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HomeMy WebLinkAbout20081024Thaden Direct.pdfBEFORE THE RECEIVED 2008 OCT 24 PH 3: 25 IDAHO PUBLIC UTILITIES COMMISSION IDAHO PUBLIC UTiLITIES COMMISSION IN THE MATTER OF THE APPLICATION ) OF IDAHO POWER COMPANY FOR ) CASE NO. IPC-E-08-10 AUTHORITY TO INCREASE ITS RATES ) AND CHARGES FOR ELECTRIC SERVICE ) TO ELECTRIC CUSTOMERS IN THE STATE)OF IDAHO. ) ) ) ) DIRECT TESTIMONY OF CURTIS THADEN IDAHO PUBLIC UTILITIES COMMISSION OCTOBER 24, 2008 1 3 2 record. Q.Please state your name and address for the A.My name is Curtis Thaden. My business address 5 4 is 472 West Washington Street, Boise, Idaho. 6 Q.By whom are you employed and in what capacity? A.I am employed by the Idaho Public Utilities 7 Commission as a Utili ties Compliance Investigator. I 8 accepted that position with the Consumer Assistance Staff in 10 9 July 2007. Q.What is your professional and educational 12 11 background? A.Prior to my employment with the Idaho Public 13 Utilities Commission, I had 18 years experience working in 14 private industry for Hewlett Packard in a variety of 15 manufacturing positions which include Material Handler, 16 Administrative Assistant, Technical Product/Process 17 Specialist and Engineering Coordinator. In my position as 18 an Engineering Coordinator, I worked with engineering teams 19 to document and communicate, worldwide, the changes made to 20 products and manufacturing processes. I received an 21 Associate of Science Degree from Links School of Business 22 (now known as ITT Technical Institute) in Boise, Idaho, in 23 September of 1983. Additionally, I am a licensed real 24 estate agent in the State of Idaho. 25 Q.Have you previously testified before the CASE NO. IPC-E-08-1010/24/08 THADEN, C. (Di) 1 STAFF 1 Commission? 2 A.No, I have not. 3 Q.What is the purpose of your testimony in this 4 proceeding? 5 A.i will be addressing the following: 6 (1) demographics of the 24 Idaho Counties in Idaho Power's 7 service territory; (2) factors affecting customers' ability S to pay their bills; (3) programs offering financial 9 assistance to Idaho Power's customers; (4) programs, payment 10 plans and payment arrangements offered by Idaho Power to its 11 customers; (5) Idaho Power's deposit policy; and (6) energy 12 efficiency programs offered by Idaho Power. 13 Q.Please summarize your recommendations to the 14 Commission as discussed in your testimony. 15 A.Staff recommends that the Commission: 16 (1) Direct Staff and Idaho Power to confer about the problem 17 of customer defaults on payment arrangements and identify lS solutions; (2) Encourage the Company to look for new and 19 creative ways to increase energy efficiency and provide 20 assistance to customers, particularly those customers who 21 are economically disadvantaged. 22 Q.Has the Staff prepared a demographic profile of 23 Idaho Power service territory in Idaho? 24 A.Yes. Exhibit No. 143 includes demographics 25 obtained from the most recent Census Bureau data for each of CASE NO. IPC-E-OS-1010/24/0S THAEN, C. (Di) 2 STAFF 1 the counties served by Idaho Power. For comparison, this 2 Exhibit also includes statistics for the State of Idaho and 3 the United States. Exhibit No. 144 shows the 200S Federal 4 Poverty Level Guidelines. For purposes of Staff's analysis 5 income at or below 100% of poverty was used. A map of the 6 24 counties served by Idaho Power can be found in Exhibit 7 No. 145. S Q.In reviewing the data, what stands out as 9 particularly noteworthy? 10 A.Idaho Power serves over two-thirds of the 11 state's population. When looking at each county within the 12 service territory, it is obvious that some counties are 13 better off than others. Blaine County has the state's 14 highest median and average income, a very low unemployment 15 rate (2.5%), and the lowest poverty rate (5.9%) in the 16 state. In contrast, Owyhee County has a low median and 17 average income and the highest percentage (15.4%) of lS individuals living in poverty within Idaho Power's service 19 territory. Additionally, Owyhee County has the lowest 20 unemployment rate (2.2%) in the state and has the highest 21 percentage of individuals in the service territory that 22 speak a language other than English in the home (23%). 