20200107_ct1jo.pdf

DECISION MEMORANDUM
TO:COMMISSIONER KJELLANDER
COMMISSIONER RAPER
COMMISSIONER ANDERSON
COMMISSION SECRETARY
LEGAL
WORKING FILE
FROM:CURTIS THADEN
DATE:JANUARY 3,2020
RE:SUEZ WATER TARIFF ADVICE REVISION TO THE SUEZ WATER
IDAHO INC.RATE SCHEDULES
On December 13,2019,SUEZ Water Idaho Inc.(SUEZ)submitted a Tariff Advice to
revise SUEZ Water Idaho Inc.Rate Schedule No.5 (Miscellaneous Fees and Charges)to
establish updated hours for non-emergency reconnection of service and to define SUEZ's
business hours as 8:00 am through 4:30 pm,which will change Sheets,1,2 9,9a and 10.
On January 2,2020,SUEZ resubmitted Sheet 9 to correct a typographical error
concerning the time at which a weekend/holidayreconnection charge would be imposed
under SUEZ's revised schedule.The time was incorrectly reflected as 8:30 am to 4:30 pm.
Sheet 9 should have read 8:00 am to 4:30 pm.
The Company proposal establishes:1)SUEZ's business hours as 8:00 am to 4:30 pm,
Monday through Friday,except for observed holidays;and 2)hours during which non-
emergency reconnections will be made.SUEZ's continued policy will be to reconnect
service for customers disconnected due to non-payment as quickly as possible within the
required 24-hours reconnection timeline.However,such reconnections are occasionally
requested late at night,which SUEZ believes poses a safety concern for its employees,and
potentially the public.Schedule No.5 currently does not specify a time limit for such
activities;therefore SUEZ is proposing to establish a cutoff time of 6:30 pm for non-
emergency after-hours service reconnections.Reconnection requests made after 6:30 pm will
be performed the following day.By limiting normal reconnection hours,SUEZ will avoid
dispatching limited on-call staff late at night to perform non-emergency work that can be
accomplished more safely during the day.
DECISION MEMORANDUM l JANUARY 3,2020
SUEZ originally requested that the proposed revision to Schedule No.5 become
effective January 1,2020.SUEZ filed replacement pages on January 2,2020 and is
agreeable to an effective date of January 10,2020.
STAFF RECOMMENDATION
Staff reviewed the revision to Sheets 1,2,9,9A and 10.Other utilities have
requested and the Commission has approved limited times for after hour,non-emergency
calls due to safety reasons.Based on its review,Staff recommends approval of SUEZ's
proposed changes to its tariff.
COMMISSION DECISION
Does the Commission wish to approve the changes limiting the times for after hour
calls as set forth in this Tariff Advice with an effective date of January 10,2020?
Curtis Thaden
Udmemos/SUEZ Water Idaho Inc.Tariff Advice dec memo
DECISION MEMORANDUM 2 JANUARY 3,2020