20170502Staff 28-46 to GPW .pdf

,..:i1[:',/:DBRANDON KARPEN
DEPUTY ATTORNEY GENERAL
IDAHO PUBLIC UTILITIES COMMISSION
PO BOX 83720
BOISE, IDAHO 83720-0074
(208) 334-03s7
IDAHO BAR NO. 7956
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Street Address for Express Mail:
472W, WASHINGTON
BOISE, IDAHO 83702-5918
Attorney for the Commission Staff
BEFORE THE IDAHO PUBLIC UTILITIES COMMISSION
IN THE MATTER OF THE APPLICATION OF )
GROUSE POINT WATER COMPANY, LLC FOR)CASE NO. GPW-W-17-01
AUTHORITY TO INCREASE ITS RATES AND
CHARGES FOR WATER SERVICE IN IDAHO SECOND PRODUCTION
REQUEST OF THE
COMMISSION STAFF TO
GROUSE POINT WATER
COMPANY
The Staff of the Idaho Public Utilities Commission request that Grouse Point Water
Company provide the following documents and information as soon as possible, by TUESDAY,
MAY 23,2017.
This Production Request is continuing, and the Company is requested to provide, by way
of supplementary responses, additional documents that it or any person acting on its behalf may
later obtain that will augment the documents produced.
Please provide answers to each question, supporting workpapers that provide detail or are
the source of information used in calculations. The Company is reminded that responses
pursuant to Commission Rules of Procedure must include the name and phone number of the
SECOND PRODUCTION REQUEST
TO GROUSE POINT
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1 MAY 2,2011
person preparing the document, and the name, location and phone number of the record holder
and if different the witness who can sponsor the answer at hearing if need be. IDAPA
3r.0r.01.228.
In addition to the written copies provided as response to the questions, please provide all
Excel and electronic files on CD with formulas activated.
REQUEST NO. 28: Please provide the annual testing records for backflow devices for
the years 2012 through2}l1.
REQUEST NO.29: Was the April l, 2017, CustomerNotice included as an enclosure
with the most recent bill, or was it sent as a separate mailing? On what date was the notice
mailed?
REQUEST NO. 30: Grouse Point's original application requests a $65 meter-testing
fee. In its informal response to Staff s March l3th, 2017--Questionsfrom Consumer Group,the
Company indicated that it does not intend to charge a meter testing fee. Please confirm that the
Company does not intend to charge a meter testing fee.
REQUEST NO.31: Grouse Point's original application requests that the Company's
reconnect fee be increased from $20 to $65. In its informal response to Staff s March l3th, 2017-
-Questions from Consumer Group, the Company indicated that customers would be charged a
$45 hourly rate for reconnection. The Company also explained that because its contract
operator, Valley Hydro, would take approximately one hour to reconnect the meter and activate
the service, the total cost to the company would likely be $45.
a. Which of these policies does the Company intend for the Commission to consider?
b. Provide the cost justification for the proposed new rate.
c. Would the Company consider a flat reconnect fee instead of an hourly rate?
REQUEST NO. 32: The Company's tariff currently does not include explicit
insufficient funds and late payment policies. Would the Company support inclusion of an
insufficient funds fee, and a late payment charge in its tariff? If so, how much?
SECOND PRODUCTION REQUEST
TO GROUSE POINT 2 MAY 2,2017
REQUEST NO. 33: What is the Company's current meter reading schedule (e.g., 15th
day of the month, third Saturday, etc.)? What schedule does the Company intend to use when
monthly billing begins?
REQUEST NO.34: What is the Company's current billing schedule (e.g., bills sent
three days after meters are read)? What schedule does the Company intend to use when monthly
billing begins?
Questions 35 and 36 pertain to IDAPA 31.21.01, Utility Customer Relations Rules (UCRR) 304,
305,310, and 311.
REQUEST NO. 35: When is a payment due? When is a payment past due? Please
explain the Company's procedures for collecting past due bills.
REQUEST NO. 36: Please provide copies of the following Company documents:
a. Initial Notice to Terminate.
b. Final Notice of Intent to Terminate Service.
c. Notice of Procedure for Reconnecting Service left at the premises following
disconnection of service (e.g., door tag or notice).
Questions 37 and 38 pertain to IDAPA 31.21.01, Utility Customer Relations Rules (UCRR) 201
and202.
REQUEST NO. 37: Please provide samples of current bi-monthly billing statements
sent to customers who have:
a. No past due balance.
b. A past due balance.
SECOND PRODUCTION REQUEST
TO GROUSE POINT J MAY 2,2017
REQUEST NO.38: Does the Company intend to revise its billing statement? If so,
please provide samples of proposed monthly statements for customers who have:
a. No past due balance.
b. A past due balance.
REQUEST NO. 39: Please explain how bills will be estimated for months in which the
Company is unable to read meters. Please explain how these estimated charges will be
reconciled and displayed in subsequent bills based on actual usage. Please provide formulas and
sample calculations. (Ref. UCRR 204)
REQUEST NO. 40: Does the Company offer customers a pre-printed form for the
medical emergency certificate? If so, please provide a copy of the form. (Ref. UCRR 308)
REQUEST NO. 41: Please provide a copy of the Summary of Rules provided to
customers. Please explanation how and when it is sent. (Ref. UCRR 701)
REQUEST NO. 42: Please provide a copy of the Explanation of Rate Schedules
provided to customers. Please explain how and when it is sent. (Ref. UCRR 702)
REQUEST NO. 43: Does the Company request deposits from customers? If so, please
provide an explanation of how the Company calculates the amount of deposit and a sample copy
of a deposit request letter. (Ref. UCRR 104)
REQUEST NO. 44: Please explain the Company's decision to drill Well No. 3 instead
of installing uranium treatment equipment. If available, please provide the estimates of well
costs and treatment equipment costs that were used by the Company to make its decision.
REQUEST NO. 45: Prior to drilling Well No. 3, was the Company aware of potential
odor problems in the new aquifer? If so, how did the Company plan to deal with odor problems?
SECOND PRODUCTION REQUEST
TO GROUSE POINT 4 MAY 2,20t7
REQUEST NO. 46: According to the well driller's report, Well No. 3 is screened from
378 feet to 403 feet. Please explain why the well was drilled to a depth of 600 feet.
Dated at Boise, Idaho, *r, C day of May 2017.
General
Technical Staff: Jolene Bossard/28-43
Michael Morrison/44-46
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SECOND PRODUCTION REQUEST
TO GROUSE POINT 5 MAY 2,2017
CERTIFICATE OF SERVICE
I HEREBY CERTIFY THAT I HAVE THIS 2ND DAY OF MAY 2017, SERVED
THE FOREGOING SECOND PRODUCTION REQUEST OF THE COMMISSION
STAFF TO GROUSE POINT WATER COMPANy, N CASE NO. GPW-W-17-01,
BY MAILING A COPY THEREOF, POSTAGE PREPAID, TO THE FOLLOWING:
TIM FARRELL, P.E.
LISA WANNER
GROUSE POINT WATER COMPANY, LLC
PO BOX 9906
BOISE ID 83707
E-MAIL: [e-mail]
SECRETAR
CERTIFICATE OF SERVICE