Packaged Variable Volume and Temperature (PVVT) 311 0.085 Packaged Variable Volume and Temperature (PVVT) 311 0.085 Packaged Variable Volume and Temperature (PVVT) n/a n/a Packaged Variable Volume and Temperature (PVVT) n/a n/a Packaged Variable Volume and Temperature (PVVT) Heat Pump 271 0.072 Packaged Variable Volume and Temperature (PVVT) Heat Pump 441 0.074 Packaged Variable Volume and Temperature (PVVT) Heat Pump 559 0.086 Packaged Variable Volume and Temperature (PVVT) Heat Pump 559 0.086 Packaged Variable Volume and Temperature (PVVT) Heat Pump n/a n/a Packaged Variable Volume and Temperature (PVVT) Heat Pump n/a n/a Ground Source Heat Pump (GSHP) 159 0.053 Building Energy Management Controls 84 # of Measures HVAC System Type kWh/Ton kW/Ton 2 3 4 5 6 1 2 3 4 5 6 1 2 3 4 5 6 Building Energy Management Controls 85 Table 2-73 Energy Savings for Retrofit EMS Controls Climate Zone 6 # of Measures HVAC System Type kWh/Ton kW/Ton 1 VAV with chilled water coils 502 0.076 2 VAV with chilled water coils 1,212 0.085 4 VAV with chilled water coils 1,728 0.259 5 VAV with chilled water coils 1,806 0.302 6 VAV with chilled water coils 1,827 0.313 2 Packaged Variable Air Volume System (PVAVS) 677 0.137 3 Packaged Variable Air Volume System (PVAVS) 749 0.151 4 Packaged Variable Air Volume System (PVAVS) 749 0.151 5 6 Packaged Variable Air Volume System (PVAVS) n/a n/a 1 Packaged Variable Air Volume System (PVAVS) Gas Heat 209 0.078 2 Packaged Variable Air Volume System (PVAVS) Gas Heat 308 0.083 4 Packaged Variable Air Volume System (PVAVS) Gas Heat 308 0.089 5 Packaged Variable Air Volume System (PVAVS) Gas Heat n/a n/a 6 Packaged Variable Air Volume System (PVAVS) Gas Heat n/a n/a 2 Packaged Variable Air Volume System (PVAVS) Electric Reheat 1,142 0.091 3 Packaged Variable Air Volume System (PVAVS) Electric Reheat 1,663 0.092 4 Packaged Variable Air Volume System (PVAVS) Electric Reheat 1,663 0.092 5 6 Packaged Variable Air Volume System (PVAVS) Electric Reheat n/a n/a 1 Packaged Variable Volume and Temperature (PVVT) 203 0.082 2 Packaged Variable Volume and Temperature (PVVT) 373 0.099 4 Packaged Variable Volume and Temperature (PVVT) 376 0.106 5 Packaged Variable Volume and Temperature (PVVT) n/a n/a 6 Packaged Variable Volume and Temperature (PVVT) n/a n/a Packaged Variable Volume and Temperature (PVVT) Heat Pump 601 0.099 Packaged Variable Volume and Temperature (PVVT) Heat Pump 769 0.106 Packaged Variable Volume and Temperature (PVVT) Heat Pump 769 0.106 Packaged Variable Volume and Temperature (PVVT) Heat Pump n/a n/a Building Energy Management Controls 86 # of Measures HVAC System Type kWh/Ton kW/Ton 6 1 3 VAV with chilled water coils 5 VAV with chilled water coils 6 VAV with chilled water coils 1 Packaged Variable Air Volume (VAV) Unit 4 Packaged Variable Air Volume (VAV) Unit 6 Packaged Variable Air Volume (VAV) Unit n/a n/a 1 Packaged Rooftop Unit / Split System 2 Packaged Rooftop Unit / Split System 3 Packaged Rooftop Unit / Split System 4 Packaged Rooftop Unit / Split System Building Energy Management Controls 87 Table 2-74 Energy Savings for New Construction EMS Controls Climate Zone 6 # of Measures HVAC System Type kWh/Ton kW/Ton 1 VAV with chilled water coils 166 0.012 2 VAV with chilled water coils 551 0.013 3 VAV with chilled water coils 574 0.027 4 VAV with chilled water coils 577 0.027 5 VAV with chilled water coils 628 0.064 6 VAV with chilled water coils 655 0.077 1 Packaged Variable Air Volume System (PVAVS) 206 0.099 2 Packaged Variable Air Volume System (PVAVS) 480 0.100 3 Packaged Variable Air Volume System (PVAVS) 578 0.116 4 Packaged Variable Air Volume System (PVAVS) 578 0.116 5 Packaged Variable Air Volume System (PVAVS) n/a n/a 6 Packaged Variable Air Volume System (PVAVS) n/a n/a 1 Packaged Variable Air Volume System (PVAVS) Gas Heat 164 0.068 2 Packaged Variable Air Volume System (PVAVS) Gas Heat 247 0.069 3 Packaged Variable Air Volume System (PVAVS) Gas Heat 247 0.079 4 Packaged Variable Air Volume System (PVAVS) Gas Heat 247 0.079 5 Packaged Variable Air Volume System (PVAVS) Gas Heat n/a n/a 6 Packaged Variable Air Volume System (PVAVS) Gas Heat n/a n/a 1 Packaged Variable Air Volume System (PVAVS) Electric Reheat 506 0.068 2 Packaged Variable Air Volume System (PVAVS) Electric Reheat 588 0.069 3 Packaged Variable Air Volume System (PVAVS) Electric Reheat 772 0.069 4 Packaged Variable Air Volume System (PVAVS) Electric Reheat 772 0.069 5 Packaged Variable Air Volume System (PVAVS) Electric Reheat n/a n/a 6 Packaged Variable Air Volume System (PVAVS) Electric Reheat n/a n/a 1 Packaged Variable Volume and Temperature (PVVT) 125 0.072 2 Packaged Variable Volume and Temperature (PVVT) 269 0.074 3 Packaged Variable Volume and Temperature (PVVT) 272 0.085 4 Packaged Variable Volume and Temperature (PVVT) 272 0.085 5 Packaged Variable Volume and Temperature (PVVT) n/a n/a 6 Packaged Variable Volume and Temperature (PVVT) n/a n/a 1 Packaged Variable Volume and Temperature (PVVT) Heat Pump 300 0.072 2 Packaged Variable Volume and Temperature (PVVT) Heat Pump 444 0.074 3 Packaged Variable Volume and Temperature (PVVT) Heat Pump 607 0.086 4 Packaged Variable Volume and Temperature (PVVT) Heat Pump 607 0.086 5 Packaged Variable Volume and Temperature (PVVT) Heat Pump n/a n/a 6 Packaged Variable Volume and Temperature (PVVT) Heat Pump n/a n/a 1 Ground Source Heat Pump (GSHP) 164 0.053 Building Energy Management Controls 88 # of Measures HVAC System Type kWh/Ton kW/Ton 2 Ground Source Heat Pump (GSHP) 264 0.054 3 Ground Source Heat Pump (GSHP) 331 0.059 4 Ground Source Heat Pump (GSHP) 331 0.059 5 Ground Source Heat Pump (GSHP) n/a n/a 6 Ground Source Heat Pump (GSHP) n/a n/a 1 Packaged Rooftop Unit / Split System 172 0.098 2 Packaged Rooftop Unit / Split System 342 0.100 3 Packaged Rooftop Unit / Split System 342 0.100 4 Packaged Rooftop Unit / Split System 342 0.100 5 Packaged Rooftop Unit / Split System n/a n/a 6 Packaged Rooftop Unit / Split System n/a n/a 1 Packaged Rooftop Heat Pump Unit 347 0.098 2 Packaged Rooftop Heat Pump Unit 517 0.100 3 Packaged Rooftop Heat Pump Unit 691 0.106 4 Packaged Rooftop Heat Pump Unit 691 0.106 5 Packaged Rooftop Heat Pump Unit n/a n/a 6 Packaged Rooftop Heat Pump Unit n/a n/a Table 2-75 Energy Savings for Retrofit Economizer Controls Only Climate Zone 5 HVAC System Type kWh/Ton kW/Ton VAV with chilled water coils 857 0.0031 Packaged Variable Air Volume System (PVAVS) 462 0.0020 Packaged Variable Air Volume System (PVAVS) Gas Heat 134 0.0020 Packaged Variable Volume and Temperature (PVVT) 208 0.0050 Packaged Variable Volume and Temperature (PVVT) Heat Pump 208 0.0050 Ground Source Heat Pump (GSHP) 191 0.0060 Packaged Rooftop Heat Pump Unit 267 0.0055 Building Energy Management Controls 89 Table 2-76 Energy Savings for New Construction Economizer Controls Only Climate Zone 5 HVAC System Type kWh/Ton kW/Ton VAV with chilled water coils 448 0.0013 Packaged Variable Air Volume System (PVAVS) 353 0.0020 Packaged Variable Air Volume System (PVAVS) Gas Heat 115 0.0020 Packaged Variable Air Volume System (PVAVS) Electric Reheat 109 0.0020 Ground Source Heat Pump (GSHP) 127 0.0020 Packaged Rooftop Unit / Split System 194 0.0045 Packaged Rooftop Heat Pump Unit 194 0.0045 Table 2-77 Energy Savings for Retrofit Economizer Controls Only Climate Zone 6 HVAC System Type kWh/Ton kW/Ton VAV with chilled water coils 901 0.0122 Packaged Variable Air Volume System (PVAVS) Electric Reheat 104 0.0060 Table 2-78 Energy Savings for New Construction Economizer Controls Only Climate Zone 6 HVAC System Type kWh/Ton kW/Ton VAV with chilled water coils 453 0.0041 Packaged Variable Air Volume System (PVAVS) 311 0.0070 Packaged Variable Volume and Temperature (PVVT) 148 0.0160 Packaged Rooftop Unit / Split System 174 0.0165 Building Energy Management Controls 90 Table 2-79 Energy Savings for Retrofit DCV Only Climate Zone 5 HVAC System Type kWh/CFM kW/CFM VAV with chilled water coils 2.75 0.57 Packaged Variable Air Volume System (PVAVS) 0.11 0.07 Packaged Variable Air Volume System (PVAVS) Gas Heat -0.06 0.03 Packaged Variable Air Volume System (PVAVS) Electric Reheat 2.25 0.01 Packaged Variable Volume and Temperature (PVVT) 0.02 0.03 Packaged Variable Volume and Temperature (PVVT) Heat Pump 0.57 0.03 Ground Source Heat Pump (GSHP) 0.73 0.03 Packaged Rooftop Unit / Split System -0.10 0.02 Packaged Rooftop Heat Pump Unit 0.65 0.02 Table 2-80 Energy Savings for New Construction DCV Only Climate Zone 5 HVAC System Type kWh/CFM kW/CFM VAV with chilled water coils 0.09 0.035 Packaged Variable Air Volume System (PVAVS) 0.13 0.069 Packaged Variable Air Volume System (PVAVS) Gas Heat -0.49 0.033 Packaged Variable Air Volume System (PVAVS) Electric Reheat 0.92 -0.011 Packaged Variable Volume and Temperature (PVVT) 0.02 0.035 Packaged Variable Volume and Temperature (PVVT) Heat Pump 0.55 0.036 Ground Source Heat Pump (GSHP) 0.55 0.022 Building Energy Management Controls 91 Table 2-81 Energy Savings for Retrofit DCV Only Climate Zone 6 HVAC System Type kWh/CFM kW/CFM VAV with chilled water coils 2.79 0.592 Packaged Variable Air Volume System (PVAVS) 0.22 0.060 Packaged Variable Air Volume System (PVAVS) Gas Heat -0.15 0.019 Packaged Variable Air Volume System (PVAVS) Electric Reheat 2.09 -0.013 Packaged Variable Volume and Temperature (PVVT) 0.004 0.019 Packaged Variable Volume and Temperature (PVVT) Heat Pump 0.80 0.018 Ground Source Heat Pump (GSHP) 0.73 0.029 Packaged Rooftop Unit / Split System -0.10 0.005 Packaged Rooftop Heat Pump Unit 0.94 0.004 Table 2-82 Unit Energy Savings for New Construction DCV Only Climate Zone 6 HVAC System Type kWh/CFM kW/CFM VAV with chilled water coils 0.05 0.028 Packaged Variable Air Volume System (PVAVS) 0.29 0.052 Packaged Variable Air Volume System (PVAVS) Gas Heat -0.59 0.019 Packaged Variable Air Volume System (PVAVS) Electric Reheat 0.88 -0.027 Packaged Variable Volume and Temperature (PVVT) 0.004 0.017 Packaged Variable Volume and Temperature (PVVT) Heat Pump 0.73 0.017 Ground Source Heat Pump (GSHP) 0.56 0.026 Packaged Rooftop Unit / Split System -0.09 0.004 Packaged Rooftop Heat Pump Unit 0.96 0.004 Building Energy Management Controls 92 2.11. Hotel/Motel Guestroom Energy Management Systems The following algorithms and assumptions are applicable to occupancy based Guest Room Energy Management Systems (GREM) installed in motel and hotel guest rooms. These systems use one or more methods to determine whether or not the guest room is occupied. If the room is un-occupied for a predetermined amount of time (typically 15 - 30 min) the thermostat set-point is set-back. Table 2-83 through Table 2-85 summarize the ‘typical’ expected (per Ton) energy impacts for this measure. Typical values are based on the algorithms and stipulated values described below and data from past program participants.80 Table 2-83 Typical Savings Estimates for GREM (w/o Housekeeping Set-Backs) Retrofit New Construction Deemed Savings Unit Ton Ton Average Unit Energy Savings 1,095 kWh 965 kWh Average Unit Peak Demand Savings 0 kW 0 kW Expected Useful Life 11 Years 11 Years Average Material & Labor Cost $150.61 - Average Incremental Cost - $57.50 Stacking Effect End-Use Heating, Cooling Table 2-84 Typical Savings Estimates for GREM (With Housekeeping Set-Backs) Retrofit New Construction Deemed Savings Unit Ton Ton Average Unit Energy Savings 235 kWh 196 kWh Average Unit Peak Demand Savings 0 kW 0 kW Expected Useful Life 11 Years 11 Years Average Material & Labor Cost $150.61 - Average Incremental Cost - $57.50 Stacking Effect End-Use Heating, Cooling 80 See spreadsheet “11-TypicalCalcs_GREM.xlsx” for assumptions and calculations used to estimate the typical unit energy savings and incremental costs. Note that due to the limited savings available for gas heated facilities the numbers in these tables account only for electric heating fuel system types (e.g. heat-pumps and electric resistance coils). Hotel/Motel Guestroom Energy Management Systems 93 Table 2-85 Typical Savings Estimates for GREM (Average)81 Retrofit New Construction Deemed Savings Unit Ton Ton Average Unit Energy Savings 430 kWh 384 kWh Average Unit Peak Demand Savings 0 kW 0 kW Expected Useful Life 11 Years 11 Years Average Material & Labor Cost $150.61 - Average Incremental Cost - $57.50 Stacking Effect End-Use Heating, Cooling 2.11.1. Definition of Eligible Equipment Eligible systems include any occupancy based thermostatic set-back controls controlling an electrically heated system. Systems can be centralized or local controls. Systems must set-back room space temperatures by a minimum of 8 degrees F when the room is determined to be unoccupied. Temperature set-back must occur no longer than 30 minutes after the room is determined unoccupied. Eligible systems include, thermostat based controls, room key-card controls, and system check-in/check-out controls. 2.11.2. Definition of Baseline Equipment There are two possible project baseline scenarios – retrofit and new construction. However; there are currently no building energy code requirements (as defined in ASHRAE 90.1) which mandate installation of Guestroom Occupancy Control Systems. As such the baseline for retrofit and new construction projects only differ in the efficiency of the existing HVAC systems and building envelope. Retrofit (Early Replacement) Baseline equipment for this measure is defined as a non-occupant based room thermostat (either manual or programmable) installed in the existing room. New Construction (Includes Major Remodel) Baseline equipment for this measure is defined as a non-occupant based room thermostat (either manual or programmable) installed in the designed room. 2.11.3. Algorithms The following energy and demand savings algorithms are applicable for this measure: ΔkWh = kWh/Unit * NUnits 81 The savings represented in this table give equal weight to the two prevailing baseline conditions (e.g. with and without a housekeeping set-back). Hotel/Motel Guestroom Energy Management Systems 94 ΔkWhUnittypical = Σ(ΔkWh/Uniti * Wi) 2.11.4. Definitions ΔkWh Expected energy savings between baseline and installed equipment. ΔkWh/Unit Per unit energy savings as stipulated in Table 2-86 and Table 2-87 according to case temperatures. ΔkWh/Unittypical Typical measure savings on a per unit basis. ΔkWh/Uniti housekeeping practices, weather zone, and heating fuel source. Wi Population weight for each ΔkWh/Uniti. Calculated by dividing the expected number of participants with ΔkWh/Uniti by the total number of expected participants. 2.11.5. Sources 1. Prototypical hotel and motel simulation models were developed in EnergyPlus by ADM Associates Inc. for this measure. 2. U.S. Department of Energy Report on PTAC and PTHP energy use in Lodging facilities: http://www1.eere.energy.gov/buildings/appliance_standards/commercial/pdfs/ptac_pthps _tsd_ch7_09-30-08.pdf 3. Kidder Mathews, Real Estate Market Review (Seattle Hotel). 2010 2.11.6. Stipulated Values The following tables stipulate allowable values for each of the variables in the energy and demand savings algorithms for this measure.82 Table 2-86 Unit Energy Savings for GREM Systems - Retrofit Housekeeping Setback Weather Zone 5 Weather Zone 6 Heat-Gas Electric Heat-Gas Electric 82 Savings values are based on an assumed 46% annual average guestroom vacancy rate. This assumption is based on real estate market research for Boise, Idaho Falls, and Post Falls in 2010. Hotel/Motel Guestroom Energy Management Systems 95 Table 2-87 Unit Energy Savings for GREM Systems – New Construction Housekeeping Setback Weather Zone 5 Weather Zone 6 Heat-Gas Electric Heat-Gas Electric Hotel/Motel Guestroom Energy Management Systems 96 2.12. High Efficiency Air Conditioning The following algorithms and assumptions are applicable to energy efficient air conditioning units installed in commercial spaces. This measure applies to projects which represent either equipment retrofit or new construction (including major renovations). Table 2-88 and Table 2-89 summarizes the ‘typical’ expected (per ton) unit energy impacts for this measure.83 Typical values are based on algorithms and stipulated values described below and data from past program participants. Note that Table 2-89 reports the incremental savings and costs associated with going from CEE Tier 1 to CEE Tier 2 and are therefore additive with those reported in Table 2-88. Table 2-88 Typical Savings Estimates for High Efficiency Air Conditioning – Base to CEE Tier 1 Retrofit New Construction Deemed Savings Unit Tons Tons Average Unit Energy Savings 173 kWh 91 kWh Average Unit Peak Demand Savings 0.11 kW .06 kW Expected Useful Life 15 Years 15 Years Average Material & Labor Cost $ 959.31 n/a Average Incremental Cost n/a $ 144.49 Stacking Effect End-Use Cooling Table 2-89 Typical Savings Estimates for High Efficiency Air Conditioning – CEE Tier 1 to CEE Tier 2 Retrofit New Construction Deemed Savings Unit Tons Tons Average Unit Energy Savings 48 kWh 48 kWh Average Unit Peak Demand Savings 0.03 kW .03 kW Expected Useful Life 15 Years 15 Years Average Material & Labor Cost n/a n/a Average Incremental Cost $ 98.54 $ 98.54 Stacking Effect End-Use Cooling 2.12.1. Definition of Eligible Equipment All commercial unitary and split air conditioning system are eligible (This includes Package Terminal Air Conditioners) provided the installed equipment meets or exceeds current Consortium for Energy Efficiency (CEE) Tier 1 efficiencies. High efficiency chillers are not 83 See spreadsheet “11-TypicalCalcs_GREM.xlsx” for assumptions and calculations used to estimate the typical unit energy savings and incremental costs. High Efficiency Air Conditioning 97 eligible under this measure, but are included as a separate measure in this document. Eligibility is determined by calculating the EER, SEER, and/or the IEER for the installed unit. 2.12.2. Definition of Baseline Equipment Baseline equipment for this measure is determined by the nature of the project. There are two possible scenarios: retrofit (early replacement) or new construction. Retrofit (Early Replacement) If the project is retrofitting pre-existing equipment in working condition then the baseline efficiency is defined by the pre-existing equipment. If the equipment being replaced is not in working order, then this is considered “replace on burn-out” and the baseline becomes new construction. Note that units replacing window/wall mounted air-conditioners, room air- conditioners, and/or evaporative cooling are not eligible for early replacement and are considered “New Construction.” New Construction (Includes Major Remodel & Replace on Burn-Out) For New Construction, the baseline efficiency is defined as the minimum allowable EER by the prevailing building energy code or standard according to which the project was permitted. Current applicable standards are defined by ASHRAE 90.1-2004 and 90.1-2007. The baseline efficiency for Tier 1 units is CEE Tier 0 while the baseline efficiency for Tier 2 units is CEE Tier 1. 2.12.3. Algorithms The following energy and demand savings algorithms are applicable for this measure: ΔkWh = Cap * (1/SEERbase – 1/SEERInstalled) / 1000 * EFLH ΔkW = Cap * (1/EERbase – 1/EERInstalled) / 1000 * CF 2.12.4. Definitions ΔkWh Expected energy savings between baseline and installed equipment. ΔkWpeak Expected peak demand savings. EFLH Equivalent full load cooling hours of. Idaho specific EFLH are by weather zone and building in Table 2-93. CF Peak coincidence factor. Represents the % of the connected load reduction which occurs during Idaho Power’s peak period. EER Energy Efficiency Ratio for base and installed systems. This is defined as the ratio of the cooling capacity of the air conditioner in British Thermal Units per hour, to the total electrical input in watts. Since ASHRAE does not provide EER requirements for air-cooled air conditioners < 65,000 Btu/h, assume the following conversion: High Efficiency Air Conditioning 98 EER ≈ -0.02 * SEER2 + 1.12 * SEER ratio of the Annual cooling provided by the air conditioner (in BTUs) electrical input (in Watts). SEER or IEER are unknown or unavailable use the following formula to estimate from the EER: 84 2 Cap Nominal cooling capaity in kBTU/Hr (1 ton = 12,000BTU/Hr) 2.12.5. Sources 1. ASHRAE, Standard 90.1-2004. 2. ASHRAE, Standard 90.1-2007. 3. California DEER Prototypical Simulation models (modified), eQUEST-DEER 3-5.85 4. California DEER Effective Useful Life worksheets: EUL_Summary_10-1-08.California DEER Incremental Cost worksheets: Revised DEER Measure Cost Summary (05_30_2008) Revised (06_02_2008).xls 5. 2012 CEE building efficiency standards 2.12.6. Stipulated Values The following tables stipulate allowable values for each of the variables in the energy and demand savings algorithms for this measure. 84 Note that this formula is an approximation and should only be applied to EER values up to 15 EER. 85 Prototypical building energy simulations were used to generate Idaho specific Heating and Cooling Interactive Factors and Coincidence factors for various building and heating fuel types. High Efficiency Air Conditioning 99 Table 2-90 Deemed Savings for High Efficiency A/C – Retrofit Baseline to CEE Tier 1 Measure Description Expected Savings Expected Savings Measure Cost [$/Ton] Standard 5 ton or less unit – 11.8 SEER 0.05 130.0 $1,390.27 Standard 5-11 ton AC unit – 11.6 EER 0.08 131.7 $845.26 Standard 11-19 ton AC unit – 11.6 EER 0.09 118.6 $745.21 Standard 19-64 ton AC unit – 10.4 EER 0.10 127.8 $847.79 Standard 64 ton or greater unit – 9.8 EER 0.10 171.5 $781.57 Standard 5 ton or less unit – Water Cooled 14 EER 0.12 277.5 $855.23 Standard 5-11 ton AC unit – Water Cooled 13.9 EER 0.15 217.5 $767.93 Standard 11 ton or greater unit – Water Cooled 13.9 EER 0.18 235.4 $1,481.90 Standard All Capacities - PTAC 0.07 93.7 $1,020.09 Standard 5 ton or less VRF - 14 SEER 0.06 130.0 $1,142.71 Standard 5-11 ton VRF - 11.7 EER 0.19 220.2 $644.93 Standard 11-19 ton VRF - 11.7 EER 0.19 214.2 $634.98 Standard 19-64 ton VRF - 10.5 EER 0.20 232.5 $805.76 Table 2-91 Deemed Savings for High Efficiency A/C – New Construction Baseline to CEE Tier 1 Measure Description Expected Savings Expected Savings Incremental Cost [$/Ton] Standard 5 ton or less unit – 11.8 SEER 0.03 50.9 $106.50 Standard 5-11 ton AC unit – 11.6 EER 0.03 47.4 $43.83 Standard 11-19 ton AC unit – 11.6 EER 0.02 31.4 $16.93 Standard 19-64 ton AC unit – 10.4 EER 0.02 30.6 $69.30 Standard 64 ton or greater unit – 9.8 EER 0.04 67.3 $136.63 Standard 5 ton or less unit – Water Cooled 14 EER 0.13 200.9 $207.12 Standard 5-11 ton AC unit – Water Cooled 13.9 EER 0.09 137.5 $278.96 Standard 11 ton or greater unit – Water Cooled 13.9 EER 0.10 148.2 $266.83 Standard All Capacities - PTAC 0.07 93.7 $188.16 Standard 5 ton or less VRF - 14 SEER 0.04 50.9 $271.18 Standard 5-11 ton VRF - 11.7 EER 0.13 137.5 $127.28 Standard 11-19 ton VRF - 11.7 EER 0.13 128.5 $93.51 Standard 19-64 ton VRF - 10.5 EER 0.14 137.2 $180.02 High Efficiency Air Conditioning 100 Table 2-92 Deemed Savings for High Efficiency A/C – CEE Tier 1 to CEE Tier 286 Base Description Expected Savings Expected Savings Incremental Cost Standard 5 ton or less unit – 12.3 SEER 0.028 44.1 $106.50 Standard 5-11 ton AC unit – 12.1 EER 0.033 51.6 $54.78 Standard 11-19 ton AC unit – 12.1 EER 0.026 39.9 $23.71 Standard 19-64 ton AC unit – 10.7 EER 0.043 67.7 $173.26 Standard 64 ton or greater unit – 10.3 EER 0.023 36.6 $85.39 Standard 5 ton or less VRF - 14 SEER 0.02 44.1 $285.03 Table 2-93 Stipulated Equivalent Full Load Cooling and Heating Hours (EFLH) by Building Type87 Zone 5 Zone 6 Building Type Assembly 879 966 758 1059 Education - Primary School 203 299 173 408 Education - Secondary School 230 406 196 514 Education - Community College 556 326 530 456 Education - University 697 341 721 449 Grocery 3437 1825 3762 2011 Health/Medical - Hospital 1616 612 1409 679 Health/Medical - Nursing Home 1049 1399 884 1653 Lodging - Hotel 1121 621 1075 780 Lodging - Motel 978 682 937 796 Manufacturing - Light Industrial 530 699 415 1088 Office - Large 746 204 680 221 Office - Small 607 256 567 360 Restaurant - Sit-Down 811 624 716 709 Restaurant - Fast-Food 850 722 734 796 Retail - 3-Story Large 765 770 644 998 Retail - Single-Story Large 724 855 576 998 Retail - Small 726 886 619 1138 86 Note that CEE Tier 2 savings are the incremental savings (and cost) between Tier 1 and Tier 2. 87 Prototypical building energy simulations were used to generate Idaho specific heating and cooling equivalent full load hours for various buildings. High Efficiency Air Conditioning 101 Table 2-94 HVAC Coincidence Factors by Building Type Building Type Coincidence Factor Assembly 0.47 Education - Community College 0.54 Education - Primary School 0.1 Education - Secondary School 0.1 Education - University 0.53 Grocery 0.54 Health/Medical - Hospital 0.82 Health/Medical - Nursing Home 0.49 Lodging - Hotel 0.67 Lodging - Motel 0.63 Manufacturing - Light Industrial 0.46 Office - Large 0.58 Office - Small 0.51 Restaurant - Fast-Food 0.48 Restaurant - Sit-Down 0.46 Retail - 3-Story Large 0.66 Retail - Single-Story Large 0.56 Retail - Small 0.49 Storage - Conditioned 0.41 High Efficiency Air Conditioning 102 Table 2-95 CEE Minimum Efficiencies by Unit Type for All Tiers88 Equipment Size Heating Subcategory Tier 0 Tier 1 Tier 2 Air Conditioners, Air Cooled (Cooling Mode) <65,000 Btu/h All Split System Single Package ≥65,000 Btu/h and <135,000 Btu/h Electric Res. Or None Split System and Single Package All Other Split System and Single Package ≥135,000 Btu/h and <240,000 Btu/h Electric Res. Or None Split System and Single Package All Other Split System and Single Package ≥240,000 Btu/h and <760,000 Btu/h Electric Res. Or None Split System and Single Package All Other Split System and Single Package ≥760,000 Btu/h Electric Res. Or None Split System and Single Package All Other Split System and Single Package Air Conditioners, Water Cooled <65,000 All Split System and NA 14.0 EER NA* ≥65,000 Btu/h and <135,000 Btu/h Electric Res. Or None Split System and Single Package All Other Split System and Single Package ≥135,000 Btu/h Electric Res. Or None Split System and Single Package All Other Split System and Single Package VRF Air Cooled (Cooling Mode) <65,000 Btu/h All Multisplit System ≥65,000 Btu/h and <135,000 Electric Res. Or None Multisplit System NA 11.7 EER 14.9 IEER NA 88 Values obtained from 2012 CEE building efficiency standards for unitary air conditioning units. High Efficiency Air Conditioning 103 Equipment Type Size Category Heating Section Type Subcategory Tier 0 Tier 1 Tier 2 ≥135,000 Btu/h and <240,000 Electric Res. Or None Multisplit System NA 11.7 EER 14.4 IEER NA ≥240,000 Electric Res. Or None Multisplit System NA NA High Efficiency Air Conditioning 104 2.13. High Efficiency Heat Pumps The following algorithms and assumptions are applicable to energy efficient heat pump units installed in commercial spaces. This measure applies to projects which represent either equipment retrofit or new construction (including major renovations). Table 2-96 through Table 2-98 summarize the ‘typical’ expected (per ton) unit energy impacts for this measure. Typical values are based on algorithms and stipulated values described below and data from past program participants. 89 Note that the values listed the tables below are averaged across each of the system efficiency and tonnage categories offered by the program. Table 2-102 through Table 2-107 at the end of this section provide individual savings and materials/labor costs. Table 2-96 Typical Savings Estimates for High Efficiency Heat Pumps - Base to CEE Tier 1 (Cooling Only) Retrofit New Construction Deemed Savings Unit Tons Tons Average Unit Energy Savings 165 kWh 79 kWh Average Unit Peak Demand Savings 0.12 kW .06 kW Expected Useful Life 15 Years 15 Years Average Material & Labor Cost $ 1,103 n/a Average Incremental Cost n/a $ 339 Stacking Effect End-Use Cooling Table 2-97 Typical Savings Estimates for High Efficiency Heat Pumps - Base to CEE Tier 1 (Heating Only) Retrofit New Construction Deemed Savings Unit Tons Tons Average Unit Energy Savings 938 kWh 685 kWh Average Unit Peak Demand Savings 0 kW 0 kW Expected Useful Life 15 Years 15 Years Average Material & Labor Cost $ 1,103 n/a Average Incremental Cost n/a $ 339 Stacking Effect End-Use Heating 89 See spreadsheet “14-TypicalCalcs_HeatPumps_v2.xlsx” for assumptions and calculations used to estimate the typical unit energy savings and incremental costs. High Efficiency Pumps 105 Table 2-98 Typical Savings Estimates for High Efficiency Heat Pumps - Base to CEE Tier 1 (Heating And Cooling) Retrofit New Construction Deemed Savings Unit Tons Tons Average Unit Energy Savings 1,103 kWh 765 kWh Average Unit Peak Demand Savings .12 kW .06 kW Expected Useful Life 15 Years 15 Years Average Material & Labor Cost $ 1,103 n/a Average Incremental Cost n/a $ 339 Stacking Effect End-Use Heating, Cooling Table 2-99 Typical Savings Estimates for High Efficiency Heat Pumps - CEE Tier 1 to Tier 2 (Cooling Only) Retrofit New Construction Deemed Savings Unit Tons Tons Average Unit Energy Savings 44 kWh 44 kWh Average Unit Peak Demand Savings .03 kW .03 kW Expected Useful Life 15 Years 15 Years Average Material & Labor Cost n/a n/a Average Incremental Cost $ 83 $ 83 Stacking Effect End-Use Cooling Table 2-100 Typical Savings Estimates for High Efficiency Heat Pumps - CEE Tier 1 to Tier 2 (Heating Only) Retrofit New Construction Deemed Savings Unit Tons Tons Average Unit Energy Savings 60 kWh 60 kWh Average Unit Peak Demand Savings 0 kW 0 kW Expected Useful Life 15 Years 15 Years Average Material & Labor Cost n/a n/a Average Incremental Cost $ 83 $ 83 Stacking Effect End-Use Heating High Efficiency Pumps 106 Table 2-101 Typical Savings Estimates for High Efficiency Heat Pumps - CEE Tier 1 to Tier 2 (Heating and Cooling) Retrofit New Construction Deemed Savings Unit Tons Tons Average Unit Energy Savings 104 kWh 104 kWh Average Unit Peak Demand Savings .03 kW .03 kW Expected Useful Life 15 Years 15 Years Average Material & Labor Cost n/a n/a Average Incremental Cost $ 83 $ 83 Stacking Effect End-Use Cooling, Heating 2.13.1. Definition of Eligible Equipment All heat pump systems are eligible provided the installed equipment meets or exceeds current Consortium for Energy Efficiency (CEE) Tier 1 efficiencies. Eligibility is determined by calculating the EER, SEER, IEER, and/or HSPF as appropriate for the installed unit. 2.13.2. Definition of Baseline Equipment Baseline equipment for this measure is determined by the nature of the project. There are two possible scenarios: retrofit (early replacement) or New construction. Retrofit (Early Replacement) If the project is retrofitting pre-existing equipment in working condition then the baseline efficiency is defined by the pre-existing equipment. If the equipment being replaced is not in working order, then this is considered “replace on burn-out” and the baseline becomes new construction. New Construction (Includes Major Remodel & Replace on Burn-Out) For New Construction, the baseline efficiency is defined as the minimum allowable EER by the prevailing building energy code or standard according to which the project was permitted. Current applicable standards are defined by ASHRAE 90.1-2004 and 90.1-2007. 2.13.3. Algorithms The following energy and demand savings algorithms are applicable for this measure: ΔkWh = ΔkWhCool + ΔkWhHeat = Cap * (1/EERbase, cool – 1/SEERInstalled, cool) / 1000 * EFLHCool + Cap * (1/EERbase, Heat – 1/HSPFInstalled, Heat) / 1000 * EFLHHeat High Efficiency Pumps 107 ΔkWpeak = Cap * (1/EERbase, cool – 1/EERInstalled, cool) / 1000 * CF 2.13.4. Definitions ΔkWh Expected energy savings between baseline and installed equipment. ΔkWpeak Expected peak demand savings. EFLH Equivalent full load cooling hours of. Idaho specific EFLH are by weather zone and building in Table 2-105. CF which occurs during Idaho Power’s peak period. EER Energy Efficiency Ratio for base and installed systems in cooling and heating modes. This is defined as the ratio of the cooling capacity of the air conditioner in ASHRAE does not provide EER requirements for air-65,000 Btu/h, assume the following conversion: EER ≈ -0.02 * SEER2 + 1.12 * SEER SEER Seasonal Energy efficiency ratio of the air conditioning unit. This is defined as the ratio of the Annual cooling provided by the air conditioner (in BTUs), to the total electrical input (in Watts). Note that the IEER is an appropriate equivalent. If the SEER or IEER are unknown or unavailable use the following formula to estimate from the EER: 90 SEER = .0507 * EER2 + .5773 * EER + .4919 HSPF Heating Season Performance Factor. This is identical to the SEER (described above) as applied to Heat Pumps in heating mode. If only the heat pump COP is available then use the following: 2 Cap Nominal cooling capaity in kBTU/Hr (1 ton = 12,000BTU/Hr) 2.13.5. Sources 1. ASHRAE, Standard 90.1-2004. 2. ASHRAE, Standard 90.1-2007. 3. California DEER Prototypical Simulation models (modified), eQUEST-DEER 3-5.91 90 Note that this formula is an approximation and should only be applied to EER values up to 15 EER. 91 Prototypical building energy simulations were used to generate Idaho specific Heating and Cooling Interactive Factors and Coincidence factors for various building and heating fuel types. High Efficiency Pumps 108 4. California DEER Effective Useful Life worksheets: EUL_Summary_10-1-08.California DEER Incremental Cost worksheets: Revised DEER Measure Cost Summary (05_30_2008) Revised (06_02_2008).xls 2.13.6. Stipulated Values The following tables stipulate allowable values for each of the variables in the energy and demand savings algorithms for this measure. Table 2-102 Deemed Energy Savings for Efficient Heat Pumps – Retrofit base to CEE Tier 192 Measure Description Demand Savings - Cooling Energy Savings - Cooling Energy Savings - Heating Energy Savings - All Measure Cost Standard 5 ton or less unit – 14 SEER 0.10 130 200 330 $1,365 Standard 5-11 ton HP unit – 11.1 EER 0.08 108 1,390 1,498 $810 Standard 11-19 ton HP unit – 10.7 EER 0.08 116 1,637 1,753 $734 Standard 19-64 ton HP unit – 10.1 EER 0.12 175 1,637 1,812 $669 Standard 1.5 ton or less Water Source HP - 14 EER 0.16 230 529 759 $1,056 Standard 1.5-5 ton Water Source HP - 14 EER 0.13 175 629 805 $1,056 Standard 5-11 ton Water Source HP - 14 EER 0.13 175 723 898 $1,056 Groundwater-source HP Less than 11 Tons - 16 EER 0.25 322 731 1,053 $1,622 Groundsource HP Less than 11 Tons - 13 EER 0.17 277 1,385 1,662 $5,381 Package Terminal Heat Pump - 10.8 EER 0.06 84 247 331 $1,449 Standard 5 ton or less VRF - 14 SEER 0.12 135 175 309 $1,471 Standard 5-11 ton VRF - 11.2 EER 0.08 221 611 832 $879 Standard 11-19 ton VRF - 10.8 EER 0.08 227 558 785 $805 Standard greater than 19 ton VRF - 10.2 EER 0.13 294 558 852 $736 92 Heating COP was assumed to be 15% less efficient than the cooling EER after converting. The value was obtained from comparing ASHRAE code standards for heating and cooling efficiencies. See spreadsheet “14-TypicalCalcs_HeatPumps_v3.xlsx” for assumptions and calculations used to estimate the typical unit energy savings and incremental costs. High Efficiency Pumps 109 Table 2-103 Deemed Energy Savings for Efficient Heat Pumps – New Construction base to CEE Tier 1 Measure Description Demand Savings - Cooling Savings - Cooling Savings - Heating Savings - All Incr.Cost Standard 5 ton or less unit – 14 SEER 0.04 51 74 125 $90 Standard 5-11 ton HP unit – 11.1 EER 0.01 19 1,038 1,058 $16 Standard 11-19 ton HP unit – 10.7 EER 0.02 21 1,245 1,266 $10 Standard 19-64 ton HP unit – 10.1 EER 0.05 70 1,245 1,315 $139 Standard 1.5 ton or less Water Source HP - 14 EER 0.11 145 345 490 $455 Standard 1.5-5 ton Water Source HP - 14 EER 0.07 96 430 526 $455 Standard 5-11 ton Water Source HP - 14 EER 0.07 96 510 606 $455 Groundwater-source HP Less than 11 Tons - 16 EER 0.18 238 539 777 $443 Groundsource HP Less than 11 Tons - 13 EER 0.11 185 1,014 1,199 $4,441 Package Terminal Heat Pump - 10.8 EER n/a n/a n/a n/a n/a Standard 5 ton or less VRF - 14 SEER 0.06 56 61 117 $216 Standard 5-11 ton VRF - 11.2 EER 0.02 133 259 391 $85 Standard 11-19 ton VRF - 10.8 EER 0.02 131 166 298 $81 Standard greater than 19 ton VRF - 10.2 EER 0.06 188 166 355 $206 Table 2-104 Deemed Energy Savings for Efficient Heat Pumps – CEE Tier 1 to Tier 2 Measure Description Demand Savings - Cooling Energy Savings - Cooling Energy Savings - Heating Energy Savings - All Incr. Cost Standard 5 ton or less unit – 14 SEER 0.028 44.1 60.4 104.5 $75 Standard 5 ton or less VRF - 14 SEER 0.02 39.4 56.8 96.2 $236 High Efficiency Pumps 110 Table 2-105 Stipulated Equivalent Full Load Hours (EFLH) by Building Type93 Building Type Assembly 879 966 758 1059 Education - Primary School 203 299 173 408 Education - Secondary School 230 406 196 514 Education - Community College 556 326 530 456 Education - University 697 341 721 449 Grocery 3437 1825 3762 2011 Health/Medical - Hospital 1616 612 1409 679 Health/Medical - Nursing Home 1049 1399 884 1653 Lodging - Hotel 1121 621 1075 780 Lodging - Motel 978 682 937 796 Manufacturing - Light Industrial 530 699 415 1088 Office - Large 746 204 680 221 Office - Small 607 256 567 360 Restaurant - Sit-Down 811 624 716 709 Restaurant - Fast-Food 850 722 734 796 Retail - 3-Story Large 765 770 644 998 Retail - Single-Story Large 724 855 576 998 Retail - Small 726 886 619 1138 Storage - Conditioned 335 688 242 989 93 Prototypical building energy simulations were used to generate Idaho specific heating and cooling equivalent full load hours for various buildings. High Efficiency Pumps 111 Table 2-106 HVAC Coincidence Factors by Building Type Building Type Coincidence Factor Assembly 0.47 Education - Community College 0.54 Education - Primary School 0.1 Education - Secondary School 0.1 Education - University 0.53 Grocery 0.54 Health/Medical - Hospital 0.82 Health/Medical - Nursing Home 0.49 Lodging - Hotel 0.67 Lodging - Motel 0.63 Manufacturing - Light Industrial 0.46 Office - Large 0.58 Office - Small 0.51 Restaurant - Fast-Food 0.48 Restaurant - Sit-Down 0.46 Retail - 3-Story Large 0.66 Retail - Single-Story Large 0.56 Retail - Small 0.49 Storage - Conditioned 0.41 High Efficiency Pumps 112 Table 2-107 CEE Baseline Efficiency by Unit Type94 Equipment Type Size Category Heating Section Subcategory Tier 0 Tier 1 Tier 2 Air Conditioners, Air Cooled (Cooling Mode) <65,000 Btu/h All Split System NA Single Package NA ≥65,000 Btu/h and <135,000 Btu/h Electric Resistance Split System and Single 11.4 IEER 12.3 IEER NA* All Other Split System and Single 11.2 IEER 12.1 IEER NA* ≥135,000 Btu/h and <240,000 Btu/h Electric Resistance Split System and Single 11.0 IEER 11.9 IEER NA* All Other Split System and Single 10.8 IEER 11.7 IEER NA* ≥240,000 Btu/h and <760,000 Btu/h Electric Resistance Split System and Single 10.4 IEER 10.9 IEER NA* All Other Split System and Single 10.2 IEER 10.7 IEER NA* Air Cooled (Heating Mode) <65,000 Btu/h - Single Package NA 8.0 HSPF 8.5 HSPF ≥65,000 Btu/h and <135,000 Btu/h - NA 3.4 COP NA* - 17oF db/15oF NA 2.4 COP NA* ≥135,000 Btu/h - NA 3.2 COP NA* - 17oF db/15oF No Spec. 2.1 COP NA* All No Spec. 14.0 EER NA* Water Source <135,000 - 68oF Entering No Spec. 4.6 COP NA* 94 These values are from 2012 CEE High Efficiency Pumps 113 2.14. High Efficiency Chillers The following algorithms and assumptions are applicable to Electric Chillers installed in commercial spaces. This measure applies to projects which represent either equipment retrofit or new construction (including major renovations). Table 2-108 summarizes the ‘typical’ expected unit energy impacts for this measure. Typical values are based on algorithms and stipulated values described below and data from past program participants. Note that the values listed in the table below are averaged across each of the system efficiency and tonnage categories offered by the program. Table 2-109 through Table 2-114 at the end of this section provide individual savings and materials/labor costs. Table 2-108 Typical Savings Estimates for High Efficiency Chillers95 Retrofit New Construction Deemed Savings Unit Tons Tons Average Unit Energy Savings 340 kWh 250 kWh Average Unit Peak Demand Savings 0.14 kW 0.10 kW Expected Useful Life 20 Years 20 Years Average Material & Labor Cost $ 600.70 n/a Average Incremental Cost n/a $ 45.58 Stacking Effect End-Use Cooling 2.14.1. Definition of Eligible Equipment All commercial chiller units are eligible provided the installed equipment meets or exceeds current federal minimum efficiencies. Eligibility is determined by calculating the Integrated Part Load Value (IPLV) for the installed unit. The algorithms and stipulated assumptions stipulated for High Efficiency Chillers apply only to like-for-like chiller replacements and are not suited for addition of variable speed drives (VSDs) or plant optimization. Only primary chillers will qualify. Chillers intended for backup service only are not eligible. Air- cooled chiller efficiencies must include condenser-fan energy consumption. Efficiency ratings for IPLV must be based on ARI standard rating conditions per ARI-550-98 & ARI-590-98. 2.14.2. Definition of Baseline Equipment Baseline equipment for this measure is determined by the nature of the project. There are two possible scenarios: retrofit (early replacement) or new construction. Retrofit (Early Replacement) If the project is retrofitting pre-existing equipment in working condition then the baseline efficiency is defined by the pre-existing equipment. If the equipment being replaced is not in 95 See spreadsheet “11-TypicalCalcs_GREM.xlsx” for assumptions and calculations used to estimate the typical unit energy savings and incremental costs. High Efficiency Chillers 114 working order, then this is considered “replace on burn-out” and the baseline becomes new construction. New Construction (Includes Major Remodel & Replace on Burn-Out) For New Construction, the baseline efficiency is defined as the minimum allowable COP and IPLV by the prevailing building energy code or standard according to which the project was permitted. Current applicable standards are defined by ASHRAE 90.1-2004 and 90.1-2007. 2.14.3. Algorithms The following energy and demand savings algorithms are applicable for this measure: ΔkWh = Cap * (IPLVbase – IPLVmeas) * EFLH ΔkW = Cap * (IPLVbase – IPLVmeas) * CF ΔkWh/Uniti = (IPLVbase – IPLVmeas) * EFLHi 2.14.4. Definitions ΔkWh Expected energy savings between baseline and installed equipment. ΔkW Expected peak demand savings. IPLV96 Efficiency of high efficiency equipment expressed as Integrated Part Load Value in units of kW/Ton Cap Chiller nominal cooling capacity in units of Tons CF Peak coincidence factor. Represents the % of the connected load reduction which occurs during Idaho Power’s peak period. EFLH Annual Equivalent Full Load cooling hours for chiller. Values for various building types are stipulated in Table 2-112. When available, actual system hours of use should be used. ΔkWh/Uniti Typical measure savings on a per unit basis per kBTU/hr. 2.14.5. Sources 1. ASHRAE, Standard 90.1-2004. 2. ASHRAE, Standard 90.1-2007. 3. California DEER Prototypical Simulation models (modified), eQUEST-DEER 3-5.97 96 Integrated Part Load Value is a seasonal average efficiency rating calculated in accordance with ARI Standard 550/590. It may be presented using one of several sets of units: EER, kW/ton, or COP. 97 Prototypical building energy simulations were used to generate Idaho specific heating and cooling equivalent full load hours for various buildings. High Efficiency Chillers 115 4. California DEER Effective Useful Life worksheets: EUL_Summary_10-1-08.xls 5. California DEER Incremental Cost worksheets: Revised DEER Measure Cost Summary (05_30_2008) Revised (06_02_2008).xls 2.14.6. Stipulated Values The following tables stipulate allowable values for each of the variables in the energy and demand savings algorithms for this measure. Table 2-109 Deemed Measure Savings for Retrofit Deemed Savings kW/Ton kWh/Ton Measure Cost Air Cooled, with Condenser, Electronically All Sizes 0.258 622.26 $571.57 Water Cooled, Electrically Operated, Positive Displacement (Reciprocating) ≤150 Tons ≤299 Tons 0.148 357.28 $582.74 Water Cooled, Electrically Operated, Centrifugal ≤150 Tons >150 and ≤299 Tons 0.088 211.2 $626.09 Table 2-110 Deemed Measure Savings for New Construction Deemed Savings kW/Ton kWh/Ton Incremental Cost Air Cooled, with Condenser, Electronically All Sizes 0.196 472.44 $86.12 Water Cooled, Electrically Operated, Positive Displacement (Reciprocating) ≤150 Tons ≤299 Tons Water Cooled, Electrically Operated, Centrifugal ≤150 Tons >150 and ≤299 Tons 0.056 135.62 $24.72 High Efficiency Chillers 116 Table 2-111 Minimum Efficiency Requirements Equipment Type Size Category Minimum Efficiency Air-Cooled Chiller with Condenser < 150 Tons IPLV: 14.0 EER or ≥ 150 Tons Water Cooled Chiller electronically operated, reciprocating & positive displacement < 75 Tons IPLV: 0.52 or less ≥ 75 and < 150 ≥ 150 and < 300 Tons IPLV: 0.49 or less ≥ 300 Tons Water Cooled Chiller electronically operated, centrifugal < 150 Tons IPLV: 0.52 or less ≥ 150 and < 300 ≥ 300 and < 600 Tons IPLV: 0.45 or less High Efficiency Chillers 117 Table 2-112 Stipulated Equivalent Full Load Hours (EFLH) by Building Type98 Zone 5 Zone 6 Assembly 879 966 758 1059 Education - Primary School 203 299 173 408 Education - Secondary School 230 406 196 514 Education - Community College 556 326 530 456 Education - University 697 341 721 449 Grocery 3437 1825 3762 2011 Health/Medical - Hospital 1616 612 1409 679 Health/Medical - Nursing Home 1049 1399 884 1653 Lodging - Hotel 1121 621 1075 780 Lodging - Motel 978 682 937 796 Manufacturing - Light Industrial 530 699 415 1088 Office - Large 746 204 680 221 Office - Small 607 256 567 360 Restaurant - Sit-Down 811 624 716 709 Restaurant - Fast-Food 850 722 734 796 Retail - 3-Story Large 765 770 644 998 Retail - Single-Story Large 724 855 576 998 Retail - Small 726 886 619 1138 Storage - Conditioned 335 688 242 989 Warehouse - Refrigerated 5096 79 5049 71 98 Prototypical building energy simulations were used to generate Idaho specific heating and cooling equivalent full load hours for various buildings. High Efficiency Chillers 118 Table 2-113 HVAC Coincidence Factors by Building Type Building Type Coincidence Factor Assembly 0.47 Education - Community College 0.54 Education - Primary School 0.10 Education - Secondary School 0.10 Education - University 0.53 Grocery 0.54 Health/Medical - Hospital 0.82 Health/Medical - Nursing Home 0.49 Lodging - Hotel 0.67 Lodging - Motel 0.63 Manufacturing - Light Industrial 0.46 Office - Large 0.58 Office - Small 0.51 Restaurant - Fast-Food 0.48 Restaurant - Sit-Down 0.46 Retail - 3-Story Large 0.66 Retail - Single-Story Large 0.56 Retail - Small 0.49 Storage - Conditioned 0.41 High Efficiency Chillers 119 Table 2-114 Code Baseline COP and IPLV by Unit Type 99 Equipment Type Size Minimum Efficiency Minimum Efficiency Air Cooled, with Condenser, All Capacities 100 Air Cooled, without Condenser, All Capacities Water Cooled, Electrically Operated, Positive Displacement All Capacities 5.05 IPLV 5.05 IPLV Water Cooled, Electrically Operated, Positive Displacement (Rotary and Scroll) < 150 tons ≥ 150 tons and < 300 tons 4.90 COP 5.60 IPLV 4.90 COP 5.60 IPLV ≥ 300 tons Water Cooled, Electrically Operated, Centrifugal < 150 tons ≥ 150 tons and < 300 tons 5.55 COP 5.90 IPLV 5.55 COP 5.90 IPLV ≥ 300 tons Water-Cooled Absorption Single All Capacities 0.70 COP 0.70 COP Absorption Double Effect, Indirect-All Capacities Absorption Double Effect, Direct-All Capacities Equipment Type Size Minimum Efficiency Minimum Efficiency Air Cooled, with Condenser, All Capacities 2.80 Air Cooled, without Condenser, All Capacities 99 These values are from Tables 6.8.1 in ASHRAE 90.1 for the unit type method. Note that values for both 2004 and 2007 versions of Standard 90.1 are included. The chiller equipment requirements do not apply for chillers in low-temperature applications where the design leaving fluid temperature is < 40oF. COP refers to the full load efficiency and IPLV refers to the part time load efficiency. 100 Note that all IPLV values are in units of COP which need to be converted to kW/Ton using the following formula: kW/Ton = 12/(COP*3.412) High Efficiency Chillers 120 2.15. Evaporative Coolers (Direct and Indirect) Evaporative coolers provide an effective space cooling alternative to direct expansion units in dry climates such as found in Idaho. Evaporative coolers can be designed in direct and indirect configurations. A direct evaporative cooler represents the simplest and most efficient approach by pulling air directly through a wetted media to cool the air before dispersing it into the space. A direct evaporative cooler will also humidify the incoming air which, depending on the ambient conditions, can lead to high indoor humidity levels. Indirect evaporative coolers employ heat exchangers to cool dry outside air on one side with evaporatively cooled moist air on the other. The two air streams are kept separate and the moist air exhausted outside while the dry cool air is supplied indoors. These systems are more complex and often much larger than direct systems because they require more space for heat large exchangers. However; indirect coolers do not increase the indoor humidity levels.101 Table 2-115 through Table 2-117 summarize the ‘typical’ expected unit energy impacts for this measure. Typical values are based on the algorithms and stipulated values described below. Table 2-115 Typical Savings Estimates for Evaporative Coolers (All)102 Retrofit New Construction Deemed Savings Unit Ton Ton Average Unit Energy Savings 392 kWh 353 kWh Average Unit Peak Demand Savings 0.28 kW 0.26 kW Expected Useful Life 15 Years 15 Years Average Material & Labor Cost $1,654 - Average Incremental Cost - $840 Stacking Effect End-Use Cooling 101 Except by the normal relationship between temperature and relative humidity. 102 Note that these figures assume a weighted average between direct and indirect evaporative coolers in both weather zones. See spreadsheet “16-TypicalCalcs_EvapDirectIndirect.xlsx” for assumptions and calculations used to estimate the typical unit energy savings and incremental costs. Evaporative Coolers (Direct and Indirect) 121 Table 2-116 Typical Savings Estimates for Evaporative Coolers (Direct)103 Retrofit New Construction Deemed Savings Unit Ton Ton Average Unit Energy Savings 443 kWh 399 kWh Average Unit Peak Demand Savings 0.32 kW 0.29 kW Expected Useful Life 15 Years 15 Years Average Material & Labor Cost $1,178 - Average Incremental Cost - $364 Stacking Effect End-Use Cooling Table 2-117 Typical Savings Estimates for Evaporative Coolers (Indirect)104 Retrofit New Construction Deemed Savings Unit Ton Ton Average Unit Energy Savings 316 kWh 285 kWh Average Unit Peak Demand Savings 0.23 kW 0.21 kW Expected Useful Life 15 Years 15 Years Average Material & Labor Cost $2,367 - Average Incremental Cost - $1,553 Stacking Effect End-Use Cooling 2.15.1. Definition of Eligible Equipment Eligible equipment includes any direct or indirect evaporative cooler systems used to supplant direct expansion (DX) system of equivalent size (or greater). Evaporatively pre-cooled DX systems do not qualify under this measure. 2.15.2. Definition of Baseline Equipment Baseline equipment for this measure is determined by the nature of the project. There are two possible scenarios: retrofit (early replacement) or new construction. Retrofit (Early Replacement) Baseline equipment for retrofit projects is the pre-existing DX system. New Construction (Includes Major Remodel) Baseline equipment for New Construction projects is a new DX system meeting federal or local building energy code (whichever is applicable) minimum efficiency requirements. 103 Ibid. Note that these values are for Direct Evaporative units only. 104 Ibid. Note that these values are for Indirect Evaporative units only. Evaporative Coolers (Direct and Indirect) 122 2.15.3. Algorithms The following energy and demand savings algorithms are applicable for this measure: ΔkWh = kWh/Unit * Cap ΔkW = kW/Unit * Cap 2.15.4. Definitions ΔkWh Expected energy savings between baseline and installed equipment. ΔkW Expected peak demand savings between baseline and installed equipment. Cap Nominal capacity (in Tons) of the air-cooled equipment kWh/Unit Per unit energy savings as stipulated in Table 2-118 and Table 2-119. kW/Unit Per unit demand savings as stipulated in Table 2-118 and Table 2-119. 2.15.5. Sources 1. California Energy Commission. Advanced Evaporative Cooling White Paper. 2004 2. Southwest Energy Efficiency Project & UC Davis Western Cooling Efficiency Center. SWEEP / WCEC Workshop On Modern Evaporative Cooling Technologies. 2007 3. 3012-14 Non-DEER Ex Ante measure work papers submitted by Southern California Edison and Pacific Gas and Electric. http://www.deeresources.com/ 2.15.6. Stipulated Values The following tables stipulate allowable values for each of the variables in the energy and demand savings algorithms for this measure. Table 2-118 Unit Energy Savings for Evaporative Coolers – Weather Zone 5 Measure kWh per Unit kW per Unit kWh per Unit kW per Unit Evaporative Coolers (Direct and Indirect) 123 Table 2-119 Unit Energy Savings for Evaporative Coolers – Weather Zone 6 Measure kWh per Unit kW per Unit kWh per Unit kW per Unit Evaporative Coolers (Direct and Indirect) 124 2.16. Evaporative Pre-Cooler (For Air-Cooled Condensers) Evaporative pre-coolers, when added to an air-cooled condenser coil, can improve both equipment capacity and energy efficiency. The algorithms and assumptions for this measure are applicable to retrofits in which a separate evaporative cooling system is added onto an air- cooled condenser. Such systems include saturated media, water nozzles (and associated water piping), and a rigid frame. The additional equipment is used to evaporatively pre-cool ambient air before it reaches the air-cooled condenser. This not a replacement of an air-cooled condenser with an evaporative condenser. Typical applications include refrigeration systems and air-cooled chillers. The tables below summarize the ‘typical’ expected unit energy impacts for this measure. Typical values are based on the algorithms and stipulated values described below. Table 2-120 Typical Savings Estimates for Evaporative Pre-Cooler (Installed on Chillers)105 Retrofit New Construction Deemed Savings Unit Ton Ton Average Unit Energy Savings 62 kWh n/a Average Unit Peak Demand Savings .05 kW n/a Expected Useful Life 15 Years n/a Average Material & Labor Cost $ 173 n/a Average Incremental Cost n/a n/a Stacking Effect End-Use Cooling Table 2-121 Typical Savings Estimates for Evaporative Pre-Cooler (Installed on Refrigeration Systems)106 Retrofit New Construction Deemed Savings Unit Ton Ton Average Unit Energy Savings 108 kWh n/a Average Unit Peak Demand Savings .09 kW n/a Expected Useful Life 15 Years n/a Average Material & Labor Cost $ 173 n/a Average Incremental Cost n/a n/a 105 See spreadsheet “17-TypicalCalcs_EvapPreCool.xlsx” for assumptions and calculations used to estimate the typical unit energy savings and incremental costs. 106 See spreadsheet “17-TypicalCalcs_EvapPreCool.xlsx” for assumptions and calculations used to estimate the typical unit energy savings and incremental costs. Evaporative Pre-Cooler (For Air-Cooled Condensers) 125 2.16.1. Definition of Eligible Equipment Eligible equipment includes any retrofit in which equipment is added to an existing air-cooled condenser to evaporatively cool the ambient air temperature before reaching the condenser coils. Self-contained evaporative condensing coils are not eligible as part of this measure. Eligible systems must be purchased and installed by a qualified contractor. 2.16.2. Definition of Baseline Equipment Baseline equipment for this measure is determined by the nature of the project. There are two possible scenarios: retrofit (early replacement) or new construction. Retrofit (Early Replacement) The baseline equipment for retrofit projects is the existing air-cooled condenser coil in a properly working and maintained condition. New Construction (Includes Major Remodel & Replace on Burn-Out) The baseline equipment for new construction projects is defined to be a properly working and maintained air-cooled condenser coil with all required fan and head pressure controls as defined by the local energy codes and standards. 2.16.3. Algorithms The following energy and demand savings algorithms are applicable for this measure: ΔkWh = kWh/Unit * Cap ΔkW = kW/Unit * Cap 2.16.4. Definitions ΔkWh Expected energy savings between baseline and installed equipment. ΔkW Expected peak demand savings between baseline and installed equipment. Cap Nominal capacity (in Tons) of the air-cooled equipment kWh/Unit Per unit energy savings as stipulated in Table 2-122. kW/Unit Per unit demand savings as stipulated in Table 2-122. 2.16.5. Sources 8. Bisbee, Dave & Mort, Dan. Evaporative Precooling System: Customer Advanced Technologies Program Report Technology Evaluation Report. 2010107 107 https://www.smud.org/en/business/save-energy/energy-management-solutions/documents/evapercool-tech-aug10.pdf Evaporative Pre-Cooler (For Air-Cooled Condensers) 126 9. One other internal monitoring study was referenced when deriving savings values for this measure; however, has not been made public. 2.16.6. Stipulated Values The following tables stipulate allowable values for each of the variables in the energy and demand savings algorithms for this measure. Table 2-122 Unit Energy Savings for Evaporative Pre-Cooler (For Air-Cooled Condensers) Measure kWh per Unit Savings kW per Unit Savings Evaporative Pre-Cooler (Installed on Chillers) 62 0.05 Evaporative Pre-Cooler (Refrigeration Systems) 108 0.09 Evaporative Pre-Cooler (For Air-Cooled Condensers) 127 2.17. Variable Frequency Drives (For HVAC Applications) The following algorithms and assumptions are applicable to Variable Frequency Drives (VFDs) on HVAC fans and pumps installed in commercial spaces. This measure applies to projects which represent either equipment retrofit or new construction (including major renovations). Table 2-123 summarizes the ‘typical’ expected unit energy impacts for this measure. Typical values are based on algorithms and stipulated values described below and data from past program participants. Table 2-123 Summary Deemed Savings Estimates for VFDs Installed on Chilled Water Pumps, Condensing Water Pumps, and Cooling Tower Fans Retrofit New Construction Deemed Savings Unit HP HP Average Unit Energy Savings 286 kWh 268 kWh Average Unit Peak Demand Savings 0 kW 0 kW Expected Useful Life 15 Years 15 Years Average Material & Labor Cost $ 194.28 n/a Average Incremental Cost n/a $ 165.33 Stacking Effect End-Use Cooling Table 2-124 Summary Deemed Savings Estimates for VFDs Installed on Fans & Hot Water Pumps Retrofit New Construction Deemed Savings Unit HP HP Average Unit Energy Savings 1,065 kWh 996 kWh Average Unit Peak Demand Savings 0 kW 0 kW Expected Useful Life 15 Years 15 Years Average Material & Labor Cost $ 174.82 n/a Average Incremental Cost n/a $ 142.05 Stacking Effect End-Use Cooling 2.17.1. Definition of Eligible Equipment Only VFDs installed on variably loaded motors, from 5 to 300 horsepower, in HVAC applications are eligible under this measure. Note that systems of motors which are individually less than 5 horsepower are eligible provided that: 1) they are controlled by a common VFD, and 2) the aggregate horsepower of motors controlled by a single VFD is greater than 5 HP. New construction projects must meet or exceeds current federal minimum requirements and must not be required by the applicable building codes. Retrofit projects must remove or permanently disable any pre-existing throttling or flow control device(s), and cannot replace a pre-existing VFD. Variable Frequency Drives (For HVAC Applications) 128 2.17.2. Definition of Baseline Equipment Baseline equipment for this measure is determined by the nature of the project. There are two possible scenarios: retrofit or new construction. Retrofit (Early Replacement) If the project is retrofitting pre-existing equipment with a variable frequency drive then the baseline control strategy is defined by the pre-existing control strategy. New Construction (Includes Major Remodel & Replace on Burn-Out) For facilities that are installing VFDs during a new construction project the minimum HVAC fan/pump controls strategy is dictated by the prevailing building energy code or standard according to which the project was permitted. Current applicable control standards are defined by ASHRAE 90.1-2004 and 90.1-2007. Code Compliance Considerations for HVAC VFDs Section 6.5.3 Of the ASHRAE 90.1 Standard specifies horsepower threshold in which VFDs must be installed on individual fans in VAV air-side delivery systems. Section 6.5.4 specifies a horsepower threshold for pumps in hydronic variable flow systems. Note that the is the system has less than three control valves then it is exempt from the VFD requirement. Section 6.5.5 specifies a horsepower threshold for heat rejections fans such as cooling tower fans. Note that the threshold for VAV fans does changes between the 2004 and 2007 versions of Standard 90.1. 2.17.3. Algorithms The following energy and demand savings algorithms are applicable for this measure: ΔkWh = .746 * HP * LF / ηmotor *HRS * ESF ΔkW = 0 2.17.4. Definitions ΔkWh Expected energy savings between baseline and installed equipment. ΔkW Peak demand savings are defined to be zero for this measure. HP Manufacturer name plate rated horsepower of the motor. LF Load Factor. Ratio between the actual load and the rated load. Motor efficiency curves typically result in motors being most efficient at approximately 75% of the rated load. The default value is 0.75. Variable Frequency Drives (For HVAC Applications) 129 ηmotor Manufacturer name plate efficiency of the motor at full load. HRS Annual operating hours of VFD. Values for various building types and end uses are stipulated in Table 2-125. ESF Energy Savings Factor. Percent of baseline energy consumption saved by installing a VFD. The appropriate ESF can be found in Table 2-126. 2.17.5. Sources 1. ASHRAE, Standard 90.1-2004. 2. ASHRAE, Standard 90.1-2007. 3. California DEER Effective Useful Life worksheets: EUL_Summary_10-1-08.xls 4. California DEER Incremental Cost worksheets: Revised DEER Measure Cost Summary (05_30_2008) Revised (06_02_2008).xls 2.17.6. Stipulated Values The following tables stipulate allowable values for each of the variables in the energy and demand savings algorithms for this measure. Variable Frequency Drives (For HVAC Applications) 130 Table 2-125 Stipulated Hours of Use for Commercial HVAC Motors Building Type Motor Usage Group Zone 5 Zone 6 Assembly Education – Primary School Education – Secondary School Education – Community College Education – University Grocery Health/Medical – Hospital Health/Medical – Nursing Home Variable Frequency Drives (For HVAC Applications) 131 Building Type Motor Usage Group Zone 5 Zone 6 Lodging – Hotel Lodging – Motel Manufacturing – Light Industrial Office – Large Office – Small Restaurant – Sit Down Restaurant – Fast Food Retail – 3 Story Retail – Single Story Variable Frequency Drives (For HVAC Applications) 132 Building Type Motor Usage Group Zone 5 Zone 6 Retail – Small Storage – Conditioned Variable Frequency Drives (For HVAC Applications) 133 Table 2-126 Stipulated Energy Savings Factors (ESF) for Commercial HVAC VFD Installations Building Type Motor Usage Group Zone 5 Zone 6 Assembly Education – Primary School Education – Secondary School Education – Community College Education – University Grocery Health/Medical – Hospital Health/Medical – Nursing Home Variable Frequency Drives (For HVAC Applications) 134 Building Type Motor Usage Group Zone 5 Zone 6 Lodging – Hotel Lodging – Motel Manufacturing – Light Industrial Office – Large Office – Small Restaurant – Sit Down Restaurant – Fast Food Retail – 3 Story Retail – Single Story Variable Frequency Drives (For HVAC Applications) 135 Building Type Motor Usage Group Zone 5 Zone 6 Retail – Small Storage – Conditioned Variable Frequency Drives (For HVAC Applications) 136 2.18. Water-Side Economizers The following algorithms and assumptions are applicable to energy efficient air conditioning units installed in commercial spaces. This measure applies to projects which represent either equipment retrofit or new construction (including major renovations). Table 2-127 summarizes the ‘typical’ expected (per combined chillers tonnage) unit energy impacts for this measure. Typical values are based on algorithms and stipulated values described below and data from past program participants. Table 2-127 Typical Savings Estimates for Water-Side Economizers Retrofit New Construction Deemed Savings Unit Ton (Chillers) Ton (Chillers) Average Unit Energy Savings 184 kWh 154 kWh Average Unit Peak Demand Savings 0 kW 0 kW Expected Useful Life 10 Years 10 Years Average Material & Labor Cost $ 462.69 n/a Average Incremental Cost n/a $ 462.69 Stacking Effect End-Use Cooling 2.18.1. Definition of Eligible Equipment Eligibility is determined by the installed cooling system. A water cooled chilled water plant must be present and a separate cooling tower installed dedicated to providing free cooling to the chilled water loop. 2.18.2. Definition of Baseline Equipment Baseline equipment for this measure is determined by the nature of the project. There are two possible scenarios: retrofit (early replacement) or new construction. For both cases the assumed baseline is a water cooled chilled water plant with no waterside free cooling capabilities. Retrofit (Early Replacement) If the project is adding waterside economizing capabilities to a pre-existing chilled water system then it is considered a retrofit except when the project involves an expansion of capacity of the chilled water plant. New Construction (Includes Major Remodel & Replace on Burn-Out) Waterside economizer additions on new chilled water plants and on pre-existing plants undergoing expansion are considered new construction for the purposes of this measure. Water-Side Economizers 137 2.18.3. Algorithms The following energy and demand savings algorithms are applicable for this measure: Δ Δ 2.18.4. Definitions ΔkWh Expected energy savings between baseline and installed equipment. ΔkWh/Ton Per unit energy savings as stipulated by weather zone. Capsupplanted The combined rated capacities of all the chillers supplanted by the waterside economizer. 2.18.5. Sources 10. California DEER Prototypical Simulation models (modified), eQUEST-DEER 3-5002E108 2.18.6. Stipulated Values The following tables stipulate allowable values for each of the variables in the energy and demand savings algorithms for this measure. Table 2-128 Water Side Economizer Savings109 Zone Retrofit Savings Δ New Construction Δ 5 183 153 6 186 155 108 Prototypical building energy simulations were used to generate Idaho specific kWh savings for various buildings. 109 See “19-TypicalCalcs_WaterEcono.xlsx” for assumptions and calculations used to estimate the typical unit energy savings. Water-Side Economizers 138 2.19. Kitchen: Refrigerators/Freezers The following algorithms and assumptions are applicable to the installation of a new reach-in commercial refrigerator, or freezer meeting ENERGY STAR 2.0 efficiency standards. ENERGY STAR labeled commercial refrigerators and freezers are more energy efficient because they are designed with components such as ECM evaporator and condenser fan motors, hot gas anti- sweat heaters, and/or high-efficiency compressors, which will significantly reduce energy consumption. Table 2-129 and Table 2-130 summarize ‘typical’ expected (per unit) energy impacts for this measure can be found. Typical values are based on the algorithms and stipulated values described below.110 Table 2-129 Typical Savings Estimates for ENERGY STAR Refrigerators (< 30 ft3)111 Retrofit New Construction Deemed Savings Unit Refrigerator Refrigerator Average Unit Energy Savings 6.2 kWh 6.2 kWh Average Unit Peak Demand Savings 0.66 W 0.66 W Expected Useful Life 12 Years 12 Years Average Material & Labor Cost $ 7,626 n/a Average Incremental Cost n/a $ 108 Stacking Effect End-Use Refrigeration Table 2-130 Typical Savings Estimates for ENERGY STAR Refrigerators (30 to 50 ft3) Retrofit New Construction Deemed Savings Unit Refrigerator Refrigerator Average Unit Energy Savings 5.4 kWh 5.4 kWh Average Unit Peak Demand Savings 0.58 W 0.58 W Expected Useful Life 12 Years 12 Years Average Material & Labor Cost $ 12,133 n/a Average Incremental Cost n/a $ 135 Stacking Effect End-Use Refrigeration 110 See spreadsheet “20-TypicalCalcs_KitchFrigFrzrIce.xlsx” for assumptions and calculations used to estimate the typical unit energy savings, EUL, and incremental costs. There isn’t a difference between new construction and retrofit because the retrofit baseline is at least as efficient as that required by federal equipment standards. 111 These numbers do not include chest refrigerators. Inclusion of chest refrigerators would increase the ‘typical’ savings estimates. Kitchen: Refrigerators/Freezers 139 Table 2-131 Typical Savings Estimates for ENERGY STAR Freezers (< 30 ft3) Retrofit New Construction Deemed Savings Unit Freezer Freezer Average Unit Energy Savings 28 kWh 28 kWh Average Unit Peak Demand Savings 3.0 W 3.0 W Expected Useful Life 12 Years 12 Years Average Material & Labor Cost $ 11,052 n/a Average Incremental Cost n/a $ 163 Stacking Effect End-Use Refrigeration Table 2-132 Typical Savings Estimates for ENERGY STAR Freezers (30 to 50 ft3) Retrofit New Construction Deemed Savings Unit Freezer Freezer Average Unit Energy Savings 75 kWh 75 kWh Average Unit Peak Demand Savings 8.0 W 8.0 W Expected Useful Life 12 Years 12 Years Average Material & Labor Cost $ 12,806 n/a Average Incremental Cost n/a $ 35 Stacking Effect End-Use Refrigeration 2.19.1. Definition of Eligible Equipment The eligible equipment is a new commercial vertical solid, glass door refrigerator or freezer, or vertical chest freezer meeting the minimum ENERGY STAR 2.0 efficiency level standards. 2.19.2. Definition of Baseline Equipment The baseline equipment used to establish energy savings estimates for this measure is established by the Regional Technical Forum (RTF). The RTF uses an existing solid or glass door refrigerator or freezer meeting the minimum federal manufacturing standards as specified by the Energy Policy Act of 2005. The RTF sources a market potential study for and uses a baseline that is more efficient than code. Consequently, there is no distinction between baselines for new construction and retrofit projects Retrofit (Early Replacement) See explanation above New Construction (Includes Major Remodel & Replace on Burn-Out) See explanation above Kitchen: Refrigerators/Freezers 140 2.19.3. Algorithms The following energy and demand savings algorithms are applicable for this measure: ΔkWh = ΔkWh/Unit * NUnits ΔkW = ΔkW/Unit * Nunits = ΔkWh/Unit * CF / Hours 2.19.4. Definitions ΔkWh Expected energy savings between baseline and installed equipment. ΔkW Demand energy savings between baseline and installed equipment. kWh/Unit Per unit energy savings as stipulated in Table 2-133 and Table 2-134. kW/Unit Per unit demand savings. ΔkW/Uniti Unit demand savings for combination i of type, harvest rate, and/or volume. CF Coincidence Factor = 0.937 Hours Annual operating hours = 8760 NUnits Number of refrigerators or freezers 2.19.5. Sources 11. Regional Technical Forum measure workbooks: http://rtf.nwcouncil.org/measures/com/ComFreezer_v3.xlsm & http://rtf.nwcouncil.org/measures/com/ComRefrigerator_v3.xlsm 12. Illinois Technical Reference Manual 2.19.6. Stipulated Values The following tables stipulate allowable values for each of the variables in the energy and demand savings algorithms for this measure. Kitchen: Refrigerators/Freezers 141 Table 2-133 Unit Energy and Demand Savings for Units 15 to 30 cu.ft112 Measure Category Energy Savings Peak Reduction Solid Door Refrigerator 4.8 0.52 Glass Door Refrigerator 7.5 0.8 Chest Refrigerator (Solid) 29 3.1 Chest Refrigerator (Glass) 181 19.4 Solid Door Freezers 9.9 1.06 Glass Door Freezers 46.2 4.94 Chest Freezer (Solid) 0.0 0.0 Chest Freezer (Glass) 7.8 0.84 Table 2-134 Unit Energy and Demand Savings for Units 30 to 50 cu.ft.113 Measure Category Solid Door Refrigerator 5.3 0.57 Glass Door Refrigerator 5.5 0.59 Chest Refrigerator (Solid) 29 3.1 Chest Refrigerator (Glass) 181 19.4 Solid Door Freezers 3.9 0.42 Glass Door Freezers 146 15.6 Chest Freezer (Solid) 0.0 0.0 Chest Freezer (Glass) 7.8 0.84 112 See spreadsheet “20-TypicalCalcs_KitchFrigFrzrIce.xlsx” for assumptions and calculations used to estimate the typical unit energy saving. 113 See spreadsheet “20-TypicalCalcs_KitchFrigFrzrIce.xlsx” for assumptions and calculations used to estimate the typical unit energy saving. Kitchen: Refrigerators/Freezers 142 Table 2-135 List of Incremental Cost Data For Refrigerators and Freezers.114 Type Size Category Incremental Cost Average Cost Solid Door Freezers $25 Glass Door Freezers $256 Solid Door Refrigerators ($30) Glass Door Refrigerators $158 114 From RTF Workbook: http://rtf.nwcouncil.org/measures/com/ComFreezer_v3.xlsm Kitchen: Refrigerators/Freezers 143 Table 2-136 List of Materials Cost Data for Refrigerators and Freezers.115 Size Category Qualifying Products Average List Price Solid Door Refrigerators 0<V<15 $ 3,484.00 15<=V<30 $ 6,513.17 30<=V<50 $ 12,111.17 50<=V $ 17,694.20 Glass Door Refrigerators 0<V<15 $ 3,181.67 15<=V<30 $ 8,739.33 30<=V<50 $ 12,155.60 50<=V $ 16,747.75 Chest Refrigerators (Solid and Glass) All Sizes $ 4,097.38 Solid Door Freezers 0<V<15 n/a 15<=V<30 $ 7,204.67 30<=V<50 $ 13,033.33 50<=V $ 18,738.25 Glass Door Freezers 0<V<15 n/a 15<=V<30 $ 14,899.00 30<=V<50 $ 12,578.50 50<=V $ 19,299.00 Chest Freezers (Solid and Glass) All Sizes $ 1,487.70 115 From RTF Workbook: http://rtf.nwcouncil.org/measures/com/ComFreezer_v3.xlsm Kitchen: Refrigerators/Freezers 144 2.20. Kitchen: Ice Machines The following algorithms and assumptions are applicable to the installation of a new commercial ice machine meeting ENERGY STAR 2.0 efficiency standards. The ENERGY STAR label is applied to air-cooled, cube-type ice machines including ice-making head, self-contained, and remote-condensing units. Table 2-137 and Table 2-138 summarize the ‘typical’ expected (per unit) energy impacts for this measure. Typical values are based on the algorithms and stipulated values described below. 116 Table 2-137 Typical Savings Estimates for Ice Machines (<200 lbs/day) Retrofit New Construction Deemed Savings Unit Machine Machine Average Unit Energy Savings 336 kWh 336 kWh Average Unit Peak Demand Savings .07 kW .07 kW Expected Useful Life 10 Years 10 Years Average Material & Labor Cost $ 2,165 n/a Average Incremental Cost n/a $ 189 Stacking Effect End-Use Refrigeration Table 2-138 Typical Savings Estimates for Ice Machines (>200 lbs/day) Retrofit New Construction Deemed Savings Unit Machine Machine Average Unit Energy Savings 341 kWh 341 kWh Average Unit Peak Demand Savings .07 kW .07 kW Expected Useful Life 10 Years 10 Years Average Material & Labor Cost $ 4,800 n/a Average Incremental Cost n/a $ 480 Stacking Effect End-Use Refrigeration 2.20.1. Definition of Eligible Equipment The eligible equipment is a new commercial ice machine meeting the minimum ENERGY STAR 2.0 efficiency level standards. 116 See spreadsheet “21-TypicalCalcs_KitchIceMcn.xlsx” for assumptions and calculations used to estimate the typical unit energy savings, EUL, and incremental costs. There isn’t a difference between new construction and retrofit because the retrofit baseline is at least as efficient as that required by federal equipment standards. Kitchen: Ice Machines 145 2.20.2. Definition of Baseline Equipment The baseline condition for retrofit and new construction is established by the RTF. The RTF uses a commercial ice machine meeting federal equipment standards established January 1, 2010. The RTF sources a market potential study for and uses a baseline that is more efficient than code. Consequently, there is no distinction between baselines for new construction and retrofit projects Retrofit (Early Replacement) See explanation above New Construction (Includes Major Remodel & Replace on Burn-Out) See explanation above 2.20.3. Algorithms The following energy and demand savings algorithms are applicable for this measure: ΔkWh = ΔkWh/Unit * NUnits = [(kWhbase – kWhInstalled) * H * Hours/(24*100) + ΔkWhwastewater ]* NUnits ΔkW = ΔkW/Unit * NUnits = ΔkWh/Uniti,ice * CF / Hours 2.20.4. Definitions ΔkWh Expected energy savings between baseline and installed equipment. ΔkW Demand energy savings between baseline and installed equipment. ΔkWh/Unit Per unit energy savings as stipulated in Table 2-139. ΔkW/Unit Per unit demand savings as stipulated in Table 2-139. kWhbase/Installed Daily energy usage of base (baseline) or installed ice machines. ΔkWhwastewater Annual savings from reduced water usage. CF Coincidence Factor = 0.937117 H Harvest Rate (pounds of ice made per day) Hours Annual operating hours = 4400 117 From Illinois TRM Kitchen: Ice Machines 146 NUnits Number of refrigerators or freezers 2.20.5. Sources 13. Regional Technical Forum measure workbooks: 14. http://rtf.nwcouncil.org/measures/com/ComIceMaker_v1_1.xlsx 15. SDG&E Work Paper: WPSDGENRCC0004, “Commercial Ice Machines” 16. Illinois Technical Reference Manual 2.20.6. Stipulated Values The following tables stipulate allowable values for each of the variables in the energy and demand savings algorithms for this measure. Table 2-139 Unit Energy Savings for Ice Machine118 Measure kWh per Unit kW per Unit Energy Star Air Cooled Ice Making Head Unit <=200 lbs/day ice 297 0.063 Energy Star Air Cooled Ice Making Head Unit >200 lbs/day ice 1,153 0.246 Energy Star Air Cooled Self-Contained Unit <=200 lbs/day ice 184 0.039 Energy Star Air Cooled Self-Contained Unit >200 lbs/day ice 450 0.096 Energy Star Air Cooled Remote Condensing Unit <=200 lbs/day ice 394 0.084 Energy Star Air Cooled Remote Condensing Unit >200 lbs/day ice 1,082 0.231 CEE Tier 2 Water Cooled Ice Making Head Unit <=200 lbs/day ice 232 0.049 CEE Tier 2 Water Cooled Ice Making Head Unit >200 lbs/day ice 744 0.158 CEE Tier 2 Water Cooled Self-Contained Unit <=200 lbs/day ice 137 0.029 CEE Tier 2 Water Cooled Self-Contained Unit >200 lbs/day ice 343 0.073 CEE Tier 3 Air Cooled Ice Making Head Unit <=200 lbs/day ice 448 0.095 CEE Tier 3 Air Cooled Ice Making Head Unit >200 lbs/day ice 1,587 0.338 CEE Tier 3 Water Cooled Ice Making Head Unit <=200 lbs/day ice 357 0.076 CEE Tier 3 Water Cooled Ice Making Head Unit >200 lbs/day ice 1,371 0.292 CEE Tier 3 Air Cooled Self-Contained Unit <=200 lbs/day ice 385 0.082 CEE Tier 3 Air Cooled Self-Contained Unit >200 lbs/day ice 950 0.202 CEE Tier 3 Water Cooled Self-Contained Unit <=200 lbs/day ice 292 0.062 CEE Tier 3 Water Cooled Self-Contained Unit >200 lbs/day ice 734 0.156 CEE Tier 3 Air Cooled Remote Condensing Unit <=200 lbs/day ice 636 0.135 CEE Tier 3 Air Cooled Remote Condensing Unit >200 lbs/day ice 1,747 0.372 118 Values given are based on assumed weights for harvest rates. Savings vary significantly between harvest rates. Kitchen: Ice Machines 147 Table 2-140 Unit Incremental Cost for Ice Machines Harvest Rate (H) New Construction & ROB Retrofit - ER 100-200 lb ice machine $189 $2,165 201-300 lb ice machine $818 $3,260 301-400 lb ice machine $281 $2,740 401-500 lb ice machine $63 $2,646 501-1000 lb ice machine $233 $3,728 1001-1500 lb ice machine $550 $5,301 >1500 lb ice machine $866 $7,668 Kitchen: Ice Machines 148 2.21. Kitchen: Efficient Dishwashers The following algorithms and assumptions are applicable to the installation of new high and low temp under counter, single tank door type, single tank conveyor, and multiple tank conveyor dishwashers installed in a commercial kitchen meeting ENERGY STAR efficiency standards. ENERGY STAR dishwashers save energy in four categories: reduction in wastewater processing, building water heating, booster water heating, and idle energy. Building water heating and booster water heating can be either electric or natural gas. Table 2-141 and Table 2-142 summarize the ‘typical’ expected (per machine) energy impacts for this measure. Typical values are based on the algorithms and stipulated values described below. 119 Table 2-141 Typical Savings Estimates for Efficient Commercial Dishwashers (All Electric) Retrofit New Construction Deemed Savings Unit Machine Machine Average Unit Energy Savings 5,561 kWh 5,561 kWh Average Unit Peak Demand Savings 0.41 kW 0.41 kW Expected Useful Life 12 Years 12 Years Average Material & Labor Cost $ 3,978 n/a Average Incremental Cost Machine $ 3, 978 Stacking Effect End-Use Miscellaneous Loads Table 2-142 Typical Savings Estimates for Efficient Commercial Dishwashers (Gas Heater with Electric Booster) Retrofit New Construction Deemed Savings Unit Machine Machine Average Unit Energy Savings 1,761 kWh 1,761 kWh Average Unit Peak Demand Savings 0.23 kW 0.23 kW Expected Useful Life 12 Years 12 Years Average Material & Labor Cost $ 3,978 n/a Average Incremental Cost Machine $ 3,978 Stacking Effect End-Use Miscellaneous Loads 119 Savings estimates are only given for a quick cost effectiveness test. The estimates are based on assumed weights for equipment types. See spreadsheet “22-TypicalCalcs_KitchDshWshr.xlsx” for assumptions and calculations used to estimate the typical unit energy savings, expected useful life, coincidence factor, and incremental costs. Note that there isn’t a difference between new construction and retrofit because code doesn’t constrain commercial dishwasher efficiencies. The baseline used in the RTF is conservative. Kitchen: Efficient Dishwashers 149 Table 2-143 Typical Savings Estimates for Efficient Residential Dishwashers (All Electric) Retrofit New Construction Deemed Savings Unit Machine Machine Average Unit Energy Savings 2,210 kWh 2,210 kWh Average Unit Peak Demand Savings 0.19 kW 0.19 kW Expected Useful Life 12 Years 12 Years Average Material & Labor Cost $ 232 n/a Average Incremental Cost Machine $ 232 Stacking Effect End-Use Miscellaneous Loads Table 2-144 Typical Savings Estimates for Efficient Residential Dishwashers (Gas Heater with Electric Booster) Retrofit New Construction Deemed Savings Unit Machine Machine Average Unit Energy Savings 821 kWh 821 kWh Average Unit Peak Demand Savings 0.10 kW 0.10 kW Expected Useful Life 12 Years 12 Years Average Material & Labor Cost $ 232 n/a Average Incremental Cost Machine $ 232 Stacking Effect End-Use Miscellaneous Loads 2.21.1. Definition of Eligible Equipment The eligible equipment is an ENERGY STAR certified dishwasher meeting the thresholds for idle energy rate (kW) and water consumption (gallons/rack) limits listed in the tables below. Maximum idle rates are determined by both machine type and sanitation approach (chemical/low temp versus high temp). Dishwashers installed with both gas hot water and gas booster water heating are not eligible. However; dishwashers installed with electric booster water heating are eligible in buildings using gas hot water heating. Table 2-145 Idle Rate Requirements for Low Temperature Dishwashers Type Post Condition Idle Energy Rate (kW) Water Consumption (GPR) Kitchen: Efficient Dishwashers 150 Table 2-146 Idle Rate Requirements for High Temperature Dishwashers Type Post Condition Idle Energy Rate (kW) Water Consumption (GPR) 0.38 0.74 Door type 0.55 0.68 Single tank conveyor Multiple tank conveyor 1.84 0.35 2.21.2. Definition of Baseline Equipment The baseline condition is a dishwasher that’s not ENERGY STAR certified and doesn’t meet the efficiency thresholds for idle energy rate (kW) and water consumption (gallons/rack). 2.21.3. Algorithms The following energy and demand savings algorithms are applicable for this measure: ΔkWh = ΔkWh/Unit * NUnits ΔkW = ΔkW/Unit * NUnits ΔkW/Unit = (ΔkWh/Unit / HrsIdle) * CF 2.21.4. Definitions ΔkWh Expected energy savings between baseline and installed equipment. ΔkW Expected demand reduction between baseline and installed equipment. kWh/Unit Per unit energy savings as stipulated in Table 2-148and Table 2-149. kW/Unit Per unit demand savings as stipulated in Table 2-148and Table 2-149. CF Coincidence Factor120 NUnits Number of dishwashers HrsIdle Annual Idle Hours. Values for this input are stipulated in Table 2-148 and Table 2-149. 120 From Illinois TRM Kitchen: Efficient Dishwashers 151 2.21.5. Sources 17. Regional Technical Forum measure workbook: http://rtf.nwcouncil.org/measures/com/ComDishwasher_v1_2.xlsm 18. Illinois Technical Reference Manual 2.21.6. Stipulated Values The following tables stipulate allowable values for each of the variables in the energy and demand savings algorithms for this measure. Table 2-147 Coincidence Factor for Kitchen: Efficient Dishwashers 118121 Location CF Fast Food Limited Menu 0.32 Fast Food Expanded Menu 0.41 Pizza 0.46 Full Service Limited Menu 0.51 Full Service Expanded Menu 0.36 Cafeteria 0.36 Table 2-148 Unit Energy Savings and Incremental Costs for All Electric Kitchen: Efficient Dishwashers122 Equipment Type Electric Savings Demand Savings Idle Hours Inc. Cost - Retrofit Inc. Cost - New Construction Low Temp Under Counter 3,271 0.283 3375 $232.00 $232 Low Temp Door Type 3,684 0.135 1632 $2,659 $2,659 Low Temp Single Tank Conveyor 3,067 0.281 3600 $5,882 $5,882 Low Temp Multi Tank Conveyor 6,864 0.588 3600 $3,394 $3,394 High Temp Under Counter 1,150 0.103 3375 $232 $232 High Temp Door Type 4,586 0.269 1632 $2,659 $2,659 High Temp Single Tank Conveyor 7,265 0.540 3600 $5,882 $5,882 High Temp Multi Tank Conveyor 7,897 0.658 3600 $3,394 $3,394 121 From Illinois TRM 122 See spreadsheet “22-TypicalCalcs_KitchDshWshr.xlsx” for assumptions and calculations used to estimate the typical unit energy savings. Kitchen: Efficient Dishwashers 152 Table 2-149 Unit Energy Savings and Incremental Costs for Gas Heater with Electric Booster Kitchen: Efficient Dishwashers Equipment Type Savings Savings Idle Hours Inc. Cost - Retrofit Inc. Cost - New Construction Low Temp Under Counter 975 0.116 3375 $2,297 $232 Low Temp Door Type -352 -0.087 1632 $2,297 $2,659 Low Temp Single Tank Conveyor 1,337 0.150 3600 $2,297 $5,882 Low Temp Multi Tank Conveyor 1,862 0.209 3600 $2,297 $3,394 High Temp Under Counter 668 0.080 3375 $2,297 $232 High Temp Door Type 1,684 0.416 1632 $2,297 $2,659 High Temp Single Tank Conveyor 2,275 0.255 3600 $2,297 $5,882 High Temp Multi Tank Conveyor 3,761 0.421 3600 $2,297 $3,394 Kitchen: Efficient Dishwashers 153 2.22. Refrigeration: Efficient Refrigerated Cases This protocol estimates savings for installing high efficiency refrigerated cases. Efficient cases have low- or no-heat glass doors, efficient fan motors, efficient lighting, and efficient evaporators. Table 2-150 summarizes the ‘typical’ expected (per linear foot) energy impacts for this measure. Typical values are based on the algorithms and stipulated values described below. Table 2-150 Typical Savings Estimates for Efficient Refrigerated Cases 123 Retrofit New Construction Deemed Savings Unit Linear ft. n/a Average Unit Energy Savings Table 2-151 n/a Average Unit Peak Demand Savings Table 2-151 n/a Expected Useful Life 12 Years n/a Average Material & Labor Cost $906.27 n/a Average Incremental Cost n/a n/a Stacking Effect End-Use Refrigeration 2.22.1. Definition of Eligible Equipment Efficient cases with doors must have low- or no-heat glass doors, efficient fan motors, efficient lighting, and evaporators that raise the suction temperature set point by at least 3° F. Efficient cases without doors must the same features excluding door requirements. Savings for cases that don’t satisfy all requirements must be treated under their corresponding measure chapters (e.g. efficient lighting, evaporator fans, and/or low-no-heat glass). 2.22.2. Definition of Baseline Equipment There are two possible project baseline scenarios – retrofit and new construction. This measure currently only addresses the retrofit scenario. For purposes of the energy savings estimates open cases are assumed to utilize night covers for 6 hours at night. Retrofit (Early Replacement) The baseline condition is assumed to be a standard refrigerated case. A standard case is defined as any refrigerated case without any of the following equipment: 1) Low- or no-heat door glass (applies only to fixtures with doors) 2) ECM fan motors 3) LED case lighting 4) Evaporator controls which raise the suction temperature set-point by at least 3° F New Construction (Includes Major Remodel & Replace on Burn-Out) 123 See spreadsheet “23-TypicalCalcs_EffCases.xlsx” for assumptions and calculations used to estimate the typical unit energy savings, EUL, and incremental cost. Refrigeration: Efficient Refrigerated Cases 154 New construction is not eligible for this measure as this measure is assumed to be standard practice. 2.22.3. Algorithms The following energy and demand savings algorithms are applicable for this measure: ΔkWh = ΔkWh/Unit * NUnits ΔkW = ΔkW/Unit * NUnits 2.22.4. Definitions ΔkWh Expected energy savings between baseline and installed equipment. ΔkW Expected demand reduction between baseline and installed equipment. ΔkWh/Unit The unit annual energy savings listed by weather zone in Table 2-151. ΔkW/Unit The unit peak reduction. Stipulated values for this input are listed by weather zone in Table 2-151. NUnits Number of linear feet of refrigerated case 2.22.5. Sources 19. DEER Measure Cost Summary: http://www.deeresources.com/deer0911planning/downloads/DEER2008_Costs_ValuesA ndDocumentation_080530Rev1.zip 20. DEER EUL/RUL Values: http://www.deeresources.com/deer0911planning/downloads/EUL_Summary_10-1-08.xls 2.22.6. Stipulated Values The following tables stipulate allowable values for each of the variables in the energy and demand savings algorithms for this measure. Refrigeration: Efficient Refrigerated Cases 155 Table 2-151 Unit Energy Savings for Efficient Refrigerated Cases Case Type (Std. to Eff.) Climate Zone 5 Climate Zone 6 Per Unit kWh Per Unit kW Per Unit kWh Per Unit kW Refrigeration: Efficient Refrigerated Cases 156 2.23. Refrigeration: ASH Controls Anti-sweat heater (ASH) controls turn off door heaters when there is little or no risk of condensation. There are two commercially available control strategies that achieve “on-off” control of door heaters based on either: (1) the relative humidity of the air in the store or (2) the “conductivity” of the door (which drops when condensation appears). In the first strategy, the system activates door heaters when the relative humidity in a store rises above a specific set- point and turns them off when the relative humidity falls below that set-point. In the second strategy, the sensor activates the door heaters when the door conductivity falls below a certain set-point and turns them off when the conductivity rises above that set-point. Without controls, anti-sweat heaters run continuously whether they are necessary or not. Savings are realized from the reduction in energy used by not having the heaters running at all times. In addition, secondary savings result from reduced cooling load on the refrigeration unit when the heaters are off. The following algorithms and assumptions are applicable to ASH controls installed on commercial glass door coolers and freezers. Table 2-152 summarizes the ‘typical’ expected (per linear ft. of case) energy impacts for this measure. Typical values are based on the algorithms and stipulated values described below. Table 2-152 Typical Savings Estimates for ASH Controls124 Retrofit New Construction Deemed Savings Unit linear ft. of case n/a Average Unit Energy Savings 208 kWh n/a Average Unit Peak Demand Savings 23.7 W n/a Expected Useful Life 8 Years n/a Average Material & Labor Cost 2.23.1. Definition of Eligible Equipment The eligible equipment is assumed to be a door heater control on a commercial glass door cooler or refrigerator utilizing humidity or conductivity control. This does not apply to special doors with low/no anti-sweat heat. 2.23.2. Definition of Baseline Equipment There are two possible project baseline scenarios – retrofit and new construction. This measure currently only addresses the retrofit scenario. 124 See spreadsheet “24-TypicalCalcs_ASH.xlsx” for assumptions and calculations used to estimate the typical unit energy savings, expected useful life, and incremental costs. 125 The cost is based on the most recent Regional Technical Forum Measure Workbook for this measure: http://rtf.nwcouncil.org/measures/Com/ComGroceryAntiSweatHeaters_v1_0.xlsm Refrigeration: ASH Controls 157 Retrofit (Early Replacement) The baseline condition is assumed to be a commercial glass door cooler or refrigerator with a standard heated door with no controls installed. New Construction (Includes Major Remodel & Replace on Burn-Out) n/a 2.23.3. Algorithms The following energy and demand savings algorithms are applicable for this measure: Δ waste Sav Δ Δ 2.23.4. Definitions ΔkWh Expected energy savings between baseline and installed equipment. ΔkW Expected demand reduction between baseline and installed equipment. WInstalled Connected load (kW) for typical reach-in refrigerator or freezer door and frame with DF Fwaste Waste Heat Factor. Defined as the percentage of ASH energy use that is converted into heat in the case and must be removed by the refrigeration system. Stipulated FSav ASH run- 2.23.5. Sources 21. June 2001 edition of ASHRAE Journal 22. Regional Technical Forum, Measure Workbooks http://rtf.nwcouncil.org/measures/Com/ComGroceryAntiSweatHeaters_v1_0.xlsm 23. http://rtf.nwcouncil.org/measures/com/ComGroceryDisplayCaseECMs_v2_2.xlsm 2.23.6. Stipulated Values The following tables stipulate allowable values for each of the variables in the energy and demand savings algorithms for this measure. Refrigeration: ASH Controls 158 Table 2-153 Connected Load for Typical Reach-In Case126 Case Type kWBase EER DF Fwaste FSav ΔW/linear ΔkWh/linear Low Temperature 72 5.12 0.98 0.35 0.5 38.7 339 Medium Temperature 43 11.2 0.98 0.35 0.8 8.8 76.8 Average 57 8.2 0.98 0.35 0.65 23.7 208 126 The values are based on the most recent Regional Technical Forum Measure Workbook for this measure. http://rtf.nwcouncil.org/measures/Com/ComGroceryAntiSweatHeaters_v1_0.xlsm Refrigeration: ASH Controls 159 2.24. Refrigeration: Auto-Closer Auto-closers on freezers and coolers can reduce the amount of time that doors are open, thereby reducing infiltration and refrigeration loads. The following algorithms and assumptions are applicable to auto-closers installed on reach-in and walk-in coolers and freezers. Table 2-154 through Table 2-157 summarize the ‘typical’ expected (per door) energy impacts for this measure. Typical values are based on the algorithms and stipulated values described below. 127 Table 2-154 Typical Savings Estimates for Auto-Closers (Walk-In, Low-Temp) Retrofit New Construction Deemed Savings Unit Door n/a Average Unit Energy Savings 2,547 kWh n/a Average Unit Peak Demand Savings 0.27 kW n/a Expected Useful Life 8 Years n/a Average Material & Labor Cost $ 139.32 n/a Average Incremental Cost n/a n/a Stacking Effect End-Use Refrigeration Table 2-155 Typical Savings Estimates for Auto-Closers (Walk-In, Med-Temp) Retrofit New Construction Deemed Savings Unit Door n/a Average Unit Energy Savings 575 kWh n/a Average Unit Peak Demand Savings 0.14 kW n/a Expected Useful Life 8 Years n/a Average Material & Labor Cost $ 139.32 n/a Average Incremental Cost n/a n/a Stacking Effect End-Use Refrigeration 127 See spreadsheet “25-TypicalCalcs_AutoCloser_v2.xlsx” for assumptions and calculations used to estimate the typical unit energy savings and incremental costs. Refrigeration: Auto-Closer 160 Table 2-156 Typical Savings Estimates for Auto-Closers (Reach-In, Low-Temp) Retrofit New Construction Deemed Savings Unit Door n/a Average Unit Energy Savings 560 kWh n/a Average Unit Peak Demand Savings 0.07 kW n/a Expected Useful Life 8 Years n/a Average Material & Labor Cost $ 139.32 n/a Average Incremental Cost n/a n/a Stacking Effect End-Use Refrigeration Table 2-157 Typical Savings Estimates for Auto-Closers (Reach-In, Med-Temp) Retrofit New Construction Deemed Savings Unit Door n/a Average Unit Energy Savings 373 kWh n/a Average Unit Peak Demand Savings 0.06 kW n/a Expected Useful Life 8 Years n/a Average Material & Labor Cost $ 139.32 n/a Average Incremental Cost n/a n/a Stacking Effect End-Use Refrigeration 2.24.1. Definition of Eligible Equipment The eligible equipment is an auto-closer that must be able to firmly close the door when it is within one inch of full closure. 2.24.2. Definition of Baseline Equipment There are two possible project baseline scenarios – retrofit and new construction. This measure currently only addresses the retrofit scenario. Retrofit (Early Replacement) The baseline equipment is doors not previously equipped with functioning auto-closers and assumes the walk-in doors have strip curtains. New Construction (Includes Major Remodel & Replace on Burn-Out) n/a 2.24.3. Algorithms The following energy and demand savings algorithms are applicable for this measure: Refrigeration: Auto-Closer 161 ΔkWh = ΔkWh/Unit * NUnits ΔkW = ΔkW/Unit * NUnits 2.24.4. Definitions ΔkWh Expected energy savings between baseline and installed equipment. ΔkW Expected demand reduction between baseline and installed equipment. ΔkWh/Unit provided in Table 2-158 based on case type and temperature. ΔkW/Unit Unit demand savings estimates provided in Table 2-158 based on case type and temperature. NUnits Number of doors onto which this measure is installed. 2.24.5. Sources 24. Regional Technical Forum, Measure Workbooks http://rtf.nwcouncil.org/measures/com/ComGroceryAutoCloser_v1_0.xlsm 25. http://rtf.nwcouncil.org/measures/com/ComGroceryDisplayCaseECMs_v2_2.xlsm 26. Workpaper PGECOREF110.1 – Auto-Closers for Main Cooler or Freezer Doors 27. DEER Measure Cost Summary: http://www.deeresources.com/deer0911planning/downloads/DEER2008_Costs_ValuesA ndDocumentation_080530Rev1.zip 2.24.6. Stipulated Values The following tables stipulate allowable values for each of the variables in the energy and demand savings algorithms for this measure. Table 2-158 Unit Energy and Demand Savings Estimates Case Temperature ΔkWh/Unit ΔkW/Unit Low Temperature (Reach-in) 560 0.07 Medium Temperature (Reach-in) 373 0.06 Low Temperature (Walk-in) 2,547 0.27 Medium Temperature (Walk-in) 575 0.14 Refrigeration: Auto-Closer 162 2.25. Refrigeration: Condensers The following algorithms and assumptions are applicable to efficient air and evaporative cooled refrigeration condensers. Condensers can be oversized in order to take maximum advantage of low ambient dry-bulb (for air-cooled) or wet-bulb (for evaporative cooled) temperatures. Table 2-159 summarizes the ‘typical’ expected (per ton) energy impacts for this measure. Typical values are based on the algorithms and stipulated values described below. Table 2-159 Summary Deemed Savings Estimates for Efficient Refrigeration Condenser Retrofit New Construction Deemed Savings Unit Ton ton Average Unit Energy Savings 120 kWh 114 kWh Average Unit Peak Demand Savings 0.118 kW 0.112 kW Expected Useful Life 15 Years 15 Years Average Material & Labor Cost n/a 2.25.1. Definition of Eligible Equipment Efficient condenser retrofits must have floating head pressure controls, staged or VSD controlled fans, must operate with subcooling of 5°F or more at design conditions and have a TD of 8°F of less for low-temp systems, 13°F or less for med-temp systems and 18°F or less for evaporative condensers. 2.25.2. Definition of Baseline Equipment Baseline equipment for this measure is determined by the nature of the project. There are two possible scenarios: retrofit (early replacement) or new construction. Retrofit (Early Replacement) The baseline equipment for retrofit projects is the existing condenser coil in a properly working and maintained condition. New Construction (Includes Major Remodel & Replace on Burn-Out) The baseline equipment for new construction projects is defined to be a properly working and maintained condenser coil with all required fan and head pressure controls as defined by the local energy codes and standards. 2.25.3. Algorithms The following energy and demand savings algorithms are applicable for this measure: 128 From DEER 2005 Database 129 From Ameren TRM Refrigeration: Condensers 163 ΔkWh = ΔkWh/Unit * NUnits ΔkW = ΔkW/Unit * Nunits 2.25.4. Definitions ΔkWh Expected energy savings between baseline and installed equipment. ΔkW Expected demand reduction between baseline and installed equipment. ΔkWh/Unit Per unit energy savings as stipulated in Table 2-160. ΔkW/Unit Per unit demand savings as stipulated in Table 2-160. Nunits Number of condensers installed on individual systems 2.25.5. Sources 28. Ameren Missouri Technical Resource Manual 2.25.6. Stipulated Values The following tables stipulate allowable values for each of the variables in the energy and demand savings algorithms for this measure. Table 2-160 Unit Energy Savings for Efficient Refrigeration Condenser130 Measure kWh/Ton kW/Ton Energy Efficient Condenser - Retrofit 120 0.118 Energy Efficient Condenser – New Construction 114 0.112 130 From Ameren Missouri Technical Resource Manual Refrigeration: Condensers 164 2.26. Refrigeration: Controls Floating-head pressure controls take advantage of low outside air temperatures to reduce the amount of work for the compressor by allowing the head pressure to drop and rise along with outdoor conditions. Dropping the head pressure during low outdoor ambient temperature conditions (less than 70 degrees F) reduces compressor energy consumption and overall runtime. Floating suction pressure requires controls to reset refrigeration system target suction temperature based on refrigerated display case or walk-in temperature, rather than operating at a fixed suction temperature set-point. This also reduces compressor energy consumption and overall runtime. Table 2-161 Typical Savings Estimates for Floating Suction Pressure Controls (Only) Retrofit New Construction Deemed Savings Unit HP HP Average Unit Energy Savings 104 kWh 77 kWh Average Unit Peak Demand Savings 19 W 10 W Expected Useful Life 16 Years 16 Years Average Material & Labor Cost $86.91 n/a Average Incremental Cost n/a $53.75 Stacking Effect End-Use Refrigeration Table 2-162 Typical Savings Estimates for Floating Head Pressure Controls (Only) Retrofit New Construction Deemed Savings Unit HP HP Average Unit Energy Savings 440 kWh 225 kWh Average Unit Peak Demand Savings 17 W 11 W Expected Useful Life 16 Years 16 Years Average Material & Labor Cost $272.60 n/a Average Incremental Cost n/a $166.60 Stacking Effect End-Use Refrigeration Table 2-163 summarizes the ‘typical’ expected (per unit) energy impacts for this measure. Typical values are based on the algorithms and stipulated values described below. Refrigeration: Controls 165 Table 2-161 Typical Savings Estimates for Floating Suction Pressure Controls (Only) Retrofit New Construction Deemed Savings Unit HP HP Average Unit Energy Savings 104 kWh 77 kWh Average Unit Peak Demand Savings 19 W 10 W Expected Useful Life 16 Years 16 Years Average Material & Labor Cost $86.91 n/a Average Incremental Cost n/a $53.75 Stacking Effect End-Use Refrigeration Table 2-162 Typical Savings Estimates for Floating Head Pressure Controls (Only) Retrofit New Construction Deemed Savings Unit HP HP Average Unit Energy Savings 440 kWh 225 kWh Average Unit Peak Demand Savings 17 W 11 W Expected Useful Life 16 Years 16 Years Average Material & Labor Cost $272.60 n/a Average Incremental Cost n/a $166.60 Stacking Effect End-Use Refrigeration Table 2-163 Typical Savings Estimates for Floating Head and Suction Pressure Controls Retrofit New Construction Deemed Savings Unit HP HP Average Unit Energy Savings 544 kWh 302 kWh Average Unit Peak Demand Savings 36 W 21 W Expected Useful Life 16 Years 16 Years Average Material & Labor Cost $359.51 n/a Average Incremental Cost n/a $220.35 Stacking Effect End-Use Refrigeration 2.26.1. Definition of Eligible Equipment Refrigeration systems having compressors with motors rated 1 horsepower or larger are eligible. A head pressure control valve (flood-back control valve) must be installed to lower minimum condensing head pressure from fixed position (180 psig for R-22; 210 psig for R-404a) to a saturated pressure equivalent to 70 degrees F or less. Either a balanced-port or electronic expansion valve that is sized to meet the load requirement at a 70 degree condensing temperature must be installed. Alternatively, a device may be installed to supplement refrigeration feed to each evaporator attached to condenser that is reducing head pressure. Refrigeration: Controls 166 2.26.2. Definition of Baseline Equipment There are two possible project baseline scenarios – retrofit and new construction. Retrofit (Early Replacement) The baseline equipment for retrofit projects is the existing refrigeration system without floating head and/or suction pressure controls. New Construction (Includes Major Remodel & Replace on Burn-Out) The baseline equipment for New Construction projects is a refrigeration system meeting current federal energy efficiency requirements and without floating head and/or suction pressure controls. 2.26.3. Algorithms The following energy and demand savings algorithms are applicable for this measure: ΔkWh = ΔkWh/Unit * Cap ΔkW = ΔkW/Unit * Cap 2.26.4. Definitions ΔkWh Expected energy savings between baseline and installed equipment. ΔkW Expected demand reduction between baseline and installed equipment. ΔkWh/Unit Per unit energy savings as stipulated in Table 2-164 and Table 2-165 according to building type, building vintage, and baseline refrigeration system type. ΔW/Unit Per unit demand savings (in Watts) as stipulated in Table 2-164 and Table 2-165 according to building type, building vintage, and baseline refrigeration system type. Cap The capacity (in Tons) of the refrigeration system(s) onto which controls are being installed. 2.26.5. Sources 29. DEER Database for Energy-Efficient Resources. Version 2011 4.01 30. DEER Measure Cost Summary: http://www.deeresources.com/deer0911planning/downloads/DEER2008_Costs_ValuesA ndDocumentation_080530Rev1.zip 31. Regional Technical Forum UES workbook for Floating Head Pressure Controls: http://rtf.nwcouncil.org/measures/com/ComGroceryFHPCSingleCompressor_v1_1.xls Refrigeration: Controls 167 2.26.6. Stipulated Values The following tables stipulate allowable values for each of the variables in the energy and demand savings algorithms for this measure. Table 2-164 Unit Energy and Demand Savings estimates for Retrofit Projects Measure Description ΔkWh/HP ΔW/HP Grocery, Floating Suction Pressure 104 17.27 Grocery, Floating Head Pressure, Fixed Setpoint (air-cooled) 325 -0.81 Grocery, Floating Head Pressure, Fixed Setpoint (evap-cooled) 466 4.59 Grocery, Floating Head Pressure, Variable Setpoint (air-cooled) 345 9.05 Grocery, Floating Head Pressure, Variable Setpoint (evap-cooled) 484 26.89 Grocery, Floating Head Pressure, Variable Setpt & Speed (air-cooled) 520 21.90 Grocery, Floating Head Pressure, Variable Setpt & Speed (evap-cooled) 515 30.85 Ref Warehse, Floating Suction Pressure 115 57.89 Ref Warehse, Floating Head Pressure, Fixed Setpoint (evap-cooled) 351 45.10 Ref Warehse, Floating Head Pressure, Variable Setpoint (evap-cooled) 351 45.10 Ref Warehse, Floating Head Pressure, Variable Setpt & Speed (evap-cooled) 467 45.10 Table 2-165 Unit Energy and Demand Savings estimates for New Construction Projects Measure Description ΔkWh/HP ΔW/HP Grocery, Floating Suction Pressure 78 9.62 Grocery, Floating Head Pressure, Fixed Setpoint (air-cooled) 120 0.00 Grocery, Floating Head Pressure, Fixed Setpoint (evap-cooled) 184 -23.55 Grocery, Floating Head Pressure, Variable Setpoint (air-cooled) 169 16.24 Grocery, Floating Head Pressure, Variable Setpoint (evap-cooled) 190 0.62 Grocery, Floating Head Pressure, Variable Setpt & Speed (air-cooled) 411 63.16 Grocery, Floating Head Pressure, Variable Setpt & Speed (evap-cooled) 226 4.96 Ref Warehse, Floating Suction Pressure 70 12.31 Ref Warehse, Floating Head Pressure, Fixed Setpoint (evap-cooled) 352 28.06 Ref Warehse, Floating Head Pressure, Variable Setpoint (evap-cooled) 352 28.06 Ref Warehse, Floating Head Pressure, Variable Setpt & Speed (evap-cooled) 438 28.06 Refrigeration: Controls 168 2.27. Refrigeration: Door Gasket Tight fitting gaskets inhibit infiltration of warm, moist air into the cold refrigerated space, thereby reducing the cooling load. Aside from the direct reduction in cooling load, the associated decrease in moisture entering the refrigerated space also helps prevent frost on the cooling coils. Frost build-up adversely impacts the coil’s, heat transfer effectiveness, reduces air passage (lowering heat transfer efficiency), and increases energy use during the defrost cycle. Therefore, replacing defective door gaskets reduces compressor run time and improves the overall effectiveness of heat removal from a refrigerated cabinet. The following algorithms and assumptions are applicable to door gaskets installed on reach-in and walk-in coolers and freezers. Table 2-166 summarizes the ‘typical’ expected (per linear ft. of gasket) energy impacts for this measure. Typical values are based on the algorithms and stipulated values described below. Table 2-166 Typical Savings Estimates for Door Gaskets Retrofit New Construction Deemed Savings Unit linear ft. of gasket n/a Average Unit Energy Savings 2.4 kWh n/a Average Unit Peak Demand Savings 0.27 W n/a Expected Useful Life 4 Years n/a Average Material & Labor Cost $ 9.61131 n/a 2.27.1. Definition of Eligible Equipment The eligible equipment is a new door gasket and must replace a worn or damaged gasket on the main insulated solid door of a walk-in cooler. Replacement gaskets must meet the manufacturer’s specifications regarding dimensions, materials, attachment method, style, compression, and magnetism. 2.27.2. Definition of Baseline Equipment There are two possible project baseline scenarios – retrofit and new construction. This measure currently only addresses the retrofit scenario. Retrofit (Early Replacement) The baseline equipment is a door gasket that has a tear that is at least large enough for a hand to pass through (6 inches). New Construction (Includes Major Remodel & Replace on Burn-Out) 131 Weighted Cost from DEER Measure Cost Summary Refrigeration: Door Gasket 169 n/a 2.27.3. Algorithms The following energy and demand savings algorithms are applicable for this measure: Δ Δ ΔW = ΔWunit * L 2.27.4. Definitions ΔkWh Expected energy savings between baseline and installed equipment. ΔW Expected demand reduction (in Watts) between baseline and installed equipment. ΔkWhunit Deemed kWh savings stipulated in Table 2-167. ΔWunit Deemed kW savings stipulated in Table 2-167. L Length of gasket replaced in feet. 2.27.5. Sources 32. CPUC Reports of Strip Curtains and Gaskets http://rtf.nwcouncil.org/subcommittees/grocery/CPUC%20Strip&Gasket%202010.zip 33. Regional Technical Forum, Measure Workbooks http://rtf.nwcouncil.org/measures/com/ComGroceryDoorGasketReplacement_v1_0.xlsm http://rtf.nwcouncil.org/measures/com/ComGroceryDisplayCaseECMs_v2_2.xlsm http://rtf.nwcouncil.org/measures/com/ComGroceryWalkinECM_v1_1.xlsm 34. DEER Measure Cost Summary: http://www.deeresources.com/deer0911planning/downloads/DEER2008_Costs_ValuesA ndDocumentation_080530Rev1.zip 2.27.6. Stipulated Values The following tables stipulate allowable values for each of the variables in the energy and demand savings algorithms for this measure. Refrigeration: Door Gasket 170 Table 2-167 Unit Energy Savings for Door Gaskets132 Case Type ΔkWhunit ΔWunit Reach-In (Low-Temp) Reach-In (Med-Temp) 0.53 0.06 Walk-In (Low-Temp) 5.10 0.58 Walk-In (Med-Temp) 0.70 0.08 132 Walk-in values obtained from CPUC reports. Reach-in values referenced by using a similar reach-in to walk-in ratio as RTF Refrigeration: Door Gasket 171 2.28. Refrigerator: Evaporator Fans Existing standard efficiency evaporator fan motors in reach-in and walk-in freezers and coolers can be retrofitted with high-efficiency motors and/or controllers. These measures save energy by reducing fan usage, refrigeration load (due to heat from motors), and compressor energy (from electronic temperature control).The following algorithms and assumptions are applicable to reach-in and walk-in evaporator fans. Table 2-168 through Table 2-170 summarize the ‘typical’ expected (per motor) energy impacts for this measure. Typical values are based on the algorithms and stipulated values described on the next page. 133 Table 2-168 Typical Savings Estimates for Reach-in and Walk-in Evaporator Fan Controls Retrofit New Construction Deemed Savings Unit Motor n/a Average Unit Energy Savings 408 kWh n/a Average Unit Peak Demand Savings 42 W n/a Expected Useful Life 15 Years n/a Average Material & Labor Cost $ 161.74 n/a Average Incremental Cost n/a n/a Stacking Effect End-Use Refrigeration Table 2-169 Typical Savings Estimates for Walk-in Evaporator Fan Motors Retrofit New Construction Deemed Savings Unit Motor n/a Average Unit Energy Savings 593 kWh n/a Average Unit Peak Demand Savings 61 W n/a Expected Useful Life 15 Years n/a Average Material & Labor Cost $ 296.78 n/a Average Incremental Cost n/a n/a Stacking Effect End-Use Refrigeration 133 See spreadsheet “29-TypicalCalcs_EvapFans.xlsx” for assumptions and calculations. Refrigerator: Evaporator Fans 172 Table 2-170 Typical Savings Estimates for Reach-in Evaporator Fan Motors Retrofit New Construction Deemed Savings Unit Motor n/a Average Unit Energy Savings 318 kWh n/a Average Unit Peak Demand Savings 44 W n/a Expected Useful Life 15 Years n/a Average Material & Labor Cost $ 84.45 n/a Average Incremental Cost n/a n/a Stacking Effect End-Use Refrigeration 2.28.1. Definition of Eligible Equipment The eligible equipment for high-efficiency evaporator fan motors is Electronically Commutated (ECM) or Permanent Split Capacitor (PSC) motors. PSC motors can only replace shaded pole (SP) motors, and ECM motors can replace either SP or PSC motors. Eligible fan motor controls can either be 2 speed (hi/low) or cycle the fans (on/off). Controls must cut fan motor power by at least 75 percent during the compressor “off” cycle. 2.28.2. Definition of Baseline Equipment There are two possible project baseline scenarios – retrofit and new construction. This measure currently only addresses the retrofit scenario. Retrofit (Early Replacement) The baseline equipment for high-efficiency evaporator fan motors is SP or PSC evaporator fan motors in reach-in and walk-in freezers and coolers. SP motors can be retrofitted with either ECMs or PSCs. Existing PSC motors can only be retrofitted with ECMs. The baseline for controls is a fan that operated continuously and at full speed prior. New Construction (Includes Major Remodel & Replace on Burn-Out) n/a 2.28.3. Algorithms The following energy and demand savings algorithms are applicable for this measure: ΔkWh = NUnits *[ (kWhFan) + (kWhFan * 3.413) / EER] ΔkW = NUnits * kWhFan * CF / Hours kWhFan, motor = (kWmotor, base – kWmotor, Installed) * Hours kWhFan, control = (kWhcontrol, base – kWhcontrol, Installed) Refrigerator: Evaporator Fans 173 kWmotor, base = Wattsbase / (ηbase *1000) kWmotor, Installed = WattsInstalled / (ηInstalled *1000) kWhcontrol, base = Wattsbase * Hours / (ηbase *1000) kWhcontrol, Installed = kWhfullspeed + kWhlowspeed kWhfullspeed = kWhcontrol, base * Run Time % kWhlowspeed = % Speed2.5 * kWhcontro, base * Run Time % 2.28.4. Definitions ΔkWh Expected energy savings between baseline and installed equipment. ΔkW Expected demand reduction between baseline and installed equipment. NUnits Number of fans Hours Annual operating hours CF Coincidence Factor kWmotor, i Connected load of the base and installed motors Wattsbase/Installed Baseline motor output wattage - If unknown, see Table 2-172 and Table 2-175. ηbase/Installed Efficiency of baseline (base) or installed motor(s) - If unknown, see Table 2-172 and Table 2-175. kWhcontrol, i Fan annual energy usage before (base) and after (Installed) controls kWhFan Fan motor annual energy usage kWhfullspeed Fan annual energy usage at full speed kWhlowspeed Fan annual energy usage at low speed Run Time % Run Time % - Percent of time that fan is at corresponding speed see Table 2-177. % Speed Ratio of low speed to full speed in a percent = 35% see Table 2-177. 2.28.5. Sources 35. Regional Technical Forum, Measure Workbooks http://rtf.nwcouncil.org/measures/com/ComGroceryDisplayCaseECMs_v2_2.xlsm http://rtf.nwcouncil.org/measures/com/ComGroceryWalkinEvapFanECMController_v1_1. xls Refrigerator: Evaporator Fans 174 http://rtf.nwcouncil.org/measures/com/ComGroceryWalkinECM_v1_1.xlsm 36. EnergySmart Grocer Invoice Data 37. AHRI Standard 1200 – 2006 38. Federal Rulemaking for Commercial Refrigeration Equipment, Technical Support Document. 2009 39. Pennsylvania TRM 2.28.6. Stipulated Values The following tables stipulate allowable values for each of the variables in the energy and demand savings algorithms for this measure. Table 2-171 Evaporator Fan Motor Output and Input Power for Reach-ins Motor Output134 SP Input ECM Input PSC Input ECM Efficiency135 PSC Efficiency135 SP Efficiency135 9 45 14 31 66% 29% 20% 19.5 97.5 29.5 67.2 66% 29% 20% 37 185 56 128 66% 29% 20% 134 From RTF Workbook: http://rtf.nwcouncil.org/measures/com/ComGroceryDisplayCaseECMs_v2_2.xlsm 135 Values from AHRI Standard 1200 - 2006 Refrigerator: Evaporator Fans 175 Table 2-172 Un-Weighted Baseline kWh Savings for Reach-ins136 Retrofit Type Base Power (Watts) Installed Power Annual Hours EER Energy Savings Med Temp Shaded Pole to ECM - 9 Watt Output 45 14 8,760 9 379 Med Temp Shaded Pole to ECM - 19.5 Watt Output 98 30 8,760 9 821 Med Temp Shaded Pole to ECM - 37 Watt 185 56 8,760 9 1,558 98 30 8,030 5 918 Low Temp Shaded Pole to ECM - 37 Watt Output 185 56 8,030 5 1,742 98 67 8,760 9 366 Med Temp Shaded Pole to PSC - 37 Watt Output 185 128 8,760 9 694 98 67 8,030 5 409 Low Temp Shaded Pole to PSC - 37 Watt Output 185 128 8,030 5 776 128 56 8,760 9 864 Low Temp PSC to ECM in display case - 19.5 67 30 8,030 5 509 128 56 8,030 5 966 Table 2-173 Average Savings and Incremental Cost by Evaporator Fan Motor Type for Reach- ins Retrofit Type kWh Savings kW Savings Incremental Cost SP to ECM 477 0.049 $84.45 SP to PSC 212 0.022 $84.45 PSC to ECM 265 0.027 $84.45 136 kWh algorithms from RTF Workbook: http://rtf.nwcouncil.org/measures/com/ComGroceryDisplayCaseECMs_v2_2.xlsm Refrigerator: Evaporator Fans 176 Table 2-174 Evaporator Fan Motor Output and Input Power for Walk-ins137 Motor Output SP Input ECM Input PSC Input ECM Efficiency PSC Efficiency138 SP Efficiency 16-23 75 30 48 66% 41% 26% 37 142 56 90 66% 41% 26% 49.7 191 75 121 66% 41% 26% 137 All values except PSC Efficiency are from RTF Workbook: http://rtf.nwcouncil.org/measures/com/ComGroceryWalkinEvapFanECMController_v1_1.xls 138 PSC Efficiency from Pennsylvania TRM Refrigerator: Evaporator Fans 177 Table 2-175 Un-Weighted Baseline kWh Savings for Walk-ins139 Retrofit Type Base Power (Watts) Installed Power Annual Hours EER Total Energy Savings Med Temp Shaded Pole to ECM - 16-23 Watt Output 75 30 8,760 11.16 520 Med Temp Shaded Pole to ECM - 37 Watt 142 56 8,760 11.16 987 191 75 8,760 11.16 1325 Low Temp Shaded Pole to ECM - 16-23 Watt 75 30 8,760 5.12 664 142 56 8,760 5.12 1259 Low Temp Shaded Pole to ECM - 49.7 Watt 191 75 8,760 5.12 1691 75 48 8,760 11.16 314 Med Temp Shaded Pole to PSC - 37 Watt 142 90 8,760 11.16 596 191 121 8,760 11.16 800 Low Temp Shaded Pole to PSC - 16-23 Watt 75 48 8,760 5.12 401 142 90 8,760 5.12 760 Low Temp Shaded Pole to PSC - 49.7 Watt 191 121 8,760 5.12 1021 90 56 8,760 11.16 391 Med Temp PSC to ECM - 49.7 Watt Output 121 75 8,760 11.16 525 139 kWh algorithms are based on RTF Workbook: http://rtf.nwcouncil.org/measures/com/ComGroceryWalkinECM_v1_1.xlsm Refrigerator: Evaporator Fans 178 Table 2-176 Average Savings and Incremental Cost by Evaporator Fan Motor Type for Walk-ins Retrofit Type kWh Savings kW Savings Incremental Cost SP to ECM 659 0.068 $304.58 SP to PSC 398 0.041 $226.53 PSC to ECM 261 0.027 $304.58 Refrigerator: Evaporator Fans 179 Table 2-177 Un-Weighted Baseline kWh Savings for Walk-in Evaporator Fan Controls Baseline Fan Energy Savings Full Speed Low Speed Walk-in Motor Type Power EER Power Annual Hours Energy Time Energy Time % Speed Energy Direct (kWh) Refrig. (kWh) Total (kWh) Med SP 11.16 142 8,760 1247 52% 648 48% 35% 43 555 170 725 Med SP 49.7 11.16 191 8,760 1675 52% 871 48% 35% 58 746 228 974 Low SP 5.12 142 8,760 1247 68% 848 32% 35% 29 370 247 617 Low SP 49.7 5.12 191 8,760 1675 68% 1139 32% 35% 39 497 331 828 Med PSC 11.16 90 8,760 791 52% 411 48% 35% 28 352 108 460 Med PSC 49.7 11.16 121 8,760 1062 52% 552 48% 35% 37 473 145 617 Low PSC 5.12 90 8,760 791 68% 538 32% 35% 18 235 156 391 Low PSC 49.7 5.12 121 8,760 1062 68% 722 32% 35% 25 315 210 525 Med ECM 11.16 56 8,760 491 52% 255 48% 35% 17 219 67 286 Med ECM 49.7 11.16 75 8,760 660 52% 343 48% 35% 23 294 90 384 Refrigerator: Evaporator Fans 180 Baseline Fan Evap Fan Controls Energy Savings Low ECM 5.12 56 8,760 491 68% 334 32% 35% 11 146 97 243 Low ECM 49.7 (1/15 hp) 5.12 75 8,760 660 68% 449 32% 35% 15 196 131 326 Refrigerator: Evaporator Fans 181 Table 2-178 Average Savings and Incremental Cost by Evaporator Fan Motor Type for Walk-in Evaporator Fan Controls Motor Type kWh Savings kW Savings Incremental Cost SP 452 0.046 $161.74 PSC 285 0.029 $161.74 ECM 178 0.018 $161.74 Refrigerator: Evaporator Fans 182 2.29. Refrigeration: Insulation This measure applies to installation of insulation on existing bare suction lines (the larger diameter lines that run from the evaporator to the compressor) that are located outside of the refrigerated space. Insulation impedes heat transfer from the ambient air to the suction lines, thereby reducing undesirable system superheat. This decreases the load on the compressor, resulting in decreased compressor operating hours, and energy savings. Table 2-179 and Table 2-180 summarize the ‘typical’ expected (per foot) energy impacts for this measure. Typical values are based on the algorithms and stipulated values described below. Table 2-179 Typical Savings Estimates for Suction Line Insulation for Medium-Temperature Coolers Retrofit New Construction Deemed Savings Unit Linear Foot n/a Average Unit Energy Savings 7.5 kWh n/a Average Unit Peak Demand Savings 1.6 W n/a Expected Useful Life 11 Years n/a Average Material & Labor Cost $ 4.46 n/a Table 2-180 Typical Savings Estimates for Suction Line Insulation for Low-Temperature Freezers Retrofit New Construction Deemed Savings Unit Linear Foot n/a Average Unit Energy Savings 12 kWh n/a Average Unit Peak Demand Savings 2.3 W n/a Expected Useful Life 11 Years n/a Average Material & Labor Cost $ 4.46 n/a 2.29.1. Definition of Eligible Equipment Insulation must insulate bare refrigeration suction lines of 2-1/4 inches in diameter or less on existing equipment only. Medium temperature lines require 3/4 inch of flexible, closed-cell, nitrite rubber or an equivalent insulation. Low temperature lines require 1-inch of insulation that is in compliance with the specifications above. Insulation exposed to the outdoors must be protected from the weather (i.e. jacketed with a medium-gauge aluminum jacket). 140 From SCE Work Paper: WPSCNRRN0003.1 141 From SCE Work Paper: WPSCNRRN0003.1 Refrigeration: Insulation 183 2.29.2. Definition of Baseline Equipment There are two possible project baseline scenarios – retrofit and new construction. This measure currently only addresses the retrofit scenario. Retrofit (Early Replacement) The baseline condition is an un-insulated (bare) refrigeration suction line. New Construction (Includes Major Remodel & Replace on Burn-Out) New construction is not eligible since installation of insulation on refrigerant suction line is standard practice. 2.29.3. Algorithms The following energy and demand savings algorithms are applicable for this measure: Δ Δ Δ Δ 2.29.4. Definitions ΔkWh Expected energy savings between baseline and installed equipment. ΔkW Expected demand reduction between baseline and installed equipment. ΔkWh/Unit Unit energy savings. Stipulated values for this input are listed in Table 2-181. ΔkW/Unit Unit demand savings. Stipulated values for this input are listed in Table 2-181. L Length of insulation installed. 2.29.5. Sources 40. Southern California Edison Company, "Insulation of Bare Refrigeration Suction Lines", Work Paper WPSCNRRN0003.1 41. Pennsylvania Technical Reference Manual 2.29.6. Stipulated Values The following tables stipulate allowable values for each of the variables in the energy and demand savings algorithms for this measure. Refrigeration: Insulation 184 Table 2-181 Unit Energy Savings for Suction Line Insulation142 Case Type ΔkW/ft ΔkWh/ft Medium-Temperature Coolers 0.001548 7.5 Low-Temperature Freezers 0.00233 12 142 See spreadsheet “30-TypicalCalcs_RefIns.xlsx” for assumptions and calculations used to estimate the typical unit energy savings and incremental costs. Unit energy savings are referenced from the DEER for California climate zone 16 (which exhibits the most similar weather to Idaho). Note that these savings do not exhibit significant sensitivity to outdoor weather. Refrigeration: Insulation 185 2.30. Refrigeration: Night Covers Night covers are deployed during facility unoccupied hours in order to reduce refrigeration energy consumption. These types of display cases can be found in small and medium to large size grocery stores. The air temperature inside low-temperature display cases is below 0°F and between 0°F to 30°F for medium-temperature and between 35°F to 55°F for high-temperature display cases. The main benefit of using night covers on open display cases is a reduction of infiltration and radiation cooling loads. It is recommended that these covers have small, perforated holes to decrease moisture buildup. The following algorithms and assumptions are applicable to night covers installed on existing open-type refrigerated display cases. Table 2-182 summarizes the ‘typical’ expected (per ft. of the opening width) energy impacts for this measure. Typical values are based on the algorithms and stipulated values described below. Table 2-182 Typical Savings Estimates for Night Covers Retrofit New Construction Deemed Savings Unit ft. of case n/a Average Unit Energy Savings 29 kWh n/a Average Unit Peak Demand Savings 0.0 kW n/a Expected Useful Life 5 Years n/a Average Material & Labor Cost $ 42.20143 n/a 2.30.1. Definition of Eligible Equipment The eligible equipment is assumed to be a refrigerated case with a continuous cover deployed during overnight periods. Characterization assumes covers are deployed for six hours daily. 2.30.2. Definition of Baseline Equipment There are two possible project baseline scenarios – retrofit and new construction. This measure currently only addresses the retrofit scenario. Retrofit (Early Replacement) The baseline equipment is assumed to be an open refrigerated case with no continuous covering deployed during overnight periods. New Construction (Includes Major Remodel & Replace on Burn-Out) n/a 143 Refrigeration: Night Covers 186 2.30.3. Algorithms The following energy and demand savings algorithms are applicable for this measure: ΔkWh = ΔkWh/Unit * L ΔkW = 0 2.30.4. Definitions ΔkWh Expected energy savings between baseline and installed equipment. ΔkW Defined to be zero for this measure. Demand savings are zero because it is assumed that the covers aren’t used during the peak period. ΔkWh/Unit Per unit energy savings as stipulated in Table 2-183 according to case temperature and climate zone. 2.30.5. Sources 42. SCE Workpaper: “Night Covers for Open Vertical and Horizontal LT and Open Vertical MT Display Cases,” SCE13RN005.0 43. RTF Workbook: http://rtf.nwcouncil.org/measures/com/ComGroceryDisplayCaseECMs_v2_2.xlsm 44. DEER Measure Cost Summary: http://www.deeresources.com/deer0911planning/downloads/DEER2008_Costs_ValuesA ndDocumentation_080530Rev1.zip 2.30.6. Stipulated Values The following tables stipulate allowable values for each of the variables in the energy and demand savings algorithms for this measure. Table 2-183 Unit Energy Savings for Refrigeration: Night Covers CZ Case Type Savings 5 Low Temperature 66.67 5 Medium Temperature 28.99 6 Low Temperature 75 6 Medium Temperature 30.43 Refrigeration: Night Covers 187 2.31. Refrigeration: No-Heat Glass New low heat/no heat door designs incorporate heat reflective coatings on the glass, gas inserted between the panes, non-metallic spacers to separate the glass panes, and/or non- metallic frames (such as fiberglass). This protocol documents the energy savings attributed to the installation of special glass doors with low/no anti-sweat heaters for low temp cases. Table summarizes the ‘typical’ expected (per door) energy impacts for this measure. Typical values are based on the algorithms and stipulated values described below. Table 2-184 Typical Savings Estimates for Low/No Heat Doors144 Retrofit New Construction Deemed Savings Unit Door Door Average Unit Energy Savings 281 kWh 253 kWh Average Unit Peak Demand Savings 0.17 kW 0.15 kW Expected Useful Life 12 Years 12 Years Average Material & Labor Cost $472 n/a Average Incremental Cost n/a $386 Stacking Effect End-Use Refrigeration 2.31.1. Definition of Eligible Equipment The eligible equipment is a no-heat/low-heat clear glass on an upright display case. It is limited to door heights of 57 inches or more. Doors must have either heat reflective treated glass, be gas filled, or both. This measure applies to low temperature cases only—those with a case temperature below 0°F. Doors must have 3 or more panes. Total door rail, glass, and frame heater wattage cannot exceed 54 Watts per door for low temperature display cases. 