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HomeMy WebLinkAbout20120316Direct Nemnich.pdfRECE r,u 2m2 15 PM 4= S5 UTI BEFORE THE IDAHO PUBLIC UTILITIES COMMISSION IN THE MATTER OF THE APPLICATION OF IDAHO POWER COMPANY FOR A DETERMINATION OF 2011 DEMAND-SIDE MANAGEMENT ("DSM") EXPENDIITURES AS PRUDENTLY INCURRED. CASE NO. IPC-E-12-15 IDAHO POWER COMPANY DIRECT TESTIMONY OF DARLENE NEMN I CH 1 Q.Please state your name and business address. 2 A.My name is Darlene Nemnich. My business 3 address is 1221 West Idaho Street, Boise, Idaho 83702. 4 Q.By whom are you employed and in what capacity? 5 A.I am employed by Idaho Power Company (" Idaho 6 Power" or "Company") as a Senior Regulatory Analyst. 7 Q.Please describe your educational background. 8 A.In May of 1979, I received a Bachelor of Arts 9 degree in Business Administration with emphases in Finance 10 and Economics from the College of Idaho in Caldwell, Idaho. 11 In addition, I have attended the electric utility 12 ratemaking course offered through New Mexico State 13 Uni versi ty' s Center for Public Utili ties as well as various 14 other ratemaking courses sponsored by the Edison Electric 15 Institute and Electric Utility Consultants, Inc. 16 Q.Please describe your work experience with 17 Idaho Power. 18 A.In 1982, I was hired as an analyst in the 19 Resource Planning Department. My primary duties were the 20 calculation of avoided costs for cogeneration and small 21 power production contracts and the calculation of costs of 22 future generation resource options. In 1989, I moved to 23 the Energy Services Department where I performed economic, 24 financial and statistical analyses to determine the cost- 25 effectiveness of demand-side management ("DSM") programs. NEMNICH, DI 1 Idaho Power Company 1 I stayed in that general area designing, implementing, and 2 evaluating programs until 2000, when I was promoted to 3 Energy Efficiency Coordinator. In that capacity, I 4 coordinated the Company's effort to grow customer programs 5 and education in energy efficiency promotion. I was 6 responsible for complying with regulatory and financial 7 requirements in the area of energy efficiency. In 2003, I 8 was promoted to Energy Efficiency Leader where I managed 9 the Company's DSM effort, including strategic planning, 10 design and development of programs, regulatory compliance, 11 and overall management of the department.In 2006, I left 12 the Company to pursue personal opportunities. In April 13 2008, I returned to the Company to my current position as a 14 Senior Regulatory Analyst in the Regulatory Affairs 15 Department. My duties as Senior Regulatory Analyst include 16 the development of al ternati ve pricing structures, analysis 17 of the impact on customers of rate design changes, and the 18 administration of the Company's tariffs. 19 Q.What is the purpose of your testimony in this 20 matter? 21 A.The purpose of my testimony is to present the 22 Company's request for a determination of $42,641,706 of DSM 23 expenditures spent in 2011 acquiring demand-side resources 24 as prudently incurred. Of this amount $35,623,321 was 25 funded by the Idaho Energy Efficiency Rider ("Rider") and NEMNICH, DI 2 Idaho Power Company 1 $7,018,385 was funded by the Company and placed in a 2 regulatory asset account. My testimony will provide a 3 background of recent Idaho Power DSM prudence cases and 4 recent DSM funding cases, review 2011 DSM performance, 5 cost-effectiveness and evaluation, and summarize how this 6 filing satisfies the Memorandum of Understanding for 7 Prudency Determination of DSM Expenditures filed in Case 8 No. IPC-E-09-09 ("DSM MOU"). 9 Q .Are you sponsoring any exhibits? 10 A.Yes. I am sponsoring the following exhibits: 11 Exhibit No.1, 2011 Idaho DSM Expenditures for Prudence 12 Filing; Exhibit No.2, 2011 Cost-Effectiveness Summary by 13 Program; and Exhibit No.3, 2011-2013 Evaluation Plan. 14 I . BACKGROUN 15 Q.Does Idaho Power consider energy efficiency 16 and demand response an important part of meeting the 17 current and future energy needs of its customers? 18 A.Yes . Cost-effective DSM resources are Idaho 19 Power's resource of choice, both from a cost standpoint and 20 from an environmental perspective. The cleanest, most 21 efficient resource is one a utility does not have to build. 22 Cost-effecti ve DSM resources are the resources of choice by 23 virtually all of the Company's stakeholders. 24 Q.What are Idaho Power's obj ecti ves in relation 25 to its DSM programs? NEMNICH, DI 3 Idaho Power Company 1 A.Idaho Power's two main obj ecti ves for DSM 2 programs are to acquire all, cost-effective energy 3 efficiency and demand response resources in a prudent 4 manner to help meet the energy and demand needs of the 5 Company's electrical system, and to provide customers with 6 information and programs to help them manage their energy 7 usage. 8 Q.Please provide a brief history of recent cases 9 where the Commission has determined that the Company's DSM 10 expenditures have been prudently incurred. 11 A.This filing marks the fourth time that Idaho 12 Power has requested a determination of prudence related to 13 Rider expenditures since the Rider was established in 2002. 