20130514SPL to Staff 30,31,33.pdf

CASE NO. SPL-W-13-01
SPIRIT LAKE WATER COMPANY
SECOND PRODUCTION REQUEST RESPONSE
ALL RESPONSES DRAFTED BY LESLIE ABRAMS, PRESIDENT SLEWCO.
REQUEST NO. 30: Please see attached. The Company does supply a summary of rules, and
we will actually provide the entire tariff. The document is sent by US Mail
upon a new customer transfer, new hookup, or as requested.
SPIRIT LAKE EAST WATER COMPANY
SUMMARY OF RULES AND REGULATIONS OF THE
IDAHO PUBLIC UTILITIES COMMISSION
GOVERNING CUSTOMER RELATIONS OF
NATURAL GAS, ELECTRIC AND WATER PUBLIC UTILITIES
A utility may terminate service to a customer without his or her permission after adequate
notice of the following reasons:
(a)Non-payment of delinquent bills
(b)Failure to abide by the terms of a payment arrangement
(c)Misrepresentation of identity
(d)Unauthorized diversion or use of the utility service
(e)Violation of any other rules of the utility on file with and approved by the
Idaho Public Utilities Commission which adversely affects the safety of
the customer, other persons, or the integrity of the utilities delivery
system.
(f)Non-sufficient funds check
Actions customer may take to avoid termination:
(a)A physician's certificate stating the existence of a medical emergency
(b)An informal or formal complaint concerning the termination may be filed
with the utility:
Spirit Lake East Water Company
P.O. Box 3388
Coeur d'Alene, ID 83816
Phone: [phone]
Or, if you are unable to contact the utility, you may file with the Idaho
Public Utilities Commission, P 0 Box 83720, Boise, Idaho 83720. Tolls
free phone number 1 [phone].
(c)Make payment arrangements directly with the utility company
Complete sets of Customer Rules and Regulations are on file at the Spirit Lake East
Water Company, and the Idaho Public Utilities Commission.
Tariff No. Page
I.P.LJ.C. No.
Cancelling
Name of Utility
SPIRIT LAKE EAST WATER COMPANY
IDAHO PUBLIC UTILITIES COMMISSION
APPROVED EFFECTIVE
t4R6-'84 APR '84
)44/&L4SECRETARY.
St
GENERAL RULES AND REGULATIONS
FOR SHALL WATER UTILITIES
1.GENERAL
1.1 The Customer, in receiving water service, and the Company, in
providing water service, both agree to abide by these Rules and
Regulations.
1.2 In the event that there is a conflict between the Company's Rules
and Regulations and the Rules and Regulations of the Idaho Public
Utilities Commission Concerning Water Companies, the Rules and
Regulations of the Commission shall take precedence unless an
exception has been granted.
1.3 Any additions, deletions or modifications to these General Rules
and Regulations are to be wade in the "Special Provisions" section
attached as Attachment 1. Any such changes are subject to approval
by the Commission prior to becoming effective.
2.DEFINITIONS
2.1 Billing Period - the period of time between bills from the Company
for normal services rendered.
2.2 Commission - Idaho Public Utilities Commission.
2.3 Commodity Charge - recurring charge based only on the quantity of
water used.
2.4 Company - water company.
Issued February 23 19 84 Effective April 1 19
I ssued EAST WATER COMPANY
Title
k B. Carr
Tariff No. Page 2
I.P.IJ.C. No.
Cancelling
Name of Utility
IDAHO PUBLIC UTILES COMMISSION
APPROVED EFFECTIVE
MAR APR '84
kETARY'
SPIRIT LAKE EAST WATER COMPANY
Stamp)
2.5 Connection or Hook-Up Fee - non-recurring charge paid by a Customer
requesting service for partial or full recovery of the Company's
cost of providing a new service connection.
2.6 Contribution in Aid of Construction - non-recurring charge paid by
a Customer or Developer to help defray the cost of system expan-
sion.
2.7 Customer - a person, business or government agency responsible for
paying bills and complying with the rules and regulations of the
company.
2.8 Customer Charge - minimum recurring, charge that does not include
any water.