2.31.2. Definition of Baseline Equipment There are two possible project baseline scenarios – retrofit and new construction. This measure currently only addresses the retrofit scenario. Retrofit (Early Replacement) The baseline condition is assumed to be a commercial glass door that consists of two-pane glass, aluminum doorframes and door rails, and door and frame heaters. For the purposes of calculating typical energy savings for this measure it is assumed that the baseline door and frame heaters consume 214 Watts per door. New Construction (Includes Major Remodel & Replace on Burn-Out) n/a 144 See spreadsheet “32-TypicalCalcs_NoHeatGlass.xlsx” for assumptions and calculations used to estimate the typical unit energy savings, EUL, and incremental cost. Refrigeration: No-Heat Glass 188 2.31.3. Algorithms The following energy and demand savings algorithms are applicable for this measure: ΔkWh = ΔkWh/Unit * NUnits ΔkW = ΔkW/Unit * NUnits 2.31.4. Definitions ΔkWh Expected energy savings between baseline and installed equipment. ΔkW Expected demand reduction between baseline and installed equipment. ΔkWh/Unit Per unit energy savings. Stipulated values for this input can be found in Table […]. ΔkW/Unit Per unit peak reduction. Stipulated values for this input can be found in Table […]. NUnits Total number of doors installed. 2.31.5. Sources 45. Southern California Edison. Low ASH Display Doors Work Paper: SCE13RN018.0 46. DEER EUL/RUL Values: http://www.deeresources.com/deer0911planning/downloads/EUL_Summary_10-1-08.xls 2.31.6. Stipulated Valies The following tables stipulate allowable values for each of the variables in the energy and demand savings algorithms for this measure. Table 2-185 Stipulated Energy and Demand Savings Estimates for “No-Heat Glass” ΔkWh/Unit ΔkW/Unit Weather Zone 5 295.4 0.175 Weather Zone 6 223.9 0.14 Refrigeration: No-Heat Glass 189 2.32. PC Management Software This measure relates to the installation of a centralized energy management system that controls when desktop computers and monitors plugged into a network power down to lower power mode states. Savings come from an increase in the rate of time spent in the "Off" state due to the ability of the network application to shut the computer down when not in prolonged use. The shift in hours from idle state to off state is based on empirical studies of power management installations. Savings vary by building type according to HVAC interaction factor. Table 2-186 summarizes the ‘typical’ expected (per machine controlled) energy impacts for this measure. Typical values are based on the algorithms and stipulated values described below. Table 2-186 Typical Savings Estimates for PC Power Management Software Retrofit New Construction Deemed Savings Unit Machine Controlled n/a Average Unit Energy Savings 135 kWh n/a Average Unit Peak Demand Savings 6 W n/a Expected Useful Life 4 Years n/a Average Material & Labor Cost $12 n/a Average Incremental Cost n/a n/a Stacking Effect End-Use Miscellaneous Loads 2.32.1. Definition of Eligible Equipment The eligible equipment is a network of standard desktop computers and monitors, with no centralized power management software. Eligible software must allow IT administrators to control desktop power consumption within the network from a central location and include a reporting feature to enable monitoring and validation of the energy savings. Reports must also provide a catalog of systems (and their locations) under management. 2.32.2. Definition of Baseline Equipment There are two possible project baseline scenarios – retrofit and new construction. This measure currently only addresses the retrofit scenario. Retrofit (Early Replacement) The baseline condition is a network of standard desktop computers and monitors, with no centralized power management software. Baseline desktop usage is derived as a weighted mix of Energy Star compliant and non-compliant models, and a mix of desktop categories. Baseline duty cycle is drawn from empirical studies, taking into account the enabled built-in power management of computers and monitors before applying the effects of a centralized power management control. New Construction (Includes Major Remodel & Replace on Burn-Out) n/a PC Management Software 190 2.32.3. Algorithms The following energy and demand savings algorithms are applicable for this measure: Δ Δ Units Δ Δ Units 2.32.4. Definitions ΔkWh Expected energy savings between baseline and installed equipment. ΔkWh/Unit Per unit energy savings as stipulated in Table 2-187. ΔkW/Unit Per unit demand savings as stipulated in Table 2-187. NUnits Total number of computers controlled. 2.32.5. Sources 47. Regional Technical Forum, Measure Workbooks http://rtf.nwcouncil.org/measures/measure.asp?id=95/ NonResNetCompPwrMgt_v3_0.xls 2.32.6. Stipulated Values The following tables stipulate allowable values for each of the variables in the energy and demand savings algorithms for this measure. Table 2-187 Unit Energy Savings for PC Power Management Software145 Building HVAC System ΔkWh/Unit ΔkW/Unit K-12 School Electric Heat 83.9 0.003 K-12 School Heat Pump 124.4 0.004 K-12 School Gas Heat 159.2 0.006 Large Office/Central HVAC Electric Heat 131.4 0.006 Large Office/Central HVAC Heat Pump 147.6 0.007 Large Office/Central HVAC Gas Heat 160.6 0.008 Other/Packaged HVAC Electric Heat 98.7 0.005 Other/Packaged HVAC Heat Pump 138.2 0.007 Other/Packaged HVAC Gas Heat 172.2 0.008 145 See spreadsheet “33-NonResNetCompPwrMgt_v3_0.xlsx” for assumptions and calculations used to estimate the typical unit energy and peak demand savings. PC Management Software 191 2.33. Variable Frequency Drives (Process Applications) Variable Frequency drives can provide energy efficient operation for fans and pumps used in processes applications. The savings potential for Variable Frequency Drives in process applications is highly variable and dependent upon its application. For this reason it is best for the energy impacts for such projects to be determined via a custom path. The method below can be used to assess energy impacts for projects in which a VFD is installed on either a fan or centrifugal pump serving a process application. Table 2-188 summarizes the ‘typical’ expected energy impacts for this measure. Typical values are based on the algorithms and stipulated values described below. Table 2-188 Variable Frequency Drives (Process Applications)146 Retrofit New Construction Deemed Savings Unit HP HP Average Unit Energy Savings 1,377 kWh 1,319 kWh Average Unit Peak Demand Savings 0.16 kW 0.16 kW Expected Useful Life 12 Years 12 Years Average Material & Labor Cost $332 n/a Average Incremental Cost n/a $332 Stacking Effect End-Use Process 2.33.1. Definition of Eligible Equipment Only VFDs installed on variably loaded motors, from 5 to 300 horsepower, in process applications are eligible under this measure.147 Note that systems of motors which are individually less than 5 horsepower are eligible provided that: 1) they are controlled by a common VFD, and 2) the aggregate horsepower of motors controlled by a single VFD is greater than 5 HP. Eligible applications are limited to fans and centrifugal pumps serving a process load. Examples of such loads include (but are not limited to) wastewater effluent pumping, ventilation fans for agricultural sheds, and dairy vacuum pumps. Fans and pumps used for Heating, Ventilation and Air-Conditioning in occupant comfort applications are not eligible under this measure. 2.33.2. Definition of Baseline Equipment When electing to use an engineering calculation approach (Algorithm 2 below) the reported savings estimates must be production neutral. Since the impact of facility production rates is implicit in the motor load profile care should be taken to ensure that the baseline and measure motor load profiles developed for each site are based on a facility 'typical' production. In cases where the project constitutes an expansion due to increased production (or new construction) 146 See spreadsheet “34-TypicalCalcs_ProcessVFD.xlsx” for assumptions and calculations used to estimate the typical unit energy savings and incremental costs. 147 The term “process” here denotes any industrial or agricultural VFD driven application which does not serve space conditioning equipment for occupant comfort. Variable Frequency Drives (Process Applications) 192 the most reliable production estimates should be used. There are two possible project baseline scenarios - retrofit and new construction. Retrofit (Early Replacement) In early replacement retrofit scenarios the baseline equipment is the pre-existing pump/fan, motor, and flow control strategy. Production levels (to the extent that they impact equipment energy use) are assumed to be 'typical' for the facility. New Construction (Includes Major Remodel & Replace on Burn-Out) Baseline equipment for new construction projects (including retrofits that result in an expansion of equipment capacity) is defined by the "industry standard" for affected processes. If no industry standard can be identified then the facility (or others operated by the same company) should be explored to identify whether or not older and similar production lines can be used to define baseline equipment. If none of the above are present (or applicable) then the baseline equipment is assumed to be the least efficient variant of what is installed. Production levels (to the extent that they impact equipment energy use) are assumed to be the most reliable estimate of 'typical' production rates for the facility. 2.33.3. Algorithms The following energy and demand savings algorithms are applicable for this measure: Algorithm 1: Deemed ΔkWhDeemed = kWh/Unit * PNominal ΔkWDeemed = kW/Unit * PNominal Algorithm 2: Engineering Formulas148 Δ kWhEng = ∑ Pmotor * Hri * (Fbase, i - Fmeas, i) Δ kWEng = Pmotor * (Fbase, i - Fmeas, i) * CF Pmotor = .745 * PNominal * LF / η Fi = β1 + β 2 * Spdi + β 3 * Spdi2 β 3 2.33.4. Definitions ΔkWh Expected energy savings between baseline and installed equipment. ΔkW Expected demand reduction between baseline and installed equipment. Pmotor The electrical power draw of the motor at pump design conditions. Pnominal The nominal horsepower of the motor LF The load factor for the motor when operating at pump design conditions. 148 TCFhese formulas are applied in the workbook titled “34-TypicalCalcs_ProcessVFD.xlsx”. The spreadsheet titled “Site Specific Calculator” can be used to estimate project energy impacts using the engineering formula based approach. Variable Frequency Drives (Process Applications) 193 η Fi The motor process loading factor at motor % Speed i. This is calculated using the curve-fit coefficients β 1 through β 4 found in Table 2-190. The appropriate factors are selected based on the flow control type for the baseline. Coefficients for flow control VFD are selected for the measure factors (Fmeas, i). For any project, it must i 2.33.5. Sources 48. Regional Technical Forum Unit Energy Savings calculator for Agricultural: Variable Frequency Drives – Dairy (http://rtf.nwcouncil.org/measures/ag/AgDairyVFD_v1_2.xls) 49. Regional Technical Forum Unit Energy Savings calculator for Agricultural: Variable Frequency Drives - Potato/Onion Shed (http://rtf.nwcouncil.org/measures/ag/AgPotatoOnionShedVFD_v1_3.xls) 50. Evaluation Results from 2011 Easy Upgrades, 2011 Building Efficiency, and 2010 Custom Efficiency Incentive Programs. The following tables stipulate allowable values for each of the variables in the energy and demand savings algorithms for this measure. Table 2-189 Deemed Per/HP savings values Measure Energy Savings Peak Demand Savings Process VFD 1,377 0.16 Table 2-190 Coefficients for Process Loading Factors (Fi) Curve-Fits Flow Control Type β1 β2 β3 β4 Throttling Valve 55.2124 0.637 -0.0019 0 Eddy Current Clutch 16.39683 -0.05647 0.01237 -3 x 10-5 Mechanical (Torque Converter) 13.51137 0.34467 0.01269 -7 x 10-5 Bypass, Recirculation Valve 102 0 0 0 VFD 27.44751 -1.00853 0.01762 0 Variable Frequency Drives (Process Applications) 194 Table 2-191 Coincidence Factors Application CF Site Specific As Measured Other .77 Variable Frequency Drives (Process Applications) 195 Idaho Power Custom Efficiency Program Research Dima Sokolov | dima@mdcresearch.com Jakob Lahmers | jakobl@mdcresearch.com Irene O’Reilly | irene@mdcresearch.com Table of Contents 2 Research Objectives 3 Methodology 4 Key Take-Aways 5 Factors for Program Engagement Program Engagement 8 Outside Sales 9 IPC Relationship 10 Prior Experience 11 Drivers for Engagement 12 ROI: An In-depth Look 13 Typical Process 14 Participation Concerns 15 Feedback from Participants Program Process Overview 17 Overall Satisfaction with Processes 18 Process Feedback 19 Feedback from Non-Participants Viewpoints on Energy Efficiency 21 Program Awareness 22 Program Appeal 23 Engagement 24 The Future of Custom Efficiency Ideal IPC Outreach 26 Engagement Strategies 27 Participant Profile Respondent Profile 29 This research, designed as a collaborative effort between MDC Research (MDC) and Idaho Power Company (IPC), serves to provide a deeper understanding of customer engagement with the Custom Efficiency program. By engaging with program participants from commercial and industrial businesses, as well as representatives from eligible businesses who have not participated in the program, MDC moderators were able to gain insight into the following: Research Objectives Awareness and understanding of the program offering and benefits General program satisfaction Satisfaction with the equipment installed as part of the program Overall satisfaction with the program process Participant recommendations for program changes or improvements Desired channels for program information and marketing Perceived barriers to program participation Unmet needs under the current program structure 3 IPC Respondent Identification Feedback was collected using in-depth one on one telephone interviews. MDC conducted a total of 36 interviews with energy decision-makers Following IPC’s identification of target respondents, MDC recruiters screened the majority of them to ensure they were the appropriate contact for the research. Industrial customers were invited to participate through direct contact from their IPC reps Methodology Overall Impressions Respondent screening & scheduling Intro & icebreaker Respondent background Program Baseline Awareness Participation Satisfaction Barriers Process Feedback Challenges Analysis & Reporting Research Process 4 Drive outreach for participation Even when first time participants had a fairly immediate or pressing need for upgrades or greater efficiency, most did not seek out the program on their own. For marketing outreach and collateral, highlight all program benefits While ROI/savings is universally attractive, it is not the main driver for every company. Some place equal or more importance on “green” aspects or having better equipment; others, typically with less capital, find the subsidization of a needed project to be more attractive than down-the-road savings. Specifically Address Rising Energy Concerns Organizations are well aware that their energy costs are rising, and most have already made some form of internal changes. Some non-participants don’t typically think of power companies as a resource to help them save energy. Key Take-Aways 1 2 3 5 Provide knowledge and resources to those curious about the program With many first-time participants “pleasantly surprised” with how the program worked for them, and non-participants eager for more information about energy savings, IPC serves to benefit from further spreading their vast energy efficiency knowledge. Some find contact with informed IPC reps to be a benefit in and of itself. Ensure independent contractors meet and exceed IPC standards Program satisfaction is often directly correlated to the contractors’ performance, or even earlier promises. Many smaller-scale customers don’t readily distinguish between their contractor’s performance and IPC’s, or feel that IPC has responsibility in ensuring contractors are up to par. If possible, provide support or tips for forecasting kWh savings Of the entire process, this is typically the most commonly stated pain point. Those left to their own devices to calculate this (often an important component of internal approval processes), voiced struggles with these calculations. Key Take-Aways (continued) 4 5 6 6 Factors for Program Engagement When it comes to their initial engagement with the Custom Efficiency program, respondents fall into three broad categories: Program Engagement IPC Relationship Prior Experience Outside Sales 1. • Some participants cite having worked with the program at a previous company, whether directly (“it was my role in my previous position”) or indirectly (“I know that my last company took advantage of this program”). • It is typically a positive prior experience that drives the participant to seek out the program in their newer role. • Many mention the cost savings as something that stuck in their mind when pursuing the program in their new role. • Typically involves business decision-maker being approached by a contractor, who leverages the Custom Efficiency program as a sales deal. • More common among commercial customers, especially those of a smaller size/with less direct contact with Idaho Power. • Customer satisfaction is largely dependent on how well the contractor presents the program qualifications, and how well their performance meets the preset expectations. 2. • Company has a dedicated IPC rep, who keeps them informed of program offerings, qualifications, etc. • At times, customer may approach rep about additional program opportunities. • Common among larger industrial customers, who tend to have more ongoing, direct contact with Idaho Power. • The majority of those who agreed to participate in this research speak highly of their rep and are satisfied with their relationship with Idaho Power. 3. 8 This process was typically mentioned by respondents from small to midsize commercial businesses, and accounted for over half of the participant interviews. Though an outside contractor was the catalyst for engagement, most were already considering some sort of improvement or upgrade. With savings/ROI being the main “sell” for these contractors, respondents in this category have a tendency to be highly aware of their IPC bill, and whether bill reductions are inline with what was originally pitched. Program Engagement: Outside Sales How Can Idaho Power Improve this Process? “We had four other contractors also approach us within a 30-day period, during which everyone explained the Custom Efficiency program in a different way.” • More thorough vetting of all “approved” contractors—they’re working as an extension of IPC, and when cost savings or equipment policy is not as promised, it reflects poorly on the program, or even on the company as a whole. Some felt the engagements were overly “sales-y,” an especially common sentiment among those who are approached frequently by multiple contractors. • Work with contractors to better position the Custom Efficiency program—many customers were aware of the savings opportunity, but were not necessarily aware of the program by name. 9 Mentioned primarily by respondents from larger industrial businesses, who by nature tend to have more ongoing contact with IPC reps. Most research participants are highly satisfied with their rep, and with the process as a whole. A few of the larger industrial customers feel as though their “stature” as a key IPC customer should earn them greater bargaining power when working through program qualifications. How Can Idaho Power Improve this Process? “The program is not very cut and dry for industrial customers; it feels more suited to commercial customers.” • This process represents the smallest area for IPC improvement, as most respondents are highly satisfied with both their IPC rep and the program as whole. It should be noted, however, that those who are more satisfied/engaged with IPC may be more likely to participate in this research. Program Engagement: IPC Relationship • Suggestions for improvement center around more ability to customize or tailor projects to larger companies, or less “red tape” in the approval process; these recommendations only came up in a small handful of interviews. 10 This process was mentioned by a small handful of respondents from a variety of business types. Prior satisfaction/savings is a common driver, though some participants note a diminishing return on more recent engagements. Some mention they recall the program savings being more significant, with a shorter ROI timeframe. As these respondents profess to have prior experience, they tend to be highly aware of a wider range of program specifics (as opposed to more recent participants, who may have only had exposure to certain components from engagement through a contractor). Program Engagement: Prior Experience “I had a prior relationship with Idaho Power from my previous position at ___. They’d had good success with the program there.” 11 Program participants report three key motivators for engagement; for many, their final driver was some combination of the three. Drivers for Engagement Future ROI/savings As this is the main benefit touted by outside contractors (and often by IPC), this aspect comes up frequently in participant interviews. The company’s overarching objective to save energy or “be green.” Often mentioned by larger, regulated businesses who typically have a government directive to be green. Those who make this decision independently tend to highly promote or advertise this aspect of their business. Subsidizing a needed upgrade For some, especially those from smaller businesses, the capital to begin an upgrade or improvement was their primary driver, especially when equipment is outdated. For these, the IPC incentive was an important component of their decision. “ROI was absolutely the deciding factor.” “We can’t waste resources. We have to be green.” (from the homepage of a participant’s website) 12 Though not always the #1 driver, ROI is nearly always a consideration. It may be that those placing less importance on this factor are less directly tied to company profits. Acceptable ROI periods vary, and can be dependent on the size and scope of a project; however, 5 years is frequently mentioned as a threshold many would not be comfortable moving past. Participants who are more ROI-driven tend to only find smaller periods acceptable, and may not even consider projects with more than a 2 or 3 year payback period. Those who are ROI-driven tend to watch their power bills closely. Some note that any ROI has been essentially negated by what they describe as IPC rate increases during the time they were engaging with the program. ROI: An In-depth Look “If the ROI period is more than 2-3 years, I don’t even bother. It won’t be approved.” “Custom Efficiency can take an energy efficiency project with a 4-5 year ROI, and bring it down to less. This is key, as our internal requirement is 2 years.” “We ended up with about a 25% savings… but then Idaho Power had a 25% rate increase. It pretty much washed it out to even.” 13 The process for engaging with the program is largely dependent on the company’s size and structure. Typical Process Smaller Medium In these scenarios the energy “decision-maker” is typically the owner/operator, or another high-ranking associate. They tend to work alongside IPC and contractors throughout the process. Upgrades typically are smaller in scope, and the initiation process is usually considered to be simple and straightforward. Companies of this size/structure tend to fall into two main categories: either the energy decision-maker reports to higher ranking executive staff, or they are directly involved with group executive decisions. In either case, there is considerably more collaborative discussion than in the smaller companies. Larger organizations inherently have more bureaucracy, including executive sign-offs, energy decision teams, or shareholder approval. The decision-making process to engage with the program is a lot more in-depth and formalized—many will only “bother” initiating for projects with more immediate benefits or returns. Large Mostly single location; Smaller square footage Multi-location facilities, typically with ops needs that go beyond lighting Larger industrial customers with complex operations 14 For smaller commercial companies, the main concern is the potential shutdown of business (lost revenue). Most are happy to report that their concerns were alleviated. For medium commercial businesses, concerns are significantly greater, with upgrades naturally being a bit larger in scope, and/or affecting crucial operational components (refrigeration units, heat pumps, compression systems, etc.). In these cases there is a stronger correlation between contractor success and diminished concerns. Surprisingly, those from the largest industrial organizations voiced less concern; this likely is a result of longstanding (typically positive) relationships with IPC, or in some cases, the fact that their position is less tied to company profit. Participation Concerns Concerns about engaging with the program again vary by company size and structure 15 Feedback on Program Processes Program Process Overview Program participants were asked, in detail, to evaluate six individual steps of the program: 1 2 Determining how the electrical process could be more energy efficient Obtaining a cost estimate to modify or install equipment Completing a Custom Efficiency application and agreement IPC application review and pre- approval Equipment installation IPC or third-party equipment inspection 3 4 5 6 Despite this breakdown of components, many found it challenging to look at the process as individual steps; rather they are generally viewed as three broad categories: paperwork and inspections leading up to the install, the installation itself, and then the final inspections and payouts. 17 Overall Satisfaction with Processes For the most part, participants are highly satisfied with the Custom Efficiency process in its entirety—from initial engagement to final inspection of a completed project. Dissatisfaction tends to center around contractor experience. The small number of unhappy participants tied this to the installation process, with complaints including low-quality equipment, missed deadlines, or ROI/savings that were less than promised. Participants are aware that these are contractor issues, but still associate them with IPC (with the assertion that IPC is/should be vetting all contractors who promote their programs). Some call for more direct access to an IPC rep in situations where things go wrong. “When problems happen, I think it’s a good idea for Idaho Power to be more involved…send out a rep to see where the project is at. I think there should be more supervision.” Some participants cite their internal processes as being much more difficult to navigate than IPC’s program steps. Except for installation challenges, satisfaction/experience does not tend to waiver across components. 18 Process Feedback The vast majority of those working directly with an IPC rep are highly satisfied, in some cases even calling out their representative by name. There is a general consensus that when an IPC rep is involved, they tend to fully drive the process. Most in these situations were not involved in the intricacies of each step (i.e., “I’m not sure about that stage of the process. My rep just handled it.”). Those working with contractors cite similar scenarios where the process was driven without their day-to-day involvement. However, first-time participants (who typically had less trust in their contractor), tended to push for more transparency/involvement. The one pain point stated from this process is calculated kWh savings. Some note this is integral to get a project to move forward, and can be difficult to do if left to their own devices. “It’s nice having a program that gets us retrofitted with more modern technology” “As far as working with Idaho Power, it was pretty easy. Idaho Power…they pretty much took care of everything for us.” Overall, the majority of participants had good things to say about the end result of their program engagement. 19 Feedback from Non-Participants Quality of the equipment - Industrial companies with heavy machinery report skepticism to the quality of energy efficient equipment. Over half of the non-participant respondents currently have plans to upgrade to more energy efficient equipment. Respondents report a strong perception of energy costs rising, and believe equipment changes will be necessary to keep expenses down. There are three primary inhibitors to making energy efficient upgrades: Viewpoints on Energy Efficiency 1) 3) “Energy costs just keep rising” Upfront costs - High upfront cost can be difficult to justify. Uncertain ROI - Some non-participants find ROI calculations difficult and can potentially overestimate long-term savings. 1 2 3 “The savings [on an energy efficient project] were not as great as the district or public thought it would be when we put it in” “I don’t have this mass amount of money to put into a project upfront” “Will a more efficient motor do the work we want and need to do? Will the bearings hold up?” 1 2 3 21 Only 3 of the 10 non-participants were aware of Idaho Power’s Custom Efficiency Program before the interview. Two were aware in name only. The other knew IPC offered a “program to upgrade existing equipment,” but has only used Building Efficiency and Easy Upgrades. Most participants unaware of the specific program are aware of incentives offered by Idaho Power. None have done extensive research on programs OR recalled being contacted directly by IPC. All non-participants report interest in learning more about the program. Program Awareness “I was aware that they offered a variety programs, I was not aware of them in detail.” 22 After hearing a basic description of the program, respondents gave the appeal of the program an average rating of 8 out of 10. ROI is the primary factor non-participants will consider before participating. While respondents value more factors than ROI, the justification to corporate or bureaucratic decision-makers centers on that investment return. Respondents familiar with energy efficient incentives feel the Custom Efficiency program is competitive. One respondent suggested a peak-demand hour incentive. The peak-demand rate would be adjusted once a project is complete. Program Appeal The expected payback period is consistent with participant findings; most look for a 1 to 2 year payback period, but 5 years is justifiable if it augments other aspects of the business (more efficient equipment, better lighting, etc.). “We would want to know the data and costs. The savings…we would look at it strictly on a financial basis.” 23 All non-participants believe they would be at least somewhat likely to participate in the Custom Efficiency program in the future. It is more of a “when,” not “if” situation. Engagement is inhibited by awareness. Very few have specific projects in mind for the program Lighting is the most common upgrade mentioned. They are not sure which equipment may qualify. They are open to direct contact from IPC to learn more about the program and other services. Idaho Power’s knowledge is seen by some as an incentive in itself. Non-participants have less interaction with contractors, who are a primary driver of the program. Some non-participants report a more difficult decision process with conflicting priorities. It is difficult to see any project to fruition without an external force driving the project. Engagement “I would participate in this program if I had the knowledge upfront… It’s something I could be sold on” 24 The Future of Custom Efficiency Ideal IPC Outreach Respondents are fairly mixed when it comes to “ideal” outreach. While a few (typically from smaller companies) claim they would closely review an email or bill insert, it is generally agreed that these contact methods are usually overlooked. Most admit they would pay the most attention to an in-person visit from IPC. With that in mind, IPC would have to be careful to differentiate themselves from contractor outreach, which is seen as an annoyance (or a sales pitch) to some. Those from larger companies report they would not be the ones opening/reading bills, or receiving B2B email outreach from IPC One participant reported he would be much more likely to notice something like this in his residential bill/email “Unless they want to start doing regular television advertising…there’s not much [else] they can do.” 26 Engagement Strategies “I would say guidance [can drive projects]. Come out and tell us how to improve our equipment” Increase Awareness Increase Motivation Increased Participation • Explain qualified equipment and answer questions • Explain probable ROI • Explain probable upfront cost • Reach out regularly to stay relevant • Promote energy audit services 27 Participant Profile Respondent Profile Industry Total Participant Non- Participant Services 11 7 4 Manufacturing 10 7 3 Transportation, Communications, Electric, Gas, & Sanitary Service 5 4 1 Retail Trade 4 4 0 Wholesale Trade 2 2 0 Agriculture, Forestry, & Fishing 2 2 0 Mining 1 0 1 Finance, Insurance, and Real Estate 1 0 1 Total 36 26 10 MDC interviewed a total of 36 energy decision-makers on their viewpoints on energy efficiency and the custom efficiency program. 20 Large Commercial Custom Efficiency Participants 6 Industrial Custom Efficiency Participants 9 Large Custom Efficiency Non-Participants 1 Industrial Custom Efficiency Non-Participant Respondents were recruited from a variety of industries including services, manufacturing, and retail. 29 1 of 7 Idaho Power Customer Survey 1. Do you live in an electrically heated manufactured or mobile home?  Response Percent Response Count Yes 99.1%537 No 0.9%5  answered question 542  skipped question 0 2. Do you live in a manufactured or mobile home park or on private land?  Response Percent Response Count Manufactured or mobile park 32.5%172 Private land 66.0%349 Not sure 1.5%8  answered question 529  skipped question 13 3. Do you own or rent the home you live in?  Response Percent Response Count Own 87.2%463 Rent 12.8%68  answered question 531  skipped question 11 2 of 7 4. Approximately when was your home originally built? (Select when the building was originally constructed, not when it was remodeled, added to, or converted.)  Response Percent Response Count Before 1980 33.4%153 1980–1989 21.0%96 1990–1999 27.9%128 2000–2006 9.8%45 2007–2013 4.1%19 Not sure 3.7%17  answered question 458  skipped question 84 5. What is the primary heating system used to heat this home? (Mark one)  Response Percent Response Count Central furnace with ducts 74.2%395 Space/wall heater 4.5%24 Stove, fireplace, or fireplace insert 3.8%20 Heat pump 13.7%73 Other (please specify)  3.8%20  answered question 532  skipped question 10 3 of 7 6. Prior to receiving this survey, were you aware of Idaho Power's Energy House Calls program which provides free duct sealing for electrically heated manufactured/mobile homes?  Response Percent Response Count Yes 36.6%196 No 63.4%339  answered question 535  skipped question 7 7. How did you learn about the Energy House Calls program provided? (Check all that apply)  Response Percent Response Count Letter/postcard from Idaho Power 53.1%103 Door hanger/flyer from Idaho Power 3.1%6 Promotional material in Idaho Power bill 36.6%71 Idaho Power website 2.6%5 Idaho Power employee 3.6%7 Heating and cooling specialist 3.1%6 Church/senior center 3.6%7 Facebook/social media  0.0%0 Not sure 7.7%15 Other (please specify)  7.2%14  answered question 194  skipped question 348 4 of 7 8. What were your reasons for not participating in Idaho Power's Energy House Calls program? (Check all that apply)  Response Percent Response Count Did not see the benefit of doing so 11.5%20 Landlord declined 1.1%2 Planned to move 2.9%5 Was not offered the service 9.2%16 Did not fully understand the program 24.7%43 Not eligible for the program 6.9%12 Did not know it was free 26.4%46 Other (please specify)  38.5%67  answered question 174  skipped question 368 5 of 7 9. How would you prefer Idaho Power communicate with you about programs and issues impacting your bill? (Check all that apply)  Response Percent Response Count Community events 1.8%9 Promotional material in Idaho Power bill 48.2%248 Newsletter 23.2%119 Letter or postcard in the mail 60.9%313 Website 4.7%24 Newspaper advertisement 1.9%10 Social media (Facebook and Twitter)2.7%14 Other (please specify)  4.9%25  answered question 514  skipped question 28 10. Based on what you know of the program, how likely would you be to participate in the Energy House Calls program?  Response Percent Response Count Very        likely 50.1%241 Somewhat        likely 33.5%161 Somewhat        unlikely 6.4%31 Very        unlikely 10.0%48  answered question 481  skipped question 61 6 of 7 11. Using a scale of 1 to 5 where "1" means Not Very Motivating and "5" means Very Motivating, rate the following items based on their ability to motivate you to participate in the Energy House Calls program or any other energy efficiency program.   Not Very Motivating 1 2 3 4 Very Motivating 5 Rating Count Lower energy costs 3.4% (17)1.4% (7)4.3% (22)9.5% (48)81.5% (413)507 Increased comfort 2.9% (14)2.9% (14)10.0% (49)17.3% (85)67.0% (329)491 Reduced maintenance 2.9% (14)3.5% (17)10.4% (50)16.9% (81)66.3% (318)480 No/Low cost to participate 3.1% (15)3.1% (15)4.1% (20)12.4% (60)77.2% (372)482 Safer home environment 3.5% (17)3.3% (16)8.6% (42)14.0% (68)70.6% (343)486  answered question 510  skipped question 32 12. Which of the following best describes your age?  Response Percent Response Count Under 18  0.0%0 18–24 0.8%4 25–34 5.8%31 35–44 9.8%52 45–60 26.6%141 Over 60 57.1%303  answered question 531  skipped question 11 7 of 7 13. What is the highest level of education you have completed?  Response Percent Response Count Less than high school 10.4%54 High school or equivalent 30.4%158 Some college/technical school 43.5%226 4-year college degree 8.7%45 Some graduate courses 2.9%15 Graduate degree 4.2%22  answered question 520  skipped question 22 14. Please provide any additional comments you have about Idaho Power's Energy House Calls program.  Response Count  147  answered question 147  skipped question 395 1 of 8 ENERGY HOUSE CALLS Survey 1. How did you learn about the Energy House Calls program provided by Idaho Power? (Check all that apply)  Response Percent Response Count Letter/postcard from Idaho Power 35.7%51 Door hanger/flyer from Idaho Power 2.8%4 Promotional material in Idaho Power bill 30.1%43 Idaho Power website 4.9%7 Idaho Power employee 11.9%17 Heating and cooling specialist 5.6%8 Church/senior center 2.1%3 Facebook/social media 0.7%1 Not sure 2.1%3 Other (please specify)  13.3%19  answered question 143  skipped question 0 2 of 8 2. What were your reasons for participating in Idaho Power's Energy House Calls program? (Check all that apply)  Response Percent Response Count Landlord suggested participation 4.2%6 Reduce energy costs 92.3%131 Receive free duct sealing 44.4%63 Improve comfort 40.8%58 Other (please specify)  2.1%3  answered question 142  skipped question 1 3. Have you noticed any change in the comfort of your home since participating in the Energy House Calls program?  Response Percent Response Count Yes 57.4%81 No 20.6%29 Not sure 22.0%31  answered question 141  skipped question 2 3 of 8 4. How has the comfort of your home changed since you participated in the Energy House Calls program?  Response Percent Response Count Much better 53.1%43 Somewhat better 44.4%36 Somewhat worse 2.5%2 Much worse  0.0%0  answered question 81  skipped question 62 5. What company provided the service to your home? (Name can be found on the furnace sticker)  Response Percent Response Count Gale Insulation 53.3%72 HEET 11.1%15 Not sure 31.1%42 Other (please specify)  4.4%6  answered question 135  skipped question 8 4 of 8 6. Please rate the service specialist that completed the work in your home on the following statements using a scale of 1 to 5 where "1" means you Strongly Disagree with the statement and "5" means you Strongly Agree with the statement.  Strongly Disagree 1 2 3 4 Strongly Agree 5 Rating Count Arrived at scheduled time 4.9% (7)2.1% (3)2.1% (3)12.7% (18)78.2% (111)142 Was courteous 6.3% (9)0.7% (1)0.7% (1)10.6% (15)81.7% (116)142 Was professional 7.1% (10)0.7% (1)0.0% (0)12.1% (17)80.0% (112)140 Did a thorough job 6.4% (9)2.8% (4)2.8% (4)13.5% (19)74.5% (105)141 Left property in condition expected 7.7% (11)1.4% (2)1.4% (2)13.4% (19)76.1% (108)142 Explained the work being done 4.3% (6)2.8% (4)2.8% (4)12.8% (18)77.3% (109)141  answered question 143  skipped question 0 7. How useful was the Idaho Power informational material the contractor left behind?  Response Percent Response Count Very        useful 31.6%42 Somewhat        useful 49.6%66 Not very        useful 5.3%7 Not        useful at all 4.5%6 Contractor        did not leave        any information 9.0%12  answered question 133  skipped question 10 5 of 8 8. How easy was it for you to participate in Idaho Power's Energy House Calls program?  Response Percent Response Count Very easy 85.7%120 Somewhat easy 11.4%16 Somewhat difficult 2.1%3 Very difficult 0.7%1  answered question 140  skipped question 3 9. How satisfied are you with your overall experience with the Energy House Calls program?  Response Percent Response Count Very        satisfied 81.3%113 Somewhat        satisfied 11.5%16 Somewhat        dissatisfied 3.6%5 Very        dissatisfied 3.6%5  answered question 139  skipped question 4 6 of 8 10. How likely would you be to recommend the Energy House Calls program to friends or family members?  Response Percent Response Count Very        likely 87.8%122 Somewhat        likely 7.9%11 Somewhat        unlikely 2.9%4 Very        unlikely 1.4%2  answered question 139  skipped question 4 11. Do you live in a manufactured or mobile home park or on private land?  Response Percent Response Count Manufactured or mobile park 30.0%42 Private land 68.6%96 Not sure 1.4%2  answered question 140  skipped question 3 12. Do you own or rent the home you live in?  Response Percent Response Count Own 88.5%123 Rent 11.5%16  answered question 139  skipped question 4 7 of 8 13. Which of the following best describes your age?  Response Percent Response Count Under 18  0.0%0 18–24 0.7%1 25–34 8.5%12 35–44 13.5%19 45–60 22.0%31 Over 60 55.3%78  answered question 141  skipped question 2 14. What is the highest level of education you have completed?  Response Percent Response Count Less than high school 10.0%14 High school or equivalent 27.9%39 Some college/technical school 42.1%59 4-year college degree 12.9%18 Some graduate courses 2.9%4 Graduate degree 4.3%6  answered question 140  skipped question 3 8 of 8 15. Please provide any additional comments about Idaho Power's Energy House Calls program.  Response Count  65  answered question 65  skipped question 78 IDAHO POWER ENERGY WISE® PROGRAM SUMMARY REPORT SUBMITTED BY: RESOURCE ACTION PROGRAMS® Submitted by: July 2014 Idaho Power Energy Wise® Program Summary Report Spring 2014 Made possible by: Idaho Power Energy Wise® Program Summary Report2 “I enjoyed seeing my students interact and brainstorm ways they could change behaviors at home. This was a great tie in with Earth Day!” Jen Bollinger, Teacher Teed Elementary Resource Action Programs®3 Table of Contents Executive Summary ......................................................................................5 Program Overview ........................................................................................9 Program Materials .......................................................................................11 Program Implementation ...........................................................................15 Program Team ..............................................................................................17 Program Impact ...........................................................................................19 A. Home Survey ....................................................................................19 B. Pre-Program and Post-Program Tests ..........................................20 C. Home Activities ...............................................................................21 D. Teacher Program Evaluation ..........................................................22 E. Parent/Guardian Program Evaluation ..........................................24 F. Teacher Letters ................................................................................26 G. Student Letters ................................................................................28 Appendix A ..................................................................................................34 Projected Savings from Showerhead Retrofit ...................................34 Projected Savings from FilterTone® Alarm Installation ....................35 Projected Savings from 13-Watt CFL Retrofit ...................................36 Projected Savings from 18-Watt CFL Retrofit ...................................37 Projected Savings from 23-Watt CFL Retrofit ...................................38 Projected Savings from LED Night Light Retrofit .............................39 Appendix B ...................................................................................................40 Home Check-Up......................................................................................40 Home Activities ......................................................................................42 Appendix C ...................................................................................................45 Participant List .......................................................................................45 Appendix D ..................................................................................................51 Teacher Program Evaluation Data .......................................................51 Teacher Comment Data .........................................................................52 Appendix E ...................................................................................................56 Parent/Guardian Program Evaluation Data ........................................56 Parent/Guardian Comment Data .........................................................57 Appendix F ...................................................................................................60 Teacher Letters .......................................................................................60 Appendix G ..................................................................................................62 Student Letters .......................................................................................62 Idaho Power Energy Wise® Program Summary Report4Executive Summary “I appreciated having a student guide for every student. We were able to practice highlighting and note taking strategies. The program provided a variety of strategies to try.” Charise Balmer, Teacher Indian Hills Elementary Resource Action Programs®5Executive Summary Resource Action Programs (RAP) is pleased to present this Program Summary Report to Idaho Power which summarizes the Spring 2014 Idaho Power Energy Wise® Program. The program was implemented in the Idaho Power service area in the state of Idaho by 3,822 teachers, students, and their families. The following pages provide an overview of the program and materials, outline of program implementation, introduction to the program team, description of program enhancements, impact of the program, and summary of results from the home activities. In addition to this information, evaluations, letters, and comments are provided for a glimpse into actual participant feedback. Lastly, projected savings from the individual measures found within the Energy Wise Kit are also included. Participant Satisfaction A successful program excites and engages participants. Students, parents, and teachers are asked to evaluate the program and provide personal comments. A sample of the feedback is given in the margin.  Executive Summary 96+4+F Teachers who indicated parents supported the program. 96% 100+0+F Teachers who indicated they would recommend this program to other colleagues. 100% 97+3+F Teachers who indicated they would conduct this program again. 97% A summary of responses can be found in Appendix D. Idaho Power Energy Wise® Program Summary Report6Executive Summary Knowledge Gained Identical tests were administered to the students prior to the program and again upon program completion to measure knowledge gained. Scores and subject knowledge improved from 62% to 75%. Data Obtained Home surveys were taken by students and their families, which collected household demographic and consumption data along with program participation information. A summary of responses can be found in Appendix B.71+29+F Students who reported that their family home is owned. 71%85+15+F Students who reported that their home has a dishwasher. 85%47+53+F Students who reported that their water is heated by electricity. 47% Measures Installed Students completed take-home activities as part of the program and reported on the kit measures they installed in their homes. A summary of responses can be found in Appendix B.50+50+F Students who reported they installed the High- Efficiency Showerhead. 50%57+43+F Students who reported they installed the 13-watt CFL. 57% _______________________100 _______________________95 _______________________90 _______________________85 _______________________80 _______________________75 _______________________70 _______________________65 _______________________60 _______________________55 _______________________50 _______________________45 _______________________40 _______________________35 _______________________30 _______________________25 _______________________20 _______________________15 _______________________10 _______________________5 _______________________0Pr e - P r o g r a m S c o r e 62 % Po s t - P r o g r a m S c o r e 75 % 85+15+F Students who reported they installed the LED Night Light. 85% Resource Action Programs®7Executive Summary Energy and Water Savings Results In addition to educating students and their parents, a primary program goal is to generate cost-effective energy and water savings. Student home surveys not only provided the data used in the savings projections, but also reinforced the learning benefits. Projected Resource Savings A list of assumptions and formulas used for these calculations can be found in Appendix A. PROJECTED ANNUAL SAvINGS 6,835,242 gallons of water saved 855,443 kWh of electricity saved 28,094 therms of gas saved 6,835,242 gallons of wastewater saved PROJECTED ANNUAL SAvINGS PER HOME 1,788 gallons of water saved 224 kWh of electricity saved 7 therms of gas saved 1,788 gallons of wastewater saved PROJECTED TEN YEAR SAvINGS 68,352,424 gallons of water saved 8,490,862 kWh of electricity saved 280,940 therms of gas saved 68,352,424 gallons of wastewater saved PROJECTED TEN YEAR SAvINGS PER HOME 17,884 gallons of water saved 2,222 kWh of electricity saved 74 therms of gas saved 17,884 gallons of wastewater saved Idaho Power Energy Wise® Program Summary Report8Program Overview “The program was successful and I liked the discussions that occurred when reading the material. The students learned a lot about conserving energy.” Kate van Tassel, Teacher Snake River Elementary Community Education Representatives Liz Haugee, Russ Weedon, Pam Compton, Andie Falconburg and Claudia Tremelling Resource Action Programs®9Program Overview The Idaho Power Energy Wise® Program, a school-based energy efficiency education program, is designed to generate immediate and long-term resource savings by bringing interactive, real-world education home to students and their families. The Spring 2014 program was taught in grades 4, 5 and 6 in the Idaho Power service area. The Idaho Power program team identifies and enrolls students and teachers within the designated service area. The program physically begins with classroom discussions in a Student Guide that provide the foundations of using energy and water efficiently, followed by hands-on, creative, problem solving activities led by the classroom teacher. All program materials support state and national academic standards to allow the program to fit easily into a teacher’s existing curriculum and requirements. The participating classroom teachers follow the Teacher Book and lesson plan. Information is given to guide lessons throughout the program in order to satisfy each student’s individual needs, whether they are visual, auditory, or kinesthetic learners. The Energy Wise Kit and Student Workbook comprise the take-home portion of the program. Students receive a kit containing high- efficiency measures they use to install within their homes. With the help of their parents/ guardians, students install the kit measures and complete a home survey. The act of installing and monitoring new energy efficiency devices in their homes allows students to put their learning into practice. Here, participants and their parents/guardians realize actual energy savings within their home, benefitting two generations. A critical element of RAP program design is the use of new knowledge through reporting. At the end of the program, the Idaho Power program team tabulates all participant responses—including home survey information, teacher responses, student letters, and parent feedback—and generates this Program Summary Report. Program Overview Idaho Power Energy Wise® Program Summary Report10Program Materials “It is good to get kids involved at such a young age, they are the power consumers of our future.” Hilary Helter, Parent Fruitland Elementary School Resource Action Programs®11Program Materials Each participant in the Idaho Power Energy Wise® Program receives classroom materials and energy efficiency kits containing high-efficiency measures to perform the program’s take-home activities. Program materials for students, parents/guardians, and teachers are outlined below. Program Materials Each Student/Teacher Receives Student Guide Student Workbook Parent Letter/Pledge Form* Student Survey Form Certificate of Achievement Energy Wise Kit containing: • High-Efficiency Showerhead* • 13-watt Compact Fluorescent Lamp • 18-watt Compact Fluorescent Lamp • 23-watt Compact Fluorescent Lamp • Shower Timer • Digital Thermometer* • FilterTone® Alarm* • LED Night Light • Flow Rate Test Bag • Natural Resource Fact Chart • Parent/Guardian Program Evaluation Idaho Power “Get Wise” Wristband Website Access at: http://www.idahopower.com/wise Toll-Free HELP Line Each Teacher/Classroom Receives Teacher Book Step-by-Step Program Checklist Lesson Plans Idaho State and National Academic Standards Chart Extra Activities Teacher Program Evaluation Pre/Post Student Survey Answer Keys Electricity Generation Poster Self-Addressed Postage-Paid Envelope * Materials / Installation Instructions provided in English and Spanish Idaho Power Energy Wise® Program Summary Report12Program Materials Custom Branding In addition to increasing resource awareness and efficiency, the program has been designed to strengthen bonds between Idaho Power and the community. One of the steps taken to ensure the greatest possible exposure is to feature Idaho Power branding with custom design and color scheme in each Energy Wise Kit. The Student Guide, Student Workbook, Teacher Book, Teacher Program Evaluation, Parent/Guardian Program Introduction Letter, Installation DVD, Quick Start Guide, and Certificate of Achievement also feature Idaho Power custom branding. In addition to the program materials, a custom website was also created to help increase interest, interactivity, and implementation of the Idaho Power Energy Wise Program. As an added benefit to Idaho Power, a cross-marketing Residential Energy Efficiency Handout was created to help promote other Idaho Power energy-efficiency programs. _______________________100 _______________________95 _______________________90 _______________________85 _______________________80 _______________________75 _______________________70 _______________________65 _______________________60 _______________________55 _______________________50 _______________________45 _______________________40 _______________________35 _______________________30 _______________________25 _______________________20 _______________________15 _______________________10 _______________________5 _______________________0Te a c h e r s w h o l i k e d t h e p r o g r a m 97 % Pa r e n t s w h o l i k e d t h e p r o g r a m 96 % Website Residential Energy Efficiency Handout Resource Action Programs®13Program Materials Program Materials STUDENT GUIDE 103379 976 United Circle Sparks, NV 89431www.resourceaction.com • (888) 438-9473©2013 Resource Action Programs® Energy Wise® is a registered trademark of Resource Action Programs Energy Wise® is developed by: 103379 Idaho Power EW Student Guide Cover_PRINT.pdf 1 3/19/13 2:41 PM STUDENT WORKBOOK 103399 976 United Circle Sparks, NV 89431www.resourceaction.com • (888) 438-9473©2013 Resource Action Programs® Energy Wise® is a registered trademark of Resource Action Programs Energy Wise® is developed by: 103399 Idaho Power EW Student Workbook Cover_PRINT.pdf 1 3/19/13 2:40 PM TEACHER BOOK N30205 1279 976 United Circle Sparks, NV 89431www.resourceaction.com • (888) 438-9473©2014 Resource Action Programs® Energy Wise® is a registered trademark of Resource Action Programs Energy Wise® is developed by: PLEASE FILL IN THE CIRCLE THAT BEST DESCRIBES YOUR OPINION: 1. The materials were clearly written and well organized.m Strongly Agree m Agree m Disagree m Strongly Disagree 2. The products in the Kit were easy for students to use.m Strongly Agree m Agree m Disagree m Strongly Disagree 3. Which classroom activities did you complete? (Mark all that apply)m Biomass to Biogas m Conservation Cookie m Global Candysm Heat From Light Bulbs m How Much Do We Use? m Mini Water Cyclem School Survey m Solar Power At Work m Expanding Gas 4. Students indicated that their parents supported the program.m Yes m No 5. Would you conduct this program again?m Yes m No 6. Would you recommend this program to other colleagues?m Yes m No 7. Would you be willing to participate on a local Teacher Advisory Board?m Yes m No 8. If my school is eligible for participation next year, I would like to enroll.m Yes m No 9. What did students like best about the program? Explain. 10. What did you like best about the program? Explain. 11. What would you change about the program? Explain. TEACHER EVALUATION FORM Date: ������������������������������������� School: �����������������������������������Teacher name: ������������������������������ E-mail: ������������������������������������ Number of Student Survey Forms returned: ������ Teacher Signature: �������������������������� By submitting this survey I hereby waive any fee or other compensation from Resource Action Programs® for the use of said quotation in any republication, reprint, transcription, electronic medium, or recording of the article containing said quotations. © 2014 Resource Action Programs® Please assess the LivingWise® Program by filling out this Teacher Evaluation Form. Upon completion, return this evaluation, your Student Survey Forms, student thank-you notes, and a letter from you to Idaho Power in the postage-paid return envelope provided. Program brought to you by: GET UP TO $100.00 MINI GRANT! Return the following by May 15, 2014 • 80% of Student Survey Forms • This evaluation form• Student thank-you notes• A letter from you If you don’t have 80%, return the following percentages and earn these Mini Grants: 65-79% $75 50-64% $5025-49% $25 QUESTIONS? • 1-888-GET-WISE • www.idahopower.com/wise PARENTS SIGN INSTALL =+ CONGRATULATIONS! Your child’s class has been selected to participate in the exciting Energy Wise® Program. The Program is designed to teach your child the importance of using resources, like energy and water, wisely and responsibly. This Program is being provided by Idaho Power at no additional cost to you, your child’s school or the school district. The average U.S. household pays at least $2,000 per year in utility bills and can often reduce these costs with just a few simple changes. Your child will be given a kit, valued at over $60, which includes free, high-quality products that will help you and your family make these changes and become more energy efficient. To participate, please do the following: n Have your child talk to you about the ways they would like to save energy and water and complete the Pledge Form located on the next page. n Watch the installation DVD included in your kit. n Install all of the kit items. You and your child can do most of the activities in less than 15 minutes. If you need additional help installing the kit items, visit www.idahopower.com/wise to view installation videos, see the printed instruction booklet or call 1-888-GET-WISE. n Work with your child to answer all of the survey questions in the Student Workbook. We hope the Energy Wise® Program will be an easy and fun experience for your entire family and will provide an opportunity for your child to be a leader in your home and community. Thank you for your participation. LET’S GET STARTED! N30249 1279 $$$Pledging to save energy and water is an important step in conserving our natu r a l r e s o u r c e s a n d w i l l save your family money on utility bills. As you go through the L i v i n g W i s e P r o g r a m , y o u w i l l l e a r n w h y it is important to conserve energy and water. The Program will teach you simple w a y s t o s a v e e n e r g y , water, and money. Taking the Pledge shows that you want to b e m o r e e n e r g y a n d w a t e r e f f i c i e n t t o reduce your family’s utility bills. STUDENTS PLEDGE FORM TAKE THE PLEDGE We have helped you out by writing your first pledge. All you have t o d o t o c o m p l e t e t h e f i r s t p l e d g e is install the items from your Kit. Now, write two m o r e p l e d g e s d e s c r i b i n g h o w y o u w i l l b e m o r e e n - ergy and water efficient at home. Remember, a pledge is a promise. I pledge to do my part by installing all of the items in my K i t t o s a v e e n e r g y a n d water as well as reduce my family’s utility bills.1.2. 3. Name:Date: School:Teacher: ©2012 Resource Action Programs®Developed by: SIGN THE PLEDGE I have written and reviewed my pledges above and by sign i n g t h i s f o r m , I p r o m i s e t o u s e e n e r g y a n d water more efficiently at home. Student Signature Parent Signature Comprometerse a ahorrar energía y agua es un paso importante para cons e r v a r n u e s t r o s r e c u r s o s naturales y le ahorrará dinero a su familia en las facturas d e s e r v i c i o s p ú b l i c o s . A m e d i d a q u e a t r a v i e s a por el Programa LivingWise, aprenderá por qué es importante ahorrar ener g í a y a g u a . E l P r o g r a m a l e enseñará formas sencillas de ahorrar energía, agua y dinero . A s u m i r e l C o m p r o m i s o m u e s t r a q u e u s t e d quiere ahorrar más energía y agua para reducir las facturas de los servicios p ú b l i c o s d e s u f a m i l i a . ESTUDIANTES FORMULARIO DE COMPROMISO ASUMIR EL COMPROMISO Usted ha ayudado escribiendo su primer compromiso. Todo lo q u e t i e n e q u e h a c e r p a r a c o m p l e t a r el primer compromiso es instalar los artículos de su Kit. Ahora, escriba dos comp r o m i s o s m á s q u e describan cómo ahorrará energía y agua en el hogar. Recuerde, u n c o m p r o m i s o e s u n a p r o m e s a . Me comprometo a hacer mi parte instalando todos los artículos de m i K i t p a r a ahorrar energía y agua así como para reducir las factura s d e s e r v i c i o s p ú b l i c o s d e mi familia.1.2. 3. Nombre:Fecha: Escuela:Docente: ©2012 Resource Action Programs®Developed by: FIRMAR EL COMPROMISO He escrito y revisado mis anteriores compromisos y al firmar es t e f o r m u l a r i o , p r o m e t o u s a r l a e n e r g í a y el agua de manera más eficiente en casa. Firma del Estudiante Firma del Padre PREGUNTAS? • 1-888-GET-WISE • www.idahopower.com/wise PADRES ¡FELICITACIONES! La clase de su hijo ha sido seleccionada para participar en el fascinante Programa Energy Wise®. El Programa está diseñado para enseñarle a su hijo la importancia del uso de los recursos, como la energía y el agua, con sabiduría y responsabilidad. Este Programa lo provee Idaho Power sin costo para usted, la escuela de su hijo ni el distrito escolar. La vivienda promedio estadounidense paga por la mínima $2,000 por año en facturas de servicios públicos y puede reducir a menudo estos costos simplemente con algunos cambios sencillos. A su hijo se le dará un kit que tiene un valor de más de $60 y incluye productos gratuitos de alta calidad que le ayudarán a usted y a su familia a hacer estos cambios y ser más eficientes energéticamente. Para participar, por favor haga lo siguiente: nHaga que su hijo hable con usted sobre las formas en las que le gustaría ahorrar agua y energía y complete el Formulario de Compromiso ubicado en la próxima página. nMire el DVD de instalación incluido en su kit. nInstale todos los artículos del kit. Usted y su hijo pueden hacer la mayoría de las actividades en menos de 15 minutos. Si necesita ayuda adicional con la instalación de los artículos del kit, visite www.idahopower.com/wise para ver videos de instalación, vea el manual de instrucciones de instalación o llame al 1-888-GET-WISE. nTrabaje con su hijo para responder todas las preguntas de la encuesta en el Libro de Trabajo del Estudiante. Esperamos que el Programa Energy Wise® sea una experiencia fácil y divertida para toda la familia y sea una oportunidad para que su hijo sea un líder en su hogar y comunidad. Gracias por su participación. ¡COMENCEMOS! SAVE FIRMAINSTALACIÓN +$$$ AHORRO Pledging to save energy and water is an important step in conserving our natu r a l r e s o u r c e s a n d w i l l save your family money on utility bills. As you go through the L i v i n g W i s e P r o g r a m , y o u w i l l l e a r n w h y it is important to conserve energy and water. The Program will teach you simple w a y s t o s a v e e n e r g y , water, and money. Taking the Pledge shows that you want to be m o r e e n e r g y a n d w a t e r e f f i c i e n t t o reduce your family’s utility bills. STUDENTS PLEDGE FORM TAKE THE PLEDGE We have helped you out by writing your first pledge. All you have t o d o t o c o m p l e t e t h e f i r s t p l e d g e is install the items from your Kit. Now, write two m o r e p l e d g e s d e s c r i b i n g h o w y o u w i l l b e m o r e e n - ergy and water efficient at home. Remember, a pledge is a promise. I pledge to do my part by installing all of the items in my K i t t o s a v e e n e r g y a n d water as well as reduce my family’s utility bills.1.2. 3. Name:Date: School:Teacher: ©2012 Resource Action Programs®Developed by: SIGN THE PLEDGE I have written and reviewed my pledges above and by signin g t h i s f o r m , I p r o m i s e t o u s e e n e r g y a n d water more efficiently at home. Student Signature Parent Signature Comprometerse a ahorrar energía y agua es un paso importante para con s e r v a r n u e s t r o s r e c u r s o s naturales y le ahorrará dinero a su familia en las facturas d e s e r v i c i o s p ú b l i c o s . A m e d i d a q u e a t r a v i e s a por el Programa LivingWise, aprenderá por qué es importante ahorrar ene r g í a y a g u a . E l P r o g r a m a l e enseñará formas sencillas de ahorrar energía, agua y diner o . A s u m i r e l C o m p r o m i s o m u e s t r a q u e u s t e d quiere ahorrar más energía y agua para reducir las facturas de los servicios p ú b l i c o s d e s u f a m i l i a . ESTUDIANTES FORMULARIO DE COMPROMISO ASUMIR EL COMPROMISO Usted ha ayudado escribiendo su primer compromiso. Todo lo q u e t i e n e q u e h a c e r p a r a c o m p l e t a r el primer compromiso es instalar los artículos de su Kit. Ahora, escriba dos com p r o m i s o s m á s q u e describan cómo ahorrará energía y agua en el hogar. Recuerde , u n c o m p r o m i s o e s u n a p r o m e s a . Me comprometo a hacer mi parte instalando todos los artículos de m i K i t p a r a ahorrar energía y agua así como para reducir las factur a s d e s e r v i c i o s p ú b l i c o s d e mi familia.1.2. 3. Nombre:Fecha: Escuela:Docente: ©2012 Resource Action Programs®Developed by: FIRMAR EL COMPROMISO He escrito y revisado mis anteriores compromisos y al firmar e s t e f o r m u l a r i o , p r o m e t o u s a r l a e n e r g í a y el agua de manera más eficiente en casa. Firma del Estudiante Firma del Padre CERTIFICATE OF ACHIEVEMENTAwarded to for making a difference in your community by successfully completing the Energy Wise® program. Joseph E. Thrasher, Program Director N30265 1279 ©2014 Resource Action Programs® Energy Wise® is developed by: Teacher BookStudent Guide Student Workbook Teacher Evaluation Form Parent Letter Teacher Incentive Flier Certificate of Achievement Kit Box Simply return 80% of your completed surveys by May 15, 2014, and you’ll receive up to a $100.00 Mini Grant for your classroom! Don’t have 80%? Send what you have and receive a $25, $50 or $75 Mini Grant. And don’t forget to give a wristband reward to your students when they return their completed surveys to you! Offer open only to teachers participating in the Program. Certain restrictions may apply. Good while supplies last. Offer ends May 15, 2014. 80% return rate of completed participant survey forms required for $100 eligibility. 65-79% = $75, 50-64 = $50, and 25-49 = $25. For more information call 1-888-GET-WISE or contact us online at www.idahopower.com/wise. 1279 © 2014 Resource Action Programs 50 50 50 50$ Idaho Power Energy Wise® Program Summary Report14Program Implementation “Exposure! They had no idea about any of it!” Rebecca Franks, Teacher Endeavor School Resource Action Programs®15Program Implementation The Spring 2014 Idaho Power Energy Wise® Program followed this comprehensive implementation schedule: 1. Identification of Idaho state and national academic standards & benchmarks 2. Curriculum development and refinement (completed annually) 3. Curriculum correlation to Idaho state and national academic standards & benchmarks 4. Materials modification to incorporate Idaho Power branding 5. Incentive program development 6. Teacher/school identification—with Idaho Power approval 7. Teacher outreach and program introduction 8. Teachers enrolled in the program individually 9. Implementation dates scheduled with teachers 10. Program material delivered to coincide with desired implementation date 11. Delivery confirmation 12. Periodic contact to ensure implementation and teacher satisfaction 13. Program completion incentive offered 14. Results collection 15. Program completion incentive delivered to qualifying participants 16. Thank-you cards sent to participating teachers 17. Data analysis 18. Program Summary Report generated and distributed Participating teachers are free to implement the program to coincide with their lesson plans and class schedules. Appendix C provides a comprehensive list of classrooms in grades 4, 5 and 6 that participated during the Spring Semester of the 2013-2014 school year. Program Implementation Idaho Power Energy Wise® Program Summary Report16Program Team For more than 20 years, Resource Action Programs (RAP) has designed and implemented Measure Based EducationSM programs that inspire change in household energy and water use while delivering significant, measurable resource savings. All RAP programs feature a proven blend of innovative education, comprehensive implementation services, and hands-on activities to put efficiency knowledge to work in students’ homes. RAP has a strong reputation for providing a high level of client service as part of a wide range of energy efficiency education solutions for utilities, municipalities, states, community agencies, corporations, and more. In 2013, RAP was the only conservation services provider honored by the American Council for an Energy-Efficient Economy (ACEEE) and the Alliance for Water Efficiency (AWE) as one of 12 top programs that provides sustained achievement. RAP was honored for market penetration, innovative design, and its ability to achieve substantial/sustained energy and water savings. Resource Action Programs®17Program Team RAP implements nearly 300 individual programs that serve more than 550,000 households each year. All-inclusive program delivery occurs in its 80,000 square-foot Nevada Program Center where implementation teams and support departments work together to provide: • 1:1 teacher support • Curriculum development • Customized materials • Data tracking and reporting • Energy and water efficiency measures • Graphic and web design • Kit assembly • Marketing communications • Shipping • Printing • Program management • Participant enrollment • Warehousing The Implementation Team For the Idaho Power Energy Wise Program, RAP assigned a specific implementation team to Idaho Power made up of a PMP®-designated Program Manager; CEM®-designated energy analyst, graphic designer, outreach personnel, educator, and administrative staff. This team immersed themselves into the Idaho Power brand, and handled all program implementation for Idaho Power. Idaho Power also received the benefit of fully staffed support departments which worked with the implementation team to define success for Idaho Power. These departments include education, marketing, information technology, and warehouse/ logistics. Continuous Improvement In addition to successful implementation of the Idaho Power Energy Wise Program, RAP engages in continuous program improvement, as well as enhancements to educational materials, with modifications based on emerging technology, industry trends, and EM&V findings. As part of this plan, RAP utilizes an extensive network of educators for program feedback. This feedback ensures that educational components meet the changing needs of educators, keep information relevant to students, and, in turn, provide increased energy literacy amongst program participants. Program Team Idaho Power Energy Wise® Program Summary Report18Program Impact “They liked working with their families. Several students got to do things they haven’t done before such as change light bulbs, showerheads, etc.” Kris Carte, Teacher Greenhurst Elementary School Resource Action Programs®19Program Impact The Idaho Power Energy Wise® Program has had a significant impact within the community. As illustrated below, the program successfully educated participants about energy and water efficiency while generating resource savings through the installation of efficiency measures in homes. Home survey information was collected to track projected savings and provide household consumption and demographic data. Program evaluations and comments were collected from teachers, students and parents. The following program elements were used to collect this data: A. Home Survey Upon completion of the program, participating families are asked to complete a home survey to assess their resource use, verify product installation, provide demographic information and measure participation rates. A few samples of questions asked are below while a complete summary of all responses is included in the appendices. Did your family install the 18-watt Compact Fluorescent Lamp (CFL)? Yes - 57% Did your family change the way they use water? Yes - 72% Did your family change the way they use energy? Yes - 67% Program Impact 49+51+F Students who indicated they installed the 18-watt Compact Flourescent Lamp (CFL). 49% Yes 51% No 67+33+F Students who indicated their family changed the way they use water. 67% Yes 33% No 72+28+F Students who indicated their family changed the way they use energy. 72% Yes 28% No Idaho Power Energy Wise® Program Summary Report20Program Impact B. Pre-Program and Post-Program Tests Students were asked to complete a 10-question test before the program was introduced, and then again after it was completed to determine the knowledge gained through the program. The average student answered 6.2 questions correctly prior to being involved in the program and then improved to answer 7.5 questions correctly following participation. Scores improved from 62% to 75% Pre-Program Score 62% Post-Program Score 75% 0 5 10 15 20 25 30 35 40 45 50 55 60 65 70 75 80 85 90 95 100 Resource Action Programs®21Program Impact C. Home Activities As part of the program, parents and students installed resource efficiency measures in their homes. They also measured the pre-existing devices to calculate savings that they generated. Using the family habits collected from the home survey as the basis for this calculation, 3,822 households are expected to save the following resource totals. Savings from these actions and new behaviors will continue for many years to come. Projected Resource Savings A list of assumptions and formulas used for these calculations can be found in Appendix A. Number of Participants:3,822 Annual Lifetime Projected reduction from Showerhead retrofit:6,835,242 68,352,424 gallons Product Life: 10 years 422,131 4,221,309 kWh 23,801 238,010 therms Projected reduction from 13 Watt Compact Fluorescent Lamp (CFL):100,147 976,422 kWh Product Life: 10,000 hours Projected reduction from 18 Watt Compact Fluorescent Lamp (CFL):81,174 791,437 kWh Product Life: 10,000 hours Projected reduction from 23 Watt Compact Fluorescent Lamp (CFL):72,856 710,342 kWh Product Life: 10,000 hours Projected reduction from LED Night Light retrofit:92,490 924,905 kWh Product Life: 10,000 hours Projected reduction from FilterTone® installation:86,645 866,448 kWh Product Life: 10 years 4,293 42,930 therms TOTAL PROGRAM SAvINGS:6,835,242 68,352,424 gallons 855,443 8,490,862 kWh 28,094 280,940 therms TOTAL PROGRAM SAvINGS PER HOUSEHOLD: 1,788 17,884 gallons 224 2,222 kWh 7 74 therms Idaho Power Energy Wise® Program Summary Report22Program Impact D. Teacher Program Evaluation Program improvements are based on participant feedback received. One of the types of feedback obtained is from participating teachers via a Teacher Program Evaluation Form. They are asked to evaluate relevant aspects of the program, and each response is reviewed for pertinent information. The following is feedback from the Teacher Program Evaluation for the Idaho Power Energy Wise Program. Teacher Response (A summary of responses can be found in Appendix D) 97% of participating teachers indicated they would conduct the program again given the opportunity. 100% of participating teachers indicated they would recommend the program to their colleagues. In my opinion, the thing the students like best about the program/materials is: “That it was about them. They could see that these were subjects that affect them.” Theresa Giery, Emmett Middle School “They liked working with their families. Several students got to do things they haven’t done before such as change light bulbs, showerheads, etc.” Kris Carte, Greenhurst Elementary School “The loved getting the kits. Many this year were excited about a ‘nice’ showerhead.” Tricia Hemsley, Claude A. Wilcox Elementary School “The surprise and finding out how much money they can help their parents save.” Steve Thompson, Ustick Elementary School “Students don’t get to do a lot of science so they loved that there were experiments for home and school.” Erin Ewalt, Sacajawea Elementary School “They enjoyed installing the shower head because people got wet. They were able to work with their parents.” Carole Harshman, Emmett Middle School “Completing a project as a family.” Kris Pfaff, Ponderosa Elementary School “Installing and using the student workbook to see how much they save.” Jami Rushing, Owyhee Elementary “To help our families save energy and money. The kit and working with family.” Stormi McCarthy, Hagerman Elementary School “Having actual items to install at home — the hands on activities.” Kathy Pound, valley view Elementary School Resource Action Programs®23Program Impact In the future, one thing I would like to change would be: “Can’t think of any changes.” Ron Cowman, Amity Elementary School “Two separate student survey forms — one for school and one for home.” Amanda Puckett, Owyhee Elementary “I like it as is.” Gena Chaney, Lewis & Clark Elementary “The student forms have to be taken home in the beginning and the end. It’s challenging to get them back after they’ve already received their kits. Maybe just a different strategy?” Kristy Simpson, Sacajawea Elementary School “I was just very pleased with the program. However, earlier in the school year would work better for teaching this unit.” Linda Langley, Fruitland Elementary School As a teacher, the aspect of the program/materials I liked best was: “I appreciated having a student guide for every student. We were able to practice highlighting and note taking strategies. The program provided a variety of strategies to try.” Charise Balmer, Indian Hills Elementary “How it explained everything in detail at school and home. The extra sheet (correlations) explaining all the common core areas being taught.” Stormi McCarthy, Hagerman Elementary School “Exposure! They had no idea about any of it!” Rebecca Franks, Endeavor School “I enjoyed seeing my students interact and brainstorm ways they could change behaviors at home. This was a great tie in with Earth Day!” Jen Bollinger, Teed Elementary “Awareness for students’ real life application of conservation teaching.” Kiley Crill, Crimson Point Elementary “I loved the reinforcement activities and experiments! Time for some science!” Aimee Stocks, Sacajawea Elementary School “I like using the student guide as a consumable that kids can be taught study skills in such as highlighting main ideas.” Tricia Hemsley, Claude A. Wilcox Elementary School Teacher Response (A summary of responses can be found in Appendix D) Idaho Power Energy Wise® Program Summary Report24Program Impact E. Parent/Guardian Program Evaluation Parent involvement with program activities and their children is of paramount interest to both utilities and teachers in the program. When parents take an active role in their child’s education it helps the schools and strengthens the educational process considerably. When students successfully engage their families in retrofit, installation, and home energy efficiency projects, efficiency messages have been powerfully delivered to two generations in the same household. The program is a catalyst for this family interaction, which is demonstrated by feedback from Parent/Guardian Program Evaluations in each program. The following is feedback from the Parent/Guardian Program Evaluations for the Idaho Power Energy Wise Program. Parent Response (A summary of responses can be found in Appendix E) 100% of participating parents indicated that the program was easy to use. 100% of participating parents indicated they would continue to use the kit items after the completion of the program. 97% of participating parents indicated they would like to see this program continued in local schools. As a parent, which aspect of the Program did you like best? “Going through how you can be more energy efficient by just changing a few small things, like light bulbs or shower heads.” Carol Szews, Fruitland Elementary School “The shower head, flow bag, shower timer, and night light. Items that our child uses personally so changes hit home.” Charity Mullenaux, Fruitland Elementary School “All the tools and gadgets that helped calculate energy and save on energy.” Marc and Michelle French, Fruitland Elementary School “I love the fact that you are teaching kids to be more efficient.” Rhonda Jimenez, Fruitland Elementary School “Doing small projects with my daughter and seeing her face light-up and hearing her say ‘this is kinda fun.’” April Smith, Greenhurst Elementary School “Kids were able to visualize just how quickly water usage adds up. They know they can make a difference.” Kay Ramsey, Leadore School “Son’s new found enthusiasm to be a part of the solution.” Leslie M. Krause, North Star Charter School “I like that the program taught my child to be more aware of energy use, it did it better than listening to me.” Katie Kent, Stoddard Elementary School Resource Action Programs®25Program Impact “A fun project to do with your child. Good dialogue about energy use and waste.” Magnuson, Amity Elementary School “How excited my child was to use and try everything in the kit.” Amber Bridgewater, Fruitland Elementary School “That my daughter was excited to talk to her family about what she learned.” Andria and Sam Hainey, Fruitland Elementary School “The fact that the children were able to be actively involved. My child was very excited.” Christi Garman, Fruitland Elementary School “How excited my child got about saving energy. He now sleeps with the night light in the hallway instead of having the bathroom light on all night.” Hilary Helter, Fruitland Elementary School “I liked that my daughter was excited about the kit and wanted us to use them to save money.” Kathy Boyd, Fruitland Elementary School “The shower timer, because children don’t realize how much water and power is being used.” kelly Frates, Fruitland Elementary School “I liked that it educated the kids about energy conservation and that it also taught them about conserving water.” Tisha Presher, Fruitland Elementary School “Liked that someone else was teaching the children to reduce and conserve. They get tired of mom and dad.” Kim Cato, Hagerman Elementary School “The fridge and freezer temperature. We found out that our fridge was broken.” Kermit Bunde, Indian Hills Elementary “The hands on experience — user friendly and informative.” Michelle Brack, Longfellow Elementary School Are there any comments you would like to express to your child’s Program Sponsor? “Good to get kids involved at such a young age, they are the power consumers of our future.” Hilary Helter, Fruitland Elementary School “This program is an excellent way to teach our children and the parents to be aware of wasteful habits and become energy efficient! Thanks again!” Melissa Hinkey, Fruitland Elementary School Parent Response (A summary of responses can be found in Appendix E) Idaho Power Energy Wise® Program Summary Report26Program Impact F. Teacher Letters (A summary of responses can be found in Appendix F) Resource Action Programs®27Program Impact Teacher Letters (A summary of responses can be found in Appendix F) Idaho Power Energy Wise® Program Summary Report28Program Impact G. Student Letters (A summary of responses can be found in Appendix G) Resource Action Programs®29Program Impact Student Letters (A summary of responses can be found in Appendix G) Idaho Power Energy Wise® Program Summary Report30Program Impact Student Letters (A summary of responses can be found in Appendix G) Resource Action Programs®31Program Impact Student Letters (A summary of responses can be found in Appendix G) Idaho Power Energy Wise® Program Summary Report32Appendices “Students don’t get to do a lot of science so they loved that there were experiments for home and school.” Erin Ewalt, Teacher Sacajawea Elementary School Resource Action Programs®33Appendices Appendix A Projected Savings from Showerhead Retrofit ..................................34 Projected Savings from FilterTone® Alarm Installation ....................35 Projected Savings from 13-Watt CFL Retrofit ..................................36 Projected Savings from 18-Watt CFL Retrofit ...................................37 Projected Savings from 23-Watt CFL Retrofit ..................................38 Projected Savings from LED Night Light Retrofit ............................39 Appendix B Home Check-Up ....................................................................................40 Home Activities .....................................................................................42 Appendix C Participant List .......................................................................................45 Appendix D Teacher Program Evaluation Data .......................................................51 Teacher Comment Data ........................................................................52 Appendix E Parent/Guardian Program Evaluation Data ......................................56 Parent/Guardian Comment Data .........................................................57 Appendix F Teacher Letters .......................................................................................61 Appendix G Student Letters ......................................................................................62 Appendices Idaho Power Energy Wise® Program Summary Report34Appendix A Ap p e n d i x A Projected Savings from Showerhead Retrofit Showerhead retrofit inputs and assumptions: Average household size: 5.15 people1 Average number of full bathrooms per home:2.05 full bathrooms per home1 % of water heated by gas:53%1 % of water heated by electricity:47%1 Installation / participation rate of:50%1 Average Showerhead has a flow rate of:1.98 gallons per minute1 Retrofit Showerhead has flow rate of:1.27 gallons per minute1 Number of Participants: 3,822 1 Shower duration:8.20 minutes per day2 Showers per day per person:0.67 showers per day2 Product life:10 years3 Projected Water Savings: Showerhead retrofit projects an annual reduction of:6,835,242 gallons4 Showerhead retrofit projects a lifetime reduction of:68,352,424 gallons5 Projected Electricity Savings: Showerhead retrofit projects an annual reduction of:422,131 kWh2,6 Showerhead retrofit projects a lifetime reduction of:4,221,309 kWh2,7 Projected Natural Gas Savings: Showerhead retrofit projects an annual reduction of:23,801 therms2,8 Showerhead retrofit projects a lifetime reduction of:238,010 therms2,9 1 Data Reported by Program Participants. 2 (March 4, 2010). EPA WaterSense® Specification for Showerheads Supporting Statement. Retrived from http://www.epa.gov/WaterSense/docs/showerheads_ finalsuppstat508.pdf 3 Provided by manufacturer. 4 [(Average Household Size x Shower Duration x Showers per Day per Person) ÷ Average Number of Full Bathrooms per Home] x (Average Showerhead Flow Rate - Retrofit Showerhead Flow Rate ) x Number of Participants x Installation Rate x 365 days 5 [(Average Household Size x Shower Duration x Showers per Day per Person) ÷ Average Number of Full Bathrooms per Home] x (Average Showerhead Flow Rate - Retrofit Showerhead Flow Rate ) x Number of Participants x Installation Rate x 365 days x Product Life 6 Projected Annual Water Savings x Percent of Water that is Hot Water x 0.18 kWh/gal x % of Water Heated by Electricity 7 Projected Annual Water Savings x Percent of Water that is Hot Water x 0.18 kWh/gal x % of Water Heated by Electricity x Product Life 8 Projected Annual Water Savings x Percent of Water that is Hot Water x 0.009 Therms/gal x % of Water Heated by Natural Gas 9 Projected Annual Water Savings x Percent of Water that is Hot Water x 0.009 Therms/gal x % of Water Heated by Natural Gas x Product Life Resource Action Programs®35Appendix A Ap p e n d i x A Projected Savings from FilterTone® Alarm Installation FilterTone® installation inputs and assumptions: Annual energy (electricity) use by a central air conditioner:4,467 kWh1 Annual energy (natural gas) use by a central space heating or furnace:421 therms1 Projected increase in efficiency (electricity):1.75%2 Projected increase in efficiency (natural gas):0.92%2 Product life:10 years3 Installation / participation rate of:29%4 Number of participants:3,822 4 Projected Electricity Savings: The FilterTone installation projects an annual reduction of:86,645 kWh5 The FilterTone installation projects a lifetime reduction of:866,448 kWh6 Projected Natural Gas Savings: The FilterTone installation projects an annual reduction of:4,293 therms7 The FilterTone installation projects a lifetime reduction of:42,930 therms8 1 U.S. Department of Energy, Energy Information Administration 2005 Residential Energy Consumption Web site for Mountain West States: http://www.eia.gov/ consumption/residential/data/2005/ 2 Reichmuth P.E., Howard. (1999). Engineering Review and Savings Estimates for the ‘Filtertone’ Filter Restriction Alarm. 3 Provided by manufacturer. 4 Data reported by program participants. 5 Annual energy (electricity) use by a central air conditioner, heat pump or furnace x Projected increase in efficiency (electricity) x Installation rate x Number of participants 6 Annual energy (electricity) use by a central air conditioner, heat pump or furnace x Projected increase in efficiency (electricity) x Installation rate x Number of participants x Product life 7 Annual energy (natural gas) use by a central air conditioner, heat pump or furnace x Projected increase in efficiency (natural gas) x Installation rate x Number of participants 8 Annual energy (natural gas) use by a central air conditioner, heat pump or furnace x Projected increase in efficiency (natural gas) x Installation rate x Number of participants x Product life Idaho Power Energy Wise® Program Summary Report36Appendix A Ap p e n d i x A CFL retrofit inputs and assumptions: Product life:10,000 hours1 Watts used by the compact fluorescent light bulb:13 watts1 Hours of operation per day:2.81 hours per day2 Watts used by the replaced incandescent light bulb:57.82 watts Installation / participation rate of:57%3 Number of Participants: 3,822 3 Projected Electricity Savings: The CFL retrofit projects an annual reduction of:100,147 kWh2,4 The CFL retrofit projects a lifetime reduction of:976,422 kWh2,5 1 Provided by manufacturer. 2 Frontier Associates. (2011). Oncor’s LivingWise Program: Measurement & Verification Update. 3 Data reported by program participants. 4 {[(Wattage of incandescent light bulb replaced - Wattage of compact fluorescent light bulb) x Hours of operation per day x 365 Days] ÷ 1,000} x Number of participants x Installation rate 5 {[(Wattage of incandescent light bulb replaced - Wattage of compact fluorescent light bulb) x Product Life] ÷ 1,000} x Number of participants x Installation rate Projected Savings from 13-Watt CFL Retrofit Resource Action Programs®37Appendix A Ap p e n d i x A CFL retrofit inputs and assumptions: Product life:10,000 hours1 Watts used by the compact fluorescent light bulb:18 watts1 Hours of operation per day:2.81 hours per day2 Watts used by the replaced incandescent light bulb:60.26 watts Installation / participation rate of:49%3 Number of Participants: 3,822 3 Projected Electricity Savings: The CFL retrofit projects an annual reduction of:81,174 kWh2,4 The CFL retrofit projects a lifetime reduction of:791,437 kWh2,5 1 Provided by manufacturer. 2 Frontier Associates. (2011). Oncor’s LivingWise Program: Measurement & Verification Update. 3 Data reported by program participants. 4 {[(Wattage of incandescent light bulb replaced - Wattage of compact fluorescent light bulb) x Hours of operation per day x 365 Days] ÷ 1,000} x Number of participants x Installation rate 5 {[(Wattage of incandescent light bulb replaced - Wattage of compact fluorescent light bulb) x Product Life] ÷ 1,000} x Number of participants x Installation rate Projected Savings from 18-Watt CFL Retrofit Idaho Power Energy Wise® Program Summary Report38Appendix A Ap p e n d i x A CFL retrofit inputs and assumptions: Product life:10,000 hours1 Watts used by the compact fluorescent light bulb:23 watts1 Hours of operation per day:2.81 hours per day2 Watts used by the replaced incandescent light bulb:65.24 watts Installation / participation rate of:44%3 Number of Participants: 3,822 3 Projected Electricity Savings: The CFL retrofit projects an annual reduction of:72,856 kWh2,4 The CFL retrofit projects a lifetime reduction of:710,342 kWh2,5 1 Provided by manufacturer. 2 Frontier Associates. (2011). Oncor’s LivingWise Program: Measurement & Verification Update. 3 Data reported by program participants. 4 {[(Wattage of incandescent light bulb replaced - Wattage of compact fluorescent light bulb) x Hours of operation per day x 365 Days] ÷ 1,000} x Number of participants x Installation rate 5 {[(Wattage of incandescent light bulb replaced - Wattage of compact fluorescent light bulb) x Product Life] ÷ 1,000} x Number of participants x Installation rate Projected Savings from 23-Watt CFL Retrofit Resource Action Programs®39Appendix A Ap p e n d i x A Energy Efficient Night Light retrofit inputs and assumptions: Average length of use: 4,380 hours per year1 Average night light uses:7 watts Retrofit night light uses:0.5 watts Product life:10 years2 Energy saved per year:28 kWh per year Energy saved over life expectancy:285 kWh Installation / participation rate of:85%3 Number of Participants:3,822 3 Projected Electricity Savings: The Energy Efficient Night Light retrofit projects an annual reduction of:92,490 kWh The Energy Efficient Night Light retrofit projects a lifetime reduction of:924,905 kWh 1 Assumption (12 hours per day) 2 Product life provided by manufacturer 3 Data reported by program participants Projected Savings from LED Night Light Retrofit Idaho Power Energy Wise® Program Summary Report40Appendix B Ap p e n d i x B 1 What type of home do you live in? Single Family Home (Mobile)8% Single Family Home (Manufactured)9% Single Family Home (Built)68% Multi-Family (2-4 units)10% Multi-Family (5-20 units)4% Multi-Family (21+ units)1% 2 Was your home built before 1992? Yes 40% No 60% 3 Is your home owned or rented? Owned 71% Rented 29% 4 How many kids live in your home (age 0-17)? 1 10% 2 31% 3 27% 4 17% 5+15% 5 How many adults live in your home (age 18+)? 1 10% 2 71% 3 12% 4 5% 5+2% 6 Does your home have a programmable outdoor sprinkler system? Yes 64% No 36% 7 Does your home have a programmable thermostat? Yes 73% No 27% Home Check-Up Due to rounding of numbers, percentages may not add up to 100% Resource Action Programs®41Appendix B Ap p e n d i x B 8 What is the main source of heating in your home? Natural Gas 47% Electric Heater 37% Propane 4% Heating Oil 1% Wood 7% Other 4% 9 What type of air conditioning unit do you have? Central Air Conditioner 70% Evaporative Cooler 6% Room Unit 13% Don’t Have One 10% 10 Does your home have a Dishwasher? Yes 85% No 15% 11 How many half-bathrooms are in your home? 0 61% 1 31% 2 5% 3 2% 4+1% 12 How many full bathrooms are in your home? 1 21% 2 58% 3 16% 4 4% 5+1% 13 How many toilets are in your home? 1 15% 2 45% 3 31% 4 7% 5+3% 14 How is your water heated? Natural Gas 53% Electricity 47% Home Check-Up (continued) Due to rounding of numbers, percentages may not add up to 100% Idaho Power Energy Wise® Program Summary Report42Appendix B Ap p e n d i x B 1 What is the flow rate of your old showerhead? 0 - 1.0 GPM 12% 1.1 - 1.5 GPM 18% 1.6 - 2.0 GPM 24% 2.1 - 2.5 GPM 22% 2.6 - 3.0 GPM 16% 3.1+ GPM 9% 2 Did you install the new High-Efficiency Showerhead? Yes 50% No 50% 3 If you answered "yes" to question 2, what is the flow rate of your new showerhead? 0 - 1.0 GPM 25% 1.1 - 1.5 GPM 41% 1.6 - 2.0 GPM 34% 4 Did you use the Shower Timer? Yes 79% No 21% 5 Did your family install the 13-watt Compact Fluorescent Lamp (CFL)? Yes 57% No 43% 6 If you answered "yes" to question 5, what is the wattage of the incandescent bulb you replaced? 40-watt 22% 60-watt 42% 75-watt 13% 100-watt 8% Other 15% 7 Did your family install the 18-watt Compact Fluorescent Lamp (CFL)? Yes 49% No 51% 8 If you answered "yes" to question 7, what is the wattage of the incandescent bulb you replaced? 40-watt 15% 60-watt 37% 75-watt 25% 100-watt 7% Other 17% Home Activities Due to rounding of numbers, percentages may not add up to 100% Resource Action Programs®43Appendix B Ap p e n d i x B 9 Did your family install the 23-watt Compact Fluorescent Lamp (CFL)? Yes 44% No 56% 10 If you answered "yes" to question 9, what is the wattage of the incandescent bulb you replaced? 40-watt 13% 60-watt 28% 75-watt 20% 100-watt 21% Other 18% 11 Did your family install the FilterTone® Alarm? Yes 29% No 71% 12 How much did your family turn down the thermostat in winter for heating? 1 - 2 Degrees 15% 3 - 4 Degrees 20% 5+ Degrees 15% Didn't Adjust Thermostat 50% 13 How much did your family turn up the thermostat in summer for cooling? 1 - 2 Degrees 16% 3 - 4 Degrees 17% 5+ Degrees 16% Didn't Adjust Thermostat 52% 14 Did you install the LED Night Light? Yes 85% No 15% 15 Did your family lower your water heater settings? Yes 27% No 73% 16 Did your family raise the temperature on your refrigerator? Yes 16% No 84% 17 Did you complete the optional online energy use activity? All of it 5% Some of it 17% None 78% 18 Did you work with your family on this Program? Yes 72% No 28% Home Activities (continued) Idaho Power Energy Wise® Program Summary Report44Appendix B Ap p e n d i x B Home Activities (continued) 19 Did your family change the way they use water? Yes 67% No 33% 20 Did your family change the way they use energy? Yes 72% No 28% 21 How would you rate the Idaho Power Energy Wise® Program? Great 47% Pretty Good 33% Okay 17% Not So Good 3% Resource Action Programs®45Appendix C Ap p e n d i x C SCHOOL TEACHER T S American Falls Intermediate School Kristen Jensen 1 6 Amity Elementary School Sharon Shaw 1 40 Amity Elementary School Ron Cowman 1 29 Amity Elementary School Susie Cox 1 30 Barbara Morgan STEM Academy Melissa Webb 1 27 Barbara Morgan STEM Academy Ricky Clark 1 27 Barbara Morgan STEM Academy Wendy Fortner 1 23 Central Elementary School John Harlan 1 60 Claude A. Wilcox Elementary School Tricia Hemsley 1 21 Claude A. Wilcox Elementary School Hailey Herron 1 20 Claude A. Wilcox Elementary School Kyle Crawford 1 22 Claude A. Wilcox Elementary School Krista Campos 1 20 Council Elementary School Courtney Fisher 1 54 Crimson Point Elementary Becky Sobolewski 1 24 Crimson Point Elementary Rochelle Killett 1 25 Crimson Point Elementary Kiley Crill 1 26 Crimson Point Elementary Mickie Barrett 1 27 Crimson Point Elementary Michael Pletcher 1 28 Edahow Elementary School Jodi Carlson 1 25 Edahow Elementary School Patty Nystrom 1 24 Ellis Elementary School Aaron Hall 1 26 Ellis Elementary School Sherry VanEvery 1 24 Ellis Elementary School Mike Gornichec 1 24 Participant List Note: “T” represents number of teachers and “S” represents number of students Idaho Power Energy Wise® Program Summary Report46Appendix C Ap p e n d i x C SCHOOL TEACHER T S Emmett Middle School Theresa Giery 1 62 Emmett Middle School Carole Harshman 1 58 Emmett Middle School Wendy Garz 1 62 Endeavor School Rebecca Franks 1 102 Frontier Elementary Amanda Jermann 1 32 Frontier Elementary Mary Koch 1 33 Fruitland Elementary School Linda Langley 1 32 Fruitland Elementary School Stacy Wescott 1 28 Fruitland Elementary School Teresa Wilson 1 28 Fruitland Elementary School Heather Heitz 1 32 Fruitland Elementary School Darlene Ingebritsen 1 30 Galileo STEM Academy Jolene Gunn 1 30 Galileo STEM Academy Jennifer Sebesta 1 28 Galileo STEM Academy Beth Bivens 1 30 Greenhurst Elementary School Kris Carte 1 30 Greenhurst Elementary School Tami Ashley 1 29 Hagerman Elementary School Stormi McCarthy 1 16 Homedale Middle School David Hann 1 91 Horseshoe Bend Elementary School Suzette Womack 1 22 I.B. Perrine Elementary School Paula Schreiner 1 30 Indian Hills Elementary Mark Bowman 1 28 Indian Hills Elementary Joyce Pearson 1 28 Indian Hills Elementary Bridget Durante 1 28 Participant List (continued) Note: “T” represents number of teachers and “S” represents number of students Resource Action Programs®47Appendix C Ap p e n d i x C Note: “T” represents number of teachers and “S” represents number of students SCHOOL TEACHER T S Indian Hills Elementary Charise Balmer 1 28 Iowa Elementary Thea Marie 1 31 Iowa Elementary Carrie Goldsmith 1 33 Iowa Elementary Jill Noble 1 33 Lake Ridge Elementary School Deanna Menssen 1 35 Lake Ridge Elementary School James Bright 1 35 Lake Ridge Elementary School Laura Crawford 1 33 Lakevue Elementary School Brenda Maggard 1 25 Lakevue Elementary School Debbie Vermaat 1 25 Lakevue Elementary School Kimberly Reinecker 1 22 Lakevue Elementary School Heather Stanton 1 22 Leadore School Melody Kauer 1 13 Lewis & Clark Elementary Kim Silveria 1 33 Lewis & Clark Elementary Gena Chaney 1 15 Longfellow Elementary School Michelle Fluckiger 1 22 Longfellow Elementary School Emily Hammond 1 22 Marsing Middle School Shontel Jarvis 1 74 Midvale Elementary School Tonya Holmes 1 16 Midvale Elementary School Vickie Warren 1 25 North Star Charter School Joan Rosenbaum 1 35 North Star Charter School Julie Handyside 1 34 North Star Charter School Casey Hawkins 1 36 Ola Elementary School Amy McBryde 1 9 Participant List (continued) Idaho Power Energy Wise® Program Summary Report48Appendix C Ap p e n d i x C Note: “T” represents number of teachers and “S” represents number of students SCHOOL TEACHER T S Oregon Trail Elementary School Julie Delia 1 25 Oregon Trail Elementary School Sherie Keyt 1 22 Oregon Trail Elementary School Tammy Holmes 1 25 Oregon Trail Elementary School Amanda Busby 1 25 Owyhee Elementary Jami Rushing 1 28 Owyhee Elementary Amanda Puckett 1 28 Owyhee Elementary Ellie Elli 1 28 Ponderosa Elementary School Kris Pfaff 1 28 Ponderosa Elementary School Maribeth Yeates 1 28 Ponderosa Elementary School Kelli Lemken 1 28 Ponderosa Elementary School Elizabeth Lejardi 1 28 Purple Sage Elementary School Brad Fackrell 1 27 Reed Elementary Cindy Berg 1 30 Reed Elementary Michaele Fonnesbeck 1 30 Reed Elementary Arielle Jensen 1 28 Reed Elementary Susan Hoiland 1 15 Sacajawea Elementary School Kristy Simpson 1 25 Sacajawea Elementary School Aimee Stocks 1 25 Sacajawea Elementary School Melissa Binford 1 25 Sacajawea Elementary School Erin Ewalt 1 26 Sacajawea Elementary School Debbie Olsen 1 27 Sacajawea Elementary School Lisa Smith 1 26 Salmon Middle School Krystal Smith 1 23 Participant List (continued) Resource Action Programs®49Appendix C Ap p e n d i x C Note: “T” represents number of teachers and “S” represents number of students Participant List (continued) SCHOOL TEACHER T S Salmon Middle School Jean Hadlock 1 23 Silver Trail Elementary School Justin Burgess 1 31 Silver Trail Elementary School Dan Blitman 1 30 Silver Trail Elementary School Dan Hoehne 1 30 Snake River Elementary Kelly Langford 1 25 Snake River Elementary Stephanie Lothrop 1 26 Snake River Elementary Kate Van Tassel 1 25 Snake River Elementary Suzan Racchetto-Madrigal 1 28 St. Joseph’s Catholic School Kelly Weaver 1 15 St. Joseph’s Catholic School Carolynne Joy 1 16 Stoddard Elementary School Kimberly Buck 1 28 Stoddard Elementary School Kristin Barrus 1 28 Stoddard Elementary School Jay Miles 1 29 Teed Elementary Brandy Roberts 1 22 Teed Elementary Tessa Libby 1 23 Teed Elementary Amber Healey 1 22 Teed Elementary RaNae Jones 1 33 Teed Elementary Jen Bollinger 1 33 Teed Elementary Jerri Amendola 1 33 Ustick Elementary School Steve Thompson 1 28 Ustick Elementary School Lori Murphy 1 27 Ustick Elementary School Amy Hirsch 1 27 Valley View Elementary School Kathy Pound 1 25 Idaho Power Energy Wise® Program Summary Report50Appendix C Ap p e n d i x C Participant List (continued) SCHOOL TEACHER T S Valley View Elementary School Joan Harrie 1 26 Washington Elementary School Heather Hahn 1 25 Washington Elementary School Jan Damron 1 21 Washington Elementary School Teresa O’Toole 1 22 West Canyon Elementary Amy Mattei 1 29 West Canyon Elementary Brenda Carrier 1 30 West Canyon Elementary Sally VanderVeen 1 30 West Canyon Elementary Michelle Claverie 1 30 Willow Creek Elementary School Nick Channer 1 33 Willow Creek Elementary School Kim Chierici 1 33 Willow Creek Elementary School Andrea Koenig 1 33 TOTALS 126 3696 TOTAL PARTICIPANTS 3822 Resource Action Programs®51Appendix D Ap p e n d i x D 1 The materials were clearly written and well organized. Strongly Agree 69% Agree 31% Disagree 0% Strongly Disagree 0% 2 The products in the Kit were easy for students to use. Strongly Agree 45% Agree 51% Disagree 4% Strongly Disagree 0% 3 Students indicated that their parents supported the program. Yes 96% No 4% 4 Would you conduct this Program again? Yes 97% No 3% 5 Would you recommend this program to other colleagues? Yes 100% No 0% 6 If my school is eligible for participation next year, I would like to enroll. Yes 97% No 3% Teacher Program Evaluation Data Due to rounding of numbers, percentages may not add up to 100% Idaho Power Energy Wise® Program Summary Report52Appendix D Ap p e n d i x D In my opinion, the thing the students like best about the program/materials is: “The students enjoyed the classroom activities because they could participate in the activities and were better able to understand.” Kate van Tassel, Snake River Elementary “They liked the kits! They were excited to take them home and use the items. They enjoyed the interaction with their parents.” Joan Harrie, valley view Elementary School “They liked the activities that we did. They also liked the work scramble and the crossword puzzle.” Joyce Pearson, Indian Hills Elementary “Students enjoyed the student guide along with the activity about the information” Stacy Wescott, Fruitland Elementary School “They loved the products they received and they liked comparing the new ones to the old ones.” Kim Chierici, Willow Creek Elementary School “Testing each new item supplied in their kit. I had several students come back telling me how long their showers were.” Jen Bollinger, Teed Elementary “They liked taking home the kits and sharing with their parents.” Laura Crawford, Lake Ridge Elementary School “Receiving the materials!” Amanda Jermann, Frontier Elementary “The kit! Always exciting.” Deanna Menssen, Lake Ridge Elementary School “They love helping their parents save money.” Jolene Gunn, Galileo STEM Academy “The hands-on application.” Michaele Fonnesbeck, Reed Elementary “The students loved learning how to save water.” Jennifer Sebesta, Galileo STEM Academy “Materials.” Mary Koch, Frontier Elementary Teacher Comment Data (continued from page 22) Resource Action Programs®53Appendix D Ap p e n d i x D Teacher Comment Data (continued) “They enjoyed the free materials and the labs.” Mickie Barrett, Crimson Point Elementary “The kit for home, especially the night light and shower timer.” Kiley Crill, Crimson Point Elementary “Everything!” Aimee Stocks, Sacajawea Elementary School “The students were very excited about the content of the student workbooks and the kits.” Melissa Binford, Sacajawea Elementary School “Learning about the savings while using the lights and shower head.” David Hann, Homedale Middle School “The students enjoyed installing the kit items and working well with their families.” Beth Bivens, Galileo STEM Academy “Getting the box of goodies.” Tami Ashley, Greenhurst Elementary School “They liked taking home the kits.” James Bright, Lake Ridge Elementary School “They loved taking home the kits and working with parents to install.” Kimberly Reinecker, Lakevue Elementary School “Receiving the kits and participating in the ‘Conservation Cookie.’” Krista Campos, Claude A. Wilcox Elementary School “The loved all the goodies in the kit, especially the shower head and timer.” Maribeth Yeates, Ponderosa Elementary School “Noticing the energy saving, the shower head, timer, and night light.” John Harlan, Central Elementary School “They loved installing many items including showerhead and night light.” Ellie Elli, Owyhee Elementary “The kits. They enjoyed installing the kit items at home with their parents.” Shontel Jarvis, Marsing Middle School Idaho Power Energy Wise® Program Summary Report54Appendix D Ap p e n d i x D In the future, one thing I would like to change would be: “Nothing.” Deanna Menssen, Lake Ridge Elementary School “The student guide was advanced for my students! They were fine, just had to simplify the wording.” Jami Rushing, Owyhee Elementary “The hard words and the depth as they introduce the chapters. A little over 4th grader’s knowledge.” Stormi McCarthy, Hagerman Elementary School “Nuclear energy is hard to teach. Some parents feel CFL’s are dangerous. Several thermometers did not work.” Jennifer Sebesta, Galileo STEM Academy “Suggest video links support to topics such as conservation. If we were given links to Discovery Network it would be very helpful. All Idaho teachers have access already.” Kris Carte, Greenhurst Elementary School “Put the practice worksheets with each chapter at the end of the chapter.” Mickie Barrett, Crimson Point Elementary “I think it is very well done.” Melissa Binford, Sacajawea Elementary School “Perhaps more of the supplies to perform experiments could be provided.” Tricia Hemsley, Claude A. Wilcox Elementary School “I think the survey could be a little more parent friendly. I think many weren’t returned because parents/guardians found part of the survey hard.” Maribeth Yeates, Ponderosa Elementary School “Perhaps make it more clear to parents (on kit or on yellow paper) that this program is FREE. They don’t always read carefully.” Ellie Elli, Owyhee Elementary “More classroom activities.” Amy Mattei, West Canyon Elementary “I’m seeing more and more families that are involved with saving energy anyway they can. We also have a great recycle program in our community. We fill four canisters per week at our school. Energy Wise is a great program.” Mark Bowman, Indian Hills Elementary Teacher Comment Data (continued) Resource Action Programs®55Appendix D Ap p e n d i x D Teacher Comment Data (continued) As a teacher, the aspect of the program/materials I liked best was: “How organized it was, so complete down to the last detail. Easy to put to use in the classroom, and the value/ importance of subject matter.” Linda Langley, Fruitland Elementary School “The activities which provided a great bridge between theory and application.” Nick Channer, Willow Creek Elementary School “I like the 10 day teach plan.” Melody Kauer, Leadore School “The lessons were easy to teach and materials were well organized.” Laura Crawford, Lake Ridge Elementary School “The program introduced our students to concepts that we don’t have time to cover. I liked the way the information was presented.” Carole Harshman, Emmett Middle School “That it is well put together and so user friendly!” Deanna Menssen, Lake Ridge Elementary School “I like that I can use the kit for health and science standards.” Jolene Gunn, Galileo STEM Academy “It was a great transition from Electricity to Ecosystems. It fit well into our curriculum.” Steve Thompson, Ustick Elementary School “I liked the user-friendly teacher materials.” Kimberly Reinecker, Lakevue Elementary School “The ease of implementation. All the materials are organized and ready to use.” Krista Campos, Claude A. Wilcox Elementary School “I liked helping the kids brainstorm ways to conserve water and electricity.” Ellie Elli, Owyhee Elementary “The program was successful and I liked the discussions that occurred when reading the material. The students learned a lot about conserving energy.” Kate van Tassel, Snake River Elementary “The lessons lead to other questions which we were able to explore. Rich learning environment!” Kristy Simpson, Sacajawea Elementary School Idaho Power Energy Wise® Program Summary Report56Appendix E Ap p e n d i x E Parent/Guardian Program Evaluation Data 1 Was the Program easy for you and your child to use? Yes 100% No 0% 2 Will you continue to use the Kit items after the completion of the Program? Yes 100% No 0% 3 Would you like to see this Program continued in local schools? Yes 97% No 3% Due to rounding of numbers, percentages may not add up to 100% Resource Action Programs®57Appendix E Ap p e n d i x E As a parent, which aspect of the Program did you like best? “The excitement of our son to try to save energy.” vikki Marie Wessner, West Canyon Elementary “I liked that my child was involved and could help put stuff together.” Christina Wilson, Washington Elementary School “The kit because there is high efficiency showerhead that will make my bills lower.” Laft Alharbyah, Ustick Elementary School “I like that the results were easy for my little girl to understand and she was getting so excited as the saving went on.” Talma Siegfried, Snake River Elementary “That it brought attention to the kids that all the things actually cost money.” Ashley Floth, Silver Trail Elementary School “The free products and information and how excited my son was to share with the family.” Stephanie Jarvis, Salmon Middle School “I like the filter tone alarm. That is one area we forgot to take care of.” Stephanie Crawford, Reed Elementary “The excitement of my daughter.” Mike Cob, Reed Elementary “Got my child’s interest. The items are easy to use. The shower head is great for the kids shower.” Michelle MacBride, Reed Elementary “My child learned about how to save energy/ water and why it is important to save energy.” Kacy Dines, Reed Elementary “That it taught them about saving money by making simple changes.” Jessica Farrer, Reed Elementary “Teaches kids about saving money as a family.” Anna Real, Reed Elementary “The aspect that I like best about the program is that my student was really excited to do it all!” Adriana Corona, Reed Elementary “The information that it provided my child about energy efficiency and about conserving water.” Metana Flake, Horseshoe Bend Elementary School Parent/Guardian Comment Data (continued from page 24) Idaho Power Energy Wise® Program Summary Report58Appendix E Ap p e n d i x E “That it helped teach the kids about helping to conserve our natural resources.” Britany Goodfellow, Greenhurst Elementary School “We needed a new shower head, but weren’t sure what to buy. This gave us a chance to use one that was efficient and quality.” Heather Hamann, Fruitland Elementary School “How excited my child got about saving energy.” Hilary Heller, Fruitland Elementary School “The lights because they spend less light.” Juana Ponce, Fruitland Elementary School “Educating about energy conservation.” Landi Ray, Fruitland Elementary School “Teaching kids and the awesome gift.” Lori Tillett, Fruitland Elementary School “The organization.” Marjorie Hawks, Fruitland Elementary School “The free stuff to get you started being energy efficient.” Melissa Hinkey, Fruitland Elementary School “Teaching the kids to conserve energy.” Melissa Schledewitz, Fruitland Elementary School “The excitement my kid had about the program and the stuff.” Mike Winward, Fruitland Elementary School “The child understanding what conservation means.” Pete and Amy Simmons, Fruitland Elementary School “The actual supplies available and hands on participation. The shower head is awesome.” Eva Ortiz, Greenhurst Elementary School “The thermometer, showerhead and lightbulbs.” Emily Jensen, Hagerman Elementary School Parent/Guardian Comment Data (continued) Resource Action Programs®59Appendix E Ap p e n d i x E Are there any comments you would like to express to your child’s Program Sponsor? “This is a wonderful and fun way to teach kids how important it is to use energy. Thank you!” Stacy Alexander, Emmett Middle School “This was a great project for the children to be involved in and very generous for it to be provided.” Christi Garman, Fruitland Elementary School “Thank you for the opportunity to try this out. It has been a great conversation to have with our family. We talk a lot about avoiding waste. This gave use a way to show them how to do that easily!” Heather Hamann, Fruitland Elementary School “Thank you for making a fun and helpful program.” Charity Mullenaux, Fruitland Elementary School “Thank you for the energy saving kit and information regarding our family’s energy and water usage. Our family spent an evening going through each item and the education booklet!” Julie StClair, I.B. Perrine Elementary School “Thank you. It was well done and our student enjoyed learning more about saving energy.” Shelley Goodfellow, Fruitland Elementary School “Great information.” Sean McEllaney, Fruitland Elementary School “I would just like to say thank you.” kelly Frates, Fruitland Elementary School “All the things are good and necessary from the kit.” Juana Ponce, Fruitland Elementary School “What a great idea to make people more aware of being able to save and how much we waste.” D Waters, Iowa Elementary “This is a great idea so the whole family can start the conversation and each person help where they can.” Racheal Parry, North Star Charter School “Thank you for teaching our children about saving energy.” Maira Mendel and Federiro Ayala, Reed Elementary “I loved it! We have changed our ways and love it!” Evan Kuenaman, Galileo STEM Academy Parent/Guardian Comment Data (continued) Idaho Power Energy Wise® Program Summary Report60Appendix F Ap p e n d i x F Teacher Letters (continued from page 26) Resource Action Programs®61Appendix F Ap p e n d i x F Teacher Letters (continued) Idaho Power Energy Wise® Program Summary Report62Appendix G Ap p e n d i x G Student Letters (continued from page 28) Resource Action Programs®63Appendix G Ap p e n d i x G Student Letters (continued) Idaho Power Energy Wise® Program Summary Report64Appendix G Ap p e n d i x G Student Letters (continued) Resource Action Programs®65Appendix G Ap p e n d i x G Student Letters (continued) Idaho Power Energy Wise® Program Summary Report66Appendix G Ap p e n d i x G Student Letters (continued) Resource Action Programs®67Appendix G Ap p e n d i x G Student Letters (continued) Idaho Power Energy Wise® Program Summary Report68Appendix G Ap p e n d i x G Student Letters (continued) Resource Action Programs®69Appendix G Ap p e n d i x G Student Letters (continued) Idaho Power Energy Wise® Program Summary Report70Appendix G Ap p e n d i x G Student Letters (continued) Resource Action Programs®71Appendix G Ap p e n d i x G Student Letters (continued) ©2014 Resource Action Programs 976 United Circle • Sparks, NV 89431 www.resourceaction.com • (888)438-9473 ©2014 Resource Action Programs® 1 of 14 Home Energy Audit Program Survey 1. How easy was it for you to apply for the Home Energy Audit program?  Response Percent Response Count Very easy 76.6%72 Somewhat easy 20.2%19 Somewhat difficult 1.1%1 Very difficult 2.1%2  answered question 94  skipped question 1 2. If the application process was difficult what was it about that process that made it difficult?  Response Count  4  answered question 4  skipped question 91 2 of 14 3. Please identify the auditor that you used for your home audit.  Response Percent Response Count Brian Bennett, The Energy Auditor 18.7%14 Chris Callor, Affordable Energy Improvements, LLC 8.0%6 Dallen Ward, Home Energy Efficiency Technologies (H.E.E.T.)8.0%6 Jessie Lumbreras, Energy Zone, LLC 16.0%12 Robert Johnson, Savings Around Power 1.3%1 Rod Burk, Home Energy Management 13.3%10 Tad Duby, On Point, LLC 34.7%26  answered question 75  skipped question 20 3 of 14 4. Please rate your home auditor on each of the following:  Excellent Good Fair Poor Rating Count Courteousness 85.6% (77)14.4% (13)0.0% (0)0.0% (0)90 Professionalism 84.4% (76)14.4% (13)0.0% (0)1.1% (1)90 Explanation of work/measurements to be performed as part of the audit 76.7% (69)21.1% (19)1.1% (1)1.1% (1)90 Explanation of recommendations resulting from audit 72.7% (64)22.7% (20)3.4% (3)1.1% (1)88 Overall experience with auditor (from scheduling an appointment to follow up after the audit) 70.8% (63)25.8% (23)1.1% (1)2.2% (2)89  answered question 90  skipped question 5 5. If you have additional comments you would like to offer about your home auditor, please enter them in the space below.  Response Count  25  answered question 25  skipped question 70 4 of 14 6. How did you receive your Home Energy Audit report?  Response Percent Response Count Accessed report online 37.2%29 Received paper copy 41.0%32 Both 21.8%17  answered question 78  skipped question 17 7. How difficult was it for you to access the report online?  Response Percent Response Count Very        easy 27.5%22 Somewhat        easy 25.0%20 Somewhat        difficult 6.3%5 Very        difficult 10.0%8 N/A 31.3%25  answered question 80  skipped question 15 5 of 14 8. How much did the audit influence you to reduce the amount of electricity you consume?  Response Percent Response Count Influenced me a lot 39.1%34 Influenced me some 42.5%37 Didn't influence me much 9.2%8 Didn't influence me at all 9.2%8  answered question 87  skipped question 8 9. As a result of the Home Energy Audit program, please indicate how strongly you agree or disagree with the following statements.  Strongly agree Somewhat agree Somewhat disagree Strongly disagree N/A Rating Count I am more informed about energy usage in my home 58.3% (49)36.9% (31)3.6% (3)0.0% (0)1.2% (1)84 Other members of my household are more informed about our household energy usage 35.7% (30)38.1% (32)4.8% (4)1.2% (1)20.2% (17)84 I am more informed about energy efficiency programs that are available to me through Idaho Power 46.3% (38)41.5% (34)7.3% (6)2.4% (2)2.4% (2)82 I know what no to low-cost actions I can take 57.3% (47)29.3% (24)6.1% (5)1.2% (1)6.1% (5)82 I know what next steps I should take 67.5% (56)25.3% (21)4.8% (4)1.2% (1)1.2% (1)83  answered question 85  skipped question 10 6 of 14 10. After receiving your audit through the Home Energy Audit program, please indicate if you have taken any of the following actions:  Yes No Rating Count Visited the Idaho Power website 51.4% (36)48.6% (34)70 Unplugged appliances when not in use 60.5% (46)39.5% (30)76 Signed up for myAccount 42.0% (29)58.0% (40)69 Shared my energy audit experience with relatives and/or friends 74.7% (56)25.3% (19)75 Other 58.1% (18)41.9% (13)31 If you selected "other", please specify what other actions you have taken:  25  answered question 81  skipped question 14 7 of 14 11. Since receiving your audit through the Home Energy Audit program, please indicate when, or if, you will complete any of the following improvements:  Already completed Plan to in next 6 months Plan to in 6-12 months Want to but not sure when Do not plan to at all Home does not need Rating Count Replace additional incandescent light bulbs with more efficient light bulbs (e.g., CFLs and LEDs) 65.0% (52)10.0% (8)8.8% (7)6.3% (5)2.5% (2)7.5% (6)80 Replace additional showerheads with low-flow models 34.6% (27)11.5% (9)6.4% (5)7.7% (6)11.5% (9)28.2% (22)78 Recycle an extra refrigerator or freezer 5.1% (4)7.7% (6)5.1% (4)21.8% (17) 20.5% (16) 39.7% (31) 78 Replace an older, inefficient appliance with a new ENERGY STAR model 11.4% (9)11.4% (9)10.1% (8)29.1% (23) 12.7% (10) 25.3% (20)79 Service heating equipment 40.5% (32) 22.8% (18)6.3% (5)6.3% (5)7.6% (6)16.5% (13)79 Service cooling equipment 38.0% (30) 16.5% (13)5.1% (4)7.6% (6)5.1% (4)27.8% (22)79 Increase attic insulation 13.9% (11)13.9% (11) 16.5% (13) 12.7% (10)7.6% (6)35.4% (28) 79 Increase wall insulation 4.0% (3)5.3% (4)1.3% (1)14.7% (11) 16.0% (12) 58.7% (44) 75 Increase underfloor insulation 9.0% (7)14.1% (11)9.0% (7)17.9% (14)10.3% (8)39.7% (31) 78 Seal air leaks 25.6% (20)26.9% (21) 9.0% (7)7.7% (6)9.0% (7)21.8% (17)78 Seal duct work 15.8% (12)15.8% (12)10.5% (8)13.2% (10)7.9% (6)36.8% (28) 76 Other 15.0% (3)15.0% (3)5.0% (1)20.0% (4)10.0% (2)35.0% (7)20 If you selected "other", please specify what other actions you have taken or plan to take:  13  answered question 80 8 of 14  skipped question 15 12. For any improvements you indicated you do not plan to do, please tell us why.  Response Count  28  answered question 28  skipped question 67 13. What benefits did you experience from the Home Energy Audit program? (Check all that apply)  Response Percent Response Count Cost savings 58.2%46 Personal satisfaction 75.9%60 Raised awareness of energy use 70.9%56 Benefit to the environment 39.2%31 Home improvement 57.0%45 Comfort 41.8%33 Other 7.6%6 (please specify)  10  answered question 79  skipped question 16 9 of 14 14. What barriers do you encounter in making energy savings changes in your home? (Check all that apply)  Response Percent Response Count Cost 73.7%56 Time 27.6%21 Convenience 14.5%11 Lack of necessity 14.5%11 Do not know who to contact 14.5%11 Other (please specify)  11.8%9  answered question 76  skipped question 19 10 of 14 15. The most effective method for Idaho Power to provide information about energy efficiency is to: (Check all that apply)  Response Percent Response Count Offer classes in convenient locations 16.7%13 Communicate information in local newspapers 14.1%11 Communicate information on the Idaho Power website 25.6%20 Communicate information on social media 10.3%8 Offer a minimal cost home audit service 51.3%40 Send newsletters or information directly to homeowners 59.0%46 Send email communications to homeowners 47.4%37 Send information in monthly Idaho Power bill 37.2%29 Other (please specify)  5.1%4  answered question 78  skipped question 17 11 of 14 16. How much do you agree with the following statements:  Strongly agree Somewhat agree Somewhat disagree Strongly disagree Rating Count My Home Energy Audit report contained valuable information 76.6% (59)18.2% (14)5.2% (4)0.0% (0)77 I would recommend the Home Energy Audit program to a friend or relative 79.2% (61)14.3% (11)3.9% (3)2.6% (2)77 I am satisfied with my overall experience with the Home Energy Audit program 76.6% (59)16.9% (13)6.5% (5)0.0% (0)77  answered question 78  skipped question 17 17. If you disagree with any of these statements, please tell us why.  Response Count  11  answered question 11  skipped question 84 12 of 14 18. Please identify your age in the ranges below:  Response Percent Response Count Under 25  0.0%0 26-35 6.3%5 36-50 12.5%10 51-65 35.0%28 Over 65 46.3%37  answered question 80  skipped question 15 19. What is the highest level of education you completed?  