HomeMy WebLinkAbout20100316DSM 2008 Annual Report.pdfBEFORE THE
IDAHO PUBLIC UTiliTIES COMMISSION
CASE NO. IPC-E-10-09
IDAHO POWER COMPANY
ATTACHMENT NO.2
DEMAND-SIDE MANAGEMENT
2008 ANNUAL REPORT
idaho Public Utilties Commission
Offce of the Secretary
RECEIVED
MAR f 5 2010
Boise, Idaho
,~
Idaho Power Company Table of Contents
TABLE OF CONTENTS
Table of Contents.. ..................... .... ... ............. .................... ..................... .................... ................................. i
List of Tables ............................................................................................................................................. iii
List of Figues ............................................................................................................................................ iii
Glossary of Acronyis ...... ......... .............. ......... .... ............ ........ .......... ....................................................... iv
Executive Sumar............................................................................................................................... ......1
Introduction........ ............... ......... ......................... ..................... ......... .......... ........... .......................... ............3
DSM Prograi Portfolio Strctue .........................................................................................................5
Prograi Performance ............................................................................................................................6
Regulatory Intiatives.............................................................................................................................8
DSM Expenditues and Funding............... .......... ............... ................ ......................... ...........................8
Future Plans .......... ..................... ............. ............... ............. ............ ....................... ................................9
Customer Satisfaction ............................................................................................................................9
Cost-Effectiveness ...............................................................................................................................11
DSM Anual Report Strctue.............................................................................................................12
Residential Sector Overview..................................................................................................................... .13
Description..................................................................................................................... ..................... .13
Prograis .............................................................................................................................. ............... .13
AlC Cool Credit........................................................................................................................... ..15
Attic Insulation Pilot.................................................................................................................... ..18
Energy Efficient Lighting............................................................................................................ ..19
Energy House Calls........................................................................................................................21
ENERGY ST ARlI Homes Nortwest ............................................................................................23
Heating & Cooling Effciency Prograi ............................................................................. ......... ..26
Home Products Prograi............................................................................................................... .29
Home Weatherization Pilot............................................................................................................31
Oregon Residential Weatherization...................................................................................... ...... ...33
Rebate Advantage ..........................................................................................................................35
Weatherization Assistance for Qualified Customers .....................................................................37
CommercialIndustral Sector Overview...... ........................... ...... ........ ............. ........................... ............39
Description...........................................................................................................................................39
Prograis ... .......................... ........ ....... ....................... ....... ............ ....................... .................................39
Building Efficiency....................................................................................................................... .41
Demand-Side Management Annual Report 2008 Page i
Table of Contents Idaho Power Company
Custom Effciency .........................................................................................................................43
Easy Upgrades ...............................................................................................................................46
Holiday Lighting Prograi ...................... ............................................................. .................... ......49
Oregon Commercial Audits ...........................................................................................................51
Irgation Sector Overvew. .... ........... ............. .................... .................. ...... .......... ......... .................. ..........53
Description................... ....................................................................................................................... .53
Prograis .............................................................................................................................. ............... .53
Irgation Peak Rewards.................................................................................................................54
Irgation Effciency Rewards........................................................................................................56
Market Tranformation. ..................... ............................................... ......... ........... ........... ........................ ..59
Northwest Energy Effciency Alliance (NEEA) ............... ......... ............ ..... .............. ............... ........ ....59
NEEA Activities ......... .............. ... ......... ... ............... .............. .... .............. ..... .................. ........... .....59
NEEA Fundig........................... .................... .................... ............ ......... .......... ............... ..............61
Energy Efficiency Advisory Group (EEAG) ..................... ..................... ........ ........... ......... ............... ........63
EEAG Prograi Recommendations ............... .................... .................................. ....... ...... ............... ....63
Residential Programs ...........................................................................................................................63
Commercial and Industral Prograis ..................................................................................................65
Irgation Prograis . .................................................................................. .................... ..................... ..67
Additional Topics Covered ........ .......................... ....... .................. .......... ............. ....... ..... ................ ....67
Other Prograis and Activities...................................................................................................................69
Residential Energy Effciency Education Intiative... .................... ........... .......... ........... .................. ....69
Commercial Education Initiative. ......... ............ ....... .................... ............. ...... ............. .............. ..........70
Local Energy Efficiency Funds (LEEF) ................ ............... ..... .................... ............. ................. ........ 70
Regulatory Intiatives........................................................................................................................ .........71
Fixed-Cost Adjustment Pilot................................................................................................................ 71
Performance-Based DSM Incentive Pilot............................................................................................71
Enhanced Commitment.............. .......... ............ ..... ............. ..................... ........... ......... ................... ............73
Building Code Improvement Activity .................................................................................................74
Pursuit of Appliance Code Standards ..................................................................................................74
Continued Expanion ofDSM Prograis Beyond Peak-Shaving/Load-Shifting Programs ................74
Third-Pary Verification.......................................................................................................................75
Promotion of Energy Effciency through Electrcity Rate Design ......................................................76
Idaho Power's Internal Energy Effciency Commtment....................................................................76
Appendices.................................................................................................................................................79
Pageii Demand-Side Management Annual Report 2008
Idaho Power Company Table of Contents
Appendix 1. Idaho Rider, Oregon Rider, BP A, and NEEA Funding Balances ..................................80
Appendix 2. 2008 DSM Expenses by Funding Source (Dollars) .......................................................81
Appendix 3. 2008 DSM Prograi Activity .........................................................................................82
Appendix 4. DSM Expense and Performance ....................................... .............................................85
Table 1.
Table 2.
Table 3.
Table 4.
Table 5.
Table 6.
Table 7.
Table 8.
Figure 1.
Figure 2.
Figure 3.
LIST OF TABLES
2008 DSM Prograis, Sectors, and Operational Type ....... ...... ....... .....................................6
2008 Prograi Sector Summar and Energy Usage.............................................................8
2008 Funding Source and Energy Impact.................................................................. .........9
2008 Residential Prograi Sumary ............................................................................. ....13
Energy Effcient Lighting Energy Savigs.................................................................... ....20
2008 Commercial/Industral Prograi Sumary...............................................................39
Custom Effciency Anual Energy Savings by Measure...................................................44
2008 Irgation Prograi Sumar............................ ................ .................. ..................... .53
LIST OF FIGURES
DSM Incremental Expense History 2002-2008 (Milions of dollars).................................
DSM Incremental Energy Savings 2002-2008 (Gigawatt-hour (GWh)) ............................4
Percent of Customers Whose Needs are Met or Exceeded by Idaho
Power's Conservation Efforts............................................................................................l 0
Page iiDemand-Side Management Annual Report 2008
Glossary of Acronyms Idaho Power Company
GLOSSARY OF ACRONYMS
aM-Average Megawatt
akW-Average Kilowatt
AlC-Air Conditionig
ACEEE-American Council for an Energy-Effcient Economy
ASHRA-American Society of Heating, Refrgerating, and Air-Conditionig Engineers
AMI-Advanced Meterig Infrastrctue
B/C-Benefit Cost
BCA-Building Contractors Association
BEEP-Building Owners and Managers Association's Energy Effciency Prograi
BETC-Business Energy Tax Credit
BLC-Basic Load Capacity
BOC-Boise Operations Center
BOMA-Building Owners and Managers Association
BP A-Bonnevile Power Administration
BSU-Boise State University
CAC-Central Ai Conditioning/Conditioners
CAP-Communty Action Parership
CAP AI-Communty Action Parership Association of Idaho, Inc.
CCOA-Canyon County Organzation on Agig and Communty Services
CCNo-Communty Connection of Northeast Oregon, Inc.
CEE-Consortium for Energy Effciency Inc.
CFL-Compact Fluorescent Lighting
CHQ-Corporate Headquarers (Idaho Power)
CR-Customer Representative
CSR-Customer Service Representatives
DEI-Distrbution Efficiency Intiative
DOE-U.S. Deparent of Energy
DSM-Demand Side Management
EEAG-Energy Effciency Advisory Group
EI-Ada-EI-Ada Communty Action Parership
EEBA-Energy and Environmental Building Association
EICAP-Eastern Idaho Communty Action Parership
ETO-Energy Trust of Oregon
Page iv Demand-Side Management Annual Report 2008
Idaho Power Company Glossary of Acronyms
FCA-Fixed-Cost Adjustment
GWh-Gigawatt-hour
H&CE-Heating and Cooling Effciency Prograi
HCSCS-Harey County Senior and Communty Services Center
HMCAA-Harey-Malheur Communty Action Agency
HV AC-Heating, Ventilation, and Ai Conditionig
HVR-Home Voltage Reguator
IDL-Integrated Design Lab
IEA-Industral Effciency Alliance
IECC-International Energy Conservation Code
IESBP-Idaho ENERGY STARlI Builders Parership
IPUC-Idaho Public Utilties Commssion
IR-Integrated Resource Plan
kvar-Kilovolt aipere reactive
kW-Kilowatt
kWh-Kilowatt-hour
LDL-Lighting Design Lab
LED-Light-Emitting Diode
LEED-Leadership in Energy and Environmental Design
LEEF-Local Energy Efficiency Funds
LIHEAP-Low Income Home Energy Assistance Prograis
MCOA-Maleur Council on Aging
MHAFB-Mountai Home Air Force Base
MW-Megawatt
MW-Megawatt-hour
NEEM-Nortwest Energy Effcient Manufactued Housing Prograi
NEEA-Northwest Energy Efficiency Allance
NWCC-Nortwest Power and Conservation Council
OER-ûffce of Energy Resources (formerly the Idaho Energy Division)
ODOE-Oregon Deparment of Energy
OPUC-Public Utility Commssion of Oregon
PECI-Portland Energy Conservation, Inc.
PLC-Power Line Carrer
PTCS-Performance Tested Comfort System
Demand-Side Management Annual Report 2008 Page v
Glossary of Acronyms Idaho Power Company
RFP-Request for Proposal
RTF-Regional Techncal Foru
Rider-Idaho Energy Efficiency Rider and Oregon Energy Effciency Rider
SCCAP-South Central Communty Action Parership
SEER-Seasonal Energy Effciency Ratio
SEICAA-Southeastern Idaho Communty Action Agency
SIR-Savigs Investment Ratio
TAG-Techncal Assessment Guide
TRC- Total Resource Cost
UC-Utility Cost
USB-Utility Sounding Board
WAQC-Weatherization Assistance for Qualified Customers
Page vi Demand-Side Management Annual Report 2008
Idaho Power Company Executive Summary
EXECUTIVE SUMMARY
Idaho Power's Demand-Side Management (DSM) 2008 Annual Report provides a review of its DSM
activities and fmances throughout 2008, expresses its futue plans for DSM activities, and satisfies
the reporting requirements set out in the Idaho Public Utilities Commssion's (IPUC) Order No. 29419
and the Public Utility Commssion of Oregon's (OPUC) Order No. 89-507.
Idaho Power considers energy effciency and demand response to be an important and necessar par of
a balanced approach to meeting the electrcity needs of its customers. Energy efficiency is recognzed by
Idaho Power and its customers as providing economic, operational, and environmental benefits.
Therefore, the pursuit of all cost-effective demand-side resources is a primary objective for Idaho
Power. Idaho Power accomplishes ths objective with input and consultation with its Energy Efficiency
Advisory Group (EEAG).
Idaho Power achieves energy and demand savings through four types of prograis, 1) Energy Effciency,
2) Demand Response, 3) Market Transformation, and 4) Other Prograis and Activities. Idaho Power's
anual energy savings from 2002 through 2008 increased more than eight-fold. This increase was the
result of customers' paricipation in Idaho Power's energy effciency and demand response prograis.
In 2008, these efficiency efforts saved 140,156 megawatt-hours (MW) of electrcity, or 16 average
megawatts (aM), enough energy to serve about 11,000 average homes for one year. The 2008 energy
savings was a 54% increase over the 91,145 MW energy savings in 2007.
The demand reduction for Idaho Power's demand response prograis increased by 20% from 48 MW in
2007 to 58 MW in 2008. By year-end 2008, paricipation in the AlC Cool Credit prograi increased by
72%. Total DSM expenses were slightly over $21 millon in 2008, which is a 35% increase over 2007
expenditues of$15.7 millon.
In 2008, Idaho Power's energy efficiency and demand response prograis continue to increase in
number and customer paricipation. Idaho Power offered 16 energy effciency prograis, two demand
response prograis, and added three new prograis, the Home Products prograi, the Home
Weatherization pilot, and the Attic Insulation pilot. Additional signficant energy savings continue to be
realized through market transformation parership activities with the Northwest Energy Effciency
Alliance (NEEA).
Idaho Power was successful in providing customers with accurate and tiely information to assist them
in makg wise energy choices and participating in energy effciency prograis. In 2008, the results of
Idaho Power's quarterly customer satisfaction surey showed steady improvement over recent years,
as the percent of customers who have a positive perception of Idaho Power's energy effciency efforts
has continued to rise.
The American Council for an Energy-Effcient Economy (ACEEE) anually publishes a scorecard that
rans individual states in terms of commtment to energy effciency. In 2008, the ACEEE identified
Idaho as the "most improved" state in the nation, having moved up 12 spots, compared to the 2007
scorecard. The following anual report provides detailed inormation on activities and prograis
resulting from Idaho Power's support of DSM intiatives.
Demand-Side Management Annual Report 2008 Page 1
Executive Summary Idaho Power Company
Ths page left intentionally blan.
Page 2 Demand-Side Management Annual Report 2008
Idaho Power Company Introduction
INTRODUCTION
Idaho Power's Demand-Side Management (DSM) 2008 Annual Report provides a review of the fmancial
and operational performance of Idaho Power's DSM activities and intiatives for the 2008 calenda year.
These prograis provide a wide range of opportties for all customer classes to balance their energy
needs and reduce their energy consumption.
Idaho Power considers energy efficiency to be an important and necessar par of a balanced approach
to meeting the growing demand for electrcity. Consistent with ths view, energy effciency is one of
the cornerstones supporting Idaho Power's resource acquisition strategy. Energy effciency is recognzed
by Idaho Power and its customers as providing economic, operational, and environmental benefits.
Therefore, the puruit of all cost-effective demand-side resources is a priar objective for Idao
Power.
This DSM Annual Report is produced to convey Idaho Power's DSM activities and fmances thoughout
2008, to express Idaho Power's future plans for DSM activities, and to conform to the IPUC Order
No. 29419 and the OPUC Order No. 89-507.
During 2008, Idaho Power continued to expand the prograis that began with the 2004 Integrated
Resource Plan (IR). Idaho Power's 2006 IR included the addition of three new DSM prograis and
the expansion of one prograi. In addition to the DSM prograis identified in the IR, Idaho Power
continued to offer other energy effciency prograis that began prior to the 2004 IR. Also in 2008,
Idaho Power contiued to use its field staff in building customer awareness of, and paricipation in,
energy effciency, demand response, and educational prograis.
In 2008, the energy savings from Idaho Power's DSM activities increased by 54%, and the expenditues
for DSM-related activities increased by 35%, compared to 2007. This increase in spending included
increased paricipation in prograis and the development of new prograis that wil result in futue
savings. DSM activities throughout 2008 were focused predominantly on increasing prograi
paricipation, customer education, and the plang and implementation of new prograis.
Idaho Power's two main objectives for DSM prograis are to acquire all cost-effective demand-side
resources in order to meet the electrcal system's energy and demand needs and to provide all Idaho
Power customers with prograis and inormation to help them manage their energy usage. Idao Power
achieves these objectives though the development and implementation ofprograis with specific
energy, economic, and customer satisfaction objectives. When possible, Idaho Power implements
identical prograis in its Idaho and Oregon service areas.
Figues 1 and 2 show the historical growth in expenditues and resource acquisition from 2002 to
the present.
Demand-Side Management Annual Report 2008 Page 3
Introduction Idaho Power Company
Figure 1. DSM Incremental Expense History 2002-2008 (Millons of dollars)
$25.00
$20.00
Uìc
.S!
l $15.00
lßIIC
l $10.00)(w
:E
~
$5.00
$0.00
$21.19
2002 2006 2007 2008200320042005
Figure 2. DSM Incremental Energy Savings 2002-2008 (Gigawatt-hour (GWh))
160.00
140.00-..
~ 120.00
II
~ 100.00.~
~ 80.00
~II
if 60.00
40.00
20.00
140.16
0.00
2002 2005 2007 2008200320042006
Idaho Power relies on input from the Energy Effciency Advisory Group (EEAG) to provide customer
and public interest review ofDSM prograis and expenses. In addition to the EEAG, Idaho Power
solicits fuher customer input though stakeholder groups in the residential, commercial, industral,
and irgation customer sectors. Idaho Power also has enhanced relationships with trade alles,
Page 4 Demand-Side Management Annual Report 2008
Idaho Power Company Introduction
trade organzations, and regional groups commtted to increasing the use of energy efficiency programs
and measures to reduce electrcity load.
Dung 2008, Idaho Power continued its contractual paricipation in, and funding of, the Nortwest
Energy Effciency Allance (NEEA). NEEA's efforts in the nortwest impact Idaho Power's customers
by providing regional market transformation.
DSM Program Portolio Structure
The prograis withi the DSM portfolio are offered to four major customer sectors: residential,
commercial, industral, and irrgation. Beginng in 2007, the commercial and industral energy
efficiency prograis were made available to customers in either sector, expanding the availability of
these prograis. Because of ths change, the sector is now often referred to as the commerciai/industral
sector. Idaho Power achieved energy and demand savings through four types of prograis.
These prograis include Demand Response, Energy Effciency, Market Transformation, and Other
Prograis and Activities. A brief description of each of these operational categories follows.
Demand Response Programs
Demand response programs are designed to reduce paricipant electrcity loads at specific times of
the day and year when electrcity is normally in short supply. The need for these prograis continues to
increase. Idaho Power set a new system peak of3,214 megawatts (MW on Monday, June 30, 2008,
at 3:00 p.m. The goal of demand response programs withn Idaho Power's DSM portfolio is to reduce
the system summer peak demand, thus miniizing the need for acquirng higher-cost, supply-side
alternatives, such as gas tubine generation. Demand reduction though demand response prograis is
usually achieved through the use of load control devices installed on customer equipment. The measure
of prograi performance is the number of megawatts (MW of reduced demand for electrcity during
peak periods. In 2008, Idaho Power offered two demand response prograis, one for residential
customers and one for irrgation customers.
Energy Efficiency Programs
Energy efficiency prograis focus on reducing energy usage though identifyng buildings, equipment,
or components where energy-effcient design, replacement, or repair can yield signficant energy
savings. These programs are applicable to all customer sectors. Typical project measures range from
entire building constrction to simple light bulb replacement. Savings from these prograis are measured
in terms of reduced kilowatt-hour (kWh) usage, or megawatt-hour (MW) usage for larger projects.
These prograis usually supply energy benefits throughout the year. Idaho Power's energy efficiency
offerigs include prograis in residential and commercial new constrction, residential and commercial
retrofit applications, and irgation and industral systems improvement or replacement.
Market Transformation
Market transformation is a method of achieving energy savings through engaging and influencing large
national and regional organzations. These organzations are in a position to impact the design of energy
usage in products, services, and methods that affect electrcal power consumption. Idaho Power
priarly achieves market transformation savings though its paricipation in NEEA. Idaho Power also
Demand-Side Management Annual Report 2008 PageS
Introduction Idaho Power Company
supports market transformation accomplished by appliance or building code modifications or
enforcement.
Other Programs and Activities
Other Prograis and Activities represent a range of small projects that are tyically research,
development, and education oriented. This category includes the Local Energy Effciency Funds
(LEEF), the Residential Energy Effciency Education initiative, and the Commercial Educational
Intiative. These prograis enable Idaho Power to offer support for projects and educational
opportties not normally covered under existing prograis.
Table 1 provides a sumar of the DSM progrs and their respective sectors, as well as operational
category and the state in which each was available in 2008.
Table 1. 2008 DSM Programs, Sectors, and Operational Type
Program
NC Cool Credit
Attic Insulation Pilot
Building Efficiency
Commercial Education Initiative
Custom Efficiency
Easy Upgrades
Energy Efficient Lighting
Energy House Calls
ENERGY STARQ; Homes Northwest
Heating & Cooling Effciency Program
Holiday Lighting Program
Home Products Program
Home Weatherization Pilot
Irrigation Efficiency Rewards
Irrigation Peak Rewards
Local Energy Efficiency Funds
Northwest Energy Effciency Allance
Oregon Commercial Audits
Oregon Residential Weatherization
Rebate Advantage
Residential Education Initiative
Weatherization Assistance for
Qualified Customers
Sector
Residential
Residential
Commercial/Industrial
Commercial/Industrial
Commercial/Industrial
Commercial/Industrial
Residential
Residential
Residential
Residential
Commercial/Industrial
Residential
Residential
Irrigation
Irrigation
All
All
Commercial/Industrial
Residential
Residential
Residential
Operational Type
Demand Response
Energy Effciency
Energy Efficiency
Other Programs and Activities
Energy Effciency
Energy Effciency
Energy Effciency
Energy Effciency
Energy Efficiency
Energy Efficiency
Energy Efficiency
Energy Efficiency
Energy Efficiency
Energy Efficiency
Demand Response
Other Programs and Activities
Market Transformation
Energy Efficiency
Energy Effciency
Energy Efficiency
Other Programs and Activities
State
ID
ID
ID/OR
ID/OR
ID/OR
ID/OR
ID/OR
ID/OR
ID/OR
ID/OR
ID/OR
ID/OR
ID
ID/OR
ID/OR
ID/OR
ID/OR
OR
OR
ID/OR
ID/OR
ID/OR
Program Performance
Residential Energy Efficiency
Paricipation in DSM programs at Idaho Power continues to increase, as does the energy impact in
the form of energy savings and demand reduction. The energy savings for Idaho Power's energy
effciency prograis in 2008 was 107,484 MW a 72% increase over the 62,544 MW energy savings
in 2007. Demand reduction for the demand response prograis also increased in 2008. Combined,
Page 6 Demand-Side Management Annual Report 2008
Idaho Power Company Introduction
the Irgation Peak Rewards and AlC Cool Credit prograis resulted in estimated sumer peak reduction
of 58 MW, which represented a 20% increase over 48 MW in 2007.
