20231016Comments_1.pdf

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-----Original Message-----
From: PUCWeb No�fica�on <[e-mail]>
Sent: Sunday, October 15, 2023 1:00 PM
To: ConsumerComplaintsWeb
Subject: No�ce: A complaint was submited to PUCWeb

The following complaint was submited via PUCWeb:

Name: Paul Horner
Submission Time: Oct 15 2023 12:01PM
Email: [e-mail]
Telephone: [phone]
Address: 1440 S Hawthorne dr apt A
Moscow , ID 83843

Name of U�lity Company: Avista AVU-E-23-01

Contacted U�lity: Yes

Comment: "So we’ve been gone six years from Idaho and a�er reading my power bill I see Avista is s�ll
up to its old tricks. Let’s see, how do you charge for the first 600 keg’s a certain rate for certain days then
charge a larger rate for the first 600 keg’s for another set of days? My experience says I get charged a
rate for the first 600 kwh’s and a different rated for anything over that. Also what’s this minimum rate
fee? And it jumped from $7 to $15. That’s over double. I’m glad I’m back it appears Avista’s been ge�ng
away with all their an�cs with no objec�ons. Raising rates in the winter because people are using more
power. Ummm what a racket. I now live in an apartment that has base board heaters, low income
housing also. It’s commercial residen�al. Base boards are not my fault and not Avista’s either, however,
why are we not ge�ng a special rate being first low income and second my wife and I are both
handicapped. Where’s that special considera�on?
Just ven�ng when my bill doubled and it’s not even cold out yet."
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