The URL can be used to link to this page

Home My WebLink About2008Annual Report.pdfl009;1P l? /5 ' Ili., /0: I ANNUAL REPORT OF UUJJ:-w UNITED WATER IDAHO INC. NAME P.O. Box 190420, Boise,ID 83719 - 0420 ADDRESS lOTHE IDAHO PUBLIC UTiliTIES COMMISSION FOR THE YEAR ENDED: DECEMBER 31,2008 ANNUAL REPORT FOR WATER UTILITIES TO THE IDAHO PUBLIC UTILITIES COMMISSION FOR THE YEAR ENDING: December 31,2008 1 Give full name of utilty Telephone Area Code E-mail address 2 Date of Organization 3 Organized under the laws of the state of 4 Address of Principal Offce (number & street) 5 P.O. Box (if applicable) 6 City 7 State 8 Zip Code 9 Organization (proprietor, partnership, Corp.) 10 Towns, Counties served COMPANY INFORMATION UNITED WATER IDAHO INC. (208) 362-7304 Website ww.unitedwateridaho.com April 2, 1928 Idaho 8248 W. Victory Road P.O. Box 190420 Boise Idaho 83719-0420 Corporation Towns: Boise, Eagle Counties: Ada, Canyon 11 Are there any affliated Companies? Yes If yes, attach a list with names, addresses & descriptions. Explain any services provided to the utilty. 12 Contact Information: President Vice President Secretary General Manager Complaints or Billng Engineering Emergency Service Accounting 13 Were any water systems acquired during the year or any additions/deletions made to the service area during the year? Yes If yes, attach a list with names, addresses & descriptions. Explain any services provided to the utilty. Name Phone No Dennis L. Ciemniecki 1 (201) 767-2835 Gregory P. Wyatt 1(208) 362-7327 John T. Dilon 1(201) 767-2811 GreQorv P. Wyatt 1(208) 362-7327 Patricia Foss 1(208) 362-7303 Scott Rhead 1(208) 362-7331 GreQ Wyatt, Scott Rhead or Patt Foss 1(208) 362-1300 Jeremiah J. Healy 1(208) 362-7337 14 Where are the Company's books and records kept? United Water Management & Service Inc. Street Address 200 Old Hook Road City State Zip Harrington Park New Jersey 07640 Page 1 Nami UNITED WATER IDAHO INC. COMPANY INFORMATION For Year Ended:December 31, 2008 11 . Affliated Companies: UNITED WATER MANAGEMENT & SERVICE INC. 200 Old Hook Road Harrington Park, NJ 07640 Sevices provided to the utility: Management and service contract on file with the I.P.U.C. UNITED WATER OPERATIONS IDAHO INC. 8248 West Victory Road Boise, 10 83709 United Water Idaho Inc. provides Management, Accunting, Customer Service and Operations & Maintenance services at cost to United Water Operations Idaho Inc. Two service contracts were terminated in 2008. As a consequence, United Water Idaho is not providing services to United Water Operations Idaho Inc in 2009. 13. Additions / Deletions to service area: Case No. UWI-W-08-02, Order No. 30651, Dated Oct 7,2008 Approval of Purchase and Sale Agreement between United Water Idaho and City of Nampa regarding non-contiguous water systems serving Coventry Place, M&M Mountain View Acres, and Belmont Heights. Sale consumated October 28th, 2008 and on October 30th, 2008 the Forty-fourth Amendment to Certificate of Public Convenience & Necessity No. 143 was filed. Case No. UWI-W-07-05, Order No. 30481, Dated Dec 27,2007 Approval of Purchase and Sale Agreement between United Water Idaho and City of Kuna regarding non-contiguous water system serving Danskin Ridge, Saddle Ridge and Iron Horse subdivision. Sale consumated January 11, 2008 and on January 18th, 2008 the Fort-third Amendment to Certificate of Public Convenience & Necessity No. 143 was filed. Page 1 Detail NAME:UNITED WATER IDAHO INC. COMPANY INFORMATION (continued) For the Year Ended 15 Is the system operated or maintained under a serviæ contract? 16 If yes: With whom is the contract? When does the contract expire? What services and rates are included? 17 Is water purchased for resale through the system? No 18 If yes: Name of Organization Name of owner or operator Mailng Address City State Zip Water Purchased 19 Has any system(s) been disapproved by the Idaho Department of Environmental Quality? If yes, attach full explanation 20 Has the Idaho Department of Environmental Quality recommended any improvements? If yes, attach full explanation 21 Number of Complaints received during year conærning: Quality of Service High Bils Disconnection 22 No. of Customers involuntarily disconnected 23 Date customers last received a copy of the Summary of Rules required by IDAPA 31.21.01.701? Attach a Copy of the Summary 24 Did significant additions or retirements from the Plant Accounts occur during the year? If yes, attach full explanation and an updated system map Page 2 December 31, 2008 No Gallons o Amount $ No No 468 1,852 2,285 2,285 Jan-Feb 2009 Yes PAGE 2 DETAIL PUC ANNUAL REPORT PAGE 1 OF 1 FOR UNITED WATER IDAHO INC. December 31, 2008 04/13/09 24.SIGNIFICANT ADDITIONS TO THE PLANT ACCOUNT ADDITIONS (Over $100,000 Gross) NO.DESCRIPTION AMOUNT 1 C07D339 060 AVIMOR TRANSMISSION MAIN $3,717,521 2 "F"NEW, REPLACEMENT & FIRE SERVICES $3,014,472 3 C08B001 060 GAC FIL TER ~ SWIFT WELLS 1 & 2 $1,602,193 4 C07C003 060 BROKEN HORN BOOSTER $1,230,367 5 C07E002 060 BROKEN HORN RESERVOIR $1,019,612 6 C07D358 060 AVIMOR VILLAGE ONE-PHASE ONE $972,206 7 C07C504 060 REPL. BRAEMERE BOOSTER STATION $599,364 8 C08D305 060 JAYKER SUBDIV - PHASE 1 $539,904 9 C07D391 060 HOMELAND SECURITY BUILDING $520,784 10 "Gil NEW & REPLACEMENT METERS $471,961 11 C07K302 060 ELMORE ADA FEASABILITY STUDY $424,853= 12 C08J950 060 2008 IT COST ALLOCATION $416,473 13 C07D202 060 PARKCENTER RIVER CROSSING $386,578= 14 C07D332 060 BRITTANIA HEIGHTS $364,260 15 C08D101 060 BOGUS BASIN (BECKER-TORRIDON)$285,552 16 C08D657 060 HILLCREST (ROOSEVELT-OWYHEE)$276,294 17 C07J950 060 2007 IT COST ALLOCATION $273,128 18 C08D601 060 BOISE HILLS(7TH-CLlFFVIEW)$224,353 19 C07C004 060 HIDDEN HOLLOW BOOSTER UPGR $183,386 20 C06D341 060 CEDAREDGE SUBDIVISION $176,778 21 C07C301 060 AUXILIARY POWER GENERATORS $176,103 22 C08D661 060 24TH STREET & GRACE STREET $172,972 23 C08D502 060 REPL SHORT MAINS & VALVES $167,209 24 C07A102 060 2007 WATER RIGHTS $158,491 25 C07D326 060 SENORA CREEK NO. 2B $134,177 26 C08D653 060 PASADENA (ROOSEVELT-VARDON)$133,303 27 C08A102 060 2008 WATER RIGHTS $126,651 28 C07D360 060 HAZELWOOD VILLAGE NO.2 $121,906 29 C08D701 060 CLOVERDALE & FAIRVIEW $118,526 30 C08D333 060 EISENMAN INDUSTRIAL PARTNERS $111,155 31 C08B002 060 BULK SALT TANKS-MMTP & CWTP $110,773 32 C06D372 060 ABERDEEN PLACE SUBDIV.