23 Six counties (Idaho, Lemhi, Minidoka, Payette, 24 Power, and Washington) have high percentages (over 12%) of 25 individuals living in poverty and high unemployment rates CASE NO. IPC-E-OS-1010/24/0S THAEN, C. (Di ) 3 STAFF 1 (over 4. 0 %) . 2 In Gooding, Jerome, Owyhee, and Twin Falls 3 Counties, the unemployment rate is lower than the state 4 average of 3.4% but the poverty rate is significantly higher 5 than the state average of 11.5%. With the exception of Twin 6 Falls County, these counties have high percentages of 7 indi viduals who speak a language other than English in the S home. The low unemployment rate coupled with high poverty 9 rates suggests that these counties have a large percentage 10 of ~working poor", individuals who are employed but unable 11 to cover life's basic needs due to low wages, inadequate 12 benefits, and little opportunity of economic advancement. 13 Relatively low-paying jobs in these largely rural 14 agricultural communities help explain this situation. 15 Q.Do the Federal Poverty Level Guidelines reflect 16 an accurate gauge of poverty in the United States and Idaho? 17 A.Not necessarily. The 100% of poverty level is lS widely regarded as underestimating what it costs to maintain 19 a basic standard of living. Federal and state government 20 agencies charged with the responsibility to protect human 21 health and welfare generally set household income 22 eligibility limits for social service programs at levels 23 exceeding 100% of poverty. Since total household income is 24 used to determine eligibility for most social services, the 25 income of all wage earners in a household is combined. For CASE NO. IPC-E-OS-1010/24/0S THAEN, C. (Di) 4 STAFF 1 the State of Idaho, there are roughly 44,000 households at 2 or below 100% of poverty. The total number of Idaho 3 households that qualify for LIHEAP benefits under last 4 year's eligibility threshold (150%) of poverty is 101,000. 5 Q.What conclusion can be drawn from these 6 demographics? 7 A.Customers who are living in poverty and/or are S unemployed have limited or diminished financial resources 9 with which to pay utility bills. Given the recent economic 10 turmoil, Staff believes that the Census data, although 11 somewhat stale, provides a fairly good picture of Idaho 12 Power's customers today. In fact, there is probably reason 13 to believe, as discussed below, that customers may be worse 14 off in the future. Staff is concerned that a significant 15 number of Idaho Power customers will have problems paying 16 their electric bill, especially when faced with increasing 17 rates. lS Q.Do you see a trend developing that could further 19 impact the ability of customers to pay their utility bills? 20 A.Yes. Current Idaho Department of Labor data as 21 of August 200S shows an upward trend in the state's 22 unemployment rate (4.6%). The state's projected 23 unemployment for September 200S was 5.0% and is increasing 24 rapidly. This would represent the highest state 25 unemployment rate in four years. The national unemployment CASE NO. IPC-E-OS-1010/24/0S THADEN, C. (Di) 5 STAFF 1 rate increased to a five-year high (6.1%). When comparing 2 the first eight months of 200S to the first eight months of 3 2007, 50% more unemployment checks have been issued by the 4 state. In the Treasure Valley alone, several retail and 5 manufacturing business have announced layoffs recently, 6 including the loss of 1,500 jobs at Micron. 