20050310_1105.pdf

DECISION MEMORANDUM
TO:CO MMISSI 0 NER KJELLAND ER
CO MMISSI 0 NER SMITH
COMMISSIONER HANSEN
COMMISSION SECRETARY
LEGAL
WORKING FILE
FROM:WAYNE HART
DATE:MARCH 2, 2005
RE:VERIZON TARIFF ADVICE CLARIFYING *69 CHARGES.
ADVICE NO. 05-
On February 24, 2005 , Verizon filed a tariff advice to clarify the tariff language regarding
the charges for the pay-per-use functionality of the "*69" feature. The *69 feature provides the
telephone number and other caller ill information about the last incoming call. The language
clarifies that this information is only provided if it is available from the switch and if it has not
been blocked by the calling party. The language clarifies that the name of the calling party is not
always available, and that under some circumstances, the number identified by the service may
not be used to return a call to the calling party. (This is sometimes the case if the calling party is
behind a PBX or other advanced type of phone system.) The proposed language also clarifies
that pay-per-use customers will incur a charge if a number is provided to the user, whether or not
a name is provided, and even if the number may not be used to return a call to the calling party.
The Company claimed this is a clarification of current policy and practices, and there is
no fiscal impact to the change.
STAFF ANALYSIS
This Advice merely clarifies a limitation of the current technology and the Company
existing policies. While it may seem questionable to impose a charge if the number provided by
the system does not allow the user to return a call to the calling party; the system merely returns
the number provided by the calling party s equipment. The current technology does not have the
DECISION MEMORANDUM - 1 -MARCH 2, 2005
ability to determine whether that number can be used to return the call. If a number is provided
a charge is imposed.
STAFF RECOMMENDATION
Staff recommends that the Commission approve this Advice.
COMMISSION DECISION
Does the Commission wish to approve Verizon Tariff Advice No. 05-01?
i:udmemosNerizon 05-01 ta dm
DECISION MEMORANDUM - 2-MARCH 2, 2005