2.9 Fixed Rate - a recurring charge of a fixed amount, usually in an
unmetered system.
2.10 Franchise Tax - tax imposed on a Company by a governmental entity
for the privilege of doing business within its boundaries.
2.11 Minimum Charge - minimum recurring charge for a billing period that
may-or may not include a specified quantity of water.
2.12 Non-recurring Charges - charges that are not assessed each billing
period.
2.13 Premises - a Customer's property including out buildings which are
normally located on one lot or parcel of ground.
2.14 Rate Structure - a schedule of all recurring and non-recurring
charges of the company.
2.15 Reconnection Fee - charge paid by a Customer to the Company to
restore service after its disconnection.
2
Issued February 23 19 84 Effective April 1 19 84
Issued By,, SPIRIT LAKE EAST WATER COMPANY
rank B. Carr
Title Vice-President
Tariff No. Page 3
IDAHO PUBLIC UTiLES COMMISSION
I.P.U.C. No. APPROVED EFFECTIVE
Cancelling
MM6-84 APR '84
Name of Utility
SPIRIT LAKE EAST WATER COMPANY St
2.16 Recurring Charges - charges that are assessed each billing period.
2.17 Tariff - rate schedules and Rules and Regulations which govern the
Company's service.
3. SERVICE FOR NEW CUSTOMERS
3.1 The Company shall furnish service to applicants within its service
area under the jurisdiction of the Idaho Public Utilities Commis-
sion in accordance with rates and Rules and Regulations approved by
the Commission.
3.2 Applicants for water service may be required to sign a standard
form of service application.
3.3 The Company shall not be obligated to provide service at a service
location until any required deposit or guarantee of payment has
been received by the Company as provided for in these Rules and
Regulations under "Deposits" and further defined in the Commis-
sion's Rules Governing Customer Relations (Appendix A).
3.4 Special contracts may be required where large investments in
special facilities are necessary to provide the requested service.
The Company may require contribution toward such investment and
establish such minimum charges as are deemed necessary. All such
contracts are subject to the approval of the Commission.
3.5 The Company reserves the right to place limitations on the amount
and character of water service it will supply and to refuse service
to new Customers if, in its opinion:
(a)The Company is required to refuse or limit service by regula-
tory authorities having jurisdiction over the Company.
(b)The requested service installation is of larger size than is
necessary to properly serve the premises.
3
Issued February 23 19 R4 Effective April 1 19
Frank B. Carr
Tariff No. Page 4
I.P.U.C. No.
Cancelling
Name of Utility
IDAHO PUBLIC UTILITIES COMMISSION
APPROVED EFFECTIVE
MAR 6-'84 APR 84
SPIRIT LAKE EAST WATER COMPANY
1
(c)The permanency of the building, structure, or institution
requested to be served is such that the Company's investment
in such service is jeopardized.
(d)The depth of the Customer's service line is less than the
minimum depth required for frost protection.
(e)The Customer's proposed service, main or other appurtenance
does not conform to good engineering design or meet the stan-
dard specifications of the Company.
(f)The Customer refuses to agree to abide by the Rules and Regu-
lations of the Company.
If the Company denies service to a potential Customer for any
reason, it will immediately provide the applicant with a written
explanation of its decision. (Reference: Appendix A - IPUC Rules
Governing Customer Relations, Section 1.4.)
4.DEPOSITS
4.1 Rules and Regulations regarding deposits to guarantee payment of
bills can be found in Sections 1 and 2 of Appendix A - IPUC Rules
Governing Customer Relations.
5.RATES
5.1 Rates charged for water service and supply shall be those published
in the Company's tariff and approved by the Idaho Public Utilities
Commission.
5.2 If the Customer is eligible for billing under more than one (1)
rate schedule, see Section 8 of Appendix A - IPUC Rules Governing
Customer Relations.
