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HomeMy WebLinkAbout20061002Appendix B.pdfFr,\/Ff'...J ,-, ~AL IDAHO PO\NER~ ZOOfiSEP29 Pr; 4:50 ~bg; ~~ ~ ~~ ;~;t Si d e 1\11m~~~~lU~~SION Reprinted for the 2006 Integrated Resource Plan An IDACORP company IPC-O6- An IDACORP company Demand-Side Management 2005 Annual Report March 15 , 2006 An IDACORP company March 15, 2006 To request additional copies Please write or call Bradford Snow Idaho Power Company O. Box 70 Boise , 10 83707 (208 )388-2200 '- .. j\,.( . t.' Printed on recycled paper Revised April 11 , 2006 Idaho Power Company Demand-Side Management TABLE OF CONTENTS Table of Contents ....... ...,..... ................ ................ ......"... ..... ..........".. ......... ...........,... ..... ..........,........ ........... i Lis t 0 f Tab les .............................................................................................................................................. ii Lis t 0 f Figures.. .. .. .. . .. . .... .. .. .. ... .. .. .. . .. .. ... .. .. . .. .. .. .... .. .. . .. .. .. .. . .. .. .. .. .. .. . .. .. .. ... .. .... . .. :.. .. . .. .. .. . .. .. .. ... . .. .. .. .. .. .. . .. .... List of Appendices .............,........................................................................................................................ ii Glossary ofTenns.................................................................................................................................,.... iii Executive Summary ..................................,.................................................................................................. DSM Expenditures and Funding....................................................... ~.............................................. Customer Satisfaction ...................,.................................................................................................. Demand Response Programs .........................,............................................................................................. ResidentiaL...... ............................ """""""" .......... .... .......... .,. ...... ........ ......... ... .... .............. ....... ............. AlC Cool Credit............................................................................................................................... 7 Irrigation ........................................."..................................................................................................... Irrigation Peak Rewards................................................................................................................... Energy Efficiency Programs ...................................................................................................................... Residential. ..........,.. ..............,... .... ............ .,............... ............, .....................,......... ... ............... ... .......... Energy House Calls................... :.................................................................................................... ENERGY STAR CID Homes Northwest ......................."....... .......................................................... .. Oregon Residential Weatherization ..................................,............................................................ Rebate Advantage ...............,.......................................................................................................... Savings with a Twist.................................................................................................................. ~... Weatherization Assistance for Qualified Customers.................................................................... . Commercial.................... ................... ........ ........ ........,............ .... .............. .... ..... ............ ...,.... ..,......... ... Commercial Building Efficiency ................................................................................................... Oregon Commercial Audit............................................................................................................ Oregon School Efficiency.............................................................................................................. Industrial.................................................................................,............................................................ Industrial Efficiency............... ............... ........... ................ ............. .......... ....... .....,.......... ... ......,.. .... Irrigation ............,................................................""""""""""" ,"""""""""""""""".'.......................... Irrigation Efficiency Rewards........................................................................................................33 . Market Transfonnation ..............,............................................................................................................... Northwest Energy Efficiency Alliance......................................................................................... . Other Programs and Activities...................................................................................................................41. Annual Report 2005 Page i Demand-Side Management Idaho Power Company Building Operator Training............................................................................................................ Commercial and Residential Education Initiatives...................................................................... .. Distribution Efficiency Initiative """"""""""""""""""""""""""""...........................................43 Other Conservation and Renewable Discount Expenses ............................................................... Small Project/Education Fund .......................................................................................................44 Energy Efficiency Advisory Group...........................................................................................................4 7 EEAG Program Recommendations ............................................................................................... General EEAG Recommendations ................................................................................................ Table 1. Table 2. Table 3. Table 4. Table 5. Table 6. Table 7. Figure 1. Figure 2. Figure 3. Figure 4. Figure 5. Figure 6. Appendix 1. Appendix 2. Appendix 3. Appendix 4. LIST OF TABLES \. ; 2005 DSM Energy Impact ..................,...................................................................................... 2005 DSM Expenses and Energy Impact.................................................................................. Energy House Calls 2005 Activity and Energy Savings Summary ......................................... Rebate Advantage 2005 Activity and Energy Savings Summary ........................................... Weatherization Assistance 2005 Y ear- End Expenses........................................................... .. Weatherization Assistance 2005 Year-End Energy Savings ................................................... Irrigation Efficiency Menu Incentive Options........................................................................ . LIST OF FIGURES 2005 Program Expense .............................................................................................................. Customers' Perception of IPC Conservation Efforts .................................,............................... Demand Response 2005 Program Expense............................................................................... 5 Energy Efficiency 2005 Program Expense .............................................................................. Market Transfonnation 2005 Program Expense......................................................................3 7 Other 2005 Program Expense................................................................................................ .. LIST OF ApPENDICES Idaho Rider, Oregon Rider and BP A Account Balances ...."........... .................................. 2005 DSM Expenses by Funding Source .......................................................................... 2005 DSM Program Activity............................................................................................. 53 Financial Factors for DSM-2006 IRP ...... ...................................................,.................. . Page ii Annual Report 2005 Idaho Power Company Demand-Side Management GLOSSARY OF TERMS AlC-Air Conditioning Alliance-N orthwest Energy Efficiency Alliance AMR-Advanced Meter Reading BETC-Business Energy Tax Credit BP A-Bonneville Power Administration CAP-Community Action Partnership C&RD-Conservation and Renewable Discount Program CFL-Compact Fluorescent Lamp CRC-Conservation Rate Credit DSM-Demand-Side Management EEAG-Energy Efficiency Advisory Group HV AC-Heating Ventilation and Air Conditioning HVR-Home Voltage Regulator lED-Idaho Energy Division IPC-Idaho Power Company IPUC-Idaho Public Utilities Commission IRP-Integrated Resource Plan k W -Kilowatt kWh-Kilowatt-hour LIW A-Low Income Weatherization Assistance MW-Megawatt MWa-Megawatt average MWh-Megawatt-hour NEEM-Northwest Energy Efficiency Manufactured Homes O&M-Operations and Maintenance ODOE-Oregon Department of Energy OPUC-Oregon Public Utility Commission PTCS-Perfonnance Tested Comfort Systems Rider-Energy Efficiency Rider Volt Annual Report 2005 Page iii Demand-Side Management Idaho Power Company ~; c. Page iv Annual Report 2005 Idaho Power Company Demand-Side Management EXECUTiVE SUMMARY Idaho Power Company (IPC) develops and implements programs to help manage energy demand. The two primary objectives of these Demand-Side Management (DSM) programs are to: Acquire cost-effective resources in order to more efficiently meet the electrical systems needs, and to Provide Idaho Power customers with programs and infonnation to help them manage their energy and demand use and lower their bills. Idaho Power achieves these objectives through the development and implementation of programs with specific energy, economic, and customer objectives. Under the DSM umbrella these programs fall into four categories: Demand Response, Energy Efficiency, Market Transfonnation, and Other Programs and Activities. Idaho Power relies on the input from the Energy Efficiency Advisory Group (EEAG) to provide customer and public interest review of DSM programs. Fonned in 2002 and meeting several times annually, the EEAG currently consists of 12 members representing a cross-section of customer segments including residential industrial, commercial, irrigation, elderly, low-income, and environmental interests as well as members representing the Public Utility Commissions of Idaho and Oregon and Idaho Power. In addition to the EEAG, Idaho Power solicits further customer input through stakeholder groups in the industrial, irrigation and commercial customer segments. During 2005, the Idaho Public Utilities Commission (IPUC) approved Idaho Power request (Case No. IPC-04-29) to increase the Energy Efficiency Rider (Idaho Rider) from 5% to 1.5% of base rate revenues. This funding increase became effective on June 1 2005. In July 2005 , Idaho Power filed a request with the Oregon Public Utility Commission (OPUC) to implement an Energy Efficiency Rider (Oregon Rider) identical to that approved in Idaho in the Oregon service area. The OPUC approved Idaho Power s request in August 2005. Since that time, Idaho Power has received approval from the OPUC to implement the Industrial Efficiency, Oregon School Efficiency, Irrigation Peak Rewards, Irrigation Efficiency Rewards, and Commercial Building Efficiency programs in Oregon. The year 2005 marked the first year of a renewal agreement to fund the Northwest Energy Efficiency Alliance (Alliance) for the next five years (2005-2009). The Alliance efforts in the Pacific Northwest impact Idaho Power s customers by providing behind-the-scenes market changes as well as structural support to Idaho Power local Market Transfonnation programs. Idaho Power continues to leverage the support provided by the Alliance in the development and marketing of local programs, resulting in efficiencies of program implementation. In October 2005, Idaho Power began its fifth year of a five-year agreement with the Bonneville Power Administration (BP A) through the Conservation and Renewable Discount (C&RD) program. Idaho Power operates several programs with the C&RD funding including Energy House Calls and Rebate Advantage. The BP A has introduced a replacement program called the Conservation Rate Credit (CRC) program available from 2007-2009 and Idaho Power will be eligible for early participation. Program Performance In 2005 , DSM programs at Idaho Power continued to grow and to show steady improvement in customer satisfaction. The six programs identified for implementation in the 2004 Integrated Resource Plan (IRP) were in Annual Report 2005 Page 1 Demand-Side Management Idaho Power Company place and operating by the end of 2005. The two Demand Response programs, Irrigation Peak Rewards and A/C Cool Credit, resulted in a reduction of summer peak demand of over 43 MW. The four Energy Efficiency programs Industrial Efficiency, Commercial Building Efficiency, ENERGY STARCID Homes Northwest, and Irrigation Efficiency Rewards resulted in annual savings of 13 946 MWh. In addition to the IRP programs, during 2005 Idaho Power operated several other Energy Efficiency programs targeting residential customers: Weatherization Assistance for . Qualified Customers (previously known as Low Income Weatherization Assistance program, or LIW A), Energy House Calls, Rebate Advantage, and Oregon Residential Weatherization. And, in late summer, Idaho Power decided to join the regional Savings with a Twist program, sponsored by BP A, to provide Idaho Power customers with low-priced compact fluorescent light (CFL) bulbs in local retail stores. These five residential energy efficiency programs added savings of 6 756 annual MWh in 2005. Idaho Power continues to realize significant Market Transfonnation benefits through Idaho Power s partnership with the Alliance, who estimates 20 054 annual MWh were saved in ldaho Power s service area in 2005. Finally, Idaho Power was able to participate in a few small demonstration projects and education opportunities with an estimated 512 annual MWh savings. Table 1 shows the 2005 annual energy savings or summer peak reduction associated with each of the DSM program categories. The energy impact totals 41 267 MWh of energy savings and 43 MW of summer peak demand reduction. Note that, unless otherwise noted, all energy statistics presented in this report are net of transmission line losses. Also, free rider impact has been included when a fonnal program evaluation was conducted, or when regional deemed savings values were used. Table 1.2005 DSM Energy Impact MWh Peak MW Demand Response ....................... Energy Efficiency.......................... Market Transformation ..".............. Other Programs and Activities....... Total 2005 20,702 054 512 267 DSM Expenditures and Funding Funding for DSM programs comes from the Idaho Rider, Oregon Rider, BP A C&RD program, and Idaho Power s base rates. The total DSM expenses from these sources including costs for administration and overhead were over $6.7 million in 2005. Table 2 provides a breakout of the 2005 expenses for the major funding and expense categories. Table 2.2005 DSM Expenses and Energy Impact MWh SavingsExpenses Idaho Rider Funded ................. Oregon Rider Funded ........... ,.. BPA Funded............................. Other DSM O&M ...................... Total 2005 533 878 $31,473 $612,486 523 136 $6,700,973 \. ; 034 008 259 967 267 Another way to view the 2005 DSM program expenditures is to look at direct program expenses versus non-direct program expenditures. Direct program expenses include customer incentives and dir~ct administration costs. Non-direct program expenses include administrative costs not directly attributable to a program. Figure 1 shows direct program expenditures by program categories: Demand Response, Energy Efficiency, Market Transfonnation, and Other Programs and Activities. Page 2 Annual Report 2005 Idaho Power Company Demand-Side Management Figure 1. 