Response Percent Response Count Less than high school 2.5%2 Some high school  0.0%0 High school graduate or equivalent 7.5%6 Some college 12.5%10 Two year Associate degree or        Trade/Technical school 15.0%12 Four year college degree 25.0%20 Some graduate courses 3.8%3 Advanced degree 33.8%27  answered question 80  skipped question 15 13 of 14 20. May we use your name and comments in Idaho Power's communication efforts?  Response Percent Response Count Yes 56.1%23 No 43.9%18  answered question 41  skipped question 54 21. Do you have any issues or concerns you would like us to contact you about?  Response Percent Response Count Yes 10.0%4 No 90.0%36  answered question 40  skipped question 55 22. Please provide your name and contact information:  Response Percent Response Count First Name:  100.0%4 Last Name:  100.0%4 Phone or email:  100.0%4  answered question 4  skipped question 91 14 of 14 23. Thank you for taking the time to participate in this survey. We value your opinions and comments. If you have any additional comments, please share your thoughts in the space below.  Response Count  25  answered question 25  skipped question 70 * For $100 drawing contest information, contact CAPAI at 208-375-7382 ** All savings estimates are based on typical electrically heated Idaho households implementing all suggested changes. Your personal savings may vary. $100 All you hAve to do is... 1. Install the energy-effIcIency products in your Easy Savings kit at your home. 2. Implement the quIck steps outlined in the Quick Start Guide and try the energy saving tips. 3. complete and return thIs survey for a chance to win a $100!* (Postage paid envelope included.) or complete It onlIne. Visit www.getwise.org/survey/IP-CAPAI 107789 Idaho power-capaI easy savIngs survey Español en el otro lado 14011 A0048 IP-CAPAI 0000000 SavingS TargeT 1. How much would you like to save? $30 – Install just the LED Light Bulb, High-Efficiency Showerhead, Kitchen Faucet Aerator, and the LimeLight Night Light. $85 – Install the above items and unplug an unused refrigerator or freezer. $240 – Complete the Easy Savings® Quick Start Guide Steps HeaTing 2. Have you (or will you) lower your heat during the day? Yes, I lowered it Yes, I plan to lower it No 3. Have you (or will you) lower your heat at night? Yes, I lowered it Yes, I plan to lower it No 4. Did you place the Thermostat Temperature Sticker near your thermostat? Yes, I placed it Yes, I plan to place it No As seasons change, adjusting your thermostat just 5 degrees or more could SAVE up to $109 per year! LigHTing 5. Did you (or will you) install the 11.5-watt Light-Emitting Diode (LED)? Yes, I installed it Yes, I plan to install it No 6. Did you (or will you) install the Limelight Night Light? Yes, I installed it Yes, I plan to install it No 7. Did you (or will you) install the Draft Stoppers? Yes, I installed them Yes, I plan to install them No 8. Did you place the Turn Off Light Sticker near a light switch that was often left on? Yes, I placed it Yes, I plan to place it No 9. Do you turn off lights in empty rooms more often now? Yes No Using LEDs and shutting off unused lights can SAVE up to $6 or more a year! WaTer 10. Did you install the High-Efficiency Showerhead? Yes, I installed it No, it does not fit pipes No 11. Did you install the Kitchen Faucet Aerator? Yes, I installed it No, it does not fit pipes No By installing a High-Efficiency Showerhead and Kitchen Faucet Aerator, you could SAVE up to $26 a year! 12. Do you use cold water when you do your laundry? Yes, always Yes, Sometimes Never 13. Did you place the Wash in Cold Water Magnet on your washing machine? Yes, I placed it Don’t have a washing machine Yes, I plan to place it No By washing your laundry in cold water, you could SAVE up to $10 per year! 14. Did you use the Digital Thermometer to check the temperature of your water? Yes No 15. Did you (or will you) change the temperature setting of your water heater? Yes, I raised it (warmer) Yes, I lowered it (cooler) No Lowering the temperature on your water heater can SAVE up to $10 a year! appLianceS 16. Did you check the temperature of your refrigerator(s) and freezer(s)? Yes No 17. Did you (or will you) adjust the temperature of your refrigerator(s) and freezer(s)? Yes, turned up (warmer) Yes, turned down (cooler) No Adjusting the setting of your refrigerator can SAVE up to $5 a year! 18. Did you unplug your old or unused refrigerator(s) and freezers(s)? Yes, I unplugged 1 unit Yes, I unplugged 2 units Not applicable Yes, I plan to unplug 1 unit Yes, I plan to unplug 2 units No 19. Did you recycle your old or unused refrigerator(s) and freezers(s)? Yes, I recycled 1 unit Yes, I recycled 2 units Not applicable Yes, I plan to recycled 1 unit Yes, I plan to recycled 2 units No Recycling or unplugging old refrigerators and freezers can SAVE up to $55 a year! 20. Did you place the Turn Your Computer Off Sticker on your computer? Yes I don’t have a computer No Turning your computer and monitor off when unused can SAVE $21 a year! eaSy SavingS® Quick STarT guide 21. How many items from your Easy Savings® Kit did you install? All 3 1 4 2 None 22. How effective was the Easy Savings Quick Start Guide in helping you become more energy efficient? Very effective Somewhat effective Not effective at all Didn’t use 23. Now that you have completed the Easy Savings® Quick Start Guide, how much have you learned about saving energy and money in your home? I learned a lot I learned a little Nothing FiLL in eacH bubbLe compLeTeLy Using a black pen or pencil, fill in the bubble completely. Please do not copy or fold forms.NO YES reTurn THiS compLeTed Survey in THe poSTage paid enveLope Found inSide THe kiT For a cHance To Win $100! Complete And return this survey for A ChAnCe to Win PE R F - D O N O T P R I N T FO L D - D O N O T P R I N T FO L D - D O N O T P R I N T 00000 IP-CAPAI ES Survey.indd 1-4 9/25/14 1:38 PM * Para más información del sorteo del concurso de $100, pongase en contacto con CAPAI al 208-375-7382. ** Todos los objetivos de ahorro se muestra a continuación son las estimaciones anuales de ahorro en dólares potenciales. Los ahorros reales pueden variar. Complete y devuelvA estA enCuestA pArA tener lA oportunidAd de gAnAr $100 todo lo que tiene que hACer es… 1. Instale los productos de efIcIencIa energétIca en su kit Easy Savings en su hogar. 2. Implemente los pasos rápIdos detallados en la Guía de Inicio Rápido y trate los consejos de ahorro de energía. 3. complete y devuelva esta encuesta para tener una oportunidad de ganar $100!* (Sobre con franqueo postal pagado incluido) o completela en lInea. Visite www.getwise.org/survey/IP-CAPAI 14011E A0048 IP-CAPAI 0000000 reLLene compLeTamenTe eL cÍrcuLo Que eLiJa Con un bolígrafo o lápiz negro, rellene completamente el círculo correspondiente a la respuesta correcta. Favor de no copiar ni doblar el papel.NO YES obJeTivoS de aHorro 1. ¿Cuánto le gustaría ahorrar? $30 – Instale sólo la Bombilla LED, Cabezal de Ducha de Alta Eficiencia, Aireador de Grifo de Cocina, y la Luz de la Noche LimeLight. $85 – Instale los elementos anteriores y desenchufe un refrigerador o congelador no utilizada. $240 – Complete todos los pasos de la Guía de Inicio Rápido Easy Savings® caLenTar 2. ¿Ha bajado (o bajará) la calefacción durante el día? Sí, lo bajé Sí, tengo planes para bajarlo No 3. ¿Ha bajado (o bajará) la calefacción durante la noche? Sí, lo subí Sí, tengo planes para subirlo No 4. ¿Colocó el Adhesivo del Termostato de su kit cerca de su termostato? Sí, lo coloqué Sí, tengo planes para colocarlo No ¡Con los cambios de estaciones, ajustar el termostato sólo 5 grados o más puede AHORRARLE hasta $109 por año! iLuminación 5. ¿Instaló (o instalará) la Bombilla de LED de 11.5 vatios? Sí, la instalé Sí, tengo planes para instalarla No 6. ¿Instaló (o instalará) la Luz Nocturna Limelight? Sí, la instalé Sí, tengo planes para instalarla No 7. ¿Instaló (o instalará) los Cortadores de Corrientes de Aire de su kit? Sí, los instalé Sí, tengo planes para instalarlos No 8. ¿Colocó o (colocará) el Adhesivo de Apagar la Luz de su kit cerca del interruptor de la luz que habitualmente por error queda encendida? Sí, lo coloqué Sí, tengo planes para colocarlo No 9. ¿Apaga las luces en habitaciones vacías con mayor frecuencia ahora? Sí No ¡Usar LEDs y apagar las luces que no se utilizan puede AHORRAR hasta $6 o más por año! agua 10. ¿Instaló el Cabezal de Ducha de Alta Eficiencia? Sí, lo instalé No, no se ajusta a las tuberías No 11. ¿Instaló el Aireador de Grifo de Cocina? Sí, lo instalé No, no se ajusta a las tuberías No ¡Al instalar un Cabezal de Ducha de Alta Eficiencia y Aireador, puede AHORRAR hasta $26 por año! 12. ¿Usa agua fría cuando lava la ropa? Sí, siempre Sí, a veces Nunca 13. ¿Colocó el Imán de Agua Fría de su kit en su lavarropas? Sí, lo coloqué No tengo lavarropas Sí, tengo planes para colocarlo No ¡Lavando la ropa con agua fría, puede AHORRAR hasta $10 por año! 14. ¿Utilizó el Termómetro Digital de su kit para controlar la temperatura de su agua? Sí No 15. ¿Cambió (o cambiará) la configuración del calentador de agua? Sí, lo subí (más cálido) Sí, lo bajé (más fresco) No ¡Bajar la temperatura de su calentador de agua sólo 10 grados puede AHORRAR hasta $10 por año! eLecTrodoméSTicoS 16. ¿Verificó la temperatura de su(s) refrigerador(es) y congelador(es)? Sí No 17. ¿Ajustó (o ajustará) la temperatura de su(s) refrigerador(es) y congelador(es)? Sí, lo subí (más cálido) Sí, lo bajé (más fresco) No ¡Aumentar la configuración de su refrigerador puede AHORRAR hasta $5 por año! 18. Desenchufó sus neveras o congeladores viejos, no utilizados? Sí, desenchufé uno Sí, desenchufé dos Sí, tengo planes para desenchufarlo uno Sí, tengo planes para desenchufarlos dos No aplica No 19. Recicló sus neveras o congeladores viejos, no utilizados? Sí, reciclé uno Sí, reciclé dos Sí, tengo planes para reciclarlo uno Sí, tengo planes para reciclarlos dos No aplica No ¡Desenchufar refrigeradores y congeladores viejos o reciclarlos podría ahorrar hasta $55 al año! 20. ¿Colocó el Adhesivo de Apagar la Computadora de su kit en su computadora? Sí No tengo computadora No ¡Apagar su computadora y monitor cuando no se los utiliza, puede AHORRAR hasta $21 al año! La guÍa de inicio rápido eaSy SavingS® 21. ¿Cuántos elementos de su kit Easy Savings® instaló? Todos 3 1 4 2 Ningúno 22. ¿Cuán efectivo fue la Guía de Inicio Rápido Easy Savings® para ayudarle a instalar los elementos de su kit? Muy efectivo No fue efectivo de ninguna manera Más or menos efectivo No la usé 23. Ahora que completó la Guía de Inicio Rápido Easy Savings®, ¿cuánto aprendió acerca de ahorrar energía y dinero en su hogar? Aprendí mucho Aprendí algo Nada encuesta easy savIngs Idaho power-capaI English on other side * devueLva eSTa encueSTa compLeTada en eL Sobre con FranQueo pagado Que Se encuenTra denTro deL kiT para una oporTunidad de ganar $100! PE R F - D O N O T P R I N T FO L D - D O N O T P R I N T FO L D - D O N O T P R I N T 00000 IP-CAPAI ES Survey.indd 5-8 9/25/14 1:38 PM Question 1. How much would you like to save? $30 - Install just the LED light bulb, High-efficiency showerhead, Kitchen faucet aerator, and the Limelight nightlight $85 - Install the above items and unplug an unused refrigerator or freezer $240 - Complete the Easy Savings® Quick Start Guide Steps 2. Have you (or will you) lower your heat during the day? Yes, I lowered it Yes, I plan to lower it No 3. Have you (or will you) lower your heat at night? Yes, I lowered it Yes, I plan to lower it No 4. Did you place the Thermostat Temperature Sticker near your thermostat? Yes, I placed it Yes, I plan to place it No 5. Did you (or will you) install the 11.5-watt Light Emitting Diode (LED)? Yes, I installed it Yes, I plan to install it No 6. Did you (or will you) install the Limelight Night Light? Yes, I installed it Yes, I plan to install it No 7. Did you (or will you) install the Draft Stoppers? Yes, I installed them Yes, I plan to install them No 8. Did you place the Turn Off Light Sticker near a light switch that was often left on? Yes, I placed it Yes, I plan to place it No 9. Do you turn off lights in empty rooms more often now? Yes No 10. Did you install the High-Efficiency Showerhead? Yes, I installed it No, it does not fit pipes No 11. Did you install the Kitchen Faucet Aerator? Yes, I installed it No, it does not fit pipes No 12. Do you use cold water when you do your laundry? Yes, always Yes, sometimes Never 13. Did you place the Wash in Cold Water Magnet on your washing machine? Yes, I placed it Yes, I plan to place it Don't have a washing machine No 14. Did you use the Digital Thermometer to check the temperature of your water? Yes No 15. Did you (or will you) change the temperature setting of your water heater? Yes, I raised it (warmer) Yes, I lowered (cooler) No 16. Did you check the temperature of your refrigerator(s) and freezer(s)? Yes No 17. Did you (or will you) adjust the temperature of your refrigerator(s) and freezer(s)? Yes, turned up (warmer) Yes, turned down (colder) No 18. Did you unplug your old or unused refrigerator(s) and freezer(s)? Yes, I unplugged 1 unit Yes, I plan to unplug 1 unit Yes, I unplugged 2 units Yes, I plan to unplug 2 units Not applicable No 19. Did you recycle your old or unused refrigerator(s) and freezer(s)? Yes, I recycled 1 unit Yes, I plan to recycle 1 unit Yes, I recycled 2 units Yes, I plan to recycle 2 units Not applicable No 20. Did you place the Turn Your Computer Off Sticker on your computer? Yes I don't have a computer No 21. How many items from your Easy Savings® Kit did you install? All 4 3 2 1 None 22. How effective was the Easy Savings® Quick Start Guide in helping you become more energy efficient? Very effective Somewhat effective Not effective at all Didn't use 23. Now that you have completed the Easy Savings® Quick Start Guide, how much have you learned about saving energy and money in your home? I learned a lot I learned a little Nothing Survey Response Summary Dated: % Answered Qty Answered Total Answered 15%10 6%4 100%71 70 64%45 19%13 17%12 100%70 71 99%70 1%1 100%71 66 70%46 18%12 12%8 100%66 68 65%44 21%14 15%10 100%68 70 69%48 29%20 3%2 100%70 67 57%38 15%10 18%12 10%7 67 67 75%50 25%17 100%67 68 12%8 40%27 49%33 100%68 68 88%60 12%8 100%68 66 36%24 27%18 36%24 100%66 69 7%5 0%0 0%0 0%0 88%61 4%3 100%69 71 9%6 1%1 3%2 0%0 86%59 4%3 103%71 70 32%20 68%42 11%8 70 68 44%30 24%16 21%14 6%4 4%3 1%1 100%68 69 69 1 of 11 2013 Fall Shade Tree Survey 1. How did you hear about Idaho Power's Shade Tree Project? (Check all that apply.)  Response Percent Response Count Letter from Idaho Power 76.7%99 Friend or relative 13.2%17 Neighbor 0.8%1 Idaho Power employee 9.3%12 Other (please specify)  1.6%2  answered question 129  skipped question 1 2. What was the primary reason you participated in the program? (Mark one.)  Response Percent Response Count Tree was free 16.3%21 Home too warm in the summer 17.8%23 Reduce energy bill 18.6%24 Improve landscape/property value 14.0%18 Wanted a tree 20.2%26 Help the environment 7.0%9 Other (please specify)  6.2%8  answered question 129  skipped question 1 2 of 11 3. Prior to this Shade Tree Project, were you planning to plant a tree within the next 12 months?  Response Percent Response Count Yes 78.5%102 No 21.5%28  answered question 130  skipped question 0 4. What kept you from planting a tree prior to the Shade Tree Project?  Response Percent Response Count Lack of knowledge 7.8%10 Cost 53.1%68 Time 18.8%24 Other (please specify)  20.3%26  answered question 128  skipped question 2 3 of 11 5. How long did you spend on the online enrollment tool? (Mark one.)  Response Percent Response Count 10 minutes or less 68.0%87 11-20 minutes 26.6%34 21-30 minutes 3.9%5 31 minutes or more 1.6%2 Not applicable  0.0%0  answered question 128  skipped question 2 6. Overall, how easy was it for you to use the online enrollment tool?  Response Percent Response Count Very easy 72.7%93 Somewhat easy 21.9%28 Somewhat difficult 5.5%7 Very difficult  0.0%0  answered question 128  skipped question 2 4 of 11 7. Overall, how satisfied were you with the Shade Tree Project pickup event?  Response Percent Response Count Very        satisfied 85.4%111 Somewhat        satisfied 11.5%15 Somewhat        dissatisfied 3.1%4 Very        dissatisfied  0.0%0  answered question 130  skipped question 0 8. What about the event did you find satisfying?  Response Count  105  answered question 105  skipped question 25 9. What about the event did you find dissatisfying?  Response Count  4  answered question 4  skipped question 126 5 of 11 10. When did you plant your shade tree?  Response Percent Response Count Same day as the tree pickup 36.2%47 1-3 days after the tree pickup 48.5%63 4-7 days after the tree pickup 10.0%13 More than 1 week after the tree pickup 4.6%6 Did not plant the tree 0.8%1  answered question 130  skipped question 0 11. On which side of your home did you plant your shade tree?  Response Percent Response Count North 3.2%4 Northeast 5.6%7 East 5.6%7 Southeast 5.6%7 South 6.3%8 Southwest 19.0%24 West 24.6%31 Northwest 30.2%38  answered question 126  skipped question 4 6 of 11 12. How far from the home did you plant your shade tree?  Response Percent Response Count 20 feet or less 42.5%54 21-40 feet 48.8%62 41-60 feet 7.1%9 More than 60 feet 1.6%2  answered question 127  skipped question 3 13. How satisfied are you with the information you received on the planting and care of your shade tree at the pickup event?  Response Percent Response Count Very        satisfied 89.8%115 Somewhat        satisfied 8.6%11 Somewhat        dissatisfied 0.8%1 Very        dissatisfied 0.8%1  answered question 128  skipped question 2 7 of 11 14. What information did you find most valuable from the arborist?  Response Percent Response Count Planting depth 48.4%62 Circling roots 13.3%17 Staking 7.8%10 Watering 10.2%13 Not applicable 11.7%15 Other (please specify)  8.6%11  answered question 128  skipped question 2 15. Overall, how easy was it for you to plant your shade tree?  Response Percent Response Count Very easy 68.5%87 Somewhat easy 28.3%36 Somewhat difficult 3.1%4 Very difficult  0.0%0  answered question 127  skipped question 3 8 of 11 16. How likely would you be to recommend Idaho Power's Shade Tree Project to a friend or relative?  Response Percent Response Count Definitely        would 89.1%115 Probably        would 10.1%13 Probably        would not 0.8%1 Definitely        would not  0.0%0  answered question 129  skipped question 1 17. When was this residence originally built? (Select when the building was originally constructed, not when it was remodeled, added to, or converted.)  Response Percent Response Count Before 1950 1.6%2 1950-1959 1.6%2 1960-1969 3.1%4 1970-1979 7.8%10 1980-1989 2.3%3 1990-1999 20.9%27 2000-2006 41.1%53 2007-2013 21.7%28 Don't know  0.0%0  answered question 129  skipped question 1 9 of 11 18. What one fuel is most often used to heat this residence? (Mark one.)  Response Percent Response Count Electricity 11.6%15 Natural gas 86.0%111 Propane  0.0%0 Fuel Oil  0.0%0 Wood 1.6%2 Other (please specify)  0.8%1  answered question 129  skipped question 1 19. What type of air conditioning system is used at this residence? (Check all that apply.)  Response Percent Response Count None 0.8%1 Central air conditioner 94.6%122 Heat pump 5.4%7 Individual room or window air conditioner  0.0%0 Evaporative/swamp cooler  0.0%0 Other (please specify)  1  answered question 129  skipped question 1 10 of 11 20. What is your gender?  Response Percent Response Count Female 50.8%65 Male 49.2%63  answered question 128  skipped question 2 21. Which of the following best describes your age?  Response Percent Response Count Under 18  0.0%0 18-24 1.6%2 25-34 21.9%28 35-44 31.3%40 45-60 31.3%40 Over 60 14.1%18  answered question 128  skipped question 2 11 of 11 22. What is the highest level of education you have completed?  Response Percent Response Count Less than high school 0.8%1 High school or equivalent 8.6%11 Some college/technical school 39.1%50 4-year college degree 32.0%41 Some graduate courses 7.0%9 Graduate degree 12.5%16  answered question 128  skipped question 2 1 of 10 Idaho Power Shade Tree Survey 1. How did you hear about Idaho Power's Shade Tree Project? (Check all that apply)  Response Percent Response Count Letter from Idaho Power 61.3%214 Friend or relative 28.9%101 Neighbor 2.0%7 Idaho Power employee 2.6%9 Other (please specify)  6.3%22  answered question 349  skipped question 2 2. What was the primary reason you participated in the program? (Mark one)  Response Percent Response Count Tree was free 23.2%81 Home too warm in the summer 18.1%63 Reduce energy bill 19.2%67 Improve landscape/property value 11.2%39 Wanted a tree 20.6%72 Help the environment 3.7%13 Other (please specify)  4.0%14  answered question 349  skipped question 2 2 of 10 3. What kept you from planting a tree prior to the Shade Tree Project?  Response Percent Response Count Lack of knowledge 15.0%52 Cost 53.3%185 Time 10.7%37 Other (please specify)  21.0%73  answered question 347  skipped question 4 4. Where would you typically prefer to purchase a new tree? (Mark one)  Response Percent Response Count National retailer 7.2%25 Local nursery/garden store 91.6%318 Other (please specify)  1.2%4  answered question 347  skipped question 4 3 of 10 5. How long did you spend on the online enrollment tool? (Mark one)  Response Percent Response Count 10 minutes or less 59.9%208 11-20 minutes 30.5%106 21-30 minutes 7.5%26 31 minutes or more 1.4%5 Not applicable 0.6%2  answered question 347  skipped question 4 6. Overall, how easy was it for you to use the online enrollment tool?  Response Percent Response Count Very easy 72.3%250 Somewhat easy 24.3%84 Somewhat difficult 2.3%8 Very difficult 1.2%4  answered question 346  skipped question 5 4 of 10 7. When did you plant your shade tree?  Response Percent Response Count Same day as the tree pickup 22.9%80 1-3 days after the tree pickup 47.9%167 4-7 days after the tree pickup 14.9%52 More than 1 week after the tree pickup 12.6%44 Did not plant the tree 1.7%6  answered question 349  skipped question 2 8. On which side of your home did you plant your shade tree?  Response Percent Response Count North 3.8%13 Northeast 5.3%18 East 7.4%25 Southeast 7.1%24 South 10.7%36 Southwest 16.6%56 West 36.7%124 Northwest 12.4%42  answered question 338  skipped question 13 5 of 10 9. How far from the home did you plant your shade tree?  Response Percent Response Count 20 feet or less 38.2%130 21-40 feet 53.5%182 41-60 feet 7.1%24 More than 60 feet 1.2%4  answered question 340  skipped question 11 10. How satisfied are you with the information you received on the planting and care of your shade tree?  Response Percent Response Count Very        satisfied 86.9%291 Somewhat        satisfied 11.0%37 Somewhat        dissatisfied 1.2%4 Very        dissatisfied 0.9%3  answered question 335  skipped question 16 6 of 10 11. What information did you find most valuable?  Response Percent Response Count Planting depth 56.4%190 Circling roots 10.7%36 Staking 7.4%25 Watering 9.2%31 Not applicable 10.1%34 Other (please specify)  6.2%21  answered question 337  skipped question 14 12. How much do you agree with the following statements:  Strongly agree Somewhat agree Somewhat disagree Strongly disagree Rating Count I am satisfied with the Shade Tree Project pick up event 92.6% (315)7.1% (24)0.3% (1)0.0% (0)340 It was easy to plant my shade tree 89.7% (304)10.0% (34)0.3% (1)0.0% (0)339 I would recommend the Shade Tree Project to a friend or relative 95.3% (323)4.4% (15)0.0% (0)0.3% (1)339 I am satisfied with my overall experience with the Shade Tree Project 92.9% (313)6.2% (21)0.9% (3)0.0% (0)337  answered question 340  skipped question 11 7 of 10 13. If you have additional comments you would like to offer about the Shade Tree Project, please enter them in the space below.  Response Count  126  answered question 126  skipped question 225 14. When was this residence originally built? (Select when the building was originally constructed, not when it was remodeled, added to, or converted.)  Response Percent Response Count Before 1950 5.9%20 1950–1959 3.5%12 1960–1969 2.7%9 1970–1979 18.3%62 1980–1989 6.8%23 1990–1999 18.6%63 2000–2006 24.8%84 2007–2013 18.6%63 Don't know 0.9%3  answered question 339  skipped question 12 8 of 10 15. What one fuel is most often used to heat this residence? (Mark one)  Response Percent Response Count Electricity 20.6%70 Natural gas 75.9%258 Propane 0.6%2 Fuel Oil 0.9%3 Wood 2.1%7 Other (please specify) 0.0%0  answered question 340  skipped question 11 16. What type of air conditioning system is used at this residence? (Check all that apply)  Response Percent Response Count None 1.2%4 Central air conditioner 88.2%300 Heat pump 6.5%22 Individual room or window air conditioner 4.7%16 Evaporative/swamp cooler 1.2%4 Other (please specify)  1  answered question 340  skipped question 11 9 of 10 17. What is your gender?  Response Percent Response Count Female 61.9%206 Male 38.1%127  answered question 333  skipped question 18 18. Which of the following best describes your age?  Response Percent Response Count Under 18  0.0%0 18-24 1.2%4 25-34 28.9%96 35-44 25.0%83 45-60 30.4%101 Over 60 14.5%48  answered question 332  skipped question 19 10 of 10 19. What is the highest level of education you have completed?  Response Percent Response Count Less than high school 0.6%2 High school or equivalent 8.4%28 Some college/technical school 34.3%115 4-year college degree 31.0%104 Some graduate courses 6.9%23 Graduate degree 18.8%63  answered question 335  skipped question 16 NEF 2013Idaho PowErNATIONALENERGYFOUNDATIONTM ThINK! ENErGY Student Energy Efficiency Kit Program Final Report – Version Two Fall 2013 Prepared for: Denise Humphreys Idaho Power Prepared by: Janet Hatch, Program Director National Energy Foundation January 24, 2014 Savings kwh – Annual: 407,277 – – Total: 3,819,547 – Home Energy Worksheets – Returned: 1,813 – – 72.8% – Teacher Packets – Returned: 75 – – 90.4% – First Name From Page 7 of the Student Guide, what is the main source of heat in your home?Natural gas Electricity Wood or geothermal Other fuel How much will your family turn down the thermostat in winter for heating?1-2 degrees 3-4 degrees 5+ degrees Won't adjust thermostat How much will your family turn up the thermostat in summer for cooling?1-2 degrees 3-4 degrees 5+ degrees Won't adjust thermostat Date School Teacher From Page 9 of the Student Guide, how many light bulbs are in your home today?1-10 11-20 21-30 31+ How many CFLs were you using before the THINK! ENERGY program? None 1-10 11-20 21+ What was the wattage of the bulb you replaced with the 13-watt CFL from your kit? 60 75 100 OtherDidn't install CFL 2. 3. 4. 5. 6. 8. 9. 10. Did you use the LED night light from your kit?Yes No 11. 1. Did you install the furnace whistle from your kit? Yes No Home Energy Worksheet scan form What was the wattage of the bulb you replaced with the 18-watt CFL from your kit?60 75 100 Other Didn't install CFL 7. Are you using the shower timer from your kit? Yes No Did you raise your refrigerator temperature after you checked the temperature with the thermometer from your kit?Yes No Last Initial What was the wattage of the bulb you replaced with the 23-watt CFL from your kit?60 75 100 OtherDidn't install CFL 12. Program Evaluation Teacher Name: School: City:Date: Number of Home Energy Worksheet scan forms returned, including your own: In an effort to improve our program, we would like your assessment of the THINK! ENERGY Student EnergyEfficiency Kit Program. Please take a few moments to fill out this evaluation form. Upon completion, please return theform in the pre-addressed return envelope along with the student Home Energy Worksheet scan forms you collected,including your own if you took a kit. Fill the response bubbles COMPLETELY using a No. 2 pencil or a blue or black ink pen. Please do not copy or fold forms. Please share your impression of the THINK! ENERGY Student Energy Efficiency Kit Program: Would you recommend this program to colleagues?Yes No THINK! ENERGY is a registered trademark of National Energy Foundation. Was the educational mini-grant a good incentive to participate in the program?Yes No How many learning activities did you use from the Teacher Guide or instructional posters?1 - 10 11 - 20 Over 20 How many more learning activities do you plan to use from the Teacher Guide or instructional posters?1 - 10 11 - 20 Over 20 Excellent Good Fair Poor MaterialsStudent engagement Content Parental support What would you tell other teachers about the program? What kind of feedback did you get from the students? How can we improve the program? Additional comments and recommendations: Schools – 26 – Educators – 82 – Students – 2,419 – Participants Table of Contents Program Overview ...................................................................................................1 Program Administration 1 Program Summary 1 Promotion, Enrollment and Materials 1 THINK! ENERGY Student Energy Efficiency Kit Program Implementation 3 Teacher Incentives 4 Program Website 4 Customer Service 5 Program Implementation Accomplishments 5 Energy Savings 6 Summary and Attachments 7 Attachments ..............................................................................................................8 Teacher Participant Information 8 Teacher Evaluation Compilation 11 Pre/Post-Survey Results 27 Energy Savings Report 29 Summary of Home Energy Worksheet Responses 35 Parent Comment Card Summary 37 Website Analytics 39 Customer Service Log 42 Program Documents 45 Student presentation 45 Student Guide 47 Pre/Post-Survey 48 Home Energy Worksheet scan forms (English and Spanish) 50 Certificate of Achievement 52 Introduction Letter to Parents (English and Spanish) 53 Implementation Checklist 55 Teacher Guide 56 Rewarding Results flier 57 iPad Drawing flier 58 Program Evaluation 59 Parent Postcard 60 Cross Marketing Piece 61 ©2013 National Energy Foundation 1 Program Overview Program Administration National Energy Foundation (NEF) is pleased to report on activities of the ThINK! ENErGY Student Energy Efficiency Kit Program conducted during the 2013– 2014 school year. Our mission remains constant, to cultivate and promote an energy literate society. The objective is to provide teachers and students in Idaho with quality educational experiences and materials, which support them in teaching and learning this valuable message. NEF acknowledges that through the support of Idaho Power, the Foundation has moved the mission forward. Thank you for your commitment to this very important task. The ThINK! ENErGY Student Energy Efficiency Kit Program is administered by National Energy Foundation, a non-profit organization (established in 1976) dedicated to the development, dissemination, and implementation of supplementary educational materials, programs and services relating primarily to energy, water, the environment, and natural resources. Program Summary The fall 2013 ThINK! ENErGY Student Energy Efficiency Kit Program provided quality energy education to 26 schools in the Idaho Power Service territory. A total of 2,490 program kits were distributed. They provided energy and water efficient technologies along with an education booklet that equips families with a better understanding of their energy use. In the classroom, the program assisted 82 educators by providing an electronic energy education lesson and program overview as well as a teacher guide containing supplementary lessons, posters and online resources. Promotion, Enrollment and Materials A school-to-home energy awareness and efficiency program was conducted from October 1 through December 15, 2013. To assist in program enrollment, National Energy Foundation provided Idaho Power Community Education Representatives (CERs) with a letter of invitation and a promotional flier inviting teachers, principals and superintendents to register their fourth, fifth and sixth graders. After teacher participants were determined by CERs, they were entered into National Energy Foundation’s teacher registration and information database. The database has the capacity to organize school, teacher and student information. It automatically sends approved teacher communication emails, compiles shipping lists, tracks and reports on return program documents, records teacher mini-grant amounts and delivery dates, and provides a program “dashboard” communicating enrollment statistics for Idaho Power and National Energy Foundation use. The database triggered the delivery of teacher materials box within a 24 to 48 hour period. Teacher materials box contained the following custom-designed items: • Teacher Materials folder C THINK! ENERGY Implementation Checklist C Student presentation on a THINK! ENERGY flash drive C Instructional Posters »Electrical Generation Poster ® Take Action!Talk!Think! ® ® ® ® Student Guide TakeAction Program Partner: NATIONALENERGYFOUNDATION CULTIVATING AND PROMOTING AN ENERGY LITERATE SOCIETY TM www.idahopower.com/think 800–616–8326 x 131 Think!Talk!Take Action!is a registered trademark of National Energy Foundation. 2 ©2013 National Energy Foundation »Renewable Energy Poster – with Idaho Power custom updates »Electricity Serves Our Community Poster – with Idaho Power custom updates C The Teacher Guide – updated with custom changes requested by Idaho Power along with Idaho and Oregon curriculum correlations and Common Core Standards C Postage-paid return envelope C Rewarding Results flier C iPad Drawing flier C Program Evaluation • Introduction Letter to Parents for each student (English and Spanish) • Pre/Post-Survey for each student • THINK! ENERGY reflector reward for each student – custom branded with the Idaho Power logo and the “Use Energy Wisely” tagline • Home Energy Worksheet scan forms (English and Spanish) • Certificate of Achievement for each student After the shipment of the teacher materials boxes, the program TAKE ACTION kits were shipped. The average ship date was September 27th for arrival on or before October 1, 2013. The custom design of the kit box was developed by National Energy Foundation with the input and approval of Idaho Power. This effective design scheme was seen throughout the suite of program materials and the custom website. The TAKE ACTION kit provided Idaho residents with valuable efficient technologies for energy and water savings in the home. Compact fluorescent lamps in 13, 18 and 23 wattages, a high-efficiency showerhead, LED nightlight, furnace whistle, shower timer, installation tape, swivel refrigerator thermometer and a flow rate test bag were provided. Along with the efficient technologies, the kit contained the following custom-developed items for Idaho Power: • Student Guide – Provides an opportunity for the student to share energy basics, natural resource, and energy efficiency knowledge learned in the ThINK! ENErGY flash drive presentation, the instructional posters and Teacher Guide activities with family members. Allows households to participate in energy and water evaluation activities in their household and introduces savings to be accomplished through the installation of kit technologies. • Parent Comment Card (English and Spanish) – For the purpose of gathering parent comments to be compiled for Idaho Power. Postage paid by NEF. • Getting Started Tips (English and Spanish) – Introduces the Student Guide and the Home Energy Worksheet to parents. Communicates the student ThINK! ENErGY reflector award for return of the guide to school. Gives installation basics to families and assists them in finding further instruction and how-to videos at www.idahopower.com/think. • Energy Efficiency Incentives for Homeowners (English and Spanish) – A cross promotional piece communicating Idaho Power’s home energy efficiency incentives. This double-sided, trifold contains a tear-off return response postcard. National Energy Foundation is responsible for postage and returning results to Idaho Power electronically within 24 hours of receipt and in hard copy during December 2013. Idaho Power’s energy efficiency programs can help you use energy wisely in your home. For information on programs and incentives, drop the attached postcard in the mail or visit www.idahopower.com/think To learn more, visit www.idahopower.com/think, or complete this card and drop in the mail.Name (Nombre) _____________________________________________________________________________________________________Address (Dirección) __________________________________________________________________________________________________City (Ciudad) ___________________________________________ State (Estado) ____________________Zip (Código Postal) ______________Phone – optional (Teléfono – opcional) ____________________________________________________________________________________ Email – optional (Correo Electrónico – opcional) _____________________________________________________________________________YES! I would like to learn more about the following programs: M See ya later, refrigerator® (Hasta luego, refrigerador®) M Home Improvement Program (Programa de Mejoras Para el Hogar) M Ductless Heat Pump Pilot (Piloto de Calor sin Conductos) M Energy Efficiency for Manufactured Homes (Ahorro de Energía Para Viviendas Prefabricadas) M Weatherization Solutions for Eligible Customers (Soluciones de Climatización Para Clientes Elegibles)Please contact me by: M Mail (Correo) M Phone (Teléfono) M Email (Correo Electrónico) Energy Efficiency Incentives for Homeowners See ya later, refrigerator®Hello $30 bucks! Chances are the older refrigerator or freezer in your basement or garage is running up your utility bill by as much as $100 a year. Recycle it, use energy wisely and keep harmful materials out of landfills. We’ll pick it up for free and you’ll receive $30.For a free pickup, call toll-free 1-866-899-5539 Ductless Heat Pump PilotIf your home’s primary heat source comes from electric baseboards, ceiling cables or wall units, Idaho Power has a $750 incentive to help upgrade your heating and cooling equipment to a high-efficiency ductless system. A ductless heat pump doesn’t require ductwork, increases overall comfort, is unobtrusive and helps to lessen energy waste. Home Improvement ProgramIdaho Power offers homeowners incentives for home improvements. Upgrading your insulation and investing in energy efficient windows helps improve the comfort of your home and can reduce your monthly energy use. This program is only available to Idaho residential customers with electrically heated homes. Energy Efficiency for Manufactured Homes Energy House Calls. You may qualify for a free house call to test your duct system for air leaks, seal the leaks, install a CFL, replace air filters and check your water heater temperature.Rebate Advantage. Purchase a new, ENERGY STAR® all-electric manufactured home and receive a $1,000 incentive. Be more comfortable while saving energy. Weatherization Solutions for Eligible CustomersEnergy efficiency improvements, such as sealing ducts, adding insulation and reducing air leaks make your home more comfortable while lowering your energy use. If your income falls within specific guidelines, you may be eligible for improvements at no additional cost. ©2013 National Energy Foundation 3 THINK! ENERGY Student Energy Efficiency Kit Program Implementation The ThINK! ENErGY Student Energy Efficiency Kit Program started in the Idaho classroom with students taking the Pre-Survey. It was developed to test prior knowledge of Idaho and Oregon state curriculum content taught in the program materials. After the survey, students took home the Introduction Letter to Parents to inform parents and guardians of their participation in the program. Next, teachers were provided with an electronic presentation on a flash drive in three forms: PowerPoint continual play, PowerPoint manual play, and video format. The presentation focused on important concepts, such as energy basics, natural resources, the difference between renewable and nonrenewable energy sources, the three R’s and tips for energy efficiency in the home. It also featured an engaging video clip that introduced students to the items in their TAKE ACTION kit and explained how their installation would save energy and water in the home. Lastly, the presentation explained program implementation to students, clearly defining how to use their Student Guides and how to return the Home Energy Worksheet to school to complete. This new part of Idaho Power’s school education program was carefully designed to make it easy for educators to teach state curriculum standards and excite their students about using their kit and Student Guide at home. Shortly after preliminary classroom activities were accomplished, the TAKE ACTION kits arrived at the school. Kits were shrink-wrapped for the protection of the child. They contained the Student Guide with its Home Energy Worksheet to ensure that survey questions accompanied the kit. After working through the Student Guide with their family and completing survey questions, students returned the guide to school. There, they transferred questions from the guide to the Home Energy Checklist scan form. Students returning their guide were able to receive a ThINK! ENErGY reflector reward. Educators were also given helpful energy educational materials to enhance and continue energy education in the classroom. The Teacher Guide is a rich, 52-page guide containing activities to provide additional teaching and learning opportunities. The Teacher Guide has a unique emphasis on Science, Technology, Engineering and Math (STEM) education. STEM has become an important emphasis in education as careers in these fields are expanding and in need of qualified employees. The Teacher Guide correlates each aspect of STEM to each of its activities. To assist Idaho educators in their Teacher Guide instruction, National Energy Foundation developed four activity materials kits containing all nonconsumable items needed to teach each lesson in the guide. Activity materials kits will be available for check out in Idaho Power’s Loan Library. The ThINK! ENErGY Student Energy Efficiency Kit Program also provided three NEF instructional posters for continuing energy education in the classroom. Each poster serves as an engaging visual display and was selected by Idaho Power and customized accordingly. The back of each poster also contains eight panels of information for teachers to copy and use in instruction. 4 ©2013 National Energy Foundation Teacher Incentives Communications in both the Teacher Materials folder and the TAKE ACTION kits motivated teachers and students to return their Home Energy Worksheets and other return documents. Teachers were incentivized with a mini-grant of up to $100 in the form of a check made out to individual teachers. New to the program for fall were graduated mini-grant levels encouraging return for teachers that were not able to collect 80 percent of their students’ Home Energy Worksheets: Return Rate Mini-Grant Award 80 — 100 percent $100 + entry into iPad Drawing 65 — 79 percent $75 50 — 64 percent $50 Less than a 49 percent $25 Educators returning at least 80% of their Home Energy Worksheets were eligible for entry into an iPad drawing that took place on December 9, 2013. This action was an additional motivator for teachers to encourage a high return of the worksheet from their students. The Enter to Win an iPad flier also gave tips for teachers to encourage student return. Angela Zweifel, fifth grade teacher from Hunter Elementary, was the recipient of the iPad prize. Program Website National Energy Foundation developed a custom website in conjunction with Idaho Power for the purposes of informing households and teachers about the overall program, providing program documents, providing additional educational resources for teachers and students and assistance in kit technology installation. The website is www.thinkenergy.org/idahopower. This website contains a landing page with an overview of the program and the kit. Five additional site pages provide information on specific topics. Use Your Kit Items Provides installation instructions as well as how-to installation videos for each item in the TAKE ACTION kit. One new video was developed/created addressing the filter alarm. For Students Gives students new activities and games that can be downloaded for further study of energy topics: • Water Inside and Out • The Insulated Comforts of Home • Forms of Energy • Rebus • Concentration For Parents Enables parents to access important program documents online: • Introduction Letter to Parents • Getting Started Tips ©2013 National Energy Foundation 5 • Energy Efficiency Incentives for Homeowners For Teachers Allows teachers to access program documents online, such as the Spanish Home Energy Worksheet, the Implementation Checklist and curriculum correlations. This link also provides four additional lessons to incorporate into the classroom: • The Three R’s • Let’s Convert Energy • Water Inside and Out • The Insulated Comforts of Home Frequently Asked Questions Nine FAQs were developed by NEF after careful evaluation of common questions in kit-based programs. Idaho Power gave input to all questions and answers for the site. Customer Service Each ThINK! ENErGY Student Energy Efficiency Kit Program teacher and parent participant received the highest level of service through National Energy Foundation’s Customer Service Representative. Lisa Johnson was tasked to provide immediate feedback to inquiries concerning program shipments to teachers, aid teachers in implementing the program, and to assist parents with installation questions associated with their kit technologies. Parents and teachers were assisted through email and a toll-free phone number, both of which were given throughout program documents and the program website. Idaho Power preapproved a customer service script for use in answering parent questions. In addition, seven teacher emails were preapproved by Idaho Power for teacher communication to encourage the timely return of program documents. Each teacher email was sent automatically by NEF’s registration and information database. Program Implementation Accomplishments Program Implementation Accomplishments • 2,490 kits distributed within the Idaho Power Service Territory • 82 Teachers serviced • 26 schools participated • 69 Parent Comment Cards Returned (2.77%) • 16 Energy Efficiency Incentives for Homeowners postcards returned (.64%) • 1,813 Home Energy Worksheets (HEWs) returned, for a HEW return rate of 72.8% • 75 of 82 teacher packets received, for a packet return rate of 90.4% NEF Provided the Following Additional Services: • Development of a custom Student Guide • Development of a custom Teacher Guide • Development and printing of a custom Energy Efficiency Incentives for Homeowners brochure advertising Idaho Power’s home efficiency programs • Development and labor toward materials kits for selected activities in the Teacher Guide 6 ©2013 National Energy Foundation • Consultation meeting with Idaho Power and the Idaho Board of Education Energy Savings Significant energy and natural resource savings occurred through implementation of the program. Included below is a brief summary of the kWh savings NEF estimates resulted from the installation of energy efficient measures included in the student kits taken home. Two separate tables are provided, the first based on Regional Technical Forum (RTF) and NEF’s preferred calculations (for those devices with no RTF protocols), and the second based completely on NEF’s preferred calculations. kWh savings – based on Regional Technical Forum and NEF preferred calculations Energy Efficient Measure Estimated Annual Program Savings Estimated Lifetime Program Savings Low-flow Showerhead 170,043 1,700,431 LED Night Light 57,938 463,505 Furnace Whistle 74,869 1,123,038 13W CFL 36,627 186,800 18W CFL 34,859 177,782 23W CFL 32,940 167,992 TOTAL 407,277 3,819,547 Per Household 164 1,534 based on NEF preferred calculations only Energy Efficient Measure Estimated Annual Program Savings Estimated Lifetime Program Savings Low-flow Showerhead 303,668 2,733,088 LED Night Light 57,938 463,505 Furnace Whistle 74,869 1,123,038 13W CFL 75,315 482,016 18W CFL 53,378 341,619 23W CFL 70,614 451,932 TOTAL 635,782 5,595,118 Per Household 255 2,247 The NEF-preferred calculations and RTF calculations are both based on actual installation percentages from the Home Energy Worksheet data. The NEF-preferred calculations produce higher results, however, because of some of the deemed factors in the calculations. For example, the NEF showerhead calculation (from the 2013 Illinois TRM) assumes .75 showers per person per day (compared to the RTF’s .48), while the NEF calculation assumes 8.2 minutes per shower (compared to the RTF’s 7.84). Additionally, NEF estimates the following therms (natural gas) and gallons (water) savings totals achieved through program implementation (range provided based on same two calculation methodologies used for calculating kWh savings): • Annual natural gas savings: 14,716 – 21,291 therms • Lifetime natural gas savings: 182,928 – 234,541 therms ©2013 National Energy Foundation 7 • Annual water savings: 2,922,946 – 5,485,394 gallons • Lifetime water savings: 29,229,460 – 49,368,542 gallons Detailed savings tables and calculations can be found in the attachment portion of this report. Summary and Attachments National Energy Foundation is pleased to participate with Idaho Power to bring this informative program with its energy and water savings to Idaho teachers, students and families. The program developed as a result of our partnership has a different approach that accomplishes basic energy education where it is most often needed, at home. Teachers are then free to spend energy education time on higher level STEM learning that is needed in the classroom. We look forward to receiving input from teacher participants and Idaho Power to continue to improve the program and exceed expectations. The THINK! ENERGY Student Energy Efficiency Kit Program is a resource for bringing energy literacy to the forefront of education. Thank you for your continued commitment to schools within your service territory. Attachments • Teacher Participant Information • Teacher Evaluation Compilation • Pre/Post-Survey Results • Energy Savings Report • Summary of Home Energy Worksheet Responses • Parent Comment Card Summary • Customer Service Log • Website Analytics • Program Documents C Student presentation C Student Guide C Pre/Post-Survey C Home Energy Worksheet scan forms (English and Spanish) C Certificate of Achievement C Introduction Letter to Parents (English and Spanish) C Implementation Checklist C Teacher Guide C Rewarding Results flier C iPad Drawing flier C Program Evaluation C Parent Postcard C Cross Marketing Piece 8 ©2013 National Energy Foundation Attachments Teacher Participant Information Canyon Teacher Name School Name Packet Receipt Date return Percentage Mini-grant Amount Mini-grant Sent Date Carol Briggs Birch Elementary 10/26/2013 92.00%$100 11/7/2013 Brenda Fly Birch Elementary 11/14/2013 92.31%$100 11/18/2013 Juliana Lookhart Birch Elementary 10/26/2013 96.00%$100 11/7/2013 Maryjo Pegram Birch Elementary 10/26/2013 84.00%$100 11/7/2013 Lisa Jauregui Desert Springs Elementary 11/13/2013 87.50%$100 11/18/2013 Lindsay Mangum Desert Springs Elementary 11/14/2013 95.83%$100 11/18/2013 Katie Strawser Desert Springs Elementary 11/13/2013 91.67%$100 11/18/2013 Heather Tucker Desert Springs Elementary 11/13/2013 95.83%$100 11/18/2013 Tracy Moore Falcon Ridge Charter 11/14/2013 94.12%$100 11/18/2013 Eden Rodriguez Heritage Community Charter 11/8/2013 87.10%$100 11/12/2013 Deb Storey Heritage Community Charter 11/8/2013 83.87%$100 11/12/2013 Linda Dux Mill Creek Elementary 11/19/2013 79.41%$75 12/4/2013 Annette Gifford Mill Creek Elementary 11/8/2013 97.06%$100 11/12/2013 Glen Kershaw Mill Creek Elementary 11/25/2013 97.14%$100 12/4/2013 Debbie Curl Park Ridge Elementary 11/14/2013 96.97%$100 11/18/2013 Christine Jayne Park Ridge Elementary 11/25/2013 78.13%$75 12/4/2013 Anthony Haskett Ronald Reagan Elementary 11/25/2013 83.87%$100 12/4/2013 Lisa Martell Ronald Reagan Elementary 11/8/2013 87.10%$100 11/12/2013 Jacky Miller Ronald Reagan Elementary 10/26/2013 93.33%$100 11/7/2013 Michelle Jenkins Roosevelt Elementary 11/8/2013 97.22%$100 11/12/2013 Michael Palmer Roosevelt Elementary Did not return NA NA Not yet sent Rhonda Wilson Roosevelt Elementary 12/2/2013 2.78%$25 12/4/2013 Tamara Fadgen Ross Elementary 12/9/2013 62.96%$50 12/13/2013 Lori Johnson Ross Elementary 12/9/2013 57.14%$50 12/13/2013 Lana Little Ross Elementary 12/9/2013 68.97%$75 12/13/2013 Karen Stear Ross Elementary 12/16/2013 71.88%$75 12/19/2013 Danielle Walker Ross Elementary 12/9/2013 56.25%$50 12/13/2013 Sandra Otero Wilson Elementary 11/14/2013 72.41%$75 11/18/2013 Debbie Peterson Wilson Elementary 11/14/2013 79.31%$75 11/18/2013 Jessica Quier Wilson Elementary 11/18/2013 72.41%$75 12/4/2013 D’Ann Rodwell Wilson Elementary 11/18/2013 89.66%$100 12/4/2013 ©2013 National Energy Foundation 9 Capital Teacher Name School Name Packet Receipt Date return Percentage Mini-grant Amount Mini-grant Sent Date Jennifer Hunt Cynthia Mann Elementary 11/14/2013 87.10%$100 11/18/2013 Lisa Stitt Cynthia Mann Elementary 11/18/2013 104.76%$100 12/4/2013 Cindy Sundvik Cynthia Mann Elementary 11/13/2013 74.19%$75 11/18/2013 Rene Bilkiss Hunter Elementary 10/29/2013 80.00%$100 11/7/2013 Logan Easley Hunter Elementary 11/14/2013 76.67%$75 11/18/2013 Diane Escandon Hunter Elementary 11/14/2013 92.86%$100 11/18/2013 Becky Lenon Hunter Elementary 11/14/2013 85.71%$100 11/18/2013 Angela Zweifel Hunter Elementary 11/5/2013 89.29%$100 11/7/2013 Charity Bosch Spalding Elementary 11/13/2013 46.88%$25 11/18/2013 Shawna Brenna Spalding Elementary 12/29/2013 80.00%$100 1/9/2014 Marc Brousseau Spalding Elementary 11/7/2013 70.00%$75 11/12/2013 Jessica Burkhart Spalding Elementary 11/14/2013 40.00%$25 11/18/2013 Vonda Franklin Spalding Elementary 11/13/2013 93.33%$100 11/18/2013 Eastern Teacher Name School Name Packet Receipt Date return Percentage Mini-grant Amount Mini-grant Sent Date Jacob Foster American Falls Middle School 11/14/2013 88.33%$100 11/18/2013 Laura Johnson Green Acres Elementary 11/4/2013 87.50%$100 11/7/2013 Kathy Walker Green Acres Elementary 11/7/2013 92.00%$100 11/12/2013 Megan Bullock Lewis and Clark 11/14/2013 100.00%$100 12/4/2013 Tami Edwards Lewis and Clark 11/13/2013 92.59%$100 11/18/2013 Danielle Jacobs Lewis and Clark 11/14/2013 88.89%$100 11/18/2013 Alicia Kepler Ridge Crest Elementary 11/25/2013 81.48%$100 12/4/2013 Tesa Lenz Ridge Crest Elementary 11/14/2013 81.48%$100 11/18/2013 Cheri Warren Ridge Crest Elementary 11/4/2013 92.86%$100 11/7/2013 10 ©2013 National Energy Foundation Southern Teacher Name School Name Packet Receipt Date return Percentage Mini-grant Amount Mini-grant Sent Date Andy Arenz Harrison Elementary Did not return NA NA Not yet sent Kelly Gibbons Kimberly Elementary 11/26/2013 89.29%$100 12/4/2013 Angie Haskell Kimberly Elementary Did not return NA NA Not yet sent Sheryl Sharp Kimberly Elementary 11/14/2013 78.57%$75 11/18/2013 Andy Arenz Morningside Elementary Did not return NA NA Not yet sent Danielle Ashby Summit Elementary 11/26/2013 65.52%$75 12/4/2013 Chad Avery Summit Elementary 11/22/2013 93.33%$100 12/4/2013 Pam Buchheister Summit Elementary 11/1/2013 89.66%$100 11/7/2013 John Derr Summit Elementary 11/21/2013 82.14%$100 12/4/2013 Mary Fraley Summit Elementary 11/18/2013 92.86%$100 12/4/2013 Julie Kirk Summit Elementary 11/25/2013 85.71%$100 12/4/2013 Tracy Park Summit Elementary 11/4/2013 86.21%$100 11/7/2013 Jill Taylor Summit Elementary 11/14/2013 89.29%$100 11/18/2013 Audra Thompson Summit Elementary 11/14/2013 96.43%$100 11/18/2013 Kim Wallace Summit Elementary 11/6/2013 92.86%$100 11/7/2013 Western Teacher Name School Name Packet Receipt Date return Percentage Mini-grant Amount Mini-grant Sent Date Brandi Wassmuth Barbara Morgan Elementary Did not return NA NA Not yet sent Melissa Maini Donelly Elementary 11/22/2013 80.77%$100 12/9/2013 Brandi Naragon Horseshoe Bend Middle School 11/8/2013 87.50%$100 11/12/2013 Lacey Rashfod Horseshoe Bend Middle School 11/25/2013 100.00%$100 12/4/2013 Lisa Alder Park Intermediate School 11/26/2013 75.00%$75 12/4/2013 Damon Courtois Park Intermediate School Did not return NA NA Not yet sent Kristin Dickerson Park Intermediate School 11/13/2013 85.19%$100 11/18/2013 Connie Kerby Park Intermediate School Did not return NA NA Not yet sent Nicol Mink Park Intermediate School 11/18/2013 71.43%$75 12/4/2013 Grace Sharp Park Intermediate School 11/18/2013 66.67%$75 12/4/2013 Kim Walker Park Intermediate School 11/21/2013 33.33%$25 12/4/2013 Brenda German Shadow Butte Elementary 11/14/2013 92.59%$100 11/18/2013 Susan Pierson Shadow Butte Elementary 11/8/2013 93.10%$100 11/12/2013 Tyler Zamora Shadow Butte Elementary 11/26/2013 69.23%$75 12/4/2013 ©2013 National Energy Foundation 11 Teacher Evaluation Compilation Student Energy Efficiency Kit Program Program Evaluation Excellent Good Fair Poor No response Content 47 17 2 0 0 Materials 40 17 6 3 0 Student engagement 32 23 9 0 2 Parental support 15 31 17 2 1 Educators’ impressions of the program. 20% 40% 60% 100%80% 1 - 10 11 - 20 Over 20 No response Content 57 9 0 0 Content 57 7 1 1 Number of learning activities used by teachers. Number of learning activities teachers plan to use. 3% 97% Yes No Was the educational mini-grant a good incentive to participate in the program? 3% 97% Yes No Would you recommend this program to your colleagues? Sixty-six out of seventy-five returned packets included a program evaluation. 12 ©2013 National Energy Foundation What would you tell other teachers about the program? A great way to get parents / students thinking about energy. All 5th grades should use this program. Goes nicely with 5th grade science standards. Good information, kids loved the kits, look through the activities and try to gather materials for the hands on activities. Great content and correlates well with standards. Great materials in the energy kits, highly motivating for the kids. Great program! Runs with more success in a higher socio-econoic area. Great resources for encouraging energy saving tips. Great way to introduce energy conservation to students. Great! I think Idaho Power is the best free resource for education. I think it teaches students how to be aware of energy consumption. I would tell others that the students really learned a lot and had fun doing it. I would tell them how easy this program is to implement. It gets the kids excited about new technology and what is happening in their homes. It is a good starter to help kids understand where energy comes from and how to ©2013 National Energy Foundation 13 It is a great way to start conversations about saving energy and to help kids change It is a great way to start teaching kids to be energy conscious and earn money for your It is a great way to teach the standards that apply to this and teach something practical It is easy to do and the lessons are extremely detailed and very well laid out. No extra It is quite engaging. The students learned a lot and were very excited to take their It's a great way to get families involved in education at home and one that benefits the What would you tell other teachers about the program? 14 ©2013 National Energy Foundation Love when Mr. Canter (Russ) comes to speak to the class. Overall, it is a good program. However, the revamped program takes a lot of prep time. Quality content, resources, and standards. Fits great into Common Core. Some expense is involved unless your school is able to fund the program. Start early, there is a lot of information to cover. Start early. Study it carefully before you start. The activities go well with one of our reading units. The content is relevant to grade level, models real world applications, and provides many The Energy Wise program is highly engaging to students, provides great resources, and The lessons do not come with enough background information or any supplies. You will This is a great program. It uses nonfiction texts to enhance real life understanding of What would you tell other teachers about the program? ©2013 National Energy Foundation 15 This program supports the Common Core and also the fifth grade science ISAT. Very easy to use. It correlates directly to 5th grade science standards. Well organized, thorough, teacher and student friendly with engaging activities. Yes, I would. Easy to use supplement for electricity, energy, resources, and water cycle units. What would you tell other teachers about the program? 16 ©2013 National Energy Foundation What would you tell other teachers about the program? ©2013 National Energy Foundation 17 What kind of feedback did you get from the students? Enjoyed the book and activities. Excited; loved talking to parents and teaching their parents. Items were broken or missing, parents saw it as a chore, but some loved it. Love the free stuff. Loved the video. The reflectors were a great motivator - around Loved the kits, really engaged engaged during lessons. They really liked the renewable Most enjoyed the activities and were excited about learning about where power comes Most students have the new light bulbs in their houses already. They love the nightlight Most students were very involved and excited to learn more because it related to their Students found the lessons engaging and fun. they were always excited for science. They Students have been wanting only one bank of lights instead of two. They have been more 18 ©2013 National Energy Foundation Students were excited... parents took convincing. Students were generally enthusiastic about the social aspects to conserving energy. The feedback from students was mostly positive. They loved the kits. The student were really excited and engaged in the learning experience. They especially The students loved the kits. They were very excited to try out the tools given to them. The students really liked the timer and thermometer. Also, they liked learning from the Their parents were reluctant to change light bulbs when the old ones were still working. What kind of feedback did you get from the students? ©2013 National Energy Foundation 19 They had a lot of fun working through the kit, parents included. They had fun doing the activities with their families. They liked getting stuff, but didn't install half of it. They liked the materials. It was easy to use. They love the boxes full of goodies. It gave them confidence to help their family save They loved the home kits! Their parents helped them with the booklets and surveys. All What kind of feedback did you get from the students? 20 ©2013 National Energy Foundation They seemed to really enjoy it! They were energetic and excited to be getting something to take home and use that went Most students were excited to receive the kits (like Christmas), and their responses to What kind of feedback did you get from the students? ©2013 National Energy Foundation 21 What kind of feedback did you get from the students? 22 ©2013 National Energy Foundation How can we improve the program? A vocabulary sheet of terms in CFL. Again - Materials Again - provide materials. All good. Allow them to be turned in later - we haven't done our energy unit yet. Due to timing and our grade level curriculum, we were only able to do a few of the activities. Many were very time intensive, but the students really learned from those we Fewer and higher quality lessons/activities. Provide more background information and I had hoped parents would have been more enthusiastic maybe they should get I like the student and teacher guides from last year better. I thought they were more I thought this year’s lessons were a little more difficult to teach with more materials I would have appreciated having the students guides separate form the kits, so we could ©2013 National Energy Foundation 23 I would like to see activities more clearly marked in the student guides so they can be Maybe have a workbook/class book on flash drive to have the whole class along with the Maybe some ideas on where we could get some of the unique materials needed for the Maybe use initials for kids rather than names. Some parents did not like the fact that the My USB was corrupted, which made it unusable. Luckily, my coworker lent me hers. Not sure I saw it (I could have missed it) but some teachers appreciate when things are Please bring back the student work books that were used last year. The homework guides How can we improve the program? 24 ©2013 National Energy Foundation Provide background for the lessons, make them more appropriate for 9 year olds. Provide materials for each lesson. Give less lessons and more broad on lessons. Don't The student book/teacher book from the 2012 program was more student/teacher friendly. The teacher guide/posters were hard to follow. I would want the instruction to be all in one Timing was tight due to other obligations, send kits earlier or extend deadline to the end of You need to send extra kits and forms. If we happen to get a new student they can't Timing of our teaching of units with kits and the often unanticipated interruptions are the How can we improve the program? ©2013 National Energy Foundation 25 Additional comments and recommendations: A great resource! Doing it in the fall allowed us to use it with our reading unit. Go back and use the 2012 booklets. Mail money to teachers, not schools. Teachers do not get it for their classrooms if it is mailed to the school. I hope I can participate again in the future. I miss having student workbooks. I really liked students books that the students has last year. I really love this program! Thank you! I really miss the student/class workbooks and I think a virtual copy would be great to have. I see value in this program but was my intent to share my enthusiasm with my students. I would love to do more of the activities, but time does not allow that. Keep it as concise It was my error and I mixed up the forms. Surveys were completed, but not worksheets. I'm new to the program as this is my first year teaching. I thought it was 80% or more of It was nice to have the thumb drive but would be nice it you didn't tell them when it is due Many districts (like mine) have few resources and copies to do the copying this program requires the student workbooks in last years program were well written and made it so I this program unless I use my own money - which I can’'t this year due to cut in my pay. 26 ©2013 National Energy Foundation Thank you for making the box more manageable. Thank you for supporting schools! Thank you for this opportunity. Thank you sincerely! Thank you! Thank you! Thanks for a great program. The incentive going to the school will make it more difficult to access for our classroom supplies, due to the need to request in writing everything we The students booklets are no longer interactive and the lessons require more background Additional comments and recommendations: ©2013 National Energy Foundation 27 Pre/Post-Survey Results Which is a nonrenewable resource?Total:1,901 Response Pre-survey Percent Post-survey Percent Correct 910 47.9%1452 76.4% Incorrect 967 50.9%381 20.0% No response 24 1.3%68 3.6% A resource that is naturally replaced, that goes on and on, is called a Correct 1106 58.2%1477 77.7% Incorrect 768 40.4%367 19.3% No response 27 1.4%57 3.0% Which renewable resource do plants use in the process of photosynthesis? Correct 1546 81.3%1622 85.3% Incorrect 329 17.3%219 11.5% No response 26 1.4%60 3.2% Melting bottles and using the plastic to make something new like a shopping bag is called Correct 1325 69.7%1433 75.4% Incorrect 550 28.9%401 21.1% No response 26 1.4%67 3.5% Which of the following would help conserve energy and resources? Correct 1384 72.8%514 27.0% Incorrect 492 25.9%1322 69.5% No response 25 1.3%65 3.4% Pre/Post Survey Think! Energy Student Energy Efficiency Kit Program 76.4%47.9% 20.0%50.9% 3.6%1.3% 77.7%58.2% 19.3%40.4% 3.0%1.4% 85.3%81.3% 11.5%17.3% 3.2%1.4% 75.4%69.7% 21.1%28.9% 3.5%1.4% 27.0%72.8% 69.5%25.9% 3.4%1.3% The results on this question involve an error on the survey document. 28 ©2013 National Energy Foundation Which is the product we obtain from oil?Total:1,901 Response Pre-survey Percent Post-survey Percent Correct 1065 56.0%1261 66.3% Incorrect 797 41.9%575 30.2% No response 39 2.1%65 3.4% A lump of coal has what type of energy?Total:1,901 Response Pre-survey Percent Post-survey Percent Correct 841 44.2%1030 54.2% Incorrect 1021 53.7%807 42.5% No response 39 2.1%64 3.4% Aluminum foil is an example of Correct 343 18.0%692 36.4% Incorrect 1510 79.4%1143 60.1% No response 48 2.5%66 3.5% When electricity flows in a circuit, some of the energy is ALWAYS changed into Correct 766 40.3%1096 57.7% Incorrect 1092 57.4%731 38.5% No response 43 2.3%74 3.9% Energy efficiency means Total:1,901 Response Pre-survey Percent Post-survey Percent Correct 1128 59.3%1533 80.6% Incorrect 732 38.5%302 15.9% No response 41 2.2%66 3.5% 66.3%56.0% 30.2%41.9% 3.4%2.1% 54.2%44.2% 42.5%53.7% 3.4%2.1% 36.4%18.0% 60.1%79.4% 3.5%2.5% 57.7%40.3% 38.5%57.4% 3.9%2.3% 80.6%59.3% 15.9%38.5% 3.5%2.2% Summary The pre-test score was 55 percent. The post-test score was 64 percent. A nine percent improvement was shown. ©2013 National Energy Foundation 29 Energy Savings Report Behavioral Change and Impact on Savings Idaho Power’s electric-focused program has been implemented with a goal of positively impacting the energy use behavior of Idaho students and families. In the Idaho Power model, NEF developed an automated presentation for teachers to show students in a classroom setting, building enthusiasm for change, and showing students how they can make a difference in their own homes. A number of specific behavior change ideas and suggestions have been made to students in the Idaho Power program. Examples include: raising the home’s thermostat setting in summer; lowering the water heater setting; using “turn it off” reminder stickers on electronics; and using the shower timer included in the student’s Take Action Kit. Following up on these suggestions, NEF used the Home Energy Worksheet to ask families if they have adopted any of these behaviors. One promising response from the survey: 80% of respondents said that they have used the shower timer to shorten showers to 5 minutes, a sure way to garner energy savings in the home. Additionally, 23% of respondents said that, because of the ThINK! ENErGY program, they had lowered their water heater temperature setting, and over a fourth of participants claimed they raised the temperature of their refrigerator. Again, these behavioral changes in the home are certain to create positive savings impacts. While NEF is not in a position to make any specific savings claims based on the responses we have received, the results are very promising. The charts on this page indicate impressive evidence of behavioral action that has either already occurred or is planned by families living in the Idaho Power service territory. 30 ©2013 National Energy Foundation TH I N K ! E N E R G Y w i t h I d a h o P o w e r - E N E R G Y S A V I N G S Ba s e d o n R e g i o n a l T e c h n i c a l F o r u m c a l c u l a t i o n s ( w h e n a v a i l a b l e ) TA K E A C T I O N P R O G R A M En e r g y - E f f i c i e n t M e a s u r e Nu m b e r o f 4 El e c t r i c W a t e r 1 In - S e r v i c e 1 Un i t k W h 2 An n u a l k W h 2 Li f e t i m e k W h Lo w F l o w S h o w e r h e a d 2, 4 9 0 43 . 6 % 43 . 6 % 35 9 . 4 17 0 , 0 4 3 1 0 1, 7 0 0 , 4 3 1 LE D N i g h t L i g h t 2, 4 9 0 n/ a 88 . 5 % 26 . 3 57 , 9 3 8 8 46 3 , 5 0 5 Fu r n a c e W h i s t l e 2, 4 9 0 n/ a 23 . 9 % 12 5 . 9 74 , 8 6 9 1 5 1, 1 2 3 , 0 3 8 13 W C F L 2, 4 9 0 n/ a 63 . 0 % 23 . 4 36 , 6 2 7 5 . 1 18 6 , 8 0 0 18 W C F L 2, 4 9 0 n/ a 59 . 9 % 23 . 4 34 , 8 5 9 5 . 1 17 7 , 7 8 2 23 W C F L 2, 4 9 0 n/ a 56 . 6 % 23 . 4 32 , 9 4 0 5 . 1 16 7 , 9 9 2 To t a l T A K E A C T I O N k W h S a v i n g s 40 7 , 2 7 7 3, 8 1 9 , 5 4 7 En e r g y - E f f i c i e n t M e a s u r e Nu m b e r o f 4 Na t u r a l G a s Wa t e r H e a t e r 1 In - S e r v i c e 1 Un i t T h e r m 3, 6 An n u a l T h e r m 3 Li f e t i m e T h e r m Lo w F l o w S h o w e r h e a d 2, 4 9 0 47 . 7 % 43 . 6 % 14 . 6 7, 5 6 3 1 0 75 , 6 3 0 Fu r n a c e W h i s t l e 2, 4 9 0 n/ a 23 . 9 % 12 . 0 7, 1 5 3 1 5 10 7 , 2 9 8 To t a l T A K E A C T I O N T h e r m S a v i n g s 14 , 7 1 6 18 2 , 9 2 8 Ad d i t i o n a l E s t i m a t e d G r o s s S a v i n g s - W a t e r En e r g y - E f f i c i e n t M e a s u r e 4 Wa t e r H e a t e r 1 5 An n u a l G a l l o n 5 Li f e t i m e G a l l o n Lo w F l o w S h o w e r h e a d 2, 4 9 0 n/ a 43 . 6 % 2, 6 9 3 . 0 2, 9 2 2 , 9 4 6 1 0 2 9 , 2 2 9 , 4 6 0 To t a l T A K E A C T I O N G a l l o n S a v i n g s 2, 9 2 2 , 9 4 6 29 , 2 2 9 , 4 6 0 123 T h e r m s a v i n g s f o r s h o w e r h e a d f r o m R T F . 456 T h e r m s a v i n g s f o r f u r n a c e w h i s t l e , R e i c h m u t h P . E . , H o w a r d , 1 9 9 9 . E n g i n e e r i n g R e v i e w a n d S a v i n g s E s t i m a t e s f o r t h e ‘ F i l t e r t o n e ’ F i l t e r R e s t r i c t i o n A l a r m . ©2013 National Energy Foundation 31 TH I N K ! E N E R G Y w i t h I d a h o P o w e r - E N E R G Y S A V I N G S Ba s e d o n N E F P r e f e r r e d C a l c u l a t i o n s a n d P r o g r a m E x p e r i e n c e TA K E A C T I O N P R O G R A M En e r g y - E f f i c i e n t M e a s u r e Nu m b e r o f 4 El e c t r i c W a t e r 1 In - S e r v i c e 1 Un i t k W h 2 An n u a l k W h 2 Li f e t i m e k W h Lo w F l o w S h o w e r h e a d 2, 4 9 0 43 . 6 % 43 . 6 % 64 1 . 8 30 3 , 6 6 8 9 2, 7 3 3 , 0 0 8 LE D N i g h t L i g h t 2, 4 9 0 n/ a 88 . 5 % 26 . 3 57 , 9 3 8 8 46 3 , 5 0 5 Fu r n a c e W h i s t l e 2, 4 9 0 n/ a 23 . 9 % 12 5 . 9 74 , 8 6 9 1 5 1, 1 2 3 , 0 3 8 13 W C F L 2, 4 9 0 n/ a 63 . 0 % 48 . 0 75 , 3 1 5 6 . 4 48 2 , 0 1 6 18 W C F L 2, 4 9 0 n/ a 59 . 9 % 35 . 8 53 , 3 7 8 6 . 4 34 1 , 6 1 9 23 W C F L 2, 4 9 0 n/ a 56 . 6 % 50 . 1 70 , 6 1 4 6 . 4 45 1 , 9 3 2 To t a l T A K E A C T I O N k W h S a v i n g s 63 5 , 7 8 2 5, 5 9 5 , 1 1 8 En e r g y - E f f i c i e n t M e a s u r e Nu m b e r o f 4 Na t u r a l G a s Wa t e r H e a t e r 1 In - S e r v i c e 1 Un i t T h e r m 3, 6 An n u a l T h e r m 3 Li f e t i m e T h e r m Lo w F l o w S h o w e r h e a d 2, 4 9 0 47 . 7 % 43 . 6 % 27 . 3 14 , 1 3 8 9 12 7 , 2 4 3 Fu r n a c e W h i s t l e 2, 4 9 0 n/ a 23 . 9 % 12 . 0 7, 1 5 3 1 5 10 7 , 2 9 8 To t a l T A K E A C T I O N T h e r m S a v i n g s 21 , 2 9 1 23 4 , 5 4 1 Ad d i t i o n a l E s t i m a t e d G r o s s S a v i n g s - W a t e r En e r g y - E f f i c i e n t M e a s u r e 4 Wa t e r H e a t e r 1 5 An n u a l G a l l o n 5 Li f e t i m e G a l l o n Lo w F l o w S h o w e r h e a d 2, 4 9 0 n/ a 43 . 6 % 5, 0 5 3 . 8 5, 4 8 5 , 3 9 4 9 4 9 , 3 6 8 , 5 4 2 To t a l T A K E A C T I O N G a l l o n S a v i n g s 5, 4 8 5 , 3 9 4 49 , 3 6 8 , 5 4 2 1 D a t a f r o m H o m e E n e r g y W o r k s h e e t s . 23456 T h e r m s a v i n g s f o r f u r n a c e w h i s t l e , R e i c h m u t h P . E . , H o w a r d , 1 9 9 9 . E n g i n e e r i n g R e v i e w a n d S a v i n g s E s t i m a t e s f o r t h e ‘ F i l t e r t o n e ’ F i l t e r R e s t r i c t i o n A l a r m . 32 ©2013 National Energy Foundation Showerhead Algorithms - Regional Technical Forum Showerhead - RTF - kWh BASELINE RETROFIT SAVINGS Daily showers per person (any shower)0.46 0.46 Annualized occupancy 350 350 Persons per showerhead 2.51 2.51 Avg shower length (min. per shower)7.84 7.84 Shower GPM 2.2 1.35 Shower Water from Hot Tap 0.731 0.782 Water Heater outlet temp minus Inlet temp 75 75 Total gallons per year 6,970 4,277 2,692.9890 Hot water gallons per year 5,095 3,345 Hot water gallons degF per year 382,135 250,852 Water Heater Heating energy per year (kWh)0.002493 0.002493 Annual kWh 952.6629 625.3739 327.2891 Water/wastewater kWh savings per installed measure 14 Electric water heater ratio 0.4359 Program water/wastewater kWh savings per installed ELECTRIC measure 32.1175 Annual kWh savings per installed measure 359.4065 Showerhead - RTF - Therms BASELINE RETROFIT SAVINGS Daily showers per person (any shower)0.46 0.46 Annualized occupancy 350 350 Persons per showerhead 2.51 2.51 Avg shower length (min. per shower)7.84 7.84 Shower GPM 2.2 1.35 Shower Water from Hot Tap 0.731 0.782 Water Heater outlet temp minus Inlet temp 75 75 Total gallons per year 6,970 4,277 2,692.9890 Hot water gallons per year 5,095 3,345 Hot water gallons degF per year 382,135 250,852 Water Heater Heating energy per year (therms)0.0001112 0.0001112 14.5987 ©2013 National Energy Foundation 33 Showerhead Algorithms - 2013 Illinois TRM Showerhead - 2013 Illinois TRM - kWh GPM Base 2.35 GPM Low 1.5 Minutes per Shower 8.2 Household Size 5.1506 Showers per capita per day 0.75 Days per year 365.25 (based on NEF Nicor-ComEd 2011-12 program data)1.9459 Annual kWh savings per installed measure with electric water heating 641.8378 kWh Algorithm: ((b2*b4)-(b3*b4))*b5*b6*b7*b9/b8 Showerhead - 2013 Illinois TRM - Therms GPM Base 2.35 GPM Low 1.5 Minutes per Shower 8.2 Household Size 5.1506 Showers per capita per day 0.75 Days per year 365.25 (based on NEF Nicor-ComEd 2011-12 program data)1.9459 Annual therm savings per installed measure with gas water heating 27.2907 Therms Algorithm: ((b14*b16)-(b15*b16))*b17*b18*b19*b21/b20 Showerhead - 2013 Illinois TRM - Gallons GPM Base 2.35 GPM Low 1.5 Minutes per Shower 8.2 Household Size 5.1506 Showers per capita per day 0.75 Days per year 365.25 (based on NEF Nicor-ComEd 2011-12 program data)1.9459 Annual gallon savings per installed measure 5053.8410 Gallons Algorithm: ((b30*b32)-(b31*b32))*b33*b34*b35/b36 34 ©2013 National Energy Foundation Lighting and Furnace Whistle Algorithms - 2013 Pennsylvania TRM 13W CFL Algorithm - 2013 Pennsylvania TRM Wattage - baseline 60 Wattage - retrofit 13 Hours of Use 2.8 Days per Year 365 Annual kWh savings per installed measure 48.034 18W CFL Algorithm - 2013 Pennsylvania TRM Wattage - baseline 53 Wattage - retrofit 18 Hours of Use 2.8 Days per Year 365 Annual kWh savings per installed measure 35.77 23W CFL Algorithm - 2013 Pennsylvania TRM Wattage - baseline 72 Wattage - retrofit 23 Hours of Use 2.8 Days per Year 365 Annual kWh savings per installed measure 50.078 LED Night Light Algorithm - 2013 Pennsylvania TRM Delta Watts (baseline - retrofit)6 Hours of Use 12 Days per Year 365 Annual kWh savings per installed measure 26.28 Furnace Whistle - 2013 Pennsylvania TRM Average Seven PA cities kWh savings per installed measure 125.8571 125.8571 ©2013 National Energy Foundation 35 Summary of Home Energy Worksheet ResponsesIdaho  Power THINK!  ENERGYFall  2013Total  scan  forms:  1813 Q1 From  Page  7  of  the  Student  Guide,  what  is  the  main  source  of  heat  in  your  home?Other  fuel Wood  or  geothermal Electricity Natural  gas 68 117 745 870 3.78%6.50% 41.39% 48.33% Q2 How  much  will  your  family  turn  down  the  thermostat  in  winter  for  heating?Won't  adjust  thermostat 5+  degrees 3-­‐4  degrees 1-­‐2  degrees 469 382 484 440 26.42%21.52% 27.27% 24.79% Q3 How  much  will  your  family  turn  up  the  thermostat  in  summer  for  cooling?Won't  adjust  thermostat 5+  degrees 3-­‐4  degrees 1-­‐2  degrees 527 343 461 455 29.51%19.20% 25.81% 25.48% Q4 From  Page  9  of  the  Student  Guide,  how  many  light  bulbs  are  in  your  home  today?31+21-­‐30 11-­‐20 1-­‐10 699 408 457 223 39.12%22.83% 25.57% 12.48% Q5 How  many  CFLs  were  you  using  before  the  THINK!  ENERGY  program?21+11-­‐20 1-­‐10 None 282 313 734 454 15.82%17.55% 41.17% 25.46% Q6 What  was  the  wattage  of  the  bulb  you  replaced  with  the  13-­‐watt  CFL  from  your  kit?Didn't  install  CFL Other 100 75 60 661 176 73 237 638 37.03%9.86% 4.09% 13.28% 35.74% Q7 What  was  the  wattage  of  the  bulb  you  replaced  with  the  18-­‐watt  CFL  from  your  kit?Didn't  install  CFL Other 100 75 60 718 149 98 418 409 40.07%8.31% 5.47% 23.33% 22.82% Q8 What  was  the  wattage  of  the  bulb  you  replaced  with  the  23-­‐watt  CFL  from  your  kit?Didn't  install  CFL Other 100 75 60 778 166 288 228 334 43.37%9.25% 16.05% 12.71% 18.62% Q9 Did  you  use  the  LED  night  light  from  your  kit?No Yes 207 1600 11.46%88.54% Q10 Did  you  install  the  furnace  whistle  from  your  kit?No Yes 1360 427 76.11%23.89% 36 ©2013 National Energy Foundation Q11 Are  you  using  the  shower  timer  from  your  kit?No Yes 366 1438 20.29%79.71% Q12 Did  you  raise  your  refrigerator  temperature  after  you  checked  the  temperature  with  the  thermometer  from  your  kit?No Yes 1329 467 74.00%26.00% Q13 From  Page  15  of  the  Student  Guide,  what  was  the  flow  rate  of  your  old  shower  head?Did  not  test 3.1+  gpm 2.6-­‐3.0  gpm 2.1-­‐2.5  gpm 1.6-­‐2.0  gpm 1.1-­‐1.5  gpm 0-­‐1.0  gpm 1053 99 100 113 164 160 67 59.97%5.64% 5.69% 6.44% 9.34% 9.11% 3.82% Q14 Did  you  install  the  new  high-­‐efficiency  shower  head  from  your  kit?No Yes 999 772 56.41%43.59% Q15 From  Page  16  of  the  Student  Guide,  how  is  your  water  heated?Other Electricity Natural  gas 153 769 842 8.67%43.59% 47.73% Q16 Did  an  adult  lower  your  water  heater  temperature  settings?No Yes 1350 397 77.28%22.72% Q17 How  many  people  live  in  your  home?10+9 8 7 6 5 4 3 1 0 28 43 77 163 342 458 453 182 35 5 1.57%2.41% 4.31% 9.13% 19.15% 25.64% 25.36% 10.19% 1.96% 0.28% Q18 Has  participation  in  THINK!  ENERGY  changed  the  way  you  use  energy  in  your  home?No Yes 335 1415 19.14%80.86% Q19 Did  you  work  with  your  family  on  this  program?No Yes 314 1464 17.66%82.34% Q20 How  would  you  rate  the  Idaho  Power  THINK!  ENERGY  Student  Energy  Efficiency  Kit  Program?Not  so  good Okay Pretty  good Great 30 197 584 974 1.68%11.04% 32.72% 54.57% ©2013 National Energy Foundation 37 Parent Comment Card Summary Were the kit and devices easy for you and your child to install and use? Response Frequency Percent Yes 67 97.1% No 0 0.0% No response 2 2.9% Will you continue to use the kit items after the completion of the program? Response Frequency Percent Yes 67 97.1% No 0 0.0% No response 2 2.9% Would you like to see this program continued in local schools? Response Frequency Percent Yes 67 97.1% No 0 0.0% No response 2 2.9% Parent Evaluation Take Action Program 20 40 60 80 100 20 40 60 80 100 20 40 60 80 100 38 ©2013 National Energy Foundation Do you have any comments about the THINK! ENERGY program you would Excellent!  Thank  you  so  very  much. Good  educa8onal  tool Great  idea! Great  idea! Great  idea!!! Great  program  for  children  and  adults. Great  program. Great!  You  try  to  teach  kids  to  shut  off  lights,  but  this  makes  them  think  and  actually  do! How  come  you  don't  tell  customers  about  this  on  their  bills  each  month? I  liked  the  shower  head,  it  saves  me  water  and  keeps  the  8me  when  showering.  It   I  think  it  was  a  very  nice  idea. It  was  a  fun  project.  Thank  you. It's  great. Muchas  gracias  por  ensenta  alos  ninos  a  adiay  energia.  (Thank  you  for  teaching  the   children  about  saving  energy.) Shower  head  was  great  and  loved  the  items  that  taught  energy  conserva8on. Thank  you  for  doing  this. Thank  you  so  much!  Love  that  they  learn  about  this! Thank  you! Thanks,  what  a  great  idea! The  furnace  whistle  ref.  thermometer  was  not  easy  to  use.  It  was  a  great  family  ac8vity! This  is  a  great  way  to  make  children  learn  to  be  energy  conscious.   Use  led's  instead  of  CFL.  We  know  about  your  plan...  We're  not  that  dumb. ©2013 National Energy Foundation 39 Website Analytics Id a h o Po w e r - htt p : / / t h i n k e n e r g y . o r g / i d a h o p o w e r / Al l We b Si t e Da t a Go to th i s re p o r t No v 16 , 20 1 3 - D e c 16 , 20 1 3 Be h a v i o r Fl o w La n d i n g Pa g e 14 vi s i t s , 10 dr o p - o f f s 4 vis i t s , 0 dr o p - o f f s 4 vis i t s , 1 dr o p - o f f s 3 vis i t s , 0 dr o p - o f f s Sta r t i n g pa g e s 1s t In t e r a c t i o n 2n d In t e r a c t i o n 3r d In t e r a c t i o n /id a h o p o w e r / 8 /id a h o p o w e r / t e a c h e r s / 1/id a h o p o w e r / f a q s / 2/id a h o p o w e r / s t u d e n t s / 3 /id a h o p o w e r / 8 te a c h e r s / 1fa q s / 2st u d e n t s / 3 pa r e n t s / 3 te a c h e r s / 1 /id a h o p o w e r / s t u d e n t s / 4 /id a h o p o w e r / t e a c h e r s / 3 ⇩⇩⇩ © 20 1 3 Go o g l e All Vis i t s 10 0 . 0 0 % 40 ©2013 National Energy Foundation Idaho Power - http://thinkenergy.org/idahopower/All Web Site Data Go to this report Nov 16, 2013 - Dec 16, 2013Overview Page Pageviews % Pageviews 1.17 29.31% 2.16 27.59% 3.11 18.97% 4.8 13.79% 5.6 10.34% Overview Pages on this site were viewed a total of 58 times Pageviews Nov 22 Nov 29 Dec 6 Dec 13 1515 3030 Pageviews 58 Unique Pageviews 28 Avg. Time on Page 00:00:54 Bounce Rate 64.29% % Exit 24.14% /idahopower/students/ /idahopower/ /idahopower/teachers/ /idahopower/parents/ /idahopower/faqs/ © 2013 Google All Visits 100.00% ©2013 National Energy Foundation 41 Idaho Power - http://thinkenergy.org/idahopower/All Web Site Data Go to this report Nov 16, 2013 - Dec 16, 2013Overview Page Pageviews % Pageviews 1.17 29.31% 2.16 27.59% 3.11 18.97% 4.8 13.79% 5.6 10.34% Overview Pages on this site were viewed a total of 58 times Pageviews Nov 22 Nov 29 Dec 6 Dec 13 2020 4040 Pageviews 58 Unique Pageviews 28 Avg. Time on Page 00:00:54 Bounce Rate 64.29% % Exit 24.14% /idahopower/students/ /idahopower/ /idahopower/teachers/ /idahopower/parents/ /idahopower/faqs/ © 2013 Google All Visits 100.00% 42 ©2013 National Energy Foundation Customer Service Log Teacher Email Lisa Response Email Reason Date Time Date Time Emotion level 1-5 (highest) Received items confirmation 9/26/13 5:57 PM 9/26/13 5:58 PM 3 9/26/13 5:39 PM 9/26/13 5:50 PM 3 9/27/13 9:37 AM 9/27/13 9:41 AM 3 9/27/13 3:31 PM 9/27/13 3:37 PM 3 10/3/13 11:19 AM 10/3/13 12:01 PM 3 10/8/13 5:37 PM 10/9/13 8:03 AM 3 10/8/13 11:47 AM 10/8/13 12:08 PM 3 10/8/13 10:20 AM 10/8/13 11:59 AM 3 10/8/13 10:20 AM 10/8/13 11:58 AM 3 10/10/13 10:13 AM 10/10/13 10:37 AM 3 Additional items needed 9/26/13 3:52 PM 9/27/13 2:36 PM 3 9/30/13 5:25 PM 9/30/13 5:43 PM 3 10/7/13 2:31 PM 10/7/13 2:41 PM 3 10/7/13 4:00 PM 10/7/13 6:17 PM 3 10/10/13 4:37 PM 10/10/13 5:16 PM 3 10/11/13 1:46 PM 10/14/13 9:23 AM 3 11/1/13 10:11 AM 11/4/13 8:58 AM 3 11/7/13 9:04 PM 11/8/13 7:55 AM 3 Kits to return 10/1/13 9:44 AM 10/1/13 2:10 PM 3 10/22/13 4:49 PM 10/24/13 5:56 AM 3 Inquiry about shipment 10/3/13 4:18 PM 10/3/13 5:20 PM 3 10/4/13 3:07 PM 10/4/13 3:32 PM 3 10/4/13 3:36 PM 10/4/13 3:40 PM 3 10/5/13 9:37 AM 10/15/13 9:46 AM 3 10/9/13 5:56 PM 10/10/13 8:03 AM 3 10/10/13 8:20 AM 10/10/13 8:27 AM 3 10/10/13 2:43 AM 10/10/13 2:58 PM 3 ©2013 National Energy Foundation 43 Lost items “Requested Replacements” 10/21/13 4:34 PM 10/21/13 5:36 PM 3 11/1/13 7:45 AM 11/1/13 8:30 AM 3 11/7/13 6:15 PM 11/8/13 7:54 AM 3 11/12/13 12:31 PM 11/12/13 5:04 PM 3 Expense of program 10/22/13 10:39 AM 10/22/13 11:25 AM 3 10/23/13 4:49 PM 10/24/13 8:56 AM 3 Items not working (flash drive or reflector) 10/1/13 1:21 PM 10/2/13 8:18 PM 3 10/8/13 5:37 PM 10/9/13 8:03 AM 3 10/9/13 8:37 PM 10/10/13 8:13 AM 3 10/10/13 12:34 PM 10/10/13 1:59 PM 3 10/22/13 10:48 AM 10/22/13 12:06 3 11/2/13 10:45 AM 11/4/13 8:45 AM 3 11/4/13 9:30 AM 11/4/13 9:36 AM 3 “Thank You” for reminder emails 11/1/13 3:36 PM 11/4/13 8:52 AM 3 11/10/13 7:49 PM 11/11/13 8:10 AM 3 11/10/13 6:25 PM 11/11/13 8:09 AM 3 11/14/13 7:33 AM 11/14/13 8:57 AM 3 11/15/13 12:35 PM 11/15/13 12:42 PM 3 11/15/13 9:16 AM 11/15/13 9:30 AM 3 11/15/13 10:19 AM 11/15/13 10:49 AM 3 Mini-grant clarification 11/1/13 2:57 PM 11/4/13 8:54 AM 3 Inquiry - Did We Receive Packet?11/1/13 11:40 AM 11/1/13 1:00 PM 3 11/1/13 9:27 AM 11/4/13 9:00 AM 3 11/4/13 11:53 AM 11/4/13 1:00 PM 3 11/10/13 6:44 PM 11/11/13 8:10 AM 3 11/12/13 3:04 PM 11/12/13 5:07 PM 3 11/14/13 12:02 PM 11/14/13 3:52 PM 3 Needs extension 11/15/13 1:27 PM 11/15/13 2:24 PM 3 44 ©2013 National Energy Foundation “Thank You” loved program 11/1/13 10:50 AM 11/4/13 8:55 AM 3 11/4/13 4:59 PM 11/5/13 1:31 PM 3 11/4/13 1:23 PM 11/4/13 1:30 PM 3 11/11/13 5:46 PM 11/12/13 8:09 AM 3 11/13/13 10:28 AM 11/13/13 10:30 AM 3 11/18/13 4:00 PM 11/18/13 4:07 PM 3 12/7/13 2:27 PM 12/7/13 2.30 pm 4 Additional request sent to return HEWs 12/6/13 3:07 PM 3 12/6/13 5:42 PM 12/6/13 5:45 PM 3 12/9/13 10:41 AM 12/9/13 11:49 PM 3 12/9/13 12:06 PM 3 12/6/13 3:37 PM 3 12/6/13 4:18 PM 12/6/13 5:22 PM 3 12/7/13 8:48 PM 12/8/13 7:07 PM 3 12/9/13 9:51 AM 12/9/13 10:26 AM 3 12/6/13 3:06 PM 3 12/6/13 3:28 PM 12/6/13 5:22 PM 3 12/6/13 3:00 PM 3 12/6/13 3:23 PM 12/6/13 5:21 PM 3 ©2013 National Energy Foundation 45 Program Documents Student presentation 12/19/13! 1! NATIONALENERGYFOUNDATION CULTIVATING AND PROMOTING AN ENERGY LITERATE SOCIETY TM THINK! ENERGY Student Energy Efficiency Kit Program 1! ENERGY is the ability to do WORK. 2! What is Energy? Natural Resources A natural resource is anything we use that comes from the earth or the sun. 3!4! Renewable & Nonrenewable 5! Renewable 6! 9   Nonrenewable 46 ©2013 National Energy Foundation 12/19/13! 2! Technology Behavior + to reduce energy use 7! Energy Efficiency ®Take Action!Talk!Think! ® ® ® ® Student Guide TakeAction Program Partner: NATIONALENERGYFOUNDATIONCULTIVATING AND PROMOTING AN E N E RGY LITERATE SOCIETYTMwww.idahopower.c o m / t h i n k 800-616-8326 x 131 Think!Talk!Take Action! THINK! ENERGY is a registered trademark o f N a t i o n a l E n e r g y F o u n d a t i o n . Furnace Filter Whistle Furnace Filter Reduce - Use it less. THINK! ENERGY Reuse - Use it again. Recycle - Break it down and make it into something new. 11! The 3 Rs Recycling saves resources and the energy to make them into products. 12! Use the items in your kit. Visit www.idahopower.com/think for help. Then, complete the Home Energy Worksheet. You can make a difference! ©2013 National Energy Foundation 47 Student Guide ® Take Action!Talk!Think! ® ® ® ® Student Guide TakeAction Program Partner: NATIONALENERGYFOUNDATION CULTIVATING AND PROMOTING AN ENERGY LITERATE SOCIETY TM www.idahopower.com/think 800–616–8326 x 131 Think!Talk!Take Action!THINK! ENERGY is a registered trademark of National Energy Foundation. Dear Student, Thank you for participating in Idaho Power’s THINK! ENERGY Student Energy Efficiency Kit Program. We know that learning about energy while you are young will prepare you to make good energy choices throughout your life. In this program, you will be asked to pay attention to how you are using electricity at home. When you think about how you use energy and begin to talk about it with your family, you will discover ways to save and become more efficient. Installing the items in your kit will help. Taking positive action and making thoughtful energy choices daily can help your family save energy and can help preserve the natural resources we enjoy. Have fun and remember that wise, responsible use of resources benefits everyone. Sincerely, Denise C. Humphreys Program Specialist, Energy Efficiency Education Idaho Power www.idahopower.com/think. /idahopower HOME ENERGY WORKSHEET 1. From Page 7 of the Student Guide, what is the main source of heat in your home? j Natural gas j Electricity j Wood or geothermal j Other fuel 2. How much will your family turn down the thermostat in winter for heating? j 1 – 2 degrees j 3 – 4 degrees j 5+ degrees j Won’t adjust thermostat 3. How much will your family turn up the thermostat in summer for cooling? j 1 – 2 degrees j 3 – 4 degrees j 5+ degrees j Won’t adjust thermostat 4. From Page 9 of the Student Guide, how many light bulbs are in your home today? j 1 – 10 j 11 – 20 j 21 – 30 j 31+ 5. How many CFLs were you using before the THINK! ENERGY program? j None j 1 – 10 j 11 – 20 j 21+ 6. What was the wattage of the bulb you replaced with the 13-watt CFL from your kit?j 60 j 75 j 100 j Other j Didn’t install CFL 7. What was the wattage of the bulb you replaced with the 18-watt CFL from your kit? j 60 j 75 j 100 j Other j Didn’t install CFL 8. What was the wattage of the bulb you replaced with the 23-watt CFL from your kit? j 60 j 75 j 100 j Other j Didn’t install CFL 9. Did you use the LED night light from your kit?j Yes j No 10. Did you install the furnace whistle from your kit? j Yes j No 11. Are you using the shower timer from your kit? j Yes j No 12. Did you raise your refrigerator temperature after you checked the temperature with the thermom- eter from your kit?j Yes j No 13. From Page 15 of the Student Guide, what was the flow rate of your old shower head? j 0 – 1.0 gpm j 1.1 – 1.5 gpm j 1.6 – 2.0 gpm j 2.1 – 2.5 gpm j 2.6 – 3.0 gpm j 3.1+ gpm j Did not test 14. Did you install the new high-efficiency shower head from your kit? j Yes j No 15. From Page 16 of the Student Guide, how is your water heated? j Natural gas j Electricity j Other 16. Did an adult lower your water heater temperature settings? j Yes j No 17. How many people live in your home? j 1 j 2 j 3 j 4 j 5 j 6 j 7 j 8 j 9 j 10+ 18. Has participation in THINK! ENERGY changed the way you use energy in your home?j Yes j No 19. Did you work with your family on this program? j Yes j No 20. How would you rate the Idaho Power THINK! ENERGY Student Energy Efficiency Kit Program? j Great j Pretty Good j Okay j Not So Good Great job! Remember to take this workbook back to school so you can receive your certificate and a reward for completing the program. 48 ©2013 National Energy Foundation Pre/Post-Survey MARKING INSTRUCTIONS • Use a No. 2 pencil or a blue or black ink pen only.• Do not use pens with ink that soaks through the paper.• Make solid marks that fill the response completely.• Make no stray marks on this form. CORRECT:INCORRECT: PRE SURVEY 1. Which is a nonrenewable resource? Coal Water Wood Sunlight A B C D 2. A resource that is naturally replaced,that goes on and on, is called a Nonrenewable resource Flow resource Renewable resource Secondary resource A B C D 3. Which renewable resource do plants use inthe process of photosynthesis? Natural gas Sunlight Coal Wind A B C D 4. Melting bottles and using the plastic to makesomething new like a shopping bag is called Reducing Reusing Recycling Rethinking A B C D 5. Which of the following would help conserve energy andnatural resources? Using incandescent light bulbs Turning off lights Leaving the thermostat at the same setting all year long Asking an adult to set your water heater to 140 degrees A B C D 6. Which is the product we obtain from oil? Gasoline Natural gas Charcoal A B C D 7. A lump of coal has what type of energy? Kinetic energy Gravitational potential energy Chemical potential energy Elastic potential energy A B C D 8. Aluminum foil is an example of Insulator Conductor Load Power source A B C D 9. When electricity flows in a circuit, someof the energy is ALWAYS changed into Heat Light Sound Motion A B C D 10. Energy efficiency means Not being able to meet our needs with energy Not using energy Finding ways to meet our needs usingless energy Not thinking about our energy use A B C D NAME DATE SCHOOL TEACHER Fill in PRIOR TO viewing the presentation from the flash drive. Answer each question to the best of your ability. ID ©2013 National Energy Foundation 49 MARKING INSTRUCTIONS • Use a No. 2 pencil or a blue or black ink pen only.• Do not use pens with ink that soaks through the paper.• Make solid marks that fill the response completely.• Make no stray marks on this form. CORRECT:INCORRECT: POST SURVEY Fill in AFTER returning the completed Home Energy Worksheet in your Student Guide. Answer each question to the best of your ability. 1. Which is a nonrenewable resource? Coal Water Wood Sunlight A B C D 2. A resource that is naturally replaced,that goes on and on, is called a Nonrenewable resource Flow resource Renewable resource Secondary resource A B C D 3. Which renewable resource do plants use in theprocess of photosynthesis? Natural gas Sunlight Coal Wind A B C D 4. Melting bottles and using the plastic to makesomething new like a shopping bag is called Reducing Reusing Recycling Rethinking A B C D 5. Which of the following would help conserve energy andresources? Using incandescent light bulbs Asking an adult to set your water heater to 120 degrees Leaving the thermostat at the same setting all year long Running the dishwasher after every meal A B C D 6. Which is the product we obtain from oil? Gasoline Natural gas Charcoal A B C D 7. A lump of coal has what type of energy? Kinetic energy Gravitational potential energy Chemical potential energy Elastic potential energy A B C D 8. Aluminum foil is an example of Insulator Conductor Load Power source A B C D 9. When electricity flows in a circuit, someof the energy is ALWAYS changed into Heat Light Sound Motion A B C D 10. Energy efficiency means Not being able to meet our needs withenergy Not using energy Finding ways to meet our needs usingless energy Not thinking about our energy use A B C D NAME DATE SCHOOL TEACHER 50 ©2013 National Energy Foundation Home Energy Worksheet scan forms (English and Spanish) First Name From Page 7 of the Student Guide, what is the main source of heat in your home? Natural gas Electricity Wood or geothermal Other fuel How much will your family turn down the thermostat in winter for heating? 1-2 degrees 3-4 degrees 5+ degrees Won't adjust thermostat How much will your family turn up the thermostat in summer for cooling? 1-2 degrees 3-4 degrees 5+ degrees Won't adjust thermostat Date School Teacher From Page 9 of the Student Guide, how many light bulbs are in your home today? 1-10 11-20 21-30 31+ How many CFLs were you using before the THINK! ENERGY program? None 1-10 11-20 21+ What was the wattage of the bulb you replaced with the 13-watt CFL from your kit? 60 75 100 Other Didn't install CFL 2. 3. 4. 5. 6. 8. 9. 10. Did you use the LED night light from your kit? Yes No 11. 1. Did you install the furnace whistle from your kit? Yes No Home Energy Worksheet scan form What was the wattage of the bulb you replaced with the 18-watt CFL from your kit? 60 75 100 Other Didn't install CFL 7. Are you using the shower timer from your kit? Yes No Did you raise your refrigerator temperature after you checked the temperature with the thermometer from your kit? Yes No Last Initial What was the wattage of the bulb you replaced with the 23-watt CFL from your kit? 60 75 100 Other Didn't install CFL 12. ©2013 National Energy Foundation 51 16. From Page 16 of the Student Guide, how is your water heated? Natural gas Electricity Other 19. 13. Did you install the new high-efficiency shower head from your kit? Yes No 18. 17. 14. Did an adult lower your water heater temperature settings? Yes No How many people live in your home? 15. Has participation in THINK! ENERGY changed the way you use energy in your home? Yes No From Page 15 of the Student Guide, what was the flow rate of your old shower head? 0-1.0 gpm 1.1-1.5 gpm 1.6-2.0 gpm 2.1-2.5 gpm 2.6-3.0 gpm 3.1+ gpm Did not test Did you work with your family on this program? Yes No 20.How would you rate the Idaho Power THINK! ENERGY Student Energy Efficiency Kit Program? Great Pretty good Okay Not so good 52 ©2013 National Energy Foundation Certificate of Achievement Ce r t i f i c a t e o f A c h i e v e m e n t Aw a r d e d t o __ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ Fo r m a k i n g a d i f f e r e n c e i n y o u r h o m e a n d c o m m u n i t y b y c o m p l e t i n g t h e TH I N K ! E N E R G Y S t u d e n t E n e r g y E f f i c i e n c y K i t P r o g r a m . TH I N K ! E N E R G Y i s a r e g i s t e r e d t r a d e m a r k o f N a t i o n a l E n e r g y F o u n d a t i o n . De n i s e C . H u m p h r e y s Pr o g r a m S p e c i a l i s t , En e r g y E f f i c i e n c y E d u c a t i o n Id a h o P o w e r Da r i M . S c o t t Sr . V i c e P r e s i d e n t Op e r a t i o n s Na t i o n a l E n e r g y F o u n d a t i o n NA TI O N A L EN E R G Y FO U N D A ©2013 National Energy Foundation 53 Introduction Letter to Parents (English and Spanish) Dear Parent/Guardian, This year our class has been selected to participate in Idaho Power’s exciting THINK! ENERGY Student Energy Efficiency Kit Program. The program enhances our curriculum and was designed to help your child learn easy ways to use energy and water responsibly. As part of the program, you will also receive a take-home kit to encourage your child to apply principles learned at school to real-life situations at home. The items in the kit, when combined with the assigned activities, will give your family the ability to make simple changes that can help you save energy. Here’s what you can expect from the program: • Your child will participate in THINK! ENERGY lessons at school. • Your child will bring home a Take Action kit full of energy efficiency products. • We ask that you help your child install the energy-efficient products. It is easy. Review the Student Guide in the kit to learn how to use each item. As you complete the guide, you will see how much energy you will be able to save. • Your child will use the Student Guide to complete the Home Energy Worksheet in the back of the book. This information helps connect the learning to real-world actions, completing the learning cycle. When your child returns the Home Energy Worksheet, he/she will receive a THINK! ENERGY reflector reward. And when the class completes the program, it can earn an additional mini-grant of up to $100. • Your feedback is important. Once you and your child have completed the program, please take a moment to fill out the postage- paid Parent Comment Card located in the kit. • For assistance, call National Energy Foundation toll-free at 800-616-8326 x 131, or visit the program website at www.idahopower.com/think. We believe the THINK! ENERGY Student Energy Efficiency Kit Program will be a positive experience for your entire family and will encourage your child to be a leader at home and in the community. Thank you for participating.Take Action kit Learn more at www.idahopower.com/think 54 ©2013 National Energy Foundation Estimados Padres/Tutor: Este año nuestra clase ha sido seleccionada para participar en el programa emocionante de THINK! ENERGY Student Efficiency Kit Program. El programa aumenta nuestro plan de estudios y fue diseñado para ayudar a su hijo(a) a aprender maneras sencillas de usar la energía y agua responsablemente. Al participar en el programa, recibirá un kit para animar a su hijo(a) a aplicar principios que ha aprendido en la escuela a situaciones de la vida real en el hogar. Los artículos en el kit, combinado con los actividades asignados, le daría a su familia la habilidad de hacer cambios fáciles que pueden ayudarle a ahorrar energía. Aquí está lo que puede esperar del programa: • Su hijo(a) participará en una presentación de THINK! ENERGY que será realizada en la escuela. • Su hijo(a) traerá a casa el kit de Take Action lleno de productos de eficiencia energética. • Le pedimos que usted ayudará a su hijo(a) a instalar los productos de eficiencia energética. Es fácil. Repase la Guía Estudiantil en el kit para aprender cómo utilizar cada artículo. Al completar la guía, le dará cuenta de cuánta energía ahorrará. • Su hijo(a) usará la Guía Estudiantil para completar la Boletín del Hogar en el parte posterior del libro. Ésta información ayuda a conectar nuestro aprendizaje a acciones del mundo real, y así completamos el ciclo de aprendizaje. Cuando su hijo(a) devuelva la Hoja de Trabajo, recibirá un reflector THINK! ENERGY de recompensa. Y cuando la clase cumple el programa, se puede ganar una mini-subvención adicional de hasta $100. • Su opinión es importante. Una vez que usted y su hijo(a) han completado el programa, por favor tome un momento para llenar la Tarjeta de Comentarios de Padres con franqueo pagado, situado en el kit. • Para obtener asistencia, llame a la National Energy Foundation a 800-616- 8326, o visite el programa en el web a www.idahopower.com/think. Creemos que el Programa THINK! ENERGY Student Energy Efficiency Kit será una experiencia positive para la familia entera y también animará a su hijo(a) ser un líder en el hogar y en la comunidad. Gracias por su participación. Take Action kit Aprenda más a www.idahopower.com/think ©2013 National Energy Foundation 55 Implementation Checklist THINK! ENERGY Student Energy Efficiency Kit Program Implementation Checklist DO TODAY �����Confirm that you received a Teacher Materials folder and one of the following for each student: Take Action kit, Certificates of Achievement, THINK! ENERGY reflector reward, Home Energy Worksheets, Pre/Post Surveys (double-sided on one form). If you did not, call Lisa Johnson toll- free at 800-616-8326 ext 131. �����Find the Introduction Letter to Parents and send home with students. �����Review the contents of the Teacher Materials folder and Teacher Guide. �����Give students the Pre-Survey and collect for safe keeping. DO AS SOON AS POSSIBLE �����Store the completed Pre-Surveys to be finished at a later time. �����Show the presentation from the flash drive to your students. �����Pass out kits to students and set a due date for return of the completed Student Guide. Give students about a week to install the products. For best results, do NOT send home the Home Energy Worksheet scan forms. �����Review the curriculum from you Teacher Guide and the back of your instructional posters. Choose which curriculum is appropriate for presenting. DO AFTER STUDENTS RETURN STUDENT GUIDES �����Give students the Post-Survey (on the back of the Pre-Survey given earlier). �����Have students transfer their answers from the Student Guide to the Home Energy Worksheet scan forms. Don’t forget to do one yourself if you have a kit! Home Energy Worksheet scan forms cannot be copied since they are on special paper. Make sure teacher names are printed legibly on the form. Student names should be recorded on the form for record keeping. Contact Lisa Johnson toll-free at 800-616-8326 ext 131 if you need more scan forms. �����Give students that return their Home Energy Worksheet a THINK! ENERGY reflector and Certificate of Achievement. �����Return the Pre/Post Surveys, Home Energy Worksheet scan forms and Thank You Card in the postage-paid envelope from your Teacher Materials folder on or before November 15, 2013 to receive your mini-grant. Note: Please do NOT send the back pages of the Student Guide, as they are not readable and will not count toward the mini-grant. �����Watch for an email from National Energy Foundation acknowledging receipt of your packet. Mini-grants will be distributed in December 2013. Remember the amount of the mini-grant is based on the percentage of Home Energy Worksheet scan forms returned. Eighty percent or more earns your class the full $100. 56 ©2013 National Energy Foundation Teacher Guide ® Take Action!Talk!Think! ® ® ® ® Teacher Guide TakeAction Program Partner: NATIONALENERGYFOUNDATION CULTIVATING AND PROMOTING AN ENERGY LITERATE SOCIETY TM www.idahopower.com/think 800–616–8326 x 131 THINK! ENERGY is a registered trademark of National Energy Foundation.Think!Talk!Take Action! Thank you for choosing to participate in Idaho Power’s THINK! ENERGY Student Energy Efficiency Kit Program. We hope this program will help you teach students to value resources and be thoughtful and responsible about their energy use both at school and at home. To find more tips and tools to help save energy or to learn more about our energy efficiency programs, go to www.idahopower.com/think. For assistance or support, visit www.idahopower.com/think or call 800-616-8326 x 131. /idahopower HOME ENERGY WORKSHEET 1. From Page 7 of the Student Guide, what is the main source of heat in your home? j Natural gas j Electricity j Wood or geothermal j Other fuel 2. How much will your family turn down the thermostat in winter for heating?j 1 – 2 degrees j 3 – 4 degrees j 5+ degrees j Won’t adjust thermostat 3. How much will your family turn up the thermostat in summer for cooling? j 1 – 2 degrees j 3 – 4 degrees j 5+ degrees j Won’t adjust thermostat 4. From Page 9 of the Student Guide, how many light bulbs are in your home today? j 1 – 10 j 11 – 20 j 21 – 30 j 31+ 5. How many CFLs were you using before the THINK! ENERGY program? j None j 1 – 10 j 11 – 20 j 21+ 6. What was the wattage of the bulb you replaced with the 13-watt CFL from your kit? j 60 j 75 j 100 j Other j Didn’t install CFL 7. What was the wattage of the bulb you replaced with the 18-watt CFL from your kit?j 60 j 75 j 100 j Other j Didn’t install CFL 8. What was the wattage of the bulb you replaced with the 23-watt CFL from your kit? j 60 j 75 j 100 j Other j Didn’t install CFL 9. Did you use the LED night light from your kit? j Yes j No 10. Did you install the furnace whistle from your kit? j Yes j No 11. Are you using the shower timer from your kit?j Yes j No 12. Did you raise your refrigerator temperature after you checked the temperature with the thermometer from your kit? j Yes j No 13. From Page 15 of the Student Guide, what was the flow rate of your old shower head?j 0 – 1.0 gpm j 1.1 – 1.5 gpm j 1.6 – 2.0 gpm j 2.1 – 2.5 gpm j 2.6 – 3.0 gpm j 3.1+ gpm j Did not test 14. Did you install the new high-efficiency shower head from your kit?j Yes j No 15. From Page 16 of the Student Guide, how is your water heated? j Natural gas j Electricity j Other 16. Did an adult lower your water heater temperature settings? j Yes j No 17. How many people live in your home? j 1 j 2 j 3 j 4 j 5 j 6 j 7 j 8 j 9 j 10+ 18. Has participation in THINK! ENERGY changed the way you use energy in your home? j Yes j No 19. Did you work with your family on this program? j Yes j No 20. How would you rate the Idaho Power THINK! ENERGY Student Energy Efficiency Kit Program? j Great j Pretty Good j Okay j Not So Good Great job! Remember to take this workbook back to school so you can receive your certificate and a reward for completing the program. ©2013 National Energy Foundation 57 Rewarding Results flier Reward Your Students: Give students a THINK! ENERGY reflector when they return their Student Guides to class and transfer their answers to the Home Energy Worksheet scan form. Reward Yourself: Earn a mini-grant of up to $100 from Idaho Power by returning your Home Energy Worksheet scan forms to NEF by November 15, 2013. It’s easy. Have students transfer the answers from the back of their Student Guide to the official Home Energy Worksheet scan form, place them in the postage-paid envelope located in your Teacher Materials folder, and drop them in the mail. You will receive a mini-grant based on the percentage of completed forms returned. Return Rate Mini-Grant Award 80 — 100 percent $100 + entry into iPad Drawing 65 — 79 percent $75 50 — 64 percent $50 Less than a 49 percent $25 A check will be made out to the school for the total funds earned by teachers participating in the THINK! ENERGY Student Energy Efficiency Kit Program. Funds are designated for classroom use and dispersed according to each teacher’s qualifications. Questions? Call 800-616-8326 ext. 131 toll-free. Rewarding Results NATIONALENERGYFOUNDATION TM 58 ©2013 National Energy Foundation iPad Drawing flier iPad Teachers who return 80 percent or more of their students’ completed Home Energy Worksheet scan forms by November 15, 2013, will be entered into a drawing for a chance to win a new iPad®. Please use the postage-paid envelope provided in your Teacher Materials folder to mail your completed forms. Easy tips to make sure your students complete the homework and return the Home Energy Worksheet questions: • Introduce the THINK! ENERGY Student Energy Efficiency Kit Program to parents at parent-teacher conferences or other parent meetings. • Have students complete the Home Energy Worksheet questions in the Student Guide at home and bring it back to class. Students can then transfer their answers onto the Home Energy Worksheet scan forms that are provided in your Teacher Materials folder in class. This eliminates scan forms getting lost or damaged. • Offer extra credit to students who complete the Home Energy Worksheet in their guide and return it when you ask. • Reward each student who completes and returns the Home Energy Worksheet with a reflector. DO NOT pass out the reflectors until the student has returned the completed form. iP a d 8:3 5 P M Enter to win an iPad® Contest rules can be found online at www.idahopower.com/thinkTHINK! ENERGY is a registered trademark of National Energy Foundation. iPad and the Apple logo are registered trademarks of Apple Inc. ©2013 National Energy Foundation 59 Program Evaluation Program Evaluation Teacher Name: School: City:Date: Number of Home Energy Worksheet scan forms returned, including your own: In an effort to improve our program, we would like your assessment of the THINK! ENERGY Student EnergyEfficiency Kit Program. Please take a few moments to fill out this evaluation form. Upon completion, please return theform in the pre-addressed return envelope along with the student Home Energy Worksheet scan forms you collected,including your own if you took a kit. Fill the response bubbles COMPLETELY using a No. 2 pencil or a blue or black ink pen. Please do not copy or fold forms. Please share your impression of the THINK! ENERGY Student Energy Efficiency Kit Program: Would you recommend this program to colleagues?Yes No THINK! ENERGY is a registered trademark of National Energy Foundation. Was the educational mini-grant a good incentive to participate in the program?Yes No How many learning activities did you use from the Teacher Guide or instructional posters? 1 - 10 11 - 20 Over 20 How many more learning activities do you plan to use from the Teacher Guide or instructional posters? 1 - 10 11 - 20 Over 20 Excellent Good Fair Poor Materials Student engagement Content Parental support What would you tell other teachers about the program? What kind of feedback did you get from the students? How can we improve the program? Additional comments and recommendations: 60 ©2013 National Energy Foundation Parent Postcard Attention Parents/Guardians,Atención Padres/Tutores, To continuously improve the THINK! ENERGY Student Energy Efficiency Kit Program we’d like to see how you like it. Simply fill out this postage-paid postcard and drop it in the mail. It’s easy. We look forward to hearing from you. Al mejorar continuamente el programa de THINK! ENERGY Student Energy Efficiency Kit, les gustaríamos saber como vamos Simplemente llene la siguiente tarjeta con franqueo pagado y déjelo en el correo. ¡Es fácil! Tenemos ganas de oír noticias de Usted. School _______________________________________ Parent/Guardian Name ______________________ City ____________________________________________State ________________ZIP Code ____________ Email address: ____________________________________________________________________________ 1 Were the products in the kit easy to use? o Yes o No 2 Will you continue to use the kit items after the completion of the program? o Yes o No 3 Would you like to see this program continued in local schools? o Yes o No 4 Do you have any comments about the THINK! ENERGY program you would like to share with Idaho Power? (Favorite aspect, etc.) THINK! ENERGY is a registered trademark of National Energy Foundation. Escuela Padres/Tutores Ciudad Estado Código postal Correo electrónico ¿Fueron los productos en el kit fáciles de usar? ¿Seguirá usando los artículos del kit después de la finalización del programa? Quisiera usted ver este programa continúa en las escuelas locales? ¿Tiene algún comentario sobre el programa de THINK! ENERGY que le gustaría compartir con Idaho Power? (Aspecto favorito, etc.). THINK! ENERGY es una marca registrada de National Energy Foundation. ©2013 National Energy Foundation 61 Cross Marketing Piece Idaho Power’s energy efficiency programs can help you use energy wisely in your home. For information on programs and incentives, drop the attached postcard in the mail or visit www.idahopower.com/think To learn more, visit www.idahopower.com/think, or complete this card and drop in the mail. Name (Nombre) _____________________________________________________________________________________________________ Address (Dirección) __________________________________________________________________________________________________ City (Ciudad) ___________________________________________ State (Estado) ____________________Zip (Código Postal) ______________ Phone – optional (Teléfono – opcional) ____________________________________________________________________________________ Email – optional (Correo Electrónico – opcional) _____________________________________________________________________________ YES! I would like to learn more about the following programs: M See ya later, refrigerator® (Hasta luego, refrigerador®) M Home Improvement Program (Programa de Mejoras Para el Hogar) M Ductless Heat Pump Pilot (Piloto de Calor sin Conductos) M Energy Efficiency for Manufactured Homes (Ahorro de Energía Para Viviendas Prefabricadas) M Weatherization Solutions for Eligible Customers (Soluciones de Climatización Para Clientes Elegibles) Please contact me by: M Mail (Correo) M Phone (Teléfono) M Email (Correo Electrónico) Energy Efficiency Incentives for Homeowners See ya later, refrigerator®Hello $30 bucks! Chances are the older refrigerator or freezer in your basement or garage is running up your utility bill by as much as $100 a year. Recycle it, use energy wisely and keep harmful materials out of landfills. We’ll pick it up for free and you’ll receive $30. For a free pickup, call toll-free 1-866-899-5539 Ductless Heat Pump PilotIf your home’s primary heat source comes from electric baseboards, ceiling cables or wall units, Idaho Power has a $750 incentive to help upgrade your heating and cooling equipment to a high-efficiency ductless system. A ductless heat pump doesn’t require ductwork, increases overall comfort, is unobtrusive and helps to lessen energy waste. Home Improvement ProgramIdaho Power offers homeowners incentives for home improvements. Upgrading your insulation and investing in energy efficient windows helps improve the comfort of your home and can reduce your monthly energy use. This program is only available to Idaho residential customers with electrically heated homes. Energy Efficiency for Manufactured Homes Energy House Calls. You may qualify for a free house call to test your duct system for air leaks, seal the leaks, install a CFL, replace air filters and check your water heater temperature.Rebate Advantage. Purchase a new, ENERGY STAR® all-electric manufactured home and receive a $1,000 incentive. Be more comfortable while saving energy. Weatherization Solutions for Eligible CustomersEnergy efficiency improvements, such as sealing ducts, adding insulation and reducing air leaks make your home more comfortable while lowering your energy use. If your income falls within specific guidelines, you may be eligible for improvements at no additional cost. 62 ©2013 National Energy Foundation Energy Efficiency Incentives for Homeowners Los programas de eficiencia energética de Idaho Power pueden ayudarle a usar energía sabiamente en su hogar. Para obtener información sobre programas e incentivos, deje esta tarjeta postal en el correo o visite www.idahopower.com/think. Hasta luego, refrigerador®¡Hola $30! Es posible que el refrigerador o congelador viejo en el sótano o garaje está aumentando su factura de servicios hasta $100 al año. Recíclelo, utilice la energía sabiamente y mantenga los materiales nocivos de los vertederos. Lo recogeremos gratuitamente y usted recibirá $30. Para una recogida gratuita, llame gratuitamente a 1-866-899-5539. Programa de Mejoras Para el HogarIdaho Power ofrece incentivos a los propietarios de viviendas para mejoras en el hogar. Mejorando su aislamiento e invirtiendo con ventanas de uso eficiente de la energía ayuda a mejorar la comodidad de su hogar y reduce su uso mensual de energía. Este programa sólo está disponible para clientes residenciales de Idaho con hogares calentados eléctricamente. Piloto de Calor sin ConductosSi la fuente primaria de calor de su hogar proviene de zócalos eléctricos, cables de techo o unidades que se montan en la pared, Idaho Power tiene un incentivo de $750 para ayudarle a actualizar sus equipos de calefacción y refrigeración y transformarlos en un sistema de alta eficiencia sin conductos. Una bomba de calor sin conductos no requiere conductos, aumenta la comodidad en general, es discreto y ayuda a disminuir el desperdicio de energía. Ahorro de Energía Para Viviendas PrefabricadasVisitas a Domicilio de Energía. Usted puede calificar para una visita a domicilio gratuita para comprobar su sistema de conductos por pérdidas de aire, sellar las pérdidas, instalar un CFL, reemplazar filtros de aire y verificar la temperatura de su calentador de agua. Ventaja de Descuento. Compre una nueva vivienda prefabricada, ENERGY STAR® toda eléctrica y reciba un incentivo de $1,000. Sea más cómodo mientras que el ahorro de energía. Soluciones de Climatización Para Clientes ElegiblesLas mejoras de ahorro de energía, como sellar conductos, agregar aislamiento y reducir fugas de aire hacen que su hogar sea más cómodo a la vez que reduce su consumo de energía. Si su ingreso cae dentro de las directrices especificas, usted puede ser elegible para mejoras sin costo adicional. NATIONAL ENERGY FOUNDATION 4516 S 700 E STE 100 SALT LAKE CITY UT 84107-9916 NO POSTAGENECESSARYIF MAILEDIN THEUNITED STATES BUSINESS REPLY MAILFIRST-CLASS MAIL SALT LAKE CITY UTPERMIT NO. 9789 POSTAGE WILL BE PAID BY ADDRESSEE 1 of 12 Idaho Power Weatherization Programs 1. Agency/Contractor Job #:  Response Count  237  answered question 237  skipped question 0 2 of 12 2. Agency/Contractor Name:  Response Percent Response Count CCOA - Aging, Weatherization and Human Services 27.4%65 Eastern Idaho Community Action Partnership 0.8%2 El Ada Community Action Partnership 41.4%98 South Central Community Action Partnership 8.0%19 Southeastern Idaho Community Action Agency 18.6%44 Community Connection of Northeast Oregon  0.0%0 Community in Action 3.8%9 Energy Zone, LLC  0.0%0 Home Energy Management  0.0%0 Savings Around Power  0.0%0 Power Savers  0.0%0  0.0%0  0.0%0  0.0%0  answered question 237  skipped question 0 3 of 12 3. Date survey completed?  Response Percent Response Count Date:  100.0%231  answered question 231  skipped question 6 4. Idaho Power program name:  Response Percent Response Count Weatherization Assistance for Qualified Customers 100.0%237 Weatherization Solutions for Eligible Customers  0.0%0  answered question 237  skipped question 0 4 of 12 5. How did you learn about the weatherization program(s)?  Response Percent Response Count Agency/Contractor flyer 14.9%34 Idaho Power employee 5.3%12 Idaho Power web site 5.3%12 Friend or relative 47.4%108 Letter in mail 5.7%13 Other (please specify)  21.5%49  answered question 228  skipped question 9 6. What was your primary reason for participating in the weatherization program?  Response Percent Response Count Reduce utility bills 89.3%209 Improve comfort of home 45.3%106 Furnace concerns 24.8%58 Water heater concerns 10.3%24 Improve insulation 23.5%55 Other (please specify)  5.6%13  answered question 234  skipped question 3 5 of 12 7. If you received any energy efficiency equipment upgrade as part of the weatherization, how well was the equipment's operation explained to you?  Response Percent Response Count Completely 84.3%183 Somewhat 12.9%28 Not at all 2.8%6  answered question 217  skipped question 20 8. Which of the following did you learn about from the auditor or crew during the weatherization process? (Check all that apply)  Response Percent Response Count How air leaks affect energy usage 73.8%169 How insulation affects energy usage 65.5%150 How to program the new thermostat 48.9%112 How to reduce the amount of hot water used 29.3%67 How to use energy wisely 56.8%130 How to understand what uses the most energy in my home 42.8%98 Other (please specify)  1.3%3  answered question 229  skipped question 8 6 of 12 9. Based on the information you received from the agency/contractor about energy use, how likely are you to change your habits to save energy?  Response Percent Response Count Very likely 79.3%184 Somewhat likely 19.0%44 Not very likely 0.9%2 Not likely at all 0.9%2  answered question 232  skipped question 5 10. How much of the information about energy use have you shared with other members of your household?  Response Percent Response Count All of it 79.3%176 Some of it 18.5%41 None of it 2.3%5  answered question 222  skipped question 15 7 of 12 11. Based on the energy use information you shared with other members of your household, how likely do you think your household overall will change habits to save energy?  Response Percent Response Count Very likely 70.4%159 Somewhat likely 27.0%61 Somewhat unlikely 0.9%2 Very unlikely 1.8%4  answered question 226  skipped question 11 12. What habits are you and other members of your household most likely to change to save energy? (check all that apply)  Response Percent Response Count Washing full loads of clothes 61.4%135 Washing full loads of dishes 42.7%94 Turning off lights when not in use 86.4%190 Unplugging electrical equipment when not in use 50.0%110 Turning the thermostat up in the summer 50.9%112 Turning the thermostat down in the winter 57.7%127 Other (please specify)  10  answered question 220  skipped question 17 8 of 12 13. How much do you think the weatherization you received will affect the comfort of your home?  Response Percent Response Count Significantly 86.3%202 Somewhat 12.4%29 Very little 0.9%2 Not at all 0.4%1  answered question 234  skipped question 3 14. Rate the Agency/Contractor based on your interactions with them.  Excellent Good Fair Poor Rating Count Courteousness 87.9% (203)10.8% (25)1.3% (3)0.0% (0)231 Professionalism 87.4% (201)11.7% (27)0.9% (2)0.0% (0)230 Explanation of work to be performed on your home 82.5% (189)16.6% (38)0.4% (1)0.4% (1)229 Overall experience with Agency/Contractor 85.2% (195)14.0% (32)0.4% (1)0.4% (1)229  answered question 231  skipped question 6 9 of 12 15. Were you aware of Idaho Power's role in the weatherization of your home?  Response Percent Response Count Yes 77.3%180 No 22.7%53  answered question 233  skipped question 4 16. Overall how satisfied are you with the weatherization program you participated in?  Response Percent Response Count Very satisfied 93.5%217 Somewhat satisfied 6.5%15 Somewhat dissatisfied  0.0%0 Very dissatisfied  0.0%0  answered question 232  skipped question 5 17. How has your opinion of Idaho Power changed as a result of its role in the weatherization program?  Response Percent Response Count Improved 84.1%196 Stayed the same 15.9%37 Decreased  0.0%0  answered question 233  skipped question 4 10 of 12 18. How many people beside yourself live in your home year-round?  Response Percent Response Count 1 41.8%79 2 19.6%37 3 10.6%20 4 14.3%27 5 7.9%15 6 or more 5.8%11  answered question 189  skipped question 48 19. How long have you been an Idaho Power customer?  Response Percent Response Count Less than 1 year 4.3%10 1 - 10 years 32.9%77 11 - 25 years 29.9%70 26 years or more 32.9%77  answered question 234  skipped question 3 11 of 12 20. Please select the category below that best describes your age:  Response Percent Response Count Under 25 0.9%2 25 - 34 12.8%30 35 - 44 13.7%32 45 - 54 16.7%39 55 - 64 20.9%49 65 - 74 21.4%50 75 or older 13.7%32  answered question 234  skipped question 3 21. Select the response below that best descirbes the highest level of education you have attained:  Response Percent Response Count Less than High School 18.3%42 High School graduate or GED 35.2%81 Some College or Technical School 32.2%74 Associate Degree 3.5%8 College Degree (including any graduate school or graduate degrees) 10.9%25  answered question 230  skipped question 7 12 of 12 22. Please share any other comments you may have regarding Idaho Power's weatherization programs. Thank you.  Response Count  93  answered question 93  skipped question 144 1 of 12 Idaho Power Weatherization Programs 1. Agency/Contractor Job #:  Response Count  115  answered question 115  skipped question 0 2 of 12 2. Agency/Contractor Name:  Response Percent Response Count CCOA - Aging, Weatherization and Human Services  0.0%0 Eastern Idaho Community Action Partnership  0.0%0 El Ada Community Action Partnership  0.0%0 South Central Community Action Partnership  0.0%0 Southeastern Idaho Community Action Agency  0.0%0 Community Connection of Northeast Oregon  0.0%0 Community in Action  0.0%0 Energy Zone, LLC 45.6%52 Home Energy Management 30.7%35 Savings Around Power 4.4%5 Power Savers 19.3%22  0.0%0  0.0%0  0.0%0  answered question 114  skipped question 1 3 of 12 3. Date survey completed?  Response Percent Response Count Date:  100.0%115  answered question 115  skipped question 0 4. Idaho Power program name:  Response Percent Response Count Weatherization Assistance for Qualified Customers  0.0%0 Weatherization Solutions for Eligible Customers 100.0%115  answered question 115  skipped question 0 4 of 12 5. How did you learn about the weatherization program(s)?  Response Percent Response Count Agency/Contractor flyer 6.2%7 Idaho Power employee 5.3%6 Idaho Power web site 5.3%6 Friend or relative 25.7%29 Letter in mail 33.6%38 Other (please specify)  23.9%27  answered question 113  skipped question 2 6. What was your primary reason for participating in the weatherization program?  Response Percent Response Count Reduce utility bills 84.2%96 Improve comfort of home 49.1%56 Furnace concerns 24.6%28 Water heater concerns 6.1%7 Improve insulation 30.7%35 Other (please specify)  9.6%11  answered question 114  skipped question 1 5 of 12 7. If you received any energy efficiency equipment upgrade as part of the weatherization, how well was the equipment's operation explained to you?  