20070517Comment.pdf

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Jean Jewell Av'u -E- o~- Of
From:
Sent:
To:
Subject:
Daniel Klein
Wednesday, May 16 , 20072:01 PM
Jean Jewell
FW: Consumer Comment/Complaint Form
This is what we got, might be about the PCA
Daniel Klein
Utilities Compliance Investigator
208 334-0300
800 432-0369
-----Original Message-----From: Front
Sent: Wednesday, May 16, 2007 8: 08
To: Daniel KleinSubject: FW: Consumer Comment/Complaint Form
A no-name complaint ... FYI.
?????
-----Original Message-----
From:
Sent: Tuesday, May 15, 2007 1:03 PM
To: Tonya Clarki Front; Beverly Barker
Subj ect: Consumer Comment/Complaint Form
A Comment/Inquiry from follows:
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Name:
Contact E-Mail:
Home Telephone:
Work/Contact Telephone:
Home/Office or Both:
Home Address:City:State:
Zipcode:
Business Name:
Business Address:Business Phone:
Name of Utility Company:
I f Telephone/Local Provider:
Have you contacted the utility regarding your concern?: No
Please describe your question or complaint briefly:
As a residential customer of Avista Utility, concern is with Avista ' s
request to extend and then increase their surcharge to 4%. The profit
of Avista was up substantially this past year, they say not by rate
increase but with good management. Whatever they want, they get.
I understand Idaho Power Co. customers received a rate reduction last
year of about $120 million. It seems the two regulated service areas
are similar in many ways, but not to their customers.
The form submited on http://www.puc.idaho.gov/forms/cons/cons.html
IP address is 72.47.120.159
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