20190301EWCG to Suez 1-22.pdf

Norman M, Semanko,ISB #4761
PARSONS BEHLE & LATIMER
800 West Main Street, Suite 1300
Boise,Idatro 83702
Telephone: [phone]
Facsimile: 208562.4901
[e-mail]
[e-mail]
Attorneys for Intervenor Eagle Water Customer Group
BEFORE THE IDAHO PUBLIC UTILITIES COMMISSION
:i !i,!'r- - i Fll ?J iil',,\ I i rJ L
IN THE MATTER OF THE JOINT
APPLICATION OF SUEZ WATER IDAHO
AND EAGLE WATER COMPAI{Y FOR
THE ACQUISITION OF EAGLE WATER
COMPANY
cAsE NOS. SUZ-W-I8-02
EAG-W-I8-01
EAGLE WATER CUSTOMER GROUP'S
RESPONSFS TO FIRST PRODUCTION
REQUEST OF SUEZ WATER IDAHO
INC.
COMES NOW Eagle Water Customer Group ("EWCG'), by and through its attorney of
record Norman M. Semanko of the firm Parsons Behle & Latimer, and hereby responds to Suez
Water Company's First Production Request dated the 8th day of Febnrary,20l9,as follows:
EAGLE WATER CUSTOMER GROUP'S RESPONSES TO FIRST PRODUCTION
REQLJEST OF SUEZ WATER IDAHO, INC. - Page I
4849-45M-7688v3
EAGLE WATER CUSTOMER GROUP'S RESPONSES
TO FIRST PRODUCTION REQUEST OF SUEZ WATER IDAHO INC.
EAGLE WATER CUSTOMER GROUP'S RESPONSES TO FIRST PRODUCTION
REQUEST OF SUEZ WATER IDAHO, tNC. - Page 2
4M9450&76EEv3
SPONSOR(S): Shelley Brock, Janet Buschert and Jane Rohling, EWCG members.
REQUEST NO. 1: Please provide copies of any and all organizational documents
pertaining to EWCG, including (without limitation) any and dl articles of association, bylaws,
resolutions or minutes, and other documents related to EWCG's participation in this proceeding.
RESPONSE TO REQUEST FOR PRODUCTION NO. 1: EWCG is an
unincorporated nonprofit association, as defined under Idatro Code $ 30-27-rc2, and is not
required to maintairb nor does it have, articles of association, bylaws, resolutions or minutes. A
copy of EWCG's Unincorporated Nonprofit Association Agent Appointment and Employer
Identification Number are attached hereto as Bates Nos. EWCG 000001-3.
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From:..EmployerldentificationNumber,.<>
Subject: EIN For Other Entities - Assigned EIN
Date: January 8, 2019 at 6:23:35 PM MST
To: [e-mail]
Dear Janet Buschert,
The lnternal Revenue Service (lRS) has assigned the following Employer
ldentification Number to Eagle Water Customer Group:
83-3067297
The EIN shown above will identify you, your business accounts, tax
returns, and documents before the lnternal Revenue Service. The EIN is
effective immediately and can be used right away. When you are filing any
tax documents, payments, and related correspondence, it is important to
use your assigned ElN, complete name and address exactly as you have
entered into the EIN application. Any variation of information may cause a
delay in processing, result in incorrect information in your account, or
even cause you to be assigned more than one ElN.
The IRS will mail you an official notice displaying your EIN within 2-4
weeks time. Keep this notice in your permanent records as the IRS does not
generate duplicate copies. lt is issued one time only. lf you are asked to
provide your EIN (for instance, to open a bank account), simply photocopy
the official IRS EIN notice and provide it to the individual or entity
requesting this information.
lf applicable, the IRS will also inform you of any forms or returns in
which you are required to complete by mail. Please contact us by email
([e-mail]) if you have any further questions.
Thank you for your business.
Yours truly,
USGR Consultants lnc.
*The information and services provided by USGR Consultants lnc.'s
representatives and its website (www.emploveridentificationnumber.net) are
intended to provide accurate and authoritative information with regard to
the application for U.S. tax identification numbers. Any information,
advice or opinions provided by USGR Consultants lnc.'s representatives or
website are not a substitute for accounting, business, legal, tax or other
EWCG_000002
professlonal advlce or seMces. Before taklng any accountlng, business,
legal or tax action based on the informatlon provlded on our webshe or by
one of our representatives, you should consuh a business, flnanclal,
legal or tax professlonal who can provlde advlce based on your own
personal or buslness situatlon.
2
EWCG_000003
EAGLE WATER CUSTOMER GROUP'S RESPONSES
TO FIRST PRODUCTION REQUEST OF SUEZ WATER IDAHO INC.
SPONSOR(S)r Shelley Brock, Janet Buschert and Jane Rohling, EWCG members.
REQUEST N0.2: Please provide the names and business addresses of the officers and
directors of EWCG, indicate whether these persons are customers of Eagle Water Company, and
indicate which schedule or tariffunder which they take service.
RESPONSE TO REQUEST fOR PRODUCTION NO. 2: EWCG does not have
officers or directors.
EAGLE WATER CUSTOMER GROUP'S RESPONSES TO FIRST PRODUCTION
REQUEST OF SUEZ WATER IDAHO, INC. - Page 3
4E494504-76EEv3
EAGLE WATER CUSTOMER GROUP'S RESPONSES
TO FIRST PRODUCTION REQUEST OF SUEZ WATER IDAHO INC.
SPONSOR(S): Shelley Brock, Janet Buchert and Jane Rohling, EWCG members.
REQITEST NO. 3: Please describe the process by which a peson or entity is admitted to
membership in EWCG.
RESPONSE TO REQITEST FOR PRODUCTION NO. 3: As an unincorporated
nonprofit association, as defined under Idaho Code $ 30-21-102(5), EWCO members are joined
under an agreement that is oral, in a record, or implied from conduct for one or morc common,
nonprofit putposes, including opposition to the proposed acquisition of Eagle Water Company
by SI,JEZ and participation in the related PUC proceedings. EWCG membership is open to those
who share in these common, nonprofit purposes.
EAGLE WATER CUSTOMER GROUP'S RESPONSES TO FIRST PRODUCTION
REQUEST OF St EZ WATER IDAHO, tNC. - Page 4
4849450,t-?688v3
EAGLE WATER CUSTOMER GROUP'S RESPONSES
TO FrRST PRODUCTION REQUEST OF SUEZ WATER rDAHO rNC.
SPONSOR(S): Shelley Brock" Janet Buschert and Jane Rohling EWCG members.
REQUEST NO. 4: Please state the number of persons or entities who are members of
EWCG. Please indicate whether each member is a current customer of Eagle Water Company
and rurder which schedule or tariffthey take service.
RESPONSE TO REQUES? FOR PRODUCTION NO. 4: EWCG currently has
approximately 425 members, most of whom are Eagle, Water Company residential customers,
along wittr some small commercial eustomers.
EAGLE WATER CUSTOMER GROUP'S RESPONSES TO FTRST PRODUCTION
REQUEST OF SUEZ WATER IDAHO, INC. - Page 5
4849-4504-768Ev3
EAGLE WATER CUSTOMER GROUP'S RESPONSES
TO FIRST PRODUCTION REQUEST OF SUEZ WATER rDAHO rNC.
SPONSOR(S): Shelley Brock, Janet Buschert and Jane Rohling, EWCG members.
REQUEST NO. 5: Please state the number of EWCG members that also are memben of
another intervenor in this proceeding. For each, please identif which other intervenor the
EWCG member is also a member of.
RESPONSE TO REQUEST FOR PRODUCTION NO. 5: EWCG does not know who
all of the members of the other intervenors in this proceeding are and therefore cannot provide a
complete rcsponse to this request. EWCG members Shelley Brock and Jane Rohling are also
members of Citizens Allied for Integrity and Accounability ("CAIA'), in intervenor in this
matter. All EWCG membets living in Eagle are residents of the City of Eagle, also an intervenor
in this matter. Some EWCG members live in Boise and are residents of the City of Boise, also
an intervenor in this matter. EWCG is not awar€ of any of its members that also belong to
Community Action Partrership Association of Idaho C'CAPAI').
EAGLE WATER CUSTOMER GROUP'S RESPONSES TO FIRST PRODUCTION
REQUEST OF SLJEZ WATER IDAHO, INC. - Page 6
48494504-76EEv3
EAGLE WATER CUSTOMER GROUP'S RESPONSES
TO FrRST PRODUCTION REQUEST OF SUEZ WATER IDAHO INC.
SPONSOR(S): Shelley Brock, Janet Buschert and Jane Rohling, EWCG members.
REQUEST NO.6: Please describe the source of funds by which the activities of EWCG
are supported.
RESPONSE TO REQUEST FOR PRODUCTION NO. 6: EWCG is supported by
individual donations.
EAGLE WATER CUSTOMER GROUP'S RESPONSES TO FIRST PRODUCTION
REQUEST OF SUEZ WATER IDAHO, INC. - Page 7
4849-4504-7688v3
EAGLE WATER CUSTOMER GROUP'S RESPONSES
TO FIRST PRODUCTTON REQUEST OF SUEZ WATER IDAHO rNC.
SPONSOR(S): Shelley Brock, Janet Buschert and Jane Rohling, EWCG members.
REQUEST NO. 7: Please identiff the official channels of communication of EWCC.
Please indicate, specifically (but without limitation) whether posts made by the Facebook Group
named "Eagle Water Customers" are considered communications of EWCG.
RESPONSE TO REQUEST FOR PRODUCTION NO. 7: EWCG has identified its
attorney Norman M. Semanko as the contact on its press releases. EWCG posts made on
EWCG's Facebook Group page are commutications administered for EWCG by EWCG
memberc Jane Rohling, Janet Buschert, and Shelley Brock. Individual cornments posted on the
Facebook Group page are not considered communications of EWCG. EWCG identifies the
documents attached hereto as EWCG 000004-5 as official channels of communications of
EWCG, along with EWCG's Facebook Group page.
EAGLE WATER CUSTOMER GROUP'S RESPONSES TO FIRST PRODUCTTON
REQUEST OF SLJEZ WATER IDAHO, INC. - Page 8
4E49-45M-76Etv3
PRESS RELEASE
For lmmediate Release: l-18-19 Cus
EWCG Ghallenges Proposed Purchase of Eagle
Community's Water Resources by
Multinational Suez Water
IPUC Grants Non-Profit a Voice in Effottto ProtectWater Rafes
and Seruices - Rules Citizens Group Can Formally lnteruene
The ldaho Public Utilities Commission (IPUC) has formally granted a local non-profit association the right
to intervene against French-based multinational conglomerate Suez Water's application to buy a local
water syslem which has provided service to 4,200 Eagle homes and businesses for nearly half a
century. Eagle Water Customers Group (EWCG) is a growing coalition of concerned citizens formed in
direct response to the Joint Application filed by Suez and seller Eagle Water Company (EWC) in
November, 2018. ln a petition filed on December 27, EWCG asserts their members stand to be impacted
by significant rate increases resulting from the proposed acquisition, as set forth in the Joint Application.