4
Issued February 23 19 84 Effective April 1 19 84
Issued BySPIRIT LAKE EAST WATER COMPANY
dL Title Vice—President
.Carr
Tariff No. Page 5
IDAHO PUBLIC UTILITIES COMMISSION
I.P.U.C. No. APPROVED EFFECTIVE
Cancelling
MM684 APR1 14
Name of Utility )4./ s..g4aSEcRETMY
SPIRIT LAKE EAST WATER COMPANY St
6. BILLING AND PAYMENT
6.1 All Customers will be billed on a regular basis as identified on
the applicable rate Schedule.
6.2 If the system is metered, the Company shall try to read the meters
prior to each billing unless specified differently on the appli-
cable rate schedule. If the Company's meter reader is unable to
gain access to the premises to read the meter, or in the event the
meter fails to register, the Company may estimate the Customer's
water consumption for the current billing period based on known
consumption for a prior similar period or average of several
periods. Subsequent readings will automatically adjust for dif-
ferences between estimated and actual. Estimated bills shall carry
appropriate notice to that effect.
6.3 All bills shall clearly indicate the balance due and shall be due
and payable within 15 days of the date rendered. All bills not
paid within 15 days shall be considered delinquent and service may
be disconnected subject to the provisions of Section 3 of Appendix
A -IPUC Rules Governing Customer Relations. *See Page 13 -
Special Provisions.
6.4 The minimum bill or customer charge shall apply when service is
provided for less than one month.
6.5 Owners of premises with one or more condominimums, buildings,
stores, apartments or any other divisions of like or similar char-
acter, all of which are served from one (1) service connection, are
responsible for the entire water charges. If the owner desires to
cease being responsible for water bills for such places and desires
that the occupant of each division shall be responsible for his re-
spective bill, such transfer of responsibility will not be accepted
or recognized by the Company until the plumbing arrangements of the
building or premises are so changed by the owner or his or her
agent as to permit the Company, to its satisfaction, to serve each
division or occupant separately from the other occupants in the
same building.
5
Issued February 23 19 84 Effective April 1 1984
Issued IRIT LAKE EAST WATER COMPANY
- Title Vice-President
B. Carr
Tariff No. Page 6 IDAHO PUBLIC UTILITIES COMMLSSON
I.P.U.C. No. APPROVED EFFECTIVE
Cancelling
t4M6—'84 APR '84
Name of Utility
)44dr./ 4SEcRETARY
SPIRIT LAKE EAST WATER COMPANY
(Approval St
6.6 Accounts will be continued and water bills rendered regularly until
the Company has been duly notified to discontinue service.
7. METERING (If. Applicable)
7.1 Meters will be installed by the Company near the customer's pro-
perty line or at any other reasonable location on the Customer's
premises that is mutually agreed upon.
7.2 The Company's representative shall be given access to the Cus-
tomer's premises at all reasonable hours for the purpose of
obtaining meter readings. In the event of recurring inaccessa-
bility, the Company, at its option, may relocate its metering
equipment at the Customer's expense.
7.3 The Company is responsible for the maintenance of its metering
equipment. Meters are considered to be su fficiently accurate if
tests indicate that meter accuracy is within - 2 percent. When for
any reason a meter fails to register within these limits of accu-
racy, the Customer's use of water will be estimated on the basis of
available data and charges will be adjusted accordingly. Corrected
bills will then be sent out to the customer and additional payment
or refund arrangements made in accordance with Sections 8.2 and 8.3
of Appendix A -IPIJC Rules Governing Customer Relations.
7.4 The Company reserves the right to test and/or replace any meter.
Upon deposit of a "Meter Testing Fee" by a Customer, the Company
will test the customer's meter. If the test indicates that the
meter over-registers by more than 2 percent, it will be replaced
with an accurate meter at no cost to the Customer and the "Meter
Testing Fee" will be refunded and water bills will be adjusted in
accordance with Section 8.3 of Appendix A - IPUC Rules Governing
Customer Relations.
6
Issued February 23 19 84 Effective April 1 19 84
Issued Bv SPIRIT LAKE EAST WATER COMPANY
Title Vice—President
Tariff No. Page 7 IDAHO PUBLIC UTILITIES COMMISSION
APPROVED EFFECTIVE I.P.iJ.C. No.