14 The first filing for a determination of prudence occurred 15 in June 2008 as part of the 2008 general rate case, Case 16 No. IPC-E-08-10.Idaho Power requested that the Idaho 17 Public Utilities Commission ("Commission") find that its 18 2002-2007 expenditures of $29 million were prudently 19 incurred. The Commission issued Order Nos. 30740 and 31039 20 finding the $29 million in expenditures prudent. As part 21 of Case No. IPC-E-O 9-0 9, Commission Staff (" Staff") and 22 Idaho Power worked together to establish an agreed-upon set 23 of terms for future reporting and evaluating of DSM 24 expendi tures and programs. The other investor-owned 25 electric utilities operating in the state of Idaho also NEMNICH, DI 4 Idaho Power Company 1 participated in the formulation of this agreement. By 2 January 2010, the Staff, Idaho Power, Avista Corporation, 3 and Rocky Mountain Power signed the DSM MOU. This DSM MOU 4 provides an agreed-upon set of guidelines for evaluation 5 and reporting of DSM performance with the purpose of 6 facili tating an obj ecti ve and transparent Staff and 7 Commission assessment of the utilities' DSM efforts. 8 In March 2010, concurrent with the filing of the 9 Demand-Side Management 2009 Annual Report ("DSM 2009 Annual 10 Report"), Idaho Power filed its second request for a 11 determination of prudence related to Rider funded efforts 12 when it filed Case No. IPC-E-10-09 for the 2008 and 2009 13 DSM expenditures of $50.7 million. Idaho Power provided 14 two supplements to the DSM 2009 Annual Report in an effort 15 to satisfy the guidelines set forth in the DSM MOU. These 16 were Supplement 1: Cost-Effectiveness ("Supplement 1") and 17 Supplement 2: Evaluation ("Supplement 2"). On November 18 16, 2010, the Commission issued Order No. 32113 and found 19 the 2008 and 2009 DSM expenditures were prudently incurred. 20 Finally, on March 15, 2011, Idaho Power filed its 21 third request for a determination of prudence related to 22 Rider funded efforts when it filed Case No. IPC-E-11-05 for 23 the 2010 DSM expenditures of $42.5 million. This amount, 24 which was later modified due to an accounting adjustment to 25 NEMNICH, DI 5 Idaho Power Company 1 $41.9 million, was found to be prudently incurred by the 2 Commission in Order No. 32331 on August 18, 2011. 3 Q.Please review the recent changes that impact 4 Idaho Power's funding of DSM resources. 5 A.On May 17, 2011, the Commission issued Order 6 No. 32245 allowing Idaho Power to account for incentive 7 payments paid in the Custom Efficiency program as a 8 regulatory asset beginning January 1, 2011. 9 Q.How will this funding change impact this 10 request? 11 A.Idaho Power requests that, as in the recent 12 past, all costs incurred in the Custom Efficiency program 13 be reviewed for prudence together. Therefore, the 14 $7,018,385 of incentive payments for the Custom Efficiency 15 program in 2011 is included in this prudence determination 16 request. 17 Q.Were there other recent DSM funding changes? 18 A.Yes. On December 30, 2011, the Commission, in 19 its 2011 general rate case Order No. 32426, approved Idaho 20 Power's request to move a base level amount of demand 21 response program incentive payments from the Rider into 22 base rates and be tracked as part of the Power Cost 23 Adjustment mechanism. The base level amount was set at 24 $11,252,265. Also in this Order, the Commission adjusted 25 the Idaho Energy Efficiency Rider level from 4. 75 percent NEMNICH, DI 6 Idaho Power Company 1 of base rate components to 4.0 percent of base rate 2 component s . 3 Starting in 2012 these funding changes will impact 4 Rider expenditures because the demand response program 5 incenti ve payments will no longer be paid from the Rider. 6 However, during 2011, all demand response payments were 7 paid for by the Rider; therefore, these changes will not 8 impact this current prudence request. 9 II. 2011 DSM PERFORMCE 10 Q.What is the amount of 2011 expenditures from 11 the Rider and the regulatory asset account mentioned above 12 that the Company is requesting the Commission find were 13 prudently incurred? 14 A. In the delivery of energy efficiency, demand 15 response, and market transformation programs as well as 16 education and administrative costs, Idaho Power spent 17 $35,623,321 of Rider funds and $7,018,385 of regulatory 18 asset funds for a total of $42,641,706 spent on demand-side 19 resource acquisition in 2011. With this filing, Idaho 20 Power requests the Commission issue an order finding that 21 these funds were prudently incurred. Exhibit No. 1 shows a 22 breakout of these expenditures by program and customer 23 sector and by Rider or regulatory asset account. Sixty- 24 eight percent of the total amount was spent on incentives, 25 20 percent on purchased services, seven percent on NEMNICH, DI 7 Idaho Power Company 1 labor/administration, and five percent on materials, 2 equipment and other expenses. 3 Q.Do the dollars you are representing here 4 match the totals in Appendix 2, page 136 in Attachment No. 5 1 to the Application, the Demand-Side Management 2011 6 Annual Report ("DSM 2011 Annual Report")? 7 A.No. As reflected in footnote (f), the Rider 8 total of $35,096,540 has been increased by $526,781 to 9 adjust for a correcting accounting entry that was made in 10 2011 that moved $526,781 from the Idaho Rider to the Oregon 11 Rider. The correcting accounting entry reflects four 12 projects completed in Oregon in 2010, but charged to the 13 Idaho Rider in error. The total of $526,781 was removed 14 from the 2010 Idaho filing for prudence determination. 15 Including this adj ustment brings the total Idaho Rider 16 balance to $35,623,321. The regulatory asset account 17 balance includes an accounting accrual of $34,146 for 18 program incentives accrued for 2011, but not paid to 19 customers until 2012 bringing the total regulatory asset 20 account balance to $7,018,385. 21 Q.Please provide an overview of Idaho Power's 22 DSM effort in 2011. 