Response Percent Response Count Completely 87.8%79 Somewhat 4.4%4 Not at all 7.8%7  answered question 90  skipped question 25 8. Which of the following did you learn about from the auditor or crew during the weatherization process? (Check all that apply)  Response Percent Response Count How air leaks affect energy usage 67.9%76 How insulation affects energy usage 70.5%79 How to program the new thermostat 37.5%42 How to reduce the amount of hot water used 29.5%33 How to use energy wisely 60.7%68 How to understand what uses the most energy in my home 42.0%47 Other (please specify)  5.4%6  answered question 112  skipped question 3 6 of 12 9. Based on the information you received from the agency/contractor about energy use, how likely are you to change your habits to save energy?  Response Percent Response Count Very likely 68.4%78 Somewhat likely 23.7%27 Not very likely 3.5%4 Not likely at all 4.4%5  answered question 114  skipped question 1 10. How much of the information about energy use have you shared with other members of your household?  Response Percent Response Count All of it 64.8%70 Some of it 26.9%29 None of it 8.3%9  answered question 108  skipped question 7 7 of 12 11. Based on the energy use information you shared with other members of your household, how likely do you think your household overall will change habits to save energy?  Response Percent Response Count Very likely 66.7%74 Somewhat likely 26.1%29 Somewhat unlikely 3.6%4 Very unlikely 3.6%4  answered question 111  skipped question 4 12. What habits are you and other members of your household most likely to change to save energy? (check all that apply)  Response Percent Response Count Washing full loads of clothes 67.0%71 Washing full loads of dishes 50.0%53 Turning off lights when not in use 83.0%88 Unplugging electrical equipment when not in use 47.2%50 Turning the thermostat up in the summer 57.5%61 Turning the thermostat down in the winter 67.9%72 Other (please specify)  8  answered question 106  skipped question 9 8 of 12 13. How much do you think the weatherization you received will affect the comfort of your home?  Response Percent Response Count Significantly 88.5%100 Somewhat 9.7%11 Very little 0.9%1 Not at all 0.9%1  answered question 113  skipped question 2 14. Rate the Agency/Contractor based on your interactions with them.  Excellent Good Fair Poor Rating Count Courteousness 96.5% (109)3.5% (4)0.0% (0)0.0% (0)113 Professionalism 93.8% (106)5.3% (6)0.9% (1)0.0% (0)113 Explanation of work to be performed on your home 87.3% (96)10.0% (11)1.8% (2)0.9% (1)110 Overall experience with Agency/Contractor 91.9% (102)8.1% (9)0.0% (0)0.0% (0)111  answered question 113  skipped question 2 9 of 12 15. Were you aware of Idaho Power's role in the weatherization of your home?  Response Percent Response Count Yes 85.2%98 No 14.8%17  answered question 115  skipped question 0 16. Overall how satisfied are you with the weatherization program you participated in?  Response Percent Response Count Very satisfied 95.6%108 Somewhat satisfied 4.4%5 Somewhat dissatisfied  0.0%0 Very dissatisfied  0.0%0  answered question 113  skipped question 2 17. How has your opinion of Idaho Power changed as a result of its role in the weatherization program?  Response Percent Response Count Improved 72.6%82 Stayed the same 27.4%31 Decreased  0.0%0  answered question 113  skipped question 2 10 of 12 18. HOw many people beside yourself live in your home year-round?  Response Percent Response Count 1 52.2%47 2 23.3%21 3 14.4%13 4 5.6%5 5 3.3%3 6 or more 1.1%1  answered question 90  skipped question 25 19. How long have you been an Idaho Power customer?  Response Percent Response Count Less than 1 year 0.9%1 1 - 10 years 20.5%23 11 - 25 years 26.8%30 26 years or more 51.8%58  answered question 112  skipped question 3 11 of 12 20. Please select the category below that best describes your age:  Response Percent Response Count Under 25  0.0%0 25 - 34 6.4%7 35 - 44 9.1%10 45 - 54 18.2%20 55 - 64 15.5%17 65 - 74 24.5%27 75 or older 26.4%29  answered question 110  skipped question 5 21. Select the response below that best descirbes the highest level of education you have attained:  Response Percent Response Count Less than High School 1.8%2 High School graduate or GED 33.0%37 Some College or Technical School 38.4%43 Associate Degree 11.6%13 College Degree (including any graduate school or graduate degrees) 15.2%17  answered question 112  skipped question 3 12 of 12 22. Please share any other comments you may have regarding Idaho Power's weatherization programs. Thank you.  Response Count  47  answered question 47  skipped question 68 Idaho Power Company Supplement 2: Evaluation EVALUATIONS Table 4. 2014 Evaluations Report Title Program or Sector Analysis Performed by Study Manager Study/Evaluation Type A/C Cool Credit Residential PECI Idaho Power Other Custom Efficiency Commercial/Industrial Evergreen Economics Idaho Power Process/Impact Energy Efficient Lighting Residential Tetra Tech, MA Idaho Power Impact Home Energy Audit Program Residential Johnson Consulting Group Idaho Power Process Irrigation Peak Rewards Irrigation PECI Idaho Power Other Irrigation Peak Rewards Program Report Irrigation Idaho Power Idaho Power Evaluation Northwest ENERGY STAR Homes Residential Tetra Tech, MA Idaho Power Impact Shade Tree Project Residential Johnson Consulting Group Idaho Power Process Demand-Side Management 2014 Annual Report Page 773 Supplement 2: Evaluation Idaho Power Company This page left blank intentionally. Page 774 Demand-Side Management 2014 Annual Report A/C Cool Credit Program 2014 Impact Evaluation Prepared for Idaho Power Company | October 2014 C I L L AC Cool Credit Contents Executive Su ntroduction .. Backgrou nalysis esults ......... Curtailme July 14th July 31st C August 11 Predictive onclusions . List of T Table 1. Unit able 2. 201 able 3. 201 able 4. Pred able 5. Pred List of Fi Figure 1. 201 igure 2. July igure 3. July igure 4. July igure 5. July igure 6. Aug igure 7. Aug rogram | 2014 I mmary .......... .................... d .................. ethodology .. .................... t Events Su urtailment .... urtailment .... h Curtailmen Model .......... .................... ables Counts by C Curtailment Summary R ictive Model ictive Model gures 4 Summary 14 Curtailm 14 Curtailm 31 Curtailm 31 Curtailm ust 11 Curtai ust 11 Curtai pact Evaluatio ..................... ..................... ..................... ..................... ..................... mary ........... ..................... ..................... .................... ..................... ..................... rtailment Ev Event Sched sults of Exe utputs Com utputs Com esults for E nt Event Re nt Event Re nt Event Re nt Event Re ment Event ment Event n | 1 .................... .................... .................... .................... .................... .................... .................... .................... .................... .................... .................... nt ............... ule ............... uted Contro pared to Act pared to Act ecuted Curta ults - Boise . ults - Pocate ults - Boise . ults - Pocate esults - Boi esults - Poc .................... .................... .................... .................... .................... .................... .................... .................... .................... .................... .................... .................... .................... Events ....... al - Boise .... al - Pocatell ilment Event .................... llo/Twin Fall .................... llo/Twin Fall e ................. atello/Twin F ..................... ..................... ..................... ..................... ..................... ..................... ..................... ..................... ..................... ..................... ..................... ..................... ..................... ..................... ..................... /Twin Falls .. ................... ..................... .................... ..................... .................... ..................... lls ............... .................... .................... .................... .................... .................... .................... .................... .................... .................... .................... .................... .................... .................... .................... .................... .................... .................... .................... .................... .................... .................... .................... .................... .................... .................... .................... .................... .................... .................... .................... .................... .................... .................... .................... .................... .................... .................... .................... .................... .................... .................... .................... .................... .................... .................... .................... .............. 2 .............. 2 .............. 2 .............. 2 .............. 4 .............. 4 .............. 5 .............. 7 .............. 8 ............ 10 ............ 12 ............. 3 ............. 4 ............. 5 ........... 11 ........... 11 ............. 5 ............. 6 ............. 7 ............. 8 ............. 8 ............. 9 ........... 10 E I t t I S c c ( I l l A I i C Cool Credit Executiv daho Power he goal of t redit curtail urtailment e ECI comple hree hour du nd 1.07 kW .86, and 1.0 he Boise an riven by co verage 40 p he impact e roperly main ntroduc ackgrou Summer use ontracts, an urtail A/C us kW) reductio daho Power’ uspended fo urtailment e urtail reside /C units OF mited to non mergency). une, July, a ECI comple lso included eduction res sed to devel ad reductio he goals of  Dete  Utiliz Analysis The demand nfrastructure pact evalu stimations o rogram | 2014 I e Summ Company co e impact eva ent test eve ent results. ed analyses ation. The r er participa kW per par Pocatello/T ler temperat rcent less th aluation de tained, can b tion d of air conditi transmissio in times of . A/C Cool C r the 2013 s ents during t tial A/C dem for a portio holiday wee n exchange d August ele ed impact e a research c lts, as well a p a predicti s based on his 2014 imp mine and ve data analys Methodolo reduction im (AMI) data p tion, which a energy redu pact Evaluatio ary ntracted PEC luation was t ts and upda f curtailmen sults of the t, respective icipant, resp in Falls regi res, the ma an those in t onstrated th e relied on t ning (A/C) s and distrib igh demand edit is one s ason, the pr he June 15th nd during p of each curt days and m or having th ctric bills. aluations on mponent, in s indoor air t e model (the ycling strate act evaluatio ify the dema is results to gy pact evaluatio ovided by Id nalyzed both ction per cur | 2 I to complete calculate th e the progra events held nalyses sho y, for the thr ctively, for t ns, each cu imum dema e Boise regi t Idaho Pow provide disp stems place tion systems have proven ch program gram was re through Aug riods of pea ailment even st be 40 ho ir A/C units he A/C Cool estigating h mperatures “IPC Curtail y and temp were to: d reduction pdate regres n was condu ho Power. AMI and log ailment even an impact e e estimated ’s existing on July 14th, ed maximu e events. Th e three even tailment eve d reductions n. r’s A/C Coo atchable de a burden o . Demand re to successf hat curtails instated in 2 ust 15th, 201 demand by period. A/C rs or less pe urtailed, pro Credit progr w different f participati ent Calcula rature inputs MW) during sions informi ted through his approac er data, and t. aluation of t emand redu redictive mo July 31st, an single hour e average h ts. Due to th t analysis in seen in the Credit progr and reducti Idaho Pow uction progr lly deliver si emand from 14 on a limit 4 program s utilizing dire Cool Credit month (with ram particip m in both 2 ycling strate g homes. T or”) that use . minimum o ng the existi the analysis was suppor showed bot e 2014 A/C ction achiev el to accou August 11th demand red urly demand distinct we ludes region ocatello/Twi am functions n to the elec r Company’s ms in which nificant and residential A d basis, co ason. The p t load contro rogram curt the exceptio nts receive 11 and 2012 ies and tem e outcome o regression three test e g predictive f hourly d ed by the fin sources to ool Credit p d by three A t for the 201 , 2014, each ctions of 1.3 reduction w ther patterns -specific res Falls regio as intended, ricity grid. power suppl customers a ispatchable C units. Afte pleting thre ogram’s fun l technology ilment event of a syste $5 credit on . The 2012 e eratures im this researc ormulas to e ents in 2014 odel anced Meter ings of the roduce simil rogram. C Cool with a 3, 0.91, s 1.25, between lts. were on and, if , power gree to demand r being test tion is to o cycle are their aluation acted kW was timate ng 012 r i S D “ I P C Cool Credit nalysis of th nalyzing lar redit resear por s the r onfigure it in he sub-secti nalysis, and Sampling Pl The availabili rogram parti nalyses. able 1. Unit Co Curtailment Event uly 14 uly 31 ugust 11 Demand Re Baseline Dat he load red urtailment d previous day on-curtailme rom these pr urtailment ti ays for the b ffset Factor n order to eff actor, calcul rior to the st W to the cur utdoor temp Predictive M The “IPC Cur 012 AC Coo eduction lev egression fo f the curtail nit and total rogram | 2014 I AMI data e amounts o h project wa levant AMI d a way suitab ns below d updating of t an ty of AMI dat ipants. Tabl nts by Curtailm Count naly duction Anal a ction achiev y against th ” approach nt days. Bas vious ten n eframe. Cu aseline ensu ctively com ted as the di rt of the curt ailment day rature or ot odel tailment Calc l Credit Rese ls based on mulas devel ent event an MW for the p pact Evaluatio as conducte data in a co utilized to c ta from Co le for analysi scribe the pr e predictive for all progr 1 below de nt Event f Participant ed - Boise 5,347 5,443 5,487 ysis ed during cur average loa as used, w line kW was n-curtailmen tailment day es a similar are baseline ference in k ailment. The W. The offs er external f lator” was d arch Project emperature ped in the S d percent cy pulation of | 3 using the S sistent man mplete the ma Separat ; and third, ject’s meth model. m participa ails the num Count ailment even developed ich utilizes t calculated a days, as ra normally oc oad profile is and curtailm between th offset factor t factor mitig ctors. veloped usi ith the aim nd cycling p S analytics ling strategy rogram parti S analytics er. The SA nalysis for e d Values (C nalyzes the dology relat ts allowed th er of partici of Participan Falls/ P 4,0 4,0 4,0 ts was calcul rom non-cur e average lo the averag ked by the h ur on hot, hi used for the ent day load e baseline a as applied t tes underlyi g data resul f providing I rcentage in rogram. Us and the mod ipants. lter rogram. SA model deve ch 2014 cu V) files; sec ata to prod d to the sam e project’s s ants include s Analyzed catello 7 5 3 ated by com ailment day d data from of the three ghest hourly h demand baseline da , the baselin d curtailmen the baselin ng difference s from the s aho Power uts. The mo rs can input el will provid natively, use provides a oped as part tailment eve nd, process ce the desir ling plan, d mpling plan in each of t Twin aring the av selected for the previous days with th demand occ ays, thus sel s as the curt load was a t event day l day to “nor s in load due ven curtailm ith a tool fo el is Excel- expected te an estimat s can input t robust platfo of the 2012 t. The mode s the data t d result metr mand reduc o be a cens e curtailmen ount of Parti Analyzed - 29,424 29,528 29,580 rage load fr the baseline 10 non-wee greatest de rring during cting high d ilment days. justed using ad during th alize” the b to slight diff nt events fr estimating d ased and dri perature at t d kW reducti mperature m for C Cool first ics. ion s of t event ipants otal m each The end, and the mand an offset hour seline rences in m the mand en by he start n per nd a i t t R C t t C Cool Credit equested M equested M he model us dependent ycling.” This esults. s part of the urtailment e nd 2014 cur eductions. In ue to maxim verage kW r o ultimately he regressio onfidence in 012 version Results urtailme A total of thre able 2 belo ycling perce he maximu uly 14th. The egrees on J able 2. 2014 C Curtailment July 14 July 31 August 11 able 3 sum he results fo hey are treat ighest perce oise and Po rogram | 2014 I reduction a reduction. es a regressi ariable repr variable was 2014 impact ents. This e ailment even the 2012 ve um kW redu ductions wa utput maxim formula for erval), result of the model. nt Events e test curtail details the t. All A/C C temperatur maximum te ly 14th. rtailment Event vent B arizes the A each curtail d as separa nt cycling of atello/Twin pact Evaluatio mount and t on formula d senting the i shown in th evaluation, t tailed devel ts, as well as sion of the tion values n s scaled up m kW redu aximum k ng in the re Summary ment events haracteristic ol Credit par in Boise du mperature in chedule ise Temp (high) 102 95 101 I data anal ent event. e events an ll three eve alls regions. | 4 e model will veloped for teraction of 2012 Resea e predictive ping new re slightly cha odel, the reg ot providing y the averag tion estimate reductions oval of the “ ere complet of these ev icipants wer ing event da Pocatello du TF/Pocat Temp (hi 98 90 93 sis results fo ecause tem results are ts, showed t stimate the oth regions Temperatur rch Project t model was u ression form ging the met ession form tatistically si e difference . After addi as shown to verage to m d as part of nts, includin included in s ranged fro ing event da llo h) Con St 4 4 4 r each curtail eratures in eported indi e highest m ercent cycli (Boise & Po at start of c produce th pdated to ac las that use odology for las referenc nificant res etween ave g the results be statistica ximum kW he 2014 A/ high tempe ach curtail m 95 degree ys ranged fr rol Event rt Time :00pm :00pm :00pm ment event. oise differ fr idually. The ximum and g required t atello/Twin rtailment ev most statisti ount for the as inputs r delivering es d average k lts. The mod age and ma from the 201 ly significant eduction” es Cool Credit ature, event ent event th on July 31st m 90 degree Control Ev End Tim 7:00pm 7:00pm 7:00pm igure 1 also m the Twin uly 14th eve verage kW achieve the alls) based o n ” and “Per ally signific results of the sults from b imated maxi reduction l’s estimatio imum kW re 4 curtailmen (at an 80 pe alation used rogram. time period, t Idaho Pow to 102 degr s on July 31s ent Lengt (hrs) 3 3 3 shows an o alls/Pocatell t, which had eductions fo n an ent nt 2014 th 2012 um kW alues n of uctions, events, cent in the nd r called. es on to 98 Cycling Percent 65% 55% 55% erview of area, the both J C Cool Credit able 3. 2014 S Date & Hig Temp July Boise: 1 Poc/TF: July Boise: Poc/TF: ugust Boise: 1 Poc/TF: igure 1. 2014 S July 14th C The event cal emand redu emand redu as 1.28 kW - 0.20 0.40 0.60 0.80 1.00 1.20 1.40 1.60 kW R e d u c t i o n p e r P a r t i c i p a n t Program | 2014 I mmary Results h Perce Curtail 14 2 8 65 31 5 0 55 11 1 3 55 mmary Results urtailmen led on July 1 tion of 1.25 tion of 1.33 per participa AllJul 14 vg kW 65 pe pact Evaluatio f Executed Co nt en Regi All Boi Poc/ All Boi Poc/ All Boi Poc/ for Executed C t 4th used a 65 W per parti W per parti t, whereas i oiseul 14 PoJul Reduction p cent cycling | 5 trol Events n v Redu Part 1 e 1 F 1 0 e 0 F 0 1 e 1 F 0 rtailment Event percent curt ipant across ipant. In the Pocatello/T /TF14 AllJul 3 R r Participant 5 . kW tion per cipan R .25 .28 .04 .86 .91 .53 .00 .07 .57 ilment strate he three ho oise region, in Falls it w BoiseJul 31 Region and Max k percent cycli Max kW eduction per Participant 1.33 1.34 1.11 0.91 0.98 0.56 1.07 1.15 0.60 gy and resul rs of the eve the average s 1.04 kW p Poc/TFJul 31 Date kW Reduction g vg. kW Reduction Total 36,874 32,617 4,250 25,310 23,136 2,174 29,529 27,202 2,326 ed in a syste nt, and a ma demand red r participant Allug 11 Bu per Particip 55 perc - Max k Reducti Total 39,13 34,11 4,542 26,97 24,88 2,304 31,70 29,24 2,458 m wide aver imum single ction for the . The maxim ise 11 Poc/ug 1 nt nt cycling n - ge hour event m F1 l C Cool Credit emand redu articipant. igure 2 and articipants, r AM the follo ad profile. igure 2. July 14 s seen in Fi vent at 4pm nits, leading nly partly att vents showi result, the J odel. - 20,000 40,000 60,000 80,000 100,000 120,000 140,000 kW B Program | 2014 I tion for the igure 3 belo espectively, ing morning Curtailment Ev ure 3 below, to 73 degree to demand r ibuted to the g maximum uly 14th even 1: 0 0 P M 2: 0 0 P M 3: 0 0 P M aseline Energ pact Evaluatio oise area w present th or the July 1 to show the nt Results - Boi the tempera at 6pm. Thi duction resu curtailment demand red results for 4: 0 0 P M 5: 0 0 P M Curta | 6 s 1.34 kW p aggregate l th curtailmen extended pe e ure in Pocat is likely du lts that are a vent. This h ction results ocatello/Twi 7: 0 0 P M 8: 0 0 P M lment Event E r participant ad profiles f t event. Note iod for the c llo dropped to many pa tificially high pothesis is 40-50 perce Falls were 9: 0 0 P M 10 : 0 0 P M 11 : 0 0 P M Time nergy and in Poca r the Boise that the cha rtailment ev rom 98 degr ticipants the In other wor alidated by t t less than t ot used as i 12 : 0 0 A M 1: 0 0 A M urtailment Ev ello/Twin Fal nd Pocatell ts’ timefram nt load profil es at the st mostats turni ds, the dem e other two ose seen in puts to the u : 3: 0 0 A M 4: 0 0 A M ent Temp ls it was 1.11 /Twin Falls s are extend to meet th rt of the curt ng OFF their nd reduction ocatello/Twi he July 14th dated predi 5: 0 0 A M 6: 0 0 A M 7: 0 0 A M Baseline T kW per d to baseline ilment A/C seen was n Falls vent. As tive 0 10 20 30 40 50 60 70 80 90 100 110 Te m p e r a t u r e emp J C Cool Credit igure 3. July 14 July 31st C The event cal emand redu emand redu .91 kW per eduction for articipant. igure 4 and articipants, r - 2,000 4,000 6,000 8,000 10,000 12,000 14,000 16,000 18,000 20,000 kW B Program | 2014 I Curtailment Ev urtailmen led on July 3 tion of 0.86 tion of 0.91 articipant, w he Boise are igure 5 belo espectively, 1: 0 0 P M 2: 0 0 P M 3: 0 0 P M aseline Temp pact Evaluatio nt Results - Poc t 1st utilized a W per parti W per parti ereas in Po a was 0.98 k present th or the July 3 4: 0 0 P M 5: 0 0 P M Curtai | 7 atello/Twin Falls 5 percent cu ipant across ipant. In the atello/Twin per partici aggregate lst curtailmen 7: 0 0 P M 8: 0 0 P M lment Event T rtailment str he three ho oise area, t alls it was 0. ant and in P ad profiles f event. 9: 0 0 P M 10 : 0 0 P M 11 : 0 0 P M Timeemp C tegy and res rs of the eve e average d 3 kW per p catello/Twi r the Boise 12 : 0 0 A M 1: 0 0 A M urtailment Eve ulted in a sy nt, and a ma mand reduc rticipant. Th Falls it was nd Pocatell 3: 0 0 A M 4: 0 0 A M nt Temp tem wide av imum single tion for the e maximum d .56 kW per /Twin Falls 5: 0 0 A M 6: 0 0 A M 7: 0 0 A M Baseline T rage hour ent was mand 0 10 20 30 40 50 60 70 80 90 100 110 Te m p e r a t u r e emp A C Cool Credit igure 4. July 31 igure 5. July 31 August 11 The event cal emand redu emand redu - 20,000 40,000 60,000 80,000 100,000 120,000 140,000 kW B - 2,000 4,000 6,000 8,000 10,000 12,000 14,000 16,000 18,000 20,000 kW B Program | 2014 I Curtailment Ev Curtailment Ev th Curtailm led on Augu tion of 1.00 tion of 1.07 1: 0 0 P M 2: 0 0 P M aseline Energ 1: 0 0 P M 2: 0 0 P M aseline Energ pact Evaluatio nt Results - Boi nt Results - Poc ent st 11th utilized W per parti W per parti 3: 0 0 P M Curta 3: 0 0 P M Curta | 8 e atello/Twin Falls a 55 percen ipant across ipant. In the 4: 0 0 P M 5: 0 0 P M lment Event E 4: 0 0 P M 5: 0 0 P M lment Event E curtailment he three ho oise area, t 6: 0 0 P M Timenergy 6: 0 0 P M Timenergy trategy and rs of the eve e average d 7: 0 0 P M 8: 0 0 P M urtailment Ev 7: 0 0 P M 8: 0 0 P M urtailment Ev esulted in a nt, and a ma mand reduc 9: 0 0 P M ent Temp 9: 0 0 P M ent Temp ystem wide imum single tion for the e : 11 : 0 0 P M Baseline T 11 : 0 0 P M Baseline T average hour ent was 0 10 20 30 40 50 60 70 80 90 100 Te m p e r a t u r e emp 0 10 20 30 40 50 60 70 80 90 100 Te m p e r a t u r e emp C Cool Credit .07 kW per eduction for articipant. igure 6 Figu espectively, igure 6. August - 20,000 40,000 60,000 80,000 100,000 120,000 140,000 kW B Program | 2014 I articipant, w he Boise are e 7 below pr or the Augus 11 Curtailment 1: 0 0 P M 2: 0 0 P M aseline Energ pact Evaluatio ereas in Po a was 1.15 k sent the ag t 11th curtail vent Results - 3: 0 0 P M Curta | 9 atello/Twin per partici regate load ent event. oise 4: 0 0 P M 5: 0 0 P M lment Event E alls it was 0. ant and in P rofiles for th 6: 0 0 P M Timenergy 7 kW per p catello/Twi Boise and 7: 0 0 P M 8: 0 0 P M urtailment Ev rticipant. Th Falls it was ocatello/Twi 9: 0 0 P M ent Temp maximum d .60 kW per n Falls partic 10 : 0 0 P M 11 : 0 0 P M Baseline T mand ipants, 0 10 20 30 40 50 60 70 80 90 100 110 Te m p e r a t u r e emp P i i C Cool Credit igu e 7. August Predictive As part of the ycling strate ocatello/Twi urtailment e 2014 to ac able 4 and pact evalu omparison s oderate am or 2014 curt ignificantly i emand redu 012 to 2014 odel based ontinue into ould bring t ould be 1.3 - 2,000 4,000 6,000 8,000 10,000 12,000 14,000 16,000 18,000 20,000 kW B Program | 2014 I 11 Curtailment Model 2012 impact y and temp Falls) base ent” and “Pe ount for the able 5 belo tions with th ow a high a unts of vari ilment even the Boise r tion than ac Unfortunate solely on 201 uture progra e average m , and for Po 1: 0 0 P M 2: 0 0 P M aseline Energ pact Evaluatio vent Results - evaluation, rature inputs on an inde rcent cycling. esults of bot compare th estimated ount of vari bility for the s, the model gion’s case. ual demand y, there is n 4 data. If the years, Ida odel results atello/Twin 3: 0 0 P M Curta | 10 ocatello/Twin F predictive . The model endent varia ” s discuss 2012 and 2 actual maxi aximum de bility betwe ocatello/Twi predicted lo onversely, eduction. Th t a sufficient re is reason o Power co r 2014 up t alls it would 4: 0 0 P M 5: 0 0 P M lment Event E lls odel was de tilizes a reg ble represen d in the Met 14 curtailm um deman and reductio n model out n Falls regio er demand r or most 201 ese results r ample size o believe tha ld consider match the a e 1.08. 6: 0 0 P M Timenergy eloped that ession form ing the inter odology se nt events. reduction re ns output by uts and act . eduction tha curtailment flect the pro rom 2014 cu t the improv ultiplying th tual results. 7: 0 0 P M 8: 0 0 P M urtailment Ev stimates loa la for each r ction of “Te tion above, t sults in the t the model. T al results for actual dem vents, the ram’s incre rtailment eve d performan model’s for For the Bois 9: 0 0 P M ent Temp reductions gion (Boise perature at e model wa e 2012 and he results of the Boise re nd reductio odel predict sed perform nts to create e seen in 20 ula by a fac region, that 10 : 0 0 P M 11 : 0 0 P M Baseline T based on tart of updated 014 his ion, and , d higher nce from a new 14 will or that factor 0 10 20 30 40 50 60 70 80 90 100 110 Te m p e r a t u r e emp N r b C Cool Credit able 4. Predicti Curtailme Event 12-Jul-12 19-Jul-12 31-Jul-12 13-Aug-12 16-Aug-12 20-Aug-12 22-Aug-12 14-Jul-14 31-Jul-14 11-Aug-14 Average able 5. Predicti Curtailme Event 12-Jul-12 19-Jul-12 31-Jul-12 13-Aug-12 16-Aug-12 20-Aug-12 22-Aug-12 31-Jul-14 11-Aug-14 Average Note: The July are temperatu etween the m Program | 2014 I e Model Output nt Tem of e Model Output nt Tem of 14th curtailme e profile (25 d del’s predicte mpact Evaluatio Compared to at Start Event 05 04 97 97 93 93 90 00 93 01 97 Compared to at Start Event 99 93 94 93 91 85 87 89 93 92 nt event was n gree drop ov demand red n | 11 ctual - Boise Percent Cycling 60% 65% 70% 50% 75% 65% 100% 65% 55% 55% 66% ctual - Pocatell Percent Cycling 60% 65% 70% 50% 75% 65% 100% 55% 55% 66% ot included as r two hours). ctions and ac Max kW Red Predicted by 1.03 1.08 0.97 0.73 0.92 0.81 1.07 0.98 0.70 0.87 0.92 /Twin Falls ax kW Red redicted by 0.73 0.66 0.72 0.53 0.70 0.50 0.78 0.51 0.57 0.63 an input to the hus, the July ual demand r duction Model ct k ction odel ct k predictive mo 14 e ent is no ductions. ual Maximum Reduction 1.14 0.99 0.89 0.40 0.83 0.58 0.86 1.34 0.98 1.15 0.92 al Maximum Reduction 0.69 0.66 0.90 0.44 0.59 0.52 0.75 0.56 0.60 0.63 del regression included in th m Percent Differenc -9.7% 9.4% 9.5% 81.5% 9.9% 39.4% 23.8% -26.6% -28.2% -24.2% 8.5% Percent Differenc 5.3% 0.5% -19.2% 22.2% 18.5% -3.6% 3.5% -9.8% -4.3% 1.5% formula due to s table’s com e the day’s arison C t i C Cool Credit Conclusi The 2014 im s intended, rid. The res articipant, re ourly deman he distinct w cludes regi ocatello/Twi rogram | 2014 I ons pact evaluatio nd, properly lts of the an spectively, f d reduction ather patter n-specific re Falls regio pact Evaluatio n of the A/C maintained, lyses showe r the curtail as 1.25, 0.8 s between t ults. Driven were on av | 12 ool Credit p an be relied maximum ent events h , and 1.00 k e Boise and y cooler te rage 40 per ogram test on to provid ingle hour d ld on July 1 per partici Pocatello/T peratures, th ent less than vents confir dispatchabl mand reduc th, July 31st, ant, respecti in Falls regio e maximum those in the ed that the demand sa ions of 1.33, and August 1 vely, for the ns, each cur emand redu Boise region rogram is o ings to the 0.91, and 1. 1th. The ave hree events. ailment even ctions seen i . erating lectricity 7 kW per age Due to t analysis the 2013  Custom  Efficiency  Program  Process  and   Impact  Evaluation                                                                                                               February 4, 2015     Alaska Idaho Power Company Custom Efficiency Program Process and Impact Evaluation Final Report Evergreen Economics 2013  Custom  Efficiency  Program  Process  and   Impact  Evaluation          Evergreen  Economics,  Page i       Table of Contents Executive  Summary  ............................................................................................................................  iii   1  Introduction  ....................................................................................................................................  1   1.1  Program  Background  ..........................................................................................................................  1   1.2  Evaluation  Objectives  ..........................................................................................................................  2   1.3  Impact  Evaluation  Overview  .............................................................................................................  3   1.4  Process  Evaluation  Overview  ...........................................................................................................  4   2  Evaluation  Methods  ......................................................................................................................  5   2.1  Impact  Analysis  Methods  ...................................................................................................................  5   2.2  Process  Evaluation  Methods  .............................................................................................................  8   3  Impact  Analysis  Results  .............................................................................................................  10   3.1  Summary  of  Program-­‐level  Results  ..............................................................................................  10   3.2  Detailed  Impact  Results  by  Measure  Category  .........................................................................  12   4  Process  Evaluation  Results  .......................................................................................................  17   4.1  Implementer  Interviews  ..................................................................................................................  17   4.2  SCE  Trade  Ally  Interviews  ................................................................................................................  20   4.3  SCE  Participant  Interviews  ..............................................................................................................  23   4.4  ROCEE  Participant  Interviews  ........................................................................................................  26   4.5  WWEEC  Participant  Interviews  .....................................................................................................  30   4.6  Summary  of  Custom  Efficiency  Interviews  by  MDC  Research  and  IPC  .............................  35   5  Conclusions  and  Recommendations  .....................................................................................  38   5.1  Impact  Evaluation  Findings  and  Conclusions  ...........................................................................  38   5.2  Process  Evaluation  Findings  and  Conclusions  .........................................................................  38   5.3  Impact  Evaluation  Recommendations  ........................................................................................  40   5.4  Process  Evaluation  Recommendations  .......................................................................................  41   6  Appendix  A  –  On-­‐site  Reports  ..................................................................................................  44   7  Appendix  B  –  Participant,  Trade  Ally,  and  Implementer  Interview  Guides  ............  56         2013  Custom  Efficiency  Program  Process  and   Impact  Evaluation          Evergreen  Economics,  Page ii       List of Tables TABLE  1:  2013  CUSTOM  EFFICIENCY  PROGRAM  PARTICIPATION  AND  REALIZATION  RATES  ..........................  IV   TABLE  2:  2013  CUSTOM  EFFICIENCY  PROGRAM  PARTICIPATION  AND  REALIZATION  RATES  ...........................  4   TABLE  3:  2013  CUSTOM  EFFICIENCY  INTERVIEWS  SUMMARY  ..............................................................................  4   TABLE  4:  2013  CUSTOM  EFFICIENCY  PROGRAM  IMPACT  EVALUATION  SAMPLE  ................................................  6   TABLE  5:  SUMMARY  OF  IMPACT  RESULTS  (KWH)  .................................................................................................  10   TABLE  6:  SAMPLE  AND  PROGRAM  POPULATION  SAVINGS  (KWH)  ......................................................................  10   TABLE  7:  SUMMARY  OF  IMPACT  RESULTS  (KW)  ...................................................................................................  11   TABLE  8:  SAMPLE  AND  PROGRAM  POPULATION  SAVINGS  (KW)  .........................................................................  11   TABLE  9:  CONFIDENCE  INTERVALS  AND  RELATIVE  PRECISION  (KWH)  .............................................................  12   TABLE  10:  CONFIDENCE  INTERVALS  AND  RELATIVE  PRECISION  (KW)  .............................................................  12   TABLE  11:  PROJECT-­‐LEVEL  SAVINGS  ADJUSTMENTS  (LIGHTING)  ......................................................................  13   TABLE  12:  PROJECT-­‐LEVEL  SAVINGS  ADJUSTMENTS  (REFRIGERATION)  ..........................................................  14   TABLE  13:  PROJECT-­‐LEVEL  SAVINGS  ADJUSTMENTS  (OTHER)  ...........................................................................  15   TABLE  14:  2013  CUSTOM  PROJECT  SAVINGS  SUMMARY  (FULL  SAMPLE)  ........................................................  16   TABLE  15:  2013  CUSTOM  EFFICIENCY  INTERVIEWS  SUMMARY  ........................................................................  17   TABLE  16:  ON-­‐SITE  RESULTS  PROJECT  IND0839  ...............................................................................................  44   TABLE  17:  REGRESSION  RESULTS  PROJECT  IND0839  ........................................................................................  46   TABLE  18:  ON-­‐SITE  RESULTS  PROJECT  IND0944  ...............................................................................................  47   TABLE  19:  CHANGES  TO  SAVINGS  CALCULATION  PARAMETERS  PROJECT  IND0944  .....................................  49   TABLE  20:  ON-­‐SITE  RESULTS  PROJECT  IND0930  ...............................................................................................  50   TABLE  21:  CHANGES  TO  SAVINGS  INPUT  PARAMETERS  PROJECT  IND0930  ...................................................  52   TABLE  22:  ON-­‐SITE  RESULTS  PROJECT  IND0872  AND  IND0888  ...................................................................  53   TABLE  23:  CHANGES  TO  SAVINGS  INPUT  PARAMETERS  PROJECT  IND0872  AND  IND0888  .......................  55     List of Figures FIGURE  1:  SCE  PARTICIPANT  SATISFACTION  (N=4)  .............................................................................................  26   FIGURE  2:  ROCEE  PARTICIPANT  SATISFACTION  (N=3)  ......................................................................................  29   FIGURE  3:  WWEEC  PARTICIPANT  SATISFACTION  (N=4)  ...................................................................................  34   2013  Custom  Efficiency  Program  Process  and   Impact  Evaluation          Evergreen  Economics,  Page iii       Executive Summary Evergreen  Economics,  along  with  SBW  Consulting,  was  hired  by  Idaho  Power  Company   (IPC)  to  conduct  a  process  and  impact  evaluation  of  the  Custom  Efficiency  program.  The   Custom  Efficiency  program  is  an  incentive  based  program  designed  to  encourage   commercial  and  industrial  customers  to  install  equipment,  systems,  or  processes  that   increase  the  energy  efficiency  of  their  operations.     The  2013  Custom  Efficiency  program  also  included  two  separate  offerings:  Streamlined   Custom  Efficiency  (SCE)  and  Refrigeration  Operators  Coaching  for  Energy  Efficiency   (ROCEE).  IPC  has  also  developed  a  wastewater  offering,  Wastewater  Energy  Efficiency   Cohort  (WWEEC)  for  municipalities.  All  three  offerings  were  new  beginning  in  2013  and   are  implemented  by  Cascade  Energy.  The  SCE  offering  is  designed  to  provide  streamlined   incentives  for  smaller  projects  that  would  otherwise  fit  into  the  Custom  Efficiency  program.   The  ROCEE  and  WWEEC  offerings  utilize  a  cohort  approach  to  provide  training,  education,   audits,  energy  management  software,  and  technical  assistance  for  implementation  of   energy  efficient  process  changes  or  improvements.   Impact  Evaluation   The  primary  objectives  of  the  impact  evaluation  were  to  measure  kWh  and  kW  impacts,   provide  ex-­‐post  savings  and  realization  rates,  and  provide  recommendations  to  enhance   future  engineering  analysis  and  accuracy  of  reported  program  savings.   To  address  the  impact  evaluation  objectives,  the  evaluation  team  selected  a  stratified   random  sample  of  30  projects  and  conducted  an  engineering  analysis,  which  included  desk   reviews  for  all  sampled  projects  and  on-­‐site  verification  for  five  projects.  For  lighting   projects,  the  evaluation  team  reviewed  whether  projects  were  inside  a  conditioned  space   and  then  used  Bonneville  Power  Administration’s  lighting  tool  to  calculate  heating,   ventilating  and  air  conditioning  (HVAC)  interactive  effects  for  lighting.  Once  all  engineering   reviews  were  complete,  the  evaluation  team  calculated  ex-­‐post  kWh  and  kW  savings  for  the   sampled  projects  along  with  realization  rates.  The  team  then  used  the  realization  rates   calculated  for  the  review  sample  to  calculate  ex-­‐post  kWh  and  kW  savings  for  the  entire   2013  participant  population.  The  results  of  the  impact  evaluation  activities  are  shown  in   Table  1.  The  realization  rate  for  kWh  savings  and  kW  savings  was  99  percent  and  136   percent,  respectively.  From  a  statistical  standpoint,  the  relative  precision  achieved  for  kWh   impacts  was  90/3  and  for  kW  impacts  was  90/4.   2013  Custom  Efficiency  Program  Process  and   Impact  Evaluation          Evergreen  Economics,  Page iv       Table  1:  2013  Custom  Efficiency  Program  Participation  and  Realization  Rates   Measure   Category   Participation   Total   Ex-­‐Ante   kWh   Savings   Total   Ex-­‐Ante   kW   Savings   Total   kWh   Realization   Rate   kW   Realization   Rate   Lighting  34  9,777,630  1,076.6  98%  142%   Refrigeration  22  3,786,819  435.9  90%  88%   Other  17  7,722,787  793.5  108%  157%   Total  73  21,287,236  2,306.0  99%  136%     Findings  from  the  impact  evaluation  indicate  that  realization  rates  are  high  and  IPC   currently  provides  a  high  level  of  internal  review  for  each  custom  project.  Lighting   interactive  effects  resulted  in  a  slight  reduction  in  savings  overall,  less  than  two  percent.     Going  forward,  the  evaluation  team  recommends  that  Custom  Efficiency  projects  with  large   savings  receive  measurement  and  verification  (M&V),  but  that  the  internal  IPC  review  of   project  applications  can  likely  be  reduced.  Additionally,  the  duration  of  installation   metering  should  be  based  on  the  variability  of  the  equipment  operating  conditions.  Finally,   IPC  should  modify  the  lighting  tool  to  include  HVAC  interactive  effects  so  that  these  are   accurately  captured  within  the  ex-­‐ante  savings  estimates.   Process  Evaluation   The  primary  objectives  of  the  process  evaluation  were  to  evaluate  program  design,   program  processes,  and  participant  satisfaction,  as  well  as  to  provide  early  feedback  on  the   three  new  offerings.   To  address  the  process  evaluation  objectives,  the  evaluation  team  conducted  in-­‐depth   interviews  with  implementers  of  the  three  new  offerings,  SCE  trade  allies,  SCE  participants,   ROCEE  participants,  and  WWEEC  participants.  The  evaluation  team  also  reviewed  results   from  interviews  with  Custom  Efficiency  participants  and  non-­‐participants  conducted  by   MDC  Research  for  IPC  earlier  this  year.   Overall,  the  Custom  Efficiency  program  and  SCE  offering  are  well  received  by  participants,   but  there  is  low  awareness  of  the  program  and  other  IPC  offerings.  SCE  participants   reported  some  difficulty  with  applications  and  the  time  it  takes  to  receive  an  incentive  but   were  generally  satisfied  with  their  experience.  Trade  allies  were  the  primary  source  of   awareness  for  the  SCE  offering.   The  cohort  approach  appears  to  be  working  well  for  the  ROCEE  and  WWEEC  offerings,  but   there  has  been  some  difficulty  with  the  ROCEE  participants  getting  enough  support  from   upper  management  at  the  participating  facilities  for  the  implementation  of  all  action  items   to  take  place.  One  major  benefit  to  the  ROCEE  and  WWEEC  cohorts  has  been  the  creation  of   2013  Custom  Efficiency  Program  Process  and   Impact  Evaluation          Evergreen  Economics,  Page v       a  network  of  refrigeration  and  wastewater  professionals,  which  has  proved  to  be  a  valuable   resource  for  feedback  and  new  ideas.   The  evaluation  team  recommends  that  IPC  increase  the  marketing  and  outreach  for  the   Custom  Efficiency  program.  Awareness  is  low  among  participants  and  non-­‐participants,   and  many  acknowledged  a  desire  to  know  more  about  other  programs  IPC  offers.  For  the   SCE  offering,  Cascade  Energy  should  continue  to  assist  participants  with  energy  savings   analysis  and  completing  applications,  and  should  let  participants  know  that  this  assistance   is  available.  If  possible,  IPC  should  look  for  ways  to  speed  up  or  streamline  the  application   process  and  rebate  process,  as  these  were  the  main  sources  of  dissatisfaction  among   participants.     For  the  ROCEE  offering,  IPC  should  ensure  that  all  recruitment  activities  are  targeted  at   both  upper  management  and  technician  staff  to  get  full  support  for  the  offering  before   enrolling  participants.  IPC  should  also  review  and  consider  the  recommendations  from   Cascade  Energy  provided  in  its  Year  1  ROCEE  Summary  Report.  For  the  WWEEC  offering,   Cascade  could  provide  additional  support  to  participants  in  the  form  of  engineers   specialized  in  wastewater  treatment  and  could  provide  assistance  for  WWEEC  participants   who  need  to  prepare  project  proposals  for  internal  approval  of  efficiency  projects.     2013  Custom  Efficiency  Program  Process  and   Impact  Evaluation          Evergreen  Economics,  Page 1       1 Introduction 1.1 Program Background The  Idaho  Power  Company  (IPC)  Custom  Efficiency  program  is  an  incentive-­‐based  program   designed  to  encourage  commercial  and  industrial  customers  to  install  equipment,  systems,   or  processes  that  increase  the  energy  efficiency  of  their  operations.  Customers  who  wish  to   receive  a  financial  incentive  through  this  program  are  required  to  submit  a  pre-­‐approval   application  for  review  by  IPC  to  determine  project  viability  and  cost-­‐effectiveness.   Maximum  incentives  do  not  exceed  70  percent  of  total  project  cost  or  $0.12  per  annual   kWh  saved,  whichever  is  less.  This  program  also  encourages  and  assists  commercial  and   industrial  customers  to  use  electricity  in  an  economically  efficient  manner  through   education  and  information,  expert  energy  audits,  and  monitoring  and  verification.     The  2013  Custom  Efficiency  program  included  two  new  offerings:  Refrigeration  Operators   Coaching  for  Energy  Efficiency  (ROCEE)  and  Streamlined  Custom  Efficiency  (SCE).  ROCEE   provides  technical  training,  audits  and  expert  advice  for  customers  with  complex   refrigeration  systems.  SCE,  which  is  being  administered  by  a  third-­‐party  contractor,   provides  streamlined  incentives  for  smaller  projects.  Measures  included  in  the  SCE   component  are  compressed  air,  fast  acting  doors  in  cold  storage,  refrigeration  controllers,   and  variable  speed  drives.   IPC  has  also  developed  a  wastewater  offering,  Wastewater  Energy  Efficiency  Cohort   (WWEEC)  for  municipalities,  and  began  recruiting  customers  in  2013.  The  cohort  approach   may  increase  cost-­‐effectiveness  for  such  programs  that  require  substantial  technical   guidance.  The  ROCEE  program  and  Energy  Trust  of  Oregon  (for  Commercial  Real  Estate   Strategic  Energy  Management)  are  using  similar  cohort  approaches.  IPC  customers  are   active  participants  in  regional  offerings  including  the  Northwest  Energy  Efficiency   Alliance’s  Industrial  Training  project.  IPC  co-­‐funds  this  effort,  doubling  the  number  of   trainings  offered  in  its  territory.     Within  this  program  context,  IPC  contracted  with  the  Evergreen  Economics  evaluation   team  to  conduct  an  impact  evaluation  of  the  2013  Custom  Efficiency  Program  and  a  process   evaluation  of  current  Custom  Efficiency  Program  processes.  The  evaluation  team  consisted   of  the  following  firms:   • Evergreen  Economics,  which  was  the  prime  contractor,  was  involved  in  all  project   tasks,  and  was  the  lead  author  of  the  evaluation  report;  and   • SBW  Consulting,  which  conducted  the  engineering  analysis  including  the  desk   reviews  and  on-­‐site  verifications.   This  report  presents  the  methods  and  findings  of  the  impact  and  process  evaluations,  as   well  as  overarching  evaluation  conclusions  and  recommendations.     2013  Custom  Efficiency  Program  Process  and   Impact  Evaluation          Evergreen  Economics,  Page 2       1.2 Evaluation Objectives The  Evergreen  team  began  the  evaluation  with  a  project  initiation  meeting  held  at  IPC   offices  on  June  24,  2014.  During  that  meeting,  the  evaluation  team  and  IPC  established  the   research  objectives  that  were  to  guide  this  evaluation.   The  key  objectives  identified  for  the  impact  evaluation  include:   • Measuring  and  verifying  the  energy  (kWh  and  kW)  and  non-­‐energy  impacts   attributable  to  the  2013  Custom  Efficiency  program;     • Providing  credible  and  reliable  ex-­‐post  program  energy  savings  and  realization   rates  and  non-­‐electric  impact  estimates  attributed  to  the  Custom  Efficiency  program   for  the  2013  program  year;  and   • Reporting  findings  and  observations,  and  providing  recommendations  that  would   enhance  the  effectiveness  of  future  engineering  analysis  and  the  accurate  and   transparent  reporting  of  program  savings.     The  key  objectives  identified  for  the  process  evaluation  include:   • Evaluating  program  design  including  program  mission,  logic  and  use  of  best   practices;   • Evaluating  program  implementation  including  quality  control,  operational  practice   and  outreach;   • Evaluating  program  administration  including  program  oversight,  staffing,   management,  training,  documentation  and  reporting;   • Evaluating  participant  and  stakeholder  response  including  customer  interaction  and   satisfaction;  and   • Reporting  findings  and  observations  and  providing  recommendations  that  enhance   program  effectiveness.   A  number  of  more  specific  research  questions  and  objectives  emerged  as  a  result  of  the   evaluation  team's  conversations  with  IPC  staff.  The  researchable  issues  born  of  those   conversations  are  as  follows:   • Does  IPC  need  more  third-­‐party  measurement  and  verification  (M&V)?  Or  are  on-­‐ sites  and  invoice  review  sufficient?     • What  project  size  should  require  M&V?   • Is  current  level  of  internal  IPC  review  appropriate  for  project  applications  (two  IPC   reviewers  for  each),  or  could  they  get  by  with  less?   • How  much  post-­‐installation  metering  is  recommended?  IPC  does  logging  for  bigger   projects,  but  would  like  guidance  on  how  much  is  recommended,  while  balancing   accuracy  in  savings  with  providing  incentives  in  a  timely  manner.     • Provide  numeric  score  for  customer  satisfaction  in  participant  interviews.   • Should  IPC  representatives  be  visiting  customers  more?   • What  can  IPC  do  to  market  the  program  better?   • Provide  early  feedback  on  the  three  new  offerings:  SCE,  ROCEE,  and  WWEEC.   2013  Custom  Efficiency  Program  Process  and   Impact  Evaluation          Evergreen  Economics,  Page 3         The  evaluation  team  addressed  all  of  the  objectives  listed  in  this  section  through  the  team's   impact  or  process  evaluation  activities,  and  the  resulting  conclusions  and   recommendations  are  included  at  the  end  of  this  report.     1.3 Impact Evaluation Overview The  impact  evaluation  analysis  consisted  of  the  following  activities:     1. File  Review.  Engineers  from  the  evaluation  team  completed  a  desk  review  of  savings   for  a  sample  of  2013  custom  projects  based  on  the  project  application  files  maintained   by  IPC.  For  the  review,  the  team  drew  a  stratified  random  sample  of  projects  to  achieve   a  90/10  level  of  relative  precision.  IPC  provided  additional  detail  on  these  projects  as   requested  by  the  evaluation  team.       2. Site  Visit.  The  evaluation  team  selected  a  sample  of  three  projects  for  on-­‐site   verification  visits.  The  team  chose  these  sites  as  they  involved  more  complicated   projects  and  therefore  would  benefit  most  from  a  site  visit  in  addition  to  a  desk  review.   Information  collected  during  the  site  visits  included  details  on  the  baseline  conditions,   removed  equipment,  and  current  operating  conditions  that  might  affect  energy  savings   achieved  by  the  project.       3. Re-­‐estimate  Savings.  The  evaluation  team  re-­‐estimated  project  savings  (kWh  and  kW)   for  all  sampled  projects  based  on  the  results  of  the  file  review  and  on-­‐sites.  Based  on   the  re-­‐estimated  ex-­‐post  savings,  the  team  calculated  realization  rates  that  reflect  the   portion  of  ex-­‐ante  savings  that  were  actually  achieved.  The  team  then  used  the   realization  rates  calculated  for  the  review  sample  to  calculate  ex-­‐post  kWh  and  kW   savings  for  the  entire  2013  participant  population.     Table  2  shows  the  2013  participation  levels  and  the  adjusted  ex-­‐post  savings.  For  sampling   purposes,  the  evaluation  team  placed  program  participants  into  three  main  measure   categories:  Lighting,  Refrigeration,  and  Other.  The  team  based  these  categories  on  the  final   measure  category  provided  in  the  IPC  program  tracking  data.  This  measure  categorization   scheme  was  designed  to  provide  a  well-­‐balanced  mix  of  project  types  and  to  avoid  a  sample   dominated  by  one  measure  category  (that  is,  lighting,  which  represents  approximately  46   percent  of  both  customers  and  energy  savings).     As  shown  in  Table  2,  there  were  73  participants  in  the  2013  Custom  Efficiency  Program,   with  reported  ex-­‐ante  savings  of  21,287,236  kWh  and  2,306  kW.  As  shown  in  the  right   hand  side  of  the  table,  the  impact  evaluation  resulted  in  ex-­‐post  savings  that  closely   matched  the  original  ex-­‐ante  values  for  kWh  (realization  rate  =  99  percent)  and  exceeded   the  original  kW  savings  (realization  rate  =  136  percent).     2013  Custom  Efficiency  Program  Process  and   Impact  Evaluation          Evergreen  Economics,  Page 4       Table  2:  2013  Custom  Efficiency  Program  Participation  and  Realization  Rates   Measure   Category   Participation   Total   Ex-­‐Ante   kWh   Savings   Total   Ex-­‐Ante   kW   Savings   Total   kWh   Realization   Rate   kW   Realization   Rate   Lighting  34  9,777,630  1,076.6  98%  142%   Refrigeration  22  3,786,819  435.9  90%  88%   Other  17  7,722,787  793.5  108%  157%   Total  73  21,287,236  2,306.0  99%  136%     Section  2.1  and  Section  3  of  this  report  provide  additional  detail  on  the  impact  evaluation   analysis  methods  and  results,  respectively.     1.4 Process Evaluation Overview The  process  evaluation  consisted  of  developing  an  interview  guide  and  conducting   interviews  with  implementers,  trade  allies,  and  participants  of  the  SCE,  ROCEE,  and   WWEEC  offerings.  Evergreen  worked  with  IPC  staff  to  develop  an  interview  guide  that   would  gather  information  on  the  research  objectives  and  provide  early  feedback  on  the   three  new  offerings.   Table  3  summarizes  the  targets  for  number  of  interviews  with  each  group  and  how  many   were  completed.  In  all  cases  except  for  SCE  participants,  Evergreen  was  able  to  reach  the   goal,  completing  three  interviews  with  Cascade  Energy  implementation  staff,  five   interviews  with  SCE  trade  allies,  four  interviews  with  SCE  participants,  three  interviews   with  ROCEE  participants,  and  four  interviews  with  WWEEC  participants.  Due  to  the   difficulty  of  recruiting  SCE  participants  to  be  interviewed,  the  evaluation  team  could  not   reach  the  goal  for  this  group.   Table  3:  2013  Custom  Efficiency  Interviews  Summary   Interview  Target  Group   Participation   Total  Interview  Goal   Interviews   Completed   Implementers  3  3  3   SCE  Trade  Allies  13  5  5   SCE  Participants  19*  8  4   ROCEE  Participants  8  3  3   WWEEC  Participants  10  4  4   Total  53  23  19   *Note:  SCE  participants  shown  here  only  include  those  with  completed  and  paid  projects.         2013  Custom  Efficiency  Program  Process  and   Impact  Evaluation          Evergreen  Economics,  Page 5       2 Evaluation Methods 2.1 Impact Analysis Methods 2.1.1 Sampling Plan Immediately  following  the  project  initiation  meeting,  the  evaluation  team  began  developing   a  sampling  plan  for  the  desk  reviews.  The  sampling  strategy  utilized  a  stratified  random   sampling  approach  with  a  target  of  achieving  a  minimum  of  90/10  relative  precision  for  the   entire  Custom  Efficiency  Program.  A  sample  of  this  precision  level  allows  for  extrapolating   the  sample  results  to  the  participant  population  with  a  high  degree  of  confidence  (for   example,  the  evaluation  team  could  be  90  percent  confident  that  the  sample  average  was   within  10  percent  of  the  true  population  average).  To  achieve  this  level  of  precision,  the   evaluation  team  developed  sample  strata  based  on  three  general  measure  categories:   Lighting,  Refrigeration,  and  Other  (encompassing  all  other  project  types).  Stratifying  based   on  measure  type  provided  two  important  benefits.  First,  the  stratified  sample  allowed  for   meeting  the  90/10  relative  precision  criterion  with  a  fewer  number  of  sample  points   compared  to  simple  random  sampling  without  stratification.  Second,  using  a  stratification   based  on  measure  category  ensured  that  the  sample  would  not  be  overly  dominated  by   lighting  projects  and  allowed  for  a  mix  of  project  types.     The  final  sampling  plan  for  the  desk  reviews  and  on-­‐sites  is  shown  in  Table  4.  The   evaluation  team  first  grouped  projects  by  general  measure  category  (Lighting,   Refrigeration,  and  Other),  as  shown  in  Column  A.  Within  each  measure  category,  the   evaluation  team  then  grouped  projects  by  size,  with  projects  that  account  for  the  first  25   percent  of  savings  in  stratum  1,  the  next  50  percent  in  stratum  2,  and  the  remaining  25   percent  in  stratum  3.  The  team  also  assigned  projects  to  a  certainty  stratum  when  the   project  comprised  10  percent  or  more  of  the  total  savings  in  that  measure  category.  In   some  cases,  the  team  assigned  all  projects  within  stratum  1  to  the  certainty  stratum;   therefore,  stratum  1  does  not  appear  in  the  table  below  for  Refrigeration  and  Other   measures.  Column  F  summarizes  the  total  kWh  contained  in  each  stratum  based  on  this   allocation.     Column  D  shows  the  total  of  sites  selected  for  on-­‐sites  (3),  and  Column  E  shows  the  number   of  projects  selected  for  a  desk  review  (27).  All  projects  within  the  certainty  stratum  are   selected  for  either  an  on-­‐site  or  desk  review.1  In  total,  the  evaluation  desk  review  and  on-­‐ site  analysis  covered  over  66  percent  of  total  program  savings.  The  combination  of  on-­‐sites   and  desk  reviews  meets  the  requirements  of  at  least  10  percent  precision  at  the  90  percent   level  of  confidence  for  each  of  the  three  measure  group  categories,  as  well  as  for  the   Custom  Efficiency  Program  as  a  whole.                                                                                                                   1  Note  that  sites  chosen  for  on-­‐sites  also  received  a  desk  review,  but  for  sampling  purposes  they  are  included   as  part  of  the  on-­‐site  sample  only.     2  The  most  recent  version  of  BPA’s  Lighting  Calculator  can  be  found  at:   2013  Custom  Efficiency  Program  Process  and   Impact  Evaluation          Evergreen  Economics,  Page 6       Table  4:  2013  Custom  Efficiency  Program  Impact  Evaluation  Sample     A  B  C  D  E  F  G  H   Measure   Category  Strata   Total   Number   of   Projects   On-­‐site   Sample   Size   Desk   Review   Sample   Size   Ex-­‐Ante   kWh   in  Stratum   Ex-­‐Ante   kWh   in  Sample   Percent  of   Ex-­‐Ante   kWh   Sampled   Lighting   1  1  0  1  941,384  941,384  100.0%   2  14  0  7  5,221,665  2,132,626  40.8%   3  18  0  5  2,462,466  805,975  32.7%   Certainty  1  0  1  1,152,115  1,152,115  100.0%   Total  34  0  14  9,777,630  5,032,100  51.5%   Refrigeration   2  1  0  1  278,732  278,732  100.0%   3  17  0  3  1,088,536  386,366  35.5%   Certainty  4  2  2  2,419,551  2,419,551  100.0%   Total  22  2  6  3,786,819  3,084,649  81.5%   Other   2  1  0  1  621,078  621,078  100.0%   3  12  0  3  2,066,827  295,918  14.3%   Certainty  4  1  3  5,034,882  5,034,882  100.0%   Total  17  1  7  7,722,787  5,951,878  77.1%   Total     73  3  27  21,287,236  14,068,627  66.1%     The  evaluation  team  conducted  an  initial  review  of  project  documentation  for  the  nine   projects  in  the  certainty  stratum  to  identify  those  that  would  most  benefit  from  a  site  visit.   The  on-­‐site  sample  focused  on  projects  that  included  complicated  measures,  lacked  clarity   in  calculations  or  assumptions,  or  could  otherwise  benefit  from  an  on-­‐site  review.  The   evaluation  team  excluded  lighting  projects  from  the  on-­‐site  sample  because  these  projects   typically  have  straightforward  savings  calculations  and  are  easily  verified  by  a  desk  review.   Finally,  the  team  excluded  any  project  sites  that  IPC  had  recently  visited  for  monitoring  and   verification  work  from  the  sample  to  avoid  over-­‐burdening  the  customer  with  site  visits.   Upon  selecting  three  projects  for  on-­‐sites,  the  evaluation  team  discovered  that  two  of  these   customers  had  actually  completed  two  projects  each.  This  resulted  in  a  total  of  five  projects   being  covered  across  three  participants  in  the  final  on-­‐site  sample.   2.1.2 Review of Savings 2.1.2.1 Desk Reviews To  conduct  the  desk  review  of  project-­‐level  savings,  the  evaluation  team  requested  all   available  documentation  for  each  of  the  projects  included  in  the  sample.  This  included  the   original  project  application,  initial  ex-­‐ante  savings  estimates,  project  review  information   2013  Custom  Efficiency  Program  Process  and   Impact  Evaluation          Evergreen  Economics,  Page 7       conducted  by  the  IPC  program  engineers,  engineering  model  results,  and  any  other   information  that  IPC  had  in  its  program  tracking  files  for  these  projects.     Once  assembled,  the  evaluation  team  replicated  the  savings  calculations  and  then  looked   for  any  opportunities  where  it  could  refine  the  savings  estimates.  Areas  that  could  have   been  changed  in  the  calculations  included  the  basic  input  parameters,  assumed  efficiency   levels,  baseline  assumptions,  and/or  changes  to  the  overall  savings  calculation  algorithm.   Throughout  this  process,  the  evaluation  team  discussed  project  documentation  and   calculation  details  with  IPC  staff  to  clarify  various  aspects  of  the  savings  estimates.  Based   on  reviews  of  calculation  inputs,  assumptions,  and  all  data  provided,  the  evaluation  team   re-­‐calculated  savings  where  necessary  to  obtain  the  verified  ex-­‐post  kWh  and  kW  savings   and  realization  rates  for  each  project.  The  evaluation  results  section  below  includes   additional  detail  on  changes  made  to  specific  projects.     2.1.2.2 On-sites With  the  assistance  of  IPC  staff  and  account  managers,  the  evaluation  team  engineers   contacted  each  of  the  three  sites  and  made  arrangements  for  a  site  visit.  The  engineers   gathered  information  that  would  be  used  to  represent  both  baseline  and  efficient-­‐case   conditions  for  the  project  during  the  site  visit.  For  each  site  visited,  the  evaluation  tam   gathered  additional  information  on  the  project  through  discussion  with  operators,   inspecting  the  as-­‐operated  condition  of  the  equipment,  and  (if  applicable)  reviewing   control  settings  that  affect  equipment  operation.  The  evaluation  team  used  the  results  of   these  site  visits  in  combination  with  the  desk  reviews  to  verify  kWh  and  kW  savings  for  the   five  projects  covered  by  the  three  site  visits.     2.1.2.3 Interactive Effects Part  of  the  desk  reviews  involved  estimating  HVAC-­‐lighting  interactive  effects  where   appropriate.  The  desk  review  sample  contained  12  projects  involving  lighting  retrofits  in   conditioned  spaces  where  calculating  interactive  effects  is  appropriate.  For  these  projects,   IPC  provided  the  Lighting  Calculator  tool  that  was  used  to  calculate  the  energy  savings   along  with  supplemental  project  information  needed  to  estimate  interactive  effects.  The   supplemental  information  included  the  facility  type,  the  space  heating  fuel  type,  and  space   cooling  fuel  type  for  the  facility.  For  each  line  item  in  the  lighting  calculator,  IPC  also   indicated  whether  the  space  was  heated  and/or  cooled  or  was  exterior  unconditioned   space.     The  evaluation  team  estimated  lighting  interactive  effects  using  the  Bonneville  Power   Administration  (BPA)  Lighting  Calculator.2  From  the  BPA  calculator,  the  team  referenced   the  appropriate  electric  HVAC  interaction  factor  from  the  interaction  table  and  used  to   adjust  the  kWh  savings  for  each  lighting  measure  in  the  IPC  project.  If  the  space  was  heated   with  a  non-­‐electric  fuel  type,  the  team  applied  the  BTU  per  saved  lighting  kWh  value  from                                                                                                                   2  The  most  recent  version  of  BPA’s  Lighting  Calculator  can  be  found  at:   http://www.bpa.gov/EE/Sectors/Commercial/Pages/Commercial-­‐Industrial-­‐Lighting.aspx.     2013  Custom  Efficiency  Program  Process  and   Impact  Evaluation          Evergreen  Economics,  Page 8       the  BPA  interaction  table  to  calculate  the  energy  increase  associated  with  the  additional   heating  energy  requirement.   2.2 Process Evaluation Methods The  primary  process  evaluation  activity  was  to  conduct  interviews  with  individuals   involved  in  the  implementation  or  participation  of  the  three  new  offerings:  SCE,  ROCEE,   and  WWEEC.  The  objective  of  these  interviews  was  to  provide  IPC  with  early  feedback  on   the  offerings  while  they  are  still  in  the  second  year  of  operation.  More  specifically,  the   interviews  were  designed  to:   • Evaluate  program  processes;     • Assess  participant  satisfaction;   • Identify  any  gaps  in  services  provided  by  IPC;  and   • Recommend  areas  for  improvement  of  the  offerings.   The  following  subsections  describe  the  interview  targets  and  interview  topics  for  each   target  group.   2.2.1 Interview Targets IPC  staff  provided  the  evaluation  team  with  a  list  of  participants  and  contact  information   for  each  of  the  three  offerings.  For  SCE,  this  included  project  details  such  as  facility  type,   measures  installed,  and  project  status.  The  ROCEE  and  WWEEC  participant  lists  included   information  on  the  general  level  of  involvement  of  each  customer  who  attended  trainings   and  workshops.  With  this  information  in  hand,  the  evaluation  team  narrowed  the  interview   sample  frame  down  to  SCE  projects  that  were  completed  and  paid  and  all  ROCEE  and   WWEEC  participants  that  had  attended  trainings.  The  evaluation  team  initially  selected,  at   random,  eight  SCE  participants,  three  ROCEE  participants,  and  four  WWEEC  participants  to   call  for  interviews  to  meet  the  goals.  Ultimately,  the  evaluation  team  contacted  all   participants  in  the  interview  sample  frame  in  order  to  reach  the  desired  number  of   completed  interviews.     SCE  trade  allies  were  another  target  group  for  interviews,  and  IPC  staff  provided  contact   information  for  13  vendors  who  had  installed  a  variety  of  measure  types  for  SCE   participants.     IPC  also  provided  contact  information  for  implementation  staff  at  Cascade  Energy,  which   included  John  Christiansen  for  SCE,  Steve  Koski  for  ROCEE,  and  Layne  McWilliams  for   WWEEC.     The  interview  goals  for  each  of  these  groups  were:   • Three  with  Cascade  Energy  implementers  (one  each  for  the  three  SCE,  ROCEE,  and   WWEEC  offerings);   • Eight  with  SCE  participants  who  had  completed  and  paid  projects;   2013  Custom  Efficiency  Program  Process  and   Impact  Evaluation          Evergreen  Economics,  Page 9       • Five  with  SCE  trade  allies  who  are  active  in  the  offering;   • Three  with  ROCEE  participants  who  were  fully  active  in  the  offering;  and   • Four  with  WWEEC  participants  who  were  fully  active  in  the  offering.   Prior  to  the  evaluation  team  calling  for  interviews,  IPC  customer  representatives  contacted   participants  to  let  them  know  evaluators  would  be  reaching  out  to  get  their  feedback  on  the   offering  in  which  they  participated.     2.2.2 Interview Topics Interview  topics  necessarily  varied  by  the  target  audience  for  each  set  of  interviews.  The   general  topics  that  the  evaluation  team  attempted  to  cover  across  all  interviews  were   marketing/recruiting,  implementation  or  participation  process,  offering  design,  and   satisfaction.  The  specific  interview  topics  for  each  of  the  target  groups  are  listed  below.   • Implementation  staff  and  SCE  trade  allies:   o Types  of  Services  Provided   o Marketing  and  Outreach   o Offering  Design/Operations   o Implementation  Successes/Challenges   o Recommendations  for  Improvement   • SCE  participants   o Facility  Characteristics   o Offering  Awareness  and  Motivations   o Participant  Experience   o Applications  and  Incentives   o Satisfaction  and  Recommendations  for  Improvement   • ROCEE  and  WWEEC  participants   o Facility  Characteristics   o Offering  Awareness  and  Motivations   o Participant  Experience   o Training  Workshops/Webinars   o Engineering/Technician  Assistance   o Energy  Management  Software   o Audits   o Satisfaction  and  Recommendations  for  Improvement   The  full  interview  guide  included  as  Appendix  B  of  this  report  shows  additional  detail  on   the  specific  questions  asked  during  interviews.     2013  Custom  Efficiency  Program  Process  and   Impact  Evaluation          Evergreen  Economics,  Page 10       3 Impact Analysis Results 3.1 Summary of Program-level Results Table  5  summarizes  the  results  of  the  Custom  Efficiency  Program  impact  evaluation   analysis.  The  evaluation  team  calculated  the  final  ex-­‐post  savings  estimates  by  taking  the   project-­‐level  savings  estimates  from  the  desk  reviews,  weighting  them  by  their  ex-­‐ante   savings  values,  and  then  aggregating  savings  within  each  measure  category.  For  each   measure  category,  the  team  calculated  a  realization  rate  by  dividing  the  total  ex-­‐post   impacts  by  the  original  ex-­‐ante  savings  estimates.     In  general,  the  ex-­‐post  savings  were  very  consistent  with  the  original  ex-­‐ante  values  with   an  overall  program  realization  rate  of  99  percent  (that  is,  99  percent  of  the  original  savings   amount  was  achieved  based  on  the  results  of  the  impact  evaluation).     Table  5:  Summary  of  Impact  Results  (kWh)   Measure   Category   Ex-­‐Ante   kWh  Savings   Ex-­‐Post   kWh  Savings   Realization   Rate   Lighting  6,088,672  5,937,012  98%   Refrigeration  3,084,649  2,770,459  90%   Other  4,895,306  5,272,076  108%   Total  14,068,627  13,979,547  99%     The  evaluation  team  used  the  realization  rates  from  the  evaluation  sample  to  determine  the   total  ex-­‐post  savings  for  the  entire  2013  population  of  projects.  As  shown  in  Table  6,  the   2013  Custom  Efficiency  Program  achieved  21,252,200  kWh  in  ex-­‐post  energy  savings.   Table  6:  Sample  and  Program  Population  Savings  (kWh)   Measure   Category   Sample  Sample   Realization   Rate   Population  Population   Ex-­‐Ante  Ex-­‐Post  Ex-­‐Ante  Ex-­‐Post   kWh  Savings  kWh  Savings  kWh  Savings  kWh  Savings   Lighting  6,088,672  5,937,012  98%  9,777,630  9,534,079   Refrigeration  3,084,649  2,770,459  90%  3,786,819  3,400,942   Other  4,895,306  5,272,076  108%  7,722,787  8,317,179   Total  14,068,627  13,979,547  99%  21,287,236  21,252,200     The  evaluation  team  used  a  similar  analysis  to  determine  kW  impacts;  Table  7  shows  these   results.  The  team  recalculated  total  demand  savings  for  each  project  in  the  sample  based  on   the  results  of  the  desk  reviews  and  on-­‐sites  to  determine  ex-­‐post  kW  impacts  and   realization  rates.  Overall,  the  realization  rate  for  the  entire  program  was  136  percent.   There  was  significantly  more  variation  within  the  measure  categories,  with  realization   rates  ranging  from  88  percent  for  Refrigeration  to  157  percent  for  Other.  The  following   2013  Custom  Efficiency  Program  Process  and   Impact  Evaluation          Evergreen  Economics,  Page 11       section  includes  details  on  the  specific  adjustments  made  that  resulted  in  these  realization   rates.     Table  7:  Summary  of  Impact  Results  (kW)   Measure   Category   Ex-­‐Ante   kW  Savings   Ex-­‐Post   kW  Savings   Realization   Rate   Lighting  644.7  960.5  142%   Refrigeration  324.4  315.8  88%   Other  558.9  877.7  157%   Total  1,528.0  2,153.9  136%     Table  8  shows  the  total  program  kW  savings  for  2013  based  on  the  realization  rates   derived  from  the  evaluation  sample.  In  total,  the  2013  Custom  Efficiency  Program  achieved   3,154.7  of  kW  savings,  a  36  percent  increase  over  the  original  ex-­‐ante  estimate  of  2,306  kW.   Table  8:  Sample  and  Program  Population  Savings  (kW)   Measure   Category   Sample  Sample   Realization   Rate   Population  Population   Ex-­‐Ante  Ex-­‐Post  Ex-­‐Ante  Ex-­‐Post   kW  Savings  kW  Savings  kW  Savings  kW  Savings   Lighting  644.7  960.5  142%  1,076.6  1,527.1   Refrigeration  324.4  315.8  88%  435.9  381.6   Other  558.9  877.7  157%  793.5  1,246.0   Total  1,528.0  2,153.9  136%  2,306.0  3,154.7     The  following  tables  show  the  confidence  intervals  and  final  relative  precision  calculations   for  the  kWh  and  kW  realization  rates.3    The  original  sampling  plan  had  a  target  of  90/10   relative  precision  for  the  entire  Custom  Efficiency  Program.  As  shown  in  Table  9  and  Table   10,  this  was  achieved  not  only  for  the  entire  program,  but  also  for  the  individual  measure   categories  for  both  kWh  and  kW.  Overall,  the  kWh  relative  precision  was  90/3  and  kW   relative  precision  was  90/4.                                                                                                                   3  These  calculations  are  based  on  the  final  ex  post  realization  rates  for  both  kWh  and  kW  and  weighted  based   on  the  original  ex-­‐ante  savings  values.   2013  Custom  Efficiency  Program  Process  and   Impact  Evaluation          Evergreen  Economics,  Page 12       Table  9:  Confidence  Intervals  and  Relative  Precision  (kWh)   Measure   Category   Realization   Rate   Lower   90%   Upper   90%   Relative  Precision  at  90%   Confidence   Lighting  97.5%  96.7%  98.2%  0.8%   Refrigeration  89.8%  86.6%  93.4%  3.8%   Other  107.7%  101.0%  115.2%  6.6%   Total  99.4%  96.4%  102.6%  3.1%     Table  10:  Confidence  Intervals  and  Relative  Precision  (kW)   Measure   Category   Realization   Rate   Lower   90%   Upper   90%   Relative  Precision  at  90%   Confidence   Lighting  141.8%  134.3%  150.8%  5.8%   Refrigeration  87.5%  79.2%  95.6%  9.5%   Other  157.0%  143.3%  169.8%  8.6%   Total  135.9%  130.3%  141.8%  4.2%     3.2 Detailed Impact Results by Measure Category This  section  presents  more  detailed  results  by  measure  category  group.  The  project-­‐level   adjustments  are  presented  along  with  discussion  of  any  general  trends  in  the  savings   adjustments.     3.2.1 Lighting Projects Table  11  presents  the  original  and  adjusted  savings  for  each  of  the  16  lighting  projects  in   the  sample.  Common  reasons  for  adjusting  the  ex-­‐ante  savings  for  lighting  projects   included  the  following:     • Incorporating  the  effects  of  HVAC  interactions  for  lighting  projects  in  conditioned   space;   • Calculating  savings  using  actual  operating  hours,  rather  than  assuming  operating   hours  of  8,760;  and   • Reducing  savings  to  account  for  ineligible  equipment.       2013  Custom  Efficiency  Program  Process  and   Impact  Evaluation          Evergreen  Economics,  Page 13       Table  11:  Project-­‐Level  Savings  Adjustments  (Lighting)     Project  #   Realization  Rate   Reason(s)  For  Change  kWh  kW   IND0888  92%  94%   Approximately  half  of  the  LED  fixtures  were  off  during  the  site  visit;   savings  recalculated  based  on  occupancy  sensors.   IND0898  96%  96%   HVAC  interaction  included;  demand  savings  recalculated  using  operating   hours  instead  of  all  hours  of  the  year.   IND0924  101%  188%   HVAC  interaction  included;  demand  savings  recalculated  using  operating   hours  instead  of  all  hours  of  the  year.   IND0942  97%  120%   Fixture  quantities  updated  in  accordance  with  post-­‐installation   inspection  findings;  HVAC  interaction  included;  demand  savings   recalculated  using  operating  hours  instead  of  all  hours  of  the  year.   IND0954  103%  165%   HVAC  interaction  included;  demand  savings  recalculated  using  operating   hours  instead  of  all  hours  of  the  year.   IND0959  98%  150%   HVAC  interaction  included;  demand  savings  recalculated  using  operating   hours  instead  of  all  hours  of  the  year.   IND0961  97%  103%   Evaluators  adjusted  some  of  the  values  given  in  the  workbook  in  an  effort   to  reconcile  them  with  the  data  provided  in  the  documentation.  The   lower  value  was  assumed  to  be  valid  and  then  multiplied  by  an  HVAC   interaction  factor  of  97%;  demand  savings  recalculated  using  lighting   operating  hours  instead  of  all  hours  of  the  year.   IND0962  100%  208%   Savings  associated  with  controls  were  erroneously  entered;  HVAC   interaction  included;  demand  savings  recalculated  using  operating  hours   instead  of  all  hours  of  the  year.   IND0963  103%  117%   HVAC  interaction  included;  demand  savings  recalculated  using  operating   hours  instead  of  all  hours  of  the  year.   IND0975  96%  156%   HVAC  interaction  included;  demand  savings  recalculated  using  operating   hours  instead  of  all  hours  of  the  year.   IND0990  98%  212%   Proposed  wattages  for  7  of  48  records  had  been  understated;  demand   savings  recalculated  using  operating  hours  instead  of  all  hours  of  the   year.   IND1006  100%  N/A   Tracking  data  did  not  report  kW  savings.  Evaluation  calculated  kW   savings  as  kWh  savings  divided  by  the  savings  weighted  operating  hours   across  all  lines  in  the  lighting  calculator.   IND1034  105%  125%   HVAC  interaction  was  included  in  evaluation  savings;  demand  savings   recalculated  using  lighting  operating  hours  instead  of  all  hours  of  the   year.   IND1041  105%  190%   HVAC  interaction  included;  demand  savings  recalculated  using  operating   hours  instead  of  all  hours  of  the  year.   IND1065  100%  378%   Demand  savings  recalculated  using  lighting  operating  hours  instead  of  all   hours  of  the  year.   IND1106  103%  112%   HVAC  interaction  included;  demand  savings  recalculated  using  operating   hours  instead  of  all  hours  of  the  year.     2013  Custom  Efficiency  Program  Process  and   Impact  Evaluation          Evergreen  Economics,  Page 14       3.2.2 Refrigeration Projects Table  12  shows  the  adjustments  made  to  refrigeration  projects  in  the  analysis  sample.   There  were  no  common  trends  observed  in  the  adjustments  for  these  projects;  the   revisions  were  either  due  to  incorporating  additional  information  obtained  during  the  site   visits  (two  projects)  or  else  correcting  for  miscellaneous  calculation  errors.     Table  12:  Project-­‐Level  Savings  Adjustments  (Refrigeration)     Project  #   Realization  Rate   Reason(s)  For  Change  kWh  kW   IND0872  86%  87%   Observed  counter  on  one  door  which  corresponded  to  about  14   openings  per  hour;  temperature  setpoints  for  the  spaces  on  both   sides  of  the  doors  were  obtained  from  the  site  contact;  algorithm   inputs  were  revised  as  per  site  visit.   IND0930  178%  181%   Savings  increased  due  to  the  temperature  difference  between  the   rooms  separated  by  the  doors  installed.   IND0944  48%  45%   Savings  reduced  due  to  smaller  delta  temperature  across  the   opening;  savings  also  reduced  due  to  manual  override  of  doors  by   workers;  savings  increased  due  to  baseline  assumption  change  for   two  of  the  three  doorways.   IND0982  64%  50%   Several  errors  in  algorithm  inputs  and  calculations;  reduction  in   refrigeration  load  from  door  addition  was  241  Btu/hr/ft;  214   watts  of  doorframe  anti-­‐sweat  heat  were  not  included;  ex-­‐ante   calculations  were  not  consistent.   IND1033  100%  N/A   Tracking  data  did  not  show  kW  savings.  Evaluation  calculated  as   the  average  kW  across  all  8,760  operating  hours.   IND1038  100%  100%       IND1071  119%  119%   Savings  increased  to  be  consistent  with  post  inspection  revised   savings  calculated  using  the  preferred  ADM  model.   IND1072  100%  100%         3.2.3 Other Projects Table  13  summarizes  adjustments  to  the  remaining  projects  in  the  sample;  the  team   grouped  these  remaining  projects  into  the  Other  measure  category.  Given  the  small   number  of  projects  and  the  wide  variety  of  measure  types,  there  were  no  general   adjustment  trends  observed  for  this  group.     2013  Custom  Efficiency  Program  Process  and   Impact  Evaluation          Evergreen  Economics,  Page 15       Table  13:  Project-­‐Level  Savings  Adjustments  (Other)     Project  #   Realization  Rate   Reason(s)  For  Change  kWh  kW   IND0839  109%  109%   Baseline  UV  system  still  in  place  and  unused.  Baseline  data  in  the   project  file  appears  to  be  the  only  available  baseline  data.  Data   included  about  eight  months  of  semi-­‐daily  hand  written  logs   including  effluent  flow  and  visual  transmittance,  and  UV  system   amperage  draw.  Revised  algorithm  to  correlate  equipment  kW  to   effluent  flow  and  visual  transmittance.   IND0949  100%  100%       IND0968  138%  138%   Tracking  values  were  based  on  the  ex-­‐ante  analysis;  evaluation   values  report  the  savings  based  in  M&V  performed  by  vendor.   IND1022  103%  147%   The  nameplate  motor  efficiency  entered  in  the  Calculator  was   based  on  a  premium  40  horsepower  (HP)  motor  rather  than  a   premium  20  HP  motor   IND1025  100%  100%       IND1056  100%  240%   Demand  savings  recalculated  using  lighting  operating  hours   instead  of  all  hours  of  the  year     Table  14  summarizes  all  of  the  project  adjustments  and  provides  the  original  ex-­‐ante   savings  and  the  adjusted  ex-­‐post  values.     2013  Custom  Efficiency  Program  Process  and   Impact  Evaluation          Evergreen  Economics,  Page 16       Table  14:  2013  Custom  Project  Savings  Summary  (Full  Sample)   Project  #   Ex-­‐Ante  Ex-­‐Post  Realization  Rate   kWh  kW  kWh  kW  kWh  kW   IND0839  1,626,879  185.7  1,765,217  201.5  109%  109%   IND0872  729,065  83.0  629,572  71.9  86%  87%   IND0888  1,152,115  128.0  1,059,242  120.9  92%  94%   IND0898  456,768  54.0  438,497  51.9  96%  96%   IND0924  132,669  16.0  133,384  30.1  101%  188%   IND0930  169,530  19.0  301,125  34.4  178%  181%   IND0942  941,384  87.0  915,231  104.7  97%  120%   IND0944  712,349  86.0  340,707  38.9  48%  45%   IND0949  774,822  88.5  774,822  88.5  100%  100%   IND0954  127,422  17.0  130,732  28.1  103%  165%   IND0959  239,561  28.0  235,742  42.0  98%  150%   IND0961  929,150  106.1  905,336  109.0  97%  103%   IND0962  424,251  48.0  422,821  100.0  100%  208%   IND0963  181,768  21.0  186,563  24.5  103%  117%   IND0968  621,078  71.0  857,427  97.9  138%  138%   IND0975  308,813  26.0  297,048  40.6  96%  156%   IND0982  29,626  3.4  19,079  1.7  64%  50%   IND0990  169,959  19.4  167,024  0.0  98%  212%   IND1006  200,056  0.0  200,056  46.0  100%  N/A   IND1022  69,165  7.9  71,248  11.6  103%  147%   IND1025  99,331  11.3  99,331  11.3  100%  100%   IND1033  278,732  0.0  278,732  31.8  100%  N/A   IND1034  155,714  17.8  162,789  22.2  105%  125%   IND1038  506,654  57.8  506,654  57.8  100%  100%   IND1041  181,555  20.7  190,089  39.3  105%  190%   IND1056  1,704,031  194.5  1,704,031  466.9  100%  240%   IND1065  321,409  36.7  321,409  138.8  100%  378%   IND1071  187,210  21.4  223,107  25.5  119%  119%   IND1072  471,483  53.8  471,483  53.8  100%  100%   IND1106  166,078  19.0  171,049  21.3  103%  112%   Total  14,068,627  1,528.0  13,979,547  2,154.0  99%  136%         2013  Custom  Efficiency  Program  Process  and   Impact  Evaluation          Evergreen  Economics,  Page 17       4 Process Evaluation Results A  summary  of  the  interviews  conducted  for  the  process  evaluation  is  shown  below  in  Table   15.  In  total,  19  interviews  were  conducted  across  the  five  groups  of  implementers,  SCE   trade  allies,  SCE  participants,  ROCEE  participants,  and  WWEEC  participants.     Table  15:  2013  Custom  Efficiency  Interviews  Summary   Interview  Target  Group   Participation   Total  Interview  Goal   Interviews   Completed   Implementers  3  3  3   SCE  Trade  Allies  13  5  5   SCE  Participants  19*  8  4   ROCEE  Participants  8  3  3   WWEEC  Participants  10  4  4   Total  53  23  19   *Note:  SCE  participants  shown  here  only  includes  those  with  completed  and  paid  projects     4.1 Implementer Interviews 4.1.1 SCE For  the  SCE  offering,  the  evaluation  team  spoke  with  John  Christiansen  at  Cascade  Energy;   John  is  active  in  the  implementation  of  this  offering.  John  described  the  implementation   process  as  getting  a  lead  from  IPC  or  an  equipment  vendor  on  a  customer  with  a  project   that  fits  the  description  of  the  Custom  Efficiency  program  but  is  typically  smaller  in  nature.   He  then  gives  approval  that  the  project  description  fits  the  SCE  program  and  conducts   analysis  using  a  tool-­‐based  approach  to  determine  energy  savings.  Cascade  assists  the   customer  in  filling  out  the  pre-­‐approval  application  and  submits  it  to  IPC  for  review.  Once   IPC  has  approved  the  project,  the  customer  moves  forward  with  installation  of  equipment,   and  Cascade  conducts  a  post-­‐install  inspection  to  verify  the  project.  Once  verified,  Cascade   prepares  the  payment  application,  sends  it  to  the  customer  for  signature,  and  then  submits   it  to  IPC  for  approval  and  payment  of  incentive  to  the  customer.   The  current  offering  process  appears  to  be  working  well  in  its  current  state,  and  John   believes  that  coordination  between  Cascade  and  IPC  staff  has  been  effective  and  timely.  He   mentioned  that  leveraging  vendors  as  a  marketing  and  recruiting  tool  would  be  a  good   focus  point  for  IPC  to  get  the  word  out  about  the  program,  as  vendors  are  often  the   customers'  first  point  of  contact  when  they  need  to  replace  or  upgrade  equipment.   Encouraging  vendors  to  actively  promote  the  program  is  likely  the  best  and  most  cost   effective  way  to  raise  awareness  among  small  and  medium  sized  industrial  customers.   Cascade  already  conducts  outreach  with  vendors  serving  the  industrial  sector,  and  this   should  be  continued.   Benefits  to  customers  participating  in  the  SCE  offering  include  energy  cost  savings,  but   John  said  another  benefit  is  that  the  offering  helps  get  the  word  out  to  customers  that  IPC   2013  Custom  Efficiency  Program  Process  and   Impact  Evaluation          Evergreen  Economics,  Page 18       has  other  rebate  programs  that  they  may  be  eligible  for.  Another  benefit  of  the  program  is   the  creation  of  an  additional  touch  point  between  IPC  and  the  customer,  which  John   believes  has  been  a  positive  outcome  of  the  offering.   From  the  implementer’s  perspective,  there  have  not  been  many  challenges  in  implementing   this  offering.  One  of  the  few  challenges  has  been  dealing  with  customers  and  vendors  who   always  want  a  faster  turnaround  on  the  incentives;  however,  there  is  little  Cascade  can  do   to  change  this,  and  John  believes  the  turnaround  times  for  this  offering  are  better  than   comparable  programs  implemented  by  other  utilities.  The  time  required  for  IPC  to  produce   a  check  varies,  but  the  implementer  says  that  IPC  staff  are  very  responsive  in  reviewing   project  applications,  and  he  doesn’t  know  if  there  is  much  they  could  improve  here.   In  terms  of  serving  the  customers’  needs,  the  implementer  stated  that  the  SCE  offering   “scratches  the  itch  it  was  intended  to  scratch,”  but  that  with  anything,  there  is  always  room   for  improvement.  He  mentioned  faster  turnaround,  better  analysis  tools,  and  serving  more   customer  segments  as  areas  for  potential  improvement,  but  did  not  offer  specific  ideas  for   how  these  could  change.  The  feedback  that  the  implementer  has  heard  from  participants  is   generally  positive;  the  only  negative  comments  have  typically  been  participants  wanting   bigger  rebates,  but  he  added  that  he  hears  this  for  any  rebate  program.   4.1.2 ROCEE For  the  ROCEE  offering,  the  evaluation  team  spoke  with  Steve  Koski  at  Cascade  Energy;   Steve  is  actively  involved  in  the  implementation  of  this  offering.  Steve  has  worked  with   ROCEE  participants  throughout  the  offering  process,  leading  training  sessions  and   regularly  reaching  out  to  participants.   To  supplement  research  on  the  implementation  and  progress  of  the  ROCEE  offering,  the   evaluation  team  also  reviewed  the  ROCEE  Year  1  Summary  Report  produced  by  Cascade   Energy  (Cascade  Energy,  Summary  Report:  ROCEE  Year  1,  November  20,  2014),  which   summarizes  the  implementation  activities  and  participant  savings  for  the  first  year  of  the   offering.  Evergreen  reviewed  this  document  prior  to  speaking  with  Steve  to  answer  some   initial  questions  and  focus  the  interview  on  questions  that  were  not  already  covered  in  the   report.   Steve  first  provided  some  information  on  marketing  and  recruitment  for  ROCEE.  The   Northwest  Energy  Efficiency  Alliance  (NEEA)  conducted  recruitment  for  this  offering  with   help  from  IPC  customer  representatives  to  identify  customers  with  medium  or  large   refrigeration  requirements.  NEEA  approached  IPC  customers  about  the  initiative  to  recruit   participants  and  then  presented  Cascade  with  a  cohort  of  facilities  ready  to  participate  in   the  offering.  The  offering  included  a  series  of  training  workshops  lead  by  Cascade  staff  and   a  number  of  facility  site  visits  conducted  by  Cascade  engineers  to  identify  action  items  for   efficiency  improvements.   The  ROCEE  implementer  noted  that  the  offering  and  most  participants  had  been  quite   successful  in  the  first  year,  but  that  some  momentum  has  been  lost  in  the  second  year  after   2013  Custom  Efficiency  Program  Process  and   Impact  Evaluation          Evergreen  Economics,  Page 19       the  trainings  ended.  He  reported  that  without  the  trainings  to  motivate  facilities  to   complete  action  items,  it  has  been  difficult  for  facilities  to  achieve  savings,  and  some  are   losing  interest.   The  implementer  also  stated  that  the  trainings  and  general  implementation  of  the  offering   have  met  his  expectations,  and  the  primary  difficulty  has  been  in  keeping  participants   engaged  and  getting  them  to  complete  action  items.  He  explained  that  the  difficulty  arises   from  a  lack  of  support  from  upper  management  at  the  facilities.  Management’s  primary   focus  is  keeping  costs  down,  and  they  often  view  action  items  as  just  another  cost  and  do   not  understand  the  energy  cost  savings  that  will  follow.   Besides  the  energy  savings  that  many  participants  have  achieved,  the  implementer  said  he   believes  there  are  other  benefits  to  customers  participating  in  this  offering.  He  thinks   increased  awareness  of  IPC’s  other  programs  is  a  huge  benefit,  and  estimated  that  about   half  of  the  customers  involved  in  the  offering  had  no  previous  knowledge  that  they  could   get  incentives  from  IPC  for  some  facility  upgrades.  He  added  that  IPC  staff  attended  every   training  workshop  and  used  this  as  an  opportunity  to  get  face  time  with  customers  and  as  a   platform  to  increase  awareness  of  their  other  programs.  The  implementer  felt  that  there   has  been  an  appropriate  level  of  involvement  from  IPC  throughout  the  process.   The  biggest  challenge  and  primary  recommendation  from  the  ROCEE  implementer  was   getting  the  right  facilities  staff  involved  in  the  offering  from  the  beginning  to  ensure  success   in  implementing  action  items  and  achieving  energy  savings.  He  recommends  that  in  the   future,  recruitment  for  ROCEE  should  focus  on  reaching  out  to  both  facilities  maintenance   management  staff  as  well  as  the  hourly  technicians  and  mechanics  that  will  actually  be   implementing  the  action  items.  Involvement  from  both  levels  of  staff  is  critical  to  the   success  of  this  offering.   4.1.3 WWEEC For  the  WWEEC  offering,  the  evaluation  team  spoke  with  Layne  McWilliams  at  Cascade   Energy;  Layne  is  actively  involved  in  the  implementation  of  this  offering.  Layne  has  worked   with  the  WWEEC  participants  throughout  the  process,  leading  training  sessions  and   maintaining  frequent  contact  with  participants.  He  also  conducted  the  recruitment  for  this   offering  himself,  approaching  customers  directly  to  create  the  cohort  of  11  of  IPC’s  largest   wastewater  facility  customers.  IPC  helped  identify  these  customers,  but  ultimately  the  face-­‐ to-­‐face  recruitment  was  pivotal  in  getting  facilities  to  participate.  Layne  mentioned  that   wastewater  facilities  staff  was  skeptical  that  their  power  company  knew  anything  about   operating  a  wastewater  plant,  and  believes  that  in-­‐person  recruitment  is  the  best  option  for   this  customer  segment.   Cascade  conducted  an  initial  walkthrough  of  each  wastewater  facility  to  conduct  an  audit  to   identify  opportunities  for  efficiency  improvements.  Cascade  also  conducted  an  energy   management  assessment  at  the  start  of  the  offering  to  gauge  participants’  energy   awareness.  There  were  five  in-­‐person  workshops  held,  interspersed  with  webinars  and   phone  calls  from  Cascade  to  participants  to  provide  support.  Cascade  also  tracked  energy   2013  Custom  Efficiency  Program  Process  and   Impact  Evaluation          Evergreen  Economics,  Page 20       usage  at  each  site  with  the  same  energy  management  software  that  participants  received  as   part  of  their  training.   The  implementer  stated  that  one  of  the  biggest  benefits  to  participation  is  likely  the  energy   savings,  but  he  believes  that  even  bigger  than  that,  the  community  of  wastewater  facilities   staff  that  has  been  created  by  this  cohort  approach  has  been  invaluable  to  participants.  He   says  they  have  created  relationships  between  wastewater  facilities  that  did  not  exist   before,  and  participants  now  have  a  network  of  partners  across  the  state  to  communicate   with  on  a  variety  of  issues  facing  wastewater  facilities.   One  of  the  challenges  the  implementer  has  had  with  this  offering  is  keeping  participants   engaged.  Initially,  everyone  was  very  involved  and  interested,  but  wastewater  facilities   staff  were  attending  trainings  in  addition  to  their  regular  everyday  jobs,  and  it  was  hard  to   compete  with  all  the  demands  for  their  time.  The  implementer  thinks  the  day-­‐long  training   sessions  may  have  been  difficult  to  sit  through  and  this  would  be  one  thing  he  would   consider  changing  the  next  time  around,  perhaps  making  them  shorter.  He  would  also  rely   less  on  PowerPoint  presentations  and  would  try  to  include  more  discussion  to  keep   participants  engaged  during  trainings.  The  implementer  stated  that  getting  facilities   management  on  board  was  not  at  all  a  barrier  to  participants’  success,  and  he  attributes   this  to  their  success  in  getting  both  management  and  facilities  staff  involved  from  the  start.     Finally,  the  implementer  shared  that  IPC  has  been  very  supportive  throughout  the   implementation  process,  both  at  the  start  with  recruiting  and  during  the  offering  with  IPC   customer  representatives  reaching  out  to  offer  support.  He  thinks  that  the  WWEEC   participants  also  see  IPC  in  a  better  light  than  before  as  a  result  of  participating.   4.2 SCE Trade Ally Interviews The  evaluation  team  conducted  five  interviews  with  SCE  trade  allies  to  better  understand   their  experiences  with  the  SCE  offering.  The  respondents  included  two  milking  equipment   installers  for  the  dairy  industry,  two  general  air  compressor  distributors,  and  one   industrial  equipment  manufacturer  specializing  in  the  cold  storage,  food  processing,  and   transportation  industries.  The  trade  allies  varied  in  size  in  regards  to  the  number  of   projects  completed  under  the  SCE  offering,  ranging  from  three  projects  to  approximately   15  projects.  A  majority,  three  out  of  five,  estimated  they  have  completed  between  12  and   15  projects  under  the  offering,  which  would  be  between  15  and  19  percent  of  SCE  projects   each.  The  trade  allies  also  indicated  they  perform  a  variety  of  services  for  the  offering   including  the  following:   • Manufacturing  of  equipment   • Sales  and  distribution   • Troubleshooting  and  repairs   • Installation  of  qualifying  equipment   • Project  and  design  identification  and  proposal   • Data  analysis     2013  Custom  Efficiency  Program  Process  and   Impact  Evaluation          Evergreen  Economics,  Page 21       4.2.1 Marketing and Outreach The  evaluation  team  asked  trade  allies  a  series  of  questions  focused  on  the  SCE  offering’s   general  marketing  and  outreach.  Trade  allies  indicated  they  felt  the  target  market  for  the   offering  depended  on  their  respected  markets.  For  example,  both  dairy  equipment   installers  felt  the  target  market  consisted  of  dairy  farms,  while  the  more  general  air   compressor  distributors  said  the  target  market  is  potentially  anyone  with  applicable   equipment  that  could  benefit  from  energy  efficiency  upgrades.   When  asked  about  how  the  SCE  offering  is  currently  marketed  to  customers,  all  five  trade   allies  said  they  were  very  involved  with  the  marketing  efforts  to  customers.  As  a  result,  all   five  trade  allies  indicated  they  were  the  primary  conduit  for  how  customers  found  out   about  the  SCE  offering  from  IPC.  Additionally,  two  out  of  five  trade  allies  said  that  there  is   some  word-­‐of-­‐mouth  marketing  that  comes  from  field  reps  and  other  customers  that  know   about  the  offering.  However,  none  of  the  trade  allies  knew  if  IPC  or  Cascade  Energy   provided  marketing  assistance  in  addition  to  their  other  support  services.   Three  of  the  five  trade  allies  said  the  customers  who  had  participated  in  the  SCE  offering   were  medium-­‐  to  large-­‐sized  companies  that  had  the  time  and  staff  resources  to   participate.  The  remaining  two  respondents  did  not  provide  specifics  about  their  primary   customers,  but  one  implied  participants  are  generally  customers  that  have  enough   resources  to  make  the  necessary  capital  investments   The  evaluation  team  asked  trade  allies  if  they  felt  there  may  be  better  methods  for   recruiting  participants.  Responses  varied  across  trade  allies,  but  three  out  of  five  said  that  a   greater  marketing  presence  from  IPC  would  help  promote  the  program.  Specifically,   respondents  said  brochures,  information  on  potential  leads,  and  overall  additional  efforts   from  IPC  would  help  recruit  participants.  Overall,  though,  four  out  of  five  trade  allies  felt   the  current  marketing  and  outreach  efforts  were  effective,  with  tradeshow  participation   and  increased  sales  efforts  being  the  only  two  suggestions  for  increasing  awareness  among   the  target  audiences.   4.2.2 Offering Design and Operations To  evaluate  the  SCE  offering  design  and  operation,  the  evaluation  team  asked  the   participating  SCE  trade  allies  about  the  benefits  they  anticipated  customers  would   experience  as  a  result  of  participating  in  the  offering.  All  five  trade  allies  said  energy   savings  was  the  primary  benefit  for  customers,  while  a  subset  of  respondents  mentioned   additional  benefits  including  increased  awareness  of  energy  efficiency  equipment  longevity   and  customer  satisfaction.   4.2.3 Implementation Challenges and Successes Participating  SCE  trade  allies  said  overall  energy  savings  and  the  initial  rebate  were  the   primary  reasons  that  customers  participated  in  the  SCE  offering.  Trade  allies  felt  that  a   combination  of  the  initial  rebate  and  long  term  energy  savings  is  generally  enough  to  get   customers  to  participate  in  the  offering.  However,  three  out  of  five  respondents  indicated   2013  Custom  Efficiency  Program  Process  and   Impact  Evaluation          Evergreen  Economics,  Page 22       there  were  some  participation  barriers  including  customer  budget  constraints,  lack  of   understanding  of  the  long  term  energy  savings  benefits,  and  customer  need  for  a  quick   project  turnaround  that  may  allow  less  time  than  necessary  for  the  SCE  rebate  process.   Respondents  suggested  that  additional  support  from  Cascade  Energy  and  IPC  along  with   increased  educational  efforts  for  customers  would  help  address  some  of  the  barriers  and   increase  participation.  In  regards  to  the  equipment  installation,  all  five  trade  allies  said   they  have  had  limited  or  no  challenges  thus  far  for  this  offering   The  main  successes  reported  by  the  trade  allies  implementing  the  offering  included  saving   their  customers  money  and  increasing  their  overall  business.  As  one  respondent  said:   “One  company  in  Idaho  is  a  great  example.  We  showed  them  they  could  qualify  for  these   rebates  and  it  helped  with  their  budget.  Instead  of  10  doors  they  ordered  24  doors  which  is   obviously  great  for  our  business  as  well.”   While  not  all  trade  allies  said  the  offering  has  directly  grown  their  respective  businesses,  all   five  said  they  felt  the  offering  was  successful  for  them  and  their  customers  because  of  the   rebate  level  and  energy  savings.  One  respondent  added  that  the  offering  has  increased  their   customers’  satisfaction,  which  in  effect  positively  impacts  their  own  business,  while   another  trade  ally  said  that  the  rebate  was  significant  enough  that  they  were  able  to   persuade  customers  to  participate  when  they  might  have  not  otherwise.   In  addition,  the  evaluation  team  asked  trade  allies  about  IPC’s  and  Cascade  Energy’s   involvement  with  the  coordination  of  the  SCE  offering.  All  five  trade  allies  said  IPC’s   involvement  has  been  relatively  low,  with  multiple  respondents  stating  they  never  worked   with  IPC  at  all.  This  is  not  unexpected  given  the  design  of  the  SCE  offering.  Conversely,  all   five  trade  allies  said  Cascade  Energy  was  very  involved  with  the  coordination,  especially  in   terms  of  providing  rebate  and  savings  information,  processing  paperwork,  and  overall   support.  This  would  be  expected  given  the  SCE  offering  design  and  all-­‐inclusive   involvement  of  Cascade  Energy.  While  four  out  of  five  respondents  said  Cascade  Energy’s   involvement  has  been  helpful,  none  said  IPC’s  involvement  has  been  helpful.  Specifically,   three  out  of  five  trade  allies  said  IPC  seems  to  slow  down  the  approval  process,  which   consequently  can  hinder  the  overall  offering.   4.2.4 General Comments and Recommendations Overall,  all  five  trade  allies  said  they  were  satisfied  with  the  SCE  offering  and  its  ability  to   serve  targeted  customers’  needs.  Additionally,  two  of  the  trade  allies  said  that  additional   rebate  offerings  from  IPC,  such  as  refrigeration  and  water  consumption  rebates,  would   further  help  targeted  customers.  However,  in  general,  the  only  recommendation  from  trade   allies  was  to  find  ways  to  further  streamline  the  offering  and  cut  down  on  the  length  of  time   for  the  approval  side  of  the  process.   2013  Custom  Efficiency  Program  Process  and   Impact  Evaluation          Evergreen  Economics,  Page 23       4.3 SCE Participant Interviews There  were  a  total  of  19  SCE  participants  with  completed  and  paid  projects  that  we   attempted  to  reach  for  interviews.  The  evaluation  team  completed  four  in-­‐depth  interviews   with  SCE  participants.  The  four  participants  we  spoke  with  included  two  farming  operation   managers,  one  large  potato  processing  plant  electrical  maintenance  supervisor,  and  an   electrical  expert  who  installs  variable  frequency  drives  for  IPC  customers.  All  four   participants  were  directly  involved  in  their  company’s  participation  in  SCE  and  oversaw   various  components  of  the  offering.   Initially,  the  evaluation  team  set  a  goal  of  eight  SCE  participant  interviews.  However,  the   evaluation  team  was  unable  to  reach  this  target  because  of  the  low  response  rate  from   participants.  Every  participant  in  the  interview  sample  was  contacted  multiple  times  via   email  or  phone,  with  voicemails  left  on  most  occasions.  Evaluation  team  staff  also  varied   the  time  of  day  they  contacted  participants  in  an  attempt  to  increase  the  likelihood  of   reaching  the  participants  directly.  It  appeared  that  many  of  the  SCE  participants  that  could   not  be  reached  were  facility  operations  staff  that  were  often  not  near  their  phone  or  desk   during  business  hours.     4.3.1 Awareness and Motivations To  better  understand  how  SCE  participants  learned  about  the  SCE  offering  and  other   potential  IPC  offerings,  the  evaluation  team  asked  participants  how  they  first  became   aware  of  the  Custom  Efficiency  Program  and  other  energy  efficiency  programs  for   businesses.  Two  out  of  the  four  participants  said  they  learned  about  the  SCE  offering  from   electricians  who  contacted  their  businesses.  The  interviewed  electrician  corroborated  this   by  saying  he  contacts  potential  customers  directly.  The  large  potato  processing  plant   learned  about  the  offering  through  the  engineers  and  industrial  representatives  at  their   firm.  These  methods  were  consistent  for  how  customers  learned  about  other  energy   efficiency  programs  as  well,  although  only  one  participant  remembered  participating  in   another  specific  energy  efficiency  program  –  one  that  primarily  dealt  with  lighting  retrofits.   One  other  participant  said  they  had  previously  tried  another  efficiency  program  but  could   not  remember  which  one.  Both  of  those  participants  said  their  previous  experiences  with   other  energy  efficiency  programs  were  “okay”,  although  neither  provided   recommendations  or  additional  information  regarding  their  program  experience.   For  the  SCE  offering,  the  three  direct  participants  said  their  primary  motivation  for   participating  in  the  offering  was  the  initial  rebate  on  the  variable  frequency  drives.  The   electrician’s  main  motivation  was  increasing  his  business  with  existing  clients  versus  using   the  offering  as  a  tool  to  actively  pursue  outside  customers.  All  four  interviewees   acknowledged  that  the  initial  rebate  was  crucial  to  their  participation  because  of  the   inherently  high  up-­‐front  costs  of  variable  frequency  drives.   2013  Custom  Efficiency  Program  Process  and   Impact  Evaluation          Evergreen  Economics,  Page 24       4.3.2 Offering Process and Participant Experience The  evaluation  team  also  asked  SCE  participants  a  series  of  questions  about  the  offering   process  and  their  experience  with  the  offering.  Three  out  of  the  four  participants  found  it   easy  to  participate  in  the  offering,  with  the  fourth  participant  acknowledging  “it  should  be   easy  but  ended  up  being  very  difficult.”  The  participant  said  the  difficulty  occurred  because   of  the  excessive  amount  of  time  it  took  to  complete  the  necessary  forms  and  receive  the   rebate.  One  other  participant  shared  this  feeling,  saying  the  best  way  to  improve  their   overall  experience  with  the  offering  would  be  to  streamline  the  process  and  make  it   quicker  overall.   Evergreen  staff  also  asked  participants  if  they  had  noticed  any  change  in  their  energy  usage   since  participating  in  the  SCE  offering.  One  participant  had  seen  an  obvious  decrease  in   usage  since  installing  the  new  equipment,  while  two  of  the  participants  indicated  it  was   hard  to  evaluate  because  of  the  relatively  small  size  of  the  project  or  because  they  installed   the  equipment  in  an  area  of  their  business  that  was  previously  not  used.  The  remaining   participant,  the  electrical  professional,  was  unable  to  estimate  the  change  in  energy  usage   for  his  customers.   In  addition  to  energy  savings,  Evergreen  staff  asked  participants  if  they  had  experienced   any  other  benefits  from  participating  in  the  offering,  such  as,  an  improved  work   environment,  safety,  comfort,  added  jobs,  or  avoided  layoffs.  None  of  the  participants  said   they  had  experienced  additional  benefits  or  had  been  able  to  hire  any  new  employees  as  a   result  of  participating  in  the  offering.  All  four  acknowledged  the  only  benefit  they   anticipated  as  a  result  of  participating  was  the  initial  rebate.  As  previously  stated,  the  main   way  participants  felt  the  offering  could  increase  the  current  participation  benefits  was  by   speeding  up  the  response  and  processing  time  to  make  the  overall  process  more  efficient.   4.3.3 Applications and Incentives In  addition  to  the  overall  offering  process,  Evergreen  Economics  asked  participants  about   their  experiences  with  the  applications  and  incentives  of  the  offering.  All  four  participants   filled  out  the  SCE  applications  themselves,  including  the  electrician  that  worked  with   customers.  Three  out  of  the  four  said  the  application  process  went  well  and  was  relatively   easy  to  complete.  However,  one  participant  said  the  experience  was  less  than  satisfactory   because  it  took  much  longer  to  complete  and  pass  onto  Cascade  Energy  than  they   anticipated.  To  alleviate  this  issue  going  forward,  the  participant  suggested  improved   communication  between  Cascade  Energy  and  participants  as  well  as  less  paperwork.   Additionally,  while  all  four  said  they  had  received  the  incentive  for  participating  in  the   offering,4  two  participants  said  the  process  took  considerably  more  time  to  complete  than   expected.  One  of  those  two  participants  also  said  the  rebate  amount  ended  up  being   significantly  less  than  the  initial  quote  by  Cascade  Energy.  Overall,  three  out  of  four                                                                                                                   4  The  electrician  that  helped  install  rebate-­‐eligible  equipment  for  the  participating  customers  did  not  keep  the   rebate  personally  but  acknowledged  the  customers  they  had  worked  with  had  received  the  rebate.   2013  Custom  Efficiency  Program  Process  and   Impact  Evaluation          Evergreen  Economics,  Page 25       participants  said  the  application  and  incentive  payment  processes  met  their  expectations   for  the  most  part,  with  the  remaining  participant  again  citing  the  longer  than  expected   timeframe  to  complete  the  process  as  the  main  reason  the  process  did  not  meet  their   expectation.   4.3.4 Participant Satisfaction and Recommendations The  participants  evaluated  their  satisfaction  of  the  overall  offering  as  well  as  specific   components  of  the  offering  on  the  following  scale:  very  dissatisfied,  somewhat  dissatisfied,   neither  satisfied  nor  dissatisfied,  somewhat  satisfied,  very  satisfied.  The  individual   components  included:   • Determining  how  their  electrical  process  could  be  more  energy  efficient;   • Obtaining  a  cost  estimate  to  modify  or  install  more  efficient  electrical  equipment;   • Completing  a  Custom  Efficiency  program  application  and  agreement;   • Reviewing  of  their  application  by  IPC  and  pre-­‐approval;   • Installation  of  the  equipment;  and   • Having  IPC  inspect  the  project  or  measurement  and  verification  (M&V)  plan  by  a   contractor.   In  terms  of  overall  satisfaction  with  the  offering,  the  results  were  mixed,  with  one   participant  very  satisfied,  one  in  between  very  and  somewhat  satisfied,  one  somewhat   satisfied,  and  one  very  dissatisfied.  The  participant  that  was  very  dissatisfied  thought  the   participation  process  took  too  long  and  that  the  paperwork  became  repetitive.  The  overall   satisfaction  findings  were  consistent  for  the  individual  components  as  well,  with  two   exceptions.  The  participant  that  was  very  satisfied  overall  was  somewhat  dissatisfied  with   the  installation  of  the  equipment  because  of  the  difficulty  involved  with  installing  variable   frequency  drives  and  the  filters.  Additionally,  the  participant  that  was  very  dissatisfied   overall,  was  very  satisfied  with  determining  how  their  electrical  process  could  be  more   energy  efficient,  obtaining  a  cost  estimate,  and  with  the  installation  of  the  equipment   because  it  was  done  in-­‐house  and  executed  in  a  timely  manner.  This  participant  was  happy   with  the  SCE  offering  components  that  he  had  control  over,  but  was  frustrated  by  the   length  of  time  and  amount  of  paperwork  that  it  took  to  participate.  Figure  1  below   summarizes  the  participant  satisfaction  results  by  component  and  for  the  SCE  offering   overall.   2013  Custom  Efficiency  Program  Process  and   Impact  Evaluation          Evergreen  Economics,  Page 26        Figure  1:  SCE  Participant  Satisfaction  (n=4)     As  previously  described,  the  main  recommendation  from  two  of  the  participants  involved   speeding  up  the  overall  process  for  obtaining  the  rebate.  Additionally,  one  participant   recommended  making  the  application  form  more  straightforward  or  including  an   instruction  sheet  that  explains  the  important  information.   4.4 ROCEE Participant Interviews The  evaluation  team  interviewed  three  of  the  eight  participants  from  the  ROCEE  offering.   The  respondents  included:   • A  facility  service  manager  from  a  temperature-­‐controlled  warehouse  that  stores   multiple  types  of  products;   • A  facility  maintenance  manager  from  a  grocery  distribution  center;  and     • A  mechanic  from  a  dairy  processing  plant.     All  three  participants  interviewed  were  responsible  for  the  maintenance  of  refrigeration   equipment  at  their  respective  facilities.   4.4.1 Awareness and Motivations One  of  the  respondents  learned  about  the  program  through  their  IPC  liaison  partner,  who   then  arranged  for  Cascade  Energy  to  contact  them  directly.  Another  learned  about  the   program  from  their  supervisor,  and  the  last  respondent  had  been  working  with  Cascade   Energy  on  other  projects  at  the  facility  when  Cascade  told  them  about  the  opportunity  to   participate.   25%   50%   50%   25%   25%   25%   25%   50%   50%   50%   50%   50%   50%   50%  25%   25%   25%   25%   25%   0%  50%  100%   Overal  SCE  Offering   Determining  how  electrical   process  could  be  more    efqicient   Obtaining  a  cost  estimate  to   modify  or  install  equipment   Completing  a  Custom  Efqiciency   program  application   Review  of  application  by  IPC   and  pre-­‐approval   IPC  post-­‐install  inspection  of   the  project  for  M&V   Installation  of  equipment   Very  Satisqied   Somewhat  satisqied   Neither  satisqied  nor   dissatisqied   Somewhat  dissatisqied   Very  dissatisqied   2013  Custom  Efficiency  Program  Process  and   Impact  Evaluation          Evergreen  Economics,  Page 27       Each  of  the  respondents  had  participated  in  other  energy  efficiency  programs  that  IPC   offered  and  had  positive  experiences,  with  two  saying  that  these  programs  helped  them   save  energy  and  were  very  informative.  They  learned  about  these  programs  through  emails   from  IPC  and  from  other  people  at  their  facility  (the  general  manager  or  their  supervisor).   Their  preferred  sources  for  learning  about  IPC  program  offerings  and  trainings  are  emails   and  the  web.     Their  motivations  for  participating  in  the  ROCEE  offering  came  from  their  desire  to  learn   about  savings  opportunities  for  the  company,  because  the  facility  management  told  them  to   participate,  or  because  they  wanted  to  learn  how  to  upgrade  the  facility  themselves.   Specifically,  this  last  respondent  preferred  to  learn  how  to  work  on  the  equipment   themselves  instead  of  having  someone  come  in  and  make  changes  to  the  facility  without   explaining  what  they  are  doing  and  why.  They  chose  not  to  participate  in  some  of  the  other   IPC  programs  because  those  programs  did  not  appear  to  include  an  education  component.     All  of  the  respondents  said  that  their  participation  in  the  ROCEE  offering  has  spurred   interest  in  other  areas  of  their  company  to  save  energy.  One  said  that  they  had  either   completed  or  made  plans  to  upgrade  the  refrigeration  units,  doors,  and  lighting.  Another   said  that  they  spoke  with  other  people  in  the  facility  and  encouraged  them  to  attend  classes   and  learn  about  new  ways  to  save  energy.  The  last  respondent  said  the  facility  management   had  become  more  open  to  funding  energy  efficiency  projects,  which  was  causing  more   people  to  take  advantage  of  energy  savings  opportunities.   4.4.2 Offering Process and Participant Experience Prior  to  participating  in  the  offering,  two  of  the  respondents  believed  that  the  benefit  of   participating  in  this  offering  was  gaining  education  about  energy  efficiency,  while  the  other   person  did  not  expect  to  learn  much.  All  of  the  participants  felt  the  offering  exceeded  their   expectations.     The  respondents  found  it  easy  to  participate  in  the  ROCEE  offering.  They  have  all  seen  a   decrease  in  energy  use  at  their  businesses  and  expected  this  decrease  to  continue  into  the   future.  One  was  not  sure  how  much  of  their  energy  savings  could  be  attributed  to  ROCEE   because  they  made  other  changes  to  their  facility  during  the  same  period,  while  another   said  that  they  were  “consistently  saving  energy”.  The  last  respondent  said  they  had  reduced   their  total  energy  usage  and  drastically  reduced  their  peak  demand.     One  person  could  not  think  of  any  non-­‐energy  benefits  they  experienced  from  participating,   but  the  other  two  said  that  they  benefited  from  networking  with  other  people  who  work   for  refrigeration  companies;  these  contacts  are  able  to  help  when  they  need  feedback  or   new  ideas.  None  of  the  participants  believed  that  participation  in  the  ROCEE  offering   allowed  them  to  hire  any  new  employees  or  avert  any  layoffs  (possible  non-­‐energy   benefits).   2013  Custom  Efficiency  Program  Process  and   Impact  Evaluation          Evergreen  Economics,  Page 28       4.4.3 Training Workshops and Webinars The  three  respondents  attended  all  of  the  ROCEE  workshops  in  the  series.  They  said  the   benefit  of  the  trainings  was  learning  “little  things  that  I  can  do  to  save  energy”,  learning   “how  to  look  out  for  savings  opportunities”,  and  finding  out  about  resources  they  can   continue  using  to  find  and  implement  efficiency  improvements.  After  attending  the   trainings,  two  respondents  decided  to  retrofit  their  lighting  with  LEDs,  one  installed   variable  frequency  drives  for  their  compressors,  one  converted  from  electric  to  gas  heating,   one  switched  the  refrigeration  compressor  from  running  on  suction  pressure  of  refrigerant   to  circulation  liquid,  one  had  their  mechanics  work  on  becoming  certified  assistants  and   one  decided  to  eventually  earn  the  Certified  Refrigeration  Energy  Specialists  (CRES)   certification.  The  only  barrier  that  one  respondent  felt  might  impede  their  ability  to   complete  these  actions  was  budget.  None  of  the  respondents  had  any  recommendations  for   improving  the  training.   4.4.4 Engineering and Technician Assistance Only  one  of  the  respondents  utilized  the  engineering  assistance  that  is  offered  by  ROCEE.   They  spent  a  day  walking  through  the  facility  with  a  Cascade  Energy  engineer  who   identified  opportunities  for  improvement.  They  were  happy  with  the  assistance  they   received  and  are  continuing  to  work  with  the  engineer.   4.4.5 Energy Management Software All  of  the  respondents  said  the  energy  management  software  provided  by  IPC  was  easy  to   use  and  met  their  expectations.  They  all  felt  that  IPC  and  Cascade  Energy  have  been  very   responsive  to  any  problems  they  ran  into.  The  only  recommendation  one  respondent  had   for  improving  the  software  was  to  create  an  easier  way  to  generate  reports.       One  respondent  said  they  used  the  energy  management  software  provided  by  IPC  to   monitor  their  energy  use  “on  a  regular  basis”  and  they  would  like  to  continue  using  the   software  after  the  end  of  the  ROCEE  offering.  Their  processes  and  protocols  have  not   changed  in  response  to  using  the  software,  but  their  technicians  use  the  software  to  verify   that  all  of  the  equipment  is  working  as  expected,  especially  after  they  make  changes  to  the   system.  They  are  not  planning  to  implement  any  changes  in  the  near  future.     Another  respondent  said  they  use  the  software  on  occasion  and  it  has  caused  them  to   change  some  of  their  processes.  Specifically,  they  have  three  filtration  plants  that  operate   independently.  They  used  to  circulate  two  at  a  time,  but  after  using  the  software,  they   realized  that  these  filtration  systems  have  very  high  demand.  They  stopped  circulating   them  at  the  same  time,  and  instead  stagger  them  by  15  minutes.  This  small  change  in   operational  procedure  has  reduced  the  peak  demand  at  the  facility  and  resulted  in   significant  bill  reductions.  They  plan  to  continue  using  the  software.     The  remaining  respondent  said  that  they  use  the  energy  management  software  provided  by   IPC  a  little,  but  use  different  software  provided  by  Cascade  Energy  more  regularly  and  will   probably  use  this  alternate  software  after  the  end  of  the  ROCEE  offering.  They  did  not  have   2013  Custom  Efficiency  Program  Process  and   Impact  Evaluation          Evergreen  Economics,  Page 29       any  difficulty  using  the  software  after  being  trained  during  the  classes  and  did  not  have  any   recommendations  to  improve  it;  they  just  preferred  to  use  the  other  software.   4.4.6 Audits All  of  the  respondents  received  an  energy  audit  of  their  facility  by  a  qualified  refrigeration   expert,  including  two  that  were  confident  the  audit  was  part  of  the  ROCEE  offering.5  Both  of   these  respondents  said  it  was  helpful  at  identifying  no-­‐cost  and  low-­‐cost  efficiency   improvements  at  their  facility.  The  first  said  they  implemented  all  of  the  recommendations   that  they  remembered  receiving  (fan  cycling  and  switching  to  LED  lighting),  but  there  may   have  been  more  recommendations  that  they  forgot.  The  second  respondent  said  they  either   completed  or  are  in  the  process  of  implementing  everything  that  was  recommended;  they   kept  a  list  of  all  the  suggestions  as  reference.  Neither  of  these  respondents  had  any   recommendations  for  improving  the  audits.     4.4.7 Participant Satisfaction and Recommendations Satisfaction  with  the  offering  was  very  high;  the  respondents  were  either  “very  satisfied”  or   “somewhat  satisfied”  with  each  component  of  the  ROCEE  offering,  as  shown  in  Figure  2.   The  highest  satisfaction  was  reported  for  the  training  workshops,  with  all  respondents   being  “very  satisfied”.  Only  one  satisfaction  rating  was  provided  for  engineering  assistance   because  two  of  the  respondents  did  not  have  experience  with  this  component  of  the   offering.      Figure  2:  ROCEE  Participant  Satisfaction  (n=3)                                                                                                                     5  The  third  respondent  remembered  having  an  audit  but  was  not  sure  it  was  done  as  part  of  ROCEE.   