In 2008, energy savings increased, as compared to 2007, for the residential, commercial, and industral
sectors by 75%,310%, and 38% respectively. The residential sector savings increased to 21,778 MW,
the commercial sector savigs increased to 32,786 MW, and the industral sector increased to
41,059 MW. The 2008 irrgation sector energy savings decreased slightly to 11,746 MW from
12,304 MW in 2007. Additional energy savings continue to be realized through market tranformation
parership activities with NEEA.
Customer paricipation increased in nearly every existing prograi from 2007 to 2008. The number of
projects completed under the Easy Upgrades prograi increased from 104 projects in 2007 to
685 projects in 2008. Projects completed under the Building Effciency prograi increased
from 22 to 60. Whle the energy savings decreased slightly from the Irgation Effciency Rewards
prograi, paricipation increased from 816 to 961 projects. As a result of the downtu in the housing
market in 2008, the number of homes incented under the ENERGY STARlI Homes Northwest and
the Rebate Advantage prograis both decreased. Paricipation in the AlC Cool Credit prograi increased
by 72% to approximately 24,000 customers by year's end.
A few individual prograis were big contrbutors to the overall energy savings. The Custom Effciency
prograi, the only energy efficiency prograi in the industral sector, accounted for 38% ofIdaho
Power's energy savings from programs, resulting in 41,059 MW of savings. The Easy Upgrades
prograi in the commercial sector provided 24%, or 25,928 MW, energy savings. In the residential
sector, the Energy Effcient Lighting prograi saved 14,309 MW, accounting for 13% of the overall
energy savings.
ACEEE publishes an anual scorecard raning individual states in terms of commtment to energy
efficiency. In 2008, Idaho was identified as the "most improved" state in the nation, having moved up
12 spots, as compared to the 2007 scorecard. As the largest utilty company in the state, Idaho Power is
proud to contrbute to this recogntion.
Table 2 shows the 2008 annual energy savings, sumer peak demand reduction, and average megawatt
(aMW savings associated with each of the DSM prograi categories. The table also provides
a comparson of the 2008 contrbution of each sector in terms of weather-adjusted energy usage and its
respective size in number of customers. Unless otherwise noted, all energy savings presented in
ths report are measured or estimated at the customer's meter, excluding line losses.
Demand-Side Management Annual Report 2008 Page 7
Introduction Idaho Power Company
Table 2. 2008 Program Sector Summary and Energy Usage
Energy Effciency Program Impact(a)Idaho Power Sysem Sales
MWh
Direct Energy aMW Load Peak Load
Expenses Savings Reduction Reduction(b)
MWh
Sector
Total
% of
Energy Number of
Usage Customers
Energy Efficiency
Residential................................$7,192,562 21,778 2 23 5,282,337 36%404,373
Commercial.... .... ..... .......... .......$4,076,109 32,786 4 5 3,979,113 27%64,125
Industrial... ..... ...... .... .......... .......$4,045,671 41,059 5 5 3,365,761 23%122
Irrgation... ..... ...... .... .......... .......$3,535,542 11,746 1 39 1,921,608 13%18,542
Market Transformation ....... ......$942,014 32,671 4 nfa nfa nfa nfa
Other Programs and Activities..$421,317 116 0 nfa nfa nfa nfa
Total $20,213,215 140,156 16 72 14,54,819 100%487,162
(s) Energy, demand, and expense data have been rounded to the nearest whole unit, which may result in minor rounding differences.
(b) Includes peak load reduction frm both demand response and energy effciency programs.
Regulatory Initiatives
Idaho Power has aligned itself with the IPUC and the members of the environmental communty to work
toward creating a financial and reguatory environment supportive of utilty DSM resource acquisition.
Resulting from ths collaborative effort are two financial mechansms designed to 1) remove the
fmancial disincentives to utility DSM resource acquisition and 2) provide a fmancial incentive to
shareowners when DSM prograis perform above baseline goals. Idaho Power is optimistic that
ths effort wil lead to a sustained environment supportive of its plan to pursue all cost-effective DSM
opportties while balancing its shareowner's fmancial objectives.
In response to these regulatory mechanisms, Idaho Power has commtted to enhancing its efforts toward
promoting DSM and energy effciency in several key areas, including a broad availability of effciency
and load-management prograis, building code improvement activity, pursuit of appliance code
standards, expansion of DSM prograis beyond peak shaving/load shifting prograis, and thrd-pary
verification.
DSM Expenditures and Funding
Funding for DSM prograis in 2008 came from several sources. The Idaho Energy Efficiency Rider and
Oregon Energy Effciency Rider fuds are collected directly from customers on their monthy bils.
In June 2008, the Idaho Rider was increased from a rate of 1.5% of base rate revenues to 2.5%. The
monthy caps on residential and irrgation customer contrbutions formerly in place were removed. The
Oregon Rider remains at 1.5% of base rate revenues. DSM-related expenses not fuded through the
Rider fuds, including costs for admstration and overhead, are included as par of Idaho Power's
ongoing operation and maintenance costs. Total DSM expenses fuded from these sources were slightly
over $21 milion in 2008.
Page 8 Demand-Side Management Annual Report 2008
Idaho Power Company Introduction
Table 3 provides a sumar of the 2008 expenses and energy savings by each fuding category.
Table 3. 2008 Funding Source and Energy Impact
Funding Source
Idaho Rider...........
Oregon Rider ........
BPA......................
Idaho Power .........
Total
Expenses
$18,880,276
$625,000
$6,950
$1,681,294
$21,193,520
MWhSavings
131,662
4,277
o
4,217
140,156
Future Plans
Many of Idaho Power's DSM prograis are selected for implementation through its biennal IR.
The IR is a public document that details Idaho Power's strategy for economically maintainig
the adequacy of its power system into the futue. The IR process balances risk, environmental,
economic, and other considerations in developing a preferred portfolio of futue resources that meet
the specific energy needs of Idaho Power and its customers. The IR is normally updated every
two years to reflect changes in supply costs, demand for electrcity, and other factors. However, with its
acceptance of the 2006 IRP, the IPUC requested that Idaho Power align the submittal of its next IR
with those submitted by other utilities. To comply with this request, Idaho Power provided an update on
the status of the 2006 IR to both the IPUC and OPUC in June 2008, and wil fie a new IR in June
2009. Idaho Power DSM staffhas paricipated on the collaborative team compiling both the 2006 IR
Update and the 2009 IR.
In 2009, Idaho Power plans to continue to increase paricipation and energy savings from existing
prograis and continue to implement new energy effciency and demand response prograis. In 2009,
Idaho Power plans to expand its efforts in energy effciency by continuing the Attic Insulation Pilot
under the new naie Home Improvement Prograi, continuing the Home Weatherization Pilot under the
new nae Weatherization Solutions for Eligible Customers prograi, and implementing a refrgerator
recycling prograi. Idaho Power wil expand the Irgation Peak Rewards prograi to add an option of a
dispatchable demand response prograi, which wil greatly increase the demand reduction potential from
ths prograi. Also in 2009, Idaho Power plans to offer a demand response prograi to its commercial
and industral customers through a thd-par demand response aggregator.
Idaho Power wil paricipate in the development of the Nortwest Power and Conservation Council's
(NWPCC) Sixth Power Plan, continue and enhance consumer education on energy effciency,
and complete various research and development projects.
Customer Satisfaction
Customer satisfaction is a key consideration in Idaho Power's prograi design, operations, and
management. Idaho Power uses sureys, focus groups, stakeholder input, and input from the EEAG and
Idaho Power field personnel to assess and monitor customer satisfaction. Ths inormation and input aids
in the design and modification of prograis and assists in prograi marketing and management
throughout the life of each prograi.
Demand-Side Management Annual Report 2008 Page 9
Introduction Idaho Power Company
In 2008, the results ofIdaho Power's quarerly customer satisfaction surey showed steady improvement
over recent years as the percentage of customers who have a positive perception of Idaho Power's
energy effciency efforts has continued to increase. Customers' positive perception of Idaho Power's
energy efficiency efforts increased from 39% in early 2003 to 49% in late 2008. Ths represents a 26%
increase in positive customer perception. Idaho Power continues to expand its customer satisfaction
measurement activities, which enable Idaho Power to identify actionable areas for improvement. Figue
3 depicts biannual growth in the number of customers who indicated Idaho Power met or exceeded their
needs concerng energy conservation efforts encouraged by Idaho Power.
Figure 3. Percent of Customers Whose Needs are Met or Exceeded by Idaho Power's Conservation Efforts
60%
49%
50%
39%
40%
30%
20%
10%
0%
Qtr2 Qtr4 Qtr2 Qtr4 Qtr2 Qtr4 Qtr2 Qtr4 Qtr2 Qtr4 Qtr2 Qtr4
2003 2003 2004 2004 2005 2005 2006 2006 2007 2007 2008 2008
Several sureys measured customer satisfaction with prograis in 2008. The sureys also provide
guidance for prograi modification, marketing, and evaluation. Surey results are presented in
the following prograi sections of this report: AlC Cool Credit, Energy House Calls, Rebate Advantage,
Residential Energy Effciency Education, Heating & Cooling Effciency Prograi, Weatherization
Assistance for Qualified Customers (W AQC), and Easy Upgrades.
An important measure of customer satisfaction is the retention rate of parcipants in ongoing programs.
A review of utility service agreement end dates indicates less than 1 % of A/C Cool Credit paricipants
cancel enrollment due to dissatisfaction with the prograi. Both irrgation sector prograis, the Irgation
Peak Rewards and the Irgation Effciency Rewards prograis, have continued with a high level of
paricipation. Idaho Power prograis have on-going customer satisfaction measurements as a follow-up
to the application process. For exaiple, Easy Upgrades provides an ongoing Web-based customer
surey for its paricipants. Results of these sureys indicate general satisfaction and help guide prograi
improvement and marketing efforts. Idaho Power energy effciency program staff is preparg sureys
for futue use in detering customer satisfaction. Building Effciency developed a customer
satisfaction surey in 2008 and plan to implement it in 2009. Custom Effciency plan to develop a
customer satisfaction surey in 2009. The WAQC prograi collected customer satisfaction sureys from
paricipating customers. The results of these surveys showed that customers thought the prograi helped
Page 10 Demand-Side Management Annual Report 2008
Idaho Power Company Introduction
them lear about saving electrcity in their homes and helped them tr some of the ways to save energy
in their homes.
Cost..Effectiveness
Idaho Power considers cost-effectiveness the primar screenig tool prior to DSM prograi
implementation. Most ofIdaho Power's energy efficiency prograis are preliminarly identified though
the IR planng process. In this process, specific prograis or potential energy savings are screened by
sector to determe if the levelized cost of these prograis is less than supply-side resource alternatives.
If they are shown to be less costly than supply-side resources from a levelized cost perspective,
the hourly shaped energy savings is subsequently included in the IR.
Prior to the actual implementation of energy effciency or demand response prograis, Idaho Power
analytical staff creates cost-effectiveness models to assess whether a specific potential prograi design
wil be cost effective from the perspective of Idaho Power and its customers. Incorporated into
these models are inputs from varous sources in order to use the most curent and reliable inormation
available. When possible, Idaho Power staff leverages the experiences of other companes in the region,
or throughout the countr, to help identify specific prograi paraieters. This is tyically accomplished
though discussions with other utilities' prograi managers and research staff. Idaho Power also uses
electrc industr research organzations, such as E Source, Edison Electrcal Institute (EEl), Consortium
for Energy Effciency (CEE), American Council for an Energy Effcient Economy (ACEEE), Advanced
Load Control Allance (ALCA), Association of Energy Service Professionals (AESP), Energy Insights,
and others, to identify simlar prograis and their results.
For other assumptions, including estimated costs, savings, and net-to-gross ratio estimates, Idaho Power
relies on sources such as the Nortwest Power and Conservation Council, the Regional Techncal Foru
(RTF), NEEA, E Source, the Database for Energy Effciency Resources (DEER), the Energy Trust of
Oregon (ETO), Bonnevile Power Admnistration (BP A), thid-pary consultats, and other regional
utilities. Idaho Power uses a cost-effectiveness model to perform sensitivity analyses in order to
determine optimal prograi designs. The remaing inputs used in the cost-effectiveness models are
obtained from the IR process. The Techncal Appendix of Idaho Power's most recent IRP is the source
for the fmancial assumptions, including the discount rate and inflation rate. The IR is also the source of
the DSM alternative costs, which is the value of energy savings and demand reduction resulting from
the DSM prograis. These DSM alternative costs var by season and time-of-day. The DSM alternative
energy costs are based on either projected fuel costs of a peakg unt or forward market prices as
determined by Idaho Power's power supply model, AURORAmplI Electrc Market ModeL.
The avoided capital cost is based on a gas-fired simple-cycle tubine.
For its cost-effectiveness methodology, Idaho Power relies on the Electrc Power Research Institute End
Use Techncal Assessment Guide (TAG) and the Californa Standard Practice ManuaL. Idaho Power
priarly uses the Total Resource Cost (TRC) test and the Utilty Cost (UC) test to develop benefit cost
(B/C) ratios to determine the cost-effectiveness of DSM prograis. As defined in the TAG and
California Stadard Practice Manual, the TRC and UC tests are most simlar to supply-side tests and
provide a useful basis to compare demand-side and supply-side resources. Idaho Power determes
cost-effectiveness on a measure-by-measure basis and a prograi basis. To be consistent with the IR,
prograi life B/C ratios for AlC Cool Credit and Irgation Peak Rewards are calculated over a 20-year
period. In order for a measure or a prograi to be considered cost-effective, it must have B/C ratios
greater than one for both the TRC and UC tests.
Demand-Side Management Annual Report 2008 Page 11
Introduction Idaho Power Company
Idaho Power may choose to launch a pilot or a prograi to evaluate estimates or assumptions in
the cost-effectiveness modeL. Following implementation of a prograi, cost-effectiveness models are
reviewed as new inputs from actul prograi activity become available, such as actual prograi
expenses, savings, or paricipation. If measures or prograis are determned to not be cost-effective after
implementation, the prograi or measures are reexamned.
A new addition to the 2008 DSM report is the presentation in Appendix 4 of the UC and TRC B/C ratios
using actual cost inormation over the life of the prograi though 2008. These B/C ratios are provided
as a measure of cost-effectiveness for all Idaho Power energy effciency or demand response programs
curently being offered where energy savings and demand reduction is realized.
Program Evaluation
Prograi evaluation is an important facet of Idaho Power's DSM operational activities. Idaho Power
relies on evaluation by third-pary contractors, internal analyses, and regional studies to ensure the
ongoing cost-effectiveness of prograis though validation of energy savings and demand reduction.
The results ofIdaho Power's evaluation efforts are used to enance or intiate prograi chages when
warranted. In 2008, Idaho Power developed a comprehensive evaluation plan for its energy effciency
prograis and commenced evaluations for several prograis and measures, including Building
Effciency, ENERGY STARlI Homes Nortwest, Rebate Advantage, Energy House Calls, and the Attic
Insulation pilot.
As par of its evaluation efforts, Idaho Power is actively paricipating in several regional studies to
identify and promote emerging technologies that may fuher enhance opportties for new prograi
deployient. Some examples include 1) the Distrbution Effciency Intiative, which is a study managed
by NEEA to determne efficient ways to design and operate distrbution feeders through voltage
regulators, 2) a regional study to evaluate the energy-savings potential of ductless heat pumps,
and 3) efforts to measure the impacts oflight-emitting diode (LED) lighting. Other regional analyses in
which Idaho Power actively parcipated include the Commercial Building Stock Assessment and market
progress evaluations.
DSM Annual Report Structure
The strctue of the remainig porton of ths report is based on customer sectors (categorized by
residential, commercial/industral, and irgation). The description of each sector is followed by
information about each prograi in that sector. Each prograi section includes a general prograi
description, anual activities, and futue plans. A char at the beginng of each prograi section
contains 2008 and 2007 prograi metrcs in tabular format. Following the sector and progrm sections of
the report are descriptions ofIdaho Power's activities in Market Transformation, Other Prograis and
Activities, and Idaho Power's Regulatory Intiatives. The appendices follow the written sections and
contain tabular inormation on the 2008 expenses and savings, as well as historic inormation for all
energy efficiency and demand response activities at Idaho Power.
Page 12 Demand-Side Management Annual Report 2008
Idaho Power Company Residential Sector
RESIDENTIAL SECTOR OVERVIEW
Description
With over 404,000 service points serving a population of approximately one milion people, residential
customers represent Idaho Power's largest customer segment. Growt withn ths segment slowed
considerably in 2008, largely in response to regional and national economic conditions. Dug 2008,
Idaho Power added about 4,000 customers, equaling a growt rate of 1 %. Idaho Power experienced the
smallest residential customer growth rate since 1989. The residential segment represents 36% of Idaho
Power's total electrcity usage.
Programs
Table 4.2008 Residential Program Summary
Total Cost Savings
Summer
Annual Peak
Participants Utility Resource Energy Demand
Program (Number)(Units)(Dollars)(Oollars)(kWh)(MW)
Demand Response
AlC Cool Credit...........................20,195 homes $2,969,377 $2,616,072 n/a 23
Total $2,969,377 $2,616,072 n1a 23
Energy Effciency
Attic Insulation Pilot .....................282 homes $123,454 $157,866 317,814
Energy Effcient Lighting.. ............436,264 CFL bulbs $1,018,292 $793,265 14,309,444
Energy House Calls ....................1,099 homes $484,379 $484,379 883,038
ENERGY STAR'" Homes 254 homes $302,061 $375,007 468,958Northwest....................................
Heating & Cooling Effciency 359 homes $473,551 $599,771 561,441Program ......................................
Home Products Program.............3,034 appliances/fixtures $250,860 $468,056 541,615
Home Weathenzation Pilot... .......16 homes $52,807 $48,162 71,680
Oregon Residential 3 homes $7,417 $28,752 22,196Weathenzation ............................
Rebate Advantage......... ..............107 homes $90,888 $179,868 463,401
Weathenzation Asistance for 439 homes/non-profits $1,375,632 $1,755,749 4,064,301Qualified CustomersIdaho........
Weathenzation Assistance for 13 homes/non-profits $43,843 $74,048 73,841Qualified CustomersOregon.. ...
Total $4,223,185 $4,964,924 21,777,729 24
Note: See Appendix 3 for notes on methodology and column definitons.
Prograis available to residential customers include one demand response prograi, nie energy
effciency prograis, and the energy educational prograi. The demand response prograi offerig is
the AlC Cool Credit prograi, with approximately 24,000 customers enrolled. Durng 2008,
this prograi expanded into Idaho Power's Payette and Twin Falls service areas. The residential
effciency prograis include Energy House Calls, Rebate Advantage, ENERGY STARlI Homes
Demand-Side Management Annual Report 2008 Page 13
Residential Sector Idaho Power Company
Nortwest, Oregon Residential Weatherization, Energy Effcient Lighting, WAQC, and Heating &
Cooling Efficiency Prograi. The new ENERGY STAR Home Products Prograi was operational in
2008, with strong residential customer paricipation.
Additionally, two new pilots were implemented in 2008. One was the Attic Insulation Pilot and the other
was the Home Weatherization Pilot. Analysis was conducted about the viabilty of the attic retrofit pilot
prograi. Plans are underway for implementation in June 2009 under the naie Home Improvement
Prograi. The Home Weatherization Pilot wil launch as a prograi in the Twin Falls area in 2009 under
the naie Weatherization Solutions for Eligible Customers.
Idaho Power contiued signficantly increasing its outreach activities by paricipating in numerous retail
and communty events durg 2008. These parerships and outreach activities created specific
opportties for the company to share the importnce of energy efficiency and give customers
information and options about paricipating.
Many of these events were parerships with communty retailers, including Home Depot, Lowe's,
Albertson's, Wal-Mar, and small, locally owned retailers. Idaho Power also paricipated in home and
garden shows, Parade of Homes, librar education series, and other community events across Idaho
Power's service area. A saiple of the new communty events Idaho Power participated in durg
the course of2008 include the Susan G. Komen Race for a Cure, the St. Luke's Women's Challenge,
and the Idaho Green Expo, where Idaho Power released the new booklet 30 Simple Things You Can Do
To Save Energy. These events drew large crowds, providig Idaho Power an opportty to share energy
effciency inormation.