2005 Program Expense 34. 56. EI Demand Response ............................. Energy Efficiency................................ 13 Market Transformation ...... :................. Other Programs and Activities............. Total Direct Program Expense Administration and Overhead.............. 222 344 $3,673 744 $476 891 $150 370 523 349 $177 624 700 973Total 2005 Customer Satisfaction Customer satisfaction is an important element of the DSM programs at Idaho Power. Customer input from a variety of sources, including the company s customer satisfaction surveys, helps to shape program structure and marketing strategy. Recent survey results show steady improvement across years in the percent of customers whose needs are met with energy conservation. . Figure 2 shows the bi-quarterly growth in the number of customers indicating their needs are met or exceeded regarding Idaho Power encouraging energy conservation with Idaho Power customers. As Figure 2 shows; customers ' positive perception ofIdaho Power s conservation efforts has increased by over 20% since 2003. Figure 2. Customers' Perception of IPC Conservation Efforts 50% 40% 30% 20% 10% 2003 2004 2004 2005 20052003 The report's presentation outline is structured around each of the functional DSM areas (Demand Response, Energy Efficiency, Market Transfonnation, and Other Programs and Activities). Within each functional area, where more than one customer segment is served, the programs are segregated by the customer segments (residential, commercial, industrial and irrigation), respectively. The program write-ups are presented with an overview of operations and results , including highlights for the year, customer participation and satisfaction, energy/demand impact, and plans for 2006. Please note that energy and expense data have been rounded to the nearest whole unit The appendices following the program discussion provide additional detailed program activity and perfonnance data. This DSM Annual Report has been prepared in response to the IPUC's Order No. 29419 and in response to the OPUC's Order No. 89-507. Annual Report 2005 Page 3 Demand-Side Management Idaho Power Company " ;(, : Page 4 Annual Report 2005 Idaho Power Company DEMAND RESPONSE PROGRAMS DSM Demand Response initiatives are designed to use control devices to provide a means by which the operation of a consumer s end-use equipment may be modified to alter the maximum demand. The goal ofDSM Demand Response at Idaho Power is to reduce the . summer peak demand periods and thus minimize the need for providing higher cost . supply-side alternatives such as gas turbine generation or open market electricity purchases. The Demand Response programs at Idaho Power are comprised of AlC Cool Credit and Irrigation Peak Rewards. These two programs have their genesis in the 2002 and 2004 IRP efforts in which future peak summer resource deficiencies were identified. In developing effective programs for reducing peak summer demand, Idaho Power targeted irrigation customers using high horsepower pumps and residential customers using central air conditioning. Both of these customer segments are characterized by large summer use, and together represent approximately 60% of peak summer demand. The unique aspect of these programs is found in t~e ability to ensure load reduction through tIme-related mechanical controls. Demand-Side Management In the case of irrigation, control is achieved through the use of programmed timers to switch irrigation pumps off at predetennined times. Residential air conditioning units are dynamically controlled through wireless communication to specifically addressed air conditioning compressor switches, capable of cycling each unitoff at the appropriate time. Both programs have proven successful and are continuing to evolve and increase the number of participants. Irrigation Peak Rewards is adding new customers in Idaho and is looking forward to its first Oregon customer in 2006. AlC Cool Credit completed its first full year of a five-year implementation ramp in 2005. The following pages provide a detailed description of the programs ' 2005 operations results, and general plans for 2006. Figure 3 provides a breakout of 2005 expenses and the relative ranking for these programs as a percentage of the total DSM expense. Figure 3. Demand Response 2005 Program Expense Demand Response Programs AlC Cool Credit ........................... Irrigation Peak Rewards........... .... Total Expense $754 062 $1,468 282 $2,222 344 %of AIIDSM 11. 22. 34. II Demand Response...................... 34. Energy Efficiency......................... 56. Dr Market Transformation ................ 7. Other Programs and Activities..... 2. Annual Report 2005 Page 5 Demand-Side Management Idaho Power Company , ', ;" -'- : Page 6 Annual Report 2005 Idaho Power Company Demand-Side Management DEMAND RESPONSE A/C Cool Credit Program Overview Customer Segment... Residential Target Customers ..... Air conditioned housing units in Ada and Canyon counties, and Emmett Valley, Idaho Program Life ............, March 20fJ3-0ngoing Program Manager ..... Celeste Becia Summary 2005 Participation .............. 2 369 air conditioning units Total Utility Costs ...... $754 062 . Idaho Rider ........,.. $718,066 IPC O&M............... $35,996 Savings in kW........... 2,748 Description AlC Cool Credit is a voluntary program for residential customers. The program enables Idaho Power to directly address summer peaking requirements by reducing air conditioning load demand at critical high demand periods in the summer. Presently, the program is available only in Idaho. Control of the air conditioning units is achieved through the installation of individual radio-controlled switches on customer equipment and is cycled on and off using a predetennined schedule. After two summers of pilot operations, Idaho Power completed the first year of full operational implementation of radio-controlled switches in 2005 in Ada and Canyon counties in Idaho. The program will be fully implemented in 2009. The year 2005 also marked the inception of a pilot program using power line carrier communications for direct load control participants in the Emmett Valley (Emmett) region of Idaho. Results 2005 Highlights Implementation of the program name change from AlC Cool Comfort" to AlC Cool Credit" in order to emphasize the incentive attribute of the program. Developed new partnerships with subcontractors to accommodate program growth and to improve productivity. Integrated the program into existing customer billing and service systems and departments by making modifications to the Idaho Power Customer Infonnation System, Advanced Meter Reading (AMR) system, and the corporate data warehouse. Software was modified and processes developed to enable timely, secure, and regular data transfer between these systems and the central program database maintained by the company equipment installation vendor Honeywell Utility Solutions. Customer service was also fully integrated with Honeywell's telephone desk' customer service representatives from both Idaho Power and Honeywell Utility Solutions were trained to be knowledgeable regarding program details , direct phone transfer capability, and notification of all cycling events. Twenty load control events were initiated between June 15 and August 19 2005. Participation Overall marketing results were above typical . response rates for this type of program. The response rate in the Treasure Valley was 7.8%, which was similar to results obtained in the 2004 pilot program. The response rate for Emmett was somewhat lower at 5.0%. Annual Report 2005 Page 7 Demand-Side Management Idaho Power Company Total installations as of August 25, 2005 were 369. Of this total, 170 installations were for customers in Emmett utilizing the AMR system. Demand Impact The demand effects of this program have been relatively stable over the past two years. On average, Idaho Power can expect 1.16 kW demand reduction per participating household per hour over the course of a cycling event Aside from significant per-unit peak impact, the energy impact of cycling is relatively small. Analysis shows that kWh decreases, on average by 1.97 kWh per participant, due to cycling. Thus, cycling appears to shift some usage from cycling hours to non-cycling hours as expected. The net effect on kWh clearly depends upon the cycling percentage and the outside temperature during the control event An issue of note occurred in November 2005 when it was discovered that the switch for cycling the air conditioning units had been installed using the low-voltage rather than the high-voltage connection to the switches originally planned for; however, the change was not conveyed to the operations and monitoring team. Thus, during operation, the system heartbeat" signal from the cycling apparatus was falsely indicating to the Idaho Power operations team that the system was operational. The result of this issue was that all customer units using the AMR equipment were not cycled during the 2005 cooling season. Upon discovery, of the wiring method, Idaho Power re-programmed the system software to recognize the low-voltage side and make the units operational. Customer Satisfaction Installations began in May, coinciding with the onset of direct mail campaigns. Rates were approximately 5%. A follow-up reminder was sent to about half of the previously targeted group. This second solicitation generated a very large response that boosted overall rates to 9% by late June. By July 20 it was apparent that a large backlog of installations remained. On July 22, a letter was sent to all customers waiting for installation explaining the backlog and confinning installation within the month of August ,. ; In order to better manage the high response rates, Idaho Power has developed an enhanced Customer Service Plan to aid in ensuring that customer expectations and the processes for servicing the customer are in place. The Plan focuses on communication and it includes 24 hour access for customers. Plan for 2006 The AlC Cool Credit program matured significantly in 2005 , as many manual processes were automated, marketing messag~s were refined, and error checking was strengthened. As a result, installation plans for 2006 are being revised to accelerate the previously planned target of 2 000 additional installations. The new target range is 5 000-000 additional installations. . . Obtaining adequate control equipment implementing timely marketing campaigns, and refining installation and customer care procedures are critical yet attainable tasks that Idaho Power is committed to in meeting the demand reduction goals of this program. ,. .. . Page 8 Annual Report 2005 Idaho Power Company Demand-Side Management DEMAND RESPONSE Irrigation Peak Rewards Program Overview Customer Segment... Irrigation Target Customers ..... Irrigation customers with 100+ HP irrigation systems Program Life ............. January 2004-0ngoing Program Manager ..... Quentin Nesbitt Summary 2005 Participation .............. 894 service points Total Utility Costs ...... $1,468,282 Idaho Rider ........... $1,435 581 IPC O&M............... $32 700 Savings in kW........... 40,323 Description The Irrigation Peak Rewards program was developed as a pilot program in the summer of 2004 and expanded to a system-wide program in late 2005. The program was developed after selection through the 2004 IRP process. The voluntary program targets irrigation customers with pumps of 100 horsepower or greater with an objective of reducing peak electrical load during summer weekday afternoons by providing control over load demand. The program utilizes electronic time-activated switches to turn off pumps of participating irrigation customers during predetennined intervals. Voluntary participants select one of three different interruption options for the months of June, July, and August A demand credit incentive from Idaho Power is associated with each of the options. Electronic timers are programmed to turn off irrigation pumps during predetennined time periods associated with the chosen option. The following demand credit options and associated demand credit incentives were available to customers for 2005: One weekday per week, 4 p.8 p. $2.01 per kW demand. Two weekdays per week" 4 p.8 p. $2.52 per kW demand. Three weekdays per week, 4 p.8 p. $2.76 per kW demand. The incentive amount credited to customers is calculated for each metered service pQint and the credit applied to monthly billing. Results 2005 Highlights Successful region-wide implementation occurred following the pilot program. Approval for operation in Oregon in fall 2005. Peak energy savings amounted to 323 kW. Final report "Irrigation Peak Rewards submitted to IPUC December 1 , 2005. High satisfaction ratings: the majority of customers enrolled in the 2005 program indicated that they were satisfied and would re-enroll in the program in the future. Implementation of the program name change from "Irrigation Peak Clipping to "Irrigation Peak Rewards" to better reflect the incentive attributes to the target market. Annual Report 2005 Page 9 Demand-Side Management Participation The year 2005 was the first full year of the program after a successful one-year pilot in 2004. Participation rates from a service point perspective (a customer may have more than one metered service point) show the program achieved 23.4% participation (894 service points out of3 820 eligible service points). From a customer perspective, 254 customers, or 22.8% of the 1 112 eligible customers, chose to participate. For 2005 , all of the present service points were in Idaho. Demand Impact In 2005, the program produced substantial and measurable impacts on peak demand. Over the course of the summer, the program produced an average load reduction of23.8 MW with an average of 26.9 MW load reduction in the month of July. The maximum load reduction occurred during the second half of June when an estimated 40.3 MW reduction was achieved representing 134% of the IRP goal of30 MW peak savings. Customer Satisfaction A customer satisfaction survey was administered in the fall of 2005. Respondents represented 58% of the participating customers. Idaho Power Company This survey showed that 89% of respondents were satisfied with the program. Ninety-six percent (96%) stated that they probably would or definitely would participate in the program again. Moreover, 88% indicated that they would be very likely or somewhat likely to recommend the program to another irrigation customer. Seventy-six percent (76%) indicated that the incentive was what initially persuaded them to participate in the program. Ptan for 2006 The growth goals of the program for 2006 are: Enroll 1 000 eligible metered service points in Idaho and Oregon. Achieve an average of 30 MW load reduction for the month of July. Continue program evaluation and refinement through customers , the EEAG, other groups , and individuals. Idaho Power strives to improve customer satisfaction and evaluate the program for effectiveness and look for areas of improvement for Idaho Power s irrigation customers. ( ;( ). .'