23 A.In 2011, Idaho Power offered customers 17 24 energy efficiency programs and three demand response 25 programs, participated in market transformation programs NEMNICH, DI 8 Idaho Power Company 1 through the Northwest Energy Efficiency Alliance ("NEEA"), 2 and offered several ongoing education ini tiati ves. These 3 are listed in the table below: 4 Table 1: Idaho Power DSM Program and Acti vi ty List Program by Sector Operational Type Residential AlC Cool Credit Ductless Heat Pump Pilot Energy Efficient Lighting Energy House Calls ENERGY ST AR(B Homes Northwest Heating & Cooling Efficiency Program Home Improvement Program Home Products Program Oregon Residential Weatherization Rebate Advantage Residential Energy Efficiency Education Initiative See ya later refrigerator(B Weatherization Assistance for Qualified Customers Weatherization Solutions for Eligible Customers Commercial/Industrial Building Efficiency Commercial Education Initiative Easy Upgrades FlexPeak Management Oregon Commercial Audits Custom Efficiency Irrigation Irrigation Efficiency Rewards Irrigation Peak Rewards All Sectors Northwest Energy Efficiency Alliance Demand Response Energy Efficiency Energy Efficiency Energy Efficiency Energy Efficiency Energy Efficiency Energy Efficiency Energy Effciency Energy Efficiency Energy Effciency Other Programs and Activities Energy Efficiency Energy Efficiency Energy Efficiency Energy Efficiency Other Programs and Activities Energy Effciency Demand Response Energy Efficiency Energy Efficiency Energy Efficiency Demand Response Market Transformation 56 Table 1 illustrates the broad availability of 7 programs offered by Idaho Power to its customers in energy 8 efficiency, demand response, and education. Customer NEMNICH, DI 9 Idaho Power Company 1 participation remained strong in most of the existing 2 programs during the year. 3 Q.What savings were achieved in 2011 with these 4 programs? 5 A.On a system-wide basis, Idaho Power achieved 6 179,424 megawatt-hours ("MWh") in energy efficiency savings 7 in 2011. This value includes NEEA savings. This is enough 8 energy to service over 12,900 average homes for a year in 9 Idaho Power's service area. Idaho Power's demand response 10 programs provided a total demand reduction capacity of 403 11 megawatts ("MW") in 2011. This is a 20 percent increase in 12 capacity over 2010 levels. In 2011, the demand reduction 13 capacity value includes approximately 83 MW of peak 14 resource from the FlexPeak Management and A/C Cool Credit 15 programs that was dispatched and approximately 320 MW of 16 peak resource capacity from the Irrigation Peak Rewards 17 program that was available but not dispatched. Although 18 the Irrigation Peak Rewards program was available to Idaho 19 Power throughout the 2011 program season, dispatch of the 20 program was not economical. This was due to the new fixed 21 and variable incentive structure for the program in 22 conj unction with low system peak demands and low market 23 energy prices. Market energy prices remained lower than 24 the variable cost of the program making it uneconomical to 25 dispatch in the 2011 program season. NEMNICH, DI 10 Idaho Power Company 1 Table 2 shows the annual energy efficiency savings 2 in MWh since 2002 and Table 3 shows the annual peak demand 3 reduction capacity in MW impact since 2004. 4 Table 2: Idaho Power Energy Efficiency Savings 250,000 . Market Transformation (NEEA) (MWh) ~ 200,000 !. II CÐC.~ U)~ ~cW II Idaho Power Program Savings (MWh) 50,000 150,000 100,000 o 5 6 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 As Table 2 shows, overall energy savings dipped 7 slightly in 2011. This is a normal result of annual 8 operations of a mature portfolio of programs. 9 10 11 12 13 14 15 16 NEMNICH, DI 11 Idaho Power Company 1 Table 3 :Idaho Power Demnd Response Capacity 450 403 400 ~350~ ~300~~~~2500 c0~200u~~ ~150 ~c~100E~c~50~~6~ 0 2004 2005 2006 2007 2008 2009 2010 20112 3 Attachment No. 1 to the Application, the DSM 2011 4 Annual Report, provides details for each program, including 5 a description of each program, 2011 performance and 6 acti vi ties , cost-effectiveness, customer satisfaction, and 7 evaluation results. In addition, the DSM 2011 Annual 8 Report provides Idaho Power's DSM strategies for 2012. 9 Q.Please describe the opportunities for external 10 parties to provide input and guidance to Idaho Power's DSM 11 efforts. 12 A.In 2002, Idaho Power created the Energy 13 Efficiency Advisory Group ("EEAG") for the express purpose 14 of providing a forum to gather ideas and suggestions from 15 customers and special interest representatives on 16 formulating and implementing DSM programs. Members include 17 customer representatives from residential, irrigation, NEMNICH, DI 12 Idaho Power Company 1 commercial, and industrial sectors, as well as 2 representatives for senior citizens, low-income 3 individuals, environmental organizations, state agencies, 4 the Idaho Public Utilities Commission, and Idaho Power. In 5 2011, EEAG met three times, in February, June, and October 6 providing input to Idaho Power. In addition to EEAG, Idaho 7 Power solicits further customer input through meeting 8 directly with stakeholder groups in the residential, 9 commercial, industrial, and irrigation customer sectors. 10 Idaho Power continues to leverage its relationships with 11 trade allies, trade organizations, and regional groups to 12 support the implementation of DSM programs. 13 III. 2011 PROGRA COST-EFFECTIVENESS OVERVIEW 14 Q. What is Idaho Power's overall goal when it 15 comes to DSM cost-effectiveness tests? 16 A.Idaho Power's goal is to have all mature 17 programs meet benefit/cost ratios greater than 1.0 for the 18 total resource cost test ("TRC"), utility cost test ("UC"), 19 and the participant cost test ("PCT"). Each of the tests 20 provides information about the impacts of DSM programs from 21 distinct perspectives. The TRC looks at benefits and costs 22 from the perspective of all utility customers (participants 23 and non-participants) in the utility service area, the UC 24 calculates costs and benefits from Idaho Power's 25 perspective, and the PCT looks at the average participating NEMNICH, DI 13 Idaho Power Company 1 customer's costs and benefits. Because of the value in 2 comparing demand-side resources to supply-side resources, 3 Idaho Power has placed emphasis on the TRC and UC tests. 