Presentations to community groups and businesses were another emphasis durg the year. Idaho Power
customer representatives made approximately 100 presentations to civic and communty groups,
including chaibers of commerce, school boards, service organzations, and businesses. Idaho Power
also developed a new energy effciency presentation, tageting four-grade through sixth-grade
students.
Page 14 Demand-Side Management Annual Report 2008
Idaho Power Company Residential Sector-AIC Cool Credit
Participation and Savings
Participants (homes )(a)
Energy Savings (kWh)
Demand Reduction (Mw)(a)
Program Costs by Funding Source
Idaho Energy Effciency Rider
Oregon Energy Efficiency Rider
Idaho Power Funds
Total Program Costs-All Sources
Program Levelized Costs
Utility Levelized Cost ($/kWh)
Total Resource Levelized Cost ($/kWh)
Program Life Benefit/Cost Ratios
Utility Benefit/Cost Ratio
Total Resource Benefit/Cost Ratio
Program Characteristics
Program Jurisdiction Idaho/Oregon
Program Inception 2003
(a) Program participation and demand reduction reflect enrollment as of July 15th. Year end enrollment in the program
was 23,505 homes.
AlC Cool Credit
Description
2007
13,692
n/a
1:1
$2,421,461
$0
$4,692
$2,426,154
n/a
n/a
1.38
1.38
AlC Cool Credit is a voluntar dispatchable demand response prograi for residential customers.
Using communcation hardware and softare, Idaho Power cycles paricipants' central air conditioners
on and off via a direct load-control device installed on the air conditionig unt. Paricipants receive
a monthy, monetar incentive for paricipating in the prograi durg the sumer season. Ths prograi
enables Idaho Power to reduce system peakg requirements durng times when sumer peak load is
high.
Individual radio-controlled or power line carrer (PLC) switches are installed on customers' air
conditionig unts. These switches allow Idaho Power to cycle customers' air conditioners durg
a cycling event. Under this prograi, Idaho Power may cycle paricipants' air conditioners for up to
40 hours each month in the months of June, July, and August.
2008 Activities
In 2008, the prograi expanded beyond Ada County, Canyon County, and the Emmett valley to
the Payette and Twin Falls area. Mountai Home Air Force Base (MHAFB) housing residents also
joined the prograi in 2008. Cycling event hours changed from four-hour cycles to thee-hour cycles,
pinpointing the peak time with less potential impact on paricipants. There were 15 cycling events in
2008, one in June, seven in July, and seven in August. The 2008 target was 16,000 new paricipants.
There were approximately 13,222 new paricipants in 2008.
Demand-Side Management Annual Report 2008 Page 15
Residential Sector-A1C Cool Credit Idaho Power Company
Marketing approaches durg 2008 covered a range of methods. AlC Cool Credit pooled resources with
the City of Boise Recycling deparment and with United Water on a joint bil-stuffer caipaign.
Idaho Power specialists visited large businesses, providing prograi information to the businesses'
employees. Idaho Power in-house AlC Cool Credit promotions attacted fuer prograi signups.
A cause-related marketing approach involved parerig with both The Idaho Foodban and Southeast
Oregon Regional Food Ban. Dug a "limted time offer," a $20 donation went to the food ban in
the paricipant's location for enrolling in the AlC Cool Credt prograi. As of December 2008,
this approach yielded 489 new signups and a total of$9,780 to the two food ban.
Dug 2008, a call center customer service representative (CSR) pilot was conducted. The CSRs
received trainig in signng up new AlC Cool Credit paricipants at the point of contact when an Idaho
Power customer initiates or transfers his!her account by phone. The project was successfuL.
Dug the first five months after the training was completed, five trained CSRs signed up 140 new
paricipants.
An outreach project included an Idaho Power specialist and a heating, ventilating, and air conditionig
(HV AC) joumeyian providing AlC Cool Credit switch tring for field technicians ofHVAC
companes. Techncians leared about the diect load-control device installed on paricipating Idaho
Power customers' air conditionig unts. Increasing the HVAC techncian's knowledge of switch boxes
contrbutes to positive customer relations between the customer and the techncian servicing the AlC
Cool Credit prograi paricipant's air conditioning unt.
Customer Satisfaction
The AlC Cool Credit prograi conducted a customer satisfaction surey between September and
October 2008. Of the 3,958 sureys sent out, 1,671 completed responses were returned, resulting in
a 42% response rate. A portion of the paricipants received the surey bye-mail, while the others
received the surey though postal maiL. Results showed a high level of satisfaction with the prograi,
with high ratings in prograi application process, comfort, frequency of cycling, overall satisfaction with
the prograi, and aiount of inormation received. Most respondents indicated they chose to paricipate
in the prograi "to help reduce electrcal usage on hot sumer days," to "receive the bil credit," or both.
An overwhelming majority of respondents indicated they would recommend the prograi to frends
or faiily.
2009 Strategies
The AlC Cool Credit prograi is expanding into the Pocatello area this spring, with marketing starting in
Februar. The program wil expand to areas where the paging signal does not reach, as meters are
installed in those areas as par of the Advanced Meterig Infrastrctue (AMI) project. The 2009
AlC Cool Credit target is to add 12,000 new paricipants. An evaluation of the results of this demand
response prograi wil be implemented in Pocatello, Twin Falls, and MHB. Data loggers wil be
installed on a random sample of paricipating customer's air conditioning unts to collect data on run
time. Once the information is collected, analysis wil commence in autumn 2009 to estimate demand
reduction.
Page 16 Demand-Side Management Annual Report 2008
Idaho Power Company Residential Sector-AIC Cool Credit
Idaho Power plan to distrbute AlC Cool Credit program inormation by using the techncians installing
the new AMI meters in the upcoming year. The techncians wil leave a door hager with AlC Cool
Credit prograi information on the customers' doorknob after completing their installation work.
Demand-Side Management Annual Report 2008 Page 17
Residential Sector-Attic Insulation Pilot Idaho Power Company
Attic Insulation Pilot
Participation and Savings
Participants (homes)
Energy Savings (kWh)
Demand Reduction (MW)
Program Costs by Funding Source
Idaho Energy Effciency Rider
Oregon Energy Efficiency Rider
Idaho Power Funds
Total Program Costs-All Sources
Program Levelized Costs
Utility Levelized Cost ($/kWh)
Total Resource Levelized Cost ($/kWh)
Program Life Benefit/Cost Ratios
Utility Cost Benefit/Cost Ratio
Total Resource Benefit/Cost Ratio
Program Characteristics
Program Jurisdiction
Program Inception
2.48
1.94
Idaho
2008
2007
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
Description
The Attic Insulation Pilot, conducted in Idaho durng 2008, consisted of paying an incentive to
residential customers in the Idaho Power service area for installng additional attic insulation.
This prograi specifically targets the reduction of sumer peak demand.
2008 Activities
The pilot was conducted in Boise, Twin Falls, and Pocatello. Installations began May 2008 and were
completed by the first week of July. The attic insulation prograi paid a $0.15 per square foot incentive
for professionally installed attic insulation. Analysis of the information obtained from the attic insulation
pilot indicates that ths is an opportty for Idaho Power to provide a cost-effective prograi begining
in 2009.
2009 Strategies
The Attic Insulation Pilot wil become a prograi in Idaho and Oregon in June 2009 under the naie
Home Improvement Prograi. Plans include creating prograi information brochures to market
the program and incentive application forms for customers. In July, a bil stuffer explaining the new
prograi wil be included in all residential customers' bils. Marketing wil include a direct mail
campaign after the prograi launch, followed by a prit caipaign later in 2009.
Page 18 Demand-Side Management Annual Report 2008
Idaho Power Company Residential Sector-Energy Effcient Lighting
Energy Efficient ligHting
Participation and Savings
Participants (CFL bulbs)
Energy Savings (kWh)
Demand Reduction (MW)
Program Costs by Funding Source
Idaho Energy Effciency Rider
Oregon Energy Efficiency Rider
Idaho Power Funds
Total Program Costs-All Sources
Program Levelized Costs
Utility Levelized Cost ($/kWh)
Total Resource Levelized Cost ($/kWh)
Program Life Benefit/Cost Ratios
Utility Benefit/Cost Ratio
Total Resource Benefit/Cost Ratio
Program Characteristics
Program Jurisdiction
Program Inception
Idaho/Oregon
2002
2007
219,739
7,207,439
n/a
$519,818
$11,787
$10,445
$557,646
$0.012
$0.015
4.56
4.31
Description
The Energy Effcient Lighting prograi, called the ENERGY STARlI Lighting prograi in 2007,
strves for residential energy savings though the replacement of less efficient lighting with more
effcient technology. The average existing home has 38 light bulbs. New homes have an average of
77 light bulbs. Changing these bulbs to more efficient bulbs represents a low-cost, easy way for all
customers to achieve energy savings.
ENERGY STAR qualified compact fluorescent lights (CFLs) are an effcient alternative to standard
incandescent light bulbs and save money and energy. Bulbs come in a varety of wattages, colors,
and applications, including bulbs for thee-way and dimmable fixtues. ENERGY STAR qualified bulbs
use 75% less energy and last up to 10 times longer than incandescent bulbs.
2008 Activities
In 2008, the majority of energy savings were achieved though Idaho Power's paricipation in
two regional Change a Light promotions sponsored by the BP A and one sponsored by Idaho Power.
The 2007 BP A Change a Light promotion (spiral bulbs) cared over until Februar 2008. The BP A
promotion focusing on specialty bulbs extended though December 2008. Additionally, Idaho Power
initiated its own spiral-bulb promotion durg autu 2008. This spiral promotion ran independent of
the BP A promotion, focusing on smaller retailers and covering a greater Idaho Power servce area tha
the BP A prograi.
Demand-Side Management Annual Report 2008 Page 19
Residential Sector-Energy Effcient Lighting Idaho Power Company
Table 5 describes the energy savings and the number of CFL bulbs contrbuted by each segment of
the prograi.
Table 5.Energy Effcient Lighting Energy Savings
Estimated
Bulbs kWh
Promotion Description Contractor Timeframe Sold Savings
2007 Change a Light Spiral........99Ø spiral single BPA/Fluid 2007 carryover 60,987 2,000,357
pack spiral bulbs
2007 Change a Light Specialty..Specialty bulbs in BPA/PECI 2007 carryover 31,880 1,045,664
"big-box" stores
2008 Change a Light Spira!.......99Ø single pack BPA/Fluid Spring 2008 41,660 1,366,448
spiral bulbs
2008 Change a Light Specialty..Specialty bulbs in SPA/PECI 2008 228,169 7,483,943
"big-box" stores
Change a Light SpiraL..............99Ø single pack Fluid Fall 2008 71,935 2,359,470
spiral bulbs
Direct Install .. ...... ..... ....... ...........Bulbs given direcly nla 2008 1,633 53,562
to customers
Total 436,234 14,309,44
Marketing durg 2008 focused on education and outreach by educating customers about the benefits of
CFLs and selecting the appropriate bulb for a specific application. Idaho Power also marketed
the prograi through point-of-purchase materials and sign, in-store events and energy effciency events,
the Idaho Power Customer Connection monthy newsletter, and the Idaho Power Web site.
In 2008, Idaho Power conducted 13 special events at national retail stores in Ontao, Naipa, Boise,
Twin Falls, Pocatello, and Chubbuck. Special events served as opportties for Idaho Power staff to
talk directly with customers at the point-of-purchase, answer questions, and promote all Idaho Power
energy effciency prograis as well as energy effcient lighting. Idaho Power held staff trainng events
on energy efficient lighting and proper disposal of mercur-containing light bulbs.
2009 Strategies
Idaho Power wil continue advocating the Energy Effcient Lighting prograi in 2009 through
paricipation in regional lighting promotions. To ensure geographic coverage and bulb tyes that are not
included in BP A promotions, Idaho Power wil also continue its independent promotion. Additionally,
Idaho Power wil research purchasing habits and market segments of prograi paricipants using
coupon-based marketing promotions. The information wil be used to enhance prograi marketing and
increase program paricipation.
Page 20 Demand-Side Management Annual Report 2008
Idaho Power Company Residential Sector-Energy House Calls
Energy House Calls
Participation and Savings
Participants (homes)
Energy Savings (kWh)
Demand Reduction (MW)
Program Costs by Funding Source
Idaho Energy Effciency Rider
Oregon Energy Efficiency Rider
Idaho Power Funds
Total Program Costs-All Sources
Program Levelized Costs
Utilty Levelized Cost ($/kWh)
Total Resource Levelized Cost ($/kWh)
Program Life Benefit/Cost Ratios
Utility Benefit/Cost Ratio
Total Resource Benefit/Cost Ratio
Program Characteristics
Program Jurisdiction
Program Inception
Idaho/Oregon
2002
2007
700
699,899
n/a
$251,743
$3,349
$450
$336,372
$0.039
$0.039
2.20
2.20
Description
The Energy House Calls prograi helps manufactued and mobile home owners with electrc heat save
on their energy bils by improving the home's effciency. Ths energy efficiency prograi provides free
duct sealing and additional efficiency measures to Idaho Power customers living in Idaho or Oregon in
a manufactued or mobile home using an electrc fuace or heat pump.
Leakg duct systems can lose as much as 70% of the air intended for heating or cooling in a home.
Ducts operate under pressure, makng a one-square-inch hole in a system similar to a 20-square-inch
hole in a wall. Previous studies show typical losses from ducts are about 30%.
Services and products offered though the Energy House Calls prograi include duct testing and sealing
according to Performance Tested Comfort System (PTCS) specifications, installation of five CFL bulbs,
provision of two fuace filters along with replacement instrctions, water heater temperatue test for
proper setting, and distrbution of energy effciency educational materials for manufactued home
occupants. The value of the service to the customer is dependent on the complexity of the repair.
The typical range of the average Idaho Power cost of a service call is from $300 to $350. Idaho Power
provides the customer with the contractor contact information. Customers access the service by directly
calling one of the recognzed, certified contractors specially trained to provide these services in their
region.
Prograi management is under contract with Ecos Consulting, a company with experence manging and
supplyig duct-sealing service prograis. Ecos Consulting coordinates the contractors perormng local
Demand-Side Management Annual Report 2008 Page 21
Residential Sector-Energy House Calls Idaho Power Company
weatherization and energy efficiency servces. To monitor quality assurance, thd-par audits are
conducted in 5% of the homes served.
2008 Activities
Idaho Power renegotiated the contract with Ecos Consulting for continuation of admnistrative
management of the Energy House Calls prograi. Idaho Power continued its direct mail caipaign.
Recipients were targeted using a database of electrically heated manufactued homes in the Idaho Power
service area in Idaho and Oregon.
After reviewing the locations of prograi activity and market satuation, it was determined that
marketing efforts should focus priarly in the Treasure Valley area. In 2008, an updated
cost-effectiveness analysis was conducted representing the focused regional marketing efforts, and was
determined to be cost-effective though 2009.
During 2008, Energy House Calls sericed 1,099 manufactued homes, resulting in approximately
883,038 kWh savings. The program conducted quality assurance on 5% of the homes serviced in
the Energy House Calls prograi. Idaho Power's thid-pary contractors inspected 57 homes,
with 43 homes passing and 13 homes failing the inspection. Contractors are required to revisit failed
homes and correct identified problems. The majority of failed homes occured durg a specific period
and was the result of one contractor's activity. Once Ecos Consulting, who manages the
thee contractors, was aware of the issue, the contractor sent a quality-assurance person out with
the techncian for a few weeks of obseration and released one employee from their duties.
The inspection failures were from jobs completed in early 2008, while subsequent quality inspections
were positive. All contractors suffciently addressed and corrected issues that were identified.
Customer Satisfaction
Idaho Power conducted a customer satisfaction surey evaluating past experience with the service.
A total of243 Energy House Calls prograi paricipants completed the surey. The majority of these
customers indicated both an improved comfort level in their home as a result of paricipating in the
prograi and a high level of satisfaction with the prograi. Over 90% of the respondents indicated they
would recommend the prograi to frends or faily. Additionally, all 57 Energy House Calls customers
who paricipated in the quality assurance check on 5% of the homes serviced reported having a positive
experience with the Energy House Calls prograi.
2009 Strategies
Plans for the upcoming year include continuing the direct mail campaign to all areas to improve limted
paricipation in some areas. Because of tuover in manufactued homes, some of the customers are not
being reached. Idaho Power plans to update its database to enable targeting new customers who were not
contacted previously. To determe other possible avenues of recruitment and adjustments to direct mail
campaign, Idaho Power is conducting a surey of non-paricipants, defmed as those who have received
direct mail letters but have elected to not paricipate.
Page 22 Demand-Side Management Annual Report 2008
Idaho Power Company Residential Sector-ENERGY STAR Homes Northwest
ENERGY STAR(8 Homes Northwest
Participation and Savings
Participants (homes)
Energy Savings (kWh)
Demand Reduction (MW)
Program Costs by Funding Source
Idaho Energy Effciency Rider
Oregon Energy Effciency Rider
Idaho Power Funds
Total Program Costs-All Sources
Program Levelized Costs
Utility Levelized Cost ($/kWh)
Total Resource Levelized Cost ($/kWh)
Program Life Benefit/Cost Ratios
Utility Benefit/cost Ratio
Total Resource Benefit/Cost Ratio
Program Characteristics
Program Jurisdiction
Program Inception
Idaho/Oregon
2003
2007
303
629,634
1
$451,775
$12,249
$11,020
$475,044
$0.056
$0.067
1.76
1.43
Description
ENERGY STAR Homes Northwest is a regionally coordinated initiative supported by a partership of
Idaho Power, NEEA, and the State ofIdaho Offce of Energy Resources (OER) to improve energy
effcient constrction practices for new, single-family homes. Although this prograi results in sumer
peak reduction, the prograi specifically targets the reduction in energy usage accomplished by
increasing the effciency of residential building envelope and air delivery system.
The ENERGY STAR Homes Nortwest residential constrction prograi builds homes that are at least
20% more energy effcient than those built to standard Idaho code. The prograi specifications for
ENERGY STAR Homes are verified by independent thd-par home performance specialists and are
certified by the Idaho OER and the United States Environmental Protection Agency. The homes are
more effcient, comfortable, and durable than standard homes constrcted according to local
building codes.
Homes that ear the ENERGY STAR label include six "must-have" specifications. The specifications
found in all ENERGY STAR qualified homes are 1) effective insulation, 2) high-performance windows,
3) tight constrction and sealed ductwork, 4) energy effcient lighting, 5) ENERGY STAR qualified
appliances, and 6) effcient heating and cooling equipment.
Builders involved in ENERGY STAR Homes Northwest receive up to a $400 incentive per home built
to the Nortwest Builder Option Package standards in Idaho Power's service area. Builders who enter
their homes in a Parade of Homes receive a $1,000 incentive.
Demand-Side Management Annual Report 2008 Page 23
Residential Sector-ENERGY STAR Homes Northwest Idaho Power Company
The Idaho Power prograi collaborates with many local entities for prograi management, such as
ENERGY STAR Homes Nortwest and builders. A large part of the prograi's role in 2008 was
conducting education and trainig activities for residential, new constrction industr parers.
The 2006 International Energy Conservation Code (IECC), which the State of Idaho adopted as its
stadard building code, took effect Januar 1, 2008. Ths new code meets ENERGY STAR Homes
Northwest prograi standards in several key areas, which decreases the energy savings of each
ENERGY STAR Home. As a direct result of the change in Idaho code and the resulting reduction of
energy savings, Idaho Power reduced the paricipating builder incentive to $400 per qualifyg home in
2008, down from the $750 incentive previously offered. Incentives for Parade of Homes entries remain
unchanged.
2008 Activities
Although new housing stars were down thoughout the Idaho Power servce area, the ENERGY STAR
Homes Nortwest program achieved a market share of6.2% of new housing stars though 2008. This is
up from 2007 market share of 5%.
Idaho Power conducted numerous ENERGY STAR promotional activities durng 2008. Idaho Power
sponsored the energy effciency awards for the Building Contractor's Association of Southwest Idaho
(BCASWn and the Snake River Valley Building Contractor's Association (SRVBCA) Parade of
Homes. Idaho Power presented energy effciency awards at both the BCASWI Parade of Homes awards
banquet and the SRVBCA Parade of Home awards banquet. Idaho Power maintained a presence in the
building industr by paricipating in and supporting the SRVBCA Builder's Expo, the Magic Valley
Builder's Association Builders Expo, the Idaho Building Efficiency Conference, the Home Depot
Contractor's show, and the Idaho Building Contractors Association Convention.
Media caipaigns heightened awareness of the ENERGY STAR Homes prograi. Using radio and
bilboard advertising, Idaho Power conducted a cooperative media caipaign in conjunction with
ENERGY STAR Homes Nortwest and the Environmental Protection Agency. Idaho Power also
co-sponsored, and paricipated in, activities such as the Cedar Crossing 100% ENERGY STAR
communty kick-off event in Caldwell. Cedar Crossing is Caldwell's first 100% ENERGY STAR
community.
Traing is a major fuction of Idaho Power's ENERGY STAR Homes prograi. To that end, numerous
realtor trainings were conducted in Caldwell, N aipa, and Boise. A builder training was held in
Pocatello.