. . Page 1 Annual Report 2005 Idaho Power Company Demand-Side Management ENERGY EFFiCIENCY PROGRAMS DSM Energy Efficiency initiatives are applicable to all of Idaho Power customer segments including residential, irrigation commercial, and industrial. Program funding is provided by Idaho and Oregon Riders as well as the BP A and through Idaho Power O&M funds. A common theme of Energy Efficiency programs is their focus on identifying significant segments within the customer base where prevalent energy practices can be modified to deliver desired energy savings. Opportunity areas span a wide range including the application of new technologies in all customer segments in heating, cooling, and lighting; in the design of new processes and procedures to reduce energy consumption for various tasks and industries; and improved methods for the way new and existing homes and commercial buildings are designed for energy use. Five programs were added or substantially redesigned for 2005. The following pages provide descriptions for each of the programs in the Energy Efficiency sector. Each program write-up provides program descriptions highlights, and accomplishments for the year. Plans for responding to the challenges and opportunities identified in 2005 are presented as well. Figure 4 provides a breakout of 2005 expenses and the relative ranking for these programs as a percent of the total DSM expense. The figure shows that the Energy Efficiency programs received over 50% of the resources within the 2005 DSM portfolio. Figure 4. Energy Efficiency 2005 Program Expense Energy Efficiency Programs Energy House Calls............................. ENERGY STAR(8) Homes Northwest.... Oregon Residential Weatherization ..... Rebate Advantage............................... Savings with a Twist ............................ Weatherization Assistance .................. Commercial Building Efficiency........... Oregon Commercial Audit ................... Oregon School Efficiency.................... Industrial Efficiency.............................. Irrigation Efficiency Rewards ............... Total %of Expense All DSM $375 610 5. $253 105 3.$612 0. $46 173 0. $73 152 1. 446,835 22. $194 066 3. $5,450 0.$86 0. 128,076 17. $150 577 2. $3,673,744 56. III Demand Response...................... 34. Energy Efficiency......................... 56. LEI Market Transformation ................ 7. (J Other Programs and Activities..... 2. Annual Report 2005 Page 11 Demand-Side Management Idaho Power Company , .,;. Page 12 Annual Report 2005 Idaho Power Company Demand-Side Management ENERGY EFFICIENCY Energy House Calls Program Overview Customer Segment... Residential Target Customers ..... Manufactured Home Occupants Program Life ............. October 2002-0ngoing Program Manager..... Annie Black Summary 2005 Participation .........,.... 891 homes Total Utility Costs ..".. $375 610 BPA....................... $375 346 ,PC O&M............... $265 Savings in kWh ......... 1 775 770 kWh Description Idaho Power launched a pilot program in October 2002 to evaluate the viability of providing duct sealing and additional efficiency measures to Idaho Power customers living in manufactured homes. Upon successful completion of the pilot program, Idaho Power rolled the program out to the entire service area in 2003. At that time the program was renamed Energy House Calls for Manufactured Homes (fonnerly known as Manufactured Home Energy Checkups). The program is funded by the BP A through its C&RD funding program. BP A funds cover the participant costs and include the following services and products: Duct testing and sealing according to Perfonnance Tested Comfort System (PTCS) specifications endorsed by the BPA Three compact fluorescent light bulbs Two furnace filters along with replacement instructions Hot water heater temperature test for proper setting Energy efficiency educational materials for manufactured home occupants The program is managed under contract by Ecos Consulting in partnership with Delta- T Inc. both of whom have experience in managing and providing duct sealing service programs. Ecos and Delta- Tcoordinate local weatherization and energy efficiency service providers to market and perfonn the services. Quality assurance is provided by third-party audits in compliance with the BP A's C&RD guidelines. Results 2005 Highlights The year 2005 was the third full year of operation for this program. The program garnered energy savings throughout the year and earned the company credits in the BP A's C&RD program through September 2005 , at which time Idaho Power completed its obligations to the BP A under the tenns of the funding agreement. Subsequently, for the last three months of the year, Idaho Power continued to fund the program in order to ensure continuity prior to the transition from the C&RD program to BPA's new funding program (CRC) beginning in 2006. Participation Participation in this program was lower in 2005 than in the prior year. This was due primarily to a focused effort toward recruiting rural customers and those who live in colder climates. This focus represented a departure from the initial program target segment of Idaho Power customers concentrated in communities of manufactured homes. The shift in focus to decentralized rural manufactured housing units required increased marketing effort and travel time per housing unit Annual Report 2005 Page 13 Demand-Side Management Idaho Power Company Energy Impact The primary source of savings from the program came from increasing the efficiency of the heating system through improving heated air delivery from the furnace through the duct system. Improved delivery through the duct system also provides energy savings associated with cooled air where applicable. The installation of three CFL units into high lighting use areas provides additional energy saVIngs. The furnace filter and water temperature evaluation services provided by the program are designed to educate the occupants on maintaining energy efficient practices in the future. The energy impact of these measures are not quantified nor included in the total energy impact of the program. Table 3 summarizes 2005 program service activity for Idaho and Oregon customers. Table 3.Energy House Calls 2005 Activity and Energy Savings Summary Idaho Oregon Total Activity Test Only......................40' Test and Seal...............836 851 Total Duct Measures 874 891 CFL Bulbs.....................595 646 Furnace Filters..............627 653 Water Temperature (Average)......................119 111 230 Total Other Measures 341 188 529 Energy Savings kWh ........ 1 749 792 25 978 1 775,770 Customer Satisfaction During the program s pilot and early years customer surveys provided feedback useful to program implementation. As the program has matured, customer surveys indicated consistently high satisfaction. Idaho Power receives many unsolicited responses from customers praising the services and thanking Idaho Power for the positive results of the program. Thus, for 2005 , direct customer surveys were not undertaken. Plan for 2006 Beginning in February 2006 , program funding will come from the BP A's CRC program. The CRC guidelines dictate a focus on homes with higher potential BP A credits. Available housing units with such credits are concentrated in Twin Falls, Pocatello, and mountain communities in Idaho and Oregon. The Energy House Calls program will retain its current management and operations model within the BP A funding guidelines. ' ,' ' Page 14 Annual Report 2005 Idaho Power Company Demand-Side Management ENERGY EFFICIENCY ENERGY STARCID Homes Northwest Program Overview Customer Segment... Residential Target Customers ..... Residential new home market Program Life ............. March 2004-0ngoing Program Manager..... Celeste Becia Summary 2005 . Participation .............. 203 homes Total Utility Costs...... $253 105 Idaho Rider ........... $247 071 IPC O&M............... 034 Savings in kWh ......... 421 834 Description The ENERGY STARCB) Homes Northwest Program is a regionally coordinated initiative supported in partnership between the Idaho Power, the Alliance, and the Idaho Energy Division in support of improved construction practices of single- family homes. The energy goal of the program is to provide homes that are 30% more energy efficient than those built to standard Idaho residential code. Idaho Power s energy focus for the program is to reduce future peak summer demand by increasing the efficiency of residential building envelope construction practices and increasing efficiency of summer air conditioning use. The primary market activities and incentives that Idaho Power provides through the program are the following: Consumer marketing communications conveying the benefits of ENERGY STAR CB) homes A $750 incentive per qualifying home to participating builders Program management services to coordinate the local partnerships between Idaho Power, builders, and real estate service providers Results 2005 Highlights Increase of 450% over 2004 in the number of certified homes (from 44 to 203) Increased builder participation from 32 to 63 , including two high-volume builders (60 to 125 homes per year) Implemented quarterly realtor training seSSIOns Conducted builder breakfast events in Twin Falls and Pocatello Sponsored 11 Parade homes in Ada Canyon, and Bannock counties Completion of a marketing communication program that included bill stuffers, print ads in real estate tabloids, public relations events, and a new Internet marketing campaign using Google keyword advertising Updated home inspection fonns to ensure energy savings verification Participation While builder participation rates were on target the number of completed housing units fell short of the 2005 goal of 465 homes. However, the number of homes under construction at the end of the year exceeded 200, boding well for 2006. For 2005 , over 95% of the ENERGY STARCID Annual Report 2005 Page 15 Demand-Side Management Idaho Power Company homes completed were built in the Treasure Valley area. The program s market share in 2005 was approximately 2% of the total 10 500 homes built that year. A long-tenn goal of 20% ENERGY STARCID homes of all new homes built in the area has been established. Energy Impact While there is considerable variation in each home due primarily to interior square footage the average energy savings from an ENERGY STARCID home with central air conditioning in the Treasure Valley provides 2 078 kWh savings and 2 kW demand savings. Customer Satisfaction To date, no comprehensive customer satisfaction evaluations have been undertaken for this program by Idaho Power. However unsolicited customer feedback has been overwhelmingly positive as homeowners compare the comfort, quality, and energy bills from their homes with their neighbors ' . Plan for2006 The year 2006 will focus on improving builder productivity in ENERGY STARCID techniques and improving timeliness in quality assurance inspections for home certification. Builder training efforts include increasing the number of classes and targeting high-volume builders to integrate and standardize their techniques with this program. Idaho Power is working with the Idaho Energy Division to identify constraints and implement process improvements to decrease the time between builder completion, inspection, and certification. Idaho Power has set a goal of 629 certified homes for 2006. Overall, Idaho Power expects that the original targets for the program are achievable. The real estate market continues to maintain the construction pace of2005 , and dozens of new subdivisions are planned for 2006 in the Treasure Valley. Local jurisdictions and utility companies are challenged to provide critical development services allowing these projects to move forward. In addition to these challenges inclement winter weather has resulted in delays in original subdivision completion timelines. Therefore, in order tomeet the aggressive goal for 2006, Idaho Power is undertaking the following activities: ... . Coordinate large consumer marketing campaigns with the Alliance. Increase the number of realtor training sessions from two in 2005 to seven in 2006. Sponsor more builder and subcontractor training sessions as they develop.'co ; Increase market reach and effectiveness by working with the Alliance to target builders who are "champions" of the benefits of ENERGY STARCID building techniques. ( . I.. Develop a comprehensive strategy for signing an agreement with Treasure Valley s largest homebuilder to become an ENERGY STARCID builder. , .. . Expand into the Oregon service area. \ - Page 16 Annual Report 2005 Idaho Power Company ENERGY EFFICIENCY Oregon Residential "'Jeatherization Program Overview Customer Segment... Residential Target Customers ..... Oregon service area residential units Program Life ............. 1982-0ngoing Program Manager ..... Cheryl Paoli Summary 2005 Participation .............. Four customers Total Utility Costs ...... $612 Oregon Rider ........ $351 ,PC O&M............... $261 Savings in kWh ......... 