20030606_497.pdf

DECISION MEMORANDUM
TO:COMMISSIONER KJELLANDER
COMMISSIONER SMITH
COMMISSIONER HANSEN
COMMISSION SECRETARY
COMMISSION STAFF
LEGAL
WORKING FILE
FROM:Nancy Harman
DATE:June 3, 2003
RE:Utah Power and Light Tariff Advice 03-
Utah Power and Light filed Tariff Advice No. 03-03 with Revisions to Electric Service
Regulation No.9 and 10 (attached). These are housekeeping revisions to incorporate rule
changes made when the Commission revised the Customer Relation Rules for Gas, Electric and
Water Public Utilities.
Staff Recommendation
Staff recommends approval ofthis tariff advice effective June 13, 2003. Does the Commission
agree?
DECISION MEMORANDUM - 1 -
utah
R gmM
C. No. 28
Fourth Revised Sheet No. 9R.1
Canceling Third Revised Sheet No. 9R.l
ELECTRIC SERVICE REGULATION NO.
STATE OF IDAHO
Deposits and Advance Payments
DEPOSIT REQUIREMENTS AND CUSTOMER ADY ANCES(a) Residential Customers
The Company will not require or hold any deposit from any current residential customer or
applicant for service without proof that the customer or applicant is likely to be a credit risk
or to damage the property of the Company. The customer or applicant shall be assumed to
be a satisfactory credit risk unless:
(1)The customer or applicant has outstanding a prior service account with the
Company that accrued within the last four years and at the time of application for
service remains unpaid and not in dispute; or
(C)
(2)Within the last four years, the applicant's service from the utility has been
terminated due to one of the following: nonpayment of any undisputed delinquent
bill(s), misrepresentation of the customer s or applicant'identity, failure to
reimburse the Company for damages due to negligent or intentional acts of the
customer, or obtaining, diverting or using service without the authorization or
knowledge of the Company; or
(C)
(3)Information provided by the applicant upon application for service is materially
false or materially misrepresentative ofthe applicant's true status.
(C)
(4)The applicant did not have service with the utility for a period of at least twelve (12)
consecutive months during the last four (4) years
, ,
and does not pass an objective
credit screen.
(N)
(5)Initiation or continuation of service to a residence where a prior customer still
resides and where any balance for such service to that prior customer owes a past
due bill.
(6)The utility has given the customer two (2) or more written final notices of
termination within the last twelve (12) consecutive months.
(Continued)
(N)
Submitted Under Advice Letter No. 03-
ISSUED: May 13 2003 EFFECTIVE: Jtme 13 2003
utahRImy
I.P.c. No. 28
Fifth Revised Sheet No. 9R.2
Canceling Fourth Revised Sheet No. 9R.2
(b)Small Commercial Customers
An applicant may be required to pay a deposit as a condition of service for the reasons
stated in (a) above, or additionally, when the applicant is applying for service for the first
time from the Company.
(M)
(D)
(c)Industrial, Large Commercial and Irrigation Customers
The Company may require a deposit or an advance payment from current and prospective
industrial or large commercial customers or may require an advance payment from
irrigation customers for the reasons stated in (b) above, or additionally:
(1)The Customer fails to pay the account on or before the date such payment
delinquent.
(2)For seasonal service as an advance payment for service required during the ensuing
year.
(3)The nature of the Customer s operation is extremely speculative or subject to a high
probability of failure.
BANKRUPT CUSTOMERS
If an applicant for service or a customer has sought any form of relief under the Federal Bankruptcy
Laws, has , been brought within the jurisdiction of the bankruptcy court for any reason in an
involuntary manner, or has had a receiver appointed in a state court proceeding, then a deposit may
be required as a condition of service.
WRITTEN NOTICE EXPLAINING DENIAL OF SERVICE OR REQUIREMENT OF
DEPOSIT
If the Company denies service or requires a cash deposit as a condition of providing service, then it
must immediately provide a written notice to the applicant or customer stating the precise facts
upon which it bases its decision and provide the applicant with an opportunity to rebut those facts.
(Continued)
Submitted Under Advice Letter No. 03-
ISSUED: May 13, 2003 EFFECTIVE: June 13,2003
utah
R gmM
I.P.C. No. 28
FoUl1h Revised Sheet No. 10R.6
Canceling Third Revised Sheet No. 10R.6
RESTRICTIONS ON TERMINATION OF SERVICE(a) No Customer shall be given notice of termination of service nor shall his/her/its service be
terminated if:
(1)The Customer s unpaid bill cited as grounds for termination totals less than $50.
unless the bill is for more than one month;
(2)The unpaid bill cited as grounds for termination is for utility service to any other
Customer (unless that Customer has a legal obligation to pay the other Customer
bill) or for any other class of service;
(3)The reason cited for termination is failure to pay on a written guarantee in lieu of
deposit; or
(4)An unpaid bill results from the purchase of non utility goods or services.
(b)Service shall not be terminated on any Friday after 2:00 p., or on Saturday, Sunday, legal
holidays recognized by the State of Idaho, or after 2:00 p.m. on any day immediately
preceding any legal holiday, or at any time when the Company s business offices are not
open for business. Service may be terminated between the hours of 8:00 a.m. and 4:00 p.
Service may be terminated between the hours of 4:00 p.m. and 9:00 p., Monday through
Thursday, if the Company is unable to gain access to the customers meter during normal
business hours.
(C)
(C)
(c)The Company will not terminate service without written notice to the residents or occupants
of a building or mobile home court where service is master-metered or a residence where
the customer billed is not a resident or occupant on the premises being billed. The
Company will notify the residents or occupants of its intent to terminate service at least
seven days prior to the proposed date of termination and shall afford the person or persons
receiving service notice, a reasonable opportunity to negotiate directly with the Company
and to purchase service in their own names.
PAYMENT ARRANGEMENTS(a) When a Customer cannot pay a bill in full, the Company shall continue to serve the
Customer if the Customer and the Company agree on a reasonable portion of the
outstanding bill to be paid immediately, and the manner in which the balance of the
outstanding bill shall be paid. For Customers who are unable to come to the Company
local office to make payment arrangements, the Company will, upon request by the
Customer, make payment arrangements over the telephone, by mail or at the Customerhome. (Continued)
Submitted Under Advice Letter No. 03-
ISSUED: May 13 , 2003 EFFECTIVE: June 13 2003