HomeMy WebLinkAbout20120213_3599.pdfDECISION MEMORANDUM 1
DECISION MEMORANDUM
TO: COMMISSIONER KJELLANDER
COMMISSIONER REDFORD
COMMISSIONER SMITH
COMMISSION SECRETARY
COMMISSION STAFF
LEGAL
FROM: WELDON STUTZMAN
DEPUTY ATTORNEY GENERAL
DATE: FEBRUARY 10, 2012
SUBJECT: CASE NO. PAC-E-12-02
ROCKY MOUNTAIN POWER’S APPLICATION TO MODIFY THE
SERVICE AND PERFORMANCE QUALITY REPORTING
REQUIREMENTS IN ORDER NO. 29998
On January 23, 2012, PacifiCorp dba Rocky Mountain Power filed an Application
requesting authorization to modify the Company’s existing performance standards program,
which includes a customer guarantee provision. The performance standards program was
initiated as a result of the merger between ScottishPower and PacifiCorp. The Company
committed to a five-year term for the program beginning February 29, 2000. The program was
voluntarily extended in 2005, and was further extended by Order No. 29998 through December
31, 2011. In the Commission’s final Order No. 32432 entered in Rocky Mountain’s 2011
general rate case, the Commission ordered the Company to continue its service performance and
quality reporting requirements.
The Company’s Application asserts that, recognizing that the customer guarantee and
performance standards programs would be completed by December 31, 2011, the Company
initiated meetings with Staff to discuss continuation of the programs. Rocky Mountain is now
proposing that the customer guarantee portion continue as before, and that the network
performance standard program continue with one modification. Specifically, Network
Performance Standard 3 states that the Company will select two under-performing circuits in
Idaho on an annual basis and undertake corrective measures to reduce the average circuit
performance indicator by 20% within five years. Rocky Mountain proposes to modify
DECISION MEMORANDUM 2
Performance Standard 3 to state “the Company will identify reliability areas of concern, the
criteria or metric used for determining these areas, in addition to improvement plans to address
them.” The Company states it is proposing this modification “to continue cost-effective
improvements in system-wide reliability and to maintain responsiveness in the event of outages.”
Application, p. 4.
Rocky Mountain requested that its Application be processed by Modified Procedure.
Staff recommends the Application be processed by Modified Procedure with a comment period
ending March 12, 2012.
COMMISSION DECISION
Should the Application of Rocky Mountain Power to modify the existing
performance standards program be processed by Modified Procedure with a comment period
ending March 12, 2012?
Weldon B. Stutzman
Deputy Attorney General
bls/M:PAC-E-12-02_ws