$104,190 33 C08D314 060 CASTELLINA OFFISET WATER LINE $104,058 34 C07C001 060 NEW SCADA COMM. CHANNELS $100,919 $18,540,471 Page 2 Detail Page 1 of 1 PAGE 2 DETAIL PAGE 1 OF 1PUC ANNUAL REPORT FOR UNITED WATER IDAHO INC. December 31,2008 04/13/09 24. SIGNIFICANT RETIREMENTS FROM THE PLANT ACCOUNT RETIREMENTS (Over $15,000) NO. 1 "G" 2 "F" 3 R08C108_060 4 R07K501_060 5 R08C504_060 6 R07C504_060 7 R08K501_060 8 R07K508 _060 DESCRIPTION RETIREMENT OF METERS RETIREMENT OF SERVICES MARKET WELL PUMP REPL. REPL. FIELD CUSTOMER SERVICE EQUIP SPURWING PUMP EQUIPMENT REPL REPL. BRAE MERE BOOSTER STATION REPLACE FORKLIFT REPL. L1GHTING-MWTP & VICTORY BOOK ACCUMULATED COST DEPRECIATION $ (429,529) $ (396,248) $ (142,368) $ (209,022) $ (78,840) $ (80,922) $ (41,371) $ (41,371) $ (40,000) $ (41,120) $ (39,614) $ (51,837) $ (26,515) $ (25,015) $ (19,460) $ (19,460) $ (817,697) $(864,995) Page 2 Detail Page 1 of 1 NAME:UNITED WATER IDAHO INC. REVENUE & EXPENSE DETAIL For the Year Ended December 31, 2008 ACCT#DESCRIPTION AMOUNT 400 REVENUES 1 460 Unmetered Water Revenue 2 461.1 Metered Sales - Residential 25,111,353 3 461.2 Metered Sales - Commercial, Industrial 11,037,267 4 462 Fire Protection Revenue - Private 694,177 5 464 Other Water Sales Revenue 1,029,152 6 465 Irrigation Sales Revenue 7 466 Sales for Resale 8 400 Total Revenue (Add Lines 1 .7)37,871,949 (also enter result on Page 4, line 1) 9 * DEQ Fees Billed separately to customers 244,144 10 ** Hookup or Connection Fees Collected 11 ***Commission Approved Surcharges Collected (Franchise Taxes)953,854 401 OPERATING EXPENSES 12 601.1-6 Labor - Operation & Maintenance 2,034,225 13 601.7 Labor - Customer Accounts 837,317 14 601.8 Labor - Administrative & General 758,694 15 603 Salaries - Officers & Directors 16 604 Employee Pensions & Benefits 1,176,764 17 610 Purchased and Leased Water 127,264 18 615-16 Purchased Power & Fuel for Power 1,432,452 19 618 Chemicals 307,284 20 620.1-6 Materials & Supplies - Operation & Maint.209,122 21 620.7-8 Materials & Supplies - A & G, & Cust. Care (incl. Postage)324,770 22 631-34 Contract Services - Professional (Acctg., Legal, Mgmt. Fees)2,922,867 23 635 Contract Services - Water Testing 102,981 24 636 Contract Services - Other 855,095 25 641-42 Rentals - Property & Equipment 32,037 26 650 Transportation Expense 487,025 27 656-59 Insurance 669,459 28 660 Advertising 111,484 29 666 Rate Case Expense (Amortization)138,266 30 667 Regulatory Comm. Exp. (Amortization) 31 670 Bad Debt Expense 96,922 32 675 Miscellaneous 1,037,537 33 Total Operating Expenses (less Reg. Comm, Depr, Taxes)13,661,565 (Add lines 12 - 32, also enter on Pg 4, line 2) Page 3 Name: UNITED WATER IDAHO INC. 10 409.10 Federal Income Taxes 11 409.11 State Income Taxes 12 410.10 Provision for Deferred Income Tax - Federal 13 410.11 Provision for Deferred Income Tax - State 14 411 Provision for Deferred Utility Income Tax Credits 15 412 Investment Tax Credits- Utilty 16 Total Expenses from operations before interest (add lines 2-15) 17 413 Income From Utility Plant Leased to Others 18 414 Gains (Losses) From Disposition of Utility Plant 19 Net Operating Income (Add lines 1, 17 &18 less line 16) 20 415 Revenues, Merchandizing Jobbing and Contract Work 21 416 Expenses, Merchandizing, Jobbing & Contracts (+) 22 419 Interest & Dividend Income, Other 23 420 Allowance for Funds used During Construction 24 421 Miscellaneous Non-Utilty Income 25 426 Miscellaneous Non-Utilty Expense 26 408.20 Other Taxes, Non-Utilty Operations 27 409-20 Income Taxes, Non-Utility Operations 28 Net Non-Utilty Income (Add lines 20,22,23 & 24 less lines 21,25,26, & 27) 29 Gross Income (add lines 19 & 28) 30 427.3 Interest Exp. on Long-Term Debt 31 427.5 Other Interest Charges 32 NET INCOME (Line 29 less lines 30 & 31) (Also Enter on Pg 9, Line 2) ACCT# 1 2 3 403 4 406 5 407 6 408.10 7 408.11 8 408.12 9A 408.13 9B 9C 90 INCOME STATEMENT For Year Ended December 31, 2008 DESCRIPTION Revenue (From Page 3, line 8) Operating Expenses (From Page 3, line 33) Depreciation Expense Amortization, Utilty Plant Aquisition Adj. Amortization Exp. - Other Util. Plant Regulatory Fees (PUC) Propert Taxes Payroll Taxes Other Taxes: 13,661,565 6,884,299 9,329 96,985 1,373,105 379,097 4,439,522 382,527 (3,354,745) 1,969,866 (48,408) Page 4 37,871,949 25,793,142 72,064 80,886 3,845 206,434 166,668 11,383 12,150,871 438,760 12,589,631 4,234,545 8,355,086 ACCOUNT 101 PLANT IN SERVICE DETAIL For Year Ended:December 31, 2008 SUB Balance Beginning of Year Added During Year Balance End of Year Removed During Year ACCT#DESCRIPTION 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 301 Organization 107,048 (2,500)104,548 302 Franchises and Consents -- 303 Land, Land Rights & Water Rights 8,167,563 339,872 8,507,435 304 Structures and Improvements 23,531,825 1,324,563 (75,793)24,780,595 305 Reservoirs & Standpipes 83,217 83,217 306 Lake, River & Other Intakes 1,272,275 1,272,275 307 Wells 9,398,630 (434,588)(204,206)8,759,836 308 Infitration Galleries & Tunnels 60,351 60,351 309 Supply Mains 2,220,375 (14,795)2,205,580 310 Power Generation Equipment 913,754 153,878 1,067,632 311 Power Pumping Equipment 18,220,659 1,235,712 (204,034)19,252,337 320 Purification Systems 24,633,909 1,201,506 (47,975)25,787,440 330 Distribution Reservoirs & Standpipes 7,964,968 903,948 8,868,916 331 Trans. & Distrib. Mains & Accessories 129,027,986 9,066,167 (193,383)137,900,770 333 Services 47,687,561 3,014,472 (142,368)50,559,665 334 Meters and Meter Installations 13,590,365 471,961 (429,529)13,632,797 335 Hydrants 3,035,225 260,642 3,295,867 336 Backflow Prevention Devices -- 339 Other Plant & Misc. Equipment 195,016 195,016 340 Office Furniture and Computer Equipment 8,505,447 777,663 (43,887)9,239,223 341 Transportation Equipment 51,355 51,355 342 Stores Equipment 26,492 26,492 343 Tools, Shop and Garage Equipment 590,573 58,509 (12,665)636,417 344 Laboratory Equipment 116,643 15,471 -132,114 345 Power Operated Equipment 143,867 2,910 (26,515)120,262 346 Communications Equipment 1,792,685 252,917 (20,380)2,025,222 347 Miscellaneous Equipment 73,352 (10,500)62,852 348 Other Tangible Propert 742,633 537,619 1,280,252 AFUDC Equity Gross Up Contra Account (969,578)(55,527)(1,025,105) Rounding Difference (3)1 (1 )(3) TOTAL PLANT IN SERVICE 301,184,195 19,110,401 (1,411,236) 318,883,360 Enter beginning & end of year totals on Pg 7, Line 1 Page 5 Name: UNITED WATER IDAHO INC. For Year Ended: ACCUMULATED DEPRECIATION ACCOUNT 108.1 DETAIL December 31, 2008 SUB Annual Depreciation Rate * Increase or Balance Beginning Balance End of 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 ACCT#DESCRIPTION %of Year Year (Decrease) 304 Structures and Improvements 2.00, 2.50% Ofce 4,061,490 4,460,848 399,358 305 Reservoirs & Standpipes 2.00%(15,088)(18,632)(3,543) 306 Lake, River & Other Intakes 2.00%233,204 256,499 23,294 307 Wells 2.86%3,025,164 3,046,211 21,047 308 Infiltration Galleries & Tunnels 2.00%32,381 33,588 1,207 309 Supply Mains 2.00%130,806 167,432 36,627 310 Power Generation Equipment 5.00%148,900 185,843 36,943 311 Electric Pumping Equipment 5.00%6,821,821 7,463,239 641,418 320 Purification Systems 5%,14.28% filters 8,930,948 10,189,079 1,258,131 330 Distribution Reservoirs & Standpipes 2.00%1,761,093 1,914,070 152,978 331 Trans. & Distrib. Mains & Accessories 2.00%29,081,292 31,432,007 2,350,715 333 Services 2.50%11,837,305 12,796,081 958,776 334 Meters and Meter Installations 2.50%2,617,149 2,575,003 (42,146) 335 Hydrants 2.50%251,424 318,283 66,859 336 Backflow Prevention Devices --- 339 Other Plant & Misc. Equipment 2.00%14,556 14,556 (0) 340 Offce Furniture and Equipment 6.67/10.00/20.00%5,149,282 6,016,151 866,869 341 Transportation Equipment 11.49%3,794 5,134 1,340 342 Stores Equipment 6.67%22,240 24,369 2,129 343 Tools, Shop and Garage Equipment 6.67%430,393 455,057 24,665 344 Laboratory Equipment 6.67%111,911 120,115 8,203 345 Power Operated Equipment 14.50%150,268 136,408 (13,860) 346 Communications Equipment 6.67%622,130 722,480 100,350 347 Miscellaneous Equipment 6.67%(17,554)(17,873)(319) 348 Other Tangible Property 2.00%170,018 198,737 28,719 Cost of Removal/ Salvage (16,125\(12,693)3,432 TOTALS (Add Lines 1 - 25)75,558,802 82,481,994 6,923,19326 Page 6 Name: UNITED WATER IDAHO INC. ACCT# 1 101 2 102 3 103 4 107 5 114 6 7 108.1 8 108.2 9 108.3 10 110.1 11 110.2 12 115 13 14 123 15 125 16 17 131 18 135 19 141 20 142 21 145 22 151 23 162 24 173 25 143 26 27 181 28 183 29 184 30 186 31 BALANCE SHEET For Year Ended: ASSETS DESCRIPTION Utility Plant in Serviæ (From Pg 5, Line 29) Utilty Plant Leased to Others Plant Held for Future Use Construction Work in Progress Utilty Plant Aquisition Adjustment Subtotal (Add Lines 1 - 5) Accumulated Depreciation (From Pg 6, Line 26) Accum. Depr.