Cancelling MAR 6-'84 APR '84
)_14./ .IIA6.4I,..a_SECRETARY Name of Utility
SPIRIT LAKE EAST WATER COMPANY (Approval Stamp)
7.5 At the Company's discretion, unmetered Customers may be converted
to metered service if such transition occurs in a planned, syste-
matic manner without unreasonable discrimination and if the Company
has an approved metered rate.
7.6 The Company shall have the right to set meters or other devices
without notice to the Customer for the detection and prevention of
fraud.
7.7 In any building where the meter is to be installed in the basement,
the incoming water pipe must enter the basement at least sixteen
(16) inches from the riser in order that a meter can be set in a
horizontal position in the basement. All pipes to the different
parts of the building or grounds must lead from the riser at least
one (1) foot above the elbow.
8. CUSTOMER PLUMBING AND APPLIANCES
8.1 All plumbing, piping, fixtures and appliances on the customer's
side of the service connection shall be installed and maintained
under the responsibility and at the expense of the Customer or
owner of the premises.
8.2 The plumbing, piping, fixtures and appliances shall be maintained
in conformity with all municipal, state and federal requirements.
The nature and condition of this plumbing, piping and equipment
shall be such as not to endanger life or property, interfere with
service to other Customers or permit those with metered services to
divert system water without meter registration.
8.3 A stop-and-waste valve must be installed on the Customer's plumbing
in a place always accessible and so located as to permit shutting
off the water for the entire premises with the least possible
delay.
7
Issued February 23 19 84 Effective April 1 19 84
Issued By SPIRIT LAKE EAST WATER COMPANY
Title Vice—President
carr
Tariff No. Page 8 IDAHO PUBLIC UTILITIES COMMISSION
APPROVED EFFECTIVE
I.P.U.C. No.
Cancelling MAR b'84 APR '84
Name of Utility %---y tt.,
SPIRIT LAKE EAST WATER COMPANY
8.4 All persons having boilers, water tanks or. other equipment supplied
by direct pressure from the Company's mains should, install a pres-
sure relief valve, or other device to serve the same purpose, so as
to prevent excess pressure from forcing hot water and/or steam back
into the water meter and mains of the Company. All damage to the
Company's property resulting from failure to properly equip Cus-
tomer plumbing with a relief valve shall be billed to the Customer.
8.5 The Company is not obligated to perform any service whatever in
locating leaks or other trouble with the customer's piping.
8.6 When the premises served by the Company is also served 'in any
manner from another water supply of any kind, an approved backflow
prevention device shall be installed at the service connection.
Water service for either 'stand-by or other purposes will not be
furnished until piping and connections are inspected and approved
by a representative of the Company.
8.7 Property owners will not be allowed to connect the water service of
different properties together.
8.8 All of the Customer's service pipes and fixtures must be kept in
repair and protected from freezing at his or her expense. When
there are leaking or defective pipes or fixtures, the water may be
turned off at the option of the Company until the proper repairs
are made.
9. INSTALLATION OF SERVICE CONNECTIONS
9.1 The service connection is the property of the Company and as such,
the Company is responsible for its installation and maintenance.
It consists of piping, curbstop and valve or meter box and a meter,
if the system is metered. The service connection transmits Water
8
Issued February 23 19 84 Effective April ]. 19 84
Issued BySPIRIT LAKE EAST WATER COMPANY
Title Vice—President
B Carr
Tariff No. Page 9
IDAHO PUBLIC UTVLES COMMISSION
I.P.U.C. No. APPROVED FFECTIVE
Cancelling
MAR6-'84 APR 184
Name of Utility
SPIRIT LAKE EAST WATER COMPANY
1
from the Company's water main to a valve or meter box generally
located near the Customer's property line. All piping, valves or
appliances beyond this point are the property and responsibility of
the Customer.
9.2 The Company reserves the right to designate the size and location
of the service line, curbstop, meter (if applicable) and meter or
valve box and the amount of space which must be left unobstructed
for the installation and future maintenance and operation thereof.
