20160201Summons.pdf

ldaho Public Utilities Commission
P.0. Box &l7n, Bolse, l0 8i172Ht074
C.L Butch Otter, Govemo
Paul Kicllandcr, Commlssloner
Kristine Rapcr, Commissioncr
Eric Andcrson, Commbsioncr
February 1,2016
Via Certified Mail
Linda Gervais
Manager, Regulatory Policy
Avista Corporation dba Avista Utilities
1411 E. Mission Ave.
Spokane, WA99220
Re: Case No. AVU-E-16-02
Dear Ms. Gervais:
Enclosed please find a Summons and Complaint issued against Avista Utilities. As
directed in the Summons, you are to file a written answer or motion in defense of said
Complaint with this Commission within 2l days of the service date on the Summons.
Your answer or response to the written Complaint should be in a narrative form, and
should address the four areas of inquiry identified in the Summons.
To assist you in preparing your response, I have also enclosed a copy of Staff s Decision
Memorandum and an Addendum filed by the complainant on January 25,2016.
Sincerely,
,''k ^L
J{in D. Jewell
Commission Secretary
Enclosures
Cc: Mel E. Wach, Complainant, Your Equity Source, Yes Mortgage
472 WestWashington Street, Boise lD 83702
Telephone: (208) 334-mm Facsimile (2m) $4-3762
Office of the
Secretary
February l,2016
BEFORE THE IDAHO PUBLIC UTILITIES COMMISSION
Mel E. Wach, Owner, Yes Mortgage
Complainant,SUMMONS
CASE NO. AVU.E.I6.O2YS.
Avista Corporation dba Avista Utilities,
Respondent.
THE STATE OF IDAHO SENDS GREETINGS TO TIIE ABOVE-NAMED RESPONDENT.
YOU ARE HEREBY NOTIFIED that a Complaint has been filed with the Idaho
Public Utilities Commission by the above-named Complainant; and
YOU ARE HEREBY DIRECTED to file a written answer or written motion in
defense of said Complaint within twenty-one (21) days of the service date of this Summons; the
answer or motion in defense should respond to the following areas of inquiry:
l. Is there evidence (e.g. screen shots of notations in Complainant's account record)
of contact by Complainant to Avista:
a. from June through September 2008?
b. from September through October 2015?
If so, please provide and./or describe.
2. Is there evidence that Avista sent a technician to service Complainant's meter in
2008? If so, please provide and/or describe what the technician did, and what
assurances, if any, were made to Complainant regarding Complainant's concerns.
3. Does the reimbursement proposed or offered by Avista to Complainant include
interest from the date of original collection?
4. Is Avista aware of, or does it have any, evidence that Complainant had insulation
installed at Complainant's service-site?
YOU ARE FURTHER NOTIFIED that unless you do so within the time herein
specified, the Idaho Public Utilities Commission may take such action against you as is prayed
for in the Complaint or as it deems appropriate under Title 61 of the ldaho Code.
WITI\ESS my hand and the seal of the Idatro Public Utilities Commission this E-
day of February,20L6.