7 An increase in the unemployment rate can lead to S an increase in the percentage of the state's population who 9 fall below the Federal Poverty Guidelines. As a result, 10 more strain will be placed upon agencies that provide 11 financial assistance for payment of utility bills. The 12 number of disconnections has the potential to increase as 13 people experience difficulty paying their bills. Even 14 people who were high wage earners can find themselves in a 15 tight financial situation following a layoff. Higher 16 unemployment, rising fuel costs and increasing food costs 17 are additional stresses that will have an impact on people's lS finances. 19 Q.Do you see any other factors that might inhibit 20 a customer's ability to pay his/her power bill? 21 A.The current housing crisis (record number of 22 foreclosures) has placed additional pressure on households. 23 Homeowners with ARs (Adjustable Rate Mortgages) that are 24 unable to refinance their home due to declining property 25 values will be faced with making a higher mortgage payment CASE NO. IPC-E-OS-10 10/24/0S THADEN, C. (Di) 6 STAFF 1 when their ARM resets in 2009. This could cause a severe 2 hardship on individuals who are already strapped with having 3 to pay higher utility costs. Low income households are not 4 the only ones impacted. This is an issue that impacts a 6 5 di verse group of wage earners. Q.What resources are available to help customers 8 7 pay their energy bills? A.LIHEAP (Low Income Home Energy Assistance 9 Program) is funded by the Federal government through a grant 10 to the State of Idaho. Unlike the situation in other 11 states, there is no state government funding available in 12 Idaho to help customers pay energy bills at any time of 13 year. For the 2007-2008 winter heating season, $2,006,229 14 was distributed to 10,421 Idaho Power customers in Idaho to 15 help pay home heating bills. The average amount paid to 16 each participant was $193. Participants are allowed to earn 17 up to 150% of the Federal Poverty Guidelines. The table 18 below reflects the number of Idaho Power customers in Idaho 19 who received LIHEAP benefits and the average dollar amount 21 20 allocated during the last three heating seasons. 22 23 24 25 Program Year Funding # of Participants Avg. Benefit 2005/2006 $1,825,678 2006/2007 $1,653,986 2007/2008 $2,006,229 10, ios $181 $175 $193 9,457 10,421 CASE NO. IPC-E-08-1010/24/08 THAEN, C. (Di) 7 STAFF 1 Energy Assistance funding provided by LIHEAP does not 2 sufficiently meet the energy needs of low income customers. 3 Therefore, "Crisis Funding" is available to customers whose 4 circumstances qualify them for additional financial 5 assistance under the LIHEAP program. Money is not always 6 available for ~Crisis Funding". Even when funds are 7 available, the number of people who can be helped is quite S small. For the 2007-200S winter heating season, $53,766 was 9 distributed to 199 Idaho Power customers in Idaho.The 10 average amount paid to each participating customer in 2007- 11 200S was $270. The table below reflects the number of Idaho 12 Power customers in Idaho who received LIHEAP ~Crisis 13 Funding" benefits and the average dollar amount allocated 14 during the last two heating seasons. 15 lS Program Year Funding # of Participants Avg.Benefit 2006/2007 $70,196 2S9 $243 2007/200S $53,776 199 $270 Q.Are there other programs in place that can help customers? 16 17 19 20 A.Yes. In Idaho Power's service terri tory, the 21 Salvation Army administers a program, Project Share, which 22 provides financial assistance to individuals regardless of 23 the heat source. The program is a fuel-blind fund, which 24 means that monies are dispersed towards payment of bills 25 that are for any energy sources (electric, natural gas, CASE NO. IPC-E-OS-1010/24/0S THAEN, C. (Di) S STAFF 1 wood, coal, propane, kerosene and oil). All money 2 collected, with the exception of administration costs, goes 3 back to the community. 