Other marketing projects involved adding a message about this prograi to residential customers'
electrc bil. These bil messages encouraged Idaho Power customers to visit ENERGY STAR qualified
homes in their local Parade of Homes events. An ENERGY STAR Homes prograi bil stuffer sent
information to all residential customers in the Idao Power servce area. Additionally, Idaho Power
continued to support the activities of the Idaho ENERGY STAR Builder's Parership (IESBP) 100%
Builders group. Idaho Power was instrental in the formation of this group in 2007. Curently Idaho
Power assists the group with marketing activities by fuding and offering marketing servces.
Page 24 Demand-Side Management Annual Report 2008
Idaho Power Company Residential Sector-ENERGY STAR Homes Northwest
2009 Strategies
A key promotional strategy is paricipation in industr conferences and home shows. Durg 2009,
Idaho Power wil continue providing realtor traings; supporting Parade of Homes events, the Building
Contractors Association (BCA), and realtor associations; improving marketing material distrbutions;
and supporting the IESBP group and its activities.
Marketing plans include using prit advertising to assist existig builders with moving unold ENERGY
STAR qualified homes inventory. The Idaho Power prograi staffwil explore new and inovative ways
to educate consumers, realtors, and appraisers about the benefits and featues of ENERGY STAR
Homes.
Demand-Side Management Annual Report 2008 Page 25
Residential Sector-Heating & Cooling Effciency Program Idaho Power Company
Heating & Cooling Efficiency Program
Participation and Savings
Participants (homes)
Energy Savings (kWh)
Demand Reduction (MW)
Program Costs by Funding Source
Idaho Energy Effciency Rider
Oregon Energy Efficiency Rider
Idaho Power Funds
Total Program Costs-All Sources
Program Levelized Costs
Utility Levelized Cost ($/kWh)
Total Resource Levelized Cost ($/kWh)
Program Life Benefit/Cost Ratios
Utiity Benefit/Cost Ratio
Total Resource Benefit/Cost Ratio
Program Characteristics
Program Jurisdiction
Program Inception
Idaho/Oregon
2007
2007
4
1,595
n/a
$482,051
$3,289
$2,871
$488,211
n/a
n/a
0.53
0.28
Description
The residential Heating & Cooling Effciency (H&CE) Prograi provides incentives for the purchase
and proper installation of qualified high-efficiency heating and cooling equipment and services to Idaho
Power residential customers. Ths prograi has been available to Idaho customers since September 2007
and to Oregon customers since August 2008.
Objectives of the H&CE prograi are acquirg kWh savings though the implementation of
energy-saving HV AC measures in the existing and new residential sector. Cash incentives are provided
to residential customers and HV AC contractors who install eligible central air conditioners (CAC),
heat pumps, and evaporative coolers. Incentives are also awarded for qualifying heat pump tue-ups and
CAC tue-ups meeting Idaho Power's progra specifications. A paricipating HV AC company must
perform all servces, except for installation on evaporative coolers. Evaporative coolers are self-installed
pieces of equipment. There is no need for a contractor to be involved and no specific installation
requirements as there are for CACs and heat pumps.
In keeping with quality installation priciples, the H&CE Prograi requires contractors to become
"paricipating" companes. To do ths, contractors in the prograi must sign an agreement with Idaho
Power. The paricipating companes must ensure their serce techncian and installers attend required
traing on the proper installation of air conditioners and heat pumps. These companes must purchase
and use TrueFlowlI Meters to measure ai flow and adhere to prograi specifications.
Page 26 Demand-Side Management Annual Report 2008
Idaho Power Company Residential Sector-Heating & Cooling Efficiency Program
2008 Activities
New in 2008 was the addition of the open-loop water source heat pump measure. Idaho Power expanded
the prograi into Oregon upon approval, in August 2008, of Schedule 72 by the OPUC. In 2008,
the H&CE Prograi processed 359 incentive applications and paid $72,900 in incentives, resulting in
a total energy savings of 561,440 kWh. During 2008, Idaho Power conducted 22 contractor tring
sessions on the proper sizing and installation of heat pumps and air conditioners, simplified duct design,
and prograi refresher classes, reaching 201 attendees.
Marketing tactics began in March, using bil inserts, radio ads, newspaper articles, home and garden
shows, and exhibitor booths at varous community events.
Customer Satisfaction
Idaho Power conducted a customer satisfaction surey durig 2008. The majority of respondents hear
about the H&CE Program from their heating and cooling contractor. Almost 75% of respondents
indicated their heating and cooling contractor was "very knowledgeable" about the prograi. Eight out
of ten respondents said they "defmitely would recommend" the contractor they used to a frend or
relative. Almost 80% of the respondents said paricipation in the prograi was "very easy." The majority
of respondents pursued additional prograi information from the H&CE Prograi equipment page on
Idaho Power's Web site. Of those who did go to the Web site, most said it was "easy to use" and
the information they gained from the Web site was ''usefu.'' Most of the respondents said they were
''very satisfied" with the prograi and would recommend it to a frend or faiily member. When asked
what it was they liked best about the prograi, most responded that it was the incentive or the
energy savings that they liked best.
Dug 2008, an H&CE Prograi contractor surey was conducted. Eighteen contractors responded to
the surey. Responses reflected contractors from all regions ofIdaho Power's operations. The majority
of the respondents said they heard about the prograi though a "notification letter from Idaho Power"
At the time of the surey, in September, most contractors had submitted somewhere between one and
five incentive applications, but there were thee contractors who had submitted more than
20 applications. Two contractors indicated they had not submitted any incentive applications, and one of
those said it was because he/she was too busy. Most of the contractors indicated they have a good
understanding of the techncal requirements of the prograis and had opportties for traing in the
prograi. The majority of the respondents indicated they had promoted the H&CE Prograi by
encouraging customers to participate. Satisfaction with the progr was vared with one-thd of the
contractor respondents being satisfied, one-thd being neutral, and one-thd being dissatisfied. Results
for wilingness to recommend the prograi were similar to satisfaction ratings. Most of the contractors'
dissatisfaction with the program was centered around the paperwork and prograi design. In response,
Idaho Power modified the paperwork to reduce the duplication of information, and also consolidated
forms. Several of the contractors requested removing airow and sizing requirements. Idaho Power
considers the quality installation requirements of this prograi essential to maintainig the prograi's
integrty. In 2009, Idaho Power wil continue to require quality installation of qualifyg heats pumps
and increase the contractor incentives.
Demand-Side Management Annual Report 2008 Page 27
Residential Sector-Heating & Cooling Effciency Program Idaho Power Company
2009 Strategies
The first-year cost-effectiveness review identified measures that were not cost-effective. Plans for
the upcoming year include removing ai conditioner and tue-up incentives, effective second quarer
2009. The prograi enhanced its criteria for contractors to remai on the paricipating Idao Power list.
Contractor trainng and marketing the prograi though bil stuffers and communty events wil continue
throughout 2009. Idaho Power is investigatig cross-promoting the evaporative coolers with the Home
Products Prograi and determg the feasibility of addig duct sealing as a measure.
Idaho Power joined the Northwest Ductless Heat Pup Project and wil implement the Idaho Power
pilot in its service area beginnng March 2009. The goals of ths pilot are to promote the ductless heat
pump technology as an energy-saving alternative for customers with electrically heated homes, to
determne how much electrcity this technology saves in order to validate a deemed-savings number, and
to obtain customer satisfaction and behavior patterns regarding the technology. Idaho Power wil offer
customers incentives for parcipating in the pilot. Pilot results wil be available in 2011.
Page 28 Demand-Side Management Annual Report 2008
Idaho Power Company Residential Sector-Home Products Program
Home Products Program
Participation and Savings
Participants (appliances)
Energy Savings (kWh)
Demand Reduction (MW)
Program Costs by Funding Source
Idaho Energy Effciency Rider
Oregon Energy Effciency Rider
Idaho Power Funds
Total Program Costs-All Sources
Program Levelized Costs
Utility Levelized Cost ($/kWh)
Total Resource Levelized Cost ($/kWh)
Program Life Benefit/Cost Ratios
Utility Benefit/Cost Ratio
Total Resource Benefit/Cost Ratio
Program Characteristics
Program Jurisdiction
Program Inception
1.42
0.77
Idaho/Oregon
2008
2007
n/a
n/a
n/a
$8,746
$460
$69
$9,275
n/a
n/a
Description
The Home Products Prograi, formerly the ENERGY STARlI Appliance Prograi, provides an incentive
payient to Idaho Power residential customers for purchasing ENERGY STAR qualified appliances,
lighting, or other products. ENERGY STAR is a governent-backed prograi designating products as
energy effcient. Appliances and products with ENERGY STAR must meet higher, strcter efficiency
criteria than federal standards. Washers must have a Modified Energy Factor of 1.72 or greater and
a Water Factor of 8.0 or lower, the minimum qualifications for an ENERGY STAR qualified clothes
washer. To qualify, the washer must have been purchased after April 1, 2008 for customers in Idaho and
after May 21, 2008 for customers in Oregon.
The ENERGY STAR Appliance Prograi rolled out on April 1, 2008 for Idaho Power Idaho customers
and on May 21,2008 for Idaho Power Oregon customers. With the addition of ENERGY STAR
qualified refrigerators, ceiling fans with light kits, light kits, and light fixtues, the ENERGY STAR
Appliance Prograi was renaied and launched on August 1, 2008.
Intially, the clothes washer incentive was the only product offered under the original program.
Curent offerigs and related incentives include clothes washers ($50), refrgerators ($30), light fixtues
(up to $15 per fixtue), ceiling fans with light kits, or ceiling fan light kit attachments (up to $20 per
fixtue). Only products purchased after August 1, 2008 are eligible. Program parcipation is a simple
process for customers. The customer completes the brief incentive application, submits it with a copy of
the sales receipt, and then receives an incentive check in the mail if the purchase qualifies.
Demand-Side Management Annual Report 2008 Page 29
Residential Sector-Home Products Proram Idaho Power Company
2008 Activities
Marketing of the Home Product Program to customers occur priarly though retail outlets.
Idaho Power provides inormation to store managers and employees through traing sessions at store
staff meetings and though periodic visits by Idaho Power representatives. Collateral materials, such as
prograi brochures with application tear-off forms, were developed and distrbuted to nearly 100 retail
stores. In addition, prograi modifications are delivered via letters sent directly to store managers.
Retail salespeople also assisted in promoting the prograi to their customers. Information gathered from
a series of marketing questions on the incentive application form indicated salespeople are a proven,
effective avenue for marketing the prograi. One question pertns to how the customer learned about
the prograi. The most common answer was the salesperson.
Idaho Power promotes the prograi directly to residential customers via bil stuffers, communty
promotions, Idaho Power field staff, and other outreach activities. Dug sumer 2008, bil stuffers
detailing the prograi were mailed to all Idaho Power residential customers.
The Home Products Prograi exceeded the goals for 2008. Idaho Power paid the first Home Products
Prograi incentive in May 2008, and paid 3,034 incentives durg 2008, resulting in 541,615 kWh of
savings. Incentives were issued for 2,451 clothes washers, 480 refrgerators, 98 light fixtues,
thee ceiling fans, and two light kits.
2009 Strategies
Based on the curent success, the marketing strategy for 2009 wil remain simlar with only minal
adjustments and updates as needed. The current strategy enhances Idaho Power's ability to meet
the 2009 prograi goals. The Home Products Prograi wil cross-promote with other Idaho Power
prograis, evaluate success, and develop promotional materials. Idaho Power wil continue to evaluate
potential products for addition to the prograi durng 2009 and beyond.
Page 30 Demand-Side Management Annual Report 2008
Idaho Power Company Residential Sector-Home Weatherization Pilot
Home Weatherization Pilot
Participation and Savings
Participants (homes)
Energy Savings (kWh)
Demand Reduction (MW)
Program Costs by Funding Source
Idaho Energy Effciency Rider
Oregon Energy Efficiency Rider
Idaho Power Funds
Total Program Costs-All Sources
Program Levelized Costs
Utility Levelized Cost ($/kWh)
Total Resource Levelized Cost ($/kWh)
Program Life Benefit/Cost Ratios
Utility Benefit/Cost Ratio
Total Resource Benefit/Cost Ratio
Program Characteristics
Program Jurisdiction
Program Inception
1.31
1.43
Idaho/Oregon
2008
2007
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
Description
Idaho Power introduced a new weatherization pilot in the Twin Falls area. Ths prograi is modeled
after the Weatherization Assistance for Qualified Customers (WAQC) prograi. The pilot targeted
customers who applied, but were deemed fmancially ineligible, for participation in Low Income Home
Energy Assistance Prograis (LIHEAP), and who are not likely to paricipate in other prograis.
The difference between the existing W AQC prograi and the pilot are the pilot's higher income
eligibility criteria of 151 % to 250% of the state pover level, and federal governent dollars are not
used in the pilot. In all other aspects, the pilot resembled W AQC.
Idaho Power contracted with Home Energy Management, LLC, with a goal of weatherizing 20 homes in
2008 at no cost for the customer. After the weatherization measures were installed, Idaho Power
completed the verification and analysis process, comparg the curent Savings Investment Ratio (SIR)
with Idaho Power cost-effectiveness modeL.
2008 Activities
The pilot was launched durg the last quarer of 2008 in the Twin Falls area. Home Energy
Management, LLC, weatherized 16 electrcally heated homes of eligible Idaho Power customers. Energy
savings achieved was 71,680 kWhyear with an average home saving 4,480 kWhyear. Total costs were
$52,807 with an average job cost of $3,300.
Demand-Side Management Annual Report 2008 Page 31
Residential Sector-Home Weatherization Pilot Idaho Power Company
2009 Strategies
Based on the pilot results, Idaho Power plan to expand the pilot into a prograi offered in the Twin
Falls area in 2009. Home Energy Management, LLC, wil weatherze 45 homes in Idaho Power's
southern region service area under the newly naied prograi, Weatherzation Solutions for Eligible
Customers Prograi. Eligible customers wil include Idaho Power customers that heat their homes
electrcally and ear an income between 161 % and 250% of the federal povert leveL. Customers who
are either purchasing or renting their homes may be eligible.
Identification of potential paricipants is done though the Communty Action Parership Association of
Idaho (CAP AI), who serves as admnistrator for LIHEAP for the Idaho Deparent of Health and
Welfare. Customers deemed financially ineligible for federal LIHEAP assistance are sent denial letters
by CAP AI. For the 2009 prograi, eligible candidates with electrcally heated homes are selected from
the list of denial letter recipients withn the Twin Falls service area.
Idaho Power plans to save an average of 6,000 kWh per weatherzed home per year, for a total energy
savings of 270,000 kWh anually. The Idaho Power prograi and field staff plans to complete
an evaluation of measures intalled in weatheried homes in 2009 and the paricipants' knowledge
gained regarding energy effciency.
Page 32 Demand-Side Management Annual Report 2008
Idaho Power Company Residential Sector-Qregon Residential Weatherization
Oregon Residential Weatherization
Participation and Savings
Participants (homes)
Energy Savings (kWh)
Demand Reduction (MW)
Program Costs by Funding Source
Idaho Energy Effciency Rider
Oregon Energy Efficiency Rider
Idaho Power Funds
Total Program Costs-All Sources
Program Levelized Costs
Utility Levelized Cost ($/kWh)
Total Resource Levelized Cost ($/kWh)
Program Life Benefit/Costs Ratios
Utility Benefit/Cost Ratio
Total Resource Benefit/Cost Ratio
Program Characteristics
Program Jurisdiction
Program Inception
n/a
n/a
Idaho/Oregon
1980
2007
1
9,971
n/a
$0
$0
$3,781
$3,781
$0.028
$0.042
Description
Idaho Power offers free energy audits for electrcally heated homes of customers withi the Oregon
service area. This is a statutory prograi offered under Oregon Rate Schedule No. 78. Upon a customer's
request, an Idaho Power representative visits the home to analyze it for energy effciency. An estimate of
costs and savings for specific measures is given to the customer. Idaho Power offers financial assistance
for a portion of the costs for weatherization measures, either as a cash incentive or with a 6.5% interest
loan.
2008 Activities
Durng the month of July, Idaho Power sent every Oregon residential customer an informational
brochure about energy audits and home weatherization fmancing. A total of 37 Oregon customers
responded. Each of the 37 customers retued a card from the brochure indicating they were interested
in a home energy audit, weatherization loan, or incentive payient. Twenty-thee audits and responses to
customer inquires to the prograi were completed.
Idaho Power issued thee rebates totaling $1,908.22 for 22,196 kWh savings. The rebates and related
savings were for ceiling insulation, window replacement, and a wall insulation project. There were no
loans made through ths prograi durg 2008. Five customer responses were directed to Cascade
Natual Gas.
Demand-Side Management Annual Report 2008 Page 33
Residential Sector-Qregon Residential Weatherization Idaho Power Company
2009 Strategies
Plans for the upcomig year include notifyig customer in their May bil about the prograi.
Idaho Power wil complete requested audits and fulfill all cost-effective rebate and loan applications.
Page 34 Demand-Side Management Annual Report 2008
Idaho Power Company Residential Sector-Rebate Advantage
Rebate Advantage
Participation and Savings
Participants (homes)
Energy Savings (kWh)
Demand Reduction (MW)
Program Costs by Funding Source
Idaho Energy Effciency Rider
Oregon Energy Efficiency Rider
Idaho Power Funds
Total Program Costs-All Sources
Program Levelized Costs Ratios
Utility Levelized Cost ($/kWh)
Total Resource Levelized Cost ($/kWh)
Program Life Benefit/Cost Ratios
Utilty Benefit/Cost Ratio
Total Resource Benefit/Cost Ratio
Program Charactenstics
Program Jurisdiction
Program Inception
7.19
2.80
Idaho/Oregon
2003
2007
123
554,018
n/a
$58,854
$4,609
$733
$89,269
$0.010
$0.021
Description
Idaho Power customers who purchase a newall-electrc, ENERGY STARlI qualified manufactued
home and site it in Idaho Power's service area are eligible for a $500 rebate though the Rebate
Advantage prograi. Salespersons receive a $100 incentive for each qualified home that they sell.
In addition to offering financial incentives, the Rebate Advantage prograi promotes and educates
buyers and retailers of manufactued homes about the benefits of ownig energy efficient models.
Quality control and energy efficiency specifications for qualified homes are established by
the Nortwest Energy Effcient Manufactued Housing (NEEM) prograi. NEEM is a consortium of
manufactuers and state energy offces in the Northwest. In addition to specifications and quality,
NEEM tracks the production and on-site performance of ENERGY STAR qualified manufactued
homes.
The Rebate Advantage prograi helps Idaho Power customers with the intial costs associated with
purchasing a new energy effcient ENERGY STAR qualified manufactued home. This enables the
homebuyer to enjoy the long-term benefit of lower electrc bils and greater comfort provided by these
homes. In additiön, Idaho Power encourages sales consultants to discuss energy efficiency with their
customers durg the sales process.
Demand-Side Management Annual Report 2008 Page 35
Residential Sector-Rebate Advantage Idaho Power Company
2008 Activities
Dug 2008, Idaho Power paid 107 incentives on new manufactued homes. The customer taget for
2008 on the number of homes purchased was 150 homes. The slow economy had a draiatic effect on all
types of housing and contributed to the lower number of incentives. New Rebate Advantage marketing
materials were developed durng the year, including a prograi brochure and new display posters for
placement at dealership sales offices and in ENERGY STAR qualified model homes. Idaho Power
customer representatives (CR) visited each of the approximately 19 dealerships at least three times
durng 2008, answerig questions and distrbuting materals.
Customer Satisfaction
Idaho Power conducted two different sureys in 2008 for the Rebate Advantage prograi. The first
surey covered manufactued home dealers who paricipated in the Rebate Advantage prograi.
Seventeen dealer prograi paricipants completed the surey. Results indicated strong awareness and
understanding of the Rebate Advantage prograi. One hundred percent of the respondents indicated they
"always use" or "occasionally use" the prograi materals provided by Idaho Power. Alost 94% of
the respondents "strongly agreed" and "somewhat agreed" the materials were useful in promotig
ENERGY STAR qualfied manufactued homes.
The second Rebate Advantage prograi surey conducted was with customers who purchased an
ENERGY STAR qualified manufactued home and received an incentive from Idaho Power.
Ninety-four program paricipants responded to ths surey, with almost 87% using their new home as
a priar residence. Close to 68% ofthe respondents reported they were "very knowledgeable" or
"somewhat knowledgeable" about ENERGY STAR qualified homes before entering the dealership,
and almost 95% of the respondents were ''very knowledgeable" or "somewhat knowledgeable" about
ENERGY STAR qualified homes after leaving the dealership.
2009 Strategies
Idaho Power plans to continue the Rebate Advantage prograi in 2009, explore new marketing methods,
and promote the prograi. CRs wil enance relationships with dealerships by visiting each dealership
quarerly, offering program support, answerig questions, and distrbuting materials. The involvement of
local Idaho Power personnel interacting with the local dealers reemphasizes the importance of
promoting the benefits of ENERGY STAR qualified homes and products.