7 927 Description As required by Oregon statutes, Idaho Power offers free energy audits for electrically heated homes of customers within the Oregon service area. Upon request an Idaho Power representative visits the home to analyze it for energy efficiency and an estimate of cost and savings for specific measures is given to the customer. Idaho Power offers financial assistance for a portion of the cost of weatherization measures either as a cash incentive or with a low-interest loan. Results 2005 Highlights Seventeen home energy audits for Oregon customers were completed in 2005. Demand-Side Management Six payments totaling $612.02 were granted for the year. Total kWh savings of7 927. Participation Four customers participated in six weatherization projects, including one triplex. Energy Impact Ceiling Insulation...... Doors ....................... Windows ..,............... Total kWh Savings 950 149 828 927 Customer Satisfaction The Oregon Residential Weatherization program has been in operation for many years. Anecdotally, customer satisfaction remains high due to consistent local presence in the area. Plan for 2006 Continue this program for 2006. Evaluate potential for integrating program into design of expanded residential efficiency program. Annual Report 2005 Page 17 Demand-Side Management Idaho Power Company \. ( ; Page 18 Annual Report 2005 Idaho Power Company Demand-Side Management ENERGY EFFICIENCY Rebate Advantage Program Overview Customer Segment... Residential Target Customers ..... Buyers of new manufactured homes Program Life ......"oO'" January 2003-0ngoing Program Manager ..... Annie Black Summary 2005 Participation .............. 98 homes Total Utility Costs ...... $46 173 BPA........oO"""oO"'" $45 993 IPC O&M............... $180 Savings in kWh 'oO""" 312 311 kWh Description In 2003, Idaho Power launched a program to encourage manufactured home buyers to purchase energy-efficient Super Good Cents or ENERGY STARCID homes. The program fonnerly called Energy Efficient Manufactured Home Incentives, was renamed Rebate Advantage at the start of 2004. The goal of the program is to help buyers purchase energy efficient manufactured homes through incentives and by encouraging salespeople to promote the benefits of energy efficiency. Customers who purchase a Super Good Cents/ENERGY STARCID home and site it in Idaho Power s service area are eligible for a $300 rebate. In addition, the salesperson receives a $75 incentive for each qualified home sold. The program is funded through BPA' C&RD funds. Quality control and energy efficiency specifications for establishing qualified homes are established by the Northwest Energy Efficiency Manufactured Homes (NEEM) program. NEEM is a consortium of manufacturers and state energy offices in the Northwest. In addition to specifications and quality control, NEEM tracks the production and on-site perfonnance of Super Good Cents or ENERGY STARCID homes. Results 2005 Highlights Program funding from BP A generated BP credits through September 2005. In order to maintain continuity and stability in the offering to the marketplace, Idaho Power provided support for the program until the BP A's new funding program (CRC) was available. Participation Participation in the program was fairly steady throughout the year and similar in volume to past years. Participants typically are from small rural towns in Idaho Power s service area. The geographic reach of this program is noteworthy as seen in Table 4 in which Oregon homes represent over 10% of the total homes rebated. Approximately one-third of all manufactured home dealers with sales in Idaho Power service area are participating in this program. Table 4.Rebate Advantage 2005 Activity and Energy Savings Summary Idaho Oregon Total Activity Homes ........,.................. Towns with Homes Sited .............. Counties with Homes Sited .............. Salespeople(1) ............... Dealers(1) ....................... Manufacturers(1) ............ Energy Savings kWh......... 279 971 340 312 311 (1) Some sales groups sell in both Idaho and Oregon. Totals reflect unique instances only. Annual Report 2005 Page 19 Demand-Side Management Energy Impact Savings in this program are largely due to improvements in the shell of the home, resulting in more efficient use of heating and cooling energy use. Manufacturers have some flexibility in how they achieve a more efficient shell however a common attribute of all homes in the program is a sealed duct delivery system. Energy ~avings for the year are estimated to be 312 311 kWh. While the program focus is on overall energy efficiency, peak impacts from reduced air conditioning can be attributed to the program. Customer Satisfaction In discussions with salespeople, it is clear that they appreciate having this tool to work with customers to buy the energy efficient package for their new home. Anecdotally, customer input indicates an appreciation of the incentive and benefits of energy efficient manufactured homes. Idaho Power Company Plan for 2006 In 2006, ENERGY STARCID qualified manufactured homes will be eligible to receive a tax credit under the 2005 Federal Energy Policy Act. Discussions are under way with regional partners to evaluate approaches to leverage this credit to the benefit of the program. Operationally, the program will continue similarly to 2005. It will be funded, as of February 2006, by the BPA's CRC program. \: . Marketing plans include a spring campaign to increase customer and sales staff awareness and understanding of the features of an energy efficient home. . , Page 20 Annual Report 2005 Idaho Power Company Demand-Side Management ENERGY EFFICIENCY Savings "'lith a Tvvist Program Overview Customer Segment... Residential Target Customers ..... Residential users of incandescent light bulbs Program Life ............. Fall 2005 Program Manager ..... Cheryl Paoli/Annie Black Summary 2005 Participation .............. 35 008 CFL units Total Utility Costs ...... $73 152 Idaho Rider...........$73 152 Savings in kWh ......... 1 386,317 Description Idaho Power joined the Northwest ENERGY STARCID Consumer Products program in a region-wide compact fluorescent light (CFL) bulb promotion. The Savings with a Twist program was designed to highlight attractive promotional pricing and to focus consumer attention toward action to change out incandescent bulbs with energy efficient CFL units. The primary target market of the program is the residential customer base. The primary goals of the program were the following: Build continued awareness of the efficiency and benefits ofCFL lighting. Highlight recent improvements in lighting technology and quality. Continue to build market penetration. Capture incremental energy savings in residential lighting use. The regional span of the program provided additional efficiency and effectiveness through coordinated advertising and retailer planning. Marketing included regional advertising and retailer communication including newspapers mailings, and in-store point of sale collateral. Retailer participation included both large and small companies in hardware, drug, grocery, and discount store channels throughout the Idaho Power service area. Idaho Power s participation included funding of $1.25 per-bulb sold (up to 108 193 bulbs). These funds covered a buy-down paid to manufacturers and program administrative costs. The buy-down reduced in-store prices to as low as $0.99 per bulb. The program was sponsored jointly by the Alliance, the BP A, and local utilities. Administration of the program, including auditing sales records is being provided by Portland Energy Conservation, Inc. (PECI) on behalf of all of the regionally participating utilities. Results 2005 Highlights Results from consumer participation are very promising and indicate that continued promotional efforts are effective in driving changes in residential lighting applications. The promotion was originally planned to end in December 2005; however, due to product availabi!ity constraints from manufacturers, the program extended into the first quarter of 2006. The supply shortfalls inhibited restocking and created marketing problems for the program. Due to the extended implementation, complete results of the program will not be available until Annual Report 2005 Page 21 Demand-Side Management Idaho Power Company summer of2006. As of the close of2005, Idaho Power verified the sale of, and paid the subsidy , 35 008 CFL units. Participation Participating manufacturers included Greenlite General Electric, Feit Electric, TCP, and Sylvania. Participating retailers included Home Depot Fred Meyer, Albertsons, K-Mart, Lowe Costco, True Value, Grover , and M.H. King. While not part of the primary target audience for this program, small commercial customers were likely participants in the program as the retailers serve this customer segment. Bulbs promoted by the Savings with a Twist program were available to Idaho Power customers in Idaho through participating retailers. A limited number of bulbs outside Idaho Power s service area were included in the program to capture customers who shopped outside of the Idaho Power service area. Program totals are adjusted for bulbs sold to out-of-service participants. Energy Impact The energy impact of the program is derived through guidance from Northwest Power and Conservation Council. The guidance calls for derivation of savings based upon the difference between incandescent bulbs and CFL bulb replacement and adjusted for variable impacts due to regional differences including heating impact, market saturation rates, and lighting usage profiles. Idaho Power will continue to monitor these variables. For the 2005 program, Idaho Power has determined that the energy savings factor is 39.6 kWh per bulb. c . Customer Satisfaction Surveys of retailers indicate that the Savings with a Twist promotion delivered unanticipated rates of consumer purchases. Many retailers reported selling out of bulbs within hours of stocking displays. Other stores successfully reordered the product and sold more bulbs than originally anticipated. ' , Plan for 2006 The BP A is presently evaluating the 2005 program. Initial indications of the regional impact are promising and expectations are that the BP A will sponsor another CFL promotional event in the fall of 2006. Idaho Power will re-evaluate the program design prior to committing to participation in 2006. Page 22 Annual Report 2005 Idaho Power Company Demand-Side Management ENERGY EFFICIENCY Weatherization Assistance for Qualified Customers Program Overview Customer Segment... Residential Target Customers ..... Qualifying Residential Program Life ............. Ongoing Program Manager ..... Cheryl Paoli Summary 2005 Participation .............. 593 homes, 5 non-profit agencies Total Utility Costs ...... $1,446 835 BPA....................... $76,736 IPC O&M............... 370 099 Savings in kWh ......... 3 273 590 Description The Weatherization Assistance for Qualified Customers (W AQC) previously referred to as the Low Income Weatherization Assistance (LIW A) program provides funding for the installation of cost-effective weatherization measures in qualified owner occupied and rental homes that are electrically heated. These enhancements enable low-income families to maintain a comfortable home environment while helping save energy and money otherwise spent on heating and cooling. The program is modeled after U.S. Department of Energy programs. In Idaho, the programs are managed through Health and Welfare offices and in Oregon by Housing and Community Services. Idaho Power administers the W AQC program by allocating funds based on U.S. Census data of household income and by qualified customer distribution in the Idaho Power service area. The funds are distributed to local Community Action Partnership (CAP) agenci~s located in Idaho Power s service area. The CAP agencies coordinate the specific tasks through trained weatherization crews and contractors. Results 2005 Highlights Idaho Power funded a varying percentage of the 593 home weatherization projects for electrically heated homes for qualified customers in . Idaho and Oregon. Five non-profit agency projects representing clientele with special needs received weatherization improvements funded 100% by Idaho Power. Participation Eight CAP agencies participated in the program in 2005. Five of the eight are located in Idaho and three in Oregon. Two of the Oregon agencies were new to the program in 2005. Their participation improved access to the program by small Oregon communities within the service area. Energy Impact On average, each customer served by the program is estimated to save over 5 500 kWh annually. Weatherization improvements are designed to impact both energy and living quality by: Reducing energy costs for qualified customers by increasing the efficiency of their homes. Making services available at no cost to qualifying applicants who rent or own their homes. Improving indoor environmental and livability quality through improvements Annual Report 2005 Page 23 Demand-Side Management Idaho Power Company such as insulation augmentation improving weather striping, and sealing air leaks to make a home, apartment, or manufactured home more comfortable. Customer Satisfaction Consumers are educated on weatherization and energy saving practices in conjunction with a weatherization audit. An energy calculator and energy saving tips sheet is provided along with a satisfaction survey at the completion of each project. The surveys are returned to the originating CAP agency. In 2005, 97% of all weatherization assistance customers reported that their homes were more comfortable due to the program. 2005 Summary Table 5 shows the expenses for the program by CAP agency and non-profit organizations for Idaho and Oregon. Table 6 shows the annual energy savings from the efforts of the program in 2005 totaling 273 590 kWh. Plan for 2006 Idaho Power intends to maintain the pace of implementation for this program. The 2006 goals include: Weatherization projects for 584 homes Weatherization projects for six non-profit agencies Energy savings of3 317 000 kWh Table 5.Weatherization Assistance 2005 Year-End Expenses 2005 Projects Expenses 108 $237 578 287 $701 048 $12,788 103 $175 501 $116 087 565 $1,243,001 $35 260 290 266 $38 816 593 281,817 $54 382 $54 382 598 336 199 $110 636 $1,446,835 IPC Payments CAP Agencies CCOA................................ EI-AOA............................... EISSA................................ SCCAP ........".................... SEICAA.............................. 10 Total........................... MCOA-OR.......................... HCSCS-OR........................ CCNO-OR.......................... OR Total......................... Total CAP Agencies ....,......... Non-Profit Projects Non-Profits 10 .................... Non-Profits OR................... Total Non-Profit..................... TotaliPC Payments ....m.. IPC Administration ........m....... Total Program Expense... ,. , Table 6.Weatherization Assistance 2005 Year-End Energy Savings CAP Agencies CCOA.......,............................ EI-AOA .................................. EISSA.................................... SCCAP.................................. SEICAA................................. 10 Total.............................. MCOA-OR............................. HCSCS-OR ...................."..... CCNO-OR ..........,.................. OR Total............................. Total CAP Agencies m.. Non-Profit Projects Non-Profits 10........................ Non-Profits OR...................... Total Non-Profit ............ Total kWh Savings ........... kWh Savings for 2005 819 212 580 650 214 317 165 267 579 017 820 302 304 673 279 112 099 161,491 161 491 273,590 Page 24 Annual Report 2005 Idaho Power Company ENERGY EFFICIENCY Commercial Building Efficiency Program Overview Customer Segment... Commercial Target Customers ..... Small and mid-size commercial customers with construction projects Program Life ............. April 2005-0ngoing Program Manager ..... Curt Nichols Summary 2005 Participation .............. 12 projects Total Utility Costs ...... $194 066 Idaho Rider ........... $186 290 IPC O&M............... 776 Savings in kWh ......... 494 239 Description The Commercial Building Efficiency program targets those commercial customers involved in significant construction projects to which energy efficient technologies and methods can be applied. The program was designed in late 2004 and was launched in the spring of 2005. Operationally, the program focuses on offering a "menu" of interior lighting and cooling efficiency options and associated incentives. The incentive structure includes bonuses for commissioning the project to ensure that the systems perfonn as designed. A "Custom Projects" option is also available for efficiency projects targeted at building system components such as refrigeration systems. Program marketing plans are executed through enlisting architects, engineers, and other local design professionals to include program benefits into the designs for Idaho Power s targeted Demand-Side Management commercial customers. Marketing communication programs also reach out to building developers, building officials, and Idaho Power field staff. Through this program, Idaho Power is a primary sponsor of the Boise Integrated Design Lab which provides technical assistance to local architects and designers. Results 2005 Highlights . New program design unveiled in mid-April 2005 to large audiences of customers and stakeholders. Media coverage included prominent articles in the Idaho Statesman the Idaho Business Review and various industry-focused newsletters. Implemented a strategic advertising campaign with full page ads in the Idaho Business Review and the Building Owners and Managers Association (BOMA)-Boise newsletter. Conducted a wide reaching communications program including presentations to: BOMA Rotary Club American Society of Heating, Refrigerating and Air-Conditioning Engineers (ASHRAE) Conference International Society of Healthcare Engineering conference Created a monthly electronic update for local designers, developers, building Annual Report 2005 Page 25 Demand-Side Management Idaho Power Company officials, and key customers to keep them infonned about program offerings. Coordinated efforts with the Alliance BetterBricks initiative: sponsoring their 2005 Idaho awards, participating in their training sessions, and working with their Integrated Design Lab in Boise. Developed program to encourage timely filing applications by offering a year-end bonus (Green Building Wall Calendar) for all applications received by . December 15, 2005. Exceeded program goals of 100 kW peak demand reduction and 389 000 kWhlyr energy savings. Expansion of program offering into Oregon. Participation The 12 projects completed for the year involved fewer customers than initially anticipated. However, the projects completed were of a much larger scope than expected. Energy Impact In its initial year, the Commercial Building Efficiency program exceeded its goals for both energy savings (kWh/yr) and demand reduction (kW). Both were achieved with much lower incentive payouts than expected enhancing the program s cost effectiveness. Customer Satisfaction Post-participation satisfaction surveys show fully 83% of participants strongly agreed that they received "excellent service and value from Idaho Power. One participant added a survey comment that said , " Very helpful. Wonderful program. Plan for 2006 With the approved expansion of the Commercial Building Efficiency program into Idaho Power service area in Oregon, plans include an expanded marketing effort to increase awareness. The "Custom Projects" option will be expanded beyond its pilot offering of 2005 to expand the target market. The current program is scheduled to run through 2006. Prio~ to the end of the year Idaho Power will conduct evaluation reviews including input from representative stakeholders and integrate modifications and improvements into the program offering for 2007. Page 26 Annual Report 2005 Idaho Power Company Demand-Side Management ENERGY EFFICIENCY Oregon Commercial Audit Program Overview Customer Segment... Commercial Target Customers ..... Commercial customers in Oregon Program Life ............. Fall 1981-0ngoing Program Manager ..... Curt Nichols/Pat Sullivan Summary 2005 Participation .............. 36 inquiries, 27 copies of Saving Energy Dollars provided, 11 energy audits completed in-house, 7 completed by outside contractor Total Utility Costs ...... $5,450 Oregon Rider ........ $2 975 IPC O&M............... $2,475 Savings in kWh ......... Not measured for this program Description The Oregon Commercial Audit program is a statutory program available to all Oregon commercial customers offering a free energy audit for their commercial buildings. The purpose of the program is to identify opportunities for commercial building owners to achieve energy savings. The program offering includes evaluation (energy audit) and educational services. The primary vehicle for communicating the program benefits and offer to the target market is through an annual mailing to each customer. New to the communication for 2005 was an offer for the customer to receive Idaho Power publication Saving Energy Dollars which provides valuable infonnation regarding typical improvement areas and projects for saving energy use and reducing expenses. Program funding is through the Oregon Rider. Res u Its A successful mailing resulted in 36 return inquiries for audits and 27 requests for Saving Energy Dollars booklets. Energy Impact As an education-only program, the audit does not develop measurable energy savings since there is no requirement for the participant to implement projects identified by the audit. Customer Satisfaction Idaho Power continues to look for new ways to increase the reach of this program. Due to the relatively low response rates for the audit feature, Idaho Power believes that the response to the booklet offering by 27 customers was a positive indicator in further satisfying the program needs of this customer base. Plan for 2006 Idaho Power is evaluating the potential for synergy between the Oregon Commercial Audit Program offerings and the recently approved 2006 expansion of the Commercial Building Efficiency Program into Oregon. Options include adding Building Efficiency Program infonnation into the annual Commercial Audit mailing. Annual Report 2005 Page 27 Demand-Side Management Idaho Power Company . .\ . Page 28 Annual Report 2005 Idaho Power Company Demand-Side Management ENERGY EFFICIENCY Oregon School Efficiency Program Overview Customer Segment... Commercial Target Customers ..... Public K-12 schools in Oregon Program Life ............. October 2005-0ngoing Program Manager ..... Curt Nichols Summary 2005 Participation .............. One partial Total Utility Costs ...... $86 Oregon Rider ........ $86 Savings in kWh ......... None in 2005 Description The Oregon School Efficiency program is a new initiative designed to operate in close conjunction with the Oregon Department of Energy (ODOE) in energy efficiency upgrades for Oregon public schools. Idaho Power s participation in the program provides an effective and efficient vehicle to augment the school building energy improvement projects by offering an incentive and a potential tax benefit. By virtue of the ODOE's prior development of an energy efficiency program targeted at schools, program infrastructure for marketing and operations are in place. Idaho Power partnership in the program provides a low-cost augmentation to the customer benefits available through the program. The program reflects Idaho Power s first commercial retrofit for energy savings since the early 1990s. Idaho Power s participation in the program includes: Evaluation of proposals and project plans (previously developed by prospective participants and pre-screened by the ODOE) for cost/benefit viability Approval of incentive payment to schools of$O.lO per kWh saved by the completed project On a trial basis, approval of additional incentive benefits in the fonn of passing through to the school Business Energy Tax Credits (BETC) generated by Idaho Power through this program It should be noted that Idaho Power is evaluating the viability of continuing the BETC pass though for this program. Results 2005 Highlights OPUC approval of the School Efficiency program (Schedule 88) on August 31 2005. Idaho Power/ODOE joint presentation to the school Superintendents at the Malheur County Education Service October monthly meeting. Direct mail announcement describing Idaho Power s participation and the program benefits and procedures to the 14 public K-12 school district superintendents in October 2005. Completion of energy measures by the first school in late 2005. (Incentive payment and energy savings will be realized in 2006. Annual Report 2005 Page 29 Demand-Side Management Idaho Power Company Participation Idaho Power s target for this program is the 14 public school districts ' 60 buildings located in Idaho Power s Oregon service area. Pian for 2006 Payment to the school of the first completed project will be promoted through the local media (February 2006). Participation is expected to be high based on high initial interest and the prospects for high energy efficiency returns and lower operating budgets. A second School Efficiency project was completed in early 2006 and four others are in active development. Energy Impact Although several projects are in process, none were finalized in 2005. Associated energy savings will be recognized upon incentive payment in 2006. Idaho Power is planning to use its experience with this program to help fonnulate future commercial incentive programs for existing building retrofits. Customer Satisfaction Idaho Power will evaluate customer satisfaction with this new program. As one of the first energy efficiency programs offered by Idaho Power in Oregon, customers are expected to respond positively. . '( . Page 30 Annual Report 2005 Idaho Power Company Demand-Side Management ENERGY EFFICIENCY Industrial Efficiency Program Overview Customer Segment... Industrial Target Customers ..... Large Industrial and Commercial Customers Program Life ............. October 2003-0ngoing Program Manager ..... Randy Thorn Summary 2005 Participation .............. 24 projects, 12 companies Total Utility Costs...... $1 128 076 Idaho Rider........... 125,470 Oregon Rider ........ $2,486 IPC O&M............... $120 Savings in kWh ......... 12 016 678 Description The Industrial Efficiency program was selected for implementation in the 2004 IRP process. The program is offered to large commercial and industrial customers of Idaho Power in both Idaho and Oregon. The program targets the acquisition of peak kW and kWh savings from efficiency projects at customer sites through evaluation of existingfacilities. Operationally, the program provides the following: Training and basic education on energy efficiency Auditing services for project identification and evaluation Financial incentives for project implementation The program is marketed to approximately 300 qualifying customers in Idaho and Oregon who have a Basic Load Capacity of 500 kW or more. Upon indication of interest, customers initiate an application process which includes: Identifying potential projects applicable to their facilities Providing sufficient infonnation to Idaho Power to establish a basis for viable conservation projects Finalizing application with tenns and conditions of each party s obligations Idaho Power conducts on-site power monitoring and data collection where practical to verify infonnation from the application process to ensure kW and kWh savings are obtainable and within program guidelines. Due to customer processes in project approval budgeting, and implementation processes complex projects may take as long as two years to complete. Results 2005 Highlights Stakeholder meetings were held with industrial customers, the EEAG, IPUC representatives and Idaho Power representatives late in 2004 to review the program. Recommendations for program changes developed from these meetings include: Simplification of the incentive calculations Expansion and improvement of the scope of the auditing services aspects of the program Annual Report 2005 Page 31 Demand-Side Management Idaho Power Company Elimination of the one-year minimum payback requirements Approval for program expansion into Oregon for 2006 Creation of "self-directed" accounts for Schedule 19 and special contract customers These changes were presented to the EEAG in January 2005. The program was widely accepted by the large commercial and industrial customers in 2005. Participation Twenty-four different projects were completed among 12 companies at 19 separate locations in Idaho. Idaho Power also increased activity in energy auditing and education in 2005. Over 30 walk-through energy audits were perfonned by company personnel during the year. In addition a total of 16 initial scoping studies were perfonned by independent energy service companies. These scoping studies lead to the completion of three detailed studies in 2005. Customer training and education was another factor in the overwhelming success of the program in 2005. A total of eight workshops were sponsored by Idaho Power. These workshops were hosted in conjunction with the Alliance, Washington State University, the u.S. Department of Energy, and the Idaho Energy Division. Approximately 260 customers participated in these workshops. Energy Impact The IRP goal was set at 8 500 MWh for 2005. Actual savings achieved were 12 017 MWh. Approximately 64% of the total energy savings were achieved through building controls re-commissioning refrigeration condenser upgrades, and lighting retrofitting. Customer Satisfaction This program has been particularly well received with Idaho Power s large commercial and industrial customers as evidenced by the high levels of interest and participation rates. Plan for 2006 Energy targets for 2006 are 8 500 MWh for Idaho and Oregon. A second round of stakeholder meetings is currently being planned in early 2006. Discussions will focus on additional improvements to the Industrial Efficiency program. (, ) Page 32 Annual Report 2005 Idaho Power Company Demand-Side Management ENERGY EFFICIENCY Irrigation Efficiency Re\Nards Program Overview Customer Segment... Irrigation Target Customers ..... New irrigation systems and existing systems being modified Program Life ............. October 2003-0ngoing Program Manager ..... Quentin NesbitUDennis Merrick Summary 2005 Participation .............. 