Suez proposes astronomical rate hikes for current EWC users in order to fund the diversion of massive
volumes of water from Eagle to support future development in the arid northwest Boise foothills. Existing
Suez customers across the Boise Valley would also see rate increases to support the sale. EWCG
asserts this action would not be in the best interest of the public and would impose financial hardship on
many Eagle residents and businesses while threatening the quantity and quality of their availaUe water
and associated customer services. According to EWCG attorney Norm Semanko, "if this Joint
Application is granted rate increases would exceed 200%tor residential customers and 300% for
commercial customers, in just three years. This threatens to impose considerable 'rate shock' on Eagle
Water customers and could also impact service to customers and other aspects of the public interest.'
On January 12 an overflow crowd of concerned citizens packed the Eagle Library where EWCG
organizers and Mr. Semanko shared details and answered questions about the IPUC process and how
to most effectively oppose the sale. Many in the crowd voiced their alarm that Suez's already steep rates
would climb even higher with this sale. Some were disturbed that a lot of senior water rights would be
lost to a foreign company if the application is approved. lt was noted that a multitude of public comments
about Suez on the IPUC website highlight unreasonably high rates and poor customer service from a
company that focuses more on corporate profits and protecting the interests of shareholders than on
taking care of their customers.
EWCG members will attend the Eagle Cig Council meeting at Eagle City HallTuesday, January 22, at6
pm to voice their support for purchase of EWC by the city and to hear discussion of the 2008 lntertie
Agreement which details the Right of First Refusal between the City of Eagle and Eagle Water
Company. The press is encouraged to attend.
A scheduling conference has also been set for January 30 between IPUC staff and the attorneys for
EWCG and other intervenors in the case.
EWCG is an unincorporated ldaho non-profit made up of ratepayers, taxpayers and concerned citizens
including EWC customers who have come together to oppose the sale of this community's most vital
natural resource to a foreign based for-profit corporation.
For additional information please contact:
Norman M. Semanko
Parsons Behle & Latimer
800 West Main Street, Suite 1300, Boise, ldaho 83702
(208) 863-7e21
,1,3o
EWCG_000004
PRESS RELEASE
For lmmedlete Release: 1-2G19
Eagle Water Customer Group Challenges The Proposed Purchase Of Eagle
Commun:tys Water Resources By Muttinational suez Water
The ldaho Publlc Utilities Commisslon Rules The Cltlzens Group Can Formally lntervene-
It Grents A Voice To The NorProftt Efforts ln Protectlng Water Rates And Services
The ldaho Public UtlUtles Commission (IPUC) has formally granted a local non-profit association the
right to intervene agalnst French-based multinatlonal conglomerate Suez Wate/s apptication to buy a
local water system and all water rights. The local water system has provlded servlce to 4,200 Eagle
homes and businesses for nearly half a century. Eagle Water Customerc Group (ElirCG) ls a growing
coalition oF concerned citizens formed in direct response to the Joint Appllcation fited by Suez and the
seller Eagle Water Company (EWq in November. ln a petition filed on December 27, EWCG asserts
their members stand to be impacted by dgnificant rate lncreases and terms resultlng from the
proposed acquisition, as set forth ln the JolntApplication.
The proposed plan dlverts a massive volume of Eagte wetl water to future devetopments ln the arid
northwest Boise Foothills, instead of creating new sources of water. ln order to fund the diverslon of
massive volumes of water out of Eagle, Suez is requesting IPUC permlsslon for astronomical rate hikes
from current custohers. Exlstlng Suez customerc across the Bolse Va[ley would also see rate
increases to support the sale.
EWCG asserls this actlon is not in the best interest of the pubtlc tt woutd impose financial hardship on
many Eagle residents and businesses while threatening the quantiU, quaUty and customer seMce for
their water suppty. According to a report presented to the CiW of Eagle by Tim Farrell From Mountain
Water Works, lf this application is granted by the IPUG the rates will increase 325% in the winter,
when water usage is low and412%in the summer, when water usage is hlgh, comparlng price per
ga[on rates. Due to the locatlon, most of the residents inigate with city water, so the price change
wilt tikely reduce the lush landscape in Eagte.
On January 12s an overftow crowd of concerned cltizens packed Eagl,e Library to discuss concerns
about the sale and how to oppose the sale. The pubtic concerns lnctuded: steep rate increases, loosing
water rights, adding ground water to wetl water requiring chlorine, [osing water rights to a foreign
company, going trom a water company that focuses on the community to one that focuses on the
bottom line. Many people posted their comments on the IPUC website, hightighting Suez's poor
customer service, stating Suez only focuses on corporate profft and not the community interests.
EWCG members will be attending the Eagte Gty Council meeting at Eagle CIU Hatl this Tuesday,
January 22, at6 pm to voice their support for the Clty of Eagle to purchase the Eagle Water Company.
The EWCG members are ancious to hear about the 2008 agreement between the City of Eagle and the
Eagle Water Company which details the First Right of Refusal between the Gty of Eagle and the Eagte
Water Company. Tte press ls encouraged to attend. A schedullng conference has been set for
January 30. The conference wltl include IPUC staFF, attorneys for EWCG and other intervenors in the
case.
EWCG ls an unincorporaLed ldaho non-profit made up of ratepayers, taxpayes and concerned cltizens
including EWC customers who have come together to oppose the sate of this community's mostvltat
natural resource to a foreign based for-proflt corporation.
For addlUonal inFormation please contact:
Norman M. Semanko
Parsons Behle & Latimer
800 West Maln Street, Suite 1300, Boise, ldaho 83702
[phone]
EWCG-000005
EAGLE WATER CUSTOMER GROUP'S RESPONSES
TO FIRST PRODUCTTON REQUEST OF SUEZ WATER IDAHO INC.
SPONSOR(S): Shelley Brock, Janet Buschert and Jane Rohling, EWCG members.
REQUEST NO. E: Please state whether the flyers attached as Exhibit I and Exhibit2 are
official communications of EWCG.
RESPONSE TO REQT EST FOR PRODUCTION NO. 8: Yes. EWCG turther
identifies the documents attached hercto as Bates Nos. EWCG 00000G9 as offrcial
communications of EWCG.
EAGLE WATER CUSTOMER GROUP'S RESPONSES TO FIRST PRODUCTION
REQUEST OF SIrEZ WATER IDAHO, INC. - Page 9
4E49-4504-7688v3
o13C)
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tftl
st Cus Concerned
about changes
coming to Eagle
Water Company
Customers?
foin the crowd!
Get the facts from Attorney Norm Semanko
and find out how you can get involved.
SATURDAY, |ANUARY 12, 10:00 AM - 12:00 PM
Eagle Public Library meeting room
Cet the facts from attorney Norm Semanko and find out how you can help
stop this loss of local control over our most precious, irreplaceable natural
resource!
French-based multinational for-profit Suez Water has applied to the ldaho
Public Utilities Commission (IPUC) to purchase the Eagle Water Company.
lf they are successful rates will skyrocket by as much as 200-300% for
thousands of Eagle residents and businesses. Other Suez customers across
the Boise Valley will also see increases to pay for the diversion of massive
volumes of Eagle's water for proposed northwest Boise development! This
threatens not only the cost of our water but the quality and quantity of that
resource and of the customer service associated with it.
We are forming a coalition to stop this sale and have retained the services
of experienced water attorney Norm Semanko to do just that. We have
already been appointed intervenors by the IPUC - a major first step - but
we need your help moving forward. Come to this meeting to learn how
you can become involved!
Please join our Facebook group to stay informed:
w w w.f ac eboo k.co m / g ro u ps/ E agl eW ate rC u sto m e r s/
The Eagle Water Customers Croup is a nonprofit grassrools organization formecl
specifically ta track and provide input inlo the ldaho Public Utilities Commission's
process regarding the proposed sale of Eagle Waler CgX166 OOOOO6
Eagle's Water - A Vital Community
Resource We Can't Afford To Sell
Help us keep it under local control!
Situation: After decades of quality water service Eagle Water Company (EWC) - which serves 4,200 Eagle homes and
businesses - has decided to sell their water rights and system.
French-based multinational for-profit corporation Suez Water is attempting to purchase this crucial utility system -
with a stated goal being to divert water from Eagle to support proposed northwest Boise foothills development. They
intend to fund this takeover by hiking rates for customers in the impact area by as much as 200 -300ot6, while also
increasing rates for existing Suez customers across the valley.
Suez has a D- rating with the Better Business Bureau and a reputation for extremely poor customer service and
maintenance, heavy chemicalization of their water and massive rate hikes in municipalities across the US.
Eagle Water Customer Group (EWCG) is an unincorporated non-profit association formed specifically to participate in
the ldaho Public Utilities Commission (IPUC) process as advocates for maintaining local control and stable, affordable
rates for our most critical natural resource. This coalition includes Eagle residents and Suez customers across the valley
who will be impacted by the projected rate increases as well as other citizens who simply object to a foreign company
coming in to take control of our utilities strictly for profit.
Attorney Norm Semanko has generously agreed to represent EWCG on a contingency basis through the IPUC process
Thanks to his excellent work, we have already been granted approval to intervene, which is an important first step.
What you can do to help:
Join our Facebook page - there is strength in numbers and this is the best way to keep up with
developments as they occur httos://www.facebook.com/srouos/EasleWaterCustomers/
Submit written comments to the IPUC detailing why you object to Suez buying EWC and asking that the
IPUC hold a meeting in Eagle allowing public testimony (Case number: SUZ-W-18-02)
https://www. puc.idaho.gov/forms/casecomment.aspx
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Contact local media to tell them what's happening and why you object
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Write letters to the editor and Op-Ed's about the situation
Donate to EWCG to support printing costs, mailings, etc. Donations made payable to EaBle Water
Customer Group can be sent to Janet Buschert at 235 W. Floating Feather Rd. in Eagle
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Sign up on our contact sheet so we can keep you informed as we move forward
Contact Eagle City Council to let them know you support their efforts to buy Eagle Water Company
http://www.citvofeaele.orslFormCenter/Contact-Us-11/Contact-the-Citv-59
a
a Spread the word to others who may be interested in joining this growing coalition
Let us know what other skills & resources you may have to contribute to our efforts
EWCG 000007
Eagle's Water - A Vital Community
Resource We Can't Afford To Sell
Help us keep it under locol control!