Page 36 Demand-Side Management Annual Report 2008
Idaho Power Company Residential Sector-WAQC
Weatherization Assistance for Qualified Customers
Participation and Savings
Participants (homes/non-profits)
Energy Savings (KWh)
Demand Reduction (MW)
Program Costs by Funding Source
Idaho Energy Effciency Rider
Oregon Energy Efficiency Rider
Idaho Power Funds
Total Program Costs-All Sources
Program Levelized Costs
Utilty Levelized Cost ($/kWh)
Total Resource Levelized Cost ($/kWh)
Program Life Benefit/Cost Ratios
Utilty Benefit/Cost Ratio
Total Resource Benefit/Cost Ratio
Program Characteristics
Program Jurisdiction
Program Inception
Idaho/Oregon
1989
2007
408
3,338,126
n/a
$0
$0
$1,323,624
$1,323,624
$0.030
$0.040
2.17
1.50
Description
The W AQC prograi provides funding for the installation of cost-effective weatherization measures in
qualified owner-occupied and rental homes that are electrcally heated. Enhancements enable qualified
famlies to maintain a comfortable home environment, while saving energy and money otherwise spent
on heating, cooling, and lighting. Participants receive energy efficiency education to help save energy in
their home.
WAQC is modeled after the United States Departent of Energy (DOE) Weatherization Progr.
The DOE prograi is managed though Health and Human Services offces in Idaho and by the Oregon
Housing and Communty Services in Oregon. Idaho Power, in conjunction with Community Action
Parership (CAP) agencies in the Idaho Power servce area, seres as the admnistrator ofW AQC.
Federal funds are allocated to the Idaho Deparent of Health and Welfare and Oregon Housing and
Communty Services, then to CAP agencies based upon United States Census data of qualifyg
household income withi each CAP agency's geographic area. The CAP agencies oversee local
weatherzation crews and contractors providing implementations that improve energy effciency of
the homes. W AQC allows these state agencies to leverage their federal weatherization dollars and serve
more residents by attaining nonfederal supplemental fuding and other resources to supplement federal
LIHEAP and weatherization fuds.
2008 Activities
Durg 2008, Idaho CAP agencies weatherized 434 electrcally heated homes in Idaho and 13 in
Oregon, totaling 452 weatherized homes. Anual energy savings were 4,064 MW for Idaho and
Demand-Side Management Annual Report 2008 Page 37
Residential Sector-WAQC Idaho Power Company
74 MW for Oregon. W AQC fuded the weatherization of five buildings housing nonprofit
organzations that serve special needs populations in their Idaho communties. The anual energy
savings from the nonprofit weatherization was 130 MW.
Customer Satisfaction
Sureys are sent to prograi participants after completion of the weatherization process in order to
measure satisfaction, education efforts, and behavior changes. Idaho Power mailed a W AQC paricipant
survey durng June and December 2008 to customers who received W AQC services in the previous
six months. Twenty-nine percent, or 104 of 360, of all customers sureyed responded to the surey
about W AQC. Of those customers who responded, nearly 87% said they learned "some" or "a lot" about
saving electrcity in their home. Additionally, 101 of those saie customers, or over 97%, said that they
had tred "some" or "a lot" of ways to save energy in their homes.
Additionally, Idaho Power prograi specialists paricipated in the Idaho state peer review process,
which involved peer agency weatheriation crews withn the state reviewing homes weatherized by each
of the agencies. Results show all CAP agency weatherization deparents are weatherizing in
accordance to federal gudelines.
2009 Strategies
Idaho Power is involved with the Policy Advisory Council, which serves as an oversight committee for
weatherization activities in Idaho. Though ths foru, Idaho Power paricipates in the weatherization
policy for the State of Idaho.
The customer satisfaction weatherization surey used durg 2008 wil be used again in 2009.
Additionally, in response to a request from regional CAP agencies, Idaho Power employees plan to
paricipate in National Weatherization Day on October 30.
Page 38 Demand-Side Management Annual Report 2008
Idaho Power Company Commercial/Industrial Sector
COMMERCIAL/INDUSTRIAL SECTOR OVERVIEW
Description
The commercial and industral sector consists of over 64,000 customers. Dug 2008, new commercial
customers increased by 1,360, for an increase of about 2% over 2007. Individual customer energy usage
withn ths segment vares from a few kWh each month to several hundred thousand kWh each month.
The commercial segment of this sector represents approximately 27% of total electrcity usage,
while the industrial segment of ths sector represents about 30% of Idaho Power's total electrcity usage.
Industral customers and special contract customers in this sector are Idaho Power's largest individual
energy consumers. Ths group consists of approximately 122 customers.
Programs
Table 6. 2008 Commercial/Industrial Program Summary
Total Cost Savings
Summer
Peak
Demand
Annual
Participants Utilty Resource Energy
Program (Number)(Units)(Dollars)(Dollars)(kWh)
Energy Effciency
Building Effciency...... ...... ............60 project $1,055,009 $1,671,375 6,598,123
Easy Upgrades.............................685 project $2,992,261 $10,096,627 25,928,391
Holiday Lighting Program.............14 businesses $28,782 $73,108 259,092
Oregon Commercial Audit............0 audits $58 $58
Custom Effciency.........................100 project $4,045,671 $16,312,379 41,058,639
Totl $8,121,779 $28,153,54 73,84,245
Note: See Appendix 3 for notes on methodology and column definitions.
MW
1
4
5
10
Thee major prograis targeting different energy effciency market segments are offered to
commerciai/industral customers in Idaho Power's Idaho and Oregon service areas. Easy Upgrades
offers a menu of typical commercial retrofit measures with prescriptive incentive aiounts for lighting,
HV AC, motors, building shell, plug loads, and grocery refrgeration. The Building Effciency prograi
for new constrction projects achieves energy savings that are cost-effective at the time of constrction,
enabling Idaho Power customers to apply energy efficient design featues and technologies that would
otherwise be lost opportnities for savings to their projects. Ths prograi encourages incorporation of
qualified energy-saving improvements for lighting, cooling, building shell, and energy control options.
Paricipants in the Building Efficiency and Easy Upgrades prograis can receive incentives for any
projects completed up to $100,000 per site per year. The Custom Effciency prograi offers fmancial
incentives for large commercial and industral energy users undertakng custom projects to improve
the effciency of their electrcal systems or processes. Idaho Power continues to offer the Oregon
Commercial Audits prograi to medium and small commercial customers.
In 2009, Idaho Power plans to launch a commercial demand response prograi. Idaho Power has
contracted with a third-par aggregator to reduce peak demand at critical times. The aggregator
contracts directly with Idaho Power commercial and industral customers to achieve the demand
reduction.
Demand-Side Management Annual Report 2008 Page 39
Commercial/Industrial Sector Idaho Power Company
In 2008, Idaho Power contracted with the Integrated Design Lab (IDL) in Boise to accomplish specific
tasks to be completed in 2009. IDL wil create an Energy Use Index database from Idaho Power
customers and analyze the quality of commissioning services in the Treasure Valley. IDL wil provide
educational sessions for the local design communty and organze a building simulation users group to
help promote and enhance the local simulation skills. Other IDLtasks are to conduct a post-occupancy
surey to study customer satisfaction with technology incentives though the commercial energy
efficiency prograis and to evaluate and report on the curent market conditions for system sizing of
package rooftop HV AC unts. Lastly, IDL wil identify and summarze key energy effciency resources,
events, news items, and technologies useful to Idaho Power for evaluating curent incentives and futue
incentive opportties for the commercial and industral sector customers.
Page 40 Demand-Side Management Annual Report 2008
Idaho Power Company Commercial/Industrial Sector-Building Effciency
Building Efficiency
Participation and Savings
Participants (projects)
Energy Savings (kWh)
Demand Reduction (MW)
Program Costs by Funding Source
Idaho Energy Efficiency Rider
Oregon Energy Efficiency Rider
Idaho Power Funds
Total Program Costs-All Sources
Program Levelized Costs
Utilty Levelized Cost ($/kWh)
Total Resource Levelized Cost ($/kWh)
Program Life Benefit/Cost Ratios
Utility Benefit/Cost Ratio
Total Resource Benefit/Cost Ratio
Program Characteristics
Program Jurisdiction
Program Inception
Idaho/Oregon
2004
Description
2007
22
2,817,248
c:1
$661,485
$5,766
$1,781
$669,032
$0.026
$0.032
2.14
1.55
The Building Effciency prograi enables customers in Idaho Power's service area in Idaho and Oregon
to apply energy effcient design featues and technologies that would otherwise be lost opportties for
savings to their projects. The Building Effciency prograi offers a menu of measures and incentives for
lighting, cooling, building shell, and control-effciency options. Prograi incentives also include fundig
for custom projects, as well as additional incentives for commssionig that ensures the systems perform
as designed.
The Building Effciency prograi is offered to commercial and industral customers involved in
the constrction of new buildings or constrction projects with signficant additions, remodels,
or expansions. The prograi offers incentives up to $100,000. Commercial and industral customers
takg service under, or who wil take serice under, Schedule 7 (Small General Servce), Schedule 9
(Large General Service), Schedule 19 (Large Power Service), or special contract customers are eligible
to paricipate.
Prograi marketing is targeted at architects, engineers, and other local design professionals.
Monthy e-mail prograi updates are sent to building developers, design professionals, contractors,
building owners, Idaho Power field personnel, and other interested parties.
Through the Building Efficiency prograi, Idaho Power is a primar sponsor of the Boise Integrated
Design Lab (IDL), which provides techncal assistance and traing seminars to local architects and
Demand-Side Management Annual Report 2008 Page 41
Commercial/Industrial Sector-Building Effciency Idaho Power Company
designers. Much of this activity is coordiated and supported though NEEA's BetterBrickslI prograi.
The Building Effciency prograi sponsors the anual BetterBricks awards held in October in Boise.
2008 Activities
In 2008, Idaho Power made mior modifications to accommodate Idaho's adoption of the 2006 IECC,
effective Januar 1, 2008. Eligibilty requirements for thee of the 14 measures changed in 2008.
The Building Effciency prograi completed 60 new constrction, major renovations, and major
additions projects in 2008, resulting in 6,598,123 kWh in energy savings. Idaho Power paid $846,931 in
incentives for completed projects in 2008.
The IDL began a measurement and verfication study on four of the 14 measures offered under
the Building Effciency prograi. Though the contract with IDL, additional measurement and
verification activities for the prograi are expected to continue though 2009. The results of the first
four measures evaluated wil be available in 2009.
2009 Strategies
Two incentive measures used though 2008 have been altered for 2009. Idaho Power made minor
modifications to the menu of 14 measures, effective Januar 1,2009. One under-used measure, premium
windows, was replaced with a more popular option, exterior window shading. On another measure,
demand-control ventilation, the incentive level was adjusted down. The incentive payient is now based
on the outside aiflow, not the umt-rated airow, resulting in a lesser incentive aiount.
Measurement and verification of selected measures offered though the Building Effciency prograi
wil continue through the IDL. IDL wil install monitoring equipment on selected Building Efficiency
paricipant facilities and report the results in 2009. Idaho Power has designed a surey to measure
paricipant satisfaction in the Building Efficiency prograi. The prograi plans to implement this surey
in 2009.
Page 42 Demand-Side Management Annual Report 2008
Idaho Power Company Commercial/Industrial Sector-Custom Effciency
Custom Efficiency
Participation and Savings
Participants (projects)
Energy Savings (kWh)
Demand Reduction (MW)
Program Costs by Funding Source
Idaho Energy Effciency Rider
Oregon Energy Effciency Rider
Idaho Power Funds
Total Program Costs-All Sources
Program Levelized Costs
Utility Levelized Cost ($/kWh)
Total Resource Levelized Cost ($/kWh)
Program Life Benefit/Cost Ratios
Utility Benefit/Cost Ratio
Total Resource Benefit/Cost Ratio
Program Characteristics
Program Jurisdiction
Program Inception
Idaho/Oregon
2003
2007
49
29,789,304
4
$3,032,047
$110,634
$19,185
$3,161,866
$0.012
$0.026
4.83
1.55
Description
The Custom Effciency program targets energy savings through the implementation of customized
energy effciency projects at customers' sites. The prograi is an opportty for large- and mid-sized
commercial and industral customers in Idaho and Oregon to lower their electrcal bils and receive
a financial incentive by completing energy effcient projects. Incentives enable companes to do projects
that might not be completed otherwise. Prograi offerings include trainng and education on energy
effciency, energy auditing services for project identification and evaluation, and fmancial incentives for
project implementation.
Interested customers submit applications to Idaho Power for potential projects that have been identified
by a thd-par consultant, Idaho Power staff, or by the customer as applicable to their facilty.
The applications must provide sufficient information to support the energy-savings calculations.
Project implementation begins after Idaho Power reviews and approves an application, followed by
the finalization of the terms and conditions of the applicant's and Idaho Power's obligations.
When possible, Idaho Power conducts on-site power monitoring and data collection, before and after
project implementation. The measurement and verification process ensures achievement of projected
energy savings. Verifying applicants' inormation confirms that demand reduction and energy savigs
are obtained and withn prograi guidelines.
Demand-Side Management Annual Report 2008 Page 43
Commercial/Industrial Sector-Custom Effciency Idaho Power Company
If changes in scope take place in a project, a recalculation of energy savings and incentive aiounts
occurs, based on the actual installed equipment. Large, complex projects may take as long as two years
to complete.
2008 Activities
In 2008, the mimum project size requirement increased from an anual 20,000 kWh to i 00,000 kWh.
This change is expected to result in customer with smaller projects paricipating in other Idaho Power
energy effciency prograis, allowing greater Idaho Power resources to be focused on larger projects.
For smaller projects, or those with less complex retrofits, the Easy Upgrades or Building Efficiency
prograis may be applicable. If a smaller project canot be accommodated through other Idaho Power
energy effciency prograis, the project may be completed under the Custom Effciency prograi,
subject to cost-effectiveness analysis. Incentive levels for the Custom Efficiency program remain at 70%
of the project cost, or $0. 12/kWh, whichever is less.
Key components in facilitating customer implementation of energy efficiency projects are energy
auditing, customer traing, and education services. The lin between energy audits and the completion
of projects is historically signficant; thus, Idaho Power continued expanding the number of contractors
available for customer scoping audits from four companes in 2007 to five companes in 2008.
Selection of engineerig firms was based on the fiml s expertise in all major equipment areas and their
ability to provide resources for customers thoughout Idaho Power's servce area.
The Custom Effciency prograi achieved a high service area penetration rate. Through 2008,
approximately 50% of the large power service customers had submitted an application for a project.
Idaho Power reviewed and approved 135 applications for incentive projects in 2008. A total of
101 projects were completed in 2008 for 59 companes, including four Oregon projects.
Prograi energy savings increased in 2008 by 37% over the prior year, from 29,789 MW to
41,059 MW. Additionally, completed projects increased by 106% and approved incentive applications
increased by 55%.
Table 7. Custom Efficiency Annual Energy Savings by Measure
Project Breakdowns
Lighting ......................................
Fan.............................................
Compressed Air.........................
Pump .........................................
Refrigeration........................... ...
Other..........................................
Total
# of projects
57
12
11
4
6
11
101
kWh saved
15,300,158
11,399,810
6,612,292
717,068
3,554,444
3,474,867
41,058,639
2009 Strategies
Eleven more Oregon projects are scheduled for completion in 2009. In 2009, Idaho Power is expanding
the Custom Effciency prograi though a number of activities. These activities wil include direct
marketing of the Custom Effciency prograi by Idaho Power field staff to inform the customers of
Page 44 Demand-Side Management Annual Report 2008
Idaho Power Company Commercial/Industrial Sector-Custom Effciency
the Idaho Power energy effciency prograis available and ways the customer can reduce energy costs.
Also, Idaho Power wil continue to provide site visits and energy audits for project identification,
techncal traing for customers, detailed energy audits for larger, complex projects, and delivery of
Industral Efficiency Alliance (IEA)-sponsored contiuous energy improvement practices to customers.
Demand-Side Management Annual Report 2008 Page 45
Commercial/Industrial Sector-Easy Upgrades Idaho Power Company
Easy Upgrades
Participation and Savings
Participants (projects)
Energy Savings (kWh)
Demand Reduction (MW)
Program Costs by Funding Source
Idaho Energy Efficiency Rider
Oregon Energy Effciency Rider
Idaho Power Funds
Total Program Costs-All Sources
Program Levelized Costs
Utility Levelized Cost ($/kWh)
Total Resource Levelized Cost ($/kWh)
Program Life Benefit/Cost Ratios
Utilty Benefit/Cost Ratio
Total Resource Benefit/Cost Ratio
Program Characteristics
Program Jurisdiction
Program Inception
Idaho/Oregon
2006
2007
104
5,183,640
1
$680,376
$28,014
$3,105
$711,494
$0.015
$0.040
3.88
1.21
Description
Available in the Idaho and Oregon Idaho Power service areas, the objective of the Easy Upgrades
prograi is to encourage commercial and industrial customers to implement energy effciency retrofits
by offering incentives up to $100,000 per site. Eligible measures cover a varety of energy-saving
opportties in lighting, HV AC, motors, building shell, plug loads, and grocery refrgeration.
Idaho Power commercial or industral customers on Schedule 7 (Small General Service), Schedule 9
(Large General Service), Schedule 19 (Large Power Service), and special contracts are eligible.
Potential paricipants first assess their energy-saving opportties by talking with their equipment
supplier, contractor, or Idaho Power servce representative. For projects with expected incentive
payients of more than $1,000, applicants must submit a pre-app prior to initiating the project. In that
case, the customer completes the prelimar application (pre-app) form and submits it with relevant
worksheet(s), describing the location and planed scope of their project. Upon Idaho Power's review
and acceptance, the pre-app allows a customer to collect an incentive for up to 90 days for project
completion. For smaller projects with expected incentive payients of less than $1,000, customers may
elect to skip the pre-app and just submit their fmal application for payient. These projects must have
been completed no more than six month prior to submitting their application for payient.
2008 Activities
In July, a special lighting incentive promotion was offered under Easy Upgrades. This promotion,
limited to Idaho customers, offered higher incentives for many lighting measures. A review of prior
Page 46 Demand-Side Management Annual Report 2008
Idaho Power Company Commercial/Industrial Sector-Easy Upgrades
lighting projects' actual operatig hours justified the higher promotional incentive levels for the lighting
measures. An increased number of lighting project applications occured after the promotion. In Oregon,
an expanded state tax credit pass-though was offered in July for lighting projects. No apparent
additional activity was generated from the offer.
The special offer for VendingMiserโข installations, initiated in November 2007, concluded in
October 2008, with more than 3,600 unts installed. An assessment of the VendingMser installations
was conducted to determine if the unts remained in place. After revisiting a saipling of the
installations, and correcting problems in some cases, the results showed that over 90% of the
VendingMisers were stil in place and functionig withi the year after installation.
Additionally, the Lighting Savings/Incentive Calculator becaie available on the Idaho Power Web site
in April 2008. The calculator helps customers determine the costs and benefits of their potential lighting
projects. Due to the lighting promotion and the online savings/incentive calculator, there was an increase
in applications received and projects completed.
Marketing activities included publishig "Success Stories" on the Idaho Power Web site, providing
workshops, and sponsoring events. Trade ally workshops continued through the spring and autu.
Idaho Power sponsored events, including the Commercial Real Estate Syiposium, an American Society
of Heating, Refrgerating, and Air-Conditionig Engineers (ASHRA) techncal conference, the second
anual Building Owners and Managers Association (BOMA) Energy Effciency Workshop, and the
anual Idaho Energy and Green Building Conference. Additionally, Idaho Power presented payients at
incentive check ceremonies when requested by customers.
Idaho Power continued to sponsor the Lighting Design Lab (LDL) in Seattle though the Easy Upgrades
prograi. The LDL provides techncal assistance and periodic local trainig seminars encouraging
energy saving lighting. Additionally, Idaho Power is a sponsor ofNEEA's BetterBrickslI prograi,
disseminating general energy effciency information to commercial customers.
Customer Satisfaction
Easy Upgrades conducts a regular follow-up regarding customer satisfaction. As of December 2008,
81 % of the prograi paricipants sureyed "strongly agree" they received excellent value though Easy
Upgrades, while 11 % of the respondents "somewhat agree." Additionally, 86% of the surey
respondents "strongly agree" that they received excellent service while 87% "strongly agree" their
experience when dealing with Idaho Power employees was positive.
2009 Strategies
The fall series workshops focused on stakeholder input regarding prograi change implementation for
2009. Based on input from stakeholders, plans for the upcoming year include signficant prograi
changes. New measures eligible for incentives are being added, while others are being dropped.
Idaho Power customers wil have 143 eligible measures in 2009, in contrast to the 129 offered in 2008.
Certain incentive levels and a few application requirements are scheduled to change in 2009.
Additionally, an electronic application form wil go online durg the upcoming year. To encourage
customers to use the electronic application, an additional incentive is being considered for each
Demand-Side Management Annual Report 2008 Page 47
Commercial/Industrial Sector-Easy Upgrades Idaho Power Company
electronic application submitted withi a limted period. Details on program changes for 2009 and
additional "Success Stories" wil be available on the Idaho Power Web site in the spring of2009.
Generally, major program changes occur approximately every two year. A prograi evaluation is
planed for 2009. Results wil be available in early 2010, allowing incorporation of the results of
this evaluation into the prograi plang for 2011.