33%   33%   100%   67%   67%   67%   33%   67%   33%   0%  20%  40%  60%  80%  100%   Engineering  Assistance   Audits   Energy  Management  Software   Training  Workshops/ Webinars   Overall  ROCEE  Offering  Very  satisqied   Somewhat  satisqied   Neither  satisqied  nor   dissatisqied   Somewhat  dissatisqied   Very  dissatisqied   N/A   2013  Custom  Efficiency  Program  Process  and   Impact  Evaluation          Evergreen  Economics,  Page 30       When  given  the  opportunity  to  provide  additional  comments  or  recommendations  for   improving  the  program,  the  respondents  simply  reiterated  that  they  were  happy  with  the   ROCEE  offering.   4.5 WWEEC Participant Interviews Evergreen  interviewed  four  WWEEC  participants  from  facilities  in  Idaho,  out  of  10  total   WWEEC  participants.  The  respondents  included  a  mechanic,  a  plant  foreman,  a  lead   operator,  and  a  superintendent.  Two  of  these  respondents  were  the  Energy  Champions  for   their  facility,  one  was  the  Management  Sponsor,  and  the  remaining  respondent  was   referred  to  us  because  they  had  been  more  involved  in  the  offering  than  the  Energy   Champion.   4.5.1 Awareness and Motivations Two  of  the  participants  indicated  that  IPC  representatives  contacted  someone  at  their   facility  (the  plant  superintendent,  public  works  director,  and/or  plant  engineer)  to  tell   them  about  the  WWEEC  offering;  the  other  two  learned  about  the  program  from  someone   else  at  their  facility.  None  of  the  respondents  were  aware  of  any  other  energy  efficiency   programs  that  IPC  offers  for  businesses.  Two  indicated  that  they  would  like  to  learn  more   about  IPC’s  program  offerings  and  trainings,  preferably  through  email  or  direct  phone  calls.   Their  motivations  for  participating  in  the  WWEEC  offering  came  from  the  possibility  of   saving  money  and  energy,  a  desire  to  share  ideas  and  experiences  with  other  wastewater   personnel,  and  one  was  simply  required  to  participate  by  their  plant  superintendent.     Three  of  the  respondents  were  not  sure  whether  or  not  they  could  attribute  any  of  their   city’s  interest  in  energy  savings  to  the  facility’s  participation  in  WWEEC.  However,  the   other  respondent  felt  confident  that  the  WWEEC  offering  motivated  the  city  council   members,  the  mayor,  and  city  employees  to  look  for  more  opportunities  to  save  energy.   They  did  indicate  that  the  mayor  was  already  motivated  to  make  energy  savings  a  priority   for  the  city,  but  that  the  facility’s  participation  in  WWEEC  gave  them  the  education  they   needed  to  actually  start  getting  audits  and  planning  projects.   4.5.2 Offering Process and Participant Experience All  of  the  respondents  said  that  they  found  it  to  be  fairly  easy  to  participate  in  the  offering.   One  of  the  respondents  thought  that  any  difficulties  they  had  participating  was  due  to  their   unique  situation  as  a  very  new  and  energy  efficient  facility  in  a  growing  city.  Another  said   that  they  found  participating  in  the  workshops  was  much  easier  than  fulfilling  the   documentation  and  planning  requirements.  However,  they  felt  the  staff  from  Cascade   Energy  and  IPC  was  very  responsive  and  helpful  whenever  specific  problems  arose.       Two  of  the  respondents  said  that  their  facility’s  energy  use  had  decreased  since  they   started  participating  in  WWEEC;  one  of  these  respondents  estimated  the  decrease  was   about  25  percent.  Another  of  the  respondents  said  they  had  not  seen  a  change  in  energy   use  at  their  facility  since  participating,  but  they  attributed  this  lack  of  change  to  the  fact   2013  Custom  Efficiency  Program  Process  and   Impact  Evaluation          Evergreen  Economics,  Page 31       that  they  have  not  yet  been  able  to  implement  any  of  the  suggested  improvements.  Another   respondent’s  facility  increased  usage  since  they  started  participating,  but  they  believed  this   was  due  to  the  fact  that  their  facility  was  already  very  new  and  energy  efficient  and  that  the   city’s  rapid  growth  has  required  the  facility  to  increase  energy  consumption  to  meet  the   increased  demand.  All  of  the  respondents  believed  that  these  trends  in  energy  consumption   would  continue  into  the  future.     The  evaluation  team  also  asked  each  of  the  respondents  about  any  potential  non-­‐energy   benefits  they  experienced.  One  said  that  the  WWEEC  workshops  helped  them  learn  how  to   improve  their  plant  operations  while  meeting  all  of  their  permit  requirements.  The  offering   brought  wastewater  professionals  together  so  they  could  learn  from  each  other,  and  they   discussed  more  than  just  energy  efficiency.  This  respondent  believed  that  this  type  of   discussion  would  continue  into  the  future.  The  rest  could  not  think  of  any  specific  non-­‐ energy  benefits.  The  WWEEC  offering  did  not  allow  any  of  the  respondents  to  hire  any  new   employees  or  avert  any  layoffs;  any  changes  in  employment  were  reportedly  due  to  normal   employee  turnover.     Prior  to  participating  in  the  WWEEC  offering,  the  facilities  anticipated  that  they  would   benefit  from  increased  awareness  of  energy  efficiency  opportunities  that  would  save  them   money  and  from  discussions  with  other  wastewater  professionals  about  their  operational   strategies.  Three  of  the  four  respondents  said  they  realized  all  the  benefits  that  they   expected.  The  one  remaining  respondent  was  disappointed  because  they  felt  that  WWEEC   did  not  come  up  with  any  ideas  for  saving  money,  suggesting  that  all  of  the  opportunities   for  savings  identified  were  too  small  to  have  a  significant  financial  impact.   4.5.3 Training Workshops and Webinars All  of  the  respondents  attended  the  training  workshops.  Three  indicated  that  they  attended   all  but  one  workshop  and  the  other  respondent  was  not  sure  which  they  attended.  The   benefits  that  respondents  cited  as  resulting  from  the  training  are  that  the  employees  now   turn  off  lights  when  they  leave  a  room,  they  are  able  to  learn  about  other  incentive   opportunities  and  requirements,  they  are  able  to  gain  knowledge  and  discuss  new  ideas   with  other  wastewater  professionals,  and  they  can  monitor  their  energy  usage  allowing   them  to  detect  when  equipment  is  accidentally  left  on.     All  of  the  respondents  said  they  were  planning  to  implement  some  changes  in  the  future.   For  instance,  some  said  they  planned  to  replace  all  or  some  of  their  lighting,  install   programmable  variable  frequency  drives,  perform  a  large  scale  upgrade  of  the  entire   facility,  and/or  pursue  additional  energy  efficiency  and  cogeneration  projects.  Two  of  these   respondents  did  not  anticipate  any  significant  barriers  for  taking  these  actions,  while  the   other  two  were  concerned  about  budget  limitations.     One  of  the  respondents  who  was  concerned  about  budget  explained  that  the  biggest  barrier   until  recently  was  getting  their  administration  interested  in  the  projects.  After  attending   the  trainings,  they  personally  became  passionate  about  saving  energy,  but  their   management  did  not  become  interested  until  Cascade  Energy  found  experts  who  would   2013  Custom  Efficiency  Program  Process  and   Impact  Evaluation          Evergreen  Economics,  Page 32       join  them  on  a  conference  call  to  explain  why  these  projects  are  worthwhile.  They  felt  this   process  would  have  been  easier  if  the  superintendent  had  been  required  to  attend  the  first   seminar.  Another  respondent  suggested  that  IPC  tell  participants  about  any  likely  barriers   that  they  can  prepare  to  address,  and  another  asked  that  IPC  help  arrange  for  them  to  meet   with  an  engineering  firm  to  go  over  their  plans  and  make  comments.   All  of  the  respondents  said  that  the  trainings  met  their  expectations,  attributing  this  to   getting  to  tour  actual  facilities  during  the  training,  IPC’s  willingness  to  get  involved  and   help,  and  their  low  expectations.  They  also  provided  some  recommendations  for  improving   the  training:  incorporate  more  hands-­‐on  training,  encourage  people  to  be  more  open  and   less  secretive  about  their  facility’s  process,  and  provide  examples  of  successful  facilities   from  Idaho  so  they  can  be  confident  that  their  facility  could  achieve  similar  results  without   being  fined.   4.5.4 Engineering and Technician Assistance Two  of  the  respondents  remembered  utilizing  the  engineering  assistance  that  is  offered  by   Cascade.  The  first  used  both  onsite  and  remote  assistance.  The  engineer  suggested  many   areas  of  the  facility  that  could  be  improved  and  went  over  the  incentive  report  to  help  the   respondent  identify  the  top  priorities.  During  the  walk-­‐throughs,  the  engineer  also  made   suggestions  for  ways  to  improve  the  plant  operations,  which  did  not  necessarily  apply  to   energy  efficiency  directly.  The  respondent  was  very  happy  with  the  assistance  they   received  and  felt  like  the  engineer  was  always  available  when  questions  arose.   The  other  respondent  utilized  only  the  onsite  assistance.  The  engineer  gave  them  many   recommendations,  but  unfortunately,  most  of  these  were  not  feasible  to  implement  due  to   budgetary  or  operational  limitations.  For  instance,  one  recommendation  was  to  reduce   water  pressure.  This  was  not  feasible  for  the  facility  because  their  pumps  are  old  and   frozen;  until  they  are  able  to  replace  the  pumps,  they  have  to  keep  the  water  pressure  high   to  keep  the  water  moving.  In  general,  they  were  happy  with  the  assistance,  which  met  their   expectations.     This  respondent  proceeded  to  describe  the  ideal  engineering  assistance:  they  would  meet   with  a  wastewater  engineer  who  understood  the  WWEEC  offering,  walk  through  the  plant   and  discuss  why  they  choose  to  operate  the  plant  the  way  they  do  (including  any  unique   limitations),  then  they  would  discuss  the  engineer’s  recommendations  and  any  remaining   concerns  and  go  over  any  additional  ideas  for  how  the  facility  could  utilize  the  resources   provided  by  WWEEC.  The  plant  staff  is  afraid  of  changing  their  operational  process  because   any  mistake  could  result  in  huge  fines  and  they  cannot  typically  afford  to  hire  an  engineer   who  is  knowledgeable  enough  to  help  them.  Therefore,  the  program  would  be  more   effective  for  plants  like  theirs  if  a  wastewater  treatment  specialist  provided  the  engineering   assistance.   4.5.5 Energy Management Software All  four  of  the  respondents  said  they  use  IPC’s  energy  management  software  to  monitor   their  energy  use.  One  works  on  it  every  day,  one  uses  it  two  to  three  times  a  week,  one  uses   2013  Custom  Efficiency  Program  Process  and   Impact  Evaluation          Evergreen  Economics,  Page 33       it  at  least  once  a  week,  and  the  other  has  not  had  enough  time  to  use  it  in  a  while  but  has   used  it  in  the  past  and  plans  to  use  it  every  week.     Each  of  the  respondents  said  the  software  was  not  too  difficult,  but  indicated  that  they  did   have  some  problems.  For  instance,  they  cited  difficulties  labeling  events,  creating  graphs,   using  comparable  data,  or  uploading  the  plant  data  to  a  website.  Some  suggestions  they  had   for  improving  the  software  were  creating  a  mobile  interface,  allowing  events  to  be  flagged   for  a  specific  time  period  rather  than  selecting  an  entire  day,  and  adding  definitions  for  key   terms.  All  four  respondents  were  very  happy  with  IPC  and  Cascade  Energy’s   responsiveness  to  any  issues  with  the  program  and  did  not  think  that  additional  assistance   was  needed.  Three  specifically  mentioned  the  helpfulness  of  fast  responses  to  phone  calls   (usually  less  than  an  hour)  and  remote  assistance.     The  respondents  all  said  that  their  processes/protocols  had  not  changed  in  response  to   using  the  software;  it  was  only  being  used  to  track  current  operations.  However,  two  said   they  believe  the  software  will  become  more  effective  once  they  find  the  time  to  get   together,  discuss  the  data,  and  make  a  plan  for  the  next  steps.  One  person  was  worried   about  losing  access  to  the  software  when  the  offering  ended.  Every  respondent  said  that   the  software  met  their  expectations  and  they  would  like  to  continue  using  the  software   after  the  end  of  the  WWEEC  offering.   4.5.6 Audits and Energy Management Assessment Two  of  the  respondents  recalled  receiving  an  opportunities  list  for  their  facility  that  was   prepared  during  an  audit  by  a  qualified  wastewater  expert.  Both  said  that  the  experience   met  their  expectations  and  neither  had  suggestions  for  improvement.     One  of  the  respondents  said  that  the  audit  was  not  helpful  at  identifying  no-­‐cost  and  low-­‐ cost  efficiency  improvements.  The  list  had  great  ideas  for  how  to  substantially  improve  the   plant’s  operations,  but  every  idea  was  expensive,  prohibiting  them  from  being  able  to   implement  any  yet.  They  gave  a  copy  of  the  opportunities  list  to  their  supervisor  and   everyone  else  involved  to  help  gain  interest  and  open  up  the  discussion  for  future  plans,   but  they  expect  to  continue  struggling  with  budget  and  management  approval.     The  other  respondent  said  that  the  wastewater  expert  spent  four  to  five  hours  going   though  the  plant  and  making  suggestions.  They  felt  that  many  of  the  ideas  could  be  very   beneficial  in  the  future,  but  the  plant  is  only  currently  running  at  20  percent  capacity  and   the  opportunities  are  minimal  right  now.  Unlike  the  other  respondent,  they  said  that   budget  approval  would  not  be  a  large  barrier  as  long  as  they  could  justify  it  with  significant   energy  savings.     There  were  also  two  respondents  who  recalled  receiving  an  initial  Energy  Management   Assessment.  Neither  felt  that  the  assessment  helped  identify  organizational  improvements   at  their  facility,  but  they  did  indicate  that  the  suggestions  were  helpful.  Neither  of  these   respondents  had  implemented  any  significant  recommendations  due  to  difficulties  with   management  approval  and  budget  limitations.       2013  Custom  Efficiency  Program  Process  and   Impact  Evaluation          Evergreen  Economics,  Page 34       One  of  these  respondents  went  on  to  explain  the  difficulties  they  have  had  getting  approval   for  projects.  In  order  to  modify  their  budget  and  make  energy  efficiency  upgrades,  they   have  to  get  approval  from  the  wastewater  management  authorities  as  well  as  the  city   council.  The  management  was  opposed  to  their  project  proposals  until  Cascade  Energy  and   IPC  joined  them  on  a  conference  call  and  helped  explain  the  benefits  of  this  type  of  project.   The  respondent  said  it  would  be  very  helpful  to  have  help  preparing  their  proposals  for  the   council,  for  instance  a  special  training  for  the  staff  who  are  in  charge  of  getting  approval   that  helps  them  explain  the  projects  to  other  people.  Alternatively,  IPC  or  Cascade  Energy   could  create  a  PowerPoint  template  that  has  a  guideline  for  presenting  the  project  and   some  basic  arguments  for  energy  efficiency  as  an  investment  strategy,  or  they  could   physically  meet  with  the  council  during  the  presentation  to  offer  support  in  answering   questions.  The  offering  has  provided  participants  with  great  ideas  for  improvements,  but   unless  they  find  a  way  to  help  their  facilities  get  approval  for  funds,  the  improvements  will   be  limited  to  no-­‐cost  and  maybe  a  few  low-­‐cost  options.  Therefore,  providing  this  type  of   support  to  participants  could  make  the  WWEEC  offering  far  more  effective  with  respect  to   energy  savings.   4.5.7 Participant Satisfaction and Recommendations Satisfaction  with  the  offering  was  very  high,  with  no  respondents  being  “somewhat   dissatisfied”  or  “very  dissatisfied”  with  any  component  of  the  WWEEC  offering,  as  shown  in   Figure  3.  The  highest  satisfaction  was  reported  for  the  energy  management  software,  with   all  four  respondents  being  “very  satisfied”.  The  lowest  satisfaction  was  reported  for  the   initial  energy  management  assessment,  with  one  being  “very  satisfied”  and  one  being   “neither  satisfied  nor  dissatisfied”.    Figure  3:  WWEEC  Participant  Satisfaction  (n=4)     At  the  end  of  the  interview,  the  evaluation  team  asked  each  of  the  respondents  if  they  had   any  other  recommendations  for  improving  the  offering.  One  of  the  respondents  said  that   they  should  make  sure  that  the  engineers  they  send  to  the  facilities  have  experience  in  the   25%   25%   75%   75%   100%   75%   25%   25%   25%   25%  50%   50%   25%   0%  20%  40%  60%  80%  100%   Initial  Energy  Management   Assessment   Opportunities  List   Remote  or  Onsite  Engineering   Support   Training  Workshops/Webinars   Energy  Management  Software   Overall  WWEEC  Offering  Very  satisqied   Somewhat  satisqied   Neither  satisqied  nor   dissatisqied   Somewhat  dissatisqied   Very  dissatisqied   N/A   2013  Custom  Efficiency  Program  Process  and   Impact  Evaluation          Evergreen  Economics,  Page 35       wastewater  industry,  not  just  in  energy  efficiency.  The  people  in  the  plant  are  often  afraid   of  making  changes  to  their  operations  due  to  the  risks  of  pollution,  fines,  or  other  problems.   They  need  someone  who  can  immediately  address  these  concerns  and  assure  them  that  it   is  possible  to  reduce  energy  without  harming  their  operations.     Another  respondent  said  that  they  initially  decided  not  to  sign  up  for  the  WWEEC  offering.   The  contract  required  them  to  implement  improvements  based  on  recommendations  from   Cascade  Energy  and  IPC  if  they  signed  up.  Since  their  budget  was  already  set  for  2014,  any   changes  would  have  to  be  approved  individually  by  the  council.  Cascade  Energy  and  IPC   spent  time  going  over  the  contract  with  them  and  explained  that  they  could  choose  to   implement  only  the  no-­‐cost  and  perhaps  some  low-­‐cost  recommendations.  Other  facilities   may  have  similar  concerns  about  the  WWEEC  offering  and  would  benefit  from  further   discussion  about  the  eligibility  requirements.   When  given  the  opportunity  to  provide  additional  comments,  one  respondent  said  “the   offering  has  been  great  because  it  provided  us  with  so  much  education  and  they  were  very   willing  to  send  us  extra  assistance  when  needed”  and  that  IPC  staff  were  eager  to  help  in   any  way  they  could,  even  bringing  in  a  lighting  expert  when  they  showed  interest  in   upgrades.  Another  respondent  said  they  would  like  to  participate  again  in  three  or  four   years  if  IPC  decides  to  make  it  available.   4.6 Summary of Custom Efficiency Interviews by MDC Research and IPC IPC  contracted  with  MDC  Research  (MDC)  to  conduct  interviews  with  custom  program   participants  and  non-­‐participants  just  prior  to  the  Evergreen  evaluation,  and  these   interviews  covered  many  of  the  same  questions  originally  proposed  for  this  evaluation.   Rather  than  conduct  interviews  covering  the  same  topics  (and  likely  contacting  some  of  the   same  customers),  the  results  of  the  previous  IPC  research  are  instead  summarized  as  part   of  this  report.     For  the  IPC  research,  MDC  interviewed  36  energy  decision-­‐makers  to  learn  about  their   views  on  energy  efficiency  and  the  Custom  Efficiency  program  offering.  The  respondents   included  26  participants  and  10  non-­‐participants,  distributed  across  large  commercial   (n=29)  and  industrial  (n=7)  sectors  from  a  variety  of  industries.  This  section  summarizes   the  results  presented  in  MDC’s  Idaho  Power  Custom  Efficiency  Program  Research   PowerPoint  presentation,  provided  to  IPC  on  March  20,  2014.       4.6.1 Program Engagement The  respondents’  initial  engagement  with  the  Custom  Efficiency  program  was  either   through  outside  sales  (typically  contractors/trade  allies),  their  existing  relationship  with   IPC  (often  a  dedicated  IPC  representative),  or  from  prior  experience  with  the  program.  The   need  for  additional  outreach  is  demonstrated  by  the  fact  that  first  time  participants  who   had  a  pressing  need  for  new  equipment  often  failed  to  find  the  program  on  their  own.  Many   of  the  participants  were  already  considering  some  type  of  upgrade,  but  they  indicated  that   the  program  engagement  was  a  catalyst  that  contributed  to  their  decision.     2013  Custom  Efficiency  Program  Process  and   Impact  Evaluation          Evergreen  Economics,  Page 36       The  process  for  engaging  with  the  Custom  Efficiency  program  was  largely  dependent  on   the  size  and  structure  of  the  company.  They  differed  in  terms  of  the  formality  of  the   decision-­‐making  process,  the  scope  of  the  upgrades  selected,  and  their  concerns  about  the   impact  of  a  shutdown  on  their  business.   The  main  program  benefit  cited  by  contractors  and  IPC  representatives  to  the  participants   was  the  return  on  investment  (ROI)  from  energy  savings,  but  this  was  not  the  only  driver  of   their  participation.  Many  of  the  large  businesses  expressed  that  their  participation  was   driven  at  least  in  part  by  the  company’s  desire  to  be  “green”,  and  smaller  businesses  were   driven  by  their  need  for  a  capital  improvement/upgrade.  It  is  important  to  emphasize  these   types  of  program  benefits  in  addition  to  the  ROI/savings.   Though  ROI  is  not  always  the  main  driver  of  participation,  ROI  is  nearly  always  a   consideration.  Some  of  the  businesses  indicated  that  their  ROI  was  negated  by  the  IPC  rate   increases.  Similarly,  many  of  the  businesses  would  only  consider  energy  efficiency  projects   if  the  payback  period  did  not  exceed  a  certain  threshold.  The  longest  acceptable  payback   period  ranged  from  two  to  five  years  in  most  cases,  with  the  shorter  periods  being   identified  by  businesses  who  were  more  ROI  driven.   4.6.2 Program Processes and Satisfaction The  process  of  participating  in  the  program  according  to  the  program  design  involved  six   steps:  1)  efficiency  evaluation,  2)  cost  estimates,  3)  completing  the  application  and   agreement,  4)  IPC  review  and  approval,  5)  equipment  installation,  and  6)  final  inspections   and  payment.  One  “pain  point”  mentioned  by  some  of  the  participants  was  the  need  for   assistance  calculating  kWh  savings  for  a  proposed  project.  This  is  integral  for  the  approval   process  in  their  businesses,  and  they  struggle  with  the  calculations.       In  general,  participants  were  very  satisfied  with  the  program.  The  few  participants  who   were  not  satisfied  with  the  program  explained  that  they  had  problems  with  the  contractors   during  the  installation  process  and  considered  these  issues  as  signs  that  IPC  is  failing  to   properly  vet  the  program  contractors.  Those  who  worked  directly  with  an  IPC   representative  had  much  higher  satisfaction  than  those  who  did  not.  Similarly,  the   industrial  businesses  had  especially  high  satisfaction,  though  some  suggested  that  the   program  allow  large  customers  to  customize  their  projects.   4.6.3 Non-Participant Program Awareness and Engagement Only  three  of  the  ten  non-­‐participants  were  aware  of  the  program  before  the  interview.   After  hearing  a  basic  description,  they  rated  the  appeal  of  the  program  eight  out  of  ten  on   average.  All  believed  they  were  at  least  “somewhat  likely”  to  participate  in  the  future  and   were  interested  in  learning  more  about  the  program.  The  respondents  had  diverse   opinions  about  the  best  channels  for  program  outreach,  but  most  said  they  would  “pay  the   most  attention  to”  a  face-­‐to-­‐face  visit  with  an  IPC  representative  (not  a  contractor).     The  non-­‐participants  said  they  consider  many  factors  when  making  decisions  about  energy   efficiency  equipment,  but  that  ROI  is  the  most  important  factor  to  the   2013  Custom  Efficiency  Program  Process  and   Impact  Evaluation          Evergreen  Economics,  Page 37       corporate/bureaucratic  decision-­‐makers.  More  than  half  of  non-­‐participant  respondents   said  they  have  plans  to  upgrade  to  efficient  equipment.  Many  reported  that  they   understand  the  necessity  of  efficient  equipment  to  protect  themselves  against  rising  energy   costs.  The  most  common  barriers  to  actually  making  the  upgrades  are  high  upfront  costs,   uncertain  ROI  (they  find  the  calculations  difficult  and  worry  about  overestimating  savings),   and  skepticism  about  the  quality  of  the  incentivized  equipment  (particularly  true  for   industrial  companies).   4.6.4 Program Strategies for the Future Overall,  the  interviews  suggested  that  the  program  could  increase  participation  by   increasing  awareness  and  motivation.  Specifically,  the  responses  identified  a  need  for   explaining  realistic  ROI  and  upfront  costs  and  providing  details  about  the  incentivized   equipment,  as  well  as  having  IPC  reach  out  frequently  to  promote  their  audit  services.     2013  Custom  Efficiency  Program  Process  and   Impact  Evaluation          Evergreen  Economics,  Page 38       5 Conclusions and Recommendations Below  are  our  conclusions  and  recommendations  resulting  from  the  impact  and  process   evaluation  activities.     5.1 Impact Evaluation Findings and Conclusions • There  were  73  participants  in  the  2013  Custom  Efficiency  Program,  with  reported   ex-­‐ante  savings  of  21,287,236  kWh  and  2,306  kW.  The  impact  evaluation  resulted  in   ex-­‐post  savings  that  closely  matched  the  original  ex-­‐ante  values  for  kWh  with  a   realization  rate  of  99  percent  and  exceeded  the  original  kW  savings  with  a   realization  rate  of  136  percent.  This  translates  to  ex-­‐post  savings  of  21,252,200  kWh   and  3,154.7  kW.   • The  evaluation  team  calculated  interactive  effects  for  lighting  and  found  that  in   general,  the  HVAC  interaction  resulted  in  a  slight  reduction  in  savings.  The  average   HVAC  interaction  factor  for  the  12  lighting  projects  reviewed  that  were  in   conditioned  space  was  98.5  percent,  or  a  1.5  percent  reduction  in  electric  savings.   • It  is  difficult  to  specify  a  particular  project  size  that  should  require  M&V.  Some  very   large  projects  may  have  nearly  constant  loads  that  are  verified  by  pre  metering,   where  only  the  overall  efficiency  is  affected  by  the  measure  (for  example,  a  more   efficient  process  chiller  under  constant  production  schedule).  This  may  only  need  a   post-­‐install  inspection  to  verify  chiller  load  and  kW  from  the  control  panel.  Other   smaller  projects  with  highly  variable  loads  will  likely  benefit  more  from  additional   M&V.   • IPC  currently  provides  a  high  level  of  internal  review  for  each  custom  project.  The   post-­‐install  inspections  are  very  thorough,  especially  for  lighting  projects,  which   receive  a  complete  post-­‐install  inventory  of  fixtures.  This  level  of  review  has   resulted  in  the  high  realization  rate  achieved  for  the  program.     5.2 Process Evaluation Findings and Conclusions Overarching  Findings  and  Conclusions   • In  general,  target  customer  awareness  of  the  Custom  Efficiency  program  and   offerings  appears  to  be  low,  as  evidenced  by  the  results  of  our  interviews  with   implementers,  trade  allies,  and  participants,  as  well  as  the  results  of  interviews   conducted  by  MDC  Research  earlier  this  year.  There  may  be  opportunities  to   increase  participation  by  increasing  awareness  of  the  programs.  Participants  have   been  receptive  to  program  information  from  trade  allies  and  IPC  staff.   • IPC  conducts  outreach  to  industrial  customers,  but  these  customer  contacts  are  not   always  the  same  staff  that  make  decisions  about  equipment  upgrades  or   replacements.  Decision  makers  may  not  be  receiving  the  message  about  IPC’s   available  programs  through  this  channel.  The  best  way  to  reach  decision  makers   with  program  information  may  be  through  trade  allies.  During  interviews  with  SCE   2013  Custom  Efficiency  Program  Process  and   Impact  Evaluation          Evergreen  Economics,  Page 39       trade  allies,  they  indicated  they  are  often  the  primary  source  for  program   information  for  IPC  customers,  yet  did  not  know  if  IPC  provides  any  marketing   support.   SCE  Findings  and  Conclusions   • SCE  trade  allies  were  generally  satisfied  with  their  experience  with  the  offering  and   believe  that  the  offering  is  serving  the  targeted  customers’  needs  appropriately.   Trade  allies  have  benefitted  from  the  SCE  offering  by  seeing  increased  business  from   participating  IPC  customers.   • SCE  participants  were  generally  satisfied  with  their  experience  with  the  SCE   offering.  The  primary  suggestion  for  improvement  was  the  application  and  rebate   process,  which  some  thought  was  slow  and  troublesome.  All  SCE  participants  the   evaluation  team  spoke  with  had  completed  their  project  application  themselves  and   some  found  it  difficult  to  complete  or  repetitive.   • All  SCE  participants  the  evaluation  team  spoke  with  learned  about  the  SCE  offering   from  in-­‐person  meetings  with  electricians  or  trade  allies  who  came  to  their   business.   ROCEE  Findings  and  Conclusions     • For  both  ROCEE  and  WWEEC,  one  of  the  major  non-­‐energy  benefits  of  participating   in  these  offerings  was  the  creation  of  a  network  of  refrigeration  or  wastewater   professionals,  which  has  proved  to  be  a  valuable  resource  for  feedback  and  new   ideas.   • All  of  the  ROCEE  respondents  found  the  energy  management  software  to  be  easy  to   use  and  thought  it  was  helpful  for  tracking  their  energy  usage.   • All  of  the  ROCEE  participants  the  evaluation  team  spoke  with  were  “very  satisfied”   with  the  trainings  and  at  least  “somewhat  satisfied”  with  all  other  components  of   the  ROCEE  offering.   • All  ROCEE  respondents  had  reportedly  taken  action  and  made  improvements  to   their  facility  after  attending  the  trainings.  While  participants  have  made  progress   with  some  action  items,  ROCEE  implementers  reported  having  difficulty  keeping   participants  engaged  and  getting  them  to  implement  all  action  items.  There  is   pressure  from  facilities  management  staff  to  keep  costs  down  and  not  spend  time  on   the  action  items,  so  the  technicians  and  mechanics  that  attend  trainings  have  a  hard   time  making  progress  with  the  recommended  actions.       WWEEC  Findings  and  Conclusions     • At  least  three-­‐quarters  of  WWEEC  participants  we  spoke  with  said  they  were  “very   satisfied”  with  the  energy  management  software,  training  workshops,  and   2013  Custom  Efficiency  Program  Process  and   Impact  Evaluation          Evergreen  Economics,  Page 40       engineering  support.  None  of  the  participants  indicated  that  they  were  dissatisfied   with  any  component  of  the  WWEEC  offering.     • Two  WWEEC  respondents  have  not  been  able  to  implement  many  changes  to  their   facility’s  energy  usage  due  to  barriers  gaining  management  approval,  budget,  and   having  insufficient  time  to  plan.     • All  of  the  WWEEC  participants  interviewed  said  IPC  and  Cascade  Energy  were  very   responsive  to  any  questions,  concerns,  or  problems  that  arose.  The  program  staff   and  IPC  representatives  were  eager  to  help  in  any  way  possible  and  typically   responded  to  calls  within  a  few  hours.   5.3 Impact Evaluation Recommendations Recommendations  based  on  our  impact  evaluation  findings  are  as  follows:   • Custom  Efficiency  projects  with  large  savings  justify  additional  M&V.  There   were  some  projects  with  large  savings  in  the  evaluation  sample  that  only  received   inspections,  but  are  sensitive  to  the  assumptions  made  in  the  initial  ex-­‐ante  savings   analysis.6  Large  lighting  projects  where  controls  provide  a  significant  portion  of  the   savings  would  benefit  from  M&V  to  verify  the  assumed  post  hours  of  operations   from  the  controls.  Large  HVAC  measures  are  also  good  candidates  for  M&V,  as  are   other  large  projects  that  involve  energy  savings  that  are  sensitive  to  weather  or   production  factors.   • The  duration  of  post  installation  metering  should  be  based  on  the  variability   of  the  equipment  operating  conditions.  There  is  no  set  rule  on  how  much  M&V  is   required  for  custom  projects,  as  this  will  vary  based  on  the  variability  of  operating   conditions.  A  constant  load  pump  that  operates  24/7  only  needs  a  short  metering   period  (one  week)  to  verify  the  constant  load,  but  other  projects  that  have  load   variation  with  production  or  weather  need  to  have  post  metering  periods  long   enough  to  span  a  large  range  of  variation  so  that  the  savings  can  be  extrapolated  to   the  year  using  the  appropriate  weather  and  production  data.  The  evaluation  team   has  not  seen  any  current  utility  programs  that  require  an  entire  year  of  metering,   and  does  not  believe  that  this  level  of  metering  is  necessary  for  IPC  projects.   • Internal  IPC  review  of  project  applications  can  likely  be  reduced.  Based  on  the   quality  of  the  documentation  and  the  high  realization  rate  achieved,  IPC  can  likely   maintain  the  high  level  of  quality  control  with  only  having  one  engineer  reviewing   the  applications  (rather  than  two  engineers,  as  is  currently  done).  This  is   particularly  true  for  the  custom  lighting  projects,  which  tend  to  have  relatively   straightforward  calculations  based  on  the  IPC  Lighting  Tool.  The  larger,  more   complex  projects,  and  projects  in  the  three  new  program  initiatives,  may  still  benefit                                                                                                                   6  Examples  include  project  888  (lighting  retrofit  with  occupancy  sensor  controls)  and  project  1056   (thermostat  and  ventilation  control  on  space  heaters).     2013  Custom  Efficiency  Program  Process  and   Impact  Evaluation          Evergreen  Economics,  Page 41       from  having  two  reviewers,  particularly  until  the  new  initiatives  become  more   firmly  established.   • Modify  the  Lighting  Tool  to  include  HVAC  interactive  effects.  The  evaluation   team  used  the  BPA  Lighting  Tool  to  manually  calculate  lighting  interactive  effects  to   develop  the  ex-­‐post  impact  results  presented  in  this  report.  For  future  program   years,  the  evaluation  team  recommends  that  these  calculations  be  incorporated  into   the  IPC  Lighting  Tool  so  that  the  interactive  effects  are  automatically  included  in  the   ex-­‐ante  savings  estimates.  While  the  effect  on  savings  was  low  in  this  evaluation   (less  than  two  percent),  the  interactive  effects  may  be  significant  in  future  program   years  depending  on  the  measures  and  technologies  adopted  in  future  custom   projects.  Currently,  the  Regional  Technical  Forum  is  conducting  a  study  on  lighting   interactive  effects,  and  we  recommend  that  these  study  results  be  incorporated  into   the  IPC  Lighting  Tool  once  available,  as  they  will  reflect  the  latest  research  on  this   issue  for  the  Pacific  Northwest.         5.4 Process Evaluation Recommendations Recommendations  based  on  our  process  evaluation  findings  are  as  follows:   Overarching  Recommendations   • Increase  marketing  and  outreach  for  Custom  Efficiency  as  a  whole.  This  should   include  marketing  both  to  trade  allies  to  leverage  the  existing  relationships  between   industrial  customers  and  their  equipment  vendors  and  directly  to  customers  via   outreach  by  IPC  customer  representatives.  IPC  customer  representatives  should   strive  to  reach  the  energy  efficiency  decision  makers  at  each  facility,  rather  than   billing  or  administrative  staff  that  are  often  IPC’s  point  of  contact  with  the  customer.   Participants  stated  that  direct  contact  from  IPC  customer  representatives  was  one  of   their  preferred  forms  of  contact,  and  IPC  staff  should  pursue  this  channel.  This   would  increase  customer  awareness  of  programs  and  likely  increase  participation.   Messages  used  in  marketing  should  focus  on  the  customer’s  ability  to  control  their   energy  bill,  helping  to  make  their  company  green,  and  incentives  to  assist  with   making  energy  efficient  capital  improvements.     • Provide  participants  with  information  about  other  IPC  program  offerings  and   trainings.  IPC  should  take  the  opportunity  to  inform  existing  participants  of  other   IPC  programs  for  which  they  may  be  eligible.  Awareness  of  IPC  programs  appeared   to  be  low  overall.  Specifically,  none  of  the  WWEEC  participants  were  aware  of  other   energy  efficiency  programs  that  IPC  offers  for  businesses,  but  they  expressed   interest  in  learning  more  about  them,  preferably  through  email  or  direct  phone   calls.     2013  Custom  Efficiency  Program  Process  and   Impact  Evaluation          Evergreen  Economics,  Page 42       SCE  Recommendations   • Increase  marketing  and  outreach  specifically  for  the  SCE  offering  to  increase   customer  awareness.  These  marketing  activities  should  target  trade  allies  to   leverage  their  existing  relationships  with  industrial  customers,  and  specifically  with   energy  efficiency  decision  makers  at  customer  facilities.  Trade  allies  are  often  the   source  of  program  information  for  decision  makers,  but  the  trade  allies  we  spoke   with  did  not  know  whether  IPC  provides  any  marketing  support.  This  marketing   and  outreach  support  could  come  directly  from  IPC  staff  or  through  the   implementer,  Cascade  Energy.  This  approach  may  translate  into  awareness  among   the  target  customer  decision  makers  and  increased  participation.   • Continue  to  improve  coordination  and  communication  efforts  between  IPC,   Cascade  Energy,  and  participants  to  further  streamline  the  SCE  offering.   Currently,  Cascade  Energy  works  as  a  coordinator  to  help  participants  complete   applications  and  get  all  documentation  submitted  to  IPC  for  review  and  rebate   payment.  These  lines  of  communication  appear  to  be  working  well  and  should   continue  to  be  strengthened  to  ensure  success  and  participant  satisfaction  with  the   offering.   • Cascade  Energy  should  continue  to  provide  a  high  level  of  support  to   customers  for  SCE  and  mention  this  support  when  marketing  the  offering.   Cascade  Energy  conducts  savings  analysis  and  completes  application  forms  to  assist   customers  who  would  not  be  able  to  do  this  on  their  own.  Despite  the  availability  of   this  assistance,  some  participants  completed  paperwork  themselves  and  reported   difficulty  with  the  application  forms.  Continuing  the  level  of  support  provided  by   Cascade  and  making  sure  customers  are  aware  of  the  available  assistance  may   translate  into  higher  satisfaction  with  this  component  of  the  offering.   • Investigate  whether  there  are  ways  to  speed  up  or  streamline  the  SCE   application  and  rebate  payment  processes.  This  was  the  primary  reason  cited  by   participants  who  were  less  than  fully  satisfied  with  their  experience  with  the  SCE   offering.  It  is  recommended  to  revisit  the  application  paperwork  and  determine  if  it   can  be  made  more  straightforward  or  if  an  instruction  sheet  should  be  included  to   explain  the  required  information.  Such  improvements  may  translate  into  higher   satisfaction  with  the  offering,  and  could  also  lead  to  increased  future  program   participation  if  satisfied  customers  stay  engaged  with  IPC  programs  in  the  future.     ROCEE  Recommendations     • Consider  the  recommendations  for  Year  2  presented  in  Cascade  Energy’s   ROCEE  Year  1  Summary  Report.  Specifically,  IPC  should  consider  the   recommendation  to  either  suspend  the  offering  after  Year  1  or  to  provide  more   funding  to  continue  customer  engagement  and  outreach  through  Year  2.  The   offering  had  the  most  success  during  Year  1  when  trainings  and  site  visits  were   being  conducted  regularly.  Since  then,  participants  have  slowed  on  the   implementation  of  action  items  and  as  a  result,  savings  have  slowed  as  well.  The   2013  Custom  Efficiency  Program  Process  and   Impact  Evaluation          Evergreen  Economics,  Page 43       cost  of  providing  a  two-­‐year  offering  must  be  weighed  against  the  decline  in  savings   being  seen  in  Year  2.   • For  recruitment  for  the  ROCEE  offering  in  the  future,  IPC  should  strive  to  get   upper  management  involved  in  the  offering  from  the  beginning.  In   conversations  with  implementation  staff,  the  lack  of  support  from  upper   management  was  the  greatest  barrier  to  making  progress  at  facilities  and  getting   participants  to  implement  action  items.  Management  and  other  participating  staff   should  also  be  informed  of  incentives  that  can  help  offset  the  costs  of  participation   and  implementing  recommended  action  items.     WWEEC  Recommendations   • Provide  assistance  to  WWEEC  participants  who  are  preparing  project   proposals  for  internal  approval.  The  biggest  barriers  to  participants   implementing  action  items  were  gaining  management  interest  and  budget  approval.   The  offering  could  include  guidelines  for  presenting  projects  to  upper  management   and  some  basic  arguments  for  energy  efficiency  as  an  investment  strategy  in  the   form  of  a  PowerPoint  template,  additional  class  sessions,  or  offering  to  meet  with   the  decision-­‐makers  (in  person  or  over  the  phone).  This  approach  could  lead  to   higher  participating  customer  satisfaction,  increased  implementation  of  action   items,  and  more  energy  savings.   • Utilize  engineers  that  specialize  in  wastewater  treatment  who  are  also   knowledgeable  about  energy  efficiency.  Some  of  the  WWEEC  participants  we   spoke  with  said  they  chose  not  to  implement  some  of  the  recommended  changes   because  they  were  afraid  that  any  changes  to  their  operation  would  result  in   pollution  and/or  fines.  There  was  some  concern  that  the  engineers  providing  the   recommendations  did  not  know  enough  about  the  wastewater  treatment  process   and  regulations  to  answer  their  questions  and  assure  participants  that  they  could   save  energy  without  sacrificing  the  quality  of  their  operations.  Ensuring   participating  customers  that  the  technical  advice  that  is  being  offered  is  consistent   with  their  industry’s  regulations  is  critical  to  gaining  their  trust  and  leading  to   actions  and  energy  savings.   2013  Custom  Efficiency  Program  Process  and   Impact  Evaluation          Evergreen  Economics,  Page 44       6 Appendix A – On-site Reports This  section  includes  the  technical  details  for  the  three  sites  (covering  five  projects)  that   were  visited  by  the  evaluation  team.     6.1 Project IND0839 Measure:  UV  Disinfection  System   Previously,  plant  effluent  was  disinfected  using  medium  intensity  UV  lamps.  The  lamps   were  housed  in  modules  located  in  an  open  channel.  The  system  contained  11  modules,   each  with  eight  3,200-­‐watt  lamps  for  a  total  of  88  lamps.  This  resulted  in  a  total  connected   lamp  load  of  281.6  kW.  Modules  were  cycled  on  and  off  with  disinfection  demand   determined  by  effluent  flow  and  visual  transmittance.   The  new  system  consists  of  two  banks  of  15  modules,  each  with  eight  250-­‐watt  low   intensity  lamps.  This  resulted  in  a  total  connected  lamp  load  of  60  kW.  Modules  are   dimmed  and  cycled  on  and  off  with  disinfection  demand  determined  by  effluent  flow  and   visual  transmittance.  The  new  low  intensity  lamps  also  have  a  much  longer  life  than  the  old   medium  intensity  lamps.   This  evaluation  included  the  site  inspection  and  re-­‐analysis  of  energy  savings  for  the  new   UV  disinfection  system.  Table  16  shows  the  ex-­‐ante  project  savings  from  the  IPC  tracking   data,  along  with  the  ex-­‐post  project  savings  estimated  by  the  evaluation  team.   Table  16:  On-­‐site  Results  Project  IND0839   Savings  Quantity   Ex-­‐Ante   Tracking   Estimate   Ex-­‐Post   Evaluated   Savings   Realization   Rate   Annual  Energy  (kWh)  1,626,879  1,765,217  109%   Demand  (kW)  185.7  201.5  109%     The  primary  reason  for  the  difference  in  savings  values  was  that  the  ex-­‐post  calculations   were  able  to  incorporate  an  entire  year  of  post  installation  operations  data.     6.1.1 Data Collection The  site  visit  was  performed  on  September  26,  2014,  by  Jeff  Romberger  of  SBW  Consulting   and  accompanied  by  Chris  Pollow  of  IPC.  The  customer  was  also  present  during  the  site   visit  and  showed  the  system  to  the  evaluation  team,  answered  questions  and  provided   plant  data.     The  customer  was  very  happy  with  the  new  system  and  indicated  that  he  has  observed   energy  savings  of  about  100,000  kWh  per  month  on  the  electric  bills.  The  installed  control   system  monitors  UV  system  kW  as  well  as  effluent  flow  rate  and  visual  transmittance.  The   2013  Custom  Efficiency  Program  Process  and   Impact  Evaluation          Evergreen  Economics,  Page 45       control  system  does  not  log  these  parameters,  but  values  are  manually  observed  and   entered  into  a  database  twice  daily.  The  customer  provided  twelve  months  of  operating   parameter  values  for  the  post  installation  period,  which  had  been  entered  into  a  logbook   twice  daily.  Pre-­‐installation  values  were  not  available  in  electronic  format,  but  eight   months  of  hand  written  data  were  available  in  the  project  files  (also  recorded  twice  daily)   and  was  incorporated  into  the  evaluation  analysis.     As  part  of  the  on-­‐site  visit,  the  customer  was  asked  about  other  IPC  programs  or  measures   potentially  relevant  to  their  site.  The  customer  was  not  aware  of  the  Streamlined  Custom   Efficiency  Program,  but  upon  discussion,  was  interested  in  it  and  would  keep  it  in  mind  for   potential  compressed  air  or  variable  frequency  drive  (VFD)  measures  in  the  future.  He  was   aware  of  the  Waste  Water  Energy  Efficiency  Cohort  Program,  and  was  interested,  but   indicated  that  they  were  too  busy  with  the  plant  expansion  to  participate  at  this  time.  The   customer  did  indicate  that  they  were  actively  working  with  IPC  as  part  of  the  plant   expansion.     6.1.2 Analysis The  ex-­‐ante  analysis  used  the  average  kW  based  on  the  eight  months  of  twice  daily  logs  for   the  baseline  consumption.  The  installed  average  kW  was  based  on  two  weeks  of  logged   data.  Savings  were  then  calculated  as  the  difference  between  the  pre-­‐  and  post-­‐average  kW   applied  to  all  hours  of  the  year.   The  evaluation  analysis  used  a  more  detailed  approach  in  an  attempt  to  capture  any   seasonal  variations  in  effluent  flow  rate  and  transmittance  characteristics.  The  approach   also  applied  the  operational  performance  of  both  the  baseline  and  installed  systems  to  the   same  production  period,  which  eliminates  the  effect  of  production  differences  between  the   pre  and  post  periods.  The  twice  daily  log  values  of  flow  rate,  transmittance  and  electric   demand,  for  both  the  eight  months  of  pre  data  and  12  months  of  post  data  were  averaged   to  daily  values.     To  estimate  ex-­‐post  savings  based  on  actual  operating  conditions,  a  regression  model  was   estimated  based  on  the  following  equation:     𝑘𝑊=𝑎+𝑏×𝐹𝑙𝑜𝑤+𝑐×𝑇𝑟𝑎𝑛𝑠   Where:    kW      =  Average  daily  electric  demand  (kW),    Flow   =  Average  daily  effluent  flow  in  million  gallons  per  day  (mgd),    Trans   =  Average  daily  visual  transmittance,      a,  b,  c  =  Coefficients  to  be  estimated.   2013  Custom  Efficiency  Program  Process  and   Impact  Evaluation          Evergreen  Economics,  Page 46       The  resulting  coefficients  and  R-­‐Square  values  are  shown  in  Table  17.  All  coefficient   estimates  were  statistically  significant  with  t-­‐statistic  values  greater  than  2.0.   Table  17:  Regression  Results  Project  IND0839   Coefficient  Pre  Data  Post  Data   Constant  (a)  587.00  38.79   Flow  (b)  8.51  6.21   Trans  (c)  -­‐6.41  -­‐0.753   R-­‐Square  0.276  0.309     The  model  results  were  applied  to  the  post  period  average  daily  values  of  Flow  and  Trans  to   calculate  average  daily  kW  under  both  the  pre-­‐  and  post-­‐system  operating  conditions.  The   difference  between  daily  pre-­‐  and  post-­‐kW  values  were  then  calculated  and  averaged   across  the  year  to  determine  average  kW  demand  savings.  Finally,  the  average  kW  demand   savings  was  multiplied  by  8,760  hours  to  obtain  the  annual  kWh  savings  (shown  in  Table   16).         2013  Custom  Efficiency  Program  Process  and   Impact  Evaluation          Evergreen  Economics,  Page 47       6.2 Project IND0944 Measure:  Infiltration  Reduction  Vestibules  (IRV)  and  Fast  Refrigeration  Door   The  plant  has  a  production  area  with  three  conveyor  openings  in  a  wall  separating  the   warm  production  area  and  the  cooled  storage  space.  The  openings  are  3  feet  wide  and  6   feet  tall.  This  project  involved  the  installation  of  a  fast  acting  door  for  one  of  the  openings   and  IRVs  for  the  other  two  openings.     This  evaluation  included  the  site  inspection  and  re-­‐analysis  of  energy  savings  for  two  new   IRVs  and  one  new  door  installed  on  openings  to  a  refrigerated  space.  The  project  ex-­‐ante   and  evaluated  ex-­‐post  savings  are  shown  in  Table  18.     Table  18:  On-­‐site  Results  Project  IND0944   Savings  Quantity   Ex-­‐Ante   Tracking   Estimate   Ex-­‐Post   Evaluated   Savings   Realization   Rate   Annual  Energy  (kWh)  712,349  340,707  48%   Demand  (kW)  86.0  38.9  45%     During  the  on-­‐site,  the  evaluation  team  found  that  two  of  the  three  doors  had  been   manually  overridden  and  consequently  remain  open  during  production  hours.  This   resulted  in  a  significant  reduction  in  annual  energy  savings.  The  evaluation  team  also  found   space  temperatures  different  than  those  used  in  the  ex-­‐ante  savings  estimates,  which   tended  to  decrease  savings,  but  adjusted  baseline  conditions  of  the  openings  increased   energy  savings.     6.2.1 Data Collection The  site  visit  was  performed  on  September  26,  2014,  by  Jeff  Romberger  of  SBW  Consulting   and  accompanied  by  Chris  Pollow  from  IPC.  The  customer  was  also  present  and  showed  the   evaluation  team  the  installed  equipment  and  provided  information  on  facility  operations.     The  customer  indicated  that  he  was  happy  with  the  new  system,  but  stated  that  the   workers  in  the  space  tend  to  override  the  door  controls  and  leave  them  open  during   production  hours.  Upon  inspection,  it  was  observed  that  two  of  the  three  doors  were   overridden  and  fully  open.  Other  data  collection  included  production  hours  (20  hours/day,   all  days/year),  estimated  number  of  door  openings  for  the  functioning  IRV  (~1,000   openings/day),  temperature  of  cold  space  (40  F)  and  temperature  of  the  production  area   on  warm  side  of  doors  (85  F).  The  doorway  opening  dimensions  were  also  measured  and   confirmed  to  be  consistent  with  the  values  in  the  project  documentation.  The  site  contact   also  stated  that  the  doorways  were  fully  open  in  the  baseline.  All  of  this  information  was   used  in  the  savings  calculations  discussed  below.     2013  Custom  Efficiency  Program  Process  and   Impact  Evaluation          Evergreen  Economics,  Page 48       As  part  of  the  on-­‐site  visit,  the  customer  was  asked  about  other  IPC  programs  or  measures   potentially  relevant  to  their  site.  The  customer  was  not  aware  of  the  Streamlined  Custom   Efficiency  Program,  but  was  interested  and  will  keep  it  in  mind  for  potential  fast  acting   door,  VFD  and  compressed  air  projects  in  the  future.  The  customer  was  vaguely  aware  of   the  Refrigeration  Operator  Coaching  for  Energy  Efficiency  Program.  He  was  definitely   interested  in  this  program  and  thought  that  if  he  gets  the  right  staff  involved,  it  would  help   eliminate  the  door  override  problem.   The  potential  for  other  efficiency  projects  was  also  discussed  with  the  customer.  Currently,   the  site  is  in  the  middle  of  a  plant  expansion  and  the  customer  is  working  actively  with  IPC   to  explore  options.  They  would  like  to  determine  if  there  are  potential  upgrade  possibilities   at  the  wastewater  treatment  plant  located  at  this  site.  The  evaluation  team  also  discussed   the  addition  of  VFDs  on  the  evaporator  fans  in  the  warehouse,  but  the  customer  stated  that   since  the  product  is  packed  very  tightly,  they  require  constant  high  velocity  air  flow  to   ensure  uniform  product  temperature  and  therefore  would  not  be  interested  in  this  VFD   application.     6.2.2 Analysis The  ex-­‐ante  analysis  used  vendor  software  to  calculate  the  energy  savings  for  each  of  the   three  door  retrofits.  The  vendor  software  is  based  on  an  ASHRAE  calculation  method  that   requires  as  an  input  the  air  velocity  through  the  unobstructed  door  opening.  The  results   using  this  method  are  highly  sensitive  to  this  input  value,  which  can  vary  significantly   depending  on  the  specific  doorway  configuration,  space  temperatures  and  fan  operating   conditions.  For  this  project,  a  third-­‐party  energy  firm  was  commissioned  to  measure  the  air   velocity  to  inform  the  model.  They  determined  the  velocity  to  be  166  feet  per  minute   (FPM).  The  ex-­‐ante  analysis  assumed  space  temperatures  of  35  F  in  the  cold  space  and  90  F   in  the  production  area.  The  ex-­‐ante  savings  values  also  assumed  for  the  two  IRV  doorways   that  the  baseline  condition  included  strip  curtains  with  40  percent  effectiveness.   The  evaluation  analysis  used  the  same  vendor  software  to  re-­‐calculate  savings,  but  updated   the  models  with  information  obtained  during  the  site  visit.  Table  19  summarizes  the  model   changes  made  using  data  collected  on-­‐site,  along  with  the  resulting  impact  on  energy   savings.  Electric  kW  demand  savings  was  calculated  consistently  with  the  ex-­‐ante  method   as  total  annual  kWh  savings  divided  by  8,760  operation  hours  of  the  refrigeration  system.     2013  Custom  Efficiency  Program  Process  and   Impact  Evaluation          Evergreen  Economics,  Page 49       Table  19:  Changes  to  Savings  Calculation  Parameters  Project  IND0944   Input  Parameter  Ex-­‐Ante  Value  Ex-­‐Post  Value  Savings  Impact   Cold  space  temperature  (F)  35  40  Decrease   Warm  space  temperature  (F)  90  85  Decrease   Center  door  post  open  time  0.19%  83.3%  Decrease   Right  door  post  open  time  0.276  83.3%  Decrease   Right  door  baseline  40%  effective  strips  No  strips  Increase   Left  door  baseline  40%  effective  strips  No  strips  Increase         2013  Custom  Efficiency  Program  Process  and   Impact  Evaluation          Evergreen  Economics,  Page 50       6.3 Project IND0930 Measure:  Fast  Acting  Refrigeration  Door   The  plant  has  a  production  area  with  one  conveyor  opening  and  one  forklift  access  in  a  wall   separating  the  warm  production  area  and  the  cooled  storage  space.  The  forklift  opening  is   6  feet  wide  and  10  feet  tall.  The  conveyor  opening  was  originally  8  feet  wide  and  10  feet   tall,  but  was  reduced  as  part  of  this  project  to  result  in  opening  4.5  feet  wide  and  5  feet  tall.   This  project  involved  the  installation  of  fast  acting  doors  on  both  the  forklift  opening  and   the  reduced  area  conveyor  opening.     This  evaluation  included  the  site  inspection  and  re-­‐analysis  of  energy  savings  for  two  new   fast  acting  doors  installed  on  openings  to  a  refrigerated  space.  The  project  ex-­‐ante  and   evaluated  ex-­‐post  savings  are  shown  in  Table  20.   Table  20:  On-­‐site  Results  Project  IND0930   Savings  Quantity   Ex-­‐Ante   Tracking   Estimate   Ex-­‐Post   Evaluated   Savings   Realization   Rate   Annual  Energy  (kWh)  169,530  301,125  178%   Demand,  kW  19.0  34.4  181%     The  reason  for  the  significant  increase  in  annual  energy  savings  is  due  to  the  observed   space  temperature  difference  across  the  door  opening  being  greater  than  that  assumed  in   the  ex-­‐ante  analysis.  The  evaluation  also  found  that  one  of  the  two  doors  had  been   overridden  in  the  open  position,  which  reduced  energy  savings.  However,  even  with  the   door  open,  savings  still  occur  because  the  door  size  is  significantly  less  than  the  original   opening  size.     6.3.1 Data Collection The  site  visit  was  performed  on  September  26,  2014,  by  Jeff  Romberger  of  SBW  Consulting   and  accompanied  by  Chris  Pollow  from  IPC.  The  customer  was  also  present  and  showed  the   evaluation  team  the  installed  equipment  and  provided  information  on  facility  operations.     The  customer  was  happy  with  the  new  doors,  but  stated  that  the  workers  in  the  space  tend   to  override  the  conveyor  door  controls  and  leave  it  open.  Upon  inspection,  it  was  observed   that  the  conveyor  door  was  overridden  and  fully  open.  Other  data  collection  included   production  hours  (24/7),  estimated  number  of  forklift  door  openings  (three   openings/hour),  temperature  of  cold  space  (40  F)  and  temperature  of  the  production  area   on  warm  side  of  doors  (80  F),  and  forklift  door  open  time  per  cycle  (10  seconds).  The   doorway  opening  dimensions  were  also  measured.  The  site  contact  also  stated  that  the   doorways  were  fully  open  in  the  baseline.     2013  Custom  Efficiency  Program  Process  and   Impact  Evaluation          Evergreen  Economics,  Page 51       As  part  of  the  site  visit,  the  customer  was  asked  about  other  IPC  programs  or  measures   potentially  relevant  to  their  site.  The  customer  was  not  aware  of  the  Streamlined  Custom   Efficiency  Program,  but  was  interested  and  will  keep  it  in  mind  for  potential  fast  acting   door,  VFD  and  compressed  air  projects  in  the  future.  The  customer  was  vaguely  aware  of   the  Refrigeration  Operator  Coaching  for  Energy  Efficiency  Program.  He  was  definitely   interested  in  this  program  and  thought  that  if  he  gets  the  right  staff  involved,  it  could   potentially  eliminate  the  door  override  problem.   The  potential  for  other  efficiency  projects  was  also  discussed  with  the  customer.  The   customer  indicated  that  they  would  like  to  upgrade  the  lighting  in  this  facility,  and  T12   fluorescent  lighting  was  observed  to  be  common  in  the  plant.  The  evaluation  team  also   discussed  the  addition  of  VFDs  on  the  evaporator  fans  in  the  warehouse,  but  the  customer   stated  that  since  the  product  is  packed  very  tightly,  they  require  constant  high  velocity  air   flow  to  ensure  uniform  product  temperature  and  therefore  would  not  be  interested  in  this   VFD  application.     6.3.2 Analysis The  ex-­‐ante  analysis  used  the  spreadsheet  calculator  developed  by  ADM  Associates  to   calculate  the  energy  savings  for  both  door  retrofits.  The  software  is  based  on  an  ASHRAE   calculation  method  that  uses  flow  factors  for  airflow  through  the  unobstructed  door   opening,  effectiveness  factors  for  the  doors  and  percent  door  open  time.  This  method  is   generally  considered  to  be  better  than  the  other  ASHRAE  method  that  requires  air  velocity   through  the  unobstructed  doorway,  which  is  usually  not  available  and  can  be  difficult  to   measure.  The  ex-­‐ante  analysis  assumed  space  temperatures  of  45  F  for  the  cold  space  and   70  F  in  the  production  area.  The  ex-­‐ante  analysis  also  assumed  the  forklift  door  width  at  5   feet,  compared  to  the  6  feet  dimension  measured  during  the  site  visit,  and  different  door   open  times  than  observed.       The  evaluation  analysis  used  the  same  software  to  re-­‐calculate  savings,  but  updated  the   models  with  information  obtained  during  the  site  visit.  Table  21  summarizes  the  model   changes  made  using  the  site  visit  data  collection  along  with  the  resulting  effect  on  energy   savings.  Electric  kW  demand  savings  was  calculated  consistently  with  the  ex-­‐ante  method   as  total  annual  kWh  savings  divided  by  8,760  operation  hours  of  the  refrigeration  system.     2013  Custom  Efficiency  Program  Process  and   Impact  Evaluation          Evergreen  Economics,  Page 52       Table  21:  Changes  to  Savings  Input  Parameters  Project  IND0930   Input  Parameter  Ex-­‐Ante  Value  Ex-­‐Post  Value  Impact  on  Savings   Cold  space  temperature  (F)  45  40  Increase   Warm  space  temperature  (F)  70  80  Increase   Forklift  door  width  (feet)  5  6  Increase   Forklift  door  cycle  time  (seconds)  5.2  10.0  Decrease   Forklift  door  openings  per  hours  2  3  Decrease   Conveyor  door  %  open  time  0.86%    100%  Decrease         2013  Custom  Efficiency  Program  Process  and   Impact  Evaluation          Evergreen  Economics,  Page 53       6.4 Projects IND0872 and IND0888 Measures:  IND0872  –  Fast  acting  Freezer  Doors        IND0888  –  LED  Lighting  with  Occupancy  Sensors   The  plant  has  a  large  high  volume  busy  frozen  food  warehouse,  which  is  the  subject  of   these  two  projects.  One  project  included  the  replacement  of  five  freezer  door  strip  curtain   sets  with  fast  acting  automatic  roll-­‐up  doors.  The  doors  separate  the  freezer  space  from  the   loading  dock  area.  The  other  project  included  replacement  of  108  1,000-­‐watt  metal  halide   lighting  fixtures  with  152  200-­‐watt  LED  lighting  fixtures.  Occupancy  sensor  control  was   also  installed  on  142  of  the  new  LED  fixtures.     This  evaluation  included  the  site  inspection  and  re-­‐analysis  of  energy  savings  for  two   projects  involving  new  fast  acting  doors  installed  on  freezer  space  and  LED  lighting  with   occupancy  control  in  the  same  freezer  space.  The  project  ex-­‐ante  and  evaluated  ex-­‐post   savings  are  shown  in  Table  22.   Table  22:  On-­‐site  Results  Project  IND0872  and  IND0888   Project  ID  Savings  Quantity   Ex-­‐Ante   Tracking   Estimate   Ex-­‐Post   Evaluated   Savings   Realization   Rate   IND0872  Annual  Energy  (kWh)  729,065  629,572  86%   IND0872  Demand  (kW)  83  72  86%   IND0888  Annual  Energy  (kWh)  1,152,115  1,059,242  92%   IND0888  Demand  (kW)  128  121  94%         The  primary  reason  for  the  decreased  annual  energy  savings  for  the  door  project   (IND0872)  is  due  to  an  observed  space  temperature  difference  across  the  door  opening   that  was  greater  than  that  assumed  in  the  original  ex-­‐ante  analysis.  For  the  lighting  project   (IND0888),  the  decrease  is  due  to  occupancy  sensor  control  having  less  impact  than   expected.     6.4.1 Data Collection Jeff  Romberger  of  SBW  Consulting  conducted  the  site  visit  on  September  25,  2014,  and  was   accompanied  by  Chris  Pollow,  Gary  Grayson,  and  Jim  Hovda  of  IPC.  Two  customer   representatives  were  also  present  and  showed  the  evaluation  team  the  installed  equipment   and  provided  operations  information.     The  customer  was  happy  with  these  two  projects,  and  has  worked  with  IPC  on  several   previous  projects.  The  customer  is  currently  working  with  IPC  as  part  of  a  major  plant   expansion.  Data  collection  included  production  hours  (24/7),  estimated  number  of  freezer   2013  Custom  Efficiency  Program  Process  and   Impact  Evaluation          Evergreen  Economics,  Page 54       door  openings  (14  openings/hour/door),  temperature  of  cold  space  (-­‐5  F),  temperature  of   the  Loading  dock  area  on  warm  side  of  doors  (45  F),  and  door  open  time  per  cycle  (14   seconds).  The  doorway  opening  dimensions  were  also  measured  and  verified  to  be   consistent  with  the  project  documentation.  A  lighting  fixture  count  was  also  completed   (152)  with  observation  of  fixtures  that  were  initially  off  during  the  walk  through  (~50%  of   fixtures  off).  The  customer  also  provided  a  list  of  equipment  in  the  engine  room  to  verify   the  COP  estimate  of  the  refrigeration  system.       As  part  of  the  site  visit,  the  customer  was  asked  about  other  IPC  programs  or  measures  that   may  be  relevant  to  their  site.  The  customer  was  not  aware  of  the  Streamlined  Custom   Efficiency  Program,  but  was  interested  and  will  keep  it  in  mind  for  potential  fast  acting   door,  VFD  and  compressed  air  projects  in  the  future.  The  customer  was  aware  of  and   interested  in  the  Refrigeration  Operator  Coaching  for  Energy  Efficiency  Program.     The  potential  of  other  efficiency  projects  was  also  discussed  with  the  customer.  They  would   like  to  upgrade  the  control  system  in  the  engine  room  serving  the  freezer  warehouse.  They   were  also  interested  in  the  potential  addition  of  VFDs  to  the  evaporator  fans  in  the  freezer.     6.4.2 Analysis The  ex-­‐ante  analysis  for  the  door  project  used  the  spreadsheet  calculator  developed  by   ADM  Associates  to  calculate  the  energy  savings  for  the  door  retrofits.  The  software  is  based   on  an  ASHRAE  calculation  method  that  uses  flow  factors  for  airflow  through  the   unobstructed  door  opening,  effectiveness  factors  for  the  doors  and  percent  door  open  time.   This  method  is  generally  considered  to  be  better  than  the  ASHRAE  method  that  requires  air   velocity  through  the  unobstructed  doorway,  which  is  usually  not  available  and  can  be   difficult  to  measure.  The  ex-­‐ante  analysis  assumed  space  temperatures  at  -­‐10  F  in  the  cold   space  and  50  F  in  the  loading  dock  area.  The  ex-­‐ante  analysis  also  assumed  seven  door   openings  per  hour  and  cycle  times  of  17.4  seconds  per  door  opening.  The  ex-­‐ante  lighting   project  used  the  IPC  Lighting  Calculator  with  an  added  calculation  to  account  for   refrigeration  savings.  The  analysis  assumed  that  the  occupancy  sensors  would  keep  the   lights  off  80  percent  of  the  time.       The  evaluation  analysis  used  the  same  software  to  re-­‐calculate  savings,  but  updated  the   models  with  information  obtained  during  the  site  visit.  Table  23  summarizes  the  model   changes  made  per  site  visit  data  collection  along  with  the  resulting  relative  impact  on   energy  savings.  Electric  kW  demand  savings  was  calculated  consistently  with  the  ex-­‐ante   method  as  total  annual  kWh  savings  divided  by  8,760  operation  hours  of  the  refrigeration   system.     2013  Custom  Efficiency  Program  Process  and   Impact  Evaluation          Evergreen  Economics,  Page 55       Table  23:  Changes  to  Savings  Input  Parameters  Project  IND0872  and  IND0888   Input  Parameter  Ex-­‐Ante  Value  Ex-­‐Post  Value  Impact  on  Savings   Cold  space  temperature  (F)  -­‐10  -­‐5  Decrease   Warm  space  temperature  (F)  50  45  Decrease   Door  cycles  per  hour    7  14  Decrease   Door  cycle  time  (seconds)  17.4  14.0  Increase   LED  occupancy  sensor  %  time-­‐off  80%  50%  Decrease       2013  Custom  Efficiency  Program  Process  and   Impact  Evaluation          Evergreen  Economics,  Page 56       7 Appendix B – Participant, Trade Ally, and Implementer Interview Guides MEMORANDUM   Date:  November  13,  2014   To:  Gary  Grayson  –  Idaho  Power  Company       Re:  Custom  Efficiency  Process  Evaluation  Interview  Guide  Summary     This  memo  provides  a  summary  of  our  approach  to  conducting  in-­‐depth  interviews  for  the   Custom  Efficiency  Program  process  evaluation.  Included  below  are  the  interview   objectives,  a  list  of  potential  interviewees  and  interview  topics.   The  primary  objective  of  these  interviews  will  be  to  provide  Idaho  Power  with  early   feedback  on  three  new  offerings:  Streamlined  Custom  Efficiency  (SCE),  Refrigeration   Operator  Coaching  for  Energy  Efficiency  (ROCEE),  and  Wastewater  Energy  Efficiency   Cohort  (WWEEC).  More  specifically,  the  interviews  will  be  designed  to:   • Evaluate  program  processes     • Assess  participant  satisfaction   • Identify  any  gaps  in  services  provided  by  Idaho  Power   • Recommend  areas  for  improvement  of  the  initiatives   The  targets  for  these  in-­‐depth  interviews  will  include:   • Program  implementation  staff  for  SCE,  ROCEE,  and  WWEEC  –  3  staff  total   • SCE  participants  –  8  total  completed  projects   • ROCEE  participants  –  3  total  fully  active  participants   • WWEEC  participants  –  4  total  fully  active  participants   • SCE  trade  allies  –  5  active  vendors   Once  we  receive  feedback  on  our  planned  approach,  we  will  begin  by  arranging  telephone   interviews  with  implementation  contractor  staff.  Based  on  the  findings  of  these  interviews   we  will  modify  participant  interview  topics  if  necessary  to  best  evaluate  each  offering.   Below  we  provide  a  list  of  interview  topics  for  program  implementers,  trade  allies,  and   participants,  including  specific  questions  and  potential  probes  that  are  illustrative  of  the   types  of  follow-­‐up  questions  we  are  likely  to  ask.  The  questions  we  ask  will  necessarily   vary  by  offering  because  of  the  different  program  designs.  Where  relevant,  we  have   indicated  to  which  offering  the  topic  or  question  applies.   2013  Custom  Efficiency  Program  Process  and   Impact  Evaluation          Evergreen  Economics,  Page 57       1. Program Offering Implementer (i.e., Cascade Energy) Interview Topics Introduction  to  interviewee:  We  are  evaluating  Idaho  Power’s  Streamlined  Custom   Efficiency  (SCE),  Refrigeration  Operator  Coaching  for  Energy  Efficiency  (ROCEE),  and   Wastewater  Energy  Efficiency  Cohort  (WWEEC)  offering  under  the  Custom  Efficiency   program  and  would  like  to  talk  with  you  about  your  experience  with  implementing  this   offering.  We  have  some  questions  about  marketing,  offering  design,  and  implementation   challenges  and  successes  that  will  help  us  in  the  evaluation  of  this  offering.     Introduction • Brief  discussion  of  firm  and  the  types  of  services  it  provides  generally  (confirm  what   we  have  already  learned)   • What  services  do  you  currently  provide  for  the  offering?  Have  you  had  involvement   with  other  Idaho  Programs  (in  the  past  and/or  currently)?  Describe.   o Probe  on  trainings  (for  ROCEE  and  WWEEC),  scoping  audits  (for  ROCEE  and   WWEEC),  energy  management  assessment  (for  WWEEC),  project  analysis   (for  SCE)   Marketing and Outreach • Who  is  the  target  audience  for  this  offering?  (Confirm  what  we  have  learned  from   Idaho  Power/elicit  implementer  perspective)     • How  is  the  offering  marketed  to  target  customers?  (Probe  on  channels  –  field  reps,   customers  came  to  them,  etc.)  How  involved  are  you  in  marketing  the  offering  to   customers?  Do  you  have  enough  time  for  proper  recruiting?   • Describe  the  customers  who  have  currently  participated  (customer  size,  business   type,  location).  Are  these  characteristics  in  line  with  expectations  of  the  target   audience  for  this  offering?  Do  you  feel  that  there  may  be  better  methods  for   recruiting  participants?   • Is  marketing  and  outreach  effective  for  this  offering?  If  yes,  what  is  most  effective?  If   no,  what  could  be  done  to  make  it  more  effective  to  increase  awareness  among  the   target  audience?     Offering Design/Operations • What  benefits  do  you  anticipate  participants  would  experience  as  a  result  of  offering   participation?     o Probe  for  SCE:    Energy  savings    Customer  satisfaction   2013  Custom  Efficiency  Program  Process  and   Impact  Evaluation          Evergreen  Economics,  Page 58        Increased  awareness  of  energy  efficiency   o Probe  for  ROCEE  and  WWEEC:    Increased  awareness  of  energy  efficiency    Behavioral  or  process  changes  to  reduce  consumption    Energy  savings    Participation  in  Idaho  Power  equipment  incentive  programs    Customer  satisfaction   Implementation Challenges/Successes • SCE  ONLY:  Have  participation  levels  been  what  you  anticipated?  If  lower  than   anticipated,  why  do  you  think  fewer  customers  have  participated  than  anticipated?   If  in  line  with  expectations,  what  has  worked  well  to  attract  customers?  To  your   knowledge,  what  is  the  primary  reason  that  customers  have  chosen  to  participate  in   this  offering?     • SCE  ONLY:  Describe  any  barriers  to  getting  customers  to  participate  and  what  is   being  done  or  is  planned  to  address  them.     o If  any,  probe:  What  has  been  done,  or  is  being  planned,  to  address  these   barriers?  Clarify  whether  Cascade  and/or  Idaho  Power  has  or  is  planning  to   take  action.   • ROCEE  and  WWEEC  ONLY:  Are  you  aware  of  any  barriers  or  difficulties  customers   have  had  in  participating  in  this  offering?  If  so,  what  barriers/difficulties  are  you   aware  of?  What,  if  anything,  is  being  done  to  address  these  issues?   o Probe  on  challenge  for  customers  to  get  an  energy  champion  and   management  support  internally  –  how  can  the  offering  assist  these   customers?   • ROCEE  and  WWEEC  ONLY:  How  did  the  cohort-­‐based  training  sessions  go?  .  Did  the   implementation/delivery  of  the  training  meet  your  expectations?  Why  or  why  not?   In  terms  of:   o Levels  of  participation   o Types  of  customers  participating   o Effectiveness  of  the  trainings/audits/analysis   • For  ROCEE:  do  you  think  additional  focus  on  Strategic  Energy  Management  (SEM)   would  be  beneficial  to  customers?   • What,  if  any,  challenges  have  you  faced  in  implementing  this  offering?     o How  are  you  overcoming  these  challenges?   • What  successes  have  you  experienced  implementing  this  offering  so  far?  To  what  do   you  attribute  these  successes?   2013  Custom  Efficiency  Program  Process  and   Impact  Evaluation          Evergreen  Economics,  Page 59       • How  much  was  Idaho  Power  involved  in  coordination?  How  were  the  IP  customer   reps  involved?  How  has  their  involvement  helped  or  hindered  the  offering?  (Probe   on  if  they  would  like  more  or  less  involvement  from  fields  and/or  other  IPC  staff).     • What,  if  any,  additional  support  from  Idaho  Power  do  you  think  would  help  the   offering?  What  outcomes  would  you  expect  from  this  additional  support?     Wrap Up • How  well  does  the  offering  serve  targeted  customers  needs?     • Are  there  other  offering  services  that  are  needed  to  more  fully  meet  target   customers’  needs?     o For  ROCEE:  Probe  on  additional  SEM  if  not  already  mentioned     • Do  you  have  any  recommendations  for  improving  the  offering  design?   • Do  you  have  any  other  comments  on  the  design  or  implementation  of  this  offering?   • Any  suggestions  on  who  else  we  should  talk  to  about  how  the  offering  is  being   implemented?  (Other  than  participating  customers)     2. Trade Ally Interview Topics for SCE ONLY Introduction  to  interviewee:  We  are  evaluating  Idaho  Power’s  Streamlined  Custom   Efficiency  (SCE)  offering  under  the  Custom  Efficiency  program  and  would  like  to  talk  with   you  about  your  experience  with  installing  equipment  for  participants  of  this  offering.  We   have  some  questions  about  marketing,  offering  design,  and  implementation  challenges  and   successes  that  will  help  us  in  the  evaluation  of  this  offering.     Introduction • Brief  discussion  of  firm  and  the  types  of  services  it  provides  generally  (confirm  what   we  have  already  learned)   o Approximately  how  many  projects  have  you  worked  on  for  the  SCE  offering?   o Approximately  what  percent  of  your  jobs  are  for  Idaho  Power’s  SCE  offering?   • What  services  do  you  currently  provide  for  the  offering?  Have  you  had  involvement   with  other  Idaho  Programs  (in  the  past  and/or  currently)?  Describe.   Marketing and Outreach • To  your  knowledge,  who  is  the  target  audience  for  this  offering?  (Confirm  what  we   have  learned  from  Idaho  Power/elicit  trade  ally  perspective)     • How  is  the  offering  marketed  to  target  customers?  (Probe  on  channels  –  field  reps,   customers,  Cascade  Energy  came  to  them,  etc.)  How  involved  are  you  in  marketing   the  offering  to  customers?     • Describe  the  customers  who  have  currently  participated  (customer  size,  business   type,  location).  Are  these  characteristics  in  line  with  expectations  of  the  target   2013  Custom  Efficiency  Program  Process  and   Impact  Evaluation          Evergreen  Economics,  Page 60       audience  for  this  offering?  Do  you  feel  that  there  may  be  better  methods  for   recruiting  participants?   • From  your  perspective,  is  marketing  and  outreach  effective  for  this  offering?  If  yes,   what  is  most  effective?  If  no,  what  could  be  done  to  make  it  more  effective  to   increase  awareness  among  the  target  audience?     Offering Design/Operations • What  benefits  do  you  anticipate  participants  would  experience  as  a  result  of  offering   participation?     o Energy  savings   o Customer  satisfaction   o Increased  awareness  of  energy  efficiency   o Participation  in  Idaho  Power  equipment  incentive  programs.   Implementation Challenges/Successes • To  your  knowledge,  what  is  the  primary  reason  that  customers  have  chosen  to   participate  in  this  offering?     • Describe  any  barriers  to  getting  customers  to  participate.  and  what  is  being  done  or   is  planned  to  address  them.  If  any,  probe:  What  has  been  done,  or  is  being  planned,   to  address  these  barriers?  Clarify  whether  Trade  Ally  and/or  Idaho  Power  has  or  is   planning  to  take  action.   • What,  if  any,  challenges  have  you  faced  in  installing  equipment  for  this  offering?     o How  are  you  overcoming  these  challenges?   • What  successes  have  you  experienced  implementing  this  offering  so  far?  To  what  do   you  attribute  these  successes?   • How  much  was  Idaho  Power  involved  in  coordination?  How  much  was  Cascade   Energy  involved?  How  were  the  IP  customer  reps  involved?  How  has  their   involvement  helped  or  hindered  the  offering?  (Probe  on  if  they  would  like  more  or   less  involvement  from  fields  and/or  other  IPC  staff).     • What,  if  any,  additional  support  from  Idaho  Power  do  you  think  would  help  the   offering?  What  outcomes  would  you  expect  from  this  additional  support?     Wrap Up • How  well  does  the  offering  serve  targeted  customers  needs?     • Are  there  other  offering  services  that  are  needed  to  more  fully  meet  target   customers’  needs?     • Do  you  have  any  recommendations  for  improving  the  offering  design?   • Do  you  have  any  other  comments  on  the  design  or  implementation  of  this  offering?   2013  Custom  Efficiency  Program  Process  and   Impact  Evaluation          Evergreen  Economics,  Page 61       • Any  suggestions  on  who  else  we  should  talk  to  about  how  the  offering  is  being   implemented?  (Other  than  participating  customers)     3. Participant Interview Topics Introduction  to  interviewee:  We  are  evaluating  Idaho  Power’s  Streamlined  Custom   Efficiency  (SCE),  Refrigeration  Operator  Coaching  for  Energy  Efficiency  (ROCEE),  and   Wastewater  Energy  Efficiency  Cohort  (WWEEC)  offering  under  the  Custom  Efficiency   program  and  would  like  to  talk  with  you  about  your  experience  participating  in  this   offering.  We  have  some  questions  about  your  experience  with  various  aspects  of  the   offering  and  your  satisfaction  with  each  aspect.  A  few  of  the  questions  may  seem  repetitive,   but  we  are  asking  similar  questions  about  different  aspects  of  the  offering  and  your   experience  with  them.  Your  responses  will  help  us  in  providing  recommendations  to  Idaho   Power  to  improve  the  SCE/ROCEE/WWEEC  offering.     Introduction • Brief  discussion  of  customer  characteristics  (confirming  what  we  know,  probing  for   type  of  business,  length  of  time  it  has  been  operating)   • What  has  your  role  been  in  your  company’s  participation  in  this  offering?   Awareness and Motivations • How  did  you  first  become  aware  of  this  offering  by  Idaho  Power’s  Custom  Efficiency   Program?   • Are  you  aware  of  any  other  energy  efficiency  programs  for  businesses  that  Idaho   Power  offers?  If  yes,  describe.   o How  have  you  found  out  about  these  programs?   o What  is  your  preferred  source(s)  for  learning  about  Idaho  Power’s  program   offerings/trainings?   • Has  your  business  participated  in  any  of  these  other  programs?  If  yes,  describe.   o Generally  what  has  been  your  experience  with  these/this  prior  program(s)?   • What  motivated  you  to  participate  in  the  [SCE/ROCEE/WWEEC]  offering?     • Has  the  offering  spurred  interest  in  other  areas  of  your  company  (ROCEE)/city   (WWEEC)  to  save  energy?   Offering Processes/Participant Experience (SCE, ROCEE, and WWEEC) • How  easy  or  difficult  have  you  found  it  to  participate  in  this  offering?   o Probe:  what  have  you  found  particularly  easy  (or  difficult)?   o If  difficult,  what  could  be  done  to  improve  your  experience?   • Have  you  noticed  a  change  in  energy  use  at  your  business  since  participating?   2013  Custom  Efficiency  Program  Process  and   Impact  Evaluation          Evergreen  Economics,  Page 62       o Probe  on  what  the  change  has  been:  increase/decrease,  what  percent  of   energy  use   o Do  you  expect  this  change  to  continue  into  the  future?   • Have  you/your  company  experienced  any  other  benefits  from  participating?     o Probe  on  non-­‐energy  benefits:  Improved  work  environment,  safety,  comfort,   reliability,  reduced  absenteeism,  added  jobs/avoid  layoffs,  better  equipment   function/less  maintenance  required,  impact  on  quality/quantity  of  product   or  process   o [If  yes  to  any  of  the  above]:  How  did  the  offering  impact  this  aspect  of  your   business?   o Do  you  expect  these  benefits  to  continue  into  the  future?   • [If  not  already  mentioned  above]:  Has  participation  in  the  [SCE/ROCEE/WWEEC]   offering  allowed  you  to  hire  any  new  employees  or  avert  any  layoffs?   o [If  yes]:  What  types  of  employees  have  you  hired  (or  been  able  to  keep)  for   these  jobs  (job  categories)?  Has  this  included  any  interns?   o [If  yes]:  What  are  the  qualifications,  job  title/responsibilities,  of  the   employees  you  have  been  able  to  hire  due  to  participation?   o [If  yes]:  What  is  the  anticipated  growth  for  these  jobs  in  the  next  5  years?   • Prior  to  participating  in  this  offering  what  benefits  did  you/your  company   anticipate  as  a  result  of  participating?  Have  you/your  company  realized  the  benefits   you  expected  from  participating  at  this  point?  If  no,  why  not?  Do  you  expect  these   benefits  to  continue  into  the  future?  Is  there  anything  that  could  be  done  to  increase   the  benefits  from  participating?     Applications & Incentives (SCE) • Did  you  fill  out  your  application  or  did  someone  at  Cascade  Energy  assist  you  in   calculating  the  energy  savings  and  filling  out  and  submitting  your  offering   application?     o How  did  this  process  go?  Could  it  be  improved  at  all?  If  yes,  how  so?   • Have  you  received  an  incentive  for  your  participation  in  the  offering?   o [If  yes]  How  did  the  incentive  payment  process  go?   • Did  the  application  process  meet  your  expectations?  If  yes,  how  so?  If  no,  why  not?     • Did  the  incentive  payment  process  meet  your  expectations?  If  yes,  how  so?  If  no,   why  not?     • Do  you  have  any  recommendations  for  improving  either  of  these  processes?   Training Workshops/Webinars (ROCEE and WWEEC) • Did  you  attend  the  training  workshops  or  webinars  for  this  offering?  If  so,  which  did   you  attend?   2013  Custom  Efficiency  Program  Process  and   Impact  Evaluation          Evergreen  Economics,  Page 63       • How  effective  were  the  trainings/webinars  in  improving  your  awareness  of  energy   efficiency?     • What  benefits  or  outcomes  have  occurred  as  a  result  of  the  trainings/webinars?     o Probe  on  what  specific  changes  at  the  facility  or  operations  have  occurred  as   a  result  of  the  training.     o What  changes,  if  any,  are  you  planning  to  implement  in  the  future?  When  are   these  likely  to  occur?     o Are  there  any  barriers  you  anticipate  that  might  impede  your  facility’s  ability   to  take  action  as  a  result  of  the  trainings?  What  could  be  done,  if  anything,  to   address  those  barriers?     o [If  not  already  mentioned]  Would  additional  assistance  from  Idaho  Power   help  address  barriers?   • Did  the  trainings  meet  your  expectations?  If  yes,  how  so?  If  not,  why  not?     • What  recommendations,  if  any,  do  you  have  to  improve  the  trainings?   Engineering/Technician Assistance (ROCEE and WWEEC) • Did  you  utilize  the  engineering  assistance  that  is  offered?  If  yes,  did  you  use  the   remote  or  onsite  assistance?   • What  was  the  outcome  of  having  the  engineer/technician  assist  you?     • Did  this  engineering  support  experience  meet  your  expectations?   • What  recommendations,  if  any,  do  you  have  to  improve  the  assistance  that  is   offered?   Energy Management Software (ROCEE and WWEEC) • How  often  does  your  facility  use  the  energy  management  software  provided  by   Idaho  Power  to  monitor  energy  use?   • Have  any  of  your  processes  or  protocols  changed  in  response  to  using  the  energy   management  software?     o Probe  on  what  specific  changes  at  your  facility  have  been  made  as  a  result  of   the  software.   o What  changes,  if  any,  are  you  planning  to  implement  in  the  future?  When  are   these  likely  to  occur?     o Are  there  any  barriers  you  anticipate  that  might  impede  your  company’s   ability  to  take  action  as  a  result  of  using  the  energy  management  software?   What  could  be  done,  if  anything,  to  address  those  barriers?     o [If  not  already  mentioned]  Would  additional  assistance  from  Idaho  Power   help  address  barriers?   • How  easy  or  difficult  have  you  found  using  the  software  to  be?     o Probe  if  they  had  problems.   2013  Custom  Efficiency  Program  Process  and   Impact  Evaluation          Evergreen  Economics,  Page 64       o How  responsive  was  Idaho  Power  or  Cascade  Energy  in  helping  you  find   solutions?  Would  additional  assistance  from  Idaho  Power  or  Cascade  Energy   help  address  issues  with  the  software?   • Did  the  software  meet  your  expectations?  If  yes,  how  so?  If  not,  why  not?     • Do  you  have  any  recommendations  to  improve  the  software?   • Do  you  plan  to  keep  using  the  software  after  the  end  of  the  2-­‐year  ROCEE/WWEEC   offering?   Audits (ROCEE and WWEEC) • ROCEE:  Did  you  receive  an  energy  audit  of  your  facility  by  a  qualified  refrigeration   expert?   • WWEEC:  Did  you  receive  an  opportunities  list  for  your  facility  prepared  during  an   audit  by  a  qualified  wastewater  expert?   • ROCEE  and  WWEEC:  How  helpful  do  you  feel  the  audit  was  in  identifying  no-­‐cost   and  low-­‐cost  efficiency  improvements  at  your  facility?     o  [If  “not  very  helpful”]:  How  would  you  recommend  the  audit  process  be   improved  to  make  it  more  useful?   • What  efficiency  improvements  were  recommended  to  you  by  the  remote  or  onsite   engineer/technician  (ROCEE),  engineer  (WWEEC)?   o Which  did  you  choose  to  implement?     o Which  do  you  plan  to  implement  in  the  future?   o Are  there  any  barriers  you  anticipate  that  might  impede  your  company’s   ability  to  implement  recommendations?  What  could  be  done,  if  anything,  to   address  those  barriers?     o For  any  recommendations  that  you  did  not  implement  or  do  not  plan  to   implement,  why?  Could  anything  be  done  to  make  those  additional   recommendations  more  feasible  to  implement?  (Including  additional   assistance  from  Idaho  Power  –  either  current  offerings  or  other  support)   o [If  not  already  mentioned]  Would  additional  assistance  from  Idaho  Power   help  your  company  implement  additional  recommendations?   • Did  the  audit  meet  your  expectations?  If  yes,  how  so?  If  not,  why  not?     • What  recommendations,  if  any,  do  you  have  to  improve  the  audits?   • WWEEC:  Did  you  receive  an  initial  Energy  Management  Assessment?   • WWEEC:  How  helpful  do  you  feel  the  Energy  Management  Assessment  was  in   identifying  organizational  improvements  at  your  facility?     o  [If  “not  very  helpful”]:  How  would  you  recommend  the  energy  management   assessment  process  be  improved  to  make  it  more  useful?   • WWEEC:  What  organizational  improvements  were  recommended  to  you  in  the   Energy  Management  Assessment?   2013  Custom  Efficiency  Program  Process  and   Impact  Evaluation          Evergreen  Economics,  Page 65       o Which  did  you  choose  to  implement  now?     o Which  do  you  plan  to  implement  in  the  future?   o Are  there  any  barriers  you  anticipate  that  might  impede  your  company’s   ability  to  implement  recommendations  from  the  Energy  Management   Assessment?  What  could  be  done,  if  anything,  to  address  those  barriers?     o For  any  recommendations  that  you  did  not  implement  or  do  not  plan  to   implement,  why?  Could  anything  be  done  to  make  those  additional   recommendations  more  feasible  to  implement?  (Including  additional   assistance  from  Idaho  Power  –  either  current  offerings  or  other  support)   • WWEEC:  Did  the  Energy  Management  Assessment  meet  your  expectations?  If  yes,   how  so?  If  not,  why  not?     • WWEEC:  What  recommendations,  if  any,  do  you  have  to  improve  the  Energy   Management  Assessment?   Satisfaction/Recommendations (Satisfaction  questions  for  the  SCE  initiative  are  taken  from  the  survey  instrument  used  in   the  last  Custom  Efficiency  evaluation.  Satisfaction  questions  for  ROCEE  and  WWEEC  are   adapted  from  the  format  used  in  the  last  Custom  Efficiency  evaluation,  since  offering   processes  are  different.  For  all  questions  below,  we  will  ask  the  participant  to  rate  their   satisfaction  along  the  following  scale:  very  dissatisfied,  somewhat  dissatisfied,  neither   satisfied  nor  dissatisfied,  somewhat  satisfied,  very  satisfied)   • For  SCE:   o In  general,  how  would  you  rate  your  satisfaction  with  the  offering?     o Let’s  break  down  the  offering  into  a  number  of  components.    There  are  a   number  of  critical  steps  or  requirements  to  the  offering,  and  I  would  like  you   to  help  us  understand  your  experience  with  each.        The  first  step  is  determining  how  your  electrical  process  could  be   more  energy  efficient.   • How  would  you  rate  satisfaction  with  this  process  of  the   offering?      The  second  step  is  to  obtain  a  cost  estimate  to  modify  or  install   more  efficient  electrical  equipment.   • How  would  you  rate  satisfaction  with  this  process  of  the   offering?      The  third  step  is  to  complete  a  Custom  Efficiency  program   application  and  agreement.   • How  would  you  rate  satisfaction  with  this  process  of  the   offering?     2013  Custom  Efficiency  Program  Process  and   Impact  Evaluation          Evergreen  Economics,  Page 66        The  fourth  step  is  review  of  your  application  by  IPC  and  pre-­‐ apprvoal.   • How  would  you  rate  satisfaction  with  this  process  of  the   offering?      The  fifth  step  is  installation  of  the  equipment.   • How  would  you  rate  satisfaction  with  this  process  of  the   offering?     • How  satisfied  were  you  with  the  equipment  that  was  installed?      The  last  step  is  to  have  IPC  inspect  the  project  or  measurement   and  verification  (M&V)  plan  by  a  contractor.   • How  would  you  rate  satisfaction  with  this  process  of  the   offering?     • For  ROCEE/WWEEC:   o In  general,  how  would  you  rate  your  satisfaction  with  the  offering?     o Let’s  break  down  the  offering  into  a  number  of  components.    There  are  a   number  of  critical  steps  or  requirements  to  the  offering,  and  I  would  like  you   to  help  us  understand  your  experience  with  each.        Training  Workshops/Webinars   • How  would  you  rate  satisfaction  with  this  aspect  of  the   offering?      Remote  or  Onsite  Engineering  Support   • How  would  you  rate  satisfaction  with  this  aspect  of  the   offering?      Initial  Energy  Management  Assessment  (WWEEC  only)   • How  would  you  rate  satisfaction  with  this  aspect  of  the   offering?      Energy  Management  Software   • How  would  you  rate  satisfaction  with  this  aspect  of  the   offering?      Audits  (ROCEE)  /  Opportunities  List  (WWEEC)   • How  would  you  rate  satisfaction  with  this  aspect  of  the   offering?     • Do  you  have  any  recommendations  for  improving  this  offering?   • Do  you  have  any  other  comments  on  the  offering  that  we’ve  not  already  covered?   • Do  you  have  any  other  recommendations  for  how  Idaho  Power  can  better  serve   businesses  like  yours?     That’s  all  the  questions  I  have  for  you  today.  Thank  you  for  taking  the  time  to  talk  with  me!   Idaho Power Company Impact Evaluation Report for Energy Efficient Lighting—Program Year 2013 (Final) October 16, 2014 Tetra Tech 6410 Enterprise Lane, Suite 300 | Madison, WI 53719 Tel 608.316.3700 | Fax 608.661.5181 www.tetratech.com Impact Evaluation for Energy Efficient Lighting ii Tetra Tech 10/16/2014 Table of Contents 1. Executive Summary.......................................................................................................... iv 2. Introduction..................................................................................................................... 2-1 2.1 Program Description 2-1 2.2 Reported Program Savings 2-1 2.3 Evaluation Approach 2-2 2.4 Report Organization 2-2 3. Evaluation Methodology ................................................................................................ 3-1 4. Analysis, Findings, and Verified Savings ..................................................................... 4-1 4.1 Tracking System Review 4-1 4.2 Regional Technical Forum Compliance 4-2 4.3 Review of Non-RTF Lamps 4-4 4.4 Reviewing Retail Sales 4-7 5. Conclusions and Recommendations.............................................................................. 5-1 5.1 Verified Savings 5-1 5.2 Recommendations 5-1 APPENDIX A: Non-Electric Impacts ............................................................................. A-1 A.1 Introduction A-1 A.2 Literature Review A-1 A.2.1 Massachusetts A-2 A.2.2 New York State Energy Research and Development Authority (NYSERDA)A-3 A.2.3 California A-4 A.2.4 Regional Technical Forum A-4 A.3 Recommendations A-5 A.4 References A-5 Impact Evaluation for Energy Efficient Lighting iii Tetra Tech 10/16/2014 List of Tables Table 1-1. Program Year 2013 Ex-Ante and Ex-Post Energy Savings .......................................... v Table 2-1. Reported Energy Efficiency Lighting Program Savings............................................2-2 Table 4-1. RTF Lumen Bins (General Purpose Lamps) and their Savings Assignment.............4-3 Table 4-2. Non-RTF Lamp Verified Results...............................................................................4-4 Table 4-3. Energy Savings and Net Result for 14 watt Lamps....................................................4-5 Table 4-4. Lighting Energy Savings Factors and Adjustments ...................................................4-6 Table 4-5. Energy Savings and Net Result for 55 watt and 68 watt Lamps................................4-6 Table 4-6. State Level Effect of Non-RTF Lamp Savings Adjustments.....................................4-7 Table 5-1. Program Year 2013 Ex-Ante and Ex-Post Energy Savings .......................................5-1 Table A-1. Non-Energy Impacts of CFLs Recommended for Massachusetts............................A-2 Impact Evaluation for Energy Efficient Lighting iv Tetra Tech 10/16/2014 1. EXECUTIVE SUMMARY This report presents the results of the independent impact evaluation for Idaho Power Company’s (IPC) Energy Efficient Lighting (EEL) program for activity corresponding to the 2013 program year. IPC offers the EEL program to residential customers within its Idaho and Oregon service areas. The key objectives of the impact evaluation for the Energy Efficient Lighting program were to: Verify the 2013 program energy and quantifiable non-electric impacts Provide credible and reliable ex-post program energy savings along with associated realization rates and quantifiable non-electric impact estimates Report findings and observations and provide recommendations that would enhance the effectiveness of future analysis and the accurate and transparent reporting of program savings The impact evaluation kicked off in June 2014. The impact evaluation work plan, finalized on July 14, 2014, outlines the program impact evaluation goals, methods, schedule, and sampling approach based on discussions with Idaho Power staff and Tetra Tech’s understanding of IPC’s priorities and data availability. Tetra Tech gathered program tracking system data and documentation, interviewed staff, and reviewed the basis of program savings calculations. The results from the analysis of this data and information allowed Tetra Tech to develop program ex- post energy savings and realization rates. In addition, Tetra Tech developed recommendations to enhance the effectiveness of future analyses, the accuracy and transparency of reporting of program savings, and non-electric impacts for IPC to consider. The impact evaluation approach emphasized compliance with the Regional Technical Forum (RTF) energy savings as the basis for verifying savings. The approach Tetra Tech took to verify RTF compliance included the following: A review of 100 percent of program tracking data that led to reported savings using RTF metrics and independent calculations as appropriate A review of a sample of tracking data records to verify lighting retailer allocation metrics Sampling of a portion of the retailer reports provided by CLEAResult Interviews with program staff and other research to verify methods and address variances Developing independent savings calculations for lamps without deemed RTF savings values As part of the EEL program impact evaluation, Tetra Tech reviewed existing literature to identify quantified non-electric impacts (NEIs) estimated or used in other regions of the United States. The review did not consider societal benefits or utility related emissions benefits, focusing on participant and utility non-electric benefits related specifically to energy efficient lighting. 1. Executive Summary Impact Evaluation for Energy Efficient Lighting v Tetra Tech 10/16/2014 Table 1-1 shows the claimed and evaluated energy savings for the EEL program for program year 2013. Total ex-post verified savings were 10,047,811 kWh compared to 9,995,753 kWh ex- ante claimed savings resulting in a gross realization rate of 100.5 percent. The driver of the difference in the overall kWh realization rate from 100 percent were adjustments primarily made to the high wattage lamps. The table also provides a summary of the ex-ante versus ex-post savings by state. Since high wattage lamp sales existed in Idaho and Oregon, adjustments in realization rates occurred in both service territories. Table 1-1. Program Year 2013 Ex-Ante and Ex-Post Energy Savings State 2013 Ex-Ante Energy Savings (kWh) 2013 Ex-Post Energy Savings (kWh) Realization Rate (%) Idaho 9,789,865 9,840,504 100.5 % Oregon 205,888 207,307 100.7 % Total 9,995,753 10,047,811 100.5 % The impact evaluation found that the EEL program has well-established program design and delivery processes, supported by the program tracking systems, program documentation, and savings tools. The healthy realization rate of the program supports this finding. At the same time, the objective of the impact evaluation is to facilitate more accurate, transparent, and consistent savings calculation and program reporting as well as provide feedback on improvement opportunities. Tetra Tech identified the following key findings and recommendations for the EEL program as a result of the impact evaluation. The EEL program tracking system is working well.The current tracking system appears to work well for IPC, and careful attention to detail by staff allows for accurate tracking. Continue to comprehensively track retailer reports and RTF savings, but consider a shared system that aligns all specifications that lead to reported energy savings.To the degree possible, consider a database or similar system that can share information between CLEAResult and IPC to enable additions of stock keeping units (SKUs) and available technical data to drive consistency between CLEAResult reporting and IPC tracking data for all factors. For non-RTF lamps, consider directly calculating energy savings using standard industry approaches or working with others to develop region-wide savings values.For lamps that fall well beyond the RTF categories or Energy Independence and Security Act (EISA) affected baseline lamps, IPC should consider several options: 1) Work with the Northwest Energy Efficiency Alliance (NEEA) and/or the RTF to develop lamp adjustment factors and baseline assumptions based on regional market knowledge 2) Conduct independent market research to understand the utilization of these lamps 3) Utilize energy savings calculations based on general engineering principles and underlying RTF market adjustment and performance factors Impact Evaluation for Energy Efficient Lighting 2-1 Tetra Tech 10/16/2014 2. INTRODUCTION This report presents the third-party impact evaluation results for Idaho Power Company’s (IPC) Energy Efficient Lighting (EEL) program implemented in program year 2013 (PY2013). The purpose of the impact evaluation is to verify energy and non-electric program impacts, along with providing observations and recommendations to enhance the effectiveness of future analysis and the accurate and transparent reporting of program savings. 2.1 PROGRAM DESCRIPTION The EEL program develops energy savings for residential customers through two mechanisms. The primary source of savings is an upstream lighting program that provides incentives to retailers to mark down the price of efficient lamps at the point of sale. A smaller component delivers lamps via giveaways at periodic community events. The EEL program is an important part of IPC’s energy efficiency program portfolio, delivering nearly 60 percent of reported residential portfolio savings for 2013. The upstream portion of the EEL program is organized under the Northwest Energy Efficiency Alliance (NEEA) and delivered by CLEAResult. CLEAResult works with retailers throughout the Pacific Northwest to coordinate retailer enrollments, ensure a standard program experience for the retailers and customers, and report sales for each participating utility each month. IPC contracts with CLEAResult to allocate savings associated with participating retailers that cover IPC-related sales. IPC incentivized over one million lamps through the upstream program in 2013. Incentive payments ranged from $0.50 per lamp to $2 per lamp, depending on the lamp type. IPC operates the giveaway portion of the EEL program directly and provides lamps to customers at events hosted by community organizations. In contrast to the upstream lighting program, this effort provided about 1,300 lamps to customers and with no financial requirement on the part of participating customers. IPC purchases, warehouses, and tracks the distribution of these lamps in-house. 2.2 REPORTED PROGRAM SAVINGS IPC relies on the Northwest Power & Conservation Council (NPCC) for savings estimates based on lamp type. NPCC’s Regional Technical Forum (RTF) develops energy savings for a wide range of energy efficiency measures based on technology performance, market conditions, and distribution methods. The RTF develops “proven” savings values that serve as deemed savings for IPC for nearly all lamps found in the IPC program. IPC reported 9,995,753 kWh savings for the EEL program for 2013. Table 2-1 reports the breakout of reported energy savings based on the EEL program tracking system. 2. Introduction Impact Evaluation for Energy Efficient Lighting 2-2 Tetra Tech 10/16/2014 Table 2-1. Reported Energy Efficiency Lighting Program Savings1 Program Segment Number of Lamps Reported Savings (kWh) Upstream RTF Lamps 1,080,485 9,957,704 Upstream Non-RTF Lamps 2,099 25,188 Giveaway RTF Lamps 1,322 12,861 Total 1,083,906 9,995,753 2.3 EVALUATION APPROACH The purpose of the impact evaluation was to verify reported gross energy savings, document evaluation activities, and provide recommendations to enhance the effectiveness of the program. The approach emphasizes compliance with the RTF energy savings as the basis for verifying savings, with variations relying on other methods as needed. The approach Tetra Tech took to verify RTF compliance included the following: A review of 100 percent of program tracking system data that led to reported savings using RTF metrics and independent calculations as appropriate A review of a sample of tracking system records to verify retailer allocation metrics Sampling a portion of the retailer reports provided by CLEAResult Interviews with program staff and other primary research to verify methods and address variances Developing independent savings calculations for non-RTF lamps 2.4 REPORT ORGANIZATION The report describing the impact evaluation for program year 2013 includes the following sections: Chapter 2 presents the evaluation methodology Chapter 3 describes the analysis, findings, and verified energy savings along with recommendations for savings adjustments or program considerations Chapter 4 presents a discussion of non-electric benefits that may be associated with the program Chapter 5 presents the evaluation recommendations and conclusions emerging from the evaluation activities and findings Appendix A provides a discussion of non-electric impacts that may be associated with the EEL program 1 Data developed from the EEL program tracking system, provided to the evaluation in July 2014. Impact Evaluation for Energy Efficient Lighting 3-1 Tetra Tech 10/16/2014 3. EVALUATION METHODOLOGY The purpose of the evaluation was to verify the reported savings of IPC’s EEL program. Additionally, IPC asked Tetra Tech to investigate non-electric benefits that may be associated with the program, providing quantifiable results as available. Tetra Tech reviewed a number of program documents, taking a census approach where possible and sampling where needed. The overall methodology focused on three topics: 1) Verifying savings based on RTF savings values 2) Developing verified savings for non-RTF lamps 3) Confirming tracking system accuracy based on retailer sales and other factors related to quantifying lamp sales or lamp distribution Tetra Tech began the evaluation with a meeting with the IPC evaluation lead to outline goals for the evaluation and identify key issues and IPC personnel for subsequent interviews. Tetra Tech interviewed the program specialist to understand data tracking, data availability, and program policies and to develop an ongoing dialogue to discuss questions that may emerge from the initial data review and findings. To review tracking data, Tetra Tech applied a census approach to the review of per-lamp savings tracked in the program’s tracking system. The census approach avoids sampling error, resulting in an outcome that exceeds the minimum 90 percent ± 10 percent confidence required of the evaluation findings. For specific points of inquiry, Tetra Tech sampled data to verify practices and metrics. These points included a verification of lumen values associated with RTF savings categories and a review of retailer reports to verify data entry accuracy. As with the tracking system review, Tetra Tech based the verification of lumen values on a census review approach. In addition, Tetra Tech completed an independent check of reported lumens to verify the lumen bin assignments among a sample of lamps representing high, medium, and low program savings to assess the reasonableness of the lumen bin assignments. Tetra Tech based the sampling for retailer report sales data entry accuracy on a review of a sample of retailer store-level annual sales and based the store sample on a random selection from the list of participating stores involved in the program. Tetra Tech reviewed all lamp types and monthly sales for each store. Store sales volumes varied widely across IPC’s service territory. Tetra Tech based the sampling on three strata using the reported kWh savings, with each stratum containing approximately one-third of reported program savings. Tetra Tech randomly selected three sample stores from each stratum. The nine total sampled stores represented 4,167,464 kWh (42 percent) of the retail store savings, 139 stock keeping units (SKUs), and 446,080 lamps. Tetra Tech compared all SKUs for the nine stores within each monthly retail report to the tracking data to confirm all lamp counts (sales and adjustments) match those quantities within the program tracking system for that respective month. Tetra Tech reviewed additional program documentation to understand program policies and practices and the allocation method for retailer sales allocated to multiple utilities. 3. Evaluation Methodology Impact Evaluation for Energy Efficient Lighting 3-2 Tetra Tech 10/16/2014 As part of the impact evaluation of IPC’s EEL program, Tetra Tech reviewed existing literature to identify quantified non-electric impacts (NEIs) estimated or used in other regions of the United States. The review did not consider societal benefits or utility related emissions benefits, focusing on participant and utility non-electric benefits related specifically to energy efficient lighting. Such a focus aligns with the Total Resource Cost test approach to viewing program cost effectiveness. The literature review focused on work conducted in California, Massachusetts, and New York, though some of the literature referenced related NEIs and approaches in other regions of the United States as well. Tetra Tech also reviewed the RTF Residential Lighting compact fluorescent lamp savings workbook to identify how NEIs may be used within the RTF savings calculation methods. The results of the literature review of non-electric impacts that may be associated with the program are presented in Appendix A. Impact Evaluation for Energy Efficient Lighting 4-1 Tetra Tech 10/16/2014 4. ANALYSIS, FINDINGS, AND VERIFIED SAVINGS This chapter discusses the methodology and results of the impact evaluation of the 2013 EEL program. Each section in this chapter includes recommendations that emerged through the process of completing the analysis and the impact or risk to IPC’s energy savings. Tetra Tech presents the analysis in four main sections: tracking system review, verification of RTF savings compliance, the development of verified savings for non-RTF lamps, and alignment of tracking data with retail sales reports. 4.1 TRACKING SYSTEM REVIEW IPC tracks energy savings for the EEL program in a Microsoft Excel®workbook for each program year. IPC provided the 2013 tracking system to Tetra Tech for review and as a foundation for verifying program savings. The tracking system contains monthly sales, allocation, incentive payment, and energy savings for each retailer and lamp SKU, with 18,163 records. The data spans retail sales reported to IPC for December 2012 through November 2013. Tetra Tech aggregated energy savings and lamp counts to report total energy savings. Additionally, Tetra Tech made adjustments to account for RTF changes and address non-RTF lamps. The energy savings presented in the tracking system match those reported by the program. The tracking system review also revealed a significant shift in program savings due to a mid-year change to how the RTF calculates savings. The RTF began to assign savings values based on a given lamp’s lumens, with six lumen “bins” used to present savings for varying types of lamps and program delivery methods. The change required IPC to carefully map the retailer-reported lamps to the new RTF categories and assign the correct RTF savings value. Additionally, the retailer reports did not present sales with lumens identified for the lamps, necessitating a careful lumen assignment to each lamp SKU. The evaluation’s review found that IPC correctly mapped the retailer reports to the new RTF categories, with one minor exception (described in the next section). Tetra Tech also reviewed how the EEL program allocated savings among retailers. Tetra Tech discussed savings allocation with program staff during in-depth interviews in July 2014. Program staff described a “regional allocation tool” they utilize to allocate savings to lamp sales that leak out of the IPC service territory or accrete to the IPC territory from retailers outside of the IPC service territory. This tool helps the staff divide shoppers and their sales among IPC service territory and areas serviced by other utilities. Staff indicated that they calculate the allocation through consideration of city and ZIP code, and store type (big box store, chain, or local retailer). Through this interview, Tetra Tech understood that while CLEAResult suggests allocations within stores/regions through its process, there is also an overarching negotiation about sales in certain stores/regions between utilities. Tetra Tech reviewed allocation documentation provided by IPC and noted several tracking system records that had allocation percentages that were lower than any allocation percentages located in the allocation documentation provided by IPC. Tetra Tech ultimately concluded these cases were part of the case-by-case negotiations the program team described during the in-depth 4. Analysis, Findings, and Verified Savings Impact Evaluation for Energy Efficient Lighting 4-2 Tetra Tech 10/16/2014 interview. Further internal and external allocation verification and accuracy checking of these savings calculations was not possible due to a lack of documentation about records with negotiated savings allocations. However, as CLEAResult provides the allocation percentage for each retailer SKU and calculates the number of sold lamps allocated to IPC, IPC was accurately addressing allocations in their tracking system. A review of CLEAResult data and processes may help clarify this issue, but that is beyond the scope of this evaluation effort. The method for entering retailer reports from CLEAResult was direct and did not require substantial data entry effort, minimizing potential for data entry errors. The tracking system is comprehensive and allowed Tetra Tech to conduct a census review of all lamps and aggregate reported energy savings. Recommendation 1:The current tracking system appears to work well for IPC, and careful attention to detail by staff allows for accurate tracking. IPC should consider adding data to the tracking system, such as lumens, for each SKU. IPC has already engaged CLEAResult to have lumens be part of standard retailer report. Additional RTF changes in 2014 include the consolidation from six to three lumen range categories. These and potential future changes to the RTF methodology should be identified in collaboration with CLEAResult. Recommendation 2:Work with CLEAResult to track allocation methods and negotiations that relate to allocations. While CLEAResult includes the allocation used for each monthly report for each retailer and SKU, IPC should receive and retain a full accounting of their own allocation and resolve any variances as part of monthly quality assurance checks. 4.2 REGIONAL TECHNICAL FORUM COMPLIANCE IPC used version 3.0 of the Residential Lighting compact fluorescent lamp (CFL) RTF deemed savings values to report 2013 savings for the EEL program for lamps between 250 and 2,600 lumens. The RTF periodically updates savings values, with IPC using the latest version to report savings for the entire year in which the latest savings values are developed. Tetra Tech utilized the program tracking system and RTF workbooks to verify compliance with RTF savings based on this policy. At the start of the 2013 program year, version 2.2 of the Residential Lighting CFL RTF workbook was active and in use. By the end of 2013, version 3.0 of the Residential Lighting CFL RTF workbook was active. Between the two workbooks, the RTF had made a significant change to the residential CFL lighting savings by assigning savings based on a given CFL lamp’s lumens. As a result, for IPC to comply with its policy, the lamps sold during 2013 and reported for the 2013 year had to be mapped to the lumen-based savings developed by the RTF. For lamps with lumens greater than 2,600, Tetra Tech assigned a custom savings value as discussed below under high watt CFLs. The RTF’s version 3.0 Residential CFL workbook provides deemed savings values for CFLs through calibrated engineering estimation procedures. Lamps sold through retail sales are grouped into six lumen bin categories in which an average savings is assigned to all lamps within 4. Analysis, Findings, and Verified Savings Impact Evaluation for Energy Efficient Lighting 4-3 Tetra Tech 10/16/2014 that lumen range and for a given lamp type.2 Table 4-1 presents the lumen ranges within RTF version 3.0 and the corresponding savings assignments for General Purpose lamps. Table 4-1. RTF Lumen Bins (General Purpose Lamps) and their Savings Assignment RTF Lumen Bin Range Savings Assignment Value (kWh) 250 to 3693 1 370 to 664 7 665 to 1,014 8 1,015 to 1,439 13 1,440 to 2,019 8 2,020 to 2,600 12 To confirm that the correct lamp savings were assigned for each lamp type, Tetra Tech analyzed the tracking system across several factors that define RTF measure characteristics and resulting savings. First, Tetra Tech confirmed the kWh savings value for each lamp type matched the savings corresponding to the RTF’s lumens, savings, and delivery methods. Tetra Tech verified that the RTF’s Sub Category names for each lamp/lumen bin are the same names and ranges that the program used in their assignment for each lamp. Second, Tetra Tech verified that lumens assigned to each lamp type fell within the RTF lumen bins. Tetra Tech completed this comparison for all lamps within the tracking system. Tetra Tech found only one lamp SKU that did not fall into an RTF lumen bin. This single SKU was noted by IPC as being 220 lumens, just under the RTF lowest lumen category of 250 lumens. Although outside the lumen bin, the wattage was the same as others in that bin and savings were minor (four lamps at 1 kWh per lamp). Tetra Tech considers the lumen bin and savings assignment as accurate, with the one exception a reasonable approach to assigning savings. Tetra Tech completed an additional independent check of reported lumens to verify whether the lumens assigned to the lamps aligned with manufacturer or similar market data. To verify alignment with market data, Tetra Tech stratified the 409 lamp SKUs by their contribution to program reported savings, assigning them to a high, medium, or low-energy savings stratum. The strata represent the top energy savings SKUs, the middle saving SKUs, and the low savings SKUs, with each strata representing one-third of total program energy saving. Within these three strata, four manufacturer/SKU combinations dominated the high kWh savers tier. Fourteen unique combinations fell in the middle kWh savers tier, and 379 manufacturer/SKU combinations made up the low kWh savers tier. Program savings are clearly driven by a relatively small percentage of SKUs. 2 The RTF Residential CFL workbook uses five types of lamps to refine savings beyond just the lumen bins. These include Decorative, General Purpose Replacement, Globe, Reflector (Flood/Spot), and Other.3 The 250 to 369 lumens bin does not include General Purpose Replacement lamps, only Decorative, Globe, and Reflector. The savings presented in Table 4-1 reflect the Decorative category and is included to provide a comprehensive coverage of all RTF lumen bins. 4. Analysis, Findings, and Verified Savings Impact Evaluation for Energy Efficient Lighting 4-4 Tetra Tech 10/16/2014 Once all possible manufacturer/SKU groups were assigned a savings tier, Tetra Tech constructed a subset of records to verify that they encompassed at least 40 percent of the program’s total energy savings. Because there were only four unique lamps driving the top tier for program savings, Tetra Tech used a census of all records within the highest savings tier. To round out the sample, Tetra Tech randomly sampled four records from each of the middle and bottom tiers. Tetra Tech found that the lumen bin assignments and RTF savings values were correctly assigned to each SKU, with reported and verified savings for RTF lamps being correctly mapped and with program savings being correctly counted. Recommendation 3:Continue careful tracking of retailer reports and RTF savings. To the degree possible, consider a database system that CLEAResult and IPC could share to enable additions of SKUs and available technical data to drive consistency between CLEAResult reporting and IPC tracking system and address potential RTF savings changes. 4.3 REVIEW OF NON-RTF LAMPS Tetra Tech identified a small number of lamps in the IPC EEL tracking system that were not assigned to RTF Residential CFL workbook categories. Ex-ante savings for these lamps totaled 25,188 kWh across 2,099 lamps. IPC assigned 12 kWh of savings to each of these lamps. The general approach taken by IPC was to track these lamps as “high lumen lamps,” outside of the RTF lumen categories. Ex-ante savings were based on the highest lumen general lamp category, 2,020 to 2,600 lumens. Table 4-2 presents the wattage, reported lumens, and reported quantities for these lamps. Table 4-2. Non-RTF Lamp Verified Results Lamp Watts Reported Lumens Reported Number of Lamps 14 2,800 15 40 2,720 275 42 2,700–2,997 1,042 55 3,860 278 68 4,200 489 Total 2,099 The 14 watt lamps were all A-lamps, made by a single manufacturer and sold by a single retailer. The reported 2,800 lumens would place these lamps beyond the RTF category, but also well beyond the efficacy of standard CFLs. Tetra Tech reviewed the manufacturer’s current specifications and found that the specific lamp model was no longer manufactured. However, no similar lamps (in watts or style) have lumens outside of typical CFL efficacy performance. The manufacturer’s current 13 watt A-lamp provides 650 lumens, while their spiral 15 watt lamp provides 900 lumens. Most other 14 watt A-lamps in the program tracking system were assigned to the RTF’s 665 to 1,014 category, with RTF savings of 8 kWh. Based on these findings, Tetra Tech reassigned all 15 of these 14 watt lamps from the 2,800 lumen and 12 kWh to 665–1,014 4. Analysis, Findings, and Verified Savings Impact Evaluation for Energy Efficient Lighting 4-5 Tetra Tech 10/16/2014 lumen and 8 kWh savings assignment category. The total effect of adjusting the savings downward from 12 kWh to 8 kWh, a difference of 4 kWh per lamp, resulted in a decrease in program savings of 60 kWh for the 14 watt lamps, as shown in Table 4-3 below. Table 4-3. Energy Savings and Net Result for 14 watt Lamps Lamp Type Ex-Ante Savings per Lamp Ex-Post Savings per Lamp Lamp Count Total Ex- Ante Savings Total Ex- Post Savings 14 watt 12 kWh 8 kWh 15 180 kWh 120 kWh In the case of the 40 and 42 watt non-RTF lamps, IPC assigned these lamps to the highest lumen category—2,020 to 2,600 lumens and 12 kWh. As the lumens for these lamps did not greatly exceed the highest RTF lumen category, and IPC assigned other lamps with the same or similar wattage to this category, the approach taken by IPC is reasonable. Tetra Tech did not adjust savings assigned to these lamps. In the case of the 55 watt and 68 watt lamps, the lumens well exceeded the highest RTF lumen category. IPC assigned these lamps 12 kWh per lamp savings, based on the RTF’s highest lumen category. In Tetra Tech’s view, this approach may be overly conservative. Given the relatively high lumen output for these lamps, the RTF’s baseline assumption for the 2,020- to 2,600-lumen category will utilize a baseline wattage far less than would be found for sockets that utilize the 55 watt and 68 watt CFLs. Further, the implied baseline lamps are not subject to Energy Independence and Security Act (EISA) standards. Tetra Tech developed an independent calculation for the 55 watt and 68 watt lamps using a standard engineering approach to calculating per-lamp savings. Other than the baseline lamp and general market saturation assumptions, all other assumptions used in the calculation were the same as the RTF’s assumptions. Based on a review of online marketing and lumen comparisons, Tetra Tech assigned 55 watt lamps a baseline equivalence of a 200 watt incandescent and 68 watt lamps a baseline equivalence of a 250 watt incandescent. The RTF Residential lighting workbook uses default multipliers that adjust lamp savings by several factors. These factors include removal, takeback, storage, and HVAC effects. Additionally, for different lamp types, the RTF has underlying assumptions regarding hours of use. Table 4-4 describes the multipliers used to develop and adjust savings for the 55 watt and 68 watt lamps. 