4 Idaho Power reviews the cost-effectiveness results for each 5 program on an annual basis to determine whether the program 6 should continue or be modified in some way to ensure its 7 ongoing cost-effectiveness. 8 For its cost-effective methodology, Idaho Power 9 relies on the Electric Power Research Institute's End Use 10 Technical Assessment Guide "TAG", the California Standard 11 Practice Manual, and the National Action Plan for Energy 12 Efficiency's Understanding Cost-Effectiveness of Energy 13 Efficiency Programs: Best Practices, Technical Methods, 14 and Emerging Issues for Policy-Makers. The cost-effective 15 test methodologies and assumptions are described in more 16 detail in the first pages of Supplement 1 that is contained 17 in Attachment No. 1 to the Application. 18 Q.Does Idaho Power use the integrated resource 19 planning process to determine if additional programs or 20 measures should be adopted? 21 A.Yes. Specific programs or potential energy 22 measures are screened using a static economic analysis to 23 determine if these programs or measures are potentially 24 more cost-effective than the next best supply-side resource 25 alternative. If they are shown to be more cost-effective NEMNICH, DI 14 Idaho Power Company 1 (under the static analysis) than supply-side resources, the 2 hourly shaped energy savings is included in the more 3 dynamic integrated resource planning analysis as a 4 resource. The programs included in the DSM 2011 Annual 5 Report have been evaluated and included in a long range 6 resource planning process. 7 Q.Has Idaho Power implemented any change or 8 refinement in its cost-effective methodology? 9 A.Yes. In 2011 Idaho Power modified the cost- 10 effective methodology for demand response programs in an 11 effort to reflect that demand response programs cannot 12 perfectly match the reliability of a supply-side generation 13 source. This refinement was recommended by a third-party 14 consul tant and is called the effective load carrying 15 capaci ty as described in Supplement 1. The impact of this 16 modification is to slightly reduce the avoided capacity 17 value (or benefit) of demand response programs. 18 Idaho Power has updated economic inputs in the cost- 19 effective calculations to those that were used in the 2011 20 Integrated Resource Plan (" IRP"). This IRP was 21 acknowledged last year by the Commission in Order No. 22 32425. 23 Additionally, for 2011, a real discount rate of 3.88 24 percent was used in the calculation of the participant cost 25 test. Idaho Power believes this is a more appropriate NEMNICH, DI 15 Idaho Power Company 1 discount rate than using the Company's weighted average 2 cost of capital. The TAG manual recommends a variety of 3 potential discount rates that can be used in the 4 calculations for different participant groups. More 5 details are provided in Supplement 1. 6 Q.What were the results of the 2011 cost- 7 effecti ve analyses? 8 A.Exhibit No.2, 2011 Cost-Effectiveness Summary 9 by Program, shows the results of the TRC, UC, and PCT for 10 each energy efficiency or demand response program. These 11 results show that of the 17 energy efficiency programs for 12 which the Company claims savings, all but one program had 13 benefit/cost ratios greater than 1.0 for the three tests 14 using 2011 DSM costs and benefits. 15 The PCT is not calculated for any demand response 16 program or where there are no direct customer costs, which 17 is reflected as "N/A" in Exhibit No.2. The details of 18 these calculations are in Supplement 1. For energy 19 efficiency programs, Idaho Power also provides calculations 20 of the TRC and UC tests using costs and benefits from the 21 inception of the program to the current year. These 22 calculations are shown in the program description sections 23 and in Appendix 4 of the DSM 2011 Annual Report. The cost- 24 effectiveness calculations for the three demand response 25 programs shown in Exhibit No. 2 represent 20-year life NEMNICH, DI 16 Idaho Power Company 1 cycle calculations for A/C Cool Credit and Irrigation Peak 2 Rewards and 10-year life cycle calculations for FlexPeak 3 Management. 4 Q.Which program did not have a benefit/cost 5 ratio greater than 1.0 in 2011? 6 A.As shown in Exhibit No.2, both the total 7 resource cost test and the participant cost test analyses 8 for the Home Improvement Program resulted in a O. 76 9 benefit/cost ratio in 2011. The Home Improvement Program 10 provides customer incentives for the addition of attic 11 insulation in residential homes. 12 Q.Please describe the reasons why the Home 13 Improvement Program did not achieve the targeted results. 14 A.When the program began in 2008, Idaho Power 15 had hired a third-party contractor to calculate savings 16 estimates for the measures in this program. The Company 17 has been using these savings estimates since that time. In 18 2010 and 2011 the Regional Technical Forum ("RTF") refined 19 their savings estimates and calculated savings for each 20 climate zone in the region. The cooling savings attributed 21 to attic insulation measures in the Idaho climate zones 22 were determined to be lower than previously thought. In 23 addition, it was found that the original third-party 24 contractor that provided the Company with savings estimates 25 had inadvertently included savings for energy efficient NEMNICH, DI 17 Idaho Power Company 1 windows even though window measures were not included as an 2 offering in the program. This inclusion inappropriately 3 attributed substantially more savings to the program. 