Page 48 Demand-Side Management Annual Report 2008
Idaho Power Company Commercial/Industrial Sector-Holiday Lighting Program
Holiday Lighting Program
Participation and Savings
Participants (projects)
Energy Savings (kWh)
Demand Reduction (MW)
Program Costs by Funding Source
Idaho Energy Effciency Rider
Oregon Energy Effciency Rider
Idaho Power Funds
Total Program Costs-All Sources
Program Levelized Costs
Utility Levelized Cost ($/kWh)
Total Resource Levelized Cost ($/kWh)
Program Life Benefit/Cost Ratios
Utilty Benefit/Cost Ratio
Total Resource Benefit/Cost Ratio
Program Characteristics
Program Jurisdiction
Program Inception
2.85
1.12
Idaho/Oregon
2008
2007
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
Description
The overall goal of the Holiday Lighting Prograi is to encourage customers to purchase more effcient
light emitting diode (LED) holiday lights. Although the incentive is available only to commercial
customers, the prograi is useful as a means of introducing all Idaho Power customers to the advantages
of LED lighting. In doing ths, Idaho Power is rapidly helping make LED lighting the preferred choice
when it comes to replacing existing holiday lights. In time, the exposure to commercial LED lighting
should filter into the residential market. Along with spreading the message of LED lighting's energy
effciency, Idaho Power also informs customers about the safety benefits of using LED lights.
2008 Activities
For the second year, Idaho Power offered an incentive for commercial customers to replace holiday
lighting with higher-effciency LED lighting. There was over a 700% increase in paricipation compared
to 2007, resulting in greatly increased savings. With its revitalization of the downtown and train depot
areas, the largest paricipant in 2008' s prograi was the City of Caldwell. The city's holiday lighting
served as an excellent exposure to LED holiday lighting for a large number of viewers. In Boise,
the Idaho Botancal Gardens enlarged their Winter Garden Aglow holiday display, replacing nearly
53,000 incandescent lights with LED lights. Posted at the entrance to the Botacal Garden were signs
promoting energy and safety benefits of LED lights. It is estimated that over 29,000 visitors attended
the event.
Demand-Side Management Annual Report 2008 Page 49
Commercial/Industrial Sector-Holiday Lighting Program Idaho Power Company
2009 Strategies
Many of the saie marketing approaches wil be used in 2009 to increase customer paricipation.
These promotional methods include providing materals in advance to chambers of commerce,
business and professional organations, and partcipating trade allies. Idaho Power plans to coordinate
with municipalities and the Idaho Botancal Garden to support their LED-display efforts. A Holiday
Lighting bil stuffer wil be sent in autumn 2009 to promote the prograi.
Page 50 Demand-Side Management Annual Report 2008
Idaho Power Company Commercial/Industrial Sector-OR Commercial Audits
Oregon Commercial Audits
Participation and Savings
Participants (audits)
Energy Savings (kWh)
Demand Reduction (MW)
Program Costs by Funding Source
Idaho Energy Effciency Rider
Oregon Energy Efficiency Rider
Idaho Power Funds
Total Program Costs-All Sources
Program Levelized Costs Ratios
Utilty Levelized Cost ($/kWh)
Total Resource Levelized Cost ($/kWh)
Program Life Benefit/Cost Ratios
Utilty Benefit/Cost Ratio
Total Resource Benefit/Cost Ratio
Program Characteristics
Program Jurisdiction
Program Inception
n/a
n/a
Oregon
1983
2007
8
n/a
n/a
$0
$1,800
$181
$1,981
n/a
n/a
Description
The Oregon Commercial Audits prograi identifies opportties for commercial building owners to
achieve energy savings. This is a statutory prograi offered under Oregon Schedule No. 82.
Though this prograi, free energy audits offer evaluations and educational services to customers.
Anual mailings to each customer in the commercial sector communcate prograi benefits and
offergs.
2008 Activities
The thrd-par energy auditing contract was renewed in 2008, with EnerTech Services providing
services though 2011. Idaho Power sent out its anual mailing to all Oregon commercial customers in
December 2008. Customers were notified of the availabilty of no-cost energy audits and the Idaho
Power publication Saving Energy Dollars. Three customers requested ths publication in 2008.
There were no energy audits conducted in 2008. However, ten customers requested an energy audit,
which wil be completed in 2009.
2009 Strategies
In 2009, as a method for introducing paricipants to additional energy effciency resources and practices,
the audit process wil be maximized by providing Idaho Power incentive information targeting specific
areas for improvement found in the audits. Idaho Power wil help customers tu their maintenance
requirements into energy saving opportties by providing energy effciency inormation to
the customers.
Demand-Side Management Annual Report 2008 Page 51
Commercial/Industrial Sector-QR Commercial Audits Idaho Power Company
This page left blan intentionally.
Page 52 Demand-Side Management Annual Report 2008
Idaho Power Company I rrigation Sector
IRRIGATION SECTOR OVERVIEW
Description
The irgation sector is comprised of agrcultual customers operating a water-pumping or water-delivery
system to irgate agrcultual crops or pastuage. The end-use equipment priarly includes irgation
pumps, pivots, fertilizer pumps, and drainage pumps. Ths customer group does not include water
pumping for non-agrcultual puroses, such as irrgation of lawns, parks, cemeteries, golf courses,
or domestic water supply.
The maximum number of active customers in 2008 was 17,428. In 2008, irgation customers accounted
for 1,921,608 MW of energy usage and 772 MW of peak demand. This sector represented about 13%
of Idaho Power's total electrcity usage and about 23% of peak demand.
Programs
Table 8. 2008 Irrigation Program Summary
Total Costs Savings
Summer
Annual Peak
Participants Utilit Resource Energy Demand
Program (Number)(Units)(Dollars)(Dollars)(kWh)MW
Demand Response
Irrigation Peak Rewards...............897 servce $1,431,840 $189,492 nla 35points
Total $1,431,840 $189,492 nla 35
Energy Effciency
Irrgation Effciency Rewards ........961 projects $2,103,702 $5,850,778 11,746,395 3
Total $2,103,702 $5,850,778 11,746,395 38
Note: See Appendix 3 for notes on methodology and column definitions.
Idaho Power curently offers two prograis to the irgation sector, 1) Irgation Peak Rewards,
a demand response prograi designed to decrease peak demand, and 2) the Irgation Effciency
Rewards, an energy effciency prograi designed to encourage replacement or improvement of
ineffcient systems and components. Energy usage for ths sector has not grown significantly in many
years; however, there is substantial yearly varation in demand due primarly to the impact of weather on
irgation needs. There are about 200 new service locations added each year. The new locations are
tyically smaller systems that are only pressurzing water. New for the Irgation Peak Rewards prograi
in 2009 is a dispatchable demand response option approved by the IPUC on Januar 14, 2009.
Demand-Side Management Annual Report 2008 Page 53
Irrigation Sector-Irrigation Peak Rewards Idaho Power Company
Irrigation Peak Rewards
Participation and Savings
Participants (service points)
Energy Savings (kWh)
Demand Reduction (MW)
Program Costs by Funding Source
Idaho Energy Effciency Rider
Oregon Energy Efficiency Rider
Idaho Power Funds
Total Program Costs-All Sources
Program Levelized Costs
Utilty Levelized Cost ($/kWh)
Total Resource Levelized Cost ($/kWh)
Program Life Benefit/Cost Ratios
Utility Benefit/Cost Ratio
Total Resource Benefit/Cost Ratio
Program Characteristics
Program Jurisdiction
Program Inception
Idaho/Oregon
2003
2007
947
n/a
37
$1,520,106
$54,747
$41,028
$1,615,881
n/a
n/a
1.15
1.15
Description
Available to Idaho Power's Idaho and Oregon customers, the 2008 Irgation Peak Rewards prograi
was a voluntary prograi targeted toward agrcultual irrgation customers with pumps of 75 horsepower
(Hp) or greater. The prograi objective is reduction of peak electrcal load durng sumer, weekday
afternoons. In exchange for a financial incentive, preprogramed electronic time activated switches turn
off the pumps of paricipatig irgation customers durng intervals predetermned by Idaho Power.
Paricipants select one of thee different options for the months of June, July, and August. A monthy
demand credit is associated with each of the one-, two-, or thee-day options and is paid based on
the paricipating customer's monthy biling demand. Electronic timers are programed to tu
irrgation pumps off durng preprogramed times associated with the selected option. The following
thee options and associated demand credit incentives were available to customers from 4:00 to
8:00 p.m. on weekdays: I) one day per week, $2.01 per kW demand, 2) two days per week, $3.36 per
kW demand, or 3) three days per week, $4.36 per kW demand. Incentive aiounts are credited to the
monthy biling demand at each customer's metered service point. Customers with pumps of 75-99 Hp
pay a one-time $250 installation fee to help offset the cost of the switches and maintain the program's
cost effectiveness.
2008 Activities
Idaho Power provided five workshops promoting the Irgation Peak Rewards prograi across
the service area. Additionally, a list of each customer's pumps, inormation for estimating potential
incentives on each pump, and a prograi application was mailed to every eligible irrgation customer.
Page 54 Demand-Side Management Annual Report 2008
Idaho Power Company Irrigation Sector-Irrigation Peak Rewards
Other marketing efforts included providing an Idaho Power exhibitor booth at regional agricultual trade
shows, such as the Eastern and Western Idaho Agricultue Expos, the United Dairen of Idaho Expo,
the Agri-Action Ag show, the Idaho Far Bureau convention, and the Idaho Irgation Equipment
Association show and convention. In 2008, several meetings occured with the Idaho Irgation Pumpers
Association, IPUC staff, and customers regardig proposed changes to the prograi for 2009,
which include a dispatchable demand response option. In December 2008, the Irgation Peak Rewards
Prograi Report was submitted to the IPUC. The report describes prograi results, costs, and savings for
2008.
2009 Strategies
A dispatchable demand response option was approved by the IPUC on Januar 14, 2009, and the OPUC
on Februar 25,2009. The proposal included modifications to the Irgation Peak Rewards prograi for
2009. A shorter prograi operating time throughout the sumer, from June 15 to August 15, was
proposed. Idaho Power plans to make the prograi available to all agricultual customers receiving
service under Irgation Rate Schedule 24 in 2009, potentially leading to greater energy demand and
increased customer paricipation.
The prograi marketing strategy includes sponsoring 7 to 10 prograi update workshops across Idaho
Power's service area, covering new prograi offerings and demonstrating the new technology operating
the dispatchable demand response option. Simultaneously, customer mailings to all eligible customers
wil provide a detailed explanation of the prograi offerings and increase awareness of the signficant
changes to the prograi. Additionally, one-on-one trainng with Idaho Power agrcultue representatives
wil faiiliarze customers with the new technology and program details. Results of the prograi wil be
reported in the 2009 Irgation Peak Rewards Report.
Demand-Side Management Annual Report 2008 Page 55
Irrigation Sector-Irrigation Effciency Rewards Idaho Power Company
Irrigation Efficiency Rewards
Participation and Savings
Participants (projects)
Energy Savings (kWh)
Demand Reduction (MW)
Program Costs by Funding Source
Idaho Energy Effciency Rider
Oregon Energy Efficiency Rider
Idaho Power Funds
Total Program Costs-All Sources
Program Levelized Costs
Utility Levelized Cost ($/kWh)
Total Resource Levelized Cost ($/kWh)
Program Life Benefit/Cost Ratios
Utility Benefit/Cost Ratio
Total Resource Benefit/Cost Ratio
Program Characteristics
Program Jurisdiction
Program Inception
Idaho/Oregon
2003
2007
819
12,304,073
3
$1,881,116
$93,924
$26,922
$2,001,961
$0.024
$0.103
5.49
1.64
Description
The Irgation Efficiency Rewards prograi encourages energy effcient equipment and design in
irrgation systems. Irgators in Idaho Power's Idaho and Oregon servce area can receive financial
incentives and reduce their electrc bils. Idaho Power helps qualified irrgators pay for energy effciency
featues in their irgation system and helps them use electrcity effciently. Incentives for the Irigation
Effciency Rewards prograi helps the customer recover the costs of installation of anew, more efficient
irrgation system and energy effcient improvements to an existing irrgation system.
Two separate reward options help meet the needs for major or minor changes on new or existing
systems. The Custom Incentive Option addresses extensive retrofits of existing systems or new irrigation
systems, providing component upgrades and large-scale improvements. For new systems, the incentive
is $0.25 per kWh saved above standard installation methods, not to exceed 10% of total project cost.
For existing system upgrades, the incentive is $0.25 per kWh saved or $450 per kW, whichever is
greater, not to exceed 75% of the total project cost. Idaho Power reviews, analyzes, and makes
recommendations on each application. On each completed project, before final payient, all project
information is re-evaluated. Prior usage history, actual invoices, and, in many situations, post-usage
demand data, are used to calculate savings and incentives.
The Menu Incentive Option covers a signficant portion of the costs of repairing and replacing specific
components that help the irgation system use less energy. This option is designed for systems in which
small maintenance upgrades provide energy savings. Incentives var based on specific component
replacement.
Page 56 Demand-Side Management Annual Report 2008
Idaho Power Company Irrigation Sector-Irrigation Effciency Rewards
Payients are calculated on predetermined average kWh savings per component. Idaho Power reviews
and analyzes each proposal for a system or component modification, determng and verifying
the energy savings.
In addition to incentives, the program offers customer education, traing, and irrgation-system
assessments. Idaho Power agrcultual representatives sponsor, coordinate, conduct, and present
educational workshops for irgation customers, providing expert information and traing across Idaho
Power's service area. Energy audits, conducted by Idaho Power agrcultual representatives,
evaluate prospective customers' potential savings. Agrcultual representatives from Idaho Power also
engage agrcultual irrgation equipment dealers in traing sessions, increasing awareness of
the program and promoting it through the irgation equipment distrbution chanels. Marketing efforts
include direct mailings, advertisements in agrcultual publications, and agrcultual trde show
paricipation.
2008 Activities
Idaho Power provided five workshops promoting the Irgation Efficiency Reward prograi across
the servce area. The prograi had an Idaho Power exhibitor booth at regional agrcultual trade shows,
including the Eastern and Western Idaho Agrcultue Expos, the United Dairyen of Idaho Expo,
Agri-Action Ag show, the Idaho Farm Bureau convention, and the Idaho Irgation Equipment
Association show and convention.
2009 Strategies
Marketing plans for 2009 include conducting seven to 10 irrgation workshops. These workshops enable
discussions between Idaho Power representatives and customers, while continually educating customers
about the prograi and ways to paricipate.
All agrcultual customers in Idaho Power's service area are eligible for the Irgation Effciency Reward
prograi. The Irgation Effciency Reward prograi has little room for expansion withn the customer
class, though additional energy-saving measures may expand as technology becomes available.
The market is becoming satuated to some extent, though there is stil potential in ths large market.
Demand-Side Management Annual Report 2008 Page 57
Irrigation Sector-Irrigation Effciency Rewards Idaho Power Company
Ths page left blan intentionally.
Page 58 Demand-Side Management Annual Report 2008
Idaho Power Company Market Transformation-NEEA
MARKET TRANSFORMATION
Northwest Energy Efficiency Alliance (NEEA)
NEEA encourages and supports cost-effective market transformation efforts in Idaho, Oregon,
Washington, and Montana. Through parerships with local utilties, NEEA motivates marketplace
adoption of energy-saving servces and technologies and encourages regional education and marketing
platforms. NEEA provides trainng and marketing resources across residential, commercial,
and industral sectors. Idaho Power accomplishes market transformation in its service area though
membership and coordinated activities with NEEA.
NEEA Activities
Industrial Efficiency Allance (lEA) Activities in Idaho
The lEA is a multi-year strategic effort designed to improve energy effciency in two regional industres
considered heavy energy users, 1) the food processing and 2) the pulp and paper industres.
Although Idaho Power does not have any pulp and paper customers, because of the large number of food
processing customers, Idaho Power considers paricipation in lEA valuable. The lEA also works with
companes that produce equipment and provide services for these industres and with the utilities that
serve them.
Paricipants achieve cost savings through the adoption of energy-effcient business practices. The lEA
provides expert support, resources, and services, providing companies with the traing and tools for
making energy effciency a core business value. Paricipants are asked for a commitment to
a Continuous Energy Improvement Prograi, which potentially increases production capacity,
improves equipment reliabilty, and reduces operating costs and energy use by 5% to 20%. This effort is
supported by providing techncal knowledge for individuals, organzations, and manufactug
companes collaborating on energy effciency implementation. lEA members include the BP A, regional
utilties, the Energy Trust of Oregon (ETO), the Oregon Deparent of Energy (ODOE), and the Idaho
Office of Energy Resources (OER).
Traing activity in 2008 increased over 2007 and included eight industral workshops co-sponsored by
the lEA, Idaho Power, and others. Topics focused on pumps, compressed air, motors, and industral
refrgeration. A market progress evaluation of the lEA was completed in May 2008.
Commercial Allance Activities in Idaho
NEEA continued to provide support for commercial energy efficient activities in Idaho in 2008.
NEEA continued fuding the Boise Integrated Design Lab (IDL) and local BetterBrickslI traings and
workshops. NEEA sponsored Idaho's Fourh Anual BetterBricks Awards, issued in October in
conjunction with the Idaho Energy & Green Building Conference. Idaho Power's commercial prograis,
Building Efficiency and Easy Upgrades, are designed to leverage NEEA, BetterBricks, and Boise IDL
activities.
Distribution Efficiency Initiative
In 2008, Idaho Power continued to paricipate with other northwest utilties in NEEA's Distrbution
Effciency Intiative (DEI) project study.
Demand-Side Management Annual Report 2008 Page 59
Market Transformation-NEEA Idaho Power Company
Phase I Projects Completed
NEEA conducted a DEI project study, which included a Load Research project and Pilot Demonstration
projects. The Load Research project was designed to establish the relationship between applied voltage
and energy, in addition to how applied voltage affects demand for different end-use load types, such as
electrc heating, electrc water heating, and air conditionig. The Pilot Demonstration projects controlled
the voltage at the substation in order to determine the performance of different efficiency methods.
Phase i Concluded in 2007
The NEEA study's fmal report shows tht operating a utility distrbution system in the lower half of
the acceptable voltage range of 120 though 114 volts saves energy (kWh), reduces demand (kW),
and reduces reactive power (i.e., kilovolt aipere reactive (kvarD requirements without negatively
impacting the customer. The energy-savings results are with the expected values of 1 % to 3% total
energy reduction, 2% to 4% reduction in kW demand, and a 4% to 10% reduction in kvar demand.
As par of the completion of ths project, the 66 Home Voltage Regulators (HVs) operating in southern
Idaho since March 2006 were removed durg the sumer of 2007. The purpose of the HVR was to
adjust service entrance voltage at the residence.
Project for 2007
A new pilot was implemented durg the second quarer of 2007 to demonstrate remote end-of-feeder
control of the station transformer load-tap changer. The project used wireless communcation between
the end-of-feeder and the substation to adjust the substation voltage based on the measured
end-of- feeder voltage. Application of technology allows better control of the end-of- feeder voltage.
In December 2007, R. W. Beck, Inc., a contractor for NEEA, published the Nortwest Energy
Effciency Allance Distrbution Effciency Intiative Project Final Report. This report and additional
information about DEI is available at htt://rwbeck.com/neea. The estimated, anual project savings
were reported to be 8,563 MW.
Project for 2008
In 2008, the remote end-of-feeder control of the station transformer load-tap changer project was
changed from a pilot project to a peranent installation. In addition, studies began to identify additional
locations to implement the techniques identified in the pilot study. The initial phase wil include
locations that can be converted with minimal or no capital expenditues. Futue phases wil be
those locations that require more extensive resources to implement.
In 2008, DEI Calculators, which are Excel-based tools, were completed and presented to the RTF.
These calculators include a manager's tool that provides high-level results and an engineer's tool that
allows users to develop multiple scenaros and compare results. These tools were developed to be used
priarily by smaller utilities that mayor may not have the resources to do the analysis necessar to
implement a DEI-based project.
Residential NEEA Activities in Idaho
NEEA continues to provide support for the ENERGY STARlI Homes Nortwest prograi offered by
Idaho Power. NEEA offers techncal assistance, funding for certifications, and builder and marketingsupport. '
Page 60 Demand-Side Management Annual Report 2008
Idaho Power Company Market Transformation-NEEA
Other NEEA Activities in Idaho
In 2008, Idaho Power paricipated in two major studies in Idaho Power's service area. The ENERGY
STAR Homes Northwest impact evaluation continued throughout 2008 with fmal results available in
2009. Idaho Power assisted NEEA in developing the saiple plan for ths study and provided data
necessar to assess the program. The impact evaluation required that ENERGY STAR certified homes
were audited and had measurement and verification equipment intalled.
Idaho Power paricipated with NEEA to conduct a Commercial Building Stock Assessment (CBSA).
The purose of this study was to update the original CBSA completed in 2003. Idaho Power contracted
with the Cadmus Group to over-saiple buildings in Idaho Power's service area to gather more detailed
information to enhance prograi plang in the commercial sector. Idaho Power provided data and
assisted the contractor in reviewing the commercial-building characteristics in Idaho Power's service
area.
Each year, NEEA underwrites the Idaho Energy Conference though a contract with the Association of
Idaho Cities. NEEA continues to provide general information support to the region by fuding
the EnergyIdeas ClearnghouselI and ConWeblI.