Situation: After decades of quality water service Eagle Water Company (EWC)-which serves 4,200 Eagle homes and
businesses-has decided to sell their water rights and system.
French-based multinational for-profit corporation Suez Water is attempting to purchase this crucial utility system-
with a stated goal being to divert water from Eagle to support proposed northwest Boise foothills development. They
intend to fund this takeover by hiking rates for customers in the impact area by as much as 200-300%, while also
increasing rates for existing Suez customers across the valley.
Suez has a D- rating with the Better Business Bureau and a reputation for extremely poor customer service and
maintenance, heavy chemicalization of their water and massive rate hikes in municipalities across the US.
Eagle Water Customer Group (EWCG) is an unincorporated non-profit association formed specifically to participate in
the ldaho Public Utilities Commission (IPUC) process as advocates for maintaining local control and stable, affordable
rates for our most critical natural resource. This growing coalition includes Eagle residents and Suez customers across
the valley who will be impacted by the projected rate increases as well as other citizens who simply object to a foreign
company coming in to take control of our utilities strictly for profit.
Attorney Norm Semanko has generously agreed to represent EWCG on a contingenry basis through the IPUC process.
Thanks to his excellent work, we have already been granted approval to intervene, which is an important first step.
What you can do to help:
Attend the Eagle City Council Meeting Tuesday, January 22, at 5 pm to show your
support for the city purchasing EWC instead of Suez and to learn details of the city's
Right of First Refusal Agreement with EWC.
Submit written comments to the IPUC detailing why you object to Suez buying EWC and asking that the IPUC
hold a meeting in Eagle allowing public testimony (Case number: SUZ-W-18-02).
httos://www. ouc. ida ho.eov/forms/casecomment.asox
Join our Facebook page-there is strength in numbers and this is the best way to keep up with developments as
they occur. https://www.facebook.com/erou os/EasleWaterCustomers/
Donate to EWCG to support printing costs, mailings, etc. Donations made payable to Eagle Water
Customer Group can be sent to Janet Buschert at 235 W. Floating Feather Rd., Eagle, lD 83616.
o
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Email Jane Rohling at [e-mail] to get on our contact list so we can keep you informed.
Contact local media, write letters to the editor and Op-Ed's about the situation
Spread the word to other homeowners, HOA leaders, businesses, private well owners, current EWC and Suez
customers-all of whom could be negatively impacted by Suez taking ownership of this critical water system.
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EWCG 000008
-
IrI
Eagle's Water - A Vital Community
Resource We Can't Afford To Sell
Help us keep it under local control!
Situation: After decades of quality water service Eagle Water Company (EWC) - which serves 4,200 Eagle homes and
businesses - has decided to selltheir water rights and system.
French-based multinational for-profit corporation Suez Water is attempting to purchase this crucial utility system -
with a stated goal being to divert water from Eagle to support proposed northwest Boise foothills development. They
intend to fund this takeover by hiking rates for customers in the impact area by as much as 200 - 3@%, while also
increasing rates for existing Suez customers across the valley.
Suez has a reputation for poor customer service, heavy chemicalization of their
water and excessive rate hikes in municipalities across the country. A 2010 Food &
Water Watch report, "Suez Environment's Poor Record in the U.S.," documents
decades of problems resulting in several major cities cancelling Suez contracts.
January 30
Eagle Water Customer Group (EWCGI is an unincorporated non-profit association
formed specifically to participate in the ldaho Public Utilities Commission (IPUC)
process as advocates for maintaining local control and stable, affordable rates for
our most critical natural resource. This coalition includes Eagle residents and Suez
customers across the valley who will be impacted by the projected rate increases as
well as other citizens who simply object to a foreign company coming in to take
control of our utilities strictly for profit.
Attorney Norm Semanko has generously agreed to represent EWCG on a
contingency basis through the IPUC process. Thanks to his excellent work, we have
already been granted approval to intervene, which is an important first step.
scheduling conference
has been set for the
!PUC attorney and
staff, and the attorneys
for the other parties,
including EWCG.
We'llshare new
developments on our
Facebook group page
as soon as we hear
from our attorney.
What you can do to help:
Submit written comments to the IPUC detailing why you object to Suez buying EWC and asking that the
IPUC hold a meeting in Eagle allowing public testimony (enter case number: SUZ-W-18-02)
www. puc. idaho.gov/forms/casecomment.aspx
Join our Facebook page and email list to learn more and keep abreast of developments in the case.
there is strength in numbers and knowledge! www.facebook.com./erouos/EasleWaterCustomers,/
EmailJane Rohling at [e-mail] to get on our contact list.
Contact local media to tell them what's happening and why you object and send Op-Ed's and letters to the
editor about the situation in Treasure Valley publications.
Donate to EWCG to support printing costs, mailings, etc. Donations made payable to Eagle Water
Customer Group can be sent to Janet Buschert at 235 W. Floating Feather Rd. in Eagle
Volunteer: Let us know what other skills & resources you may have to contribute to our efforts.
Spread the word to others who may be interested in joining this growing coalition.
EWCG_000009
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7
EAGLE WATER CUSTOMER GROUP'S RESPONSES
TO FIRST PRODUCTION REQUEST OF SUEZ WATER IDAHO INC.
SPONSOR(S): Shelley Brock, Janet Buschert and Jane Rohling, EWCG members.
REQIJEST NO. 9: Please state whether board memberc or officers of EWCG have
communicated with Homeowners Associations or similar organizations to request that they
refise to meet with SUEZ to discuss its proposed acquisition of Eagle Water Company assets, or
have directed any members of EWCG to make such rcquests to these organizations.
RESPONSE TO REQUEST FOR PRODUCTION NO. 9: No. EWCG has no board
members or officers.
EAGLE WATER CUSTOMER GROUP'S RESPONSES TO FIRST PRODUCTION
REQUEST OF SUEZ WATER IDAHO, INC. - Page 10
4849-4504-7688v3
EAGLE WATER CUSTOMER GROUP'S RESPONSES
TO FIRST PRODUCTION REQUEST OF SUEZ WATER rDAHO rNC.
SPONSOR(S)I Shelley Brock, Janet Buschert and Jane Rohling, EWCG members.
REQUEST NO. l0: Please provide copies of any informational materials, pamphlets,
statements, or other communications that EWCG has published to its members or to the public
regarding the subject matter of this proceeding.
RESPONSE TO REQT EST FOR PRODUCTION NO. 10: EWCG identifies the
documents attached hereto as Bates Nos. EWCG_000004-9, EWCG's Facebook Group page
(excluding individual posts), see , and
EWCG's Nextdoor notificatioru see httos://ios.nextdoor.com/eventdid/eagle/eagle-water-
customers-crouFmeeting-with-norm-semanko-2661820. as communications distributed by or on
behalf of EWCG.
EAGLE WATER CUSTOMER GROUP'S RESPONSES TO FIRST PRODUCTION
REQUEST OF SUEZ WATER IDAHO, INC. - Page l l
4849.{5O4-7688v3
PRESS RELEASE
For lmmediate Release: 1-18-19
EWCG Challenges Proposed Purchase of Eagle
Community's Water Resources by
Multinational Suez Water
11
ca
IPUC Grants Non-Profit a Voice in Effortto ProtectWater Rates
and Services - Rules Citizens Group Can Formally lnteruene
The ldaho Public Utilities Commission (IPUC) has formally granted a local non-profit association the right
to intervene against French-based multinational conglomerate Suez Water's application to buy a local
water system which has provided service to 4,200 Eagle homes and businesses for nearly half a
century. Eagle Water Customers Group (EWCG) is a growing coalition of concerned citizens formed in
direct response to the Joint Application filed by Suez and seller Eagle Water Company (EWC) in
November, 2018. ln a petition filed on December 27, EWCG asserts their members stand to be impacted
by significant rate increases resulting from the proposed acquisition, as set forth in the Joint Application.
Suez proposes astronomical rate hikes for current EWC users in order to fund the diversion of massive
volumes of water from Eagle to support future development in the arid northwest Boise foothills. Existing
Suez customers across the Boise Valley would also see rate increases to support the sale. EWCG
asserts this action would not be in the best interest of the public and would impose financial hardship on
many Eagle residents and businesses while threatening the quantity and quality of their available water
and associated customer services. According to EWCG attorney Norm Semanko, "if this Joint
Application is granted rate increases would exceed 200o/o for residential customers and 300% for
commercial customers, in just three years. This threatens to impose considerable'rate shock'on Eagle
Water customers and could also impact service to customers and other aspects of the public interest."
On January 12 an overflow crowd of concerned citizens packed the Eagle Library where EWCG
organizers and Mr. Semanko shared details and answered questions about the IPUC process and how
to most effectively oppose the sale. Many in the crowd voiced their alarm that Suez's already steep rates
would climb even higher with this sale. Some were disturbed that a lot of senior water rights would be
lost to a foreign company if the application is approved. lt was noted that a multitude of public comments
about Suez on the IPUC website highlight unreasonably high rates and poor customer service from a
company that focuses more on corporate profits and protecting the interests of shareholders than on
taking care of their customers.
EWCG members will attend the Eagle City Council meeting at Eagle City Hall Tuesday, January 22, al6
pm to voice their support for purchase of EWC by the city and to hear discussion of the 2008 lntertie
Agreement which details the Right of First Refusal between the City of Eagle and Eagle Water
Company. The press is encouraged to attend.
A scheduling conference has also been set for January 30 between IPUC staff and the attorneys for
EWCG and other intervenors in the case.
EWCG is an unincorporated ldaho non-profit made up of ratepayers, taxpayers and concerned citizens
including EWC customers who have come together to oppose the sale of this community's most vital
natural resource to a foreign based for-profit corporation.
For additional information please contact:
Norman M. Semanko
Parsons Behle & Latimer
800 West Main Street, Suite 1300, Boise, ldaho 83702
[phone]
EWCG_o00004
PRESS RELEASE
For lmmedlate Release: 1-2G19
Eagle Water Customer Group Challenges The Proposed Purchase Of Eagle
Community's Water Resources By Multinational suez Water
The ldaho Public Utilities Commission Rules The Cltlzens Group Can Formatly lntervene -
It Grants A Voice To The Non-Profit Efforts ln Protecting Water Rates And Services
The ldaho Pubtlc UtiUties Commission (lPUq has tormally granted a local non-profit association the
right to intervene agalnst French-based multinational conglomerate Suez Wate/s appllcation to buy a
local water system and all water rights. The loca] water system has provided servlce to 4,200 Eagle
homes and businesses for nearly half a century. Eagle Water Customers Group (EWCG) is a growing
coalition of concerned citizens formed in direct response to the Joint Application filed by Suez and the
seller Eagle Water Company (EWg in November. ln a petition fited on December 27,fltlCG asserts
their members stand to be impacted by significant rate increases and terms resulting From the
proposed acquisition, as set forth in the Joint Application.