9.3 Where a service connection is desired for a premises on which there
is no permanent structure, the Company will install a service
connection to said premises only upon payment by the applicant of
the estimated cost of said service connection. If within a period
of five (5) years from the installation of said service connection
a permanent structure is erected on the premises, the Company will
refund, with interest, the difference between any approved new
Customer charges in effect at the time of connection, and the
applicant's advance.
9.4 The extra costs of any out-of-the-ordinary circumstances requiring
additional equipment or special construction techniques involved in
the installation of a service connection will be agreed to in
advance by the Customer and the Company.
10. REPLACEMENT OR ENLARGEMENT OF SERVICE CONNECTIONS
10.1 Unless otherwise provided herein, the Company shall replace or
enlarge service connections at its own expense, as follows:
(a)Whenever it is necessary to change the location of any service
connection due to relocation or abandonment of the Company's
mains; and
(b)For commercial or industrial services where the type or volume
of use has changed and the enlargement will result in suffi-
cient increase in annual revenue to justify the enlargement.
9
Issued February 23 19 84 Effective April 1 19
Issued By.SPIRIT LAKE EAST WATER COMPANY
Title Vice-President
ank B. Carr
Tariff No. Page 10 IDAHO PUBLIC UTILITIES COMMISSION
I.P.U.C. No. APPROVED EFFWTIVE
Cancelling
P4AR6'84 APR '84
Name of Utility u..i.ilETARY
SPIRIT LAKE EAST WATER COMPANY
C
10.2 The relocation, enlargement or reduction of service connections for
the convenience of the Customer will be at the expense of the
Customer. Prior to such relocation, enlargement or reduction, the
Customer will deposit the estimated cost thereof with the Company.
Within 15 days a refund will be made to the Customer in the amount
by which the estimated cost exceeds the actual cost. The amount by
which the actual cost exceeds the estimated cost shall be due and
payable within fifteen (15) days after billing for such deficiency.
10.3 Enlargement of any service connection will be made only after such
time as the Customer's plumbing inside his or her premises shall
have been enlarged sufficiently to accommodate the additional
capacity.
11. DISCONNECTION AND RECONNECTION OF SERVICE
11.1 When a Customer desires to discontinue service he shall give notice
to the Company at least two (2) days in advance and shall be re-
sponsible for all water consumed for the two (2) days after the
date of such notice.
11.2 The Company may discontinue a Customer's service on an involuntary
basis only in accordance with Section 3 of Appendix A - IPUC Rules
Governing Customer Relations.
11.3 When it becomes necessary for the Company to involuntarily discon-
tinue water service to a Customer, service will be reconnected only
after all bills for service then due have been paid or satisfactory
payment arrangements have been made.
11.4 A reconnection fee will be charged each time a Customer is discon-
nected, either voluntarily or involuntarily, and reconnected at the
same premises. The reconnection fee shall be paid before service
is restored. Reconnection fees will not be charged for any situa-
tion or circumstance in which the Customer's water supply is dis-
connected by the Company for its convenience.
10
Issued February 23 - 19 84 Effective April 1 19 IL
Issued Bv.. SPIRIT LAKE EAST WATER COMPANY
Title Vice—President
IDAHO PUBLIC UTILITIES COMM'SION
APPROVED EFFECTJE
t4N6-'84 APR '84
4..SIQ&SEcRETARY ..
(Approval
Tariff No. Page 11
I.P.IJ.C. No.
Cancelling
Name of Utility
SPIRIT LAKE EAST WATER COMPANY
11.5 The Company reserves the right at any time, upon notice, to shut
off the water for maintenance or expansion and, in emergencies, may
do so without notice. The Company shall at all times use reason-
able diligence and care to prevent interruption of said water
service.
11.6 Except in the case of an emergency, no one, except an authorized
Company representative, is allowed to turn-on or turn-off the water
on the Company's side of the service connection.
12.EXTENSION OF WATER MAINS
12.1 The extension of system water mains for the purpose of providing
new service shall be handled in accordance with the "Uniform Main
Extension Rules for Small Water Companies" which is attached to
these Rules and Regulations as Appendix B.
13.MISCELLANEOUS
13.1 No Customer shall permit any person from another premises to take
water from his water service or tap for more than one (1) week
without the written permission and consent of the Company.