4 In the past three calendar years (2005 - 2007), 5 Idaho Power shareholders donated $110,421 to Proj ect Share; 6 Idaho Power customers in both Idaho and Oregon donated 7 $603,305. Of the total amount collected ($713,726), $61,123 8 of the shareholder contribution (8.6% of funds collected) 9 was paid to the Salvation Army for administering the 10 program. The table below reflects total dollar amounts 11 donated by Idaho Power customers and its shareholders in the 12 past three calendar years. 13 Year Idaho Power Customers Shareholders 14 16 2007 $203,126 $201,226 $198,953 $45,313 $20,123 $44,985 2005 15 2006 17 Q.How much Proj ect Share money was provided to 18 assist with heating costs in each of the past three fiscal 19 years? 20 A.In the past three fiscal years a total of 21 $526,870 was provided to households in Idaho and Oregon 22 served by Idaho Power, the Cities of Burley, Heyburn, Rupert 23 and Weiser and United Electric Co-Op, Inc. Idaho Power does 24 not know how much of this money is distributed to its own 25 customers. The table below reflects the total dollar CASE NO. IPC-E-08-10 10/24/08 THAEN, C. (Di) 9 STAFF 1 amounts paid to assist households with their heating costs. 2 Fiscal Year Money Disbursed 3 2004/2005 $188,509 4 2005/2006 $176,909 5 2006/2007 $161,452 6 Q. What efforts does Idaho Power put forth to make 7 the community and its customers aware of Project Share? 8 A.Idaho Power publicizes Project Share through its 9 website, newsletters, and monthly customer billings. In 10 addition, Idaho Power implemented a program called ~Comfort 11 Cafe Products" to raise awareness and provide funding for 12 Proj ect Share. The program was a partnership between Idaho 13 Power and a local coffee company (White Cloud Coffee) that 14 sold a special blend of coffee, hot chocolate and lemonade. 15 A percentage of these proceeds were donated to Project 16 Share. The amount of proceeds collected in 2006 totaled $129 17 and in 2007 totaled $117. The program was discontinued at 18 the end of 2007. Though the program was canceled, Idaho 19 Power is encouraged to continue with its creative efforts to 20 make the community more aware of Proj ect Share. 21 Q.What utility programs are in place to help 22 customers avoid being disconnected during the winter months? 23 A.Idaho Power's Winter Protection Program (aka the 24 ~moratorium") allows residential customers whose household 25 includes either children, elderly or the infirm to be CASE NO. IPC-E-08-10 10/24/08 THAEN, C. (Di) 10 STAFF 1 protected from disconnection during the months of December 2 through February if they declare that they are unable to pay 3 their utility bill in full. The Winter Payment Plan allows 4 customers who have declared Winter Protection an additional 5 two months of protection (November and March) if they agree 6 to accept and follow-through on monthly payments during the 7 Winter Protection period that are equal to half of the S monthly average of the previous 12 months billings. 9 Once a year a brochure titled ~Idaho Residential 10 Consumer Information", with information on both the Winter 11 Protection Program and Winter Payment Plan, is sent to all 12 residential customers. All acçounts that receive a ~Final 13 Notice" during the months of November through February are 14 notified of the Winter Protection Program and the Winter 15 Payment Plan by way of an informational insert included in 16 the mailing ti tIed ~What You Need to Know About Our Winter 17 Protection Program". For those customers who have declared lS Winter Protection, an informational brochure on the Winter 19 Payment Plan is provided in the December, January and 20 February reminder notices that are sent out. The intent of 21 this brochure is to encourage these protected customers to 22 pay a portion of their electric bills during the winter 23 months to help maintain the unpaid balance on the account. 