4 These combined impacts resulted in a revised savings value 5 of approximately 11 percent of original estimates. 6 Additionally, in 2011 Idaho Power hired a third- 7 party contractor to conduct an impact evaluation on the 8 Home Improvement Program. This evaluation found that 9 approximately 28 percent of estimated savings were 10 realized. This 28 percent realization rate was attributed 11 to both the overestimation of savings as described above 12 and the more specific savings information now available 13 through the RTF. A more detailed discussion of these study 14 findings are available in pages 44-47 of the DSM 2011 15 Annual Report and in Supplement 2. 16 Q.How did Idaho Power respond when these results 1 7 became known? 18 A.Idaho Power received the final report from the 19 impact analysis at the end of 2011 and included the 20 findings in the cost-effective analyses for the DSM 2011 21 Annual Report. Previously, Idaho Power made program 22 management decisions based on the best information 23 available. Since that time, the Company has modified the 24 Home Improvement Program offerings. These changes will 25 begin April 1, 2012, and the program will include only NEMNICH, DI 18 Idaho Power Company 1 those measures that have been found cost-effective under 2 the new RTF savings values. This will result in the 3 program offering only measures for electrically heated 4 homes. Additional measures beyond ceiling insulation are 5 scheduled to be included in program offerings April 1. 6 Q.How does Idaho Power monitor savings 7 estimates? 8 A.By conducting regular impact evaluations as 9 shown in Exhibit No.3, Idaho Power updates savings and 10 performance data allowing it to promptly modify programs 11 and measures as needed. 12 Q.Does Idaho Power believe the 2011 Home 13 Improvement Program expenditures should be deemed prudent, 14 and if so, why? 15 A.Yes. The Company's action to modify its 16 program offering shows that when an evaluation resulted in 17 different estimates than was being currently used, Idaho 18 Power made modifications to the program to reflect the new 19 findings. As mentioned above, impact evaluations are 20 scheduled about every three years in order to monitor that 21 savings estimates are being realized by customers and the 22 Company. Idaho Power responded in a timely manner and made 23 reasonable decisions in the management of this program. 24 25 NEMNICH, DI 19 Idaho Power Company 1 Q.Were there any other programs that did not 2 meet the applicable cost-effective tests when evaluated 3 looking at only 2011 costs and benefits? 4 A.Yes. While the A/C Cool Credit program has a 5 benefit cost ratio from the TRC perspective of 1.10 for the 6 20-year program life period, the TRC dropped to 0.74 when 7 evaluated from a one-year perspective, using costs and 8 benefits for only 2011. 9 Q.Please describe the reasons why the A/C Cool 10 Credit program did not achieve the goal of a TRC ratio of 11 1.0 or better for 2011. 12 A.Demand response programs are inherently 13 different than energy efficiency programs. Many of their 14 costs are incurred in the initial years; in the later years 15 the costs decrease while the benefits persist. While the 16 A/C Cool Credit program has been in operation since 2003, 17 the program was first cost-effective from a one-year 18 perspective in 2010. In 2011, the A/C Cool Credit program 19 did not achieve expected demand reduction levels for 20 several reasons. A paging service provider relied upon to 21 cycle some participants' air conditioners during demand 22 response events unexpectedly discontinued service to 23 several areas without notifying Idaho Power or its 24 contractor. Air conditioners in these areas did not 25 recei ve the signal to cycle during events. NEMNICH, DI 20 Idaho Power Company 1 A software integration issue affecting the newest 2 versions of Automated Metering Infrastructure ("AMI")- 3 compatible switches caused some of the AMI-compatible 4 swi tches to not receive a signal to cycle during events. 5 Addi tionally, Idaho Power hired a third-party 6 contractor to conduct an impact evaluation in 2011. This 7 study indicated that the average kilowatt reduction per air 8 conditioning unit in 2011 was less than what had been 9 estimated in previous impact evaluations. This was due 10 largely to the communication issues described above. A 11 more detailed discussion of these study findings are 12 available in pages 22-26 of the DSM 2011 Annual Report and 13 in Supplement 2. 14 Q.How has Idaho Power addressed these issues? 15 A.Once the Company became aware of the issues 16 related to the A/C Cool Credit program it took corrective 17 action. To address the unreliable paging service issues, 18 Idaho Power evaluated several options for possible 19 solutions going forward. After reviewing all options, 20 along with the associated costs and benefits, the Company 21 believes the best long-term solution is to replace all 22 paging switches with AMI-compatible switches. 23 In addition, Idaho Power was able to implement a 24 software change so that the newest versions of AMI- 25 compatible switches are now able to receive signals to NEMNICH, DI 21 Idaho Power Company 1 cycle. These actions will solve the issues for all areas 2 of the service area with the exception of 803 paging 3 swi tches wi thin the Mountain Home Air Force Base. Idaho 4 Power will continue to work toward a solution in this area. 5 By including the new program costs and the new 6 kilowatt savings estimates and using new benefit and 7 economic assumptions from the 2011 IRP, Idaho Power has 8 calculated that the one-year TRC ratio will become greater 9 than 1. 0 within two years. 