38 customers Total Utility Costs ...... $150 577 Idaho Rider........... $103 823 IPC O&M............... $46 754 Savings in kWh......... 1 012 883 Description The Irrigation Efficiency Rewards program was originally developed following selection by the 2004 IRP process. It was designed to improve the energy efficiency of irrigation customers in Idaho Power s service area. The program provides a wide range of financial incentives and educational programs designed to serve the diversity of irrigator needs. The incentive programs are designed to encourage energy efficiency of irrigation systems by offering a wide range of options to irrigation systems in the service area. These options cover minor and major system improvements. In order to meet the needs of such a wide range of systems , two separate options were developed. For older, less efficient systems, the "Custom Incentive Option provides for component upgrades and large-scale improvements. For systems where small or maintenance upgrades will provide energy savings, the "Menu Incentive Option" isoffered. Specifics for each of these two incentive alternatives are as follows: Custom Incentive Option Based on irrigation system upgrade or replacement. Measures kWh and KW savings and total project cost. For system replacement, incentives are the lesser of: $0.25 per kWh saved or 10% of total project cost. For system upgrade, incentives are the lesser of: Greater of $0.25 per annual kWh saved or $450 per kW, or 75% of total project cost. Menu Incentive Option Based on specific component replacement. Paid on predetennined average kWh savings per component. See detail of Menu Incentive options in Table 7. Annual Report 2005 Page 33 Demand-Side Management Idaho Power Company Table 7.Irrigation Efficiency Menu Incentive Options Per Unit Equipment and Measures Incentive Savings New flow-control-type nozzles replacing existing brass nozzles...................................$1.20 kWh/yr New brass nozzles replacing existing worn nozzles.............$0.20 kWh/yr Rebuilt or new brass impact sprinklers replacing existing nozzles .....................$3.40 kWh/yr New rotating-type sprinklers or low-pressure pivot sprin~er heads ......................$3.40 kWh/yr New low-pressure regulators.....$5.40 kWh/yr New gaskets for existing wheel lines, hand lines valve openers, riser caps.......$1.30 kWh/yr New gaskets for existing portable lines .........................$3.30 kWh/yr New wheel line hubs (if applicable) """""""""""""'" $12.40 kWh/yr New wheel line low pressure drains.....................................$0.30 kWh/yr Complete pivot $9. package .................................per outlet 100 kWh/yr Pipe joint repair of leaking $8. lines .......................................per joint 60 kWh/yr Program Operations Each proposal for a system or component modification are reviewed and analyzed by an Idaho Power Agricultural Representative to detennine and verify savings relative to menu options. Idaho Power Agricultural Representatives also provide energy audits to customers to evaluate potential program savings. In addition to incentives, the program provides significant educational and training opportunities for irrigation customers. Idaho Power Agricultural Representatives sponsor coordinate, and participate in educational workshops for irrigation customers. The workshops provide customers with expert infonnation and education across the service area. Idaho Power Agricultural Representatives also engage agricultural irrigation equipment dealers in training sessions to increase awareness and product knowledge to promote the program throughout the irrigation equipment distribution channel. Marketing communication efforts providing awareness of the program include direct mailing, advertisements in agricultural publications, and attendance at agricultural trade shows in the Idaho Power service area. To participate in the program the customer must identify a project on their system, provide sufficient infonnation indicating the viability of the conservation project, complete an application, and enter into and incentive agreement with Idaho Power. Results 2005 Highlights Completion of stakeholder input process for evaluation and integration into new program design including increased options, higher incentive caps , and higher overall incentive payments. \; Development and rollout of new program design including the Custom and Menu Incentive Options in fall 2005. '\ Increased staffing levels by an additional two Agricultural Representatives to meet additional field support. Approval by the OPUC for implementation starting in 2006. Participation The program is available to all agricultural irrigation customers. Each customer can evaluate the benefits of the options the program makes available and improvement projects can Page 34 Annual Report 2005 Idaho Power Company Demand-Side Management range from very large to very small. In 2005 payments were made to irrigation customers, 22 of which were incentives under the old program incentive structure and 16 were participants under the new Menu Incentive. Incentives paid to customers in 2005 totaled $78 873. Energy Impact The energy impact of the program comes from efficiency in irrigation energy use in the summer months. This efficiency of energy use will impact loads during both peak and non-peak periods. Savings for 2005: Summer peak savings of 401 kW Summer energy savings of 012 883 kWh Customer Satisfaction The issue of high energy bills has been a recurring theme in Idaho Power irrigation customer satisfaction surveys. The Irrigation Efficiency Rewards program is designed to improve customer satisfaction by helping them find ways to reduce their energy bills through efficiency. In addition to financial incentives to reduce bills, the program provides assessment services through its auditing process. The educational aspect of the program provides a broad sharing of state of the art knowledge and best practices. These services are available to all customers in this customer rate class. In as much as modifications to the program were driven by customer needs, Idaho Power expects to see improvements in customer satisfaction from the program. Idaho Power will continue to monitor customer satisfaction in relation to the program offerings. Plan for 2006 In anticipation of the increased participation rates, the program energy savings goals for 2006 have been increased to 2.6 MW and 200 MWh. A Program Specialist will be added to the staff to aid in building customer awareness understanding, and participation. Additional areas of support will include project administration and coordination to improve implementation time and general responSIveness. Annual Report 2005 Page 35 Demand-Side Management Idaho Power Company . "- . Page 36 Annual Report 2005 Idaho Power Company Demand-Side Management ~J1ARKET TRANSFORMATION Market Transfonnation is a method of achieving energy savings through engaging and influencing large national and regional organizations who are gatekeepers to decisions that impact energy usage in products, processes and procedures affecting electrical power consumption. Such benefits are achieved by Idaho Power participation in the Alliance along with a consortium of other utilities throughout the Pacific Northwest to provide large-scale market transfonnation services. The Market Transfonnation model is designed to return energy savings that would otherwise be unreachable individually by virtue of pooling resources into a single organization that is solely focused on large-scale programs. Activities include industry design standards materials sourcing, advertising, process methodology, and others. Many of the DSM programs implemented in Idaho Power s service area have their genesis in Alliance activity, including ENERGY STARCID Homes Northwest, Savings with a Twist, and certain aspects of Commerci,:ll Building Efficiency. The following pages describe Idaho Power relationship with the Alliance, the activities and accomplishments of2005 , and the benefits and costs associated with the Market Transfonnation activities in the past year. Figure 5 provides a breakout of 2005 expenses for Market Transfonnation activities in the DSM portfolio. Figure 5. Market Transformation 2005 Program Expense %of Market Transformation Program Expense All DSM Alliance........................................... $476 891 7. Total $476,891 7. Demand Response...................... 34. Energy Efficiency......................... 56. Market Transformation .............." 7. Other Programs and Activities ..... 2. Market Transformation Annual Report 2005 Page 37 Demand-Side Management Idaho Power Company ;- ," ,, ", " Page 38 Annual Report 2005 Idaho Power Company Demand-Side Management MARKET TRANSFORMATION North'Nest Energy Efficiency Alliance Idaho Power accomplishes market transfonnation programs in Idaho Power service area through membership and coordinated activities with the Alliance. The Alliance is a regional group whose mission is to catalyze the Northwest marketplace to embrace energy-efficient products and services. Industrial Alliance Activities in Idaho In Idaho, the Alliance focuses on selecting specific food-processing customers to provide support for management assessment and planning tools as well technical assistance in motors, pumps, and compressed air systems. Because Idaho Power s customers make up a significant portion of the region food-processing load, focused effort is being made to select Idaho Power customers for demonstration sites. It is anticipated that in the next six months these customers' sites will be announced. Underwritten by the Alliance in 2005 , Idaho Power attracted many of the regional industrial technical training and technical workshops to Idaho. And as described in the following pages , Idaho Power is participating in the Distribution Efficiency Initiative of the Alliance. Commercial Alliance Activities in Idaho In 2005 , the Alliance launched a new Commercial Sector Initiative with the primary objectives of targeting the hospital and grocery sectors as well as development of integrated design products and services. In Idaho, the Alliance increased support of the Boise Integrated Design Lab and BetterBricks trainings and workshops. This included sponsoring the 2nd Annual BetterBricks A wards which was very successful. Also, Boise was the demonstration site of a Desert CoolAire HV AC unit installed in the early winter 2005. The Idaho Power Buildings Efficiency program is strategically designed to leverage the BetterBricks and Boise Integrated Design Lab offerings. Residential Alliance Activities in Idaho The Alliance has two primary programs in the residential sector-ENERGY STARCID Homes Northwest and Consumer Products. Idaho Power is one of the leading regional partners in the ENERGY STARCID Homes Northwest program, providing many of the newer marketing tools such as the ENERGY STARCID video and the Google search path. Idaho Power also was a partner with the Alliance in the Savings with a Twist CFL program. Both of these programs were reviewed in the previous section. Other Alliance Activities in Idaho In 2005, the Alliance initiated a new homes construction survey to monitor the building characteristics of new residential building stock in the region. Idaho Power has chosen to pay for an additional over-sample in the Treasure Valley in order to obtain statistically valid data for energy efficiency features of new homes in this area. Preliminary data will be provided mid-2006. The Alliance continues to provide energy code support to jurisdictions in Idaho. This will help provide the technical and practical support needed when the state evaluates adopting the 2006 International Energy Code. Annual Report 2005 Page 39 Demand-Side Management Idaho Power Company Each year the Alliance underwrites the Idaho Energy Conference through a contract with Association ofIdaho Cities. The Alliance continues to provide general infonnation support to the region by funding the Energy Ideas Clearinghouse and ConWeb. Alliance Funding Review In 2005 , Idaho Power began the first year of the 2005-2009 contract and funding agreement with the Alliance. Idaho Power funds approximately $1.3 million per year to the Alliance to implement market transfonnation programs in Idaho Power s service area. Idaho Power had on account a $1.9 million credit with the Alliance at the beginning of 2005 and chose to apply that money to the 1 st and 2nd 2005 quarterly payments. Concurrently, Idaho Power requested that it be allowed to pay for future Alliance payments through the Idaho and Oregon DSM Riders. In Order No. 29784 the IPUC allowed funding in this manner. The OPUC subsequently allowed future funding for the Alliance in the Oregon DSM Rider through Advice No. 05-03. Idaho Power spread the remaining $1.4 million credit across the rest of the 2005-2009 contract time period. This was to attempt to reduce the rate swing impacts on Idaho Power customers. In 2005, Idaho Power paid $476 890 to the Alliance on a jurisdictional basis. Idaho s share of the payments was $440 619 (95%) and Oregon s was $36 271 (5%). These amounts reflect only payments for the 3rd and 4th quarters, because the payments due the first two quarters were covered by the credit balance accrued at the end of 2004. These amounts do not include other costs to participate in the Alliance, such as employees' time and travel that were absorbed by the company. Preliminary estimates reported by the Alliance indicate that Idaho Power s share of regional market transfonnation MWh savings for 2005 is 054 which is 2.29 MWa. Idaho Power relies on the Alliance to report the energy savings and other benefits of the Alliance s regional portfolio of initiatives. " . For further infonnation about the Alliance visit their Web site at www.nwalliance.org ( !