The proposed plan diverts a massive volume of Eagle we[[ water to future devetopments in the arid
northwest Boise foothitts, instead of creating new sources of water. ln order to tund the diversion of
masslve volumes of water out oF Eaglq Suez is requesting IPUC permission forastronomicaI rate hikes
from current customers. Existlng Suez customers across the Boise Va[ey woutd also see rate
increases to support the sate.
EWCG asserts this acUon is not in the best interest of the public !t woutd impose financlal hardship on
many Eagle residents and businesses whiJe threatening the quantlty, quality and customer seMce for
thelr water suppty. According to a report presented to the City oF Eagle byTlm Farrell from Mountain
Water Works, iF this applicaUon ls granted by the IPUC, the rates will increase 325% ln the winter,
when water usage is low and 412% in the summer, when water usage is high, comparing price per
galton rates. Due to the location, most oF the residents irrigate with city water, so the price change
wilt likety reduce the lush [andscape in Eagle.
On January 12h an overflow crowd of concerned citizens packed Eagle Library to discuss concerns
about the sale and how to oppose the sale. The pubUc concerns included: steep rate increases, loosing
water rights, adding ground water to wetl water requiring chlorine, losing water rights to a foreign
company, going from a water company that focuses on the community to one that focuses on the
bottom [ine. Many peopte posted their comments on the IPUC website, hightighting Suez's poor
customer service, statlng Suez onty focuses on corporate profit and not the community interests.
EWCG memberswitl be attending the Eagte City Council meeting at Eagte City Halt thisTuesday,
January 22, at6 pm to voice their support for the City of Eagle to purchase the Eagle Water Company.
The EWCG members are ancious to hear about the 2008 agreement between the City of Eagle and the
Eagte Water Company which detaits the First Right of ReFusa[ between the City of Eagle and the Eagle
Water Company. The prese is encouraged to attend. A scheduling conference has been set for
January 30. The conterence witl inctude IPUC stafF, attorneys for ElnlCG and other intervenors in the
case.
EWCG is an unincorporated ldaho non-profit made up of ratepayers, taxpayers and concerned citizens
including EWC customers who have come together to oppose the sale of this community's most vital
natural resource to a foreign based tor-profit corporation.
For additional information please contact:
Norman M. Semanko
Parsons Behle & Latlmer
800 West Main Street, Suite 1300, Boise, ldaho 83702
(208) 863-7e21
EWCG_o00005
oilo
q)tsao(g
Ur
Cus Concerned
about changes
coming to Eagle
Water Company
Customers?
foin the crowd!
Cet the facts from Attorney Norm Semanko
and find out how you can get involved.
SATURDAY, f ANUARY 12, 10:00 AM - 12:00 PM
Eagle Public Library meeting room
Cet the facts from attorney Norm Semanko and find out how you can help
stop this loss of local control over our most precious, irreplaceable natural
resource!
French-based multinational for-profit Suez Water has applied to the ldaho
Public Utilities Commission (IPUC) to purchase the Eagle Water Company.
lf they are successful rates will skyrocket by as much as 200-300% for
thousands of Eagle residents and businesses. Other Suez customers across
the Boise Valley will also see increases to pay for the diversion of massive
volumes of Eagle's water for proposed northwest Boise development! This
threatens not only the cost of our water but the quality and quantity of that
resource and of the customer service associated with it.
We are forming a coalition to stop this sale and have retained the services
of experienced water attorney Norm Semanko to do just that. We have
already been appointed intervenors by the lPUC - a major first step - but
we need your help moving forward. Come to this meeting to learn how
you can become involved!
Please join our Facebook group to stay informed:
w ww.f ac eboo k. co m / g ro u p s/ E agl eW ate r C u sto me r s/
The Eagle Water Cuslomers Croup is a nonprofil g,rassrools organization iormed
specifically to track and provide input into the ldaho Public Utilities Commission's
process regarding the proposed sale of Eag,le Water CSWU6 OOOOO6
Eagle's Water - A Vital Community
Resource We Can't Afford To Sell
Help us keep it under local control!
Situation: After decades of quality water service Eagle Water Company (EWC) - which serves 4,200 Eagle homes and
businesses - has decided to sell their water rights and system.
French-based multinational for-profit corporation Suez Water is attempting to purchase this crucial utility system -
with a stated goal being to divert water from Eagle to support proposed northwest Boise foothills development. They
intend to fund this takeover by hiking rates for customers in the impact area by as much as 200 -3OOyo, while also
increasing rates for existing Suez customers across the valley.
Suez has a D- rating with the Better Business Bureau and a reputation for extremely poor customer service and
maintenance, heavy chemicalization of their water and massive rate hikes in municipalities across the US.
Eagle Water Customer Group (EWCGI is an unincorporated non-profit association formed specifically to participate in
the ldaho Public Utilities Commission (IPUC) process as advocates for maintaining localcontroland stable, affordable
rates for our most critical natural resource. This coalition includes Eagle residents and Suez customers across the valley
who will be impacted by the projected rate increases as well as other citizens who simply object to a foreign company
coming in to take control of our utilities strictly for profit.
Attorney Norm Semanko has generously agreed to represent EWCG on a contingency basis through the IPUC process.
Thanks to his excellent work, we have already been granted approval to intervene, which is an important first step.
What you can do to help:
Join our Facebook page - there is strength in numbers and this is the best way to keep up with
developments as they occur
Submit written comments to the IPUC detailing why you object to Suez buying EWC and asking that the
IPUC hold a meeting in Eagle allowing public testimony (Case number: SUZ-W-18-02)
htt os://www. ouc. idaho.sov/forms/casecomment.asox
a
a
a
a
a
Contact local media to tell them what's happening and why you object
Write letters to the editor and Op-Ed's about the situation
Donate to EWCG to support printing costs, mailings, etc. Donations made payable to Eagle Water
Customer Group can be sent to Janet Buschert at 235 W. Floating Feather Rd. in Eagle
a
a
Sign up on our contact sheet so we can keep you informed as we move fonruard
Contact Eagle City Council to let them know you support their efforts to buy Eagle Water Company
http://www.citvofeaele.orslFormCenter/Contact-Us-11/Contact-the-Citv-59
a Let us know what other skills & resources you may have to contribute to our efforts
a Spread the word to others who may be interested in joining this growing coalition
EWCG_000007
Eagle's Water - A Vital Community
Resource We Can't Afford To Sell
Help us keep it under local control!
Situation: After decades of quality water service Eagle Water Company (EWC)-which serves 4,200 Eagle homes and
businesses-has decided to sell their water rights and system.
French-based multinational for-profit corporation Suez Water is attempting to purchase this crucial utility system-
with a stated goal being to divert water from Eagle to support proposed northwest Boise foothills development. They
intend to fund this takeover by hiking rates for customers in the impact area by as much as 200-300%, while also
increasing rates for existing Suez customer across the valley.
Suez has a D- rating with the Better Business Bureau and a reputation for extremely poor customer service and
maintenance, heavy chemicalization of their water and massive rate hikes in municipalities across the US.
Eagle Water Customer Group (EWCG) is an unincorporated non-profit association formed specifically to participate in
the ldaho Public Utilities Commission (IPUC) process as advocates for maintaining local control and stable, affordable
rates for our most critical natural resource. This growing coalition includes Eagle residents and Suez customers across
the valley who will be impacted by the projected rate increases as well as other citizens who simply object to a foreign
company coming in to take control of our utilities strictly for profit.
Attorney Norm Semanko has generously agreed to represent EWCG on a contingency basis through the IPUC process.
Thanks to his excellent work, we have already been granted approval to intervene, which is an important fimt step.
What you can do to help:
Attend the Eagle City Council Meeting Tuesdan January 22, at 6 pm to show your
support for the city purchasing EWC instead of Suez and to learn details of the city's
Right of First Refusal Agreement with EWC.
Submit written comments to the IPUC detailing why you object to Suez buying EWC and asking that the IPUC
hold a meeting in Eagle allowing public testimony (Case number: SUZ-W-18-02).
htt os ://www. puc. ida ho.eov/forms/casecom ment.asox
Join our Facebook pate-there is strength in numbers and this is the best way to keep up with developrnents as
they occur. httos://www.facebook.com/groups/EasleWaterCustomers/
Donate to EWCG to support printing costs, mailings, etc. Donations made payable to Eagle Water
Customer Group can be sent to Janet Buschert at 235 W. Floating Feather Rd., Eagle, ID 83615.
EmailJane Rohling at [e-mail] to get on our contact list so we can keep you informed.
a
a
Contact local media, write letters to the editor and Op-Ed's about the situation.
Spread the word to other homeowners, HOA leaders, businesses, private well owners, current EWC and Suez
customers-all of whom could be negatively impacted by Suez taking ownership of this critical water system.
EWCG_000008
o
a
a
a
Cus
Eagle's Water - A Vital Community
Resource We Can't Afford To Sell
Help us keep it under local control!
Situation: After decades of quality water service Eagle Water Company (EWC) - which serves 4,200 Eagle homes and
businesses - has decided to sell their water rights and system.
French-based multinational for-profit corporation Suez Water is attempting to purchase this crucial utility system -
with a stated goal being to divert water from Eagle to support proposed northwest Boise foothills development. They
intend to fund this takeover by hiking rates for customers in the impact area by as much as 200 -3OO%, while also
increasing rates for existing Suez customers across the valley.
Suez has a reputation for poor customer service, heavy chemicalization of their
water and excessive rate hikes in municipalities across the country. A 2010 Food &
Water Watch report, "Suez Environment's Poor Record in the U.S.." documents
decades of problems resulting in several major cities cancelling Suez contracts.January 30
Eagle Water Customer Group (EWCG) is an unincorporated non-profit association
formed specifically to participate in the ldaho Public Utilities Commission (IPUC)
process as advocates for maintaining local control and stable, affordable rates for
our most critical natural resource. This coalition includes Eagle residents and Suez
customerc across the valley who will be impacted by the projected rate increases as
well as other citizens who simply object to a foreign company coming in to take
control of our utilities strictly for profit.
Attorney Norm Semanko has generously agreed to represent EWCG on a
contingency basis through the IPUC process. Thanks to his excellent work, we have
already been granted approvalto intervene, which is an important first step.
scheduling conference
has been set for the
IPUC attorney and
staff, and the attorneys
for the other parties,
including EWCG.