24 Both Customer Service Representatives and Field Personnel 25 are educated and trained on the protection options. It can CASE NO. IPC-E-OS-1010/24/0S THAEN, C. (Di) 11 STAFF 1 be concluded that Idaho power adequately educates its 2 customers on both the Winter Protection Program and Winter 4 3 Payment Plan. Q.Has the number of customers who have declared 6 5 the need for Winter Protection increased? A.The number of Idaho customers who declared 7 Winter Protection during the 2007/2008 winter heating season 8 totaled 10,284. This represents a 62% increase when 9 compared to the previous winter heating season (6,362 10 participants). The increase could be attributed to Idaho 11 Power's educational efforts in providing customers with 12 information about the program as well as an increase in the 13 number of customers who are unable to pay for their heating 14 costs. The table below reflects the total number of 16 15 participants in the last four winter heating seasons. 2004/2005 2005/2006 2006/2007 2007/2008 17 18 Win ter Season Part i c i pan t s 6,667 7,971 6,362 10,284 Q.Has there been an effort by Idaho Power to 19 increase the number of participants in the Winter Payment 21 20 Plan? A.Of the 10,284 participants who declared Winter 22 Protection in the 2007/2008 winter heating season, 2,563 23 (25%) elected to be placed on the Winter Payment Plan. This 24 is significantly higher than the previous winter heating 25 season that totaled only 486 participants (8%). The CASE NO. IPC-E-08-1010/24/08 THAEN, C. (Di) 12 STAFF 1 increase could be attributed to Idaho Power's educational 2 efforts in providing information on the payment plan and 3 attempting to encourage customers protected from 4 disconnection to pay at least a minimal amount toward their 5 heating bills. The table below reflects the total number of 6 plan participants in the last three winter heating seasons. 7 Win ter Season 2005/2006 2006/2007 2007/2008 S Participants 144 4S6 2,563 9 Q.Have customers on the Winter Payment Plan been 10 able to successfully pay down their outstanding account 11 balances before the end of the Winter Protection period on 12 March 31? 13 A.Of the 2,563 participants who elected to be 14 placed on the Winter Payment Plan during the 2007/200S 15 winter heating season, over 75% (1,926 participants) were 16 not able to meet their monthly payment. In the previous 17 winter heating season over 77% (376 participants) were not lS able to meet their monthly payment. Though more people are 19 participating, it appears the effectiveness and success of 20 the Winter Payment Plan is in question. The table below 21 shows the number of customers on the Winter Payment Plan who 22 were not able to meet the agreed-upon monthly payment in the 23 last three winter heating seasons. 24 25 CASE NO. IPC-E- OS - 1010/24/0S THAEN, C. (Di) 13 STAFF 1 Win ter Season 2005/2006 2006/2007 2007/2008 2 # of Defaults 98 376 1,926 3 % of Defaults 68%77%75% 4 Q.Have the number of residential payment 5 arrangement agreements and defaulted payment arrangement 6 agreements made on accounts increased or decreased? 7 A.The number of Idaho Power residential customers 8 has steadily increased over the past three calendar years 9 (2005-2007) from 360,496 to 383,993. This represents a 6% 10 increase (23,497). During this time period the number of 11 payment arrangement agreements increased by 18.5% (29,929) 12 and the number of defaul ted payment arrangements increased 13 by 14% (10,773). A customer can have more than one payment 14 arrangement in a given month for an account. Because of 15 this, a payment arrangement agreement and payment 16 arrangement default does not correlate to the actual number 17 of accounts. If a residential service location (Schedule 1) 18 and a small commercial location (Schedule 7) are included on 19 the same account, then Idaho Power associates the payment 20 arrangement agreement and/or payment arrangement default 21 with Schedule 7. Therefore, the number of residential 22 (Schedule 1) payment arrangements and defaults are actually 23 higher than what is reflected in the table below. This 24 table shows the number of customers, payment arrangements 25 and payment arrangement defaults. CASE NO. IPC-E-08-1010/24/08 THAEN, C. (Di) 14 STAFF 1 Year #of customers Arrangements Defaults % Defaults 2 2005 360,469 161,595 73,112 45% 3 2006 374,527 167,329 73,552 43% 4 2007 383,993 191,524 83,812 44% 5 Q What can be done to help reduce the number of 6 customers who default on their payment arrangement 7 agreements? 