13.2 No person acting either for himself or agent of any person, firm,
corporation or municipality, not authorized by the Company, shall
take any water from any fire hydrant on the Company's system except
in the case of an emergency.
13.3 No person shall place upon or about any hydrant, gate, box, meter,
meter box or other property of the Company, any building material
or other substance so as to prevent free access at all times to the
same.
11
Issued February 23 19 84 Effective April 1 19 8
Issued By SPIRIT LAKE EAST
Title Vice—Pres
B. Carr
Tariff No. Page 12
I.P.U.C. No.
Cancelling
Name of Utility
SPIRIT LAKE EAST WATER COMPANY
IDAHO PUBLIC UTILITIES COMMISSION
APP'OVEO
Wftb-'84 APR 14
St
13.4 Service will be maintained to domestic Customers on a preferential
basis. Delivery of water under all schedules may be restricted,
interrupted or curtailed at the discretion of the Company in case
of shortage or threatened shortage of water.
13.5 No rate contract or application is assignable from one user to
another, except upon agreement of all parties concerned.
13.6 The representative of the Company shall be given access to the
premises of the Customer at all reasonable hours for obtaining
meter readings, for turning on or shutting off the flow of water,
for inspecting, removing, repairing or protecting from abuse or
fraud any of the property of the Company installed on the premises.
Access shall be granted at all times for emergency purposes.
13.7 No one, except an authorized agent of the Company, shall tamper
with, interfere with, make repairs, connections or replacements of
or to any of the Company's property.
13.8 Whenever an applicant desires service of a character for which
there is no available service classification, a contract may be
executed in lieu of a tariff. Any such contract is subject to the
approval of the Idaho Public Utilities Commission.
13.9 The Customer is held responsible for any violation of these Rules
and Regulations even though the breach is committed by someone
employed either directly or indirectly by him.
13.10 Copies of the Company's rates and rules and regulations will be
provided to Customers upon request.
12
Issued February 23 19 84
Effective April 1 1984
Issued By SPIRIT LAKE EAST WATER COMPANY
Title Vice—President
Carr
IDAHO PUBLIC UTILITIES COMMISSION
Approved Effective
June 9, 2004 June 9, 2004
Per O.N.29513
ATTACHMENT 1 Jean D. Jewell Secretary
Special Provisions
6.3 All bills shall clearly indicate the balance due and
shall be due and payable within 30 days of the date
rendered. All bills not paid within 30 days shall
be considered delinquent and service may be disconnected
subject to the provisions the IPUC Rules Governing Customer
Relations.
6.4 The Company has instituted a policy regarding customers who
have paid the old hook up rate of $650 during application SPL-
W-04-1. Any customer who paid the $650 hook up fee before the
service date of Order No. 29513 must be connected to the system
before December 31, 2004, to avoid being subject to the new,
higher fee. An exception to this policy will be made only if an
affected customer requests connection before the end of 2004 but
the Company is unable to complete the work due to inclement
weather or other reasons beyond the Company's control. Any
affected customer who does not request connection prior to the
end of 2004 will be required to pay the difference between the
amount already paid ($650) and the fee in effect at the time of the
customer's request. Affected customers who do not wish to
connect service prior to the end of 2004 may request a refund.
CASE NO. SPL-W-13-01
SPIRIT LAKE WATER COMPANY
SECOND PRODUCTION REQUEST RESPONSE
ALL RESPONSES DRAFTED BY LESLIE ABRAMS, PRESIDENT SLEWCO.
REQUEST NO. 31: Please see attached. The Company does supply an explanation of rate
schedules. The document is sent by US Mail upon a new customer
transfer, new hookup, or as requested.
IDAHO PUBLIC UTILITIES COMMISSION
Approved Effective
June 21, 2007 June 10, 2007
Per O.N. 30279
Jean D. Jewell Secretary
TARIFF NO.!
SPIRIT LAKE EAST WATER COMPANY
TARIFF SCHEDULE
Rates:
$12.50 minimum monthly charge
$.12 for each 100 additional gallons after 9,000 gallons
$16.00 Reconnect Fee
$2,500.00 "Hook-Up" to System Charge
Meter Readings:
Meters are read on the last day of each quarter except
on December 31st, when an estimate is made. Note that
we read the actual meter and not the digital remote
readout, which is connected to the meter by a wire.