We'llshare new
developments on our
Facebook group page
as soon as we hear
from our attorney.
What you can do to help:
Submit written comments to the IPUC detailing why you object to Suez buying EWC and asking that the
IPUC hold a meeting in Eagle allowing public testimony (enter case number: SUZ-W-18-02)
www. puc. ida ho. eovlforms/casecomment.asox
Join our Facebook page and email list to learn more and keep abreast of developments in the case.
there is strength in numbers and knowledgel www.facebook.com/erouos/EasleWatercustomers/
EmailJane Rohling at [e-mail] to get on our contact list.
Contact local media to tell them what's happening and why you object and send Op-Ed's and letters to the
editor about the situation in Treasure Valley publications.
Donate to EWCG to support printing costs, mailings, etc. Donations made payable to Eatle Water
Customer Group can be sent to Janet Buschert at 235 W. Floating Feather Rd. in Eagle
a
a
Volunteer: Let us know what other skills & resources you may have to contribute to our efforts.
a
a
a
a
Spread the word to others who may be interested in joining this growing coalition.
EWCG_000009
EAGLE WATER CUSTOMER GROUP'S RESPONSES
TO FIRST PRODUCTION REQUEST OF SUEZ WATER IDAHO INC.
SPONSOR(S): Shelley Brcck, Janet Buschert and Jane Rohling, EWCG members.
REQUEST NO. 11: Does EWCG contend that the rate incrcases proposed by SUEZ in
the Joint Application are higher than any rate increases that would be necessary if the City of
Eagle acquired Eagle Water Company? If so, please describe, in detail, the factual basis for this
position and provide any and all relevant analyses, studies, or other documents supporting this
position.
RESPONSE TO REQUEST FOR PRODUCTION NO. ll: Yes. EWCG has no
knowledge or information indicating that the City of Eagle would raise the existing Eagle Water
Company rates by more than 200% for residential customers and more than 300% for
commercial customers within 3 years, like SUEZ has proposed to do.
EAGLE WATER CUSTOMER GROUP'S RESPONSES TO FIRST PRODUCTION
REQUEST OF SUEZ WATER IDAHO, INC. - Page 12
4849-{$4-7688v3
EAGLE WATER CUSTOMER GROUP'S RESPONSES
TO FrRST PRODUCTTON REQUEST OF SUEZ WATER IDAHO INC.
SPONSOR(S): Shelley Brock, Janet Buschert and Jane Rohling, EWCG members.
REQUEST NO. 12: Please identify and describe, in detail, the "other aspects of the
public interesf' that you contend could be impacted by the Joint Application as stated in
EWCG's Petition to Intervene. Please also describe EWCG's position on how the Joint
Application would impact aspects of the public interest, and provide any and all relevant
analyses, studies, or other documents supporting this position.
RESPONSE TO REQUEST FOR PRODUCTION NO. 12: SUEZ's proposal to ship
Eagle Water Company's supply to other parts of SUEZ's service area, to require people to drink
chlorinated surface water, to force the acquisition of Eagle Water Company notrvithstanding the
City of Eagle's contactual right of first refusal, to wrest away local control, and to impose "rate
shock" on existing residents and businesses through its proposed rate hikes are all contrary to the
public interest. Without limitation, EWCG also incorporates and adopts all of the public interest
grounds included in the public comments submitted in this matter, which are posted on the
PUC's website, in opposition to the SUEZ proposal, and also reserves the right to assert
additional public interest grounds as they are discovered in these proceedings.
EAGLE WATER CUSTOMER GROUP'S RESPONSES TO FIRST PRODUCTION
REQLJEST OF SUEZ WATER IDAHO, INC. - Page 13
4E494504-7688v3
EAGLE WATER CUSTOMER GROUP'S RESPONSES
TO FIRST PRODUCTION REQUEST OF'SUEZ WA,TER IDAHO INC.
SPONSOR(S): Shelley Brock, Janet Buschert and Jane Rohling, EWCG members.
REQT EST NO. 13: Has EWCG asserted to its members or to the public that'bne of the
biggest complaints ... that existing Suez customers have is the taste (and even the smell) of their
weter because of all of the chemicals Suez adds to the water?" If so, please describe, in detail,
the factual basis for this assertion and provide all relevant analyses, studies, communications, or
other documents supporting this position. Please also identifr all persons to whom you attribute
such complaints.
RESPONSE TO REQLIEST FOR PRODUCTION NO. 13r EWCG is not aware of the
source of the quote 'bne of the biggest complaints . . . that existing Suez customers have is the
taste (and even the smell) of their water because of all of the chemicals Suez adds to the water,"
nor does the request identiff the source. EWCG is therefore without sufficient knowledge to
respond to this specific request. EWCG is aware, however, of concerns with the taste, smell and
appearance of water supplied by SUEZ, as reported in local news stories and public comments
submitted to the PUC in this matter.
EAGLE WATER CUSTOMER GROUP'S RESPONSES TO FIRST PRODUCTION
REQUEST OF SUEZ WATER IDAHO, INC. - Page 14
4E494504-76EEv3
EAGLE WATER CUSTOMER GROUP'S RESPONSES
TO FrRST PRODUCTION REQUEST OF SUEZ WATER IDAHO rNC.
SPONSOR(S): Shelley Brock, Janet Busehert and Jane Rohling, EWCG members.
RBQITEST NO. 14: Has EWCG asserted that *Suez has a D- rating with the Better
Business Burcau and a reputation for extnemely poor cruilomer service and maintenance, heavy
chemicalization of their water and massive rate hikes in municipalities acro$ the US?' Please
see Exhibit 2. If so, please describe, in detail, the factual bases for each of these assertions and
provide all relevant analyses, studies, communications, or other documents supporting these
assertions.
RESPONSE TO REQITEST trOR PRODUCTION NO. 14: Yes. EWCG identifies the
documents attached hereto as Bates Nos. EWCG_000010-20 in response to this rcquest.
EAGLE WATER CUSTOMER GROUP'S RESPONSES TO FIRST PRODUCTION
REQUEST OF SUEZ WATER IDAHO, INC. - Page 15
48494504-768Ev3
Suez Water ldaho. Inc. I Conrplaints I Better Business Bureau@ Profile
Complaints
Suez Water ldaho, lnc.
Page I of2
I AZae W Victory Rd
Boise,lD 83709-4165
O http://www.mvsuezwat
er.com/
E Emailthis Business
J l2oal362-7304
Better Business Bureau'
Home > ldaho > Boise > Utilitv Water Company > Suez Water ldaho. lnc. > Complaints
ComplaintType:Billing/Collection lssues Status:Answered
04t0612017
Jan 2017 I received my water bill and it was $66.13 which was $28.05 higher than
the highest bill in the last 7 years during the same time frame. I paid the bill thinking
it was a lot higher, but had thought maybe they had raised the rate per unit or
something. Then I got my March 2017 bill and it is exactly 3 times more than normal
$109.34. The previous years had been around $35 for 2 months. I opened the water
cover and found that the meter was counting sporadic numbers then it would stop
and start again for no reason. I finally shut the water valve off and it made the meter
stop, when lturned the water back on the meter began working correctly and has
been working correctly for 3 days now. I called SUEZ and they are unwilling to
change the bill as they said I must have had a leak, even though the technician
came out a left a card stating it didn't have a leak. I had contacted the company 3
times to check into the problem and they told me that they would send sorneone to
my ho...
w25/2017
ComplaintType:Billing/Collection lssues Status:Answered
Complaint Details Unavailable
https://wu"rv.bbb.org/us/id/boise/profile/utility-water-company/suez-rvater-idaho-inc- l 296-EWCG OOOOzil4t20r910
Suez Water ldaho, Inc. lComplaints I Better Business Bureau@ Profile PageZ of?
@ 2019, Council of Better Buslness Bureaus, lnc., separately lncorporated Better Buslness
Bureau organlzations ln the US, Canada and Mexlco, and BBB lnstltute for Marketplace Trust.
AllRlghts Reserued.
https:/Avww.bbb.org/uVid/boise/profile/utility-water-company/suez-water-idaho-inc- l 29G... fl1ri8d0001 1
SUEZ Water New York, Inc. I Complaints I Better Business Bureau@ Profile Page I of5
Better Business Bureau'
Home > New York > West Nvack > Utilitv Water Comoanv > SUEZ Water New York. lnc. > Com;
Complaints
SUEZ Water New York,
lnc.
I :eo w Nyack Rd
West Nyack, NY
10994-1743
O htto://www.mvsuezwat
er.com/
J ptql637-s337
Complalnt Type: Problems with ProducUService Status: Answered
12tO4t2018
Suez shut off my water with any notice before, I live there for over a year, and they
claim that they sent a notice to the old owner of the building, and they believe that
the Apartment is vacant. When this is a Living apartment with a family of 7 Children,
the youngest is 15 Months, they did not care when i explained that to them. I asked
them to tell me the amount and i will pay it off first, and i should have water, and will
than open the account for now on. but they did not agree.
ComplaintType:BillingiCollection lssues Status:Answered
11tO712018
I have been trying to resolve this issue with Suez for over 3 years now speaking with
Suez employees and writing letters about this issue.. I contacted the state regulator
for Utilities who said I need to take Suez to court for violating bankruptcy laws but I
did not. I was trying to be patient hoping this issue would be resolved. I recently was
told by the White Plains Bankruptcy division to contact the BBB because my account
has gone into collection. The collection department now has the information
showing my coverage in bankruptcy and said it is being investigated and I have 30
days. I am supposed to contact them, not them contacting me in thirty days. THIS
CAN AFFECT MY CREDIT, WHO IS GOING TO HELP ME? PLEASE HURRY, ITS
SUEZ'S ISSUE THAT THEY ARE PUTTING ON ME!. THEY WERE GIVEN THE PROPER
DOCUMENTATION YEARS AGO! I SENT THEM NUMEROUS LETTERS AND THEY
AGREE THAT IAM RIGHT HOWEVER, THEY SAID THEY HAVE A COMPUTER ISSUE
ON THEIR END. NOW MY ACCOUNT IS IN COLLECTIONS AND...
https://www.bbb.orglus/ny/west-nyack/profileiutility-water'company/suez-water-new-york... 2t1tflP28Fr000012
suEz waterNew York, Inc. I complaints I Better Business Burcau@ profile Page 2 of5
Gomplaint Type: Billlng/Collection lssues Status: Unanswered
1011112018
I had an lssue wlth receivlng a shut off notice. I did not recelve a shut ofr notce 10
days prlor to my water belng shut offtherefore I had called up customer seMce and
asked to speak to a manager. I was never put on when I manager rather I was put
on hold whlle the customer seMce representative spoke to a manager and came
back on the phone to tell me that theywould not remove the $5O charge. I have
pald my bllt In full mlnus that $5O charge. Over the past few weeks I have pald
hundreds of dollars to this water company. I had recelved a shut off notlce back in
July but then had made a payment and never recelved a new shut off notice. My
water was shut off ln September over two months later. After speaklng to the
regresentatlve,ltwas made to seem as though I should be luckythat I had a 6O day
grace period. Thafs not how shut ofi notlces work They have a certaln date that
they are supposed to shut you off by and once you make a payment there is no
more pending shut off in ...