8 A.At this time, Staff is not sure why customers 9 are not meeting the terms of payment arrangements. It may 10 be that a more diligent effort by Idaho Power to provide 11 monthly customer reminder calls would be beneficial, 12 allowing the Company to assess each customer's situation and 13 reinforce to each customer the importance of making the 14 agreed upon payment. Another proposal would be to provide 15 customers a payment coupon book. However, it may be that 16 customers are simply agreeing to make payments in an amount 17 and/or at a time that is not feasible given their financial 18 circumstances. Whether customers are doing so because they 19 feel they have no choice but to agree to terms suggested by 20 the Company, are using payment arrangements as a means to 21 defer disconnection of service due to a lack of ability to 22 budget for expenses, or some other reason, more study is 23 required to determine why so many arrangements result in 24 default. Staff recommends that it and Idaho Power be 25 directed to confer about this problem and attempt to CASE NO. IPC-E-08-10 10/24/08 THAEN, C. (Di) 15 STAFF 1 identify solutions. 2 Q.Does Idaho Power have a policy in effect that 3 indirectly assists low income customers in getting 4 reconnected after they have been disconnected for non- 5 payment of bills? 6 A.When a residential customer is disconnected for 7 non-payment of their bill, Idaho Power does not require a S deposit to re-establish service. The Company is the only 9 regulated energy utility in Idaho that has this policy. For 10 low income customers who have been disconnected from service 11 for non-payment, a deposit requirement makes it more 12 difficult for them to re-establish service and further 13 places them into debt. Staff believes that the additional 14 financial burden of a deposit requirement causes a greater 15 hardship for low income customers and often presents a 16 barrier to customers in obtaining or retaining service. 17 Idaho Power should be commended on their customer- friendly lS policy of not requiring residential deposits. 19 Q.Does Idaho Power have any programs that assist 20 senior citizens? 21 A.Yes, the Gatekeeper Program. The program 22 provides training to customer service center 23 representatives, meter specialists and field representatives 24 to notice warning and danger signs in elderly customers. If 25 it is determined that assistance is required, the employee CASE NO. IPC-E-OS-1010/24/0S THAEN, C. (Di) 16 STAFF 1 contacts one of the local agencies on aging with the hope 2 that some form of assistance can be rendered. With the 3 planned implementation of remote meter reading, Staff is 4 concerned that the effectiveness and benefit of the program 5 will be diminished. 6 Q.What other Idaho Power programs are available to 7 assist low income customers? S A.Energy efficiency programs can make bills more 9 affordable by decreasing usage, thereby lowering energy 10 costs. The Weatherization Assistance for Qualified 11 Customers Program (WAQC) offers financial assistance to 12 qualifying low income customers with electrically-heated 13 homes for weatherization of their homes. A household whose 14 income is 150% of poverty or less qualifies to receive 15 weatherization services. This program is funded by Idaho 16 Power and administered by several local community action 17 agencies within Idaho Power's service territory. The total lS number of dwellings in Idaho that were weatherized in 2007 19 was 397 at a total cost of $1,124, 5S1. This amount does not 20 include IPC Administration and CAP Administration costs. 