- Utilty Plant Lease to Others Accum. Depr. - Property Held for Future Use Accum. Amort. - Utilty Plant In Serviæ Accum. Amort.- Utilty Plant Lease to Others Accumulated Amortization- Aquisition Adj. Net Utilty Plant (Line 6 less lines 7 -12) Investment in Subsidiaries Other Investments Total Investments (Add lines 14 & 15) Cash Short Term Investments Accts/Notes Receivable - Customers Other Receivables Reæivables from Associated Companies Materials & Supplies Inventory Prepaid Expenses Unbiled (Accrued) Utilty Revenue Provision for Uncollectable Accounts Total Current (add lines 17 .24 less line 25) Unamortized Debt Discount & Expense Preliminary Survey & Investigation Charges Deferred Rate Case Expenses Other Deferred Charges Total Assets (Add lines 13, 16 & 26 - 30) Page 7 December 31, 2008 Balance Beginning Balanæ End of Increase or of Year Year (Decrease) 301,184,195 318,883,360 17,699,165 --- --- 3,472,963 2,878,760 (594,204) 600,761 600,761 - 305,257,920 322,362,881 17,104,961 75,558,802 82,481,994 6,923,192 --- --- --- --- 45,859 55,188 9,329 229,653,259 239,825,700 10,172,441 --- 11,054 11,054 - 11,054 11,054 - 337,198 149,593 (187,605) --- 1,218,462 1,276,099 57,637 175,590 315,786 140,196 --- 280,552 318,014 37,462 (4,781,034)(8,774,841 )(3,993,807) 2,155,000 2,792,771 637,771 44,500 28,700 (15,800) (658,731)(3,951,278)(3,292,547) --- --- 298,070 159,804 (138,266) (1,581,707)2,247,823 3,829,531 227,721,944 238,293,102 10,571,159 Name: UNITED WATER IDAHO INC. For Year Ended: BALANCE SHEET December 31, 2008 LIABILITIES & CAPITAL Balance End of Increase or Balance Beginning 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 ACCT#DESCRIPTION of Year Year (Decrease) 201-3 Common Stock 1,261,750 1,261,750 - 204-6 Preferred Stock --- 207-13 Miscellaneous Capital Accounts 76,704,330 76,704,330 - 214 Appropriated Retained Earnings -- 215 Unappropriated Retained Eamings 62,845,908 66,805,221 3,959,313 216 Reacquired Capital Stock -- 218 Proprietary Capital -- Total Equity Capital (Add Lines 1-5+7 less line 6)140,811,988 144,771,301 3,959,313 221-2 Bonds --- 223 Advances from Associated Companies --- 224 Other Long- Term Debt -- 231 Accounts Payable 1,268,547 1,501,340 232,794 232 Notes Payable --- 233 Accounts Payable - Associated Companies 339,572 281,673 (57,899) 235 Customer Deposits (Refundable)2,226 2,756 529 236.11 Accrued Other Taxes Payable 870,704 786,836 (83,869) 236.12 Accrued Income Taxes Payable 5,648,317 3,553,476 (2,094,841 ) 236.2 Accrued Taxes - Non-Utility --- 237-40 Accrued Debt, Interest & Dividends Payable --- 241 Misc. Current & Accrued Liabilties 500,220 475,490 (24,729) 251 Unamortized Debt Premium - 252 Advances for Construction 5,915,430 7,197,534 1,282,104 253 Other Deferred Liabilties 6,946,148 7,264,413 318,265 255.1 Accumulated Investment Tax Credits - Utilty 1,146,946 1,098,538 (48,408) 255.2 Accum. Investment Tax Credits - Non-Utilty -- 261-5 Operating Reserves (Pension & Benefits)(2)-2 271 Contributions in Aid of Construction 77,420,080 85,366,671 7,946,591 272 Accum. Amort. of Contrib. in Aid of Const. **(12,760,535)(14,325,839)(1,565,304) 281-3 Accumulated Deferred Income Taxes (387,697)318,914 706,611 Total Liabilties (Add lines 9 - 29)86,909,955 93,521,802 6,611,846 TOTAL L1AB & CAPITAL (Add lines 8 & 30)227,721,944 238,293,103 10,571,159 ** Only if Commission Approved Page 8 Name: UNITED WATER IDAHO INC. STATEMENT OF RETAINED EARNINGS For Year Ended: December 31,2008 1 Retained Earnings Balance cæ Beginning of Year 2 Amount Added from Current Year Income (From Pg 4, Line 32) 3 Other (Credits) I Debits to Account 4 Dividends Paid or Appropriated 5 Other Distributions of Retained Earnings 6 Retained Earnings Balance cæ End of Year CAPITAL STOCK DETAIL No. Shares 7 62,845,908 8,355,086 (2,595,773) (1,800,000) 66,805,221 No. Shares Dividends Description (Class, Par Value etc.)Authorized OutstandinQ Paid Common Stock, $50.00 Par Value 50,000 25,235 $ 1,800,000 - $ 1,800,000 DETAIL OF LONG-TERM DEBT 8 D Interest R Year-end B I. f Interest P .d Interest A descriptionateaanceaiccrue None - Held by Parent Page 9 Name:UNITED WATER IDAHO INC. For Year Ended: SYSTEM ENGINEERING DATA December 31, 2008 1 Provide an updated system map if significant changes have been made to the system during the year. 2 Water Supply: Rated Capacity Type of Treatment: (None, Chlorine Fluoride Annual Production Water Supply Source (Well, Spring, Pump Desiçination or location (GPM)Filter etc.)(OOO's Gal.)Surface Wtr) See attached , 3 System Storage: Total Capacity OOO's Usable Capacity OOO's Type of Reservoir Construction (Elevated ,Pres- (Wood, Steel Storage Designation or Location Gal.Gal.urized, Boosted)Concrete) See attached (Duplicate form and attach if necessary. Asterisk facilties added this year.) Page 10 PUC ANNUAL REPORT FOR UNITED WATER IDAHO INC. December 31,2008 Page 10 . 2. Water Supply 04/13/09 II 11---:111111111111111111111:=I'I:I'll:I:II:-???U:øWr§Al¡II:?:: 1 16TH ST Ground Water 800 80,477 NaOCI (12 to 15%),P04 2 27TH ST Ground Water 350 39,898 NaOCI (12 to 15%) 3 AMITY Ground Water 900 283,109 NaOCI -:1% 4 ARCTIC Ground Water 640 71,127 NaOCI (12 to 15%),P04 5 BALI HAl Ground Water 2800 281,276 Green Sand,NaOCI -:1% 6 BEACON Ground Water 600 21,336 NaOCI 12 to 15% 7 BELMONT HTS#1 Ground Water 350 12,013 NaOCI 12 to 15% 8 BELMONT HTS#2 Ground Water 500 21 NaOCI 12 to 15% 9 BERGESON Ground Water 584 -NaOCI 12 to 15%) 10 BETHEL Ground Water 2500 426,628 NaOCI -:1% 11 BIF Ground Water 250 42,761 NaOCI (12 to 15%),P04 12 BROADWAY Ground Water 1000 425,639 NaOCI -:1% 13 BROOK HOLLOW Ground Water 1000 25,423 NaOCI (12 to 15%),P04 14 BYRD Ground Water 600 -NaOCI (12 to 15%) 15 CASSIA 1 Ground Water 900 154,871 NaOCI -:1%,P04 16 CASSIA 2 Ground Water 800 111,413 NaOCI -:1% 17 CENTENNIAL Ground Water 750 134,163 NaOCI -:1% 18 CENTRAL PARK Ground Water 250 -NaOCI (12 to 15%) 19 CHAMBERLAIN 1 Ground Water 250 20,681 NaOCI (12 to 15%),P04 20 CHAMBERLAIN 2 Ground Water 600 30,309 NaOCI (12 to 15%) 21 CLIFFSIDE Ground Water 800 26,633 NaOCI (12 to 15%) 22 CLINTON Ground Water 1300 156,391 NaOCI (12 to 15%),P04 23 COLE Ground Water 700 59,880 NaOCI (12 to 15%)&ASR 24 COLUMBIA PLANT Surface Water 4170 1,433,755 Membrane Filration,NaOCI -:1% 25 COUNTRY CLUB Ground Water 800 70,721 NaOCI 12 to 15% 26 COUNTRY SQUARE Ground Water 1100 69,765 NaOCI 12 to 15% 27 COUNTRYMAN Ground Water 500 9 NaOCI 12 to 15% 28 COVENTRY PLACE 1 Ground Water 250 2,132 NaOCI 12 to 15% 29 COVENTRY PLACE 2 Ground Water 1500 NaOCI 12 to 15% 30 DANSKIN 1 Ground Water 300 -NaOCI (12 to 15% 31 DANSKIN 2 Ground Water 1100 190 NaOCI (12 to 15% 32 DURHAM Ground Water 200 48,070 NaOCI (12 to 15% 33 EDGEVIEW Ground Water 800 69,612 NaOCI (12 to 15%),P04 34 FISK Ground Water 1300 320,787 NaOCI -:1% 35 FIVE MILE 12 Ground Water 1000 54,720 NaOCI (12 to 15%) 36 FLOATING FEATHER Ground