20030617Press Release.pdf

Commissioner Hansen:Page 1 of
IDAHO PUBLIC UTILITIES COMMISSION
Case No. ATL-03-, Order No. 29257
For Immediate Release / June 10 2003
Contact: Gene Fadness [phone]
Commission staff to conduct workshop for Atlanta Power customers
BOISE - Staff from the Idaho Public Utilities Commission will conduct a workshop in Atlanta to discuss
a number of issues relating to service reliability with customers of Atlanta Power Company.
The workshop is scheduled for June 28 at 1 p.m. at the Atlanta Elementary School.
The commission received a petition from some ofthe utility's approximate 65 customers in September
2000 listing quality of service concerns. At the commission s direction, the staff processed the complaints on an
informal basis, resulting in several improvements. However, a notice of proposed order issued by the commission
last April still resulted in a number of customer questions and comments regarding the company s ability to
promptly repair the system when an outage occurs, a perceived lack of communication with customers and the
need for a backup generator.
The public workshop will allow customers to ask questions of commission staff.
The commission has also extended the comment/protest deadline in this case to July 22 to allow
customers the opportunity to file additional comments after attending the public workshop.
Persons wishing to submit comments can do so via e-mail by accessing the commission s homepage at
'VWW.P1JQ,~Jat~,id,1JS and clicking on "Comments & Questions." Fill in the case number (ATL-03-1) and enter
your comments. Comments can also be mailed to P.O. Box 83720, Boise ID 83720-0074 or faxed to (208) 334-
3762.
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http://www.pue.state.id.us/internet/press/060903- AtlPower .htm 6/17/2003