Complaint Type: Problems with ProducUService Status: Unanswered
oBt2012018
We llve for 30 years in our home, promptly paying our bllls. The issue is with the
water company, now callSuez that used to be called United water. Our monthly bills
were about $4O a month untll Suez took over United water. Since Suez took over
our bills had doubled, and we pald or bllls promptly. Then we started getting smaller
blll, llke $10 to $4O a month. One daywe get a correctlon blll, which was an estlmate
of around $600. We called the company asking what is thls new charge and they
said that the meter wasn't functlonlng properly. We tried to dlspute thls amount to
no avall, they wouldn't listen nor would they negotiate the amount. For lack of
cholce we had to agree, othenrise theyll disconnect our water. So since we couldn't
pay such a large amount we asked for payments - and they agreed to set the
payments at $45 per month - which we diligently pald. On August', we come home
and there is no water. Called Suez to be told that for lack of payments they shut our
water. 1a...
Complaint Type: Problems with ProducUServlce Status: Unanswered
08/13/2018
https://www.bbb.org/us/ny/west-nyack/profile/utility-water-company/suez-water-new-york. .. frYlh8r1000013
SUEZ WaterNew York, Inc. I Complains I Better Business Bureau@ Profile Page 3 of5
I have been waiUng over a year and a half for the water company to change the
water meter... when they cEme to change lt lnitially the tech sald he has to tum off
the water outslde because the lnslde value ls to old. he sald he would replace the
value when he changed the meter. he went outslde to turn of the outside valve and
the valve was broken and needed to be done at the street. He said he would put the
order ln and lwould be noUfled. I have been calllng for a year and a half. about 5
months ago a crew showed up to change the outside valve and sald they needed to
open up the street and that ls a dlfferent crew.. they were suppose to do thls today
(Aug ", 2018) after me calling once a week for the past year and a half... only person
who came todaywas to mark the spot he had no ldea when theywould come back..
I called today and spoke to Jonathan, he told me they were only suppose to mark
the spot for the person to turn lt offthe change the meter... thls ls not correct...
GomplalntType:Billing/Collection lssues Status:Unanswered
1il2712017
We have a meter wlth thls water company slnce 2015. We are paylng our water blll
on tlme every month. This house has two unlts and each unlt has a separate water
meter. Everythlng was golng flne. All of a sudden, ! recelve another blllshowlng that
we owed an amount of 1786.77 dollars. lt was shocldng for me to see that big bill. So
I contacted their office using thls number #$$4##4###. I spoke to thelr
representaUve and he explained to me me that they made a mistake by mixlng up
the tvro mete6 and they have corrected that mlstake now. And they want to collect
the dlfference ln thls wrltten amount from approxlmately last three years. lfs
shocklng for me to have to pay thls amount when I have no ldea what ls going on. lt
was thelr mlstake that they mlxed up everythlng and messed up. ! am unable to pay
thls amount as lt came all of a sudden on my head. The company made a mlstake I
shouldn't have to sufrer for that Please resolve thls matter and help me out as l'm
not ln a posltlon ...
Complalnt Type: Bllling/Collectlon lssues Status: Unanswered
1111712017
ff'nOfl Dear Slr or Madam, I am reachlng out to you today to address an lssue that
has not been resolved, desplte my conslstent attempts to do so. Simply Fut my
water bill is carrying a past due balance that ls not from nry account The balance,
from another person enUrely unrelated to me, was mlstakenly added to my account
around the time Unlted Water was transltlonlng lnto Suez and, desplte the fact that I
outrlght proved this by shotrlng them the sodal securlty number and phone number
of that account was not mine (as well as the fact that I never Ilved at the address
they clalm I accrued the past due balance a$. they contlnue to send me bllls wlth
these past due balance and flnal termlnatlon notices threaUng to shut off my water.
Thls has been happening now since I moved from my former resldence at'""''t in
htps://www.bbb.orglus/ny/west-nyack/profile/utility-water-company/suez-water-new-yr*... 2FIX88[800014
SUEZ WaterNew Yorlg Inc. I Complaints I Better Business Bureau@ Profile Page 4 of5
Tappan, NY, two years ago. I have slnce llved at s .*s' 4"." "' ln Congers, Ny and
now at "' ''as" rr " .offi NY and every fe...
ComplalntType: Billing/Collection lssues Status: Unanswered
07n212016
Suez has removed the meter on a commerclal property but ls refuslng to give the
demolltion letter slnce the last tenant left a balance on the accounl As a
representative forthe landlord, I have glven Suez all of the lnformaUon they
requested. First, they wanted proof of tenancy, then they sald they want proof of
address slnce the 911 address has changed(which I had already send 3 months ago
when I needed somethlng else.). I got the proof but they refused to look at it stating,
'as the owner, if you rlnnt the demolltlon letteryou must pay the balance.' lfeel thls
is blackmalllng the LL to pay for a prevlous and dellnquent tenant I asked to speak
to a supervlsor and wes told she ls on the phone, when I asked for her to call me
back the representatlve decllned to agree to have her retum my call. she said she
would give a message but dld not take my contact lnfo.
ComplalntType: Billing/Collection lssues Status: Unanswered
0610912016
ln 2015 I was advlsed by Suez that the water meter needed to be updated so that lt
could be read automatically. I followed all instructlons as I was threatened with fines
lf meter couldn't be updated. They send I company to update the meter. Slnce then
I had to call Suez almost monthly as I was charged repeatedly a $25 surcharge for
an estlmated readlng. I called on a monthly basls to have the fee removed and to
lnqulre why the automatlc readlng dld not happen. I had a servlce agent come to my
house and check the eguipment, and was assured that everythlng was ln order. t
was told that the truck wlto drives by to take the readlng wlll be asked to go slower
to recognize the reading. lwas assured that everythlng was ln ordet but I continued
to recelve estimated bills. My May bill agaln lists a $25 surcharge for an estlmated
readlng, although lwas assured thls should not happen agaln.
Complalnt Type: Problems with ProducUService Status: Unanswered
o411412016
I have scheduled a yvater meter removal lor 2f'116. I was told that the meter at t he
curb needs to be cleaned. lt has been over 2 months. I call on an almost daily basis
https://www.bbb.org/uVny/west-nyack/profile/utility-water-company/suez-water-new-york... #l[881800015
SUEZ WaterNew Yorb Inc.lComplains I BetterBusincss Bureau@ Profile Page 5 of5
and am told that the supeMsor ls busy, the meter shop is on lunch... although I
made sure to call at various tlmes. I have spoken to Margarit who promlsed me she
would resolve the issue and have not heard from her in 3 weeks. When I ask for her
1 am to6 that she is on the phone. The demollilon for thls bulldlng Is waltlng on the
meter removal and lt ls causlng the buslness a lot of anqulsh.
Load More
@ 2019, Council of Better Buslness Bureaus, lnc., separately lncorporated Better Buslness
Bureau organlzations in the US, Canada and Mexlco, and BBB Institute for Marketplace Trust
All Rlghts Reserved.
https://www.bbb.org/us/ny/west-nyaclc/profile/utility-water-company/suez-water-new-york... f1fli8l800016
SUEZ North Anrerica I Better Business Bureau@ Profile Page I of2
Better Business Bureau'
Home > Delaware > Wilminoton > Utilitv Water Companv > SUEZ North America
SUEZ North America
Utility Water Company
Accredlted BBB Ratlng Customer
Reviews
Customer
Complalnts
This business
is not BBB
Accredited
*****
5 complaints
closed in last 3
years
l complaints
closed in last 12
monthsD.
Averaoe of 8
Customer
Reviews
Customer Complaints
5 Customer Complaints
Customer Reviews
8 Customer Reviews
Business Details
BBB File Opened:10t1t1969
https://rvu,w.bbb.org/us/de/wilmington/profi1e/utility-water-company/suez-north-america-0... 271{8818000"
SUEZ North America I Better Business Bureau@ Profile Page 2 of2
Mr. Larry Finnicum, Manager of Operations for Delaware
Addltlonal Contact lnformation
Fax Numbers
(3O2)633-s921
(302) 633-s910
Phone Numbers
(302)633-s90s
Addresses
V emaitthis Business
Website Addresses
htto://www. u n itedwater.com/delawa relindex.as ox
Business Categories
Utilitv Water Comoanv
c 2019, Council of Better Business Bureaus, lnc., separately incorporated Better Business
Bureau organlzations in the US, Canada and Mexico, and BBB lnstitute for Marketplace Trust.
All Rights Reserved.
https://www.bbb.org/us/de/wilmington/profile/utility-water-company/suez-north-america-0... r7lflPr8Joootg
Suez Water ldaho. lnc. I Better Business Bureau@ Protile Page I of2
Better Business Bureau,
Home > ldaho > Boise > Utilitv Water Comoanv > Suez Water ldaho, lnc.
Suez Water ldaho, lnc.
Utility Water Company
Accredited BBB Rating Customer
Revlews
Customer
Complalnts
This business
is not BBB
Accredited *****
2 complaints
closed in last 3
years
l complaints
closed in last 12
monthsA+Averaoe of 1
Customer Review
Customer Complaints
2 Customer Complaints
Customer Reviews
l Customer Reviews
Business Details
BBB Flle Opened: 41111969
hups://rvwrv.bbb.org/us/id/boise/profile/utiliry-water-company/suez-water-idaho-inc- rzF#.9G298?ftlrgq
Suez Water ldaho. lnc. I Better Business BureaudD Profile Page 2 of2
Additlonal Contact lnformation
Phone Numbers
[phone]
Addresses
V emaitthis Business
Llcenslng lnformatlon
This business is an industry that may require professional licensing, bonding or registration. BBB
encourages you to check with the appropriate agency to be certain any requirements are
currently beinq met.
Business Categories
Utilitv Water Companv
icr 2019, Council of Better Business Bureaus, lnc., separately incorporated Better Business
Bureau organizations in the US, Canada and Mexico, and BBB lnstitute for Marketplace Trust.