Water 1500 516,758 NaOCI -:1% 37 FOXTAIL Ground Water 1050 N/A (Out of Service) 38 FRANKLIN PARK Ground Water 1200 605,912 NaOCI -:1% 39 FRONTIER 2 Ground Water 1750 -NaOCI -:1%,P04 40 GODDARD 2 Ground Water 1300 304,507 NaOCI -:1% 41 HIDDEN VALLEY 1 Ground Water 950 229,713 NaOCI (12 to 15%) 42 HIDDEN VALLEY 2 Ground Water 900 122,182 NaOCI -:1% 43 HILLCREST Ground Water 800 247,545 NaOCI -:1% 44 HILTON Ground Water 2000 374,923 NaOCI -:1%,P04 45 HOPE Ground Water 1200 -NaOCI -:1% 46 HP Ground Water 1200 517,530 NaOCI -:1% 47 HUMMEL Ground Water 900 42,647 NaOCI (12 to 15%),P04 48 IDAHO Ground Water 375 25,443 NaOCI (12 to 15%),P04 49 ISLAND WOODS 1 (Pump #1)Ground Water 150 21,212 NaOCI (12 to 15% 50 ISLAND WOODS 1 (Pump #2)Ground Water 800 1,179 NaOCI (12 to 15% 51 ISLAND WOODS 2 Ground Water 800 54,775 NaOCL (12 to 15% 52 JR FLAT Ground Water 450 154,615 NaOCI -:1% 53 KIRKWOOD Ground Water 300 52,414 NaOCI (12 to 15%) 54 LA GRANGE Ground Water 1350 114,323 NaOCI -:1% Page 10 Detail A Treatment PUC ANNUAL REPORT FOR UNITED WATER IDAHO INC. December 31, 2008 Page 10 - 2. Water Supply 04/13/09 II --1111:11111.lli:II.III:IIIIII:111 .IIIIIIIII:IIII:IIIII~IIIIIIIIIIIIIIII:-::III1IUø.MfII:tt:::1 =rr::ng:=§,A1Ktt 55 LICORICE Ground Water 190 14,467 NaOCI (12 to 15% 56 L1ZASO Ground Water 0 NIA (Out of Service 57 LOGGER Ground Water 750 75,402 NaOCI (12 to 15% 58 LONGMEADOW Ground Water 350 51,475 NaOCI (12 to 15%) 59 M AND M Ground Water 100 2,960 NONE 60 MAC Ground Water 1200 104,120 NaOCI (12 to 15%),P04 61 MAPLE HILL 1 Ground Water 1800 464,038 Green Sand,NaOCI .:1% 62 MAPLE HILL 2 Ground Water 500 46,742 NaOCI .:1%ASR 63 MARDEN PLANT Surface Water 12700 3,033,565 Convential Filration,NaOCI .:1% 64 MARKET Ground Water 1000 -NaOCI (12 to 15%)&ASR 65 MCMILLAN Ground Water 800 40,587 NaOCI (12 to 15%) 66 OVERLAND Ground Water 1000 192,537 NaOCI (12 to 15%) 67 PARADISE Ground Water 500 32,068 NaOCI (12 to 15%) 68 PIONEER Ground Water 1200 145,460 NaOCI .:1% 69 PLEASANT VALLEY Ground Water 2000 579,418 NaOCI .:1% 70 RAPTOR Ground Water 1000 27,300 NaOCI 12 to 15%) 71 REDWOOD CREEK 1 Ground Water 1800 48,646 NaOCI 12 to 15%) 72 RIVER RUN Ground Water 900 41,518 NaOCI 12 to 15%) 73 ROOSEVELT 1 Ground Water 700 56,935 NaOCI ':1%,P04 74 ROOSEVELT 3 Ground Water 600 118,287 NaOCI .:1%,P04 75 SETTLERS Ground Water 100 53,894 NaOCI (12 to 15%) &ASR 76 SHERMAN OAKS Ground Water 300 -NIA (Out of Service) 77 SPURWING Ground Water 1200 49,819 NaOCI (12 to 15%) 78 SUNSET WEST Ground Water 2000 715,136 NaOCI .:1% 79 SWIFT 1 Ground Water 600 69,725 NaOCI (12 to 15%) GAC &ASR 60 SWIFT 2 Ground Water 850 33,814 NaOCI (12 to 15%) GAC 81 TAGGART 1 Ground Water 300 66,563 NaOCI .:1% 82 TAGGART 2 Ground Water 1300 508,427 NaOCI .:1% 83 TEN MILE Ground Water 1000 245,428 NaOCI .:1% 84 TERTELING Ground Water 425 46,685 NaOCI (12 to 15%) 85 VETERANS Ground Water 740 158,339 NaOCL .:1% 86 VICTORY Ground Water 600 177,390 NaOCL .:1% 87 VISTA Ground Water 450 215,431 NaOCI ':1%,P04 88 WARM SPRINGS 1 Ground Water 158 -NIA (Out of Service) 89 WARM SPRINGS 2 Ground Water 450 61,654 NaOCI 12 to 15% 90 WARM SPRINGS 3 Ground Water 600 -NaOCI 12 to 15% 91 WESTMORELAND Ground Water 350 17,070 NaOCL 12 to 15%) 92 WILLOW LANE 1 Ground Water 550 24,374 NaOCI (12 to 15%),P04 93 WILLOW LANE 2 Ground Water 370 29,814 NaOCI (12 to 15%) 94 WILLOW LANE 3 Ground Water 300 46,634 NaOCI (12 to 15%) 92952 15,455,210 Page 10 Detail A Treatment PUC ANNUAL REPORT FOR UNITED WATER IDAHO INC. December 31, 2008 Page 10 . 3. System Storage 04/13/09 1 AERONICA 150 135 BOOSTED STEEL 2 ARROWHEAD 440 397 BOTH CONCRETE 3 ARROWHEAD 1 CW 30 20 BOTH CONCRETE 4 ARROWHEAD 2 CW 30 20 BOTH CONCRETE 5 BARBER 2,000 2,000 BOTH STEEL 6 BOGUS 120 120 ELEVATED CONCRETE 7 BOULDER 629 563 BOTH CONCRETE 8 BRAEMERE 200 167 BOTH CONCRETE 9 BRIARHILL 250 222 BOTH CONCRETE 10 BROKEN HORN 576 576 ELEVATED STEEL 11 CLAREMONT 2 193 193 ELEVATED CONCRETE 12 CLAREMONT 1 90 90 ELEVATED CONCRETE 13 COLUMBIA 3,000 3,000 ELEVATED STEEL 14 COLUMBIA WTP CW 2,000 1,750 BOOSTED STEEL 15 CRESTLINE 300 270 BOTH STEEL 16 FEDERAL 2,000 1,875 BOOSTED STEEL 17 FIVE MILE B 2,500 2,288 BOOSTED STEEL 18 GOODST 3,000 2,873 BOTH STEEL 19 GOWEN 2,000 1,953 BOTH STEEL 20 HARRIS RANCH 360 317 ELEVATED CONCRETE 21 HARVARD 150 135 BOOSTED STEEL 22 HIDDEN HOLLOW 2,000 1,905 BOTH STEEL 23 HIDDEN SPRINGS 347 347 ELEVATED CONCRETE 24 HIGHLAND VIEW 200 167 BOTH CONCRETE 25 HIGHLAND VIEW 300 271 BOTH STEEL 26 HILLCREST 2,000 1,857 BOOSTED STEEL 27 HULLS GULCH 6,000 5,500 BOTH STEEL 28 LANCASTER 50 50 ELEVATED CONCRETE 29 MARDEN WTP CW 900 750 BOOSTED CONCRETE 30 NORTH MTN 300 281 ELEVATED STEEL 31 OLD PEN 320 320 ELEVATED CONCRETE 32 QUAIL RIDGE 325 325 ELEVATED CONCRETE 33 STEELHEAD 3,000 2,850 BOOSTED STEEL 34 TABLE ROCK 68 58 ELEVATED CONCRETE 35 TOLUKA 100 87 BOTH STEEL 36 UPPER DANMOR 750 675 BOTH CONCRETE 37 USTICK 2,000 1,875 BOOSTED STEEL 38,678 36,282 Page 10 Detail B Storage Name: UNITED WATER IDAHO INC. For Year Ended: SYSTEM ENGINEERING DATA (continued) December 31, 2008 4 Pump information for ALL system pumps, including wells and boosters. Designation or Location Horse Rated Capacity Discharge Pressure Energy Used & Type of Pump**Power (gpm)(psi)This Year See attached ** Submit pump curves unless previously provided or unavailable. Asterisk facilties added this year. Attach additional sheets if inadequate space is available on this page. (in Millon Gal.) 5 If Wells are metered: What was the total amount pumped this year? What was the total amount pumped during peak month? What was the total amount pumped on the peak day? 15,455 2,542 87 6 If customers are metered, what was the total amount sold in peak month?2,446 7 Was your system designed to supply fire flows? If Yes: What is current system rating? Yes ISO-3 8 How many times were meters read this year?6 During which Months?Meters are read every other month. There are two cycles, one set of meters are read on eyen months, the other set on odd months. 9 How many additional customers could be served with no system improvementsexcept a service line and meter? 1,000 How many of those potential additions are vacant lots? 1,000 Note: Estimates based on numerous assumptions. 10 Are backbone plant additions anticipated during the coming year? Yes If Yes, attach an explanation of projects and anticipated costs 11 In what year do you anticipate that the system capacity (supply, storage or distribution)wil have to be expanded? 