10 Q.Does Idaho Power believe the 2011 program 11 expenditures associated with the A/C Cool Credit program 12 should be deemed prudent, and if so, why? 13 A.Yes. The Company believes that with the 14 planned modifications, the A/C Cool Credit program will 15 continue to be a cost-effective resource over the long 16 term.Idaho Power is making modifications to the program 17 in a timely and methodical manner to maintain a viable l8 resource going forward. As shown on Exhibit No.3, Idaho 19 Power is planning to conduct a process evaluation in 2012, 20 impact evaluation in 2013, and is developing an enhanced 21 measurement and verification plan for 2012. These 22 evaluations will help to monitor that savings estimates are 23 being realized by customers and the Company.Idaho Power 24 responded in a timely manner and made reasonable decisions 25 in the management of this program. NEMNICH, DI 22 Idaho Power Company 1 Q.Concerning all of its programs, did Idaho 2 Power also look at program cost-effectiveness from the 3 Ratepayer Impact Measure ("RIM" ) perspective as requested 4 by the Staff in Attachment No. 1 of the DSM MOU? 5 A.Yes. Just as in last year's report Idaho 6 Power has included in its calculations a fourth cost- 7 effective perspective, the impact on the ratepayer. The 8 RIM test measures the impact on customers' bills or rates 9 due to changes in utility revenues and operating costs 10 caused by an energy efficiency program. According to the 11 National Action Plan for Energy Efficiency's Understanding 12 Cost-Effectiveness of Energy Efficiency Programs: Best 13 Practices, Technical Methods, and Emerging Issues for 14 Policy-Makers, this test is typically a secondary test used 15 to evaluate relative impacts on rates. It should be noted 16 that while Staff, in Attachment No. 1 to the DSM MOU, 17 stated an expectation that programs should pass the TOU, 18 UC, and PCT tests (and if not provide an explanation), 19 there was no stated expectation that programs must pass the 20 RIM test. 21 Q.What were the results when Idaho Power 22 calculated the RIM tests on its programs? 23 A When Idaho Power made these calculations, 24 programs had a range of benefi t/ cost ratios for the RIM 25 test with the lowest at 0.66 and the highest at 1.86. NEMNICH, DI 23 Idaho Power Company 1 Results for each program and the specific calculations can 2 be found in Supplement l. 3 Q.Did Idaho Power calculate cost-effectiveness 4 tests for each measure wi thin each program? 5 A.Yes. For over 546 measures, Idaho Power 6 evaluated the benefits and costs from both the TRC and the 7 UC perspective. Of the total number of measures analyzed, 8 there were 51 that did not pass either one or both of the 9 tests. Please note that Idaho Power does not perform cost- 10 effectiveness calculations by measure in a program where 11 there is significant interaction between measures. It 12 should also be noted that for the DSM 2011 Annual Report, 13 340 measures were evaluated. The increase in the number of 14 measures evaluated is due to some programs increasing the 15 number of measures offered and also to being able to 16 evaluate measures at a more detailed level. The results of 17 these calculations along with measure assumption details 18 and source documentation can be found in Supplement 1. 19 Q.How did Idaho Power address the measures that 20 are not cost-effective based on one or more tests? 21 A.The cost and benefit values used in the 22 various analyses are based on markets, technologies, 23 economic inputs, savings estimates and cost estimates which 24 can change over time. When a measure is determined not to 25 be cost-effective at a specific point in time, Idaho Power NEMNICH, DI 24 Idaho Power Company 1 first evaluates whether the inputs used in the calculations 2 are still correct, then determines if measure parameters 3 should be modified or whether the measure should be 4 eliminated. For those 51 measures that were not cost- 5 effecti ve this year, five were removed from program 6 offerings in 2011, six will be reviewed and modified in 7 2012, three are bundled with other cost-effective measures 8 and analyzed at a project level, and 37 will be removed in 9 2012. 10 iv. EVALUATION ACTIVITY OVERVIEW 11 Q.Please discuss the Company's approach to 12 program evaluation. 13 A.In order to ensure the ongoing cost- 14 effectiveness of programs through validation of energy 15 savings and demand reduction, and to guide the efficient 16 management of its programs, the Company relies on 17 evaluations by third-party contractors, internal analyses, 18 and regional and national studies. Idaho Power uses 19 industry-standard protocols for its internal and external 20 evaluation efforts. The resources for these protocols and 21 standards include the National Action Plan for Energy 22 Efficiency-Model Energy Efficiency Program Impact 23 Evaluation Guide, the California Evaluation Framework, the 24 International Performance Measurement and Verification 25 Protocol, Database for Energy Efficiency Resources, and the NEMNICH, DI 25 Idaho Power Company 1 Regional Technical Forum's evaluation protocols. Process 2 and impact evaluations are typically on a three-year cycle 3 for each program; however, the timing of specific program 4 evaluations is based on considerations regarding program 5 needs and other contributing factors. The Company actively 6 participates in regional groups that evaluate new 7 technologies and advancements. The DSM MOU provides 8 further direction on how Idaho Power plans, evaluates, and 9 reports its DSM acti vi ties. 10 Q.What modifications did Idaho Power make in 11 2011 based on evaluations conducted in 2010 or on cost- 12 effective calculations reported in last year's prudence 13 filing? 