4. Analysis, Findings, and Verified Savings Impact Evaluation for Energy Efficient Lighting 4-6 Tetra Tech 10/16/2014 Table 4-4. Lighting Energy Savings Factors and Adjustments Factor/Adjustment Metric Description Removal 2 percent Accounts for removal before end of useful life Takeback 0 percent Accounts for store returns Storage 24 percent Accounts for purchased lamps being stored and not immediately installed HVAC effects 13.3 percent Net heating and air-conditioning effect. Penetration of electric heating and air-conditioning results in heating load increase greater than air-conditioner savings Hours of use per day 2.01 Based on highest lumen category for general lamps For each type of lamp, Tetra Tech calculated savings by multiplying the wattage savings (baseline less efficient lamp) along with annual hours of use and the net effect of the associated adjustment factors. The following equation describes the calculation: kWh Savings = wattage savings * (1-removal) * (1-takeback) * (1-storage) * (1-HVAC effects) * 2.01 * 365.25 Table 4-5 presents the results for the 55 watt and 68 watt lamps. The result is an increase in program savings of 52,119 kWh. Table 4-5. Energy Savings and Net Result for 55 watt and 68 watt Lamps Lamp Type Ex-Ante Savings per Lamp Ex-Post Savings per Lamp Lamp Count Total Ex- Ante Savings Total Ex- Post Savings 55 watt 12 kWh 69 kWh 278 3,336 kWh 19,117 kWh 68 watt 12 kWh 86 kWh 489 5,868 kWh 42,206 kWh Total 9,204 kWh 61,323 kWh The total adjustment for the non-RTF lamps, as tracked by the program, is 52,058 kWh. The results reflect the increase in savings from the 55 watt and 68 watt lamps and the decrease in savings from the 14 watt lamps. These savings adjustments affected state-level assigned savings. All 14 watt lamp adjustments (a reduction of 60 kWh) were for lamps sold in Idaho. Similarly, all 68 watt lamp adjustments (a gain of 36,338 kWh) were sold in Idaho. Of the 278 55 watt lamps, 25 were sold in Oregon. As no adjustments were made to the 40 or 42 watt lamps, state-level savings were not affected by these non-RTF lamps. Table 4-6 describes the state-level change to energy savings due to the analysis of non-RTF lamps. 4. Analysis, Findings, and Verified Savings Impact Evaluation for Energy Efficient Lighting 4-7 Tetra Tech 10/16/2014 Table 4-6. State Level Effect of Non-RTF Lamp Savings Adjustments Lamp Type Total Adjustment (kWh)State 14 watt (kWh) 55 watt (kWh) 68 watt (kWh) Idaho -60 14,361 36,338 50,639 Oregon NA 1,419 NA 1,419 Total -60 15,780 36,338 52,058 Recommendation 4:When identifying lamps that are not part of the RTF, IPC should take care to confirm that lamps actually are substantially different from an RTF category. IPC should verify lamp efficacy against manufacturer specifications and general performance. Recommendation 5:IPC should continue to utilize RTF lumen categories when non-RTF lamps are identified that have lumen outputs close or similar to wattages of RTF categorized lamps. Recommendation 6:For lamps that fall well beyond the RTF categories or EISA-affected baseline lamps, IPC should consider several options: 1) Work with the NEEA and/or the RTF to develop lamp adjustment factors and baseline assumptions based on regional market knowledge 2) Conduct independent market research to understand the utilization of these lamps 3) Utilize energy savings calculations based on general engineering principles and underlying RTF market adjustment and performance factors 4.4 REVIEWING RETAIL SALES In addition to performing the tracking system review as discussed above in Section 4.1, a key evaluation objective is to verify the crucial inputs that guide the deemed savings selection value. Tetra Tech selected a sample to check the accuracy of the entered data. Tetra Tech reviewed project documentation for sampled participants (such as retail stores) and compared values for measure-specific details (such as quantities) against the data in the tracking system. Tetra Tech collected program year 2013 monthly retailer reports that are provided to IPC from their vendor, CLEAResult, for the Simple Steps program. The retailer reports comprised December 2012 through November 2013 invoiced lamp sales. Due to retailer sales report timing, all or a portion of December sales are assigned to the subsequent calendar year. These retailer reports provide Excel-based data on monthly retail promotional product sales and adjustments to sales from previous months. The retailer reports include details of lamp sale quantities by store/address, manufacturer, SKU, type, and allocation. From the tracking system, Tetra Tech assigned the retail stores into three strata using the reported kWh savings. Tetra Tech sorted the stores from largest to smallest reported kWh savings and placed them into one of three strata such that each stratum contains about one-third of the annual total kWh claimed. Tetra Tech then randomly selected three sample points (stores) from each stratum so that approximately one-third of the sample was pulled randomly from each 4. Analysis, Findings, and Verified Savings Impact Evaluation for Energy Efficient Lighting 4-8 Tetra Tech 10/16/2014 of the three kWh strata. The nine sampled stores selected represented 4,167,464 kWh (42 percent) of the retail store savings, 139 SKUs, and 446,080 lamps. Tetra Tech compared all SKUs for the nine stores to confirm that all lamp counts (sales and adjustments) within the CLEAResult retailer reports match those quantities within IPC’s tracking system for each respective month. The results of the retail sales review show consistent and accurate documentation of program lamp quantities, which is an important element that guides the ultimate savings for the program. IPC obtains information such as retail sales data from CLEAResult through electronic spreadsheets that are utilized directly by IPC’s tracking system. This reduces the potential for data entry errors. The consistencies found comparing retail sales documentation to the program’s tracking system support this finding. Recommendation 7:Continue to use the electronic spreadsheets from the implementer to directly feed IPC’s tracking system and reduce the potential for data entry errors. Impact Evaluation for Energy Efficient Lighting 5-1 Tetra Tech 10/16/2014 5. CONCLUSIONS AND RECOMMENDATIONS This chapter of the report describes Tetra Tech’s overall conclusions and recommendations. Overall, Tetra Tech found only minor points for adjusting savings. Tetra Tech recommends total program savings be adjusted upward, but only by less than one percent. In reviewing program documentation and processes, Tetra Tech found that the program is operating efficiently and with careful attention to detail. IPC should not view Tetra Tech’s recommendations as significant deficiencies in the program’s operations but as points for potential improvement that will help drive greater confidence in reported savings values and future evaluation efforts. That said, the recommendations do point to areas of potential risk that, if left unaddressed, could create future challenges for the program. Program staff’s careful attention to detail has mitigated this risk to date. 5.1 VERIFIED SAVINGS Table 5-1 shows the claimed and evaluated energy savings for the Energy Efficient Lighting program for program year 2013. Total ex-post verified savings were 10,047,811 kWh compared to 9,995,753 kWh ex-ante claimed savings resulting in a gross realization rate of 100.5 percent. The driver of the difference in the overall kWh realization rate from 100 percent was the adjustments primarily made to the non-RTF high wattage lamps. The table also provides a summary of the ex-ante versus ex-post savings by state. Since high wattage lamp sales existed in Idaho and Oregon, adjustments in realization rates occurred in both service territories. Table 5-1. Program Year 2013 Ex-Ante and Ex-Post Energy Savings State 2013 Ex-Ante Energy Savings (kWh) 2013 Ex-Post Energy Savings (kWh) Realization Rate (%) Idaho 9,789,865 9,840,504 100.5 % Oregon 205,888 207,307 100.7 % Total 9,995,753 10,047,811 100.5 % 5.2 RECOMMENDATIONS The impact evaluation found that the EEL program has well-established program design and delivery processes, supported by the program tracking systems, program documentation, and savings tools. The healthy realization rate of the program supports this finding. At the same time, the objective of the impact evaluation is to facilitate more accurate, transparent, and consistent savings calculation and program reporting as well as provide feedback on improvement opportunities. Tetra Tech identified the following findings and recommendations for the EEL program as a result of the impact evaluation. The EEL program tracking system working well:The current tracking system appears to work well for IPC, and careful attention to detail by staff allows for accurate tracking. 5. Conclusions and Recommendations Impact Evaluation for Energy Efficient Lighting 5-2 Tetra Tech 10/16/2014 Work with CLEAResult to track allocation methods and negotiations that relate to allocations. While CLEAResult includes the allocation used for each monthly report for each retailer and SKU, IPC should receive and retain a full accounting of their own and CLEAResult’s understandings of allocation and resolve any variances as part of monthly quality assurance checks. Consider updates to the EEL program tracking system:With the recent shift in RTF deemed savings for lighting from wattage to lumen based, IPC may want to consider adding data to the tracking system, such as lumens, for each SKU. IPC has already engaged CLEAResult to have lumens be part of standard retailer reports. Also, additional RTF changes in 2014 include the consolidation from six to three lumen range categories. These and potential future changes to the RTF should be identified in collaboration with CLEAResult. Continue to comprehensively track retailer reports and RTF savings, but consider a shared system that aligns all specifications that lead to reported energy savings.To the degree possible, consider a database or similar system that CLEAResult and IPC could share to enable additions of SKUs and available technical data to drive consistency between CLEAResult reporting and IPC tracking data for all factors. Consider alternative reviews of unique non-RTF lamps and characterizations:When identifying lamps that are not part of the RTF, IPC should take care when lamps are substantially different from an RTF category. IPC should verify lamp efficacy against manufacturer specifications and general performance. Continue use of RTF categories for similarly identified non-RTF lamps:IPC should continue to utilize RTF lumen categories when non-RTF lamps are identified that have lumen outputs close or similar to wattages as RTF categorized lamps. For non-RTF lamps, consider directly calculating energy savings using standard industry approaches or working with others to develop region-wide savings values.For lamps that fall well beyond the RTF categories or EISA affected baseline lamps, IPC should consider several options: 1) Work with NEEA and/or the RTF to develop lamp adjustment factors and baseline assumptions based on regional market knowledge 2) Conduct independent market research to understand the utilization of these lamps 3) Utilize energy savings calculations based on general engineering principles and underlying RTF market adjustment and performance factors Continue to use the electronic spreadsheets from the implementer.Utilizing the implementer’s spreadsheets to feed directing into the tracking system used to monitor and calculate program savings appears to work well for IPC, and reduces the potential for data entry errors. Impact Evaluation for Energy Efficient Lighting A-1 Tetra Tech 10/16/2014 APPENDIX A: NON-ELECTRIC IMPACTS A.1 INTRODUCTION As part of the evaluation of Idaho Power Company’s (IPC) Energy Efficient Lighting program, Tetra Tech reviewed existing literature to identify quantified non-electric impacts (NEIs) estimated or used in other regions of the United States. For IPC, non-electric impacts are defined as non-energy impacts plus fuel impacts. Other regions and studies use the term non-energy impacts to address the positive or negative impacts of energy efficiency programs outside of energy impacts, while non-energy benefits are also considered, but only include the benefit side of non-energy impacts. The review did not consider societal benefits or utility related emissions benefits, focusing on participant and utility non-electric benefits related specifically to energy efficient lighting. Such a focus aligns with the Total Resource Cost test approach to viewing program cost effectiveness. The literature review focused on work conducted in California, Massachusetts, and New York, though some of the literature referenced non-energy impacts and approaches in other regions of the United States as well. Tetra Tech also reviewed the Regional Technical Forum (RTF) Residential Lighting compact fluorescent lamp (CFL) savings workbook to identify how NEIs may be used within the RTF savings calculation methods. Our recommendation provides two metrics and approaches that IPC could consider in the short term for the Energy Efficient Lighting program: Apply a dollar value to the annual benefits in the range of $1.00 to $2.25 to each lamp delivered through the Retail or Give-away program channels to account for NEIs Increase program benefits by 10 percent to account for NEIs in the Total Resource Cost test Tetra Tech further recommends that IPC consider researching NEIs specific to the IPC service territory, identifying the attributes that program participants recognize. Additionally, utility- related NEIs, such as reduced arrearages, should also be researched and would enable IPC to quantify specific utility benefits. These options each have their own benefit-cost calculation considerations, discussed below. Tetra Tech notes that including non-energy benefits (NEBs) is becoming more common for energy efficiency programs. NEBs are “sometimes more important than the energy benefits” and “many efficiency programs are successfully promoted to customers because of the non-energy benefits.” (Malone, 2014). The results of the literature review for energy efficient lighting support this view. If IPC develops an approach to include NEIs for the Energy Efficient Lighting program, IPC would be in-alignment with emerging industry practices. A.2 LITERATURE REVIEW The literature review focused on three reports from Massachusetts, New York, and California. Additionally, Tetra Tech reviewed the RTF’s Residential Lighting CFL savings workbook to inform adjustments and understand the RTF’s approach to lighting non-energy impacts. A: Non-Electric Impacts Impact Evaluation for Energy Efficient Lighting A-2 Tetra Tech 10/16/2014 In Massachusetts in 2011, Tetra Tech and NMR researched non-energy impacts referenced and quantified in existing energy efficiency literature for the residential and low-income segments. NYSERDA provided the second report, discussing non-energy impacts across energy efficiency programs and with a section specific to CFLs. In California, the California Public Utilities Commission provided a report with foundational perspectives on NEBs for demand side management programs, as well as a discussion on approaches and issues taken in other states. Tetra Tech found that there are quantified NEIs used in other regions. However, the approaches and metrics differ substantially. In comparing work conducted in Massachusetts and New York, specific dollar values are noted. In other regions, a default percentage approach is used to avoid the complexity of calculating (and potentially miscalculating) those NEIs. A direct application of the Massachusetts and New York quantified values to IPC’s programs may miss regional differences, requiring research to adjust those savings to the IPC regulatory and market context. A default percentage approach may be simple to apply, but may also miscalculate the actual NEIs. The RTF addresses NEIs in several ways. A.2.1 Massachusetts In Massachusetts, Tetra Tech and NMR (Tetra Tech & NMR, 2011) identified an extensive list of non-energy impacts related to utility, participant, and societal perspectives. The Massachusetts report covered a broad range of residential energy efficiency measures and non-energy impacts, including CFL lamps and fixtures. The non-energy impacts do not include heating fuel adjustments. As the study reviewed a range of existing efficiency industry materials, it may be reasonable for IPC to adopt the recommended non-energy impacts from the Massachusetts study, with a few adjustments. Table A-1 presents the recommendation from the Massachusetts study. Table A-1. Non-Energy Impacts of CFLs Recommended for Massachusetts Non-Energy Impact Beneficiaries Value Timeframe Applicable Sectors CFL bulbs Participants $3.00 per lamp One time Residential CFL fixtures Participants $3.50 per fixture One time Residential The non-energy impacts recommended for Massachusetts include impacts related to lighting quality and lifetime benefits associated with reduced lamp replacements relative to traditional incandescent lamps. The longer lighting life impact was valued at $1.80. This value may also have implications for LED lamps relative to incandescent lamps, but not necessarily CFLs relative to LEDs. The Massachusetts study noted that there may be additional benefits for multifamily buildings and reduced labor costs associated with the frequency of lamp replacement. Additional impacts may also exist for low-income tenants, but were not considered. Additionally, the Massachusetts study noted a negative non-energy impact of warm-up time associated with CFLs. The warm-up time negative impact may be absent or reduced for LED lamps. A: Non-Electric Impacts Impact Evaluation for Energy Efficient Lighting A-3 Tetra Tech 10/16/2014 The use of a $3 per lamp value is a relatively straight-forward approach to valuing non-energy impacts of CFL or other high efficacy lamps. However, some discounting may be warranted based on further findings from the balance of the literature review. At a minimum, Tetra Tech recommends discounting the $3 per lamp value by the assumptions used in the RTF for storage, take-back and removal used for Retail and Give-away lamps. The total discount multiplier for these factors is 0.7448. Applied against a $3 per lamp value, the resulting non-energy impact associated with the impacts identified in the Massachusetts study would be $2.23. A.2.2 New York State Energy Research and Development Authority (NYSERDA) In 2006, NYSERDA published a study of non-energy impacts that included an analysis of ENERGY STAR®CFLs (NYSERDA, 2006). The report identified non-energy impacts for CFLs and was a key resource used in the Massachusetts study. The NYSERDA findings were based on a relatively small sample of CFL owners and non-owners, but point to key positive and negative non-energy impacts. Of the CFL owners, identified non-energy impacts directly related to the use of the lamps and included: Extended life of CFL lamps over incandescent lamps Some respondents felt that the light quality was better with CFLs, while a similar number felt the light quality was worse than incandescent lamps Warm-up time or a delay in the time for the lamp to turn on was noted by a small number of respondents Most CFL owning respondents mentioned an overall positive experience using CFLs. The CFL owners, on average, identified net positive non-energy impacts worth 60 percent of the energy savings. These respondents also indicated that NEIs were a factor in their purchase decision. The NYSERDA report also presented the findings of a conjoint analysis that queried CFL owners and non-owners regarding their willingness-to-pay for various lighting attributes. These attributes included a longer lamp life, turn on delays, warm up delays, and generated heat (generated heat is an energy related impact). Removing the effect of the heat generating consideration, respondents indicated a willingness-to-pay net value of $2.96 per lamp (net includes the positive and negative impacts). Extended lamp life was given the highest value. Interestingly, those that did not use CFLs indicated a greater willingness to pay ($5.49) than the CFL owners ($1.37) for lifetime non-energy related impacts (lamp life was considered four years in the study). Both values are substantial; though indicate that CFL owners with experience may place lower value of the actual non-energy impacts compared to those discussing the influence at a theoretical level. The NYSERDA study aligns with the Massachusetts study in terms of the scale of non-energy impacts. Were IPC to use the NYSERDA findings, a value of $2.96 may be appropriate (very close to the $3 in the Massachusetts study). However, some caution may be warranted as the market share of CFLs is growing and experienced CFL users indicated a lower value for the non- energy impacts. An adjustment could be made to account for the market share of CFLs based on the level of prior experience purchasers had with CFLs. However, doing so would require market A: Non-Electric Impacts Impact Evaluation for Energy Efficient Lighting A-4 Tetra Tech 10/16/2014 research to arrive at a reasonable share of inexperienced and experienced users of CFLs. Alternatively, using the lower value ($1.37) would capture non-energy impacts, but miss the effect of non-electric fuel impacts. A.2.3 California The California Public Utilities Commission (CPUC, 2012) identified several approaches that four states take to quantify NEBs. The CPUC notes that it is common for water and fuel savings to be included as part of the benefits of a TRC test. The CPUC found that Colorado, Iowa, Washington, and Oregon use a 10 percent adder to TRC benefits. Maine uses “all quantifiable non-energy benefits” including “deferred replacement costs.” (CPUC, p. 5). Massachusetts considers the cost of complying with foreseeable environmental regulations. The identified approaches are diverse, but the simplified approach used by Colorado, Iowa, Washington, and Oregon allows for some inclusion of NEBs, though at a level lower than other research has found. For IPC, a 10 percent adder to the Energy Efficient Lighting program energy benefits is one solution relatively simple to implement. However, as the Massachusetts and NYSERDA research shows, NEBs may be higher than the energy savings. Additionally, the Maine approach to considering deferred replacement costs, suggests that IPC may want to consider avoided additional incandescent lamp purchase costs if not done already. A.2.4 Regional Technical Forum Tetra Tech reviewed the RTF’s Residential Lighting CFL savings workbook. The RTF workbook presents several considerations that IPC may want to contemplate for utilizing NEIs. Depending on the lamp type, the RTF includes a present value of avoided periodic replacement costs associated with each lamp type. For general purpose CFLs distributed via retail sales, those values range from $1.20 to $6.70 per lamp or $0.19 to $0.51 per annual kilowatt-hour (kWh) of savings. These values avoided capital cost factors well exceed the energy savings value, suggesting that this avoided NEI is significant. The avoided capital cost factor metric presented in the RTF workbook appears similar to that used in Maine to account for deferred replacement costs. Another area of NEIs identified in the RTF workbook relates to fuel cost implications. The RTF savings include heating, ventilating, and air conditioning (HVAC) impacts related to heating and cooling. However, those effects are only directly quantified for CFLs in terms of electricity impacts. The reduced heat production from CFLs reduces air-conditioner electricity use, but increases the heat load on a home’s heating system (a negative energy impact). The RTF electricity savings account for the market share of electricity based heating. Natural gas and non- utility fuel consumption could be expected to increase due to heating load increases. Natural gas is estimated to have a 45 percent market share of the heating market in the Pacific Northwest, while other fossil fuel and wood make up an additional eight percent of the residential space heating market. The RTF workbook does present therm loss effects for each lamp type in A: Non-Electric Impacts Impact Evaluation for Energy Efficient Lighting A-5 Tetra Tech 10/16/2014 supporting worksheets.4 The per lamp values for general purpose lamps range from -0.04 to - 0.11 therms per year. The RTF NEI metrics show a substantially positive impact. Avoided periodic capital replacement costs substantially exceed the likely value of increased therm usage. Should IPC decide to utilize the RTF values for NEIs, there will be a need to convert the therm value to dollars and apply an adjustment based on market share to avoid double counting the lost heat value already accounted for in the measure electricity savings. A.3 RECOMMENDATIONS Based on the literature review and a review of the RTF’s Residential Lighting CFL savings workbook, Tetra Tech makes the following recommendations regarding applying NEIs to the Energy Efficient Lighting program. Consider utilizing a value of $1.00 to $2.25 per lamp to account for NEI associated with CFLs distributed through the retail sales or give-away mechanisms.The lower end of the range is based on the New York study and accounts for the NEIs associated with experienced CFL users, but also discounted by the RTF’s sales discounting assumptions and an approximate penalty for slightly increasing heating fuel use. The upper value is based on the Massachusetts study of $3 and discounted for the RTF’s sales assumptions. The primary driver of the NEI value is longer lamp life and may also be appropriate to consider for LEDs. At a minimum, using a 10 percent adder to energy benefits would be a conservative approach and in-line with several states, though likely understates NEIs stemming from the program. Work with the RTF to refine region-wide NEIs.A regional perspective on NEIs and research would likely be a more efficient approach than for IPC to develop and fund its own research into NEIs. Further, such an approach may allow for direct inclusion with the RTF savings workbooks and allow for a menu approach to select which NEIs to consider. A.4 REFERENCES Tetra Tech and NMR.Massachusetts Special and Cross-Sector Studies Area, Residential and Low-Income Non-Energy Impacts (NEI) Evaluation. August 15, 2011. California Public Utilities Commission Energy Division staff.Addressing Non-Energy Benefits in the Cost-Effectiveness Framework.California Public Utilities Commission. 2012 Summit Blue and Quantec.Non-Energy Impacts (NEI) Evaluation.New York State Energy Research and Development Authority. June 2006. Malone, Erin.Driving Efficiency with Non-Energy Benefits. Presentation given at the ACEEE National Symposium on Market Transformation. April 1, 2014. 4 The MeasureAssembly worksheets, column BI, contain this value. For each lamp distribution method there is MeasureAssembly worksheet. A: Non-Electric Impacts Impact Evaluation for Energy Efficient Lighting A-6 Tetra Tech 10/16/2014 Regional Technical Forum. Residential: Lighting - CFLs Measure Workbook. http://rtf.nwcouncil.org/measures/measure.asp?id=141 Home Energy Audit Program Process Evaluation of the Home Energy Audit Program Prepared for: Mr. Gary Grayson, Energy Efficiency Evaluator Idaho Power Company P.O. Box 70 Boise, ID 83707 Prepared by: Dr. Katherine Johnson, President Johnson Consulting Group 1033 Lindfield Drive, Frederick, MD 21702 with Final Report November 11, 2014 Home Energy Audit Program Johnson Consulting Group 2014 i Table of Contents Executive Summary ............................................................................................................................................................... iii 1 Introduction ....................................................................................................................................................................... 1 1.1 Home Energy Audit Program Overview ........................................................................................................ 1 1.2 Process Evaluation Methodology .................................................................................................................... 2 2 Process Evaluation Key Findings .............................................................................................................................. 4 2.1 Review of Program Materials ............................................................................................................................. 4 2.2 Review of Program Tracking Database .......................................................................................................... 9 2.3 Auditor Recommendations ............................................................................................................................... 12 2.4 IPC Staff Interview Summary Findings ........................................................................................................ 15 2.5 Contractor Interview Summary Findings ................................................................................................... 19 3 Program Flow Diagram for Home Energy Audit Program ........................................................................... 27 4 Key Findings and Recommendations .................................................................................................................... 29 4.1 Key Findings ............................................................................................................................................................ 29 4.2 Recommendations ................................................................................................................................................ 30 References ................................................................................................................................................................................ 32 List of Figures Figure E-1: Percentage of Measures installed During the Home Energy Audits .......................................... iii Figure E-2: Number of Days From Initial Sign Up to Energy Audit ................................................................... iv Figure E-3: Length of Time to Provide Energy Audit Recommendations ......................................................... v Figure 1: Home Energy Audit Marketing Piece ........................................................................................................... 7 Figure 2: Additional Programs Marketing Piece......................................................................................................... 8 Figure 3: Percentage of Completed Audits by Organization .................................................................................. 9 Figure 4: Percentage of Measures installed During the Home Energy Audits ............................................. 11 Figure 5: Number of Days From Initial Sign Up to Energy Audit ....................................................................... 11 Figure 6: Length of Time to Provide Energy Audit Recommendations........................................................... 12 Figure 7: Distribution of Auditor Recommendations by Type ........................................................................... 13 Figure 8: Home Energy Audit Process Diagram........................................................................................................ 27 Figure 9: Proposed Approach to Address Process Gap.......................................................................................... 28 Home Energy Audit Program Johnson Consulting Group 2014 ii List of Tables Table 1: Home Energy Audit Program's Contractors ............................................................................................... 2 Table 2: Comparison of Process Evaluation Objectives to Completed Process Evaluation Methodologies........................................................................................................................................................................... 3 Table 3: Summary of Key Research Questions ............................................................................................................ 3 Table 4: Summary of Target Marketing Best Practices Incorporated in IPC’s Home Energy Audit Program ....................................................................................................................................................................................... 5 Table 5: Distribution of Completed Audits by Organization ................................................................................. 9 Table 6: Top Six Locations Receiving Home Energy Audits ................................................................................. 10 Table 7: Distribution of Measures installed During the Home Energy Audits ............................................. 10 Table 8: Length of Time from Initial Energy Audit to Recommendations ..................................................... 12 Home Energy Audit Program Johnson Consulting Group 2014 iii Executive Summary Idaho Power Company (IPC) offers eligible customers the opportunity to participate in the Home Energy Audit Program. The program was expanded from a pilot of the Boise City Home Audit Project in 2011 and 2012 to a full program in 2014. This program combines a professional in-home energy audit with the installation of a variety of energy savings measures for IPC customers with all-electric, site-built homes located in Idaho. This report summarizes the findings from a comprehensive process evaluation of the program completed by the Johnson Consulting Group team. The process evaluation gathered data from a variety of sources, including reviews of program materials, the program database, and in-depth interviews with key staff and participating contractors from June through September 2014. Key Findings Overall, IPC’s Home Energy Audit Program is well designed and well run. This overall conclusion is supported by the following findings from the process evaluation activities: The program design leveraged the “lessons learned” from the Boise City Audit Project that has contributed to its successful program roll out in its first year. The Home Energy Audit Program incorporates most of the marketing best practices that have shown to be effective in promoting weatherization, energy audits, and “whole house” program approaches (Johnson & Ambach 2014, p. 30). The seven participating contractors installed a total of 1,747 measures during the energy audits from March through July 2014. Most of these were lighting measures as Figure E-1 shows. (Source: PY2014 Home Energy Audit Database) Figure E-1: Percentage of Measures installed During the Home Energy Audits Home Energy Audit Program Johnson Consulting Group 2014 iv Customer and contractor feedback is positive based on the findings from the in- depth interviews. The program participation process is quick and easy. As Figure E-2 shows, two- thirds of all audits (64%) are scheduled within 10 days of the customer’s initial sign up and 85 percent of all audits are scheduled within three weeks of the initial customer contact. (Source: PY2014 Home Energy Audit Database) Figure E-2: Number of Days From Initial Sign Up to Energy Audit The participating contractors are also prompt in providing the recommendations to the program participants. One-third of the recommendations are provided to the customer the same day as the audit (31%) while more than 50 percent are provided in three days or less (see Figure E-3). Less than 10 days 64% 10-15 days 15% 16-21 days 6% More than 22 days 15% Number of Days from Initial Sign Up to Energy Audit (n=115) Home Energy Audit Program Johnson Consulting Group 2014 v (Source: PY2014 Home Energy Audit Database) Figure E-3: Length of Time to Provide Energy Audit Recommendations The participating contractors provided a total of 243 recommended changes and energy efficiency upgrades to the 107 participating customers. However, the evaluators identified some concerns regarding the quality and professionalism of some of the recommendations offered by the auditors. Currently the program has no process in place to follow up on the energy auditors’ recommendations. The literature review of best practices found that several programs are now requiring that contractors follow up on the status of program recommendations within a timely manner following the initial energy audit (Nowak, Kushler et al., 2013, pp. 109-112, 123-126; Fuller 2009, cited in Johnson & Ambach 2014, p. 26). Recommendations Based on these findings, IPC should consider implementing the following recommendations as a way to enhance overall program operations: Reconsider the program name since the term “audit” may have negative connotations. Many weatherization programs are replacing the word “audit” in their program name to more positive sounding descriptions, such as home energy solutions, home energy assessments, or energy savers program. 0% 5% 10% 15% 20% 25% 30% 35% Same Day One Day Two Days Three Days Four Days Five Days 6-10 Days More than 10 Days Length of Time to Provide Energy Audit Recommendations (n=107) Percent of Audits Home Energy Audit Program Johnson Consulting Group 2014 vi Review the current measure mix to make sure it is still cost-effective and appropriate. Based on the review of industry best practices and customer feedback, IPC should also consider replacing CFLs with LEDs, as these lights are more in tune with changing market conditions (Johnson & Ambach 2014, p. 14). In addition, IPC should consider increasing the size of the pipe wrap, as some contractors reported difficulties in installing it in certain homes. Conduct a formal customer survey to assess satisfaction levels and to identify barriers preventing customer follow-through on the auditor recommendations. A more formal survey of previous program participants in future process evaluations would provide additional insight into program operations and how to encourage customer follow-through. Develop a protocol or procedure for reaching out to customers and encouraging them to follow up on the energy efficiency recommendations. This recommendation, based on industry best practices and energy auditor concerns, may lead to participant spillover that will increase overall program cost-effectiveness. Establish stricter standards and guidelines regarding the energy efficiency recommendations provided to program participants. IPC should consider developing templates to ensure that all recommendations are presented in a similar manner. IPC should also clarify its policy regarding recommendations for fuel switching. Provide additional education about program guidelines and software capabilities to the energy auditors. The in-depth interviews with the energy auditors identified several areas where these contractors are not fully aware of the program guidelines or requirements. For example, several contractors were not aware that IPC does allow the contractors to follow up directly with customers post-audit. Reevaluate the role of the energy auditors in the current program. IPC should revisit the current audit fee paid to contractors to determine if it is consistent with market practices. As an alternative to raising the fee, IPC should make it clear to the contractors that they are allowed to follow up directly with customers post-audit as a way to compensate for the lower audit fee. Overall, IPC’s Home Energy Audit Program is well designed and well run. Implementing these recommendations will ensure that the program continues to reflect industry best practices and adapt to the changing market conditions and baselines. Home Energy Audit Program Johnson Consulting Group 2014 1 1 Introduction Idaho Power Company (IPC) offers eligible customers the opportunity to participate in the Home Energy Audit Program. The program was expanded from a pilot of the Boise City Home Audit Project in 2011 and 2012 to a full program in 2014. This program combines a professional in-home audit with the installation of a variety of energy savings measures for IPC customers with all-electric, site-built homes in Idaho. This report summarizes the findings from a comprehensive process evaluation of the Home Energy Audit Program completed by the Johnson Consulting Group team. The process evaluation gathered primary data from a variety of sources, including reviews of program materials, a review of the program database, and conducting in-depth interviews with key staff and stakeholders from June through August 2014. These primary data activities were supplemented with a secondary literature review of best practices for weatherization programs. This report begins with an overview of the Home Energy Audit Program and a general discussion of the process evaluation methodologies used. The key findings from the process evaluation are summarized in Section 2. A program flow diagram is provided in Section 3 and key findings and recommendations are provided in Section 4. 1.1 Home Energy Audit Program Overview To qualify for this program, participants must live in Idaho and be an Idaho Power customer of record for the home. The home must be an existing all-electric, site-built home. Renters may participate with prior-written landlord permission. Single-family homes, duplexes, triplexes and fourplexes qualify. Manufactured homes, new construction, or buildings with more than four units do not qualify. Multifamily homes heated by a central heating unit or that aren’t separately metered are not eligible. Participating customers pay $99 for the audit and installation of measures at the time of the audit, with the remaining costs covered by the Home Energy Audit program. The cost of the materials installed at each home as part of the initial audit is approximately $84. Customers may sign up for an audit online or by contacting the program specialist at IPC. Program participants receive an energy audit including a personalized, written report with recommendations and information on other programs that could assist them with the costs of implementing additional measures. This information is either emailed or sent via letter to the customer within a few days of completing the energy audit (Home Energy Audit Program Specialist Handbook, 7-29-2014, pp. 4). Home Energy Audit Program Johnson Consulting Group 2014 2 The Home Energy Audit includes a blower door test and installation of select low-cost energy-saving measures. The measures for each home include the installation of up to 20 Compact Fluorescent Lamps (CFLs), the insulation of water pipes that are three feet or less between the water heater and the home, and the installation of one high-efficiency showerhead. The auditor also provides information about energy efficiency tips and information about other IPC programs in the Leave Behind Packet. Seven qualified energy auditors currently deliver the program across IPC’s territory, which are summarized in Table 1. Table 1: Home Energy Audit Program's Contractors Regional Contractor Locations Served The Energy Auditor Eastern Region H.E.E.T. Eastern Region Savings Around Power Eastern Region Home Energy Management Southern Region Affordable Energy Improvements Western, Canyon & Capital Regions On Point Western, Canyon & Capital Regions Energy Zone Western, Canyon & Capital Regions (Sources: Home Energy Auditor Handbook, 7-29-2014, p. 10, Home Energy Audit Program Database, 7-29-2014) 1.2 Process Evaluation Methodology Process evaluations focus on ways to improve overall program operations by reviewing critical documents, program databases, and customer contact and follow-up procedures. Process evaluations also include feedback mechanisms from the key groups, usually from in-depth interviews with key program staff, program implementers, and interviews with participating customers. Table 2 summarizes the process evaluation activities Johnson Consulting Group team members completed as part of this process evaluation. Of note, this process evaluation did not include customer surveys; however, surveys with program participants should be included in future process evaluations in order to more fully assess the participant experience. Home Energy Audit Program Johnson Consulting Group 2014 3 Table 2: Comparison of Process Evaluation Objectives to Completed Process Evaluation Methodologies Process Evaluation Objective Task 2.1 Review Program Materials Task 2.2 Review Program Database Task 2.3 Conduct In- Depth Interviews Task 2.4 Develop Program Flow Diagram Program Design (e.g. mission, logic, use of best practices) ✔ ✔ ✔ ✔ Program Implementation (e.g., quality control, operational practice, marketing and outreach) ✔ ✔ ✔ ✔ Customer Education ✔ ✔ Program Administration (e.g., oversight, staffing, management, training, documentation and reporting) ✔ ✔ ✔ ✔ Contractor Satisfaction ✔ Recommendations for Program Improvement ✔ ✔ ✔ ✔ The Home Energy Audit Program process evaluation addressed the following critical research questions, as summarized in Table 3. Table 3: Summary of Key Research Questions Research Area Key Research Questions Specific Program Characteristics What are the installation rates for each measure? What are the installation rates by contractor and region? Effectiveness of Program Operations & Delivery What is the average time from initial application to project completion for each program? Has this changed since program launch? Is the program performing as expected based on the perceptions from the staff? What is the feedback from the participating contractors regarding program operations? Effectiveness of Marketing and Outreach Activities Which marketing and outreach activities are the most effective? Which ones are least effective? How can these materials and outreach activities be improved? Participant Decision- Making Process Please describe the participation process. Why do program participants decide to participate? Barriers to Program Participation What are the barriers to program participation? What has been the effect of program changes on reducing identified barriers? Areas for Area Program Improvement How can IPC staff improve its programs, in terms of design and delivery? What other types of offerings or delivery strategies should IPC consider? Home Energy Audit Program Johnson Consulting Group 2014 4 2 Process Evaluation Key Findings This section summarizes the key findings from the process evaluation activities which included completing the following primary data research activities: review of program materials, review of the program database, and conducting in-depth interviews with key staff, and contractors involved in program implementation. Where appropriate, the findings from the literature review of weatherization programs1 best practices are included in this review to illustrate additional best practices that IPC should consider, as appropriate. 2.1 Review of Program Materials The team reviewed the following materials received from IPC staff:  Direct Mail Letter  Customer Enrollment into Account Manager  Home Energy Auditor Program Handbook (2-20-14 and 7-29-14 versions)  Copies of advertising materials IPC provides additional information on the website www.idahopower.com/HomeEnergyAudit and encourages customers to also enroll in Account Manager which provides access to their energy usage information (Home Energy Auditor Program Handbook, 2-20-2014 version, p. 10). The Direct Mail letter, which is sent to eligible customers, provides a clear description of the services provided, identifies the benefits associated with enrolling in the program, and provides a clear call to action. The Home Energy Audit Program Handbook provides most of the information necessary for a contractor to fully understand the program, the enrollment process, and other pertinent details. However, the 2-20-2014 version of this Handbook is being used for current program operations, while the 7-29-2014 version is being updated to include additional details about the current program year’s activities. In making these changes however, it will be important to include the relevant program information, contact information, and contactor performance expectations in the revised Program Handbook. The Home Energy Audit Program includes several marketing pieces. The first piece (see Figure1) focuses on promoting the benefits of making specific energy efficiency improvements, and the costs of specific energy efficiency improvements are compared against the magnitude of the expected energy savings. The messaging is clear and informative. As Table 4 shows, the Home Energy Audit Program is already incorporating most of the target marketing best practices that have shown to be effective in promoting 1 Note that the literature review of weatherization best practices included reviewing a full range of energy efficiency delivery models from simple audit and direct install programs, like IPC’s Home Energy Program to more comprehensive programs that include both repairs and installation of energy efficiency measures. Home Energy Audit Program Johnson Consulting Group 2014 5 weatherization, energy audit, and “whole house” program approaches (Johnson & Ambach 2014, p. 30). Table 4: Summary of Target Marketing Best Practices Incorporated in IPC’s Home Energy Audit Program Target Marketing Best Practices for Weatherization Programs IPC’s Home Energy Audit Program Use multiple marketing outreach delivery strategies ✔ Sell something people want ✔ Meet customer needs ✔ Avoid energy jargon ✔ One touch is not enough NA Engage the wider community NA Encourage customer follow up ✔ Provide customer educational materials ✔ (Source: Modified from Johnson & Ambach 2014, p. 30) For example, the target marketing approach used by IPC to reach eligible customers via direct mail is consistent with other strategies used by some of the most successful weatherization programs in the United States. The literature review found that some utilities have been successful using customer energy usage data to determine which customers are high energy users and thus target these high energy users for program outreach (Johnson & Ambach 2014, p. 23) which is consistent with IPC’s approach. In addition, IPC’s strategy to provide information about the Home Energy Audit Program is also consistent with the need to rely on multiple media strategies to recruit program participants (Johnson & Ambach 2014, p. 23). The Home Energy Audit Program’s messaging highlights the potential ways to lower energy costs in a clear and compelling manner consistent with industry best practices. The literature review of weatherization program best practices indicates that saving energy is a higher motivator for making energy efficiency improvements than lowering heating bills or having a more comfortable home, and the lowest motivating factor is to increase the overall value of their home (Peters, 2011 cited in Johnson & Ambach 2014, p. 24). Another critical best practice is not to rely on “energy jargon” but rather use language that is constructive to earn trust and to avoid turnoffs with customers. The literature review identified the following terms that are preferred when promoting weatherization-related energy efficiency programs:  “Improvements,” “home improvements,” and “home efficiency improvements” are recommended while “retrofit” and “remodel” are discouraged because of their suggestion of a more extensive project consuming significant time and money (Johnson & Ambach 2014, pp. 25-26). Home Energy Audit Program Johnson Consulting Group 2014 6  “Home energy assessment” suggests opportunity while “audit” foreshadows scrutiny of one’s worth as a homeowner.  “Home” is warmer than “residence.” (Johnson & Ambach 2014, p. 26). IPC incorporates most of these recommendations, with the exception of using the term “audit” as part of its program name. Given the potential negative connotation associated with the word “audit,” renaming the program may make it more appealing to customers going forward. Given the participation limits for this program, it is not appropriate for IPC to create a broad awareness campaign or engage in community-wide marketing at this stage. However, if this program is expanded in the future, it may be wise to revisit these two marketing best practices. Encouraging customer follow-up, specifically regarding implementing the proposed recommendations, is a critical element to successful program implementation. While IPC ‘s marketing material in Figure 1 provides an excellent summary of the types of benefits offered to customers in an easy to read format, it is currently the only form of customer follow-up used by the program. To address the challenges associated with customer follow-up, several energy efficiency weatherization2 programs require that contractors follow up on the status of program recommendations within a timely manner following the initial energy audit (Nowak, Kushler et al., 2013, pp. 109-112, 123-126; Fuller 2009, cited in Johnson & Ambach 2014, p. 26). Therefore, IPC should encourage contractors to follow up on their recommendations with customers. IPC staff should also follow up with participating customers as a way to enhance overall customer savings. Of note, the Home Energy Audit Program does include customer education as part of the energy audit. Its Leave Behind Packet includes both tips on ways to save energy as well as links to other IPC programs (see Figure 2). This is consistent with the Literature Review of Best Practices which found that offering program participants low cost/no cost savings ideas and seasonal tips such as in the form of a calendar, is an effective customer educational strategy (Johnson & Ambach 2014, p. 28). 2 The Home Energy Audit Program model includes elements of weatherization programs such as an audit and direct install of several low-cost energy savings measures. However, it is not a comprehensive weatherization program that includes a wider range of energy efficient equipment installations and building repairs. Home Energy Audit Program Johnson Consulting Group 2014 7 Figure 1: Home Energy Audit Marketing Piece Home Energy Audit Program Johnson Consulting Group 2014 8 Figure 2: Additional Programs Marketing Piece Home Energy Audit Program Johnson Consulting Group 2014 9 2.2 Review of Program Tracking Database As part of the process evaluation, the Johnson Consulting Group team also reviewed the program database that tracked the number of audits completed from March through July 2014. This section summarizes the key findings from this review. Number of Audits According to the program database, the seven participating contractors completed a total of 115 audits from March and July 2014. As Table 5 and Figure 3 illustrate, On Point completed approximately one-third of the audits during this time period (i.e., 35%) while the other contractors accounted for less than 20 percent each. Affordable Energy Improvements and Savings Around Power completed the fewest number of audits (i.e., 4% and 2% respectively) during this time period. Table 5: Distribution of Completed Audits by Organization Auditor Number of Jobs Completed On Point 40 Energy Zone 22 The Energy Auditor 18 Home Energy Management 18 H.E.E.T. 10 Savings Around Power 5 Affordable Energy Improvements 2 Total 115 (Source: PY2014 Home Energy Audit Database) (Source: PY2014 Home Energy Audit Database) Figure 3: Percentage of Completed Audits by Organization On Point, LLC 35% Energy Zone 19% The Energy Auditor 15% Home Energy Management, LLC 16% H.E.E.T. 9% Savings Around Power 4% Affordable Energy Improvements, LLC 2% Distribution of Jobs Completed by Energy Auditor Home Energy Audit Program Johnson Consulting Group 2014 10 The energy audits were completed in 32 cities across the state, with the following locations receiving the highest percentage of audits during this evaluation period. The participating contractors completed five or less audits in the other 26 cities, according to the program database. Table 6: Top Six Locations Receiving Home Energy Audits City Number of Audits % of Total Salmon 11 10% Emmett 9 8% Fruitland 9 8% Donnelly 7 6% Blackfoot 6 5% Gooding 6 5% (Source: PY2014 Home Energy Audit Database) Types of Measures Installed The seven participating contractors installed a total of 1,747 measures during the energy audits from March through July 2014. Of these measures, not surprisingly CFLs accounted for the majority of all installations (91%). Furthermore, the CFL 13W Spiral Bulbs accounted for 70 percent of all light bulbs and were installed in 94 of the 115 (82%) of all homes audited during this time period (see Table 7 and Figure 4). Table 7: Distribution of Measures installed During the Home Energy Audits Audit Measures Installed Number of Installed Measures Number of Unique Installations Average Number Installed CFL 13W SPIRAL 1,125 94 10.22 CFL 23W SPIRAL 163 72 1.58 CFL 15W REFLECTOR 133 59 1.37 CFL 14W GLOBE 180 59 1.85 SHOWERHEAD 59 57 0.62 PIPE WRAP 87 81 NA Total 1,747 115 (Source: PY2014 Home Energy Audit Database) Home Energy Audit Program Johnson Consulting Group 2014 11 (Source: PY2014 Home Energy Audit Database) Figure 4: Percentage of Measures installed During the Home Energy Audits Processing Time The database review found that the waiting time for interested participants is minimal. As Figure 5 shows, two-thirds of all audits (64%) are scheduled within 10 days of the customer’s initial sign up and 85 percent of all audits are scheduled within three weeks of the initial customer contact. (Source: PY2014 Home Energy Audit Database) Figure 5: Number of Days From Initial Sign Up to Energy Audit The participating contractors are also prompt in providing the recommendations to the program participants. As Table 8 shows, one-third of the recommendations are provided to the customer the same day as the audit (31%) while more than 50 percent are provided in three days or less (see Figure 6). Less than 10 days 64% 10-15 days 15% 16-21 days 6% More than 22 days 15% Number of Days from Initial Sign Up to Energy Audit (n=115) Home Energy Audit Program Johnson Consulting Group 2014 12 Table 8: Length of Time from Initial Energy Audit to Recommendations Length of Time to Provide Recommendations Number of Audits Percent of Audits Cumulative Percentage Same Day 36 31% 31% One Day 19 17% 48% Two Days 6 5% 53% Three Days 6 5% 58% Four Days 8 7% 65% Five Days 6 5% 70% 6-10 Days 17 15% 85% More than 10 Days 17 15% 100% Total 108 100% (Source: PY2014 Home Energy Audit Database) (Source: PY2014 Home Energy Audit Database) Figure 6: Length of Time to Provide Energy Audit Recommendations 2.3 Auditor Recommendations As part of the energy audit, the contractors provided individual recommendations to participants regarding ways to improve their homes’ energy efficiency. The program database recorded recommendations for 107 of the 115 energy audits completed during this time frame. 0% 5% 10% 15% 20% 25% 30% 35% Same Day One Day Two Days Three Days Four Days Five Days 6-10 Days More than 10 Days Length of Time to Provide Energy Audit Recommendations (n=107) Percent of Audits Home Energy Audit Program Johnson Consulting Group 2014 13 The participating contractors made a total of 243 recommended changes and upgrades to the 107 participating customers. Most recommendations focused on increasing insulation levels (64%). Nearly half (42%) of homes were advised to consider upgrading their HVAC equipment. Recommendations under “other” included changing can lights, switching to CFL or LED lights or adding solar shades. (Source: PY2014 Home Energy Audit Database) Figure 7: Distribution of Auditor Recommendations by Type The following are examples of the types of recommendations provided by the contractors. “Attic insulation should be upgraded to R-50, seal and insulate attic access lids, insulate ducts in garage. Make sure dampers on fireplace are tight and shut.” “House is in excellent condition. You could bring the attic R- 32 value up to a R-48 insulation level and install R-30 fiberglass in the floor cavity. Mastic the ducts and replace the rusted areas of the ducts in crawler and insulate them with an R-11 duct wrap and secure with tie straps.” “Insulation will be the lowest cost improvement in both attic and on all hot water pipes. A good heat pump though expensive, is a much-needed improvement. Also unplugging extra appliances would cut some immediate costs.” “Secondary water heater in basement could be replaced with a tankless on demand unit for less energy for occasional hot water use. Old cable ceiling heat was found to still be active throughout most of the home determining to be the primary factor contributing to high electric consumption. Recommend disconnecting all cable ceiling heat throughout home, as backup heat is present in wood stove located in basement. Attic insulation is good but could be added to for additional R-value.” 28% 20% 19% 12% 8% 6% 3% 3% 1% 1% Improve Insulation Other Consider Upgrading HVAC Equipment Install weather stripping Replace with ENERGY STAR Appliances Address door and window issues Monitor fireplace usage Monitor usage of electronics Install CO2 Detector Have electric usage audited Distribution of Auditor Recomendations by Type (n=243) Percent of Total Home Energy Audit Program Johnson Consulting Group 2014 14 Based on the review of the energy auditors’ recommendations, it was clear that the energy auditors were polite and informative in their communications regarding energy efficiency recommendations. However, the reports from the contractors are inconsistent with several contractors specifically directing customers to the IPC website, while others did not include this information. Going forward, the reports should follow a consistent and uniform template to ensure consistency in program messaging. “Your home is in good shape. The most pressing issues are the attic insulation and the equipment used to heat your home. Look at the Idaho Power website to find quality contractor that can help you with both of these issues.” “Idaho Power has programs that can help with cost of some of the upgrades. See their website or call Idaho Power for more information. I don't think the report shows true savings of installing the mini split heat pump vs. using the window ac in the summer months, savings should be more. An HVAC contractor should be able to show true savings. Idaho power has a list of approved contractors on the website for energy improvements.” “Idaho Power has programs to help pay for adding insulation see their website.” A few energy auditors recommended fuel switching3 to customers as a way to reduce energy usage, as the following findings illustrate. “With gas available in the street, the home would save money by converting to gas heating and water heating … a CO alarm should be installed in home if one does not exist with gas appliances.” “If gas is available, converting to gas would save a significant amount of money. Converting the ac to an Energy Star heat pump would also save money but in the colder months below 30 degrees the home will still have to use electric strip heat in the furnace to heat the home…” “Installing heat pump would save on energy costs, however days below 30 degrees home would run on electric furnace. A wood stove option would be affordable way to supplement heat in the winter months…” “I assumed gas is available with the new developments around the home and it would be the most affordable option for heating and cooling. If gas is not available then a mini split heat pump would work very well in this home, another option would be to add an air source heat pump to the existing electric furnace...” 3 Determining the appropriateness of recommending fuel switching is beyond the scope of this process evaluation. However, it is important to note that several contractors do recommend fuel switching, so it was important to record this current business practice. Home Energy Audit Program Johnson Consulting Group 2014 15 “Gas is available so conversion to gas would give the home the best savings on home heating… Summer cooling load can be decreased by installing solar attic fan, solar is recommended over electric because of fire hazards and life span is better with the solar option, tax credits available.” A few recommendations were clearly inappropriate in terms of recommending that the customers change the current architectural features of the home or install insulation without specifying an appropriate insulation level. Several contractors provided too much information about the shortcomings of the current software package. While these complaints may be legitimate, including these types of statements is not appropriate for a report focusing on energy efficiency recommendations. However, the auditors did provide some suggestions on ways to compensate for these perceived deficiencies in the software. 2.4 IPC Staff Interview Summary Findings As part of the process evaluation, the evaluator completed an in-depth interview with the current program specialist. This interview focused on program history and design, program operations, marketing and outreach, and customer feedback. The interview also identified areas for program improvement. The current program specialist has been involved in the program since it began as a pilot in 2013 and spends about 40 percent of her time managing program operations. Her duties include program development, planning, budgeting, paying invoices, overseeing quality assurance/quality and working with the communications department on marketing and outreach activities. The program specialist also assists customers enrolling in the program by taking their applications over the telephone. Program History The program design was based on the “lessons learned” from the Boise City Audit Project. IPC incorporated this feedback into the program design in 2013 and the new Home Energy Audit program was launched in February 2014. One of the key outcomes from the Boise City Audit Program was the development of a specially designed software tool. However, the software tool required a lot of editing to the customer reports before they were sent to customers in a hard copy format. Given the labor-intensity of the audit tool, the program specialist explained that instead, IPC decided to use the CAKE software tool developed by Earth Advantage. “Now have a more streamlined consistency and time savings and more professional reports.” Home Energy Audit Program Johnson Consulting Group 2014 16 The IPC program also continued to offer CFLs during the audit. As the program specialist observed, customers truly valued this program feature. “We did not understand how important it was to have direct install measures. The CFLs are seen as ‘gold’ (by the customers) and gives the auditors something physical to install (during the audit).” Given the importance of providing CFLs to customers, the program allows up to 20 to be installed per household. The Home Energy Audit Program also changed the measure mix slightly to make the program more cost-effective. These changes included dropping the water heater jackets, as they were not needed for the newer water heaters. Another major change was to ensure that the contractors’ focus was on providing quality home energy audits and advice about a home’s energy efficiency, rather than to market their own home improvement services or make a sale. The program specialist explained that in the Boise City Audit Program some auditors worked for HVAC contractors, so they were viewed as pushing for a sale rather than educating the customer. For the IPC program, all auditors had to be either working strictly as an energy auditor or affiliated with a weatherization program rather than being employed by a HVAC company. Program Outreach and Marketing The current program expanded from single-family homes to include single-family, duplex, triplex and fourplex, all-electric homes in Idaho. Most customers are recruited using direct mail targeting homes that qualify for the program. “We have had some success with open houses and a direct mail letter. I was able to pull data on usage based on a code that remains on the account, so I am able to do some target marketing.” Although the response rate has been smaller compared to Boise City Audit Pilot, averaging one to two percent compared to four percent, it is still enough to meet program participation goals. “We seem to be getting in enough jobs to keep rolling it to the auditor. We are doing fine with our participation goals to complete 200 to 300 jobs for the year.” Small direct mailings are sent to eligible customers every few weeks as a way to keep the pipeline of jobs flowing, without overwhelming the auditor’s capabilities. Home Energy Audit Program Johnson Consulting Group 2014 17 Program Implementation Overall, the participation process moves quickly. Customers may enroll either online or by contacting the program specialist directly. Once the customer is enrolled in the program, the program specialist assigns the customer to an auditor via email. The auditor then calls and schedules the appointment with the customer, usually within two to three business days of receiving the email notification. The appointments are usually scheduled within two weeks of the initial inquiry, based on the homeowner’s availability. In addition, the customer also receives a follow-up letter or email confirming the appointment and explaining the scope and cost of the home energy audit. At the customer’s home, the auditor collects the $99 fee and then conducts the energy audit. As the program specialist explained, the auditor inspects insulation, status of bathroom fans, vapor barrier, condition of the ductwork and HVAC equipment, and determines if the current appliances are ENERGY STAR®. In addition, the auditor also conducts a blower door test to assess the home’s air leakage condition. Before concluding, the auditor will also install CFLs, one low-flow showerhead, and pipe wrap around hot water pipes. The number of measures installed in each home will vary depending upon what the resident already has in place and the size of the residence4. Upon completion, the energy auditor inputs data and prepares a report, which includes the list of recommendations. This report is usually sent to the customer within three days. If the customer has provided an email address, the report is sent to them electronically. For customers who did not provide an email address, the report is emailed to the program specialist who prints and mails the report to the customer. The report also provides the customer with additional information about other IPC programs that may be beneficial to them, including incentives for equipment and insulation upgrades. The CAKE software program has improved the processing time for completing the auditor’s recommendations since now the information can be sent in a timely manner to the customer electronically through the system instead of relying on hard copy reports. Program Follow-Up Currently no follow-up procedures are in place regarding the energy improvement recommendations made by the energy auditors, either by the auditors themselves, or by IPC. 4 The number of CFLs installed in the home varies considerably and some of the larger homes may receive up to 20 CFLs while, on average, most homes receive 13 CFLs. Home Energy Audit Program Johnson Consulting Group 2014 18 Home Energy Auditors Of the seven auditing firms implementing the program, one was involved with the Boise City Home Audit Project and three are weatherization contractors who support IPC’s Weatherization Solutions Program. The remaining energy auditors are independent contractors who specialize in conducting home energy audits only. The auditors must meet the same qualification standards required for the Weatherization Solutions program. In addition, they receive training on the CAKE software and must complete all program-training requirements before beginning work. Program Tracking and Quality Assurance/Quality Control Through the enrollment process, the CAKE software tries to screen out ineligible homes, specifically those with gas heating or manufactured homes. But occasionally these homes do receive an audit5. Ten percent of the homes are Quality Assurance (QA) / Quality Control (QC) inspected and the findings are tracked in the CAKE software. While the QA/QC activities got off to a “slow start” in the beginning, there are no reported issues with the program delivery and the program specialist reported that these activities are completed in a relatively short time frame following the audit. The program specialist is exploring ways to improve program tracking by merging the individual audit data into a master database and is investigating additional ways to improve program reporting. Customer Feedback The program specialist also reported positive customer feedback about both the program and the energy home auditors. “ Overall, we have very good feedback. The people were pretty happy. There were definitely areas for improvement, such as challenges with the enrollment process, and we are working to make the process more clear. We are trying to find better ways to get the reports to customers. We have also made it easier for customers to sign up over the phone.” Barriers to Program Participation The biggest barrier according to the program specialist is a lack of awareness. “Most people think their houses are really efficient and don’t need an audit.” 5 The review of the energy auditors report found that at least three manufactured homes received energy audits during the past year. Home Energy Audit Program Johnson Consulting Group 2014 19 Areas for Program Improvement The program specialist indicated that the program enrollment process could also be improved. “We need to continue to do refinement to make it more accessible to customers to participate and to know what to do with the information and help the customers easily take action.” In the future, the program specialist would also like to take advantage of the additional capabilities available in the CAKE software to generate bids or provide more information to help customers follow-though on the energy efficiency recommendations. “I want to make it easier for customers to find contractors.” Another consideration would be to use the auditor’s recommendations to develop targeted lists for additional direct mail follow-up and outreach. “I would like this program to bridge to other programs and provide more specialized information to the customers. We are already testing the report and working with Customer Representatives who meet with the customers directly. We are trying to link the audit program back to our other IPC programs, but that has not been fully developed yet.” 2.5 Contractor Interview Summary Findings Current Roles/Responsibilities The program evaluation team interviewed six participating energy auditors to learn about their experiences with the program. Each has been involved with the program since its inception in April 2014. A few of them have current contracts to implement other IPC efficiency programs, or have a history of implementing other IPC programs. Only one of them had been involved in the Boise City Home Audit Program. He believes one of the major improvements over the Boise City Home Audit Program is the CAKE software. “The software makes it easier for customers to understand the benefits of energy upgrades. In the Boise pilot, they didn’t know what the upgrades would cost, or how much money it would save them… this is much better than the Boise pilot; the software program really helps, the website is much better, and has many helpful tools if you can get the customers to use it.” He also stated that he believes the program has the “right mix of measures in place.” Home Energy Audit Program Johnson Consulting Group 2014 20 Customer Recruitment The auditors had differing opinions about the types of customers participating in the program. While one said the Home Energy Audit Program attracted customers across all income levels, others tended to believe it appealed more to higher income customers. “A lot of times they are not looking for efficiency, they are really looking for comfort. But it often comes down to balancing their heating systems.” Marketing and Outreach The auditors commented that the direct mail piece appeared to be a good approach to generating customer interest. However, the contractors are not directly involved in program marketing outreach. ”I don’t know how it works, but it seems successful. We get a lot of referrals, so something is working.” Program Implementation The actual audit and measure installation process usually takes two hours, but the auditors also spend additional time developing the follow-up recommendations. “It often takes two hours plus in the home, plus travel time, which can be up to an hour or even more each way, and then I spend another 45 minutes or more entering the data and recommendations data into the computers back in the office.” The recommended improvements are entered through the CAKE software tool. “We use that software to fill out the comments fields and describe the upgrades, etc., which adds some analysis (load calculation), and the report gets sent to (the program specialist) at Idaho Power, who then sends it out to the customer with additional information. We could follow up with them, but we don’t.” Home Energy Audit Fee The auditors indicated that they had not received any negative feedback from customers regarding the audit fee. “The fee is acceptable to most clients, but I only see the ones who agree in advance.” “I have only had a handful of people complain, but most think it is a very good deal.” “They think it is a great deal. Great value!” Home Energy Audit Program Johnson Consulting Group 2014 21 “The customers love it. It is a great deal for them. They appreciate the light bulbs as well as the information. They receive up to 20 CFLs.” But several auditors think that IPC should raise the fee, or increase its contribution to make the value of the audits to auditors more commensurate with standard industry rates. “I think the fee should be a bit higher. Charging $300 is an industry wide charge. There is more than just the field work, there is also paperwork.” “Even if they leave the fee at $99, Idaho Power could increase their side.” “In my opinion, the price of the audit could be even a little higher... We usually charge $400 plus for same service.” Barriers to Program Participation Consistent with the findings from the staff interview regarding program awareness, at least one energy auditor indicated that some of his customers were not aware of what an energy audit means in terms of work scope and recommendations. Processing Time The time lag between initial customer sign up and the audit completion varies by customer schedules, but it ranges from 24 hours to three weeks. One auditor explained that it takes three to four weeks to schedule an appointment because the contractor is busy with other projects. “I don’t know when the customers sign up, but once we have been notified by Idaho Power, it just depends on their (homeowners’) schedules, but typically 1-2 weeks.” “The average is about 7 business days.” “All I can say is, once we get the contact, we make a phone call, often leave a voice message. We try to schedule as soon as possible.” The time lag between the audit completion and submission of recommendations to the customer (online) is, according to one auditor, roughly three to five days. However, as one auditor observed, since the process is automated, it takes very little time for the customers to receive the recommendations. The auditors believed that cost is the biggest barrier to implementing the recommended improvements. “I don’t know, but it is usually financial.” “The ones who can afford it don’t need it, and the ones who need it can’t afford it!” Home Energy Audit Program Johnson Consulting Group 2014 22 Follow Up on Recommendations Currently, there are no follow-up procedures in place to encourage the customers to make recommended energy efficiency improvements. “I don’t circle back, and I don’t know if Idaho Power does it or not.” “We weren’t following up in the beginning, because we weren’t supposed to solicit services along with the audit, but then we found out that we could actually call them back, so we have changed our strategy and are starting to call them back (to see if they want us to do the work).” “We haven’t found a lot of work. Seems like the customers want the information, but they might not be motivated to follow up on the recommendations. Are they really concerned about power bills, or are they just taking advantage of the deal?” Furthermore, the energy auditors expressed doubts that the customers actually implement the recommended improvements. “I would say almost half of the audits do not result in major recommendations because they are newer homes. A lot of folks are just making sure there are no glaring leaks in their new home.” “… it is difficult to say, because we don’t know who is choosing other contractors, and this is all so new. But probably only 5-10% calls us back and ask for work. Also, a lot of the recommendations can be self-implemented by customers.” This lack of systematic follow-up with customers was also an area for program improvement mentioned by most of the energy auditors. “I would recommend Idaho Power contact the customers and circle back with them. Or turn it over to the list of contractors.” “I think it would be helpful if Idaho Power circled back and asked follow-up questions.” “I believe Idaho Power does follow-up with clients and ask them about how well I served them. They have another person who goes back and inspects the first five homes done by a new auditor, and then they go back and inspect one out of 10 as part of QC process (10%). I have gotten feedback, mostly very good, to help me fine tune my process.” Customer Feedback All the auditors reported they had received positive customer feedback about the program. “The customers like the information, and the fee is affordable for most people.” Home Energy Audit Program Johnson Consulting Group 2014 23 “Customers in the higher end homes are already energy-conscious (and appreciate the program).” “Everyone has been really positive, but we don’t hear back much from them after we send the report.” Another auditor explained that the customers “walk along side of us and get to know their own homes. They seem to like it; they volunteer to pay for it, and like learning about their homes.” The energy auditors commented that the CFLs remain the most popular measure while low-flow showerheads are the least popular. “They are surprised that they get so many CFLs.” “…They like the CFLs, but would probably prefer LEDs.” “They don’t dislike the measures, but older people sometimes do not want the fixed, low- flow showerhead installed.” “…They like the low-flow showerheads, but what is frustrating is they want us to insulate the first few feet of the water heater. The insulation materials provided by Idaho Power do not wrap all the way around the pipes. The wrap is half inch, but the pipes are ¾ inch.” However, one auditor did note that installing 20 CFLs in a single residence is very time- consuming. “The larger homes (3,000 square feet plus, usually three stores) take more time. And most participating homeowners reside in larger homes” Leave Behind Packet All of the auditors believe the materials provided by IPC to be left with the homeowner at the time of the audit are excellent tools. “It is very good information. Very well-written!” “This helps with client education, and reinforces messages we start off when we arrive. Very good brochures.” Role of Contractors Most of the contractors recruited into this program explained that they have previously worked with Idaho Power on other programs. A couple of auditors explained that the minimum training requirements for the energy auditors are sufficient. Home Energy Audit Program Johnson Consulting Group 2014 24 “At a minimum, they must have RESNET and they may be accepting BPI as well.” “They must be BPI-certified or equivalent and must be a Home Performance Specialist.” However, some auditors would like the training requirements to be higher as a way to improve the overall quality of the home energy audit. A couple of auditors commented that they think auditors making major recommendations ought to have experience and training in home construction. “The auditors should have at least five years of experience in the home construction business. I think they should be required to know more about construction techniques. They have to know some building science to make good recommendations.” “It is not just a question of telling them what they need, but also how they should get the job done. And also tell them what they don’t need. (e.g., expensive windows, which look nice). Client education is an important aspect of our service.” Energy Auditor Feedback The auditors generally rated the program very positively: “It is getting energy audits done for people who probably would never do it.” “The program is great, but there should be more follow-up with customers.” “The entire thing is well-managed and (the program specialist) has been quick to respond and the brochures we leave behind are very excellent. They have asked for our feedback on the brochures, and so we really appreciate the working relationship.” “Good program. It is managed well, especially as a new program. It is getting people familiar with energy audits, so hopefully word of mouth will start to travel.” Program Tracking and QA/QC The auditors were all familiar with the data tracking required by IPC and the format required in the CAKE software tool. However, the auditors did provide several important ideas about ways to improve the current software. Moreover, it appears that these auditors may not be familiar with the specifics regarding the CAKE software inputs, as one strongly believes that the software program does not provide “Idaho-specific” data. “The software asks for the same information over and over again and is thus time- consuming to use; it does not actually calculate/predict the correct baseline home energy and thus is confusing for the customer and does not forecast the correct potential dollar savings; and because it is not Idaho-specific, it makes some wrong energy-savings Home Energy Audit Program Johnson Consulting Group 2014 25 assumptions; and the report to the customer is lengthy without presenting a concise action plan.”6 Areas for Program Improvement The energy auditors also provided several recommendations on ways the program could improve. Specifically, these recommendations included expanding the program to include renters7; develop a procedure to follow up with customers regarding the energy audit recommendations; improving the software tool, and allowing the audit program to be more profitable for these contractors. The following comments are organized by these specific recommendations. Several auditors believe that the program should do more to reach out to the rental market (recognizing that this is a challenging market to reach). “We are not touching the renters market, and those are important segment. But they have no authority to make decisions about the home.” They also believe there should be a protocol in place to follow-up with customers to encourage them to make the recommended improvements. “There should be more follow-up with customers, and Idaho Power should develop a list of approved contractors who can do whole-house retrofits (rather than piecemeal upgrades by specialist contractors). I get lots of calls from customers who wish they had done things differently.” The energy auditors also had several suggestions on ways to make this program more economically viable for them. “Maybe Idaho Power should consider increasing the budget for these audits. When we do audits, we charge $300-$400 (but we get paid only $200 for the Idaho Power program, plus mileage). Idaho Power might have thought we would get callbacks to do the work. We have done follow-up work on only two homes.” “We promised Idaho Power that we won’t market ourselves during the audit itself, though we may start to do follow-up. We are making very little profit off these, which is tough for a business.” “I make less on these audits than I do in other parts of my business. Is it worth waiting to get paid? Is it worth the risk of people not being home (after driving far)?” 6 However, the evaluation team did not conduct an independent assessment of the CAKE software to confirm these findings. 7 The energy auditors incorrectly believe that the program is not targeting renters because they have not completed any audits of rental properties. Home Energy Audit Program Johnson Consulting Group 2014 26 Three contractors specifically identified ways in which the CAKE software tool should be enhanced: “The audit software does not capture plug loads and this can be a significant part of the power bill (extra freezers, electric space heaters, etc.). I think this is a big part of things that are missed (by the software).” “Other factors that should be included in CAKE’s approach to predicting energy bills are: additional refrigerators/freezers should be added, as most homes have two or three, as well as pools, hot tubs, and pumps for well water.” (Only one of the contractors stated): “The CAKE software is redundant. It asks for the same information over and over again. It doesn’t seem accurate. It is not specific to Idaho.8” 8 The evaluation team did not confirm these findings, however. Therefore, IPC staff should focus on contractor education and outreach to address this issue. Home Energy Audit Program Johnson Consulting Group 2014 27 3 Program Flow Diagram for Home Energy Audit Program Based on the information from the staff interviews, the Johnson Consulting Group team developed a flow diagram documenting the program participation process. The program flow diagram differs from logic models in that it focuses on identifying the participation journey for both the customers and the energy auditors. Figure 8 illustrates the current program operations, highlighting the lack of a protocol in place for following up on the energy auditor recommendations. Figure 9 illustrates a proposed approach, developed by IPC, to address this program gap in the future. Figure 8: Home Energy Audit Process Diagram Home Energy Audit Program Johnson Consulting Group 2014 28 Figure 9: Proposed Approach to Address Process Gap Home Energy Audit Program Johnson Consulting Group 2014 29 4 Key Findings and Recommendations The results from the process evaluations led to the following key findings and recommendations. 4.1 Key Findings The program design leveraged the “lessons learned” from the Boise City Audit Project that has contributed to its successful program roll out in its first year. These lessons learned include:  Using a new software tool, CAKE systems from Earth Advantage  Changing the measure mix to make the program more streamlined and cost- effective  Ensuring that contractors focused on delivering the home audit and providing objective advice about a home’s energy efficiency needs, rather than on marketing or making a sale The Home Energy Audit Program incorporates most of the marketing best practices that have shown to be effective in promoting weatherization, energy audit, and “whole house” program approaches (Johnson & Ambach 2014, p. 30). These best practices include using targeted marketing, providing information via multiple media strategies, and promoting the value of the energy efficiency improvements to homeowners (Peters, 2011 cited in Johnson & Ambach 2014, p. 24). The Home Audit Program also incorporates several other best practices by not using “energy jargon” in the marketing materials and providing program participants with information about other energy efficiency programs available through IPC. However, the program’s name does not conform to industry best practices. Specifically, the literature review of weatherization program best practices indicated that the term “audit” foreshadows scrutiny of one’s worth as a homeowner while the phrase “home energy assessment” suggests opportunity (Johnson & Ambach 2014, p. 24). The seven participating contractors installed a total of 1,747 measures during the energy audits from March through July 2014. CFLs accounted for the clear majority of installed measures, since the energy auditors may install up to 20 CFLs at a home. However, the contractors reported that participating customers would prefer receiving LEDs rather than CFLs. Customer and contractor feedback is positive based on the findings from the in-depth interviews. Furthermore, the energy auditors reported that the customers seem to be pleased with the energy audit. Home Energy Audit Program Johnson Consulting Group 2014 30 The program participation process is quick and easy. Two-thirds (64%) of the energy auditors schedule the audits within 10 days of the initial sign up and 85 percent of all audits are scheduled within three weeks of the initial customer contact. The participating contractors provided a total of 243 recommended changes and upgrades to the 107 participating customers. Most recommendations focused on increasing insulation levels (64%) while 42 percent of the program participants were advised to consider upgrading their HVAC equipment. The participating contractors were also prompt in providing the recommendations to the program participants with more than 50 percent providing recommendations within three days of the completed audit. Overall, the energy auditors were polite and informative in their communications with the customers. Currently the program has no process in place to follow up on the energy auditors’ recommendations. This issue was also raised by several of the energy auditors as they are concerned about missed opportunities. In addition, the literature review of best practices found that several programs are now requiring that contractors follow up on the status of program recommendations within a timely manner following the initial energy audit (Nowak, Kushler et al., 2013, pp. 109-112, 123-126; Fuller 2009, cited in Johnson & Ambach 2014, p. 26). 4.2 Recommendations Based on these findings, IPC should consider implementing the following recommendations as a way to enhance overall program operations. Reconsider the program name since the term “audit” may have negative connotations. Many weatherization programs are replacing the word “audit” in their program name to more positive sounding descriptions such as home energy solutions, home energy assessments, or energy savers program. This may make the program more appealing to potential program participants. Review the current measure mix to make sure it still cost-effective and appropriate. The feedback from the current energy auditors indicated that installing up to 20 CFLs per home was time consuming. ENERGY STAR® recommends changing out only the most frequently used light bulbs with CFLs rather than installing CFLs in every socket. 9 Based on the review of industry best practices and customer feedback, IPC should also consider replacing some CFLs with LEDs as these lamps are more in tune with changing market conditions (Johnson & Ambach 2014, p. 14). 9 "Best Bang for Your Buck" By replacing your home's five most frequently used light fixtures or the bulbs in them with models that have earned the ENERGY STAR, you can save $70 each year. http://www.energystar.gov/index.cfm?c=lighting.pr_lighting_landing. Home Energy Audit Program Johnson Consulting Group 2014 31 Of note, IPC has already addressed the issue of increasing the size for the pipe wrap to include ¾ inch options- a recommendation made by the energy auditors. Conduct a formal customer survey to assess satisfaction and identify barriers preventing customer follow-through on the auditor recommendations. The process evaluation relied on anecdotal evidence about customer satisfaction regarding the program elements. A more formal survey of previous program participants would provide additional insight into program operations as part of the next process evaluation. Review the CAKE software to address the issues raised by the energy auditors. The energy auditors identified several areas regarding using the CAKE software that need to be clarified with the energy auditors to resolve these concerns. This includes capturing plug- load equipment, streamlining the audit report and providing additional clarity regarding the nature of the Idaho-specific calculations used to create the energy savings estimates. Develop a protocol or procedure for reaching out to customers to follow up on the energy recommendations. This recommendation, based on industry best practices and energy auditor concerns, may lead to participant spillover that will increase overall program cost-effectiveness. Establish stricter standards and guidelines regarding the energy efficiency recommendations provided to program participants. The review of the current recommendations revealed several areas for improvement, including using proper grammar and spelling, not providing direct referrals back to IPC for additional information, and making inappropriate comments regarding the program software’s capabilities. IPC should also clarify its policy regarding recommendations regarding fuel switching. IPC should provide examples of well-written recommendations and include these in the Home Energy Audit Handbook Provide additional education about program guidelines and software capabilities to the energy auditors. The in-depth interviews with the energy auditors identified several areas where these contractors are not fully aware of the program guidelines or requirements. For example, several contractors were not aware that IPC does allow the contractors to follow up directly with customers post-audit. In addition, it was clear that the energy auditors may not be using the CAKE software tool correctly or have a full understanding of its capabilities. Overall, IPC’s Home Energy Audit Program is well designed and well run. Implementing these recommendations will ensure that the program continues to reflect industry best practices and adapt to the changing market conditions and baselines. Home Energy Audit Program Johnson Consulting Group 2014 32 References ENERGY STAR® Lighting Website http://www.energystar.gov/index.cfm?c=lighting.pr_lighting_landing. Accessed October 2, 2014. Home Energy Audit Program Home Performance Specialist and Quality Assurance Handbook, 2-20-2014 Version _______________________, 7-29-2014 Version Home Energy Audit Program 2014 Program Database- March through July 2014 Johnson, K. & Ambach, G. 2014, “Weatherization Best Practices: A Review of Successful Approaches,” Prepared for the Parties Working Collaboratively on behalf of the Arkansas Public Service Commission, April 21. Additional References were cited in this publication: Fuller, M. 2009. “Enabling investments in energy efficiency: a study of residential energy efficiency financing programs in North America,” University of California, Berkeley, eceee Summer Study, June. Norwak, S, Kushler, M, Witte, P & York, D. 2013. Leaders of the Pack: ACEEE’s Third National Review of Exemplary Energy Efficiency Programs, 
June, 
Report Number U132 Peters, J. Research Into Action 2011. “Clean Energy Works Portland: Process Evaluation,” December. 0 Irrigation Peak Rewards Program 2014 Impact Evaluation Prepared for Idaho Power Company | October 2014 i Table of Contents 2014 Impact Evaluation ........................................................................................................................................... 0 Executive Summary ................................................................................................................................................ iii 1 Introduction ........................................................................................................................................................ 1 Background ................................................................................................................................................................ 1 Impact Evaluation Goals ............................................................................................................................................ 1 Methodology ............................................................................................................................................................... 1 2 Findings .............................................................................................................................................................. 4 Data Cleaning Method Comparison ........................................................................................................................... 4 Curtailment Event Results .......................................................................................................................................... 5 Counterfactual Realization Rate Results ................................................................................................................. 14 3 Conclusions and Recommendations ............................................................................................................ 16 Appendix ................................................................................................................................................................. 17 Peak Rew List o Figure 1. Figure 2. Figure 3. Figure 4. Figure 5. Figure 6. Figure 7. Figure 8. Figure 9. Figure 10 Figure 11 Figure 12 Figure 13 Figure 14 List o Table 1. Table 2. Table 3. Table 4. Table 5. Table 6. Table 7. Table 8. Table 9. Table 10. Table 11. Table 12 Table 13. Table 14. Table 15. Table 16. Table 17. Table 18. ards Program | 2 f Figures July 2nd Cur July 2nd Cur July 10th Cur July 10th Cu July 14th Cu July 14th Cu Counterfactu July 2ndCurt July 2nd Curt . July 10th Cu . July 10th C . July 10th C . July 14th C . July 14th C f Tables Error Code K umber of P umber of P esults Com stimated De uly 2nd Curt uly 2nd Curt uly 10th Curt uly 10th Curt July 14th Cu July 14th Cu ounterfactu July 2nd Curt July 2nd Curt July 10th Cu July 10th Cu July 14th Cu July 14th Cu 14 Impact Eval ailment Eve ailment Eve ailment Eve tailment Eve tailment Eve tailment Eve al Realizatio ilment Event ilment Even rtailment Ev rtailment Ev rtailment Ev rtailment Ev rtailment Ev y ................. mps by Proc mps by Proc arison betw and Reduc ilment Even ilment Even ilment Even ilment Even tailment Eve rtailment Ev l realization ailment Even ailment Even tailment Eve tailment Eve tailment Eve tailment Eve uation | ii t Load Profil t Realization t Load Profil t Realizatio t Load Profi t Realizatio Rate by Da Load Profile Realization nt Load Profi nt Load Prof nt Realizati nt Load Prof nt Realizati .................... ssing Step ssing Step en Load Dis ion & the Re Results ...... 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Finally, a program’ are shut weeks of rds Program | 2 tive Sum wer Compan a voluntary d l irrigation c the progra g three curt each busine sis methodol ation rates f tilized interv Distribution t event met Method) aim dings from t minated kW s differed b pleted analy four dispat s of the curt , respectivel rates of 67. s of the cou ted realizati n average e n (August 1 t off during t during this s of the imp and, if prope grid. There elivers to th address de load that w uring the th seen in the realization r ff during the July. 14 Impact Eval mary y contracted emand resp stomers sin . The goals ilment event s day during ogy included r the three c l meter data ethod dealt r readings, t d to validat e analysis d reduction. T less than 1 es of curtail h groups tha ilment event , for the thr %, 69.8%, terfactual re n rate. While pected reali 15) drops of e baseline p eriod. The c ct evaluatio rly maintaine re, however, electricity g ice failure p s not curtail ee 2014 curt counterfactu te by choos baseline peri ation | iii ECI to com nse (DR) pr e 2004. The f the impact and determ the program two distinct rtailment ev from Idaho with estimat the extent the results taset and ex e demand r , validating ent events curtailed en analyses sh e events, an nd 64.9%, r lization rate the first thre ation rate of significantly, riod in the fi unterfactual show that Id , can be reli opportunitie id. First, Ida oblems. Bet d due to dev ilment even l realization ng to hold c od is minimi lete an impa gram that h e are curren evaluation w ine the coun s June 15th - pproaches t nts. The firs ower’s Adva d meter rea ossible. The f the first ap rapolating th duction and he results u eld on July olled irrigati wed maxim an average spectively, a analysis de quarters of 8.8%, the e to 26.9%. T st two week realization r aho Power’s d on to pro to maximiz o Power ma een the thre ce failures w s, it would h ate analysis rtailment ev ed. This tim t evaluation s been avail ly around 2, ere to deter erfactual rea August 15th calculate th approach (t nced Meterin ings by distr second appr roach by re e resulting r realization ra ing the Load nd, July 10th, n pumps in r m demand r of 259.1 M eraging 67. onstrated th he program pected reali is is due to of August, te peaks in t Peak Rewar ide dispatch the demand increase th e 2014 curtai as 7.1%. If t ve increase results, Idah nts on days period gene of the 2014 ble to Idaho 50 irrigation ine the dem lization rate eason. e estimated rmed the Lo g Infrastruct buting exces ach (termed oving pump alization rat te estimates Distribution and July 14t olling four-h ductions of . The events %. t date has a eason (Jun ation rate in higher perc otentially du e first two w s program f ble demand reduction b program’s lment events is load was the average Power ma hen the per rally equates eak Reward Power’s service locat nd reductio ad an event emand redu ad Distributi re (AMI) sys s load acros the Error C with estima to the remo rom both ethod. , 2014, each ur increment 57.9, 268.9, achieved large influen 15 - July 31 the last quar ntage of pu to a signific eks of July. nctions as reduction to nefit that the ealization rat , the averag uccessfully realization r maximize th ent of pump to the first t s ons (in been tion n em. non- de ed ed . and e on ) er of ps nt he e by te to s that o 1. 1 Introduction Background The Irrigation Peak Rewards Program is a voluntary DR program which has been available to Idaho Power’s agricultural irrigation customers since 2004. The program is designed to reduce peak load by turning off participating irrigation pumps during summer peak demand hours in return for a financial incentive. Through this program, Idaho Power has been successful in reducing load during the summer afternoon and early evening hours, the hours driving Idaho Power’s potential need for new generation resources. After the 2012 Peak Rewards program season, Idaho Power elected to suspend the program for the 2013 season due to the 2013 Integrated Resource Plan (IRP) not showing a need for DR resources until 2016. After holding a series of stakeholder engagement sessions in 2013, Idaho Power and the Idaho Public Utilities Commission (IPUC) agreed to reinstate the program in 2014 on a limited basis for the purpose of maintaining the program infrastructure. The program subsequently completed three curtailment events during the June 15 - August 15, 2014 program season, which impacted the ~2,150 irrigation pumps currently enrolled in the program. Impact Evaluation Goals Idaho Power contracted PECI to complete an impact evaluation of the 2014 Peak Rewards Program. This 2014 impact evaluation has two primary goals: 1. Determine and verify the demand reduction (MW) during a minimum of three test events 2. Determine counterfactual realization rate had an event been called on each business day during the season The results contained in this report pertaining to the first goal will enable Idaho Power to better define the impact of the program on the electricity grid and provide more accurate estimates of the program’s load reduction to future IRP processes. The findings pertaining to the second goal will inform Idaho Power as to which days of the program season can be expected to provide the highest realization rate and load reduction impact. Methodology The section below describes the data used to complete the impact evaluation, the sampling plan, and the methodology for gathering and processing data, determining the baseline, calculating the demand reduction, and the determining the curtailment event and counterfactual realization rates. Data Sources PECI conducted the 2014 Peak Rewards impact evaluation through the use of three primary data sources: Automated Meter Infrastructure (AMI) interval data (hourly kW readings), MV-90 meter interval data (hourly kW readings), and a program participant list. The participant list included dispatch group, pump number, maximum kW for summer 2013, nominated kW, meter number, and opt-out status for each enrolled pump and curtailment event day. All interval meter data included error codes for cases where the source data was missing or estimated. See Table 1for a list of error codes included in the data. See the section “Error Code Removal Method” below for an explanation of how PECI addressed each of the error codes. Peak Rew Table 1. Err Error Co 1 9 Q Samplin The use participa Data Gat PECI pro created a different compare impacted Load Dis In cases the error represen immediat distributin period. If, remainde When da extensive Error Co Because source d results. I during th dditiona To add a than the profile, th “missing replaced This line missing v pumps: t the entire preforme rds Program | 2 r Code Key de Des Po Mis Esti g Plan of AMI data a ts (i.e. all pa hering and cessed all da consistent a ethods for he subsequ realization r ribution Meth here AMI d odes would ed the load t ly after the g excess loa after comple of the load a was missin , the interpol e Removal he Load Dis ta, PECI per the Error C curtailment l Data Cleani additional l ump’s maxi se readings eading” erro ith linearly i r interpolatio lues in a str o for the Jul curtailment and the pu 14 Impact Eval ription er Outage ing Reading ated Readi lowed the im ticipants wer Processing ta provided b d appropriat rocessing (i. nt realizatio tes. od ta had “Q” e e significan at occurred rror codes. I (i.e. load th ting this step uring the cu g over the e tion was not ethod ribution Met ormed an ad de Removal eriod or in t g Performe vel of data i um use in t were consid code (error terpolated v filled in the ight line wit 2nd and 10th eriod, or wh p was remo ation | 2 g pact evaluati considered y Idaho Pow e data forma . cleaning) t rates and in ror codes (i. ly higher tha uring the re aho Power’ t exceeded there was s tailment eve tire curtailm performed a od involved I ditional anal Method, all e baseline p Under Both tegrity, PECI e summer of red erroneo ode 9). Whe lues using t missing valu a constant events, and n the missin ed from the n’s samplin in the analy r using the for all three e data. Both estigate if I . estimated the meter’s dings that in AMI system he meter’s b ill excess lo t hours. nt event peri d the pump daho Power’ sis approac MI data with eriod were r Methods removed all 2013. Since s. PECI als n possible, i e observati s by connec lope. This st one for the J data gap w analysis enti plan to be is). analytics platf curtailment e methods we aho Power’s ata), the me other readin cluded the e rectified this ase load) ou d, the syste od, or when was remove AMI syste to validate t one or more moved from meter readin irrigation pu removed all both of thes ns before an ing the kW r p was perfo ly 14th even s extensive, ely. census of p rm SAS®. T vents. PECI re completed data cleanin er reading i s. This high ror codes an misallocatio side of the c evenly distr he missing d from analys making adj e Load Dist estimated in the analysis. s that were ps having a values for in e cases the d after the er adings befo med on a li . When data the interpol ogram e use of SA mployed tw in order to method mediately a r meter read d the readin of load by rtailment ev ibuted the ata gap was is. stments to t ibution Meth erval readin ive times gr relatively flat erval data wi ource data roneous valu e and after t ited number was missing tion was not ® ter ing nt e d s ater load th a ere es. e of over Peak Rew For more in the Fin Determi PECI det fourth, thi precedin practice then sum group. Calculat PECI cal curtailme the hourl each dis aggregati Note that pumps in some pu realizatio as part of curtailme Determi PECI det calculate pumps in Determi PECI als the progr Idaho Po rate of 10 baseline three 201 ards Program | 2 information r ings section ne Baseline ermined the d, and seco the curtailm f pump oper ed each pu e Demand R culated the d t event from demand red atch group. ng the dispat the demand the program, ps were re rate (see s the data cle t event. ne Curtailme ermined the r in the previ luded in the ne Counterfa o estimated t m season (J er likely wo 0%, PECI su eriod. From 4 curtailment 14 Impact Eval garding fre . aseline kW l d hours pre nt event wa tors manuall p’s baselin eduction emand reduc the pump’s uctions for al he total prog h group res eduction res not just thos oved from th ction “Deter ning proces nt Event Re ealization rat us step (bot analysis. ctual Realiz he counterfac un 15 - ug ld have achi tracted the that total, PE events to ar ation | 3 uency of pu ad separate eding the be not include y shutting off by dispatch ion for each aseline load l pumps withi ram impact ( lts. ults presente e analyzed. e analysis d ine Realizat in order to alization Rat es for each d maximum ation Rate tual realizati 5). The cou ved had an ercent of no CI subtracte ive at the es mp removal d y for each p inning of ea in the basel the pump pri group to arri ump by sub (determined n a dispatch oth average d in this repo s discussed e to lack of ion Rate” bel stimate the t e ispatch grou nd average r n rate for ea terfactual re vent been c inated load the averag imated coun e to error c mp by avera h pumps’ c ine determin or to the sta e at a uniqu racting its k in the previo group to yiel and maximu rt represent t in the Data ata or erron w) to the no tal demand by dividing eduction) by h non-week lization rate alled on that that was not opt-out and erfactual rea des, see Ta ging the inte rtailment ev tion due to t t of the curta baseline fo load during s step). PE a total hour m reduction) he estimated athering an ous reading minated kW eduction ac he demand the total no nd and non- is the realiza date. Startin present duri device failur lization rate f le 2 and Ta val readings nt. The first e frequent lment event. each dispat each hour o I then aggre y reduction f was calculat reduction fo Processing . PECI appli f pumps re ieved during eductions inated kW fo holiday day ion rate that with a reali g each pum rates during r each day. le 3 in the our PECI h the ated r d by all step, d the oved each the uring ation ’s the Peak Rew 2 Fin The 2014 reduction rates. Th Methodol realizatio Data Cl As discu different  L  E Table 2 a respectiv number o pumps wi Table 2. Nu Processi Included i No AMI d Removed No AMI d Removed Included i Table 3. Nu Processi Included i No AMI d Removed No AMI d Removed Included i nalysis Distributi demonstr estimate rds Program | 2 dings impact eval and realizati sections be gy section, rate analys eaning M ssed in the M ethods of cl ad Distributi rror Code R nd Table 3 b ly, the num f pumps rem th estimated ber of Pumps g Step n Participant ta available due to ’esti ta or entire due to small n final analy ber of Pumps g Step n Participant ta available due to ’esti ta or entire due to small n final analy f the Error n Method w ting that the demand red 14 Impact Eval ation of the n rates for t ow first com nd then pre s as well as thod Com ethodology s aning estim on Method moval Meth low detail, f er of pumps ved during t readings, th y Processing S Lis ated readin ay with ‘mis er ‘missing r is datase y Processing S Lis ated readin ay with ‘mis er ‘missing r is datase ode Remova re reasonabl differences i uction and r ation | 4 eak Reward e three test are the resu ent the resul the counterf parison ection, this i ted data. Th d r the Load D ncluded in th e Data Gat Error Code ep (Load Distrib ’ error codes ing reading’ ading’ gaps ep (Error Code ’ error codes ing reading’ ading’ gaps l method wa e. Table 4 b the results alization rate program in vents compl ts from the t s of the curt ctual realiza pact evaluati e two metho istribution an e participant ering and Pr emoval met ution Method) error codes emoval Metho error codes completed t low compar re minimal ( s). This findi ludes two pr eted and the o analysis a ilment event ion rate anal on complete s were: Error Code list for each cessing ste hod consider 2-J 2,1 19 - 30 11 1,81 ) 2-J 2,1 1 13 28 1 1,6 confirm tha s the results less than 1% g validates t imary sets of counterfactu pproaches di s’ demand r sis. separate a Removal m urtailment e . As a result ed about 10 l 10-Jul 7 2,153 19 - 347 5 7 1,782 l 10-J 2 2,14 19 4 341 30 9 1,75 t the results from each m difference b at the result results: dem al realization scussed in t duction and alyses of tw thods ent and the of removing fewer pump 14-Jul 2,165 19 - 310 5 1,831 l 14-Jul 2,160 19 39 302 3 1,802 rom the Loa ethod, tween the of the Load and e . Peak Rew Distributi the analy Error Co Table 4. Re Met Load Dis Error Co Removal Differenc Curtail Table 5 b events a 250.5 M The reali Of the fa the highe outs (2.2 Table 5. Es Curtail Eve 2-Jul 10-Jul 14-Jul Average The secti July 2nd The resul realizatio dispatch achieved s seen i maximu p.m. disp (82.9%), rds Program | 2 n Method an is using the e Removal ults Compariso od D ribution e ment Even elow summa d the resulti for the July ation rate ra tors that dro t impact (av of the load imated Demand ent t No De Red ( 3 3 3 3 ns below pr Curtailment ts of the indi rates, with roups combi and resulting the table, e demand red tch group. T hile the 3-7 14 Impact Eval alysis are re Load Distrib ethod. between Load Estimated M mand Redu (MW) 259.1 260.5 1.4 t Results rizes the esti g realization 14th event to ged from 64 e down the rage of 23.4 . Reduction & th inated and uction W) D Re 3.9 5.3 5.7 5.0 sent more i Event vidual curtail oth metrics ned. Table 6 realization r ch dispatch uction range he 2-6 p.m. p.m. dispatc ation | 5 sonable. Th tion Method. Distribution and x tion Rea 6 6 ated dema rate. The ma a high of 26 .9% to 69.8 ealization rat % of the loa Resulting Reali Max mand uction MW) R 57.9 68.9 50.5 59.1 -depth result ent event an eported by d below prese tes for the J group’s cont from 45.5 ispatch grou group had t refore, the r See the App Error Code Re lization ate .3% .7% .4% d reduction imum dema .9 MW for th across the t , pumps bei ), followed b zation Rate ealization Rate 67.2% 69.8% 64.9% 67.3% for each cu alyses includ spatch grou ts the maxi ly 2nd event. ibution to th W for the 4- achieved t e lowest re sults includ endix for res oval Methods pt-Out Rate 2.2% 2.3% 0.1% chieved duri nd reduction July 10th e ree curtailm ng shut off d device failu Opt-Out Rate 0.8% 3.9% 1.8% 2.2% rtailment eve e estimated , as well as t um and ave total deman p.m. dispat e highest re lization rate d in this rep lts from the Device Failure Rate 7.1% 7.3% 0.2% g each of th achieved ra ent. ent events, a ring the bas es (7.1% of Device Failure Rate 6.9% 7.0% 7.3% 7.1% nt. emand redu he cumulativ age deman d reduction i h group to 7 lization rate t 58.5%. Th rt are based nalysis usin Pump O Baseli Rat 23.4 22.8 0.6 e three curta ged from a l veraging 67. line period he load) and Pump FF in aseline Rate 5.0% 1 19.2% 1 5.9% 1 3.4% 1 ctions and impact of a reductions not equal. .2 MW for t f all groups overall on the F in e lment w of %. ad opt- otal 0.0% 0.0% 0.0% 0.0% l he e 2-6 Peak Rew realizatio events c Table 6. Ju Dis 2-6 p.m. 3-7 p.m. 4-8 p.m. 5-9 p.m. Total (2- Notes: - Realiz - Dispat - Each estimate scaled u - The es group's each dis the "Tota In order t reduction and 6pm groups a reduction Table 7. Jul Metric Baseline Total Loa Total Re Baseline 2-6pm D from Bas 3-7pm D from Bas 4-8pm D from Bas 5-9pm D from Bas rds Program | 2 rate for all lled in 2014. y 2nd Curtailme atch Group ispatch Gro ispatch Gro ispatch Gro ispatch Gro p.m.) ation rate is h group rea ispatch gro for the ent using the “ timated max vent time p atch group, l (2-9 p.m." o investigate for each hou xperienced e actively cu during the th 2nd Curtailme MW) (MW) uction from MW) Reduction line (MW) Reduction line (MW) Reduction line (MW) Reduction line (MW) 14 Impact Eval ispatch grou nt Event Result Nom p 9 p 1 p 8 p 9 3 calculated u lization rate p’s baseline re pump po Total 2-9 p. imum dema riod. Becau the sum of maximum d demand red r of the curta he largest to tailing. Inter ird hour of th t Event Results 2-3pm 284.6 212.7 71.9 69.8 2.1 0.1 (0.1) ation | 6 s was 67.2 inated W B 3.0 1.6 2.3 7.0 3.9 sing maxim were calcu , maximum ulation (not .” realizati d reduction e the maxi he dispatch mand redu uction on a m lment event tal reduction stingly, each ir curtailme by Hou 3-4pm 284.6 133.4 151.2 71.7 74.9 3.9 0.7 , which was seline MW R 77.7 75.7 63.0 68.2 284.6 um demand r lated using emand red only the pu n rate. within each um deman groups' ma tion. ore granular l y dispatch g (257.9 MW) dispatch gro t period. 4-5pm 284.6 87.3 197.3 72.5 75.9 44.2 4.6 the second Max emand eduction (MW) 72.5 76.2 45.5 64.9 257.9 eduction, no nly pumps ction, and a ps in the a dispatch gr reductions imum dema evel, Table 7 roup. s exp s this is the up achieved -6pm 6-7 284.6 2 26.7 7 257.9 2 72.5 2 76.2 7 45.4 4 63.9 6 ighest of the vg. Deman Reduction (MW) 71.6 75.6 45.1 64.4 256.7 t average d n the analy verage redu alysis data up is limite occur at diff d reduction 7 below brea cted, the ho ingle hour heir maximu m 7-8p 4.6 284 5.5 13 9.1 14 3.5 4. 5.4 33 5.5 45 4.7 64 three curtail d Realiz Rat 82.9 58.5 67.7 65.4 67.2 emand reduc is dataset. tion values et), and we to each dis rent hours do not eq ks out deman ur between hen all dispa m demand 8-9p .26 284. .5 191. .1 93. 3 0.4 .7 9.7 .3 18. .9 64. ent tion e % % % % % tion. are e atch or al d pm tch Peak Rew Figure 1 depicting gradually Figure 1. J Figure 2 was succ not curtai curtailme reasons), The 3-7 period (3 failure rat 2.2%. Re 5 10 15 20 25 30 MW ards Program | 2 elow presen the results fr increases as ly 2nd Curtailm elow depict ssfully curta ed. The reas t event, devi and pumps .m. dispatch .9% of the g (10.4%). Al lization rate .0 .0 .0 .0 .0 .0 .0 10 a m - 1 1 a m 14 Impact Eval s the load p m Table 7 a the various nt Event Load each dispat iled, as well ons for load ce failures (i. eing shut of group experi oup’s nomin l of the dispa variability be am - pm 12 p m - 1 p m ation | 7 ofile of the J ove. The ov ispatch grou rofile (All Dispa h group’s re s the compo ot being suc e. the direct l during the b nced the hi ted load), w ch groups h ween the di pm - pm 2p m - 3 p m Estimate ly 2nd curtail erall demand ps’ curtailme ch Groups) lization rate, nents that m cessfully cur oad control seline perio hest rate of t ile the 4-8 p d a relativel patch group - 4p m - 5 p m Hour d Load ent event a reduction p t periods co which is the ke up the re ailed include echanism n and thus n he pumps b .m. dispatch low opt-out was highes - 6p m - 7 p m Baseline d its baselin aks in the 5- me to an end percent of n mainder of t customers o t working fo t contributin ing shut off d roup had th rate, ranging during the J - 8p m - 9 p m e, graphicall pm hour an . minated loa e load that pting out of t unknown to load redu uring the ba highest de from 0.5% t ly 2nd event. 10 p m - 1 1 p m - that as e ction. eline ice Peak Rew Figure 2. Ju July 10t The July 2nd event, groups (4 though th p.m. disp realizatio called in Table 8. Jul Dispatch 2-6pm Di 3-7pm Di 4-8pm Di 5-9pm Di Total (2- Notes: - Realiz - Dispat - Each estimate scaled u 0 1 2 3 4 5 6 7 8 9 10 Pe r c e n t ards Program | 2 ly 2nd Curtailm h Curtailmen 10th curtailm the 4-8 p.m. 9.0 MW). Th highest ma tch group a rate for all 014. 10th Curtailme roup patch Grou patch Grou patch Grou patch Grou PM) ation rate is h group rea ispatch gro for the ent using the “ 0% % % % % % % % % % % ll G ealization 14 Impact Eval nt Event Realiz t Event ent event was dispatch gro highest ma imum dema hieved the h ispatch grou t Event Results Nomi p 1 calculated u lization rate p’s baseline re pump po Total 2-9 p. roups ate Opt- ation | 8 tion Rate the second p achieved imum dema d reduction ghest realiz s was 69.8 nated MW 4.3 11.6 2.4 7.0 85.3 sing maxim were calcu , maximum ulation (not .” realizati 2-6PM ut Rate P vent called he lowest m d was 84.4 as achieve tion rate of a , which was Baseline 77.6 85.6 64.5 68.6 296.3 um demand r lated using emand red only the pu n rate. 3-7P Dispatch ump OFF in f the 2014 p ximum dem W from the by the 3-7 l dispatch gr the highest MW Ma Dem Redu (M 71. 84. 49. 65. 268 eduction, no nly pumps ction, and a ps in the a M 4 Group Baseline Rat ogram seas nd reductio 3-7pm dispa .m. dispatch ups (79.6% f the three c x nd tion ) Av Dem Redu (M 7 4 0 9 .9 t average d n the analy verage redu alysis data 4-8PM Device n. As in the of all dispat ch group. E group, the 2 . The overall rtailment ev g. nd tion ) Reali R 69.7 83.7 48.4 65.4 67.2 emand reduc is dataset. tion values et), and we 5-9PM ailure Rate uly h en 6 nts zation te 9.6% 9.0% 8.8% 4.7% 9.8% tion. are e Peak Rew - The es group's each dis the "Tota In order t reduction 6 p.m. ex groups a three cur Table 9. Jul Metric Baselin Total Lo Total R Baselin 2-6pm from Ba 3-7pm from Ba 4-8pm from Ba 5-9pm from Ba Figure 3 depicting gradually rds Program | 2 timated max vent time p atch group, l (2-9 p.m." o investigate for each hou erienced th e actively cu ailment even 10th Curtailme (MW) d (MW) duction from (MW) G Reduction eline (MW) G Reduction eline (MW) G Reduction eline (MW) G Reduction eline (MW) elow presen the results fr increases as 14 Impact Eval imum dema riod. Becau the sum of maximum d demand red r of the curta largest total tailing. The J s. t Event: Baselin 2-3p 296. 227. 