All Rights Reserved.
hups://rvww.bbb.org/us/idlboise/profile/utility-water-company/suez-water-idaho-inc- rzf#.9c298?fo2Pq
EAGLE WATER CUSTOMER GROUP'S RESPONSES
TO FIRST PRODUCTION REQIJEST OF SUEZ WATER rDAHO INC.
SPONSOR(S): Shelley Brock, Janet Buschert and Jane Rohling, EWCG members.
REQUEST NO. 15: Does EtilCG admit that SUEZ Water Idatro Inc.-the Applicant in
this proceeding-has an A+ rating with the Better Business Bureau as of February 2019?
RESPONSE TO REQUEST FOR PRODUCIION NO. 15: Yes. EWCG also admits
the one-star rating and negative customer comment, subsequently listed next to the BBB rating
for SUEZ Water ldaho Inc., and SUEZ North America's D- listing with the BBB, as set forth in
the documents attached hereto as Bates Nos. EWCG 000017-20.
EAGLE WATER CUSTOMER GROUP'S RESPONSES TO FIRST PRODUCTION
REQUEST OF SUEZ WATER IDAHO, INC. - Page 16
4E49-4504-7688v3
SUEZ North America I Bener Business Bureau@ Profile Page I of2
Better Business Bureau'
Home > Delaware > lljlgiloton > Utilitv Water Comoanv > SUEZ North America
SUEZ North America
Utility Water Company
Accredited BBB Ratlng Customer
Reviews
Customer
Complaints
This business
is not BBB
Accredited
*****
5 complaints
closed in last 3
years
l complaints
closed in last'12
monthsD.
Averaqe of 8
Customer
Reviews
Customer Complaints
5 Customer Complaints
Customer Reviews
8 Customer Reviews
Business Details
BBB File Opened:10t1t1969
hups://wmv.bbb.org/us/de/wilmington/profile/utility-water-company/suez-north-america-0... z7ltPr8rfoo017
SUEZ North Arnerica I Better Business Bureau,O Profile Page 2 of2
Mr. Larry Finnicum, Manager of Operations for Delaware
Additlonal Contact lnformation
Fax Numbers
[phone]
[phone]
Phone Numbers
(302)633-s90s
Addresses
V Emaitthis Business
Website Addresses
http://www. unitedwater.com/delaware/index.asox
Business Categorles
Utilitv Water Comoanv
e 2019, Council of Better Business Bureaus, lnc., separately incorporated Better Business
Bureau organizations in the US, Canada and Mexico, and BBB lnstitute for Marketplace Trust.
All Rights Reserved.
https://wwu,.bbb.org/us/de/wilmingtoniprofile/utility-water-company/suez-north-america-0...2FI188d00018
Suez Water ldaho. lnc. I Better Business Bureau@ Profile Page I of2
Better Business Bureau'
Home > ldaho > Boise > Utilitv Water Comoanv > Suez Water ldaho, lnc.
Suez Water ldaho, lnc.
Utility Water Company
Accredited BBB Ratlng Customer
Reviews
Customer
Complalnts
This business
is not BBB
Accredited *****
2 complaints
closed in last 3
years
l complaints
closed in last 12
monthsA+Averaoe of 1
Customer Review
Customer Complaints
2 Customer Complaints
Customer Reviews
1 Customer Reviews
Business Details
BBB Flte Opened: 41111969
hrrps://rvu,rv.bbb.org/us/id/boise/protileiutility-water-company/suez-water-idaho-inc- I zq%ry.9c20287f0119q
Suez Water ldaho. Inc. I Better Business Bureau@ Profile Page 2 of2
Additlonal Contact lnformation
Phone Numbers
[phone]
Addresses
V emaitthis Business
Licenslng lnformatlon
This business is an industry that may require professional licensing, bonding or registration. BBB
encourages you to check with the appropriate agency to be certailr any requirements are
currently being met.
Business Categories
Utilitv Water Companv
el 2019, Council of Better Business Bureaus, lnc., separately incorporated Better Business
Bureau organizations in the US, Canada and Mexico, and BBB lnstltute for Marketplace Trust.
All Rights Reseryed.
https://wu.r,r'.bbb.org/us/idlboise/profile/utility-water-company/suez-water-idaho-inc- nF{3Gn0z2?!&Pq
EAGLE WATER CUSTOMER GROUP'S RESPONSES
TO FrRST PRODUCTION REQUEST OF SUEZ WATER IDAHO INC.
SPONSOR(S): Shelley Brock, Janet Buschert and Jane Rohling, EWCG members.
REQT EST NO. 16: Has EWCG asserted that *[w]ater conservation is going to h
increasingly important as the Treasure Valley continues to grow?" If so, please identify any
water conservation measures or programs currently implemented by the City of Eagle or Eagle
Water Company.
RESPONSE TO REQUEST FOR PRODU€IION NO. 16: EWCG is not aware of the
source of the quote "[w]ater conservation is going to be increasingly impoftant as the Treasurc
Valley continues to grow," nor does the request identifr the source. EWCG is therefore without
sufticient knowledge to respond to this specific request. EWCG is aware, however, of The City
of Eagle, Comprehensive PlarU attached hereto as Bates Nos. EWCG_000021-25, which outlines
certain water conservation objectives.
EAGLE WATER CUSTOMER GROUP'S RESPONSES TO FIRST PRODUCTTON
REQUEST OF SUEZ WATER IDAHO, INC. - Page l7
4E494504-7688v3
Comp Iensrve
Plan
a
oI
I
aI
I
-rr<,I } THECITYOF
\,7l 7/j
/
/
t,
I
v b-
FI ,7
J
J
.U
at J &ft
TT-Ia
I
J'
a
Eagle
is
lflf (DN4flE
l"
"'*i I
ACKNOWLEDG EM ENTS
MAYOR
Stan Ridgeway
CITY COUNCIL
Stan Bastianr+
Jeff Kunzt'
Naomi Preston
Craig Soelberg
Kathryn Almberg
Phil Bandy
Megan Basham
Charlie Baun
Matt Blandford
Thomas Brengle
Matt Brookshier
Patrick Calley
Mark Caragio
Tom Ferch
Steve Guerber
Liisa ltoknen
Rhonda Jalbert
Theresa Johnson
Jane Kramer
Diane McLaughlin
EAGLE IS HOME COMMITTEE
Citizen
Boise River Enhancement Network
Ada County Development Services
Park, Pathways, & Recreation
Commission
Citizen
Citizen
Citizen
Eagle Police
Citizen
Ada County Highway District
Eagle Planning & Zoning
Commission
COMPASS
Valley Regional Transit
Citizen
Citizen
Citizen
D.L. "Mac" Mcomber Citizen
Randy Mendiola Eagle Chamber
Mark Miller Eagle Transportation Committee
Jill Mitchell Eagle Library Board
Lynn Moser Eagle Sewer District
Ami Myers Citizen
Shawn Nickel Historic Preservation Conrmission
Kenneth Pittman Citizen
Mike Ryan Citizen
Tess Romani Youth Representative
8ob Schafer Eagle Design Review Board
Deanna Smith ldaho Smart Growth
Mark Tate BCA of SW ldaho
Karen Towne Citizen
Mark Wasdahl ldaho Transportation Department
Blake Watson ldaho Power
Mick Ysursa Citizen
'*members of the Eagle is HOME Committee
CONSULTANTS
Kittelson & Associates:
Transoortation Chaoter
Nick Foster, AICP,
Laurence Lewis, PE, AICP, LEED AP,
lamie Markosian,
Deanna Dupuy
SPECIAL THANKS
Eagle Urban Renewal Agency
for funding the Economic Development Chapter
Eagle Camera Club
for photo contributions
Studio Cascade:
Economic Develooment Chaoter
Emily Adams,
William Grimes, AICP,
Ryan Hughes, AICP
Leland Consulting Group:
Economic Development Chaoter
Alisa Pyszka
EAGLE IS HOME
EWCG_000022
CHAPTER 4: UTILITIES, FACILITIES & SERVICES
4.6
Domestic water within the City of Eagle is provided by
three primary service providers: Eagle Water
Company (EWC), Suez Water of ldaho (formerly
United Water ldaho (UWl)), and the City of Eagle
(City) (see li4ap 4.1). A few small residential
subdivisions own and operate their own water
systems or have domestic wells, but many of these
systems are aging and with redevelopment to urban
development, these systems are being abandoned
and connected to the domestic systems. According
to Eagle City Code, domestic water service is required
for all developments with a density of 1 unit per 2
acres or greater.
Suez and Eagle Water Company, as privately-owned
utilities, are regulated through the ldaho Public
Utilities Commission. The City of Eagle water
system, as a publicly owned system, is managed
consistent with the Water Service Master Plan and in
consultation with the ldaho Department of
Environmental Quality (IDEQ and ldaho Department
of Water Resources (IDWR). The City water system
includes the City's current service area and all lands
within the City's comprehensive plan that are not in
an existing water service area.
4.6,1 DOMESTIC WATER GOALS
PROVIDE SAFE, RELIABLE AND COST-EFFICIENT WATER SERVICE TO THE RESIDENTS
OF THE CITY BY CONSTRUCTING AND MAINTAINING A WATER SUPPLY AND
DISTRIBUTION SYSTEM WITH STORAGE FACILITIES THAT WILL MEET THE WATER
DEMANDS OF CURRENT AND FUTURE WATER CUSTOMERS AS OUTLINED IN THE
EAGLE COMPREHENSIVE PLAN.
4.6.2 OBJ E CTIVES
A. Protect groundwater quality by requiring, when feasible, the use of municipal wells constructed to federal,
State, and City standards.
B. Promote groundwater conservation through the use of surface water sources and treated wastewater
effluent for irrigation in combination with the development of water rates that encourage conservation.
C. Ensure that municipal water facilities provide water pressure and flows that meet or exceed state and local
requirements.
EAGLE COMPREHENSIVE PLAN26
EWCG-000023
DOMESTIC WATER
d !"-II
r
I
a
t Z
L
CHAPTER 4: UTILITIES, FACILITIES & SERVICES
E. Promote the utilization and reuse of surface water sources for non-potable uses such as irrigation and water
amenities to decrease reliance on groundwater and to preserve the resource,
F. Protect current residents from paying for facilities that principally benefit new development. Require new
developments to pay for new and upgraded water facilities to minimize impacts of growth on existing users.
4.5.3 IMPLEMENTATION
A. Limit groundwater use in shoulder seasons to essential public landscaped areas such as schools,
playgrounds, parks, and pathways.
B. lnvestigate surface water supply options to meet potable needs for the expanded foothills area while
protectinB the water sources supplying existing water users.