14 A. In 2010, Idaho Power completed nine process 15 evaluations. All programs in the commercial, industrial, 16 and irrigation sectors were evaluated as well as four in 17 the residential sector. This body of work resulted in 18 significant process modifications to those programs 19 evaluated. For details, please see each program section in 20 the DSM 2011 Annual Report in the areas titled: 2011 21 Activity, Cost-Effectiveness, and Customer Satisfaction and 22 Evaluations. 23 And even though there was no specific impact 24 evaluations conducted in 2010, the annual cost- 25 NEMNICH, DI 26 Idaho Power Company 1 effectiveness analyses, as well as new data from the RTF 2 and code changes caused numerous modifications to programs. 3 Q.Please provide an overview of the evaluation 4 activities that took place in 2011. 5 A.In addition to the annual cost-effective 6 analyses that the Company conducts for each program at the 7 beginning of the year, in 2011, Idaho Power completed eight 8 impact evaluations on the following programs: Energy House 9 Calls, Home Improvement Program, Rebate Advantage, Home 10 Products Program, Custom Efficiency, Irrigation Peak 11 Rewards, FlexPeak Management, and A/C Cool Credit. All of 12 these impact evaluations were conducted by third-party 13 contractors except for the FlexPeak Management and 14 Irrigation Peak Rewards which were conducted by Idaho Power 15 employees. In addition, process evaluations were conducted 16 on the See ya later refrigerator~ and Irrigation Peak 17 Rewards programs. The final reports for these evaluations 18 are included in Supplement 2 of the DSM 2011 Annual Report, 19 which is provided as Attachment No. 1 to the Application. 20 This overall evaluation effort accomplishes what was set /21 out in last year's 2011 plan with two differences. The 22 notable differences are that Idaho Power added an impact 23 evaluation for the Energy House Calls program because of 24 the synergies of evaluating multiple residential programs 25 at the same time. Idaho Power has delayed the research NEMNICH, DI 27 Idaho Power Company 1 scheduled for 2011 for the Irrigation Efficiency Rewards 2 program based on a modification in scope and timing. For 3 this study, Idaho Power has hired the Uni versi ty of Idaho 4 to do field engineering studies in 2012 to validate 5 estimates of the menu measures included in the Irrigation 6 Efficiency Rewards program. 7 In addition to these evaluations in 2011, Idaho 8 Power conducted five research studies and 16 surveys of 9 customers to gauge customer satisfaction and gather 10 customer input. These studies, along with market effects 11 evaluations conducted by NEEA (provided in the CD included 12 in Attachment No. 1 to the Application) are included in 13 Supplement 2. 14 Q.Has Idaho Power been able to evaluate customer 15 satisfaction with the program offerings? 16 A.Yes. Idaho Power utilizes several different 17 survey instruments to gauge customer satisfaction. Since 18 1995, the Company has conducted a quarterly customer 19 satisfaction survey through a third-party proprietary 20 research vendor. The Company has five questions on this 21 survey to determine how satisfied customers are with the 22 energy efficiency programs. From 2003 to 2011, customers' 23 positive perceptions of Idaho Power's energy efficiency 24 efforts have increased from 39 percent to 58 percent, an 25 overall increase of 49 percent. Of those surveyed who NEMNICH, DI 28 Idaho Power Company 1 participated in at least one program, 93 percent are "very" 2 or "somewhat" satisfied with the program. The Company also 3 implements surveys for individual programs to gather 4 information on suggestions for improvement or satisfaction 5 of energy efficiency services offered. 6 Q.Does Idaho Power have an evaluation plan for 7 2012? 8 A.Yes. The 2011-2013 Evaluation Plan is 9 attached as Exhibit No. 3 and is also included in 10 Supplement 2. As explained earlier, the emphasis in 2011 11 was on conducting impact evaluations. Impact evaluations 12 assist in the determination of energy and demand impacts 13 that can be attributed to a program. As can be seen in 14 Exhibit No.3, for a second straight year in a row, the 15 focus of Idaho Power's evaluation effort will be on impact 16 evaluations. These impact evaluations are essential to 17 ensure estimated program savings are realized by the 18 Company and its customers. 19 V. SATISFACTION OF DSM MOU GUIDELINES 20 Q. Does this filing satisfy the reporting 21 obligation for DSM activity as set forth in the DSM MOU? 22 A.Yes. Idaho Power has followed the template, 23 table of contents, highlights, and program specific 24 sections as recommended in the DSM MOU. This information 25 can be found in the main document of the DSM 2011 Annual NEMNICH, DI 29 Idaho Power Company 1 Report. In Supplement 1, Idaho Power has provided the 2 cost-effectiveness detail for programs and measures and 3 Supplement 2 supplies the evaluation information requested 4 in the DSM MOU. 5 Q.Does this conclude your testimony? 6 A.Yes, it does. 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 NEMNICH, DI 30 Idaho Power Company BEFORE THE IDAHO PUBLIC UTiliTIES COMMISSION CASE NO. IPC-E-12-15 . IDAHO POWER COMPANY NEMNICH, DI TESTIMONY EXHIBIT NO.1 Idaho Power Company 2011 Idaho DSM Expenditures for Prudence Filng (Dollars) Energy Effciency IPC Energy Efficiency Sector/Program Rider Expenses Capitalized Expenses Total Program Energy Effciency/Demand Response Residential AlC Cool Credit $2,781,553 $0 $2,781,553 Ductless Heat Pump Pilot $183,260 $0 $183,260 Energy Effcient Lighting $1,668,328 $0 $1,668,328 Energy House Calls $447,229 $0 $447,229 ENERGY STAR(I Homes $255,405 $0 $255,405 Heating & Cooling Effciency Program $188,876 $0 $188,876 Home Improvement Program $666,041 $0 $666,041 Home Products Program $619,764 $0 $619,764 Rebate Advantage $59,241 $0 $59,241 See ya later refrigerator'$634,967 $0 $634,967 Weatherization Solutions for Eligible Customers $774,254 $0 $774,254 Commercial/Industrial Building Effciency $1,277,422 $0 $1,277,422 Comprehensive Lighting $2,404 $0 $2,404 Easy Upgrades $4,598,019 $0 $4,598,019 FlexPeak Management $1,954,850 $0 $1,954,850 Holiday Lighting $2,568 $0 $2,568 Custom EffciencY.)