69.2 66.7 3.0 (1.0) 0.5 s the load p m Table 9 a the various ation | 9 nd reduction e the maxi he dispatch mand redu uction on a m lment event reduction (2 uly 10th curta e Results by Ho 3-4pm 296.3 141.0 155.3 68.9 82.4 3.9 0.1 ofile of the J ove. The ov ispatch grou within each um deman groups' ma tion. ore granular l y dispatch g 8.9 MW), as ilment event r 4-5pm 296.3 89.9 206.4 71.5 83.9 47.1 3.9 ly 10th curtai erall demand ps’ curtailme dispatch gr reductions imum dema evel, Table 9 roup. s exp this is the si had the high 5-6pm 296.3 27.5 268.9 71.7 84.4 48.6 64.3 ment event reduction p t periods co oup is limite occur at diff d reduction 9 below brea cted, the ho gle hour wh st baseline 6-7pm 296.3 73.9 222.4 23.3 84.2 49.0 65.9 nd its baseli aks in the 5- me to an end d to each dis rent hours do not eq ks out deman ur between n all dispatc 296.3 MW) -8pm 8- 96.3 2 142.0 1 154.4 9 6.2 5 33.5 9 48.9 1 65.8 6 e, graphicall pm hour an . patch or al d and h f all 9pm 6.3 7.4 .9 .5 .5 .1 .7 y Peak Rew Figure 3. Ju Figure 4 dispatch (25.9% o failure rat realizatio event, an 5 10 15 20 25 30 35 MW ards Program | 2 ly 10th Curtailme elow depict roup experi the group’s (10.3%). In rate among was over t .0 .0 .0 .0 .0 .0 .0 .0 10 a m - 1 1 a m 14 Impact Eval nt Event Load P each dispat nced the hig ominated lo erestingly, e all the event ice as large am - pm 12 p m - 1 p m ation | 10 rofile (All Dispat h group’s re est rate of t d), while th en though t , its opt out s the July 1 pm - pm 2p m - 3 p m Estimate h Groups) lization rate e pumps bei 4-8 p.m. dis e July 10th c ate (3.9%) th event. pm - pm 4p m - 5 p m d Load for the July 1 ng shut off d atch group rtailment ev as nearly fiv pm - pm 6p m - 7 p m Baseline 0th event. Th ring the bas gain had th nt had the h times that o - 8p m - 9 p m 5-9 p.m. line period highest devi ighest overal f the July 2nd - 10 p m - 1 1 p m ce l - Peak Rew Figure 4. Ju July 14t As with t p.m. disp dispatch worst in t dispatch dispatch the three Table 10. J Dispatc 2-6pm 3-7pm 4-8pm 5-9pm Total (2 Notes: - Realiz - Dispat - Each estimate scaled u 0 1 2 3 4 5 6 7 8 9 10 Pe r c e n t ards Program | 2 ly 10th Curtailm h Curtailmen he previous t tch group (7 roup (46.8 e maximum roups, with roup. The o curtailment e ly 14th Curtailm Group ispatch Gro ispatch Gro ispatch Gro ispatch Gro 9PM) ation rate is h group rea ispatch gro for the ent using the “ 0% % % % % % % % % % % ll G ealization 14 Impact Eval nt Event Realiz t Event wo curtailmen 7.2 MW) and W). The 4-8 demand red high of 68.2 erall realizat vents. nt Event Result N p p p p calculated u lization rate p’s baseline re pump po Total 2-9 p. roups ate Opt- ation | 11 tion Rate t events, the the lowest p.m. group, ction metric. % for the 2- on rate for al minated MW 94.8 111.6 82.4 96.8 385.7 sing maxim were calcu , maximum ulation (not .” realizati 2-6PM ut Rate P highest maxi aximum de onsistently a The realizati p.m. dispatc l dispatch gr aseline MW 68.8 82.0 61.9 66.0 278.6 um demand r lated using emand red only the pu n rate. 3-7P Dispatch ump OFF in um deman and reductio cross all curt n rates wer h group and ups was 64. Max Demand eduction (MW) 63.7 77.2 46.8 63.7 250.5 eduction, no nly pumps ction, and a ps in the a M 4 Group Baseline Rat reduction o n occurred in ailment even fairly consi low of 61.6 %, which w Avg. Demand Reduction (MW) 60.3 76.5 46.5 63.4 246.7 t average d n the analy verage redu alysis data 4-8PM Device curred in th the 4-8 p.m. s, performe tent across for the 5-9 s the lowest Realizat Rate 68.2% 64.3% 67.9% 61.6% 64.9% emand reduc is dataset. tion values et), and we 5-9PM ailure Rate 3-7 the ll p.m. of on tion. are e Peak Rew - The es group's each dis the "Tota In order t reduction 6 p.m. ex groups a three cur Table 11. J Metric Baselin Total Lo Total R Baselin 2-6pm Baselin 3-7pm Baselin 4-8pm Baselin 5-9pm Baselin Figure 5 depicting gradually rds Program | 2 timated max vent time p atch group, l (2-9 p.m." o investigate for each hou erienced th e actively cu ailment even ly 14th Curtailm (MW) d (MW) duction from (MW) G Reduction (MW) G Reduction (MW) G Reduction (MW) G Reduction (MW) elow presen the results fr increases as 14 Impact Eval imum dema riod. Becau the sum of maximum d demand red r of the curta largest total tailing. The J s. ent Event Resul from from from from s the load p m Table 11 the various ation | 12 nd reduction e the maxi he dispatch mand redu uction on a m lment event reduction (2 uly 14th curta s by Hou -3pm 3-4 78.6 27 20.1 13 58.5 13 57.0 5 1.6 7 0.1 5 (0.0) 0 ofile of the J bove. The ispatch grou within each um deman groups' ma tion. ore granular l y dispatch g 0.5 MW), as ilment event pm 4-5p 8.6 278. .2 92. .4 186. .9 61. .1 76. .4 45. .0 2.6 ly 14th curtai verall deman ps’ curtailme dispatch gr reductions imum dema evel, Table 1 roup. As exp this is the si had the lowe 5-6pm 278.6 28.2 250.5 63.7 77.2 46.8 62.8 ment event d reduction t periods co oup is limite occur at diff d reduction 1 below bre cted, the ho gle hour wh st baseline ( 6-7pm 278.6 69.6 209.0 21.4 77.1 46.7 63.7 nd its baseli eaks in the me to an end d to each dis rent hours do not eq aks out dema ur between n all dispatc 78.6 MW) of -8pm 8- 278.6 2 136.2 1 142.5 6.2 25.9 46.7 1 63.7 e, graphicall -6pm hour a . patch or al nd and h all pm 8.6 7.0 1.6 .8 .1 4.3 3.4 y d Peak Rew Figure 5. Ju Figure 6 dispatch over 3% dispatch 5 10 15 20 25 30 MW ards Program | 2 ly 14th Curtailm elow depict roup experi igher than t roups was l .0 .0 .0 .0 .0 .0 .0 10 a m - 1 1 a m 14 Impact Eval nt Event Load each dispat nced the hig e overall av west in the J am - pm 12 p m - 1 p m ation | 13 rofile (All Dispa h group’s re est realizati rage for the uly 14th even pm - pm 2p m - 3 p m Estimate ch Groups) lization rate n rate of all vent of 64.9 out of all th pm - pm 4p m - 5 p m Hour d Load for the July 1 he dispatch . Realizatio ee 2014 eve pm - pm 6p m - 7 p m Baseline 4th event. Th roups at 68. n rate variabi ts. - 8p m - 9 p m 2-6 p.m. %, which w lity between - 10 p m - 1 1 p m s he - Peak Rew Figure 6. Ju Counte The 2014 realizatio season. impacts Table 12 first 75% rate in th of pumps significan Table 12 C Date Ra Jun 15 - Jul 1 - 1 Jul 16 - Aug 1 - Figure 7 days of t differs fro 1 2 3 4 5 6 7 8 9 10 Pe r c e n t ards Program | 2 ly 14th Curtailm rfactual R impact eval rate that w he results of xpected reali below demo f the progra last quarter being shut o rain event a unterfactual rea nge ver OFF i 30 1 5 elow graphi e 2014 prog the actual % % % % % % % % % % % ll G ealization 14 Impact Eval nt Event Realiz ealization uation also in uld have be the counterf zation rate, l strates that season av of the seaso f during the cross southe ization rates for ge Pump Baseline Rate 3.1% 4.2% 8.5% 3.9% ally present am season. uly 10th cur roups ate Opt- ation | 14 tion Rate Rate Resu cluded an inv n achieved h ctual realiza ading to mo ate has a la rages an ex drops off si aseline peri rn and easte 15-day summer verage O Out Rat 2.2% 2.2% 2.2% 2.2% the expecte he expecte ailment eve 2-6PM ut Rate P lts estigation int ad an event ion rate anal e informed d ge influence ected realiz nificantly, to d in the first n Idaho duri periods in 2014 t- ve Fa realization realization r t results rep 3-7P Dispatch ump OFF in the counte een called sis will infor ecisions on on the expec tion rate of 26.9%. 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F ilure proble t curtailed d e 2014 curt l realization ng to hold c minimized. dations aluation were erfactual rea th - ugust 1 pproaches t nts: the Loa lization rate d Distributio eld on July olled irrigati wed maxim an average spectively, a analysis de realization r ust. at Idaho Po d on to pro n be taken t irst, Idaho P s. Between e to device f ilment event ate analysis rtailment ev his time peri to determine lization rate th season. calculate th Distribution estimates fr Method. nd, July 10th, n pumps in r m demand r of 259.1 M eraging 67. onstrated th te peaks in t er’s Peak R ide dispatch maximize t wer may inc he three 201 ilures was s it would ha results, Idah nts on days d generally the demand ad an event e estimated Method and m both appr and July 14t olling four ho ductions of . The events %. t date has a he first two wards progr ble demand e demand r ease the pro 4 curtailmen .1%. If this l e increased Power ma hen the per quates to th reduction (M been called emand redu the Error Co aches differ , 2014, each ur increment 57.9, 268.9, achieved large influen eeks of July m functions reduction to duction ben gram’s realiz events, the ad was the average maximize th ent of pump e first two w ) n tion e d by . and e on and as he fit ation s that eks Peak Rew Appe The resul July 2nd For the J groups w Table 13. J Disp 2-6pm 3-7pm 4-8pm 5-9pm Total (2 Notes: - Realiza - Dispat - Each estimate scaled u - The es group's each dis the "Tota Table 14. J Metric Baselin Total Lo Total R Baselin 2-6pm Baselin 3-7pm Baselin 4-8pm Baselin 5-9pm Baselin rds Program | 2 ndix ts from the E Curtailment uly 2nd event, s 0.2% high ly 2nd Curtailme tch Group ispatch Gro ispatch Gro ispatch Gro ispatch Gro 9PM) tion rate is h group rea ispatch gro for the ent using the “ timated max vent time p atch group, l (2-9 p.m." uly 2nd Curtailme (MW) d (MW) duction from (MW) G Reduction (MW) G Reduction (MW) G Reduction (MW) G Reduction (MW) 14 Impact Eval ror Code Re Event both the ma r using the t Event Results Nominat p 93. p 111 p 82. p 97. 383 calculated u lization rate p’s baseline re pump po Total 2-9 p. imum dema riod. Becau the sum of maximum d nt Event Results from from from from ation | 17 oval analy imum dema rror Code R (Error Code Re d MW Bas 0 .6 3 0 .9 sing maximu were calcu , maximum ulation (not .” realizati d reduction e the maxi he dispatch mand redu by Hou (Error -3pm 3-4 86.0 28 13.3 13 72.7 14 70.8 7 1.9 7 0.1 3 (0.1) 0 is method ar d reduction moval meth oval) eline MW 77.5 76.5 63.4 68.6 286.0 m demand r lated using emand red only the pu n rate. within each um deman groups' ma tion. Code Removal) pm 4-5p .0 286. .5 88. .5 197. .7 73. .2 73. .9 45. .7 4.7 included b nd the reali d than the L ax Demand Reduction (MW) 73.6 73.8 46.8 65.4 258.4 eduction, no nly pumps ction, and a ps in the a dispatch gr reductions imum dema m 5-6pm 286.0 27.6 258.4 73.5 73.8 46.7 64.4 low. ation rate ac oad Distribut vg. Dem Reducti (MW) 72.6 73.1 46.4 65.0 257.1 t average de n the analy verage redu alysis data up is limite occur at diff d reduction 6-7pm 286.0 77.9 208.1 23.1 72.9 46.8 65.2 oss all dispa on method. and n Reali R 83. 58. 68. 65. 67. mand reduc is dataset. tion values et), and we to each dis rent hours do not eq 7-8pm 8- 286.0 2 139.0 1 147.0 4.1 30.9 46.6 2 65.4 ch ation te % % % % % tion. are e atch or al 9pm 6.0 2.6 3.4 .5 .1 0.0 4.9 Peak Rew Figure 8. Ju Figure 9. Ju 5 10 15 20 25 30 35 MW 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% rds Program | 2 ly 2ndCurtailmen ly 2nd Curtailme 10 a m - 1 1 a m - ll Grou ealization 14 Impact Eval Event Load Pr t Event Realiza 12 p m - 1 p m s 2 ate Opt- ation | 18 file (All Dispatc ion Rate (Error - 2p m - 3 p m Estima 6PM D ut Rate P Groups) (Error ode Removal) pm - pm 4p m - 5 p m Hou ted Load 3-7PM Dispatch Gr ump OFF in Code Removal) 5p m - 6 p m 6p m - 7 p m r Baseline 4- oup Baseline Rat 7p m - 8 p m 8p m - 9 p m PM Device 9p m - 1 0 p m 10 p m - 1 1 p m 5-9PM ailure Rate 11 p m - 1 2 p m Peak Rew July 10t For the J groups w Table 15. J Disp 2-6pm 3-7pm 4-8pm 5-9pm Total (2 Notes: - Realiza - Dispat - Each estimate scaled u - The es group's each dis the "Tota Table 16. J Metric Baselin Total Lo Total R Baselin 2-6pm Baselin 3-7pm Baselin 4-8pm Baselin 5-9pm Baselin rds Program | 2 h Curtailmen uly 10th event s 0.8% high ly 10th Curtailm tch Group ispatch Gro ispatch Gro ispatch Gro ispatch Gro 9PM) tion rate is h group rea ispatch gro for the ent using the “ timated max vent time p atch group, l (2-9 p.m." uly 10th Curtailm (MW) d (MW) duction from (MW) G Reduction (MW) G Reduction (MW) G Reduction (MW) G Reduction (MW) 14 Impact Eval t Event , both the ma r using the nt Event Result Nominat p 94. p 111 p 82. p 97. 385 calculated u lization rate p’s baseline re pump po Total 2-9 p. imum dema riod. Becau the sum of maximum d ent Event Result from from from from ation | 19 ximum dema rror Code R (Error Code R d MW Bas 3 .6 4 0 .3 sing maximu were calcu , maximum ulation (not .” realizati d reduction e the maxi he dispatch mand redu s by Hour (Error -3pm 3-4 98.5 29 28.0 14 70.5 15 67.9 7 3.2 8 (1.1) 3 0.5 0 nd reduction moval meth moval) eline MW 78.0 86.8 64.9 68.8 298.5 m demand r lated using emand red only the pu n rate. within each um deman groups' ma tion. Code Removal) pm 4-5p .5 298. .1 90. .4 207. .2 73. .5 84.1 .7 46. .1 3.8 and the reali d than the L ax Demand Reduction (MW) 73.3 84.5 48.6 66.7 270.9 eduction, no nly pumps ction, and a ps in the a dispatch gr reductions imum dema m 5-6pm 298.5 27.6 270.9 73.3 84.5 48.1 65.0 ation rate a oad Distribut vg. Dem Reducti (MW) 71.1 83.9 48.0 66.1 269.1 t average de n the analy verage redu alysis data up is limite occur at diff d reduction 6-7pm 298.5 75.1 223.4 23.8 84.4 48.6 66.7 ross all disp on method. and n Reali R 80. 70. 69. 64. 70. mand reduc is dataset. tion values et), and we to each dis rent hours do not eq 7-8pm 8- 298.5 2 142.7 1 155.8 6.3 34.5 48.5 1 66.5 tch ation te % % % % % tion. are e atch or al 9pm 8.5 8.8 9.7 .7 .8 7.8 6.5 Peak Rew Figure 10. J Figure 11. J Figure 12. J 5 10 15 20 25 30 35 MW 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% rds Program | 2 uly 10th Curtailm uly 10th Curtailm uly 10th Curtail .0 .0 .0 .0 .0 .0 .0 .0 10 a m - 1 1 a m ll Grou ealization 14 Impact Eval nt Event Load ent Event Load ent Event Reali am - pm 12 p m - 1 p m s 2 ate Opt- ation | 20 rofile (All Dispa rofile (All Disp ation Rate (Err pm - pm 2p m - 3 p m Estimate 6PM D ut Rate P tch Groups) (Er tch Groups) (Er r Code Remov pm - pm 4p m - 5 p m Hour d Load 3-7PM Dispatch Gr ump OFF in or Code Remov or Code Remo l) pm - pm 6p m - 7 p m Baseline 4- oup Baseline Rat l) al) - 8p m - 9 p m PM Device - 10 p m - 1 1 p m 5-9PM ailure Rate - Peak Rew July 14t For the J groups w Table 17. J Disp 2-6pm 3-7pm 4-8pm 5-9pm Total (2 Notes: - Realiza - Dispat - Each estimate scaled u - The es group's each dis the "Tota Table 18. J Metric Baselin Total Lo Total R Baselin 2-6pm Baselin 3-7pm Baselin 4-8pm Baselin 5-9pm Baselin rds Program | 2 h Curtailmen uly 14th event s 0.7% high ly 14th Curtailm tch Group ispatch Gro ispatch Gro ispatch Gro ispatch Gro 9PM) tion rate is h group rea ispatch gro for the ent using the “ timated max vent time p atch group, l (2-9 p.m." uly 14th Curtailm (MW) d (MW) duction from (MW) G Reduction (MW) G Reduction (MW) G Reduction (MW) G Reduction (MW) 14 Impact Eval t Event , both the ma r using the nt Event Result Nominat p 94. p 111 p 82. p 96. 385 calculated u lization rate p’s baseline re pump po Total 2-9 p. imum dema riod. Becau the sum of maximum d ent Event Result from from from from ation | 21 ximum dema rror Code R (Error Code R d MW Bas 8 .6 4 8 .7 sing maximu were calcu , maximum ulation (not .” realizati d reduction e the maxi he dispatch mand redu s by Hour (Error -3pm 3-4 80.9 28 22.1 14 58.7 14 57.1 5 1.7 7 0.0 5 (0.0) 0 nd reduction moval meth moval) eline MW 69.4 83.2 62.2 66.2 280.9 m demand r lated using emand red only the pu n rate. within each um deman groups' ma tion. Code Removal) pm 4-5p .9 280. .7 93. .1 187. .0 61. .6 77. .4 46. .0 2.5 and the reali d than the L ax Demand Reduction (MW) 64.0 77.8 47.2 64.0 252.2 eduction, no nly pumps ction, and a ps in the a dispatch gr reductions imum dema m 5-6pm 280.9 28.7 252.2 64.0 77.8 47.2 63.1 ation rate a oad Distribut vg. Dem Reducti (MW) 60.5 77.1 46.9 63.7 248.2 t average de n the analy verage redu alysis data up is limite occur at diff d reduction 6-7pm 280.9 70.1 210.8 21.8 77.8 47.2 64.0 ross all disp on method. and n Reali R 68. 65. 68. 61. 65. mand reduc is dataset. tion values et), and we to each dis rent hours do not eq 7-8pm 8- 280.9 2 137.3 1 143.5 6.2 26.2 47.2 1 64.0 tch ation te % % % % % tion. are e atch or al 9pm 0.9 8.4 2.5 .8 .5 4.5 3.7 Peak Rew Figure 13. J Figure 14. J 5 10 15 20 25 30 MW 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% rds Program | 2 uly 14th Curtailm uly 14th Curtail .0 .0 .0 .0 .0 .0 .0 10 a m - 1 1 a m ll Grou ealization 14 Impact Eval ent Event Load ent Event Reali am - pm 12 p m - 1 p m s 2 ate Opt- ation | 22 rofile (All Disp ation Rate (Err pm - pm 2p m - 3 p m Estimate 6PM D ut Rate P tch Groups) (Er r Code Remov pm - pm 4p m - 5 p m Hour d Load 3-7PM Dispatch Gr ump OFF in or Code Remo l) pm - pm 6p m - 7 p m Baseline 4- oup Baseline Rat al) - 8p m - 9 p m PM Device - 10 p m - 1 1 p m 5-9PM ailure Rate - Idaho Power 2014 Irrigation Peak Rewards Program Report March 15, 2014 Idaho Power 2014 Idaho Power Table of Contents Table of Contents ............................................................................................................................. i List of Tables .................................................................................................................................. ii List of Figures ................................................................................................................................. ii Executive Summary .........................................................................................................................1 Summary of Program Results ..........................................................................................................1 Program Details .........................................................................................................................2 Timer Option ........................................................................................................................2 Dispatch Option ...................................................................................................................2 Program Incentives ..............................................................................................................3 Program Opt-out ..................................................................................................................4 Review of Program Results .............................................................................................................4 Participation ...............................................................................................................................4 Operations ..................................................................................................................................6 Equipment and Monitoring ..................................................................................................6 Dispatch Option .............................................................................................................6 Program Analysis……………………………………………………………………………...7 Load Reduction Analysis………………………………………………………………….7 Program Costs ............................................................................................................................8 Benefit-Cost Analysis ................................................................................................................9 Conclusions ......................................................................................................................................9 Irrigation Peak Rewards Program Report Page i Idaho Power List of Tables Table 1. 2014 incentives. .......................................................................................................3 Table 2. 2014 Eligible service locations and participation levels by area. ............................6 Table 3. Past program realization rates - 2012.......................................................................8 Table 4. Annual Program Costs - 2014…………………………………………………….8 List of Figures Page ii Irrigation Peak Rewards Program Report Idaho Power Executive Summary The Irrigation Peak Rewards program (the program) is a voluntary demand response program that has been available to Idaho Power’s agricultural irrigation customers since 2004. The program pays irrigation customers a financial incentive for the ability to turn off participating irrigation pumps at potential high system load periods. The program is designed to minimize or delay the need to build new supply-side resources. The company estimates future capacity shortfalls through the Integrated Resource Plan (IRP) and then plans resources to mitigate these shortfalls. The Irrigation Peak Rewards program is a result of this planning process. The program is measured by the amount of demand reduction, in MW, available to the company during potential system peak periods. The program continually increased peaking resource capacity to 340 MW’s in 2012. Following the 2012 program season, Idaho Power determined through the 2013 IRP load and resource balance, that there would be no capacity shortfalls until 2016. In 2013, Idaho Power filed IPUC Case No. IPC-E-12-29 to temporarily suspend the program to allow time to work with stakeholders and interested parties to determine how the program should operate in the future. These workshops resulted in settlement agreements reached in Case No. IPC-E-13-14 and UM 1653. The Irrigation Peak Rewards program was again offered as a demand response program in 2014, with some modifications. Under the terms of the settlement agreement, the program was only available to service locations that currently had a load-control device installed or that participated in the Manual Incentive Option in 2012. This report provides a review of the program’s activities and expenditures for 2014 and is a supplement to the 2014 DSM Annual Report. Summary of Program Results The following items summarize the key components of the 2014 Irrigation Peak Rewards program. • In 2014, the program had an estimated generation level load reduction of 295 MW. • Four hundred thirty two (432), or 70% of the 614 eligible customers, chose to participate in 2014. • Two thousand two hundred twenty five (2,225), or 81% of the 2,760 eligible service points, were enrolled in 2014. • The program achieved a total billing demand enrollment of 397,299 kilowatts (kW). • The total program costs for 2014 were $7,596,058. Irrigation Peak Rewards Program Report Page 1 Idaho Power Company Program Details Timer Option (Discontinued) Prior to the 2013 program suspension, the pre-programmed Timer Option was made available to all irrigation customers. This option allowed customers who preferred a consistent turn-off schedule rather than the unpredictability associated with the Automatic Dispatch Option. The level of participation in the Timer Option has decreased each year as customers move to participate in the Dispatch Option for the higher incentive. In 2014, previously enrolled Timer Option participants had the option to shift enrollment to the Automatic Dispatch Option as the Timer Option was discontinued. Dispatch Option Idaho Power irrigation customers taking service under Schedule 24 in both Idaho and Oregon, and had service locations that currently had a load-control device installed or that had participated in the Manual Incentive Option in 2012, were eligible to participate. The Dispatch Option allowed Idaho Power to initiate load control events that prevented pumps from operating at participating metered service locations. Participants could choose between three Dispatch Options: • Have one-way communication with each device installed that allowed only Idaho Power to control all the customer’s pumps at a single metered service point. • Have two-way communication with each device installed that allowed both Idaho Power and the customer to control all the pumps at a single service point. • Service points with multiple pumps and over 1,000 cumulative Hp were eligible to participate in the Manual Option. Customers under this classification could choose to manually control which pumps were controlled during a load control event. Manual Option participants are required to nominate the amount of kilowatts (kW) available to dispatch during load control events. The parameters of the Dispatch Option included the following: • Idaho Power would initiate control (dispatch) events on a customized EnerNOC Web site. • A minimum of three (3) load control events would occur each program season. • Dispatch load control events could occur any weekday or Saturday, excluding July 4, between the hours of 1 p.m. and 9 p.m. • Load control events could occur up to 4 hours per day and up to 15 hours per week, but no more than 60 hours per program season. Page 2 Irrigation Peak Rewards Program Report Idaho Power • Idaho Power would give notification to Manual Option participants four hours prior to the initiation of a control event. Idaho Power may not provide prior notification of a load control event for Automatic Dispatch Option participants. • If prior notice of a load control event had been sent, Idaho Power could choose to cancel the event and notify participants of cancellation. • Idaho Power would give up to 30 minutes notice prior to start of all actual events and 30 minutes prior to the end of all actual events. • The provisions for this program did not apply to system emergencies or events outside the control of Idaho Power. Program Incentives A customer’s incentive appeared as a demand credit and energy credit applied to the monthly bills for the period of June 15th through August 15 th. The demand credit is calculated by multiplying the monthly billing kW by the demand-related incentive amount. The energy credit is calculated by multiplying the monthly billing kilowatt-hour (kWh) usage by the energy-related incentive amount. Credits were prorated for periods when reading/billing cycles did not align with the program season dates from June 15 to August 15. The incentive structure includes a ‘Fixed’ and ‘Variable’ payment, with an increased variable credit amount for service points that voluntarily participate in the ‘Extended’ 9 p.m. late interruption period. All customers’ ‘Fixed’ incentives in the Automatic and Manual Dispatch options are calculated using Idaho Power metered billing data. Idaho Power’s Customer Information System (CIS) calculates the bill credits and applies it to the bill. Manual Dispatch Option customers’ incentives were calculated using billing kW from 2014 metering data and nominated kW. The incentives were calculated through a manual process, and customers received the incentives in the form of a check. Any ‘Variable’ incentive payments (applied to events occurring after the first three) would be paid by check no more than 45 days after the end of the program season. The incentives offered in 2014 are listed in Table 1. Table 1. 2014 Incentives. Option Fixed Demand Credit ($/billing kW) Fixed Energy Credit ($/billing kWh) Variable Energy Credit ($/billing kWh) Extended hour Variable Energy Credit ($/billing kWh) Automatic and Manual Options $ Irrigation Peak Rewards Program Report Page 3 Idaho Power Company Program Opt-out Under the rules of the Dispatch Option, participants had the ability to opt-out of dispatch events up to five times per service point. Each opt-out incurred a fee. The opt-out fee was $5.00 per kW for the first three events, and $1.00 per kW for remaining events based on the current month’s billing demand (kW). The opt-out penalty fee was prorated to correspond with the dates of program operation. Opt-out penalty fees would never exceed the incentive amount. Large Service Locations were charged opt-out penalty fees based on the nominated kW that was not turned off during a load control event. In 2014, ninety five (95) service points opted out 112 times, some service points opting out of multiple events. Review of Program Results Participation Idaho Power presented the program details at irrigation workshops across Idaho Power’s service area, and each year Idaho Power staff participates in four agriculture shows. After the Irrigation Peak Program suspension in 2013, Idaho Power utilized workshops, trade shows, and direct customer mailings to make a concerted effort in encouraging past participants to re-enroll in 2014. Additionally, Idaho Power agriculture representatives answered specific customer’s questions by phone, email, and face to face contact which helped inform customers about the program details. In March 2014, program enrollment mailings were sent to all customers that currently had a load- control device installed or that participated in the Manual Incentive Option in 2012. Contents of this mailing included program details, a program application, the program’s incentive structure, listing of the customer’s eligible service points, and a potential incentive estimate for each program option based on the customer’s previous year’s usage. Despite reinstating the program with a reduction in incentive amounts and modifications to the event notification, most past participants re-enrolled to participate in 2014. The number of service points enrolled to participate in the program for 2014 was 2,225. This accounted for approximately 81 percent of the eligible service points Figure 1 portrays Idaho Power’s service area divided into five regional areas; Western, Canyon, Capital, Southern, and Eastern. These areas are used throughout this report in reference to program information. Page 4 Irrigation Peak Rewards Program Report Idaho Power Figure 1. Idaho Power service areas. Figure 2 represents the 2,225 irrigation service points that participated in 2014 and their distribution by Idaho Power’s regional service areas. Figure 2. Distribution of participants 2014. Table 2 lists the total number of eligible service points and the participation levels for each area in 2014. Western 3% Canyon 6% Capital 14% Southern 36% Eastern 41% 2014 Participation by Area Irrigation Peak Rewards Program Report Page 5 Idaho Power Company Table 2. 2014 Eligible service locations and participation levels by area. 2014-Idaho Power Area Eligible Service Automatic Total Enrolled eligible Western Idaho 63 40 0 40 63% Oregon 55 27 0 27 49% Canyon Idaho 153 126 8 134 88% Oregon 4 4 0 4 100% Capital 372 296 7 303 81% Southern Twin Falls 525 413 3 416 79% Mini-Cassia 457 391 0 391 86% Eastern 1127 910 0 910 81% Operations Equipment and Monitoring Dispatch Option At the inception of the Dispatch Option, Idaho Power contracted with Irrigation Load Control, LLC (ILC), who had formed a joint venture between M2M Communications and Spartan Energy Control Systems to provide installation and service for this portion of the program. In the winter of 2010, M2M Communications was purchased by EnerNOC. Idaho Power contracted with EnerNOC to provide equipment, installation, and service for the Irrigation Peak Rewards Dispatch Option. Idaho Power initiates Irrigation Peak Rewards dispatch control events on a customized EnerNOC Web site. The Web-to-wireless remote control system, developed by M2M Communications utilizes the Loadstar® Model M101control device installed in customers’ pump motor control circuit to turn off or prevent the pump from running during an interruption event. This equipment provides remote cellular communication or remote satellite communication. The Web service allows Idaho Power to dispatch, schedule and carry-out interruption events. Two-way communication from the device can provide feedback to determine the status of the customers’ equipment surrounding an interruption event. Customers also have the option of using the equipment for their own remote control purposes outside of interruption events. Idaho Power has also been expanding the use of our power line carrier technology used for its automated metering system and air conditioning cycling program for turning off pumps within the Irrigation Peak Rewards program. This technology utilizes an Aclara Demand Response Unit (DRU) Model Y99700, installed in the customers’ pump motor control circuit to turn off or prevent the pump from running during a load control event. The DRU receives commands via Idaho Power owned power line carrier technology. Page 6 Irrigation Peak Rewards Program Report Idaho Power Idaho Power’s Automated Metering Infrastructure (AMI) technology allows Idaho Power to monitor the majority of participating irrigation pumps during load control events by supplying hourly usage reports. These reports provide useful information in determining which service locations had devices that either worked or failed to turn off pumps during events. Program Analysis Load Reduction Analysis Estimated load reduction impacts in 2014 were determined in an impact evaluation performed by a third party contractor. In 2014, Idaho Power contracted PECI to complete an impact evaluation of the 2014 Peak Rewards program. The goals of the impact evaluation were to determine the demand reduction (in MW) during three test events and determine the counterfactual realization rate had an event been called on each business day during the program’s June 15 through August 15 season. This information was used to determine and verify realization rates used to estimate load reduction potential. For the purposes of this report, realization rate is defined as the likelihood an irrigation service point is operating during the interrupt period and includes program equipment failures, and is used to determine program impacts. The realization rate can be characterized as the percentage of monthly billing demand expected to result in an actual load reduction on the system during a given interruption period in a typical summer. This rate is highest at the end of June and the beginning of July when many irrigation pumps are operating nearly 24 hours per day and 7 days per week. The realization rate is lower later in the irrigation season when many irrigation pumps are turned off due to crop maturity. Hourly data used for the evaluation was acquired and analyzed using information from IPC’s Automated Metering Infrastructure (AMI) technology. Past program realization rate analysis using hourly data for both the Automatic Dispatch Option and Manual Dispatch Option indicate that the highest realization rates occur during the last two weeks of June and the first two weeks of July. In 2012, Idaho Power analyzed hourly data on 2,030 or 88 percent of Automatic Dispatch Option enrolled service locations, and all 35 Manual Option participants. Results suggest a 74 percent peak realization rate and an overall average program realization rate of 68 percent. PECI completed analyses of curtailment events held on July 2, July 10, and July 14, 2014, each containing four dispatch groups that curtailed enrolled irrigation pumps in rolling four-hour increments. The results of the curtailment event analyses showed maximum demand reductions of 257.9 MW, 268.9 MW, and 250.5 MW, respectively, for the three events at the meter level which does not include system losses of 9.7 %. Using AMI data, PECI developed a counterfactual realization rate analysis that demonstrated similar results with what past analysis have shown, that the time period within an irrigation season has a large influence on the expected realization rate. With 2014 device failures excluded, realization rates ranged from 65 percent at the beginning of the program season to a peak realization rate of 74 percent during the first two weeks of July. Due to the Irrigation Peak Rewards program suspension in 2013, annual device maintenance did not occur for nearly two years resulting in 7 percent device failure rate, as reported by PECI, lowering the overall Irrigation Peak Rewards Program Report Page 7 Idaho Power Company realization rates. The past analysis of the program realization rates indicate that they would be higher if device maintenance were at normal levels resulting in fewer device failures. The counterfactual realization rate in the last quarter of the season (August 1 -15) dropped off significantly to 34 percent with device failures included. This was due to a high percentage of pumps being shut off during the first two weeks of August due to crop maturity and uncharacteristically extreme rainfall of 2-4 inches in Southern and Eastern Idaho. This resulted in a skewed realization rate that was an exception to what has been determined in past analysis. A copy of this evaluation report can be found in Supplement 2: Evaluation. Table 3 shows program realization rates from analysis for 2012 and 2014. Table 3: Program realization rates Idaho Power Realization Rates Period 2012 Automatic 2012 Manual Dispatch Manual Option 2nd half of June 74% 73% 65 % 1st half of July 72% 74% 74 % 2nd half of July 60% 68% 59 % 1st half of August 57% 65% 34 % ** 66% 70% ** Due to extremely abnormal precipitation The results of the 2014 impact evaluation showed Idaho Power’s Peak Rewards program functioned as intended, and, if properly maintained, can be relied on to provide dispatchable demand reduction to the electricity grid. These realization rates are used to calculate program performance from total enrolled billing demand and used to forecast load reduction potential in the future. Program Costs In 2014, this program had a total cost of $7,596,058 with the incentive credit being the largest expenditure at 80 % of total costs. The program was not marketed to new participants in 2014. Table 4 displays the annual program costs by category. Table 4. Annual program costs 2014. Item 2014 Program Costs Materials and Equipment $243,626 Installation and Contract Services $1,131,223 Incentive payments $6,107,828 Page 8 Irrigation Peak Rewards Program Report Idaho Power Marketing and Administration $113,381 Total $7,596,058 Benefit-Cost Analysis The methodology used to determine the cost-effectiveness of the demand response programs was updated in 2014. As part of the public workshops in conjunction with Case No. IPC-E-13-14, Idaho Power and other stakeholders agreed on a new methodology for valuing demand-response. The settlement agreement, as approved in IPUC Order No. 32923, defined annual cost of operating the three demand-response programs for the maximum allowable 60 hours must be less than $16.7 million. This $16.7 million value is the levelized annual cost of a 170 MW deferred resource over a 20 year life. In 2014, the cost of operating the three demand response programs was $10.6 million. It is estimated that if the three programs were dispatched for the full 60 hours, the total costs would have been approximately $13.8 million and remain cost-effective. Conclusions • Despite being suspended during 2013, reduced incentives, and modifications to event notification, the Irrigation Peak Rewards program retained over 80% of past participating service locations. • The program had a total of 2,225 service locations reducing peak demand by 295 MW’s. • When looking at the program at the generation level, irrigation customers have made significant contributions to Idaho Power’s demand response programs. The Irrigation Peak Rewards program currently contributes approximately 83 % of Idaho Powers overall demand response portfolio. • The cost of having this resource available was $25.75 per kW in 2014 Irrigation Peak Rewards Program Report Page 9 Idaho Power Company This page left blank intentionally. Page 10 Irrigation Peak Rewards Program Report Idaho Power Company Impact Evaluation Report for ENERGY STAR®Homes Northwest—Program Year 2013 (Final) October 20, 2014 Tetra Tech 6410 Enterprise Lane, Suite 300 | Madison, WI 53719 Tel 608.316.3700 | Fax 608.661.5181 www.tetratech.com Impact Evaluation for ENERGY STAR®Homes ii Tetra Tech 10/20/2014 Table of Contents 1. Executive Summary.......................................................................................................... iv 2. Introduction..................................................................................................................... 2-1 2.1 Program Description 2-1 2.2 Reported Program Savings 2-1 2.3 Evaluation Approach 2-2 2.4 Report Organization 2-2 3. Evaluation Methodology ................................................................................................ 3-1 4. Analysis, Findings, and Verified Savings ..................................................................... 4-1 4.1 Tracking System Review 4-1 4.2 Regional Technical Forum Compliance 4-2 4.3 Desk Reviews 4-4 4.4 Quality Assurance Review 4-5 5. Conclusions and Recommendations.............................................................................. 5-1 5.1 Verified Savings 5-1 5.2 Recommendations 5-1 APPENDIX A: Non-Electric Impacts ............................................................................. A-1 A.1 Introduction A-1 A.2 Literature Review A-2 A.2.1 Massachusetts A-2 A.2.2 New York State Energy Research and Development Authority (NYSERDA)A-4 A.2.3 California A-6 A.2.4 Regional Technical Forum A-6 A.3 Recommendations A-7 A.4 References A-7 Impact Evaluation for ENERGY STAR®Homes iii Tetra Tech 10/20/2014 List of Tables Table 1-1. Program Year 2013 Ex-Ante and Ex-Post Energy Savings .......................................... v Table 2-1. Reported ENERGY STAR Homes Program Savings ................................................2-2 Table 4-1. Energy Savings and Ex-Post Results for ENERGY STAR Homes...........................4-2 Table 4-2. ENERGY STAR Home Type and their RTF Savings Assignment ...........................4-3 Table 4-3. Desk Review Parameters and Metrics........................................................................4-4 Table 5-1. Program Year 2013 Ex-Ante and Ex-Post Energy Savings .......................................5-1 Table A-1. Non-Energy Impacts of New Homes Programs, Massachusetts Study....................A-3 Table A-2. Massachusetts Non-Energy and Non-Lighting Impacts for New Homes ................A-4 Table A-3. NYSERDA Results for ENERGY STAR Homes Non-Energy Impacts (NYSERDA, 2006), Annual Values .................................................................................................................A-5 Impact Evaluation for ENERGY STAR®Homes iv Tetra Tech 10/20/2014 1. EXECUTIVE SUMMARY This report presents the results of the independent impact evaluation for Idaho Power Company’s (IPC) ENERGY STAR®Homes Northwest (ENERGY STAR Homes) program for activity corresponding to the 2013 program year. The ENERGY STAR Homes program is part of a regional initiative between IPC and the Northwest Energy Efficiency Alliance (NEEA) to promote the construction of energy efficient homes using the guidelines set forth by the US Environmental Protection Agency (EPA). IPC offers the ENERGY STAR Homes program to homebuilders within its Idaho and Oregon service areas. The key objectives of the impact evaluation for the ENERGY STAR Homes program were to: Verify the 2013 program energy and quantifiable non-electric impacts Provide credible and reliable ex-post program energy savings along with associated realization rates and quantifiable non-electric impact estimates Report findings and observations and provide recommendations that would enhance the effectiveness of future analysis and the accurate and transparent reporting of program savings The impact evaluation kicked off in June 2014. The impact evaluation work plan, finalized on July 14, 2014, outlines the program impact evaluation goals, methods, schedule, and sampling approach based on discussions with Idaho Power staff and Tetra Tech’s understanding of IPC’s priorities and data availability. Tetra Tech gathered program tracking system data and documentation, interviewed staff, and reviewed the basis of program savings calculations. The results from the analysis of this data and information allowed Tetra Tech to develop program ex- post energy savings and realization rates. In addition, Tetra Tech developed recommendations to enhance the effectiveness of future analyses, the accuracy and transparency of reporting of program savings, and non-electric impacts for IPC to consider. The impact evaluation approach emphasized compliance with the Regional Technical Forum (RTF) energy savings as the basis for verifying savings. The approach Tetra Tech took to verify RTF compliance included the following: A review of 100 percent of program tracking data that led to reported savings using RTF metrics A documentation review of a census (7) of participating single family homes Northwest ENERGY STAR database reports A documentation review of a sample of participating townhomes Northwest ENERGY STAR database reports A review of 100 percent of 2013 Northwest ENERGY STAR Homes Quality Assurance Data for Idaho Power Territory Interviews with program staff and other research to verify methods and address variances 1. Executive Summary Impact Evaluation for ENERGY STAR®Homes v Tetra Tech 10/20/2014 As part of the ENERGY STAR Homes program impact evaluation, Tetra Tech reviewed existing literature to identify quantified non-electric impacts (NEIs) estimated or used in other regions of the United States. The review did not consider societal benefits or utility related emissions benefits, focusing on participant and utility non-electric benefits related specifically to a new home built to the ENERGY STAR program standards. The NEI literature review and recommendations are presented in Appendix A. Table 1-1 shows the claimed and evaluated energy savings for the ENERGY STAR Homes program for program year 2013. Total ex-post verified savings were 353,828 kWh compared to 365,370 kWh ex-ante claimed savings resulting in a gross realization rate of 96.8 percent. The driver of the difference in the overall kWh realization rate from 100 percent were adjustments primarily made to seven townhomes removed from the program savings. The table also provides a summary of the ex-ante versus ex-post savings and realization rates by state. In 2013, program participation only took place in IPC’s Idaho service territory, with the Oregon service territory having no reported projects or savings. Table 1-1. Program Year 2013 Ex-Ante and Ex-Post Energy Savings State 2013 Ex-Ante Energy Savings (kWh) 2013 Ex-Post Energy Savings (kWh) Realization Rate (%) Idaho 365,370 353,828 96.8 % Oregon 0 0 N/A Total 365,370 353,828 96.8 % The impact evaluation found that the ENERGY STAR Homes program has well-established program design and delivery processes, supported by the program tracking systems, program documentation, and savings tools. The healthy realization rate of the program supports this finding. At the same time, the objective of the impact evaluation is to facilitate more accurate, transparent, and consistent savings calculation and program reporting as well as provide feedback on improvement opportunities. Tetra Tech identified the following key findings and recommendations for the ENERGY STAR Homes program as a result of the impact evaluation. Continue use of the program tracking system for savings assignments with automated functionality where possible:During the evaluation, IPC made improvements to their energy efficiency programs database to improve database functionality, accuracy, and user interface to allow automatic look-up and other similar functions within the database. IPC was proactive to improve database reliability. These improvements should reduce the potential for data entry error, enhance the quality of future review processes, and help facilitate ad hoc reviews by program managers. The changes implemented to IPC’s data tracking system occurred while the program evaluation was underway and the database used for the evaluation did not include those updates. Tetra Tech recommends that the “going-forward” database be evaluated in future evaluation cycles. 1. Executive Summary Impact Evaluation for ENERGY STAR®Homes vi Tetra Tech 10/20/2014 Investigate methods for obtaining project-level documentation:The program and a future evaluation effort may benefit by having greater access to project level details covering project eligibility and greater technical details. For the benefit of the program and evaluators, we recommend that IPC work with NEEA and their contractors to improve the level of detail captured for each project and made available to IPC regarding the Builder Option Package (BOP) inspection results for each home. Work to increase quality assurance inspections within IPC territory:Work with NEEA and their contractors to better understand the protocols and information obtained and documented during quality assurance (QA) inspections in IPC’s service territory. This will ensure appropriate home parameters are captured for the current and future needs of IPC evaluations and that a minimum number of IPC ENERGY STAR certified homes are QA inspected each year. Absent the ability of IPC to ensure a minimum level of service for quality assurance, IPC should consider conducting and documenting its own quality assurance process, utilizing the same protocols as the NEEA initiative. Impact Evaluation for ENERGY STAR®Homes 2-1 Tetra Tech 10/20/2014 2. INTRODUCTION This report presents the third-party impact evaluation results for Idaho Power Company’s (IPC) ENERGY STAR®Homes Northwest (ENERGY STAR Homes) program implemented in program year 2013 (PY2013). The purpose of the impact evaluation is to verify energy and non- electric program impacts, along with providing observations and recommendations to enhance the effectiveness of future analysis and the accurate and transparent reporting of program savings. 2.1 PROGRAM DESCRIPTION The ENERGY STAR Homes program is part of a regional initiative between IPC and the Northwest Energy Efficiency Alliance (NEEA) to promote the construction of energy efficient homes using the guidelines set forth by the US Environmental Protection Agency (EPA). NEEA oversees the regional Northwest ENERGY STAR Homes initiative, with support from the initiative’s implementer, CLEAResult. CLEAResult works with NEEA throughout the Pacific Northwest to set participation standards, maintain the initiatives database, and provide customized training to builders, raters, and realtors. IPC has access to the initiatives database for retrieving home rater inspection reports and notification when certification is complete. Under the NEEA initiative, quality assurance inspections are completed by Building Energy, Inc. or Washington State University. These quality assurance inspection reports are provided to IPC quarterly. IPC incentivized 2601 homes through the ENERGY STAR Homes program in 2013. Builders involved in the program received a $1,000 incentive per home built to the Northwest Builder Options Package heat pump technology standard. Builders who participate in a Parade of Homes receive an additional $500 marketing incentive payment. 2.2 REPORTED PROGRAM SAVINGS IPC relies on the Northwest Power & Conservation Council (NPCC) for savings estimates for new home construction built to ENERGY STAR version 3, using heat pump technology. NPCC’s Regional Technical Forum (RTF) develops energy savings for a wide range of energy efficiency measures based on technology performance, market conditions, and distribution methods. The RTF develops “proven” savings values that serve as deemed savings for IPC for all homes found in the IPC program. IPC reported 365,370 kWh savings for the ENERGY STAR Homes program for 2013. Table 2-1 reports the breakout of reported energy savings based on the IPC Demand-Side Management 2013 Annual Report. 1 260 homes reflect the ex-post results. 2. Introduction Impact Evaluation for ENERGY STAR®Homes 2-2 Tetra Tech 10/20/2014 Table 2-1. Reported ENERGY STAR Homes Program Savings2 Home Type Number of Homes Single Family Homes 7 Townhomes 260 Total 267 Total Reported kWh 365,370 kWh 2.3 EVALUATION APPROACH The purpose of the impact evaluation was to verify reported gross energy savings, document evaluation activities, and provide recommendations to enhance the effectiveness of the program. The approach emphasizes compliance with the RTF energy savings as the basis for verifying savings, with variations relying on other methods as needed. The approach Tetra Tech took to verify RTF compliance included the following: A review of 100 percent of program tracking data that led to reported savings using RTF metrics A documentation review of a census (7) of participating single family homes Northwest ENERGY STAR database reports A documentation review of a sample of participating townhomes Northwest ENERGY STAR database reports A review of 100 percent of 2013 Northwest ENERGY STAR Homes Quality Assurance Data for Idaho Power Territory Interviews with program staff and other research to verify methods and address variances 2.4 REPORT ORGANIZATION The report describing the impact evaluation for PY2013 includes the following sections: Chapter 2 presents the evaluation methodology Chapter 3 describes the analysis, findings, and verified energy savings along with recommendations for savings adjustments or program considerations Chapter 4 presents a discussion of non-electric benefits that may be associated with the program Chapter 5 presents the evaluation recommendations and conclusions emerging from the evaluation activities and findings 2 Data developed from the IPC Demand-Side Management 2013 Annual Report. 2. Introduction Impact Evaluation for ENERGY STAR®Homes 2-2 Tetra Tech 10/20/2014 Appendix A provides a discussion of non-electric impacts that may be associated with the ENERGY STAR Homes program Impact Evaluation for ENERGY STAR®Homes 3-1 Tetra Tech 10/20/2014 3. EVALUATION METHODOLOGY The purpose of the evaluation was to verify the reported savings of IPC’s ENERGY STAR Homes program. Additionally, IPC asked Tetra Tech to investigate non-electric benefits that may be associated with the program, providing quantifiable results as available. Tetra Tech reviewed a number of program documents, taking a census approach where possible and sampling where needed. The overall methodology focused on three topics: 1) Verifying savings based on RTF savings values 2) Confirming tracking system accuracy based on ENERGY STAR reports and other factors related to validating home characteristics and certifications 3) Reviewing quality assurance procedures and results Tetra Tech began the evaluation with a meeting with the IPC evaluation lead to outline goals for the evaluation and identify key issues and IPC personnel for subsequent interviews. Tetra Tech interviewed the program specialist to understand data tracking, data availability, and program policies and to develop an ongoing dialogue to discuss questions that may emerge from the initial data review and findings. To review tracking data, Tetra Tech applied a census approach to the review of per-home savings tracked in the program’s tracking system. The census approach avoids sampling error, resulting in an outcome that exceeds the minimum 90 percent ± 10 percent confidence required of the evaluation findings. For specific points of inquiry, Tetra Tech conducted desk reviews using sampled data to verify practices and metrics. These points included a verification of home type and relevant heating and cooling climate zone associated with RTF savings categories and a review of ENERGY STAR reports to verify program compliance and data entry accuracy. Tetra Tech based the desk reviews and verification of home certifications on a census of single- family homes and a final sample of 23 townhomes. The townhome sample was based on a random selection from the list of participating townhomes involved in the program. Tetra Tech found that the townhome population was represented in 10 separate townhome developments. Tetra Tech based the sampling on 10 strata, representing the 10 developments. Each stratum contained between four and 126 townhomes. Tetra Tech randomly selected between one and seven sample townhomes from each site/stratum depending on the number of units at each location and potential for duplicates at a site. Additionally, Tetra Tech reviewed additional Quality Assurance (QA) procedures and documentation to understand program policies and practices and the method for ensuring verification of homes. The purpose of the quality assurance review was to better understand how the program managed quality assurance, how that may influence the evaluation findings in terms of certainty, and whether opportunities may exist for improvements in quality assurance to enhance future program energy savings and evaluation findings. 3. Evaluation Methodology Impact Evaluation for ENERGY STAR®Homes 3-2 Tetra Tech 10/20/2014 As part of the impact evaluation of IPC’s ENERGY STAR Homes program, Tetra Tech reviewed existing literature to identify quantified non-electric impacts (NEIs) estimated or used in other regions of the United States. The review did not consider societal benefits or utility related emissions benefits, focusing on participant and utility non-electric benefits related specifically to a new home built to the ENERGY STAR program standards. Such a focus aligns with the Total Resource Cost test approach to viewing program cost effectiveness. The literature review focused on work conducted in California, Massachusetts, and New York, though some of the literature referenced related to NEIs and approaches in other regions of the United States as well. Tetra Tech also reviewed the RTF worksheets to identify how NEIs may be used within the RTF savings calculation methods. The results of the literature review of non-electric impacts that may be associated with the program are presented in Appendix A. Impact Evaluation for ENERGY STAR®Homes 4-1 Tetra Tech 10/20/2014 4. ANALYSIS, FINDINGS, AND VERIFIED SAVINGS This chapter discusses the methodology and results of the impact evaluation of the 2013 ENERGY STAR Homes program. Each section in this chapter includes recommendations that emerged through the process of completing the analysis and the impact or risk to IPC’s energy savings. Tetra Tech presents the analysis in four main sections: tracking system review, verification of RTF savings compliance, desk reviews, and review of quality assurance procedures and results. 4.1 TRACKING SYSTEM REVIEW IPC tracks energy savings and participant information for the ENERGY STAR Homes program in a portfolio-level tracking database. IPC provided Tetra Tech with a Microsoft Excel® workbook extract from the tracking database for a review of project level data. A separate spreadsheet was provided to Tetra Tech to present project level savings, matched to a common identifier with the program tracking extract. This second spreadsheet was used to develop the reported 2013 program energy savings. The participant tracking spreadsheet contains individual home information including ENERGY STAR identifier, service point identifier, home address/city/state/ZIP/subdivision, home size, home type, builder, rater, incentive payment, and ENERGY STAR certification date. The data spans incentives paid from January through November 2013. The participant tracking spreadsheet described 267 homes, of which seven were identified as single family homes and 260 as townhomes, matching the counts reported in the 2013 Annual Report. Savings values for each home were not present in the participant tracking spreadsheet. In conducting the review of the participant tracking spreadsheet, Tetra Tech identified seven of the townhomes as having duplicate addresses and service point identifiers. Tetra Tech confirmed with IPC that seven townhomes were indeed duplicates. IPC explained that this issue had been identified and addressed prior to the evaluation but after the annual report had been published. All the duplicate homes were townhomes. IPC described the problem as an issue with the program database. The database was only screening out those participants who had the same account/service point/contract combinations, when it should be screening out participants based on service point identifier alone. In essence, the original constraint would allow multiple entries of the same service point as long as the account or contract was different (which happens when new people move into a house). With new logic in place, once a service point has participated in the program, it cannot be entered into the program database again. To account for the effect of the duplicates, Tetra Tech’s ex-post savings were adjusted downward by 9,058 kWh (1,294 kWh x 7 townhomes). IPC confirmed that seven duplicate incentives were returned to IPC from the builder. Tetra Tech used the RTF’s savings values for each single family home and townhome to develop an independent tally of savings. Using the participant tracking worksheet, Tetra Tech found that the program total savings, including the duplicate townhomes, totaled 362,886 kWh. This is 2,484 kWh less than the reported total savings. 4. Analysis, Findings, and Verified Savings Impact Evaluation for ENERGY STAR®Homes 4-2 Tetra Tech 10/20/2014 With the difference in total energy savings between IPC’s reported savings and Tetra Tech’s calculation, Tetra Tech reviewed the energy savings spreadsheet provided by IPC. Tetra Tech confirmed that the IPC reported savings matched the total savings from the IPC savings spreadsheet and that the count of homes (267) matched. Further review revealed that in the IPC energy savings worksheet, a townhome had been incorrectly identified as a single family home and assigned the single family savings value. The difference in the RTF savings between one single family home and one low-rise multifamily home is 2,484 kWh, the same difference in values Tetra Tech found between the IPC participant tracking spreadsheet and IPC energy savings spreadsheet. IPC explained that recent updates to their program database will allow for updating and calculating savings for each program home based on active RTF savings criteria. Doing so will prevent the need to conduct savings calculations outside the database. As a significant improvement for the program specialist, the database will ensure internal consistency and reduce the potential for such errors. Through the ENERGY STAR identifier, service point identifier, and detailed address information within the participant tracking spreadsheet, Tetra Tech was able to confirm the misidentified home. As a result, ex-post savings are lower than ex-ante savings by 2,484 kWh to account for the difference between single family and townhome savings. Table 4-1 describes the total adjustments made to ex-ante kWh savings to arrive at ex-post kWh savings, accounting for the mischaracterization of one home and seven duplicate entries. Table 4-1. Energy Savings and Ex-Post Results for ENERGY STAR Homes Adjustment Factor Ex-Ante Adjustment Mischaracterization of home type -2,484 kWh Duplicate entries -9,058 kWh Total -11,542 kWh Recommendation 1:IPC should continue its quality review process to avoid duplicate entries, but also carefully review each project to ensure that other factors are entered correctly. Data checks across several fields can provide a further quality review screen between participant and energy savings and will help avoid future misalignment between participating homes and the assigned savings values. 4.2 REGIONAL TECHNICAL FORUM COMPLIANCE IPC used version 2.2 of the RTF’s Residential New Construction Single Family ENERGY STAR Homes (Single Family RTF) savings workbook to develop 2013 savings for the ENERGY STAR Homes program for single family homes. For townhomes, IPC used version 1.1 of the RTF’s Residential New Construction Multifamily (Multifamily RTF) savings workbook to develop 2013 savings for the ENERGY STAR Homes program for townhomes. The RTF periodically updates savings values, with IPC using the latest version to report savings for the entire year in which the latest savings values are developed. Tetra Tech utilized the program tracking system and RTF workbooks to verify compliance with RTF savings based on this policy. 4. Analysis, Findings, and Verified Savings Impact Evaluation for ENERGY STAR®Homes 4-3 Tetra Tech 10/20/2014 At the start and end of the 2013 program year, version 2.2 of the Single Family RTF workbook was active and in use. At the start and end of the 2013 program year, version 1.1 of the Multifamily RTF workbook was active and in use. Since 2013, neither RTF workbook has made significant changes to the residential new construction ENERGY STAR program savings. IPC used these savings workbooks to report savings for the 2013 program year. The RTF workbooks provide “proven” savings values for new home construction built to Northwest ENERGY STAR version 3 through calibrated engineering estimation procedures. Homes are grouped by heating equipment type and heating/cooling zone combination. Tetra Tech reviewed each participating home address and mapped each home to its corresponding county and heating/cooling zone. All homes incented by IPC’s ENERGY STAR Homes program in 2013 used electric heat pump technology and were located in heating zone 1 and cooling zone 3. Table 4-2 presents the RTF’s corresponding savings assignments for residential new construction ENERGY STAR homes. Table 4-2. ENERGY STAR Home Type and their RTF Savings Assignment Home Type Heating/Cooling Zone RTF Savings Assignment Value (kWh) Single Family Home HZ1 / CZ3 3,7783 Townhome HZ1 / CZ3 1,2944 Tetra Tech confirmed that IPC is using the RTF savings values for each new construction home type (single family and townhome). Notwithstanding the previously addressed mischaracterization of one townhome, Tetra Tech found that IPC is following the RTF savings to develop program savings. The energy savings tracking spreadsheet bases savings on the heating and cooling zones as identified by the RTF workbooks. Although IPC is using the RTF savings values and is generally assigning them correctly based on heating and cooling zones and market segments, Tetra Tech notes that the current system creates potential for future data errors. Across two states and potentially with additional heating and cooling zones, the complexity of program participation and savings assignments could increase. Heating and cooling zones are defined by county, a factor not tracked in the participant tracking spreadsheet. It was unclear whether the energy savings spreadsheet is part of a larger workbook that may have look-up functions that correspond to RTF savings values. Regardless, a unified participant tracking and energy savings spreadsheet combined with documentation from the RTF savings workbooks may help reduce the risk that savings are misassigned based on home location or mis-referencing the RTF savings values. Recommendation 2:Continue to use the RTF “proven” measure savings. The current savings process is efficient and helps manage limited IPC program resources. 3 Residential New Construction Single Family ENERGY STAR Homes Idaho RTF version 2.2. 4 Residential New Construction Multifamily ENERGY STAR Homes Idaho RTF version 1.1. 4. Analysis, Findings, and Verified Savings Impact Evaluation for ENERGY STAR®Homes 4-4 Tetra Tech 10/20/2014 Recommendation 3:Develop savings assignments and calculations in clear alignment with the RTF savings values for single family and multifamily homes. Recent improvements to the IPC program database provides for this functionality. The database improvements will allow for unifying participant tracking and savings. In addition, the upgrades will provide an efficient and standardized approach that can address regional program complexity and ongoing RTF savings changes. 4.3 DESK REVIEWS Tetra Tech completed desk reviews of individual single family and townhomes. The desk reviews were used to review the accuracy and completeness of inspection documentation for home certification and verify that the homes had, in fact, been ENERGY STAR certified. This more comprehensive review compared available parameters provided within the certification reports to ensure participant homes were within the range of the ENERGY STAR version 3 program requirements. Additionally, the reports were used to verify that key IPC program requirements were met—confirming IPC electrical service and electrical space heating requirements. Tetra Tech collected inspection reports for a census of seven single family homes and a sample of townhomes that represented a census of all 10 townhome developments. A subsample of 30 individual townhome units was used to request and review certification reports. The townhome subsample was based on a random selection from the list of participating homes involved in the program and on 10 strata representing the 10 townhome developments. Each stratum contained between four and 126 townhomes. Tetra Tech randomly selected between one and seven sample townhomes from each site/stratum depending on the number of units at each location and potential for duplicates at a site. The certification reports that Tetra Tech received provided a number of parameters to validate that the homes met Northwest ENERGY STAR standards. Table 4-3 presents the parameters and key metrics Tetra Tech was able to view and verify. Table 4-3. Desk Review Parameters and Metrics Parameter Metric Implications Electric utility Idaho Power Company IPC electric service Gas service No gas service No gas heating (if gas service, confirmation of heat pump) Current status Certified inspection Home had been inspected and certified Certification date In 2013 or end of 2012 Reasonable to claim for 2013 program year ACH50 <=4 ACH50 Meets leakage test Duct leakage Greater of <= 75CFM 50 or <=0.06 CFM50 per sq. ft. Meets duct leakage test Conditioned space Square footage Matches tracked square footage Home is certified Yes/No Home meets or exceeds program standards 4. Analysis, Findings, and Verified Savings Impact Evaluation for ENERGY STAR®Homes 4-5 Tetra Tech 10/20/2014 The home certification documentation IPC receives from the Northwest ENERGY STAR Homes initiative provides major parameters that define home eligibility and energy efficient performance. However, detailed information regarding other Builder Option Package (BOP) requirements were not present. Information considered absent were details regarding the building shell, heating and cooling system efficiency and controls, water heater, and lighting information. The information that was provided allowed for a reasonable verification that the homes meet program standards. As IPC does not directly manage the quality assurance of the Northwest ENERGY STAR Homes initiative, these additional parameters and the quality of the inspections by the Home Performance Specialist (HPS) is a responsibility of NEEA. While Tetra Tech sees value in gathering and reviewing additional information, those activities were viewed as beyond the current evaluation needs as they are already captured in the quality assurance review, and were otherwise beyond the scope of the evaluation effort. Recommendation 4:Work with NEEA and their contractors to better understand the protocols and information obtained and documented during QA inspections in IPC’s service territory to ensure appropriate home parameters are captured for the current and future needs of IPC evaluations. Recommendation 5:IPC is limited in the documentation currently provided by NEEA and the Home Energy Specialists as part of each home certification. We recommend that IPC have its own documentation of IPC funded new homes projects. This data could come from the NEEA program database or directly from the HPS. We recommend that IPC work with NEEA and their contractors to improve the level of detail captured for each project and made available to IPC regarding the Builder Option Package inspection results for each home. 4.4 QUALITY ASSURANCE REVIEW The Northwest ENERGY STAR Homes program has many levels of oversight that provide installation verification assurance. An independent, third-party HPS conducts the ENERGY STAR certification inspections. The HPS is certified by the Washington State University Extension Energy Program. Two HPSs (otherwise known as raters), Building Energy, Inc. and Momentum, LLC., provided all the inspections for IPC’s ENERGY STAR Homes program in 2013. Once the certification is complete, the HPS enters the results directly into the Northwest ENERGY STAR Homes initiative database that is managed by NEEA. IPC has direct access to this database and is able to obtain the ENERGY STAR certification reports for each home. IPC also relies on Washington State University and Building Energy, Inc., under the Northwest ENERGY STAR Homes initiative, to provide additional quality assurance inspections for IPC’s territories. Tetra Tech intended to review IPC participants’ quality assurance reports developed as part of the NEEA Northwest ENERGY STAR Homes program process. IPC explained to Tetra Tech that five to ten percent of the ENERGY STAR participants received a quality assurance review by the Northwest ENERGY STAR Homes program. Tetra Tech felt that reviewing these reports would shed additional light on the program, expand the sample receiving desktop reviews, and potentially lead to program recommendations. 4. Analysis, Findings, and Verified Savings Impact Evaluation for ENERGY STAR®Homes 4-6 Tetra Tech 10/20/2014 IPC provided the 2013 Northwest ENERGY STAR Homes Quality Assurance Data (QA Data) tracking spreadsheet to Tetra Tech. This spreadsheet lists all QA inspections that took place in IPC territory in Idaho in 2013. The QA Data tracking spreadsheet contains individual home and certification/test information including site identifier, home address/city/state/ZIP/subdivision, home size, major equipment information, builder, rater, QA inspector, and date of QA review. The QA Data tracking spreadsheet described 28 unique site identifiers and addresses. Tetra Tech found that none of the homes listed in the QA Data tracking spreadsheet were homes that participated in IPC’s ENERGY STAR Homes program in 2013. According to www.energystar.gov, 1,150 ENERGY STAR homes were built in Idaho in 2013. Based on the 260 homes that were confirmed unique participants, IPC represents 23 percent of ENERGY STAR certified homes in Idaho. As IPC is a significant portion of ENERGY STAR certified homes within Idaho, Tetra Tech expected that a portion of IPC participant homes would have received the QA review IPC relies on the processes of the Northwest ENERGY STAR Homes program to help deliver the program and ensure quality. That zero IPC homes were selected by the Northwest ENERGY STAR Homes program for a QA review is highly unlikely and points to a potential missed opportunity for IPC to learn more about its population of program homes. Therefore, Tetra Tech was unable to utilize the QA reports to enhance the evaluation, pointing to a significant gap in the program. Tetra Tech notes that this issue is not related to IPC, but the larger Northwest ENERGY STAR Homes program as it serves IPC and IPC’s program participants. Recommendation 6:Work with NEEA and their contractors to better understand the protocols for selection of QA inspections in IPC’s service territory to ensure that a minimum number of IPC ENERGY STAR certified homes are QA inspected each year. Recommendation 7:Absent the ability of IPC to ensure a minimum level of service for quality assurance, IPC should consider conducting and documenting its own quality assurance process, utilizing the same protocols as the NEEA initiative. Impact Evaluation for ENERGY STAR®Homes 5-1 Tetra Tech 10/20/2014 5. CONCLUSIONS AND RECOMMENDATIONS This chapter of the report describes Tetra Tech’s overall conclusions and recommendations. Overall, Tetra Tech found only minor points for adjusting savings. Tetra Tech recommends total program savings be adjusted downward, but only by less than four percent. In reviewing program documentation and processes, Tetra Tech found that the program is operating efficiently. IPC should not view Tetra Tech’s recommendations as significant deficiencies in the program’s operations but as points for potential improvement that will help drive greater confidence in reported savings values and future evaluation efforts. However, the recommendations do point to areas of potential risk that, if left unaddressed, could create future challenges for the program. 5.1 VERIFIED SAVINGS Table 5-1 shows the claimed and evaluated energy savings for the ENERGY STAR Homes program for program year 2013. Total ex-post verified savings were 353,828 kWh compared to 365,370 kWh ex-ante claimed savings, resulting in a gross realization rate of 96.8 percent. The driver of the difference in the overall kWh realization rate from 100 percent was adjustments primarily made to seven townhomes removed from the program savings. The table also provides a summary of the ex-ante versus ex-post savings and realization rates by state. In 2013, program participation only took place in IPC’s Idaho service territory, with the Oregon service territory having no reported projects or savings. Table 5-1. Program Year 2013 Ex-Ante and Ex-Post Energy Savings State 2013 Ex-Ante Energy Savings (kWh) 2013 Ex-Post Energy Savings (kWh) Realization Rate (%) Idaho 365,370 353,828 96.8 % Oregon 0 0 N/A Total 365,370 353,828 96.8 % 5.2 RECOMMENDATIONS The impact evaluation found that the ENERGY STAR Homes program has well-established program design and delivery processes, supported by the program tracking systems, program documentation, and savings tools. The healthy realization rate of the program supports this finding. At the same time, the objective of the impact evaluation is to facilitate more accurate, transparent, and consistent savings calculation and program reporting as well as provide feedback on improvement opportunities. Tetra Tech identified the following findings and recommendations for the ENERGY STAR Homes program as a result of the impact evaluation. Continue use of the program tracking system for savings assignments with automated functionality where possible:During the evaluation, IPC made improvements to their energy efficiency programs database to improve database functionality, accuracy, and user interface to allow automatic look-up and other similar functions within the database. IPC was proactive to 5. Conclusions and Recommendations Impact Evaluation for ENERGY STAR®Homes 5-2 Tetra Tech 10/20/2014 improve database reliability. These improvements should reduce the potential for data entry error, enhance the quality of future review processes, and help facilitate ad hoc reviews by program managers. The changes implemented to IPC’s data tracking system occurred while the program evaluation was underway and the database used for the evaluation did not include those updates. Tetra Tech recommends that the “going-forward” database be evaluated in future evaluation cycles. Continue use of RTF categories:Continue to use the RTF “proven” measure savings, but develop savings assignments and calculations with a clear alignment with the RTF savings values for single family and multifamily homes. A unified participant tracking and savings workbook could contain such information and provide an efficient and standardized approach that can address potential future program regional complexity. Investigate methods for obtaining project-level documentation:The program and a future evaluation effort may benefit by having greater access to project level details covering project eligibility and greater technical details. For the benefit of the program and evaluators, we recommend that IPC work with NEEA and their contractors to improve the level of detail captured for each project and made available to IPC regarding the Builder Option Package (BOP) inspection results for each home. Work to increase quality assurance inspections within IPC territory:Work with NEEA and their contractors to better understand the protocols and information obtained and documented during QA inspections in IPC’s service territory. This will ensure appropriate home parameters are captured for the current and future needs of IPC evaluations and that a minimum number of IPC ENERGY STAR certified homes are QA inspected each year. Absent the ability of IPC to ensure a minimum level of service for quality assurance, IPC should consider conducting and documenting its own quality assurance process, utilizing the same protocols as the NEEA initiative. Impact Evaluation for ENERGY STAR®Homes A-1 Tetra Tech 10/20/2014 APPENDIX A: NON-ELECTRIC IMPACTS A.1 INTRODUCTION As part of the evaluation of Idaho Power Company’s (IPC) ENERGY STAR®Homes Northwest (ENERGY STAR Homes) program, Tetra Tech reviewed existing literature to identify quantified non-electric impacts (NEIs) estimated or used in other regions of the United States. For IPC, non-electric impacts are defined as non-energy impacts plus fuel impacts. Other regions and studies use the term non-energy impacts to address the positive or negative impacts of energy efficiency programs outside of energy impacts, while non-energy benefits are also considered, but only include the benefit side of non-energy impacts. The review did not consider societal benefits or utility-related emissions benefits, focusing on participant and utility non-electric impacts related specifically to a new home built to the ENERGY STAR program standards. Such a focus aligns with the Total Resource Cost test approach to viewing program cost effectiveness. The literature review focused on work conducted in California, Massachusetts, and New York, though some of the literature referenced non-energy impacts and approaches in other regions of the United States as well. Tetra Tech also reviewed the Regional Technical Forum (RTF) worksheets to identify how NEIs may be used within the RTF savings calculation methods. Our recommendation provides two options for metrics and approaches that IPC could consider in the short term for the ENERGY STAR Homes program as they relate to non-energy impacts: Apply a dollar value to the annual benefits in the range of $100 to each participating home to account for non-energy impacts Increase program benefits by 10 percent to account for non-energy impacts in the Total Resource Cost test Additionally, Tetra Tech recommends that IPC consider including heating fuel savings of ENERGY STAR Homes program participants that do not use electricity as the primary space heating energy source. Current program eligibility requires that homes be heated with electricity as the primary heat source. However, the RTF calculates electricity savings for gas heated homes and provides metrics for therm savings of gas heated ENERGY STAR homes. Additional research is needed regarding how the RTF may address homes with electric space heating but gas water heating, and may provide additional incremental gas savings benefits without changing program eligibility requirements. Tetra Tech further recommends that IPC consider researching NEIs specific to the IPC service territory, identifying the attributes that program participants recognize. Additionally, utility- related NEIs, such as reduced arrearages, should also be researched and would enable IPC to quantify specific utility benefits. These options each have their own benefit-cost calculation considerations, discussed below. Tetra Tech notes that including non-energy benefits (NEBs) is becoming more common for energy efficiency programs. NEBs are “sometimes more important than the energy benefits” and “many efficiency programs are successfully promoted to customers because of the non-energy benefits.” (Malone, 2014). The results of the literature review for ENERGY STAR new homes A: Non-Electric Impacts Impact Evaluation for ENERGY STAR®Homes A-2 Tetra Tech 10/20/2014 programs support this view. If IPC develops an approach to include NEIs for the ENERGY STAR Homes program, IPC would be in-alignment with emerging industry practices. A.2 LITERATURE REVIEW The literature review focused on three reports from Massachusetts, New York, and California. Additionally, Tetra Tech reviewed the RTF measure savings workbooks. In Massachusetts in 2011, Tetra Tech and NMR researched non-energy impacts referenced and quantified in existing energy efficiency literature for the residential and low-income segments. NYSERDA provided the second report, discussing non-energy impacts across energy efficiency programs and with a section specific to the New York ENERGY STAR Homes program. In California, the California Public Utilities Commission provided a report with foundational perspectives on NEBs for demand side management programs, as well as a discussion on approaches and issues taken in other states. Tetra Tech found that there are quantified NEIs used in other regions. However, the approaches and metrics differ substantially. In comparing work conducted in Massachusetts and New York, specific dollar values are noted. In other regions, a default percentage approach is used to avoid the complexity of calculating (and potentially miscalculating) those NEIs. A direct application of the Massachusetts and New York quantified values to IPC’s programs may miss regional differences, requiring research to adjust those savings to the IPC regulatory and market context. A default percentage approach may be simple to apply, but may also miscalculate the actual NEIs. The RTF calculations capture NEIs, but converts and aggregates those values to a per kilowatt-hour (kWh) present value. The specific metrics used by the RTF (e.g., discount rate) may or may not align with an IPC specific approach. A.2.1 Massachusetts In Massachusetts, Tetra Tech and NMR (Tetra Tech & NMR, 2011) identified an extensive list of non-energy impacts related to utility, participant, and societal perspectives. This report noted that a key challenge for identifying the non-energy impacts is that a significant amount of work has been done for low-income housing, but less so for the general population and residential new construction. For IPC, the significant participation of multifamily buildings may suggest an income level consideration that could enable low-income related benefits to be applied, but is speculative at this point, absent demographic research on participant property occupant household incomes. Therefore, some of the low-income benefits identified in the Massachusetts study could be reasonably applied to the general multifamily properties in IPC’s ENERGY STAR Homes program. From the Massachusetts study, the following values have a correlation with the IPC ENERGY STAR Homes program. Most of the values are treated as annual benefits, though several are identified as one-time benefits. The Massachusetts study developed the metrics from a wide range of literature, suggesting that the specific values are not unique to just Massachusetts or otherwise regionally biased. To utilize the annual values, a present value will need to be calculated using appropriate discount rates. A: Non-Electric Impacts Impact Evaluation for ENERGY STAR®Homes A-3 Tetra Tech 10/20/2014 Table A-1. Non-Energy Impacts of New Homes Programs, Massachusetts Study Non-Energy Impact Beneficiaries Value Timeframe Applicable Sectors Reduced arrearages Utility, Ratepayers $2.61 per dwelling Annual MF only (LI specific in literature) Reduced bad debt write-offs Utility, Ratepayers $3.74 per dwelling Annual MF only (LI specific in literature) Reduced terminations and reconnections Utility, Ratepayers $0.43 per dwelling Annual MF only (LI specific in literature) Customer call reductions Utility, Ratepayers $0.58 per dwelling Annual MF only (LI specific in literature) Fewer collection notices Utility, Ratepayers $0.34 per dwelling Annual MF only (LI specific in literature) Higher comfort Participant $77 per dwelling Annual SF, MF Quieter interior Participant $40 per dwelling Annual SF, MF Lighting quality and lifetime5 Participant $3.50 per fixture $3.00 per bulb One time SF, MF Increased housing property value Participating home owners $72 per dwelling Annual SF only Reduced water usage and sewer cost Participant $3.70 per dwelling Annual SF, MF Marketability, ease of finding renters Rental housing owners $0.96 per unit Annual MF only (LI specific in literature) Property value Rental housing owners $17.03 per unit One time MF only (LI specific in literature) Durability of property Rental housing owners $36.85 per unit Annual MF only (LI specific in literature) Tenant complaints Rental housing owners $19.61 per unit Annual MF only (LI specific in literature) Notes: Low Income (LI), Multifamily (MF), Single Family (SF) Most non-energy impacts identified in the Massachusetts study are based on per dwelling savings annual values. The research behind the selected applicable sectors is not explicit in the 5 Per lamp and per fixture valuation are not additive. Compact fluorescent lamp (CFL) specific fixtures provide the same benefit as CFL lamps, but with a dedicated CFL socket. Additionally, CFL lamp benefits would be double A: Non-Electric Impacts Impact Evaluation for ENERGY STAR®Homes A-4 Tetra Tech 10/20/2014 Massachusetts research, but applied to each sector based on relevance of the impact benefit. For example, research on the value of higher comfort for participants may be heavily weighted toward single family homes, but is an attribute that reasonably extends to multifamily dwellings. In the case of the multifamily only (low-income specific in literature) attributes, the literature specifically mentioned low-income studies. The selected attributes from the Massachusetts study in Table A-1 may be reasonably extended to general multifamily dwellings. In general, the Massachusetts study did not specify multifamily new construction non-energy impacts, which appears to be a general gap in the literature, but particularly relevant to IPC. Where general multifamily non-energy impacts are mentioned in the Massachusetts study, the attributes are not specific to new construction and not included in the above table. For example, a benefit of “reduced equipment maintenance (HVAC)” is not included as new construction buildings are not subject to the same level of HVAC equipment maintenance as existing multifamily buildings. Table A-2 summarizes the values from Table A-1 for non-lighting and non-energy impacts identified in the Massachusetts study that may be applicable to IPC’s ENERGY STAR Homes program. If the value of lighting non-energy impacts were included, 50 percent of the lamps should be assumed to be high efficacy as a baseline, with only the remaining percentage counted for NEIs. Table A-2. Massachusetts Non-Energy and Non-Lighting Impacts for New Homes Sector Annual Impact One Time Impact Single Family $192.70 NA Multifamily $202.85 $17.03 IPC should consider whether the value of NEIs for multifamily units should include benefits related to serving low-income customers. However, applying the single family homes value to general multifamily units may be appropriate absent IPC or region-specific research into costs for each sector. Tetra Tech recommends some caution in assuming that approximately $192 per unit per year is appropriate to IPC as code changes since the Massachusetts study and regional differences may suggest a lower value is more appropriate. Absent this research, an assumption of $100 per year may be reasonable. Even with discounting, such a value will accrue substantial NEIs to the IPC program. A.2.2 New York State Energy Research and Development Authority (NYSERDA) In 2006, NYSERDA published a study of non-energy impacts that included an analysis of the New York ENERGY STAR Labeled Homes program (NYSERDA, 2006). The report identified non-energy impacts similar to those in the Massachusetts study, based on a survey of participating and non-participating single family homes. The surveys identified values for non- counted if new homes utilized upstream sales promotions to fill the lamps and had benefits also counted from those sales as part of a lighting program. Further, high efficacy lighting is part of the 2009 IECC, with 50 percent of fixtures required to be high efficacy. The 2012 IECC requires 75 percent of lamps be high efficacy. A: Non-Electric Impacts Impact Evaluation for ENERGY STAR®Homes A-5 Tetra Tech 10/20/2014 energy impacts and that a substantial portion of the single family home new construction market were motivated to purchase a more energy efficient home due to the non-energy impacts. While the incremental effect of the program was not identified, the relative value of energy savings compared to the non-energy impacts was identified. Participants reported no negative values for non-energy impacts. Additionally, the research identified a willingness-to-pay for non-energy impacts (in Table A-3, below), which differed substantially from the value of NEIs relative to energy savings. Table A-3. NYSERDA Results for ENERGY STAR Homes Non-Energy Impacts (NYSERDA, 2006), Annual Values Non-Energy Impact Value Relative to Energy Savings (participants)6 Willingness-to-Pay (all respondents) Durability 17%$202 Thermal Comfort 45%$191 Safety 34%$181 Indoor Air Quality 52%$156 Noise Level 43%$ 72 Total Value 50%$801 Energy savings were estimated to be approximately $600 per year for participants. All respondents who thought their home was more energy efficient than their last home estimated their savings as $644. Thus, NYSERDA’s approach to valuing non-energy impacts at $300 at the time of the study was consistent with the survey results (see Total Value in Table A-3). However, the willingness-to-pay research results identified in Table A-3, suggest that non- energy impacts may be valued more highly when considered on their own and as part of a specific value proposition. The NYSERDA research may not be directly applicable to IPC due to energy cost and housing market differences. However, the implication may be important for the single family home market, suggesting that non-energy impacts well exceed energy savings value and may be a key motivation for the value propositions of more energy efficient homes. Tetra Tech does not recommend applying the NYSERDA results to the multifamily sector as the decision making and value propositions are likely different. If the NYSERDA approach is used, there are two potential methods. First, IPC could apply the present value of these non-energy impacts to the benefit side of the cost-effectiveness test. This approach is typical and would likely show some significant increase in cost-effectiveness. Second, IPC could subtract the present value of the benefits from the cost side –the willingness to pay approach implies that absent the energy efficient construction, participants would be willing to pay more to achieve the non-energy impacts, with the incremental cost of the home 6 Percentages are approximate due to conversion from a chart. A: Non-Electric Impacts Impact Evaluation for ENERGY STAR®Homes A-6 Tetra Tech 10/20/2014 being lowered as a result. However, this approach could result in a negative incremental cost and create a level of confusion for program planners or regulators. A.2.3 California The California Public Utilities Commission (CPUC, 2012) identified several approaches that four states take to quantify NEBs. The CPUC notes that it is common for water and fuel savings to be included as part of the benefits of a TRC test. The CPUC found that Colorado, Iowa, Washington, and Oregon use a 10 percent adder to TRC benefits. Maine uses “all quantifiable NEBs” including “deferred replacement costs” (CPUC, p. 5). Massachusetts considers the cost of complying with foreseeable environmental regulations. The identified approaches are diverse, but the simplified approach used by Colorado, Iowa, Washington, and Oregon allows for some inclusion of NEBs, though at a level lower than other research has found. For IPC, a 10 percent adder to the ENERGY STAR Homes program energy benefits is one solution relatively simple to implement. However, as the NYSERDA research shows, NEBs may be higher than the energy savings, with a 10 percent adder to benefits being an overly conservative estimate. A.2.4 Regional Technical Forum Tetra Tech reviewed the RTF’s single family and multifamily Residential New Construction savings calculation workbooks. The RTF multifamily savings workbook identifies O&M present benefits of $0.059 per kWh for heating zone 1 and cooling zone 3. This value is fairly minor relative to the $1.09 per kWh of capital costs. If IPC is not currently using these benefits in its TRC calculation, using the RTF’s value may be a reasonable approach and increase the benefit- cost ratio at the margins. No such savings are identified by the RTF for single family homes (a $0 value is given). One gap in the RTF workbooks’ presentation of NEIs is related to avoided fuel costs. Although the RTF workbook includes estimated therm savings in a supporting worksheet (Measure_InputOutput), these savings are not presented explicitly in the summary “Measure Table” worksheet. For gas heated homes that meet ENERGY STAR standard in heating zone 1 and cooling zone 3, the RTF workbooks indicate an estimated 48 therms per year for single family homes and 19 therms per year for multifamily homes of space heating savings. In the case of the RTF’s savings workbooks, the primary focus of savings are electricity savings, in following from the RTF’s activities under the NPCC. “Nonelectric system benefits” are calculated on a per kWh basis, but may include many different non-electric benefits. The RTF workbook calculates a present value of regional gas energy savings, though the value is generic to the RTF and may not apply to IPC. However, the values of $422.79 for single family homes and $160.32 for multifamily homes are substantial. It is less clear from the RTF, whether the savings are adjusting for domestic water heating fuels. In Tetra Tech’s review of the impact savings, several homes were shown to have gas utility service, but are electrically heated. It is not clear whether such a cross-fuel analysis is considered by the RTF or how it is considered. Secondly, non-utility fuels are not addressed by the RTF’s workbook calculations. However, such an approach could be taken to account for propane, fuel A: Non-Electric Impacts Impact Evaluation for ENERGY STAR®Homes A-7 Tetra Tech 10/20/2014 oil, or wood fuel heating sources by converting the therm savings to a British Thermal Unit (BTU) basis and adjusting for efficiencies of different systems. Such sources may provide back- up heat for very cold weather and may provide water heating. A.3 RECOMMENDATIONS Based on the literature review and a review of the RTF single family and multifamily savings workbooks, Tetra Tech makes the following recommendations regarding applying NEIs to the ENERGY STAR Homes program. Consider utilizing a value of $100 per year per dwelling to account for non-energy impacts associated with the ENERGY STAR Homes program.Such a value is substantially less than that found in the literature and may help account for regional differences or uncertainties regarding IPC specific non-electric impacts. At a minimum, using a 10 percent adder to energy benefits would be a conservative approach in-line with several states, though may understate non-energy impacts stemming from the program. Conduct survey research specific to IPC’s service territory regarding ENERGY STAR Homes’ participant NEIs.While the literature review identified dollar values to NEBs, the specific benefits and dollar amounts may differ for IPC’s program participants. In particular, the significant participation of multifamily dwellings differs from most programs that focus on single family homes. Review the income status of multifamily dwelling tenants to understand whether the program may be benefiting a low-income or near low-income population.The literature review indicated that energy efficient dwellings may provide the low-income population greater benefits than the general population. Work with the RTF to develop fuel savings benefits.To ensure calculation consistency, fuel savings should align with existing RTF savings calculation methodologies. By working with the RTF, fuel savings may be quantified on a British Thermal Unit or similar basis, allowing for conversion to the IPC specific fuels market. Such an approach would need to be mindful of baseline assumptions to avoid double counting energy saving benefits. Consider utilizing a space heating savings of 48 therms per year for single family homes and 19 therms per year for townhomes if program eligibility expands to include non-electric heated homes.These values align with the currently active RTF savings workbooks for each residential segment for heating zone 1 and cooling zone 3. Metrics for other climate zones are included in the RTF workbooks. A.4 REFERENCES Tetra Tech and NMR.Massachusetts Special and Cross-Sector Studies Area, Residential and Low-Income Non-Energy Impacts (NEI) Evaluation. August 15, 2011. California Public Utilities Commission Energy Division staff.Addressing Non-Energy Benefits in the Cost-Effectiveness Framework.California Public Utilities Commission. 2012 A: Non-Electric Impacts Impact Evaluation for ENERGY STAR®Homes A-8 Tetra Tech 10/20/2014 Summit Blue and Quantec.Non-Energy Impacts (NEI) Evaluation.New York State Energy Research and Development Authority. June 2006. Malone, Erin.Driving Efficiency with Non-Energy Benefits. Presentation given at the ACEEE National Symposium on Market Transformation. April 1, 2014. Regional Technical Forum.Residential: New Construction – Multifamily ENERGY STAR Homes – Idaho Measures Workbook. http://rtf.nwcouncil.org/measures/res/ResMFEstarHomes2012_v1_1.xlsm Regional Technical Forum.Residential: New Construction – Single Family ENERGY STAR Homes – Idaho Measures Workbook. http://rtf.nwcouncil.org/measures/res/ResNewSFEStarIDMT_v2_3.xlsm Shade Tree Project Process Evaluation of the Shade Tree Project Prepared for: Mr. Gary Grayson, Energy Efficiency Evaluator Idaho Power Company P.O. Box 70 Boise, ID 83707 Prepared by: Dr. Katherine Johnson, President Johnson Consulting Group 1033 Lindfield Drive, Frederick, MD 21702 Final Report November 20, 2014 Shade Tree Project Johnson Consulting Group 2014 i Table of Contents Executive Summary ............................................................................................................................................................... iii 1 Introduction ..................................................................................................................................................................... 1 1.1 Shade Tree Project Overview .......................................................................................................................... 1 1.2 Process Evaluation Methodology .................................................................................................................. 1 2 Process Evaluation Key Findings ............................................................................................................................ 3 2.1 Review of Program Materials .......................................................................................................................... 3 2.2 Summary of the Shade Tree Project Customer Surveys ..................................................................... 16 2.3 IPC Staff Interview Summary Findings ..................................................................................................... 27 3 Program Flow Diagram ............................................................................................................................................. 31 4 Comparison with Urban Planting Program Best Practices ......................................................................... 33 5 Key Findings and Recommendations .................................................................................................................. 35 5.1 Key Findings ......................................................................................................................................................... 35 5.2 Recommendations ............................................................................................................................................. 37 References ................................................................................................................................................................................ 38 List of Figures Figure E-1: Distribution of Trees Reserved for the Fall Events........................................................................... iv Figure E-2: Distribution of Trees by Species at Spring Events .............................................................................. v Figure 1: Treasure Valley Urban Tree Canopy Assessment Areas ...................................................................... 6 Figure 2: Existing UTC and Total PPA for Census Blocks Federal Grant Materials ...................................... 7 Figure 3: Handout - West is Best ..................................................................................................................................... 13 Figure 4: Workshop Material - Save with Shade ...................................................................................................... 15 Figure 5: Primary Reason for Participating in the Shade Tree Project ........................................................... 17 Figure 6: Time Spent with the Online Enrollment Tool ......................................................................................... 18 Figure 7: Ease of Using the Online Enrollment Tool ............................................................................................... 19 Figure 8: Satisfaction with Planting Care Information........................................................................................... 20 Figure 9: Comparison of Number of Trees Reserved vs. Picked Up for the Fall Events ........................... 21 Figure 10: Distribution of Reserved Trees at the Spring Events ....................................................................... 24 Figure 11: Comparison of Planned vs. Actual Planting Locations from the Spring 2014 Events ......... 26 Figure 12: Program Flow Diagram ................................................................................................................................. 31 List of Tables Table E-1: Summary of Shade Tree Project Changes from Fall to Spring Offerings ................................... iv Shade Tree Project Johnson Consulting Group 2014 ii Table 1: Comparison of Process Evaluation Objectives to Completed Process Evaluation Methodologies........................................................................................................................................................................... 2 Table 2: Summary of Key Research Questions ............................................................................................................ 2 Table 3: City Totals for Trees .............................................................................................................................................. 4 Table 4: Per Acre Values of Tree Effects ........................................................................................................................ 4 Table 5: Urban Forestry Management Best Practice Strategies and Results .................................................. 5 Table 6: Comparison of UTC in Acres for Cities in the Treasure Valley ............................................................ 7 Table 7: Summary of Shade Tree Project Changes from the Fall to the Spring Offering ......................... 14 Table 8: Comparison of Ways Attendees Heard about the Program ................................................................ 16 Table 9: Barriers to Planting Trees Earlier ................................................................................................................. 18 Table 10: Satisfaction with Program Components .................................................................................................. 19 Table 11: Disposition of Trees at the Fall 2013 Events ......................................................................................... 21 Table 12: Comparison of Planned vs. Actual Planting Directions from the Fall Events ........................... 22 Table 13: Comparison of Planned vs. Actual Attendance Rates at the Spring Events ............................... 23 Table 14: Comparison of Planned vs. Actual Tree Distribution at the Spring Events ............................... 23 Table 15: Distribution of Number of Trees Picked Up by Customers at the Spring Events ................... 23 Table 16: Types of Trees Distributed Spring 2014 by Species ........................................................................... 24 Table 17: Distribution of Additional Trees at Follow-Up Workshops ............................................................. 24 Table 18: Summary of Participants’ Planned Planting Directions from Program Database .................. 25 Table 19: Summary of Participants’ Actual Planting Directions from Follow-Up Surveys ..................... 26 Table 20: Summary of Shade Tree Best Practices .................................................................................................... 33 Shade Tree Project Johnson Consulting Group 2014 iii Executive Summary Idaho Power Company (IPC) began an innovative energy efficiency pilot program to test the viability of offering shade trees to customers in two Idaho counties. This project began modestly in 2013, but has grown substantially during the past year. This report summarizes the findings from a process evaluation completed by the Johnson Consulting Group team. The process evaluation gathered primary data from a variety of sources, including reviews of program materials, the program database, in-depth interviews with key staff and secondary research regarding similar program best practices. Key Findings The findings from the process evaluation activities indicated that overall the Shade Tree Project is well designed and well managed. The key findings supporting this conclusion are presented next, followed by recommendations on ways to further enhance overall program operations. IPC successfully leveraged industry best practices to design and develop the Shade Tree Project. The Shade Tree Project’s program design was developed by combining internal resources from a diverse group of IPC staff with input from critical external stakeholders involved in urban forestry projects throughout the region. IPC staff incorporated the findings from the i-Tree Ecosystem Analysis: Treasure Valley, Urban Forest Effects and Values, and the Plan-it GEO, Treasure Valley Urban Tree Canopy Assessment, October 2013 Update (Plan-it GEO,) (i.e., Treasure Valley Urban Tree Canopy Assessment) for the Department of Lands, Idaho Community Forestry (CF) Program to win a $300,000 federal grant to help implement the program starting in 2015. This shrewd approach provides IPC with a way to refine the program model while using ratepayer funds wisely. IPC staff are responsive and flexible and have adapted this project based on both experience and customer feedback. The staff continues to refine the program delivery model, increasing the number of trees offered to customers, and improving the program marketing and educational materials, as Table E-1 illustrates. In addition, the Shade Tree Project delivery strategy is consistent with most industry best practices for shade tree programs. Shade Tree Project Johnson Consulting Group 2014 iv Table E-1: Summary of Shade Tree Project Changes from Fall to Spring Offerings Event Fall 2013 Spring 2014 Total Trees Available 250 1,1621 Maximum Number of Trees per Customer 1 2 Reminders to Customers About Pickup Event 1 (letter) 2 (letter and email) Event Scheduling 4 events over 3 consecutive days 4 events over 10 days Arbor Day Tool Emphasized west/ northwest planting Emphasized west/east planting (used more accurate summer electric rate) Workshops Held After Events to Distribute Unclaimed Trees None 3 Source: Program Handbook, Section 6 A total of 1,278 trees have been distributed to the program participants during the Fall 2013 and Spring 2014 offerings. There were a total of 220 trees distributed to participants during the Fall 2013 offering according to the program database. IPC significantly increased tree distribution for the Spring 2014 offering where a total of 1,058 trees were distributed, according to program records. Figures E-1 and E-2 highlight the distribution of tree species during both time periods. (Source: PY2014 Shade Tree Project Database) Figure E-1: Distribution of Trees Reserved for the Fall Events Figure E-2 illustrates both the wider variety as well as larger quantities of trees that were available during the Spring 2014 offering. 1 This number differs from the information provided in the program handbook as it identifies the total number of trees that were actually available for distribution, which was revised downward from the 1,200 original estimate. Frontier Elm 25% Moraine Sweetgum 26% Northern Red Oak 25% Redmond Linden 24% Distribution of Trees Reserved for the Fall Events (n=250) Shade Tree Project Johnson Consulting Group 2014 v (Source: PY2014 Shade Tree Project Database) Figure E-2: Distribution of Trees by Species at Spring Events Overall, these events had an outstanding turnout and most of the trees were distributed to the customers during these planned events. The overall no-show rate for these events was between 10 and 12 percent. Most customers followed through on their plans to plant the free trees in a westerly direction. However, IPC is not tracking the actual planting locations for all the trees, and this could adversely affect the overall cost-effectiveness of this project. Seventy-four percent of the Fall events survey respondents reported planting trees with West (25%), the Southwest (19%) or Northwest (30%) 2 orientations. The results were similar for the Spring events, in which two-thirds (66%) of the survey respondents reported that they planted trees either with West (37%), Southwest (17%) or Northwest (12%) orientations. These locations all offer significant energy savings. However, there is a strong minority of program participants (27% for the Fall participants and 33% for the Spring participants) who are not planting trees in locations that optimize energy savings. Although IPC offers program participants flexibility in selecting the location for planting these trees, these findings suggest that this project may be at risk for lower than expected cost-effectiveness results. The online program enrollment was quick and easy. Nearly two-thirds (60%) of survey respondents were able to enroll in the program in ten minutes or less. Nearly three quarters (72%) of survey respondents found the online enrollment tool very easy to use. 2 Note: Idaho Power’s definition of “West” is based on the energy-savings tree tools identified that Northwest, West and Southwest locations all provide maximum energy savings. Heritage River Birch 19% Northern Red Oak 5% Red Maple Armstrong 3% River Birch Clump 9% Sourwood 8% Swamp White Oak 23% Tulip Tree 11% Worplesdon Sweetgum 21% Unknown 1% Distribution of Trees by Species at Spring Events (n=1,058) Shade Tree Project Johnson Consulting Group 2014 vi Overall, the participants reported high satisfaction rates for the Shade Tree Project. The participants were very satisfied with both the planting care and education they received at the distribution events. A few respondents were dissatisfied with the quality of the trees provided from IPC because they thought the trees were young and immature. The gaps in the program database may adversely impact the overall cost-effectiveness of this project. The current program database does not track key program metrics in a consistent manner that conforms to both industry standards and best practices for program evaluation. Currently there is no Quality Assurance/Quality Control (QA/QC) process in place. This is also one of the few areas in which the program does not follow industry best practices. However, the program specialist is currently developing a QA/QC approach that will be implemented in 2015. The Best Practices Review identified that these programs may be subject to high free ridership rates. While the IPC model does address free ridership through an improved delivery model and promoting trees in a specific geographic area, free ridership is an ongoing concern with shade tree program designs. Recommendations Based on the process evaluation findings, the Johnson Consulting Group evaluation team has also developed the following recommendations to improve current program operations. IPC staff should standardize the current program evaluation questionnaires to allow for consistent feedback and tracking across all program events. This includes asking questions to all program participants to assess satisfaction, determine the actual planting locations for all trees provided, and probing more fully into reasons for participation. IPC staff should develop a pre-screening tool to maximize energy savings potential at the initial application stage. Given both the survey responses and the experience with other shade tree program designs, IPC staff should try to minimize free ridership at the initial screening by incorporating the strategies used by other shade tree programs such as not approving customer’s planned planting locations unless they maximize energy savings (i.e., West, Southwest or Northwest). Secondary research indicated that free ridership rates are high for these types of program designs. Therefore, IPC staff should also assess actual free ridership rates through customer surveys in future program evaluations. Shade Tree Project Johnson Consulting Group 2014 vii IPC staff should implement a QA/QC process to provide ongoing tracking of the distributed trees. This QA/QC process should include follow up with all program participants via a customer survey and a sample of on-site visits to verify planting orientation and tree health. This QA/QC process can also help to fill in the gaps by confirming estimates of actual tree planting locations, which will provide a more accurate estimate of overall program savings and cost effectiveness. The Shade Tree Project should develop a standard database that consistently tracks the disposition of trees, and tracks key program metrics in a standard manner. As this program evolves from a pilot to a full-scale program, it is critical to develop a standardized program tracking tool that tracks key program milestones, customer feedback, and electric and non electric savings. IPC staff should try to quantify the non-electric benefits associated with this program as a way to enhance its overall cost-effectiveness. The technical assessments included detailed models demonstrating the significant non-electric benefits that shade tree programs provide. Therefore, IPC staff should include these estimates in calculating the overall program benefits, such as of reductions in carbon emissions, carbon sequestration and other benefits quantified in the i-Tree Analysis. Shade Tree Project Johnson Consulting Group 2014 1 1 Introduction In 2013, Idaho Power Company (IPC) began the Shade Tree Project. The goal of this project was to encourage customers living in the Treasure Valley (TV) area to plant trees as a way to reduce the heat island effect and shade homes to reduce energy used for summer cooling (Project Handbook 2014, Section 3, p. 1). This report summarizes the findings from a process evaluation of the Shade Tree Project completed by the Johnson Consulting Group team. The process evaluation gathered primary data from a variety of sources, including reviews of program materials, the program database, and in-depth interviews with key staff from June through September 2014. Johnson Consulting Group also conducted secondary research regarding similar program best practices. This report begins with an overview of the Shade Tree Project and a general discussion of the process evaluation methodologies used. The key findings from the process evaluation are summarized in Section 2. A program flow diagram is provided in Section 3 followed by a review of industry best practices in Section 4. The key findings and recommendations are provided in Section 5. 1.1 Shade Tree Project Overview The Shade Tree Project began in 2013. The program design leverages findings and resources from a state-sponsored study, the Treasure Valley Urban Tree Canopy Analysis, and the Arbor Day Foundation’s Energy Saving Trees program (RFP p. 1). To qualify for this program, IPC customers must live in Ada or Canyon County in the Treasure Valley Area (Project Handbook 2014, Section 1, p. 13). Program participants must also have the legal right to plant trees on the property and have enough space for a mature, large tree. 1.2 Process Evaluation Methodology Process evaluations focus on ways to improve overall program operations by reviewing critical documents, program databases, and customer contact and follow-up procedures. Process evaluations also include feedback mechanisms from the key groups, usually from in-depth interviews with key program staff. Table 1 summarizes the process evaluation activities Johnson Consulting Group team members completed to evaluate the Shade Tree Project. Of note, this process evaluation reviewed the survey feedback from customers. However, no formal customer surveys for this program have been fielded; this is a research methodology that should be used in future process evaluations. Shade Tree Project Johnson Consulting Group 2014 2 Table 1: Comparison of Process Evaluation Objectives to Completed Process Evaluation Methodologies The process evaluation addressed the following critical research questions, as summarized in Table 2. Table 2: Summary of Key Research Questions Research Area Key Research Questions Specific Program Characteristics What types of trees were provided to the customers? How many trees were not picked up at the events? Effectiveness of Program Operations & Delivery Has this changed since program launch? Is the program performing as expected based on the perceptions from the staff? Overall, how satisfied are customers with the program delivery methods and educational materials? Effectiveness of Marketing and Outreach Activities How effective was the targeted marketing approach? How effective were the materials in identifying the key messages regarding tree planting and care? How can these materials and outreach activities be improved? Participant Decision- Making Process Please describe the participation process. Why do program participants decide to participate? Barriers to Program Participation What are the barriers to program participation? Areas for Area Program Improvement How can IPC staff improve its programs, in terms of design and delivery? Process Evaluation Objective Task 2.1 Review Program Materials Task 2.2 Review Program Database Task 2.3 Conduct In- Depth Interviews Task 2.4 Develop Program Flow Diagram Program Design (e.g., mission, logic, use of best practices) ✔ ✔ ✔ ✔ Program Implementation (e.g., quality control, operational practice, marketing and outreach) ✔ ✔ ✔ ✔ Customer Education ✔ ✔ Program Administration (e.g., oversight, staffing, management, training, documentation and reporting) ✔ ✔ ✔ ✔ Participant Satisfaction ✔ ✔ Recommendations for Program Improvement ✔ ✔ ✔ ✔ Shade Tree Project Johnson Consulting Group 2014 3 2 Process Evaluation Key Findings This section summarizes the key findings from the process evaluation activities that included the review of program materials, review of the program database, and in-depth interviews with key staff involved in program implementation as well as secondary research regarding similar program best practices. 2.1 Review of Program Materials The team reviewed the following materials received from IPC staff:  Shade Tree Project Handbook, updated June 2014  Participation Contracts  Federal Grant Application  i-Tree Ecosystem Analysis: Treasure Valley, Urban Forest Effects and Values, October 2011  Treasure Valley Urban Tree Canopy Assessment, October 2013 Update (Plan-it GEO,) for the Department of Lands, Idaho Community Forestry (CF) Program  Examples of Educational Handouts  Results from the customer surveys conducted after the Fall 2013 and Spring 2014 offerings  Samples of Marketing Materials  Sample Tree Cards Technical Assessments Regarding Shade Tree Potential The TV region is located in the southwestern region of Idaho. It is an arid valley. The project spans two counties, Ada and Canyon, and includes nine municipalities and 40 percent of the state’s total population (i.e., 600,000 residents) (TV Canopy Assessment, p. 1, Federal Grant Application, p. 1). The key findings from the tree canopy survey3 found that the TV region was ideal for a shade tree project. Currently, trees cover 7.3 percent of the area while the avoided carbon emissions are 1,280 carbon emissions, valued at $23,600 annually (i-Tree Analysis, 2011, pp. 2, 9). In addition, the ecosystem analysis provided useful benchmarks for IPC to consider when developing the Shade Tree Project, as summarized in the following two tables from this report (pp. 15-16). 3 This specifically refers to the findings from the i-Tree Ecosystem Analysis: Treasure Valley, Urban Forest Effects and Values,, which was part of the overall study described as the Treasure Valley Urban Tree Canopy Assessment)for the Department of Lands, Idaho Community Forestry (CF) Program. Shade Tree Project Johnson Consulting Group 2014 4 Table 3: City Totals for Trees (Source: i-Tree Analysis) Table 4: Per Acre Values of Tree Effects (Source: i-Tree Analysis) Table 5 highlights some of the urban forestry best practice strategies that helped to guide the development of the Shade Tree Project. Shade Tree Project Johnson Consulting Group 2014 5 Table 5: Urban Forestry Management Best Practice Strategies and Results (Source: i-Tree Analysis) The Treasure Valley Urban Tree Canopy Assessment also included a second technical study4 that was used to inform IPC staff, (see Figure 1). This report provided significant and detailed information about the viability of targeting the TV area to increase the number of tree plantings (pp. 1-2). 4 This specifically refers the following report: Plan-it GEO, Treasure Valley Urban Tree Canopy Assessment, October 2013 Update Shade Tree Project Johnson Consulting Group 2014 6 (Source: Treasure Valley Urban Tree Canopy 2013) Figure 1: Treasure Valley Urban Tree Canopy Assessment Areas The Tree Canopy Assessment included a sample of 250 one-tenth acre plots across the 266 square mile study and a geo-spatial Urban Tree Canopy Assessment (p. 2). The study found that tree cover was at 10 percent, slightly higher than the 7.3 percent estimated by i-Tree. It also identified significant differences in these geographic areas that demonstrate the viability of planting trees in this region (Tree Canopy Assessment 2013, p. 4). More importantly, this assessment provides the documentation needed to ensure that this region had both the capability of supporting a shade tree program as well as offer sizable energy benefits. According to the assessment, 52 percent of the potential planting locations in the TV area are within 50 feet of residential buildings. The study also estimated that each tree could yield approximately $48/year in energy savings (Tree Canopy Assessment 2013, p. 4). The total number of potential western exposure tree planting locations identified in the assessment was 110,692, representing a significant potential for tree planting to promote energy conservation (Tree Canopy Assessment, 2013, p. 48). Table 6 compares the available acreage for tree planning in the TV, while Figure 2 provides an aerial view of the available planting locations. Shade Tree Project Johnson Consulting Group 2014 7 Table 6: Comparison of UTC in Acres for Cities in the Treasure Valley (Source: Treasure Valley Urban Tree Canopy 2013) (Source: Treasure Valley Urban Tree Canopy 2013) Figure 2: Existing UTC and Total PPA for Census Blocks Federal Grant Materials Shade Tree Project Johnson Consulting Group 2014 8 A second key component of the Treasure Valley Urban Tree Canopy Assessment was the development of ArcGIS-based model that maps land use and current tree cover. IPC used these data to identify residential properties with tree planting space to the west (i.e., West, Northwest and Southwest) of the home and thereby it could geotarget its marketing efforts to customers who would receive greatest benefit from a shade tree. IPC staff also worked with key community partners to develop and win a Federal Grant to refine this project going forward. The $300,000 grant was awarded to a project partner, the Southwest RC&D, and will be available in 2015 to help align Idaho Power’s energy saving goals with those of its partners. The grant application provided a summary of the key objectives of the Shade Tree Project. The Shade Tree Project was promoted as a way to partner with key community groups including energy producers, air quality experts, planners and forecasters to design and implement a cost-effective, sustainable, and replicable energy conservation/education program. The goal of the federal grant is to plant 7,500 trees throughout the project and provide a model of the program benefits over time (Federal Grant Application, p. 1). The trees will be planted on sites identified with the highest benefit potential within 240 miles of the TV area (Federal Grant Application p. 5). Shade Tree Project Handbook Materials The program specialist included the findings from the Treasure Valley Urban Tree Canopy Assessment (which included both reports) and the federal grant application in the project handbook materials. The project handbook includes information on how customers participate in the program. For example, customers enroll online using the Arbor Day Energy Savings Tree tool (www.arborday.com/idahopower) and then pick up their trees in person at events organized by IPC staff and staffed by volunteer arborists (Section 1 Project Handbook p. 1). Since customers are responsible for planting their own trees, the project handbook also provides an informative Frequently Asked Questions section which is available at the project website. It also provides an excellent summary of the program rationale, considerations, and basis for offering this program to IPC customers in the TV area (p. 7). In addition, the Program Design Utility Models Section provided a summary of the pros and cons of other utility shade tree project models, which were then used to inform the design of the Shade Tree Project (Section 1b Project Handbook 2014). The project handbook also includes the most recent program modifications designed to lessen the impact of no-shows based on the experiences from the pilot program. These new tactics, as described in the project handbook include (p. 9): Shade Tree Project Johnson Consulting Group 2014 9  Offering a variety of pick up locations, days and times  Sending out reminder letters one week prior to the event, and reminder emails one day prior to customer pick up  Calling no-shows from previous events and informing them of the other events during that offering It also describes a recommended approach to minimize leftover trees while maximizing potential energy savings (Section 1a, p. 11). In addition, the project handbook provides detailed descriptions of each key task related to the program. This included a detailed program timeline (Section 4), which listed key milestones beginning with project initiation through the distribution of the trees to participating customers (Project Handbook 2014, p. 1). Marketing and Outreach According to the Project Handbook, IPC will send out direct mail to 15,000 eligible participants in Ada and Canyon Counties in one mailing. The goal is to enroll 750 program participants. The following text box summarizes the types of information provided to interested customers about this project. Shade Tree Project Johnson Consulting Group 2014 10 Is a shade tree right for your home? This offer is open to Ada and Canyon county residential customers of Idaho Power. You must have the legal right to plant trees on your property and have enough space for a mature, large tree. Is there enough space on the west to northwest side of your property for a large shade tree? Trees grow. The trees offered through this program will grow from 25 to more than 60 feet tall, with a canopy spread of 15 to more than 45 feet. For best summer energy savings, follow these guidelines:  Plant on the west to northwest side of your home.  