( '. ;, '( ., . Page 40 Annual Report 2005 Idaho Power Company Demand-Side Management OTH ER PROGRAMS AND ACTiVITIES Other Programs and Activities represent a wide range of small projects that are outside of the purview of the other DSM programs. These programs can cover virtually any type of project within the scope of the DSM mission at Idaho Power including small demonstration projects of new technologies, supporting education opportunities in DSM in the service area, development of new educational initiatives, and general support for the overall DSM effort. Small by nature but valuable nonetheless, brief overviews of each of these 2005 Idaho Power projects are provided on the following pages. Figure 6 provides a breakout of 2005 expenses and the relative ranking for these programs as a percent of the total DSM expense. Figure 6. Other 2005 Program Expense Other Programs and Activities Building Operator Training............... Commercial Education Initiative ...... Distribution Efficiency Initiative ........ Other C&RD .................................... Residential Education Initiative....... Small ProjecUEducation Funds........ Total %of Expense All DSM 750 $3,497 $21 552 $101 177 $7,498 $14 896 $150,370 !:II Demand Response...................... 34. Energy Efficiency...........:............. 56. Market Transformation ................ 7. Other Programs and Activities ..... 2. Annual Report 2005 Page 41 Demand-Side Management Idaho Power Company ;, .( ). ." --, ., ' Page 42 Annual Report 2005 Idaho Power Company Demand-Side Management OTHER PROGRAMS AND ACTIVITIES Building Operator Training The training program that was fonnerly held in Boise and exclusive to school building operators was expanded to Pocatello and opened to building operators from institutional facilities in 2005. Scholarships were offered and seven building operators were trained. These people were responsible for 868 333 square feet of buildings. Energy savings for building operator certification is based on an Alliance evaluation that shows 0.5 kWh/square foot/year. This resulted in estimated savings of 434 167 annual kWh. Commercial and Residential Education Initiatives These two education-oriented initiatives were in the pre- fonnulation stage during 2005. The goal of these initiatives is to identify the general education needs of these groups. and gather infonnation and develop educational materials that are complementary to the existing programs in the Residential and Commercial sectors. The year 2006 will see these initiatives developed and implemented to meet the comprehensive customer education needs for energy issues within the Idaho Power service area. Distribution Efficiency Initiative Substation Pilot Demonstration Project The Alliance is conducting a Pilot Demonstration project with 10 Northwest utilities, both public and private, to detennine efficient ways to design and operate distribution feeders. The goal is to achieve energy savings by limiting the primary distribution system voltage drop to 4V to 5V and operate the feeder voltage in the lower bandwidth of the acceptable voltage range, which is l26V to l14V to the customer meter. In addition, using line drop compensation settings in the substation voltage regulators will help reduce the average feeder voltage during off-peak periods. The study anticipates that the average system voltage can be reduced by 3-5% and the expected energy savings will be from 1-3% on average. The Pilot Demonstration study will help detennine the energy savings on the utility side of the meter and the energy savings for the customers. Load Research Project The Alliance is conducting a residential load survey project at 500 locations with 10 Northwest utilities, both public and private, to detennine a relationship between the utility service voltage and the demand and energy consumed by residential customers. The study will use a Home Voltage Regulator (HVR) manufactured by MicroPlanet to adjust the service entrance voltage of the resident and recording meter will document the voltage demand, and energy usage. The HVR will operate at nonnal utility voltage for 24 hours and then switch to regulate the service entrance voltage to 115V for the next 24 hours, toggling day on and day off of a one-year period. The voltage and energy relationship will be compared between the control days and the non" control days to detennine the change in service entrance voltage and demand and energy used by the residential customer. An in-home survey will be conducted to detennine end use load types , such as electric heating, air conditioning cooling, type of lights, and other energy related infonnation. A sample design was developed by RL W, Inc. to detennine the sample size and the strata to detennine if different end use load types have a unique energy to voltage relationship. Annual Report 2005 Page 43 Demand-Side Management Idaho Power Company 2005 Highlights Sixty HVRs have been installed in Southern Idaho. Distribution line regulators have been installed on a Boise substation feeder in preparation for reducing the substation operating voltage. If the pilot demonstration and load research are successful, a saving of 3% per feeder is anticipated. The HVRs have produced some interference with AM radio and television channel 2. These interference issues have not been resolved by the manufacture, so the HVR has been removed. The research meter connection to the customer phone line has produced undesirable phone interference. Plan for 2006 The substation pilot demonstration project will be expanded during 2006 and the remaining HVRs will be installed. Preliminary study results should be available by the end of 2006. Other Conservation and Renewable Discount Expenses In addition to general BP A C&RD general support expenses, in 2005 Idaho Power provided funding through the C&RD to the Regional Technical Forum (RTF) in the amount of $25 000. The RTF serves as a regional resource for energy conservation, focusing on savings estimates and technical standards. The RTF's work is in the public domain and Idaho Power frequently consults with the RTF to support Idaho Power DSM evaluations. Small Project/Education Fund CooJTroJ Idaho Power participated in a demonstration for the field-testing of CoolTrol, a new retail refrigeration system control technology. Two CoolTrol systems were installed as demonstration projects in the Boise metropolitan area during 2005. Idaho Power paid $9 570 (the hardware cost of one system). . The total project cost was $~1 430. Expected total energy savings from these two systems is approximately 64 000 kWh/yr Gust less than 10% of total store energy use). Early perfonnance results are on track to meet the initial savings estimate. The system is under evaluation by the retailer for potential territorial expanSIOn. ,. . Habitat for Humanity Air Conditioning Unit In 2005 , Idaho Power contributed $2 844 from rider funds toward the incremental cost of a high-efficiency heat pump at a newly constructed single-family home in Caldwell CIDIdaho. This was the first ENERGY STAR certified home constructed by the Canyon County Habitat for Humanity. The installed unit was a 2-ton, York "Olympian" 14 SEER 0 HSPF. This unit, along with the other efficiencies provided within the ENERGY STARCID guidelines is expected to provide about 000 kWh of energy savings and 1.7 kW demand savings over a similar code-built home with a 10 SEER, 6.8 HSPF heat pump. Page 44 Annual Report 2005 Idaho Power Company Demand-Side Management Residential Education Support During 2005, Idaho Power provided funding for several general education opportunities in Idaho Power s service area. Idaho Power was a sponsor and helped organize the Sustainability in the Inland Northwest Conference, and also provided funding for the City of Boise Community Energy Efficiency Workshop. Annual Report 2005 Page 45 Demand-Side Management Idaho Power Company , ; Page 46 Annual Report 2005 Idaho Power Company Demand-Side Management ENERGY EFFICIEf'ICY ADV~SORY ,GROUP The EEAG was fonned in May 2002 to provide input on fonnulating, implementing, and evaluating energy efficiency and demand reduction programs that are funded by the Riders in Idaho and Oregon. The EEAG currently consists of 12 members from across Idaho Power s service area and the Northwest. Members represent a cross-section of customers including residential, industrial, commercial irrigation, the elderly, low income, state agencies, the environment, the public utility commissions, and representatives from Idaho Power. In 2005, the EEAG met three times, on January 28 , April 20, and August 17. In the meetings , Idaho Power provided a status of the DSM Riders' (both Idaho and Oregon) funding and expenses, provided updates on ongoing programs and projects, requested recommendations on new program proposals and provided infonnation to the group on DSM Issues. Customer representative members of EEAG are generally asked to serve for a three-year tenn. The 2005 April meeting marked three years since the group was fonned, so eight of the original members rotated off the group. Rotating the customer representatives provides an opportunity for Idaho Power to get diverse customer input and provides the opportunity for more of our customers to provide input. In order to make the working group more manageable the number of representatives for each of the four customer segments was reduced from two to one per segment. Four new customer representatives have been or are being added to the group. Also, a member representing the OPUC was added in August coincident with the implementation of the Rider in Oregon. Meeting minutes and other meeting materials are provided to all EEAG members and are available upon request. One of the primary functions of the EEAG in 2005 was to review the six major DSM programs selected for implementation in the 2004 IRP. The programs presented to the EEAG for review throughout 2005 were each in various stages of implementation. For example Commercial Building Efficiency was introduced to the EEAG for the first time, A/C Cool Credit and Irrigation Peak Rewards were both pilot programs in 2004 that were expanded to full programs in 2005 , Industrial Efficiency and Irrigation Efficiency Rewards were existing programs that received major program enhancements in 2005 , and the sixth program ENERGY STARCID Homes Northwest, is an ongoing program with no major changes planned in 2006. Finally, the EEAG reviewed presentations about the expansion of DSM programs into Idaho Power s Oregon service area and the subsequent Rider funding proposal in Oregon. EEAG Program Recommendations The following section provides a review of the input provided to Idaho Power by the EEAG regarding major program implementation and operational issues in 2005. Please note that all DSM programs the company is operating have been reviewed by EEAG; however, only those suggestions where substantial changes or modifications to the program were received have been included below. Commercial Building Efficiency Program Idaho Power presented proposals to the EEAG during the January and April meetings to implement a program targeted to the commercial building sector. This program launched in the spring of2005, is available to commercial customers building new facilities or planning major renovations. The program encourages customers to build new buildings with specific components that would make the Annual Report 2005 Page 47 Demand-Side Management Idaho Power Company building more energy efficient than current code decision was widely reported to program and reduce summer peak. The EEAG had the participants, the local design following guidance:community, and Idaho Power s field staff. Because the initial budget appeared small, and it was thought there might be It was suggested that infonnation pent-up demand for this program, there regarding the payback for various were concerns that the original budget measures be included in the marketing was inadequate.material. Idaho Power s budget for this program Pay backs for most technologies vary was taken from the IRP approved widely depending on operating hours expenditure stream. If it appeared that and the cost of the system being demand for the program necessitated installed. Idaho Power decided, at this more funding, Idaho Power was time, not to provide a payback number prepared to shift additional funding to for each measure since it may not have this program.much meaning to the customer. A suggestion was made to distribute Several members suggested that the brochures about this program at the company consider incentive "bonuses county pennit offices and to involve the for early adopters. Boise State University (BSU) construction management schooL Idaho Power provided two Green Building wall calendars (featuring Idaho Power has placed program attractive photos of us. Leadership in brochures at several of the county permit Energy and Environmental Design offices where there is a lot of (LEED) gold and platinum projects) for construction growth. Idaho Power everyone who submitted their final coordinated with BSU's Center for application by December I5th. The Professional Development getting intent of the free calendar was to program stories qdded to their monthly encourage customers to apply by the end newsletter and added the program head of the year. Two copies were provided for their Center for Construction one for the owner and one to share with Technology to the monthly electronic a key person on his/her design team. Building Efficiency Update. Several members suggested including a Because the program was offering commissioning option in the program mcentives for several newer measures list of measures. the basic design of the program was to make the initial offering valid only Idaho Power has includedthrough the end of 2005. There was a commissioning as a measure in theconcern that the transition to 2006 might program. The program offers annot be smooth.additional incentive of as much as 000 for whole building Idaho Power did decide in early fourth commissioning and less for system quarter 2005 to extend the same specific ,commissioning. incentive structure though 2006. That Page 48 Annual Report 2005 Idaho Power Company Demand-Side Management It was suggested that Idaho Power provide clarity where there may be crossover between the commercial and industrial programs. The program eligibility is clear except for a few large commercial customers that qualify for both programs. Idaho Power decided to allow customers to choose which program they wish to participate in but after that point they are not eligible for the other program. This process has worked fairly well thus far. Generally the EEAG group was supportive of the final design of the Commercial Building Efficiency program and thought it had high potential for significant participation because it was simple and straightforward for customers to participate. Irrigation Peak Rewards During the April 2005 EEAG meeting, Idaho Power presented the details of the Irrigation Peak Rewards program. The company had conducted a pilot of this program in 2004 with input from the EEAG. The program structure presented at the meeting was for the full rollout structure to be implemented in the summer of 2005. This program was one of six selected for implementation in the 2004 IRP. It was suggested