There is excellent drainage at Spirit Lake East. Water
drains rapidly. When you are running water, it can
be misleading as the water does not collect on the
surface. A standard % inch garden hose of 100'
length will flow 1,000 gallons in one hour at Spirit
Lake East.
Spirit Lake Water Company
Tariff I Revision 2
Replaces Previous Tariff Schedule I
IDAHO PUBLIC UTILITIES COMMISSION
Approved Effective
Dec. 4, 2009 Oct. 30, 2009
Per O.N. 30938
Jean D. Jewell Secretary
Recurring Charges:
$12.50 minimum monthly charge
$.12 for each 100 additional gallons after 9,000 gallons
Note: Meter Readings will be done at the end of a
quarterly billing cycle, beginning January 1, except when
conditions make the meters inaccessible. In the event
the Company cannot read a customer's meter for a billing
period the customer will only be billed the minimum
monthly charges as set forth above. The first quarterly
reading after the billing period the Company aggregates
the 9,000 gallon monthly allowance for each month that no
meter reading is taken and bills for all usage exceeding
the total aggregated allowance. If, for example, the
customer has used more than 54,000 gallons over two
quarters (9,000 gallons x 6 = 54,000),he or she will be
billed for usage exceeding 54,000 gallons in the first
bill issued after a meter reading is taken.
Issued November 6, 2009 Issued by Spirit lake Water Company
Effective October 30, 2009 Leslie Abrams, Owner
Per ON 30938
- -
Spirit Lake Water Company
Tariff I Revision 2 -
Replaces Previous Tariff Schedule I
IDAHO PUBLIC UTILITIES COMMISSION -
Approved Effective
Dec. 4, 2009 Oct. 30, 2009
Per O.N.30938
Jean D. Jewell Secretary
Non-Recurring Charges:
1.Hook-up Fee (New Service) - $2,500.00 per each new
customer hook-up.
2.Late Payment charge - One (1%) percent monthly applicable
to the unpaid balance after the due date.
3.Reconnection fees for accounts closed thirty (30) days or
less
Requested during normal office hours - $16.00
Requested for other than normal office hours - $32.00
4.Reconnection fees for accounts closed longer than thirty
(30) days
Requested during normal office hours - $52.00
Requested for other than normal office hours - $65.00
S. Returned Check Fee for each customer check returned to
the Company for non-sufficient funds. - $20.00
Normal office hours are defined as 8:00 a.m. to 5:00 p.m.,
Monday through Friday except for the following holidays which
fall on a weekday: New Years Day, Memorial Day, 4' of July,
Labor Day, Thanksgiving Day and the day after Thanksgiving Day
and Christmas Day.
Normal due date for all bills shall be thirty (30) days after
the billing date.
Issued November 6, 2009 Issued by Spirit lake Water Company
Effective October 30, 2009 Leslie Abrams, Owner
Per ON 30938
CASE NO.SPL-W-13-O1
SPIRIT LAKE WATER COMPANY
SECOND PRODUCTION REQUEST RESPONSE
ALL RESPONSES DRAFTED BY LESLIE ABRAMS,PRESIDENT SLEWCO.
REQUEST NO.33:Please see attached for copies of the Companies collections documents.
I Spirit Lake East Water Co.
P0 Box 3388
Coeur d Alene ID 83816
March 9,2011
Dear Customer,
This is a reminder that your account is now past due.Please pay
immediately to avoid late fees and collections procedures.
Be advised that pursuant to Sections 11.2,11.3 and 11.4 of the
IPUC Rules and Regulations of the Spirit Lake East Water
Company,your water can be shut off for failure to pay your
delinquent water bill.
If your payment in full and this notice have crossed in the mail
please disregard.
Thank you,
Spirit Lake East Water Company.
P.O.Box 3388 Coeur U’Alene lb 83816 Phone:[phone] Fax:[phone]
t/”rfla-i
Spirit Lake East Water Co.