Plant close enough to your home so the mature canopy will provide the shade you need. However, to prevent branches from impacting your home, plant the tree about half the distance of the mature canopy width from your home.  Ensure trees planted near streets comply with local ordinances, generally about 5 feet from streets and 40 feet from corners.  Ensure trees will not interfere with overhead or underground utilities. Idaho Power recommends planting shade trees at least 35 feet from any overhead power lines.  Consider how the tree might affect visibility, shade nearby flower gardens or impact a neighbor's home. Do you have the resources to plant and care for the tree?  Can you dig a shallow but broad hole, follow proper planting instructions and provide mulch for the tree? Holes should be two to three times the width of the root ball and as deep as the root ball. (Local nurseries and landscapers may provide planting services for an additional fee.)  Do you have the ability to irrigate the planting site to ensure your new tree gets enough water and prune the tree as needed? How much energy will I save? According to the U.S. Department of Energy, a well-positioned tree can save 15 percent or more on energy used for summer cooling. However, savings depends on a variety of factors, including tree height, canopy width and density of canopy. Savings also depends on where the tree is planted, how much of your home is already shaded and how much of your home the new tree shades. The online enrollment tool will help you estimate potential energy savings for your home. Remember, for summer cooling benefits, planting on the west to northwest side of your home is best. For more information, visit www.idahopower.com/shadetree or call 208-388-5948. Shade Tree Project Johnson Consulting Group 2014 11 Shade trees offer many benefits, including energy savings, comfort and enhanced property values. According to the U.S. Department of Energy, shade trees can reduce energy used for summer cooling by about 15 percent or more. Trees also help improve air and water quality. The Shade Tree Project is a limited-time, demonstration project to encourage homeowners to plant shade trees for energy savings. A limited number of trees will be distributed to homeowners to help shade homes and reduce energy use. Idaho Power will evaluate the results and future energy impacts from this demonstration project. The project is open to Idaho Power residential customers living in Ada and Canyon counties. You must have the right to plant trees on the property. How to Participate Consider whether you have an open space on the west to northwest side of your home and if you have the means to plant, water and care for your tree, Enroll Idaho Power has partnered with the Arbor Day Foundation to bring you the Energy Saving Trees online enrollment tool. With it, you'll be able to do the following: Select a tree: There are several species to choose from. Plant smart: Get information on the best planting sites for energy efficiency. You will be asked to map your home to see how energy savings change depending on which side of the home the tree is placed. Although the decision about where to plant is ultimately yours, the future of this program depends on the energy savings, choose the location wisely. Schedule a pickup date: Trees will be available for pick up on the following dates: Thursday, April 17, noon to 7:00 p.m., FarWest Landscape and Garden Center, 5728 State Street, Boise Friday, April 18, noon to 7:00 p.m., Stephens Nursery, 325 N. Middleton Rd, Nampa Friday, April 25, 3:00 p.m. to 7:00 p.m., Bernie Fisher Park, Main Street, Kuna Saturday, April 26, 9:00 a.m. to noon, Kleiner Memorial Park, 1900 N. Records Ave, Meridian Pick up your shade tree at the designated time and location. When you arrive, you'll be able to talk with an arborist, participate in planting demonstrations and get planting and care instructions. Plant your tree as soon as possible to give it the best chance at a long and healthy life. Enjoy the natural beauty and energy savings for years to come. Shade Tree Project Johnson Consulting Group 2014 12 Handouts For the Fall Event, the Shade Tree Project provided comprehensive information on a variety of topics designed to educate program participants about proper tree planting techniques. The information also included several brochures developed by the International Society of Arboriculture (ISA), a non-profit organization dedicated to the care and preservation of shade and ornamental trees. These materials included in-depth discussions on the following topics:  New Tree Planting  Avoiding Tree and Utility Conflicts  Proper Mulching Techniques  Pruning Young Trees The materials delivered detailed information in easy to follow-step-by-step manner complete with illustrations demonstrating the proper techniques. To complement these materials, IPC also developed a brochure explaining why planting trees on the western side of a home offers the highest potential energy savings. The brochure also reinforced several key takeaways from the ISA materials including reminders to plant trees at least 35 feet away from overhead lines and how best to position the tree to provide sufficient shading. Shade Tree Project Johnson Consulting Group 2014 13 Figure 3: Handout - West is Best The handout materials also included a flyer on other IPC energy efficiency programs as part of the overall customer educational materials. For the Spring offering, the staff made slight adjustments to the educational materials and the informational materials were bundled together to allow easier distribution at the event. Events IPC staff used two separate strategies to distribute trees to the program participants. The main delivery model used scheduled events for both the Fall and Spring offerings. Shade Tree Project Johnson Consulting Group 2014 14 Program participants could pre-reserve trees and select a scheduled event to pick up their trees as part of the enrollment process. The events were offered at several different times and locations to facilitate program participation. When participants arrived, they were “checked in” for the event, and given a “tree card” for each tree reserved to ensure they picked up the selected tree. Professional arborists were on hand to assist the customer with the tree and to offer tree and planting care advice. The program participant also received the additional handouts about tree care to reinforce the information provided by the arborist. Based on the experience from the Fall offering, the Shade Tree Project was modified in several important ways as Table 7 illustrates. Table 7: Summary of Shade Tree Project Changes from the Fall to the Spring Offering (Source: Project Handbook, Section 6) Overall, these events had an outstanding turnout and most of the trees were distributed to the customer during these planned events. As described more fully in Section 2.2, the overall no-show rate for these events was between 12 and 14 percent. Table 11 compares the no-show rates and unclaimed tree rates for the Spring events.6 As a way to minimize the overall unclaimed tree rate, IPC staff offered several smaller follow-on workshops, which are described next. Workshops Despite follow-up reminders including a reminder letter and follow-up email, 12 to 14 percent of the participants did not pick up their trees at the assigned event that meant that 10 to 12 percent of the reserved trees were not claimed. 5 This number differs from the information provided in the program handbook as it identifies the total number of trees that were actually available for distribution, which was revised downward from the 1,200 original estimate. 6 This comparison was not available for the fall events. Event Fall 2013 Spring 2014 Total Trees Available 250 1,1625 Maximum Number of Trees per Customer 1 2 Reminders to Customers About Pickup Event 1 (letter) 2 (letter and email) Event Scheduling 4 events over 3 consecutive days 4 events over 10 days Arbor Day Tool Emphasized west/ northwest planting Emphasized west/east planting (used more accurate summer electric rate) Workshops Held After Events to Distribute Unclaimed Trees None 3 Shade Tree Project Johnson Consulting Group 2014 15 Unclaimed trees will reduce the overall energy benefits for this project. Furthermore, since trees are living organisms, they need to be cared for and are not easily moved. They also cannot be stored indefinitely and need to be planted within a short window in the Spring or Fall. As a way to minimize the number of unclaimed trees, IPC staff offered a series of workshops after the main offering concluded in Spring 2014. The workshops were announced via Face- book and through community partners (i.e., cities, counties etc.) Customers pre-registered for the workshop by telephone. For the workshops IPC staff developed a MS PowerPoint presentation (PPT) that summarized information from the ISA brochures as well as provided additional examples of each salient fact. The PPT also provided pictures of tree planting “do’s and don’ts” throughout the presentation to further reinforce the key messaging regarding proper tree care. The PPT also provided summary facts about each eligible tree, including its growth patterns, shape of the tree canopy and coloring (Spring PPT slides, 2014). Figure 4: Workshop Material - Save with Shade After the presentation, workshop participants were invited to choose up to two trees from the unclaimed selection of trees. The workshops had some limited success. A total of 31 customers registered and 21 attended; including five participants who had missed their original tree pickup event. Shade Tree Project Johnson Consulting Group 2014 16 However, the no-show rate was substantially higher for the workshops (32%) compared to the previously planned events. Since IPC offered a variety of tree species, it was not possible to anticipate which trees would go unclaimed. Since these were “leftover trees,” the selection was more limited. Despite being told about the participation process, several workshop participants were upset that they could not get their first choice of tree species. In addition, the participants were impatient with the selection process. Since the IPC staff was focused on addressing customer questions and managing the event, not all trees distributed at this workshop were recorded. This created some gaps in the program tracking database. Each workshop also provided an opportunity for customer feedback. A small workshop evaluation form was given to participants to gauge the effectiveness of this option and the value of the information provided. This evaluation was different from the main program evaluation focusing just on the workshop content and structure (Project Handbook Section 6, Evaluation pp. 9-10). 2.2 Summary of the Shade Tree Project Customer Surveys At the end of the Fall and Spring offerings, customers participating in the main program (i.e., Arbor Day enrollment tool, event pickup) were emailed a survey. The survey assessed the participants’ satisfaction with the Shade Tree Project components, identified reasons for participation, and gathered information about their intentions regarding planting the trees they received. A total of 129 participants completed an evaluation of the Fall offering; 349 participants of the Spring 2014 offering provided feedback. Program Awareness The direct mail piece was highly effective in generating program awareness between both groups with 77 percent of the Fall participants and 61 percent of the Spring participants recalling receiving a letter from IPC. Table 8 summarizes these findings. Table 8: Comparison of Ways Attendees Heard about the Program Fall 2013 Spring 2014 Method Number Responding Percent Responding Number Responding Percent Responding Letter from Idaho Power 99 77% 214 61% Friend or relative 17 13% 101 29% Idaho Power Employee 12 9% 9 3% Neighbor 1 1% 7 2% Other 2 2% 22 6% Total Respondents 129 100% 349 100% (Sources: Fall 2013 and Spring 2014 Survey) Shade Tree Project Johnson Consulting Group 2014 17 Reasons for Participation As Figure 5 shows, the primary reason motivating program participation was to receive a free tree (mentioned by 39% of the total respondents) or they wanted a tree (41% of the total respondents). In addition, 38 percent of all the respondents reported that they wanted to reduce their energy bills. (Sources: Fall 2013 and Spring 2014 Surveys) Figure 5: Primary Reason for Participating in the Shade Tree Project These comments further illustrate this finding: “I've been wanting a shade tree for a very long time and yes, it was free.” “I was hoping to add more shade to my property along with wanting to already purchase a tree. Getting offered one for free was an awesome deal” “We have been wanting to add shade trees to our property” Barriers to Tree Planting Cost remains the biggest barrier to planting shade trees on their own, according to the feedback from the participants (see Table 9). Shade Tree Project Johnson Consulting Group 2014 18 Table 9: Barriers to Planting Trees Earlier Fall 2013 Spring 2014 # of Responses % Responding # of Responses % Responding Cost 68 53% 185 53% Lack of knowledge 10 8% 52 15% Time 24 19% 37 11% Other 26 20% 73 21% Total Respondents 128 100% 347 100% (Sources: Fall 2013 and Spring 2014 Surveys) Assessment of Online Enrollment Overall feedback for the online enrollment tool was positive. Nearly two-thirds (62%) of all the survey respondents reported spending 10 minutes or less with the online enrollment tool (see Figure 6). (Source: Fall 2013 and Spring 2014 Survey) Figure 6: Time Spent with the Online Enrollment Tool Furthermore, nearly three quarters of survey respondents from the Fall and Spring time periods reported that the online enrollment tool was very easy to use (see Figure 7). 68% 27% 4% 2% 0% 60% 31% 7% 1% 1% 10 minutes of less 11-20 minutes 21-30 minutes 31- minutes or more Not applicable Time Spent with the Online Enrollment Tool Fall 2013 Percent Responding (n=128)Spring Percent Responding (n=347) Shade Tree Project Johnson Consulting Group 2014 19 (Source: Fall 2013 and Spring 2014 Survey) Figure 7: Ease of Using the Online Enrollment Tool Program Satisfaction Overall, the project participants reported high satisfaction rates for the Shade Tree Project. However, the satisfaction questions were inconsistent across events so it is not possible to compare the results. Table 10 summarizes the satisfaction rates captured for both offerings from the surveys. Table 10: Satisfaction with Program Components Fall 2013 How much do you agree with the following statements: Strongly agree Somewhat agree Somewhat disagree Strongly disagree Total Respondents I am satisfied with the Shade Tree Project pickup event 93% 7% 0% 0% 340 It was easy to plant my shade tree 90% 10% 0% 0% 339 I would recommend the Shade Tree Project to a friend or relative 95% 4% 0% 0% 339 I am satisfied with my overall experience with the Shade Tree Project 93% 6% 1% 0% 337 Total Number of Respondents 340 Spring 2014 Survey Question Very satisfied Somewhat satisfied Somewhat dissatisfied Very dissatisfied Total Respondents Overall, how satisfied were you with the Shade Tree Project pickup event? 85% 12% 3% 0% 130 Survey Question Very Easy Somewhat Easy Somewhat difficult Very difficult Total Respondents Overall, how easy was it for you to plant your shade tree? 69% 28% 3% 0% 127 (Source: Fall 2013 and Spring 2014 Surveys) 73% 22% 5% 0% 72% 24% 2% 1% Very easy Somewhat easy Somewhat difficult Very difficult Ease of Using the Online Enrollment Tool Fall 2013 Percent Responding (n=128)Spring Percent Responding (n=346) Shade Tree Project Johnson Consulting Group 2014 20 The participants were also very satisfied with the planting care education they received at the pickup events (see Figure 8). During both the fall and spring periods, half (48% and 56% respectively) of respondents felt that the planting depth was the more valuable piece of information they received. (Sources: Fall 2013 and Spring 2014 Surveys) Figure 8: Satisfaction with Planting Care Information Most participants provided positive feedback regarding the pickup events, as the following excerpts illustrate. “The pickup event was very well organized and informative. The software tool for tree placement was great.” “Tree was free and in an easy location to pick up. Also able to pick from several varieties and the people were very knowledgeable and helpful.” “Thrilled to have a free tree to shade my very sunny back yard! I liked the informative education I received when picking up the tree. Thank you so very much!” However a few respondents were dissatisfied with the quality of the trees provided from IPC. “The trees were too small and will take forever to grow.” “I was disappointed with the maturity of the tree. To be considered for energy conservation shading the tree would need to mature 10-15 more years.” 90% 9% 1% 1% 87% 11% 1% 1% Very satisfied Somewhat satisfied Somewhat dissatisfied Very dissatisfied Satisfaction with Planting Care Information Fall 2013 Percent Responding (n=128)Spring Percent Responding (n=355) Shade Tree Project Johnson Consulting Group 2014 21 Database Review Another critical task for this process evaluation was to carefully review the program database to determine if it is adequately capturing the key components necessary to document important program metrics. Fall 2013 Key Results There were a total of 250 trees reserved by participants at the Fall 2013 offering. Each participant could reserve one tree. The disposition of the trees reserved at the Fall 2013 events were recorded inconsistently in the program database. However, the review confirmed that while there was initially a total of 37 trees that were not picked up by customers at the planned events, seven of these trees were later retrieved by the customers at a subsequent event. Therefore, there were a total of 30 trees that were not claimed by the participants during the Fall event and were subsequently donated. Table 11 and Figure 9 summarize these findings. Table 11: Disposition of Trees at the Fall 2013 Events Event Location Number of Trees Reserved No-Show at the Events Boise 79 9 Kuna 29 3 Meridian 83 16 Nampa 59 9 Total 250 37 Number of customers that picked up tree at a later event 7 Total No Show 30 (Source: PY2014 Shade Tree Project Database) (Source: PY2014 Shade Tree Project Database) Figure 9: Comparison of Number of Trees Reserved vs. Picked Up for the Fall Events 62 65 63 60 57 51 60 52 Frontier Elm Moraine Sweetgum Northern Red Oak Redmond Linden Comparison of Number of Trees Reserved vs. Picked Up for the Fall Events Number Reserved Number Pick Up Shade Tree Project Johnson Consulting Group 2014 22 As Table 12 shows, about one-half of the program participants self-reported their tree planting locations in the follow-up survey.7 These results were compared to the original planting locations recorded in the online enrollment tool. Therefore, these findings represent only 50 percent of the trees that were actually planted; however they do provide some important trends that should be confirmed in subsequent on-site verification. Most of the survey respondents reported planting trees in locations that would optimize energy savings, such as the West (25%), the Southwest (19%) or Northwest (30%) 8 orientations. However, these survey respondents reported some variances from their original location with a notable percentage of the trees now being planted with Southwest orientation (19%) compared to the original estimate (4%). Table 12: Comparison of Planned vs. Actual Planting Directions from the Fall Events Direction of Tree Planted Planned Location From Home % of Total Actual Planted from Self- Report Customer Surveys % of Total East 5 2% 7 6% North 37 15% 4 3% Northeast 12 5% 7 6% Northwest 97 39% 38 30% South 5 2% 8 6% Southeast 14 6% 7 6% Southwest 9 4% 24 19% West 71 28% 31 25% Total 250 100% 126 100% (Source: PY2014 Shade Tree Project Database) While the other locations do provide some energy savings benefits, maximum energy savings come from those locations with a western orientation, as highlighted in IPC’s customer educational materials. Therefore, it will be important for IPC to verify these locations through follow-up site visits to ensure that these trees are planted in locations that maximize energy savings. Spring 2014 Key Results Unlike the Fall offering, program participants could reserve up to two trees at the Spring offering thus increasing the overall potential number of shade trees planted for this project. Ninety-eight percent of the trees were distributed at events held at various locations throughout the two-county area and accounted for the majority (n=619) of participants during the spring 2014 timeframe. 7 Planting locations were also reported in the program database; however there were several gaps in this information and therefore was not viewed as a reliable source to document post-planting location. 8 Note: Idaho Power’s definition of “West” is based on the energy-savings tree tools identified that Northwest, West and Southwest locations all provide maximum energy savings. Shade Tree Project Johnson Consulting Group 2014 23 IPC staff also held three other workshops that distributed a total of 27 trees to 16 participants (see Table 13). Table 13: Comparison of Planned vs. Actual Attendance Rates at the Spring Events Event Location Number Participants Enrolled Number Participants Attended Difference % Difference Boise 271 225 46 17% Kuna 89 74 15 17% Nampa 177 159 18 10% Meridian 158 140 18 11% Total 619 Customers Who Attended a Later Event* 21 Total 695 640 55 8% *These are customers that missed their designated event but then attended a later event or workshop and ultimately got their tree. Table 14 summarizes the number of trees that were both planned and actually distributed at the Spring events. Table 14: Comparison of Planned vs. Actual Tree Distribution at the Spring Events Event Location Trees Reserved Trees Distributed Difference % Difference Boise 435 370 65 15% Kuna 146 125 21 14% Nampa 298 277 21 1% Meridian 258 231 27 10% Total at Events 999 Trees Picked up at a Later Event* 32 Total 1,137 1031 138 12% *These are customers who missed their designated event but then attended a later event or workshop and ultimately got their tree. As Table 15 shows, one-third of the Spring participants received one tree while two-thirds received two trees. Table 15: Distribution of Number of Trees Picked Up by Customers at the Spring Events Number of Trees Number of Customers 1 206 2 413 Grand Total 619 (Source: PY2014 Shade Tree Project Database) The Spring Events offered a much wider variety of trees to distribute to participants, thus giving them more options in selecting either one or two trees as Table 16 shows. This also led to an uneven distribution of trees, which created some frustration at the follow-up workshops as described in Section 2.1. Shade Tree Project Johnson Consulting Group 2014 24 Table 16: Types of Trees Distributed Spring 2014 by Species Tree Species Tree 1 Tree 2 Total Heritage River Birch 136 61 197 Northern Red Oak 16 31 47 Red Maple Armstrong 28 8 36 River Birch Clump 77 14 91 Sourwood 33 54 87 Swamp White Oak 113 133 246 Tulip Tree 72 46 118 Worplesdon Sweetgum 152 72 224 Unknown 6 6 12 633 425 1,058 (Source: PY2014 Shade Tree Project Database) After the planned events, IPC had a total of 103 trees remaining from the original reserved total of 1,134. Of these, 27 were distributed after the offering through the additional workshops as Table 17 shows. Table 17: Distribution of Additional Trees at Follow-Up Workshops Workshop Location # Registered # Attended # Trees Distributed Boise 7 4 5 Nampa 12 10 18 Kuna 4 2 4 Total 23 16 27 (Source: PY2014 Shade Tree Project Database) Figure 10 summarizes the total number of reserved trees that IPC distributed (n=1,058), either during a planned event or at a follow-up workshop while 76 (7%) were donated to municipalities and local public schools for planting. (Source: PY2014 Shade Tree Project Database) Figure 10: Distribution of Reserved Trees at the Spring Events Distributed 93% Leftover 7% Disposition of Reserved Trees for the Spring Events (n=1,137) Shade Tree Project Johnson Consulting Group 2014 25 Table 18 summarizes the location in which the Spring 2014 participants who registered via the main program model (Arbor Day Enrollment tool and pick up at event) planned on planting their trees. These data are based on evaluating the property map used during program enrollment. However, a small percentage of these tree locations (5%) were not identified and therefore should be verified through either customer follow-up surveys or on-site verification. As this table shows, most participants (51%) planned on locating their trees with a western orientation, either by planting the trees with West (37%), Northwest (7%) or Southwest (7%) orientation. But there were a significant number of customers (46%) who did not plan on locating their trees to maximize energy savings, including customers who planned on planting their trees with East (15%), South (10%), Southeast (4%) or Northeast (3%) orientation. Table 18: Summary of Participants’ Planned Planting Directions from Program Database Planned Tree Planting Direction Tree 1 Tree 2 Total % of Total East 94 66 160 15% North 61 1 62 6% Northeast 27 8 35 3% Northwest 36 36 72 7% South 62 44 106 10% Southeast 24 14 38 4% Southwest 42 27 69 7% West 249 147 396 37% Unknown 15 37 52 5% Total 633 425 1058 100% (Source: PY2014 Shade Tree Project Database) Although IPC offers program participants flexibility in selecting the location for planting these trees, these findings suggest that this project may be at risk for lower than expected savings and cost effectiveness results. Therefore, IPC should continue to promote the “West is Best” planting locations in its program outreach messaging while monitoring closely the actual planting locations of these trees to ensure that IPC is generating as much energy savings as possible from this project. An email survey was sent to participants approximately one month after the last distribution event. A total of 338 participants responded to this survey that included questions about the actual location in which the trees were planted. Since the survey did not identify the number of total trees planted by these respondents, the actual planting locations of the majority of trees distributed during the spring events (n=720) were not confirmed in this survey (see Table 19). Shade Tree Project Johnson Consulting Group 2014 26 Table 19: Summary of Participants’ Actual Planting Directions from Follow-Up Surveys Actual Tree Planting Direction Total % of Total East 25 7% North 13 4% Northeast 18 5% Northwest 42 12% South 36 11% Southeast 24 7% Southwest 56 17% West 124 37% Grand Total 338 100% (Source: PY2014 Follow-Up Surveys) For the program participants who did respond to the online survey, the majority indicated that the trees were planted West (37%), Southwest (17%) or Northwest (12%) direction. These locations all offer significant energy savings. Similar to the results from the Fall Events, about one-quarter of the participants (27%) planted their trees in locations that will not maximize energy savings. Qualitatively, these results suggest that some program participants are heeding IPC’s guidance by changing their planned locations to put the trees in a more westerly orientation as illustrated by the slight decline in the percentage of trees actually planted in the East and the slight increase of the percentage of trees planted in the Southwest (see Figure 11). (Sources: PY2014 Shade Tree Project Database and PY2014 Follow-Up Surveys) Figure 11: Comparison of Planned vs. Actual Planting Locations from the Spring 2014 Events However, these results do not account for the majority of trees distributed at the Spring 2014 events, so IPC should follow up with all customers to determine the actual location of these trees. These follow up activities, which should include specific survey questions 15% 6% 3% 7% 10% 4% 7% 37% 7% 4% 5% 12% 11% 7% 17% 37% East North Northeast Northwest South Southeast Southwest West Comparison of Planned vs. Actual Planting Locations from Spring 2014 Events Planned (n=1058)Actual (n=338) Shade Tree Project Johnson Consulting Group 2014 27 designed to identify the disposition of each tree received by the program participant, could be supplemented with a statistically valid sample of on-site visits to verify the tree locations. In this way, IPC would have greater insight into the actual energy savings that the Shade Tree Project is contributing to achieving IPC’s overall DSM goals. 2.3 IPC Staff Interview Summary Findings As part of the process evaluation, the Johnson Consulting Group team interviewed the program specialist responsible for the Shade Tree Project. Program History This program was developed based on the programs specialist’s previous experience with air quality work so she was aware of the energy and environmental issues created during hot summer days. She also learned that the Idaho Department of Lands was conducting a tree canopy study to determine environmental impacts of trees including energy savings. As part of this survey, the Department of Lands also developed a GIS mapping tool that identified all potential areas for tree planting including parks, lots, roads, and housing tracts. This information was then incorporated into identifying the customers with the best planting locations and targeting the marketing and outreach activities toward them. The Shade Tree Project design was developed through an internal working group at IPC, which included staff from several departments including rates and regulatory, energy efficiency, sustainability, and marketing. The group also included external stakeholders who are municipal arborists involved in urban forestry projects throughout the region. Many of the external stakeholders who are trained arborists later helped out at the pickup events. The program specialist also researched other shade tree program designs currently used by electric utilities throughout the United States such as those used by Arizona Public Service (APS) and San Diego Gas & Electric. However, these utilities rely on a different model that would not fit with the specific IPC program requirements. The program specialist also discovered that the program run by Sacramento Municipal Utilities District (SMUD) is not cost-effective as they allow customers to receive up to 10 trees but few of these trees are actually planted, leading to high tree mortality rates. The SMUD staff also hand delivers trees, increasing program costs. Therefore, the program specialist explained that the IPC program was designed to be more cost-effective by using an event delivery model and limiting the number of trees available to program participants. In addition, the APS Shade Tree Program reported a higher no show rate for pickup events compared to the rate for the IPC program. IPC staff took a proactive approach to minimizing the no-show rates by calling customers who reserved trees and inviting them to pick up their trees at an alternative event. This diligent follow-up increased the overall Shade Tree Project Johnson Consulting Group 2014 28 number of trees that were given to customers and minimized the number of no-shows significantly9. Using feedback from local experts, and the information gained from the review of other programs and best practices, IPC’s Shade Tree Project launched its first offering in the fall of 2013. Marketing and Outreach As a way to identify potential program participants as well as ensure that the program targeted the two-county area, the program specialist modified the GIS tool to incorporate customer account data. This change made it easy to identify eligible customers. “The Department of Lands developed this GIS tool that had these layers that indicated where trees could still be planted in the two-county area. Then, ICP created an overlay with customer data to identify customers with space on the west side of their homes, with irrigated land and have a lot with the proper dimensions to plant trees.” The program specialist used this information to create a targeted mailing list. For fall 2013, 6,000 pieces were mailed to recruit 250 participants. A total of 167 customers enrolled as a result of that mailing, yielding an average response rate of 2.8 percent. Based on the experience gained during the first year of the program operation, IPC staff fine- tuned the direct mail approach to generate more potential customers in the first mailing. The Spring 2014 mailing was significantly larger, with IPC sending out direct mail letters to approximately 13, 769 customers in three batches. The goal was to attract approximately 500 customers who combined, could plant up to 1,000 trees. However, limiting the target market was challenging as the Shade Tree Project generated interest from customers who were not identified as prime candidates by the GIS study. Enrollment Process The enrollment process is scheduled to begin approximately six weeks prior to the events, in the fall and spring every year. Similar to other shade tree programs, IPC uses the enrollment tool developed by the Arbor Day Foundation. This tool, based on the U. S. Forest Service model called i-Tree, calculates the total benefits that trees provide beyond energy savings, such as improved air quality, and reduced carbon emissions. Customers may enroll either online or call the program specialist directly and she will enroll them in the program over the telephone. 9 The results of these additional follow up efforts are documented in Tables 13 and 14. Shade Tree Project Johnson Consulting Group 2014 29 Customer Events In both the Fall and Spring offerings, customers were required to pick up trees at one of three to four prescheduled events that were heavily staffed with volunteer arborists. Each event attracted 300 to 400 customers. “Arborists helped participants identify what type of tree goes to each customer and then spent about 10-15 minutes explaining to the customer everything they needed to know about how to plant a tree successfully.” The arborists provided detailed information about how deep to plant the tree, watering guidelines, staking and other critical information. The information was consistent with the ISA’s Planting and Care Guidelines. Customer Education The Shade Tree Project incorporates community-based social marketing tactics by combining the tree delivery with customer education. In addition, the social cues from the events further reinforced the “prestige factor” because these participants were able to participate in a socially important program. Lessons Learned from the Project Based on the experience gained from the first year, the Shade Tree Project was modified to address the issues regarding tree oversubscription that resulted in some customer frustration at the follow-up workshops. Going forward, IPC staff will offer a broader selection of trees as well as ensure that each type of tree is offered in the same quantity. However, ordering equal number of trees for each species requires considerable advance planning. The tree growers require orders of at least three years in advance and the trees selected for this program must be well suited for the soil type and condition in the TV area. Quality Assurance/Quality Control (QA/QC) Currently the program does not have a QA/QC component in place. However, the program specialist hopes to address this program gap by conducting site visits in 2015. The QA/QC plan includes hiring a horticultural intern who would be responsible for following up on the trees planted in the program. Another critical issue is to ensure that all of the trees ordered by IPC for the program are eventually planted by IPC customers. Last year, the Shade Tree Project donated all of the extra trees to the City of Boise and other local municipalities for planting. Shade Tree Project Johnson Consulting Group 2014 30 Areas for Program Improvement The program specialist has identified several areas for program improvement. These include streamlining the online enrollment tool even further to make it easier for customers to participate in the project. The Shade Tree Project is making adjustments to ensure that there will be equal amounts of trees available by sending out one mailing to all eligible customers at once. In addition, the program specialist is investigating the best way to calculate the carbon credits associated with the program. Shade Tree Project Johnson Consulting Group 2014 31 3 Program Flow Diagram Based on the information from the staff interviews, the Johnson Consulting Group team developed a program flow diagram documenting the customer participation process. It also highlights in red areas the recommended program enhancements regarding QA/QC and program tracking. Figure 12: Program Flow Diagram Shade Tree Project Johnson Consulting Group 2014 32 Assessment of the Program Enrollment Process As part of the process evaluation, the evaluation team tested the online enrollment process. The IPC staff provided test data so the evaluators could experience the entire enrollment process from the participant’s perspective. The online enrollment tool developed by the Arbor Day Foundation is impressive. Adding in the layering to identify a specific house was most helpful. The online tool allows the user to experiment with different scenarios in both selecting different tree species and placing them at various locations on the property. The messaging “West is Best” was reinforced throughout the online experience both regarding potential tree placement and in the estimated energy savings provided to the program participant. Once the trees are selected, the participant receives an online verification message within a few minutes. Overall, the online enrollment tool is easy to use and is a valuable feature of the Shade Tree Project. Shade Tree Project Johnson Consulting Group 2014 33 4 Comparison with Urban Planting Program Best Practices As part of the process evaluation, the Johnson Consulting Group team also reviewed several urban planting best practices and EM&V reports on shade tree programs in other jurisdictions. Table 20 compares the best practices identified in the literature review with the current program operations used in IPC’s Shade Tree Project. As this table shows, IPC has implemented the majority of these program best practices both in the initial design and through ongoing program operations. Table 20: Summary of Shade Tree Best Practices Program Best Practice Incorporated into IPC's Shade Tree Project Establish a core group to plan, build coalitions, and forge partnerships ✔ Develop program objectives that are measurable in real time ✔ Foster direct participation among community members to develop local partnerships ✔ Nurture volunteers to maintain long-term commitment ✔ Obtain high-quality nursery stock in order to enhance retention ✔ Develop a list of recommended trees that perform best in alternative situations ✔ Commit to long-term stewardship (inspection, maintenance to maximize survival and growth) ✔ Pre-screen applicants to minimize free riders  Plant trees in every vacant tree-planting lot ✔ Plant larger scale shade-tree varieties ✔ Provide diversity in tree inventory ✔ Properly maintain trees to current ISA standards  Well-developed program materials and marketing ✔ Offer a required workshop or video presentation to learn about tree planting, care & maintenance ✔ Provide efficient transfer of trees ✔ Conduct follow up evaluation of program effectiveness ✔ = does not comply with best practices (Sources: Modified and expanded from i-Tree Analysis, Redwood City Tree Best Practices & Zeebee Associates 2006) This review identified only two areas in which the current Shade Tree Project operations could improve: pre-screen applicants to minimize free riders and implement an ongoing QA/QC tracking system to monitor planting practices and tree health. Of note, Zeebee & Associates (2006)’s evaluation of the San Diego Cool Communities Shade Tree Program identified high rates of free ridership10 and tree mortality, which significantly lowered the energy savings estimates from the program. 10 Zeebee & Associates calculated two different high free ridership rates between 73 to 89 percent but the findings were likely to have measurement error and could not be validated independently. However, these programs do have a potential for high free ridership and therefore the program should include strategies to screen out potential participants who plan on planting trees on their own (Zeebee & Associates 2006, pp. 26-28). Shade Tree Project Johnson Consulting Group 2014 34 Therefore, it is important that the Shade Tree Project develops a strategy to pre-screen the proposed planting location during the online enrollment period. In addition, the Shade Tree Project should implement an ongoing QA/QC process to verify tree planting locations and monitor tree health. By implementing these two recommendations, the Shade Tree Project will be operating in a manner consistent with the best practices for shade tree programs. Shade Tree Project Johnson Consulting Group 2014 35 5 Key Findings and Recommendations The findings from the process evaluation activities indicated that overall, the Shade Tree Project is well designed and well managed. The key findings supporting this conclusion are presented next, followed by recommendations on ways to further enhance overall program operations. 5.1 Key Findings IPC successfully leveraged industry best practices to design and develop the Shade Tree Project. The Shade Tree Project’s program design was developed by combining internal resources from a diverse group of IPC staff with input from critical external stakeholders involved in urban forestry projects throughout the region. This shrewd approach provides IPC with a way to refine the program model while using ratepayer funds wisely. IPC staff are responsive and flexible and have adapted this project based on both experience and customer feedback. The staff continues to refine the program delivery model, increasing the number of trees offered to customers, and improving the program marketing and educational materials. In addition, the Shade Tree Project delivery strategy is consistent with the industry best practices for shade tree programs. A total of 1,278 trees have been distributed to the program participants during the Fall 2013 and Spring 2014 offerings. There were a total of 220 trees distributed to participants at the Fall 2013 offering according to the program database. IPC significantly increased tree distribution at the Spring 2014 offering and a total of 1,05811 trees were distributed, according to program records. Most customers followed through on their plans to plant the free trees in a westerly location. However, IPC is not tracking the actual planting locations for all the trees, and this could adversely affect the overall cost-effectiveness of this project. The Fall events survey respondents reported planting trees with West (25%), the Southwest (19%) or Northwest (30%) 12 orientations. The results were similar for the Spring events, in which two-thirds (66%) of the survey respondents reported that they planted trees either facing West (37%), Southwest (17%) or Northwest (12%) location. These locations all offer significant energy savings. However, there is a strong minority of program participants (27% for the Fall participants and 37% for the Spring participants) who are not planting trees to optimize energy savings. 11 This number differs from the information provided in the program handbook as it identifies the total number of trees that were actually available for distribution, which was revised downward from the 1,200 original estimate. 12 Note: Idaho Power’s definition of “West” is based on the energy-savings tree tools and include Northwest, West and Southwest locations that all provide maximum energy savings. Shade Tree Project Johnson Consulting Group 2014 36 Although IPC offers program participants flexibility in selecting the location for planting these trees, these findings suggest that this project may not achieve all of the planned energy savings. The online program enrollment was quick and easy. Nearly two-thirds (60%) of the survey respondents were able to enroll in the program in ten minutes or less. Nearly three quarters (72%) of survey respondents found the online enrollment tool very easy to use. Overall, the participants reported high satisfaction rates for the Shade Tree Project. The participants were very satisfied with both the planting care and education they received at the distribution events. A few respondents were dissatisfied with the quality of the trees provided from IPC because the trees were young and immature. The gaps in the program database may adversely impact the overall cost-effectiveness of this project. The current program database did not track key program metrics consistently. The data are not organized in a manner that is consistent with industry standards and best practices. Currently there is no Quality Assurance/Quality Control (QA/QC) process in place. This is also one of the few areas in which the program does not follow industry best practices. However, the program specialist is currently developing a QA/QC approach that will be implemented in 2015. The Best Practices Review identified that these programs may be subject to high free ridership rates. While the IPC model does address free ridership through an improved delivery model and promoting trees in a specific geographic area; free ridership is an ongoing concern with shade tree program designs. Shade Tree Project Johnson Consulting Group 2014 37 5.2 Recommendations Based on the process evaluation findings, the Johnson Consulting Group evaluation team has also developed the following recommendations to further improve current program operations. IPC staff should standardize the current program evaluation questionnaires to allow for consistent feedback and tracking across all program events. This includes asking questions to all customers assessing satisfaction, determining the actual planting locations for all trees provided, and exploring more fully the reasons for participation. IPC staff should develop a pre-screening tool to maximize energy savings potential at the initial application stage. Given both the survey responses and the experience with other shade tree programs, IPC staff should try to maximize energy savings at the initial screening by incorporating the strategies used by other shade tree programs such as pre- screening out customers who do not intend to plant trees facing West, Northwest or Southwest on their property. IPC staff should also assess actual free ridership rates through customer surveys in future program evaluations. IPC staff should implement a QA/QC process to provide ongoing tracking of the distributed trees. This QA/QC process should include follow up with all program participants a sample of on-site visits to verify planting orientation and tree health. This QA/QC process can also help to fill in the gaps by providing more accurate estimates of actual tree planting locations, and therefore provide a more accurate estimate of overall program effectiveness. The Shade Tree Project should develop a standard database that consistently tracks the disposition of trees, and tracks key program metrics in a standard manner. As this program evolves from a pilot to a full-scale program, it is critical to develop a standardized program tracking tool that tracks key program milestones, customer feedback, and electric and non-electric savings and allows easy comparison between offerings. In this way, IPC will be able to track this program more in a more transparent manner, which may further enhance its overall cost-effectiveness. IPC staff should try to quantify the non-electric benefits associated with this program as a way to enhance its overall cost-effectiveness. The technical assessments included detailed models demonstrating the significant non-electric benefits that shade tree programs provide. Therefore, IPC staff should leverage this information and include the quantification of program non-electric benefits attributed to this project, including reductions in carbon emissions, carbon sequestration and other benefits quantified in the i- Tree Analysis. Shade Tree Project Johnson Consulting Group 2014 38 References International Society of Arboriculture (ISA) Tree Care Booklets 2011: Avoiding Tree and Utility Conflicts New Tree Planting, Proper Mulching Techniques, and Pruning Young Trees. i-Tree Ecosystem Analysis: Treasure Valley, Urban Forest Effects and Values, October 2011. Plan-it GEO, Treasure Valley Urban Tree Canopy Assessment, October 2013 Update (Plan-it GEO,) for the Department of Lands, Idaho Community Forestry (CF) Program. Redwood City CA Tree Management Practices, Policies and Procedures, 2012. Shade Tree Project Handbook, updated June 2014. Zeebee & Associates, 2006, Final EM&V Report for San Diego Cool Communities Shade Tree Program, (CPUC 1306-04) CALMAC Study ID: SDR0006.01, November. Idaho Power Company Supplement 2: Evaluation SUCCESS STORIES Table 5. 2014 Success Stories Title Program Author A chilling story of ON Semiconductor and Idaho Power incentives Custom Efficiency Idaho Power Commercial Creamery of Jerome sees the light on saving energy Custom Efficiency Idaho Power CSHQA architects and engineers design sustainability into their own offices Building Efficiency Idaho Power Future brightens, energy savings soar for Boise’s Riverside Hotel Custom Efficiency Idaho Power How to make your lighting system more energy efficient without changing your lights Custom Efficiency Idaho Power Industrial detergent manufacturer cleans up with Idaho Power Easy Upgrades incentive Easy Upgrades Idaho Power A lesson in saving energy courtesy of the Notus School District Custom Efficiency Idaho Power More efficient lighting allows Blake Trailers to pull less electricity Custom Efficiency Idaho Power North Star Charter School graduates to a better lighting system Easy Upgrades Idaho Power Teaming up to save money and improve lighting at the Public Safety Building Custom Efficiency Idaho Power Using less energy to create better lighting is a win/win for Riverstone International School Easy Upgrades Idaho Power *All success stories written under contract with Writers, Ink. LLC. Demand-Side Management 2014 Annual Report Page 1037 Supplement 2: Evaluation Idaho Power Company This page left blank intentionally. Page 1038 Demand-Side Management 2014 Annual Report A chilling story of ON Semiconductor and Idaho Power incentives Why chillers are such a hot topic The equipment used to create the cold water is known as a chiller, and the water that comes out of it not only regulates temperature and humidity but is used to cool the wafer processing equipment in the clean room. “Basically, if we lost our chilled water system,” Hoffer explained, “we’d have to shut the plant down.” A “clean room” in a semiconductor (computer chip) maker is one of the most tightly controlled manufacturing environments on the planet. Workers must wear “clean suits” so their bodies do not emit particles (i.e., hair, sodium, skin cells) that contaminate the microscopic circuitry on the chips. The amount of dust in the air is limited to one particle per cubic meter. And the temperature and humidity are maintained at very specific levels. “We keep our clean rooms tightly controlled for temperature and humidity,” said Bretton Hoffer, the facility mechanical engineer at ON Semiconductor’s Pocatello fabrication facility. What kind of technology allows ON Semiconductor to maintain these unwavering temperature and humidity levels 24/7/365? “We have three 1,200-ton chillers connected in parallel that provide chilled water to our process cooling water and HVAC systems,” Hoffer explained. “We run our new 19XR chiller 93 percent of the time. During those few times of the year when outside humidity is high, we’ll put a second chiller online to handle the greater latent load.” The project As part of the qualification process related to a project for one of their new customers, ON Semiconductor added the 19XR chiller to support the increase in production capacity. The energy savings associated with this project qualified it for an Idaho Power Custom Efficiency incentive. “The incentive was for the energy we saved by running the new 19XR chiller instead of our old chillers,” Hoffer noted. “To achieve the energy savings the incentive is based on, we agreed to run the new chiller more than 93 percent of the time. We still run our old, 1997-vintage 19EX chillers once a month, just to make sure they’re fully functional, since we keep them on-line as backups.” Custom Efficiency For Commercial and Industrial Projects The savings The new chiller is 20 percent more efficient than the two older chillers, reducing the plant’s annual chiller-based energy expenditure by 774,822 kilowatt-hours (kWh). Purchase and installation costs for the project, which included harmonic mitigation equipment, totaled $473,211, of which $286,927 qualified for the Custom Efficiency incentive. The latter figure reflects the difference between the costs of a standard chiller ($193,671) and the premium chiller ON Semiconductor installed. As a result, it received an incentive payment of $92,979. Estimated savings for ON Semiconductor’s chiller upgrade project Estimated kWh Savings/Year Project Cost Estimated $ Savings/Year Idaho Power Incentive Customer Out-of-Pocket Payback (years) 774,822 $289,540 $42,615 $92,979 $196,561 4.6 Source: Idaho Power ON Semiconductor Chiller Replacement Report IND0949 Uncommon savings are quite common Saving energy has always been a smart business decision. Now, Idaho Power makes it attainable. Our complete suite of energy efficiency programs provides attractive incentives to commercial and industrial customers who want to use energy wisely and reduce their utility costs. •The Custom Efficiency program offers incentives to large commercial and industrial customers who invest in energy-saving improvements in their facilities. •Easy Upgrades provides financial incentives to commercial and industrial customers who implement qualified energy-saving measures in their facilities. •The Building Efficiency program helps offset the additional capital costs when a company upgrades its planned lighting, cooling, controls, and building shell designs in favor of more efficient components. “The incentive process was straightforward, and the Idaho Power people were easy to work with. It was a great experience.” –Bretton Hoffer, Pocatello Facility Mechanical Engineer, ON Semiconductor idahopower.com/business The above success story was produced in cooperation with, and approval from, ON Semiconductor. How much can your company save? For more information about Idaho Power’s energy efficiency incentive programs, go to idahopower.com/business or call us at 208-388-2323 within the Treasure Valley or 1-800-488-6151 outside of the Treasure Valley. We’ll show you how you can save energy like ON Semiconductor . Commercial Creamery of Jerome sees the light on saving energy Persistence pays Earl agrees that Idaho Power customer service representatives can be a source of “found revenue” for their clients—no matter how long it takes. “Leo Sanchez, our Idaho Power rep, never gave up telling us about the advantages of this rebate program,” he admitted. “‘We’re going to give you cash back to upgrade your facility,’ he’d say. ‘It’ll save both you and us energy.’” But Earl had concerns about the time and money the projects would take. “Finally, when we were putting in 100 horsepower of refrigeration screw compressors, it hit me: I should talk to Leo. The rest, as they say, is a happy ending.” To say Commercial Creamery is a family-run business is an understatement. “My grandfather started working for the company in Spokane in 1920,” said Earl Gilmartin, the corporate engineer at the company’s Jerome, Idaho, plant. “My dad started working for his dad in 1952. Today, you’ve got me; my two sons, William and Bradley, who run things here in Jerome; my kid brother, Peter, who’s VP (vice president) of operations in Spokane; my younger sister, Megan, who’s VP of sales and works out of San Francisco; and my older brother, Michael, who runs the whole company from the Spokane office.” Incentives that get noticed Commercial Creamery manufactures powdered cheese, cream, and butter at plants in Spokane and Jerome. “We don’t do just straight cheeses but usually spice blends,” Earl explained. “Like mac-and-cheese sauce and prepackaged au gratin and scalloped potato mixes. Altogether, we make maybe 1,000 different products.” The company’s Jerome facilities were ready for a lighting retrofit. “Along with the processing plant, we have giant warehouses, coolers, and freezers here,” Earl said. “Some with 30-foot ceilings, and virtually all of them had anything from incandescent lights, to T-12 fluorescents, to metal halide fixtures before we started the retrofit.” It took years, but Leo Sanchez, a customer representative for Idaho Power, convinced Earl to take advantage of the utility’s Easy Upgrades incentive program. The results were gratifying. “Corporate saw that if we spent $10,000 for a lighting project, we’d get a check back for a couple grand or so,” said Earl. “It wasn’t just a $50 gift certificate. That got noticed.” Custom Efficiency For Commercial and Industrial Projects Commercial Creamery phased out most of its less-efficient incandescent fixtures, replacing them with high-efficient T-8, T-5, and compact fluorescent lights, along with a full array of motion sensors. “There might be a janitor’s closet somewhere we missed,” Earl said, “but we’ve converted pretty close to 90 percent of the plant.” The savings The final tally for the nine retrofit projects was $38,482.00. “By the time we were finished, Idaho Power’s Easy Upgrades program had reimbursed us $11,732.00,” Earl pointed out. “So our out-of-pocket was just $26,750.00.” The project saves the company 114,135 kilowatt-hours (kWh) annually. “That’s $5,444.00 per year. So, yeah, we’re pretty happy with the investment,” Earl acknowledged. Commercial Creamery’s estimated savings from participating in Idaho Power’s Easy Upgrades program. Savings (kWh/year) Project Cost Savings ($/year) Idaho Power Incentive Customer Out-of- Pocket Payback (years) 114,135 $38,482 $5,444 $11,732 $26,750 5 Uncommon savings are quite common Saving energy has always been a smart business decision. Now, Idaho Power makes it attainable. Our complete suite of energy efficiency programs provides attractive incentives to commercial and industrial customers who want to reduce their utility costs. • The Custom Efficiency program offers incentives to large commercial and industrial customers who invest in energy-saving improvements in their facilities. • Easy Upgrades provides financial incentives to commercial and industrial customers who implement qualified energy-saving measures in their facilities. • The Building Efficiency program helps offset the additional capital costs incurred as a result of more efficient systems incorporated in the construction of new buildings and major remodels. “Corporate saw that…we’d get a check back for a couple grand or so. It wasn’t just a $50 gift certificate.” –Earl Gilmartin, Corporate Engineer, Commercial Creamery www.idahopower.com/business The above success story was produced in cooperation with, and approval from, Commercial Creamery. How much can your company save? For more information about Idaho Power’s energy efficiency incentive programs, go to www.idahopower.com/business or call us at 208-388-5624 within the Treasure Valley or 1-800-488-6151 outside of the Treasure Valley. We’ll show how you can join smart companies like Commercial Creamery, saving energy and money. CSHQA architects and engineers design sustainability into their own offices Smart building design wins awards CSQHA’s new offices received the City of Boise Building Excellence awards for Best Sustainable Commercial Project and Best Overall Project for 2014. The building is also registered with the U.S. Green Building Council (USGBC). The firm hopes the project can earn the organization’s Leadership in Energy & Environmental Design (LEED™) Platinum certification, the highest rating for sustainability a building can receive. In 1889, William Campbell arrived in Boise, Idaho, from Edinburgh, Scotland, and opened a one-man, one-room architectural firm where he designed such iconic landmarks as the Idanha Hotel. Today, Campbell’s tiny office has grown to 85 talented professionals in six cities who complete hundreds of projects every year. One of their most recent efforts is the conversion of a 20,000-square-foot, brick and cinder-block warehouse in downtown Boise to the firm’s gleaming, new, state-of-the-art office building. Sustainable building design is in CSHQA’s genes “CSHQA was at the forefront of integrated, energy efficient construction when it became a building design factor 30 years ago,” said Ted Isbell, senior project manager at CSHQA and the project’s lead architect. “And we still make our projects as sustainable as possible, which led to our own building.” In CSHQA’s offices you’ll find geothermal heating and radiant cooling, skylights, a heat exhaust system for the computers, thick wall and ceiling insulation, double-pane windows with low-emissive glass, a reflective roof, low-water-use plumbing and landscaping, and—of course— high-efficiency lighting. The Project As they did with all the systems in their renovation, CSHQA looked at a number of different lighting options. “We settled on a combination of passive and active elements,” Ted explained, “that enhance sustainability while qualifying for Idaho Power’s incentives.” Building Efficiency For New Construction and Major Remodels The firm installed T8 fluorescent fixtures in the central studio, 27 different types of LED fixtures throughout the structure, 14 skylights to augment the artificial lighting with natural light, and automated control systems. “The lighting turns off automatically at 6:00 in the evening and on the weekends,” Ted pointed out. “If people want to work after 6:00, they can hit a switch, and the lights come on for another hour.” The savings CSHQA’s energy efficient lighting system includes an overall reduction of installed lighting, more efficient lighting, natural lighting from skylights, and occupancy sensors. The lighting improvements alone will reduce CSHQA’s annual electricity consumption by approximately 43,171 kilowatt-hours (kWh), which will save them more than $2,000 a year in electricity costs. Idaho Power’s Building Efficiency incentives covered $18,107 of the total project cost. “Idaho Power really worked with us to maximize the Building Efficiency incentive we were able to receive,” Ted said. “They didn’t just say ‘No, we can’t cover that expense.’” Estimated savings from Idaho Power’s Building Efficiency projects for CSHQA Estimated Savings (kWh/year) Estimated Savings ($/year) Idaho Power Incentive 166,925 $8,300.00 $18,107.00 Uncommon savings are quite common Saving energy has always been a smart business decision. Now, Idaho Power makes it attainable. Our complete suite of energy efficiency programs provides attractive incentives to commercial and industrial customers who want to reduce their utility costs. • The Custom Efficiency program offers incentives to large commercial and industrial customers who invest in energy-saving improvements in their facilities. • Easy Upgrades provides financial incentives to commercial and industrial customers who implement qualified energy-saving measures in their facilities. • The Building Efficiency program helps offset the additional capital costs incurred as a result of more efficient systems incorporated in the construction of new buildings and major remodels. “We want this building to be a showpiece for sustainable, high-performing design.” – Ted Isbell, LEED AP BD+C Senior Project Manager, CSHQA www.idahopower.com/business This success story was produced in cooperation with, and approval from, CSHQA. How much can your company save? For more information about Idaho Power’s energy efficiency incentive programs, go to www.idahopower.com/business or call us at 208-388-5624 within the Treasure Valley or 1-800-488-6151 outside of the Treasure Valley. We’ll show you how you can join smart companies like CSHQA , saving energy and money. Future brightens, energy savings soar for Boise’s Riverside Hotel A helping hand from the Integrated Design Lab Helping David and his team visualize how such a complex project could come together was the University of Idaho’s Integrated Design Lab (IDL), which created a 3D computer model of the hotel. “The 3D model helped us visualize the project and estimate the cost savings,” David pointed out. “For example, it can tell us if it’s more cost-effective to place an insulating film over our single-pane windows or replace them with double-panes.” In October 2011, Boisean David Johnson and his local investment partners purchased the Riverside Hotel from its previous Texas-based owners. “Being out-of-area owners,” David said, “they hadn’t paid much attention to the property. We’ve been focused on restoring the hotel’s past glory, and it’s paying off.” One of the main areas that hotel management is focusing on is the property’s 14-acre lighting system. Energy savings are just one of the cool benefits In the hotel’s elegant Sapphire Room, David pointed up at the grand overhead lights, each of which used to require between 45 and 88 incandescent bulbs. “When this room was the disco, it was a massive power sucker,” he noted. “So when we converted it to the Sapphire Room, we changed these overheads to LED lights, which draw only about one-tenth the power.” But saving on lighting costs is only one advantage of these new LEDs. “They don’t put out the heat the incandescents did,” David said, “so we’re saving on cooling the room, as well. They don’t burn out either, so we don’t have to change out the bulbs nearly as often.” The project The hotel’s lighting upgrade was comprised of five projects: the exterior lighting, the Sapphire Room, the Ballroom, public restrooms, and the Liberty Room conference area. Energy savings of the first three areas alone averaged almost 150,000 kilowatt-hours (kWh) per year. The savings were achieved by replacing existing incandescent and metal halide fixtures with modern LED and T8 lighting. “This has just been amazing for us,” David exclaimed. “Besides the energy savings and longer bulb life, the quality of the light is amazing. I could go on and on about it.” Custom Efficiency For Commercial and Industrial Projects The savings Combined, the five projects reduced the Riverside Hotel’s annual electricity consumption by 457,231 kWh—enough energy to serve about 36 homes in Idaho Power’s service area—and saved the hotel over $25,000 a year in power costs. The total cost of the combined upgrades was $99,772, of which incentives from Idaho Power’s Custom Efficiency program covered $53,255. The estimated payback time for the hotel’s $46,517 out-of-pocket cost is less than two years. Estimated savings on the five lighting upgrade projects for the Riverside Hotel Estimated kWh Savings/Year Project Cost Estimated $ Savings/Year Idaho Power Incentive Customer Out-of-Pocket Payback (years) 457,231 $99,772 $25,147 $53,255 $46,517 1.8 Source: Idaho Power Riverside Hotel’s Custom Efficiency project summaries IND1098, IND0859, and IND1044 and other reports Uncommon savings are quite common Saving energy has always been a smart business decision. Now, Idaho Power makes it attainable. Our complete suite of energy efficiency programs provides attractive incentives to commercial and industrial customers who want to use energy wisely and reduce their utility costs. • The Custom Efficiency program offers incentives to large commercial and industrial customers who invest in energy-saving improvements in their facilities. • Easy Upgrades provides financial incentives to commercial and industrial customers who implement qualified energy-saving measures in their facilities. • The Building Efficiency program helps offset the additional capital costs when a company upgrades its planned lighting, cooling, controls, and building shell designs in favor of more efficient components. “This has just been amazing for us. I could go on and on about it.” – David Johnson, Managing Partner Johnson Brothers Hospitality idahopower.com/business The above success story was produced in cooperation with, and approval from, the Riverside Hotel. How much can your company save? For more information about Idaho Power’s energy efficiency incentive programs, go to idahopower.com/business or call us at 208-388-2323 within the Treasure Valley or 1-800-488-6151 outside of the Treasure Valley. We’ll show you how you can save energy like the Riverside Hotel. How to make your lighting system more energy efficient without changing your lights Saving on your power bill is easy Many electrical contractors participate in the Easy Upgrades incentive program. A local electrician introduced Steve Hix to the opportunity. “Dan came in one day and told me about this Idaho Power incentive program,” Steve said. “I wasn’t sure how to go about applying for it, but Dan said they’d take care of everything. He worked up the bid, filed the paperwork with Idaho Power, and went through the whole process for me.” Continued on back The most common way to reduce energy usage in a commercial lighting system is to replace less-efficient fixtures. Sometimes, you can find savings even when you already have high-efficiency lights. Turning the lights on as you go Steve Hix is the manager of Idaho Package Company’s 60,000-square-foot warehouse in Caldwell, Idaho. “We sell packing materials,” Steve said. “Boxes, bags, tape, bubble wrap. That sort of stuff.” The company was founded in Idaho Falls in 1983 by Steve’s father. The Caldwell facility was built in 2009, so its lighting system already had high-efficiency bulbs and ballasts installed. However, there was room for improvement. “It’s a distribution center, not a production facility,” Steve pointed out. “So not all the lights need to be on in the entire building. Some days there are entire banks of lights in the back that never see the flip of a switch. And if we can keep those lights off, it saves us money on our power bill.” The goal of the project was relatively simple: add motion sensors to the existing lighting system so an individual bank of lights turns on when a worker enters an area and turns off when they leave the area. “Every individual ballast has its own sensor,” Steve explained, “so if you drive down one particular aisle, the lights just turn on as you go. The first time you see it, it’s kind of fun to watch.” Custom Efficiency For Commercial and Industrial Projects The savings Installing 126 sensors in Idaho Package’s Caldwell distribution center cost $9,362.00, of which $6,300.00 was covered by an Easy Upgrades incentive from Idaho Power, meaning the company’s out-of-pocket expense totaled $3,062.00. The new sensors are saving Idaho Package 34,688 kilowatt-hours (kWh) and $1,726.00 per year. “We estimate it’ll take us about two years to recoup our investment,” Steve said, “but after that it’s all perpetual savings.” Idaho Package Company’s estimated savings from participating in Idaho Power’s Easy Upgrades program. Savings (kWh/year) Project Cost Savings ($/year) Idaho Power Incentive Customer Out-of- Pocket Payback (years) 34,688 $9,362 $1,726 $6,300 $3,062 1.8 Uncommon savings are quite common Saving energy has always been a smart business decision. Now, Idaho Power makes it attainable. Our complete suite of energy efficiency programs provides attractive incentives to commercial and industrial customers who want to reduce their utility costs. • The Custom Efficiency program offers incentives to large commercial and industrial customers who invest in energy-saving improvements in their facilities. • Easy Upgrades provides financial incentives to commercial and industrial customers who implement qualified energy-saving measures in their facilities. • The Building Efficiency program helps offset the additional capital costs incurred as a result of more efficient systems incorporated in the construction of new buildings and major remodels. How much can your company save? For more information about Idaho Power’s energy efficiency incentive programs, go to www.idahopower.com/business or call us at 208-388-5624 within the Treasure Valley or 1-800-488-6151 outside of the Treasure Valley. We’ll show how you can join smart companies like Idaho Package Company, saving energy and money. “For me, the process was really easy, which is another reason I did it.” –Steve Hix, Co-owner, Manager, Idaho Package Company Caldwell distribution center www.idahopower.com/business The above success story was produced in cooperation with, and approval from, Idaho Package Company. Saving on your power bill is easy (continued) Talk to your electrical contractor about Idaho Power incentives and how much you might be able to save. “For me,” Steve adds, “the entire process was really easy, which was another reason I did it.” Industrial detergent manufacturer cleans up with Idaho Power Easy Upgrades incentive Energy savings you can be comfortable with Normally, a person doesn’t like to say they’re working in the dark, but in Brian Rencher’s case, it bordered on a matter of necessity. “Before the upgrade, I would leave the old lights in the office turned off because they were so hot, and I’d just work in the dark with a desk lamp. But the new lights don’t give off all that heat, so I can just leave them on, and now I have all kinds of light in here.” Brian Rencher’s business card identifies him as president, janitor & mad scientist at Technichem Corporation. “We’re a detergent formulator, and I do most of the formulating,” he says proudly. “We make industrial-grade soaps for washing everything from hands to really dirty equipment.” Founded by Brian’s father in 1968, Technichem has grown from a small cinder-block building behind a Stinker gas station in downtown Boise to a 12,500 square-foot building near the corner of Maple Grove and Franklin Road on the west end of town. “We’ve been here for 30 years,” Brian said, “but then, so has our lighting.” Lights that are cooler, quieter, and more efficient Most Idaho Power customers who take advantage of our Easy Upgrades incentives focus on the energy savings. Brian appreciates another aspect of modern lighting. “Those 30-year-old lights were hot, and they whined, and made lots of noise. The new lights are cool and quiet. So from that standpoint alone, it’s been a really good upgrade.” The project Technichem replaced 91 T12 fixtures in its warehouse, offices, restrooms, and shop with high-performance T8 lighting. They also converted their exterior metal halide lights to more efficient light-emitting diode (LED) lights and added motion sensors in the offices and restrooms to further increase the efficiency. The lighting contractor kept the project’s costs in line by relamping/reballasting instead of replacing the entire system. “They didn’t change out the basic fixtures,” Brian pointed out. “They just pulled out the old tubes and ballasts and installed new electronic ballasts and lights. Saved us time and money.” Easy Upgrades For Simple Retrofits And Brian didn’t have to devote a lot of his work hours to the project. “The lighting contractor took care of everything,” he said, “from putting the estimate together to working with the power company. Then the Idaho Power contractor came in, looked over the new lighting, signed off on it, and we were done.” The savings The total bill for Technichem’s lighting upgrade was $8,683.09. Idaho Power’s Easy Upgrades incentive covered $5,448.00 of the cost. Besides being quieter and cooler than the old lighting system, the new T8 lights cut Technichem’s energy usage by 22,084 kilowatt-hours (kWh) per year and shaved $1,098.00 off its annual electric bill. Estimated savings from Idaho Power’s Easy Upgrade projects for Technichem Savings (kWh/year) Project Cost Savings ($/year) Idaho Power Incentive Customer Out-of- Pocket Payback (years) 22,084 $8,683.09 $1,098.00 $5,448.00 $3,235.09 2.9 Uncommon savings are quite common Saving energy has always been a smart business decision. Now, Idaho Power makes it attainable. Our complete suite of energy efficiency programs provides attractive incentives to commercial and industrial customers who want to reduce their utility costs. • The Custom Efficiency program offers incentives to large commercial and industrial customers who invest in energy-saving improvements in their facilities. • Easy Upgrades provides financial incentives to commercial and industrial customers who implement qualified energy-saving measures in their facilities. • The Building Efficiency program helps offset the additional capital costs incurred as a result of more efficient systems incorporated in the construction of new buildings and major remodels. “I would recommend the Easy Upgrades program to anyone who has been hesitant about it, or has an old building. Or even a not-so-old building.” – Brian Rencher, President, Technichem Corporation www.idahopower.com/business This success story was produced in cooperation with, and approval from, Technichem. How much can your company save? For more information about Idaho Power’s energy efficiency incentive programs, go to www.idahopower.com/business or call us at 208-388-5624 within the Treasure Valley or 1-800-488-6151 outside of the Treasure Valley. We’ll show how you can save energy like Technichem. A lesson in saving energy courtesy of the Notus School District Feeling at home in the Lower Boise Valley Notus, Idaho, is located on the Boise River six miles west of Caldwell on U.S. Highway 20/26. While many an emigrant passed through here on the Oregon Trail; but until 1904, the only indications of civilization were a railroad siding, a water tank, a windmill, and the homestead of Mary and Tommy Burns. Continued on back When the first wing of Notus Elementary School was built in 1926, the parents and administrators of the tiny farming town east of Parma were proud of its state-of-the-art construction. Today, they’re just as proud of their efforts to upgrade the district’s middle and high school buildings with state-of-the-art energy efficiency equipment. “We’re upgrading our heat pumps,” said Craig Woods, who pulls double duty as the school district’s superintendent and the high school’s principal. “And we’ve received a Solar 4R Schools grant from Idaho Power.” Smarter lighting projects Using funds from Idaho Power’s Easy Upgrades incentive program, the school district changed the metal halide lights in its Mid High Gymnasium (it serves both the high school and middle school) to more efficient T-8 fixtures. It also installed motion sensors to improve efficiency and replaced the incandescent fixtures in the Mid High Café with more T-8 fixtures. “The new lighting is so much brighter, too,” Craig said, “and with fewer lights. You get quite a bit more with quite a bit less.” Custom Efficiency For Commercial and Industrial Projects The savings Combined, the three lighting projects save the Notus School District approximately 39,667 kilowatt-hours (kWh) and $1,879.00 per year. Of the $9,964.00 final cost, $4,310.00 was covered by an Easy Upgrades incentive from Idaho Power. “Our school board understands that you have an initial cost,” Craig explained, “but it pays itself off down the road, and the incentive helps a lot. That’s what you have to look at.” Notus School District’s estimated savings from participating in Idaho Power’s Easy Upgrades program:* Savings (kWh/year) Project Cost Savings ($/year) Idaho Power Incentive Customer Out-of- Pocket Payback (years) 39,667 $9,964 $1,879 $4,310 $5,654 4.6 *Source: Idaho Power Easy Upgrades projects 121006, 121007, and 121446 Uncommon savings are quite common Saving energy has always been a smart business decision. Now, Idaho Power makes it attainable. Our complete suite of energy efficiency programs provides attractive incentives to commercial and industrial customers who want to reduce their utility costs. • The Custom Efficiency program offers incentives to large commercial and industrial customers who invest in energy-saving improvements in their facilities. • Easy Upgrades provides financial incentives to commercial and industrial customers who implement qualified energy-saving measures in their facilities. • The Building Efficiency program helps offset the additional capital costs incurred as a result of more efficient systems incorporated in the construction of new buildings and major remodels. How much can your company save? For more information about Idaho Power’s energy efficiency incentive programs, go to www.idahopower.com/business or call us at 208-388-5624 within the Treasure Valley or 1-800-488-6151 outside of the Treasure Valley. We’ll show how you can join smart entities like the Notus School District, saving energy and money. “The new lighting is so much brighter with fewer lights. You get quite a bit more with quite a bit less.” –Craig Woods, Superintendent, Notus School District www.idahopower.com/business The above success story was produced in cooperation with, and approval from, the Notus School District. Feeling at home in the Lower Boise Valley (continued) Then the new postmaster moved the Lower Boise Post Office to land east of the siding, and two brothers opened a saloon and a lumberyard, and things really took off. Today, this quiet, pleasant community serves the Lower Boise Valley’s agricultural industry between Caldwell and Parma. More efficient lighting allows Blake Trailers to pull less electricity Putting the savings to work Like many businesses who take advantage of Idaho Power’s incentive program, Montry and Tana reinvested their energy savings in the business to help increase sales. “We bought new equipment,” Montry said. “That has really expanded what we can do and how fast we can do it.” Blake Trailers, Inc., was founded in the tiny hamlet of Star, Idaho, “around 1970, when we were on the edge of town.” said owner Montry Smith. “We have two niches,” he said, “really well-built horse and specialty trailers and custom metal work.” The “really well-built trailer” part is well known throughout the West. “They’re one of the best,” says a ranch wife from North Powder, Oregon. “You could ask for a better trailer, but you won’t get it.” The custom metal work, which expands the business beyond trailer manufacturing, service, and repair, is also gaining a quality reputation. In fact, Idaho’s World Trade Center Memorial is one of Blake’s many metal fabrication projects. Better light from fewer bulbs Today, Blake Trailers operates out of “one, big sprawling building,” now in the middle of town. “Star kind of grew up around us,” explained Tana Smith, Montry’s business and life partner. A building that large draws a lot of power, especially its lights. Tana and Montry knew they could cut their energy use by upgrading their lighting system, but they faced challenges. “As a small business, it’s hard to afford a project like that,” Montry said. “But the Idaho Power incentive allowed us to do the whole building at once.” By replacing the building’s T-12 lighting fixtures with T-8 fixtures, Blake Trailers reduced its energy use in two ways. The T-8s pull less electricity and emit more light, so the company needed fewer fixtures. A factory that once required 110 lights now has 100. They also installed motion sensors in the offices and replaced their exterior lighting with new LED fixtures. Custom Efficiency For Commercial and Industrial Projects Those fixtures are more efficient, and they produce better light. “Never has our paint room been so well lit,” Montry bragged, “which is a real boost for safety and quality control.” The savings The electrician’s cost for taking out the old T-12 lights and installing new T-8 technology was $8,673.00. However, the Easy Upgrades incentive from Idaho Power covered $4,321.00 of the costs, reducing Blake Trailers’ out-of-pocket expense for the project to just $4,352.00. The power bills are lower, too. The newer, fewer lights reduced Blake Trailers’ electric usage by about 43,141 kilowatt-hours (kWh) and $2,041.00 per year. “The savings have allowed us to get better equipment,” Tana pointed out. “So we can do more specialized work at the same cost of operations.” Blake Trailer’s estimated savings from participating in Idaho Power’s Easy Upgrades program Savings (kWh/year) Project Cost Savings ($/year) Idaho Power Incentive Customer Out-of- Pocket Payback (years) 43,141 $8,673 $2,041 $4,321 $4,352 2.1 Uncommon savings are quite common Saving energy has always been a smart business decision. Now, Idaho Power makes it attainable. Our complete suite of energy efficiency programs provides attractive incentives to commercial and industrial customers who want to reduce their utility costs. • The Custom Efficiency program offers incentives to large commercial and industrial customers who invest in energy-saving improvements in their facilities. • Easy Upgrades provides financial incentives to commercial and industrial customers who implement qualified energy-saving measures in their facilities. • The Building Efficiency program helps offset the additional capital costs incurred as a result of more efficient systems incorporated in the construction of new buildings and major remodels. “The lower electric bills have allowed us to get better equipment, like our plasma table.” – Tana Smith, Co-owner, Blake Trailers, Inc. www.idahopower.com/business The above success story was produced in cooperation with, and approval from, Blake Trailers, Inc.. How much can your business save? For more information on Idaho Power’s energy efficiency incentive programs, go to www.idahopower.com/business or call us at 208‑388‑2323 within the Treasure Valley or 1‑800‑488‑6151 outside of the Treasure Valley. We’ll show you how you can join smart companies like Blake Trailers, saving energy and money. North Star Charter School graduates to a better lighting system Getting your incentive from Idaho Power is fast and easy For the customer, taking advantage of Idaho Power’s incentive program is a snap. “I found that the electrical contractors we talked to were already tuned in to it,” Dan explained. “They work directly with Idaho Power, do the evaluation, the planning, and most of the paper work. Any forms we have to fill out are all online, so we don’t have to worry about mailing them in. “And then there’s the incentive check. We got ours less than two weeks after the project was completed, so we could use the money to pay the contractor. It worked out nice.” The gymnasium at North Star Charter School hosts many more activities than just basketball games and pep rallies. “We’ve had ballroom dances in here,” said Dan Conti, the school’s athletic director. “Chess tournaments, volleyball tournaments, a huge quilt show, even a wedding. And then there’s all the normal school activities, like gym classes, school dances, and choir and band performances. This gym definitely earns its keep.” Reducing energy use and maintenance costs When the school was built in 2009, the project team thought construction costs could be controlled without compromising the building’s structural integrity by installing a less expensive lighting system in the gymnasium. And while it saved money at the outset, it had some serious maintenance challenges. “Replacing each bulb is a two-man job,” Dan pointed out. “There are 56 fixtures and 8 bulbs per fixture, so it’s a pretty costly project. I wanted to find better fixtures that would be appropriate for our use and less costly to maintain.” That’s when he decided to look into Idaho Power’s energy efficiency incentive programs. The Project The school replaced the 448 original 42-watt (W) compact fluorescent lamps (CFL) with 336 high-performance 32-W T8 lamps and fixtures, which, to Dan’s delight, reduced the number of lights that had to be replaced while increasing the energy savings as well as the quality of the light. “Even with the lower wattages and fewer lamps,” Dan pointed out, “the lighting level is a lot better now. Plus we’ve got tremendous control because we have three levels of light. We can bring it up for a volleyball game and bring it down for a concert.” Easy Upgrades For Simple Retrofits The savings The lighting replacement project at North Star Charter School cost $17,640 to complete, of which the Idaho Power Easy Upgrades incentive covered $4,200. The change-out has cut the school’s energy consumption by an estimated 27,295 kilowatt-hours (kWh) per year, reducing its annual power bill by $1,358 and reducing the costs for replacing burned out bulbs. Estimated savings for the North Star Charter School upgrade project Estimated kWh Savings/Year Qualifying Project Cost Estimated $ Savings/Year Idaho Power Incentive Customer Out-of-Pocket Payback (years) 27,295 $17,640 $1,358 $4,200 $13,440 9.9 Source: Idaho Power North Star Charter School Gymnasium Easy Upgrades Lighting Project Report 140590 Uncommon savings are quite common Saving energy has always been a smart business decision. Now, Idaho Power makes it attainable. Our complete suite of energy efficiency programs provides attractive incentives to commercial and industrial customers who want to use energy wisely and reduce their utility costs. • The Custom Efficiency program offers incentives to large commercial and industrial customers who invest in energy-saving improvements in their facilities. • Easy Upgrades provides financial incentives to commercial and industrial customers who implement qualified energy-saving measures in their facilities. • The Building Efficiency program helps offset the additional capital costs when a company upgrades its planned lighting, cooling, controls, and building shell designs in favor of more efficient components. “We got our [incentive check] less than two weeks after the project was completed. It worked out nice.” – Dan Conti, Athletic Director North Star Charter School idahopower.com/business The above success story was produced in cooperation with, and approval from, North Star Charter School. How much can your company save? For more information about Idaho Power’s energy efficiency incentive programs, go to idahopower.com/business or call us at 208-388-2323 within the Treasure Valley or 1-800-488-6151 outside of the Treasure Valley. We’ll show you how you can save energy like North Star Charter School. Teaming up to save money and improve lighting at the Public Safety Building A good habit to get into Ada County is no stranger to Idaho Power’s incentive programs. “Over the past seven years, we’ve averaged $20,000 to $24,000 a year in incentives from the many projects we’ve completed,” Selena said. Ada County’s incentivized projects vary and include upgrading the lighting in the Expo Building at the Fairgrounds, to installing variable- speed drives at the courthouse, to choosing roofing material and air conditioning (A/C) equipment that qualify for the incentive program when building new paramedics stations. “These incentive programs help us to ‘green’ our buildings while minimizing the financial impact these improvements have on taxpayers,” Selena added. Collaboration was the name of the game when it came to upgrading the lighting at the Vernon L. Bisterfeldt Public Safety Building in west Boise. Ada County employees Rich  Rice, Staff Electrician, and Selena O’Neal, Energy Specialist, combined their expertise to improve the facility’s lighting, reduce its energy use, cut down on maintenance costs, and qualify for an Idaho Power Custom Efficiency incentive. “We wanted to modernize the lighting,” Selena noted, “and take advantage of the Idaho Power incentive programs, so we developed a lighting plan and a budget that made economic sense in order to get Commissioners’ approval.” They both had high ambitions for the project. “I was looking to not only improve the lighting,” Rich said, “but also cut our energy and maintenance costs.” The project The project affected the facility’s metal halide and incandescent lighting. “We replaced all the exterior lights on the entire campus with more efficient LED lights,” Selena explained. “All the wall lights, parking lot lights, walkway lights, and even the street lights along Barrister from Cole Road to the end of the property, everything.” Rich said. “Plus the high-bay fixtures inside the vehicle maintenance shop,” Selena added. The effects of the new lighting go beyond saving energy. ““This is a public safety building that operates 24/7, so the parking lot must be well lit for employees and the public,” Selena said. Best of all, maintenance costs are reduced because LEDs can last up to 50 times longer. “The old incandescent walkway lights we replaced a couple times a year will now last 10 years! The pole lights were especially critical because changing them requires Custom Efficiency For Commercial and Industrial Projects a bucket truck,” said Rich. “The new LED pole lights are rated for 100,000 hours, cutting down change-outs by 90 percent.” The savings The final cost to Ada County for the complex’s qualifying lighting upgrades was $77,062. However, the Custom Efficiency incentive of $24,007 reduced the county’s out-of-pocket expense for the project by more than 30 percent to $53,055. The project saves the county 200,056 kilowatt-hours (kWh) per year, which amounts to an annual reduction to its power bill of approximately $11,000 and a payback of 58 months. The Vernon L. Bisterfeldt Public Safety Building’s estimated savings from participating in the Custom Efficiency program.* Savings (kWh/ year) Project Cost Savings ($/year) Idaho Power Incentive Customer Out-of- Pocket Payback (years) 200,056 $77,062 $11,003 $24,007 $53,055 4.8 * Source: Idaho Power Ada County public safety complex project summary IND1006 Uncommon savings are quite common Saving energy has always been a smart business decision. Now, Idaho Power makes it attainable. Our complete suite of energy efficiency programs provides attractive incentives to commercial and industrial customers who want to reduce their utility costs. • The Custom Efficiency program offers incentives to large commercial and industrial customers who invest in energy-saving improvements in their facilities. • Easy Upgrades provides financial incentives to commercial and industrial customers who implement qualified energy-saving measures in their facilities. • The Building Efficiency program helps offset the additional capital costs incurred as a result of more efficient systems incorporated in the construction of new buildings and major remodels. “These incentive programs help us to ‘green’ our buildings while minimizing the financial impact these improvements have on taxpayers.” – Selena O’Neal, Ada County Energy Specialist www.idahopower.com/business The above success story was produced in cooperation with, and approval from, Ada County. How much can your company save? For more information about Idaho Power’s energy efficiency incentive programs, go to www.idahopower.com/business or call us at 208-388-5624 within the Treasure Valley or 1-800-488-6151 outside of the Treasure Valley. We’ll show how you can join smart organizations like Ada County, saving  energy and money. Using less energy to create better lighting is a win/win for Riverstone International School The art of energy savings The school’s business director isn’t the only one noticing the benefits of Riverstone International School’s lighting upgrade. “The first day of class after we installed the new lights,” Todd recalled, “the middle school art teacher asked what I had done to her classroom.” The teacher noticed the difference in the quality of the light, which, in the case of new lighting technologies, can resemble daylight. “It’s like sunshine in there,” she gushed. “We literally took out half the bulbs,” Todd said, “and still got brighter classrooms. Amazing.” The International Baccalaureate (IB) program taught at schools around the world, including Riverstone International School in Boise, is known as an exceptional education system. What’s more, Riverstone International School is one of only 17 IB World Schools in the U.S. (out of 1,550) that offer all three program levels: Primary Years, Middle Years, and Diploma Programmes. It’s also the only one of these prestigious schools to take advantage of Idaho Power’s Easy Upgrades Incentive program. With a little help from your lighting contractor Todd Predovich is the school’s facilities manager. With the help of local electricians, he got the Easy Upgrades ball rolling. “The electricians actually told me that the T12 lighting we used to have was soon going to be obsolete,” he explained, “and that we needed to change it out to the more efficient T8 fixtures.” That’s when Todd was introduced to Idaho Power’s energy efficiency incentive programs. “When I got the proposal,” Todd said, “and I saw what Idaho Power’s incentive was going to be, it felt like a win/win kind of deal.” Two bulbs are better than four Riverstone International replaced T12 lights and fixtures in the high school’s classrooms, hallways, warehouse, offices, restrooms and shop with T8s. “And here’s what’s crazy,” Todd noted, “each T12 fixture had four bulbs, but the T8 fixtures only have two bulbs. And those two T8s put Easy Upgrades For Simple Retrofits out more and better light than four T12s. Plus they last longer.” The savings Riverstone International spent $4,189.50 on the lighting upgrade project, of which $2,508.00 was covered by an Idaho Power Easy Upgrades incentive. The new lighting has reduced the school’s energy usage by 16,906 kilowatt‑hours (kWh) per year while saving it $841.24 annually. “And here’s the kicker,” Todd said, “some Idaho Power guys were telling me that all the electricity we’re not using can be used by somebody else, which means Idaho Power can put off building new generation facilities. Again, it’s a win/win deal.” Estimated savings from Idaho Power’s Easy Upgrade projects for Riverstone International School Savings (kWh/year) Project Cost Savings ($/year) Idaho Power Incentive Customer Out-of- Pocket Payback (years) 16,906 $4,189.50 $841.24 $2,508 $1,681.50 2 Uncommon savings are quite common Saving energy has always been a smart business decision. Now, Idaho Power makes it attainable. Our complete suite of energy efficiency programs provides attractive incentives to commercial and industrial customers who want to reduce their utility costs. • The Custom Efficiency program offers incentives to large commercial and industrial customers who invest in energy‑saving improvements in their facilities. • Easy Upgrades provides financial incentives to commercial and industrial customers who implement qualified energy‑saving measures in their facilities. • The Building Efficiency program helps offset the additional capital costs incurred as a result of more efficient systems incorporated in the construction of new buildings and major remodels. “We literally took out half the bulbs and still got brighter classrooms. Amazing.” – Todd Predovich, Facilities Manager, Riverstone International School www.idahopower.com/business The above success story was produced in cooperation with, and approval from, Riverstone International School. How much can your company save? For more information about Idaho Power’s energy efficiency incentive programs, go to www.idahopower.com/business or call us at 208‑388‑5624 within the Treasure Valley or 1‑800‑488‑6151 outside the Treasure Valley. We’ll show how you can save energy like Riverstone International School. Idaho Power Company Supplement 2: Evaluation WEATHERIZATION ASSISTANCE FOR QUALIFIED CUSTOMERS 2013 ANNUAL REPORT Demand-Side Management 2014 Annual Report Page 1061 Supplement 2: Evaluation Idaho Power Company This page left blank intentionally. Page 1062 Demand-Side Management 2014 Annual Report 2013 Weatherization Assistance for Qualified Customers April 1, 2014 2013 Annual Report Idaho Power Company Weatherization Assistance for Qualified Customers 2013 WAQC Annual Report Page i TABLE OF CONTENTS Table of Contents ............................................................................................................................. i List of Tables ................................................................................................................................... i Description .......................................................................................................................................1 Background ......................................................................................................................................1 Review of Weatherized Homes and Non-Profit Buildings by County ............................................3 Review of Measures Installed ..........................................................................................................7 Overall Cost-Effectiveness ..............................................................................................................9 Customer Education and Satisfaction ............................................................................................12 Plans for 2014 ................................................................................................................................13 LIST OF TABLES Table 1 2013 WAQC weatherization activities and Idaho Power expenditures by agency and county .....................................................................................................................................4 Table 2 2013 WAQC base and available funds .........................................................................................6 Table 3 2013 WAQC review of measures installed ...................................................................................8 Weatherization Assistance for Qualified Customers Idaho Power Company Page ii 2013 WAQC Annual Report This page left blank intentionally. Idaho Power Company Weatherization Assistance for Qualified Customers 2013 WAQC Annual Report Page 1 DESCRIPTION The Weatherization Assistance for Qualified Customers (WAQC) program provides financial assistance to regional Community Action Partnership (CAP) agencies in Idaho Power’s service area. This assistance helps fund weatherization costs of electrically heated homes occupied by qualified customers who have limited incomes. The WAQC program also provides a limited pool of funds for the weatherization of buildings occupied by non-profit organizations serving primarily special-needs populations, regardless of heating source, with priority given to buildings with electric heat. Weatherization improvements enable residents to maintain a more comfortable, safe, and energy-efficient home while reducing their monthly electricity consumption. Improvements are available at no cost to qualified customers who own or rent their homes. These customers also receive educational materials and efficiency ideas on using energy wisely in their homes. Local CAP agencies determine program eligibility according to federal and state guidelines. BACKGROUND In 1989, Idaho Power began offering weatherization assistance in conjunction with the State of Idaho Weatherization Assistance Program (WAP). Through the WAQC program, Idaho Power provides supplementary funding to state-designated CAP agencies for the weatherization of electrically heated homes occupied by qualified customers and buildings occupied by non-profit organizations that serve special-needs populations. This allows CAP agencies to leverage their federal Low Income Home Energy Assistance Program (LIHEAP) weatherization funds and serve more people with special needs. Weatherization Assistance for Qualified Customers Idaho Power Company Page 2 2013 WAQC Annual Report Idaho Power has an agreement with each CAP agency for the WAQC program. The agreement specifies the funding allotment, billing requirements, and program guidelines. Currently, Idaho Power oversees the program in Idaho through five regional CAP agencies. The five regional CAP agencies include CCOA—Aging, Weatherization and Human Services (CCOA), Eastern Idaho Community Action Partnership (EICAP), El Ada Community Action Partnership (El Ada), South Central Community Action Partnership (SCCAP), and Southeastern Idaho Community Action Agency (SEICAA). In Oregon, Community Connection of Northeast Oregon, Inc. (CCNO) and Community in Action (CINA) provide weatherization services for qualified customers in Idaho Power’s service area. Idaho Power provides this Weatherization Assistance for Qualified Customers 2013 Annual Report in compliance with the Idaho Public Utilities Commission’s (IPUC) Order No. 29505. This report includes the following topics: • Review of weatherized homes and non-profit buildings by county • Review of measures installed • Overall cost-effectiveness • Customer education and satisfaction • Plans for 2014 Idaho Power Company Weatherization Assistance for Qualified Customers 2013 WAQC Annual Report Page 3 REVIEW OF WEATHERIZED HOMES AND NON-PROFIT BUILDINGS BY COUNTY The 2013 total utility cost (UC) for the WAQC program was $1,391,677. In 2013, Idaho Power provided a total of $1,300,168 to Idaho CAP agencies. Of the funds provided, $1,210,093 were dispersed to those CAP agencies in 2013, while $90,075 were accrued for future funding. Of the funds dispersed in 2013, $1,060,549 directly funded audits, energy efficiency measures, and health and safety measures for qualified customers’ homes (production costs) in Idaho, and $106,055 in administration costs were dispersed to Idaho CAP agencies for those homes weatherized. Idaho Power funding provided for the weatherization of 243 Idaho homes and 2 Idaho non-profit buildings in 2013. The cost of those non-profit building weatherization measures was $39,535, while $3,954 in administrative costs were dispersed for the Idaho non-profit building weatherization jobs. In Oregon, Idaho Power dispersed $33,146 in production costs for 8 qualified homes and $3,315 in CAP agency administrative costs for homes in Malheur County. Due to the small amount of Idaho Power customers in Baker County, the CCNO was unable to weatherize a home this year. One building housing a non-profit agency serving special-needs customers was weatherized in Oregon during 2013, with $10,860 in production costs and $1,086 in administration fees for a total of $11,946 from the Oregon non-profit fund. Table 1 shows the CAP agency, number of homes weatherized, production costs, average cost per home, administration payments, and total payments per county made by Idaho Power. Weatherization Assistance for Qualified Customers Idaho Power Company Page 4 2013 WAQC Annual Report Table 1 2013 WAQC weatherization activities and Idaho Power expenditures by agency and county Agency County Number of Homes Production Cost Average Cost1 Administration Payment to Agency Total Payment Idaho CCOA Adams 2 $ 12,574 $ 6,287 $ 1,257 $ 13,831 Boise 3 17,880 5,960 1,788 19,668 Canyon 34 187,060 5,502 18,706 205,766 Gem 1 5,694 5,694 569 6,263 Payette 6 35,923 5,987 3,592 39,515 Valley 2 13,699 6,850 1,370 15,069 Washington 4 21,001 5,250 2,100 23,101 Agency Total 52 $ 293,829 $ 5,651 $ 29,383 $ 323,212 EICAP Lemhi 4 11,625 2,906 1,163 12,788 Agency Total 4 $ 11,625 $ 2,906 $ 1,163 $ 12,788 El Ada Ada 91 442,628 4,864 44,263 486,891 Elmore 7 41,823 5,975 4,182 46,006 Owyhee 6 32,348 5,391 3,235 35,582 Agency Total 104 $ 516,799 $ 4,969 $ 51,680 $ 568,479 SCCAP Cassia 1 1,714 1,714 171 1,886 Gooding 7 30,784 4,398 3,078 33,862 Jerome 6 23,986 3,998 2,399 26,385 Lincoln 2 4,905 2,453 491 5,396 Minidoka 2 5,499 2,749 550 6,049 Twin Falls 31 85,298 2,752 8,530 93,828 Agency Total 49 $ 152,186 $ 3,106 $ 15,219 $ 167,405 SEICAA Bannock 18 41,505 2,306 4,150 45,655 Bingham 15 41,978 2,799 4,198 46,176 Power 1 2,626 2,626 263 2,889 Agency Total 34 $ 86,109 $ 2,533 $ 8,611 $ 94,720 Total Idaho Homes 243 $ 1,060,549 $ 4,364 $ 106,055 $ 1,166,604 Idaho Non-Profit Buildings Lemhi 1 11,374 11,374 1,137 12,512 Adams 1 28,161 28,161 2,816 30,977 Total Idaho Non-Profit Buildings 2 $ 39,535 $ 19,768 $ 3,954 $ 43,489 Total Idaho 245 $ 1,100,085 $ 110,008 $ 1,210,093 Idaho Power Company Weatherization Assistance for Qualified Customers 2013 WAQC Annual Report Page 5 Table 1 (continued) Agency County Number of Homes Production Cost Average Cost1 Administration Payment to Agency Total Payment Oregon CCNO Baker 0 0 0 0 0 Agency Total 0 $ 0 $ 0 $ 0 $ 0 CINA Malheur 8 33,146 4,143 3,315 36,460 Agency Total 8 $ 33,146 $ 4,143 $ 3,315 $ 36,460 Total Oregon Homes 8 $ 33,146 $ 4,143 $ 3,315 $ 36,460 Oregon Non-Profit Buildings Malheur 1 10,860 10,860 1,086 11,946 Total Oregon 9 $ 44,006 $ 4,401 $ 48,406 Total Program 254 $ 1,144,090 $ 4,504 $ 114,409 $ 1,258,499 Note: Dollars are rounded. 1 Agency average cost total is equal to the production cost divided by the number of jobs. The base funding for Idaho and Oregon CAP agencies is $1,257,534 annually, which does not include any carryover from the previous year. Idaho Power’s agreements with CAP agencies include the provision allowing a maximum annual average cost per home up to a dollar amount specified in the agreement between the CAP agency and Idaho Power. The intent of the maximum annual average cost is to allow CAP agency flexibility to service some homes with greater or fewer weatherization needs. It also provides a monitoring tool for Idaho Power to forecast year-end outcomes. The average cost per home served is calculated by dividing the total annual Idaho Power production cost of homes weatherized per CAP agency by the total number of homes weatherized that the CAP agency billed to Idaho Power during the year. The maximum annual average cost per home the CAP agency was allowed under the 2013 agreement was $6,000. In 2013, Idaho CAP agencies had a combined average cost per home served of $4,364. Oregon CAP agencies averaged $4,143 per home. There is no maximum annual average cost for the weatherization of buildings occupied by non-profit agencies. Weatherization Assistance for Qualified Customers Idaho Power Company Page 6 2013 WAQC Annual Report CAP agency administration fees are equal to 10 percent of Idaho Power’s per-job production costs. The average administration cost paid to agencies per Idaho home weatherized in 2013 was $436, and the average administration cost paid to Oregon agencies per Oregon home weatherized during the same period was $414. Not included in this report’s tables are additional Idaho Power staff labor, marketing, evaluation, home verification, and support costs for the WAQC program totaling $130,737 for 2013. These expenses were in addition to the WAQC program funding requirements in Idaho specified in IPUC Order No. 29505. In compliance with IPUC Order No. 29505, WAQC program funds are tracked separately, with unspent funds carried over and made available to CAP agencies in the following year. In 2013, $87,634 in unspent funds from 2012 were made available for expenditures in Idaho. In Oregon, $16,000 were made available in Oregon’s non-profit fund. Table 2 details the funding base and available funds from 2012 and the total amount of 2013 spending. Table 2 2013 WAQC base and available funds Agency 2013 Base Available Funds from 2012 Total 2013 Allotment 2013 Spending Idaho CCOA ................................$ 302,259 $ 20,953 $ 323,212 $ 323,212 EICAP ................................12,788 0 12,788 12,788 El Ada ................................568,479 0 568,479 568,479 SCCAP ................................167,405 0 167,405 167,405 SEICAA ................................111,603 21,328 132,931 94,720 Non-profit buildings 50,000 45,353 95,353 43,489 Idaho Total ................................ $ 1,212,534 $ 87,634 $ 1,300,168 $ 1,210,093 Oregon CINA ................................36,550 0 36,550 36,460 CCNO ................................6,450 0 6,450 0 Non-profit buildings 2,000 14,000 16,000 11,946 Oregon Total $ 45,000 $ 14,000 $ 59,000 $ 48,406 Note: Dollars are rounded. Idaho Power Company Weatherization Assistance for Qualified Customers 2013 WAQC Annual Report Page 7 REVIEW OF MEASURES INSTALLED Table 3 details home counts for which Idaho Power paid a portion of the measure costs during 2013. The Home Counts column represents the number of times any percentage of that measure was billed to Idaho Power during the year. If totaled, measure counts would be higher than total homes weatherized because the number of measures installed in each home varies. Consistent with the Idaho WAP, the WAQC program offers several measures that have costs but do not necessarily save energy or for which the savings cannot be measured. Included in this category are health and safety measures, vents, furnace repairs, other, and home energy audits. Health and safety measures are necessary to ensure weatherization activities do not cause unsafe situations in a customer’s home or compromise a home’s existing indoor air quality. Other non-energy saving measures are allowed under this program because of their interaction with the energy-saving measures. Examples of items included in the “other” measure category include vapor barriers, dryer vent hoods, and roof cement. The EA5 energy audit program (EA5) is a software program approved for use by the Department of Energy (DOE) and used by the Idaho CAP agency weatherization managers. The EA5 includes material costs, labor costs for installation, agency and contractor support costs, and estimated savings for individual measures. Weatherization Assistance for Qualified Customers Idaho Power Company Page 8 2013 WAQC Annual Report Table 3 2013 WAQC review of measures installed Home Counts Production Costs Idaho Homes and Non-Profit Measures Windows ................................................................................................118 $ 178,078 Doors ................................................................................................131 78,053 Wall insulation ................................................................76 11,428 Ceiling insulation ................................................................116 95,001 Vents ................................................................................................15 663 Floor insulation ................................................................101 88,145 Infiltration ................................................................................................154 35,333 Ducts ................................................................................................67 26,621 Health & safety ................................................................37 9,447 Other ................................................................................................31 6,878 Water heater ................................................................10 4,998 Pipes ................................................................................................40 2,864 Furnace repair ................................................................48 9,703 Furnace replace ................................................................141 539,479 Compact fluorescent lamp/light (CFL) ................................86 2,471 Audit ................................................................................................138 10,923 Total Idaho Homes and Non-Profit Measures ................................................................ $ 1,100,085 Oregon Homes and Non-Profit Measures Windows ................................................................................................2 5,419 Doors ................................................................................................1 280 Wall insulation ................................................................4 5,195 Ceiling insulation ................................................................8 6,790 Floor insulation ................................................................4 7,447 Infiltration ................................................................................................9 3,940 Ducts ................................................................................................1 416 Health & safety ................................................................4 3,429 Pipes ................................................................................................1 143 Furnace replace ................................................................3 10,780 Audit ................................................................................................1 168 Total Oregon Homes and Non-Profit Measures................................................................ $ 44,005 Note: Dollars are rounded. Annually, Idaho Power physically verifies approximately 10 percent of the homes weatherized under the WAQC program. This is done through two methods. The first method includes the Idaho Power program specialist participating in Idaho’s and Oregon’s state peer-review process Idaho Power Company Weatherization Assistance for Qualified Customers 2013 WAQC Annual Report Page 9 that reviews weatherized homes. The process involves utility representatives; weatherization personnel from the CAP agencies; Community Action Partnership Association of Idaho, Inc. (CAPAI); and the Idaho Department of Health and Welfare (IDHW) or Oregon Housing and Community Services (OHCS) reviewing homes weatherized by each of the CAP agencies. CAP agency weatherization departments weatherize homes in accordance with federal guidelines. The second method involves Idaho Power contracting with two companies—The Energy Auditor, Inc., and Momentum, LLC—that employ certified building performance specialists to verify installed measures in customer homes. Energy Auditor, Inc., verifies homes weatherized for the WAQC program in Idaho Power’s eastern and southern Idaho regions. The owner of Energy Auditor is certified by Performance Tested Comfort Systems and is an ENERGY STAR® home performance specialist. Momentum verifies weatherization services provided through the WAQC program in the Capital and Canyon regions of Idaho. The owner of Momentum is a Residential Energy Services Network (RESNET®) certified home energy rater. After these companies verify installed measures, any required follow-up is done by the CAP agency personnel. OVERALL COST-EFFECTIVENESS Prior to 2012, the cost-effectiveness of the WAQC program was determined using the energy-savings estimates from Idaho WAP EA4 energy audit tool (EA4). In 2012, the Idaho WAP, and therefore the WAQC program, upgraded to the EA5. The EA5 is used for the WAQC program in conjunction with the Idaho WAP for leveraging funds by weatherization managers who are billing the state and Idaho Power for each home weatherization job. In the field, Weatherization Assistance for Qualified Customers Idaho Power Company Page 10 2013 WAQC Annual Report the weatherization auditor uses the EA5 to conduct the initial audit of potential energy savings for a home. The EA5 compares the efficiency of measures prior to weatherization to the efficiency after the proposed improvement. The output of the EA5 savings-to-investment ratio (SIR) is similar to the participant cost test (PCT) ratio. If the EA5 computes an SIR of 1.0 or higher, the CAP agency completes the proposed measures. In addition to the individual measure SIR, the entire job is required to show an SIR of 1.0 or higher. In 2012, Idaho Power contracted with D&R International, Ltd., to conduct an impact evaluation of the WAQC program. The impact evaluation was completed and provided to Idaho Power in February 2013. Results indicated significantly lower realized energy savings for the WAQC program compared with initial EA4 savings estimates from 2011. For the 2013 program savings estimate of 681,736 kilowatt-hours (kWh), Idaho Power again used D&R International’s average annual energy savings estimate of 2,684 kWh per home that resulted from the billing analysis of homes weatherized in 2011. Even though the WAQC program used the EA5 audit program in 2013, Idaho Power believes the average annual savings per home estimate provided by D&R International is applicable until another billing analysis is completed. The results of this cost-effective analysis showed a total resource cost (TRC) ratio of 0.74 and a utility cost (UC) ratio of 0.95. These ratios are up slightly from 2012, when the TRC ratio for the WAQC program was 0.71 and the UC ratio was 0.84. In 2013, Idaho Power administered a process evaluation of the WAQC program through the third-party contractor Johnson Consulting Group. The contractor gathered data from a variety of sources, including reviews of program materials, the program database, and in-depth interviews with key staff and stakeholders from May through August 2013. In addition, Johnson Consulting Idaho Power Company Weatherization Assistance for Qualified Customers 2013 WAQC Annual Report Page 11 Group conducted a literature review about low-income program non-energy benefits (NEB) and cost-effectiveness policies used in other jurisdictions. The recommendations from IPUC staff’s report and IPUC Order No. 32788 are used for cost-effectiveness analysis for 2013. These recommendations include the following: • Applying a 100-percent net-to-gross (NTG) value to reflect the likelihood that WAQC weatherization projects would not be initiated without the presence of a program • Claiming 100 percent of project savings • Including an allocated portion of the indirect overhead costs • Applying the 10-percent conservation preference adder • Claiming one dollar of benefits for each dollar invested in health, safety, and repair measures • Amortizing evaluation expenses over a three-year period A review of the WAQC program was discussed with Idaho Power’s Energy Efficiency Advisory Group (EEAG) twice during 2013. On September 18, a review of WAQC impact and process evaluations was discussed. On November 14, WAQC program improvement ideas were presented to EEAG. The impact evaluation of the program showed the home energy audit tool was overestimating energy savings. The process evaluation recommended using NEBs in determining the cost-effectiveness. Weatherization Assistance for Qualified Customers Idaho Power Company Page 12 2013 WAQC Annual Report CUSTOMER EDUCATION AND SATISFACTION Idaho Power provides materials to each CAP agency to help educate qualified customers who receive weatherization assistance on using energy efficiently. Included in the materials are copies of the Idaho Power booklet 30 Simple Things You Can Do to Save Energy and Energy Saving Tips, which describes energy conservation tips for the heating and cooling seasons, and a two-sided card that describes the energy-saving benefits of using CFLs and other helpful information. Idaho Power actively informs customers about weatherization assistance through energy and resource fairs and other customer contacts. To stay current with new programs and services, the Idaho Power program specialist overseeing the WAQC program attends state and federal energy assistance/weatherization meetings and other weatherization-specific conferences, such as the National Energy and Utility Affordability Conference. Idaho Power is also active in the Policy Advisory Council, helping advise and direct Idaho’s state weatherization application to the DOE. As described in the Review of Measures Installed section above, Idaho Power used independent, third-party verification companies across its service area to randomly check approximately 10 percent of the weatherization jobs submitted for payment by the program. These home verifiers ensure that the stated measures are installed in the homes of participating customers and discuss the program with these customers. Home verifiers visited 40 homes, requesting feedback about the program in 2013. When asked how much customers learned about saving electricity, 29 customers answered they learned “a lot” or “some.” When asked how many ways they tried to save electricity, 28 customers responded “a lot” or “some.” Idaho Power Company Weatherization Assistance for Qualified Customers 2013 WAQC Annual Report Page 13 PLANS FOR 2014 As in previous years, unless directed otherwise, Idaho Power will continue to provide financial assistance to CAP agencies while exploring program changes to improve program cost-effectiveness in 2014. Idaho Power will continue to apply recommendations from the impact evaluation conducted by D&R International that was completed in early 2013. Idaho Power will also apply recommendations from a third-party process evaluation of the WAQC program completed by Johnson Consulting Group in October 2013. Recommendations from this process evaluation were to begin the development of a new energy audit tool and to create a new customer satisfaction survey to distribute to all CAP agencies. This new survey will provide consistent feedback from all agencies to Idaho Power. Idaho Power plans to include additional data entry points in an updated home audit tool for additional information as well as update calculation inputs, such as heating degree days and lives of individual measures. These updates may be accepted by the State of Idaho WAP to incorporate into the current energy audit tool, EA5. In Oregon, Idaho Power filed an updated tariff for the program that moved funds from the non-profit pooled fund to funds used to weatherize homes. This funding shift started in 2014 and allows additional funds to be spent on efficiency improvements in qualified customers’ homes in Oregon. Idaho Power will continue to participate in the Idaho and the Oregon state peer-review process of weatherized homes and will continue to verify approximately 10 percent of the homes weatherized under the WAQC program via certified home-verification companies. Weatherization Assistance for Qualified Customers Idaho Power Company Page 14 2013 WAQC Annual Report Idaho Power continues to wait for the final results of an evaluation from the Applied Public Policy Research Institute for Study and Evaluation (APPRISE), which is conducting a nationwide evaluation of low-income weatherization programs for the Oak Ridge National Laboratory and the DOE. In 2012, Idaho Power participated in this study by providing requested information to APPRISE. Idaho Power will continue its involvement with the State of Idaho’s Policy Advisory Council that serves as an oversight group for weatherization activities in Idaho as well as review state grant applications for federal funding. While Idaho Power incorporates evaluation results, it plans to selectively market the WAQC program throughout 2014. The program is promoted at resource fairs, community special-needs populations’ service-provider meetings, and CAP agency functions to reach customers who may benefit from the program. Marketing for this program is conducted in cooperation with weatherization managers. Idaho Power will continue working in partnership with the IDHW, OHCS, CAPAI, and individual CAP agency personnel to maintain the targets and guidelines and improve the cost-effectiveness of the WAQC program. In 2014, Idaho Power will support the whole-house philosophy of the WAQC program and the Idaho and Oregon WAP by contracting a $6,000 annual maximum average per-home cost. Based on the required funding, Idaho Power estimates 180 homes and 6 non-profit buildings will be weatherized in Idaho in 2014. In Oregon, an estimated 8 homes will be weatherized. Idaho Power Company Weatherization Assistance for Qualified Customers 2013 WAQC Annual Report Page 15 In Idaho during 2014, Idaho Power expects to fund the base amount plus available funds from 2013 to total $1,302,609 in weatherization measures and agency administration fees. Of this amount, $101,864 will be provided to the non-profit pooled fund to weatherize buildings housing non-profit agencies that primarily serve qualified customers in Idaho. Through the WAQC program, Oregon CAP agencies have a 2014 budgetary amount of $55,594 to manage weatherization services for Idaho Power customers. Service-area wide, Idaho Power will provide the WAQC program $1,358,203 in funding in 2014 for the weatherization of homes and buildings of non-profit agencies serving qualified customers. Weatherization Assistance for Qualified Customers Idaho Power Company Page 16 2013 WAQC Annual Report This page left blank intentionally.