that Idaho Power might want to survey the customers to detennine the reasons why they did or did not participate in the pilot program. As part of the year-end program review Idaho Power did survey customers on this question. Please see Irrigation Peak Rewards, Final Report, December 2005 for the survey findings. It was suggested that more flexibility in the program would be an improvement from the customer s perspective. Idaho Power designed three options with the intent to provide flexibility while reducing the probability of free ridership. Also, Idaho Power wanted to keep the program simple for the first year, with the idea that additional options could be included at a later time if deemed appropriate. The EEAG group was supportive of the final design of the Irrigation Peak Rewards program. Irrigation Efficiency Rewards Idaho Power presented a proposal to the EEAG during the August meeting to redesign the program available to the irrigation sector and to rename the program Irrigation Efficiency Rewards. This program, which was selected by the 2004 IRP, provides incentives to make irrigation systems more efficient. The EEAG had the following guidance: It was noted that irrigation dealers are often considered local experts in irrigation system design. It was suggested that Idaho Power incorporate local dealers into the program delivery mechanism. Idaho Power, through the field Agriculture Representatives, has educated most of the dealers on program specifics and plans to work closely with these important program partners in the future. There was a discussion on how to capture the energy efficiency potential of dairies. The irrigation systems of dairy farms are eligible for the Irrigation Efficiency Annual Report 2005 Page 49 Demand-Side Management Idaho Power Company Rewards program. Energy savings opportunities for the non-irrigation load of dairies will be evaluated in the commercial efficiency program area. The group unanimously supported proceeding with the program and provided further suggestions including evaluating alternative energy sources, focusing on customer satisfaction, and ensuring that the program has strong marketing support. Oregon School Efficiency Program During the August 2005 meeting, Idaho Power discussed the program structure for a new program offering in Oregon, the Oregon School Efficiency Program. This program partners with the ODOE audit and evaluation program. The EEAG suggested that the program try to align with school budget and operating cycles. Idaho Power has designed this program to be flexible so that schools with long planning horizons can participate. There were questions from the group regarding what programs other Oregon utilities are offering to schools. Idaho Power will review this information as the company proceeds forward. Savings with Twist During the August 2005 EEAG meeting, Idaho Power presented program details regarding participation in a region-wide CFL promotion program. This program was available to all electric utilities in the Pacific Northwest during the fall months. Suggestions were made for possible marketing efforts including media outreach and radio shows, Habitat for Humanity, and Spanish ads. A marketing plan including print and radio ads was executed jar this program. There were questions on Idaho Power providing Vending Miser and refrigerator efficiency programs. Programs like these for existing customers were not selected by the2004 IRP, nor was there a turnkey option available to Idaho Power. The Savings with a Twist program was considered because it was offered turnkey and would be easy and relatively inexpensive to implement. ,. , The EEAG gave general support to proceed with this program. General EEAG Recommendations EEAG members had a few suggestions for how the group could be more effective with the time and infonnation available. A member commented that even though financial and energy savings infonnation is provided at the meetings it would be helpful to include this data in future minutes. " -. ) Idaho Power is evaluating how to best provide this information in a timely manner to the EEAG. " . It was suggested that data be put out on the Web site or that all handouts be posted for members to access online. It was also suggested that any handouts that are e-mailed be in PDF fonnat. Those suggestions will be considered. , , Page 50 Annual Report 2005 Idaho Power Company Demand-Side Management Appendix 1.Idaho Rider, Oregon Rider and BPA Account Balances Idaho Energy Efficiency Rider Total Funding and Accrued Interest May 2002-December 2004 ............ 2005 Funding plus Accrued InteresL..................................................... Funding through 2005 Total Expense-Inception through December 2004................................ 2005 Expenses ......................................................"""""""""""""""'" Total Rider Expenses..................................................................... 2005 Year-End Balance Oregon Energy Efficiency Rider Total Funding and Accrued Interest Beginning Balance (August 2005).. 2005 Funding plus Accrued InteresL..................................................... Funding through 2005 Total Rider Expenses..................................................................... 2005 Year-End Balance BPA Funding Total Funding and Accrued Interest October 2001-2004........................ 2005 Funding plus Accrued Interest........................................................ Funding through 2005 Total Expense-Inception through December 2004................................ 2005 Expenses ....................................................................................... Total Expenses............................................................................... 2005 Year-End Balance $ 6 909 186.45 $ 5,866 997. $ 12 776 183. $ (2 095,464.83) $ (4 533 878.06) $ (6 629 342.89) $ 6 146,840. 141 089. 105,217. 246 307. (31 472.83) Annual Report 2005 Page 51 214,834. $ 1 735 594. $ 530,186. $ 2 265 780. $ (1,479,628.70) $ (612,486.08) $ (2 092 114.78) 173,666. Demand-Side Management Idaho Power Company Appendix 2.2005 DSM Expenses by Funding Source (Dollars) Rider BPA IPC Sector/Program Idaho Oregon Funded O&M Total Program Demand Response Residential AlC Cool Credit............................................718 066 996 754,062 Irrigation Irrigation Peak Rewards...............................1,435 581 700 1,468 282 Demand Response Total 153 647 68,696 222 344 Energy Efficiency Residential Energy House Calls .....................................375 346 265 375,610 ENERGY STAR(8) Homes Northwest............247 071 034 253,105 Oregon Residential Weatherization .............351 261 612 Rebate Advantage .......................................993 180 173 Savings with a Twist ............ ........................ 152 73,152 Weatherization Assistance...........................76,736 370 099 1,446,835 Commercial Commercial Building Efficiency....................186,290 776 194,066 Oregon Commercial Audit............................975 2,475 450 Oregon School Efficiency............................. Industrial Industrial Efficiency......................................125,470 2,486 120 128 076 Irrigation Irrigation Efficiency Rewards .......................103 823 46,754 150,577 Energy Efficiency Total 735 807 898 498 075 1,433 964 673 744 Market Transformation Alliance ........................................................441,409 231 250 476,891 Market Transformation Total 441,409 231 250 476,891 Other Programs and Activities Residential Residential Education Initiative ....................128 370 498 Commercial Building Operator Training ...........................750 750 Commercial Education Initiative...................3,497 3,497 \. . Other Distribution Efficiency Initiative ....................15,470 082 552 Other C&RD Expenses................................101 065 112 101 177 Small Project/Education Funds....................14,896 896 Other Programs and Activities Total 32,116 111 690 564 150 370 Indirect Program Expense DSM Analysis and Accounting.....................158 577 266 661 162,504 EEAG Meetings ...........................................174 191 Special Accounting Entries ..........................148 721 13,929 Indirect Program Expense 170 899 344 721 661 . 177,624 Totals $4,533 878 $31 473 $612,486 523,136 700,973 Page 52 Annual Report 2005 Ap p e n d i x 3 . 20 0 5 D S M P r o g r a m A c t i v i t y 0: : :: r .. , ); . :: J :: J :; 0 (J 1 Me a s u r e No m i n a l 20 0 5 D S M P r o g r a m A c t i v i t y Pa r t i c i p a n t s Co s t s Sa v i n g s Li f e Le v e l i z e d C o s t s ( 3 ) To t a l To t a l Su m m e r Ut i l i t y Re s o u r c e An n u a l Pe a k To t a l Pr o g r a m St a t e Co s t ( 1 ) Co s t ( 2 ) En e r a y . De m a n d Ye a r s Ut i l i t v Re s o u r c e Nu m b e r Un i t s (d o l l a r s ) . (d o l l a r s ) (k W h ) (k W ) ($ l k W h ) ($ l k W h T De m a n d R e s D o n s e Re s i d e n t i a l AlC Co o l C r e d i t 36 9 Al C un i t s $7 5 4 06 2 $7 1 7 90 2 74 8 Ir r i g a t i o n Ir r i a a t i o n P e a k R e w a r d s 89 4 se r v i c e p o i n t s $1 , 4 6 8 , 28 2 $4 7 9 , 48 4 32 3 En e r g y E f f i c i e n c y Re s i d e n t i a l En e r a y H o u s e C a l l s ID / O R 89 1 ho m e s $3 7 5 , 61 0 $3 7 5 61 0 77 5 , 77 0 $0 . 01 8 $0 . 01 8 EN E R G Y S T A R " " H o m e s N o r t h w e s t 20 3 ho m e s $2 5 3 10 5 01 4 33 5 42 1 83 4 $0 . 04 6 $0 . 18 8 Or e a o n R e s i d e n t i a l W e a t h e r i z a t i o n . cu s t o m e r s $6 1 2 60 8 92 7 $0 . 00 6 $0 . 03 6 Re b a t e A d v a n t a a e ID / O R ho m e s $4 6 , 17 3 $1 5 8 , 4 6 2 31 2 31 1 $0 . 01 0 $0 . 03 4 Sa v i n a s w i t h a T w i s t 00 8 CF L b u l b s $7 3 15 2 $1 0 7 81 0 38 6 31 7 $0 . 00 7 $0 . 01 1 We a t h e r i z a t i o n A s s i s t a n c e - O R ho m e s $4 4 34 8 $4 4 34 8 94 , 27 9 $0 . 03 6 $0 . 03 6 We a t h e r i z a t i o n A s s i s t a n c e - 1 0 59 8 ho m e s $1 , 4 0 2 , 4 8 7 $1 , 4 0 2 , 4 8 7 17 9 , 31 1 $0 . 03 4 $0 . 03 4 Co m m e r c i a l Co m m e r c i a l B u i l d i n a E f f i c i e n c y pr o j e c t s $1 9 4 06 6 $2 3 3 14 9 49 4 23 9 $0 . 02 8 $0 . 03 5 Or e a o n C o m m e r c i a l A u d i t au d i t s $5 , 4 5 0 $5 , 4 5 0 Or e a o n S c h o o l E f f i c i e n c v $8 6 $8 6 In d u s t r i a l In d u s t r i a l E f f i c i e n c y pr o i e c t s $1 , 12 8 , 07 6 $3 , 65 3 , 15 2 01 6 , 67 8 $0 . 01 0 $0 . 03 4 Ir r i g a t i o n Ir r i a a t i o n E f f i c i e n c y R e w a r d s cu s t o m e r s $1 5 0 57 7 $6 5 7 , 4 6 0 01 2 , 88 3 $0 . 01 4 $0 . 06 4 Ma r k e t T r a n s f o r m a t i o n Al l i a n c e ID / O R $4 7 6 , 89 1 $4 7 6 89 1 05 3 75 6 Ot h e r P r o g r a m s a n d A c t i v i t i e s Re s i d e n t i a l Re s i d e n t i a l E d u c a t i o n I n i t i a t i v e ID / O R 49 8 49 8 Co m m e r c i a l Bu i l d i n a O p e r a t o r T r a i n i n a st u d e n t s 75 0 $4 , 4 8 0 43 4 16 7 $0 . 00 1 $0 . 00 2 Co m m e r c i a l E d u c a t i o n I n i t i a t i v e 49 7 $3 , 4 9 7 Ot h e r Di s t r i b u t i o n E f f i c i e n c y I n i t i a t i v e ID / O R $2 1 55 2 $2 1 55 2 Ot h e r C & R D ID / O R $1 0 1 17 7 $1 0 1 17 7 Sm a l l P r o i e c U E d u c a t i o n F u n d s ID / O R cu s t o m e r s $1 4 89 6 $2 6 75 6 00 0 $0 . 02 4 $0 . 04 4 ot a l P r o g r a m D i r e c t E x D e n s e $6 , 52 3 , 34 9 $9 , 4 9 5 , 19 6 41 , 26 7 , 4 7 2 43 , 07 1 Pr o g r a m I n d i r e c t E x D e n s e $1 7 7 62 4 ot a l D S M E x p e n s e $6 , 70 0 97 3 ::J '0 : : : (J 1 (1 ) T o t a l U t i l i t y C o s t s - I d a h o P o w e r p r o g r a m d i r e c t a n d s u p p o r t c o s t s (2 ) T o t a l R e s o u r c e C o s t s = T o t a l U t i l i t y C o s t s p l u s t o t a l P a r t i c i p a n t C o s t s n e t o f in c e n t i v e s r e c e i v e d (3 ) L e v e l i z e d C o s t c a l c u l a t i o n i n c r e a s e s k W h s a v i n g s b y 1 0 . 9% t o a c c o u n t f o r l i n e l o s s e s Ve r 2 ::J if J ::J ::J Demand-Side Management Idaho Power Company Appendix 4.Financial Factors for DSM-2006 IRP Initial Data Adjust- Weiqht Cost Weiqhted Cost Timing ment Capital Pre-tax Post-tax Pre-tax Post-tax Discounting Rate Factor Factor Debt 50.538%651%3.441%856%739%Nominal 304%03588 Preferred 000%000%000%000%000%Escalation 000%03000 Common 49.462%11.250%11.250%564%564%Real 178%00570 100.000%8.420%304%Revenue Requirements 304% Tax Factors Deferred tax rate 35% Composite income tax rate 39.10%Tax life (yrs) Property tax %41.00%Declining balance rate (DBR)100% Deferred tax switch (true/false)TRUE Tax timing (months in 1st yr) Inputs in white Present Value Factor Capital Recovery Factor Conversion Factor (PVF)(CRF)Nominal Number Present Value of Amount per Year with Nominal to 30- of Years $1 per Year Present Value of $1 to Real Nominal Nominal Real Nominal Real (n)(1.;- B)(1.;- C)(E.;-D)(F .;- F(30)) 96537 96537 035875 035875 000000 364716 86503 89202 536186 528537 985735 1 .345248 70345 78150 369898 359518 971940 1 ,326422 3.48480 63531 286960 . . 275080 958600 308216 21297 4.45487 237362 .224473 945701 1.290613 89158 24156 204433 190783 933230 273594 52400 99670 181028 166758 921173 257140 00000 72155 163576 148775 909518 241233 66263 7.41733 150091 134819 898251 1 .225857 17450 08521 139383 123683 887361 210995 65153 72630 130693 114596 876836 196631 09609 34167 123516 107047 866664 182750 51039 93236 117503 100681 856834 169335 89649 10.49937 112404 095244 847336 1 .156372 25631 11.04363 108034 090550 838158 143848 59164 11.56606 104257 086460 829292 131748 90414 12.06754 100968 082867 820726 1 .120058 10.19537 12.54890 098084 079688 812452 108766 10.46678 13.01096 095540 076858 804459 097858 10.71972 13.45448 093286 074325 796740 087323 11.17512 14.28888 089485 069984 782085 1 .067323 11,57063 15.05769 086426 066411 768420 048675 11.74843 15.41913 085118 064855 761939 039830 11.91413 15.76607 083934 063427 755682 031291 12.21247 16.41876 081884 060906 743812 015092 12.47157 17.02015 080182 058754 732753 1 .000000 12.69660 17.57426 078761 056901 722454 985945 12.97990 18.32484 077042 054571 708323 966659 13.20920 18.98868 075705 052663 695635 949344 13.33723 19.38805 074978 051578 687910 938801 13.44843 19.75603 074358 050617 680725 928996 13.58842 20.25448 073592 049372 670884 915567 13.70172 20.69533 072984 048320 662068 903535 13.76499 20.96055 072648 047709 656709 896222 ~. :(, - Present Value Factor (PVF) for n years = Adjustment Factor x (1 - ((1 + Rate) A -n)) .;- Rate Real Discount Rate = ((1 + Nominal Rate) .;- (1 + Escalation Rate)) - 1 Nominal Adjustment Factor = (1 + Nominal Rate) A Nominal Timing Factor Escalation Adjustment Factor = (1 + Escalation" Rate) A Escalation Timing Factor Real Adjustment Factor = Nominal Adjustment Factor.;- Escalation Adjustment Factor For timing factors, use 0 for end of period (ordinary annuity), 1 for beginning of period (annuity due), and 0.5 for midpoint. updated February 2006 Page 54 Annual Report 2005