2010 Page 11 PUC ANNUAL REPORT FOR UNITED WATER IDAHO INC. December 31,2008 Page 11 - 4. All System Pumps (including Wells & Boosters) 04/13109 1 WELL 16 TH VTRB 100 800 320 72 122,960 80,477 2 WELL 27TH SUBM 60 350 442 65 88,484 39,898 3 WELL AMITY VTRB 150 900 490 87 658,320 283,109 4 WELL ARCTIC VTRB 100 650 350 80 107,160 71,127 5 WELL BALI HAl VTRB 350 2,400 455 80 448,560 281,276 6 WELL BEACON VTRB 125 600 320 55 29,097 21,336 7 WELL BELMONT HTS #1 SUBM 40 350 283 65 46,452 12,013 8 WELL BELMONT HTS #2 VTRB 150 1,500 315 65 in above 21 9 WELL BERGESON VTRB 700 584 325 62 1,960 - 10 WELL BETHEL VTRB 200 2,500 223 64 495,640 426,628 11 WELL BIF VTRB 40 250 450 57 125,885 42,761 12 WELL BROADWAY VTRB 150 1,000 425 55 998,640 425,639 13 WELL BROOKHOLLOW VTRB 75 850 277 60 21,836 25,423 14 WELL BYRD VTRB 75 600 394 55 12,359 - 15 WELL CASSIA PUMP #1 SUBM 100 900 310 60 501,200 154,871 16 WELL CASSIA PUMP #2 VTRB 125 800 404 60 in above 111,413 17 WELL CENTENNIAL VTRB 100 750 406 57 282,800 134,163 18 WELL CENTRAL PARK VTRB 50 250 450 86 2,709 - 19 WELL CHAMBERLIN #1 VTRB 50 250 270 50 62,920 20,681 20 WELL CHAMBERLIN #2 VTRB 60 600 200 50 in above 30,309 21 WELL CLIFFSIDE VTRB 125 800 262 59 17,636 26,633 22 WELL CLINTON VTRB 125 1,300 275 59 215,120 156,391 23 WELL COLE VTRB 100 700 335 70 71,409 59,880 24 SURFACE COLUMBIA WTP 1,433,755 25 SURFACE #1 Intake VTRB 500 2,800 535 205 3,081,084 26 SURFACE #2 Intake VTRB 500 2,800 535 205 in above 27 SURFACE #3 Intake VTRB 500 2,800 535 205 in above 28 SURFACE #1 Finished VTRB 75 1,050 85 35 1,131,285 29 SURFACE #2 Finished VTRB 75 1,050 85 35 in above 30 SURFACE #3 Finished VTRB 200 2,800 85 35 in above 31 SURFACE #4 Finished VTRB 200 2,800 85 35 in above 32 WELL COUNTRY CLUB VTRB 125 800 330 46 192,320 70,721 33 WELL COUNTRY SQUARE VTRB 125 1,100 325 58 101,080 69,765 34 WELL COUNTRYMAN VTRB 50 500 334 65 2,173 9 35 WELL COVENTRY PUMP #1 SUBM 15 250 160 75 14,200 2,132 36 WELL COVENTRY PUMP #2 SUBM 125 1,500 260 75 in above 37 WELL DANSKIN PUMP #1 SUBM 30 300 260 73 17,040 - 38 WELL DANSKIN PUMP #2 SUBM 100 1,100 230 73 in above 190 39 WELL DURHAM SUBM 15 200 106 62 90,007 48,070 40 WELL EDGE VIEW SUBM 75 800 430 60 85,680 69,612 41 WELL FISK VTRB 200 1,900 317 59 435,800 320,787 42 WELL FIVE MILE #12 VTRB 75 1,000 230 55 88,640 54,720 43 WELL FLOATING FEATHER VTRB 450 3,000 470 63 851,360 516,758 44 WELL FOXTAIL SUBM 50 1,050 150 80 1,609 45 WELL FRANKLIN PARK VTRB 125 1,200 218 60 700,354 605,912 46 WELL FRONTIER VTRB 150 1,750 250 58 14,180 - 47 WELL GODDARD VTRB 150 1,300 350 54 628,240 304,507 48 WELL HIDDEN VALLEY #1 VTRB 150 950 330 68 444,680 229,713 49 WELL HIDDEN VALLEY #2 VTRB 100 900 360 70 370,040 122,182 50 WELL HILLCREST VTRB 200 1,500 420 57 1,085,040 247,545 51 WELL HILTON VTRB 200 2,000 250 58 627,000 374,923 52 WELL HOPE VTRB 50 1,200 216 66 3,200 - 53 WELL HP VTRB 150 1,200 410 60 877,798 517,530 54 WELL HUMMEL VTRB 75 900 242 66 84,360 42,647 55 WELL IDAHO VTRB 50 375 375 68 78,360 25,443 56 WELL ISLAND WOODS #1/ PUMP #1 SUBM 15 150 230 69 91,318 21,212 57 WELL ISLAND WOODS #1/ PUMP #2 SUBM 75 800 230 69 in above 1,179 58 WELL ISLAND WOODS #2 SUBM 75 800 280 66 30,736 54,775 59 WELL JR FLAT SUBM 100 450 543 71 471.360 154,615 60 WELL KIRKWOOD VTRB 40 300 260 66 73,608 52,414 61 WELL LaGRANGE VTRB 150 1,350 320 60 261,640 114,323 62 WELL LICORICE SUBM 15 190 180 62 25,768 14,467 63 WELL LOGGER VTRB 150 750 455 67 204,880 75,402 64 WELL LONGMEADOW VTRB 50 350 280 50 74,160 51,475 65 WELL M&M SUBM 5 75 172 65 4,627 2,960 66 WELL MAC VTRB 150 1,200 350 79 160,883 104,120 67 WELL MAPLE HILLS #1 VTRB 200 1,800 377 70 760,080 464,038 68 WELL MAPLE HILLS #2 VTRB 60 500 328 70 in above 46,742 69 WELL MARDENWTP 4,313,578 3,033,565 70 SURFACE #1 Rannev SUBM 50 1,750 80 30 in above 71 SURFACE #2 Rannev SUBM 20 1,000 54 30 in above 72 SURFACE #3 Rannev SUBM 90 2,800 70 30 in above 73 SURFACE #1 Intake VTRB 15 1,390 28 30 in above 74 SURFACE #2 Intake VTRB 30 2,775 28 30 in above Page 11 Detail Pumps & Boosters PUC ANNUAL REPORT FOR UNITED WATER IDAHO INC. December 31,2008 Page 11 - 4. All System Pumps (including Wells & Boosters) 04/13/09 75 SURFACE #3 Intake VTRB 30 2,775 28 30 in above 76 SURFACE #4 Intake VTRB 25 2,775 28 30 in above 77 SURFACE #5 Intake VTRB 50 4,166 31 30 in above 78 SURFACE #1 Finished VTRB 75 2,777 170 63 in above 79 SURFACE #2 Finished VTRB 150 2,777 170 63 in above 80 SURFACE #3 Finished VTRB 150 4,166 170 63 in above 81 SURFACE #4 Finished VTRB 250 4,166 170 63 in above 82 SURFACE #5 Finished VTRB 250 4,166 200 85 in above 83 WELL MARKET SUBM 125 700 553 69 4,560 - 84 WELL MCMILLAN VTRB 100 800 372 80 75,000 40,587 85 WELL OREGON TRAIL SUBM 150 1,000 420 70 33,720 86 WELL OVERLAND VTRB 100 1,000 290 69 280,076 192,537 87 WELL PARADISE SUBM 40 500 235 65 58,599 32,068 88 WELL PIONEER VTRB 300 1,200 780 65 520,960 145,460 89 WELL PLEASANT VALLEY VTRB 500 2,000 780 67 2,175,120 579,418 90 WELL RAPTOR VTRB 250 1,000 775 87 83,560 27,300 91 WELL REDWOOD CREEK SUBM 200 1,800 344 65 99,200 48,646 92 WELL RIVER RUN VTRB 100 900 370 65 146.720 41,518 93 WELL ROOSEVELT #1 VTRB 50 700 230 55 219,720 56,935 94 WELL ROOSEVELT #3 VTRB 75 600 334 55 118,287 95 WELL SETTLERS VTRB 100 1,000 270 56 61,765 53,894 96 WELL SHERMAN OAKS SUBM 30 300 240 58 3,073 - 97 WELL SPURWING VTRB 150 1,200 275 80 110,360 49,819 98 WELL SUNSET WEST VTRB 250 2,000 339 68 1,272,880 715,136 99 WELL SWIFT #1 VTRB 125 1,100 363 66 172,080 69,725 100 WELL SWIFT #2 VTRB 100 900 342 66 33,814 101 WELL TAGGART PUMP #1 VTRB 50 300 420 55 1,185,480 66,563 102 WELL TAGGART PUMP #2 VTRB 150 1,300 396 55 508,427 103 WELL TEN MILE VTRB 300 1,000 710 64 990,720 245,428 104 WELL TERTELING SUBM 75 425 500 69 143,270 46,685 105 WELL VETERANS VTRB 75 740 290 60 231,000 158,339 106 WELL VICTORY VTRB 60 600 320 55 318,721 177,390 107 WELL VISTA VTRB 75 450 430 50 431,720 215,431 108 WELL WARM SPRINGS #1 SUBM 50 158 500 136 142,727 - 109 WELL WARM SPRINGS #2 VTRB 75 450 533 136 2,313 61,654 110 WELL WARM SPRINGS #3 VTRB 100 600 490 136 3.138 - 111 WELL WESTMORELAND VTRB 50 35 260 50 23,631 17,070 112 WELL WILLOW LANE #1 VTRB 40 500 340 69 52,040 24,374 113 WELL WILLOW LANE #2 VTRB 50 370 235 69 100,570 29,814 114 WELL WILLOW LANE #3 VTRB 40 300 265 69 in above 46,634 TOTAL WELLS 13,120 135,000 35,182 7,477 30,732,038 15,455,210 1 BOOSTER 28TH STREET HORZ-CENTRIF 1 50 50 60 21,366 2 BOOSTER 36TH ST. (Pumo #1)HORZ-CENTRIF 40 450 150 88 71,554 3 BOOSTER 36th ST. (Pumo #2)HORZ-CENTRIF 75 900 125 88 4 BOOSTER AERONICA (Pumo #2)HORZ-CENTRIF 15 200 183 52 14,898 5 BOOSTER AERONICA (Pump #1)HORZ-CENTRIF 50 800 183 52 6 BOOSTER ARCTIC PIT HORZ-CENTRIF 40 2,500 32 80 12,279 7 BOOSTER ARROWHEAD #1 Pumo#1 VCTP 25 450 162 50 50,222 8 BOOSTER ARROWHEAD #1 Pumo#2 VCTP 25 450 162 50 9 BOOSTER ARROWHEAD #1 Pumo#3 VCTP 50 900 162 50 10 BOOSTER ARROWHEAD #2 Pump #1 VCTP 40 450 248 95 65.940 11 BOOSTER ARROWHEAD #2 Pump #2 VCTP 40 450 248 95 12 BOOSTER ARROWHEAD #2 Pump #3 VCTP 75 900 248 95 13 BOOSTER BARBER Pump #1 HORZ-CENTRIF 150 1,500 260 90 4,300 14 BOOSTER BARBER Pumo#2 HORZ-CENTRIF 150 1,500 260 90 15 BOOSTER BLUFFS Pumo #1 HORZ-CENTRIF 8 150 140 75 30,599 16 BOOSTER BLUFFS Pumo#2 HORZ-CENTRIF 25 500 140 75 17 BOOSTER BLUFFS Pump #3 HORZ-CENTRIF 25 500 140 75 18 BOOSTER BOISE AVE HORZ-CENTRIF 30 1,000 77 72 26,586 19 BOOSTER BOULDER (Pump #1)HORZ-CENTRIF 15 250 120 60 49,360 20 BOOSTER BOULDER (Pump #2)HORZ-CENTRIF 15 250 120 60 21 BOOSTER BOULDER (Pump #3)HORZ-CENTRIF 20 500 120 60 22 BOOSTER BRAE MERE Pump #1 VCTP 75 1,000 215 83 138,830 23 BOOSTER BRAE MERE Pumo#1 VCTP 75 1,000 215 83 24 BOOSTER BRAEMERE Pumo#3 VCTP 40 500 215 83 25 BOOSTER BRAEMERE Pumo#4 VCTP 20 250 190 83 26 BOOSTER BRIARHILL(Pump #1)HORZ-CENTRIF 50 500 230 150 145,902 27 BOOSTER BRIARHILL (Pump #2) HORZ-CENTRIF 30 300 230 150 28 BOOSTER BRIARHILL (Pump #3) HORZ-CENTRIF 100 800 235 150 29 BOOSTER BROKEN HORN (Pump #1)VCTP 125 1,000 365 165 16,560 Page 11 Detail Pumps & Boosters PUC ANNUAL REPORT FOR UNITED WATER IDAHO INC. December 31,2008 30 BOOSTER BROKEN HORN (Pump #2) VCTP 31 BOOSTER BROKEN HORN (Pump #3) VCTP32 BOOSTER BRUMBACK #1 HORZ-CENTRIF 33 BOOSTER BRUMBACK #2 HORZ-CENTRIF 