C. Develop separate irrigation and water reuse requirements for the foothills including the use of native
and drought-tolerant vegetation and low water use landscaping options.
D. Develop policies and procedures to create local improvement districts to fund a centralized
distribution/fire protection system that will extend fire protection to developed areas that are served
by individual wells.
E. ln conjunction with IDWR, develop well construction standards and guidelines to assist developers with
cost-effective means of meeting water demands for individual systems.
F. Assist with funding options to provide developers with various means of meeting standards for water
supply systems.
G. Promote low water use irrigation practices and drought-tolerant landscape options in areas that rely
on groundwater for irrigation.
H. Develop policies and procedures for assuring that flowing artesian groundwater wells are controlled
within the City boundaries.
l. Require groundwater monitorinB wells and easements sufficient to monitor groundwater levels in the
service area.
l. Continue to work with other water service providers to maintain a safe and sufficient water supply
across jurisdictional boundaries.
K. Maintain a Water Department and trained staff to meet the demands of water system operations in
accordance with the IDEQ requirements and applicable federal rules and regulations.
L. Ensure that the administration of the water systems for all new development within the Western
Planning Area (west of Linder Road) and any foothill areas annexed by the City will be managed by the
EAGLE IS HOME
EWCG_000024
27
D. lnvestigate the City's purchasing of Eagle Water Company.
CHAPTER 4: UTILITIES, FACILITIES & SERVICES
City of Eagle municipal water facilities, though this would not necessarily be a completely integrated
system.
M. Periodically review the costs and benefits of the City water system to ensure that rates and fees are
sufficient to provide adequate capital to fund needed improvements, including a reserve fund for
infrastructure replacement and evaluation of local groundwater trends.
N. Evaluate future water system needs and develop an operating budget for operation and maintenance
and a capital budget for water infrastructure improvements for the City-owned water facilities.
O. Require the construction of dry-line water facilities and fire hydrant stub-outs in developments
anticipated to be served by the municipal system as identified in the Water Master Plan and the
Comprehensive Plan.
P. Provide public education on water conservation.
28
EWCG 000025
EAGLE COMPREHENSIVE PLAN
EAGLE WATER CUSTOMER GROUP'S RESPONSES
TO FIRST PRODUCTION REQUEST OF SUEZ WATER rDAHO rNC.
SPONSOR(S): Shelley Brock, Janet Buschert and Jane Rohling, EWCG members.
REQUEST NO 17: Does EWCG contend that the City of Eagle would not seek to move
water under Eagle \ilater Company water rights to other portions of the City's curent or future
service area if the City were to acquire Eagle Water Company?
RESPONSE TO REQUEST FOR PRODUCTION NO. l7t EWCG is without
sufticient knowledge to know what the City of Eagle would do once it acquired Eagle Water
Company's assets, but assumes that the City of Eagle would continue to provide water service to
its residents, not ship the water to other areas, as proposed by SUEZ.
EAGLE WATER CUSTOMER GROUP'S RESPONSES TO FIRST PRODUCTION
REQUEST OF SUEZ WATER IDAHO, INC. - Page 18
4t49-4$4-7688v3
EAGLE WATER CUSTOMER GROUP'S RESPONSES
TO FIRST PRODUCTION REQUEST OF SUEZ WATER rDAHO rNC.
SPONSOR(S): Shelley Brock, Janet Buschert and Jane Rohling, EWCG mernbers.
REQUEST NO. 18: Does EWCG contend that the Idatro Department of Water
Resources does not have jruisdiction and authority over the place and purpose of the use of the
water rights that are cunently owned by Eagle Water Company, even if those water rights are
acquired by SUEZ?
RESPONSE TO REQUEST FOR PRODUCTION NO. 18: No, but IDWR's authority
to approve changes in places and purposes of use of the water rights is subject to the right of
parties to protest the proposed changes, and is further subject to satisfaction of the statutory
criteria for such changes, including that there be no injury to other water rights and that the
proposed changes are in the local public interest among other considerations.
EAGLE WATER CUSTOMER GROUP'S RESPONSES TO FIRST PRODUCTION
REQUEST OF SUEZ WATER IDAHO, INC. - Page 19
48494504-7688v3
EAGLE WATER CUSTOMER GROUP'S RESPONSES
TO FIRST PRODUCTION REQUEST OF SUEZ WATER IDAHO INC.
SPONSOR(S): Shelley Brock, Janet Buschert and Jane Rohling, EWCG members.
REQUEST NO. 19: Does EWCG contend that the City of Eagle would not chlorinate
the water that would be provided to current Eagle Water Customers if the City were to acquire
Eagle Water Company?
RESPONSE TO REQUEST FOR PRODUCTION NO. 19: EWCG is without
sufficient knowledge to know what the City of Eagle would do once it acquired Eagle Water
Company's assets, but assumes that the City of Eagle would not force people to drink chlorinated
surface water, as SUEZ proposes to do.
EAGLE WATER CUSTOMER GROUP'S RESPONSES TO FIRST PRODUCTION
REQUEST OF SUEZ WATER IDAHO, INC. - Page 20
4E494504-76Etv3
EAGLE WATER CUSTOMER GROUP'S RESPONSES
TO FIRST PRODUCTION REQUEST OF SUEZ WATER rDAHO rNC.
EAGLE WATER CUSTOMER GROUP'S RESPONSES TO FTRST PRODUCTION
REQLTEST OF SUEZ WATER IDAHO, INC. - Page2l
4849.4504-76E8v3
SPONSOR(S): Shelley Brock, Janet Buschert and Jane Rohling EWCG memberc.
REQIIEST NO. 20: Does EWCG contend that the City of Eagle does not currently
chlorinate the drinking water provided to its current customers?
RESPONSE TO REQUEST fOR PRODUCTION NO. 20: EWCG docs not know
what the City of Eagle's current chlorination practices are, if any, but do not believe they include
chlorinated surface water, like SIJEZ.
EAGLE WATER CUSTOMER GROUP'S RESPONSES
TO FrRST PRODUCTION REQUEST OF SUEZ WATER IDAHO INC.
SPONSOR(S): Shelley Brock, Janet Buschert and Jane Rohling, EWCG members.
REQUEST NO.22: Please identify each person or entity that EWCG intends to call as a
witness in any teshnical hearing in this matter. For eacl\ please state the subject matter of their
testimony and provide any documents they considered or relied upon in forming their testimony.
RESPONSE TO REQUEST FOR PRODUCTION NO. 22: At this time, EWCG does
not intend to call any witnesses in any technical hearing in this matter, but reserves the right to
cross-examine all witnesses at any technical hearing in this matter. EWCG reseryes the right to
provide written testimony, and call sponsoring witnesses, consistent with any deadlines set by
the PUC and the PUC's Rules of Procedure.
DATED this lst day of March,2019.
PARSONS & LATIMER
By:
M. Semanko
EAGLE WATER CUSTOMER GROUP'S RESPONSES TO FIRST PRODUCTION
REQUEST OF SLJEZ WATER IDAHO, INC. - Page22
4E494504-768Ev3
CERTIFICATE OF SERVICE
I hereby certiry that a tnre and correct copy of the foregoing document was served on the
following on this lst day of March, 2019 by the following method:
Diane M. Hanian
Commission Secretary
Idaho Public Utilities Commission
472 West Washington Street
Boise, lD 83702
IPUC
secretan lA.Duc.idaho. sov
diane. hanian@ouc. idatro. gov
Brandon Karpen
Sean Costello
Deputy Attorney General
Idaho Public Utilities Commission
472 W est Washington Steet
Boise,lD83702
IPUC
Brandon. karpen@nuc. idaho. Bov
Sean.Costello@nuc. idalro. eov
James M. PioEowski
Piorowski Duran, PLLC
P.O. Box 2864
1020 West Main Street, Suite 400
Boise,lD 83701
Attorneys for Internenor Citizens Allied for
Inte grity and Accountab ility
[e-mail]
Michael C. Creamer
Preston Carter
Givens Pursley LLP
601 West Bannock Steet
Boise,ID 83702
Attorneysfor Applicant Suez llater ldaho Inc.
mcc@eivensoursley. com
prestoncarter@givenspursley. com
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U.S. Certified Mail, Postage Prepaid
Federal Express
Hand Delivery
Electronic Mail or CIWECF
U.S. First Class Mail, Postage Prepaid
U.S. Ce*ified Mail, Postage Prepaid
Federal Express
Hand Delivery
Electronic Mail or Clvl/ECF
U.S. First Class Mail, Postage Prepaid
U.S. Certified Mail, Postage Prepaid
Federal Express
Hand Delivery
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EAGLE WATER CUSTOMER GROUP'S RESPONSES TO FIRST PRODUCTION
REQTJEST OF SUEZ WATER IDAHO, INC. - Page}3
4E494504.76EEv3
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Marshall Thompson
Suez Water Idaho, Inc.
8248 West Victory Road
Boise, ID 83709
Applicant
Marshal [e-mail]
Robert DeShazo
Eagle Water Company, Inc.
188 West State Street
Eagle,ID 83616
eag lewaterco@gmail. com
Jolnt Applicant
N. L. Bangle
188 West State Steet
Eagle,ID 83616
Joint Applicant
nbangle@h2o-solutionsl lc.net
B. Newal Squyres
Munay D. Feldman
Holland & Hart
800 W. Main Street, Suite 1750
P.O.Box2527
Boise, lD 83702-2521
Attorneyfor Intervenor City of Eagle
[e-mail]
mfeldman@hollandhart. com
Abigail R. Germaine
Deputy City Attorney
Boise City Attorney's Oflice
150 North Capitol Blvd.
P.O. Box 500
Boise,ID 83701-0500
Attorneyfor Intentenor City of Boise
aeermaine(Acitvofboise. ore
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EAGLE WATER CUSTOMER GROUP'S RESPONSES TO FIRST PRODUCTION
REQUEST OF SUEZ WATER IDAHO, INC. - Page24
4849450{-76Etv3
Stan Ridgeway, Mayor
City of Eagle
660 East Civic lane
Eagle,ID 83616
[e-mail]
sberemann@ cityofeagle. ore
Intemenor
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Brad M. Purdy
2019 North lTth Steet
Boise, lD 83702
bmourdv(Ohotmail.com
Attorney for Intervenor Community Actlon
Potnership Association of ldaho
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Molly O'Leary
BizCounselor@Law, PLC
1775 W. State Sfteet #150
Boise,ID 83702
[e-mail]
Attorneyfor Eagle Water Co,
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M. Semanko
EAGLE WATER CUSTOMER GROUP'S RESPONSES TO FIRST PRODUCTION
REQUEST OF SUEZ WATER IDAHO, INC. - Page 25
4849450&76EEv3
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