21 Energy House Call is a program offered to Idaho 22 Power customers who live in manufactured homes that are 23 heated by an electric furnace or heat pump. Al though not 24 technically a low income program, this program targets 25 customers who live in housing that is more affordable for CASE NO. IPC-E-OS-10 10/24/ OS THAEN, C. (Di) 17 STAFF 1 people with limited or fixed incomes. Through local 2 certified contractors, at no cost to the customer, a leak 3 assessment is performed on the electrical heating system 4 ducts. All leaks are sealed; compact fluorescent light 5 bulbs and air filters are installed. Idaho Power's Energy 6 Efficiency Rider funds this program. 7 A newly-created program, the Home Weatherization S Pilot Program, is targeted to customers who do not qualify 9 for WAQC due to income that exceeds the allowable level. 10 The Home Weatherization Pilot Program (HWP) will provide 11 weatherization services to twenty electrically heated homes 12 served by Idaho Power in its Southern region. Program 13 participants will be selected from a list of Idaho Power 14 customers who apply for LIHEAP benefits through the South 15 Central Community Action Partnership. To participate in the 16 HWP pilot, a residential customer's annual income must be 17 between 151% and 250% of the federal poverty level and use lS electricity to heat his or her home. 19 $66,000 from Idaho Power's Energy Efficiency 20 Rider funds is budgeted for the pilot. That amount includes 21 a 10% administrative fee for Home Energy Management, L.L.C., 22 the contractor providing the weatherization services. There 23 will be some additional costs associated with conducting 24 follow-up physical audits that will be completed mostly by 25 regional Idaho Power employees and funded by the Energy CASE NO. IPC-E-OS-1010/24/0S THAEN, C. (Di) lS STAFF 1 Efficiency Rider to assure work has been done properly. 2 Q.Does Idaho Power adequately address the needs of 3 its customers through its various programs? 4 A.Although there is always more that can be done, 5 Idaho Power's programs do help customers in a variety of 6 different ways. Idaho Power is actively participating in 7 the energy affordability workshops now underway in Case S No. GNR-U-OS-1. In that case, workshop participants are 9 exploring ways to address energy affordabili ty and the 10 inability of customers to pay energy bills. 11 Q.Will an increase in Idaho Power's rates affect 12 customers' ability to pay their bills? 13 A.Yes. As I have pointed out in my testimony, 14 there are many factors affecting customers' ability to pay, 15 and a rate increase will add to the financial difficulties 16 faced by customers. Although Staff has not recommended a 17 residential rate increase in this case, the Company will lS need to continue to be more flexible in making payment 19 arrangements. It will need to work with the customers to 20 ensure that payments can be made based upon schedules that 21 fi t the customers' circumstances and needs. Staff 22 recommends that the Company be encouraged to look for new 23 and creative ways to increase energy efficiency and provide 24 assistance to customers, particularly those customers who 25 are economically-disadvantaged. CASE NO. IPC-E- OS - 1010/24/0S THAEN, C. (Di) 19 STAFF 1 2 3 4 5 6 7 S 9 10 11 12 13 14 15 16 17 lS 19 20 21 22 23 24 25 Q.Does this conclude your testimony? A.Yes, it does. CASE NO. IPC-E-OS-10 10/24/0S THAEN, C. (Di) 20 STAFF Idaho Power Service Area (24 Counties) Counties Served: Ada, Adams, Bannock, Bingham, Blaine, Boise, Camas, Canyon, Cassia, Elmore, Gem, Gooding, Idaho, Jerome, Lemhi, Lincoln, Minidoka, Oneida, Owyhee, Payette, Power, Twin Falls, Valley, and Washington. Exhibit No. 143 Case No. IPC-E-08-10 C. Thaden, Staff 10/24/08 \IwZ::wC~~..w::w.. 5w::oi:.. ~wCwu. gN CI ~ I '# ~\I ~ ~ 0i: CI~ QO:i ~ '# ~\I ~ ~ 0i: CI~ QO:i ~ -iI- IICIc ãi"0.5~ CI EouC ~ t:::S\I ~" 0i: CI~ QO:i ~ ra~ccc: '# ~in ~ ~ 0i: ~ l '# ~in ~ ~ 0i: CI~ QO:i ~ '# ~ 8 ~" 0i: ~ .