34 BOOSTER CARTWRIGHT BSTR HORZ-CENTRIF 35 BOOSTER CRESTLINE (Pumo #1\ HORZ-CENTRIF36 BOOSTER CRESTLINE (Pumo #2\ HORZ-CENTRIF 37 BOOSTER FEDERAL Pump #1) HORZ-CENTRIF 38 BOOSTER FEDERAL Pump #2) HORZ-CENTRIF39 BOOSTER FIVE MILE PUMP#1 VCTP40 BOOSTER FIVE MILE PUMP #2 VCTP 41 BOOSTER FIVE MILE PUMP #31 (Redundant) VCTP 42 BOOSTER FLOATING FEATHER B HORZ-CENTRIF43 BOOSTER GARFIELD HORZ-CENTRIF44 BOOSTER GOOD STREET HORZ-CENTRIF 45 BOOSTER BOGUS (Pumo #1\ HORZ-CENTRIF 46 BOOSTER BOGUS (Pumo #2\ HORZ-CENTRIF 47 BOOSTER GOWEN Pumo #1 HORZ-CENTRIF 48 BOOSTER GOWEN Pump #2 HORZ-CENTRIF 49 BOOSTER GOWEN Pump #3) HORZ-CENTRIF 50 BOOSTER HARRIS RANCH (Pumo #1) HORZ-CENTRIF 51 BOOSTER HARRIS RANCH (Pumo #2\ HORZ-CENTRIF 52 BOOSTER HARRIS RANCH (Pumo #3\ HORZ-CENTRIF 53 BOOSTER HARVARD (Pumo #1\ HORZ-CENTRIF 54 BOOSTER HARVARD (Pump #2) HORZ-CENTRIF 55 BOOSTER HIDDEN HOLLOW (Pump #1) VCTP 56 BOOSTER HIDDEN HOLLOW (Pump #2) VCTP 57 BOOSTER HIDDEN HOLLOW (Pumi #3) VCTP 58 BOOSTER HIGHL'D VIEW (Pumo #1 HORZ-CENTRIF 59 BOOSTER HIGHL'D VIEW (Pumo #2 HORZ-CENTRIF 60 BOOSTER HIGHL'D VIEW (Pumo #3 HORZ-CENTRIF 61 BOOSTER HILLCREST (Pumo #1\ HORZ-CENTRIF62 BOOSTER HILLCREST (Pumo #2) HORZ-CENTRIF 63 BOOSTER HILLS BORO (Pump #1) VCTP 64 BOOSTER HILLS BORO (Pump #2) VCTP 65 BOOSTER HILLS BORO (Pump #3) HORZ-CENTRIF66 BOOSTER HILO HORZ-CENTRIF 67 BOOSTER HULLS GULCH (Pumo #1 \ HORZ-CENTRIF 68 BOOSTER HULLS GULCH (Pumo #2\ HORZ-CENTRIF 69 BOOSTER HULLS GULCH (Pump #3) HORZ-CENTRIF 70 BOOSTER LOWER DANMOR Pump #1) HORZ-CENTRIF 71 BOOSTER LOWER DANMOR Pump #2) HORZ-CENTRIF 72 BOOSTER LOWER DANMOR Pumo #3) HORZ-CENTRIF73 BOOSTER MICRON Pumo #1 HORZ-CENTRIF 74 BOOSTER MICRON Pumo #2 HORZ-CENTRIF75 BOOSTER MICRON Pumo #3 HORZ-CENTRIF 76 BOOSTER MICRON Pumo #4 Diesel HORZ-CENTRIF 77 BOOSTER NORTH MTN (Pumo #1) HORZ-CENTRIF 78 BOOSTER NORTH MTN (Pump #2) HORZ-CENTRIF79 BOOSTER OLD PEN HORZ-CENTRIF 80 BOOSTER QUAIL RIDGE (Pumo #1\ HORZ-CENTRIF 81 BOOSTER QUAIL RIDGE (Pumo #2\ HORZ-CENTRIF 82 BOOSTER QUAIL RIDGE (Pumo #3\ HORZ-CENTRIF 83 BOOSTER ROGER HEIGHTS Pumo #1\ HORZ-CENTRIF 84 BOOSTER ROGER HEIGHTS Pumo #2\ HORZ-CENTRIF 85 BOOSTER ROGER HEIGHTS Pump #3) (Redundant) HORZ-CENTRIF86 BOOSTER SOMERSET (Pumo #1 \ HORZ-CENTRIF 87 BOOSTER SOMERSET (Pumo #2\ HORZ-CENTRIF 88 BOOSTER SCENIC COVE (Pumo #1 \ HORZ-CENTRIF 89 BOOSTER SCENIC COVE (Pumo #2\ HORZ-CENTRIF 90 BOOSTER STEELHEAD (Pumo #1 \ HORZ-CENTRIF 91 BOOSTER STEELHEAD (Pumo #2\ HORZ-CENTRIF 92 BOOSTER STEELHEAD (Pump #3) HORZ-CENTRIF 93 BOOSTER STONECREEK HORZ-CENTRIF94 BOOSTER SUNVIEW HORZ-CENTRIF 95 BOOSTER TOLUKA (Pumo #1 HORZ-CENTRIF96 BOOSTER TOLUKA (Pumo #2 HORZ-CENTRIF 97 BOOSTER TOLUKA (Pumo #31 (Redundant) HORZ-CENTRIF 98 BOOSTER UPPER DANMOR Pumo #3\ HORZ-CENTRIF 99 BOOSTER UPPER DANMOR Pumo #2\ HORZ-CENTRIF 100 BOOSTER UPPER DANMOR Pumo #1\ HORZ-CENTRIF 101 BOOSTER USTICK (Pump #1 HORZ-CENTRIF102 BOOSTER USTICK (Pumo #2 HORZ-CENTRIF103 BOOSTER USTICK (Pumo #3 HORZ-CENTRIF Page 11 - 4. All System Pumps (including Wells & Boosters) 125 125 100 100 60 40 40 100 100 40 100 100 200 50 50 30 50 40 50 25 10 30 30 20 20 200 200 125 40 40 100 30 100 50 75 20 50 125 125 125 50 75 75 50 20 75 125 15 25 15 30 60 60 75 75 75 25 100 2 5 25 60 100 5 60 50 50 50 50 50 100 75 75 30 1,000 1,000 600 600 325 420 420 1,500 1,500 500 1,500 1,500 2,500 2,000 3,000 600 600 1,000 1,500 340 300 700 700 350 350 1,000 1,000 600 600 600 1,200 900 1,500 600 900 300 800 1,400 1,400 1,400 600 1,000 1,000 900 340 1,700 1,700 250 600 300 200 500 500 3,000 3,000 3,000 200 1,000 30 100 500 1,500 2,500 80 750 500 500 500 400 400 1,000 1,500 1,500 500 Page 11 Detail Pumps & Boosters 365 365 380 380 380 230 230 190 190 207 207 207 237 62 59 152 152 110 110 150 95 95 95 90 90 575 575 565 180 180 180 170 170 245 245 170 185 258 258 258 230 230 230 150 150 165 92 150 120 150 160 160 160 100 100 100 280 280 63 63 135 135 135 80 145 240 240 240 310 310 310 164 164 175 04/13/09 165 165 150 118,080150 - 120 44,38090 45,396 90 60 181,170 60 78 122,640 78 78 120 in Float F Well50 21460 50,986 60 6066 5,161 66 6665 8,891 65 65 85 10,369 85 220 431,960 220 220 67 143,400 67 67 67 In Hillcrest. Well 67 104 30,360 104 104 105 13,065 112 266,720 112 112 132 266,720 132 132105 5,552 105 105105 NA 88 29,854 8870 1,398 151 171,183 151 151 45 218,311 45 45 166 IN ROGER HTS 16663 184 63 70 156,400 70 7080 15,209 101 47,065 81 113,200 81 81 104 168,000 104 104 60 160,706 60 60 PUC ANNUAL REPORT FOR UNITED WATER IDAHO INC. December 31,2008 Page 11 . 4. All System Pumps (including Wells & Boosters) 04/13/09 TOTAL WELLS AND BOOSTERS 19,600 227,255 56,119 17,425 34,304,966 15,455,210 Page 11 Detail Pumps & Boosters PUC ANNUAL REPORT FOR UNITED WATER IDAHO INC. For the Year Ended December 31,2008 Page 11 - continued - Question 10. Are backbone plant additions anticipated during the coming year? Answer 10. Yes Cartight Booster Upgrade for $194,500 The Cartright Booster Station is being upgraded to provide summer time peak hour flows for the Braemere pressure zone and to provide source of supply redundancy for the Arrowhead water system. Page 11 Detail Name:UNITED WATER IDAHO INC. SYSTEM ENGINEERING DATA (continued) For Year Ended: December 31,2008 FEET OF MAINS 1 Pipe Size See attached In Use Beginning of Year Installed During Year Abandoned During Year In Use End of Year CUSTOMER STATISTICS Number of Customers Thousands of Gallons Sold TOTALS (Add lines 2 through 8) This Last This Last Year Year Year Year 73,264 72,911 9,494,550 10,058,044 8,846 8,695 5,142,718 5,431,2051 - -- -- -- 1,555 1,500 -- - -- 132 129 85,118 89,069 49,615 79,544 83,797 83,235 14,772,001 15,657,862 2 Metered:2A Residential 2B Commercial2C Industrial 3 Flat Rate:3A Residential 3B Commercial3C Industrial 4 Private Fire Protection: 5 Public Fire Protection: 6 Street Sprinkling (included in other) 7 Municipal, Other 8 Other Water Page 12 PUC ANNUAL REPORT FOR UNITED WATER IDAHO INC. For the Year Ended December 31,2008 Page 12 1. FEET OF MAINS IN USE INSTALLED ABANDONED IN USE PIPE BEGINNING DURING DURING END OF SIZE OF YEAR YEAR YEAR YEAR 36"1,054 189 1,243 3O"12,570 (198)12,372 24"65,315 662 65,977 2O"10,129 10,129 18"4,252 4,252 16"190,093 31,925 (215)221,803 14"7,903 223 8,126 12"1,363,022 14,215 (3,879)1,373,358 1O"53,248 743 (525)53,466 8"2,377,269 77,763 (1,250)2,453,782 6"1,562,038 (6,929)1,555,109 4"215,219 4,483 (4,665)215,037 3"7,104 (676)6,428 2"258,605 (22,748)235,857 1"10,457 (7,288)3,169 TOTAL 6,138,278 130,203 (48,373)6,220,108 MILES 1,178.05 Page 12 Detail CERTIFICATE State of Idaho County of Ada WE, the undersigned GreQorv P. Wvatt. Vice President and Jeremiah J. Healy. Director of Finance and Rates of United Water Idaho Inc., a water utilty, on our oath do seyerally say that the foregoing report has been prepared under our direction, from the original books, papers and records of said utilty; that we haye carefully examined same, and declare the same to be a correct statement of the business and affairs of said utilty for the period covered by the report in respect to each and every matter and thing therin set forth, to the best of our knowledge, information and belief. Subscribed and Sworn to Before Me this 13R day of ~,20~ 4~n ¿L ()My~l ' (Notary Public) Residing at: ~; ~ My Commission Expires: ~ / :Li '-()L.f Ge n e r a l M e t e r e d S e r v i c e Uh i t e d W a t e r Id a h o b i l l s e a c h c u r r e n t c u s t o m e r e v e r y tw o ( 2 ) m o n t h s . T h e r e a r e t w o c o m p o n e n t s t o th e w a t e r b i l l i n g : a b i - m o n t h l y C u s t o m e r C h a r g e ba s e d o n t h e s i z e o f t h e m e t e r a s s h o w n b e l o w a n d th e V o l u m e C h a r g e f o r c o n s u m p t i o n d e t e r m i n e d b y th e m e t e r r e a d i n g . T h e c u s t o m e r c h a r g e w i l l o n l y ch a n g e i f t h e m e t e r s i z e i s i n c r e a s e d o r d e c r e a s e d . Th e v o l u m e c h a r g e i s a p p l i e d t o e a c h 1 0 0 c u b i c f e e t (1 c c t ) o f w a t e r u s e d . * T h e s e r a t e s w e r e e f f e c t i v e Au g u s t 1 , 2 0 0 6 . . M e t e r S i z e C u s t o m e r C h a r g e 3/ 4 " a n d s m a l l e r . . . . . . . . $ 1 6 . 