20230915Comments_1.pdf

-----Original Message-----
From: PUCWeb No�fica�on <[e-mail]>
Sent: Wednesday, September 13, 2023 4:00 PM
To: ConsumerComplaintsWeb
Subject: No�ce: A complaint was submited to PUCWeb
The following complaint was submited via PUCWeb:
Name: Scot Scherrer
Submission Time: Sep 13 2023 3:33PM
Email: [e-mail]
Telephone: [phone]
Address: 13661 N. Grand Canyon St.
Rathdrum, ID 83858
Name of U�lity Company: Avista U�li�es AVU-E-23-01
Contacted U�lity: No
Comment: "My complaint is in reference to Avista u�li�es increasing cost to consumers when they're
already making a very healthy net profit in a season for the American people which has such high
infla�on and food costs. None of their current applica�ons to increase the cost of electricity to a
homeowner in Idaho should be approved at this �me. Avista u�li�es needed to buckle their belt a litle
�ghter just like everyone else and not just put the burden on the consumer alone. Especially for those of
us on fixed incomes! Please do not approve the requested increase in electric adjustment filings made by
Avista U�li�es for Idaho . customers. One of the things I've no�ced on my bill is that it appears the
number of reading dates varies instead of going by the actual month my last bill was read for 32 days so
of course it's more expensive so if you use 600 KW hours in a normal month but then they take a reading
for an extra day they can push you into the next 600 KW hours which they charge more for. When the
only real difference would be the number of days that they're including on your bill. So it appears to me
by adding days to your bill they can collect more money because of the higher rate for anything in the
next 600 KW hours which hardly seems fair. Also there is no cost adjustment for using electricity in off
peak hours. Like se�ng your dishwasher or dryer to go on at night when there's less demand. If I
understand the bill correctly It looks like to me the billing is rigged so that they can collect more money
from the consumer based on how many days they include on your bill because of the higher rate in the
second 600 KW hours."