P.O.Box 338$
Coeur d’Alene,ID $3816
[phone]
Customer
Address
Lot #Account #
Date
DELINQUENT WA TER BILL
You are hereby notified that you are delinquent in the payment of charges for water
service provided by Spirit Lake East Water Company.Our records indicate that the
balance of your account now stands at $__________
In accordance to IDAPA 3 1.21.01 Rule 305,if this balance is not paid or if payment
arrangements are not made by the of
_____,
your WATER SERVICE WILL BE
DISCONNECTED WITHIN SEVEN DAYS AFTER THAT DATE.
To avoid termination,please make payment in full or contact us at [phone] to
make arrangements for payment.
Termination may be delayed by:
1.Providing a physician’s certificate to the existence of a medical emergency.
2.An informal or formal complaint concerning termination may be filed with the
utility or the Commission.Service will not be terminated on the ground relating
to the dispute between the customer and the utility before resolution of the
complaint.Idaho Public Utilities Commission,P 0 Box $3720,Boise,Idaho
83720 [phone].
Termination of service in no way relieves you of your obligation to pay for all services
prior to termination.
There will be a $16.00 or $32.00 charge for restoration of service.
SPIRIT LAKE EAST WATER COMPANY will assist you in making arrangements that
do not require immediate payment in full if you contact us.
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Spirit Lake East Water Co.
P.O.Box 338$
Coeur d’Alene,ID 83816
[phone]
Lot #Account #____________________
SPIRIT LAKE EAST WATER COMPANY has assisted you in making payment
arrangements on your account.The payment arrangements agreed to are outlined below:
Set Up Date:
____________________________
Payment Amount:
_____________________
frequency:
____________________________
Please be aware that you MUST stay current on your most recent bills in order to
continue with the payment arrangements.If you fail to make the agreed upon payments in
on time the disconnection process will be enforced.
Please feel free to call with any questions you may have regarding this notice.
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Spirit Lake East Water Co.
P.O.Box 338$
Coeur d Alene,ID 83816
[phone]
FINAL NOTICE
Customer
Address
Address
Lot #Account #
Month day,year
DELINQUENT WATER BILL
You are hereby notified that you are delinquent in the payment of charges for water
service provided by Spirit Lake East Water Company.Our records indicate that the
balance of your account now stands at $_____
In accordance to IDAPA 3 1.21.01 Rule 305,if this balance is not paid or if payment
arrangements are not made by the _day of
_______,
your WATER SERVICE
WILL BE DISCONNECTED WITHIN 24 HOURS.
To avoid termination,please make payment in full or contact us at [phone] to
make arrangements for payment.
Termination may be delayed by:
1.Providing a physician’s certificate to the existence of a medical emergency.
2.An informal or formal complaint concerning termination may be filed with the
utility or the Commission.Service will not be terminated on the ground relating
to the dispute between the customer and the utility before resolution of the
complaint.Idaho Public Utilities Commission,P 0 Box 83720,Boise,Idaho
83720 [phone].
Termination of service in no way relieves you of your obligation to pay for all services
prior to termination.
There will be a $16.00 or a $32.00 charge for restoration of service.
SPIRIT LAKE EAST WATER COMPANY will assist you in making arrangements that
do not require immediate payment in full if you contact us.
kt @J7DV\
Spirit Lake East Water Co.
P.O.Box 3388
Coeur d Alene,ID $3816
[phone]
DEAR CUSTOMER,
WE REGRET TO INFORM YOU THAT YOUR WATER SERVICE
HAS BEEN SHUT OFF DUE TO NON PAYMENT.IF YOU WOULD
LIKE IMMEDIATE RESTORATION Of SERVICE PLEASE
CONTACT THE ON CALL WATER OPERATOR AT:
TO ALLOW FOR IMMEDIATE RESTORATION Of SERVICE,WE
WILL REQUIRE EITHER PAYMENT IN FULL OR A PORTION Of
THE PAYMENT,PAYABLE UPON SERVICE RECONNECTION
ALONG WITH A SIGNED PAYMENT AGREEMENT.