2 1 1" . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 2 1 . 3 1 1- 1 1 4 " - 1 - 1 1 2 " . . . . . . . . . . . . $ 3 4 . 5 3 2" . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 4 9 . 8 5 3" . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 9 1 . 5 8 (o r m u l t i p l e m e t e r s o f e q u i v a l e n t c a p a c i t y ) 4" . . . . . . . . . . . . . . . $ 1 4 5 . 7 6 6" . . . . . . . . . . . . . . . $ 2 8 0 . 5 2 . 8 " . . . . . . . . . . . . . . . $ 4 2 3 . 1 7 10 " . . . . . . . . . . . . . . $ 5 9 1 . 5 7 *( 1 0 0 c u b i c f e e t = a p p r o x i m a t e l y 7 4 8 g a l l o n s ) Vo l u m e c h a r g e s a r e s e a s o n a L . O n e r a t e i s c h a r g e d du r i n g t h e s u m m e r s e a s o n a n d o n e d u r i n g t h e w i n t e r se a s o n . T h e s u m m e r s e a s o n i s M a y 1 t h r o u g h Se p t e m b e r 3 0 . T h e r a t e s a r e : Wi n t e r $1 . 2 1 1 2 p e r c e t Su m m e r $1 . 2 1 1 2 f o r 1 s t 3 c e t $1 . 5 1 4 1 a b o v e 3 c e t Fo r e x a m p l e : If t h e r e i s a 3 / 4 " m e t e r a n d t h e b i l l i n g s t a t e s t h e co n s u m p t i o n i s 1 8 c e t , t h e u s a g e d u r i n g t h e l a s t t w o mo n t h b i l l i n g p e r i o d w a s 1 , 8 0 0 c u b i c f e e t . T h e b i l l wo u l d i n c l u d e t h e c u s t o m e r c h a r g e f o r a 3 / 4 " m e t e r pl u s t h e v o l u m e c h a r g e p e r 1 0 0 c u b i c f e e t . T h e bi l l i n g w o u l d b e c a l c u l a t e d a s f o l l o w s : Wi n t e r Cu s t o m e r c h a r g e = $ 1 6 . 2 1 18 c æ $ 1 . 2 1 1 2 = $ 2 1 . 8 0 To t a l = $ 3 8 . 0 1 Su m m e r Cu s t o m e r c h a r g e = $ 1 6 . 2 1 3 c æ $ 1 . 2 1 1 2 = $ 3 . 6 3 15 c æ $ 1 . 5 1 4 1 = $ 2 2 . 7 1 To t à l = $ 4 2 . 5 5 (T h e s e t o t a l c h a r g e s d o n o t i n c l u d e t a x e s , s t a t e f e e s , or c h a r g e s f o r a n y o t h e r t y p e s o f s e r v i c e . ) Wh e n t h e , J ) i l l i n g p e r i o d e n c o m p a s s e s h o t h s e a s o n à l pe r i o d s ' ; : t f Y é w a t e n b i H i n g w i l l be ip r o r a t e d . . Bi H s w i l l . b e pr o r a t è d t w i c e e a c h y e a r : i n h e r e a r e a n y . q u e s t i o n s co n c e r n i n g th e b i l l i n g , w e w i l l be h à p p y t o d i s c u s s th i s p r o c e s s wi t h y o u st e p b y st e p . Mi s c e \ ' a n e o u s C h a r g e s Un i t e d W a t e r I d a h o b è l i e v e s t h a H h e : c o s t o f p r o v i d i n g sp e c i a I se r v i c e s s h o u l d d b e b o r n e by th o s e c u s t o m e r s re s p o n s i b l e fo r i n c u r r i n g th e co s t s . Th e ha n d l i n g o f re t u r n e d ch e c k s , a c c o u n t s t h a t a r e d i s c o n n e c t e d f o r no n - p a y m e n t a n d a f t e r - b o u r o r w e e k e n d d S e r v i c e a r e so m e ex a m p l e s o f sp e c i a l se r v i c e s . T h e s e mis c e l l a n e o u s ch a r g e s ar e a s f o l l o w s : · R e t u r n e d c h e c k s w i l l b e ass e s s e d a $ 2 0 . 0 0 ha n d l i n g f e e . · R e c o n n e c t i o n ó f s e r v i c e du e t o te r m i n a t i o n f o r no n - p a y m e n t w i l l c o s t ' $ 2 0 . 0 0 du r i n g r e g u l a r ho u r s a n d $ 3 0 . 0 0 a f t e r ho L i r s or o n w e e k e n d s . · N e w s e r v i c e c o n n e c t i o n s a f t e r ho u r s o r o n th e we e k e n d w i l l c o s t $ 2 5 . 0 0 . · F i e l d c o l l e c t i o n t r i p c h a r g e is $1 5 . 0 0 . In m o s t c a s e s , t h e s e fe e s m u s t b e pa i d p r i o r t o se r v i c e b e i n g g r a n t e d o r r e s t o r e d . Pa y m e n t O p t i o n s Th e r e a r e s e v e r a l w a y s to p a y y o u r bi l l : · U s e e n v e l o p e p r o v i d e d w i t h y o u r b i l l ; · A t o u r o f f i c e a t 8 2 4 8 We s t V i c t o r y . R o a d ; · A t o u r p a y m e n t c e n t e r a t t h e US . B a n k o n 1 0 t h an d I d a h o ( c h e c k s m m o n e y o r d e r s o n l y ) ; · A u t o P a y d i r e c t f r o m e i t h e r y o u r c h e c k i n g or sa v i n g s a c c o u n t ; · * V i s a , M a s t e r C a r d i o ( c h e c k - b y - p h o n e p a y n i e n t s . Co n t a c t c u s t o m e r s e r v i c e fo r d e t a i l s ; · * 2 4 - h o u r a u t o m a t e d p a y m e n t l i n e 1 . 8 8 8 . 6 0 8 . 6 6 9 0 ; · * O n - I i n e a t w w . u n i t e d w a t e r i d a h o . c o m ; · * P a y s t a t i o n s ( S e e w e b s i t e f o r l o c a t i o n s ) *C o n v e n i e n c e o r s e r v i c e f e e s a p p l y . 06 0 0 1 0 1 0 9 De p o s i t s / P a y m e n t G u a r a n t e e s Th e I P U C s e r v i c e r u l e s a l l o w u t i l i t i e s t o a s k f o r de p o s i t s o r p a y m e n t g u a r a n t e e s u n d e r s p e c i f i c co n d i t i o n s . A t t h i s t i m e , U n i t e d W a t e r I d a h o d o e s n o t re q u i r e d e p o s i t s o r p a y m e n t g u a r a n t e e s . Ru l e s F o r T e r m i n a t i o n o f S e r v i c e Te r m i n a t i o n W i t h P r i o r N o t i c e Wi t h p r o p e r c u s t o m e r n o t i f i c a t i o n , U n i t e d W a t e r Id a h o m a y d e n y o r t e r m i n a t e w a t e r s e r v i c e f o r o n e o f th e f o l l o w i n g r e a s o n s : 1. N o n p a y m e n t o f a p a s t d u e b i l l i n g , p a y m e n t o f a pa s t d u e b i l l i n g w i t h a n y c h e c k n o t h o n o r e d b y th e b a n k , o r i n s u f f i c i e n t f u n d s o n a n el e c t r o n i c p a y m e n t ; 2. F a i l u r e t o a b i d e b y t h e t e r m s o f a p a y m e n t ar r a n g e m e n t ; 3. O b t a i n i n g s e r v i c e b y m i s r e p r e s e n t a t i o n of i d e n t i t y ; 4. D e n y i n g o r w i l l f u l l y p r e v e n t i n g a c c e s s t o t h e wa t e r m e t e r ; 5. W i l l f u l l y w a s t i n g s e r v i c e t h r o u g h i m p r o p e r eq u i p m e n t o r o t h e r w i s e ; 6. T h e a p p l i c a n t o r c u s t o m e r i s a m i n o r . Te r m i n a t i o n W i t h o u t P r i o r N o t i c e Un i t e d W a t e r I d a h o m a y d e n y o r t e r m i n a t e w a t e r se r v i c e w i t h o u t p r i o r n o t i c e f o r o n e o f t h e f o l l o w i n g re a s o n s : 1. A s i t u a t i o n e x i s t s t h a t i s i m m e d i a t e l y d a n g e r o u s t o li f e , p h y s i c a l s a f e t y o r p r o p e r t ; 2. T o p r e v e n t a v i o l a t i o n o f f e d e r a l , s t a t e o r l o c a l sa f e t y o r h e a l t h c o d e s ; 3. S e r v i c e i s o b t a i n e d , d i v e r t e d o r u s e d w i t h o u t t h e au t h o r i z a t i o n o f U n i t e d W a t e r I d a h o ; 4. U n i t e d W a t e r I d a h o h a s d i l i g e n t l y a t t e m p t e d t o no t i f y t h e c u s t o m e r o f t e r m i n a t i o n a n d h a s b e e n un a b l e t o m a k e c o n t a c t ; 5. I f o r d e r e d b y a n y c o u r t , t h e C o m m i s s i o n , o r a n y ot h e r d u l y a u t h o r i z e d p u b l i c a u t h o r i t y . No t i f i c a t i o n 1. A b i l l i n g m a y b e c o n s i d e r e d p a s t d u e f i f t e e n ( 1 5 ) da y s a f t e r t h e b i l l i n g d a t e . A w r i t t e n n o t i c e o f te r m i n a t i o n m u s t b e m a i l e d a t l e a s t s e v e n ( 7 ) da y s b e f o r e t h e p r o p o s e d t e r m i n a t i o n d a t e . 