NEEA fuded a varety of research projects that were reported on in 2008. These reports are valuable to
Idaho Power in that they provide information for creating and evaluating Idaho Power's prograis.
These research projects included Baseline Characteristics of the 2002-2004 Nonresidential Sector of
Idaho, Montana, Oregon, and Washigton. They also included Market Research Reports for ENERGY
STAR Homes Nortwest Focus Groups, Residential Ductless Heat Pump Market Research and
Analysis, Residential New Construction Biling Analysis, Analysis of Window Energy Savings in
Commercial Buildings in the Nortwest, ENERGY STAR Consumer Products Lighting Project,
80 PLUS Personal Computer Power Supplies, and seven reports on the BetterBricks intiative in
the commercial sector.
NEEA Funding
In 2005, Idaho Power began the first year of the 2005-2009 contract and fuding agreement with
NEEA. Per this agreement, Idaho Power committed to fud $1.3 millon anually in support of NEE A's
implementation of market transformation prograis in Idaho Power's service area. Of this aiount in
2008, 72% was fuded though the Idaho and Oregon Riders, and 28% was fuded by a credit
accumulated durg the previous contract period.
In 2008, Idaho Power paid $942,014 to NEEA. The Idaho jursdictional share of the payients was
$894,913.31, while $47,100.69 was paid for the Oregon jursdiction. Other expenses associated with
NEEA activities, such as administration and travel, were paid by Idaho Power.
Prelimar estimates reported by NEEA indicate that Idaho Power's share of regional market
transformation MW savings for 2008 is 32,672 MW, or 3.7 aMW. Idaho Power relies on NEEA to
report the energy savings and other benefits of NEE A' s regional portfolio of intiatives. For fuher
information about NEEA, visit their Web site at www.nwallance.org.
Demand-Side Management Annual Report 2008 Page 61
Market Transformation-NEEA Idaho Power Company
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Page 62 Demand-Side Management Annual Report 2008
Idaho Power Company Energy Effciency Advisory Group
ENERGY EFFICIENCY ADVISORY GROUP (EEAG)
Formed in May 2002, the EEAG provides input on formulating and implementing energy effciency and
demand-reduction programs fuded by the Rider. Curently, the EEAG consists of 12 members from
across Idaho Power's service area and the Pacific Northwest. Members represent a cross-section of
customers, including individuals from the residential, industral, commercial, and irgation sectors, as
well as representatives for the elderly, low-income, environmental organzations, state agencies, public
utility commssions, and Idaho Power.
In 2008, the EEAG met three ties: February 7, May 13, and October 2. Dung the meetings, Idaho
Power requested recommendations on new program proposals, provided a status of the Rider fuding
and expenses, updated ongoing programs and projects, and supplied information on DSM issues.
Program Recommendations
The following section provides an overview of topics addressed durig the meetings and a review of
the input provided to Idaho Power by the EEAG regarding major prograi implementation and
operational issues in 2008. Varous operational DSM prograis were reviewed by EEAG durg
the 2008 meetings. Only substantial changes or modifications associated with EEAG input and new
prograis and pilots are presented in the following.
Residential Programs
Residential prograis reviewed in 2008 included the Home Products Prograi, Heating & Cooling
Effciency Prograi, ENERGY STARlI Homes Northwest, and AlC Cool Credit. Progress updates were
provided on the Holiday Lighting Prograi, Idaho Green Expo, and Energy Effcient Lighting prograi.
Pilots stared in 2008, and new prograis for 2009, including the Attic Insulation Pilot and the Home
Weatherization Pilot, and the 2009 Refrgerator Recycling Prograi, were also discussed.
Home Products Program
The Home Products Prograi targets changing consumer purchases from regular appliances to ENERGY
STAR qualified appliances. Intially Idaho Power considered thee types of appliances to include in ths
prograi. Ultimately, clothes washers were the only appliance that met the cost-effectiveness tests.
The Consortium for Energy Effciency, Inc. (CEE) rates the energy efficiency of home appliances,
including residential clothes washers. CEE rates clothes washers as tier 1, tier 2, or tier 3, with tier 3
being the most effcient. However, the CEE tier ratings are not readily apparent to customers. Due to ths
diffculty of letting the public know about the difference in the tier levels of washers, Idaho Power was
considering one incentive aiount regardless of the ENERGY STAR qualified washer purchased.
Recommendations
Members discussed reasonable incentive aiounts and recommended an incentive of $50 for either Tier I
or Tier II clothes washers be offered. Idaho Power was advised to consider joinng with water suppliers
or wastewater companes to add an educational piece to the incentive.
Demand-Side Management Annual Report 2008 Page 63
Energy Effciency Advisory Group Idaho Power Company
Action
Effective April 2008, the $50 clothes washer incentive was offered for either tier clothes washers.
Washer purchases made after April 2008 qualified for Idaho customers, and washer purchases made
after May 21,2008 qualified for Oregon customers. The ENERGY STAR Appliance prograi was
renaied the Home Products Program in August 2008 and expanded to include ENERGY STAR
qualified refrigerators, ceiling fans with light kits, or ceiling fan light kit attachments.
Idaho Power staff met with the Idaho Deparent of Envionmental Quality (DEQ) to discuss how to
educate water-system operators regarding Idaho Power energy effciency prograis. Many of the water
systems use pump configuations simlar to irgation. There might be opportties for the users to
paricipate in Idaho Power Commercial energy efficiency prograis and receive incentives for upgrading
pumps or, for larger systems, performg facility upgrades. Discussions included the possibility of
putting information in the state drng and wastewater newsletter.
Refrigerator Recycling Program
Idaho Power proposed to the EEAG two prograi management options for conducting the Refrgerator
Recycling prograi. The first option was through an internal prograi managed and operated completely
by Idaho Power, while the second option was though a contract with a thd-pary for management and
operation of the prograi. Pros and cons of the two options were discussed. Under the Idaho
Power-operated prograi, paricipating customers would be responsible for removal and disposal of
the old refrgerator. Some members felt that might be challenging and prohibitive for customers,
especially the elderly. The EEAG group favored the thd-par management option, where the thrd-
pary contractor handles the removal and disposal of the old unt. The thd-par contractor could also
conduct the verification of the condition of the old unt. Though an internally managed prograi was the
more cost-effective option, EEAG thought that the third-pary management option might attact higher
paricipation levels.
Recommendations
The EEAG recommended that Idaho Power pursue a thd-par contractor for prograi implementation
and offer the prograi in Oregon.
Action
Idaho Power plans to issue a request for proposal (RFP) for a thrd-par contractor to operate the
prograi. After the RFP is received and reviewed, a potential successfu contractor wil be selected and a
contract negotiated. Prograi implementation is planed for May 2009. Idaho Power plan to offer
a $30 refrgerator incentive to customers recycling workig refrigerators.
Attic Insulation Pilot
Idaho Power presented to the EEAG a potential prograi strctue for the Attic Insulation Pilot. Potential
energy savings, incentives, data collection, and timelines were discussed.
Page 64 Demand-Side Management Annual Report 2008
Idaho Power Company Energy Effciency Advisory Group
Recommendations
Data collection suggestions included takg spot measures from the air handler and measurg attic
temperatues and compressor ru-time for air conditioners. Other suggestions included checking
the ductwork prior to insulation.
Action
The Attc Insulation Pilot prograi was launched. It offered customers a $0.15 per square foot incentive
for the professional installation of additional attic inulation. The pilot was conducted in Boise,
Twin Falls, and Pocatello. Intallations began in May 2008 and were completed by mid-July. Idaho
Power collected indoor and outdoor temperatues and compressor rutimes. Also collected was
information on the physical characteristics of the paricipants' homes, including the pre- and
post-installed insulation R-values.
Information from the pilot was used to evaluate the cost-effectiveness of the potential prograi. It was
determned that ths was a cost-effective prograi opportty. As a result of the Attic Inulation Pilot,
Idaho Power wil proceed in 2009 with the pilot, renaied the Home Improvement Prograi.
Home Weatherization Pilot
Introduced in 2008 was a new Home Weatherization Pilot concept, which targeted customers who
applied for, but were deemed ineligible for paricipation in, W AQC and who are probably not likely to
paricipate in other programs. Idaho Power collaborated with Home Energy Management, LLC, to
complete 20 homes in 2008 in the Twin Falls area. Like the W AQC prograi, there is no cost to the
customer. After the weatheriation projects are completed, Idaho Power wil complete the verification
and analysis process, comparg the curent SIR with Idaho Power cost-effectiveness models.
The differences between the existing WAQC prograi and the pilot are the pilot's higher income
eligibilty criteria and that federal dollars canot be leveraged in the pilot. The guidelines for the pilot
resemble W AQC guidelines in all other aspects. Using the pilot strctue allows Idaho Power to proceed
and evaluate the results to determne utilty costs.
Recommendations
Members expressed support of the pilot.
Action
The pilot was launched durng the last quarer of 2008. Energy Management, LLC, weatherzed
16 homes for the pilot. Energy savings achieved were 71,680 kWhyear. The average home saved
4,480 kWhyear. Total costs were $52,807. Average individual project cost was $3,300. Based on
the pilot, Idaho Power plans to expand in 2009 and weatherie 60 homes in Idaho Power's southern
region service area under the newly naied Weatherization Solutions for Eligible Customers prograi.
Commercial and Industrial Programs
At the October EEAG meeting, Idaho Power presented the Commercial Demand Response program and
the Small Commercial AlC Cycling Pilot prograi. Updates were also provided on the Easy Upgrades
prograi changes.
Demand-Side Management Annual Report 2008 Page 65
Energy Effciency Advisory Group Idaho Power Company
Commercial Demand Response Program
Idaho Power proposed the Commercial Demand Response prograi where Idaho Power would contract
with a third-party demand response aggregator for provision of peak load reduction. The thrd-pary
would recrut customers and guarantee Idaho Power a determned aiount of peak load reduction at a
contracted price.
Recommendations
The thid-pary contractor selected for the prograi should tailor their prograi to Idaho Power's service
area commercial customers.
Action
Idaho Power issued an RFP in August for a demand response aggregator. Four proposals were received
and reviewed. Idaho Power selected EnerNOC as the contractor. EnerNOC provides demand response
servces for numerous other utility companies thoughout the United States, has established relationships
with the many businesses in Idaho Power's servce area, and understands the unque characteristics of
Idaho Power's customers. Idaho Power and EnerNOC have negotiated a contract to reduce peak demand
at critical times. The aggregator wil negotiate contracts directly with Idaho Power commercial and
industrial customers to achieve the contracted demand reduction. Analysis has shown that ths prograi
wil be cost-effective. Pending IPUC approval, Idaho Power expects to launch the commercial demand
response prograi in 2009.
Small Commercial AlC Cycling Pilot
Idaho Power introduced a proposed demand response prograi for small commercial users. Demand
reduction would be achieved by controlling customers' use of air conditioners using programable
thermostats. It is similar to the residential AlC Cool Credit prograi, except it is designed for small
commercial customers using less than 2,000 kWh per month. Under ths proposed prograi, there would
not be a customer bil credit, as there is in the residential prograi, and the customer's benefit would be
the provided programable thermostat and installation.
Recommendations
Given the high cost of serving the sumer peak hours, it was requested that Idaho Power consider
aggressively launchig the prograi and, if possible, incorporate a lighting retrofit along with the
programable thermostat.
Action
The cost-effectiveness analysis of a small commercial AlC Cycling prograi is under review.
The proposed implementation and admstrative costs are higher than intially expected. The potential
for cost-effective peak load reduction in the market is uncertain. Idaho Power believes a pilot prograi to
study the energy impacts is needed. Idaho Power is renegotiating with vendors, explorig additional
prograi offerings, and considering including the small commercial program in the current residential
AlC Cool Credit prograi. Through these efforts, Idaho Power is attempting to design a cost-effective
prograi.
Page 66 Demand-Side Management Annual Report 2008
Idaho Power Company Energy Effciency Advisory Group
Irrigation Programs
The redesigned Irgation Peak Rewards prograi was introduced at the October 2, 2008, EEAG
meeting. Idaho Power proposed the Irgation Peak Rewards prograi include a dìspatchable demand
response option.
Ths prograi would be offered to Idaho Power customers in Idaho and Oregon. Thee options would be
available for customers to choose between: 1) the curently offered timer option, 2) a dispatchable
option that allows Idaho Power to remotely tu paricipants' pumps on or off, or 2) a large serce
location option that allows paricipating customers, after being notified by Idaho Power, to tu large
horsepower pumps off durg summer peak hours. High savings and benefits are expected from this new
prograi.
Recommendations
Based on the success of the curent Irgation Peak Rewards progra and the potential for substantially
increased cost-effective peak-demand reduction, the EEAG recommended that Idaho Power expand the
prograi. A dispatchable irgation demand response option could be implemented for irgation
customers in 2009.
Actions
Expanding on the curent Irgation Peak Rewards prograi, Idaho Power developed a new prograi that
offers three options for eligible service locations in Idaho and Oregon. The first option wil continue
with a timer option. The second, new dispatchable option allows Idaho Power to remotely tu on and
off paricipating customers' pumps. Under the thrd option, for large service locations of 1,000 or
greater, paricipants would manually tu their pumps on and off. The combination of these three
options enables Idaho Power to substantially decrease demand durig peak load hours.
On January 14,2009, the IPUC approved the prograi proposal. In Februar 2009, Idaho Power began
sending mailings to irgation customers and holding workshops to educate irrgation customers and
market the new program offering.
Additional Topics Covered
In the EEAG meetings, Idaho Power presented additional topics, including an overview of the Demand-
Side Management 2007 Annual Report, the report's strctue, and 2007 prograis documented in the
report. EEAG was updated throughout the year regarding the Rider balance and energy effciency
prograi performance.
In 2008, as the result of an RFP process, Idaho Power hired a consultant company, Nexant, for a DSM
potential study regarding creating or expanding prograis. Prelimnar findings from this report
indicated that, withi the residential sector, there was a limited aiount of additional energy savings
potential beyond what Idaho Power is curently offerig.
Recommendations
A peer review of the results of the Nexant report 2008 market potential study was recommended.
Demand-Side Management Annual Report 2008 Page 67
Energy Effciency Advisory Group Idaho Power Company
Action
A peer review was intiated and results are due in the sprig of2009.
Page 68 Demand-Side Management Annual Report 2008
Idaho Power Company Other Programs and Activities
OTHER PROGRAMS AND ACTIVITIES
Residential Energy Efficiency Education Initiative
Idaho Power recognzes the value of general energy effciency awareness and education in creating
behavior change and customer demand for, and satisfaction with, its prograis. The Residential Energy
Effciency Education intiative's goal is promoting energy efficiency to the residential communty
sector. This goal is achieved by creating and delivering educational prograis that result in
energy-effcient and conseration-oriented behaviors and choices.
Activities
The Residential Energy Efficiency Education intiative distrbuted energy effciency messages through
a variety of communcation methods durng 2008. Increased customer awareness of energy-saving ideas
was accomplished via distrbution of over 8,000 copies of the 96-page book 30 Simple Things You Can
Do To Save Energy, a joint publishing project between Idaho Power and The Earhworks Group. In
June, an Energy Effciency Guide outlinng the residential prograis and monthy tips was published in
area newspapers. Energy Awareness month, held in October, included a jointly sponsored energy
effciency exhibit at the Discovery Center, a newspaper caipaign, and the Fall Energy Effciency &
Green Livings Series. Held at the Boise Public Librar, ths five-class series promoting energy
efficiency was intiated in 2007. This year's topics included an open dialogue with energy leaders;
simple no- and low-cost ways to save energy; easy ways to re-th, reduce, reuse, and recycle; how to
landscape for energy savings; and how to remodel existing homes and build new homes consistent with
the Leadership in Energy and Environmental Design (LEED) and Nortwest ENERGY STARlI Homes
Northwest standards. The five sessions combined attacted 147 paricipants.
The Residential Energy Efficiency Education intiative collected participant evaluations at the end of
each of the five classes focusing on energy effciency held at the Boise Public Librar durg 2008.
Combined, the five sessions had 147 participants and a surey return rate of 51 %. The majority of
respondents indicated they "strongly agreed" that the information was useful and met their expectations.
The majority of respondents indicated they "definitely would" recommend the class to famly and
frends.
During the four quarer of 2008, Idaho Power provided weekly energy effciency messages on
The HomeFix Show with Joe Pri on 580 KIO AM. Another media caipaign around energy-efficient
gift purchases rounded out the year.
In addition to these activities, Idaho Power sponsored the Energy Conservation and Recycling track at
the first anual Idaho Green Expo. Specialists from Idaho Power presented thee workshops and
addressed attendees' questions at the Idaho Power's exhibitor booth. Dung 2008, Idaho Power
developed a new educational prograi for fourh- to sixth-grade students. "Simple Ways to Save
Energy" is a 45-60 minute presentation focusing on energy-effcient actions with each child's abilty.
Idaho Power fuher increased its energy efficiency presence in the communty by providing program
information at events such as Teachers' Night Out, Idaho Smar Growth, and the St. Luke's Women's
Show.
Demand-Side Management Annual Report 2008 Page 69
Other Programs and Activities Idaho Power Company
Plans for 2009 include expanding the Energy Efficiency & Green Livings Series to other customers
outside the Treasure Valley. Adult energy effciency presentations for corporate and community settings
are being developed for use by Idaho Power staff. Energy effciency displays such as three-dimensional
demonstration devices, brochures, and other educational materials wil be developed in 2009.
Placing stad-alone energy efficiency displays in high-traffc public venues, such as librares and
corporate lobbies, is another method Idaho Power intends to use to reach large numbers of customers
with energy efficiency messages.
Commercial Education Initiative
Idaho Power launched its Commercial Education initiative in the sprig of2008. The main objectives of
ths intiative are to educate commercial customers about energy efficiency, increase participation in
existing commercial energy efficiency and demand-reduction prograis, enhance customer satisfaction,
and reduce energy use. In 2008, Idaho Power identified methods for educating customers about energy
efficiency and addressed ways of changing customer practices and behaviors.
The initiative made progress in helping commercial customers, trade allies, field staff, professional
organzations, and communty organzations indentify common problems or energy effciency
opportties. Potential solutions and ideas were addressed though networkig with energy inormation
sources, such as E Source, Idaho Power staff, trade allies, and customers. For exaiple, many customers
have been very successful in reducing their energy usage by utilizing Idaho Power incentive prograis.
Subsequently, customers have invited Idaho Power field staff and other customers with similar facilities
to visit their projects and see, firsthand, successful energy effciency projects.
In 2009, the initiative wil continue its efforts in commercial customer education. Plans are to increase
the focus on providing commercial customers with inormation pertinent to their facilities and
operational constraints and to identify resòurces for achievement of their energy effciency objectives.
Local nergy Efficiency Funds (LEEF)
The purose ofLEEF, formerly called the Small Projects and Education Fund, is to provide modest
fuding for short-term projects and activities that do not fit with other categories of energy efficiency
prograis, but that stil provide a defmed benefit to fuerig DSM targets.
Two projects were paid for from this fud in 2008. In sprig 2007, MHAFB applied for fuds to remove
incandescent lighting from an outdoor rung track and replace them with solar lighting. A cost-
effective analysis was completed for the project in 2007 and permission was provided by Idaho Power
for the AFB to move forward. The actual lighting was installed in the sumer of 2008, and LEEF fuds
paid $13,764 for i 14,700 kWh savings per year.
Another completed project in 2008 was in a Marsing home. The owner created a "Living Wall"
consisting of hundreds of plants blaneting a wall and floor. The plants serve as an air conditioner,
decreasing the air temperatue around the "Living Wall" and reducing energy use by up to 20% per
month. LEEF fuds paid $450 for 1,231 kWh savings per year.
Page 70 Demand-Side Management Annual Report 2008
Idaho Power Company Regulatory Initiatives
REGULATORY INITIATIVES
Idaho Power is testing the effects of a Fixed Cost Adjustment (FCA) and a Performance-Based DSM
Incentive as par of a thee-year, two-pilot initiative. The two pilots are being operated on a limited basis
to allow for a thorough evaluation to be conducted prior to a broader application of the fmancial
mechansms. 2007 was the first year of the pilots. Actual performance and usage data from 2007 was
evaluated durng the spring of 2008, and Idaho Power made the following fiings in response to the
first-year results.
Fixed-Cost Adjustment Pilot
Under the FCA, rates are anually adjusted up or down to recover or refud the difference between the
fixed costs authorized by the IPUC in the most recent rate case and the fixed costs that Idaho Power
actually received the previous year through energy sales. Ths decoupling mechansm removes the
financial disincentive that exists when Idaho Power invests in DSM resources. The FCA pilot is limited
to the residential and small commercial classes in recogntion of the fact that, for these customers, a high
percentage of fixed costs are recovered though energy charges. Confnig the pilot to the residential and
small commercial classes also allows the tre-up mechanism to be tested on a limited basis to minze
any unntended consequences. On March 12, 2007, the IPUC authorized a thee-year pilot of the FCA
under Order No. 30267.
