20090610Comments.pdf

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Kit Rinehart RECE:'i'::
POBox 342 7"(10 Ii 1"
Sagle, ID 838gJ(y"'-.'¡ -3 AN 8: 08
May 28, 2009
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UriLITlf:S COf,!i'A
Idaho Public Utilities Comm.
POBox 83720
Boise, ID 83729-0074
Dear Commissioner:
When my electric company (Pacific Power & Light sole to Avista I went
on COMFORT LEVEL payment plan. It was explained to me that this
would be the same amount all year to cover the higher bills in the
winter.
I started at $85 a month; then it went up to $95 a month and in June I
got a letter that it would be $115 a month, but it went up another $18
dollar from September to October. I realize you granted them a raise a
couple times during this time
The first part of this letter is from the one I sent you 10-30-08. I just.
got my June statement for $115 and a letter telling me July would be
$148 per month. My income is just over $900 a month. My health has
changed and I am on more medications, and have to go to the doctor's
offce monthly now for a Protime test, I know a couple that j\have 2
businesses and got help with their- bill from the community. I will not
do that because as I told you I wil pay my own bills if fair priced.
When I added up all that I have to payout in June I was left with a
total of $14.00 for the rest of the month. Does this added amount in
electric mean I shut off the power? I can't help it if we've had so much
cold weather. I turn off my TV most of the day, as well as my
computer. I've offered to give up my internet, but that's how I
communicate with friends and relatives living a long way off.
Do you have a solution to those of us on very fixed incomes?
Yours truly,f(;J~
Kit Rinehart
End:
e-mail: krsagle(Qnidaho.net
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05/21/2009 2U09 JUN -3 Ali 8: 08
Account Number: 410045332
Re: Comfort Level Billng Change
Dear KIT RINEHART:
We have just completed an annual review of your Comfort Level Biling (CLB). As you are aware, your CLB plan
amount is an average of your annual energy bil plus any recent rate increases and any balance owing.
Your plan amount wil be $148.00 beginning with your next bil.
If your account balance had a credit greater than $50.00, we wil send you a refund check within 45 days.
Avista Customer Service Representatives are available to assist you Monday through Friday, 7 a.m. to 7 p.m.
Pacific Time and Saturday 9 a.m. to 5 p.m. by callng [phone]. Or you can visit us at our Web site:
ww.avistautilities.com
Sincerely,
Your Avista Customer Service Team
000081001197 AP24 001088 ETM1COO
.JU:VISTA.
1411 E MISSION AVE
SPOKANE, WA 99252-001
Service 468800 HIGHWAY 95 SPC 32
Address SAGLE, 10 83860-8037
11.11...111..111..1111..111..1111.1.11..1.1.1111..1..111.111.1
0010881000081001197023 1 APN824
KIT RINEHART
PO BOX 342
SAGLE 10 83860-0342
11..1~i11.1..1..111111.1111~i1111..1111..1.1.1111..1.111...1