Ë ~ ra iiu. in ir ir 1. 1. 1. 1. 1.C" o: It 00 q C" o: It O"NircòN iroo ".-.-.-NNNt' ~8f5~:5~8f5NO"irNooirNOO O"' i. N' m i. N' m ir'.- N t' t' '0 ir ir 1. OO.-'OI'O"Nir~",oocaoocaO"O"oo.-'¿I'Ot'u:O".-.-.-NNNN 88888888NirOO.-'OI'Ot'00 '0' 0' 1" M O"' i. N'.-Nt't''O'Oi.l. ooO"O" 00 00 00 I'i.""I.C"cao:ql.I'oNirl'Ot'ir.- .- .- .- N N N 888888°0°8I.O'OOONI. 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Cl :eCl U ::Cl Cl c.II II~ "C l'l' C II_ l' ClII :f .!: ~ - Qj - ~ 3:.c II :: :: ñi c: ~ ~ ~~ ~ 0o 0 uII U C co No n - E n g l i s h Po p u l a t i o n Me d i a n Av e r a g e Pe r c e n t a g e Pe r s o n s u n d e r Pe r s o n s o v e r Sp o k e n a t Po p u l a t i o n Ch a n g e 0 0 - 0 6 In c o m e In c o m e be l o w P o v e r t y Un e m p l o y e d 18 y r s 65 + y r s Ho m e (a ) (a ) (c ) (d ) (c ) (b ) (e ) (e ) (f ) 35 9 , 0 3 5 19 . 3 % $5 0 , 7 5 4 $3 9 , 3 0 2 9. 1 % 2. 7 % 25 . 9 % 9. 6 % 7. 8 % Bo i s e 3, 4 8 5 0. 3 % $3 2 , 1 8 7 $2 6 , 6 1 2 11 . 9 % 6. 5 % 19 . 5 % 18 . 1 % 3. 8 % Co u n c i l 78 , 4 4 3 3. 8 % $3 8 , 9 4 3 $2 5 , 4 3 6 13 . 0 % 3. 5 % 28 . 6 % 10 . 4 % 6. 3 % Po c a t e l l o 44 , 0 5 1 5. 5 % $3 8 , 9 6 6 $2 1 , 5 6 9 13 . 2 % 3. 5 % 31 . 9 % 10 . 4 % 13 . 6 % Bl a c k f o o t 21 , 5 0 1 13 . 2 % $5 4 , 1 3 1 $5 2 , 2 4 5 5. 9 % 2. 5 % 22 . 8 % 9. 6 % 12 . 5 % Ha i l e y- 7, 6 4 1 14 . 6 % $4 1 , 5 6 6 $2 4 , 8 5 6 9. 9 % 3. 4 % 22 . 1 % 11 . 3 % 5. 0 % Id a h o C i t y - 1, 0 8 8 9. 8 % $3 7 , 6 5 4 $2 6 , 5 7 7 7. 4 % 2. 7 % 20 . 5 % 13 . 6 % 2. 9 % ~: ' , ~ " O \ ' '; i i , , ; , Fa i r f i e l d 17 3 , 3 0 2 31 . 8 % $3 9 , 4 3 3 $2 0 , 3 9 7 13 . 2 % 3. 6 % 30 . 1 % 10 . 1 % 17 . 6 % 21 , 3 6 5 -0 . 2 % $3 5 , 0 2 3 , $2 5 , 1 6 6 14 . 7 % 3. 8 % 32 . 4 % 12 . 9 % 16 . 9 % 28 , 1 1 4 -3 . 5 % $3 7 , 1 4 8 $2 5 , 7 8 6 11 . 8 % 4. 1 % 29 . 1 % 8. 3 % 13 . 2 % Mo u n t a i n H o m e 16 , 6 5 8 9. 1 % $3 6 , 9 9 2 $2 2 , 2 8 9 11 . 9 % 3. 9 % 24 . 5 % 16 . 5 % 7. 2 % Em m e t t 14 , 4 0 4 1. 7 % $3 4 , 8 1 9 $3 0 , 8 5 7 12 . 4 % 2. 7 % 28 . 7 % 14 . 4 % 18 . 0 % 15 , 7 6 2 1. 6 % $3 1 , 5 1 1 $2 2 , 2 9 2 14 . 6 % 6. 1 % 21 . 1 % 18 . 3 % 3. 4 % 20 , 1 3 0 9. 7 % $3 6 , 1 6 5 $2 7 , 2 4 9 13 . 2 % 3. 2 % 30 . 3 % 11 . 4 % 16 . 9 % Je r o m e .. 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S . C e n s u s B u r e a u i h t t p : / / g u i c k f a c t s . c e n s u s . g o v / g f d / s t a t e s / 1 6 0 0 0 . h t m l (b ) - 2 0 0 6 F e d e r a l S t a t i s t i c s h t t p : / / w w w . f e d s t a t s . g o v / g f / s t a t e s / 1 6 / 1 6 0 0 1 . h t m l (c ) - 2 0 0 4 U . S . C e n s u s B u r e a u h t t p : / / g u i c k f a c t s . c e n s u s . g o v / g f d / s t a t e s / 1 6 0 0 0 . h t m l (d ) - 2 0 0 5 F e d e r a l S t a t i s t i c s h t t p : / / w w w . f e d s t a t s . g o v / g f / s t a t e s / 1 6 / 1 6 0 0 1 . h t m l (e ) - 2 0 0 6 U . S . C e n s u s B u r e a u h t t p : / / g u i c k f a c t s . c e n s u s . g o v / g f d / s t a t e s / 1 6 0 0 0 . h t m l (f ) - 2 0 0 0 U . S . C e n s u s B u r e a u h t t p : / / g u i c k f a c t s . c e n s u s . g o v / g f d / s t a t e s / 1 6 0 0 0 . h t m l De f i n i t i o n s : Me d i a n I n c o m e = t h e m i d d l e p o i n t o f a l l w a g e s a b o v e a n d b e l o w Av e r a g e I n c o m e = t o t a l o f a l l w a g e s d i v i d e d b y n u m b e r o f w a g e e a r n e r s Po v e r t y L e v e l = m i n i m a l le v e l o f i n c o m e f o r a d e q u a t e s t a n d a r d o f l i v i n g Un e m p l o y e d = # o f i n d i v i d u a l s r e g i s t e r e d w i D e p t . L a b o r s e e k i n g e m p l o y m e n t - ( 1 ( 1 t T o. ~ X N " ' v . : : ~ : : ( I ~ , 23 ~ Z _ . , i: 0 . . , 00 ( I . Z L "' F - 0 ' ~ " ' . (f ~ ( 1 - ' (I l " i ~ , IV : : ~ V l i o 0 I- 0 0 IV ~ o CERTIFICATE OF SERVICE I HEREBY CERTIFY THAT I HAVE THIS 24TH DA Y OF OCTOBER 2008, SERVED THE FOREGOING DIRECT TESTIMONY OF CURTIS THADEN, IN CASE NO. 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