On March 14, 2008, Idaho Power fied an application to implement FCA rates reflecting 2007 actual
data. According to the application, durg 2007, the average energy use per residential customer
increased. Idaho Power collected approximately $3.5 millon more for its fixed costs than was
established in the agreed-upon residential FCA formula. The application also indicated that the small
commercial class saw a decrease in per-customer energy use durng 2007. This mean Idaho Power
under-collected approximately $1.1 milion of its fixed costs for ths customer class. On May 30, 2008,
the IPUC issued Order No. 30556 directing Idaho Power to collect the net fixed cost adjustment of
$2.4 millon and to distribute the rate adjustment across both residential and small commercial
customers. This action resulted in a rate reduction of 0.045676 cents/kWh, effective June 1, 2008,
through May 31,2009, for all residential and small commercial customers. On March 13, 2009,
Idaho Power wil file an application to implement FCA rates reflecting 2008 actual data. .
Penormance-Based DSM Incentive Pilot
To complement the FCA pilot, Idaho Power is testing the effects of a Performance-Based DSM
Incentive mechansm. On March 12,2007, the IPUC issued Order No. 30268 authorizing the
implementation of a Performance-Based DSM Incentive pilot that allows Idaho Power to retain a portion
of the fmancial benefits resulting from DSM activities when energy savings targets are exceeded.
Should it fail to meet energy savings levels previously achieved, Idaho Power is subject to a penalty
under the incentive pilot. Durg the pilot period, the incentive mechanism is being applied only to the
ENERGY STAR Homes Northwest Prograi. By applying this mechansm on a limited basis,
Idaho Power is able to gain a better understanding of the effects of a performance incentive while
minimizing the potential impact to customers. Idaho Power ultimately intends to use the information
gained durng the pilot period to develop a performance-based incentive mechansm that can be applied
to the entire portfolio of DSM prograis.
Demand-Side Management Annual Report 2008 Page 71
Regulatory Initiatives Idaho Power Company
On March 14, 2008, Idaho Power fied the actual 2007 data in the Performance-Based Demand-Side
Management Incentive Pilot Performance Update. According to the fmal ENERGY STAR Homes
Nortwest prograi results for 2007, Idaho Power has estimated the prograi achieved a market share
of 5%. Ths value is within the market share dead-band established for 2007 at 5.0% to 7.0%, and,
therefore, Idaho Power is not eligible for a performance incentive nor is Idaho Power subject to a
penalty.
Page 72 Demand-Side Management Annual Report 2008
Idaho Power Company Enhanced Commitment
ENHANCED COMMITMENT
As par of the FCA implementation process, Idaho Power is committed to enancing its efforts toward
promoting energy efficiency. Idaho Power's overall DSM performance last year is an indication of ths
commitment. In 2008, the energy savings from Idaho Power's DSM in-house prograis increased 54%
over 2007 levels while expenditues increased only 35%. In several other key areas, Idaho Power
actively pursued numerous, additional opportties to promote energy efficiency, including, but not
limited to:
· Broad availability of efficiency and load management prograis
· Building code improvement activity
· Pursuit of appliance code standards
· Continued expansion ofDSM prograis beyond peak-shaving/load-shifting prograis
· Thrd-pary verification
· Promotion of energy effciency through electrcity rate design
· Idaho Power's internal energy efficiency commitment
Through its DSM portfolio, Idaho Power now offers prograis in virally every major market segment
in its service area. For residential customers, there are prograis for new homes, existing homes, and
lower-income buildings. In the commercial and industral sectors, there are prograis in both the new
and existing building market segments. In the irgation sector, Idaho Power offers incentives for
existing systems and new irgation systems. Furermore, Idaho Power has implemented demand
response prograis in the residential and irgation sectors and plans to implement a new demand
response prograi in the commercial and industrial sector in 2009. The specific prograis added,
modified, or expanded in 2008 include:
· A new Home Weatherization Pilot launched in the Twin Falls area in the four quarter of2008.
Based on the pilot results, Idaho Power plans to expand the pilot into a full-scale prograi,
titled Weatherization Solutions for Eligible Customers, offered in the Twin Falls area in 2009.
· A new Attic Insulation Pilot was launched in 2008. Ths successful pilot wil expand to a full-scale
prograi in 2009 under the naie Home Improvement.
· A new ENERGY STAR lI Appliance Prograi began in 2008 and wil continue into 2009 under
the naie Home Products Prograi.
· The AlC Cool Credit prograi expanded into the new service areas of Payette and Twin Falls.
Additionally in 2008, Idaho Power applied ths prograi to the housing at Mountain Home Air Force
Base.
Demand-Side Management Annual Report 2008 Page 73
Enhanced Commitment Idaho Power Company
· The Easy Upgrades prograi sponsored a special sumer lighting product promotion.
· Easy Upgrades concluded a special offer ofVendingMiserโข unts that ran from November 2007
through October 2008, with more than 3,600 unts intalled.
· In 2008, Idaho Power fied with the IPUC to expand the Irgation Peak Rewards prograi to provide
a dispatchable demand response option.
· The Custom Effciency prograi was modified to increase the minimum project size from
20,000 kWh to 100,000 kWh in order to allow resources to be focused on larger projects.
· For Oregon customers, Idao Power fied thee new prograis and modified thee more. The new
prograis are AlC Cool Credit, Home Products Prograi, and Heating & Cooling Effciency
Prograi. The prograis modified are Change a Light Prograi, Easy Upgrades, and Manufactued
Housing Energy Efficiency Prograi.
Building Code Improvement Activity
Though Idaho Power's fuding of the NEEA and codes-related efforts, Idaho Power has assisted in
increasing energy efficiency requirements in Idaho's building codes, includig the adoption of a new
commercial and residential code (2006 lECC) effective Januar 1, 2008. Idaho Power has two key roles
once the codes are adopted: 1) inorming the design communty of code changes and 2) modifyig Idaho
Power energy efficiency prograis to reflect the new codes. In 2008, Idaho Power modified the Building
Effciency prograi to reflect the adoption of the new 2006 lECC. Furermore, the new residential code
in 2008 resulted in code coming closer to the requirements in the ENERGY STAR Homes Nortwest
Builder Option Package, which directly led to a decrease in the Idaho Power ENERGY STAR Homes
Northwest prograi incentive aiount.
Pursuit of Appliance Code Standards
Idaho Power contracted with Quantec, LLC, to conduct a study of potential savings and costs associated
with enacting appliance efficiency standards in Idaho simlar to those recently enacted in Oregon.
The final report, Idaho Power Appliance Standards Assessment, was completed Januar 9, 2008.
The 2009 IR wil include an evaluation of the fmdings from this study.
Continued Expansion of DSM Programs
Beyond Peak..Shaving/load-Shifting Programs
Idaho Power has focused additional resources toward energy efficiency education, marketing, and
promotion. Increased customer awareness of energy-saving ideas was accomplished via distrbution of
over 8,000 copies of the 96-page book 30 Simple Things You Can Do To Save Energy. The five-class
Fall Energy Effciency & Green Living Series were held for a second year at the Boise Public Librar,
with 147 paricipants attending in 2008. Incremental educational programs for 2008 included weekly
energy effciency messages on The HomeFix Show with Joe Prin on 580 KlDO AM radio, provision of
energy effcient gift purchase tips durg the holidays, sponsorship of the Energy Conservation and
Recycling track at the first anual Idaho Green Expo, and development of a new presentation for
fourh- and sixth-grade students titled "Simple Ways to Save Energy."
Page 74 Demand-Side Management Annual Report 2008
Idaho Power Company Enhanced Commitment
For industral and commercial customers, Idaho Power continues to promote the offerigs of the lEA
though NEEA to food processing customers. In 2008, there were six facilties in the Idaho Power
service area committed to implementing Continuous Energy Improvement practices at their facilities.
In 2008, there were nine offered classes covering motors, pump systems, compressed air, and amonia
refrgeration. This techncal trainng is a key element of customer education, which helps drve energy
effciency projects at customer facilities. Idaho Power strengtened the workig relationship with the
Boise chapter of the Building Owners and Managers Association (BOMA). Also, Idaho Power worked
closely with Bonnevile Power and other utilities on research into the effectiveness of replacing
daiaged door gaskets in refrgerated walk-ins and reach-in display cases. In 2008, Idaho Power becaie
a member of the Utility IT Energy Effciency Coalition, which is charged with supporting development
of energy efficient instrctional technology and data center operations. Idaho Power also becaie an
associate member of the Climate Savers Computing Intiative.
In 2008, Idaho Power continued to increase energy effciency awareness aiong its customers through a
varety of media outlets. Idaho Power distrbuted energy efficiency information via 28 Update aricles,
22 News Scans articles, 5 E-News videos, 15 arcles in Consumer Connection, 10 bil inserts, 13 radio
interviews, 1 television article, and 2 press releases. In March, Idaho Power celebrated its first
company-wide Energy Effciency Month for employees, encouraging their paricipation in prograis.
Third-Party Verification
Idaho Power uses third-par consultants to verify that prograi specifications are met, to verify the
aiount of energy savings achieved, and to obtain data on energy efficiency, demand response measures,
and prograis.
Idaho Power provides fuding and paricipation in the RTF. The RTF is an advisory commttee that was
established in 1999 to develop standards for verifyng and evaluating savings from energy efficiency
prograis and measures. Idaho Power uses the RTF as a source for information on prograis and
measures, and uses the RTF databases to provide deemed savings for some energy efficiency measures.
In 2008, Idaho Power contracted with Nexant, Inc., to assess the market potential for DSM activities in
Idaho Power's service area. For ths study, Nexant developed spreadsheet models estimating DSM
potential as economic conditions and end-use measure assumptions change. Nexant wil provide a final
document in 2009. The information provided by the potential study wil be included in the 2009 IR.
In sprig 2008, Idaho Power contracted with Ecotope, Inc., to provide energy savings estimates for the
Attic Insulation Pilot. At the conclusion of the pilot, Idaho Power sought Ecotope's expertise to update
the estimated energy savings impacts of the program based on revised assumptions from the pilot.
With these updated energy-savings estimates, the cost-effective program wil continue under the naie
Home Improvement Prograi.
Idaho Power contracted with the Boise Integrated Design Laboratory (IDL) to provide evaluation
fuctions, including measurement and verification. Under ths contract, an evaluation has been intiated
on certain measures in the Building Effciency prograi. Idaho Power expects to work closely with IDL
to study other commercial sector prograis in the futue.
Demand-Side Management Annual Report 2008 Page 75
Enhanced Commitment Idaho Power Company
In the commercial sector, Idaho Power paricipated in the NEEA Commercial Building Stock
Assessment (CBSA), updating the origial study from 2003, which is used for identifyg and verifying
commercial building stock characterstics in the Pacific Nortwest. Idaho Power contracted with the
Cadmus Group for this study, requestig an over-saiple of Idaho Power's service area to obtain a
statistically valid building saiple for prograi plang puroses.
Since 2005, the AlC Cool Credit prograi contracted with a thrd-pary installation contractor,
Honeywell, Inc., for installation of radio-pager controlled switches on paricipants' AlC unts. To ensure
customer satisfaction, this contractor performs quality-assurance inspections on installations and makes
follow-up phone calls to recent switch recipients. Honeywell submits weekly reports to Idaho Power
prograi staff on inspections, follow-ups, and results.
Idaho Power paricipated with NEEA throughout 2008 to evaluate the impacts of the ENERGY STAR
Homes Nortwest prograi. Results of ths study wil be fmalized in 2009. The ENERGY STAR Homes
prograi regularly uses certified Home Performance Specialists for thd-par verification, ensurg that
each ENERGY STAR qualified home is built to ENERGY STAR standards. The Idaho Offce of Energy
Resources then certifies each of these homes as an ENERGY STAR home.
The Energy House Calls prograi contracts with thid-pary experts to perform quality assurance on 5%
of homes serviced by the prograi. These contractors visit the site withi approximately one month of
the energy house call and verify that the energy effciency measures were performed to prograi
specifications.
The Heating & Cooling Effciency Prograi has a thd-par quaity assurance contractor.
Honeywell, Inc., performs on-site verifications on approximately 5-7% of completed jobs.
Promotion of nergy Efficiency through Electricity Rate Design
In June, Idaho Power fied the 2008 General Rate Case with proposals for signficant changes in rate
design for most customer classes. These rate-change proposals were drven by the explicit Idaho Power
objective of providing customers with cost-based price signals, which encourage the wise and effcient
use of energy. Rate design proposals for the residential and small commercial customers included
inclinig block rates for both sumer and non-summer seasons. These block rates encourage customers
to use fewer kWh each month and thereby save a larger increment on their electrcity bils than if they
did not have block rates. Rate design proposals for the larger commercial and industral customers
included time-of-use rates, which encourage customers to reduce or shift electrcity usage from peak
times of the day. The rate design proposal for the irrgation customer centered around encouragig
energy effciency through load-factor pricing.
Idaho Power's Internal Energy Efficiency Commitment
Idaho Power's continued commtment toward promoting energy effciency extends beyond encouraging,
incenting, and educating its customers. In 2008, Idaho Power constrcted a new operations facility in
Lake Fork, Idaho. Almost 99% complete as of December 2008, it is the first facility built by Idaho
Power to use an integrated approach to maximize experise and coordination throughout the process.
Many companes, including Idaho Power, are concentrating their efforts towards LEED certification.
Page 76 Demand-Side Management Annual Report 2008
Idaho Power Company Enhanced Commitment
The Long Valley Operations Center is certain to qualify for Silver LEED cerification, and wil most
likely have enough points for the Gold leveL.
In 2008, Idaho Power successfully retrofitted the entire fift floor of the Corprate Headquarers (CHQ).
Included in this retrofit was the use of low volatile organc compounds (VOC) paint, recycled caret tile,
and low VOC glue to adhere them. The new window shading and the use ofT5lightig and ballasts are
projected to save approximately 40% of the energy expended by the old lighting packages. Additionally,
shorter, 53" wall panels are used for cubical paritions, allowing more daylight and reducing lighting
costs. The plan is to use the fift floor as the standard for offce space in the CHQ and other offce areas
as budget dollars are approved. Lighting and HV AC upgrades were also made at the Mini-Cassia
Operations Center.
Demand-Side Management Annual Report 2008 Page 77
Enhanced Commitment Idaho Power Company
Ths page left blan intentionally.
Page 78 Demand-Side Management Annual Report 2008
Idaho Power Company Appendices
ApPENDICES
Ths report includes four appendices. Appendix 1 contains fmancial information for 2008, showing the
beginng balance, ending balance, and the expenditues for the Idaho Energy Effciency Rider,
the Oregon Energy Efficiency Rider, BP A fuding, and NEEA payients and credits. Appendix 2 also
contains financial information. This second appendix shows expenses by fuding source for each of
Idaho Power's energy effciency prograis or activities. Appendix 3 shows paricipation, utility cost,
total resource cost, energy and demand savings, measure life, and levelized costs for Idaho Power's
curent energy effciency prograis and activities for 2008. Appendix 4 shows similar data as Appendix
3, but also includes data for past years' program performance, benefit-cost ratios from the utilty
perspective, and from the total resource cost perspectives for active prograis.
Demand-Side Management Annual Report 2008 Page 79
Appendices-Appendix 1 Idaho Power Company
Appendix 1. Idaho Rider, Oregon Rider, BPA, and NEEA Funding Balances
2008 Beginning Balance..................................................................................................... $ 1,483,074.58
2008 Funding plus Accrued Interest................................................................................... 13,454,883.09
Total 2008 Funds 14,937,957.67
2008 Expenses........ ...... .............. ..... ............. .......... ........... ............. ..................... ..............(18.880,275.73)
2008 Year-End Balance $(3,942,318.1)6)
2008 Beginning Balance....................... .............................................................................. $ 410,225.46
2008 Funding plus Accrued Interest................................................................................. 411,602.13
Total 2008 Funds 821,827.59
2008 Expenses....................... ....................... ........ ..... ........... .......... ..................... ..............(625,000.31 )
2008 Year-End Balance $196,827.28
Total Funding and Accrued Interest October 2001-December 2007................................. $ 3,156,889.59
2008 Accrued Interest......................................................................................................... 2,152.12
Total Funds May 2002-December 2008 3,159,041.71
Total Expenses-Inception through December 2007.........................................................
2008 Expenses........................... ...... .......... ... ........ ............ .............. ......... .............. ............
Total BPA Funded Expenses
(3,109,843.04)
(6.950.35)
116,793.39)
2008 Year-End Balance (a) $42,248.32
2008 IPC Contractual Obligation......................................................................................... $ 1,300,000.00
Credit Applied to 2008 Contractual Obligation.............................................................. (325,588.00)
Interest Credit Applied to 2008 Contract Obligation (b)................................................ (27,337.00)
Interest Credit Applied to 2009 Contract Obligation (c)................................................. (5,061,00)
Total 2008 Cash Payments by IPC 942,014.00
Credit Balance
Beginning Balance Funds Held by NEEA........................ ............... ............... .......... .....
2005-2007 Credit Applied to Contract Obligation...................... .......... .......... ................
2008 Credit Applied to Contract Obligation............................. ......................................
2008 Year-End Credit Balance $
(2,115,153.00)
1,463,970.00
325,588.00
(325,595.01))
(a The 2008 balance of SPA funds was committed to tw Solar 4R Schools projects prior to the suspension of SPA funding
in 2007. These projects were scheduled for completion in 2008 but have been delayed to 2009.
(b) The first quarter invoice for the Idaho Power 2008 contractual obligation to NEEA was processed in December 2007 with the
amount scheduled to be amortized over the first quarter. Interest credit of $14,781 was immediately recognized in 2007.
(e) The first quarter invoice for the Idaho Power 2009 contractual obligation to NEEA was processed in December 2008 with the
amount scheduled to be amortized over the first quarter. Interest credit of $5,061 was immediately recognized in 2008.
Page 80 Demand-Side Management Annual Report 2008
Idaho Power Company Appendices-Appendix 2
Appendix 2.2008 DSM Expenses by Funding Source (Dollars)
Rider
Sector/Program Idaho Oregon BPA IPC Total Program
Ener Effciency/Demand Response
Residential
AlC Cool Credit........................................... ................$ 2,922,985 $45,404 $0 $988 $2,969,377
Attic Insulation Pilot.... ..... ................................... .........123,454 0 0 0 $123,454
Energy Efficient lighting... ...... .... .... ............. ...... ...... ....1,011,850 6,242 0 200 $1,018,292
Energy House Calls ....................................................448,992 35,388 0 0 $48,379
ENERGY STARe Homes Northwest ...............................294,579 6,388 0 1,094 $302,061
Heating & Cooling Efficiency Program............. ....... ....466,094 6,959 0 498 $473,551
Home Products Program. .... ...... .... .... .... ................. .....245,219 5,541 0 100 $250,860
Home Weatherization Pilot. ...... ........ .... .... ......... ........51,670 0 0 1,138 $52,807
Oregon Residential Weatherization.............................0 1,908 0 5,509 $7,417
Rebate Advantage.......................................................79,547 11,341 0 0 $90,888
Weatherization Assistance for Qualified Customers...0 0 0 1,419,475 $1,419,475
Commercial/Industrial
Building Efficiency............. ...... ..... ........ .......... ............1,006,025 47,550 0 1,434 $1,055,009
Easy Upgrades. ........... .... .... ...... .... ..... .... .... ............ .....2,922,340 52,556 0 17,364 $2,992,261
Holiday lighting Program.............. .... ............ ..... .... .....28,782 0 0 0 $28,782
Oregon Commercial Audit........ .... ................... .... .......0 0 0 58 $58
Custom Efficiency........................................................3,948,617 86,858 0 10,196 $4,045,671
Irrigation
Irrigation Efficiency Rewards... ........ .... ............... .........1,878,960 193,276 0 31,466 $2,103,702
Irrigation Peak Rewards ...... ...... .... .... .... .... ............. ....1,373,855 17,570 0 40,415 $1,431,84
Energy Effciency Total 16,802,969 516,981 0 1,529,934 $18,849,884
Market Transformation
Northwest Energy Effciency Allance.... .... .... ........ ......894,913 47,101 0 0 $942,014
Market Transformation Total 894,913 47,101 0 0 $942,014
Other Programs and Activities
Residential
Residential Education Initiative.. .... .... .... ................. .....142,969 7,818 0 130 $150,917
Commercial
Commercial Education Initiative .................................69,059 3,632 0 46 $72,738
Other
CRC Renewables...... .... .... ...... .... ........ ..... .... ........ .......0 0 6,950 0 $6,950
Distribution Efficiency Initiative(a). . . . . ...............................0 0 0 -1,913 $-1,913
DSM Direct Program Overhead... .... ............... ............135,788 6,945 0 27,178 $169,911
Local Energy Efficiency Funds.... .... .... ......... ...............22,714 0 0 0 $22,714
Other Programs and Activities Total 370,530 18,396 6,950 25,441 $421,317
Indiret Program Expenses
DSM Accounting and Analysis.......................... ...... ....792,478 41,483 0 123,942 $957,904
Energy Efficiency Advisory Group...............................2,148 63 0 0 $2,211
Special Accounting Entries..... .... .... ............ ........ .........17,236 977 0 1,977 $20,191
Indirect Program Expenses Total 811,863 42,523 0 125,919 $980,305
Totals $18,880,276 $625,000 $6,950 $1,681,294 $21,193,520
(a) 2007 Expenses reversed in 2008.
Demand-Side Management Annual Report 2008 Page 81
Appendices-Appendix 3 Idaho Power Company
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