2. A t l e a s t t w e n t y - f o u r ( 2 4 ) h o u r s b e f o r e t h e s e r v i c e is t e r m i n a t e d , a n o t h e r a t t e m p t s h a l l b e m a d e t o co n t a c t t h e c u s t o m e r i n p e r s o n o r b y t e l e p h o n e . 3. I f s e r v i c e i s t e r m i n a t e d , a n o t i c e w i l l b e l e f t a t t h e pr o p e r t y a d v i s i n g t h e c u s t o m e r o f t h e n e c e s s a r y st e p s t o h a v e s e r v i c e r e s t o r e d . On l y a t w e n t y - f o u r ( 2 4 ) h o u r n o t i c e i s r e q u i r e d i f : 4. T h e i n i t i a l p a y m e n t o f a p a y m e n t a r r a n g e m e n t i s no t m a d e o r t h e i n i t i a l p a y m e n t i s m a d e w i t h a ch e c k n o t h o n o r e d b y t h e b a n k ; 5. P a y m e n t i s m a d e b y c h e c k t o a c o m p a n y re p r e s e n t a t i v e a t t h e p r e m i s e s t o p r e v e n t te r m i n a t i o n a n d t h e c h e c k i s n o t h o n o r e d b y t h e ba n k . Ad d i t i o n a l N o t i c e 1. I f s e r v i c e i s n o t t e r m i n a t e d w i t h i n t w e n t y - o n e ( 2 1 ) ca l e n d a r d a y s a f t e r t h e p r o p o s e d t e r m i n a t i o n da t e , U n i t e d W a t e r w i l l b e g i n t h e n o t i c e p r o c e s s ag a i n w i t h t h e s e v e n ( 7 ) d a y w r i t t e n n o t i c e . Pa y m e n t A r r a n g e m e n t s A n d S p e c i a l C i r c u m s t a n c e s If t h e c u s t o m e r c a n n o t p a y t h e b i l l i n g i n f u l l o r re c e i v e s a n o t i c e o f t e r m i n a t i o n , p a y m e n t ar r a n g e m e n t s c a n b e m a d e t o a v o i d t e r m i n a t i o n o f se r v i c e . C a l l c u s t o m e r s e r v i c e a t 2 0 8 . 3 6 2 . 7 3 0 4 . If t h e c u s t o m e r c a n n o t p a y t h e b i l l i n g a n d a m e m b e r of t h e h o u s e h o l d i s s e r i o u s l y i l l o r t h e r e i s a m e d i c a l em e r g e n c y , U n i t e d W a t e r I d a h o w i l l p o s t p o n e te r m i n a t i o n o f s e r v i c e f o r t h i r t ( 3 0 ) d a y s . A w r i t t e n ce r t i f i c a t e i s r e q u i r e d f r o m a l i c e n s e d p h y s i c i a n o r pu b l i c h e a l t h o f f c i a l s t a t i n g t h e n a m e o f t h e p e r s o n wh o i s i l l a n d t h e n a m e , t i t l e , a n d s i g n a t u r e o f th e p e r s o n c e r t i f y i n g t h e s e r i o u s i l l n e s s o r me d i c a l e m e r g e n c y . Re s t r i c t i o n s O n T e r m i n a t i o n O f S e r v i c e Se r v i c e c a n n o t b e t e r m i n a t e d i f : 1. T h e p a s t d u e b i l l i n g i s l e s s t h a n $ 5 0 . 0 0 o r t w o ( 2 ) mo n t h s o f s e r v i c e , w h i c h e v e r i s l e s s ; 2. T h e u n p a i d b i l l i n g i s f o r s e r v i c e t o a n o t h e r cu s t o m e r ; 3. T h e b i l l i n g i s f o r c h a r g e s o t h e r t h a n w a t e r s e r v i c e . Se r v i c e c a n n o t b e d i s c o n n e c t e d o n F r i d a y , S a t u r d a y , Su n d a y , l e g a l h o l i d a y s r e c o g n i z e d b y t h e s t a t e o f Id a h o , o r o n a n y d a y i m m e d i a t e l y p r e c e d i n g a n y l e g a l ho l i d a y . S e r v i c e m a y b e t e r m i n a t e d o n l y b e t w e e n t h e ho u r s o f 8 : 0 0 a . m . a n d 4 : 0 0 p . m . Th e e m p l o y e e s e n t t o t h e p r e m i s e s t o t e r m i n a t e se r v i c e w i l l i d e n t i f y h i m s e l f / h e r s e l f t o t h e c u s t o m e r an d s t a t e t h e p u r p o s e o f t h e v i s i t . T h i s e m p l o y e e i s au t h o r i z e d t o a c c e p t p a y m e n t i n f u l l o n t h e a c c o u n t . If s e r v i c e i s t e r m i n a t e d f o r a n y o n e o f t h e c o n d i t i o n s li s t e d , U n i t e d W a t e r I d a h o h a s e m p l o y e e s a v a i l a b l e fo r r e c o n n e c t i o n a s s o o n a s t h e s i t u a t i o n i s c o r r e c t e d . Co m p l a i n t P r o c e d u r e If a t a n y t i m e t h e r e i s a c o m p l a i n t c o n c e r n i n g te r m i n a t i o n o f s e r v i c e , p o l i c i e s a n d p r a c t i c e s , o r a n y ot h e r m a t t e r r e g a r d i n g o u r s e r v i c e , p l e a s e c o n t a c t Un i t e d W a t e r I d a h o i n p e r s o n , b y t e l e p h o n e o r i n wr i t i n g . T h e c o m p l a i n t w i l l b e i n v e s t i g a t e d p r o m p t l y an d t h o r o u g h l y . T h e c u s t o m e r w i l l b e n o t i f i e d o r a l l y o r in w r i t i n g o f t h e r e s u l t s o f t h e i n v e s t i g a t i o n , a n d w e wi l l m a k e e v e r y e f f o r t t o r e s o l v e t h e c o m p l a i n t . If t h e c u s t o m e r i s d i s s a t i s f i e d w i t h t h e p r o p o s e d re s o l u t i o n o f t h e c o m p l a i n t , t h e I P U C m a y b ~ a s k e d to r e v i e w t h e m a t t e r . T h e s e r v i c e w i l l n o t b e di s c o n n e c t e d w h i l e t h e c o m p l a i n t i s b e i n g in v e s t i g a t e d b y t h e u t i l i t y o r t h e I P U C . Ra t e S c h e d u l e I n f o r m a t i o n Mo s t U n i t e d W a t e r I d a h o c u s t o m e r s a r e b i l l e d u n d e r th e r a t e s c h e d u l e s h o w n o n t h e f o l l o w i n g p a g e . Ho w e v e r , s o m e c u s t o m e r s m a y b e b i l l e d u n d e r a sp e c i a l t e m p o r a r y t a r i f f . P l e a s e c a l l c u s t o m e r s e r v i c e if t h e r e a r e a n y q u e s t i o n s a b o u t t h e r a t e s c h e d u l e us e d f o r y o u r b i l l i n g . UW C a r e s Un i t e d W a t e r I d a h o h a s e s t a b l i s h e d U W C a r e s , a pr o g r a m t o h e l p l o w - i n c o m e r e s i d e n t s a n d c u s t o m e r s wh o h a v e e x p e r i e n c e d t e m p o r a r y f i n a n c i a l h a r d s h i p pa y t h e i r w a t e r b i l l s . U n i t e d W a t e r m a t c h e s co n t r i b u t i o n s m a d e t o t h e p r o g r a m b y o u r c u s t o m e r s . Yo u r d o n a t i o n t o U W C a r e s i s t a x d e d u c t i b l e , a n d 1 0 0 pe r c e n t o f y o u r d o n a t i o n g o e s t o h e l p i n g f a m i l i e s me e t t h e i r m o s t e s s e n t i a l n e e d - w a t e r . D o n a t i o n s ca n b e ma i l e d to UW C a r e s , P.O . Bo x 19 0 4 2 0 , Bo i s e , ID 8 3 7 1 9 - 0 4 2 0 . UW C a r e s i s a d m i n i s t e r e d b y t h e E I - A d a C o m m u n i t y Ac t i o n A g e n c y . T o g e t m o r e i n f o r m a t i o n o n t h e pr o g r a m a n d e l i g i b i l i t y r e q u i r e m e n t s , p l e a s e c a l l EI - A d a a t 3 7 7 . 0 7 0 0 , o r t o l l - f r e e a t 1 . 8 6 6 . 3 7 5 . 7 3 8 2 .