20041217Comment.pdf

Jean Jewell
From:
Sent:
To:
Subject:
Ed Howell
Tuesday, December 14 20047:01 PM
Jean Jewell; Ed Howell; Gene Fadness; Tonya Clark
Comment acknowledgement
WWW Form Submission:
Tuesday, December 14 , 2004
7:01:06 PM
Case:
Name: Helen McFarlandStreetAddress: 811 Hastings Ave.
Ci ty: Coeur d' Alene
State: Idaho
ZIP: 83814
Home Telephone: [phone]
E-Mail: mac4 ~adelphia. net
Company: Avistamailinglistyes no: no
Comment description: How can you continue to grant the astronomical rate increases toAvista? 21% for gas in September?? My bill nearly doubled between last month and this
month , partly due to the fact that there is a 15 day differential in the number of days
included in their readings (they re playing pretty loose with the term "monthly billing
You must realize they are smart enough to ask for more than they expect to receive and you
play right along and give them huge increases. It's a fine merry Christmas to our family
and everyone else s to see record-breaking bills. Sadly, it costs just as much for the
poor to stay warm as the rich.
It angers me to see Avista offer $1 000 000.00 to make improvements on Lake Coeur d'Alene
(a thinly veiled bribe). It's just another example of how they are rolling in the dough
while we are held captive financially. I sure wish our income had increased even 10% of
what Avista has been granted in increases over the last 10 years. Where does this stop?
I think you should roll back these rate increases and hold this company to some managementresponsibili ty. There are thousands of families suffering financially due to yourdecisions.
Transaction ID: 12141901.Referred by: http: I Iwww.puc. state. id. usl scripts/polyform. dIll ipuc
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