20060421UWI resp 1st req 1 and 2nd req 33, 35, 45.pdf

McDevitt & Miller LLP
Lawyers
[phone]
[phone] (Fax)
420 W. Bannock Street
O. Box 2564-83701
Boise, Idaho 83702
Chas. F. McDevitt
Dean 1. (Joe) Miller
April 21 , 2006
Via Hand Delivery
Jean Jewell, Secretary
Idaho Public Utilities Commission
472 W. Washington St.
Boise, Idaho 83720
Re: Case No. UWI-06-
Dear Ms. Jewell:
Enclosed for filing in the above matter please find three (3) copies of United Water
Idaho s Response to Staffs First Production Requests No 1., and three (3) copies of United
Water Idaho s Response to Staffs Second Production Requests Nos. 33 , 35, and 45.
Very Truly Yours
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UNITED WATER IDAHO INC.
CASE UWI-O6-02
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FIRST PRODUCTION REQUEST OF THE COMMISSION STAFF
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Preparer/Sponsoring Witness: Jeremiah J. Healy
Telephone: [phone]
Title: Manager Finance & Rates
REQUEST NO.
Please provide spreadsheets, workpapers or other information showing the
derivation of the total annual power expenses as shown in Expense Adjustment
No.7 for wells and boosters billed under Idaho Power Schedules 7 and 9S.
Please provide in electronic Excel format.
RESPONSE NO.
Please see the attached e-mail indicating that Mr. Healy supplied the power
workpapers to Staff in Excel format on April 1 , 2006.
UNITED WATER IDAHO INC.
CASE NO. UWI-O6-
FIRST PRODUCTION REQUEST
IPUC STAFF
ATTACHMENT TO
RESPONSE TO
REQUEST NO.
Healy, Jerry
From:
Sent:
To:
Subject:
Healy, Jerry
Saturday, April 01 , 2006 4: 14 PM
Harms, Patricia
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Ellis, Lori (IPUG)'
Power Workpapers
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UNITED WATER IDAHO INC.
CASE UWI-O6-02
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SECOND PRODUCTION REQUEST OF THE COMMISSION STAFF
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Preparer: Patricia Foss
Sponsoring Witness: Gregory P. Wyatt
Telephone: [phone]
Title: General Managing
REQUEST NO. 33:
Has the Company considered implementing an electronic bill presentment and
electronic payment option? If so, please explain why that option was either
rejected or accepted.
RESPONSE NO. 33:
United Water (corporate-wide) is currently evaluating an electronic bill
presentment and an electronic payment option via the company website as part
of a corporate-wide website enhancement project. These services are currently
in the scope of the website enhancement project. A vendor has been chosen
and the business case is being prepared , including cost evaluation. Assuming
the project proceeds according to schedule , the new website, along with these
options , should be ready for customer use by year-end 2006 or early 2007.
billing is another option that is currently under consideration for development.
This option allows a customer to be billed over the web. This service is currently
being evaluated with our billing services vendor. No time-line for the e-billing
option has yet been determined.
UNITED WATER IDAHO INC.
CASE UWI-O6-02
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SECOND PRODUCTION REQUEST OF THE COMMISSION STAFF
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Preparer: Patricia Foss
Sponsoring Witness: Gregory P. Wyatt
Telephone: [phone]
Title: General Managing
REQUEST NO. 35:
Please provide an update on the "United Water Shares" program , including
funding to date by company. customer contributions , total dollar amount awarded
to customs, total number of customers assisted , and total amount provided to
CAPAI for administration.
RESPONSE NO. 35:
As of month-end March 2006 , the data on "UW Cares , the United Water low-
income assistance program implemented in September 2005, is as follows:
82 customers assisted
899.45 paid on customer accounts
$421.00 in customer donations received
The Company will match customer donations up to $20 000 annually.
The Company has incurred $2 189 in costs for 250 indoor water saver kits , which
are available for installation in customer s homes by EI-Ada Community Action
Agency.
To date CAPAI has not billed United Water Idaho an administration fee.
UNITED WATER IDAHO INC.
CASE UWI-O6-02
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SECOND PRODUCTION REQUEST OF THE COMMISSION STAFF
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Preparer: Patricia Foss
Sponsoring Witness: Gregory P. Wyatt
Telephone: [phone]
Title: General Managing
REQUEST NO. 45:
Please provide the number of complaints United Water Idaho has received about
the LeakGuard program each calendar year for 2003, 2004 and 2005.
RESPONSE NO. 45:
United Water Idaho has not tracked customer communications about the
LeakGuard program and thus does not have a summary of customer complaints.