$940,740 $6,984,239 $7,924,979 Irrigation Irrigation Effciency Rewards $2,153,613 $0 $2,153,613 Irrigation Peak Rewards $11,790,216 $0 $11,790,216 Energ Effciency/Demand Response Total $30,998,750 $6,984,239 $37,982,989 Market Transformation NEEA $2,952,973 $0 $2,952,973 Market Transfrmation Total $2,952,973 $0 $2,952,973 Other Programs and Activities Residential Economizer Pilot $101,612 $0 $101,612 Residential Energy Efficiency Education Initiative $151,791 $0 $151,791 Commercial Energy Efficiency Education Initiative $85,340 $0 $85,340 Energy Effciency Direct Program Overhead $199,957 $0 $199,957 Local Energy Effciency Funds $1,026 $0 $1,026 Other Programs and Activities Total $539,726 $0 $539,726 Indirect Program Expenses Residential Overhead $167,477 $0 $167,477 Commercial/Industrial/Irrgation Overhead $178,255 $0 $178,255 Energy Effciency Accounting and Analysis $633,972 $0 $633,972 Energy Effciency Advisory Group $3,206 $0 $3,206 Special Accunting Entries(b)$148,962 $34,146 $183,108 Indirect Program Expenses Total $1,131,872 $34,146 $1,166,018 Grand Total $35,623,321 $7,018,385 $42,641,706 (a) The Idaho Rider Custom Efficiency balance excludes a corrcting entry, moving $526,781 from the Idaho Rider to the Oregon Rider. This adjustment changes the balance from $413,959, as stated in Appendix 2 of the 2011 Annual Report, to $940,740. The correcting entry reflects 4 projects completed in Oregon in 2010, but charged to the Idaho Rider in errr. The total of $526, 781 was removed from the 2010 Idaho prudency filing. (b) Special Accounting Entries include program incentives accrued for year-end, but not paid to customers unti 2012. Associated energy savings wil be recorded in 2012. Exhibit NO.1 Case No. IPC-E-12-15 D. Nemnich, ipca Page 1 of 1 BEFORE THE ., IDAHO PUBLIC UTILITIES COMMISSION CASE NO. IPC-E-12-15 IDAHO POWER COMPANY NEMNICH, DI TESTIMONY EXHIBIT NO.2 Idaho Power Company 2011 Cost-Effectiveness Summary by Program 2011 Benefit/Cost Tests Total Utilty Cost Resource Participant Proaram (UC)Cost (TRC)CostipCn AlC Cool Credit 1.10 1.10 N/A FlexPeak ManaQement 1.19 1.19 N/A IrriQation Peak Rewards 1.72 1.64 N/A Ductless Heat Pump Pilot 3.09 1.24 1.22 Enerov Effcient Liohtino 3.99 2.48 3.21 Enerov House Calls 2.44 2.44 N/A ENERGY STAR(I Homes Northwest 3.72 1.79 2.02 Heatina & Cooling Effciencv Program 4.83 1.78 1.67 Home Improvement Prooram 2.64 0.76 0.76 Home Products Prooram 2.04 1.06 1.33 Rebate Advantage 2.90 2.28 5.79 See va later, refrigerator(1.52 1.52 N/A Weatherization Assistance for Qualified Customers 2.67 1.29 N/A Weatherization Solutions for Elioible Customers 1.84 1.84 .N/A Building Efficiencv 5.91 2.62 2.03 Custom Efficiency 4.42 2.37 1.34 Easv Uoorades 5.44 3.00 2.44 I rriaation Efficiency 4.71 1.55 1.24 Notes: For each energy efficiency program, this table shows UC, TRC, and PCT tests using actual annual 2011 information for each program. For demand response programs, this table shows UC and TRC tests using 20-year life-cycle information for AlC Cool Credit and Irrigation Peak Rewards and 10-year life-cycle information for FlexPeak Management. The PCT test was not calculated on demand response programs or on programs where there are no participant costs. Exhibit NO.2 Case No. IPC-E-12-15 D. Nemnich, ipca Page 1 of 1 BEFORE THE IDAHO PUBLIC UTILITIES COMMISSION CASE NO. IPC-E-12-15 IDAHO POWER COMPANY NEMNICH, DI TESTIMONY EXHIBIT NO.3 Idaho Power Company 2011-2013 Evaluation Plan Seament pronram Proram Tv~Evaluation Selecton 2011 2012 2013 Residential 123456789 10 11 12 1 23456789 10 11 12 1 2 3 4 5 6 7 a 9 1011 12 Ale Cool Creit Demand Respnse Impact Proces ......Cost Effectness Ductless Heat Pump Pitot Pilot Impact Proce ..-Cost Effectness Energy Efficient Lighting Energy Efficiency Impact Process ---Cost Effectnes Energy House Calls Energy Efficiency Impact Process ---Cost Effectivness ENERGY 8T AR~ Homes Northwst Energy Efficiency Impact Process --Cost Effectivness Heating and Cooling Effciency Program Energy Efficiency Impact Process --..Cost Effectivness Home Improvement Program Energy Effciency Impact Process .-..Cost Effctiveness Home Product Program Energy Efficiency Impact Process ---Cost Effctiveness Rebate Advantge Energy Efficiency Impact Process -...Cost Effctivness See ya later, refrigeratr(Energy Efficiency Impact Process ---Cost Effectivnes Residential Energy Efficiency Education Inittive Education/Outreach Impact Process Cost Effctivenes Weatheriztion Assistance for Qualifed Cusmers Energy Efficiency Impact Process -....Cost Effectness Weatheriztion Solutions for Eligible Customers Energy Efficiency Impact Process .....Cost Effectiness Commerciallindustrial Building Efficiency Energy Efficiency Impact Process II --Cost Effectivness Custom Efficiency Energy Efficiency Impact Process ---Cost Effectivness Easy Upgrades Energy Efficiency Impact Process ---Cost Effectiveness FlexPeak Management Demand Response Impact Prcess ---Cost Effectiveness Commercial Energy Efficiency Education In~iativ Education/Outrch Impact Process Cost Effectness Irrioation Irriation Efficiency Rewards Energ Effciency Impact Proces -~..Cost Effectnes Irration Peak Rewards Demand Response Impact Process --Cost Effectness 'PeiOß byNEEA2 Peiform by Idaho Powr 3 Researc Exhibit No. 3 Case No. IPC-E-12-15 D. Nemnich, IPCO Page 1 of 1