HomeMy WebLinkAbout20211116_jh3.pdfDECISION MEMORANDUM 1
DECISION MEMORANDUM
TO: COMMISSIONER KJELLANDER
COMMISSIONER RAPER
COMMISSIONER ANDERSON
COMMISSION SECRETARY
COMMISSION STAFF
LEGAL
FROM: JOHN R. HAMMOND JR.
DEPUTY ATTORNEY GENERAL
DATE: NOVEMBER 15, 2021
SUBJECT: FORMAL COMPLAINT OF NICOLE BURBANK AGAINST ROCKY
MOUNTAIN UTILITY COMPANY, INC.; CASE NO. ROC-W-21-01
On June 1, 2021, Nicole Burbank, filed a formal complaint (“Complaint”) against
Rocky Mountain Utility Company, Inc. (“Company”) alleging that she has never contracted with
the Company for water utility service and that the Company is committing fraud and extortion
through its billing practices. Ms. Burbank submitted additional information to the Commission
about the Complaint on July 28, 2021 and August 23, 2021.
Before filing the Complaint Ms. Burbank registered an informal complaint with the
Idaho Public Utilities Commission’s consumer assistance staff (“Staff”) about the Company. Staff
could not informally resolve the dispute between Ms. Burbank and the Company.
On September 27, 2021, the Commission issued a Summons requiring the Company to
answer the allegations of the Complaint and to address additional questions raised by the
Commission in the Summons. The Company filed a response (“Response”) on November 1, 2021,
but did not serve this pleading on Ms. Burbank.
The Summons provided that Staff and Ms. Burbank would have 14 days from the filing
of the Response to file any reply comments.
STAFF RECOMMENDATION
Staff has learned that the Company did not serve its Response to the Complaint and
Summons on Ms. Burbank until at the earliest on November 10, 2021. As a result, Staff
recommends that the Commission provide Staff and Ms. Burbank an additional 14 days from
November 16, 2021, to file any reply comments to the Company’s Response.
DECISION MEMORANDUM 2
COMMISSION DECISION
Does the Commission wish to provide Staff and Ms. Burbank an additional 14 days
from November 16, 2021, to file any reply comments to the Company’s Response?
____________________________
John R. Hammond Jr.
Deputy Attorney General
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